Lead Applicant: Homeless Veterans of San Diego Page 1 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center

Contents of the responsive proposal shall include (all Font shall be Arial 12 point): 1. Cover Letter – 3 pages maximum

March 16, 2021

Re: Year-Round Homeless Shelter and Operator RFP

Dear City of Oceanside,

Homeless Veterans of San Diego (HVSD) is pleased to be the project lead in partnership with Casas De Luz (CDL) and Oceanside Homeless Resource (OHR) in applying for the Year- Round Shelter RFP with a coordinated entry system (Housing Navigation Center). As the project lead, HVSD will serve as the point of contact for the City, handle all administrative tasks, HR/staffing/training, reporting, MOU’s with community service partners and subcontractors and permits/CUP compliance.

As a recent CDBG-CV hotel voucher recipient, HVSD has already met all insurance requirements for the City of Oceanside and has named the City as an additional insured. We also carry Board (dues, officers, errors & omissions) insurance.

We do not have any exception to the RFP or contained language or the attached Professional Services Agreement template. We agree that this proposal’s terms are valid for the duration of the project. Our proposed application is valid for 180 calendar days. We do not have any exclusions or exceptions to the RFP.

Our collaborative looks forward to working with the City of Oceanside, the local community, and fellow nonprofit service providers, law enforcement (HOT), and County HHSA, to get our unsheltered neighbors off the streets and progressing in their housing plan. Our collaborative approach ensures diverse homeless populations receive services targeted to their individual needs. We are pleased to apply for the opportunity to lead both the 50-bed shelter “Anchor Village of Oceanside” and the coordinated entry system “Oceanside Housing Navigation Center” at 3131 Oceanside Boulevard.

Please note, I have the approval of HVSD Board of Directors to submit RFP and grant applications. I further have been granted the authority to sign grant contracts and written agreement on behalf of HVSD.

Sincerely,

Kelly Luisi Founder, Homeless Veterans of San Diego Board Member, North County Veterans Stand Down Steering Committee Member, Vista Homeless Court Lead Applicant: Homeless Veterans of San Diego Page 2 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center 2. Service Provider Profile – 2 pages maximum a. Include a service provider description; outline the services to be performed. Provider Description: Homeless Veterans of San Diego (HVSD): HVSD’s mission is to provide services for homeless veterans and to end veteran homelessness in San Diego County. Annually, they serve over 550 people at the North County Veterans Stand Down. HVSD was named as Oceanside’s “2018 Military Non-Profit of the Year”. Since their founding in 2017, through hotel placement and intensive case management, they have moved over 150 veterans into permanent housing. They serve an average of 25 veterans each month and approximately 20% elect for motel placement. HVSD will ensure appropriate support for homeless veterans at the Oceanside Sleeping Cottage Community.

Oceanside Homeless Resource (OHR): OHR currently provides all the services listed above utilizing 22 motel rooms with 45 clients (individual/couples/ families) and we also maintain 9 beds in an Independent Living Facility. We are everyday grassroots people working to be “Love on the Ground”. We would be so grateful to see the $45,000 a month we raise and then spend on hotel vouchers pivot toward an affordable six-month transitional housing program.

Casas De Luz (CDL): Since 2005, CDL has worked to give communities in Tijuana a starting point from which they can achieve their true potential. CDL started small, building one home a year and spending the majority of the time fundraising and delivering donations. Since then, CDL has grown exponentially; we have built over 125 homes and in 2019 we built 20 homes and delivered over 100 truck loads of donations. CDL began under the leadership of Kathy Faller who had previously done similar work through a couple of organizations. In 2005, in an effort to find a more inexpensive way to build homes, Kathy went out on her own and created what is now Casa De Luz. They now build and furnish single occupancy sleeping cottages for less than $6,000 each. Prior to COVID-19, the cost was at $5,000, but the price of wood and materials has gone up this past year.

Services to be Performed: 1. Build/Rehab Space to Operate Anchor Village of Oceanside--- A 50 Bed hybrid Homeless Shelter (24 single occupancy sleeping cottages and 16-18 partitioned spaces with a combined 26 beds, designed for families/special needs populations). Included is a Community Center, Shower Trailer, Portable Restroom/Sink Stations, Hair Salon, Dog Park, Community Gardens, Playground and Outdoor Movie Theatre.

HVSD and OHR will operate Anchor Village of Oceanside. Based on their years of experience, clients will have an average length of stay of 45 days, and a maximum length of stay of six months. We will provide housing for unsheltered individuals, couples, families and special populations.

Operate Anchor Village of Oceanside, providing services that HVSD and OHR have provided over the years with clients placed in hotel rooms, but with additional amenities: safe and secure housing, hot showers, laundry, daily meals, hair salon, computer lab, community center, community garden with Coastal Roots Farm, wrap-around case management, goal setting and a permanent housing plan. HVSD and OHR provide a sober, Lead Applicant: Homeless Veterans of San Diego Page 3 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center inclusive and supportive environment with clear guidelines and boundaries, access to mental health and substance use prevention/recovery, daily support groups, self-sufficiency classes (45-day and 6-month life and job skills training certificates), resilience tools, access to medical care, transportation, support with employment and GED/college navigation. In collaboration with the greater Oceanside community, we will help clients out of homelessness by walking alongside them, surrounding them in services and building lasting community ties. With a sense of purpose and belonging, they come to believe a different future is possible.

2. Mild Rehab of existing Offices/Classrooms in order to operate Oceanside Housing Navigation Center—This coordinated entry system will ensure a safety net for the homeless and best practices for special needs populations. Additional Partners will provide services and utilize office spaces/classrooms at 3131 Oceanside Boulevard. They will maintain a set schedule of office hours and can call to coordinate use of classroom or meeting room space.

HVSD and OHR will have MOU’s with other service providers to bring in Case Management staff specializing in different populations, in an effort to best serve the homeless, move them forward in their employment and housing plans, and work to prevent recidivism. We are asking them to commit to providing a Case Manager for a minimum of 5 hours per week. We expect that on average they will do 10 hours per week. The following agencies would use this coordinated entry system: County of San Diego Homeless Social Worker Steven Gonzalez, The North County LGBTQ Resource Center, Alpha Project, Foundation for Senior Wellbeing, Doors of Change, Oceanside Kitchen Collaborative, Humanity Showers. We welcome City and other like-minded, inclusive homeless service providers. b. Note the location of the main office, branch offices, and the number of years the service provider has provided similar services. Name Main Office (Branch Office N/A) Years of Similar Service Homeless Veterans of San 1617 Mission Ave, Oceanside, 15 Years Diego CA 92058 Oceanside Homeless 603 Seagaze Drive #339 2 Years Resource Oceanside 92054 Casas de Luz 1036 Solana Drive 16 Years Solana Beach, CA 92075

3. Proposed Scope of Work, Location & Facility Description—20 pages maximum 1. Provide address and location map of proposed shelter operation location. 3131 Oceanside Boulevard, Oceanside, CA 92056. Behind Fire Station #3 on the corner of Oceanside Boulevard and El Camino Real. Formally Ocean Shores Continuation High School.

Lead Applicant: Homeless Veterans of San Diego Page 4 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center 2. Identify the current zoning of the identified location and any requirements for the Conditional Use Permit for the identified location.

According to City of Oceanside GIS mapping, this is a ‘grey’ color code, designating it as a Civic Building for “Government and Public Use” owned by The City of Oceanside and is approximately 3.5 acre lot, APN# 162-050-29-00, Census Track 0185.15. When speaking with Scott Nightingale, Senior Planner for City of Oceanside, he was unable to locate any site plan or prior CUP for the property. The only agency within 600 feet is City of Oceanside Fire Station #3. In addition to completing the CUP process, we will host an open house/ribbon cutting and welcome the opportunity for public feedback throughout our time running the year-round shelter. Engaging with the community is crucial to our success.

3. Describe the facility and its surroundings within a 600-foot radius.

The location, being a former school, is ideal for our mix of sleeping cottages, case management offices, supportive services, group meetings rooms, and educational classes. It should also be reasonably easy to avoid negative feedback from any neighbor who might be concerned about their business or property values. It is situated back from the street, and closest neighbors are a rock quarry and the fire station. Across the street to the north is the El Corazon Compost Facility. To the west, across a large major intersection, is storage companies and a small strip mall. Behind the mall in easy walking distance is the Sprinter Train Station. To the South are empty natural space and trails plus the railroad tracks. Several acres away is Grace Church, which has historically been engaged in homeless ministry work. There is a bus stop at the entry to the property.

4. Provide a narrative description of the proposed design. Address how the design achieves the programmatic goals and performance requirements for the shelter operation. Clearly convey the design intent and philosophy of the design and how it achieves the goals for a fully functional facility as proposed.

All partnering agencies have walked the campus, including those who would provide staff Case Management time. Each collaborator strongly agrees that we can utilize the existing offices for coordinated entry/Housing Navigation and Case Management. Classrooms can be utilized for group meetings/educational workshops/library/computer lab. There is space for dining in the previous ‘lunch room’, and in the previous ‘Child Development Center,’ etc. It is also a fairly peaceful space. We have identified specific open areas for placement of a total of 24 single occupancy sleeping cottages to be built in-kind by CDL. There are also three portable buildings and one brick and mortar building on that west side. We would like to rehab those four spaces. The former ‘Child Development Center’ would become our Community Center. The other three buildings would be partitioned to create 16-18 ADA compliant room spaces, with a total of 26 beds to accommodate couples, families and special needs homeless populations (elderly, veterans, foster and transitional age youth, and LGBTQ for example). Each of these partitioned rooms will have their own windows, front door, and porch area to ensure they are cohesive with CDL’s vision of creating warm and safe cottage communities. Based on the layout of open space, we will have 2 U-shaped areas of 12 sleeping cottages, with the three partitioned buildings (26 beds) situated in between. Each living space is furnished by CDL and has electricity. Beyond the beautiful cottage builds by CDL, our Collaborative partners brainstormed and have asked that each bed space (cottage or partitioned area) also include a smoke alarm, a keypad door lock, table-top fan, small safe, refrigerator, microwave, and under-bed storage. After permit processes/CUP are completed, Lead Applicant: Homeless Veterans of San Diego Page 5 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center CDL has extensive experience in building sleeping cottages. They have a solid construction plan, Master Carpenters and the volunteer capacity and funding to go from flat, open land to 24 sleeping cottages, within 70-90 days.

For our collaborative project they have agreed to build and furnish the 24 cottages and turn them over to HVSD. Built by teams of volunteers, under the direction of a Master Carpenter, the cottages can be constructed for $6,000. That cost is sponsored by local businesses, churches, service clubs, etc. Community provides funding and volunteers. Cottages are built four at a time over a three-day period, with approximately 30 Volunteers working on each cottage.

NOTES: CDL will sign an MOU with HVSD that notes they hold the right to resume ownership of the cottages if they are not being used for the intended purpose of providing shelter for the homeless and find a new location and non-profit host/shelter operator. Cottages cannot be sold. The City of Oceanside will not contribute funds toward the building of the 24 single occupancy sleeping cottages.

5. Provide a site plan depicting the layout and proposed finished conditions. Provide drawings and/or other documents to communicate the proposed design and systems. All proposal drawings shall be to scale; plans shall be reduced and provided in 8.5 x 11 or 11 x 17 and folded. Please see attached.

6. Provide a narrative describing the need and the proposed methodology to address the facility deficiencies.

Our collaborative team came to a consensus that we could maintain most of the school classrooms as is for use as meeting rooms, training, client workshops, pantry storage, dining room/kitchenette, offices. We are addressing the deficit of appropriate spaces to have people live/sleep. Through minor rehab to four existing buildings and the MOU with CDL who will ensure the timely build of 24 single-occupancy sleeping cottages during Phase 1. CDL will also be our partner and support the minor rehab to the Community Center and the 3 buildings that will be partitioned for families and special needs populations.

Additional deficit: The facility is in need of additional bathrooms, handwash stations, showers and additional laundry space. Anchor Village will start with an ADA compliant shower trailer provided by Humanity Showers. We will also ensure the placement of 2 washer/dryer sets in Lead Applicant: Homeless Veterans of San Diego Page 6 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center the Anchor Village community room. Five gender neutral, single stall portable restrooms with hand sinks by Diamond will be placed strategically amongst the sleeping cottages and family units. The brick and mortar bathrooms—among the school’s classrooms and offices, are ADA compliant. There is also a single stall, gender neutral restroom in the proposed Community Center building. The potty-training size toilet will be replaced with a full-size.

The Kitchen area in the community center has a double sink and good counter space, but needs stove/oven/refrigerator. For at least the first year of operating, 100% of meals will be brought in by churches, restaurants, social groups and schools, etc. as OHR has already been doing this daily for the 45 clients in their motel program. Every client bedroom space will have a small refrigerator and microwave.

Keeping rooms clean and tidy is an expectation. Janitorial services and pest control will support the client’s own diligence, along with room inspections conducted by Anchor Village Program Manager and/or security if we suspect a safety concern, hoarding issue or observe a radical change in client’s behavior/mentation.

