FINTECH DECODED

Capturing the opportunity in capital markets infrastructure

Contents

Executive summary 3

Fintechs and the CMI value chain 7

Bucking the trend of a slowing broader fintech funding market 10

Fintechs: Friend or foe? 11

The impact of large technology companies 13

Innovation across the value chain 14

Identifying the fintech opportunity 21

Capturing the fintech opportunity 25

Fintech decoded: Capturing the opportunity in capital markets infrastructure 1

Executive summary

Technology has long been the engine driving of over-the-counter [OTC] derivatives or ever- capital markets efficiency—both for investors increasing reporting requirements), in the in the markets, and for the capital markets investor landscape (e.g., a higher profile for infrastructure providers (CMIPs) that operate buy-side firms) and in customer behavior (e.g., an the exchanges and other trading venues, increasing call for data and analytics solutions). central counterparties, securities depositories, index providers, and data and analytics In the coming years, many CMIPs will seek companies. More lately, fintechs are bringing to protect their businesses, and achieve even new technologies to market even faster and higher levels of efficiency, service provision, with a greater impact. Hundreds of fintechs are and growth, through innovation and adoption focusing their development on capital markets of new technologies, some of which may prove infrastructure (CMI), and while CMIPs recognize revolutionary. These technologies will come that fintech will have a significant influence on from current technology leaders that tailor their the industry, many remain unsure of which services to CMI applications, from firms’ internal technologies to adopt and to what degree, development, and from the new generation and how best to engage and interact with of fintechs. fintech companies.

Capital markets infrastructure

The capital markets infrastructure (CMI) CMI providers (CMIPs) include traditional industry comprises a global network of exchanges and alternative trading venues, organizations that handle and safeguard the interdealer brokers, broker-dealer trading world’s investments. These organizations platforms, providers of order management carry out the execution of trades, clear systems, central counterparties and clearing securities positions and settle payments, houses, securities depositories, and securities take custody of assets, and facilitate services firms. An important opportunity, these functions with secure networks for for both exchanges and independent firms, transactions, communications, data analytics, arises from information services, ranging from and value-added services (e.g., regulatory streams of data on market transactions and services and corporate solutions). market indices via financial and economic news to advanced analytics that develop value-added information.

The role and importance of CMIPs in the This report evaluates the fintech landscape within markets has grown in the past decade—along the CMIP industry, potential uses of the new with their revenues—owing to changes in the technologies across the industry value chain, regulatory environment (e.g., a push towards and some of the areas likely to see the most mandatory central counterparty [CCP] clearing innovation. Although growth in fintech investment

Fintech decoded: Capturing the opportunity in capital markets infrastructure 3 across the broader financial services sector has fewer than 1,000 people, and operate outside slowed since 2015 due to investor caution over the areas of robo-advisory, brokerage, and a more uncertain macroeconomic environment, foreign-exchange trading. Most are developing the growth trajectory of CMI fintech has remained products as components within the CMI industry, steep, and likely has yet to reach a peak. and appear to be mainly interested in working together with existing providers, rather than in We have identified four fintech themes shaping poaching their customers. Still unclear, however, the CMI value chain. Some of these themes are the interests and intentions in CMI of the increase productivity and lower costs, while global tech giants, such as Amazon, Google, others generate new sources of revenue: and Microsoft, and whether they might venture into the core of the industry at scale. Given their ƒ The use of advanced analytics and great capital resources, deep data pools, and artificial intelligence (AI) is set for rapid world-class analytic capabilities, their entry could growth, as the amount of available data significantly change the CMI landscape. Most circulating through capital markets grows, and CMIPs believe that it is either these tech giants or amid increasing interest in the application of incumbents working with fintechs who have the advanced analytics to market, financial, and greatest disruptive power. economic data. This report is based on a survey of the ƒ Distributed ledger technology (DLT) membership of the World Federation of is applied to a range of CMI operations. Exchanges (WFE) (see sidebar, “Survey Use cases include clearing and settlement, methodology”). Respondents were largely alternatives to the traditional markets for positive about the potential of fintechs, and were access to capital (initial coin offerings [ICOs]), unanimous in expecting enhanced productivity and new digital markets. or new revenues from incorporating their technologies in their businesses. None saw ƒ Fintechs will bring greater efficiency through fintechs as a threat, but instead viewed them as innovative technologies such as cloud and potential partners and enablers of growth. They quantum computing—for example, in the acknowledged, though, that the extent of the sphere of matching technologies—while impact is difficult to ascertain. driving depth in traded markets and expansion towards new asset classes. CMIPs follow various routes to bringing fintech into their organizations. Some firms surveyed ƒ Post-trade services will gain in productivity reported relying on more than one, depending through the application of automation and on their view of the size and importance of robotics. A separate branch of regulatory the opportunity: tech firms (regtechs) will bring efficiency and uniformity to risk management and ƒ Development of internal capabilities. Most regulatory reporting. of the survey participants have established one or more internal groups dedicated to To date, the fintechs most active in CMI are studying the global fintech landscape. Only smaller start-ups. For the purposes of this report, a few indicated they were aggressively CMI-related fintechs are defined as companies developing new technologies themselves, as founded since 2000 that are unlisted, employ this is a resource-heavy approach.

4 Fintech decoded: Capturing the opportunity in capital markets infrastructure Survey methodology

The study that underpins this report was opportunities for CMIPs to use fintech to achieve developed jointly by the World Federation of greater efficiency and enhanced client service, Exchanges (WFE) and McKinsey. The WFE is and to work with and invest in fintechs. the global industry association for exchanges The insights have been derived from an and clearing houses, representing over anonymous survey of 46 WFE members 200 market infrastructure providers, including worldwide as well as in-person interviews with standalone central counterparties (CCPs) staff of WFE members and McKinsey experts. that are not part of exchange groups. The The survey consisted of 24 questions. Twenty WFE advocates on behalf of its members and of the 46 survey participants are based in Asia, frames industry guidelines, best practices, and 10 in the Americas, and 16 in Europe, Middle standards, in addition to supporting market East, and Africa. Readers interested in further development. McKinsey is a global management detail can contact the WFE or McKinsey. consulting firm that helps its clients significantly and sustainably improve their performance and The analysis of the fintech landscape is achieve their goals. McKinsey has supported based primarily on the McKinsey Panorama CMIPs in more than 400 projects over the past Fintech database, which catalogs more than eight years. 6,000 fintech innovations globally. It categorizes solutions along nine dimensions, according to Amidst continuous debate on the disruptive where they fall on the value chain, technologies power of fintech, this report aims to demystify used, or customer segments served. these new technologies. It examines

