Santa Barbara County 2017-2018 Senior RESOURCE DIRECTORY
Your comprehensive guide to services for senior citizens and caregivers
San Luis Obispo and Santa Barbara Counties TABLE OF CONTENTS
Acknowledgements. 4 End of Life. 29 Planning, Advance Health Care Directive, Introduction. 5 Benefits, Burial and Cremation, Death Certificate, Indigent Death, Unattended Death, Caregiving . 7 Organ Donation Warning Signs Checklist . 8 Financial Assistance. 32 Emergency Services. 9 Social Security, SSI, County Programs (Cal 24-Hour Crisis Intervention, Hospital Fresh, General Relief, Veteran’s Benefits), Emergency Rooms, Cares Crisis Team & HICAP, Credit Counseling, Money MHAT, Victims of Violence, Urgent Care Management/Bill Paying, Financial Planning, Centers, Emergency Assistance- Material Taxes/Homeowner’s Property Tax Exemption, Assistance, Poison Control Center, Friendship Renters Tax Credit, Volunteer Income Tax Line, National Suicide Prevention Lifeline Assistance, FTB, IRS
Alcohol/Drug/Medication Management . 12 Food and Nutrition . 37 Outpatient, In Patient or Residential Treatment, Meals, Home Delivered Meals, Supplemental Counseling, Medication Management Food, Food Bank, Grocery Resources, Hospital Meal Discounts, Community Gardens, Mobile Civic/Community/Consumer. 15 Pantries, Cal Fresh Voter Registration, Libraries, Senior organizations, Social Service/ Advocacy Health Services. 41 Organizations, Consumer Complaints & Health Care Centers, Clinics, Palliative Care, Information (Housing, Mobile Homes, Products Physician Referral, Rehabilitation/Therapeutic & Services, Professional Services, Insurance, Services, Rehabilitation Services, Blood Bank, Residential care Facilities for the Elderly, Blood Pressure Screening, Cancer Information, Nursing Facilities), Consumer Assistance Dental services, Flu Shots & Vaccinations, Health Assessment & Health Promotion, Health Basic Steps to Protect Yourself. 20 Screening Fairs, Hearing, HIV Treatment InfoLine, Telephone Services, Tuberculosis, Education 23 . Urinary Incontinence, Tobacco Prevention, Roadscholar, Adult Education, Adult Literacy, Vision, Sharp Disposal, Operation Medicine Education Programs, Health Education Cabinet, Expired Meds Program Elder Abuse & Crime 24 . Home and Nursing Care. 51 Definitions, Prevention, Adult Protective Home evaluation, Case Management, Home Services, District Attorney’s Office of Care, Home Health Care, Homemaker and Vulnerable Victims Prosecution Unit, Long Personal Care, Registry, Hospice, Respite Care, Term Care Ombudsman, Reporting Adult Day Care, Emergency Response Systems, Employment. 27 Friendly Visitors, Out of Home Respite, Social Security, Training & Placement, Referral, Placement Assistance, Problems with Facilities, CalJOBS, Discrimination Safe Return, Project Lifesaver TABLE OF CONTENTS
Housing. 61 Senior and Community Centers. 99 Low Cost Rentals, Waiting List tips, Financial Assistance, Reverse Mortgage, Retirement Support and Education Groups. 100 residences, Residential care facilities, Placement Transportation . 106 Agencies, Shared Housing, Discrimination, Fixed Route, Door-To-Door, Long Distance, Tenant/Landlord Mediation, Home Repair, Local Options, Handicapped License Plate, Utilities, Foreclosure Fraud, Safe Parking Mature Driving Course, Adapted Driving Legal. 69 Assessment Finding an Attorney, Low/No Cost Legal Veteran’s Services. 110 assistance, Legal Resource Centers, Wills, Important Documents, Veteran Service Offices, Control Over Your Affairs, Conservatorship, Health Care Benefits, Aid & Attendance, Asset Management, Planning for Public Caregiver Support Benefits, Small Claims Court, Locating a Notary Public, Immigration Volunteer. 112
Medical Equipment . 80 Response Survey. 113 Equipment, Loan of Medical Equipment Index. 114 Mental Health/Counseling 82 . TIPS Emergency Mental Health Services, Out Patient Get Health Care in Your Language . 6 Counseling, Clinics Questions Consumers Should Ask . 6 Paying for Health Care 85 . Pre Employment Credit Checks. 11 Medicare, Medicare Advantage, Prescription Drug Plan Part D, Medi-Gap, Preventing Home Repair Scams Alert . 13 Medicare Fraud, Medi-Cal, CenCal, Veterans Successful Management of Medications. 13 Health Benefits, QMB, SLMB, QI, Lompoc 10 Tips to Make Sure Your Contractor Valley Community Health Organization, Measures Up. 19 Financial Help, LTC Needs, Pharmaceutical Assistance, Covered California Consumer Information from the FTC. 26 Scam Alerts . 26 Pets and Animals. 93 Do Not Call. 60 Animal Control, Adoption, Disaster Planning for your pet Fall Risk Assessment. 81 Avoid ID Theft. 84 Recreation and Fitness. 95 Travel, Immunization, Passport, Leisure, Lawn Risky Behavior . 109 Bowling, Golf, Bicycling, Senior Softball, Quit Smoking . 111 Fishing Licenses, Camping, Special Needs Recreation
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 3 ACKNOWLEDGMENTS Central Coast Commission for Senior Citizens-Area Agency on Aging (AAA), the sponsor of the Santa Barbara County Senior Resource Directory, is a non-profit organization responsible for Theallocating federal and state dollars to local agencies to advance the development of a ‘senior friendly’ community throughout Santa Barbara County. Services provided are funded by the Older Americans Act. This Act is designed to strengthen our community’s ability to address the needs of its older persons and the caregivers of older persons. The Area Agency on Aging is the local organization designated to utilize the limited state and federal funds to address local needs. The AAA is committed to the development of a home- and community-based system of care that will: 1. Secure and maintain maximum independence and dignity in a home environment for older persons capable of self care and appropriate supportive services; 2. Remove individual and social barriers to economic and personal independence for older persons; 3. Develop a continuum of care for the vulnerable elderly. We are thankful to the organizations and businesses listed below for their generous financial support. This Direc- tory would not be possible without their support. In addition to the community’s financial support many individuals reviewed and updated the text of the Direc- tory. This task can be quite laborious and I would like to extend a special thanks to those individuals who helped make the information as accurate as possible. Additionally, the information from the Senior Resource Directory is available on the AAA home page (www. centralcoastseniors.org). This will permit you to secure updates from the home page and provide us with an- other communication tool. Please let me know your suggestions to improve this directory. A survey is enclosed for this purpose or just contact me. TheSanta Barbara County Senior Resource Directory is a community project with many people sharing their ex- pertise and resources to help professionals, family members and older adults acquaint themselves with the many resources available within our community. Your generosity is greatly appreciated. joyce ellen lippman Area Agency on Aging
Financial Support provided by: Review and Updates provided by: At Home Senior Services Liv Home Dallas Atkins, Attorney at Law CAC Senior Nutrition Program Lompoc Skilled Nursing & Rehab Jason Bryan, City of Santa Barbara Central Coast Home Health Lompoc Valley Community Arlene Diaz, Public Administrator, County of Santa Barbara Dallas Atkins Health Organization Mac Johnson, Home Instead David Turpin Maravilla Susan Klein-Rothschild, County Department of Public Health Family Services Agency Caregiving Meridian of Lompoc Patty Low, Santa Barbara County Department of Social Services Family Services Agency Senior Expo Merrill Gardens GranVida Senior Living Quinn Fiduciary Services Petra Lowen, Independent Living Resource Center Help Unlimited Sansum Clinic Cynthia McNulty, Family Services Agency of Santa Barbara HICAP Senior Connection Julie Posada, Health Insurance Counseling & Advocacy Program Senior Planning Services Home Choices for Mom and Dad Justin Redmond, Channel Islands Fiduciary Group Sharon Kennedy Estate Management Home Helpers Margaret Weiss, Sansum SMOOTH Home Instead Jeanne M. West, DASH Hummel Village Visiting Nurse & Hospice Care Josette Fast, Physical Therapist