7. Provide a schedule for obtaining Conditional Use Permit, tenant improvement building permits and completing necessary construction. Provide critical milestones, durations, critical paths, and dependencies for achieving a successful capital project and opening doors. We have broken our capital projects and opening doors into 5 phases. Phase Construction Project Name Description Responsible Dates Party 1 June 15 – Nov Anchor Village  Obtain permits (up to 60 days) CDL 12, 2021 of Oceanside  do ground prep/electrical HVSD & OHR  Build 24 single occupancy sleeping cottages (90 days)  Shower trailer Humanity  5 toilet and sink stations. Showers/  Community Center with game Diamond room, TV lounge, hair salon, Provides computer lab, laundry room, playground and outdoor movie theatre, fenced dog park  Security office  Repair and maintenance workshop/housing 2 June 15 – July Oceanside  Office Rental --Up to 12 Offices -- Homeless 1, 2021 Homeless Collaborative Service Partners Veterans of Navigation  Campus Directional San Diego & Center Signage/Office Signage Oceanside (Coordinated (bi-lingual) Homeless Entry System)  Office Set-up /Office Furnishings Resource (no building rehab required)  Printing/IT/Wi-Fi (campus-wide) Lead Applicant: Homeless Veterans of San Diego Page 7 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center 3 October 1 - Anchor Village  Building Review/Lead Homeless November 15, Family/Special Paint/Asbestos clearance Veterans of 2021 Population /Abatement if needed San Diego Buildings  Modify 3 buildings, partition to create 18 family/special Casa de Luz population units for a total 26 assistance beds.  Add needed egress/emergency 2nd exit windows  Add front Doors/porch 4 January 15 – Client Social  Meeting Rooms Homeless Feb. 15, 2022 Support Areas  Classrooms Veterans of  Library San Diego &  Dining Room ("Lunch Room") Oceanside  Bicycle Repair Shop Homeless NOTE: Additional Classrooms Resource Remain Closed for use by City of Oceanside, County of San Diego Homeless Services Offices/ Community Service Partner Future Growth 5 July 1 – Sept. Commercial  Upgrades to "Lunch Room" Homeless 15, 2022 Kitchen & Kitchen to become Commercial Veterans of Restroom Kitchen if City and Community San Diego Expansion support the campus remaining as Anchor Village shelter after 1 MiraMar year of operation. Pending Kitchen and grants/sponsorships received. Bath (partial  Upgrades to on-site restrooms/ in-kind) add showers/ expand on-site laundry –added washer/dryer

8. Identify fees for the full range of capital costs and be sure to also include in the proposal 3-year pro forma and detailed budget.

Attached is a detailed budget with all capital costs and operating and staffing for June 15, 2021 – June 30, 2024.

OVERALL PROGRAM DESCRIPTION:

1. What is the proposed population to be served?

“Anchor Village of Oceanside and the Oceanside Housing Navigation Center” will serve homeless individuals including Civilians, Veterans, LGBTQ, Seniors, Chronically Homeless Individuals, Families and Foster/Transitional Age Youth. This collaborative model asks each organization specializing in these populations to provide staff in-kind in-kind. We will offer free office space and use of classroom/meeting rooms. They will expand our Case Management and supportive services on-site, including support with intake and data reporting. This Lead Applicant: Homeless Veterans of San Diego Page 8 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center coordinated entry to services will ensure best possible engagement, rapport development and continuity for each of our clients.

2. Is the proposed program a collaboration? Yes or No YES

3. If yes, identify the lead agency and list collaborative partners. Provide a high-level summary of the methodology for operation of the shelter with respect to each partner’s role.

Operational Overview: Anchor Village 24 Sleeping Cottages (mobile) built and owned by Casa de Luz, will be placed on donated land, and rented for $1/year to Homeless Veterans of San Diego (HVSD). An additional 3 buildings on the west side of the property will be remodeled/partitioned in 18 rooms with a total of 26 beds for families and/or special populations (i.e. foster youth, seniors, veterans, LGBTQ, etc.). HVSD will be the lead operator, working hand-in-hand with Oceanside Homeless Resource. In total, this portion of the program will have a total of 50 beds and offer an average 45-day shelter stay plus wrap-around case management, and a maximum stay of six months.

On-Site Services: safe housing, hot showers, laundry, daily meals, wrap-around case management, goal setting and a permanent housing plan. OHR provides a ‘housing first,’ inclusive and supportive environment with clear guidelines and boundaries, access to mental health and substance use prevention/recovery, daily support groups, self-sufficiency classes, resilience tools, access to medical care, transportation, support with employment and GED/college completion. In collaboration with the greater Oceanside community, OHR helps clients out of homelessness by surrounding them in services and building lasting community ties. With a sense of purpose and belonging, they come to believe a different future is possible. With this new location we will be able to provide a family friendly community center, gardens, game rooms, computer lab, hair salon, dog park and patio/playground area with an outdoor movie theatre.

Key Operating Partners (MOU):

Lead Contact for the City: Homeless Veterans of San Diego: HVSD’s mission is to provide services for homeless veterans and to end veteran homelessness in San Diego County. Annually, they serve over 550 people at the North County Veterans Stand Down. HVSD was named as Oceanside’s “2018 Military Non-Profit of the Year”. Since their founding in 2017, through hotel placement and intensive case management, they have moved over 150 veterans into permanent housing. They serve an average of 32 veterans each month. HVSD will ensure appropriate support for homeless veterans at the Oceanside Sleeping Cottage Community.

Co-Operations Collaborator: Oceanside Homeless Resource: OHR currently provides all the services listed above utilizing 22 motel rooms with 45 clients (individual/couples/ families) and we also maintain 9 beds in an Independent Living Facility. We are everyday grassroots people working to be “Love on the Ground”. We would be so grateful to see the $45,000 a month we raise and then spend on hotel vouchers pivot toward an affordable six-month transitional housing program.

Lead Applicant: Homeless Veterans of San Diego Page 9 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center North County LGBTQ Resource Center: The LGBTQ Center provides social services, counseling, support groups and case management for the LGBTQ community and serves as an educational resource for the general community. They also provide “Unicorn Homes”, a housing/foster training program designed to ensure a safe haven for LGBTQ teens and transitional age youth who are homeless or are legally removed from their family home. The Center will ensure appropriate support for homeless LGBTQ at the Oceanside Sleeping Cottage Community.

The North County Foundation for Senior Wellbeing: FSWB provides intensive case management for low-income seniors, homeless seniors and seniors facing challenging transitions, or facing multiple care needs. Programs include daily check-in calls, emergency utility/rental assistance, support enrolling in benefits/social security, support in getting in-home care or other needed services and housing models to maintain their wellbeing. FWSB will ensure appropriate support for homeless seniors at the Oceanside Sleeping Cottage Community.

Humanity Showers: Provides our unsheltered neighbors with a hot shower via their mobile shower truck. Recently they added washer/dryer laundry components to their program. They also provided portable showers to rural areas and to the Navajo Nation. They will ensure all clients staying at the Oceanside Sleeping Cottage Community have access to a clean showers and laundry services. They also have contacts for securing low-cost portable toilets/sinks.

Oceanside Kitchen Collaborative: Currently, with the support of the City of Oceanside, OKC provides daily lunch for OHR’s motel clients. They are looking to expand. The Oceanside Sleeping Cottage’s community space (with kitchen and dining areas) will be a second home for OKC. They will be able to provide meals for OHR as well as the other groups they serve. OHR will use the kitchen for additional meals and train clients in safe food handling. Church and restaurant meal donations will further ensure three meals per day for cottage clients.

County of San Diego HHSA Homeless Services: HHSA will continue to provide ongoing support via their Homeless Social Work team and Aging and Independence Services. HHSA North County Homeless Case Manager, Steven Gonzales, has been helping with paperwork related to HUD and Section 8 vouchers, rapid re-housing and more. He also refers clients to OHR. We greatly value his expertise and HHSA’s visionary motto that “Housing is Healthcare.”

Doors of Change/Youth Coalition of San Diego/Lifeline Transitional Age Youth Program/New Path/HHSA Child Protective Services: Each of these youth service providers have referred their clients to stay with Oceanside Homeless Resource because our hotel program is not simply vouchers, we have a presence of staff and volunteers, three meals per day and support and services.

Operational Overview: Coordinated Entry-- The Oceanside Housing Navigation Center:

Our shelter partners will have offices and access to meeting rooms and classrooms. We will also have an open-door policy for all homeless related service providers to hold office hours, case management meetings, or support groups and educational presentations. There is office space and classroom areas on this site that go beyond the space needs we require to accomplish a 50-bed shelter. We hope to have more partners engage with us and utilize the Lead Applicant: Homeless Veterans of San Diego Page 10 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center center. We also welcome City of Oceanside or the Point in Time Count or Regional Taskforce on the Homeless to create offices in the ‘extra’ classroom spaces, if they have a need. We are here to be a bridge and work with everyone!

4. Describe the service provider’s experience working with local government, business, other local providers and neighborhood residents in developing a good neighbor policy through planning and, design implementation, property management and operational phases.

The partnering agencies have a combined 20 years-worth of experience with working with local government, businesses and local service agencies and community members to achieve harmony and engagement in our efforts to best serve Oceanside’s homeless populations.

5. Provide a draft Good Neighbor Plan.

Please see attached.

6. Describe the organization’s experience providing social service programs to individuals experiencing homelessness and operating year-round emergency shelter/multiservice centers and/or similar programs to the proposed shelter. Attach list of year-round emergency shelter(s) operated currently by service provider’s organization.

Year-round, HVSD operates Operation Fresh Start (since 2017), and 162 Homeless Veterans have found permanent housing solutions through the use of hotel vouchers, basic services, education, legal, mental health and addiction assistance/support getting into recovery, benefits enrollment, employment support intensive case management. Attached please find the HVSD 2020 Annual Impact Report.

OHR operates a year-round shelter utilizing a block of hotel rooms (22 rooms a night, with 40- 45 people of all backgrounds and family sizes/individuals/couples. OHR has built bridges and walked along side people with their street outreach teams and their willingness to work with every organization to be “Love on the Ground”. OHR provides emergency hotel placement with nightly room checks and three meals per day. Due to COVID-19 they also provide masks and hand sanitizer, social distancing reminders, and require daily showering.

The other vital service OHR provides is wrap-around case management and referrals. OHR is all Volunteer-Driven, partnered with a network of service providers, churches, and government agencies collaborating with us to ensure each client is supported. OHR utilizes the 14 social determinants of health to measure risk level, as outlined by 2-1-1 San Diego. Their supportive services and wrap-around case management and referral program includes providing clothing and shoes, connection to services, support in obtaining re-entry documents (birth certificate, ID card, SSI card), benefits/healthcare enrollment, transportation to medical care, disability services, employment services, transit passes, school/community college enrollment, referral to parenting classes, access to support groups, support entering detox/rehab, housing navigation, support with security and utility deposits, and furnishings when they move to their new home.

Between November 1, 2019 –Feb 16, 2021 OHR provided motel/hotel rooms, daily meals and case management to 104 unduplicated individuals of all ages and diverse backgrounds. 82% were from the City of Oceanside. 76% of clients were identified by our street outreach volunteers (who give out water, meals, tents, blankets, transit passes and our business cards), Lead Applicant: Homeless Veterans of San Diego Page 11 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center or self-identified, as living on the street in Oceanside. An additional 6% were living in their Car in Oceanside.)

We are proud to say that 89% of those we served moved forward toward housing stability: 46% gained employment and moved on to rent an apartment, 18% rented a home (families of 4 or more), 17% qualified for Section 8 housing, 3% rented a room, 3% Senior Living Community, 20% unified with family (some moving out of state to unify), and 3% unified and moved in locally with a friend. 20% moved forward to needed supportive/ transitional housing: Six-month drug/alcohol recovery in-patient program 11%, Independent Living Facility with daily meals (ILF) 9%, Foster Youth Group Home (unified with older sibling) 1%. Of those who moved forward to housing stability, 59% moved forward within 28 days or less, 76% within 29- 45 days, 91% within 90 days, 100% by 152 days. Of the 11% that did not move forward: We had 6% self-exit the program, 3% were evicted for serious behavioral concerns and refusal to accept services/support to address those needs. 1% went to the hospital (continuing to battle a serious blood infection and will discharge to a skilled nursing facility), and 1% went to San Diego Rescue Mission.

OHR saw a drastic increase in moving people forward more speedily during the past six months, as they built connections, increased outreach, and partnered with County of San Diego and the Oceanside and Carlsbad Housing Departments. OHR also secured 11 beds at a sober living Independent Living Facility with daily meals provided. There, they are continuing to provide intensive case management and move clients forward to even greater housing stability.

Both HVSD and OHR have worked hard to create a (socially distanced) community and sense of purpose for each person. To celebrate the kid’s birthdays and make holidays cheerful, to encourage clients to help setup and clean up meals. To have them engaged in healing their lives, consider going back to school, or helping them with employment. Clients appropriately engaged in their goal setting and in developing resilience, while social distancing and improving hygiene/handwashing. Thus far, 100% of those we served have remained COVID negative. OHR also reached out to the County of San Diego Public Health and was able to advocate and win over the hotel owner so that they could host a vaccine clinic in the hotel’s back parking and vaccinate clients and volunteers with the Johnson & Johnson single shot.