Demographics of survey participants

Headquarters location How would you rate your understanding of the Share in percent, n=46 ntech landscape? Share in percent, n=46

Advanced America 39 22

Asia 43 17 Basic

35 44 EMEA Intermediate

Source: WFE-McKinsey Fintech survey 2017

Fintech decoded: Capturing the opportunity in capital markets infrastructure 5 ƒ Collaboration and joint ventures. Forty The fintech landscape is evolving at an percent of the WFE members surveyed accelerated pace, as new firms and innovations believe that collaboration is the most efficient enter the market while others drop out, and approach to fintech, followed by joint ventures ideas are rapidly developed and deployed. One at 25 percent. The primary reason cited approach to a successful CMIP fintech strategy is a shortage of resources, inhibiting the calls for a “portfolio of initiatives”: incumbents development of their own solutions. Moreover, invest in multiple fintechs of different sizes, time the speed of innovation is rapid, and diverse horizons, and objectives—some with a short-term talents are needed for internal development. focus aimed at enhancing the core business, and others with longer-term objectives based ƒ Minority or majority financial investment. on a smaller number of revolutionary ideas. Of the 46 WFE members surveyed, 11 said With so many fintechs in the market and more they are investing in fintechs through minority to come, a structured approach is essential to stakes, while 10 said they use majority identify the technologies best suited to a CMIP’s investments (multiple choices were allowed). strategy and operations. It is also important to Most innovations may fail, but one or two determine which projects to develop internally are likely to become success stories, WFE or through reliance on fintechs, and what form members said. the relationship and investment in fintechs should take. ƒ Outright acquisition. Just 9 percent of survey participants cited acquisition of fintechs as the most effective approach.

6 Fintech decoded: Capturing the opportunity in capital markets infrastructure Fintechs and the CMI value chain

The McKinsey Panorama Fintech database covers being the crowdfunding platforms that have over 6,000 of the more than 12,000 fintech emerged in the last several years. innovations in the global marketplace. Based on their activities and technologies, about 700 fintechs Fintech-led innovation can be found in all five are relevant to the CMI industry. Through steady major parts of the CMI value chain (Exhibit 2): growth totaling 277 percent, this number has ƒ Access to capital—creating innovative ways almost quadrupled since 2010, and has outpaced to reach and serve issuers and investors, and other areas of fintech within financial services, such broadening the range of asset classes offered as corporate banking (growth of 186 percent), and payments (184 percent) (Exhibit 1). ƒ Trade execution—gaining new efficiencies In this report, we look at where fintechs reside on ƒ Post-trade services—bringing simplification, the CMI value chain, and analyze the technologies automation, and improved security to they rely upon. The distinction between location incumbents’ operations on the value chain and technologies used in development is essential to a full understanding ƒ Data, analytics, and information of the CMI fintech universe. Certain technologies, services—developing new techniques to such as DLT, are a component of CMI fintech mine and interpret data to its full potential products and services, rather than end products in their own right. In other instances, significant ƒ Operations and technology—creating product innovation can be achieved without the greater cost efficiency, lower latency, and use of new technologies—one prominent example reduced operational risk

Exhibit 1 Fintech activity within capital markets infrastructure has grown by almost 300% since 2010

Cumulative number of CMI-related ntechs, indexed Number of ntechs, indexed 2010=100 2010=100 2010 2016

377 356 303 286 284 238 +277% 179 +186 +184 132 100 100 100

Prior 2011 2012 2013 2014 2015 2016 Corporate Payments to 2010 banking

Source: McKinsey Panorama Fintech database

Fintech decoded: Capturing the opportunity in capital markets infrastructure 7 Exhibit 2 Innovation is occurring across the entire CMI value chain

Data, analytics, and Access to capital Trade execution Post-trade services information services

Crowdfunding platforms Decentralized trading Distributed ledger Algorithmic and quant Start-up exchange marketplaces technology-based trading solutions venues Online auction-based clearing and settlement Articial Bond issuance platforms marketplaces Surveillance and intelligence-powered for start-ups and SMEs Cryptocurrency analytics software nancial predictions Private listing platforms exchanges Automated trade Real-time market data for SMEs reconstruction platforms Initial coin offering Regulatory compliance Nontraditional data platforms solutions (e.g., AML, aggregation and KYC, compliance risk) analytics platforms

Operations and technology

Open source technology for digital assets issuance End-to-end trading technology End-to-end OTC trade conrmations solutions through full process automation Robotics and natural-language processing technologies driving operations efciency Cloud computing

Source: McKinsey Panorama Fintech database

According the McKinsey Panorama Fintech that investment in post-trade technologies has database, the density of fintechs is greatest historically lagged investments in other parts in access to capital, at 37 percent of all CMI of the value chain, and currently draw greater fintechs, followed by trade execution, data, attention than access to capital. analytics and information services, and post- trade services. By contrast, WFE members While the boundaries among fintech technologies perceive little fintech activity in access to capital may blur, the solutions they deliver can be (just 3 percent), and ranked post-trade services grouped in four categories: according to as the most active (Exhibit 3). The difference in Panorama, about half of CMIPs are working emphasis is understandable, however, in view in advanced analytics and AI, followed by DLT of the broad media attention over the past few (including blockchain), cloud and quantum years to developments in blockchain and other computing, as well as a small number in DLTs, as well as the high-impact potential of the automation and robotics (Exhibit 4). By and technology, particularly in the post-trade realm large, WFE members’ assessments of fintechs’ of clearing and settlement. Moreover, in separate technology deployment aligns closely to the interviews, WFE member executives mentioned observed state of the market.

8 Fintech decoded: Capturing the opportunity in capital markets infrastructure Exhibit 3 Fintechs focus on a range of activities

Where in the CMI value chain are you seeing the most ntech-driven innovation?