4 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY INTRODUCTION he Central Coast Commis- determine which could be helped by and “General Powers of Attorney” sion for Senior Citizens, Area community services. Most nonprofit are legal documents allowing an indi- Agency on Aging is delighted agencies provide informal informa- vidual to act for another person. Both toT present the 2017/18 Santa Barbara tion and referral. documents can be used only for spe- County Senior Resource Directory. If there is more than one problem, de- cific reasons which are defined by law. Santa Barbara County residents have fine each problem individually. Often, Investigate before you proceed. access to a variety of services. It is not no one agency can provide the com- Waiting Lists/Denials necessarily easy determining what plete scope of services you need. You So you determine you’re eligible for services you or a loved one may need may obtain different services from a particular service and it will best and equally difficult locating the ap- various agencies. meet your needs, the next question is: propriate service agency. We wish When can the service begin? the Santa Barbara Senior Resource Finding an Agency to Directory would answer all of your Assist You Our advice? If there is a waiting list, questions. We know it cannot. It is This Directory can help narrow down get on it. You may have to settle for our hope the Directory simplifies your choices. If you call an agency another service that either costs more your search, expands your base of you think may help, and for some or does not quite meet your needs in information, and ultimately eases the reason they cannot, ask them for sug- the meantime. If you don’t need the challenges you or a loved one is expe- gestions. service when your name comes up, riencing. they go to the next person. Don’t wait Senior Connection until the agency no longer has a wait- The Directory provides a listing of A free, specialized senior information ing list. It may not happen. nonprofit and governmental agen- and assistance service of the Area If your health plan or an agency de- cies offering services to seniors with Agency on Aging, Senior Connection nies services, ask them about your descriptions of services and benefits. assists with information, referral, fol- right to appeal the decision. If the The financial supporters include for low up, and education. Call 800-510- denial regards a Medicare service, –profit businesses; inclusion of a list- 2020, 965-3288 or 928-2552. ing or information ad does not imply contact Health Insurance Counseling With any referral, call and explain the endorsement. and Advocacy Program (HICAP) at situation. If they can help, Great! If 800-434-0222 or 928-5663. All ser- How do you know the right questions they cannot, ask for another referral. vices funded by the Area Agency on to ask? Who can help you evaluate if Also, call back Senior Connection for Aging have a grievance procedure. a service will meet your needs? Can additional referrals. you expect services to be available There are other information and when you need them? referral agencies. Contact the one ad- It takes time and energy researching dressing your needs. services to meet your needs. In the Eligibility Requirements midst of a crisis is the most difficult time to assess a need and investigate Agencies have different eligibility resources. The Directory is an oppor- requirements. The most common are tunity to get familiar with resources age and income. ASK! before a crisis hits. Some agencies provide services to Various factors play a role in estab- people not on an entitlement pro- lishing a service’s accessibility. Five gram, others require income below important factors are: a certain level, and others don’t have any income requirements. Eligibility 1. Determining the need. requirements may be specified by the 2. Finding an appropriate service. funder, or may be an effort to provide 3. Eligibility requirements. services to a specific population. 4. Waiting lists. Find out exactly what income and asset information is required and 5. Cost. what kind of documentation must be Determining Your Need provided. When a problem exists which you If you are assisting someone, that cannot easily resolve, it may be help- individual may need to write a short ful to talk with someone experienced letter authorizing you to act on their in identifying specific problems to behalf. “Durable Powers of Attorney”
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 5 INTRODUCTION Cost Cost will determine if you can afford a service. Some agencies have a set Questions Consumers Should Ask cost, no matter your income; others The following is a list of impor- nonprescription–that I am determine cost based on income; tant questions that consumers taking now? some services are free, and others- -AAA federally funded programs (the and caregivers should ask their · Should I take this medicine Senior Lunch program is one exam- health care providers about with food? Are there any ple)—request only a donation. ASK! each medicine: foods or beverages I should Long Distance Caregiving · Why is this medicine avoid? Most communities have a range of prescribed? · Are there any activities I services available for seniors, but · How does the medicine work should avoid while taking this finding them can be a challenge for in my body? medicine? families who live out of the area. · What possible problems ElderCare Locator is a free service to · How can I expect to feel once I start taking this medicine? might I experience with help locate specific resources for se- the medicine? How can I niors. Call 800-677-1116 and Elder- · How will I know the medicine prevent these problems from Care staff is available weekdays from is working? Is there a typical 9 a.m. to 8 p.m. (EST) for callers in occurring? At what point period after which my should I report problems with the United States. symptoms should improve? The California Department of Aging’s the medicine? Senior Information Line’s number · How long will I have to take · What should I do if I miss a is 800-510-2020. When called from this medicine? Will I need dose of this medicine, or take anywhere in California, it connects to a refill when I finish this too much? the local senior citizen information prescription? and assistance service. · What is the cost for the · Will this medicine interact medicine prescribed? Is there On Line with other medicines– a less expensive alternative The Senior Resource Directory is on prescription and prescription? line at the Central Coast Commission for Senior Citizens (www.central- coastseniors.org ) website as are links to other resources. Consumer Alert In Conclusion Every effort has been taken to verify Get Health Care in Your Language the accuracy of the information in A recent law (SB 853) says private health plans must give you these pages. If you are aware of a discrepancy, please let us know. Sug- health care in your language. This means you have the right to: gestions for improving the Directory, Tell your health plan or your doctor that you want services in revealing new or not listed informa- your language. tion, as well as your comments are ap- Ask for an interpreter when you make an appointment with preciated. We can be reached at: your doctors, dentist, therapist, or other health care provider. Senior Resource Directory Area Agency on Aging Ask you health plan to provide you with written materials in 528 S. Broadway your language. Santa Maria, CA 93454 If you need help or are not getting services in your language, 925-9554 call the Help Center: 1-888-466-2219. [email protected] The California Office of Patient Advocate is a state agency that informs and educates consumers about their health care rights and responsibilities.www.opa.ca.gov Source: The Patient Advocate