OHR embraces the HUD low-threshold for entry, ‘Housing First’, model— In that we take in people where they are at and work to build a network of support and resources around them. That being said, we must very quickly move clients with drug/alcohol or behavioral issues into treatment. On day three of their hotel stay, we drug test adult clients. This way we get to see if they are clean, or what is their drug of choice and determine which rehab/detox program is best suited for them. The average length of stay for a Client needing detox/rehab or serious mental health care is 5 days. We have had county support and private donors give money to place them safely in a detox/rehab or get them into a psych hospital/program. Three folks did have to be evicted due to repeatedly breaking established rules/behavioral and safety concerns.

HVSD has a zero-tolerance drug and alcohol policy, however they are able to move even faster if a Veteran has drug/alcohol or behavioral care needs and those individuals are not placed in hotel/motel rooms. Often, HVSD is able to wrap them with VA support, and place Lead Applicant: Homeless Veterans of San Diego Page 12 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center them in an appropriate program on the same day of intake. Those are the two shelter programs run by HVSD and OHR, an additional location list attachment is not applicable.

OHR serves very low-income and low-income homeless individuals, couples and families from a diverse spectrum of the community. From November 1, 2019 – February 16, 2021, the average age was 27, Infant – Age 17 (29%), Transitional Age Foster Youth (9%), Adults 25-59 (56%), Age 60+ (6%). 10% were African American/Black, 1% Chinese, 16% Hispanic/Latino, 6% Persian and 68% White/Caucasian. 9% LGBTQ.

Where they came to us from:

Came From… N=103 Carlsbad Streets 11% Encinitas Streets 2% Oceanside Streets 76% 82% Oceanside Oceanside--Living in Car 6% San Diego Streets 1% San Diego COVID Isolation Hotel 1% San Marcos 2% Vista 2%

The shortest lengths of stay were four days. The average length of stay of 47 days, and the median length of stay was 28 days. Our longest length of stay was by far an ‘outlier’, a family of 8. We worked closely with Child Protective Services to best serve the Mother and seven children and keep the family unified while getting Dad into detox, rehab and parenting classes. When they moved forward at 152 days, it was with a Section 8 voucher to a house.

Needs Met: Case Management Services/Referral Utilization: (N= 103, November 1, 2019 – February 16, 2021) N= 103 % Referral/Services Offered Utilized Aging & Independence Services-HHSA 21% Birth Certificate 21% Case Management 100% Childcare 15% Clothing/Shoes 65% Court Services 27% CPS 10% Daily Meals 100% EBT/CAL Fresh/WIC 75% Employment 48% Furnishings for new housing 10% Healthcare/Community Clinic 42% Housing 89% Hygiene Kits/Bathroom Supplies/Hand Sanitizer 100% Lead Applicant: Homeless Veterans of San Diego Page 13 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center Mailing Address 80% Parenting Classes 6% School Supplies 15% Social Security Card 38% SSI/Disability/Benefits 30% State ID Card 33% Substance Use Disorder 48% Support Groups/Mental Health 66% Train/Bus/Air fare to Family Out of Area 6% Transit Pass 69% Vehicle Donation 6% Veteran Services 6%*

*Veterans who are served by our Homeless Outreach Volunteers have historically been referred directly to the Homeless Veterans of San Diego for support in getting Case Management, reconnected to VA services and placement in a hotel/motel. Typically, HVSD places an average of 8 Veterans per month in mote/hotel rooms.

OHR Client Status as of 2/16/21 N=103 Current OHR Motel Clients* 26% Former OHR Motel Clients 74% *100% of Current OHR Motel Clients have wrap-around case management support & a housing stability plan

Where are Former OHR Motel/Hotel Clients Now? N=76 Apartment Rental 7% Recovery In-House Program 9% Family 20% Friend 3% Group Foster Home 1% Home Rental 18% Hospital 1% San Diego Rescue Mission 1% Independent Living Facility with Meals 9% Senior Living Community 1% Section 8 Voucher Housing 17% Room Rental 3% Self-Exit 6% Eviction 3%

Housing Independence 46% Supportive/Transitional Housing 20% Moved in with Family/Friend (some out of state) 23% Moved forward in their Housing Stability 89%

Lead Applicant: Homeless Veterans of San Diego Page 14 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center 7. Explain how the City of Oceanside Transitional Emergency Shelter will be integrated into the larger Continuum of Care system as well as the Agency’s existing mission, business, budget, funding commitments and capacity of agency to maintain and operate the year-round shelter/multi-service center facility model.

8. Identify all funding requirements from outside funding sources that effect the shelter’s provision of services.

At this time, our only restricted funding for this project is the funding CDL brings, along with their sponsors and volunteer build teams. Their funding is specifically earmarked to pay for the building and furnishing of 24 single occupancy sleeping cottages. They name cottages after the sponsors with a wooden plaque and each cottage is assigned an ‘address’ number for quick identification for security/janitorial, etc.

9. Describe the organization’s experience utilizing Rapid Rehousing Funding. List funds received and describe the type of rapid rehousing programs administered by your organization.

We do not use Rapid Rehousing Funding, but we work with community partners that do this work. We see no reason to duplicate their efforts and they all are welcome to utilize space inside the Oceanside Housing Navigation Center.

10.Describe the organization’s process for linking shelter residents with permanent supportive housing and include your success rate.

Intensive Case Management, Community and consistent conversations/morning circle meetings and affirmative text messages all play a part in moving people forward. Addressing trauma, walking with them and resolving needs helps too. But more important is building bridges and asking all levels of community from government to non-profits to apartment building managers, employers, etc. to step up and help and give someone that’s been through some real trauma and is ready to start fresh, a chance. We don’t want to duplicate existing services, but rather bring everyone to the table to lift people up.

OHR Client Status as of 2/16/21 N=103 Current OHR Motel Clients* 26% Former OHR Motel Clients 74% *100% of Current OHR Motel Clients have wrap-around case management support & a housing stability plan

Where are Former OHR Motel/Hotel Clients Now? N=76 Apartment Rental 7% Recovery In-House Program 9% Family 20% Friend 3% Group Foster Home 1% Home Rental 18% Hospital 1% San Diego Rescue Mission 1% Independent Living Facility with Meals 9% Senior Living Community 1% Section 8 Voucher Housing 17% Lead Applicant: Homeless Veterans of San Diego Page 15 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center Room Rental 3% Self-Exit 6% Eviction 3%

Housing Independence 46% Supportive/Transitional Housing 20% Moved in with Family/Friend (some out of state) 23% Moved forward in their Housing Stability 89%

11.Describe the organization’s prior experience with persons experiencing homelessness, including those experiencing chronic homelessness.

For HVSD, in their 2020 Impact Report, they noted 41% of the Veterans served were homeless less than 6 months. Statistically, if you can reach someone who is homeless in the first six months of becoming homeless, you can help them end it with a 92% success rate. 17% of those HVSD served were homeless more than one year, 42% were chronically homeless: 3-5 years (34%), 6 years or more (8%). For OHR, their prior in-take form did not ask length of time homeless, but it did ask if the individual/couple/family had previously been homeless. 68% had a history of homelessness. HVSD has a 96% success rate in program retention and OHR has seen 89% of clients move forward in their housing plan within an average of 45 days. The intensive case management and Case Management appropriate for each demographic is crucial to our success as well as the presence of mental health and substance abuse counselors. We help clients out of homelessness by surrounding them in services and building lasting community ties. With a sense of purpose and belonging, they come to believe a different future is possible.

To that end, we are so thrilled to have the available site be a former school with functional classrooms/meeting rooms/offices. Now as we come out of hotels (with very high costs), we can invest those dollars into our people. We will be able to offer a computer lab, library and ongoing workshops. We will require clients to complete a 6 week (45 day) curriculum aimed at teaching them life skills and resilience tips, parenting classes, de-escalation/anger management, wellness, finance, hygiene and infection control, cooking, etc. They will be celebrated and receive a certificate/graduation ceremony. Those who stay with us beyond the 45 days, cannot exceed 6 months. Classes beyond the core wellness/self-sufficiency curriculum will delve deeper in trauma informed care, healing arts, self-care time management and enrollment in GED/school or part-time employment.

PROGRAM DESIGN AND OPERATIONS

A. General Program Overview

1. Describe the proposed staffing for the City of Oceanside Transitional Emergency Shelter. Provide title and description of staff to be hired, number of staff, and number of shifts. Include all staff (including security). Describe hiring of staff (including leveraging of staff between multiple programs) or any subcontracts or vendor agreements. Identify any roles that clients may perform as part of day service program.

Lead Applicant: Homeless Veterans of San Diego Page 16 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center Title # of Job Duties Staff/Subcontractor/ Staff/ Vendor/Leverage Shift Builders—Single Volunte Build and furnish 24 cottages. 4 per weekend, Subcontractor: CDL— Occupancy Sleeping er-part- with the support of hundreds of volunteers leverages volunteer teams of Cottages time 30 to builds 1 sleeping temp cottage. Administrator: Coordinated 1.0 FTE Coordinates building Staff Entry Housing Navigation Salaried use/partnerships/MOU's/Data Collection, grant Center & Anchor Village contracts/ensures implementation of Policies & Homeless Shelter (Kelly Procedures/HR Luisi –Homeless Veterans of San Diego) Anchor Village Operations .75 FTE Works with Anchor Village clients, ensures Staff Manager shelter rules followed, handles client move-in (Vanessa Graziano— and out. Manages Security, Janitorial, Oceanside Homeless Maintenance, Community Volunteers and Client Resource) Committees to ensure appropriate supplies, services, cleanliness, and meals. Security Guard/Gatekeeper 3.5 FTE, Manages the gate and lets people in as Staff in 8 hr appropriate, walks the grounds at night to shifts, ensure safety of our clients and prevent loitering 3 shifts outside in the local community. a day, Part of the Crisis Response Team to help de- 24/7 escalate clients in the event of substance use or covered mental health episodes Janitorial/Maintenance 1.0 FTE The maintenance person will work a regular 40 Staff (assisted by Landscape + hour week, but also be on-call for urgent repairs Volunteers and Clients) Housing and to ensure infection control/cleanliness of On-Site common areas, restroom and showers, laundry, etc. In exchange they will be paid an hourly wage+ be given housing on-site up front and outside of the Anchor Village, next to the campus exterior fencing and alongside the security office. Case Managers 5 x .2 - Case Managers will come from partnering Leveraging: MOU .25 FTE organizations that serve a wide variety of Case Manager-- Veteran homeless special populations. MOU’s will be in Population place and the agency will send their staff Case Case Manager--LGBTQ Manager to hold office hours/meet with clients Population at the Oceanside Homeless Navigation Center. Case Manager-- Senior The minimum MOU time commitment is 5 hours Population per week. The average will be 10 hours/week Case Manager-- Families, per Case Manager. Each client in Anchor Women and Children, Foster Village of Oceanside will see their Case Youth, and Transitional Age Manager weekly. Case Manager may have Youth appointments with other homeless individuals Case Manager--Chronically who not yet staying at the shelter, or be Homeless/Addiction/Mental interviewing/processing a new client. Health Bookkeeper .50 FTE Recording QuickBooks transactions such as Staff or Independent (20 hrs/ income and expense, and posting them to Contractor week) various accounts. Processing payments and donations. Conducting daily banking activities. Reconciling reports to third-party records such as bank statements. Data entry and mail-merge thank you donation receipt letters Lead Applicant: Homeless Veterans of San Diego Page 17 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center Development/Grants .50 FTE Support Board of Directors in implementing Staff or Independent (20hrs/ annual fundraising plan with asks to diverse Contractor week) sources including grants, special events and stewarding individual donors Anchor Village Consulting Sets Stipend at $2,000 a month, they weekly provide Independent Contractor Mental Health Clinician their support group meetings, one-on-one counseling hours sessions and are available on-call to support de-escalation by phone or in person, or help to move the person to a greater level of mental health support. Anchor Village Consulting Sets Stipend at $2,000 a month, they weekly provide Independent Contractor Substance Use Prevention their support group meetings, one-on-one counseling Counselor hours sessions and are available on-call to support de-escalation by phone or in person, or help to move the person to a sobering environment Volunteers 40 – 50 Background checked Volunteers help with Volunteer is a employee job people grounds projects and can help with children’s classification /wk, activities and teaching of workshops in common various areas. They may not visit clients in their hrs. sleeping quarters. The bulk of Volunteers that support general operations do so by providing meals to the community—churches, service clubs and community equality groups. Volunteers will not drive clients unless authorized due to submitting proof of insurance at City required level, copy of DMV report and are enrolled in roadside assistance. Clients—Anchor Village 10 Residents, age 13 and up, upon move-in, are Residents can only get a hours/ required to sign-up for a committee: pass or reduction on the 10 wk Cooking/Kitchen hours if they begin full-time Landscape/Gardening employment Laundry Services/Janitorial Housekeeping Common Areas including classrooms and meeting spaces Repairs and Maintenance Parents –Children’s Group Activities

2. Provide information detailing the staffing and management plan including hiring policy, screening and acceptance procedures, staffing policies for safe and humane environment, policies for staff training (training plan and documentation), communication, resources and referrals, mental health and addiction skills, selfcare, emergency procedures (evacuation, first aid, CPR, 911 reporting), safety conduct (prevention of abuse, crisis intervention, conflict resolution), and appropriate behavior for dignity and respect.