Fintech view Participant view Share by number of companies in percent, n=675 Responses in percent, n=46

37 Access to capital 3

26 Trade execution 16

6 Post-trade services1 50

Data, analytics, and 23 16 information services

7 Other2 15

1 Includes clearing, custody and settlement, risk and regulatory solutions. 2 Operations and technology, corporate solutions. Source: WFE-McKinsey Fintech survey 2017; McKinsey Panorama Fintech database

Exhibit 4 Advanced analytics and arti cial intelligence are the leading ntech technologies

The technology solutions offered by ntechs in the capital markets industry are mostly based on:

Fintech view Participant view Share by number of companies in percent, n=303 Responses in percent, n=46

Advanced analytics 48 and arti cial 30 intelligence

Distributed ledger 26 24 technology

13 Cloud and quantum 24 computing

Automation and 4 17 robotics

10 Other1 5

1 Includes cybersecurity and biometrics. Source: WFE-McKinsey Fintech survey 2017; McKinsey Panorama Fintech database

Fintech decoded: Capturing the opportunity in capital markets infrastructure 9 Bucking the trend of a slowing broader fintech funding market

Following rapid growth in overall fintech funding in considerable commitments went to Darktrace 2014 and 2015, global capital raising plateaued (machine learning-enabled cyberthreat detection) in 2016 at about $14 billion. Investors seem and Dataminr (aggregation of news and market to be tuning out the hype around fintech with data). CMI fintechs should continue to draw greater scrutiny of actual results. Furthermore, the significant levels of investment, as both nascent offerings of the current crop of start-ups are less and more mature solutions emerge across the innovative than earlier entrants, raising the bar for CMI value chain, leveraging a wide spectrum entrepreneurs trying to win investors. of technologies.

Investment in CMI fintech has, however, In 2017, a new means of funding start-ups, initial continued its rapid growth, reflecting the coin offerings (ICOs), raised more than $2 billion. variety and novelty of the offerings. The funding According to an analysis by CB Insights,1 ICOs rounds from 2015 and 2016 were exceptional, have surpassed venture capital as the biggest at $1.3 billion and $2 billion, respectively source of funding for companies developing (Exhibit 5). This growth was mainly driven by blockchain technology. While ICOs can have a handful of large individual transactions. The great potential, regulators around the world are largest investment went to Lufax (a peer-to- mostly skeptical, and have warned investors of peer lender in China, at $1.7 billion); other their short track record and high risk.2

Exhibit 5 Overall ntech nancing has been slowing; CMI bucks the trend thanks to a few large funding rounds

Global venture capital investment1 in ntech Venture capital investment1 $ billion, percent into CMI ntech 2015-16, percent 14.1 100% Other CMI ntech 13.5

41% Other

4% Dataminr 8.0 4% Darktrace

3.7 51% Lufax 2.6 2.0

<1% 5% 5% 5% 9% 15%

2011 2012 2013 2014 2015 2016 Cumulative funding

1 Encompassing private equity funding, investments by angel investors, and equity crowdfunding. Source: CB Insights; Crunchbase; Dealroom; McKinsey Panorama Fintech database

1 “Blockchain Investment Trends in Review,” CB Insights. 2 “IOSCO Board Communication on Concerns Related to Initial Coin Offerings (ICOs),” The International Organization of Securities Commissions , January 18, 2018; “Regulators begin to tackle the craze for initial coin offerings,” The Economist, Nov 11, 2017.

10 Fintech decoded: Capturing the opportunity in capital markets infrastructure Fintechs: Friend or foe?

McKinsey research indicates that at most points Overall, WFE members see potential for fintech in the value chain, fintechs are potential partners integration rather than incursion: 61 percent of to incumbent CMIPs rather than competitors. survey respondents envision fintechs becoming Within post-trade services, 90 percent of fintechs integrated into their franchises and generating aim to provide services to incumbents; that is, new sources of revenues, while 37 percent they have business-to-business (B2B) models expect to benefit from greater productivity. (Exhibit 6). This finding aligns with the results of Only one survey participant saw fintechs as the WFE survey, where 75 percent of participants direct competitors (Exhibit 7), and none thought saw fintech offerings as being aimed at CMIPs that fintechs might bring disintermediation. rather than their customers (WFE members Moreover, the consensus opinion was that less in Asia saw this proportion even higher, at than 20 percent of the industry’s current revenue 90 percent). base was at risk to fintech encroachment.

However, at the front end of the value chain, in In separate interviews, however, executives the “access to capital” portion, 82 percent of at some WFE members in Europe and the fintech business models have a business-to- Americas did note that the industry’s clearing and consumer (B2C) focus, and therefore represent settlement processes, as well as capital-raising more of a threat to incumbents. activities, are vulnerable to new competitors, and

Exhibit 6 B2B ntech solutions dominate the post-trade services arena

Fintechs with a B2B business model Industry view: the solutions offered by Share by number of companies in percent, ntech are mostly B2B n=675 Share of B2B solutions in percent, n=46 90 Access 18 to capital Ø 75 70 67 Trade execution 49

Post-trade services1 90

Data, analytics, and information 54 services

Other2 90

Asia America EMEA

1 Includes clearing, custody and settlement, risk and regulatory solutions. 2 Operations and technology, corporate solutions. Source: WFE-McKinsey Fintech survey 2017; McKinsey Panorama Fintech database

Fintech decoded: Capturing the opportunity in capital markets infrastructure 11 Exhibit 7 Incumbents are not concerned over the disruption by new entrants

How do you see ntech impacting your ecosystem? Share of responses in percent, n=46

Fintechs will be integrated 61 to access new revenues

Fintechs will be leveraged 37 to enhance productivity

Fintechs are direct competitors 2

Source: WFE-McKinsey Fintech survey 2017

that incumbent firms will need to counter fintech networks all supported by exacting and safe innovation to maintain these core franchises. transactions systems.

