Discovery Guide An Overview of Infor’s Strategy & Solution Offerings
Infor Discovery Guide | 1 Inside
05 Enterprise Release
29 Technology Platform 30 Infor Business Intelligence & Analytics
37 Infor ION
42 Infor Ming.le™
48 Infor Mongoose
53 Infor CloudSuite™
iNDUSTRY cLOUDSUITES 60 Aerospace & Defense
62 Automotive
64 Fashion
68 Food & Beverage
71 Healthcare
73 Hospitality
75 Industrial
bUSINESS cLOUDSUITES 78 Business
81 Corporate
83 HCM
Infor Discovery Guide | 2 86 Core Application Business Applications 139 Customer & Marketing Management Portfolio 143 Dynamic Enterprise Performance Management Enterprise Resource Planning 148 Infor Risk and Compliance 87 Infor CloudSuite Industrial (SyteLine) 152 Enterprise Asset Management 91 LN 157 Configure Price Quote 96 LX 161 Product Lifecycle Management 100 M3 173 Supply Chain Management 110 System21
114 VISUAL Human Capital Management 118 XA 178 Global HR/Human Resource Management & Talent Management Financial management solutions 182 HR Service Delivery 124 Expense Management 184 Learning Management 128 Lawson 187 Talent Science 133 SunSystems 189 Workforce Management
193 Industry Solutions 194 Distribution
197 Healthcare
202 Hospitality
205 Public Sector
Infor Discovery Guide | 3
The“ lightweight, easy to install and configure Infor ION produced a quick return on investment.”
John Vaughan Pride Industries
Enterprise Release Infor Discovery Guide | 4 Enterprise Release
Faster, more collaborative, and easier to use.
Enterprise Release Infor Discovery Guide | 5 The Infor Technology Platform
Cloud, mobile, and science combine to help companies operate seamlessly, automatically, and intelligently—anywhere in the world.
The 10x release of Infor’s enterprise technology platform delivers major enhancements across Infor’s core product lines, including expanded industry functionality and innovative new capabilities such as social, mobile, and more advanced analytics. These solutions work together to power industry-specific business processes end-to-end, enabled through Infor’s purpose-built ION® middleware platform.
New to Infor’s portfolio are industry-driven suites that offer fully integrated sets of solutions deployed securely in the cloud. Designed to meet unique industry needs out-of-the box, these Infor CloudSuite™ solutions enable you to focus on your core business operations, rather than on keeping systems operational and optimized. In partnership with Amazon® Web Services (AWS), the Infor CloudSuite team now offers over 30 applications and suites in the cloud, including end-to-end suites for the aerospace & defense, automotive, industrial manufacturing, food & beverage, fashion, and hospitality industries, with more to be released throughout 2015. In addition, two general business management suites are also now available—Infor CloudSuite Corporate and Infor CloudSuite Business—both with functionality to manage all back office operations, such as financials, human resources, procurement, and more.
The result for customers is more complete solutions that are faster, more collaborative, and easier to use.
Enterprise Release Infor Discovery Guide | 6 Infor Momentum
Roadmap
2004 2011 2012
Founded in 2004 with a Infor Industry Teams Infor 10 Hook & Loop mission of deeper industry specialization Expert teams assigned Next Generation In-house design firm by industry Enterprise Suite to create beautiful user experiences • Common platforms for social, mobile, analytics, and integration
• Integration across all products and applications
• Global capabilities and industry-specific functionality
2013 2014 2016
Infor 10x Infor CloudSuite Infor Dynamic Science Labs Infor Xi
Social collaboration and Industry-specific software Analytics that empower Open source functionality cloud capabilities bundles deployed securely the enterprise and mobile-first design in the cloud • Infor Ming.le™ social • In-context capabilities collaboration platform for every solution and and SoHo user interface role-based dashboards
• Centralized reporting, • Support for open sources mobility, and (Postgres Plus, Linux); analytics through single set of APIs a common platform • Modern cloud with • Cloud service through auto-scaling for Amazon® Web Services better economics
• Infor Customer Upgrade Program
Vision
Science-powered business
• Machine-to-machine (M2M) solutions
• Workforce Management for healthcare
• Price and performance optimization
Enterprise Release Infor Discovery Guide | 7 What’s New?
Expanded and enhanced solutions
Infor crm key benefits
Your customer relationships are essential to your success. Infor CRM is an award-winning CRM solution that delivers a complete view of customer interactions across your sales, marketing, customer service, and support Get a complete teams, so they can collaborate effectively and respond promptly and view of customer interactions knowledgably to sales opportunities and customer inquiries—both in the office and in the field.
Rich customer profiles and sales productivity tools in Infor CRM help users identify opportunities and streamline sales activities, while sales Identify opportunities management tools, analytics, and proactive alerts drive accurate and respond proactively forecasting, informed decision-making, and effective team and territory management. Best-practice process automation in Infor CRM accelerates your strategic advantage by recommending and performing winning actions that drive results. Deploy in the cloud, on-premise, and via Infor CRM is designed to deliver cost-effective, purpose-built solutions mobile applications for the mobile world and is available in the cloud, on-premise, and via mobile applications.
Cloudsuite key benefits
With enhanced cloud capabilities, Infor 10x helps you navigate a continuously shifting business environment. Say good-bye to the burdens
of an old-fashioned data center. 10x solutions are deployed on a secure Reduce Costs and reliable cloud infrastructure supported by the industry’s leading cloud hosting provider—Amazon Web Services. This means you can reduce costs, stay forever current, and scale more effectively—and enjoy the same level of security and economies of scale as the US federal government. Stay forever current Your company can manage a unified system with a level of speed and ease that was never before possible.
Scale more effectively
Enterprise Release Infor Discovery Guide | 8 What’s New? cont’d
Expanded and enhanced solutions
Dynamic science labs key benefits
At MIT’s Cambridge campus, Infor has assembled a team of software luminaries with decades of expertise in identifying organizational bottlenecks and finding innovative solutions to the toughest problems modern businesses Be agile, support face. We call this team Infor Dynamic Science Labs. And their work is paying off. growth and change
Infor applications use the predictive power of science to optimize all aspects of your business, from forecasting to operations. These solutions give you:
• Automatic notifications generated from company- and system-wide Modernize work, optimize processes monitoring, allowing employees to take action on the spot
• Deep analytics and business intelligence capabilities that let you turn information into actionable insights Reinvent systems, • Unprecedented levels of real-time collaboration across your enterprise protect investments The result? Problem solving goes from reactive to proactive; and you can start looking forward, rather than staring in the rear-view mirror.
Infor 10x is an enterprise release that delivers major advancements across the entire suite. Our objectives:
Lower Total Cost Specialize by Industry Enable Adoption of Make Upgrades Seamless of Ownership High-value Extension Enable customers to get out Applications Enable customers to Deliver pre-configured of the software business upgrade easily and solutions and Provide high value by relying on standard efficiently through Implementation expansion opportunities packaged software predefined content packs, Accelerators that make for customers with without the need for cloud, or phased upgrades deployment faster packaged ION-based modifications. Empower and mobile applications. and more efficient. customers to simplify integrations to Sales & Continue to invest in complex processes using Operations Planning, Offer industry-specific platform independence, industry best practices Time Track, PLM, CloudSuites tailored to virtualization support, and for Industrial Machinery Infor Risk and Compliance, meet companies’ end-to- private and public cloud & Equipment, High Tech, Expense Management, end business processes— deployment options. Automotive, Aerospace LN Multi-Books, Treasury because no two clouds & Defense, Industrial, Management, and should be alike. Manufacturing, and MRO e-commerce. Service providers. Enterprise Release Infor Discovery Guide | 9 Solution Map
Soho USER EXPERIENCE
• Infor Ming.le: Social Business • A nalytics: In-context business intelligence micro-vertical suites
Manufacturing Healthcare Public Sector Distribution Hospitality
Financials Expense Learning Marketing Asset Warehouse & Management Management Resource Management & Transportation Budget, Planning Management Sustainability Management & Consolidation HR & Payroll HR Shared Services Sales CRM Product Lifecycle Supply Chain Governance, Risk Talent Management Management & Compliance Management E-commerce Service Management Product Social S&OP Procurement Workforce Inbound/ Configuration Scheduling Outbound Management Marketing Time & Attendance
TECHNOLOGY
• Local.ly Cloud based localizations—Tax reporting, • ION Integration, Workflow, Alerts, Business Vault, accounting, bank messages Business Intelligence • M ongoose Rapid application development • C loudSuite Hybrid, SaaS, Sky Vault
Infor 10x Technology Platform 10x Core Features 10x Common Component Adoption All major Infor applications feature a Achieves major advancements in Major investments have been made reinvented user experience through Infor’s emerging technology platform, in each application to achieve new HTML5 and the Infor Ming.le particularly in the areas of core ION features that support microvertical collaboration platform, pervasive integration, enterprise collaboration business processes in focus and in-context analytics embedded with Infor Ming.le, the mobile industries, performance and scalability throughout workflows, mobile- development platform, and Infor enhancements, and packaged content enabled workflows, packaged Analytics, which includes the Business to reduce deployment complexity and integration via ION to high value Vault, Reporting, and pervasive total cost of ownership. extension applications, and expanded business intelligence content. globalization via Local.ly.
Enterprise Release Infor Discovery Guide | 10 Analyst Validation
Research from prominent industry analysts is abuzz with talk of Infor 10x technology, which is easily available through the Infor Upgrade Program. Read below for a sampling of expert opinions.
“The ‘10x user experience strategy’ allows users to get stuff done faster with fewer screens and clicks for better comprehension, action and results.” Ralph Rio ARC Advisory Group
“Infor's commitment to an open source stack is another key piece of its strategy to disrupt its main competitors (SAP, Oracle), reducing and challenging their steady technology license streams.”
Infor runs CloudSuite on AWS — Inflection Point or hot air balloon? Holger Mueller, Vice President and Principal Analyst, Constellation Research, Inc.
Enterprise Release Infor Discovery Guide | 11 Analyst Validation cont’d
“SaaS adoption has been strong among medium and small size organizations. Expectations are that this will extend to larger enterprises. Infor’s CloudSuite fits this trend for a lower initial acquisition cost with a proven infrastructure for high security and reliability.”
Ralph Rio ARC Advisory Group
“…they have some of the most amazing UI I have seen for Enterprise Software in many years if not ever. Mobile, desktop, tablet — all well covered and retaining the main attributes of the interfaces. The ability to build and modify interfaces easily also supports the move to adopt mobile as the leading platform by most organizations. All in all, definitely a key differentiator for them if not the best.”
thinkJar “Infor, The Teenager,” Esteban Kolsky
Enterprise Release Infor Discovery Guide | 12 Beauty as a core competency
Hook & Loop is the internal creative development group of Infor. Part product R&D, part creative lab, Hook & Loop is an energetic think tank where creative curiosity becomes business reality.
Composed of more than 80 talented creatives—including designers, writers, developers, and filmmakers, all experts in the art of creative problem solving— Hook & Loop works closely with Infor developers and product managers around the world to create innovative product experiences.
Our team helps Infor communicate its brand vision—delivering intuitive, responsive, and elegant user experience designs that offer experiences people love. We’re fueled by the same start up energy that has powered the company’s recent growth and are driven to solve problems and deliver results.
Enterprise Release Infor Discovery Guide | 13 Focus on experiences
For“ too long, business software has been about features and functions. We want to create human experiences—to speak to people on their terms.”
Marc Scibelli Chief Creative Officer, Infor
As Infor moves forward, the need to design and deliver pleasurable and meaningful experience becomes more and more important. The future lies not in the fundamentals of technology or the basics of what is expected from enterprise software—but rather in what is unexpected. We’ve shifted the focus from “look and feel” to concentrating on a holistic, fully-integrated experience.
To accomplish that, we begin at the end. We start with the user. We observe, ask questions, and wonder “What if?” With a deep understanding of what the user needs and how he or she works, we create solutions that transcend useful, reliable, and convenient to become pleasurable, meaningful, and beautiful.
Enterprise Release Infor Discovery Guide | 14 Highlights Technology
Description 10x highlights
Business Intelligence Business Intelligence tools platform Web visualization extensions, for dashboards, interactive analysis, embedded Q & A, and data links reporting, and performance for improved ad hoc reporting, management applications. cell background images, dashboard tab
Analytics Pre-packaged role and industry-based • New business analytics analytics that enable users across domain—Procurement your business to easily monitor and • Infor M3 Analytics using Infor BI analyze performance. • Infor Lawson Analytics using Powered by Infor BI Infor BI Infor Analytics offers a unique, multi- • Infor Lawson Analytics for purpose web front-end, as well as Healthcare using Infor BI mobile capabilities that put information • Infor HCM Analytics using Infor BI at your fingertips. • Infor BI for Infor CloudSuite Industrial (SyteLine) • Infor CloudSuites—Industry Analytic Packs
ION Business Vault Store, manage, and transform enterprise Analytic modeler for defining data for use in reporting, analytics, and and building OLAP cubes, data performance management. warehouse designer
Enterprise Search Similar to popular Internet search Search the Infor ION Business engines, Enterprise Search is designed Vault data store, adaptive search, to help you search and find relevant predictive search, spot light information securely, and in seconds. visualizations, recent and favorite searches
Enterprise Release Infor Discovery Guide | 15 Highlights Technology cont’d
Description 10x highlights
Infor Ming.le Business collaboration and user Team-based Homepages, experience platform. non-SharePoint portal option, Social Search, mobile
ION Integration, business process Service Flows: ION as optimization, and alerting framework. a Web Service:
• Use ION as the single entry point for web services
• Invoke SOAP web services from ION
• Invoke ION services through SOAP or REST
ION Cloud Connector v2.0:
• Built using Amazon SQS and S3 technologies
• Highly scalable and reliable
Mongoose Application development framework and • Native Postgres and Oracle Support platform as a service (PaaS). • Outrigger to DB2
• Outrigger to PROGRESS
• ION Import Wizard
• Active tiles—ability to add, update, and delete within
• Design abilities in the browser
Reporting Platform for operational reporting over Delivered reports for Accounts transactional application data. Leverage Payable, Accounts Receivable, reports for ION Business Vault along Projects, Warehouse, Production, with tools to create custom reports. Sales, and Automotive. Push reporting available for some Infor applications.
Enterprise Release Infor Discovery Guide | 16 Highlights CloudSuite Redefining cloud for the enterprise
Description 10x highlights
Industry Industry-specific solution suites, fully • Industry solution suites integrated and deployed securely in backed by decades of Enterprise the cloud, provide functional depth practical application and flexibility. • Continuous enhancement with the latest innovations • Mobile access and social collaboration tools • Industry-driven performance management, business analytics, and reporting dashboards
Secure Hosting Hosting by Amazon Web Services (AWS) • Application security: Vulnerability puts enterprise data in one of the most and penetration testing secure cloud environments available • Network security: Layered today, while also delivering the highest defense architecture and third- performance standards. party interception protection • Compliance policies: ISO/IEC 27001 compliance and regulatory compliance as needed (HIPPA, SOX, etc.) • Physical security: Biometric- protected data centers and physical intrusion detection • Monitoring: Encryption using mechanisms like TLS/SSL, PGP and secure FTP
Reliable Guaranteed levels of server availability • 99.5% guaranteed server and system up-time that are both difficult availability, 24/7/365 Performance and costly to replicate with internal (99.9% historically) resources. Complete management of all • Service level agreements hardware, licenses, and upgrades. covering application uptime • Secure connectivity with encrypted Internet traffic and server access • Off-site data centers containing redundant energy, networking, and hardware that include backup generators, UPS, PDUs, HVAC, firewalls, load balancers, N++ server farms, clustered servers and storage, and double parity RAID
Enterprise Release Infor Discovery Guide | 17 Highlights CloudSuite cont’d
Description 10x highlights
Flexible Deployment Deployment options for optimum • Full service support control. CloudSuites can be deployed including updates, upgrades Options in the cloud, on-premise, or a hybrid and IT operations of both, and scale server capacity • Swift, unlimited incident response as needed. prioritized by severity • Phone access and 24x7 online support • Optional services include critical incident support, administration services, and dedicated customer service management
CloudSuite Infor CloudSuite Aerospace & Defense • Shop-floor scheduling and lean offers agility and visibility into every production tools Aerospace & facet of the enterprise—from handling • Compliance with OEM and other complex value chains and fast-paced Defense complex regulations program launches to shortening cycle times and managing MRO service • Raw materials sourcing for operations easily—all within a secure lower costs infrastructure built specifically for • Scheduling for all processes, aerospace & defense. MMOG requirements • Support for engineer-to-order (ETO) and service parts
CloudSuite Infor CloudSuite Automotive provides • Advanced procurement tools comprehensive, end-to-end functionality, • Faster product delivery across the Automotive including support for 3-D printing, supply chain supply chain collaboration, and quality management for complex parts to help • Sophisticated design,engineering, customers compete effectively, meet and development tools aggressive customer demands, increase • Product configuration for high-volume productivity, and simplify customization, quoting, and compliance with TS16949. engineering tasks • High-volume production management
CloudSuite CloudSuite Business delivers an • Budgeting, forecasting, integrated ERP solution for small- to financial consolidation, and Business mid-sized businesses that provides strategic planning deep visibility into all areas of the • Integrated, end-to-end HR, enterprise, from financials and human payroll, benefits, and ESS, with resources to supply chain, sales, alerts and reports projects, and customer relationship management. Easy-to-use collaboration • Procurement, requisition center, and analytic tools help users make and sourcing better decisions faster. • BI tools to synchronize siloed information • Up to 50% faster campaign creation and execution Enterprise Release Infor Discovery Guide | 18 Highlights CloudSuite cont’d
Description 10x highlights
CloudSuite Modernize your business with • Cash and treasury CloudSuite Corporate, a next-generation management with invoice Corporate back office system built specifically automation and reconciliation for Tier 1 companies. CloudSuite • Comprehensive supplier Corporate powers financials, supply management, including chain, human capital management, requisition center and sourcing sales, and customer relations, while reducing IT overhead, streamlining • Real-time view of enterprise-wide acquisition integration, and providing full performance performance visibility across entities. • Management of employee- initiated expenditures and revenue • Talent acquisition and succession planning tools
CloudSuite Fashion CloudSuite Fashion provides modern • Design, development, and software with pre-configured fashion merchandising of collections best practices to manage both style and and styles non-style products in the same system. • Warehouse management with It connects internal teams, suppliers, efficient same day pick, pack, and production staff, and customers for ship capabilities visibility across every aspect of the value chain, all within a secure infrastructure • Schedule, manufacture, and built for fashion. report on pieces produced, materials, and labor, or plan and manage cut, make, trim (CMT) • Accurate buy, production, and distribution plans with global inventory visibility
CloudSuite Infor CloudSuite Food & Beverage is a • Forecasting and demand complete end-to-end solution for Food & planning down-to-the-minute Food & Beverage manufacturers to manage all • Shelf-life and seasonality their critical processes—all within a reliable Beverage management and secure infrastructure. Industry-rich functionality is delivered in the cloud with • Raw materials and ingredient hassle-free ownership and security that inventory visibility follows best practice protocols. CloudSuite • Recipe and least cost formulation Food & Beverage contains core functionality with options to add additional • Integrated quality management functions as F&B businesses grow and and label compliance become more complex.
Enterprise Release Infor Discovery Guide | 19
Highlights CloudSuite cont’d
Description 10x highlights
CloudSuite CloudSuite Healthcare delivers visibility • Take control of financial and management of vital resources operations to control costs and Healthcare in every facet of your organization— manage margins people, supplies, clinical data, and • Fully automate the financial assets, all within a secure procure-to-pay process infrastructure built specifically for community hospitals, integrated delivery • Monitor key business-specific networks, academic medical centers, performance indicators children’s hospitals, long-term care • Achieve a greater return on your facilities, sub-acute care, outpatient workforce investment clinics, and payers. • Take control of your assets • Improve performance with actionable tools
CloudSuite CloudSuite Hospitality is built to • Quickly respond to and exceed meet the needs of hotel, gaming, guest expectations Hospitality and entertainment companies with • View lifetime value of a guest proven capabilities in key areas such from the reservation or as revenue optimization, property check-in screen management, asset management and sustainability, business intelligence, • Maximize yield and profit, while social business collaboration, and controlling costs mobility, all delivered within a secure, • Expedite service delivery through integrated framework. mobile access • Gain visibility and access to actionable data across your portfolio
CloudSuite CloudSuite Industrial offers robust • Compliance with complex regulations ERP and configuration functions, • Detailed transaction tracking Industrial industry-leading security, and mobile capabilities with tailored functionality and • Customized views for front-line users, comprehensive management tools for managers, and executives shop floor scheduling and lean production • Advanced procurement tools and to increase efficiency across all MTO and product lifecycle management for ETO operations, within an infrastructure faster launches built specifically for manufacturing. • Support for engineer-to-order (ETO) and service parts • High-volume production management
Enterprise Release Infor Discovery Guide | 20 Highlights Enterprise Resource Planning
Description 10x highlights
CloudSuite Industrial A robust ERP solution that delivers Social, mobile, and SoHo User manufacturing best practices and Experience, single instance multi- (SyteLine) highly efficient process flows to help site, automotive suppliers, Reseller manufacturers improve productivity. Portal, Business Intelligence, Molding Industry Pack, Printing & Packaging Industry Pack, Infor Factory Track: Warehouse Mobility, Time Track, and Shop Track
LN The most powerful and comprehensive Infor Ming.le, Infor ION, HTML5 system available for managing user experience, Business the demands of complex global Intelligence, and related industry manufacturing and project or service specific analytical content, oriented businesses with global supply Industrial Manufacturing, High Tech chains. Multi-site, multi-currency, and & Electronics, Automotive, and multi-language capabilities. Aerospace & Defense (A&D) industry enhancements including compliance for US defense contractors
M3 A multi-lingual, multi-company, multi-site New software delivery model, solution for companies that make, move, Infor Ming.le enabled, HTML5 or maintain products. client multi-browser, further ION integrations, web-based mash- ups, localizations, equipment dealer platform, Fresh Food Planner, new PLM for Fashion, new Quality Management module, M3 Report Manager, M3 Customer Lifecycle Management, plus more than 1,000 enhancements over our last major release, including 100 for companies that operate internationally
VISUAL A powerful ERP solution for SoHo User Experience, newly complex manufacturers, utilizing designed browser-based Quality Lean and Theory of Constraint Management, Business Analytics, methodologies, with graphical expanded ION BODs and solution representations of production orders integrations, multi-entity, and multi- and schedules to help dramatically site in a single database, expanded improve business performance. Lean scheduling, RMA evaluation
Enterprise Release Infor Discovery Guide | 21 Highlights System i
Description 10x highlights
LX A comprehensive manufacturing Social, mobile, and SoHo User system that covers various Experience, Infor Business manufacturing methods, and offers Analytics, Infor Reporting, scalability, reliability, and low total Inforce, EGLi, EAM, Infor Ming.le, cost of ownership. Road Warrior, Feature Pack release, e-commerce
System21 The most complete ERP system on Social, mobile, and SoHo the IBM System i platform for optimizing User Experience, Infor Ming.le, complex mixed-mode manufacturing e-Commerce/Infor Rhythm, Infor and distribution. Operational Reporting, Infor BI, Supply Chain Execution, Inforce, Road Warrior, ActivityDeck, d/EPM
XA The deepest, most comprehensive and Social, mobile, and SoHo User secure ERP product on the market today Experience, Motion, ActivityDeck, for discrete manufacturers. Road Warrior, Infor BI/Reporting with BAMF, global transaction execution, Master Data Management, Supply Chain Execution, Product Lifecycle Management, Inforce, Product Configuration Management, d/EPM, F9
Enterprise Release Infor Discovery Guide | 22 Highlights Financial Management Solutions
Description 10x highlights
Expense Integrated suite of applications that Best in class SoHo User Experience, provide easy collection, management, T&E Budget Controls, T&E Budget Management and comprehensive control over Reports, Infor Ming.le adoption, employee-initiated time accrual and HTML System Admin conversion corporate spending. with Admin wizards, iPhone/iPad/ Android native updates, Excel import for Timesheets and Expense Reports, mileage logs for Healthcare, create Expense Reports directly from credit card list, VAT, and Per Diem Admin redesign
Lawson Comprehensive suite of integrated New Office of Finance applications financial and supply chain applications that will extend the world of that provides highly scalable solutions finance to include cash and with multiple deployment choices. treasury management, AP invoice Includes turn-key analytics and automation, close management, reporting, along with packaged and reconciliation management. contextual solutions for the global Additional localizations include: service sector. Germany, Sweden, Brazil, UK, Denmark, Qatar, and Spain, plus more in the Nordics, Baltics, EMEA, and Latin America. Additional options for open stack deployments
SunSystems Integrated financial management, SoHo User Experience, social, purchasing, inventory, and sales mobile, analytics, and new cloud management solutions. Ideal for growing offerings; New Hindi and Arabic organizations or multi-site subsidiaries translations (including right-to-left, of global enterprises. Capture critical Hijri calendar); new expanded analysis, support strategic decisions, and analysis; new Enterprise Data meet local and regulatory requirements. Management; propagate Master Transcend borders with real-time reports, Data from Head Office to subsidiary BI, and Analytics—anytime, anywhere, on Business Units; Unicode enablement any device. of Business Unit database; mixed character sets; additional ION BODs for publishing and consumption of data across the enterprise
Enterprise Release Infor Discovery Guide | 23 Highlights Business Applications
Description 10x highlights
Customer CRM and Marketing solutions that Infor SoHo User Experience, combine integrated marketing resource redesigned reports and and Marketing management, marketing, sales, service, charts, big data, expansion Management and lead management to enhance for Infor Ming.le, cloud customer engagement, loyalty, deployment, additional and profitability. customer-requested features
Dynamic Enterprise An integrated suite of financial New cash flow, allocations, and performance management applications, forecasting modules, IFRS notes Performance packaged analytics, and compliance for financial consolidations Management (d/EPM) tools that operate across the complex web of enterprise systems to deliver a real-time, single version of the truth.
Infor Risk and A comprehensive, powerful suite of Procure-to-Pay, Order-to-Cash, tools to help organizations reduce risk, Inventory and General Ledger Compliance automate compliance obligations, and Insights for ION, Payroll Insight for eliminate waste. Lawson, Access Manager for Lawson, Mobile Continuous Monitoring, and vertical market enhancements
EAM The most configurable enterprise- PAS-55, Mass Transit Edition I, EAM grade asset management solution web part, Infor BI, Dashboard, Infor for improving capital asset Motion II, HTML 5 x-browser, ZDU, management in ways that increase Lockout and Tagout (LOTO) reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives.
Configure Price A complete configure-price-quote Omni-channels sales application that provides discrete management, personalized user Quote (CPQ) manufacturers and distributors with experience, flexible web an intuitive, fast, accurate, and application development platform, complete process to increase sales, cloud deployment, new ION decrease costs, and differentiate integrations to extension apps, their brand in the marketplace. mobile interface, expanded languages and localizations
Enterprise Release Infor Discovery Guide | 24 Highlights Business Applications cont’d
Description 10x highlights
PLM Accelerate A full featured, highly scalable, flexible ION integration connectors for and secure PLM solution for discrete LN and Infor CloudSuite Industrial manufacturers that unites the entire (SyteLine), component engineering, product life cycle for a single view of Infor Ming.le, variants and options the truth. enhancements, WIN8 Mobile App, SoHo User Experience
PLM Discrete A CAD-neutral product life cycle Single view for documents and management solution integrated with drawings; CAD integration: Infor ERP that streamlines product Draftsight, CADWorx, Cabinet development and management Vision. Pre-packaged ERP processes for discrete manufacturers. configuration, ERP integration with XA, ERP integration enhancements
Optiva A best-of-breed product life cycle Cloud enabled, second generation management solution for process user interface, shared document manufacturers that accelerates management platform, enhanced product development, minimizes formula management capabilities, production costs, and helps ensure GS1, audit and compliance regulatory compliance. enhancements, enhanced collaboration with suppliers and customers, deeper ION integration
Integrated Business A best-in-class social sales and Infor SoHo User Experience, in- operations planning solution, tying context business intelligence, Infor Planning/Sales & together the operational plan with the Ming.le integration, standard S&OP Operations Planning strategic business plan to provide a templates, dashboards, and holistic view of demand, supply, and KPIs, reporting financial information, allowing companies to immediately see the impact of their decisions and truly plan for profit.
Supply Chain Combines warehouse management, Cloud deployment, capabilities for transportation execution, labor omni-channel/online e-commerce Execution management, and 3PL billing in a single, fulfillment, slotting functionality, unified solution, minimizing cost and ION events, ERP integration: Infor fulfillment times by optimizing warehouse CloudSuite Industrial (SyteLine), inventory, space, equipment, and labor. and XA
Enterprise Release Infor Discovery Guide | 25 Highlights HCM
Description 10x highlights
Global HR A single system that can handle all • Person system of record the details of HR administration, from • Competency framework time and attendance to benefits administration. With all those tasks taken • Position budgeting care of, your time will be freed up to • Health and safety focus on more strategic activities. • Employee relations • Human resources
Talent Management The tools you need to align employee • Compensation goals with business objectives. You’ll • Goal management be able to recognize, retain, and reward top performers and provide strategic • Development planning learning and development opportunities • Performance management to create workforce agility and competitive advantage. • Succession management • Talent acquisition
Talent Science Behavioral insights to help you target • Candidate assessment ideal candidates based on your • Performance profiles specific KPIs. By using Talent Science’s predictive model, you’ll be able to • Candidate reports select, retain, and develop the right • Candidate workflow talent across the entire employee life cycle.