Hiring will be the responsibility of Anchor Village of Oceanside (AVO) and Oceanside Homeless Navigation Center (OHNC) primary Administrator and will be a series of hiring procedures that will include: - Advertising for positions (We are a equal opportunity employer) - Consideration of program graduates and stand our volunteers or prospects from our various networks or resources -Gathering of resumes, initial top candidates will be pre-screened by phone and then offered an invitation for a face-to-face interview with key staff. - Interviews will be two part with candidate meeting with upper management staff and team leaders to get a broad perspective of candidate’s background and eligibility. Lead Applicant: Homeless Veterans of San Diego Page 18 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center - Final and top candidates will go on to be further screened with a background check, verification of experience and past employment – conducted by AVO HR designated staff. - All new employees will be provided an employee handbook along with a full procedural manual about documenting procedures and policies, as well as safety, conduct, crisis intervention, conflict resolution, anti-racism, anti-harassment workplace policies as well as code of conduct when interacting with residence. These policies ensure that each member of the community, staff, volunteers, service providers and guests are treated with respect and dignity. They will be required to acknowledge, agree to and sign something acknowledging thet have read and understand the policies and procedures of AVO. - Evacuation procedures and maps will be posted in all visible work area exits as well as in each in each residence cottage as well as bathrooms and in classrooms and workspaces. These procedures will be reviewed with staff, volunteers, and residence at least once a quarter.

3. Describe how staffing and management plan is consistent with Attachment B – Sample Center Management, Operations and Public Safety Plan. While the RFP did not include a Sample Center Management Operation and Public Safety Plan (Attachment B is the RFP Certification), we do know that we will follow standard operations and public safety for any business, care facility or housing program.

4. Provide a Staff Responsibility Matrix for the shelter including volunteer monitoring, referral service and staff coordination.

Please see attached organizational chart for Anchor Village of Oceanside and Oceanside Homeless Navigation Center.

5. Describe the Volunteer Management Plan including a plan for the recruitment, training and management of volunteers of the program. Please describe the role of volunteers and volunteer policies including a description of volunteer tasks, selection, screening, and background checks, orientation and training, and lines of authority. HVSD as the program administrator will be responsible for creating the Volunteer Management Plan including the handbook, training components, job descriptions, background checks and ongoing in-services. We will have strict rules about Volunteers staying in common/ Community Center areas. Unless they have been live scan fingerprinted, they cannot be alone with any client and they will not be allowed in bedroom spaces. There are some specialty volunteers groups (meal delivery, garden club doing landscape, a service club or church throwing a holiday party for our clients in the community room) that we just appreciate their gift of time in common areas. For volunteers who want to really work with clients or serve on our street team meeting folks where they are and helping them to move forward toward shelter, we need to do the full background check and vetting.

The collaborators have already done a strategic audit of our (in)formal policies and procedures and we will use the timeframe when the cottage are being built and areas gently rehabbed to create all documents needed for the Anchor Village and Housing Navigation Center. Each collaborator has some version of all policies and procedures need to put in place—we now just need to review, come to consensus and put all on new letterhead for Anchor Village and Oceanside Homeless Navigation Center.

6. Describe the Client Work Program. Describe the role of clients including tasks, qualifications, training and lines of authority. Lead Applicant: Homeless Veterans of San Diego Page 19 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center As noted in the staffing plan, Clients will be required to join one Service Committee that provides for the Anchor Village Community (Kitchen, Repairs, Landscape, Janitorial, etc.) and they are asked to give 10 hours per week. Clients also will be invited to serve on a Resident Council which can help generate ideas for improving the community or resolve an issue before it escalates. We want the clients to have a sense of self-governing and that they have a voice. We will also have anonymous suggestion boxes and encourage clients to follow the organizational chain of command. Start a grievance with the Anchor Village Program Manager, then if no resolution, the Administrator, then the Board of Directors, then the City of Oceanside.

7. Please provide a description of shelter client rules. Attached are HVSD and OHR Client Handbook/Rules. We will be using these tools to modify and adapt to the Anchor Village project.

8. Describe Financial Policies including: a. Financial Requests from Clients – Rent will be charged on a sliding scale, at 30% of individual documented income. Rent is due weekly on Fridays. Clients can Venmo or have cash in hand. Proof of income is documented during new client in-take. A client with no income would never be turned away, they simply owe $0 rent. Client rent is noted as agency income and tracked in QuickBooks with receipts given. For HVSD client rent is less than 10% of the annual budget. For OHR, Client rent makes up about 12% of their annual budget. b. Client Possessions and Funds Clients will have a small safe with a combo lock in their rooms to keep their valuables and cash safe. There is storage under the bed for their possessions. If someone self-exits the program, they have 3-days to pick-up their personal belongings. Failure to do so can lead to items being donated to our local thrift shop. Items that are deemed to be important like ID/wallet/personal medical paperwork will be kept locked in the security office. If the person doesn’t return within 2 weeks, papers will be shredded and ID/wallets will be turned over to our local police department. c. Annual Outside Audit In accordance with the Office of Management and Budget Circulars A-133, A-128, and A-110, the Federal Government requires that organizations receiving a cumulative amount of $750,000 or more in Federal financial assistance in a fiscal year must have an audit prepared at the end of the fiscal year (referred to the “Federal Single Audit”.

Neither HVSD nor OHR have federal funding accumulating in excess of $750,000 annually, so we will not do a Federal Single Audit. However, OHR and HVSD requested to put $3,000 of our City of Oceanside CDBG grant to pay for the cost of an independent financial review for both organizations for the 2021-2022 Fiscal Year.

9. Financial Reports Review – – Include one previous year report. Attached please find HVSD’s 2020 Impact Report and a copy of their most recent 990.

10.Describe the Safety Policy for the facility including: a. Facility maintenance Our maintenance and repairs staff member will be living on-site and be on call outside of regular working hours and we have 24/7 security guard coverage. We will utilize walkie-talkies between the maintenance, security and in our offices. They can address emergency issues like water leaks or a safety hazard, light bulb replacement, etc. Lead Applicant: Homeless Veterans of San Diego Page 20 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center b. Fire and earthquake safety We have standard policies in place. We will create disaster preparedness kits with a fire extinguisher, first aid kit, a battery-powered radio, a flashlight, and extra batteries. All staff will be trained on how to turn off the gas, water, and electricity. c. Fire prevention procedures For fire safety, the stove/ovens will have child proof locks on them when not under supervised use. We only have one appropriately distanced smoking area and will provide a fire-proof ash can. We also will have training sessions on microwave use and avoiding things like burning popcorn or putting metal in the microwaves. We will keep all landscape appropriately trimmed and ensure there is a firebreak clearance in the brush/nature area below the property, we can supply volunteers to help trim/clear as time moves forward working with recommendations from Fire Station #3. We are installing a door and extra windows that are an alternate means of egress on all living/sleeping spaces. We will install smoke alarms in all spaces. Additionally there will be a minimum 6 foot clearance between sleeping cottages for evacuation. We could expand this to 10 feet if that is the City’s preference/requirement. d. Fire drills and documentation We will conduct monthly fire drills and document how long it took to get all people evacuated and notes for improvement. We will have the drill’s fire source originate from different areas of the campus and at different times of the day to ensure we always know our evacuation plan and staging area will work. We will solicit feedback from our neighbors at Fire Station #3. e. Fire inspections and extinguishers We have a monthly inspection check-list and a client move out check-list. These forms include testing the smoke alarms throughout the campus and checking that the fire extinguishers are current by date and the pressure gauge reads as in the green. We will train all clients and staff on the PASS method and hang posters as well. f. Temporary relocation plans We will have an MOU with several area churches, beginning with First Presbyterian Church of Oceanside because of their proximity, social justice ministry and large auditorium space. They are approximately 1 mile from 3131 Oceanside Boulevard. We will also create an MOU with a fellow shelter provider more than 15 miles away--- that if they need evacuation, they can come to our campus and vice versa. This is similar to the action plans put into place by Community Care Licensing for RCF-E’s after the fires of 2007. We will also confirm in the MOU that our partner organizations are pet friendly because our campus is and we cannot ask people to evacuate without their four-legged family member.

11.Describe the Security Plan for the Facility including: a. Eligibility screening HVSD has an extensive client entry screening process including a TruthFinder background check software, and in the case of Veterans DD-214 forms. OHR has access to the same programming and the two lead organizations will work with collaborating case managers to determine eligibility of an applicant and which Case Manager they should be placed with for their weekly check-in base on special needs. b. Secured entrances /c. On-site security personnel We have designated the first ½ of the portable building at the only entry gate to the property as the security office. Guests will first need to check-in there. Security is on-site 24/7 and so is the maintenance and janitorial staff person. d. Security alarms and cameras At this time we do not intend to install cameras, but we will have security alarms for the security office and the business offices. Lead Applicant: Homeless Veterans of San Diego Page 21 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center e. Security lighting We will be hanging lighting on the overhead car port by the security office and each of our cottages and living spaces will have porch lights. We will have solar lighting for the restrooms and at night, at 10 p.m. the showers will be locked. A person working a night job or with a legitimate need can have security unlock a shower. f. Loitering policy Anchor Village of Oceanside will have a strict no loitering or loafing policy on or around the entire campus. All visitors will be required to enter through the main gate. If they are a visitor to the campus, they will be given a Visitors pass and sticker to get on campus and will only permitted 15 minutes prior to their appointment. Residents of AVO will not be permitted to loiter around the gates or outside perimeter or surrounding areas of the campus. Residents are also required to check in and out through the main campus security gate. We expect Residents to be participating in the community, attending programming or utilizing their cottage space when not working or off-site for appointments and errands. g. De-escalating conflict A specially trained part of our staff will act as an Emergency Response Team (ERT) and will be asked to respond on campus to a resident of AVO or a campus guest that is having a problem. All case managers and AVO’s mental health staff will be trained and a part of this ERT. All measures will be taken to defuse the situation, while ensuring the physical and mental safety of all residents, staff, and guests on campus. We use a team approach with ERT but we utilize case managers and mental health providers, or whomever is identified as having the greatest connection to the resident to talk things through and try to defuse the situation or conflict. At any time if the safety and welfare of anyone is compromised or at risk, we will notify law enforcement to respond. h. Entrance and exit procedures Entrance and exit procedures are all to be conducted through the main gate of the campus and will require each person to state their business on campus, show a ID possibly and be issued a temporary pass if they are a guest or there for an appointment. i. Policy regarding storage of client’s possessions As a new resident is welcomed into the AVO community they will have to have all their items checked for any illegal substances, paraphernalia, personal possessions will be itemized and inventories, medicine documented etc. Items too large for their cottage or more than 3 large bags and a few personal items may be asked to store excess items in the AVO storage area to not clutter up their cottages with unnecessary items. It will be at the discretion of the resident manager and case management team about what they can keep in their cottage. j. Policy on possession of weapons on-site Possession of any knives, firearms, handgun, mace, brass knuckles, tasers, personal protection devices or anything deemed a weapon is not permitted on campus at any time. If security discovers an incoming resident is in possession of a weapon, that item will be tagged with owner’s name and stored in a secured safe while the resident is a guest of our program. The personal property will be released upon the residents exit of our program. Items will not be stored after 10 days and considered abandoned and turned over to local law enforcement if not claimed or arrangements for pick up are made. k. Procedure for contacting police – Every effort will be made to defuse combat of residence or guess on the campus or community grounds. As stated in previous sections emergency response teams will be on campus to respond if necessary. If the ERT feels there is compromise safety concerns or risk of harm to the individuals or residents, yes, volunteers, or staff appropriate calls for help will be initiated Lead Applicant: Homeless Veterans of San Diego Page 22 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center without hesitation. ERT campus teams Will try their trained protocol for de-escalation before PERT or law enforcement is called.