At the same time, they emphasized that For a number of fintechs, the regulatory exchange groups are well-established and landscape in which they evolve and the regulatory unique organizations with tested processes scrutiny they are subject to is still shifting, making for approaching innovation. In addition, they the associated future regulatory costs and have strong capital bases, regulatory licenses, restrictions difficult to predict. familiarity with the framework, and client

12 Fintech decoded: Capturing the opportunity in capital markets infrastructure The impact of large technology companies

Efforts in bringing new technologies to CMI five years. Others expect incumbent CMIPs are not limited to those small and new fintechs (39 percent) or start-ups (20 percent) to have dedicated to the capital markets. Further the largest impact within the next five years innovation in CMI could also come from large (Exhibit 8). technology companies such as Amazon, Google, and Microsoft, which already serve CMI and Large technology companies are technologically the broader set of financial players through, for nimble and possess deep pockets and example, cloud services. In some cases, they considerable other assets—access to issuers and have also enriched their capabilities by integrating retail investors, and proprietary information—that and partnering with smaller specialists: Google, could be leveraged to their advantage in the for instance, collaborates with data-wrangling realm of CMI. experts Trifacta in its Google Cloud Dataprep Moreover, for large technology companies, CMI product, while Microsoft acquired Maluuba, a might rank high in the opportunity space when specialist in deep learning for speech and image compared to other financial services verticals: the recognition, to enhance its AI capabilities. industry is highly digitized and rich in data, and Just over 40 percent of survey participants see some areas, such as information services, are large technology companies echoing the moves lightly regulated compared to adjacent financial by Apple, Alibaba, and Amazon into financial services sectors. Moreover, the new entrants businesses, and becoming important potential would not be burdened with incumbents’ disruptors in the CMI market in the coming legacy platforms.

Exhibit 8 Large technology companies are expected to have the most impact in the next ve years

Type of companies with the biggest impact within the next ve years Share of responses in percent, n=46

Large technology 41 companies

Incumbents 39

Start-ups 20

Source: WFE-McKinsey Fintech survey 2017

Fintech decoded: Capturing the opportunity in capital markets infrastructure 13 Innovation across the value chain

Both survey respondents and McKinsey’s experience for market players. The use of these Panorama Fintech database observe fintech technologies in each part of the value chain, solutions supporting innovation across the together with potential implications, is set value chain, creating opportunities to enhance out below. revenues, reduce costs, and create a better Distributed ledger technology

Distributed ledger technology (DLT) is a development will emphasize focused use cryptographically encoded, highly detailed cases. Markets showing the most promise ledger of transactions, distributed across include OTC derivatives, equities, and a public or private network that promises repurchase agreements, where DLT can substantial benefits of transaction speed match assets, manage collateral, and and security, process efficiencies, and synchronize the movement of cash. cost savings. The first large-scale application is the Survey participants identified DLT as the implementation of a DLT clearing and technology likely to have the greatest impact settlement system at the ASX (see sidebar on the CMIP value chain, specifically in the on page 18 for more on ASX). Other early areas of clearing and settlement. Expected implementations (see exhibit next page) are benefits are shortening of settlement times more modest in scope, but nonetheless to a few minutes, mitigating counterparty revolutionary. For example, CME Group and risk, and reducing the amount of collateral Britain’s Royal Mint are nearing introduction posted against trades. The potential flexibility of a digital market for gold based on a DLT. of DLT could lead to applications across Through a blockchain and digital vault, a test the value chain, from capital raising to group of institutional investors are trading regulatory reporting. digital tokens; rather than representing shares in a commingled fund, they instead record Although DLT may have the most potential ownership of one gram of physical gold in the among the technologies fintechs are vault of the Royal Mint. deploying in capital markets solutions, it may also be the furthest from realization Nasdaq has developed a blockchain at scale. In addition to having to live up to ledger technology dubbed Linq, and its high expectations, DLT applications must first use, in late 2015, was to record a also be fashioned to fit the current market trade in shares of a private company in the infrastructure, and at the same time satisfy Nasdaq Private Market. The DLT application any relevant regulatory requirements. ensures comprehensive records of share McKinsey expects the early challenges to be issuance and transfer. Trading began with overcome, however, and that networks of six private companies, including Chain. participants in DLT solutions will grow. But com, a collaborator with Nasdaq on the rather than creating system-wide solutions, Linq technology.

14 Fintech decoded: Capturing the opportunity in capital markets infrastructure These initial cases are encouraging. calling for firms that are usually competitors Nevertheless, successful large-scale to collaborate and invest together in the new application requires long-term commitment, technologies for the long term. coordinated within the industry as a whole,

A selection of blockchain use cases

Cooperation with IBM to digitally issue private shares of Italian SMEs Access to capital London Stock Exchange and digitize shareholding structures

LINQ—a platform that allows private companies to simplify share NASDAQ management and powers capitalization tables

Stock Exchange Plans to launch a blockchain-powered private market in 2018, aimed at of Hong Kong helping early-stage and smaller rms obtain nancing

Launched Korea Startup Market in November 2016 with blockchain technology Korea Exchange to enable equity shares of start-up companies to be traded in the open market

CME Group Provides a “fast, cost-effective, and cryptographically secure Trade execution method” of buying, holding, and trading Royal Mint Gold

Intercontinental Minority investments in digital currency exchange Coinbase Exchange

Singapore Exchange Exploring making trading and settlement of xed-income trading more Limited ef cient with blockchain

Cooperation with NASDAQ providing DLT to SIX for a minimum viable Six Swiss Exchange product for its OTC structured products business

Cboe Global Launched bitcoin futures contracts in December 2017 Markets/CME Group

Australian Securities Using DLT to record shareholdings and manage the clearing and Post-trade Clearing Exchange settlement of equity transactions in Australia services and settlement LiquidShare for SMEs improving the transparency, speed, and security of Euronext post-trade operations

Launching industrywide DLT platform for its trade information warehouse DTCC for cleared and bilateral credit derivatives by 2018

Prototype for the settlement of securities in delivery-vs.-payment mode Deutsche Börse AG for centrally issued digital coins or digital securities

Partnership with itBit to create Bankchain, a distributed ledger Euroclear settlement service for the London bullion market

Development of a blockchain-based prototype to power a new service offering TMX Group from Natural Gas Exchange to optimize the NGX gas settlement process

Tokyo Stock Cooperation with IBM testing a trade con rmation prototype for trading Exchange and settlement in low liquidity markets

KYC NSE (National Stock Trial allowing participants to access KYC data information in real time Exchange of India)

Bolsa de Madrid Part of a Spanish multisector network developing blockchain-based identi cation network

Developing e-voting for shareholders via blockchain Proxy Moscow Exchange voting Agreement with NASDAQ to deliver an e-proxy voting system based Strate on blockchain