6 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY CAREGIVING aregiving for members of our When safe and practical, get your and/or occupational therapist. They family affects persons from family member moving- take a group will help the caregiver evaluate the all walks of life. Whether the exercise class, join a mall walking club following: does the environment careC receiver is over the age of 90 or in or walk the dog together. need to be adapted; are there tripping the final stages of Parkinson’s Disease, hazards; are any home or equipment has Alzheimer’s Disease or some other Your identity as caregiver repairs needed; is the house well lit, physical or cognitive impairment, the needs to be recognized inside and out; is there clutter; is there role of the caregiver is a challenge. Both federal legislation and good carpeting or safety grips on stairs? While it is a privilege to accept the sense directs that the hospital consider Making needed modifications at the responsibility to care for our mother, the caregiver as part of the team. Many outset, or as needs change, will hope- uncle or sister, caregiving has inherent physician offices include the caregiver fully avoid injuries to the care receiver challenges and stresses along its course, in the care receiver’s medical records AND also help protect the caregiver. from logistical (where care is most ap- and as part of the team. This is impor- propriate) and financial, to emotional tant for planning to meet care needs, Involve other People and spiritual. Caregiving truly affects such as bathing, eating and walking. Involving other people in the caregiving the whole person in ways that no book It is imperative that the caregiver have responsibility is a benefit for both the or article can fully explain. access to appropriate medical records caregiver and the care receiver. This can and information, so making this need be achieved by holding a family confer- This introductory page is meant known early in the caregiving experi- ence, obtaining professional guidance to help the reader understand the ence is critically important. and using community resources. impact of caregiving, learn how to recognize changes (in either the care- And, if you are a working caregiver Although care may be provided primar- giver or care receiver) that may affect trying to balance employment and ily by one person, all family members, health and safety of both parties and caregiving, ask your employer if they friends and significant others should discover how to address and access have any benefits that fit your needs. be involved in all aspects of caregiving. critical resources. Is there paid family leave? Paid sick Holding family conferences throughout leave? Scheduling flexibility and the process is the best way to maintain Taking care of yourself while predictability? Remember, getting ad- communication and address issues as caring for others equate and timely support is depen- they occur. Being proactive rather than It is important to recognize the dent upon making your needs known reactive can make the difference in the signs and symptoms of caregiver early in the caregiving experience. safety and well-being of all concerned. stress. This may include feeling It may mean the difference between overwhelmed and alone, isolated Assessing Needs keeping the loved one at home for or deserted by others, sleeping too It is important to assess both the as long as possible, versus needing much or too little, gaining or losing needs of the care receiver and the placement in a long term care facil- a lot of weight, feeling tired most of caregiver. This would include provid- ity. Remembering that Hospice care the time or losing interest in activities ing information and training about is a valuable resource to both the care you used to enjoy. the tasks that the caregiver will be receiver and the caregiver and is also expected to complete. Based on the Caregiver stress may affect your phys- great source of comfort and support at care receiver’s health condition and end-of-life, will enhance the capabili- ical and behavioral health. Studies skilled care needs, perhaps training show that stress can affect caregivers ties of all involved in the circle of care. can be provided by a home health Bringing in an objective third party may in a variety of ways. One may develop nurse or physical therapist, as ordered depression and anxiety, or a weak- also help to deal with conflicts or stress- by the physician. It is important to ful situations that might arise. ened immune system causing more inquire about all potential resources Securing professional advice and as- sick days and slower recovery from at the outset of becoming a caregiver sistance can help to reduce stress and illness. There may be an increased to your loved one, so that appropriate ensure the ‘best’ course of action is likelihood of obesity, especially in care is given and mishaps avoided. women, increased risk for chronic underway. Reaching out and getting diseases, or problems with short-term Last, consider the issue of safety of the support can help to ensure objectivity memory or attentiveness skills. care receiver in their living environ- and a clear perspective and may also ment. As physical conditions change, it enable one to be a better caregiver. Here is a message of importance to is important to re-evaluate the physi- Santa Barbara County is a community each and every caregiver. Make time cal environment. This can be done that is replete with many resources for for yourself - to take care of yourself! through a home safety evaluation caregivers. Check each section of this Di- Exercise is important – and try to do which, with a physician’s order, can rectory to find resources that may fit the this with others. Develop and nur- be conducted by a licensed physical ture new friends and social activities. needs of the caregiver or care receiver.
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 7 WARNING SIGNS CHECKLIST
The following checklist can help determine whether or not a person is safe at home. These warning signs should alert you that an individual may not be capable of meeting all of his or her needs. Check each area that applies to your loved one. None of these warning signs should be ignored. EATING Individual is not eating, or not eating right. See Food & Nutrition section. BATHING/HYGIENE Individual is not bathing and is uninterested in personal hygiene. Individu- al has lost interest in appearance or does not dress all day. See Home & Nursing Care section. DRESSING/GROOMING Individual shows a loss of interest in life, daily activities and may neglect their own needs. See Mental Health/Counseling section. MEDICATIONS Individual takes medicine at the wrong time or takes the wrong dosage. See Alcohol/Drug/Medication section. HOUSEKEEPING Individual is not able to keep or clean house as before. See Home & Nursing Care section. MOBILITY Individual cannot ambulate without some assistance, or has frequent falls. See Transportation section. SECURITY/SAFETY Individual is alone, vulnerable, and may require daily visits. See Home & Nursing Care section. INDEPENDENCE Individual is increasingly dependent on others for assistance with transportation, shopping, financial affairs, laundry, etc. SOCIALIZATION Individual is not in contact with others, or lacks group interaction. See Recreation and Support Group and Education Groups sections.
All of the above needs must be met to insure the success of the individual in any living environment. Please consider assessing how to change the situation so the person is safe and secure. Original Source: Garden Court