12.Describe the Health Policies related to: a. Possession of controlled substances Clients with a current prescription for a controlled substance (NARC) will need to include that medication in their move-in medication list and we confirm the medication is in appropriately labeled bubble pack or medicine bottle with their name and is not expired. Clients must keep all medications stored in the safe in their room. b. Policy for drug possession HVSD and OHR reserve the right to require Clients to submit to drug testing if they exhibit suspicious, unusual or out-of-the-ordinary behavior. We recognize that there may be legitimate reasons for some of these behaviors, and these issues will be discussed with case managers and medical providers. An unusual or changing behavior pattern merits investigation, whether it is the result of a medical condition, prescribed drug side effects, or alcohol/drug abuse. If Security or Management has documented unusual or suspicious behavior, the Client can be asked to submit to a drug test. If the Client refuses to take a drug test when asked, or takes a test with positive results, he or she can be required to find other housing. Clients must agree to drug testing regularly, randomly, or for any reason. We do not have sobering services, but we have gotten clients through a night under staff supervision and then helped them quickly navigate to a recovery program. c. Security, use, and access of prescription medications/d. Client use of over-the-counter medications Clients must log all medications they brought with them during in-take and let us know about new prescriptions if they seek medical treatment during their stay with us. ALL medicines, prescribed or over the counter must be kept in their room safe at all times. e. Client access to emergency and medical care A frequent part of our in-take process and case management is benefits/medical care enrollment or helping someone get to Vista Community Clinic or TureCare (formally North County Health Services) for needed medical care and treatment. There are times when a new in-take has occurred and the person’s care needs are obviously beyond our scope or they have open wounds or need support with adult briefs or came as a paraplegic without a wheelchair. We do get folks in urgent or emergency care and work with the hospital discharge planners to support appropriate placement in skilled or other level care facilities. Specifically, if a person expresses desire for self-harm or has an unobserved fall or a fall where they hit their head, we will call 9-1-1 immediately. f. First aid equipment, supplies, and procedures We have first aide stations throughout the campus by our sinks. As part of our weekly inspection of the grounds and testing of fire alarms, etc, we will include review of the first aide supplies and restocking. g. Policies and procedures for disease prevention Good hygiene, hand washing, masks (PPE provided), social distancing helps greatly. We have managed to run our motel shelter programs and keep everyone safe and COVID free over this past year and a half. Keeping communal surfaces wiped down several times per day. Washing sheets and towels regularly and separately from personal clothing in HOT water helps prevent infestations like bed bugs and body/hair lice. Encourage people not to share drinks, sanitation of restrooms, etc. We understand and will train on Universal Precautions, Infection Control and Preventing Pests and Infestations.

13.Describe Food Policies related to: Lead Applicant: Homeless Veterans of San Diego Page 23 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center a. Provision of nutritional needs of clients HVSD and OHR have historically been able to secure all meals through churches, restaurants, social groups and individual volunteers/families. We have a relationship with the North County Foodbank/Feeding America for fresh produce and perishable items. Our daily nutritionally balanced lunch comes from the Oceanside Kitchen Collaborative who meets all health department standards and has food handler’s certification. b. Meeting health department standards /c. Provision for sanitary storage and preparation of food For now, we will have on rare occurrence a restaurant or Oceanside Kitchen Collaborative (OKC) prepare meals on site. For the most part, until we do a kitchen expansion in year 2 of the grant, we will continue to have food resources brought in and residents will use their individual room/cottage fridge and microwave. We will use the Community Room’s smaller kitchen for prepping pre-packaged items for snacks and breakfasts. We will also provide hydration stations with coffee and water. Meeting the health department’s standards includes labeling and dating food, first in, first out on snacks, and ensuring pet control services are not limited to the perimeter of the property but also around each cottage and living space. We will keep all donated food off the ground and appropriately store cold items. We will continue to grow this policy as we grow our culinary programming onsite and have a formal MOU with an organization to teach cooking classes to our residents and we will welcome OKC to use the new kitchen facilities.

11. Transportation flow on and off the property: All traffic, cars, vehicles, deliveries, service providers, law enforcement, staff, residents, and guests shall access the campus through the main entrance. Each person coming on to campus will be required to check in the front gate with security and be issued a parking pass and guest sticker if not a resident of AVO. There shall be a designated route for deliveries that gives access to delivery drivers after security check to the front office or community storage area. Guests without appointments will have appointments scheduled for them through the security front gate and an on-call intake coordinator. All guests will be required to have business on campus to park and gain access. There will be a locked resident gate on campus and only AVO residents will have access to the AVO residential area. This is to ensure the privacy and safety to all AVO residents, children and staff. AVO will have campus security, that will be on 24-hour patrol. Campus gates will be locked and closed to any visitors between the hours of 10pm and 6am. Residents that must leave due to emergencies will of course have the freedom to leave. Early or late Work Permission passes will be provided through the case managers or resident staff. b. Pedestrian Traffic will have a designated walking lane through the front gate and will still be required to check in and follow the same procedure as all vehicles. c.Bike traffic will be required to check in through the front gate and will be required to that point to walk their bike on the campus and lock it up at the designated bike rack or if they are residence to the AVO community they will be allowed to bring their bike onto the community campus and lock it up in the designated bike area or take them to their individual cottages. d. Resident Shuttle buses: will be allowed to drive on to the campus using the main gate and can drop off and pick up residents. Public Buses: Guests and residents coming to campus by bus will still follow the procedures as pedestrians, as no public buses will be allowed in the parking lot or on campus property other than the front driveway. e. Personal Vehicles will enter through the main gate and will have to state reason for campus access. Lead Applicant: Homeless Veterans of San Diego Page 24 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center f. Staff Transportation of clients will be provided by designated staff that have been prescreened and proof of insurance has been provided. Staff will need to check out and then check in through the AVO resident manager, and AVO log travel. Volunteers may not transport Residents at this time. This may be re-evaluated as we move forward. g. Transportation policies for Navigation Center Clients: Transportation procedures will be strictly followed. At service providers discretion they may or not provide rides or transportation to guest at AVO. AVO will do everything in its power to always have one day bus passes to guests that may need to get somewhere. It is our hope that there would be a variety of service providers that share the space on a regular basis to allow the guest the access to many services right on campus. h. The Delivery of Shelter goods and community donations – will only be received during regular daytime business hours and will either be directed to the front office of campus or the community center.

15.How may the facility accommodate pet and service animals? Describe policies pertaining to the shelter of animals on- site or off-site. We will welcome pets to Anchor Village, but we will conduct a pet suitability assessment. Pets, when outside of the personal cottage/living spaces must be on a leash at all times. We are putting in a dog park area with fencing, dog water fountain, trash receptacle and poop bag dispenser with reminders to pick-up after your pet. Clients may not leave dogs in their living space for more than 4 hours at a time and if an animal is having excessive behavioral issues (barking, especially during quiet hours) we will work with SD Humane Society’s Oceanside Campus to support the short-term care and encourage the client to take the Good Canine Citizen Class with their pet. We have had some cats and a bunny and we made it work. Room inspections may occur more frequently when there is a pet present. We do honor and welcome both physical/trained service dogs and emotional support animals. We do encourage spay/neuter and will be glad to contact SNAP and take the client and their pet to a neuter scooter event.

16.Explain your grievance policies and procedures related to receiving and posting the policy, process to make a complaint, resolving a grievance, meeting with staff, and whistleblower policy. Employees who file grievances can: 1. Reach out to their direct supervisor or HR department. 2. File a grievance form explaining the situation in detail. 3. Refuse to attend formal meetings on their own. 4. Appeal on any formal decision. We have ALL the expected wall posters and information hanging in the common area of the Oceanside Homeless Resource Hotel Shelter. We will continue to post that information in the Anchor Village Community Center and in the staff breakroom for the Oceanside Housing Navigation Center.

17.Describe how you will work with the City’s designated Project Manager and design team to influence the design of the year-round transitional emergency shelter/multi-service center to ensure the facility can serve multiple populations and serve both as shelter and a multi-service center. We welcome a regular monthly meeting with the City’s Designated Project Manager and we also welcome City Staff to use the offices/meeting rooms/classrooms as needed to best serve our mutual clients. We all have the goal of moving people off the streets and into better housing. Direct and clear communication are a hallmark and consensus decision making has Lead Applicant: Homeless Veterans of San Diego Page 25 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center to be in place with all of the collaborators we have brought on board with us. We do believe the inclusive model, with community population service providers giving staff time, and dynamic partnerships, together we can create a shelter community that is a real source of pride for our city. We are anchoring people to hope and community and services in a wonderful healing space that built for them by community volunteers. This fits with HVSD’s motto “Boots on the Ground” and OHR’s motto, “Love on the Ground”. It’s incredible what we can accomplish when we all come to the table.

18.Describe how you will maintain the facility infrastructure from high intensity use. Include discussion on the plumbing, HVAC, sanitation, appearance, pest control and landscaping. Our maintenance and janitorial staff person will live on-site, be on call to handle most things liked stopped up toilets or repairs. They will also have a committee of professional volunteers and clients supporting the facility care. Clients must join one committee and provide 10 hours per week in service. We have put in 10% contingency funding to deal with things like HVAC repair or unexpected plumbing needs as we reopen buildings. At the beginning we are managing this through having the shower trailer and portable restrooms and hand sinks. Our friends, JDawg (Veteran owned and operated junk removal) already have agreed to come on board and haul out things on the campus that are not needed. We also spoke with several area garden clubs to take a rotation once a month, and support the care of both the landscape and the community garden, which will be laid out by CDL and seeded with tools and plants by Coastal Root Farms. We want our clients to feel purposeful and part of a beautiful and healing community.

B. Level and Types of Services Offered 1. Provide a brief summary of the type of services which will be available for clients including: a. Type of services to be provided and expected outcomes to be achieved b. Indicate the level and type of supportive services, both on and off-site c. Location of services (on or off-site, and if off-site, location and transportation) In terms of transportation for off-site services and errands noted in the chart below, our general shelter operating budget does include the purchase of a nine-passenger, ADA accessible van and 1 golf cart to be used by maintenance and security. d. Proposed source of funding for services not funded by general operating funds for the shelter facility (i.e. mobile medical clinic, etc…) e. Describe level and frequency of case management

Supportive Service Level/Frequency Location How Funded if not part of General Shelter Operating (on-site, off-site, Budget both) Hot Meals 3/day + snacks On-site Volunteers, Restaurants, Oceanside Kitchen Collaborative Showers & Laundry Daily/Weekly On-Site General Operating will cover Washer/Dryers, Humanity Showers covering Shower Trailer Case Management, Daily Check-In/Weekly Check-in by 10 MOU’s with diverse supportive service organizations Meeting a.m. via who agree to give a minimum of 5 hours Case Goal Setting, Applying text/Weekly Management staff time. Average partner will give 10 for Benefits/Resource Meeting hours. Manage clients assigned to them, support new Housing Plan client in-take, documentation and reporting/stats Computer Daily + Weekly Classes On-site Lab/Printing Life and Soft Skills Weekly classes – On-site, 1st 6 Computer lab, library and deep cleaning/furnishing Classes parenting, anger weeks (45 days) classroom spaces is in the general operating budget Lead Applicant: Homeless Veterans of San Diego Page 26 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center management, Graduate. resilience, cooking, Longer stay— budget/finance, time more classes for management, up to maximum computer classes, Apps, 6 month stay gardening, healing arts Resume/Job Search Weekly On-site Case Managers/Volunteers Support going back to school NA/AA Meetings Daily Both Support Groups Daily Healing Circle/ Both Part of general operating budget Weekly led by our stipend MFT 1:1 Counseling On-Site Part of general operating budget—stipend MFT Mental Health 1:1 Counseling Part of general operating plan –stipend Counselor Substance Use Disorders Healthcare Support in getting As needed VA for veterans care, possibly Medicare for most, work enrollment & transporation to and with Vista Community Clinic and TrueCare (formally Access to Care from medical North County Health Services) care/clincs Shopping Trip Loop to store Weekly off-site Barber/Hair Salon Volunteer Stylists Weekly -on-site Bus Passes/Uber Daily- on-site Bicycle Repair Help with bicycle Daily—on site Escondido Education Compact support repairs/learn how shop Car Clinic Help with minor car Monthly—on Volunteer Clinics repairs site Basic Needs Shower, Food, clothing, Daily—on site Part of general operating/Donations from Community shoes, stamps, diapers, toiletries, jackets, sleeping bag, etc. Recovery Access Support to enter drug Daily—off site Case Management calls, find a spot, get them there and alcohol recovery ASAP Networking Legal Provide transportation Weekly—Both San Diego Bar Association Pro Bono to Homeless Court or get Pro-Bono Legal Advice Ask the Nurse Clinic Private HIPPA Weekly—On site Volunteer RN’s/County Public Health Nurses compliant space to talk to a health provider and ask questions

2. Describe your Coordinated Service Delivery Plan including overflow management. We will be asking guests to make an appointment if they canto visit the campus and try to do an intake of their needs over the phone to schedule as many resources as possible for them. Those who arrive without an appointment will be seen/screened and given a future appointment date and some form of transportation voucher (uber, bus pass) so that they do not loiter. 3. What are your organization’s policies regarding personal and database confidentiality? Please explain any exceptions to these policies. Lead Applicant: Homeless Veterans of San Diego Page 27 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center AVO has a strict confidentiality policy regarding databases and personal information. Our residence and guest’s information will be coded and kept confidential. Each resident will sign a personal confidentiality contract as well stating the importance of respecting their cottage neighbors, their community at AVO and the staff and volunteers as well. They will understand that we value their privacy and will only share vital information in the case of an emergency, or in the case where AVO staff felt that the person was at risk for harming themselves or another person. C. Service Providers

1. Points may also be awarded if the proposer has partnerships with services such as Mobile Medical, Oceanside Housing Authority, Cal Optima, Veterinary/pet services (North County Humane Society), etc. As our application has shown, collaboration is our strength and we are glad to welcome the Oceanside Housing Authority to use office spaces and classrooms as well as Cal Optima.