Source: Company reporting

Fintech decoded: Capturing the opportunity in capital markets infrastructure 15 Access to capital: New assets, markets, and issue digital tokens to investors that can be connections—and a potential entry point for DLT traded online. at scale Fintechs are altering traditional access to capital Although few survey participants see much of models in several ways: a threat to access to capital from fintechs, their momentum in this arena could create a true ƒ Providing crowdfunding offerings that disruption, given the B2C nature of most of the raise equity and debt for smaller firms, and are offerings. This could leave traditional exchanges open to both retail and institutional investors exposed to a direct and indirect loss of listings, (Exhibit 9) as well as the associated trading volumes. Solutions built on DLT may present a revenue ƒ Developing platforms that create new risk to incumbents, as what is issued on DLT connections among issuers and investors, will stay on DLT, through the stages of trading, focusing on nontraditional asset classes such settlement, and corporate actions. Fintechs could as real estate, cloud capacity, venture capital, also capture a first-mover advantage in emerging and private equity, as well as cryptocurrencies asset classes, owing to their greater agility, convenience, and insight into customer needs. ƒ Deploying new technologies for the direct issuance of equity and bonds through Trade execution: Expansion and efficiency distributed ledgers, reducing costs, frictions, A substantial share of fintechs active in the trade and settlement times in new issues. This execution space have focused on facilities for challenge is likely to have the biggest impact trading new asset classes, led by exchanges on the industry and incumbents. In particular, for cryptocurrencies, and algorithmic trading DLT networks are facilitating ICOs, which strategies. In more traditional markets, fintechs

Exhibit 9 The capital formation space has seen more than 200 new crowdfunding platforms and almost 200 ICOs

EMEA America s APAC Examples

Regionally focused Crowdfunding equity-based crowdfunding platforms ~120 ~60 ~60 Startup crowdfunding Number Community crowdfunding Nonpro t fundraising

Top 5 ICOs in 20171 Bancor ICOs 2014-171 ~90 ~60 ~30 TenX Number Status Filecoin Tezos

1 Until November 26, 2017. Source: Coindesk; McKinsey Panorama Fintech database

16 Fintech decoded: Capturing the opportunity in capital markets infrastructure are aiming to introduce greater efficiency by compliance regimes. These technologies enable enhancing computational power, leveraging the implementation of automated, standardized quantum computing, realizing trading systems approaches for more complex tasks such as with very low latency, and offering broad views customer onboarding and KYC requirements, of order books across markets in real time for AML compliance, trade surveillance, fraud and improved price discovery. Survey participants cyberattack detection through forensic analytics, saw trade execution as the second-most active and the preparation of compliance and regulatory area of fintech innovation. reporting. Regtechs also offer technology for managing collateral and counterparty risk for If DLT is broadly accepted in trade execution more efficient use of institutions’ capital. (recognizing potential regulatory and market integrity challenges), it may bring substantial CMIPs have begun to develop advanced efficiencies—through bilateral trading between regulatory solutions, and have turned to participants in decentralized markets. regtech firms for enhancements through natural language and machine intelligence. They are also Post-trade services: Large potential as DLT developing trade-reporting systems that meet the reaches the mainstream newly implemented MiFiD II regulations for firms Survey participants believe that fintechs are most that internalize their equity trading. active in the clearing, custody, and settlement parts of the value chain, and see the most Data, analytics, and information services: Insight innovation in these areas. Streamlined processing and revenue opportunities and settlement result in a combination of reduced Fintechs are also finding, gathering, and operating costs, and less need for capital. processing data, and in some cases creating new Early forecasts held that applying DLT to these revenue sources. WFE members surveyed ranked areas would save the financial world billions in the importance of innovations in data analytics operating costs. McKinsey estimates that for on a par with those of trading technologies, at OTC derivatives alone, there is a value generation 14 choices each from the 46 survey participants. opportunity of $4 billion to $7 billion. Operations and technology: A silent revolution Despite the estimated size of the opportunity, In a show of hands at McKinsey’s 2017 Sibos to date there have been few tangible results. Securities Services CXO Roundtable, 44 percent DLT might have taken a significant step forward, in attendance cited automation and robotics however, in December 2017, when the Australian as the industry’s most important and effective Securities Exchange (ASX) announced that it no-regrets move. CMIPs adopting automation would replace its existing equity clearing and benefit from fewer errors and can rapidly settlement systems with a DLT-based system scale their operations in response to changing (see sidebar, “Australian Securities Exchange: market volumes. A number of players have DLT for equity post-trade processing”). started automating components of complex workflows—those which are not susceptible to Regulatory compliance solutions, a subset of full straight-through processing—by optimally post-trade services, have also evolved, with allocating tasks to machines versus humans, regtechs bringing big data, machine learning, and thus materially improving productivity and and AI to increasingly demanding regulatory and promoting process transparency.

Fintech decoded: Capturing the opportunity in capital markets infrastructure 17 The Australian Securities Exchange: DLT for equity post- trade processing

A primary bottleneck in conventional Following extensive testing of DLT and equities trading is the need to reconcile validation of its security, capacity, and transactions between different market users resiliency, the Australian Securities Exchange and financial market infrastructures. This (ASX) is introducing a DLT application to is caused by delays in finding securities in replace its existing CHESS system. It is being time for settlement, and from mismatches developed in conjunction with Digital Asset of settlement instructions. These restrictions Holdings, a fintech based in New York. The in turn result from brokers, exchanges, ASX plan calls for a private and permissioned and custodians all using their own custom- DLT system operated by the exchange—thus designed solutions for transaction capture, addressing the requirement of regulators to and a lack of common technologies and continue to have full accountability lodged standards. This makes identifying errors in with one party to operate the market (ASX) reconciliation time consuming and expensive. and ensuring that all users of the platform Post-trade systems based on DLT can are known and meet appropriate regulatory eliminate many of these issues, as they are standards (including KYC and AML). The centrally managed, and work with common ambition is that participants will enjoy lower data models. costs, improved functionality, and potentially shorter settlement times. It also provides the DLT post-trade systems require new means opportunity for participants to greatly reduce of data privacy and security, and thus will the manual process of reconciliation: With a require features not available in public central operator, ASX provides a single “source blockchains. In some senses, this represents of truth” for all clearing and settlement data a leap of faith for incumbents, but the benefits that can be independently and mathematically of DLT mean it stands a strong chance of verified by participants as being correct without widespread acceptance: No one vendor the need for reconciliation. The system will “owns” the underlying technology, and there provide for open access where customers are are many different types of DLT platforms able to interact with the exchange’s systems being developed in public and private through traditional message-based interaction, permissioned DLT environments. Having said or directly with the distributed ledger via taking this, there is a growing understanding of what a “node” of the database operated by ASX. DLT can deliver—cost savings from reduced Importantly, the node preserves privacy as reconciliation, greater scale and speed for it only contains the information related to a operations, greater fintech innovation, and participant’s own transactions and is not a full shared costs of development. copy of the ledger.