Workforce A data science driven solution to help • Time and attendance your company control labor costs, while • Absence management Management maintaining productivity, customer service levels, and compliance. Create • Scheduling and sustain alignment between • Planning and budgeting employee activities and business strategy with detailed time tracking and • Task management reporting functionality. • Performance management
Enterprise Release Infor Discovery Guide | 26 Highlights HCM cont’d
Description 10x highlights
Learning A course management and content • Full-service Learning Portal authoring solution to help you deliver • Content management Management cost-effective training to develop your people. Transfer knowledge faster and • Certification move your company from competence • Mobile learning to performance with rich training that’s accessible from anywhere. • Social learning • Reporting and analytics
HR Service Delivery Provide efficient HR support services, • Employee Self-Service Portal serving a higher volume of inquiries • Knowledgebase with fewer resources and less expense. Employees are empowered to manage • Case management routine transactions and find answers in • Total Rewards a convenient and secure environment. • Onboarding • Offboarding
HCM Analytics Make better decisions by providing • Reporting key strategic and tactical information • Business Intelligence/Dashboards to senior executives, HR leaders, and line managers. • HCM Analytics for Healthcare
Enterprise Release Infor Discovery Guide | 27 “I have a thousand ideas going through my head on ways that we could possibly make use of ION to leverage the data inside our applications.”
Mike Johnson Caldrea Company
Technology Platform Infor Discovery Guide | 28 Technology Platform
IN THIS SECTION
30 Infor Business Intelligence & Analytics
37 Infor ION
42 Infor Ming.le
48 Infor Mongoose
Technology Platform Infor Discovery Guide | 29 Infor Business Intelligence and Analytics raw data to competitive advantage
Increase Make BI Make data visibility into pervasive, consumable, business relevant actionable
Technology Platform Infor Discovery Guide | 30 Infor Business Intelligence (BI) is a unique platform that takes traditional BI to the next level.
It combines BI capabilities for organization-wide information publishing with innovative components for self-service dashboard creation, governed data discovery, predictive analytics, planning and data entry into a single integrated suite. Infor BI is the platform for Infor d/EPM, Infor Analytics, and individual solutions for BI and Performance Management.
Technology Platform Infor Discovery Guide | 31 Infor Business Intelligence
Key Information Infor BI provides all business intelligence and performance management capabilities in a fully integrated platform that can be configured easily by business users. Customers can access, filter, analyze, and publish information throughout the organization and display it in personalized dashboards—anytime, anywhere. The platform provides full mobile support for all functionality, including predictive analytics, data entry, and planning.
With Infor BI, customers get a fully configurable environment to create a solution that fits their needs for any financial or operational data topic. Infor leverages these capabilities to deliver predefined content solutions—Infor Analytics—and Infor d/EPM applications that are based on the technology of the Infor BI platform, creating a truly integrated set of solutions on a single technology platform.
Strategic Objectives
Deliver A Modern User Experience Enable Integration Provide Flexible Deployment Options Deliver a cutting edge platform for Continue to provide an integrated user Provide cloud offerings and report and application design, data experience for BI and performance on-premise deployment options visualization, usability, and scalability management functionality that that work seamlessly and efficiently. powered by the latest in user seamlessly interacts with other Infor experience capabilities, mobility, technology components. and collaboration.
Technology Platform Infor Discovery Guide | 32 benefits STRATEGIC CAPABILITIES
Personalized and Seamless Experience Self Service BI for web, desktop, Designed for individual application Users create personal and departmental and mobile for business users building for BICCs (Business content that can be viewed in the office Intelligence Competency Centers) Powerful in-memory analytics or on a mobile device while on the go. Connectors for Infor ION and SoHo User Experience Applications, SAP BW, and BI For Non-BI People Microsoft Analysis Services Infor Ming.le and Microsoft Office No need for deep technical integrations understanding of BI systems required. Self-service and wizard driven UI’s make everyone a BI user. Roadmap Interaction and Communication Content can be shared trough Infor 2014 2015 Ming.le and BI can become a valuable • • source of information throughout the Improved dashboard interactions Multi-tenant readiness whole organization. • New graphical capabilities • New visualization capabilities
One Flexible Solution for all • Relational reporting enhancements • Native relational reporting mobile app BI Purposes • In-memory Grid capacity enlargement • Off-line mobility Scales from small to large applications and offers reporting, planning, • New languages • Attribute hierarchies advanced analytics, and self-service capabilities on the same platform. • Simplified licensing • Continuous performance improvements Compatible With Multiple • New iPhone support Deployment Methods • FISMA and 508 • Additional database support Solutions can be deployed on-premise, in hosted environments and in the cloud.
Integration with Operational System ERP INTEGRATION Drill through to operational systems and Infor BI is generally available for any Infor business application; many of these data to better understand causes, their applications provide out of the box analytical content for the Infor BI platform—see effects, and to make better decisions. Infor Analytics. Infor BI also connects to databases and applications from other vendors like SAP or Oracle. In-memory Engine at the Core A sophisticated in-memory engine at the center of BI that handles both large and Language Support complex queries at high performance The Infor BI user interfaces are available in the following languages:
INDUSTRIES Czech • Norwegian • Danish Polish Infor BI can generally be applied in any • • industry. Infor provides predefined Infor Dutch • Portuguese (Brazil) • Analytics content for its major industries. English • Russian • French • Simplified Chinese • German • Spanish • Italian • Swedish • Japanese •
Additionally, any other application language can be set up and maintained individually by the customers. Technology Platform Infor Discovery Guide | 33 Infor’s Analytics solutions make it easy to find the information you need to understand your business and allow information to find you.
You can have personalized information delivered to you—at your desktop or through a mobile device—to alert you of potential problems and help in daily decision making.
Your employees will be able to make better decisions and have automatic access to business intelligence as a routine part of their jobs.
Technology Platform Infor Discovery Guide | 34 Infor Analytics
Key Information With Infor Analytics, customers can access, filter, analyze, and publish information throughout the organization—anytime, anywhere. The Infor BI platform provides the robust capabilities that business users need.
• Allows users to create personalized dashboards and • Provides access to role-based dashboards, reports, reports, taking advantage of a variety of chart options. and industry specific KPIs to boost productivity.
• Provides full mobile support and the ability for business users to change the way data is represented so it makes the most sense to them, without help from IT.
Roadmap Strategic Objectives
Deliver a Modern User Experience 2014 2015 Provide a cutting edge platform for report design, data 10x Xi visualization, usability, and scalability powered by the latest in user experience capabilities, mobility, and collaboration. New Business Analytics Additional CloudSuite domain—Procurement Industry Analytic packs Power Industry Suites
Infor M3 Analytics using Additional Value Build high value industry analytic content and related Infor BI Engineering KPIs workflows for focus industries and micro-verticals, infusing workflows with pervasive, seamless, in-context business Infor Lawson Analytics and Additional business intelligence based on the Infor BI platform. Analytics for Healthcare domains using Infor BI Additional micro-vertical Enable Flexible Deployment Infor BI for Infor CloudSuite industry content Provide cloud and on-premise deployment options that work Industrial (SyteLine) seamlessly and efficiently. Additional in-context BI CloudSuite—Industry Analytic Packs
Technology Platform Infor Discovery Guide | 35 10x Highlights Infor M3 Analytics using Infor BI Infor Healthcare Financial Management Analytics isolates key data to help M3 Analytics is built from a rich reveal patterns and trends and provide repository of KPIs and metrics and these decision support to help improve can be employed to further evolve and financial management. customize your analytics solution to meet your specific needs. M3 Analytics Infor Business Analytics content covers multiple business domains including Sales, Finance, Infor Business Analytics includes a robust Purchasing, Production, Warehousing, industry data model and KPIs, combined and Equipment. with standard reporting and role-based analytic dashboards for foundational Lawson Analytics using Infor BI domains such as Sales, Production, With Infor Lawson Project Accounting Finance, and Procurement. The current Analytics, your organization can access offering is integrated with LN, LX, XA, and share the project information many System21, A+, and Distribution SX.e. top organizations have found to be critical in building a lean business. Industries Infor Lawson Supply Chain Analytics Americas EMEA APAC deliver critical supply chain KPIs, measures, and views related to Aerospace & Defense • • • requisitioning, spend, inventory, and buyer/supplier performance help you Automotive • • • run a more efficient and cost-effective supply chain operation. Chemicals & Life Sciences • • • With Infor Lawson Financial Distribution • • • Management Analytics, your organization can access and share Equipment • • • the financial information many top organizations have found to be vital to Fashion • • • economic viability. Financial Industries • • • Infor HCM Analytics for Healthcare Food & Beverage • • • With Infor HCM Analytics for Healthcare, you can help your medical organization Healthcare • • • gain insight into labor costs and productivity, plan for fluctuating staffing High Tech & Electronics • • • needs, and manage overtime, agency, and staffing costs Hospitality • • •
Infor Lawson Analytics for Healthcare Industrial Manufacturing • • • Built for healthcare organizations Public Sector • • • by healthcare experts, Infor Lawson Healthcare Supply Chain Analytics reflects a deep knowledge of your Note: This information represents the industry and the near optimal business current state of product readiness processes that help ensure the delivery vs. the desired or planned future of quality patient care. You’ll get the capabilities in the roadmap. supply chain data you need to evaluate processes and reveal opportunities for enhancing efficiencies.
Technology Platform Infor Discovery Guide | 36 Infor ION POWERFUL MIDDLEWARE TO UNIFY YOUR SYSTEMS
Integrate Make data Reinvent systems available and enterprise seamlessly consumable processes
Technology Platform Infor Discovery Guide | 37 Infor’s ION® technology lets you easily integrate both Infor and non-Infor systems, so your applications can talk to each other without complex integrations or customizations.
ION also uses a loosely-coupled architecture that allows you to upgrade one system—or even have it go down—without impacting the others. Think of it like the Internet. If one application goes down, the Internet doesn’t go down with it. It’s the same with Infor ION.
With the release of Infor 10x, ION now delivers new levels of scalability, so you can meet any requirement for system up-time and availability.
Technology Platform Infor Discovery Guide | 38 Infor ION
Key Information Infor ION enables intelligent business operations by simplifying integration between disparate systems, while combining contextual business intelligence, common reporting and analysis, streamlined workflow, and business monitoring in a single, consistent architecture.
• Embraces open, non-proprietary standards like OAGIS • Provides key capabilities in the areas of exception (industry standard XML format) to ensure that both Infor and management through rules-based monitoring and unified non-Infor applications can talk to each other in the same logging and error reporting, and delivers alerts to any common language. business user on their desktop or their mobile device.
• Provides role-based access and intuitive modeling tools to ensure business users can build event monitors and workflows, as well as modify business processes, as needed.
Roadmap
May 2014 nov 2014 JAN 2015 feb 2015
10x 10x 10x
11.1 Feature Pack 1 11.1 Feature Pack 2 ION 11.1 Cloud Edition ION 10x 11.1 Feature Pack 3
• ION Desk SAML support • ION Connect • Cloud-based • Technology updates enhancements ION Connect • Support for MS • SQL Server 2014 CRM 2013 • ION Mapper • Cloud-based enhancements ION Process • Citrix XenServer • ION Workflow enhancements • Enhanced drill-backs • Multi-tenant ION • Functional enhancements
• Data purge • Support hybrid integrations
Technology Platform Infor Discovery Guide | 39 10x Highlights Industries Americas EMEA APAC ION Grid Enablement Aerospace & Defense Provides scaling, high availability, load • • • balancing, and disaster recovery. Automotive • • • Role-based ION Desk Chemicals & Life Sciences • • • Provides consumer-grade user experience for system administrators Distribution • • • and other end-users of the business process platform. Equipment • • •
Fashion Business Connectors • • • Enables connection with Oracle Financial Industries • • • enterprise business solutions via packaged integration to Infor extension Food & Beverage • • • business applications, such as EAM. Healthcare • • • Connector to EDI Hubs High Tech & Electronics • • • Enables fast, efficient integration between Infor business applications and Hospitality • • • legacy EDI infrastructures for exchanging data and orders with suppliers. Industrial Manufacturing • • • ION OneView Public Sector • • • Provides the ability to view the full life cycle of business documents to Note: This information represents the create more robust business process current state of product readiness orchestration. vs. the desired or planned future capabilities in the roadmap. Graphical Mapping Tool Supports robust geo-spatial functionality integrated to business process flows—for example, customer and supplier addresses.
Technology Platform Infor Discovery Guide | 40 10x HIGHLIGHTS
ION enablement for Grid architecture ION OneView graphical view of Translations in Pulse BODs document tracking timeline Grid integrated installer Combined modeling with system flows Role-based ION Desk and user interactive workflows Integrated ION Desk with Grid management console Role configuration and access console Support subworkflows
Externalized message queue Compliance reporting Out of office and delegation processing using database of responsibilities Full tracking of user actions Oracle EBS Connector reportable via PDF Service Flows: ION as a Web Service
Content mappings for EAM/ New ION Desk menu and navigation ION Cloud Connector v2.0 Oracle integration Workflow exit points Support complex data structures Connectivity to EDI hubs in workflows Web service based exit points Integrated mapping tool (MEC) Notes propagation across workflow Asynchronous active connections information Notes visible in tasks/alert emails
Technology Platform Infor Discovery Guide | 41 SOCIAL BUSINESS COLLABORATION
Connect teams Capture, organize, Revolutionize completely and and audit productivity and effortlessly communication business processes
Technology Platform Infor Discovery Guide | 42 Infor Ming.le, is a comprehensive platform for social collaboration, business process improvement, and contextual analytics.
Giving you the most innovative social media concepts translated into a business environment, the solution marries communications with business processes to help you work smarter and faster. From collaborating alongside core systems like ERP and financials to “following” people and objects, you’ll be able to solve problems and get work done in ways you never thought possible.
Technology Platform Infor Discovery Guide | 43 Infor Ming.le
Key Information Infor’s social business platform focuses on structuring business processes and improving organizational collaboration by bringing people, assets, and information together.
• Provides business collaboration capabilities that improve • Provides an understanding of the organizational ecosystem productivity and create a searchable knowledge base of through the ability to “follow” people, assets, and best practices. applications, and to analyze information in context.
• Captures conversations, documents, alerts, tasks, and • Allows you to add external users who are events related to the business process, so users can take outside of your organization to conversations. control of their organizational processes.
Roadmap
June 2012 JUNE 2013 feb 2014 JAN 2015 Sept 2015
10+ 10x 10x Infor Ming.le Cloud Xi Edition (CE) 11.1 SocialSpace Infor Ming.le Structured Homepages Conversations Amazon Web Updated User Tasks Services Customized Views Experience External users and Widget Creation Alerts Various deployment SharePoint 2013 options Non-SharePoint Post capabilities for Manual Workflows Context apps by form on-premise systems Paparazzi New user experience Enterprise DB Workflow Progress design Indicator
API
Technology Platform Infor Discovery Guide | 44 Strategic Objectives Reinvent Business Processes with Enable a Partner Pervasive, Persistent Collaboration Development Ecosystem Introduce a new platform that changes Expand and tighten integrations with the way businesses operate internally Infor enterprise applications to provide and with key external stakeholders by partners and customers with the capturing conversations, documents, opportunity to add products to the Infor alerts, tasks, and events related to the Ming.le community. business process. Provide Deployment Flexibility Expand the Value of Offer customers the option of Transactional Systems deploying on-premise or in the cloud Unlock the power of data in core to accommodate a variety of business systems by wrapping them with a and technology objectives, such as collaboration and user experience globalization, risk mitigation, and platform that allows role-based business growth initiatives. processes to flow seamlessly across applications and organizations.
10x Highlights
Launch of New Infor Ming.le Communities Collaboration Platform Securely invite suppliers or customers Evolves first generation of Infor user to conversations in Infor Ming.le. experience. Launches Infor Ming.le—a single platform with robust Streams collaboration capabilities around Streams are organized and recurring business process management. conversations around a business topic are tracked. Paparazzi Provides the ability to “follow” people, Homepages tasks, and social objects in the system Gives users the power to customize to see when someone provides a new their Infor Ming.le views with a communication on a topic, an order selection of widgets specific to their changes in quantity, a delivery changes product assignments. Employees date, etc. can choose items from an organized catalog or create new widgets with a Context Sharing general API approach. Enables users to grab contextual applications, like business intelligence, Mobile from their application Workflows and Infor Ming.le Mobile is a comprehensive share with other stakeholders via their application for social collaboration and own posts or news feeds. business process management that helps users work smarter and faster Workflow Progress Indicator anytime, and from anywhere. Allows users to track past steps of a Workflow to understand how a decision was made. All major user experience components—alerts, tasks, and feeds— are combined into a seamless interface that powers a centralized workstation.
Technology Platform Infor Discovery Guide | 45 LANGUAGES
Dutch • Portuguese (Brazil) • English • Russian • French • Simplified Chinese • German • Spanish • Italian • Swedish • Japanese • Traditional Chinese • Polish •
Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Technology Platform Infor Discovery Guide | 46 10x Core Features social capabilities Contextual applications Technology
Single sign-on Alerts .NET
Integration with enterprise systems Content Viewer SharePoint 2010/2013
Infor Ming.le Feed Countdown SQL support
Search Currency Converter APIs
Share external content In-context BI AWS
Profiles Language Translator iOS
Connections Maps Android
Widget creation Measure Converter
Groups Homepages
Direct message New Users
#hashtagging like topics Paparazzi
@user tagging Posts
Task approval from the feed Recommended Groups
Alert approval from the feed Recommended Users
Workflow progress indicator Shortcuts
Streams Tasks
Social Graph World clocks
Video Player
Technology Platform Infor Discovery Guide | 47 Infor Mongoose
Make systems Create apps No complex work the way in a flash code required you want
Technology Platform Infor Discovery Guide | 48 With Infor Mongoose, you’ll have the tools to make systems work the way you want.
Building applications and creating enhancements takes just a fraction of the time required with traditional development approaches. No knowledge of complex source codes or programming languages is required. The Infor Mongoose rapid development platform can be used to enhance existing systems or to build standalone applications that are integrated with your current family of solutions.
End users can easily modify Infor Mongoose applications after they’ve been deployed. Most importantly, all enhancements and new applications built using Infor Mongoose are automatically upgradeable.
Technology Platform Infor Discovery Guide | 49 Infor Mongoose
Key Information Infor’s rapid development framework provides simple and flexible tools that can be used to build everything from complex ERP systems to simple web parts, delivering a low-cost, unified platform for all application development.
• Applications built on Mongoose can be easily • A wizard-driven interface allows users to create integrated to Infor and non-Infor applications via ION, business application features without extensive Infor’s lightweight middleware platform, and leverage programming knowledge. ION functionality like alerts, business processes, and • exception management. Users can develop and deploy Mongoose-built applications either on-premise or in the cloud, which allows these apps to be extended to users outside the organization.
Roadmap Strategic Objectives
Enable Customers and Achieve Automatic Jan 2015 Sept 2015 Partners to Easily Extend Web Deployment and Existing Infor Products Multi-Device Enablement 10x 10x Deliver a wizard-driven Provide the ability for forms Postgres MySQL Support design that is Infor aware via to dynamically adjust layout ION and JSON. for different devices and as Design in the browser Phase I Meta data DBs combined a web page. into an app db Offer Cloud-based Flex Layout Development and Deliver Rapid Application Design in browser Deployment GPS and camera access on Phase II Development mobile devices Make developing and Enable customers Launch new design deploying to the cloud as and partners to build Connectivity ION experience import wizard easy as doing a backup, applications in days versus Expanded objects added to while offering great flexibility weeks, using forms and data Next generation the designer tool box around a mixed deployment maintenance wizards with of theming approach of cloud or on- basic functions preplumbed. premise and the ability to switch with no effort.
Technology Platform Infor Discovery Guide | 50 10x Highlights Industries Americas EMEA APAC Flex Layout Aerospace & Defense • • • This new feature will allow designers to further push the envelope of the user Automotive • • • experience. Designers can now create zones and incorporate animations to Chemicals & Life Sciences • • • those zones and give applications a highly polished consumer UI. Distribution • • •
Access to Native Device Features Equipment • • • Now designers will be able to leverage Fashion • • • the type of device they are working with. Users will be able to build apps Financial Industries • • • that leverage items like GPS and camera access. Food & Beverage • • •
Connectivity ION Import Wizard High Tech & Electronics • • • The next generation of ION support Hospitality • • • now allows for importing a BOD definition and automatically generating Industrial Manufacturing • • • table/form and IDO, which simplifies the consumption and publishing of Public Sector • • • BODs to minutes. Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
10x Core Features
SoHo User Experience Make and receive Infor Ming.le calls via APIs Dynamic grouping, sorting for grids Build forms that access Oracle Click-once client in a browser databases
Designer in a browser Default themes quickly set an applications look and feel Infocons
Technology Platform Infor Discovery Guide | 51 “ I don’t trust any information that is two hours old. We need real-time information in one platform to make a good business decision, and Infor provides that ability.”
Luke Rains System Development Director, Preferred Sands
Infor CloudSuite Infor Discovery Guide | 52 Infor CloudSuite
IN THIS SECTION Industry CloudSuites 60 Aerospace & 70 Healthcare Defense 72 Hospitality 62 Automotive 74 Industrial 64 Fashion
68 Food & Beverage Business CloudSuites 77 Business 82 HCM
80 Corporate
Infor CloudSuite Infor Discovery Guide | 53 Reduce Dramatically Keep total cost of simplify technology ownership technology optimized and infrastructure up-to-date
Infor CloudSuite Infor Discovery Guide | 54 Powerful micro-vertical solution suites
Infor CloudSuite offers a comprehensive portfolio of solutions to support manufacturing, healthcare, public sector, and more. Agile, highly flexible, and proven, Infor CloudSuite is currently serving more than 25 million subscribers and 2,600 customers worldwide. The solution can help you reduce the total cost of owning business systems, avoid redirecting limited IT resources, scale up or down to meet changing needs, and more easily keep your technology up-to-date.
Infor CloudSuite Infor Discovery Guide | 55 Infor CloudSuite
Key Information Say goodbye to the excessive costs and risks of traditional software deployments and dramatically simplify your IT requirements with Infor CloudSuite. From hardware and OS licenses to IT operations and ongoing system upgrades, Infor can manage all of your key infrastructure components for you.
• Manage seasonal demand fluctuations of storage and • Get a high degree of scalability to effectively manage computing needs by expanding and contracting capacity growth and change. as needed, paying only for what you use. • Keep your systems up-to-date and more easily take advantage of innovative new technologies.
Roadmap
JAN—jUNE 2014 jULY—dEC 2014 jan 2015—dec 2015
CloudSuite Aerospace & Defense CloudSuite Business CloudSuite Public Sector
CloudSuite Automotive CloudSuite Industrial CloudSuite Equipment
CloudSuite Corporate Enterprise CloudSuite CRM (Saleslogix) CloudSuite Distribution
CloudSuite Hospitality CloudSuite Fashion CloudSuite HCM
CloudSuite Healthcare CloudSuite Food & Beverage
Technology (Infor ION, Infor Ming.le, Mongoose, Analytics, multi-tenant support)
Infor CloudSuite Infor Discovery Guide | 56 Strategic 10x Highlights Objectives Application Security Operations security Deployment Best practices built into development Restricted access, limited user Deliver a comprehensive portfolio of account permissions business applications with deployment, Regular code reviews Hardening and managed patching pricing, and service models to meet Vulnerability and penetration testing every company’s needs, while TLS and transaction-based simplifying both deployment and business logic ongoing maintenance through NEtwork security Implementation Accelerators, Encryption using mechanisms like SSL, Security through separation PGP, and secure FTP streamlined installation, and patch procedures. Layered defense architecture Monitoring Third-party interception protection Architecture Dynamic password management Maintain and optimize technical and Policies & Procedures infrastructure footprints to reduce total Server authentication through digital certificates cost of ownership. Deliver a superior ISO/IEC 27001 compliance user experience through an intuitive, Formal configuration and change Regulatory compliance on as-needed HTML5, mobile-first user interface that management processes focuses on user roles and needs. basis (e.g., HIPAA, SOX, PCI, GLBA, regional privacy laws, etc.) Customer-owned data, Performance privacy protection Physical security Create high-performance, cloud-centric Incident monitoring, logging, applications that can operate at extreme Biometric-protected data centers and auditing scale, using best-in-class technologies to provide redundancy, fault tolerance, and Guard-controlled access; locked high availability. cage spaces Closed-circuit television monitoring Service Levels Systems for physical intrusion Guarantee 99.5% server availability, monitoring, detection, and alerting 24/7/365, for all applications through the use of industry-best standards for disaster recovery and backups, ensuring that critical business applications are always available when needed. Historic availability of 99.9%.
Infor CloudSuite Infor Discovery Guide | 57 iNFOR CLOUDSUITE SOLUTION OPPORTUNITIES sOLUTION SUITES cORE ENTERPRISE MANAGEMENT HIGH VALUE EXTENSION APPLICATIONS Automotive CloudSuite LN CloudSuite Enterprise Asset Aerospace & Defense CloudSuite Infor CloudSuite Management (EAM) Industrial (SyteLine) Business CloudSuite Expense CloudSuite M3 Management (XM) Corporate CloudSuite EAM CloudSuite Supplier Exchange d/EPM CloudSuite Lawson CloudSuite Automotive Exchange Fashion CloudSuite SunSystems CloudSuite Configure Price Food & Beverage Quote (CPQ)
HCM INNOVATION TECHNOLOGIES CloudSuite Marketing Resource Management Healthcare Infor ION CloudSuite Workforce Hospitality Infor Ming.le Management (Workbrain) Industrial Manufacturing Infor Analytics CloudSuite HR Service Rhythm e-Commerce and Infor Mongoose Delivery (Enwisen) Engagement Platform Infor SkyVault CloudSuite Learning Management (Certpoint) iNFOR aNALYTICS iNDUSTRY APPLICATIONS CloudSuite Interaction Advisor Industrial Manufacturing (Infor Epiphany) & High Tech Analytic Pack Hospitality Management (EzRMS) CloudSuite Inforce (SFDC/ERP) Automotive Analytic Pack Hospitality Management (HMS) Talent Science Aerospace & Defense Analytic Pack Healthcare Information Exchange
Food & Beverage Analytic Pack Property Management (AMSI)
Fashion Analytic Pack
Equipment Dealers & Rental Analytic Pack
Healthcare Analytic Pack
Public Sector Analytic Pack
Financial Services Analytic Pack
Hospitality Analytic Pack
Infor CloudSuite Infor Discovery Guide | 58 Specialization and cost-efficiency
Infor CloudSuite is transforming enterprise software by delivering business-critical applications with the cost benefits of cloud computing and the infrastructure of Amazon Web Services. With our game-changing micro-vertical suites, businesses are able to efficiently manage their singular and diverse needs with high-value extension applications and industry-driven solutions that work together beautifully. Our solution suites deliver highly targeted capabilities for specific industries and key business areas, such as e-commerce and human capital management.
Infor CloudSuite Infor Discovery Guide | 59 Infor CloudSuite Aerospace & Defense
Key Information With Infor CloudSuite Aerospace & Defense, you get an end-to-end solution to efficiently manage your entire operational process, from product design to shop floor scheduling and aftermarket MRO services. The suite is backed by decades of industry-specific expertise and contains the deep industry functionality you need to ensure the highest levels of quality control, regulation compliance, and program management.
• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Deploy in the cloud, on-premise, or integrated and deployed securely in the cloud, provides a hybrid of both, and scale server capacity as needed to functional depth and flexibility. easily add new plants or facilities.
• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. strategic objectives
Infor’s industry-tailored solution is already helping over 1,300 Aerospace & Defense manufacturers, contractors, suppliers, MRO, and service companies worldwide.
Support globalization Realize a speedier time Ensure security Reduce IT costs to value and reliability The solution provides real- Reduce up-front investment time data that is accessible Unlike legacy ERP launches, With data managed by by eliminating the need anytime, anywhere. It’s cloud launches can be professional, experienced for servers, hardware, or easy to launch and expand completed in weeks or providers, you benefit from maintenance resources. to new locations, and you months—not years. best-practice protocols Monthly subscription at a flat can allow controlled access in application, network, rate per user, per month for to emerging partners, physical, and operations the complete system can be suppliers, joint ventures, and security. Infor with AWS also expensed as an operating other global entities. provides an ITAR-compliant cost, freeing more capital for environment managed to strategic projects meet citizenship concerns if required.
Infor CloudSuite Infor Discovery Guide | 60 components & features
Proven capabilities in key areas such as product innovation, quality control, regulation compliance, and collaboration with customers and colleagues, all delivered with a highly flexible architecture, ease of use, and a fully integrated framework.