2. Name of agency which will provide the services and their similar experience. Attach letters of endorsement, if available. We are running out of space, our collaborative partners have been listed above and we welcome anyone who wants to bridge together for the betterment of our mutual clients.

D. Client Selection and Service Delivery 1. Describe Non-Discrimination policies including: a. Compliance with Americans with Disabilities Act b. Gender-Specific Programming Policy c. Sexual harassment Policy d. Policy Regarding Sex Offenders

HVSD and OHR both have extensive non-discrimination polices and comply with the ADA. We are open to using gender pronouns that people note they are using and we have genderless single stall bathrooms. Harassment in any form will not be tolerated and can be grounds for eviction. Our first goal would be to de-escalate and education, but we will handle it swiftly. We do not accept registered sex offenders into our programs because of serving families and children.

2. Describe how clients will be connected to permanent affordable housing through the use of rapid rehousing or other systems such as diversion. We help clients apply for any and all forms of rehousing, HUD vouchers, section 8, etc. and we encourage and welcome all housing resource options.

3. Describe the client referral process: how clients are referred to the program from Oceanside Police and Oceanside Housing Authority only and program linkages with other organizations and service providers in compliance with the Sample Center Management and Operations Plan and its use of the Coordinated Entry System.

Please see attached document showing where referrals came from for HVSD and OHR this past year.

4. Description of Admission criteria and procedures included: a. See HVSD Guidelines b. Identification is required – but exceptions can be made on a individual basis based on the circumstances and the possibility of positive identification by law enforcement or other service Lead Applicant: Homeless Veterans of San Diego Page 28 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center provider. We understand that sometime ID’s are lost or stolen. The resident will not be allowed to move on to campus until he or she can be positively identified. c. Screening requirements: All residence will have a background check done before acceptance into the shelter to protect the residents and children within the campus. d. Bed Reservations are typically not accepted but in the case of law enforcement, local hospitals, or participating service providers – cottages can be held for a maximum of 48 hours for an incoming, pre-screened resident if there is an available cottage available. e. New Clients will be required to attend new resident meeting, and also community resident meetings each week as long as many classes and enrichment activities in addition to meeting with their case manager. New residence will be assigned a resident “Buddy” to show them around and introduce them to staff, volunteers, and other community members. f. Day leave and returning clients: Residents will be allowed to leave campus as needed with day passes for appointments, employment, jobs, outside service providers, legal, medical and family obligations. All residents must get their trips approved by the resident manager or their case manager. g. Hours of Operation: Main campus will be open 9am – 5pm and AVO community residents will have quiet hours with gates closed and secured from 10pm to 7am.

5. Once a resident has exited AVO’s program, other than for a medical or mental health emergency they must reapply. Residents are not allowed to be gone from the program overnight unless they have a death in the family or a documented medical emergency that requires them a over night stay in the hospital or treatment center. In that case, cottages can be held for 5 days. Residents released for behavioral, or violation of rules are not eligible to reapply or be on campus for 30 days.

6. How will the case management plan increase stability? We utilize the 14 social determinants of health to measure risk level, as outlined by 2-1-1 San Diego. Our supportive services and wrap-around case management and referral program includes providing clothing and shoes, connection to services, support in obtaining re-entry documents (birth certificate, ID card, SSI card), benefits/healthcare enrollment, transportation to medical care, disability services, employment services, transit passes, school/community college enrollment, referral to parenting classes, access to support groups, support entering detox/rehab, housing navigation, support with security and utility deposits, and furnishings when they move to their new home. 7. How will your agency be able to meet the goal of length of stay of 45 days or less and connect clients to permanent housing per the local municipal code for emergency shelter? HVSD has an average length of stay of five months, while OHR’s average length of stay is 45 days. We expect to see 40% move forward in 45 days, 60% in 4 months, 100% by month 6. 8. Describe your organization’s participation and experience working with Homeless Management Information System (HMIS) and your plan to comply with HMIS requirements. HVSD has taken this training and OHR recently requested to be added to it to support tracking our current CDBG grant. We will be glad to comply with their requirements.

F. Proposed Annual Operating Budget

1. Include an annual operating budget to include at a minimum the following line items:

Please See Attached. Lead Applicant: Homeless Veterans of San Diego Page 29 of 29 A partnership with Oceanside Homeless Resource, Casas de Luz and multiple other service providers. Project Name: Anchor Village of Oceanside (Sleeping Cottages) and The Oceanside Housing Navigation Center

Attachments to our Application: 1. City Shelter RFP Certification 2. Site Plan 3. 3 Year Detail Budget for Capital Improvements to Open and Shelter General Operating 4. Key Collaborator Bio’s 5. Good Neighbor Plan 6. List of Agencies that Refer Clients to HVSD and OHR 7. Org Chart for Anchor Village of Oceanside and Oceanside Housing Navigation Center 8. Client Handbooks/Rules—HVSD and OHR 9. Annual Impact Report 2020—HVSD 10. HVSD most recent 990 11. Casa de Luz sleeping cottage presentation

Community Existing Center Classrooms

Existing 6 Partitioned Offices 8 Parti- Rooms 12 Partitioned tioned Rooms

Security Offices Maint/Janitorial Home & Workshop

Casa de Luz will make final U shape design to scale of Cottages and parking will be plenty. We will still try to get a scale drawing from planning office to support better visual City of Oceanside Board—HVSD Board— OHR Administrator —Oceanside Housing Navigation Center Program Manager—Anchor Village of Oceanside MOU Community Partners Maintenance/Janitoral Staff Person Case Managers Landscape & Community Garden Volunteers MFT & SUD Counselors Resident Council Workshop Teachers Certain Client Commitees Navigation Center Volunteers Meal Prep Volunteers Security Guard Community Center Volunteers Certain Client Committees NA/AA Leadership Building Volunteers/MOU managemkent with Casas de Luz Other Resource Partners like Humanity Showers

Basic Chain of Command/ Organizational Chart for Anchor Village of Oceanside and Oceanside Housing Navigation Center Anchor Village of Oceanside Good Neighbor Guidelines

Introduce Yourself Whether you are new, or a new neighbor moves in, introduce yourself. If you are new do not hesitate to ask for help, ask about community activities and classes and get involved. We are all in this together! If you are a resident and you see someone new give them a smile, offer a helping hand and invite them to a community event with you. Be Considerate Get to know your neighbors, treat each other with kindness, lend a hand, work together, offer a smile . Stay Tidy keep your cottage area tidy, keep your cottage clean so it does not attract critters and creepy crawlies. Act with kindness in every interaction you have with staff, volunteers, service providers, guests, and other residents. You never know what someone is going through. Be a model citizen this is your community, lend a hand, help someone carry something, pick up trash, help clean the areas of our neighbor clean and tidy. If you see something broken or not right report it to staff. Everyone is asked to contribute time to this community. Please offer your help, we all have a responsibility to make our community grow, Silence is golden respect your neighbors and keep music, TV’s and conversation low between the hours of 10 pm and 7am. Remember too some of your neighbors might be sleeping during the day because they work at night . Speak Easy and remember this is a family environment and children are present. Speak kindly and please no cussing! Use an indoor voice even when outside, keep phone conversations to yourself and be respectful of who is around you. Not everyone needs to hear your business. Respect one another and realize each of us are struggling. If you are part of conversations where people share, be respectful and don’t communicate with others about that person. Practice the Golden Rule…. “DO onto others as they would have done to you”

Rules & Guidelines

A project of Homeless Veterans of San Diego

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Operation Fresh Start is a unique program to help motivated Veterans that are identified by our program. o This program is a short-term program. It is meant to be a 30, 45 or 60 day program. Your case manager will determine your target date for completion. If adequate progress has been made during your stay, your time may be extended.

o You will be expected to pay for a portion of your room through our “Cost Share” program. Your case manager and you will determine what you can afford to pay and expect weekly payments or another arrangement to be made.

o Space is very limited and meant for those ready to move ahead quickly.

o This program is privately funded, we rely on donations to keep these rooms open for you. You may be photographed for advertising or social media – to help us fundraise. Our donors want to see the people they are helping.

o You will be required to accomplish things daily

o The intent is for this to be a temporary housing solution

o It is a SAFE place for everyone – there are children in our program

o It is a sober, safe place to get positive things accomplished and move forward

o You will be assigned a Case Manager and will meet with them 2-4 times a week

o You will set a GOAL plan with your case manager and then be assigned “Action Plans” weekly to get accomplished.

o Never hesitate to ask for help or ask questions

o If you have income you will be asked to “Cost Share” – (Example: if the room cost is $60 a night, we will ask you to contribute $100-200 a week)

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The more you can help the easier it is for us to keep you housed) – Discuss with your case manager – cost share based on income. Couples regardless of marital status will each be asked to contribute – it is based on Total Household Income)

Rules of Operation Fresh Start:

You will be required to meet with your case manager at least once a week

Respect others, speak kindly & calmly

Maintain your sobriety – get a sponsor, ask for help – You are not alone!

No guests or visitors in your room without checking with your case manager first

No Drugs, Alcohol, Illegal activity, or SMOKING in your room

Please keep your room clean or orderly -if it gets dirty or unorderly, you will be asked to clean it – or leave!

Clean up after yourself – all areas of your room and outside need to clean

There will be periodic random room inspections – be prepared, be clean and tidy please!

Keep yourself clean. Laundry facility is available at the motel

No hanging out around the motel parking lot at anytime

Please be respectful of all motel staff, program teams and other guests.

There is to be NO yelling, arguing, or fighting in your room or on or around the motel property.

Communicate any issues with your case manager.

Be a good neighbor and help when you see someone who needs a hand. We are a community here

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You are expected to be in your room each night by 11pm – unless you are working

If you vacate your room without notice, you forfeit your spot in our program

If you violate any of the above rules you are going to be asked to leave without warning.

You are expected to get things done daily. If you are not putting in effort to accomplish your goals, you will be put on warning and may be given a notice to leave our program either verbally or in writing.

The motel is busy, sometimes they may think you are checking out, don’t panic just give me a call.

You are financially responsible for damages to the room!

What you are Expected to do while you are in Operation Fresh Start:

Follow your weekly Action Plan – utilize the resources given to you

Meet with your case manager weekly – Your Day to meet will be: ______at ______am / pm

*Check in daily by phone or Text

Communicate with your Case Manager daily – check in by phone or TEXT each day by 10am

Track your communication with resources.

Write yourself daily goals and To Do Lists

Be prepared to communicate your accomplishments daily/weekly with your case manager.

Be willing to Do the work necessary to move forward – the goal is to get permanent housing

If you become frustrated, overwhelmed, or need assistance – please know we are here to help.

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We want your stay with us to be productive and successful. Please feel free to reach out to us if there is anything, we can do to help you on your journey forward.

Veteran:______Move in Date:______Cost Share $:______Rent Start Date:______

Veteran Signature:______Date:______Case Manager:______Date:______

Cost Share Worksheet:

Vet: Income Sources: Monthly Income: Veteran $

Spouse/Other: $

Total Income $ Operation Fresh Start weekly rent $

Weekly Cost Share Contribution: Left over monthly Budget: $

Rent Collected: Due each Friday Date Rent Paid Date Rent Paid Date Rent Paid: Notes:

I have received a copy of the program rules and guidelines and agree to follow them, or risk being asked to leave the program immediately without notice. X______Date:______

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Expectation of Financial Responsibility while in Operation Fresh Start Program

___ Operation Fresh start is a privately funded program. It is a privilege to be chosen to stay in our program. This program is for those that are serious about turning their lives around and ending their homelessness for good.

___ It is going to take motivation, commitment, and dedication on your part. It is also going to require that you stay sober, focused, and do your part daily to move forward.

___That means that you will need to check in with your case manager daily by phone or text message. If you can work, you will be expected to look for work or go to a job daily and work a reasonable amount of time daily or weekly. If you cannot get a job that gives you enough hours, you either need to find one that does or get a second job. You need to have something that will allow for self-sustainability in the future.

___You will also be expected to save your money. This program is meant to be a steppingstone for the future and a time for you to reset. Money, finances, and your bank statements will be a part of weekly conversations with your case manager.

___Within 2 weeks of starting to stay in the shelter program, you are expected to find a job. Once you start getting paid, you will be expected to contribute to your room. You will be asked to provide Paycheck stubs to prove your employment at least every other week.

___You and your case manger will decide a budget for you and how much you can or need to contribute weekly.

___If you refuse to work or are not making a reasonable effort to work, you could be asked to leave the program. If asked to leave we will need to leave the program within a determined time.