18 Fintech decoded: Capturing the opportunity in capital markets infrastructure Advanced analytics and AI

Advanced analytics and AI are expected to analytics predict sources of market liquidity reshape industries. The McKinsey Global to guide customers in placing orders, and Institute estimates the global total of AI refine the measurement of market impact spending across all industries in 2016 was and other transaction costs. Risk in clearing between $26 billion and $39 billion. and settlement is being reduced through automated analysis of counterparties, Although large technology companies account including enhanced analysis of payments for most of the spending, the financial flows. CMI firms are selling many forms services industry is a leading early investor of market data to investor customers, in AI. This stands to reason: Information has including indicators of market sentiment, always been a crucial resource for financial comprehensive industry analyses, and markets, and financial services firms have analytics of trade flows and best executions. long been on the forefront of adapting new CMIPs’ own operational risks are mitigated information technologies. through improved advanced analysis of In capital markets, providers of advanced trades and predictive maintenance of trading analytics and AI services have become systems, as well as market surveillance influential players. At McKinsey’s recent CMI monitoring for fraudulent trading. Roundtable, industry leaders ranked AA and Some applications have been developed AI as the most important forces shaping the internally by CMIPs, but in most cases, large near future of the industry. incumbents—even those with strong internal New applications are finding homes across technology groups—have turned to fintechs the CMI value chain. In trading, advanced for solutions.

Advanced analytics use cases in CMI

Access to capital Trade execution Post-trade services Data, analytics, and information services Predict counterparty Predict market lquidity Identify fraudulent Generate predictive default: automated payment instructions Impute implicit cost trading indicators rating of trading Aggregate reference Real-time Analyze contract data Predict margin calls shareholder/trader terms and related risk Conduct trade insights surveillance “Premium” data feeds and trade ƒow analytics

Operations and technology

Predict and prevent ‘fat nger’ errors Optimize talent recruitment and retention Predict system breakdowns Create transparency on IT ef ciency Process automation and robotics Optimize procurement processes

Source: McKinsey; Quantum Black; Spark Beyond

Fintech decoded: Capturing the opportunity in capital markets infrastructure 19 McKinsey estimates the potential cost as tasks become more repetitive, in areas such reduction from automation and robotics at as custodian services, maintenance of client scale can reach as high as 20 percent in the reference data, and collateral management, cost aggregate, depending on the pre-existing level savings can rise to 15 to 25 percent. The greatest of automation. Estimated savings are relatively efficiencies—estimated at 25 to 50 percent—are minor—up to 10 percent—in areas that require to be had in areas where work is highly repetitive, frequent intervention and handwork, such as but not yet automated, such as reconciliations, client service and back-office management. But confirmations, settlement, and payments.

20 Fintech decoded: Capturing the opportunity in capital markets infrastructure Identifying the fintech opportunity

It is too early to know the full extent of fintech’s A meaningful approach to navigating this impact on capital markets over the next five environment does not entail building new years. But if some of the most disruptive technology for its own sake, but rather mitigates technologies reach wide scale and adoption, risks to the existing businesses, fortifies the fintech could be an evolution that becomes a incumbents’ market positions, ensures efficient revolution. For CMIPs, however, it is essential to compliance on data security and regulation, understand that fintech, in itself, is not a strategy. and captures new revenue and customer Instead, it is a means to a strategic end—a opportunities. CMIPs should consider a number collection of new tools and technologies that factors in developing their strategies (Exhibit 11). have to be tested and thoughtfully introduced into each CMIP offering. Protect the core business from erosion Thus far, technological changes to CMI have The fintech environment is highly complex, and been subtle and isolated, but incumbents must populated with potential business partners and guard against shifts in the broader industry— acquisition candidates, enabling cost savings including other incumbents incorporating and opening up new revenue sources. From the fintechs, as well as large technology companies survey participants’ point of view, the advantages operating largely outside finance—that render of fintechs are their agility with technology and the established ways of doing business obsolete. singular product focus of early-stage businesses. Examples from other industries include digital Surprisingly, they do not regard fintechs’ ability to cameras displacing an enormous industry for attract top talent or their being subjected to lighter processing traditional film, or Internet streaming regulation as core advantages (Exhibit 10). replacing chains of stores renting videos and

Exhibit 10 Incumbents see nimbleness and focus as ntechs’ main advantages

What are ntechs’ biggest advantages? Top 5 answers by number of mentions, up to 3 answers possible, n=46

More technologically nimble 39

More focused value proposition 31

Ability to invest more in 20 value-generating technologies

Less regulated 11

Ability to attract superior talent 11

Source: WFE-McKinsey Fintech survey 2017

Fintech decoded: Capturing the opportunity in capital markets infrastructure 21 Exhibit 11 CMIPs should consider the following elements as they formulate ntech strategy

Protect the Strategy and investments should re ect threats and opportunities in the space. core business Scrutinize ecosystem and identify disruptive trends with potential to erode or from erosion replace core business; sources of disruption include: • Competitors launching truly differentiated offering (e.g., lower latency execution platform) • Shifts in clients priorities and needs (e.g., collateral optimization solutions) • Players evolving in adjacent areas with potential to move into CMI space (e.g., large technology companies creating data products on the cloud) • Emergence of effective new technologies/ntech solutions (e.g., DLT-based crowdsourcing)

Modernize existing • Invest in robust technology foundations and ensure best-in-class connectivity businesses and computing power (at lower costs) through, for example, migration to cloud computing • Modernize and “lean” front-end processes through use of automation and robotics • Explore alternatives to classic platforms to reduce costs and enhance exibility and security, by, for example, implementing DLT-like technologies

Capture new • Develop value-added data insights through advanced analytics business • Create new markets leveraging DLT-like technologies opportunities through ntech • Launch new regtech and risk management solutions • Partner with emerging companies to create dynamic ecosystems

DVDs. While the industry is not likely to face a For a number of investors, technological Blockbuster moment any time soon, CMIPs must resilience and security are seen as a key attribute recognize the disruptive potential of fintechs, of incumbent CMI businesses. They should, and how they might reshape CMI’s structure and therefore, keep investing in these areas to ensure value chain. they stay ahead.