Production management Aftermarket service PRODUCT INNOVATION
Shopfloor scheduling Maintenance, repair, and overhaul Design and engineering tools speed (MRO) services, plus preventive product introductions Inventory management, with project maintenance and break-fix repairs of costing tools built in complex components MIXED-MODE OPERATION
CONTRACT MANAGEMENT DEEP ANALYTICS Manage Make-to-Order (MTO) and Engineer-to-Order (ETO) A 360° view of customer contracts and Built-in reporting tools for easy access processes as well as high-volume contract line items (CLINs) to critical data in consumable format
QUALITY MANAGEMENT SUPPLY CHAIN VISIBILITY
Complex regulation compliance and Complete real-time visibility to supply program management including first chain partners worldwide for speed article inspection (FAI) and traceability
LANGUAGES Geographies
Dutch • Americas europe
English • Canada • Austria • French • Mexico • Belgium • German • United States • France • Italian • Germany • Japanese • Ireland • Portuguese • apac Italy • Simplified Chinese • Australia • Netherlands • Spanish • China • Portugal • Note: This information Hong Kong Spain represents the current state • • of product readiness vs. the Japan • Switzerland • desired or planned future capabilities in the roadmap. Malaysia • UK • New Zealand • Singapore •
hIGH-VALUE EXTENSION APPLICATIONS IN THE CLOUD
Infor d/EPM Infor Warehouse Mobility Infor Reporting
Infor Risk and Compliance Infor Time Track Infor BI
Infor CloudSuite Infor Discovery Guide | 61 Infor CloudSuite Automotive
Key Information Meet Infor CloudSuite Automotive, a comprehensive suite of industry-proven solutions, including a core ERP system combined with high-value extension applications—all delivered in the cloud. Backed by decades of industry expertise and continually enhanced with the latest innovations, it’s designed to help automotive suppliers modernize, innovate, and drive competitive differentiation.
• Free up capital—Automotive suppliers have not been • Save money and foster growth—The ability to meet making the capital investments needed to keep up with aggressive customer demands, increase productivity, and increasing demand. A cloud-based ERP solution can help simplify compliance can help you maintain quality and free up capital, while providing you with the flexibility to improve profitability. meet your evolving operational needs. You’ll have funds to expand your plants and facilities, and be able to quickly and easily respond to opportunities in growth markets.
• Forecast better and faster—Improved planning, forecasting, and visibility help you prepare more effectively for skill shortages, supply chain bottlenecks, and business risks.
Strategic Objectives
Infor CloudSuite Automotive provides comprehensive, end-to-end functionality that helps boost performance across your entire organization. Eighty-four of the top 100 global auto companies use Infor Automotive core solutions, which continually evolve to match industry needs.
Meet customer demands Get targeted capabilities Keep pace with change End-to-end supply chain insight Infor CloudSuite for With Infor CloudSuite With more than 25 years of Automotive helps get your Automotive, you get built-in, expertise and commitment Connect and collaborate products to market quicker, customer-specific shipping solving the business with all your suppliers do a better job of matching document and barcode label challenges of automotive on all standards in real supply with demand, and generation, analytics, and suppliers, Infor can help time to anticipate parts manage your operations EDI capabilities. ensure that you keep pace shortages or delays that more efficiently. with today’s intense and jeopardize delivery of parts constantly changing business to your customer. requirements and trading partner rules.
Infor CloudSuite Infor Discovery Guide | 62 Components & features
Infor CloudSuite Automotive gives you visibility into every facet of your enterprise—including suppliers, customers, and products—all within a secure infrastructure built specifically for the automotive industry.
Quality & Production Customer Relationship Deep, custom analytics Management Shop-floor scheduling and lean Easy-to-use, built-in reporting tools production tools A 360° customer view with OEM profiles Customized views for front-line users, Compliance with OEM and other managers, and executives complex regulations Detailed transaction tracking tools
Program management Planning & Inventory
Supply chain visibility Scheduling for all processes, MMOG requirements Advanced procurement tools High-volume production management Raw materials sourcing for lower costs
Faster product delivery across the supply chain
LANGUAGES Geographies
Dutch • Americas europe
English • Canada • Austria • French • Mexico • Belgium • German • United States • France • Italian • Germany • Japanese • apac Ireland • Portuguese • Australia • Italy • Simplified Chinese • China • Netherlands • Spanish • Hong Kong • Portugal • Note: This information Japan • Spain represents the current state • Malaysia of product readiness vs. the • Switzerland • desired or planned future New Zealand capabilities in the roadmap. • UK • Singapore • other hIGH-VALUE EXTENSION APPLICATIONS IN THE CLOUD
Infor d/EPM Infor Time Track Infor Talent Science
Infor Mongoose Infor Configure Price Quote Infor Workforce Management
Infor CRM Infor EAM Infor Learning Management
Infor CloudSuite Infor Discovery Guide | 63 Infor CloudSuite Fashion
Key Information Infor CloudSuite Fashion offers modern software, a beautiful user experience, and pre-configured fashion best practices. You’ll be able to manage both style and non-style products in the same system and gain visibility across every aspect of your value chain. Connect and share information with your internal team, suppliers, production staff, and customers, all within a secure infrastructure built specifically for fashion.
• Industry-specific software—Infor • Secure infrastructure—Best-practice • C loud economics—Infor CloudSuite CloudSuite Fashion includes the protocols in application, network, Fashion offers a faster time to value same proven functionality that has physical, and operations security, as with minimal upfront investment, helped over 250 apparel, footwear, well as comprehensive monitoring, reductions in labor costs, and hassle- and textile companies gain and with a secure and reliable cloud free adoption for users. maintain industry leadership. infrastructure managed by Amazon Web Services (AWS).
Strategic Objectives
Infor CloudSuite Fashion offers a predefined set of applications and good practice processes—all for a monthly subscription fee. More than 1,700 fashion companies worldwide use Infor Fashion core solutions, which continually evolve to match their industry needs.
The complete suite Analyze your business Modernize your technology Reduce IT overhead experience for staff for growth platform with minimal and implementation and executives End-users get access to upfront investment With cloud delivery through Infor CloudSuite Fashion industry-specific analytics Users can significantly AWS, users can experience provides small-to-large that provide critical metrics lower their capital a faster return on investment sized fashion, apparel, and key performance investment in IT, and also and a reduced total cost of footwear, accessories, indicators, delivered through quickly share data, such ownership. Because users luxury goods, and textile a unique user interface as sales revenues, don’t have to purchase companies with a full suite powered by Infor ION, product specifications, servers and hardware or hire of tools to manage the and Infor Ming.le. These production plans, and supplementary IT staff, they entire fashion process from enhancements support customer information in get a more cost-effective design, development, and global value chains by real-time. This allows teams solution than possible with sourcing, to production, allowing users to view real- to be more collaborative traditional on-premise IT, and distribution, customer time data at any time, from and efficient. can move costs from capital service, and finance. any location. expenditure to operations expenditure.
Infor CloudSuite Infor Discovery Guide | 64 Components & Features
Infor CloudSuite Fashion gives you business intelligence with industry-specific analytics, powerful search functionality, social business collaboration, and mobility—all delivered within an integrated framework.
Master Data Demand Management & Sales Planning Styles, colors, sizes, and Bonus and commission other characteristics Sales budgets, forecasts, and collaborative demand planning Discounts Accessories and other items Sourcing, production, and raw Bulk order agreements Customers material planning Price adjustment and corrective Suppliers Reorder point planning invoicing
Company structure Rescheduling Customer returns
Order to Cash Warehouse Management Analytics
Preseason orders and replenishment Direct putaway and 2-step putaway Fashion industry specific analytics
Buy to order Locations Contextual business analysis
Bulk orders and distros Movements between warehouses Reporting analysis
Pick, pack, dispatch, proof of delivery Inventory counting and reclassification Workflow management tools and invoicing Bulk and pick face management Business monitoring Mass change
Credit limits Procure to Pay
Agreement and price handling Design & Development Purchasing of finished goods, Budget import, collection planning, subcontract items, fabrics, and trims and line planning Monitoring activities and purchase Material and trim development orders
Specification packs Sourcing and purchasing costs
Sampling process and costing Advanced shipping notices
Critical path management Receipt of goods and quality inspections
Production Claims Grouping and management of production orders in a cut Financials
Allocation and issue of fabric and General ledger other raw materials Accounts payable Working with subcontracted operations Accounts receivable Sewing line and bundle Cost accounting Management Fixed assets Rescheduling
Infor CloudSuite Infor Discovery Guide | 65 LANGUAGES
Danish • German • Portuguese • Dutch • Hungarian • Simplified Chinese • English • Italian • Spanish • Finnish • Japanese • Swedish • Flemish • Norwegian • French • Polish •
Geographies Americas europe africa
Argentina • Austria • South Africa • Bolivia • Belgium • Brazil • Czech Republic • APAC Canada • Denmark • Chile • France • Australia • Colombia • Finland • China • Mexico • Germany • Hong Kong • United States • Hungary • Indonesia • Uruguay • Italy • Japan • Ireland • Malaysia • Note: This information represents the current state Luxemburg • New Zealand • of product readiness vs. the desired or planned future Norway • Philippines • capabilities in the roadmap. Poland • Singapore • Portugal • Thailand • Slovakia • Spain • Sweden • Switzerland • Netherlands • UK •
Infor CloudSuite Infor Discovery Guide | 66 High-value Extension Applications in the Cloud
Product Development and Document Management Tactical Fashion Production Planning Line Planning Warehouse Mobility Fashion Manufacturing Scheduling Advanced Forecasting and Demand Planning Graphical Product Configuration for Embellishment and Make-to-Order
Infor CloudSuite Infor Discovery Guide | 67 Infor CloudSuite Food & Beverage
Key Information Infor CloudSuite Food & Beverage has all the right ingredients to manage your complex operations and compliance requirements. This complete, yet flexible, solution gives you deep, proven end-to-end capabilities for all your critical processes.
• Industry expertise—Proven Food & Beverage ERP • Flexible deployment—CloudSuite Food & Beverage capabilities across all major segments of the industry, offers a faster time to value with minimal upfront including: bakery, beverage, dairy, meat and poultry, investment, reductions in labor costs, and hassle-free prepared and chilled, and food ingredients. adoption for users.
• Secure hosting—Best practices in application, network, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. benefits of the cloud
Infor CloudSuite Food & Beverage is an agile, secure, and highly flexible hosting platform that allows you to:
Become more agile to drive Reduce your total cost of Improve productivity Stay current with the latest global growth ownership by modernizing your innovations technology The solution provides Because data is no longer Because the solution is in the real-time data that is stored onsite, you no longer Mobility features, cloud, you get the latest Food accessible anytime, need expensive servers and collaboration tools, & Beverage ERP features anywhere. It’s easy to hardware. You can devote embedded analytics, and an and updates automatically— expand to new locations, fewer resources to hardware intuitive user interface drive without installing upgrades add users as your company purchases, software efficiency and help you make and new versions. grows, and have visibility upgrades and fixes, and faster, better decisions. across multiple sites IT personnel. and warehouses.
Infor CloudSuite Infor Discovery Guide | 68 components & features
Infor CloudSuite Food & Beverage offers an end-to-end solution with deep, proven functionality for all your critical business processes.
Manufacturing operations Warehouse and financial management distribution management Forecasting and demand planning Accounting, budgeting, and reporting down-to-the-minute Analytics and reporting Visibility and compliance across Production planning multiple sites and scheduling Easy-to-use, built-in reporting tools
Recipe and least cost formulation Deep analytics for faster, Product development better decisions Sophisticated product Supply chain management Modern user interface and tools for development tools workforce productivity Raw materials and ingredient Integrated quality management and inventory visibility label compliance End-to-end tracking and traceability Advanced product lifecycle management for faster launches
LANGUAGES
Danish • German • Portuguese • Dutch • Hungarian • Simplified Chinese • English • Italian • Spanish • Finnish • Japanese • Swedish • Flemish • Norwegian • French • Polish •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Infor CloudSuite Infor Discovery Guide | 69 Geographies Americas europe africa
Argentina • Austria • South Africa • Bolivia • Belgium • Brazil • Czech Republic • APAC Canada • Denmark • Australia • Chile • France • China • Colombia • Finland • Hong Kong • Mexico • Germany • India • Uruguay • Hungary • Indonesia • Italy • Japan • Ireland • Malaysia • Luxemburg • New Zealand • Norway • Philippines • Poland • Singapore • Portugal • Thailand • Slovakia • Spain • Sweden • Switzerland • Netherlands • UK •
Infor CloudSuite Infor Discovery Guide | 70 Infor CloudSuite Healthcare
Key Information Infor CloudSuite Healthcare offers a ready-to-run cloud solution built specifically to meet the needs of healthcare organizations that require proven solutions in financial management, supply chain management, and human capital management.
• C omprehensive—Our healthcare suite covers virtually • Mature—Infor has been delivering enterprise every aspect of your organization, from attracting and software for over 30 years, including 10 years retaining talent and closing the books to managing your delivering cloud-enabled applications. complex supply chain.
• Healthcare-specific—We’ve pre-packaged and seamlessly integrated a suite of solutions the industry has come to recognize as #1 in managing all aspects of a healthcare organization’s administrative and operational business processes.
Strategic objectives
Infor CloudSuite Healthcare currently serves more than 100 healthcare organizations and 1 million subscribers in the US.
Reduce your total cost Ensure security Improve performance Support multi-facility of ownership and reliability operations Automatic upgrades ensure Because data is no longer With data managed by The solution provides real- up-to-date, optimized stored on-site, you can professional, experienced time data that is accessible solutions with scalable say goodbye to expensive providers, you benefit from anytime, anywhere and processing to respond to servers and hardware, and best-practice protocols that easily expands to changing environments. redirect support personnel in application, network, accommodate the addition to more strategic activities. physical, and operations of new facilities or clinics. security, as well as
comprehensive monitoring.
Infor CloudSuite Infor Discovery Guide | 71 components & features
Infor CloudSuite Healthcare delivers proven capabilities in key areas such as financial management, supply chain management, global human resources management, talent management, and dynamic enterprise performance management, all offered in a secure, integrated framework.
Infor lawson infor global hr infor talent management
Full financial and supply chain Core HR and payroll solution Includes compensation management, management suite goal management, employee Absence management performance management, learning Accounts receivable and payable and development, talent acquisition, Benefits administration and succession planning. General ledger Employee and manager self-service Fixed assets Infor d/epm HR administration Includes budgeting, planning, cost accounting, strategy management, and financial consolidations.
LANGUAGES Geographies
English • Canada •
United States Note: This information • represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Infor CloudSuite Infor Discovery Guide | 72 Infor CloudSuite Hospitality
Key Information With Infor CloudSuite Hospitality, you get a hotel- specific solution suite backed by decades of practical application and continuously enhanced with the latest innovations, from mobile access and social technologies to industry-driven analytics.
• Industry expertise—An industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy integrated and deployed securely in the cloud, provides in the cloud, on-premise, or a hybrid of both, and scale functional depth and flexibility. server capacity as needed to easily add new properties.
• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.
Strategic Objectives
Infor’s industry-tailored solutions are already helping more than 19,500 hospitality companies worldwide
Create a better experience Increase revenues up to 7% Modernize your Reduce IT overhead and for staff, guests, and from the first year technology platform implementation time executives With sophisticated Realize the benefits of Eliminate the need for Exceed expectations revenue management expedited service delivery servers, hardware, and with our ease of use and forecasts, guest recognition through mobility, centralized maintenance resources with collaboration tools that can capabilities, and dynamic staff collaboration, a monthly subscription at a enable superior service guest experience packaging, embedded analytics, and a flat rate per room, per month. delivery. You also get pricing you can sell the right product beautiful user interface that The complete system can be controls and analytics that to the right customer at drives efficiency. expensed as an operating lower costs and provide the right time and for the cost, freeing more capital for real-time visibility into right price. strategic projects. performance.
Infor CloudSuite Infor Discovery Guide | 73 LANGUAGES
English • German • Spanish • French • Simplified Chinese •
Geographies Americas europe apac
Canada • France • Australia • Mexico • Germany • China • United States • Ireland • Malaysia • UK • Singapore •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
High-value Extension Applications in the Cloud
Infor Restaurant Management Infor Marketing Resource Management Infor HR Service Delivery (planned) Infor Interaction Advisor Infor Workforce Management Infor Mongoose Infor CRM Infor Learning Management Infor CloudSuite Business Infor Talent Science Infor CloudSuite Corporate components & features
Revenue management Asset & incident management Integrated framework
Demand modeling and forecasting Schedule and track work orders Contextual business analysis and incidents Database loading and consolidation Reporting analysis Mobile work-order delivery Rate optimization and Workflow management tools recommendations Automated maintenance alerts Business monitoring Transactional data analysis and Mobile housekeeping scheduling and reporting options room readiness updates
Property management Social collaboration
Mobile check-in, check-out and Auditable internal communication concierge service Automated tasks and alerts Customizable screens and workflow Enterprise-wide data sharing Lifetime guest value at reservation and check-in screen Immediate guest service across departments Encrypted, tokenized credit data
Infor CloudSuite Infor Discovery Guide | 74 Infor CloudSuite Industrial
Key Information With Infor CloudSuite Industrial, you get an end-to-end solution to efficiently manage your entire operational process, from product design to shop floor scheduling and aftermarket service. The suite is backed by decades of industry-specific expertise and contains the functionality, agility, and deep capabilities you need to respond to today’s global economy.
• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Total choice for total control. integrated and deployed securely in the cloud, provides Deploy in the cloud, on-premise, or a hybrid of both, functional depth and flexibility. and scale server capacity as needed to easily add new plants or facilities. • Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services. strategic objectives
Infor’s industry-tailored solution is already helping manufacturers worldwide, from mid-size family-owned businesses and service providers to enterprise-size fabricators and global manufacturers.
Support globalization Ensure speed, security, Reduce IT costs and reliability The solution provides real- Reduce up-front investment With data managed by time data that is accessible by eliminating the need professional, experienced anytime, anywhere. It’s easy for servers, hardware, or providers, you benefit from to launch and expand to maintenance resources. best-practice protocols new locations, as your Monthly subscription rates in application, network, company grows. You can can be expensed as an physical, and operations also collaborate and share operating cost, rather than a security. With special data with strategic supply one-time capital investment, acceleration packs, chain partners worldwide. freeing more capital for implementation is easier strategic projects. and faster than you thought possible.
Infor CloudSuite Infor Discovery Guide | 75 components & features production management AFTERMARKET SERVICE HUMAN RESOURCE MANAGEMENT Shop floor scheduling Multi-tiered customer warranties Procurement, requisition center, Inventory management Extended service contracts and sourcing
Lean production tools Scheduling technicians for Contract management and mobile break-fix repairs supply chain management
PACKAGING AND DISTRIBUTION Supplier portals to enable more DEEP ANALYTICS efficient service Time and attendance Deep analytics for forecasting and Batch scheduling strategic planning FINANCIAL MANAGEMENT Quality control warehouse Built-in reporting tools for easy access General ledgers to critical data Pick, pack, and ship capabilities Accounts payable, accounts Real-time view of enterprise-wide receivable, project accounting, and CUSTOMER RELATIONSHIP performance cost accounting MANAGEMENT Personalized dashboards, workflows, Reporting and analysis of performance 360° view of customer accounts and and alerts throughout the organization transactions.
Contact management SUPPLY CHAIN VISIBILITY
Lead and opportunity tracking Auditable internal communications
Sales forecasting Automated tasks and alerts e-commerce B2B and B2C MIXED MODE OPERATION
SOCIAL COLLABORATION AND Manage Make-to-Order (MTO) and INTEGRATION TOOLS Engineer- to-Order (ETO) processes as well as high-volume Integrated social tools Make-to-Stock (MTS). Team- and project-specific portals New product introductions for faster information sharing Product configurations, quoting Powerful abilities when combined processes, and quality control with Microsoft .NET and SQL Collaboration with customers on Improved efficiency and teamwork design details across geographic boundaries
Infor CloudSuite Infor Discovery Guide | 76 LANGUAGES Geographies
Dutch • Americas europe English • Canada • Austria • French • Mexico • Belgium • German • United States • France • Italian • Germany • Japanese • Ireland • Portuguese • apac Italy • Simplified Chinese • Australia • Netherlands • Spanish • China • Portugal • Note: This information Hong Kong represents the current state • Spain • of product readiness vs. the Japan Switzerland desired or planned future • • capabilities in the roadmap. Malaysia • UK • New Zealand • Singapore •
High-value Extension Applications in the Cloud
Infor Configure Price Quote (CPQ) Infor Supply Chain Management (SCM) Infor HR Service Delivery
Infor Enterprise Asset Infor Marketing Resource Management Infor CRM Management (EAM) Infor Talent Science Infor Workforce Management Infor Product Lifecycle Management (PLM) Infor Mongoose Infor Learning Management
Infor Human Capital Infor Interaction Advisor Management (HCM)
Infor CloudSuite Infor Discovery Guide | 77 Infor CloudSuite Business
Key Information Infor CloudSuite Business is a ready-to-run cloud platform that provides streamlined management and deep visibility into every facet of your business, including financials, human resources, supply chain, and project and customer relationship management. With easy-to-use collaboration and analytic tools, your team can make better decisions faster—from any location.
• Industry expertise—Industry-specific solution suite, fully • Flexible deployment—Total choice for total control. Deploy integrated and deployed securely in the cloud, provides in the cloud, on-premise, or a hybrid of both, and scale functional depth and flexibility. server capacity as needed to easily add new properties.
• Secure hosting—Best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring with a secure and reliable cloud infrastructure managed by Amazon Web Services.
Strategic Objectives
With Infor CloudSuite Business, you can integrate and streamline management of your entire business to position your organization for rapid growth, all within a flexible cloud infrastructure that’s highly secure and cost-effective. Your company always runs the latest version—and pays only for what’s needed.
Build a modernized technology Reduce your TCO Realize a speedier time to value platform that’s optimized for growth Because data is no longer stored Unlike legacy ERP launches, cloud With automatic upgrades and pre-built on-site, you can say goodbye to launches can be completed in weeks integrations to technologies like mobility, expensive servers and hardware, or months—not years. big data, and social business, you can and redirect support personnel to easily take advantage of innovative more strategic activities. new applications. Gain global essentials Ensure security and reliability Handle complex currencies and With data managed by professional, revalutions, fulfill both local and global experienced providers, you benefit regulatory requirements, and have from best-practice protocols in greater financial visibility. application, network, physical, and operations security, as well as comprehensive monitoring.
Infor CloudSuite Infor Discovery Guide | 78 components & features
Infor CloudSuite Business offers you proven capabilities in key areas such as financial management, analytics, performance and supply chain management, social business collaboration, mobility, and more, all delivered within an integrated framework.
Financial management Supply chain management SOCIAL COLLABORATION AND INTEGRATION TOOLS Consolidations, allocations, Auditable internal communication eliminations, and re-valuations Team- and project-specific portals for Automated tasks and alerts faster information sharing General ledger, strategic ledgers, accounts payable, accounts receivable Enterprise-wide data sharing Powerful abilities when combined with Microsoft .NET and SQL Project accounting and cost accounting Immediate guest service across departments Improved efficiency and teamwork Reporting and analysis of performance across geographic boundaries throughout organization Project and resource management PRODUCTION, PACKAGING Analytics and business AND DISTRIBUTION intelligence Manage projects in multiple currencies Inventory and warehouse management BI tools to synchronize siloed information Set budgets, track activity, and have milestone billing Work order management Real-time view of enterprise-wide performance Fully integrated with GL, AP, and AR Microsoft Project interface Service management Personalized dashboards, workflows, (import/export) and alerts Call center
Sales order management Work orders Human resource management Quote/order management Labor and expense management
Integrated, end-to-end HR Pricing/commissions Scheduling and dispatch management with alerts and reports Order configuration Preventative maintenance Tools for payroll, absence management, benefits, and administration Customer RELATIONSHIP Service contracts MANAGEMENT Time and attendance management Loaners and rentals Contact management Employee and manager Service history self-service options Lead and opportunity tracking
Sales forecasting
E-commerce B2B and B2C
High-value extension applications in the cloud
Infor ION Vendor Portal Infor d/EPM
Infor Ming.le Factory Track Infor Business Intelligence
Employee Self Service Portals Mobile Infor Rhythm
Customer Portals Country pack(s) Infor EAM
Infor CloudSuite Infor Discovery Guide | 79 LANGUAGES
English • Japanese • French • Portuguese (Brazil) • French (Canada) • Simplified Chinese • German • Spanish • Italian • Thai •
Geographies
Americas europe apac
Canada • France • Australia • Colombia • Germany • China • Ecuador • Ireland • Hong Kong • Mexico • Italy • Japan • United States • UK • New Zealand • Venezuela • Singapore •
Thailand Note: This information represents • the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Infor CloudSuite Infor Discovery Guide | 80 Infor CloudSuite Corporate
Key Information Infor CloudSuite Corporate is a ready-to-run cloud solution built specifically to meet the needs of enterprises requiring proven solutions in financial management, supply management, and human capital management.
• Industry expertise—Industry-specific • Secure hosting—Best-practice • Flexible deployment—Total choice solution suite, fully integrated protocols in application, network, for total control. Deploy in the cloud, and deployed securely in the physical, and operations security, as on-premise, or a hybrid of both, and cloud, provides functional depth well as comprehensive monitoring scale capacity as needed to easily and flexibility. with a secure and reliable cloud add new applications or users. infrastructure managed by Amazon Web Services. strategic objectives
With Infor CloudSuite Corporate, you can easily manage your company’s business needs within a secure, flexible, and cost- effective cloud infrastructure. Your company always runs the latest version—and pays only for what’s needed.
Improve bottom-line performance and Empower HR and streamline Simplify travel and expense financial discipline service delivery management Consolidate information across your Hire more strategically and standardize Eliminate manual processes, allow enterprise and deliver financial data onboarding processes with a unified employees to enter expenses on the go to decision-makers who can improve human resource management solution and ultimately cut the cost of processing budget management, cost-reduction that spans your entire organization and reports by up to 80%. strategies, and forecast accuracy. connects to various transactional and operational systems. Reduce risk with Standardize your supply chain real-time analytics Tie employee performance to Automate procurement, manage Give your management team the in- business strategy supplier relationships more context business intelligence they need strategically, and closely monitor Create opportunities for top performers, to make informed and timely decisions spending to lower your company’s reduce attrition, and provide incentives with world-class business analytics and cost-per-purchase-order and cost-per- for exceptional performance throughout complete financial performance data— receipt. Greater contract compliance your organization with a robust talent accessible anytime, anywhere. can help increase savings. management platform.
Infor CloudSuite Infor Discovery Guide | 81 components & features
Infor CloudSuite Corporate offers you proven capabilities in key areas such as financial management, analytics, performance and supply management, social business collaboration, mobility and more, all delivered within an integrated framework. financial management Supply Management business analytics
Strategic ledger, project accounting Comprehensive source to settle BI tools to synchronize information that solution, including sourcing, self-service traditionally resides in siloes Cash and treasury management requisitioning, purchasing and payables Real-time view of enterprise- Invoice automation and Contract management and mobile wide performance reconciliation management supply chain management Personalized dashboards, Supplier relationship tools workflows, and alerts human resource management talent management expense management Integrated, end-to-end HR management with alerts and reports Compensation, goal, and employee Management of employee-initiated performance management expenditures and revenue Tools for payroll, absence management, benefits, and administration Learning and development tools Travel and entertainment claims, planning, and pre-approvals Employee and manager Talent acquisition and succession self-service options planning tools Rechargeable time capture and supplier payments financial performance management
Budgeting, forecasting, financial consolidation, and strategic planning
Reporting and analysis of performance throughout the organization
LANGUAGES Geographies
Note: This information represents English • Canada • the current state of product readiness vs. the desired or planned future United States • capabilities in the roadmap. high-value extension applications in the cloud
Infor Risk and Compliance Infor Expense Management Infor Enterprise Asset Management
Infor Workforce Management Infor HR Service Delivery
Infor CloudSuite Infor Discovery Guide | 82 Infor CloudSuite HCM
Key Information With Infor Human Capital Management, you get pre-configured, pre-integrated, and pre-defined services in a single solution. Our revolutionary service delivery model lets you select just the processes you need or deploy an end- to-end solution. You have the flexibility to choose tools that maximize impact now and expand later as your needs grow.
• Enable predictive talent decisions that drive business • Engage employees and boost productivity with beautiful results—Connected talent and business performance data software—Support distributed, mobile workforces, and a support insights and decisions that put the right people in wide range of devices with a streamlined user experience the right roles to drive business performance. that facilitates employee adoption and self- service, freeing up HR staff. • Minimize risk and shorten time to ROI—Deploy and integrate cloud and on-premise to match your technology strategy using pre-defined integrations or Infor ION to accelerate integrations with third-party and legacy solutions.
Strategic Objectives
Infor Human Capital Management solutions are already helping more than 5,000 companies worldwide.
Align your talent with your Transform your Improve employee Create a more agile business strategies HR function engagement workforce
Drive your business With HCM technology, Encourage top performance Through continuous and performance by putting the you can reduce costs and by aligning behaviors and self-directed employee right people and systems in improve operations. skills with performance development, you can turn the right place. By creating This frees up your HR and business strategy. This risks created by market or a better understanding of function to focus on maximizes learning and environmental shifts into the skills and behaviors aligning your strategy with development opportunities, opportunities to grow you need from your your business goals. and provides continuous and gain competitive talent, you can maximize feedback and support for advantage. You’ll be able to your workforce, leverage your employees. You can improve your development release talent potential, and improve your business planning, address skill and proactively plan for future results and your customer behavior gaps, and retain organizational needs. satisfaction, while reducing your best talent. your operating experience.