8 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY EMERGENCY SERVICES 24-Hour Crisis Santa Ynez Valley Cottage Hospital facilities. They coordinate with law Intervention Agencies 2050 Viborg Road enforcement. Solvang, CA 93463 Santa Barbara Rape Crisis Center DIAL 9-1-1 (V/TDD) in Santa 688-6431 Barbara County to contact Police, 433 E Canon Perdido Fire, Highway Patrol, Paramedics, and www.cottagehealth.org Santa Barbara, CA 93101 Sheriff for any emergency . 963-6832 Victims of Violence 24-hour Hotline 564-3696 CARES CRISIS TEAM & Mental Health If you are a victim or witness a situ- www.sbrapecrisiscenter.org Assessment Team (MHAT) County of ation where others are being seri- Santa Barbara ously threatened or abused, your Offers a 24-hour confidential Alcohol, Drug and Mental Health Services first recourse should be to call 9-1-1 hotline staffed by trained 888-868-1649 and report the incident to local law volunteers to help victims of sexual assault and harassment. Medical For crisis in mental health or enforcement. and legal information are available, behavior issues for older adults Adult Protective Services (APS) as is non-crisis counseling, and who may be gravely disabled and Santa Barbara - Santa Maria - Lompoc instruction in self-defense. cannot provide food, clothing or 1-844-751-6729 shelter for themselves, or, who Domestic Violence Solutions may be a danger to themselves or www.countyofsb.org County-wide Office others, call 9-1-1 and tell them you To report suspected elder or 963-4458 need the Santa Barbara County dependent adult abuse, staff is Santa Barbara Alcohol, Drug and Mental Health available from 8 a.m. to 5 p.m. After 24-hour Hotline 964-5245 Services’ CARES Crisis Team. The 5 p.m. (Mon.-Fri.) and during the Santa Maria CARES CRISIS Team will provide weekend, a recording will offer 24-hour Hotline 925-2160 an authorized person to do an instructions on what to do. Lompoc evaluation. APS investigates reports of 24-hour Hotline 736-0965 2-1-1 suspected dependent adult abuse 2-1-1 is a 24 hour social services (18-64) and elder abuse (65+), Santa Ynez Valley information and referral hotline, including self-neglect, occuring in 24-hour Hotline 686-4390 including abuse and mental health the community. www.dvsolutions.org referrals. North County Rape Crisis & Child Offers temporary shelter to Protection Center battered women and their children, Hospital Emergency Rooms Lompoc victims of sexual assault and other Dignity Health/Marian Regional 24-hour Hotline 736-7273 trauma. Medical Center Office 736-8535 Victim Witness Assistance Program 1400 E. Church St. Santa Maria Santa Barbara County District Attorney’s Santa Maria, CA 93454 24-hour Hotline 928-3554 Office 739-3000 Office 922-2994 Santa Barbara www.marianmedicalcenter.org Provides emotional, medical and 1112 Santa Barbara St. Goleta Valley Cottage Hospital legal support to victims of sexual Santa Barbara, CA 93101 351 S. Patterson Ave. assault, child abuse and their 568-2400 Santa Barbara, CA 93111 families. Toll Free (855) 840-3232 967-3411 Long Term Care Ombudsman Santa Maria www.cottagehealth.org 123 W. Gutierrez 312 East Cook Street #D Lompoc Valley Medical Center Santa Barbara, CA 93103 Santa Maria, CA 93454 346-7529 1515 E. Ocean Ave. 120 E. Jones St. Toll Free (855) 840-3233 Lompoc, CA 93436 Santa Maria, CA 93454 737-3300 922-1236 Lompoc www.lompocvmc.org 965-1001 ext.244 115 Civic Ctr. Plaza [email protected] Lompoc, CA 93436 Santa Barbara Cottage Hospital 737-7910 400 W. Pueblo St. Long Term Care Ombudsman is Santa Barbara, CA 93102 responsible for the investigation www.countyofsb.org/da 682-7111 of elder and dependent adult From 8 a.m. to 5 p.m. Monday - www.cottagehealth.org abuse allegations in long term care Friday, provides services to victims
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 9 EMERGENCY SERVICES of violent and property crimes. operates different programs - call for 661-766-2369 Services include crisis intervention, specific information. During winter Provides emergency and basic referrals, information about months, shelters open on a tempo- services, such as food distribution the criminal justice system and rary basis to assist homeless persons center and community garden. support through the court process. trying to escape inclement weather. Department of Social Services, Intervention on the victim’s behalf American Red Cross of the Pacific Coast Santa Barbara County with employers and creditors for 2707 State St. problems created by a crime. Santa Barbara Santa Barbara, CA 93105 234 Camino del Remedio Assistance in applying for 687-1331 Santa Barbara, CA 93110 reimbursement for medical and Provides disaster relief and 681-4401 counseling expenses, lost wages offers disaster preparedness and or loss of support, and funeral Lompoc education classes. expenses for victims of violent 1100 W Laurel Ave. crime. Aids in returning lost Path Santa Barbara Lompoc, CA 93430 property and counsels clients. 816 Cacique St. 737-7080 Advocates are available for sexual Santa Barbara, CA 93101 Santa Maria and family violence counseling. 884-8481 2125 S Centerpointe Pkwy. Santa Maria, CA 93455 Urgent Care Centers [email protected] Homeless shelter and a wide range 346-7135 Medcenter, Inc of services. www.countyofsb.org 2954 State St. Catholic Charities General relief, food stamps & Santa Barbara, CA 93105 Santa Barbara Medi-Cal. 682-7411 609 E. Haley St. Good Samaritan Shelter 271 N. Fairview Avenue #101 Santa Barbara, CA 93103 Operates two emergency shelters Goleta, CA 93117 965-7045 681-7411 Bridgehouse Emergency Shelter Lompoc 2025 Sweeney Rd. Sansum Clinic Urgent Care 325 N Second St. Lompoc, CA 93436 215 Pesetas Lane Lompoc, CA 93436 735-4390 Santa Barbara, CA 93105 736-6226 563-6110 401 W. Morrison, Ste B Santa Maria Santa Maria, CA 93458 1225 N. H Street 607 West Main St. 347-3338 x101 Lompoc, CA 93436 Santa Maria, CA 93454 737-8786 922-2059 Provides emergency, transitional and affordable housing with Physicians provide minor Carpinteria support services. emergency treatment without an 941 Walnut St. Little House by the Park appointment. Lab and X-ray on Carpinteria, CA 93013 4681 11th St. site. Weekend & extended hours. 684-8621 Medicare accepted. Guadalupe, CA 93434 Food, clothing & utility/rent 343-1194 Urgent Care financial assistance. 340 E. Betteravia Suite C Provides emergency and basic Community Action Commission/Energy services. Santa Maria, CA 93454 Services Jewish Family Services 922-0561 5638 Hollister Ave. #230 Open Monday-Saturday. Goleta, CA 93117 524 Chapala St. 964-8857 Santa Barbara, CA 93101 Emergency Assistance 957-1115 www.cacsb.com Food, clothing and financial Material Assistance Countywide Home Energy Sometimes we’re unable to stretch assistance on one time basis Assistance Program. Applications Marks House Transitional Shelter our dollars as far as they need to go. accepted only by mail. Food, clothing, and shelter can be 203 North N St. jeopardized because circumstances Cuyama Valley Family Resource Center Lompoc, CA 93436 become difficult. The agencies below 4689 Highway 166, Unit B 735-9980 offer assistance to help people meet P O Box 5 New Cuyama, CA 93254 An alcohol and drug-free their immediate needs. Each agency transitional shelter for homeless
10 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY EMERGENCY SERVICES families and children. experts who provide the public Pre Employment Credit Salvation Army and health professionals with Checks 423 Chapala St. information and advice about Santa Barbara, CA 93101 treating poisoning exposures. Potential employers are not just 962-6281 Interpreting services in more than reading your resume; they are also 100 languages. reviewing your credit history to find 200 W Cook St. out: Santa Maria, CA 93454 Friendship Line 349-2421 800-971-0016 • If you pay your bills on time. Food, Clothing & shelter Calls are connected to a skilled, • How much money you owe. trained counselor, anytime 24/7. Santa Ynez Valley • If someone has sued you. People Helping People This crisis intervention and “warm line” offers emotional support to Potential employers must notify you 545 N Alisal Rd, seniors and abled adults. and ask your permission before they Solvang 93463 request or use your credit report. 686-0295 National Suicide Prevention Lifeline 800-273-TALK (8255) Be proactive and get a copy of your www.SYVPHP.org Calls are connected to a skilled, report before you begin your job Food, clothing, utility assistance, trained counselor, anytime 24/7. search so you will know beforehand education & shelter what companies see and correct Other inaccuracies. If a company decides not to hire you California Poison Control System because of your credit report, it must Hotline tell you so, as well as your rights to 24-hour Hotline: 800-222-1222 get a free report, and your rights to www.calpoison.org dispute the accuracy of the report. A statewide network of trained Source: 2014 Consumer Action Handbook
Be prepared for an Emergency with The Vial of Life Program Vial of Life Emergencys are never planned. And that’s why it’s important to be as prepared as possible when one does strike. Emergency medical personnel responding to calls for assistance in the home need crucial and immediate information. The Vial of Life provides instant, detailed information to emergency medical responders. Vial of Life is available free of charge. The labeled container has a magnet on the back which is placed on the front of the refrigerator. You can pick up a Vial of Life at the local senior center. For more information call the Area Agency on Aging 800-510-2020