A test case is developing in the capital markets: Modernize existing businesses 40 percent of fintechs are focused on the front The technologies utilized by fintechs provide of the CMIP value chain, providing access to many opportunities for modernizing existing capital. And yet, few survey participants seemed capital markets offerings through efficiency to appreciate the extent of their engagement. gains, higher levels of customer experience, and Traditional protocols for capital raising and executing the current business in new ways: issuing new securities could be replaced by DLT structures that are simpler and cheaper, so that ƒ Cloud processing can generate savings more secure and long-prevailing systems could over traditional internal information systems. disappear. Incumbents need to carefully watch WFE member executives cautioned, however, and stay engaged with fintech development at all that while moving to the cloud was fairly points on the CMI value chain. simple, cost savings on one end of a system must be weighed against the risk of data

22 Fintech decoded: Capturing the opportunity in capital markets infrastructure leakage, creating potential liability and should integrate new components into existing reputational damage. systems, while avoiding significant workflow changes for partners and customers. In addition to moving their own systems to the cloud, exchanges have started offering Capture new business opportunities a variety of cloud-based services to their through fintech clients: broad and deep historical market Fintechs are generating many new ideas, from information, big data handling, collateral which CMIPs can draw a range of new revenue management, and regulatory reporting, as well sources. These include demand for products as risk analytics and valuation. These allow such as better-informed market analytics, trading for more agile development and cost-efficient in new asset classes (either directly, or through services, with the additional benefit of creating more conventional financial products such as stronger connections with clients through the CME and Cboe-futures on cryptocurrencies), open application programming interfaces expanded algorithmic trading, capital and (APIs), exchanging data, and the creation collateral efficiencies, or risk mitigation. Much of of ecosystems. the current focus has been applied to existing processes and activities, but they are equally ƒ Automation and robotics built into trading, relevant to fundamentally rethinking core clearing, and settlement operations can CMIP functions. lower staff costs, reduce the incidence of errors, and allow for automatic adjustments ƒ Advanced analytics-based data. About to changes in trading volumes, all raising 25 percent of CMI fintechs are active in this efficiency levels within the cost curve. More area. The availability of more data, and new complex applications can also enhance and more efficient ways to mine and visualize the analysis of trading and liquidity risks. it, results in more sophisticated products In the most successful implementations, and greater demand. Among others, natural however, firms have realized that the impact language processing and machine learning of automation and robotics is greatest when techniques are being applied to develop applications include a true re-engineering of more precise smart beta products for asset processes and modus operandi. managers, and unique data streams for the sell side. ƒ DLT applications are still novel, but as noted earlier have arrived in the mainstream ƒ DLT for new market structures. The with the ASX adopting a DLT system for its new technologies of fintech are facilitating equity clearing and settlement operations. the fundamental redesign of markets. One The ASX emphasized the security, capacity, example, built on a DLT foundation, is the and resilience of the new system, but DLT digital market in gold created by the Royal implementations are also expected to bring Mint and the CME, discussed above. Another significant cost savings to customers. is Conjoule, a novel exchange for the energy market, also based on DLT. Stated simply, In making short-term adjustments, CMIPs must as the production of electricity becomes be careful to balance changes to their core decentralized through greater local production systems with barriers to adoption. The approach of solar and wind power, a DLT-based market

Fintech decoded: Capturing the opportunity in capital markets infrastructure 23 can facilitate trading of small amounts of services, Thomson Reuters provides not only energy with low transaction costs, and enable financial market information and news, but small producers to efficiently enter and trade expert information across a range of industries in the market. Implementations that involve and business functions. In early 2017 many parties with competing interests are Thomson Reuters acquired Clarient Global difficult to arrange, however. Therefore, LLC and Avox Limited, specialists in KYC and CMIPs are likely to best leverage their unique legal entity data, to expand its portfolio of positions in the value chain with independent risk management and compliance services. projects under their own control, while In 2017, Thomson Reuters also announced a maintaining optionality for other stakeholders collaboration with Finatext, a fintech start-up to adopt the technology (e.g., by allowing originating from Tokyo University. Finatext participants to plug into the technologies monitors social media sentiment and refines through readily accessible interfaces). the raw data into investment insights. These are made available to individual investors ƒ Regtech and risk management. Following whose financial institutions grant them access the global financial crisis, the regulatory to a Thomson Reuters wealth management climate has become more complex, and platform. Similarly, Bloomberg has been banks and brokers are seeking compliance actively building an ecosystem around its systems to handle order capture and post- platform, adding, for instance, innovative trade compliance. Asset managers, too, face Internet compliance, management, and a greater compliance burden. In addition, security solutions through the acquisition all these groups are potential customers of Netbox Blue in 2016, and integration for solutions managing balance-sheet risk, technology solutions with the addition of efficient use of collateral, and other areas. Bloomberg PolarLake. Another example is CMIPs that can develop sophisticated BNY Mellon, which has established a network systems for trade surveillance, anti-fraud and for a range of custody and other securities AML technology, and regulatory reporting will services. Through such capital markets likely find large audiences. ecosystems—enhanced by the offerings of fintechs—CMIPs could strengthen their ƒ Ecosystems. The wave of innovation by ties with their customers, and attract new fintechs, and their willingness to partner with customers seeking investment research and incumbents, creates opportunities to develop commentary, analysis of big data trends, and ecosystems where customers can access a trading in niche financial markets. wide range of services and products through one entry point. Already, in information

24 Fintech decoded: Capturing the opportunity in capital markets infrastructure Capturing the fintech opportunity

CMIPs have a significant opportunity to draw important developments are happening not on CMI fintech specialists. But given the usual only in Silicon Valley, but also in technology constraints on available investment and time, centers such as Tel Aviv, London, and Berlin. to fully capitalize on fintechs CMIPs need to One WFE member executive said his firm establish knowledgeable and committed teams, had established two teams: one for in-house then establish a framework for selecting those development and research on the industry, fintechs that offer the best fit and strategic or and another for setting a strategy for investing financial upside. in complementary fintechs. In separate interviews, several WFE members also noted We suggest approaching the fintech investment the importance of keeping abreast of the decision in three steps: positions of large technology companies.