Infor CloudSuite Infor Discovery Guide | 83 Leverage the cloud today Today’s distributed, mobile workforce requires HR solutions that can address their needs whenever and wherever your business takes them. With Infor Human Capital Management, you can take advantage of a modern cloud infrastructure to deliver workforce applications that keep up with your business and reduce the burden on your IT team.
Components & features
Proven capabilities in key areas such as Core HR, Talent Management, HR Service Delivery, Workforce Management, and Learning, infused with Talent Science and delivered within an integrated framework.
Global HR hr sERVICE DELIVERY workforce MANAGEMENT
Person System of Record Employee Self-Service Portal Time & Attendance
Competency Framework Knowledgebase Absence Management
Position Budgeting Case Management Scheduling
Health and Safety Total Rewards Planning and Budgeting
Employee Relations Onboarding Task Management
Human Resources Offboarding Performance Management
Talent MANAGEMENT leARNING MANAGEMENT talent science
Compensation Full-service Learning Portal Candidate Assessment
Goal Management Content Management Performance Profiles
Development Planning Certification Candidate Reports
Performance Management Mobile Learning Candidate Workflow
Succession Management Social Learning
Talent Acquisition Reporting and Analytics
Infor CloudSuite Infor Discovery Guide | 84 We“ genuinely believe that if software is fun and good looking, people will enjoy using it, which in turn boosts its ability to deliver success within the business. The social media capabilities are hugely valuable in engaging and motivating new talent, which in turn will allow us to innovate and propel future growth.”
Bruce Hutchison Managing Director, Huchison Technologies
Core Application Portfolio Infor Discovery Guide | 85 Core Application Portfolio Enterprise Resource Planning
IN THIS SECTION
87 CloudSuite Industrial (SyteLine)
91 LN
96 LX
100 M3
110 System21
114 VISUAL
118 XA
Core Application Portfolio Infor Discovery Guide | 86 Infor CloudSuite Industrial (SyteLine)
Key Information Infor CloudSuite Industrial (SyteLine) is a robust ERP solution specifically designed with built-in best practices and highly efficient process flows to help manufacturers improve productivity.
• Flexible deployment—on-premise, in the cloud, • Multi-site support allows an organization to be or both—with the same full-featured system. modeled site by site, with complete integration to the overall enterprise. • A mixed-mode application that meets the unique requirements of engineer to order, configure to order, repetitive, and service-based manufacturers.
Roadmap
2012 2013 2014 2015
10+ 10x 10x Xi
Printing and Packaging Social, mobile, and UX Automotive Suppliers Currency engine
Workbench Search Single instance multi-site Japanese localizations ITAR compliance
Pick/Pack/Ship Reseller Portal Distribution for Pick/Pack/Ship manufacturers enhancements Workbenches Business Intelligence Dimensional planning Finance/HR enhancements Inforce (Salesforce) Time Track Molding and Fabrication Employee self-service portal XBRL Edgar Online Infor Factory Track, Germany, France, Spain, IGF/Varial German Shop Floor and Italy localizations
Financials Supply Chain Execution Process enhancements
E-commerce Demand Planning Infor Quality Management
Product Configuration on Mobile service Customer Portal
Core Application Portfolio Infor Discovery Guide | 87 Strategic 10x Highlights Objectives New ION Integrations to Expand Micro-vertical Functionality— Lower Total Cost of Ownership Extension Apps—Time Track Automotive Suppliers, Printing and Warehouse Mobility and Packaging Continue to minimize total cost of ownership with the expansion of Provides a more compelling extended Helps companies to leverage and industry and manufacturing solutions, suite with a less risky, lower cost extend their core ERP investment with such as adding support for multi-site way to take advantage of new, high best of breed applications that are to minimize the need for customizations. value capabilities. pre-integrated and share a common look and feel. Integrations are resilient Specialize by Industry New, Modern User Experience— to upgrades and enable increased Social and Mobile Deliver specialized functionality for business and IT alignment as new focus industries, including Printing Reinvented user experience provides applications can be deployed rapidly & Packaging, Automotive Suppliers, a completely modern solution, while with minimal training effort. Distribution for Manufacturing, Injection delivering more robust functionality Molding, and Aerospace & Defense; add through compelling workflows built More Robust Business Intelligence pre-packaged integration, role-based in to the application and across a Helps customers and prospects get business process flows, and analytic broader suite. more value out of their deployment by content, including Electronic Signature, enabling better, expanded visibility into Service Management, Shop Floor the business at all levels, to drive better Automation, Dimensional Inventory, and decision making. Approved Manufacturers.
Enable Adoption of High-value Extension Applications LANGUAGES Provide high value expansion opportunities for customers with Bulgarian Portuguese (Brazil) packaged integrations. ION-based • • integrations to Expense Management, Czech Russian Enterprise Asset Management, • • Supply Chain Execution, Inforce, English • Simplified Chinese • and Salesforce, mobile applications, e-commerce and Business French • Slovenian • Intelligence, point-to-point integrations to Configure Price Quote and Product German • Spanish • Lifecycle Management. Italian • Thai • Make Upgrades Seamless Japanese Turkish Enable customers to upgrade easily and • • efficiently through predefined content Polish packs, cloud or phased upgrades, and mobile applications.
Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Equipment • • • High Tech & Electronics • • • Note: This information represents the Industrial Manufacturing current state of product readiness • • • vs. the desired or planned future Service Providers capabilities in the roadmap. • • •
Core Application Portfolio Infor Discovery Guide | 88 10x Core Features
Infor Ming.le Approved manufacturers Cradle to grave lot and serial tracking
Data search across Batching Container inventory entire application Scrap and yield Consigned inventory portals Data view actions and styles Printing and Packaging • Customer Multi-site support for customer order Industry pack • Vendor creation across different entities • Quoting and estimating Mobile Web rendering updates • New Workbenches • To Excel Auto vouchering • Material Tracking • Menu and keyboard shortcuts SSRS reports Enhanced picking, packing, Greener report options and shipping Multi-currency payments
A/R and A/P and payroll updates • FedEx and UPS integration IFRS certification
Enhanced Microsoft Office integration • Shipping labels Control accounts
Communication wizard email blasts Credit Card Interface improvements Quick journal entries
Electronic signature capture APS/MRP demand and plan detail charts Surcharges
Dimensional inventory Inventory control—cycle count Promotions and Rebates variance reporting Multi-Books
10x common component adoption
Integrations New Localizations Analytics
Configure Price Quote India DataViews Critical Numbers
Inforce (Salesforce) Argentina Infor CloudSuite Industrial (SyteLine) BI
Enterprise Asset Management (EAM) Colombia Infor BI—Business Vault
Expense Management (XM) Venezuela Business Analytics Manufacturing Foundation Corporate Performance Brazil Management (CPM) Ecuador Micro-verticals PLM (Discrete) Chile Discrete Manufacturing Warehouse Mobility Japan Furniture, Windows, Doors Motion—Road Warrior German High Tech E-commerce Aerospace Time Track Mobile Defense Printing and Packaging Road Warrior Industry Pack Metal and Plastics Fabrication Infor CloudSuite Industrial Financials (SyteLine) Mobile Medical Devices
• SunSystems Automotive—Tier suppliers
• Varial Specialty Vehicles
• EDGAR Online (XBRL Reporting) Sand and Aggregates
Core Application Portfolio Infor Discovery Guide | 89 Infor CloudSuite Industrial (SyteLine): Why Upgrade? capabilities Upgrade SyteLine v6.x SyteLine v7.x to SyteLine CloudSuite or earlier or v8.x v9.00.20 Industrial
Microsoft .Net solution • • • • Mongoose Development Framework • • • • RoHS, Reach Governance, and Compliance • • • • Promotion/Pricing and Rebates • • • • APS (Advanced Planning & Scheduling) • • • • Service Management • • • • Quality Management • • • • Doc-Trak • • • • Infor ION • • • • Infor Mingl.e • • • • No (v7) and SyteLine BI Vendor/Customer Portals • Optional (v8) • • Infor Factory Track • • • • ION BI and Reporting • • • • Employee Self Service Portal • • • • Auto and/or Supplier Exchange • • • •
Yes No Optional
Core Application Portfolio Infor Discovery Guide | 90 Infor LN
Key Information Infor LN is the most powerful and comprehensive solution available for consolidating and simplifying complex, global operations in industries ranging from Automotive, Equipment, High Tech & Electronics, Aerospace & Defense, and Industrial Manufacturing.
• Enable global system consolidation and business process • Deliver on strategic and operational agility and create standardization using a single, global ERP instance. customer-centric operations using best in class supply chain, manufacturing, project, and service • Simplify complex processes using industry best practices life cycle management. delivered through standard packaged software. • Streamline compliance with fast changing regulations • Industry-specific analytics populated by ION into a single across 48 countries. Business Vault.
Roadmap
2013 2014 2015
Infor Ming.le Segment Accounting US DoD contracting improvements including Borrow/Loan Payback and Claims Management and Precious metal surcharges Costing Breaks Warranty Terms Next-generation document Mobile Service Management HTML5 UI replacing Java Swing management Engineering and Construction Compliance for US DoD Human Capital Management Management Defense Contractors Expense Management Enhanced Sub-Contracting Management, Analytics for A&D Governance Risk and Compliance Rhythm Analytics for Automotive ION Grid and Implementation Role-based Permission Management Accelerators (IAs) Contract Manager Homepage enhancements CloudSuite High Tech Quality Manager Homepage Data Level Security enhancements
In-Context BI for Projects and Quality Zero footprint HTML5
E-commerce CloudSuite Industrial (SyteLine)
Compliance incl. Segregation of Duties leveraging Infor Risk and Compliance
CloudSuite Automotive, A&D, and LN
Core Application Portfolio Infor Discovery Guide | 91 Strategic 10x Highlights Objectives New Modern User Experience— Aerospace & Defense verticals on top Lower Total Cost of Ownership HTML5 and Infor Ming.le of existing industry capabilities for High Tech, Industrial Machinery & Equipment, Next generation user experiences Deliver pre-configured solutions and Distribution and General Manufacturing. help companies more quickly Implementation Accelerators that Delivers a more compelling, out-of- the- deploy new process capabilities and make deployment faster and more box solution for targeted micro-verticals, therefore innovate faster due to less efficient. Continued investments in faster deployment and lower TCO, while training effort and end user push platform independence, virtualization preserving upgrade paths. support, and private and public cloud back. Reinvented user experiences increase end user productivity through deployment options. New ION Integrations to in context information and empower Extension Apps Specialize by Industry optimized decisions based on accurate, timely information. Embedded social Helps companies to leverage and Enable customers to get out of the collaboration enables problem resolution extend their core ERP investment with software business by relying on across a global workforce and develops best of breed applications that are standard packaged software corporate knowledge through the pre-integrated and share a common without the need for modifications. sharing of best practices. look and feel. Integrations are resilient Empower customers to simplify to upgrades and enable increased complex processes using industry Expanded Industry Functionality— business and IT alignment as new best practices for Equipment, High Aerospace & Defense, Automotive applications can be deployed rapidly Tech, Automotive, Aerospace & with minimal training effort. Recent releases have added industry Defense, Industrial, Manufacturing, best practices for Automotive and and MRO Service providers.
Enable Adoption of High-value Extension Applications Provide high value expansion LANGUAGES opportunities for customers with packaged ION-based integrations to Arabic • Italian • Sales & Operations Planning, Time Track, PLM, Infor Risk and Compliance, Bulgarian • Portuguese (Brazil) • Expense Management, LN Multi- Books, Treasury Management, Croation • Romanian • and, e-commerce. Czech • Serbian (Latin-based) • Make Upgrades Seamless Dutch • Simplified Chinese • Enable customers to upgrade easily and efficiently through predefined English • Slovenian • content packs, cloud or phased upgrades, and mobile applications. Finnish • Spanish • Offering industry-specific French • Thai • CloudSuites tailored to meet the end-to-end business processes of German • Traditional Chinese • each industry, because no two clouds should be alike. Hebrew • Turkish • Hungarian • Vietnamese •
Core Application Portfolio Infor Discovery Guide | 92 Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Note: This information represents Industrial Manufacturing • • • the current state of product readiness vs. the desired or planned Service Providers • • • future capabilities in the roadmap.
10x Core Features
Financial Management subcontracting operations Project Lifecycle Management
• Cross-dimensional Validations • Supplier Progress Payment • Project Pegging
• Electronic bank statements • Purchasing Workbench • Project Costing breaks
• Auto-cash • Borrow/Loan/Payback Supply Chain Management • Self-billing • Project Pegging in • ATP/CTP enhancements Purchase Schedules • Payment method discounts • Landed Cost • Customer Acceptance, i.e. • 3-Way Match for Self-billing DD250 Material Inspection and • Auto-generate handling unit Receiving Report • Invoicing 360 screen from ASN • Multiple Bank Guarantees against • Role-base homepage for Finance a Contract Line item Number Manufacturing Management • HTML5 user interface Governance, Risk and Compliance • Critical Safety Item (CSI)
• US DoD compliance • Production Order Split Service Lifecycle Management
• US Government invoice formats • Shopfloor Operator Workbench • Claim Management
• EU invoicing directive • Warranty Terms Quality Management • DEM Authorization Report • Installation Group on Project • Sampling plans • Contract Manager homepage • Follow-up work orders for complex installations • Non-conformance
Sourcing and Procurement • Corrective action plans
• Corporate purchase contracts • Quality Manager homepage
• Tactical sourcing for • Quality Management Reporting
Core Application Portfolio Infor Discovery Guide | 93 10x common component adoption
Integrations Mobile Quality Reporting
Enterprise Performance Motion Pulse, ActivityDeck Program Cost Ledger Management Motion Road Warrior Earned Value Management System Infor Risk and Compliance Infor Mobile Dashboard Automotive Analytics Inforce Infor Motion Query and Analysis Aerospace & Defense Analytics Configure Price Quote
E-commerce New Localizations Micro-Verticals
Automotive Exchange Argentina Automotive OEM, Tier 1-2 suppliers
Sales & Operations Planning (S&OP) Russia High Tech & Electronics
Demand Planning Ukraine (translation) Commercial Aerospace
Supply Chain Planning Industrial Manufacturing Analytics Supply Chain Execution Suite Defense Contract Manufacturing Financial Analytics Supplier Exchange Industrial Machinery & Sales Analytics Equipment Manufacturing EAM Purchasing Analytics MRO—Maintenance, Repair, Overhaul SAP and Oracle EBS Manufacturing Analytics Service Management
Core Application Portfolio Infor Discovery Guide | 94 Infor LN: Why Upgrade? capabilities Old Versions LN 10x On-premise Industry CloudSuites
Manufacturing, Supply Chain, and Finance in the core • • •
Automotive and A&D capabilities in the core • • • Globalization capability in single instance • • • Open integration to extended solutions • • • ION Business Vault with industry Analytics • • • Enterprise-wide Planning • • • Contract/Project/Customer Pegging • • • Depot Repair • • • Assembly Line Control • • • Flexible costing with landed cost • • • Role-based dashboards • • • In-context Business Intelligence • • •
ION-enabled with workflow and event management • • •
Infor Ming.le social enterprise capability • • •
* LN customers can migrate to an LN based Industry CloudSuite such Yes No In Progress as CloudSuite A&D, CloudSuite Automotive, CloudSuite Industrial OR M3-based CloudSuite Fashion or CloudSuite Food & Beverage. In some instances, maintenance credits can be applied towards Industry CloudSuite subscription fees. Contact your sales or support representative for information.
Core Application Portfolio Infor Discovery Guide | 95 Infor LX
Key Information Infor LX is an ERP solution that offers deep industry functionality and flexibility to help companies adapt to new manufacturing trends and regulatory changes.
• Most complete process manufacturing functionality and the • Deploy locally or globally with multi-language, currency, latest Infor technology together on the most cost-effective time zone, and facility capabilities for flexibility. computing platform.
Roadmap
2013 2014 2015
10x 10x 10x
Infor Ming.le 8.3.5 10x Feature Pack Infor CloudSuite LX
Business Analytics e-Commerce Supplier Exchange
Infor Reporting Expanded in-context ability Rhythm
Infor Business Vault WebTop 4.5 Infor d/EPM
Inforce EGLi Enhancements Serialization for General Manufacturing
EGLi Modernized user experience EGLi consolidations
EAM Inter-company enhancement
Motion Road Warrior
Core Application Portfolio Infor Discovery Guide | 96 Strategic 10x Highlights Objectives New Workspace User Interface Flexible Global Deployment Combined with Pulse and Lower Total Cost of Ownership for Delivers single instance for improved total ActivityDeck Power Systems cost of ownership. Deliver advanced technology and rich New Infor Ming.le user Interface with functionality to the IBM Power Systems Alerts, Posts, and Feeds. Reporting and Analytics base, extending existing low total cost of Provides a single version of the truth ION Enabled ownership with unlimited scalability. across the enterprise. Drives greater Extends the core footprint to include value from core ERP solution and makes Specialize by Industry high value extension applications data available across the enterprise. Engineered to support key quickly and efficiently. manufacturing industries through flexible configuration options and Extended Applications pre-packaged integrations, role-based Adds new capabilities to deliver business process flows, and analytic significant business value with little content for focus verticals, particularly disruption on top of core, proven ERP. Food & Beverage and Chemicals & Life Sciences.
Enable Adoption of High-value LANGUAGES Extension Applications Provide high value expansion Dutch Japanese opportunities for customers • • with packaged integrations to English Portuguese Supply Chain Execution, Inforce • • and Salesforce, Infor Reporting, French • Simplified Chinese • Business Analytics, F9, e-commerce, and more to come. German • Spanish • Make Upgrades Seamless Italian • Provide opportunities to upgrade and modernize easily and efficiently Limited Availability: Korean, Russian, and Swedish with Flex program and packaged ION-based integrations to Infor Ming.le, ION Process, and new IDF applications. Industries Americas EMEA APAC
Chemicals & Life Sciences • • • Consumer Packaged Goods • • • Food & Beverage • • • General Manufacturing • • • Industrial Manufacturing • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 97 10x Core Features
Application capabilities Handles complex pricing scenarios Infor Mobile Dashboards and promotions Extensive process industry capabilities Single sign-on • Forward and backward lot traceability True multi-facility support for global deployment Web-enabled • Serial number traceability Multiple language support 360 degree view to business essentials • Potency, yields, and by-and EDI through ECM co-product support Global financials with multi ledger and COA Extensive exit points • Dynamic weights and measures Technology capabilities Extension file ready Quality control Infor Ming.le Foundation iASP support for simplified Electronic signature disaster recovery Infor Ming.le 11 Product life cycle control Double byte enabled ION Process, Pulse, Activity Flexible manufacturing Deck, Workflow Extremely scalable methods support In-context enabled Lean business process support Business Vault
10x common component adoption
Integrations Localizations Analytics
Supply Chain Execution Brazil Cognos 8.4 and 10.1
Inforce (Salesforce) Argentina Infor Business Analytics and Manufacturing Foundation Warehouse Mobility Italy Corporate Performance China (ICS) Micro-verticals Management (CPM) Japan (ICS) Food & Beverage Optiva (PLM) Mexico Life Sciences EPAK Others in core • Pharmaceuticals Enterprise Asset Management Local.ly, as available • Medical Devices Infor Reporting Chemicals e-Commerce Mobile Industrial Manufacturing EAM Motion Road Warrior General Manufacturing Motion ActivityDeck Process Automotive Infor Mobile Dashboards
Core Application Portfolio Infor Discovery Guide | 98 Infor BPCS/LX: Why Upgrade? capabilities Old Versions LX 10x Industry CloudSuites
Manufacturing, Supply Chain, and Finance in the core • • • Flexible manufacturing methods • • • Multiple language support • • • Globalization capability in single instance • • • Dynamic weights and measures • • • Infor Ming.le enabled for a modern user experience • • • Advanced Pricing and Promotions • • • Flexible inventory allocation, picking and shipping • • • Inbound and outbound logistics • • • Release Management • • • Credit and Deduction Management • • • Electronic signature • • • Project Management • • • Graphical Lot Tracker • • • Modern QMS • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 99 Infor M3
Key Information Infor M3 is a comprehensive ERP solution designed for companies that make, move, or maintain products.
• Industry-specific functionality and a commitment to • Infor M3 offers ultimate flexibility in operations, technology, open standards, for greater flexibility and lower cost and scale. As a multi-site, multi-country, and multi-company of ownership than competing systems. solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice. Roadmap
2013 2014 2015
New software delivery model Enriched Infor Ming.le experience Roll out of Infor industry CloudSuites for Food & Beverage, Infor Ming.le enablement Major enhancements to Equipment Fashion, and Equipment Dealer Platform HTML5 client multi browser Enriched industry-specific analytics, Implementation Accelerator for KPIs, and Dashboards ION integrations Chemical industry New Open technology stack to reduce Web-based mashups Further ION integrations the cost of ownership
Equipment Dealer Platform Configure Price Quote (CPQ) New application to support Farmer integration Grower Settlement Fresh Food Planner New Quality Management System New application for Mobile Field Promotional Pricing Service Management New Fashion Product Lifecycle Columbia Management (PLM) Enhanced finished goods allocation capabilities for fashion customers Enhancements to freight management capabilities for the US New Fashion PLM module for Assortment Planning
Further certified ION integrations to Infor best-in-class products
Russia and Turkey via Local.ly
Core Application Portfolio Infor Discovery Guide | 100 Strategic 10x Highlights
Objectives New HTML5 browser operating within More certified ION integrations to Infor Ming.le Infor best in class solutions Lower Total Cost of Ownership Enables M3 customers to take M3 customers can take Continue to hone deployment and advantage of many more Infor solutions advantage of Infor’s rich maintenance effort by delivering and use the full power of Infor Ming.le portfolio of business applications. packaged localizations and industry- including social business collaboration specific configurations that include with integrated workflows, alerts, and Deeper industry functionality for our pre-packaged data models, reports, contextual business intelligence. focus industries embedded analytics, and business process flows. Reduces need for customer-unique New software delivery model modifications or third-party solutions Specialize by Industry Provides major functional updates to and expands vertical reach. customers faster, on an annual basis. Infor industry-specific suites with Significant investment in M3 prepackaged integration, role-based M3 in the cloud business process flows, and analytic More than 1000 enhancements over last content for focus verticals, particularly M3 is now available in the cloud through major release. Equipment Dealer, Service & Rental, Upgrade X for existing customers and is Food & Beverage, Fashion, Distribution, the hub of a number of Infor CloudSuites, Chemicals, and other process industries. including Food & Beverage, Fashion, and soon Equipment. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for customers with packaged ION-based integrations to LANGUAGES Inforce, mobile, PLM, d/EPM, Supplier Exchange, Business Intelligence, Infor Danish Italian Reporting, Local.ly, e-Commerce, and • • Warehouse Management. Dutch • Japanese • Make Upgrades Seamless English • Norwegian • Enable customers to upgrade easily and efficiently through predefined content Finnish • Polish • packs, cloud, or phased upgrades Flemish Portuguese particularly for Infor Ming.le adoption. • • French Simplified Chinese Expand Globalization • • Infor M3 supports 41 countries as German • Spanish • standard and will support even more localizations within Infor M3 Hungarian • Swedish • and Infor Local.ly in the future, to support customers as they expand Partners can provide: Russian, Hebrew, and Greek into new geographies.
Industries Americas EMEA APAC
Chemicals • • • Distribution • • • Equipment • • • Note: This information represents the Fashion current state of product readiness • • • vs. the desired or planned future Food & Beverage capabilities in the roadmap. • • •
Core Application Portfolio Infor Discovery Guide | 101 10x CORE FEATURES
SALES Inventory management Finance
Enhanced sales price and discount Kit generation method based on Approximately 200 improvements handling for Equipment product quantity and size breakdown over M3 10.1
Significantly enhanced Equipment Kit in purchase and auto kit New equipment cost/revenue Quotation Management price calculation summary and new Equipment Transaction Register Special Price Agreements Attribute controlled kits (Ship and Debit) Cash management extended to Enhancements to color and size in all order flows and new Promotion management pricing and characteristics management end-of-day processing discounting process improved and possibility for entering orders prior to Improved visibility of kits in order Enhanced and consistent credit the promotion matrix in customer order and limit management stock overview Counter sales, improved with Prepayment control on sales order shopping basket, search, cash-desk Improved location based integration, and keyboard shortcuts inventory checks Introduced support for US sales tax without the need for Vertex New Cash Desk Mashup increases Automatic cartonization suggestions usability for trade counter sales for packing Enhanced delegation of authority process for supplier invoices Payment terms on customer Improved slotting capabilities for order line rather than just at the putaway in goods receipt Ability to connect supplier invoices to order header Customs invoices Automatic recount of physical Enhanced product replacement inventory counts based on user New Warranty Claim capabilities in sales orders defined tolerances Management solution
New process for managing sales New equipment reservations orders requiring prepayment Manufacturing
Improved back order prevention Delivery management New Quality module
Integration with Infor Configure Price Freight outbound transport Lot blending and tank cleaning Quote (CPQ) management including integration to 3rd party freight forwarders, Lot management including strict freight shopping, charges and rotation, lot-numbering rules, etc. Infor 10x enabled package value handling Manufacturing—Back-flush labor- and HTML5 client multi browsing with Warehouse Mobility process-time at put-away personalization, Web Mashups and improvements provide more flexible start pages coverage, simplified processes Auto Reporting of MO Operation times based on quantity produced Support for Infor Ming.le — Use of Pack and Ship improvement for workflows and alerts connected with all load building pURCHASING existing 200+ app messages and new Picking and Inventory control user defined application messages Bulk order enhancements for make-to- improvements order and make-to-stock 9 certified ION integrations and New Picking Workload more to come Staging of packages in receipt process Overview capabilities Content rich analytics based on Infor Infor Supplier Exchange ION Integration BI and Business Vault Supply Chain Orders—upstream changes of dates Purchase order ASN support for catch Harmonization of users to simplify weight and expiry dates management and enable use Customer Channels with new ship- of Workflow to customer ID New rules for automatic consolidation of purchase order proposals Over 1,100 M3 functions now have bookmarks Handling of supplier rebates on promotional products where there are special commercial terms
Core Application Portfolio Infor Discovery Guide | 102 10x COMMON COMPONENT ADOPTION
Integrations NEW LOCALIZATIONS Micro-verticals
Optiva (PLM) India Food & Beverage—manufacturers and distributors Inforce Brazil Fashion—manufacturers, design/ Motion Road Warrior source/distribute brands, private brand Mobile retailers, and vertically integrated Motion—M3 CLM CLM applications Distribution—building materials, Supplier Exchange industrial, electrical distributors, and Road Warrior professional wholesalers CPM Equipment—dealers, service Infor BI Analytics providers, and rental companies Configure Price Quote Infor BI and industry-specific M3 Analytics Chemicals and Process—manufacturers E-Commerce and Infor Rhythm Fashion, Food & Beverage, Infor Supply Chain Execution Manufacturing, Distribution, Equipment
Infor Reporting
Core Application Portfolio Infor Discovery Guide | 103 Infor M3—Fashion: Why Upgrade?
capabilities UpgradeX 10x and Infor Old Versions M3 10.1 On-premise CloudSuite New delivery model for functionality • • • • Infor Ming.le enabled for a modern user experience and social collaboration • • • • Workflow, alerts, and contextual BI • • • • HTML5 client for multi-browser and device • • • • ION enabled • A few • • Additional country support Some More 41 countries 41 countries Web-based mashups • • • • New Quality Management System • • • • Infor Fashion PLM • • • • M3 Report Manager • • • • Infor BI Dashboard / d/EPM • • • • Mass update of Multiple CO lines • • • • Improved batch allocation and quick de-allocation • • • • Improved kit generation and visibility • • • • Cloud deployment and SaaS on AWS by Infor • • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 104 Infor M3—Food & Beverage: Why Upgrade?
capabilities UpgradeX 10x and Infor Old Versions M3 10.1 On-premise CloudSuite New delivery model for functionality • • • • Infor Ming.le enabled for a modern user experience and social collaboration • • • • Workflow, alerts and contextual BI • • • • HTML5 client for multi-browser and device • • • • ION enabled • Some • • Additional country support Some More 41 countries 41 countries Web-based mashups • • • • Fresh food planner • • • • New Quality Management System • • • • Infor Optiva PLM • • • • M3 Report Manager • • • • Infor BI Dashboard / d/EPM • • • • Lot blending and tank cleaning • • • • Freight/Transport mgmt., rate shopping • • • • Cloud deployment and SaaS on AWS by Infor • • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 105 Infor M3—Chemicals & Process: Why Upgrade? capabilities Old Versions M3 10.1 10x On-premise UpgradeX New delivery model for functionality • • • • Infor Ming.le enabled for a modern user experience and social collaboration • • • • Workflow, alerts and contextual BI • • • • HTML5 client for multi-browser and device • • • • ION enabled • Some • • Additional country support Some More 41 countries 41 countries Web-based mashups • • • • New Quality Management System • • • • Infor Optiva PLM • • • • M3 Report Manager • • • • Infor BI Dashboard / d/EPM • • • • Lot blending and tank cleaning • • • • Lot mgmt., strict rotation, lot-no. rules • • • • Back-flush labor- and process-time at put-away • • • • Cloud deployment and SaaS on AWS by Infor • • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 106 Infor M3—Distribution: Why Upgrade? capabilities Old Versions M3 10.1 10x On-premise UpgradeX New delivery model for functionality • • • • Infor Ming.le enabled for a modern user experience and social collaboration • • • • Workflow, alerts and contextual BI • • • • HTML5 client for multi-browser and device • • • • ION enabled • Some • • Additional country support Some More 41 countries 41 countries Web-based mashups • • • • Special price agreements (ship and debit) • • • • New version of Counter Sales • • • • M3 Report Manager • • • • Infor BI Dashboard / d/EPM • • • • Prepayments on sales orders • • • • New possibility for early orders for promotions • • • • Improved back order prevention • • • • Cloud deployment & SaaS on AWS by Infor • • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 107 Infor M3—Equipment: Why Upgrade? capabilities Old Versions M3 10.1 10x On-premise UpgradeX New delivery model for functionality • • • • Infor Ming.le enabled for a modern user experience and social collaboration • • • • Workflow, alerts and contextual BI • • • • HTML5 client for multi-browser and device • • • • ION enabled • Some • • Additional country support Some More 41 countries 41 countries Web-based mashups • • • • New equipment cost/revenue summary and new equipment transaction register • • • • CRM for equipment • • • • M3 Report Manager • • • • Infor BI Dashboard / d/EPM • • • • Enhanced equipment quotation management • • • • New warranty claim management solution • • • • Parts marketing programs/rebates • • • • Cloud Deployment and SaaS on AWS by Infor • • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 108 Infor M3—Manufacturing: Why Upgrade? capabilities Old Versions M3 10.1 10x On-premise UpgradeX New delivery model for functionality • • • • Infor Ming.le enabled for a modern user experience and social collaboration • • • • Workflow, alerts and contextual BI • • • • HTML5 client for multi-browser and device • • • • ION enabled • Some • • Additional country support Some More 41 countries 41 countries Web-based mashups • • • • New quality management system • • • • M3 Report Manager • • • • Infor BI Dashboard / d/EPM • • • • Lot blending and tank cleaning • • • • Lot mgmt., strict rotation, lot-no., rules • • • • Back-flush labor- and process-time at put-away • • • • Auto reporting of operation times based on quantity produced • • • • Cloud deployment and SaaS on AWS by Infor • • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 109 Infor System21
Key Information Infor System21 is an ERP solution that optimizes every aspect of a complex, global mixed-mode or distribution business, whether it’s in Fashion, Food & Beverage, Automotive, Electronics, Equipment, General Manufacturing, or Distribution.