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 11 ALCOHOL/DRUG/MEDICATION MANAGEMENT ecause seniors experience Adult Inpatient counseling, education, information many health changes and may Psychiatry Service and referral to patient treatment. also take medication, they Santa Barbara Cottage Hospital Free short-term counseling needB to be aware of the effects of available. Support and information Emergency Room, Pueblo & Bath combining medications with other for family members and friends. Santa Barbara, CA 93105 drugs or alcohol. Medication misuse 569-8339 Elements Counseling Group and abuse is one of the leading causes 301 S Miller # 105 of loss of independence in frail older Information and admission through Santa Maria, CA 93454 persons. Emergency Psychiatric Services. 349-2255 Twenty bed acute, voluntary, short- There are a variety of services if one term service in a therapeutic setting Individual and group counseling is having trouble with alcohol and/or that includes individual, group and for substance abuse and adult the misuse of prescription drugs. The family therapy and counseling, senior counseling. two general types of services are out- management of medication, and Family Services Agency patient and in-patient/residential. full medical care as appropriate. 123 W Gutierrez St Out-Patient Experienced staff provide thorough Santa Barbara, CA 93101 Out-patient means that you go discharge planning and follow up. 965-1001 to the facility for the program or This inpatient service includes 110 S C St #A session(s), and then return home. specialized care for geriatric Lompoc, CA 93436 These services are normally available concerns and dual diagnosis 735-4376 9 a.m. to 5 p.m., Monday through (psychiatric illness and substance abuse or dependency). 120 East Jones Street, Suite 130 Friday. Services can include diagnosis Santa Maria, CA 93454 and evaluation; group and/or family Adult Chemical Dependency 925-1100 counseling, and self-help groups. Residential Rehabilitation 5201 Eighth Street, Suite 202A Santa Barbara Cottage Hospital Service Carpinteria, CA 93013 C.O.P.E. Santa Barbara Cottage Hospital 566-1619 Pueblo at Bath Cottage Residential Center Provides individual counseling PO Box 689 316 W. Montecito St. services on a sliding scale fee basis. Santa Barbara, CA 93105 Santa Barbara, CA 93105 Good Samaritan/Recovery Point 569-7434 569-7422 245 Inger Dr. #103B Intensive family focused outpatient Intensive, family-focused Santa Maria, CA 93454 program offering individual, group four week drug and alcohol 346-8185 and family counseling, education residential rehabilitation service Residential detox, outpatient and relapse prevention. Most in a therapeutic environment that treatment for adults. Uses drug free insurance accepted. Experienced includes individual, group and social model with acupuncture for staff include licensed therapists. family counseling, education and adult drug and alcohol clients. In-Patient or Residential relapse prevention. Experienced Treatment staff includes psychiatrists, Information and Referral In-patient or residential treatment internists, and licensed therapists/ 2-1-1 programs can include up to a week of case managers. Specialized services 2-1-1 provides a 24-hour crisis detoxification and then an average of for dual diagnosis offered. Day counseling line. Through this 30 days of treatment in a residential program available. 24-hour telephone service, also setting or in a medical facility. Longer Counseling provides referrals to drug and term treatment is also available if Santa Barbara Council on Alcoholism alcohol related programs. needed. and Drug Abuse Bilingual Counseling Within Santa Barbara County both 232 E. Canon Perdido Zona Seca Santa Barbara, CA 93102 in-patient and out-patient services are 26 W. Figueroa 963-1433 available to seniors. Some programs Santa Barbara, CA 93101 accept Medicare, Medi-Cal, private Project Recovery Drop In Center 963-8961 insurance, or have a sliding fee 133 E. Haley St Zona Seca is a nonprofit schedule. These services are offered Santa Barbara, CA 93101 organization offering alcohol through private agencies, hospitals 308-8547 and county clinic referrals. counseling in English and Spanish. The council provides walk-in
12 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY ALCOHOL/DRUG/MEDICATION MANAGEMENT Central Coast Headway 318 W. Carmen Lane Steps for Successful Management of Medications Santa Maria, CA 93458 1. Know your medicines. 10. Do not store medicines in the 922-2106 2. Know the names, reason for use heat (e.g. near the stove), in direct 115 E. College, Ste 16 and possible side effects. sunlight (on a windowsill) or in a Lompoc, CA 93436 wet or damp place (bathroom). 737-0015 3. Ask your pharmacist or doctor of you do not understand the 11. Store your medicines in one Individual and group counseling is instructions. location. offered, as well as drinking driver, 4. Contact your pharmacist or doc- 12. Keep all your medicines in one family violence, drug and alcohol place unless they need to be awareness programs. tor if you are having a side effect. stored in the fridge. 5. Take your medicines exactly as Counseling 13. Use only one pharmacy. Alcohol and Drug Counseling: directed. individual, group, family for adults 6. Continue taking all of your 14. Ask your pharmacist or doctor with special programs for seniors is medicines until the doctors says before taking any over the coun- available. Sliding scale fee available. to stop. ter medicines. For a listing of providers, contact the 7. Keep an updated list of all of 15. Read all of your medicine labels Santa Barbara County Behavioral your prescribed medicines, sam- and written instructions before Wellness Drug and Alcohol program ple medicines, OTC medicines, taking each medicine. at 681-5440 and ask for their vitamins and dietary/herbal 16. Do not share your medicine with Treatment Provider List. supplements. other people, including family Support Groups 8. Do not use old or expired medi- members. For a listing of support groups, see cines. 17. Bring an up to date medicine list Support Groups. 9. Store medicines in a cool and to all of your doctor appoint- dry place. ments.
Tip: Home Repair Scams Alert Never Buy Home Repairs From Door To Door Sellers Many elderly persons are targeted by scam artists who use high pressure tactics to sell unneeded and overpriced contracts for “home improvements.” Often they charge more than their customers are led to believe. And then, when the senior refuses to pay for shoddy or incomplete work, the contractor or its closely affiliated financial institution, attempts to force payment by placing a lien on the senior’s home and making threats. How You Can Protect Yourself There are several basic steps one can take which can prevent a If problems have developed with a contractor’s problem from arising: work, seniors should immediately take steps to • Never deal with any door to door contractors or buy repairs protect their interests, such as: advertised on TV. Deal with local trades people recommended • Obtain an estimate from a professional detailing by friends or reputable building supply stores. how much damage was done by the contractor and • Before agreeing to hire any home improvement contractor, the value of whatever services were rendered. get at least a second estimate for the same work from another • Take detailed pictures of the work or damage contractor. left by the contractor and date them. These • Get a written contract or estimate describing the work, the photos can be used in court to show the nature price, the responsibility for cleaning up, and the hourly rate and extent of the problem. for any added work. • Hire an expert (architect, reputable contractor, • Get references for the contractor and speak to those etc.) to look at the work for quality and references. Ask about satisfaction and any, problems that compliance with specifications. The expert can arose. also provide an estimate regarding the fairness • Take a look at other work performed by the same contractor. of the price for work completed, the extent of physical damage, and its cost to repair.