1. Ensure that leveraging a fintech solution is the ƒ Building internal capabilities. Capturing best option, by assessing whether it is aligned the potential in fintech will require a thoughtful with strategic priorities, has a clear and commitment from CMIPs, beginning with objective upside, and that there are no better building awareness across the organization alternatives, that is, “classical solutions.” of fintech opportunities and threats. Current technology teams need both education in 2. Determine which fintech solution to adopt by fintech, and the introduction of new talent reviewing the breadth of solutions available from a variety of backgrounds. And as with and determining which type of technology any important strategic initiative, alignment, creates the most distinctiveness and fits best endorsement and sponsorship from senior with internal processes. management is crucial.

3. Pick the winning fintech partner by assessing ƒ Partnering with and investing in fintechs. the business case, the potential partners’ CMIPs can adopt many different approaches track records, and the sustainability of the to developing relationships with fintechs, setup considered. each requiring differing levels of commitment. These range from collaboration efforts and For many CMIP firms, investing in fintech will be joint ventures to various degrees of investment an attractive choice. An efficient and high-return (Exhibit 12). Forty percent of the WFE survey approach to the fintech opportunity will require: participants identified collaboration between ƒ Understanding the fintech ecosystem and incumbents and fintechs as the most building relationships. CMIPs can establish efficient relationship approach, followed by fintech and innovation centers to research the joint ventures (25 percent) and minority and 3 industry, understand its achievements, and majority investments (13 percent each). communicate with fintech experts, venture Few respondents said they were pursuing an capitalists, the fintechs themselves, and their aggressive in-house development program. suppliers and customers. This effort needs to Executives separately stressed that the core be broad-based: fintechs span the globe, and

3 Survey participants could choose more than one response.

Fintech decoded: Capturing the opportunity in capital markets infrastructure 25 Exhibit 12 Collaborations and joint ventures are the favored models for ntech relationships

What models are most efcient when it comes to ntech relationships? Share of responses in percent, n=46

Collaboration agreements 40

Joint ventures 25

Minority investments 13

Majority investments 13

Acquisition and integration 9

Source: WFE-McKinsey Fintech survey 2017

challenge is leveraging the new technologies, for a trading platform (rather than reconfiguring without becoming entrenched in actual its own existing core system for the pilot). A application development. small acquisition was made for a third facet of the project. In the executive’s view, relying on WFE member executives also cautioned that a group of third parties decreased the time to working with startups can be challenging for market, and was more suitable for a smaller, non- large firms. Although the relationships can core project. result in a positive learning experience, tangible products are often slow to materialize, frustrating Firms that can devote considerable resources to companies accustomed to hitting predictable fintech may consider a corporate venture capital schedules. Technologies addressing different approach that invests in multiple targets, with parts of the value chain, as well as individual the shared goals of leveraging their technologies fintechs, will progress at different rates, which and a return on financial investment. Such an incumbents need to accommodate. approach, however, calls for still more specialized talent to properly manage the effort, and a more In illustrating his organization’s pilot program for tolerant mindset toward the rate of success, or a novel financial market, one executive described failure, of technological experimentation. a strategy that brought together several approaches to technology and investment. The The CMIP imperative: Fintech demands a firm typically builds its core systems in house, unique strategy but for this new venture partnered with one Developments occurring at CMI-focused fintech for a DLT structure, and with another one fintechs will shape the industry—simplifying the

26 Fintech decoded: Capturing the opportunity in capital markets infrastructure infrastructure of the capital markets, and opening competitors. For investment in fintech, time is of new customer segments and new revenue the essence. opportunities. In addition, CMI fintech appears to bring few direct threats: Among dedicated There are roughly 700 fintechs in various stages start-ups, most are developing products for use of development across the CMI value chain. An by CMIP incumbents, rather than designed to unfocused investment approach would be both compete directly for their customers. unmanageable and expensive, and while fintech start-ups will not ultimately own the industry, Fintech in the capital markets has lagged its over time, the typical CMIP will likely benefit counterparts elsewhere in finance, and in some from dozens of fintech innovations. Thus, fintech areas the technologies and benefits seem far investments and partnerships must be chosen off. But the level of investment in CMI fintech is wisely—two prerequisites are a thoughtful set gaining, to the benefit of the early movers. Those of priorities and an understanding of fintechs incumbents that do not recognize its impact on potential impact on the industry. Fintech is not a their business, and fail to take a proactive stance, strategy, but a means to reach strategic priorities. face a future that will be shaped by their peers and

Fintech decoded: Capturing the opportunity in capital markets infrastructure 27 Authors Acknowledgements For the World Federation of Exchanges: The authors would like to thank the 46 WFE members participating in the survey, as well Nandini Sukumar as ASX Limited, CME Group, Deutsche Börse Chief Executive Officer Group, The NASDAQ, Inc., Singapore Exchange Limited, SIX Group, and Tel Aviv Stock Exchange Siobhan Cleary Ltd. for their thoughts. Head of Research and Public Policy They would also like to thank the following colleagues in McKinsey & Company’s Global Banking Practice for their contributions and For McKinsey & Company: insights: Jared Moon, Tunde Olanrewaju, Jeff Matthias Voelkel Penney, Doran Schifter, Andreas Waschto, and Partner the McKinsey Panorama team.

Markus Röhrig While the World Federation of Exchanges and Partner McKinsey & Company have made every effort to check that the data in this report are accurate Roger Rouhana and complete, neither organization accepts Associate Partner liability for any errors or omissions.

Christian Schaette Knowledge Expert

28 Fintech decoded: Capturing the opportunity in capital markets infrastructure

Global Banking Practice March 2018 Copyright © McKinsey & Company www.mckinsey.com/clientservice/financial_services