• Most complete mixed-mode and distribution business • Monitors, controls, and optimizes manufacturing functionality, together with the latest ERP all business processes. technology on the world’s most cost-effective and secure industrial computing platform.
Roadmap
2012 2013 2014 2015 2016
10+ 10x 10x Xi
ION enablement Infor Ming.le Infor e-Commerce Infor Optiva System i Workspace
System i System21 3.0 ISA compliance System i Workspace System21 3.1 Workspace 2012 System i Brazil localization Infor BI IDF Inquiries Workspace 2013 (Finance, Distribution, Infor BI IDF Inquiries— Inventory) Infor Operational Field Service Reporting Enterprise Asset Warehouse Management Compliance— Management Business Analytics/ Middleware, Payroll BAMF Russia localization Supplier Exchange Inforce—Inbound and Road Warrior CRMi V3 India localization Orders
Inforce Select Unicode enablement ION Business Vault IDF Inquiries — MFG, Infor Reporting Purchasing South American taxation
Core Application Portfolio Infor Discovery Guide | 110 Strategic 10x Highlights
Objectives New User Interface Combined with Flexible Global Deployment Pulse and ActivityDeck Lower Total Cost of Ownership for Delivers single instance for improved Power Systems Delivers a dramatically modernized total cost of ownership. user experience and will change the Deliver advanced technology and rich way people work. Reporting and Analytics functionality to the IBM Power Systems base, extending existing low total cost of Provides a single version of the truth ION Enabled ownership with unlimited scalability. across the enterprise. Drives greater Extends the core footprint to include value from core ERP solution and makes Specialize by Industry high value extension applications data available across the enterprise. quickly and efficiently. Engineer industry suites with pre- packaged integration, role-based Extended applications business process flows, and analytic content for focus verticals, particularly Adds new capabilities to deliver Food & Beverage (Drinks), and Fashion. significant business value with little disruption on top of core, proven ERP. Enable Adoption of High-value Extension Applications Provide high value expansion opportunities for the customer LANGUAGES base with packaged integrations to Infor e-commerce, Infor Enterprise Chinese (double-byte) Italian Asset Management, Infor BI, Infor • • Operational Reporting, Infor Demand Dutch • Spanish • Planning, Inforce Order Management, Infor Supplier Exchange, and Infor French • UK English • Warehouse Management. German • US English • Make Modernization Seamless Provide opportunities to upgrade and modernize easily and efficiently with ION-based integrations to Workspace, Industries Infor Ming.le, and Analytics. Americas EMEA APAC
Fashion • • • Food & Beverage • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 111 10x Core Features
Infor Ming.le Foundation Working days and supplier calendars Three-way invoice matching
IDF Inquiries Purchase order reservation Lot expiry in hours and minutes iASP enablement EDI order sourcing Warehousing—multiple stockrooms
Compliance—middleware, Enhanced picking Retrospective discounts bond payroll Mass load release Service VAT Embedded workflow and ION Workflow Invoice posting control General ledger cost reconciliation
Removal of historical data Invoice alternative currency Customer licensing
Extended attributes Period end average costing US state profiles
AR save filters in cash allocation Inbound container tracking
10x common component adoption
Integrations Localizations Analytics
Infor BI Brazil Business Intelligence and Analytics
Infor Demand Planning Canada Dashboards
Infor Business Analytics China ION Business Vault Manufacturing Foundation France Infor Reporting ION Business Vault Germany Infor Ming.le Micro-verticals Italy Infor Motion Road Warrior Food & Beverage (Drinks) Netherlands Infor Operational Reporting Fashion United Kingdom Infor Supplier Exchange US Infor Warehouse Management
Inforce Mobile
Infor e-Commerce Motion Road Warrior
Infor Enterprise Asset Management Motion ActivityDeck
Core Application Portfolio Infor Discovery Guide | 112 Infor System21: Why Upgrade? capabilities UpgradeX in Old Versions 10x on Premise Infor CloudSuite
Finance, Distribution, and Manufacturing in the core • • • Chinese/DBCS • • • Master Data Management • • • SoHo modern user experience • • • Advanced Promotions • • • Warehousing—multiple stockrooms • • • Product Life Cycle Management • • • Advanced Business Analytics and Dashboards • • • Period End Average Costing • • • Supplier Receipts and Returns without a PO • • • Extended Customer Attributes • • • Removal of Historical Data • • N/A Archive Currency Exchange Rates • • • ION enabled • • • Infor Ming.le enabled for social collaboration • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 113 Infor VISUAL
Key Information Infor VISUAL is a powerful ERP solution for complex manufacturers, that utilizes Lean and Theory of Constraint methodologies with graphical representations of production orders and throughput to improve business performance.
• Map business processes visually and access tools that • “What if” schedule comparison helps manufacturers show how each part of the manufacturing process relates determine throughput gains and associated revenue to the others—helping to resolve bottlenecks, schedule increases. effectively, and price jobs accurately. • This mixed-mode application meets the unique • Lean scheduling concepts help eliminate redundant requirements of engineer to order, configure to order, or wasteful steps. repetitive, and service-based manufacturers.
Roadmap
2012 2013 2014 2015
10+ 10x 10x Xi
Motion Road Warrior SoHo User Experience Infor Quality Management VISUAL ERP—SQLWindows for VISUAL 7.1.2, Global (IQM)—Thin client browser & TD Mobile 6.2 adoption F9 Financials Financials, and VTA based deployment with Infor Ming.le adoption Enhanced SoHo Multi-site, Multi-entity Expanded Easy Lean User Experience with SoHo User Experience for standardized forms and GL Dimensions Enhanced RMAs VISUAL CRM tool bars
Inforce Customizable line MS .NET 4.0 framework Graphical Document parameters in Mfg Window adoption for Global Lifecycle Financials, Exchange, and Expanded Buyer Time & Attendance Intuitive Document to functionality Document Drill-to Expanded ION BODs and Expanded BOD content solution integrations Target and Source Document Drill-to Obsolete Services Document Activities Enhanced Dimensional with Alerts Inventory Personalized Dashboards
Expanded APIs
VISUAL productivity views
Mobile Dispatch List
Core Application Portfolio Infor Discovery Guide | 114 Strategic 10x Highlights
Objectives New User Interface that meets SoHo Expanded Lean Scheduling Experience Standards Low Cost of Ownership Expanded parameters and settings Transforms VISUAL into a modern user provide a greater level of flexibility and Visual design concept is intuitive and experience for a consistent and unified precision to the EasyLean Scheduling easy to use, which reduces training and look across all Infor solutions. result set. implementation costs. The solution is deployed as a single database instance, Infor Quality Management Adoption of Infor Analytics which reduces maintenance costs. Users can upgrade to the next release New browser interface allows greater Pre-configured industry-specific metrics level or through multiple release levels adoption of 10x technologies. Benefit are now available in the area of finance, with a single mouse click. from Infor’s portfolio of innovative sales, procurement, and production via new technologies—user experience, ION and Infor Business Vault. Specialize by Industry collaboration, analytics, mobile. Engineered industry suites for focus Adoption of Infor Reporting in verticals include pre-packaged Infor Quality Management integration, role-based business process flows, and analytic content, along with Delivers an easier to use, more robust Actual Costing, Quality Management, reporting solution for all Infor Quality and Lean Scheduling at the core. Management reports. Also includes Project Accounting for Aerospace & Defense, Quality and Serial/Lot Tracking for Medical Devices, Dimensional Inventory for LANGUAGES Fabrication, Project Management for large scale jobs. Chinese • Italian • Enable Adoption of High-value Dutch Portuguese Extension Applications • • Provide high value expansion English • Spanish • opportunities for customers with packaged ION-based integrations French • to PLM, EAM, Inforce, and Salesforce, mobile applications, and Business Intelligence.
Make Upgrades Seamless Industries Americas EMEA APAC Enable customers to upgrade easily and efficiently through pre-defined content Aerospace & Defense • • • packs, cloud or phased upgrades, and mobile applications. Automotive • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 115 10x Core Features
Road Warrior Improved RFQ/requisition integration Multiple warehouse support in Lean scheduling Expanded user defined fields VISUAL Essentials (China packaging) Expanded EasyLean F9 Financials RMA receiving window precision settings
Inforce Flexible RMA Evaluation functionality Contextual BI support in Quality
Analytics Automated report totaling in Enterprise Asset Management financial reports Multi-entity, multi-site Consolidated purchasing SoHo User Experience across sites Document life cycle viewer BODs version 2.9.0 Improved automated sales, purchase Database schema report tie across sites Thin client/browser deployment for Dimensional Inventory on all sales and Quality Management Detailed A&D burden breakdown purchase documents MS .NET 4.0 deployment adoption Inactive engineering masters for Global Financials
Engineering Master grid view with Service Management export and import Infor Ming.le adoption
10x common component adoption
Integrations New Localizations Micro-verticals
Inforce (Salesforce) Mexico Automotive
Enterprise Asset Management (EAM) Specialty Vehicles Mobile PLM Discrete Metal & Plastics Fabricators Motion Road Warrior Infor Query & Analysis Medical Devices Motion ActivityDeck Infor F9 Aerospace & Defense Motion Query & Analysis Service Management High Tech & Electronics
Business Analytics Machinery & Equipment Manufacturing Foundation Project-based manufacturing Insite Ship
Infor BI
Core Application Portfolio Infor Discovery Guide | 116 Infor VISUAL: Why Upgrade?
capabilities VISUAL v6.x Upgrade to Migrate to CSI CloudSuite or earlier VISUAL 7.1 v9.00.20 Industrial Microsoft .Net and browser-based solution • • • • Mongoose Development Framework • • • • Multi-site • • • • APS (Advanced Planning & Scheduling) • • • • Service Management • • • • Quality Management • • • • Infor ION • • • • Infor Ming.le • • • • ION BI and Reporting • • • • Vendor/Customer/Employee Portals • • • • Infor Factory Track • • • •
Yes No Optional
Core Application Portfolio Infor Discovery Guide | 117 Infor XA
Key Information Infor XA is the deepest, most comprehensive and secure ERP product on the market today for discrete manufacturers.
• Most complete discrete manufacturing functionality and • Mixed-mode application meets the unique requirements latest ERP technology, together on the world’s most cost- of engineer to order, configure to order, repetitive, and effective and secure industrial computing platform. service-based manufacturers. • Offers total information access at the user level, along with embedded social networking, advanced integration architecture, and unmatched simplicity in administration.
Roadmap
2014 2015 2016
Infor 10x Release 9.2 Release 9.3 release
SoHo User Experience Enterprise Accounts Payable Repetitive manufacturing
Infor Business Intelligence Enterprise Accounts Receivable IDF Development completion
Supply Chain Execution IDF materials transactions Cloud enhancements
ION integration Cloud enhancements Globalization enhancements
Product Lifecycle Management Release 10
XA in the cloud Additional ION integrations
Configure Price Quote enhancements All IDF release
Supplier Exchange enhancements
Enterprise General Ledger version 2
Core Application Portfolio Infor Discovery Guide | 118 Strategic 10x Highlights Objectives New User Interface IDF+Workspace Extended Applications Low Cost of Ownership for Delivers a dramatically modernized Delivers loosely coupled Power Systems solution to System i customers looking global implementations. Deliver advanced technology and rich to modernize their proven solution in a functionality to the IBM Power Systems non-disruptive way. Global Deployment Flexibility base, extending existing low total cost Supports Power System customers of ownership with unlimited scalability. Cloud Deployment Options looking to grow or bolster their IT Provides a more flexible infrastructure infrastructure globally. Specialize by Industry for business expansion or contraction, as Deliver focused industry functionality well as a shift from capital expenditures Pervasive Analytics with pre-packaged integration and to operating costs. Drives greater value from core ERP analytic content for focus verticals, solution and makes data in the system particularly Automotive Suppliers, more relevant to a broader audience Aerospace & Defense Suppliers, within the enterprise. Equipment, and High Tech industries
Enable Adoption of High-value Extension Applications LANGUAGES Provide high value expansion opportunities for customers with packaged integrations to Supplier Czech • Polish • Exchange, EAM, Inforce, and Salesforce, English Portuguese (Brazil) mobile applications, BI, F9, Corporate • • Performance Management, Supply French Simplified Chinese Chain Execution, and more. • • German • Spanish • Make Modernization Seamless Provide opportunities to upgrade to Italian • Swedish • cloud or on-premise deployment. Modernize easily and efficiently with Japanese • Turkish • packaged ION-based integrations to Infor Ming.le, ION Process, and Infor BI.
Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Electronics • • • Industrial Manufacturing • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 119 10x Core Features
Infor Ming.le Foundation Multi environment management Remote program interface from core ION Process Embedded workflow and Master data replication by object ION Workflow 360 degree data access embedded in security model across application Publish and subscribe capability Security release profiles and auto in core Data view actions and styles content security Support for all manufacturing models Customer and internal multi- Global multi-book general ledger everything planning, ordering, Context publishing in user experience and fulfillment Visual Planner and Scheduler with full capacity view Multiple approaches to Electronic signature capture contextual analytics Attribute groups in business objects
10x common component adoption
Integrations Localizations Mobile
Configure Price Quote France Motion Road Warrior
Supplier Exchange Spain Motion ActivityDeck
Inforce (Salesforce) Germany Analytics Enterprise Asset Management (EAM) Mexico Infor Business Intelligence Corporate Performance Italy Management (CPM) Infor Operational Reporting Poland Motion Road Warrior Context Analytics Brazil Field Service IDF Report Writer China B2B Portal Turkey Micro-verticals Manufacturing Execution System Argentina Discrete Manufacturing Project Manufacturing Others in core Engineer-to-order, Configure-to-order Global Execution Local.ly, as available Automotive—Tier 1, Tier 2
Furniture/Window/Door
High Tech
Aerospace & Defense
Metal and Plastics Fabrication
Medical Devices
Core Application Portfolio Infor Discovery Guide | 120 Infor XA: Why Upgrade? capabilities Industry Old Versions 10x on Premise CloudSuites*
Manufacturing, Supply Chain, and Finance in the core • • • Customer Relationship Management in core • • • Infor 10x user interface • • • Master Data Management for multi-environment • • • ION with Enterprise Analytics and Reporting • • • Infor Ming.le social enterprise capability • • • Enterprise Asset Management integration • • • Configure, Price, Quote integration • • • Supplier Exchange integration • • • Supply Chain Execution integration • • • Inforce CRM integration • • • Equipment-specific functionality • • • Automotive-specific functionality • • •
* XA Customer can migrate to an Industry CloudSuite, such as Yes No In Progress CloudSuite A&D, CloudSuite Automotive, CloudSuite Industrial, CloudSuite Fashion, or CloudSuite Food & Beverage
Core Application Portfolio Infor Discovery Guide | 121 Infor’s“ unmatched support and industry-specific expertise can make the difference for global organizations that want to stay on top of local jurisdictional reporting and taxation requirements while reducing risk, lowering costs, and reaching top financial performance.”
Mauro Sapiro Director, ITG
Core Application Portfolio Infor Discovery Guide | 122 Core Application Portfolio Financial Management Solutions
IN THIS SECTION
126 Expense Management
128 Lawson
133 SunSystems
Core Application Portfolio Infor Discovery Guide | 123 Infor Expense Management
Key Information Infor Expense Management reduces the cost and increases the effectiveness of employee-initiated expenditures and revenue processes.
• Allows companies to tailor the solution to meet specific • Lowers cost of ownership through pre-loaded business requirements and to plug into existing common data, business rule templates, a back-office infrastructure. best-practices approach to implementation, and multi-language, multi-currency capabilities. • Provides comprehensive control over employee spending, repeatable documented processes, automated workflow, digital receipt filing, and automated approvals.
Roadmap
2012 Nov 2012 Oct 2014
Infor 10 Infor 10+ Infor 10x
Blue 2.0 ION—ER updates and AP Complete SOHO Experience reimbursement ION—Lawson, SunSystems, and Infor Infor Ming.le adoption CloudSuite Industrial (SyteLine) Infor Reporting—on-premise ION—ERP connector updates Workspace Language packs—Traditional Chinese and Russian Templates—Healthcare, Finance, Contextual BI Public Sector HTML System Admin Receipt store T&E budget controls iPhone native Dual currency support HTML System Admin Document recall HTML audit Admin wizards Guest list overhaul Mobile style sheet iPad, Android native Line item receipts and receipt copy Mobile receipts Mobile app improvements Single currency reporting BlackBerry native Proxy enhancements Java 1.7 support Open travel booking Guest address consolidation Export system data to Excel Import Time & Expense transactions via Excel
Mileage capture improvements
Core Application Portfolio Infor Discovery Guide | 124 Strategic 10x Highlights
Objectives Empower Your Users with New Localizations, Bolster Functional Leadership Consumer Grade User Experience Dual Currency Support Invest in differentiators, including ION, Infor has invested in making the The Infor 10x technology stack Infor Risk and Compliance, Infor Ming.le XM system beautiful and usable by enables faster, better, and more social messaging, open travel booking, leveraging the SoHO design guide. The efficient deployments. automatic expense report creation, and entire system has been rethought and mobility, to become a leader in the travel redesigned to make document creation Single Currency Reporting, expense space. and management easier than ever. T & E Budget Controls, Reporting Dashboards, and System Administration Wizards Specialize by Industry Move to the Future with Digital Receipts Adds enhanced reporting capabilities, Deliver solutions with pre-packaged targeted budgeting and planning, integrations, rules, and content for Leverage the Infor Receipt store to increased visibility, and configurable focused verticals, including Financial eliminate wasteful and inefficient controls with low IT involvement. Industries, Healthcare, Pharmaceuticals, paper receipts. Users can take Retail, Manufacturing, and Public Sector. advantage of mobile apps, email entry, and other services to make this an Lower TCO Through Templates easy self-service experience. and New Architecture Enable rapid global expansion through Local.ly and faster, more efficient deployment through adoption of the LANGUAGES Infor 10x technology stack. English • Russian • Make Modernization Seamless French Simplified Chinese Leverage Infor 10x technology • • platform, including ION, Infor German Slovak Ming.le, Analytics, and SoHo • • Experience, to deliver exciting new Italian • Spanish • functionality and automated upgrades for existing and new customers. Japanese • Swedish • Korean • Thai • Portuguese (Brazil) • Traditional Chinese •
Core Application Portfolio Infor Discovery Guide | 125 Industries 10x Core Features Americas EMEA APAC
Aerospace & Defense • • • T&E budget controls Consumer grade user experience Automotive • • • ION—ERP connector updates Chemicals & Life Sciences • • • iPhone native app Distribution • • • Android native app
Equipment • • • iPad native app Fashion • • • Proxy updates Financial Industries • • • Guest address consolidation Sunshine Act/Stark Law reporting Food & Beverage • • • VAT bulk update/copy Healthcare • • • Configurable email/print templates High Tech & Electronics • • • Templates—Healthcare, Finance, Hospitality • • • Public Sector Country sets—United Kingdom, Industrial Manufacturing • • • France, Spain, Brazil Public Sector • • • HTML System Admin improvements System Admin wizards Note: This information represents the current state of product readiness Infor Ming.le adoption vs. the desired or planned future capabilities in the roadmap. Infor Risk and Compliance T&E Audit Insight
10x common component adoption
Integrations Mobile Micro-verticals and Industries Lawson Continue to leverage mobile technology for iPhone, iPad, Healthcare SunSystems and Android native apps Pharmaceuticals Infor CloudSuite Industrial (SyteLine) Analytics Public Sector Infor Risk and Compliance Infor Risk and Compliance integration Financials Infor Reporting for 100% automated audit Professional Services/Consulting Budget remaining vs. actual spend New Localizations Hospitality and Gaming Budget spend by vendor England, France, Western Europe (air,rail,hotel,car) Higher Education
Czech, Slovak, Eastern Europe Spend by corporate travel agency Retail vs. outside Brazil, Central America Manufacturing Suspicious, duplicate, out of policy China, Japan, Korea, Thailand expenses (Infor Risk and Compliance) Russia Specialized analytics by industry Australia, New Zealand Add meetings, travel, and expense insights for total cost analysis
Core Application Portfolio Infor Discovery Guide | 126 Infor XM: Why Upgrade? capabilities Old Versions Latest Version Cloud or On-premise available • • Native iPhone, iPad, and Android applications • • Free digital receipts • • World class user experience • • T&E Budget Controls • • Instrumental on system performance and usage • • Create Time or Expense documents from offline MS Excel Template • • Export system data to MS Excel • • Quick expense entry on mobile • • Quick expense entry on web • • Guest list overhaul • * • Hotel Itemization overhaul • * • Ping SAML 2.0 authentication • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 127 Infor Lawson
Key Information Infor Lawson enterprise financial and supply chain management software delivers enhanced information for targeting growth, and a platform for sustainable compliance to help the service sector drive enterprise value.
• Provides transparency of business, strengthens financial • Covers full cycle of source to settle, from RFX, to contract, discipline, and helps improve business processes and to requisition, to purchase order, and payment. reduce costs. • Industry-specific functionality and a commitment to open • Comprehensive, integrated information, turnkey analytics and standards, for greater flexibility and lower cost of ownership reporting, and packaged, contextual solutions scale to meet than competing systems. growing business needs and are flexible and easy to use.
Roadmap
2012 2013 2014 2015
10x 10x 10x Xi
Upgrade and skip upgrade German localizations Brazilian localizations FISMA Certification to 10 Accounts Payable 508 compliance Advanced Treasury Recall Management Invoice Automation Management Open Stack Analytics—Finance and Cash and Treasury Multi-tenancy Supply Chain Management Close and Reconciliation Management Role-based applications Mobile Inventory Mobile Assets System Console Global Ledger Supply Chain Execution Mobile Financials Integration Mobile Projects HTML5 user experience Infor Ming.le Infor Risk and Compliance Mobile Grants Multi-browser Support
Core Application Portfolio Infor Discovery Guide | 128 Strategic 10x Highlights Objectives Expanded Global Capabilities Industry-rich Analytics, Enhanced Bolster Leadership in Office and Localizations Compliance Measures of the CFO Suite Strong, flexible finance model enables Better and faster decision-making— Deliver a next generation Office global growth and business visibility combines pervasive, embedded of the CFO solution set featuring while achieving local reporting. business intelligence around financial and supply chain products core workflows and transaction focused on service organizations and New Product Functionality business processes. headquarters financials. Agile technology platform allows for Optimized User Interface with enterprise integrations at lower total Specialize by Industry Enterprise Search and Infor Ming.le cost of ownership. Social Business Platform Engineer industry suites with prepackaged integration, role-based business process New Mobile Applications Allow users to follow people or business objects in real-time and enable sharing flows, and analytic content for focus Enables key workflows on the go— seamlessly by embedding search verticals, particularly Healthcare, Public the right information, at the right time, and social capabilities contextually Sector (Local Government), Hospitality in the right place, to the right people. and Gaming, Retail, Specialty Financial in applications. Services, Insurance, Project-based New Product Integrations Services Organizations. Enable expanded, high value Make Upgrades Seamless capabilities that can improve performance quickly in a way that’s Enable customers to upgrade easily non-disruptive to the business. and efficiently through accelerators, tools, and UpgradeX.
Lower TCO Industries Continue to hone deployment and Americas EMEA maintenance by offering customers Aerospace & Defense options and choice in how they • • implement and deploy the solutions. Automotive Provide cloud and Open Stack options. • • Chemicals & Life Sciences • • LANGUAGES Distribution • • Arabic • Equipment • • Danish • Fashion • • English • Financial Industries • • Estonian • Food & Beverage • • Finnish • Healthcare • • French • High Tech & Electronics • • German • Hospitality • • Latvian • Industrial Manufacturing • • Lithuanian • Public Sector • • Norwegian • Note: This information represents the Portuguese (Brazil) • current state of product readiness vs. the desired or planned future Spanish • capabilities in the roadmap. Swedish •
Core Application Portfolio Infor Discovery Guide | 129 10x enhancements
New products Asset Management • Indicate Line Number for Error on Vendor Agreements Accounts Payable Invoice Automation • Location (AM07) and Quick Addition (AM20) now stores an asset’s • Added Early Delivery Date and Cash and Treasury Management coordinates to support mobile device Vendor Attribute Expanded Reference mapping and other GIS applications Number on the PO Receipt Close and Reconciliation Management • Multi-year Activity • Auto update (substitute) Vendor Recall Management Reconciliation Report Item on PO in Transmitted PO Acknowledgment • Below Zero Depreciation Finance features • Requisition to Payment • Assets List Views Accounts Payable Contextual App
• Advanced Discount Options allowing Lease Management Inventory users to set up multiple terms for one payment • LM Audit Analysis Report (LM278) • Configure to Bypass UOM Edits on generates an audit report for any of Item Master • AP178 now allows processing by the analysis types in a single job Company Group • Dressing Option to Item Master • Added Net Present Value detail to Usage Identifier • Supplier Invoice, Location, and Lease Projections Report AP Payment Triggers needed • CSV Item Master Important file for ION Process • Lease Management layout changes transaction audits • International address formats for Requisition Center Customer and Vendor Invoice Matching • Internet Explorer 10 • Vendor certification data and status • MA90.x will now display the Multiple tax withholding options Description for all PO or Invoice Items • Bill Only Support
• Process level status for • Allow Multiple URL Attachments company mergers Grant Management • From Location in Search Results • Support Vertex O Series • Attributes added to GM Multi-Funded “Grants” for processing, analysis, • Google Chrome on Windows and • Comments for cash reconciliation and reporting Apple OS X transactions • Grant Expenditure Allocation takes • Allow Service Agreements to be into account grants that require MSCM matching of sources invoiced and paid before the • Deliver and get single signature Effective Date • Expenditure Allocation can be run my invoice date or posting date • Deliver shipments picked in a • Allow auto-numbering of transactions WMS or WH in cash book
• Bank Statement Reconciliation flag for Supply chain Features Cash and Treasury Technology Procurement Open Stack adoption Accounts Receivable • Prevent requisition release if Role-based homepages • CB User Fields for AR to help facilitate Vendor Minimum is not met, or Lifetime Max exceeded easier reconciliation of cash transactions Horizontal scalability • Enforce buyer limits on • Added Customer Bill to AR90 Enhanced configurability and AR251 service agreements System Console • AR Statements (AR150) for • Increase RMA field size to Swedish requirements 64 characters
• Support Vertex O Series • Ability to use Vendor Attributes when interfacing Purchase Orders • AR Company, Process Level audit records • Enhanced support for bill only Purchase Orders • Due Date option for Interest Invoices • Bill Codes on Purchase Order • Long Legal name for Company searching • Bill Only Job Filters on PO Receiving File Create and PO Interface form Lawson Applications Core Application Portfolio Infor Discovery Guide | 130 10x common component adoption
Integrations Analytics Major Release in 2015
Enterprise Asset Management Financial Management Analytics Global Ledger d/EPM • General Ledger Role-based applications
Infor Risk and Compliance • Strategic Ledger Leveraging In-memory technology
Distribution SX.e • Payables Java technology and applications
Hansen Project Accounting Analytics HTML5 user interface
Expense Management • Project Accounting
Supply Chain Execution • Grant Management
Localizations Supply Chain Analytics
Germany • Spend
Sweden • Buyer/Supplier Performance
Norway • Inventory
Brazil • Requisition
Denmark Healthcare Financial Canada Management Analytics
United Kingdom Healthcare Project Accounting Analytics
Spain Healthcare Supply Chain Analytics
Finland Infor Reporting
Mexico Infor BI
Mobile APPLICATIONS Micro-verticals
Assets Healthcare
Inventory Public Sector
Mobile In Basket Professional Services
System Mobile Monitor Financial Services
Requisitions Retail
Financials Non-Profit
Projects and Grants Restaurants Grocery Chains
Quick Serve
Core Application Portfolio Infor Discovery Guide | 131 Infor Lawson: Why Upgrade? capabilities Lawson 10x Lawson 10x in CloudSuite On-premise the Cloud Corporate
Extensive enhancements to all areas of the product across Financials, HR, SCM • • • New languages added/language support • • • New countries supported • • • New Global Regulatory Reporting support (IFRS, SEPA) • • •
New Integrations to extended functionality— d/EPM, Infor Risk and Compliance • • • New product functionality including: • • • • AP Invoice Automation, Cash and Treasury Management, Close and Reconciliation • • • 10x Technology adoption: • • • • Social Collaboration (Infor Ming.le) • • • • ION • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 132 Infor SunSystems
Key Information Infor SunSystems delivers integrated financial management, purchasing, inventory, and sales management solutions to over 9,000 customers in 190+ countries. Ideal for growing organizations or multi-site subsidiaries of global enterprises.