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 13 ALCOHOL/DRUG/MEDICATION MANAGEMENT You Are Not Alone
enior ce SSubstan Learn how to come Abuse to grips with Senior Substance Abuse problems… st 1 Get information.
nd Educate yourself – learn about treatment options 2 and the problems that abuse can cause.
rd Talk with your doctor. “I always 33 drank and neveroblem!” had a pr Information and Assistance Take the first step – access the health and human services available in Santa Barbara County. The Substance Abusefects all families information in the Resource Guide can assist in …af obtaining needed services for older persons and for …affects all ages those acting on behalf of an older person. For listings of local agencies like Alcoholics Anonymous and Al-Anon Family Groups. Call today. Available in English and Spanish. The most common substance abused by the elderly is ALCOHOL. Call today for your free brochure 925-9554
14 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY CIVIC/COMMUNITY/CONSUMER Civic 963-3727 AARP An important tip to finding the ap- Goleta Branch & Bookmobile American Association of Retired propriate government office is to refer 500 N. Fairview Ave. Persons to the front section of the white pages Goleta, CA 93117 Regional Headquarters of your local telephone directory. The 964-7878 1415 L St. # 960 “Easy Reference List” provides infor- Guadalupe Branch Sacramento, CA 95814 mation on Federal, State, County and 4719 W. Main St. #D 866-448-3614 (toll free) City Government Services. Guadalupe, CA 93434 800-424-3410 National Voter Registration 343-1405 [email protected] Lompoc Branch www.aarp.org Santa Barbara County Clerk Recorder 501 E. North Ave. Santa Barbara Chapter #72 Lompoc, CA 93436 Meetings held at 1232 De la Vina Election Division 875-8775 Santa Barbara County St., Santa Barbara. First Monday of 4440 A Calle Real Montecito Branch each month, 1 p.m. Santa Barbara, CA 93110 1469 East Valley Rd. www.aarp.org 568-2200 Montecito, CA 93108 969-5063 AARP is a membership www.sbcrecorder.com Orcutt Branch organization that is committed to mature adults. The organization 511 E. Lakeside Pkwy, # 134 175 S. Broadway Santa Maria, CA 93455 provides special information on Santa Maria, CA 93455 various services, legislation and 346-8374 937-6483 1-800-722-8683 consumer education. Membership Santa Maria Branch open to anyone over the age of 50. www.sbvote.com 421 S. McClelland Area Agency on Aging (AAA) Registration forms are also Santa Maria, CA 93454 available at Post Offices, DMV 925-0994 Central Coast Commission for Senior Citizens offices and Public Libraries. Solvang Branch 528 S. Broadway Community 1745 Mission Drive Santa Maria, CA 93454 Solvang, CA 93463 925-9554 Libraries 688-4214 965-3288 www.sbplibrary.org Vandenberg Village Branch 800-510-2020 Buellton Branch 3755 Constellation Rd. The Central Coast Commission 140 W. Highway 246 Lompoc, CA 93436 for Senior Citizens is the Area Buellton, CA 93427 733-3323 Agency on Aging to serve and 688-3115 Senior Organizations represent senior citizens in Santa Carpinteria Branch There are several organizations and Barbara County. The AAA has 5141 Carpinteria Ave. groups which focus on the needs the responsibility of distributing Carpinteria, CA 93013 and interests of seniors. Some are for federal monies from the Older 684-4314 retired workers of a particular profes- Americans Act to support home Central Branch sion, some are involved in social or and community based services for 40 E. Anapamu political advocacy and yet others offer seniors and adults with functional Santa Barbara, CA 93101 special benefits for their members. disabilities. 962-7653 Adult & Aging Network The Area Agency on Aging has Cuyama Library Santa Barbara County an Advisory Council, composed 4689 Hwy 166 681-4678 of seniors from throughout the Cuyama, CA 93254 www.sbcaan.org County, that provides information 661-766-2490 and advocacy on senior issues. Advisory Council to the Santa California Commission on Aging Eastside Branch Barbara County Board of 1102 E. Montecito Supervisors on long term care and 1300 National Dr. # 173 Santa Barbara, CA 93103 aging issues. Sacramento, CA 95834 916-419-7591 Fax 916-419-7596 www.ccoa.ca.gov
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 15 CIVIC/COMMUNITY/CONSUMER Advisory Council to the state www.seniors.org Provides activities, including Department of Aging advocates Statewide nonprofit education and weekly Bingo, for seniors at their at the state level on behalf of older advocacy organization. Conducts State Street Community Center. Californians. research, analyzes issues and Filipino Community of Santa Maria California Retired Teachers Association provides voter and consumer Valley 800 Howe Ave. #370 education. 2270 Preisker Lane Sacramento, CA 95825 National Association of Retired Federal Santa Maria, CA 93458 916-923-2200 Employees, District IX 928-0392 www.calrta.org Santa Maria, Santa Ynez Valley Filipino Seniors Association of Santa Maria Frank Stevens, President 934-5986 335 E. Valerio St. Lompoc PO Box 6883 Santa Barbara, CA 93101 598-9055, 268-2199 Santa Maria, CA 93456 687-9678 [email protected] League of Women Voters 328 A East Carrillo St. [email protected] Monthly meetings are held. Santa Barbara, CA 93101 Division 17 Advisors and advocates on behalf 965-2422 Phil Morris, President of retired federal employees on 1208 Jackie Lane issues relating to retirement and [email protected] Santa Maria, CA 93455-2121 other public benefits. www.lwvsantabarbara.org 922-1629 Santa Barbara Village PO Box 1388 Advocates to enhance the welfare 15 E. Carrillo St. Santa Maria, CA 93456 of and increase benefits to retired Santa Barbara, CA 93101 [email protected] teachers in California. P.O. Box 2191, 93120 www.lwvsmv.org California Senior Legislature 729-8828 1107 Ninth St. #300 1020 N Street #513 [email protected] Sacramento, CA 95814 Sacramento, CA 95814 www.SBVillage.org 916-442-7215 916-552-8056 Santa Barbara Village works to help [email protected] www.4csl.org seniors age in place in their homes. www.lwvc.org The Senior Legislature meets The Village is membership based, The League is a nonpartisan yearly in Sacramento to develop not for profit. organization which promotes and promote legislation which Social Service/Advocacy political responsibility and responds to the needs and concerns Organizations informed participation in of older Californians. Election of Catholic Charities government. Membership open to delegates is conducted by the Area 965-7045 Santa Barbara all citizens aged 18 years and older. Agency on Aging. For information, 922-2059 Santa Maria National Asian Pacific Center on Aging call Area Agency on Aging office at Los Angeles Office 800-510-2020 Provides case management directed food, clothing, emergency 3727 W. 6th St., Ste. 619 Current CSL delegates utility/rental financial assistance, Los Angeles, CA 90020 Senior Assemblyman-S B County immigration referrals, and 213-365-9005 Martin Tucker counseling services for Spanish- www.napca.org 969-0760 speaking persons. Advocate on behalf of the AAPI [email protected] Family Services Agency aging community at local, state Senior Senator 965-1001 and national levels. Educates AAPI Garilee Cave seniors and general public on the Bilingual Outreach Advocate 801-4103 unique needs of the APA aging provides in-home assessment, community. [email protected] casework, counseling and Congress of California Seniors translation services for Spanish Toll free Helplines: Chinese 1-800-582-4218 1230 N St. Ste 201 speaking persons. Korean 1-800582-4259 Sacramento, CA 95814 Filipino Community Association of Vietnamese 1-800-582-4336 916-442-4474 Santa Barbara County English 1-800- 336-2722 800-543-3352 425 State St Santa Barbara, CA 93101