___If you are found to not be progressing forward in the program, you will also be asked to leave within 24 hours. 6

28-day Waiver for Motel room stays and cost sharing responsibility:

I, ______have full understanding that I am a guest of Operation Fresh Start and the Motel in which I am staying. I understand that I have no occupancy rental rights as a tenant of the motel or the program. At any time if there is a problem with my behavior, progress in the program or other issue I am involved with. ___

If I am asked to participate in the HVSD “cost sharing” program because of my income, I understand that I have NO rental rights to the motel in which I am staying, regardless of whether it has been more than 28 days. I will not pursue legal action or bring a lawsuit against the motel or Homeless Veterans of San Diego for eviction, because I understand that I am a guest of these businesses and services. I am responsible for all property that I bring on to the motel property and do not hold The Motel or Homeless Veterans of San Diego responsible for any loss to property while in the program. ____

I also understand that Operation Fresh Start, a project of Homeless Veterans of San Diego is a privately funded, nonprofit and that they are sheltering me during my hardship as an act of kindness and to give me a solid foundation to move forward towards stability and a better life. I understand that if I have disability pay or income of any kind, I will be expected to contribute to my room Each week an agreed amount. This is called cost sharing and is necessary to keep the program running. ____

I understand that there are rules and guidelines put forth as a safety to myself, the staff of HVSD and the motel and the other veterans in the program. If I violate the rules for any reason, I may be asked to leave the program without warning. I have no contractual agreement as a renter. ____

X ______Date: ______X:______Date:______

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Impact Report 2020

The Face of Homeless Veterans:

96% 47% 62% % 51-75 yr.’s of age. are Are Male unsheltered are Marine’s. 31% are 18-30 20% are 31-50 6% are sheltered Navy 32% Army 11% 4% are females. 2% are 77 or older 18% live in cars Air Force 2% 2% stay with friend or family Coast Guard 1% 12% are facing eviction Reported causes of Homeless Statistically if you can % Homelessness: with infants or children: reach the homeless within 41 st the 1 6 months of their homelessness, you can Have been Loss of Job end it homeless Family Issues less than 6 months Mental Health Addiction 17% more than a year Childhood 34% 3 to 5 years up 34% 8% Chronically 6 or more Trauma 92% from 2019

We Are In This Together!

Our Year In Numbers:

Permanent housing solution found (2017- 2020) 161 1 Veteran per week average goes into housing permanently! 612 Unique 1st time Veteran calls or visits to HVSD

273 Veteran Intakes with Case Management

121 Continuum of Care with past HVSD clients

42 Sheltered though Operation Fresh

240 Days of hotel rooms paid for 3416 Meals Provided 1427 Basic Needs/food/clothing/diapers/toiletries/jackets/sleeping bags

31 Bus Passes: Uber/Transportation Assistance 210 VA Services (Claims, Benefits, supporting services)

1765 Supportive Services Provided 22 Employed

34 Education/ Trade School / Career Planning

17 Rehabilitation – Addiction assistance 63 Medical Support 46 Mental Health 38 Legal – Received legal advice or Attended Homeless Court 21 Rental Assistance

Numbers are based on Homeless Veterans of San Diego veteran impact reports that are kept to monitor each veteran’s progress as they go through our program. CASAS DE LUZ Building Hope Without Borders.

Transitional Sleeping Cottages

A cost-effective solution of shelter and support, fostering sustainable change for our unhoused communities Our Vision

Our vision is to build hope and community through

sleeping cottages in San Diego.

Individual Cottages Community of Hope • Hosted on a church property. • Up to 30 cottages OR • Hygiene facilities offered by host • 2-3 acres of land. or are portable. • Community center with kitchen, • Daily dinners. hygiene facilities, laundry, common areas.

CASAS DE LUZ Building Hope Without Borders.

Our Vision cont.

• Offer wrap around case management services through a different service provider. • Transitional (4-6 months) or long-term shelter. • Flexible sizes: built for purpose intended.

• ie: 2 cottages built together, connected by a door for a family.

For the interfaith shelter network:

• Casas de Luz can store cottages while not in use.

CASAS DE LUZ Building Hope Without Borders. The Cottages

Features: • 8x12 feet • Scalable • Porch • Insulation • Fully furnished • Electricity • 3 windows

CASAS DE LUZ Building Hope Without Borders. Note: The current plan does NOT include plumbing. Restroom and shower facilities must be provided through the host’s infrastructure, mobile facilities or a community center. Construction

• Built by teams of volunteers. • Can be constructed on:

• Trailer

• Concrete foundation

• Wood base • Cost of $5,000 per cottage sponsored by local teams. • Ownership transferred to host. • Casas de Luz holds the right to resume ownership if it is not being used for the intended purpose.

• Cottages cannot be sold.

CASAS DE LUZ Building Hope Without Borders. Costs

1. Construction costs • All costs for construction and transportation of cottages covered by Casas de Luz.

2. Operating costs • Depends on the model & number of cottages. • Approximately $300,000/ year for a community of 30 cottages with a community center. • Includes: 2 full-time staff & operating costs of a community center. • Based on the Quixote Village in Washington (see appendix for budget details).

CASAS DE LUZ Building Hope Without Borders. Who Are We

• Built 150+ homes in Tijuana since 2005. • Built and maintain 2 fully functioning community centers. • Provide food security and educational resources. • Furnish homes for families in San Diego and Tijuana. • Stable funding base with a large volunteer network. We have been granted the opportunity to pursue our dream of building in San

Diego due to the pandemic. CASAS DE LUZ Building Hope Without Borders. About Us

B.A. Mt. Holyoke College, Psychology MBA Rollins College, Finance PCC Coach Certification

Experience: • Division CFO for a major Fortune 250 corporation. • 20 years of corporate finance experience. • Certified business coach specializing in team building in corporate environments. • Founder and Director of Casas de Luz. Kathy Faller Founder, Casas de Luz

CASAS DE LUZ Building Hope Without Borders. About Us

B.S. Willamette University, Social Studies M.S. Eastern Oregon State College, Education M.S. Oregon State, Counseling School Administration Certificate, Lewis & Clark College

Experience: • School teacher & counselor, college speech professor. • Built 1 house, extensively remodeled 6 homes. • Served on the Oregon State Parks Scenic Bikeway Committee and the Oregon Department of Mike Cosgrove Transportation Enhancement Committee. Board Member, Casas de Luz CASAS DE LUZ Building Hope Without Borders. About Us

B.A. Cornell University, Industrial and Labor Relations J.D. Cornell University

Experience • Held senior management positions in the federal government. • Director of 3 different cabinet agencies under 4 governors in the state of Washington. • Served on the board of Quixote Village. Paul Trause Board Member, Casas de Luz CASAS DE LUZ Building Hope Without Borders. About Us

B.A. UC San Diego, Human Developmental Sciences Business Minor Expected graduation: March 2021

Experience: • Volunteer, intern, head intern, operations manager at Casas de Luz. • Amigos de las Américas volunteer in Madriz, Nicaragua & Project Supervisor in Chimborazo, Ecuador. • Volunteer at Faro de Luz Iglesia & Centro Comunitario in Kirsten Chaplin Tijuana, Mexico. Operations Manager,

Casas de Luz CASAS DE LUZ Building Hope Without Borders. Anchor Village of Oceanside Good Neighbor Guidelines

Introduce Yourself Whether you are new, or a new neighbor moves in, introduce yourself. If you are new do not hesitate to ask for help, ask about community activities and classes and get involved. We are all in this together! If you are a resident and you see someone new give them a smile, offer a helping hand and invite them to a community event with you. Be Considerate Get to know your neighbors, treat each other with kindness, lend a hand, work together, offer a smile . Stay Tidy keep your cottage area tidy, keep your cottage clean so it does not attract critters and creepy crawlies. Act with kindness in every interaction you have with staff, volunteers, service providers, guests, and other residents. You never know what someone is going through. Be a model citizen this is your community, lend a hand, help someone carry something, pick up trash, help clean the areas of our neighbor clean and tidy. If you see something broken or not right report it to staff. Everyone is asked to contribute time to this community. Please offer your help, we all have a responsibility to make our community grow, Silence is golden respect your neighbors and keep music, TV’s and conversation low between the hours of 10 pm and 7am. Remember too some of your neighbors might be sleeping during the day because they work at night . Speak Easy and remember this is a family environment and children are present. Speak kindly and please no cussing! Use an indoor voice even when outside, keep phone conversations to yourself and be respectful of who is around you. Not everyone needs to hear your business. Respect one another and realize each of us are struggling. If you are part of conversations where people share, be respectful and don’t communicate with others about that person. Practice the Golden Rule…. “DO onto others as they would have done to you” Agencies that Refer Homeless Clients to HVSD:

Agencies Referring Homeless Clients to OHR:

Agency Collaboration Alpha Project Referrals to OHR; Employment Support Brother Benno’s Referrals to OHR; Mailing Address, Transit Passes Carlsbad Library Referrals to OHR Carlsbad Police Homeless Outreach Team Referrals to OHR, Outreach/Share Resource Info. Case Managers/Counselors (Various) Referrals to OHR, Support OHR Clients Child Protective Services Supports OHR in helping families in crisis Donate in-kind, meals and monetary donations, Churches Referrals Homeless Social Worker visits weekly and supports County of San Diego clients with housing applications TAY Referrals to OHR, support services for youth, Doors of Change help with school enrollment, Foster Youth support Humanity Showers Referrals to OHR Offer discounted room rates and free office space, Motel Management, various place all clients in same block of rooms Referrals to OHR, support services for our LGBTQ North County LGBTQ Resource Center clients Oceanside Library Referrals to OHR Oceanside Police Homeless Outreach Team Referrals to OHR Oceanside Transit Center Referrals to OHR Placement of OHR clients into detox and in-house, Rehab Programs, Clinics, various 6 month+ rehab programs Referral to OHR (Carlsbad, Oceanside, Vista Unified), support in providing technology for students facing homelessness, school counselor School Districts engagement Visits to hotel/motel locations to provide weekly Mental Health Systems/ Mobile Unit support group/individual counseling Supported education on 14 Social Determinants of Health and how to better track client statistics and 2-1-1 San Diego CIE program measures City of Oceanside and Carlsbad Housing Depts Support with housing applications for clients City of Oceanside/O’side Kitchen Collaborative Lunch program—pick-up lunches daily Jewish Collaborated Services of San Diego Dinner service 1x week Various Restaurants Breakfast/Dinner 1x week Encinitas Equality for All Dinner 1x week Individual Volunteers, various Breakfast/Dinner/Paper Goods/Waters Referrals, Case Management for LGBTQ Clients at North County LGBTQ Resource Center shelter

Anchor Village of Oceanside & Oceanside Housing Navigation Center | Budget June 15, 2021 - June 30, 2024 Year 1 Funds Year 2 Funds Year 3 Funds Year 1 City of Oceanside Year 2 City of Oceanside Year 3 City of Oceanside Funding Sources Note Phase 1: Anchor Village --24 Sleeping Cottages (24 beds) & Community Center--June 15 - November 12, 2021 Lead: Casa de Luz Property Lease (3 year minimum/$1 per year) $ 1.00 $ - $ 1.00 $ - $ 1.00 $ - City of Oceanside Permits/CUP/Licenses $ 1,500.00 $ - $ 500.00 $ - $ 500.00 $ - Individual Donors/City of Oceanside Fee Waivers Ground Prep & Electrical for Cottages $ 5,000.00 $ 5,000.00 $ - $ - $ - $ - Casa de Luz Security OfficeSet-up (including walkie-talkies, security lights, etc.) $ 5,000.00 $ 5,000.00 $ - $ - $ - $ - City of Oceanside Security/Maintenance Golf Cart In-Kind $ - $ - $ - $ - $ - Private Donor Repairs Maintenance Shop & Apartment, tools, cleaning appliances (lives on-site) $ 8,000.00 $ 8,000.00 $ 1,200.00 $ - $ 1,200.00 $ - City of Oceanside/Donors 24 Sleeping Cottages with under bed storage space $ 144,000.00 $ - $ - $ - Casa de Luz & Community Sponsors Secured Sleeping Cottages--24 Furniture & Furnishings & Bedding $ 24,000.00 $ - $ 2,400.00 $ 2,400.00 $ 2,400.00 $ 2,400.00 In-Kind, Casa de Luz presents completely furnished cottages Secured, 10% replacement each year normal wear and tear, high use Sleeping Cottages--24 Compact Refrigerator & Microwave $ 6,720.00 $ - $ 600.00 $ - $ 600.00 $ - Individual Donors 10% replacement each year normal wear and tear, high use Cottage room safe and table top fan (for personal items) $ 8,400.00 $ 8,400.00 $ - $ - $ - $ - City of Oceanside Shower Trailer In-Kind $ - $ - $ - $ - $ - Managed by Humanity Showers Daily Cleaning Schedule for Clients 5 Portable Toilet/Sink Stations $ 12,000.00 $ 12,000.00 $ 12,000.00 $ 12,000.00 $ 12,000.00 $ 12,000.00 Managed by Diamond Services Daily Cleaning Schedule for Clients Community Center Minor Rehab (add additional wall partitions & additional toilet) $ 3,000.00 $ 3,000.00 $ - $ - $ - $ - City of Oceanside Current signage: Child Development Center Community Center Furnishings/TV Lounge In-Kind $ - In-Kind $ - In-Kind $ - Individual Donors Community Center Kitchen Appliances (Needs Stove & Refrigerator/Freezer) $ 3,000.00 $ - $ - $ - $ - $ - Corporate Sponsor Community Center Laundry Room (2 Washers/Dryers) $ 6,000.00 $ - $ - $ - $ - $ - Corporate Sponsor Community Center Hair Salon (2 chairs, mirrors, existing sink) $ 4,000.00 $ - $ - $ - $ - $ - Volunteer Stylists/Barber bring own supplies Community Center start-up supplies In-Kind $ - $ - $ - $ - $ - board games, puzzles, books, tv room, video game station, desk stations, etc. Community Center Computer Lab In-Kind $ - $ - $ - $ - $ - San Diego Future's Foundation & Computers 2 Kids Lead: HVSD Community Garden/Garden Supplies In-Kind $ - $ - $ - $ - $ - Coastal Roots Farm Secured Community Center Playground, Patio & Outdoor Movie Theatre $ 5,000.00 $ - $ - $ - $ - $ - Nordson Foundation Pending Fenced Dog Park, Trash Receptacle, Dog Water Fountain and Poop Bag Dispenser In-Kind $ - $ - $ - $ - Private Donor Secured Total Phase 1 $ 235,621.00 $ 41,400.00 $ 16,701.00 $ 14,400.00 $ 16,701.00 $ 14,400.00