• Optimize IT with multiple deployment options. • Get real-time financial data and reports delivered anytime, anywhere, on any device. • Gain flexibility with web and mobility solutions. • Extend applications with Infor ION and 10x technologies. • Drive peak performance and deliver results with self-service planning, budgeting, forecasting, and reporting tools.
Roadmap
March 2013 2014 2015
10x 6.2.1 6.3
SoHo User Experience User Experience 3.4 SunSystems Core
Cloud SunSystems • Updated look and feel to bring • Homepages—H&L personalization compliance with new H&L of UE/UI. Embedded in-context Query & Analysis 1.1 SoHo guidelines Q&A Web Parts
Context IBC IDM Integration • Industry templates for Cloud (IFRS/V4, Hospitality) Mobile applications • Infor Document Management— add documents/images to records • Single tenant cloud enhancements Integration updates • Web enablement completion— Transfer Desk • XM and EAM Query & Analysis Query & Analysis Cloud • Q&A BI Dashboards • SOA service Mobile Dashboards
Web Dashboards • Multi-tenancy
Core Application Portfolio Infor Discovery Guide | 133 Strategic 10x Highlights Objectives Clear, Intuitive, Beautiful, Infor Ming.le and In-context Queries Bolster SunSystems Core Feature Set Easy to Navigate User Interface OneView for BOD Timeline Provide high priority features requested Make the application easier to Clear, supporting insight and links to by the customers and the broader learn and use, reducing need for additional information at the direct marketplace to ensure a compelling user training. point of decision, a compelling new upgrade destination for previous solution capability for mid-market firms release groups. Expanded ION Integrations to Power looking to grow. SunSystems and Cross-Application Workflows and Event Management Specialize by Industry Drill Back from Queries and Infor Proactive and preemptive control Ming.le Social Feed Engineer industry suites with pre- and foresight across application packaged integration, role-based From queries, drill directly back to process flows. business process flows, and analytic source transaction and take immediate content for focus verticals, particularly action—insight, action, and results. Hospitality and Hotels, Not for Profit and Aid agencies, Financial Services and Insurance, and Oil & Gas (upstream). LANGUAGES Expand Globalization Deliver tools that help organizations Arabic • Polish • maintain compliance with changing local requirements. New translation Czech • Portuguese (Brazil) • localization in Arabic and Hindi (including Right-to-Left, Hijri calendar), English • Russian • Hindic numerals. French • Simplified Chinese • Enable Adoption of High-value Extension Applications German • Spanish • Provide high value expansion Greek • Traditional Chinese • opportunities for customers with ION- based packaged integrations to EAM, BI, Hindi • Turkish • Business Vault, Inforce and Salesforce, and Infor Risk and Compliance, and Italian • Vietnamese • more. Japanese • Make Upgrades Seamless Enable upgrade opportunities on the latest version of SunSystems and Infor CloudSuite offerings. Industries Americas EMEA APAC
Chemicals & Life Sciences • • • Distribution • • • Fashion • • • Financial Industries • • • Healthcare • • • High Tech & Electronics • • • Note: This information represents the current state of product readiness Hospitality • • • vs. the desired or planned future capabilities in the roadmap. Public Sector • • •
Core Application Portfolio Infor Discovery Guide | 134 10x Core Features
Infor Ming.le enablement for Ledger Revaluation Profiles Business Unit business collaboration Administration improvements Enhanced Branch Accounting Full implementation of Infor Business capabilities for flexible multi- SunSystems Connect XML payloads Context (IBC)—new for SunSystems currency environments (SSML) via ION Control Desks Multi-currency functionality extended Right-to-Left for Arabic Hijri calendar Contextual, cross application BI on fourth currency and Daily Rates Utilize ION to manage master data Unstructured process enablement to Voucher numbering for Chinese and across enterprise engage with non-financial colleagues Japanese requirements Financial Calendars for extended Drill Back from embedded BI to Infor Support Assistant (ISA) for BI integration SunSystems more proactive management of system support Web Enablement or Transfer desk, Auto balance by analysis code; e.g., User Manager (Security Console) project, cost code, etc. Secure, contextual URL linking from web client to documents Extended Analysis capabilities Graphically track key data via Social and applications allow you to view your business by Objects for realtime event updates additional criteria that you define Latest technology platform adoption giving you project based, grant based, Drill Back to Journal detail lines property based views as required for ION Approval Web user interface customization
Enhanced Project Security resilience and Accounting capabilities scalability improvements
Flexible, centralized control of key Unicode Business Unit database master data enablement for reduced global deployment TCO
10x common component adoption
Sunsystems Integrations tECHNOLOGY STACK micro-verticals d/EPM Infor Ming.le Hospitality (Hotels)
Infor Risk and Compliance Context (IBC and Drillback) Not-for-Profit (Aid)
IDM Content Financial Services (Insurance)
Expense Management ION (Workflow, Events, Integration) Oil & Gas (Upstream)
Lawson Contextual webparts Professional Services Organizations
Business Vault Infor Ming.le Streams
Business Intelligence (BI) Analytics Inforce (Salesforce) Financial Management Analytics Enterprise Asset Management Project Accounting Analytics
MOBILE NEW LOCALIZATIONS Mobile SunSystems Russian Infor Motion Query & Analysis Turkish Motion ActivityDeck Czech Inforce Greek Q&A BI Dashboards Vietnamese
Chinese
Core Application Portfolio Infor Discovery Guide | 135 Infor SunSystems: Why Upgrade? capabilities CloudSuite Old Versions SunSystems 10x Business
Core Financial Management and Order Fulfillment • • • Enterprise Data Management • • • Supply Chain Management • • • Human Resource Management • • •
Infor Ming.le enabled for a modern user experience • • •
ION enabled • • • ION Workflow and Event Management • • • Customer Relationship Management (Sales, CRM) • • • Customer, Vendor, Employee Portals • • • Analytic Packs • • • E-commerce •* •* • Project Management •* •* • Service Management • • •
* Partner Solution Available Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 136 The“ lightweight, easy to install and configure Infor ION produced a quick return on investment; ION ensures that our applications operate together seamlessly to execute business processes.”
John Vaughan Senior Vice President and CIO, Pride Industries
Core Application Portfolio Infor Discovery Guide | 137 Core Application Portfolio Business Applications
IN THIS SECTION
139 Customer and Marketing Management
143 Dynamic Enterprise Performance Management (d/EPM)
148 Infor Risk and Compliance
152 Enterprise Asset Management
157 Configure Price Quote (CPQ)
161 Product Lifecycle Management
173 Supply Chain Management
Core Application Portfolio Infor Discovery Guide | 138 Infor Customer and Marketing Management
Key Information Infor customer and Marketing Management provides organizations with a complete view of their customers at every stage in the marketing and sales cycle. Using customer relationship management (CRM) and marketing management solutions together helps align the sales and marketing departments, leading to better real-time information sharing, shared strategy, and more effective marketing and sales campaigns.
• Robust CRM tools help drive new business and deliver an • Sophisticated marketing resource management tools exceptional customer experience. for planning, executing, and monitoring multi-channel marketing campaigns.
Infor Customer Relationship Management
Roadmap: Infor Crm
dec 2014 Jan 2015 2015
Mobile 3.2 Advanced Analytics v3.0 Check-in and Notification apps Rebranding and SoHo User Experience Xbar for Outlook v1.2 Infor CRM v8.2 Update 05 ION Integration Phase 1 (one-way) Mobile 3.3
Sync for Exchange
ION integration Phase 2 (2-way)
Social media plug-ins
Infor CRM Cloud Professional
Core Application Portfolio Infor Discovery Guide | 139 10x Highlights
Complete CRM Out-of-the-box Advanced Analytics Marketplace for Connected Solutions Give users the tools to manage sales Provide standard, out-of-the-box Accelerate productivity with add-ons pipeline, drive opportunities to close, CRM reporting and list management and trusted partner solutions with have visibility across sales, and capabilities, interactive analysis tools, Infor Marketplace. manage leads, opportunities, and and specialized business intelligence. activities from anywhere. Configure, Personalize, and Customize Mobility Offer flexible and robust ION Enabled Streamline the mobile experience configuration capabilities, such as Integrate front-office CRM and back- by extending rich functionality to sophisticated security, advanced office ERP solutions as well as other smartphones and tablets, with native process automation, and flexible Infor applications. device features such as mapping, deployment options to allow users dialing, and email. to create dynamic, personalized user Modern Look and Feel experiences. Deliver a user experience that help users work faster and smarter.
LANGUAGES Industries Americas EMEA APAC
English • Aerospace & Defense • • • French • Automotive • • • German • Construction • • • Italian • Distribution • • • Russian • Financial Institutions • • • Healthcare • • • Hospitality • • • Manufacturing • • • Professional Services • • • Public Sector • • • Retail • • • Transportation • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 140 10x Core Features redesigned user interface next generation features mobile innovations
SoHo User Experience Deployment flexibility (cloud, on- Groups lists with detail layouts premise, mobile-only) Purpose-built applications Quick action menus Multiple attendees per activity Contextual menus Flattened detail view
enterprise integrations Embedded KPIs Social CRM Salesfusion integration Social Profile ION-enabled integration to Social Buzz Distribution SX.e, Distribution A+, CloudSuite Industrial (SyteLine), LN, Social Timeline M3, LX, ISM, XA, and more
Sync for Gmail
Xbar for Microsoft® Outlook®
Infor Marketing Management Roadmap
2012 March 2013 late 2013 2014 2015
10.0.1/10.0.2 10x 10x 10x 10x
Social CRM Infor SoHo User Big data Next-generation Next-generation Experience marketing Interaction Advisor Advanced marketing Expansion for features Redesigned reports Infor Ming.le Redesigned Engagement platform and charts campaign definition for Patients Cloud deployment user interface Engagement platform Additional customer Social Data Advisor for Civics requested features Integrations Engagement platform for Guests
Tailored experiences Strategic Expanded project management features Objectives 10x Highlights
Reinvent the User Experience and Ming.le Adoption New Functionality for Charts Business Processes Epiphany Marketing-specific Charts are very interactive for ease Hone base configurations to enable context applications allow access of use. faster deployments and time to value. across applications. New Functionality for Reports Specialize by Industry Modern Look and Feel The most frequently used reports have Offer customers compelling Delivers a completely reinvented been fully redesigned and updated for opportunities to upgrade to an user experience. greater usability. evolved solution that features flexible deployment options in the cloud and Redesigned Homepage mobile applications. Provides a quick view of important areas across the application. Improve Business Decision Making Provide users with actionable insight that help them make more informed decisions and strategically prioritize their business objectives. Core Application Portfolio Infor Discovery Guide | 141 LANGUAGES
Chinese • French • Japanese • Dutch • German • Portuguese (Brazil) • English • Italian • •
Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Note: This information represents the Industrial Manufacturing • • • current state of product readiness Public Sector • • • vs. the desired or planned future capabilities in the roadmap.
10x Core Features redesigned user interface next generation feAtures
SoHo User Experience Big data integration
Epiphany context applications integrations Redesigned product pages Infor e-Commerce social CRM innovations Social Data Advisor Expanded Infor Ming.le adoption
Core Application Portfolio Infor Discovery Guide | 142 Infor Dynamic Enterprise Performance Management
Key Information Infor Dynamic Enterprise Performance Management (d/EPM) is an integrated suite of performance management and business intelligence applications for analytics, financial performance, and compliance on a common, real-time, in-memory architecture.
Strategic BENEFITS Strategic
Objectives capabilities Use a Single Source of the Truth Typical analytics and business Allows companies to see all their data, Financial Performance Management performance management from Infor or non-Infor systems, in A single application meets all the users’ architectures are fragmented and one place, no matter where it resides budgeting, planning, and forecasting siloed. Infor d/EPM brings it together and use it for management reporting, needs; operationalize their strategic on one platform, making it easy to analysis, predictions, budgeting, plans; and seamlessly consolidate connect business performance with planning and consolidation. multiple sets of books. Includes: business planning, understand risks, and drive business improvement. Enable Real-time Decision-making • Budgeting & Planning Users can access Infor d/EPM from Seeing budgets, actuals, and • Strategy Management mobile devices, Microsoft Office, forecasts in the same window as ERP Infor Ming.le, or in-context of their transactions, allows users to understand • Financial Consolidation enterprise applications. Rich business the reasons for deviations or impact of information flows from Infor and other budget changes before taking action. business applications into Infor d/EPM via pre-defined integrations with ION Allow Forecasting on the Fly and the Infor ION Business Vault, or point to point. Infor d/EPM also offers Easily adjust plans to accommodate a choice of cloud, on-premise, or changing business conditions. hosted deployment. Deliver Mobile Connectivity and a Beautiful, Common User Interface User experiences are more enjoyable and provide access to systems and information anytime, from anywhere, on a desktop, laptop, tablet, or smartphone.
Core Application Portfolio Infor Discovery Guide | 143 ANALYTICS risk and compliance monitoring Deliver insights into the performance of key business areas, such as talent, supply chain, production Proactively monitors systems for transaction process operations, and sales. Analytics are powered by the anomalies and segregation of duty (SoD) control violations. Infor BI platform, which seamlessly provides analytical Dashboards enable intuitive risk impact analysis of all and detailed reporting, governed data discovery and application process exceptions and SoD violations. self-service for analysis and dashboards; predictive analytics and business modeling for what-if analysis; • Process Insights: Application process monitoring for Procure and detailed planning financial and operational data in to Pay, General Ledger, Order to Cash, Inventory, Payroll, and a browser or on mobile devices. other micro-vertical Insights Includes: • Security Authorization Insights: Segregation of Duties (SoD) monitoring, user access monitoring and provisioning, user • High-value KPIs access certification management
• Industry Data Models • Master data and Configuration monitoring • Role-based Dashboards and embedded analytics components
• Operational Reporting
• Business Analytics
• Industry-specific Analytics
Roadmap: Financial Performance Management
2014 2015
Budgeting & Planning Workbook Wizard Comprehensive Workflow
Workforce Budgeting OLAP Workforce Budgeting Audit Reports
Strategy Management Capital Budgeting Financial Consolidation
Financial Consolidations Allocations • IFRS Notes Package
Sub Plan Configuration • Automate mapping for imports— match multiple charts of accounts Cash Flow during import
Healthcare Cost Accounting • Oracle support
Public Sector Budgeting Modeling Services
• Decision Package Multi-tenant cloud • Decision Dashboard
Core Application Portfolio Infor Discovery Guide | 144 Roadmap: Analytics using Infor Business Intelligence
2014 2015
Lawson Analytics • Purchasing CloudSuite Analytics High-value KPIs and Analytics Content • Supply Chain • Production New industry content for many industries such as • Financials Xi • Financial • Equipment • Aerospace & Defense • M3 Analytics • Project Mgmt. HCM Analytics (New product) • Food & Beverage • HCM Analytics • Healthcare Business Analytics • Fashion • Business Analytics M3 Analytics (New domain) • Equipment • Sales • Procurement • Healthcare • Finance • And many more
Roadmap: Compliance
2014 2015
Inventory Insight Improved business analytics Financials Xi Insights Infor Risk and Compliance Analytics FISMA New GRC capabilities XM Expense Insights On-demand Extraction ADA Section 508 ITAR Insights New GRC capabilities for Momentum Insights SAP and Oracle Privileged Identity Insights
ERP Financial Industry Business Compliance Integration Performance Analytics Analytics Management
Infor Distribution A+, SX.e • Infor Lawson • • • Infor LN • • • • Infor LX, System21 • Infor M3 • • • Infor SunSystems • • Infor CloudSuite Industrial (SyteLine) • Infor XA • Oracle • PeopleSoft • SAP •
Core Application Portfolio Infor Discovery Guide | 145 LANGUAGE Financial Industry Business Compliance Performance Analytics Analytics SUPPORT Management
English • • • • Czech • • Dutch • • French • • • French Canadian • German • • Italian • • Japanese • • Portuguese (Brazil) • • • Russian • • Simplified Chinese • • Spanish • • •
industries Financial Analytics Compliance Performance Management
Aerospace & Defense • • • Distribution • • Equipment • • Fashion • • Financial Services • • Food & Beverage • • General Services • • • Healthcare • • •
Hospitality • • Note: This information represents the current state Industrial Manufacturing • • of product readiness vs. the Public Sector • desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 146 Infor d/EPM: Why Upgrade? capabilities CPM 10.4.2 d/EPM 10x CloudSuite Budgeting & Planning • • • Flexible Planning Cycles • • • Extendable through Sub-plans • • • Enhanced Workforce Budgeting* • • • Strategy Management • • • Financial Consolidation • • • Capital Planning* • • • Allocations/Cost Accounting* • • • Mobile Dashboards • • • 10x Technology Adoption: • • • • Social collaboration (Infor Ming.le) • • • • ION and Motion Business Vault • • • • Single Technology Platform • • • • In-memory Database • • • • Integrated Reporting & Analysis • • • • Industry-specific functionality (Public Sector, Healthcare, others)* • • •
*2015 Roadmap Items Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 147 Infor Risk and Compliance
Key Information Infor Risk and Compliance provides holistic views of data and user access across multiple business environments, to help organizations minimize their risk of noncompliance and security breaches.
• Execute repeatable and reliable processes to meet the • Drives measurable business value by automating the way control aspects of Governance, Risk and Compliance (GRC) organizations identify and manage access rights across requirements. business applications.
• Out-of-the-box content monitors and correlates all four • Proactively monitor systems for transaction process control types for multiple applications and all major anomalies and segregation of duty (SoD) control violations. business processes. Dashboards enable intuitive risk impact analysis of all application process exceptions and SoD violations.
Roadmap
2014 2015 2016
10x Xi Xi
Inventory Insight Infor Lawson Xi Insights Cloud enhancements
OFAC Insight Infor XM Expense Insights Rules content
FISMA ITAR Insights Studio enhancements and Infor Insights enhancements ADA Section 508 Momentum Insights New SAP and Oracle adapters Improved business analytics Privileged Identity Insights SAP and Oracle Insight enhancements New Infor ION, SAP, Oracle Adapters Infor Risk and Compliance Analytics Privileged Identity Insights Insight enhancements On-demand Extraction Federal Financial Management Insights New capabilities for SAP and Oracle
Core Application Portfolio Infor Discovery Guide | 148 Strategic 10x Highlights
Objectives Add Additional Governance, New Insight Modules Regulation, and Compliance Further Functional Leadership in Provides greater flexibility around Capabilities and Analytics Continuous Monitoring navigation and data discovery. Provide a competitive product and grow Gives the users broader insight and in global markets. analytics across the organization. Mobile and Browser Interfaces Empowers the users with ability to Vertical Market Enhancements Specialize by Industry proactively monitor risks with mobile Deliver configuration packs equipped Addresses industry-specific regulatory continuous monitoring. with industry-specific regulatory and and compliance requirements. compliance requirements. Promotes ease of adoption and accelerated implementations. Make Modernization Seamless Improve technology critical to integration, process automation, analysis, and user experience by adopting Infor technology LANGUAGES platforms, including ION, Infor Ming.le, and Analytics. English •
Industries Americas EMEA APAC
Automotive & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Industrial Manufacturing • • • Public Sector • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 149 10x core features
Application security and • Order to Cash Insight Development tools access monitoring • Payroll Insight • Continuous Monitoring Studio • Authorizations Insight • Inventory Insight • IDM Integration Kit • User Activity Insight • GRC Integration Kit • Access Manager Integration adapters and tools • SAP Adapters Retail • Certification Manager • Oracle Adapters Manufacturing System configuration and master data monitoring • PeopleSoft Adapters • Configurations Insight • Lawson Adapters
Transaction monitoring platform • Legacy data extractor • Procure to Pay Insight • Portable data extractor • General Ledger Insight
10x common component adoption
Integrations tECHNOLOGY Analytics
Infor Lawson ION Violation analytics
Infor LN Infor Ming.le Exceptions analytics
Infor SunSystems ION Business Vault Micro-verticals Infor M3 Infor Reporting Healthcare SAP Process Automation Public Sector Oracle Business Intelligence Retail PeopleSoft Hospitality
Manufacturing
Core Application Portfolio Infor Discovery Guide | 150 Infor Risk and Compliance: Why Upgrade? capabilities 4x and 6x 10x FISMA and ADA 508 • • Language support—adding five languages • • Resume stopped or failed extractions • • Support for Virtual Machine (VM) installations • • MS SQL Standard Edition support • • Fuzzy rules use SQL Enterprise, MDS for evaluations • • Fuzzy Match Min/Max thresholds • • Infor Ming.le Foundation • • Infor SoHo styling • • Access Manager for Oracle RBAC write-back • • New Insights for Infor Lawson and Infor ERP • • New Reports for Infor Lawson and ION Authorizations Insight • • Stop and restart long running tasks • • Performance improvements—multi-threading • • Expanded web browser support • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 151 Infor EAM
Key Information Infor EAM is the most configurable enterprise-grade asset management solution for improving capital asset management in ways that help increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and better support sustainability initiatives.
• Delivered as target industry editions or as a scalable, • Supports the tools that people use every day— generic asset management system. smartphones, tablets, laptops, and multiple browsers.
• Scales with a company, as it grows, and works with other best-of-breed applications and tools.
Roadmap dec 2012 dec 2013 2014 2015
Contracts PAS-55 Federal Information Security Enterprise database Act and 508 compliance (EDB) support EPM module Mass Transit Edition I Mass Transit Edition II Internet of things Healthcare Edition Lock-out and Tag-out GIS Evolution Building Information Model Hospitality Edition EAM web part Advanced Reliability Inventory optimization Airport Edition Infor BI Centered Maintenance Case Management Asset tracking HTML5x browser EAM Analytics
Infor SocialSpace Zero downtime upgrade Linear Asset update
Workspace Embedded search
Management of change
Core Application Portfolio Infor Discovery Guide | 152 Strategic 10x Highlights
Objectives Workspace Adoption Industry-specific Configuration Packages Lower Total Cost of Ownership Delivers in-context business intelligence Packaged solutions provide out-of- Industry-specific content packs minimize and support for single sign-on. the-box functionality for specific customization and time to deployment, industry needs and challenges, increasing competitiveness and Modern Look and Feel allowing customers to deploy a lowering total cost of ownership in a New user experience in more robust solution quickly and rapidly changing and highly regulated HTML5 provides an entirely modernized efficiently and capitalize on industry- environment. user experience. specific upgrades over time. Specialize by Industry ION Support Mobility Deliver industry-based configurations Integration connectors and ION toolsets Supports common mobile for target verticals, including Infor EAM make it possible to easily extend core device platforms. Healthcare Edition, Infor EAM Enterprise ERP deployments with EAM and achieve Edition, Infor EAM Hospitality Edition, one single point of view of underlying Energy Performance Management Infor EAM Airport Edition (partner business data in role-based business delivered), Infor EAM Radio Asset process flows. Manage the entire cost of operations Edition (partner delivered), Infor EAM with ease and monitor in real-time. Oil & Gas Edition, and Infor EAM Transit Edition.
Enable Adoption of High-value LANGUAGES Extension Applications Provide ION-based packaged Dutch Others by local partners integration to Infor hub solutions, • • including LN, Infor CloudSuite English • Portuguese (Brazil) • Industrial (SyteLine), M3, and Lawson, as well as packaged integrations to French • Russian • Oracle and SAP. German • Simplified Chinese • Make Modernization Seamless Offer customers compelling Italian • Spanish • opportunities to upgrade to an evolved Japanese Swedish solution that features pre-defined • • industry content packs, mobility, a new Norwegian user experience featuring HTML5, • zero downtown upgrades, Asset Performance Management, Energy Management, Calibration Reliability Management, and GIS.
Core Application Portfolio Infor Discovery Guide | 153 Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Distribution • • • Equipment • • • Fashion • • • Financial Industries • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Hospitality • • • Note: This information represents the Industrial Manufacturing • • • current state of product readiness Public Sector • • • vs. the desired or planned future capabilities in the roadmap.
10x core features eNERGY PERFORMANCE Tag-out ion MANAGEMENT Part failure Work-shift master BOD Emission factors Innovation Invoice BOD Organization hierarchy Zero downtime upgrade Customer BOD Energy reduction targets EAM as a web part Employee work-time BOD Energy reduction projects Enforce management of Project dashboard change (MOC) hospitality edition
Company emissions dashboard Reduce downtime Custom events extensibility
Reliability calculations Promote operational excellence Vehicles
Laplace time-series Manage asset life cycle Rooms
Crow-AMSAA Facilities Publicly Available Specification (ISO 55000) Permits CONTRACT MODULE Policy Hazards records Customer Strategy Safety records Rental Objectives Isolation points Invoice and invoice process Work order permits HTML5 oIL AND GAS Custom events extensibility Asset inventory take Cross-browser support Lock-out Dynamic start center Core Application Portfolio Infor Discovery Guide | 154 10x common component adoption integrations New localizations micro-verticals
Infor Lawson Sweden Pharmaceuticals
LN Norway Discrete Manufacturing
Infor CloudSuite Russia Airports Industrial (SyteLine) Hospitality Infor Adage mobile Healthcare Infor ION Apple, Android, and Windows support Radio Infor XA ANALYTICS Mass Transit Infor LX Infor BI toolset support Oil & Gas Infor Ming.le
Infor SunSystems
SAP
Oracle
Core Application Portfolio Infor Discovery Guide | 155 Infor EAM: Why Upgrade? capabilities Old Versions EAM v11.x Asset, Work and Preventative Maintenance Management • • Inventory and Procurement Management • • Manages linear, point, component, and asset hierarchy • • Complete globalization capability in single instance • • ION enabled • • Infor Ming.le enabled for a modern user experience • • Multi-browser support • • Vertical configurations • • Industry CloudSuite integration • • Mobile support on iOS, Android, Windows • • Advanced Asset Performance Management • • Modern shift scheduling and inspection management • • Infor Education support • • Energy Performance Management • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 156 Infor Configure Price Quote (CPQ)
Key Information Infor CPQ is a complete configuration-price-quote application that provides discrete manufacturers and distributors with an intuitive, fast, accurate, and complete process to increase sales, decrease costs, and differentiate their brands in the marketplace.
• Stand out from the competition at the dealer, in the • Lower cost of ownership through pre-loaded showroom, or in any selling channel by transforming the common integrations, business rule templates, customer buying experience with web-based, real-time a best-practices approach to implementation, visualizations of products and dynamically created and multi-language, multi-currency capabilities. sales portals, warranties, and other sales deliverables. • Have one version of the truth with centralized product • Collaboratively create quotes between dealers, rules and assets across all applications and benefit distributors, and manufacturers with calculated costs, from CPQ’s enterprise-wide integration with a single variable discounts, and prices. Sales representatives configurator for sales, engineering, and manufacturing. become instant product experts with mobile access to • detailed product information and specifications, and an Improve the manufacturing and distribution processes inherent guided selling approach for error-free quotes. with accurate orders and automatically produce a seamless flow of information from quote to order with a configurator that easily integrates with ERP, CRM, and e-commerce systems.
Roadmap
2013 2014 2015
V8 V8.1 9.0
Web-based channel sales Globalization—9 languages Omni-channel Sales management
Expansion of dealer pricing options New Admin platform Personalized user experience
Oracle EBS integration ION-enabled ERP integrations Flexible web application development platform E-commerce SoHo User Experience Cloud deployment
Core Application Portfolio Infor Discovery Guide | 157 Strategic 10x Highlights
Objectives New ION Integrations to Mobile Interface Extension Apps Lower Total Cost of Ownership Provides easy centralized rollout Centralized product rules reduce Provides a more compelling extended of price changes, new product development and maintenance issues to suite with a less risky, lower cost way introductions, and end of life improve total cost of ownership. Ensures to take advantage of existing ERP, closeouts, with flexible distribution that the requested configuration can be CRM, and e-commerce infrastructure. options by selling channel. built, which reduces the time to market for marketed, sold, manufactured, New, Modern User Experience Expanded Languages and Localizations assembled, distributed, kitted Reinvented user experience configurable products. provides a completely modern Support customer growth imperatives solution, while delivering more around the world. Support Global Expansion robust functionality through visual Product user interface localized 2D and 3D product configuration in ten languages. and simplified rules creation.