16 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY CIVIC/COMMUNITY/CONSUMER Pacific Pride Foundation Jewish Family Services Housing 126 E. Haley St. A-11 524 Chapala St. Fair Housing Enforcement Program Santa Barbara, CA 93101 Santa Barbara, CA 93103 630 Garden St., 2nd Flr 963-3636 ext.117 957-1116 Santa Barbara, CA 93101 819 W. Church St. Fax 957-9230 564-5461 Santa Maria, CA 93454 [email protected] A program within the City of Santa 349-9947 www.jewishsantabarbara.org Barbara designed to assist people Fax 349-8638 Provides services for the who believe they have experienced www.pacificpridefoundation.org community such as short term discrimination in the rental of The LGBT organization in Santa case management, social and housing. Barbara County has services educational activities, luncheons Rental Housing Mediation Program specialized for Lesbian, Gay, and low cost counseling. City of Santa Barbara Bisexual and Transgender Elders. La Casa de la Raza 630 Garden St. Services Include: monthly social/ 601 E Montecito St Santa Barbara, CA 93101 educational Potlucks, usually on Santa Barbara, CA 93103 564-5420 the 4th Friday of the month at 965-8581 Provides basic information on noon located at 2101 State Street, Fax 965-6451 California rules and regulations S.B.(First Congregational Church A community center offering a regarding tenant/landlord rights.. of S.B. auditorium) call 963-3636 variety of services. Offers mediation services in rental ext 230 and leave a phone number; housing disputes. Sensitivity trainings for staffs at Consumer residential and non-residential Mobile Homes senior facilities so they can better Consumer Complaints & Golden State Mobile Home Owners understand the needs of LGBT Information League elders (assisting with new State Many local agencies will speak on 14802 Beach Blvd. and Federal Law compliance your behalf, support or defend a case La Mirada, CA 90638 standards); and a Friendly Visitor or provide you with information 800-888-1727 Program to carefully match trained about your rights. 714-994-9638 and screened volunteers with The agencies listed below will help www.gsmol.org you to access consumer protection, homebound LGBT elders in need Santa Barbara County Region: political action and other assistance. of socialization with another LGBT Anne B. Anderson community member. Conflict Solution Center 333 Old Mill Rd # 161 People Helping People 1528 Chapala St. #205 Santa Barbara, CA 93110 545 North Alisal Road, Ste 102 Santa Barbara, CA 93101 895-8319 Solvang, CA 93463 963-6765 x5 This organization is statewide and 686-0295 120 E. Jones St., Ste 133 lobbies for appropriate legislation [email protected] Santa Maria, CA 93454 at the state level. In addition, it www.syvphp.org 349-8943 works with local government to People Helping People (PHP) www.cscsb.org develop and implement standards provides social services, client on such issues as rent control. Mediators are impartial third advocacy and entitlement Mobile Home Ombudsman parties who will meet with you to application assistance to persons Division of Codes and Standards Dept. of help you discuss issues and come living in the Santa Ynez Valley Housing & Community Development to agreements. Divorce, parenting, (Solvang, Buellton, Santa Ynez & household, business, neighbor, PO Box 31 Los Olivos), Los Alamos, Sisquoc workplace, small-claims disputes Sacramento, CA 95812-0031 and the Gaviota Coast. and victim offender are among a 800-952-5275 Community Centers few of the issues where mediation Receives and processes complaints Filipino Community Center can be utilized. Appointment related to living In manufactured P. O. Box 6/2270 Preisker Ln. recommended. homes and mobilehomes. Provides Santa Maria, CA 93456 information, coordination, referrals 928-0392 to help resolve complaints related to operations, purchase, sale,
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 17 CIVIC/COMMUNITY/CONSUMER financing, titling and registering www.cpsc.gov Nursing Home Administrator Program and health and safety matters. Investigates complaints of product MS 3302 Products and Services safety, defects and hazards, as well as PO BOX 997416 Better Business Bureau of the Tri- product safety-related injuries. Sacramento, CA 95899 -7416 916-552-8780 Counties Professional Services P O Box 129 State Dept. of Consumer Affairs [email protected] www.cdph.ca.gov 211 E. Victoria St. 1625 N. Market St. N112 Santa Barbara, CA 93102 Sacramento, CA 95834 963-8657 916-445-1254 [email protected] 800-952-5210 www.bbb.org/santa-barbara www.dca.ca.gov Helps consumers identify This state department investigates trustworthy business, and those consumer complaints, and has that aren’t, through business numerous boards specializing in reviews. Sets standards for and various areas that are responsible evaluates ads. for the investigations. Some of Consumer and Environmental these boards are: Protection Unit Contractor State License Board District Attorney, Santa Barbara County 800-321-2752 (CSLB) 312 E. Cook St. Ste D Senior Scam seminars Santa Maria, CA 93454 346-7540 916-255-3273 Coming to Earl Warren Showgrounds in October! Investigation of complaints Bureau of Automotive Repairs District Office from individuals and businesses. Mediation of consumer complaints 10949 N. Mather Blvd. Discover the latest by volunteer staff. Prosecution of Rancho Cordova, CA 95670 civil and criminal fraud violations. 800-952-5210 goods & services for Bureau of Department of Motor www.bar.ca.gov seniors and caregivers. Vehicles (DMV) Dental Board of California Investigation 2005 Evergreen St #1550 •Flu Shots for Seniors 55+ 1732 Palma Dr., #202 Sacramento, CA 95815 Ventura, CA 93003-5717 916-263-2300 •100+ Exhibitors 654-4711 877-729-7789 Fax 654-1680 Medical Board of California •Health Screenings www.dmv.ca.gov 2005 Evergreen St #1200 •Activities for Seniors Handles complaints against Sacramento, CA 95815 auto dealers, car contracts, auto 916-263-2382 • Information for Caregivers advertising and warranties and 800-633-2322 victims of ID Theft or other issues www.mbc.ca.gov •Live Entertainment involving the purchase of a vehicle Licenses medical doctors, •FreeHealthy Snack or ID Theft. investigates complaints, disciplines Mobile Home Registration - Titling those who violate the law, 8911 Folsom Blvd. conducts physician evaluations Learn more at Sacramento, CA 95826 and facilitates rehabilitation where 800-952-8356 appropriate. Also performs these SeniorExpo.com [email protected] functions for affiliated healing arts Presented by United States Consumer Product professionals including registered Safety Commission dispensing opticians, spectacle lens dispensers, contact lens dispensers, 4330 East-West Highway, 4th floor licensed midwives and research Bethesda, MD 20814 psychoanalysts. 800-638-2772 TTY 301-595-7054
18 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY CIVIC/COMMUNITY/CONSUMER Board of Optometry Residential Care Facilities The State Crisis Line 2450 Del Paseo Rd. #105 (Board & Care Homes) 800-231-4024 Sacramento, CA 95834 Community Care Licensing Division The crisis line is available to receive 916-575-7170 State Dept. of Social Services complaints 24/7. 866-585-2666 6500 Hollister Ave Ste 200 Investigates complaints about www.optometry.ca.gov MS 29-09 residential care and skilled nursing Board of Pharmacy Goleta, CA 93117 facilities and allegations of elder 1625 N. Market Blvd. N219 562-0400 abuse in residential care and skilled Sacramento, CA 95834 www.ccld.ca.gov nursing facilities. 916-574-7900 Licenses and inspects residential Fax 916-574-8618 care facilities. Complaints about www.pharmacy.ca.gov these facilities can be made to this Board of Registered Nurses agency. 1747 N. Market Blvd. # 150 Skilled Nursing Facilities Sacramento, CA 95834 (Nursing Homes) 916-263-7800 Licensing and Certification www.rn.ca.gov 10 Tips to Make Sure Your State Dept. of Public Health Contractor Measures Up Insurance 1889 N. Rice Ave. #200 Health Insurance Counseling and Oxnard, CA 93030 1. Hire only state-licensed Advocacy Program (HICAP) 604-2926 contractors. 