Phase 2: Coordinated Entry Services--Oceanside Housing Navigation Center (Collaborative Partners) June 15 - July 1 Lead: HVSD & OHR Office Rental --Up to 12 Offices --Collaborative Service Partners $ 1.00 $ - $ 1.00 $ 1.00 $ - City of Oceanside Campus Directional Signage/Office Signage (bi-lingual) In-Kind $ - $ - $ - $ - $ - Casa del Luz Woodwork Volunteer, Oceanside Sign Shop, Wolf-PackSecured Sign Group Office Set-up /Office Furnishings (no building rehab required) In-Kind $ - In-Kind $ - In-Kind $ - Private Donors/Goodwill San Diego/United Way of San Diego Printing/IT/Wi-Fi (campus-wide) $ 12,000.00 $ 6,000.00 $ 12,000.00 $ 6,000.00 $ 12,000.00 $ 6,000.00 City of Oceanside | Tech Soup | San Diego Future's FoundationPossibly get WIFI provider to donate Office Supplies In-Kind $ - In-Kind $ - In-Kind $ - Private Donors Total Phase 2 $ 12,001.00 $ 6,000.00 $ 12,001.00 $ 12,001.00 $ 6,000.00

Phase 3: Anchor Village--Family/Special Population Buildings (26 beds) --October 1 - November 15, 2021 Lead: HVSD & Casa de Luz Building Rental $ 1.00 $ - $ 1.00 $ - $ 1.00 $ - City of Oceanside Building Review/Lead Paint/Asbestos Clearance/Abatement In-Kind $ - $ - $ - $ - $ - City of Oceanside Minor partitioning rehab and furnishing of 3 buildings to create 18 family/special population units with 26 beds $ 27,000.00 $ - $ 3,000.00 $ - $ 3,000.00 $ - In-Kind, Casa de Luz/Habitat Restore/United Way/Private DonorsLead: HVSD & Casa de Luz, 10% annual repair/replacement for normal wear and tear, high use Egress/Emergency 2nd Exit Windows $ 45,000.00 $ - $ - $ - $ - $ - In-Kind/Corporate Sponsorship Front Doors/Porch $ 36,000.00 $ - $ - $ - $ - $ - In-Kind/Corporate Sponsorship Total Phase 3 $ 108,001.00 $ 3,001.00 $ - $ 3,001.00 $ -

Phase 4: Client Social Support--Meeting Rooms/Classrooms/Library /Dining Room ("Lunch Room") /Bicycle Repair Shop January 15 - Feb 15, 2022 Lead: HVSD & OHR Deep Clean and Furnish 'Lunch Room', 4 of the classrooms and the library In-Kind $ - $ - $ - $ - $ - Private Donors/Volunteers/Friends of the Library Lead: HVSD & OHR Establish Bicycle Repair Shop $ 3,000.00 $ - $ - $ - $ - $ - Escondido Education COMPACT / In-Kind Bicycle Donations NOTE: Additional Classrooms Remain Closed for use by City of Oceanside, County of San Diego Homeless Services Offices/Community Service Partner Future Growth Total Phase 4 $ 3,000.00 $ - $ - $ - $ - $ -

Phase 5: Anchor Village-- Commercial Kitchen & Restroom Expansion July 1 - September 15, 2022 Lead: HVSD & OKC Upgrades to "Lunch Room" Kitchen $ - $ - $ 10,000.00 $ - $ - $ - Private Grants Pending Upgrades to restrooms/additional showers/additional laundry $ - $ - $ 25,000.00 $ - $ - $ - Private Grants Pending Total Phase 5 $ - $ - $ 35,000.00 $ - $ - $ -

General Operating & Anchor Village Program Expense Utilities (Electricity/Water/Trash) $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 24,000.00 City of Oceanside Phone/Cellular $ 12,000.00 $ 12,000.00 $ 12,000.00 $ - $ 12,000.00 $ - Donors/Grants Pending Landscape In-Kind $ - In-Kind $ - In-Kind $ - Coastal Roots Farm Clients, Local Garden Clubs & Scout TroopsSecured Pest Cotrol/Vector Services $ 6,000.00 $ 6,000.00 $ 6,000.00 $ 6,000.00 $ 6,000.00 $ 6,000.00 Repairs/Maintenance/Replacement Reserves/Janitorial Supplies $ 12,000.00 $ 12,000.00 $ 15,000.00 $ 15,000.00 $ 15,000.00 $ 15,000.00 City of Oceanside Insurance (Per Requirements, including General Liability, Auto, D&O, E&O) $ 16,000.00 $ 16,000.00 $ 16,000.00 $ 16,000.00 $ 16,000.00 $ 16,000.00 City of Oceanside Marketing/Client In-Take/Good Neighbor Outreach $ 6,000.00 $ - $ 4,000.00 $ - $ 4,000.00 $ - Donors/Grants 3 Daily meals and snacks and hydration In-Kind $ - In-Kind $ - In-Kind $ - Oceanside Kitchen Collaborative, Service Clubs, Churches, FoodSecured Bank, Restaurants, Ongoing classes/Support Groups/Sobriety/Employment Support/Individual Counseling In-Kind $ - In-Kind $ 9.00 In-Kind $ - Case Managers/Volunteers/County and City Social Services Kitchen Supplies/Minor Appliances/Utensils/Plates, etc. $ 4,800.00 $ 4,800.00 $ 7,200.00 $ 4,800.00 $ 7,200.00 $ 4,800.00 Most is donated in-kind, Increase recognizes Kitchen expansion in year two and cooking classes for clients Sundries, Sanitary Supplies, Hygiene/Toiletry Kits/Towels In-Kind $ - In-Kind $ - In-Kind $ - Churches and Service Clubs, Youth Groups Secured First Aide Kits/PPE Supply Stations (every building/classroom/office) $ 2,400.00 $ 24,000.00 $ 500.00 $ 500.00 $ 500.00 $ 500.00 City of Oceanside Fire Extinguisher/Smoke Alarms/Batteries (some on site, additional needed for each living space) $ 7,500.00 $ 7,500.00 $ 750.00 $ 750.00 $ 750.00 $ 750.00 City of Oceanside Client NCTD/Sprinter Monthly Passes $ 4,800.00 $ - $ 4,800.00 $ - $ 4,800.00 $ - Donors/Grants Client Travel Expense --Family Reunification out of San Diego County $ 4,000.00 $ - $ 4,000.00 $ - $ 4,000.00 $ - Donors/Grants Client-- Visit Local Community Clinic/Mobile Clinic Services $ 2,500.00 $ - $ 2,500.00 $ - $ 2,500.00 $ - Donors/Grants/MOU with TrueCare and Vista Community Clinic Staff and Volunteer Fingerprinting/Background/Training $ 7,000.00 $ 7,000.00 $ 5,000.00 $ 5,000.00 $ 5,000.00 $ 2,500.00 Staff and Volunteer Mileage $ 2,500.00 $ - $ 2,500.00 $ - $ 2,500.00 $ - Donors/Grants Crisis Intervention/3-day Isolation Hotel $ 1,000.00 $ - $ 1,000.00 $ - $ 1,000.00 $ - Donors/Grants Client Transition to drug and alcohol recovery program $ 8,000.00 $ - $ 8,000.00 $ - $ 8,000.00 $ - Donors/Grants Transport: Gently Used 9 passenger van, Wheelchair Accessible Lift for Clients $ 40,000.00 $ 40,000.00 $ - $ - $ - $ - City of Oceanside Client Van Expense (Fuel, R&M, Tags, Wash $ 13,000.00 $ 13,000.00 $ 13,000.00 $ 13,000.00 $ 13,000.00 $ 6,500.00 City of Oceanside Client Monthly Car Clinic-- Certified Mechanics --Professional Volunteers In-Kind $ - In-Kind $ - In-Kind $ - Local Certified Mechanics come for clinics once per month Total General Operating Expense $ 173,500.00 $ 166,300.00 $ 126,250.00 $ 85,059.00 $ 126,250.00 $ 76,050.00

Staffing/Admin/Professional Consultants Security (3.5 FTE @ $20 - $22/hour) $ 152,880.00 $ 152,880.00 $ 152,880.00 $ 152,880.00 $ 152,880.00 $ 152,880.00 City of Oceanside Janitorial/Maintenance (1.0 Salaried + Housing) $ 32,000.00 $ 32,000.00 $ 32,000.00 $ 32,000.00 $ 32,000.00 $ 32,000.00 City of Oceanside Coordinated Entry Navigation Center Admin. (Coordinates building use/partnerships/MOU's/Data Collection, grants 1.0 FTE Salaried) $ 48,000.00 $ 48,000.00 $ 48,000.00 $ 48,000.00 $ 48,000.00 $ 48,000.00 City of Oceanside Bookkeeper (.5 FTE @$25/hour $ 26,000.00 $ 26,000.00 $ 26,000.00 $ 26,000.00 $ 26,000.00 $ 13,000.00 City of Oceanside/Grants Grant Writer/Development (.5 FTE@ $25/hour) $ 26,000.00 $ 26,000.00 $ 26,000.00 $ 18,000.00 $ 26,000.00 $ 13,000.00 City of Oceanside/Grants Case Manager-- Veteran Population In-Kind $ - In-Kind $ - In-Kind $ - Homeless Veterans of San Diego Secured Case Manager--LGBTQ Population In-Kind $ - In-Kind $ - In-Kind $ - North County LGBTQ Resource Center Secured Case Manager-- Senior Population In-Kind $ - In-Kind $ - In-Kind $ - Oceanside Senior Center/Foundation for Senior Wellbeing Secured Case Manager-- Families, Women and Children, Foster Youth, and Transitional Age Youth In-Kind $ - In-Kind $ - In-Kind $ - Doors of Change/County of San Diego Child Protective ServicesSecured Case Manager--Chronically Homeless/Addiction/Mental Health In-Kind $ - In-Kind $ - In-Kind $ - Oceanside Homeless Resource Secured Anchor Village Consulting Mental Health Clinician $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 12,000.00 City of Oceanside/Grants Anchor Village Consulting Substance Use Prevention Counselor $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 24,000.00 $ 12,000.00 City of Oceanside/Grants Anchor Village Program Manager/Client In-Take, Exit and Volunteer Coordinator (.75 FTE, $20 - $22/hour) $ 32,760.00 $ 32,760.00 $ 32,760.00 $ 32,760.00 $ 32,760.00 $ 16,000.00 City of Oceanside/Grants Subtotal Staffing/Admin/Professional Consultants $ 365,640.00 $ 252,280.00 $ 365,640.00 $ 357,640.00 $ 365,640.00 $ 298,880.00 Payroll Taxes/Workers Comp/Benefits/Evaluations (@ 36% of staff salaries) $ 131,630.40 $ 90,820.80 $ 131,630.40 $ 128,750.40 $ 131,630.40 $ 107,596.80 TOTAL Staffing/Admin/Professional Consultants $ 497,270.40 $ 343,100.80 $ 497,270.40 $ 486,390.40 $ 497,270.40 $ 406,476.80 City of Oceanside/Grants

Subtotal Anchor Village of Oceanside & Oceanside Housing Navigation Center $ 1,029,393.40 $ 556,800.80 $ 690,223.40 $ 585,849.40 $ 655,223.40 $ 502,926.80 Contingency Fund (@10% annually) $ 102,939.34 $ 102,939.34 $ 69,022.34 $ 69,022.34 $ 65,522.34 $ 65,522.34 City of Oceanside

GRAND TOTAL Anchor Village of Oceanside & Oceanside Housing Navigation Center $ 1,132,332.74 $ 659,740.14 $ 759,245.74 $ 654,871.74 $ 720,745.74 $ 568,449.14 Year 1/ Building Year 1 City of Year 2 Year 2 City of Year 3 Year 3 City of Phases & Start-Up Oceanside Oceanside Oceanside