Enable Adoption of High-value Extension Applications Allow customers with packaged LANGUAGES integrations to Infor hub solutions, including Infor LN, Infor CloudSuite Dutch • Japanese • Industrial (SyteLine), M3, and XA, to take advantage of CPQ capabilities. English • Portuguese (Brazil) • Simplify the Upgrade Process French • Simplified Chinese • Allow customers to upgrade easily and German Spanish efficiently through certified integrations • • to Infor ERP environments. Italian • Traditional Chinese •
Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Distribution • • • Equipment • • • Fashion • • • High Tech & Electronics • • • Industrial Manufacturing • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 158 10x Core Features
Sales Manufacturing Distribution
• Error-free quotes • Centralized rules development • Efficient Catalog searching
• 2D and 3D product visualization • Dynamic Bill of Material (BOM) • Multi-channel quoting and ordering and Routing • Rendered photo-realistic • Kitting and light assembly for visualizations • Integration to Infor and non-Infor solution selling ERP systems • Generate dynamic proposals, • Flexible promotion warranties as Microsoft Word • SoHo User Experience management capabilities documents Engineering • Calculate costs, discounts, prices • Reduce time to market for prototypes • Web-enabled sales interface • CAD models and 2D drawings
• Manufacturing outputs, such as 3D Print
10x common component adoption
Integrations New Localizations Micro-verticals
Infor LN Brazil Specialty Vehicles
Infor CloudSuite Industrial (SyteLine) Italy Heavy Equipment
Infor M3 Germany Windows & Doors
Infor XA Chinese—Traditional Furniture & Fixtures
E-commerce Chinese—Simplified Instruments & Controls
Oracle EBS French Medical Devices
Microsoft Dynamics AX Spanish Metal Fabrication
Portuguese Distribution
Japanese Fashion Embellishments
Dutch Discrete Manufacturing
Core Application Portfolio Infor Discovery Guide | 159 Infor CPQ: Why Upgrade? capabilities CloudSuite Old Versions CPQ 8.1 Business Product Configurator • • • • Configurable UI • • • • Multi-language (10) • • • • Usability and integration improvements • • • Sales Portal • • • • Order level configuration • • • • Kitting and split lines • • • • Advanced visual catalog search • • • • Multi-language (10) • • • • Direct email of quote/proposal • • • • Streamlined administration • • • 2D Design Automation • • • • Modeling and international improvements • • • Document Automation • • • • Modeling and international improvements • • • 3D Design Automation/CAD Management • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 160 Infor PLM Accelerate
Key Information Infor PLM Accelerate is a full-featured, highly scalable, flexible and secure product lifecycle management (PLM) solution that is built on industry best practices and seamlessly integrated with Infor ERP solutions for discrete manufacturing. Drives product innovation and unites the entire product lifecycle to create a single view of the truth.
• Single, modern web framework with an open architecture • Seamless integration with your ERP system and all major and out-of-the-box solution that provides end-to-end CAD solutions eliminates obstacles that can interfere product lifecycle management throughout the enterprise with the efficient use of design information in other and extended supply chain. business processes.
• Highly configurable modeling engine to take out-of-the-box best-practice solution templates and adapt them to your specific business needs.
Roadmap
2015
Integration connectors with LN (ION) and Infor CloudSuite WIN8 Mobile App Industrial (SyteLine) SoHo User Experience Visual collaboration enhancements Infor Cloud certification Component engineering ION enablement Infor Ming.le BI content Variants and options enhancements PLM web parts
Core Application Portfolio Infor Discovery Guide | 161 Strategic 10x Highlights
Objectives Workspace Adoption and Modern Micro-verticalization User Experience Lower Total Cost of Ownership Contains out-of-the-box functionality Adds support for in-context business for Automotive, High Tech & Bolster functional leadership and intelligence, single sign-on and Electronics, Aerospace & Defense, lower total cost of ownership with pervasive analytics. Modernizes the Industrial Manufacturing industries. expanded globalization; out-of-the-box, user experience. industry-specific content that minimizes customization and time to deployment; ION Framework Support and flexible deployment options (on- premise, SaaS, or cloud hosted). Delivers deep integration with core Infor ERP hubs Specialize by Industry Deliver industry-based configurations for target verticals in discrete manufacturing, particularly Automotive, LANGUAGES High Tech & Electronics, Aerospace & Defense, and Industrial Manufacturing, English • to enable more robust functionality out- of-the box. Japanese •
Integrate with High-value Spanish • Extension Applications Provide ION-based packaged integrations to Infor manufacturing hub solutions, particularly LN. Industries Americas EMEA APAC Make Modernization Seamless Automotive Offer customers compelling • • • opportunities to upgrade to an Aerospace & Defense evolved solution that features ION, Infor • • • Ming.le, mobility, and analytics. High Tech & Electronics • • • Industrial Manufacturing • • •
Note: This information represents the planned state of product readiness for 2015 as featured in the current roadmap.
Core Application Portfolio Infor Discovery Guide | 162 10x core features
Product development Project collaboration Alternates and substitutes
Systems engineering Qualified suppliers management Project Portfolio Dashboard
New Product Engineering Manufacturing process Program management
Quality management Quality Compliance Project collaboration
Requirements management Workflow and Lifecycle Stage Gate
Configuration management Modeling MCAD: Catia, SolidWorks, NX, Solid Edge, Creo, Parametric, Pro/ Bill of Materials management MCAD/ECAD connectors ENGINEER, Inventor, AutoCAD
Multi-CAD Mechatronics 3D/2D visualization ECAD: Allegro, OrCAD, DxDesigner, DxDatabook, PADS, Designer, Document management Revision and version control CADStar, AutoCAD electrical
Product costing Enterprise change management ERP integration: Infor CloudSuite Industrial (SyteLine), Baan/LN Project portfolio management Classification Web UI
10x common component adoption
Integrations Industry specialization
Baan/LN Automotive
Infor CloudSuite Industrial (SyteLine) Aerospace & Defense
High Tech & Electronics Industrial Manufacturing
Core Application Portfolio Infor Discovery Guide | 163 Infor PLM Discrete
Key Information Infor PLM Discrete is a product lifecycle management solution that integrates with Infor ERP solutions to accelerate product development and management processes for discrete manufacturers with complex organizations, processes, and supply chains.
• Seamless integration with all major CAD solutions • Fully integrates with Infor ERP solutions for fast and easy eliminates obstacles that can interfere with the efficient transfer of product specifications between CAD, PLM, and use of design information in other business processes. ERP solution.
• Provides a product data management repository with full check-in and check-out and visibility throughout an ERP system.
Roadmap
2014 2015
10x 10x
Enhanced Web UI Single view for Documents and Drawings
Additional functionality for compliance CAD integration: Draftsight, CADWorx, Cabinet Vision
Integrations with Outlook and PowerPoint Pre-packaged ERP configuration
Additional features within CAD integrations ERP integration: XA
Single sign-on ERP integration enhancements Infor Ming.le enablement
Enhanced usability capabilities
New ERP integrations: M3, COM
Core Application Portfolio Infor Discovery Guide | 164 Strategic 10x Highlights
Objectives Workspace Adoption and Modern Industry-specific User Experience Configuration Packages Lower Total Cost of Ownership Collaborative product development Delivers packaged solutions that Power the product development support via Social Space and Infor provide out-of-the-box functionality collaboration process with upgrades Ming.le delivers a modern user for specific industry needs and featuring Infor 10x technologies, experience and allows for exciting challenges, allowing customers to including modern user experience, new business process flows within deploy a more robust solution quickly Infor Ming.le, Mobility, ION, Analytics, PLM Discrete and cross-application and efficiently, and capitalize on and Search. with core ERP. industry-specific upgrades over time.
Specialize by Industry ION Framework Support Deliver industry-based configurations Delivers deep integration with for target verticals in discrete core Infor ERP hubs, particularly LN, manufacturing to enable more robust Infor CloudSuite Industrial (SyteLine), functionality out-of-the-box. COM, VISUAL.
Enable High-value Extensions via Packaged Integrations LANGUAGES Provide ION-based packaged integration to Infor manufacturing hub solutions. English • Others by local partners •
Make Modernization Seamless French • Portuguese • Offer customers compelling German • Spanish • opportunities to upgrade to an evolved solution that features new web user Japanese • Simplified Chinese • experience and personalization tools.
Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Equipment • • • High Tech & Manufacturing • • • Industrial Manufacturing • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 165 10x Core Features
Product Management Collaborate with suppliers/partners ERP Integration
Item Master CAD integration • Baan/LN
BOM Master • AutoCAD, SolidWorks, • Infor CloudSuite Industrial (SyteLine) Inventor, Pro/E Master Data for vendors • VISUAL • Catia, Solid Edge, Unigraphics Change Management • M3 • Integrated CAD file viewer/markup Workflow/Routing for approval • XA (planned 2015) Web UI Revision control • COM Intelligent colors Life Cycle Analysis Licensing Drag-and-drop Retrieve data from ERP • Design: heavy users Work Area and personalization Compare cost and other attributes • Contributor: view, casual users Document Management Partner Net Secure Document Vault
Check in/Check out
Version control
Authority
10x common component adoption
Integrations NEW LOCALIZATIONS Industry specialization
Baan/LN English Aerospace & Defense
Infor CloudSuite Industrial (SyteLine) French Automotive
VISUAL German High Tech & Electronics
M3 Japanese Industrial Manufacturing
Publish BODs Portuguese
COM Simplified Chinese
XA (planned) Spanish
Core Application Portfolio Infor Discovery Guide | 166 Infor Optiva
Key Information Infor Optiva is a best-of-breed product lifecycle management (PLM) solution created specifically for process manufacturers. It helps companies accelerate their product development, minimize their cost of production, and ensure 100% regulatory compliance.
• Flexible and easy-to-use web-based formulation is intuitive • Robust tools help ensure regulatory compliance with and built for the needs of process manufacturers. FDA guidelines.
• Deep analytical capabilities for material cost, inventory, and manufacturing capacity help process companies select the best formula for a given product.
Roadmap
2014 2015
10x Cloud enabled Labeling rules compliance
Improved ease of use and performance Second generation user interface Enhanced collaboration with suppliers and customers Project resource management Shared document management platform Audit Trail—FDA/Pharma industry Web client migration Enhanced formula Deeper ION integration Integration BODs for Q1/LIMS/QMS management capabilities Expanded in-context web parts IDM web parts Resource management Implementation Accelerator for Optiva Implementation Accelerator for Optiva GS1 Health & Personal Care Food & Beverage Regulatory—audit trail
Core Application Portfolio Infor Discovery Guide | 167 Strategic 10x Highlights
Objectives Workspace Adoption and Modern Industry-specific User Experience Configuration Packages Reinvent User Experience and Business Processes Collaborative product development Solutions built for industry needs support via Social Space and Infor in Food & Beverage, Specialty Power the product development Ming.le delivers a modern user Chemicals, Home & Personal collaboration process with upgrades experience and allows for exciting new Care, Nutraceuticals, and OTC featuring Infor 10x technologies, business process flows within Optiva Pharmaceuticals. Delivers packaged including modern user experience, and cross-application with core ERP solutions out-of-the-box so customers Infor Ming.le, Mobility, ION, Analytics, systems. can deploy quickly and efficiently and Search. and capitalize on industry-specific ION Framework Support upgrades over time. Specialize by Industry Delivers deep integration with core Deliver industry-based configurations Infor ERP hubs, particularly M3 and for target verticals, particularly Food Adage, as well as SAP. & Beverage, Specialty Chemicals, Consumer, Home & Personal Care, OTC Pharmaceuticals, and Nutraceuticals, to enable more robust functionality out-of- the-box. LANGUAGES
Enable a High-Value Extensions via English • Portuguese • Packaged Integrations Provide ION-based packaged French • Simplified Chinese • integrations to M3, LX, and process German Spanish manufacturing ERP hubs as part of • • broader industry suite solutions that Japanese feature supply chain management, • enterprise asset management, and other relevant applications.
Make Modernization Seamless Industries Americas EMEA APAC Offer customers compelling opportunities to upgrade to an evolved Food & Beverage solution that features a new web user • • • experience and personalization tools. Home & Personal Care • • • Nutraceuticals & OTC Pharmaceuticals • • • Specialty Chemicals • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 168 10x core features
Product management New product development Guidelines and restrictions Introduction Item master Define rules and guidelines for New product management specific markets Formula/recipe management Integrated Stage Gate support Alerts on violations of criteria Specification management
Advanced project Process testing and analysis Packaging management management Collect data from variety of sources Workflow/routing for approval Resource, task listing Analyze test results Gantt chart displays Label development Resource management Content and ingredient statements
Includes allergens, claims, warnings Partner connect
Used by regulatory affairs, Collaborate with suppliers toxicology, marketing and partners
10x common component adoption
Integrations New Localizations Industry specialization
M3 English Food & Beverage
Adage Simplified Chinese Specialty Chemicals
SAP French Home & Personal Care
Publish and consume BODs German OTC Pharmaceuticals & Nutraceuticals
Japanese
Portuguese
Spanish
Core Application Portfolio Infor Discovery Guide | 169 Infor Integrated Business Planning/ Infor Sales & Operations Planning
Key Information Infor Integrated Business Planning/Sales & Operations Planning is a complete suite of supply chain planning applications, including S&OP, demand, supply and scheduling, that optimizes the complete supply chain. With Infor Integrated Business Planning and Sales & Operations Planning, manufacturers and distributors can truly plan for profit and improve customer service levels while cutting costs.
• Incorporates process modeling, scenario planning, and • Delivers constraint-based scheduling that addresses the embedded analytics with social capabilities, for outstanding unique challenges of managing the capacity of vessels, sales and operations planning process control and fast tanks, and lines—and the flow of product between them, response to changes in demand and supply. which is essential for food & beverage, chemical, and pharmaceutical production environments. • Provides the only solution that holistically optimizes across production, distribution, and transport for both capacity and costs to drive out the lowest total cost of supply.
Roadmap
20 14 2015
10.4 11.0
S&OP best practices template SaaS/cloud certification
Exception management High performance worksheets
Infor Ming.le Planning exception management
Offline playbooks New worksheets and charts
Excel offline worksheets Enhanced usability
Scenario security SoHo User Experience update
New statistical forecasting engine Improved forecasting engine
Enhanced process automation Supply+
Enhanced worksheet user experience
Cloud deployment
Demand+ template Core Application Portfolio Infor Discovery Guide | 170 Strategic 10x Highlights
Objectives Workspace Adoption Micro-Verticalization Lower Total Cost of Ownership Adds support for in-context business Integrated business planning suite Bolster functional leadership and lower intelligence, single sign-on, and contains functionality for Food & total cost of ownership with expanded pervasive analytics. Modernizes the Beverage, Specialty Chemicals, globalization, S&OP standard templates, user experience. Pharmaceuticals, Consumer Packaged and industry-specific content packs that Goods, and Distribution, as well as minimize customization and time Flexible User Interface Discrete Manufacturing. to deployment. Lets end-users change the fields in list ION Integrations view without needing source code. Specialize by Industry Provides standard out-of-the-box Deliver industry-based configurations integrations for Infor ERP solutions. for target verticals, particularly Manufacturing and Distribution, to enable more robust functionality out-of-the-box. LANGUAGES
Enable High-value Extensions via Dutch Packaged Integrations (Opportunistically) • Provide ION-based packaged English integration to Infor hub solutions, • particularly M3, LX, Distribution SX.e, French • Adage, and System21. German • Make Modernization Seamless Japanese Offer customers compelling • opportunities to upgrade to an Portuguese (Brazil) • evolved solution that features ION, Infor Ming.le, Mobility, and Analytics. Simplified Chinese • Spanish •
Core Application Portfolio Infor Discovery Guide | 171 Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Chemicals & Life Sciences • • • Consumer Packaged Goods (CPG) • • • Distribution • • • Equipment • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Note: This information represents the Industrial Manufacturing • • • current state of product readiness Pharmaceuticals • • • vs. the desired or planned future capabilities in the roadmap.
10x Core Features
Tech stack adoption Dimension independent values Sales & Operations Planning
In-context BI metrics Additional calendar hierarchies Infor ION Process
Multiple reports using Infor Interfacing improvements Playbooks notes
S&OP best practices template Macro improvements Demand+
ION enablement—support all BODs Performance improvements Embedded forecast engine
Data management Usability and other improvements Supply+
Business metrics Infor Federation Services Infor Advanced Planning integration improvements Additional worksheet features User management
Scenario history undo Installer improvements
Scheduled macros via command line Technical updates
10x common component adoption integrations Infor XA Micro-verticals
Infor Lawson Infor LX Food & Beverage
Infor LN Infor Ming.le Specialty Chemicals
Infor CloudSuite Industrial (SyteLine) SAP Pharmaceuticals
Infor Adage Consumer Packaged Goods analytics Infor ION Discrete Manufacturing Dashboard Distribution
Core Application Portfolio Infor Discovery Guide | 172 Infor Supply Chain Execution
Key Information Infor Supply Chain Execution combines warehouse management, transportation execution, labor management, and third-party logistics (3PL) billing into a single, unified solution. It helps minimize cost and fulfillment times by optimizing warehouse inventory, space, equipment, and labor.
• Combines transportation execution and warehouse • Embedded analytics and alerting provide real-time execution into a single solution on a single database. performance metrics and decision making for realtime logistics businesses. • Sophisticated labor management capabilities optimize the distribution of work and measure the performance of the workforce.
Roadmap
20 14 2015
10x 10x
ION 11.0 Cloud deployment
UX 3.0 Capabilities for omni-channel/online e-commerce fulfillment
ION Integrations Slotting functionality
Infor Ming.le adoption Enhanced capabilities—manufacturing fulfillment
BI Dashboards Enhanced capabilities for Healthcare
In-context BI ION events
Infor Reporting Mobile Warehouse application
Retail customers new features Infor CloudSuite Industrial (SyteLine) and XA integration
Small Parcel Shipping integration
M3 integration
Enhanced voice capabilities
Introduction of graphical Android-based RF
Core Application Portfolio Infor Discovery Guide | 173 Strategic 10x Highlights
Objectives Modern User Experience ION Integrations Lower Total Cost of Ownership Delivers a consumer grade Provides standard out-of-the-box Bolster functional leadership and user experience with business ION integrations for Infor LN, LX, lower total cost of ownership, including intelligence, single sign-on support, and Adage, Distribution SX.e, Infor Lawson expanded globalization for the Asia- pervasive analytics. Enterprise Business Management, Pacific region and Latin America, System21, M3, XA, and Infor CloudSuite with an integrated solution that Mobility Industrial (SyteLine). includes Warehouse Management, Delivers Warehouse Director, an iPad Adoption of Infor Reporting Transportation execution, Labor app based on the Motion platform, management, and 3PL Billing. that changes the way Supply Chain More than 100 base reports based on Execution is used in the warehouse. Supply Chain Execution metadata allow Specialize by Industry customers to add and modify reports Provide out-of-the-box functionality Micro-verticalization more easily. for specific industry needs, allowing Adds new core features add industry- Manufacturing, Retail, Distribution, specific functionality for Food & Fashion, 3PL, and Healthcare customers Beverage, Manufacturing, third-party to deploy the solution faster. logistics providers, Distribution, Fashion, High Tech, and Healthcare. Enable High-value Extensions via Packaged Integrations Provide ION-based packaged integration to Infor hub solutions, LANGUAGES particularly LN, LX, Distribution SX.e, System21, M3, Adage, Dutch Polish Lawson, XA, and Infor CloudSuite • • Industrial (SyteLine). English • Portuguese (Brazil) • Make Modernization Seamless French • Russian • Offer customers compelling opportunities to evolve their German • Simplified Chinese • solution with ION, Mobility, Infor Italian Spanish Ming.le, and Analytics. • • Japanese • Thai • Others by local partners • Traditional Chinese •
Core Application Portfolio Infor Discovery Guide | 174 Industries Americas EMEA APAC
Aerospace & Defense • • • Automotive • • • Distribution • • • Equipment • • • Fashion • • • Food & Beverage • • • Healthcare • • • High Tech & Electronics • • • Note: This information represents the Industrial Manufacturing • • • current state of product readiness vs. the desired or planned future Third-Party Logistics • • • capabilities in the roadmap.
10x Core Features
Warehouse Management Slotting Workforce management features
Support for 2D barcode parsing Multiple tracking IDs for Payroll extract SPS integration Portal screen with permission control Travel speed configuration Cartonization enhancements Commingling rules based on style, Personal and fatigue allowances size, and color attributes Transportation execution Cycle counting and loading standards Voice enablement of picking, cycle counts, replenishments, and putaway Pallet-based rating for Labor plan estimates based on international markets average or historical actuals Balance dock door usage Inbound shipment rating Multiple warehouse support QC packing improvements on facility viewer Track and Trace Optimize cluster pick to cart New/enhanced reporting VICS bill of lading Easy user/role screens Shipment creation in Billing Load splitting Transportation Management Daily billing in arrears Multi-threaded wave shipping New international rating model Billing for flow-thru orders Flow-thru enhancements Zone based rating Transship ASN charges Cluster picking by wave New TM APIs SPS charges Task dispatch by priority Excel export of TM shipment TM Freight charges Display item description in user language Translation of rate date excel export/import Import/export of charges Dimension restrictions on putaway Billing based on labor usage Compliance labeling controls and Labor management features based on owner and Ship-to Profitability analysis Auto computation of actual Shipping lot control by item indirect rates Enhanced reporting and customer Improved pre-loaded labor standards Custom Year in Date conversion
Core Application Portfolio Infor Discovery Guide | 175 Our“ No. 1 priority was to implement a centrally governed system. Infor HR Service Delivery provided a personalized HR portal to drive employee and manager self-service. Our survey results show employees were very satisfied.”
Anne Paterra Senior Director, HR Shared Services, Kellogg Company
Core Application Portfolio Infor Discovery Guide | 176 Core Application Portfolio Human Capital Management
IN THIS SECTION
178 Global HR/Human Resource Management and Talent Management
182 HR Service Delivery
184 Learning Management
187 Talent Science
189 Workforce Management
Core Application Portfolio Infor Discovery Guide | 177 Infor Global HR/Human Resource Management and Talent Management
Key Information Infor Global HR/Human Resource Management provides an organization’s workforce and leaders with greater insight and a smarter way to optimize business operations.
Infor Talent Management helps organizations develop and retain the right people, while making smart organizational and workforce decisions that align with strategy.
Roadmap: global hr/human resource management
20 14 20 15
Personalized Self Benefits Administration Expanded integration with Benefits enhancements Service Portal & Enrollment v1 Talent Science Absence enhancements Absence Management v1 HTML5—web/mobile Additional integrations responsive for all roles Time Entry v1 Configurable Self Service Portal
Roadmap: Talent management
20 14 20 15
Talent Science infusion Mobile external candidate Enhanced Talent Science application Competency Model coaching added to HTML5 web/responsive Performance Appraisal mobile for all roles Additional Succession Planning views Talent Acquisition candidate application enhancements and Talent Science integration
Core Application Portfolio Infor Discovery Guide | 178 Strategic 10x core features
Objectives gLOBAL HR/HUMAN RESOURCE TALENT MANAGEMENT Automate routine administrative tasks MANAGEMENT Compensation—Distribute merits and Track and manage employee information Person System of Record—Maintain incentive awards one version of truth so you know Make the workforce more self-sufficient everything about your people and Goal Management—Establish goals processes that surround them and track progress Support organizational strategic goals Competency Framework—Provide a Development Planning—Manage Identify top candidates model for what good looks like. employee growth
Keep talent engaged Position Budgeting—Manage Performance Management—Measure budget variances performance and provide feedback Create development and training plans and coaching Health & Safety—Drive compliance and Reduce attrition and flight risk manage risk Succession Management—Avoid potential disruption with by managing Employee Relations—Track and your internal talent pipeline mitigate issues Talent Acquisition—Source and identify Human Resources—Drive top talent to best fit quickly and easily business processes Payroll (HRM)—Quickly and easily handle complex payroll calculations with highly scalable engine
Core Application Portfolio Infor Discovery Guide | 179 Infor Global HR: Why Upgrade? capabilities Old Versions 10.2 11.0 Organization and Person Record • • • Position Budget Mgmt. • • • Employee Relations • • • Occupational Health • • • Employee Safety • • • Personalized Self Service Portal • • • Absence Management v1 • • • Time Entry v1 • • • Benefits Administration and Enrollment v1 • • • HTML5—Desktop/mobile responsive for all roles • • • Configurable Self Service Portal • • • Enhanced Payroll integration • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 180 Infor Talent Management: Why Upgrade? capabilities Old Versions 10.2 11.0 Goal Management • • • Performance Management • • • Learning and Development • • • Succession Planning • • • Development Planning • • • Talent Science Infusion • • • HTML5—Desktop/mobile responsive • • • Mobile external candidate application • * • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 181 Infor HR Service Delivery
Key Information Infor HR Service Delivery (HRSD) includes five applications that help reduce the cost of HR service delivery: HR Knowledgebase, HR Case Management, Onboarding, Offboarding, and Total Rewards. This suite of solutions helps customers transform HR into a strategic partner and fully engage employees, while lowering annual HR service delivery costs by an average of 20% to 50%.
Roadmap
20 14 2015
Case Management Case clone UI enhancements Infor Ming.le integration
18 new language packs Knowledge Management Enhanced content creation and management tools Case survey enhancements DIY content templates
Enhanced analytics Branding builder
Case relationships 18 new language packs
Core Application Portfolio Infor Discovery Guide | 182 LANGUAGES
Knowledgebase/Case Management
Bulgarian • Korean • Croation • Polish • Czech • Portuguese (Brazil) • Dutch • Romanian • English • Russian • French (Canadian) • Serbian (Cyrillic) • French (France) • Simplified Chinese • German • Spanish (Mexican) • Greek • Spanish (Spain) • Hungarian • Swedish • Italian • Turkish • Japanese • Ukrainian • onboarding/Offboarding
English (US) • Spanish (Mexico) •
tOTAL REWARDS
English • Italian • French (Canada) • Spanish (Mexico) • French (France) • Spanish (Spain) • German •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 183 Infor Learning Management
Key Information Infor Learning Management is an easy to use software solution that delivers strategic learning across the extended enterprise to help employees do more of what they were hired to do, which helps improve performance and productivity.
Roadmap Strategic Objectives 20 14 2015 Accelerate creation and dissemination of proprietary learning content Content distribution enhancements Content distribution enhancements
Course Management and Course Management and Enrollment Encourage collaboration Enrollment enhancements enhancements among learners
Enhanced portal manager functionality Enhanced portal manager functionality Drive learning throughout the extended enterprise Enhanced implementation Enhanced implementation migration utility migration utility Align development to business results Expanded HTML5 template capabilities Expanded HTML5 template capabilities and integration with Infor Ming.le and integration with Infor Ming.le Meet mobile demand
Overcome geographical and language barriers
Core Application Portfolio Infor Discovery Guide | 184 LANGUAGES
LMS Portal, admin and content creator Portal only
English (US) • Arabic • Kazakh • French (France) • Bulgarian • Lithuanian • German • Croatian • Latvian • Italian • Czech • Macedonian • Spanish (Spain) • Danish • Norwegian • Dutch • Polish • Estonian • Portuguese • Coming soon Finnish • Romanian •
Indonesian French • Russian • Korean German • Simplified Chinese • Thai Greek • Serbian • Hebrew • Slovenian • Hungarian • Spanish • Icelandic • Swedish • Italian • Turkish • Japanese • Ukrainian •
Industries
Financial Services • Healthcare • Manufacturing • Public Sector • Note: This information represents the current state Retail • of product readiness vs. the desired or planned future Transportation • capabilities in the roadmap.
Core Application Portfolio Infor Discovery Guide | 185 10x core features
Learning management SOCIAL LEARNING Mobile learning
Create, publish, deliver, manage, and Create blogs, wikis, videos, and Interact with learning via smartphones track learning from a single platform. podcasts to enhance learning. Enable and tablets. Our solution is compatible networking, collaboration, and informal with all major mobile devices for learning to support learning objectives. learning on-the-go and on-demand. AD HOC REPORTING
Generate ad hoc reports and view learning content analytic dashboards to measure the management AND creation business impact of learning activities. Access real-time information and gain Transform SMEs into content authors insight into what users are learning who can create, update, and localize by viewing their session activity effective and engaging media-rich and scores. eLearning content more efficiently. Allow learners to interact with their content from laptops, smartphones, and even off-line.
Core Application Portfolio Infor Discovery Guide | 186 Infor Talent Science
Key Information The cloud-based Infor Talent Science helps organizations select, retain, and develop employees through Predictive Talent Analytics™—the powerful combination of talent science and big data. Our single assessment captures the Behavioral DNA® of current employees and the specific traits that determine success in the user’s unique business environment. We use that data and the user’s performance data to build validated Performance Profiles that can be used to select new hires, coach current employees, and identify best-fit opportunities for succession. Talent Science has been proven to deliver significant gains in employee retention and performance for clients in industries including Retail, Healthcare, Real Estate, and Business Process Outsourcing.
Roadmap
20 14 2015
Strategic Leadership Internationalization UI enhancements • Focus on industry Selection momentum (Healthcare, • Extend language • Internationalization Hospitality, Retail) • Non-profile based translations behavioral insights • Extend Language • Interactive • Focus on industry translations assessment report • Core competencies* momentum (Healthcare,
Hospitality, Retail)* • Primary and secondary styles • Behavioral job templates
*Printed assessment report
Core Application Portfolio Infor Discovery Guide | 187 Strategic LANGUAGES
Objectives Chinese (Mandarin) Japanese Decrease Turnover—Identifies • • candidates who are likely to be English Maly productive and satisfied with the role • • and remain in their position longer. French (Canadian) • Portuguese (Brazil) • Improved Performance—Candidates who better fit to a role will become French (European) • Simplified Chinese • productive sooner and achieve higher levels of performance. German • Spanish • Streamline Hiring Processes— Indonesian • Spanish (European) • By reducing turnover and streamlining the process to find new hires, clients Italian • Thai • reduce the cost and effort associated with talent acquisition. Note: This information represents the Reduce Risk—By using objective, current state of product readiness defensible criteria in hiring decisions, vs. the desired or planned future clients reduce risk associated with capabilities in the roadmap. subjectivity and bad hires.
10x core features
Performance profiles candidate best-fit and Candidate management career path planning workflow Assessment of employees’ Behavioral DNA—weighted behavioral Comparison of applicants against Configurable workflow includes easy characteristics that predict success for multiple roles to identify best-fit sorting and icon-based UI for workflow each role based on client-specific KPIs. position for initial hire and potential actions, customizable pre-screens, and against future roles. candidate letters/emails. Candidate assessment & scoreboard interview, onboarding, analytics and feedback guides Desktop or mobile browser-based Graphical reporting of candidate single assessment instrument for Customized, text-based guides volumes, overall fit of hires. measuring behavioral preferences and generated on-the-fly to help managers, providing instant comparison against recruiters, and employees convert roles; easy-to-read graphical reports behavioral data into actionable insights for reviewing fit. for selection and development.
Core Application Portfolio Infor Discovery Guide | 188 Infor Workforce Management
Key Information The Infor Workforce Management portfolio is a comprehensive solution that encompasses the full life cycle of workforce management processes. This strategic tool includes Budgeting and Forecasting (Planning), Time and Attendance, Absence Management, Scheduling and Staffing, Task Management, and Performance Management.
Roadmap Strategic
Objectives 20 14 2015 Manage labor costs and compliance through scheduling. Enhanced schedule template publishing View enhancements Ensure pay compliance through Shift configuration wizard refinements Performance-based retail scheduling automated wage and hour rules. Advanced schedule view enhancements Mobility enhancements Facilitate long-term workforce Workload management improvements Healthcare scheduling enhancements planning, connecting to shorter-term labor forecasting. Central staffing worksheet Improve employee engagement Self-scheduling refinements by providing them with control over parts of their work environment.
Improve transaction times and information access through an optimized user experience.
Core Application Portfolio Infor Discovery Guide | 189 LANGUAGES
Czech • Italian • Chinese • Japanese • Dutch • Polish • English • Portuguese (Brazil) • Finnish • Russian • French • Spanish (Mexico) • German • Turkish • Hungarian •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
10x core features bUDGETING and FORECASTING Time and attendance task management (PLANNING) Provides a highly scalable web-based Allows organizations to allocate Manages the full workforce platform that enables organizations to specific work tasks to resource planning and budgeting life cycle manage and control all of their time which is available and able. from strategic budget creation and and attendance processes. real-time budget management through tactical forecasting. Absence management
Scheduling and staffing Allows managers to see employee absences at the team level, Industry-specific scheduling processes empowering managers to quickly allow for schedules that focus on assess the impact of individual meeting operational demands, absences on the greater team. while controlling costs and ensuring compliance.
Core Application Portfolio Infor Discovery Guide | 190 Infor Workforce Management: Why Upgrade? capabilities 5.x or earlier 6.x 6.x SaaS
View additional employee information directly on the Timesheet • • •
Enhanced clock entry and absence control indicators for supervisors • • •
Enhanced information and processes for mobile devices • • • Improved Supervisor Approval Worksheet • • • Multi-view Scheduler (MVS) improves shift options, shift management, and communication • • •
Improved shift options provide better rotational shift and relief shift management • • • Create rotational schedules of any length • • • Predictable expenses • • • Included updates • • • Lower TCO • • •
Yes No In Progress
Core Application Portfolio Infor Discovery Guide | 191 Building“ on decades of industry specialization, the new Infor is focused on accelerating innovation and delivering beautiful applications that emphasize clarity and ease- of-use, helping customers make decisions with remarkable agility and astonishing speed, wherever they are–at the office or on the go.”
Charles Phillips CEO of Infor
Industry Solutions Infor Discovery Guide | 192 Industry Solutions
IN THIS SECTION
194 Distribution
197 Hospitality
202 Healthcare
205 Public Sector
Industry Solutions Infor Discovery Guide | 193 Infor Distribution SX.e
Key Information Infor Distribution SX.e is a full suite of best-of-breed solutions that helps distributors automate, streamline, and modernize operations to improve profitability and longterm success.
• Extraordinarily flexible solutions can be configured to • Delivers ease of use and visibility of critical information support the distributor’s lifecycle now and in the future. across the enterprise suite that empowers users to make better, more informed decisions. • Omni-channel order processing matches the shifting landscape of buyer behavior, including traditional, phone, fax, email, e-commerce, showroom or retail, vending, consignment, mobile, social, and other distinct vehicles.
Roadmap
July 2012 March 2013 2014
10+ 10.0 10x
Road Warrior Storeroom 2.0 Product Restrictions
Inforce International Taxing Accounts Payable Center
Storefront 2.0 Infor Ming.le Infor Distribution Business Analytics
Infor Supply Chain Execution ION Business Vault Freight Cost Recovery
Corporate-level accounts receivable Lawson Financials International capabilities
International capabilities PCI compliance Demand Center
Spanish translation Industrial Enhancement Pack Tiers and preferences with CPQ integration Direct supplier access Powerful new user experience (WebUI) Production Availability view Enterprise Search Quick Grid Order Entry Super Grid capability Enhanced credit card processing
Keystroke optimization for speed order entry
Industry Solutions Infor Discovery Guide | 194 Strategic 10x Highlights
Objectives New, Modern User Experience Contextual Web Parts Lower Total Cost of Ownership Delivers a dramatically modernized Delivers desired enhancements without Deliver a single instance solution user experience that will change the impacting core code. that is more efficient and offers a way people work. lower total cost of ownership for Embedded Enterprise Search mid-market enterprises. New ION Integrations to Use familiar and consumer-grade Extension Applications search to immediately access Specialize by Industry Provides a more compelling information. Greatly improves service Deliver industry-based configurations extended suite with a lower cost levels. for target verticals, particularly Electrical, way to take advantage of new, high- BMAT, P/HVAC, JanSan/Paper, Hybrid value capabilities. Expanded Micro-vertical Distribution and Manufacturing, and Industry Functionality Infor Ming.le Integrated to ERP, Automotive Aftermarket to enable more Delivers industry-specific In-Context BI robust functionality out-of-the-box. functionality that deploys more Delivers more robust functionality quickly and at a lower TCO, while through compelling workflows Enable Adoption of High-value preserving upgrade path. within the application and across Extension Applications a broader suite. Provide high value expansion opportunities for customers with packaged integrations to F9, EPAK, Inforce, Supply Chain Execution, and LANGUAGES Lawson Financials.
Make Modernization Seamless English • Offer customers compelling French opportunities to upgrade to an • Note: This information evolved solution that features Spanish • flexible deployment options, mobile represents the applications, ION, Infor Ming.le, current state Analytics, and Search. of product readiness vs. the desired or Industries Americas EMEA planned future capabilities in Distribution • • the roadmap.
Industry Solutions Infor Discovery Guide | 195 10x core features
International support Costing in value-add Freight recovery bump
Spanish and French translations Production Availability view Order origin code
• Multi-language description search Fabrication Assembly Extended shipping instructions
• Harmonized tariff codes CenPOS instant payment—Order OE Enhancements Entry/Receive on Account PO Enhancements Order Quick Grid entry Completely new user Demand Center Display last cost update with last interface price paid Increased field size—Vendor Embedded Infor Ming.le Product number Customer-specific barcodes on packing slip Embedded Infor Enterprise Search value-add enhancements Flag non-cancellable/ Contextual BI nonreturnable items Value-add and kit product revisions Closed-loop Workflows Bi-directional notes Excel export for value-add and kit Mega menus line items Automated freight allocation on DC WH directs Personalization Labor reporting Counter Sales improvements Export Grid to Excel
10x common component adoption
Integrations Updated localizations
Inforce Language packs for Spanish and French Lawson Financials UK localization Infor Supply Chain Execution
Configure Price Quote Micro-Verticals
CPQ Channel Sales Industrial
Billtrust Interface Electrical
• Efficient catalog searching Building Materials
• Multi-channel quoting and ordering P/HVAC
• Returns JanSan/Paper
Industry Solutions Infor Discovery Guide | 196 Infor Healthcare—Infor Cloverleaf Integration Suite
Key Information Infor Cloverleaf Integration Suite is a comprehensive healthcare integration platform that facilitates high- performance, high-capacity integration that enables data flow across disparate information systems regardless of the source system, message format, or transmission protocol.
• Connects data stored in application silos via a single • Simplifies interface development and maximizes the integration platform for maximum flexibility and scalability. reuse of interfaces via an easy-to-use, graphical, drag- and-drop interface. • Exchanges healthcare standards-compliant information securely within and beyond the organization’s four walls.
Roadmap
2012 2013 2014
User interface refresh Cloverleaf Cloverleaf Cloud • User enhancements to enhancements 6.0.1 BOX manager • Drag-and-drop Cloverleaf 6.0.2 configuration • 50 minor features and fixes • UI driven database • LDAP integration for integration during translation • Single view of • UI refinement user authentication message route • BOX security Global Monitor 6.1 • Enhanced certificate • Visual troubleshooting • HL7 unlimited field lengths management • Enhanced user experience • Database independence BOX technology Secure Courier 5.0.1 Global Monitor 6.0.4 • File viewer • Graphical Configuration • Cloverleaf 6.0 support • LDAP integration for • Global Search Packaging • Updater Service user authentication • Reusable Objects • Enhanced Audit Log • Message Digest support Web Services Adapter 2.0 • Alert trending on Dashboard • Simplifies deployment • Log viewer • Enhanced user experience Site documentation • Web interface Direct Adapter • Pass-through support • Automated configuration • Data warehousing services Clinical Bridge 2.0 • Enhanced security • Specification Global Monitor 6.02 documentation Cloverleaf 6.1 • Android mobile application • Streamlines compliance • Enhanced user experience • U pdated iOS mobile Clinical Bridge 1.0 application • Encryption of message archives Clinical Bridge 1.1 • Database-driven • Replenishment message archives and utilization Industry Solutions Infor Discovery Guide | 197 Strategic 10x Highlights
Objectives Streamline Health Interface Reusability Information Exchange Bolster Compliance with US Enables reusability, sharing, and Healthcare Requirements Create one platform to assist collaboration across disparate Address industry, market, and healthcare organizations with Cloverleaf environments. government-specific requirements, regulatory and Meaningful Use particularly Meaningful Use Certification, compliance, manage connectivity, and Monitoring exchange across all disparate health and HIPAA readiness. Proactive alerts notify IT resources when information data sources critical interfaces are unresponsive and applications, and support a highly Evolve Technology Platform or acknowledgments have not been reliable, secure, scalable, received. Provides mobile and browser- Improve and add critical technology high-throughput environment to based tools to control interfaces and components that enhance integration, manage complex, secure data transfer, resend messages. Also supports process automation, user experience, and exchange. and business intelligence, while message tracing and reporting to adopting Infor’s emerging technology User-friendly Graphical Interface support auditing and diagnostics. platforms, including Infor 10x, ION, and Enhance user interface to simplify Infor Ming.le. and speed development, increase usability of monitoring and control, and incorporate mobile technologies. common component adoption
Security Integration dATA AVAILABILITY
Security Server Data Integrator High availability
Secure Courier Web Service Adapter Global Monitor
Secure Messenger IHE Adapter Message Warehouse
Auditing Clinical Bridge Mobile applications
Hosted Health Information Exchange Cloud Micro-verticals Infor BI Healthcare Direct Adapter
Industry Solutions Infor Discovery Guide | 198 Infor Healthcare—Revenue Cycle Management
Key Information Infor Healthcare Revenue Cycle Management helps healthcare organizations simplify their complex patient billing and collection activities to maximize collections, reduce gross days receivables outstanding, and improve cash flow.
• User-configurable and rules-based system design • Automated denial management integrates delivers exception based processing integrated with with online workflow. online workflow management. • Provides client-configurable analytics.
Roadmap
2014 2015 2016
V3.4 V3.4 V3.5 V3.6
Canadian v2 migrations Analytics B1 v3.4 US Lab Billing Canadian Physician Billing enhancements Localization phase I • Enhanced Analytics User group requested Additional ICD-9 & ICD-10 enhancements Modularization • OLAP Cube enhancements
IPA integration Analytics B2 v1.1 User group requested enhancements Cashiering • Dashboard and Reports
Industry Solutions Infor Discovery Guide | 199 Strategic 10x Highlights
Objectives Cashiering—Front Desk/Cashiering Modularization Window Application Enhance Revenue Collections Dynamic Assembly allows and Billings Provides better security, audit, and Implementer to create a start-up Address industry and market needs balancing of cash-to-cash drawers and configuration file. based on regulatory demands and bank deposits. importance of cash collections and Localization Financial Integration cash management. Add multi-language capabilities Adds drop-in integration with Infor and support for additional Expand Globalization Capabilities Financial applications. languages, including Spanish, Incorporate multi-language capability French, and German. and add language libraries, while refining functionality for the Canadian market.
10x common component adoption iNTEGRATIONS TECHNOLOGY Business analytics
Infor Lawson ION Revenue Cycle Management Analytics Admitting Process Automation Customizable Dashboards Diagnostic Imaging Business Intelligence and Reports
Lab Customer-driven or LCS driven New Localizations Emergency Data cubes fully integrated French-speaking Canada Outpatient and specialty clinics Access information in spreadsheets
Physiotherapy Micro-verticals Rapid deployment of Analytics
EDI Hospitals Standard reports Physicians’ practices
Specialty practices and labs
Industry Solutions Infor Discovery Guide | 200 Infor Care Workloads
Key Information Based on the GRASP methodology, Infor Care Workloads provides effective management of staff workloads and drives sustained organizational improvements, including reduced labor costs, enhanced quality outcomes, increased revenue, and employee and patient satisfaction.
• Maximizes workload efficiency • Patient-centric
• Balances workloads across staff • Treats every patient as unique
Roadmap
NOV 2014 JUNE 2015 NOV 2015
V4.0—Styling and V4.1—Dashboards V4.5—Cloud enablement Infor Cloverleaf Integration and Configuration and TrueCost integration
• SoHo User Experience • Infor BI dashboards • Integration with Infor BI • Integration with Infor • HIPPA Compliance • Integration with Infor TrueCost Workforce Management • New administration console • Cloud automation • Infor Cloverleaf integration • HR and Talent management integration
Strategic 10x Highlights 10x Core Features
Objectives Data Interchange Acuity-based workload balancing
Optimize Workload Balancing Integration with Infor Cloverleaf enables Usability enhancements connectivity and data exchange across Provide automated and optimized multiple data sources and applications. Infor SoHo User Experience workload balancing for both clinical and non-clinical units. New administration console Integrations Increase integration with other Integrates with Infor Workforce Supports care coordination Infor products Management to exchange staff data Capture direct and indirect workloads Enable seamless integration and and inform workload management. data flow between Infor Workforce Infor Workforce Management integration Management and Talent Management User-friendly graphical interface to enable a complete picture of Infor SoHo User Experience maximizes Infor BI integration workforce activities and analysis. efficiency and productivity, increases usability, and minimizes effort. Infor Talent Management integration
Industry Solutions Infor Discovery Guide | 201 Infor HMS (Hospitality Management Solution)
Key Information Infor HMS includes all the capabilities to manage the hospitality process, built-in, not bolted-on, for the independent hotel, a smaller chain, or a global company.
• Allows hotels to optimally manage every aspect of the • Global support, localizations for dozens of countries, guest experience, to drive both increased revenue and and multi-lingual capabilities meet the needs of global better bottom-line results. hotel companies.
• Flexible deployment, with both on-premise and SaaS options, and deep, customizable functionality meets the needs of small-to large hotel operations—from 5-star to budget to military billeting.
Roadmap
2013 2014 2015
10x 10x+ Xi
SoHo User Experience HTML5 support Resort recreational scheduling
Infor Ming.le (enhance guest experience) Long-term leasing operations Resort single guest itinerary support
EZRMS revenue Enhanced accounts receivable Casino comp accounting management integration International tax engine Casino player tracking integration Servebase EFT integration Enhanced packages on the fly Ariane kiosk integration Hospitality Analytics Libra OnDemand CRM integration Booker condo owner HMS marketplace/country accounting integration enhancements ION BODs for Infor SunSystems • France and Infor d/EPM
• Germany Infor CloudSuite Hospitality integration
• Philippines
• UK
• US
Industry Solutions Infor Discovery Guide | 202 Strategic 10x Highlights
Objectives Intuitive, Beautiful, Easy to Navigate Expanded ION Integrations to Bolster Core Functionality User Interface Power HMS Incorporate highest priority features Creates faster user acceptance and Delivers proactive and preemptive requested by the marketplace to ensure lowers training costs. control and foresight across compelling functionality for customers. application process flows. Drill Back from Queries and Infor Specialize by Industry Ming.le Social Feed Workspace and In-Context Queries OneView for BOD Timeline Enhance micro-vertical functionality with Provides ability to drill directly back pre-built templates and report packs to source transaction from queries, so Delivers more robust functionality for Hospitality and Hotels, Gaming, and users can take immediate action and get through compelling workflows within Public Sector. better results, faster. the application and across suite.
Expand Globalization Add new languages, particularly Spanish and Russian, to support hospitality LANGUAGES businesses worldwide. English • Simplified Chinese • Enable Adoption of High-value Extension Applications German • Spanish • Provide Hospitality Industry Suite expansion opportunities for customers Portuguese (Brazil) • Traditional Chinese • with packaged integrations.
Make Modernization Seamless Offer customers compelling Industries opportunities to evolve their solution Americas EMEA APAC with ION, Mobility, Infor Ming.le, Hospitality Analytics, and cloud conversion • • • to SaaS. Public Sector • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Industry Solutions Infor Discovery Guide | 203 10x Core Features
HTML5 cross-browser support HMS Mobility via iPad Windows Server 2012
Single installation Guest check in Windows 8 client
PMS and CRS (Call Center) Guest check out SQL Server 2012
Multiple property (SaaS/multitenant) Concierge functionality Web user interface customization (Blue 2.0 or SoHo User Experience Dynamic packages Housekeeping room status according to device/render mode) (enhanced guest experience) In-context BI (guest stay, check in, Integrated with Infor Ming.le Foundation Guest preference recognition check out)
Improved usability via Framework ION integration with EAM
Screen designer via Framework Integration with Infor Q&A
Revenue management Cloud or on-premise deployment— Saas-enabled Zero downtime for night audit Standard interfaces supported PCI/PADSS compliant—100% (150+ interfaces) web architected
10x common component adoption iNTEGRATIONS New translations Micro-verticals
EAM Russian (planned) Hospitality—Hotels
Infor ION Business Vault Portuguese/Brazil (planned) Public Sector—Military (planned)
SunSystems Spanish (planned)
EzRMS Arabic (planned)
TECHNOLOGY Stack Mobile
Client runs on prevalent browsers Mobile HMS via iPad (IE, Firefox, etc.) • Guest check in
Infor Ming.le Foundation • Guest check out
In-context BI • Concierge functionality
Drill-back • Housekeeping room status ION (Workflow, Events, integration) Motion Query &Analysis
Motion ActivityDeck for ION alerts
Industry Solutions Infor Discovery Guide | 204 Infor Public Sector Solution Suite Assets, Utility Billing, Community Development/ Regulations, and CRM
Key Information Infor Public Sector provides complete, integrated, end-to-end solution that simplifies the business of managing government and makes community interactions more efficient, effective, and transparent.
• Offers flexible deployment on- • Delivers a comprehensive mobile • Supports multiple channels premise, in the cloud, or in a hybrid solution for both field inspectors and of communication, allowing configuration, along with modern work crews, designed specifically for departments to work more tools—such as integrated maps, event how they work in the field. closely together. notifications, and process flows.
Roadmap
2012 2012 2013 2014/2015
10 10+ 10x 10x
100+ enhancements 30+ enhancements 200+ enhancements 150+ enhancements
Configured asset ION enablement and Infor 10 Blue 2.0 SoHo User Experience integrations User Experiences V7 GAPS (migrations) Cross-browner (HTML5) Lawson connectors Infor ION interfacing Supervisor override enhancements Valuations enhancements CDR to asset linking 150 Standard reports Full cloud enablement Accessibility (508 compliance) Data import tool Billing batch manager Improved usability User Experience Grid improvements Clone service request/ Enhancements work orders Enhanced spatial Dynamic portal billing capabilities Dynamic Portal Service contract usability responsive design Industry-specific enhancements Portal personalization functionality and analytics enablement New contact design
Life cycle analysis Address to address relationships Budget billing GIS mapping annotations and redlining
Configured linear asset
Infor Mobility (Android) • CDR Inspections App • Customer Service App • Work Management App
Industry Solutions Infor Discovery Guide | 205 Strategic 10x Highlights
Objectives New HTML5 Browser Operating Certified ION Integrations to Infor’s Bolster Core Functionality Within Workspace Best-in-class Solutions Build leadership globally by utilizing Allows Infor Public Sector customers Delivers more robust functionality over 25 years of best practice to take advantage of more Infor through compelling workflows within experience and provide the only solutions and use the full power of the application and across suite. end-to-end operational solution set Infor Ming.le. in the market. Deeper Industry Functionality New Software Delivery Model Reduces the need for customer unique Specialize by Industry Major functional updates will be modifications or third-party solutions, Enhance micro-vertical functionality with available to customers faster, on an and expands vertical reach. pre-built templates and report packs for annual basis. Can easily integrate with Regulatory and Revenue Optimization, industry-standard solutions. Embedded Enterprise Search Infrastructure Management, Citizen Use familiar, consumer-grade search to Services Management, and Planning, New, Modern User Interface—Social immediately access information. Can and Mobile and Public Safety. greatly improve service levels. Provides the most comprehensive Enable Adoption of High-value and modern Public Sector solution in Extension Applications the market. Provide expansion opportunities for customers with packaged integrations to Infor Lawson, Infor Risk and Compliance, Enroute, and HCM. LANGUAGES
Make Modernization Seamless English • Offer customers compelling opportunities to evolve their solution Portuguese (via Assima) • with ION, and Infor Ming.le. Spanish (via Assima) • Enable E-content. Digital Assets, and Mobile Partners can provide: English, Support for full integration with third- Portuguese (via Assima), and Spanish party e-content providers, particularly (via Assima) e-books and audio books.
Support for digital asset management. Industries Better support for mobile interfaces. Americas EMEA APAC
Integrated E-sources Public Sector • • • Better integration of e-materials (e.g. packages management, license Note: This information represents the management, etc.). current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Industry Solutions Infor Discovery Guide | 206 10x Industry functionality assets and work CIS Billing gis and citizen portal management Manage accounts Spatial views of work Transportation (rail, roads, and streets) Utility billing GIS context commands from the map Work Management Utilities (water, sewer, storm) Water Meter management 100+ points of access to GIS data
Mobile Solid Waste management Citizen service requests
Facilities (parks, building, Track delinquency Citizen permit and license management facilities, equipment) Collection management Online utility billing management crm and call center Budget billing
Service requests Citizen Portal
Case management scripting community development Cost recovery Manage applications and licenses Public outreach Fee and revenue management Mobile 311 Advanced workflow design IVR License renewals GIS Inspection and review scheduling
Case and violation tracking
10x common component adoption iNTEGRATIONS mobile Micro-verticals
Lawson IPS CDR, CRM Water
Human Resources Motion IPS Assets/Work Management Transportation/Transit
EnRoute Regulatory and Enforcement analytics Infor Risk and Compliance Citizen Services Business Intelligence Public Safety new localizations Business Analytics
Portuguese (via Assima) ION Business Vault
Spanish (via Assima)
Japanese (via Assima)
French (via Assima)
Hindi (via Assima)
Arabic (via Assima)
Industry Solutions Infor Discovery Guide | 207 Infor Public Sector—Libraries
Key Information Infor Library Solutions is a comprehensive array of applications that delivers end-to-end automation to improve resource management and improve customer service.
• Provides integrated tools for managing all library • Delivers advanced statistical analysis and in-depth operations, including circulation, cataloging, acquisitions, trend reporting for insight into how customers use serials management, and reporting. the library’s collections.
• Combines a library’s website and its catalog into an interactive, personalized environment for exploring collections and services.
Roadmap
2016 2015
V-EYEQ V-SMART V-INSIGHT IGUANA
Version 2.0 Version 4.0 Version 4.0 Version 4.0
Collection planning tool Features span all modules: New features include Digital Asset Management cataloging, acquisitions, multiple lines chart type, (DAM) • Planning: based on KPIs circulation, reporting, single segment dashboards, and budget search, and web conditional tables, Mobility, responsive design improved support for • Performance: what part of New graphical interface: consortium, “inspector” Personalized email alerts the collection performs/ Hawaii design, better underperforms mobility and accessibility, Iguana data (sessions, Newsletters responsive design actions, interest emails) • Recommendations: Social integration Contact management data what to purchase, Search and accessibility (incidents, actions) remove, transfer improvements Consumer-grade user • Acquisitions: integrated Better agenda feature with back-end for experience via interface items purchasing enhancements Technical improvements
• Better comparison V-insight widgets features
• Better performance analysis
Industry Solutions Infor Discovery Guide | 208 Strategic 10x Highlights
Objectives Multi-format Social Bolster Core Functionality Allows libraries to manage and Allows users to login via Facebook Expand leadership globally based on showcase diverse collections through Connect, Google accounts, and nearly four decades of best practice inherent system flexibility. Yahoo accounts. experience with discovery solutions, statistical analysis, and integrated Data Storage and Indexing Mobile library systems. Allows libraries to define which Provides access on the go via mobile elements to store, their format, what is web profile and Android app. Provide Flexible Deployment Options mandatory, what to index, how to index. Deliver SaaS solutions to establish Analysis Flexible Workflows strong competitive positioning globally Allows libraries to use analysis to drive in emerging segment. Creates flexibility in workflows collection development, and understand with multiple approaches and how collections and services are used. Expand Globalization methods tailored towards a Add localization for Latin America, library’s specific environment. Dashboards Europe, the Middle East, and Asia Provides easy access through Extensibility via Local.ly. “pick and click” functionality and Extends services by interfacing with customized dashboards. Enable E-content and Mobile third-party systems using industry Support full integration with third- standards and availability of APIs. Data Exports party e-content providers, particularly Allows export of data in standard for e-books and audiobooks, while Discovery generating reports. delivering additional support for Delivers an online environment that mobile access. allows libraries to market services, Data Manipulation promote collections, and engage users. Provides tools for data manipulation Supports access to information from to create in depth analysis. mobile devices. LANGUAGES Content Management English • Goes beyond search by integrating a library’s website, catalog, external Dutch • content, and e-content within a single environment. French •
Industries Americas EMEA APAC
Academic • • Public • • • Schools • Special • • •
Note: This information represents the current state of product readiness vs. the desired or planned future capabilities in the roadmap.
Industry Solutions Infor Discovery Guide | 209 10x Core features
V-SMART v-iNSIGHT Iguana
Integrated modules for cataloging, Delivery of key business metrics Integrates library’s website circulation, acquisitions, serials and reports and catalog
Flexible metadata management, data Hot lists to highlight popular works Complete content management storage, and indexing system (CMS) Flexible period definition Services-oriented architecture for Widget-based. Includes text, images, system extensibility Sophisticated data manipulation, such and functions as restrictions, data grouping, scoping, Web-based; application logic stored and filtering Supports external content, such as on server. No client install required mashups, RSS, Twitter integration Visual dashboard reporting and Server runs on Linux, Unix, graphing capabilities Robust search capabilities and results and Windows display; sorting, facets, related terms, Export options to Excel, HTML, status display, full and brief records, Client runs on prevalent browsers PDF, printer fuzzy logic (IE, Firefox, etc.) Comprehensive security/ Borrower activities; current loans, Customizable and visually appealing user permissions loan history, payments, reservations, user interface interests, reading lists, personal data, linked accounts Comprehensive security/ user permissions Personalized; user logs in and views information based on interest areas
Flexible profiles, e.g. for branches and groups
Mobile, responsive design
Social integration
Industry Solutions Infor Discovery Guide | 210 infor.com
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. To learn more about Infor, please visit www.infor.com. Copyright© 2015 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All other trademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not constitute a commitment to you in any way. The information, products and services described herein are subject to change at any time without notice. www.infor.com. INFDTP1383120-en-US-0315-4