528 S. Broadway 800-547-8267 2. Check a contractor’s license Santa Maria, CA 93454 www.cdph.ca.gov 928-5663 number online at www.cslb. 800-434-0222 Responsible for licensing and ca.gov or by calling inspecting skilled nursing facilities, 800- 321-CSLB (2752). [email protected] home health, hospitals, hospice, 3. Get at least three bids. www.centralcoastseniors.org and most types of nursing facilities. Informs and counsels about Complaints about these facilities 4. Get three references from Medicare, supplemental, Medicare can be made to this agency. each bidder and review past advantage and long term care Consumer Financial Protection Bureau work in person. insurance. (CFPB) 5. Make sure all project Consumer Assistance PO Box 4503 expectations are in writing California Dept. of Insurance Iowa City, Iowa 52244 and only sign the contract if 300 S. Spring St., South Tower 855-411-CRPB (2372) you completely understand Los Angeles, CA 90013 TYY/TDD 855-729-CFPB (2372) the terms. 800-927-HELP (4357) [email protected] 6. Confirm that the contractor 800-482-4833 TTY www.consumerfinance.gov has worker’s compensation www.insurance.ca.gov The mission of the Consumer insurance for employees. Responsible for gathering and Finance Protection Bureau is 7. Never pay more than 10% responding to consumer inquiries to make markets for consumer down or $1,000, whichever regarding insurance company or financial products and services is less. Don’t pay in cash. work for Americans - whether producer activities. Includes a 8. Don’t let payments get Senior Information Center. choosing among credit cards or ahead of the work. Many other state departments have using a number of other consumer complaint units. Call your local financial products. 9. Keep a job file of all papers legislator for information about the Long Term Care Ombudsman relating to your project, appropriate state department to 123 W. Gutierrez including all payments. contact for your particular need. Santa Barbara, CA 93103 10. Don’t make the final 922-1236, 965-1001 payment until you’re [email protected] satisfied with the job. www.fsacares.org Source: Contractors State License Board www.cslb.ca.gov or 800-321-2752
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 19 BASIC STEPS TO PROTECT YOURSELF Basic Steps
to Protect Obtain a free copy of your credit report. Yourself www.annualcreditreport.com 1 1-877-322-8228
Remove your name from direct mail lists. Send your name, address and $1 check or money order payable to: DMA Choice P.O. Box 643, Carmel, NY 10512 2 or go to www.dmachoice.org to register for removal. Registration is good for 3 years.
Remove your name from telemarketing lists; sign-up for the National Do Not Call Registry. Register online at www.donotcall.gov, or call toll-free 1-888-382-1222 (TTY 1-866-290-4236) 3 from the number you wish to register. Registration does not expire.
Remove the name of a deceased family member from direct mail lists. Sign up for Deceased Do Not Contact at 4 www.ims-dm.com/cgi/ddnc.php. There is no charge to register.
Remove yourself from pre-approved offers of credit If you prefer not to receive pre-approved unsolicited offers of credit and insurance offers, you can opt out of such offers by calling 1-888-5 OPT OUT 5 (1-888-567-8688). Or log onto: www.optoutprescreen.com.
Remove Unwanted E-mail and Internet Ads If you would like to remove your email address from unsolicited commercial e-mail lists or Internet ads, log onto: www.dmachoice.org. 6 Registration is good for 5 years.
Prepared by Sharon Kennedy, Esq., Sharon Kennedy Estate Management, Updated November 2016
20 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY BASIC STEPS TO PROTECT YOURSELF Free Annual Credit Reports Under the Fair and Accurate Credit Transactions Act of 2003, all consumers are entitled to free annual credit reports from the three major credit bureaus: Equifax, Experian and TransUnion.
To order your free credit report, go to the government-mandated site: www.annualcreditreport.com If you do not have internet access, call 1-877-322-8228 to request your credit report.
Placing A Fraud Alert on Your Account If you discover that someone else is taking out credit cards or loans in your name, immediately report the situation to the fraud units of the three credit bureaus. If you notify one bureau that you are a victim of identity theft, it is required to notify the other two bureaus. Ask that your file be flagged with a fraud alert. Add a statement to your report (“My ID has been used to -ap ply for credit fraudulently. Contact me at [telephone number] to verify all applications.”) Fraud alerts are placed in your file for 90 days, but you can extend the time period to seven years. You may cancel fraud alerts at any time.
Placing A Freeze on Your Account You can also place a freeze on your account so that no further credit accounts can be opened in your name, contact each of the three credit bureaus and complete the required paperwork for a freeze to be placed on your account. A credit report freeze costs $10 (or $30 for all three credit bureaus). You can suspend the freeze with a few days’ notice if you are planning to seek additional credit yourself, but the cost is another $10 to each of the three bureaus to suspend the freeze. If you are a victim of identity theft, the freeze is free. If you are 65 or older, Experian and TransUnion will place a freeze for free, Equifax will charge $5.00.
Credit Reporting Bureaus Equifax Experian TransUnion P.O. Box 105788 PO Box 9554 P.O. Box 6790 Atlanta, GA 30348 Allen, TX 75013 Fullerton, CA 92834 1-800-525-6285 1-888-397-3742 1-800-680-7289 www.equifax.com www.experian.com www.transunion.com
Prepared by Sharon Kennedy, Esq., Sharon Kennedy Estate Management, Updated November 2016
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 21 EDUCATION variety of educational opportu- 641 Utah Ave., Bldg.13640, Rm. 216 Goleta Branch nities exist for seniors. Classes Vandenberg AFB, CA 93437 500 North Fairview Avenue range from regular college cours- 734-3500 Goleta, CA 93117 esA to special physical fitness, English as a Fax 734-0321 Solvang Branch Second Language (ESL) and planning Santa Barbara City College Center for 1745 Mission Drive for retirement, to name a few. There are Lifelong Learning Solvang, CA 93463 a number of different ways that you can Alice Schott Center Adult Literacy Programs are offered take these courses. The following is a 310 W Padre St at all branches of the Santa Barbara listing of the different types of programs Santa Barbara, CA 93105 Public Library, as listed above. For and the schools and other organizations 687-0812 more information or to register that offer them. Some programs offer Fax 569-5457 for the Program at any branch, call special discounts for seniors. Selmer O. Wake Center the main branch office of the Santa Road Scholar 300 N Turnpike Rd Barbara Public Library at 564-5619. 11 Avenue de Lafayette Santa Barbara, CA 93111 Central Coast Literacy Council Boston, MA 02111-1746 964-6853 421 S. McClelland Street 1-800-454-5768 Fax 964-7564 Santa Maria, CA 93454 roadscholar.org Continuing education offers 925-0951, Ext. 837 Fax 928-7432 Road Scholar Program is a not-for- classes designed to promote and profit educational travel organization help maintain the mental, physical, [email protected] for people 40 and older, offering nearly emotional and social well-being The Central Coast Literacy 7,000 exciting educational programs of older adults to foster awareness Council, a non-profit organization, throughout the United States, Canada and appreciation for aging as a provides one-on-one tutoring and and in 135 countries around the lifelong developmental process. small group adult basic literacy world. Programs range from one day Instructional objectives are designed classes in seven centers throughout to three weeks, depending on location to encourage and assist with Santa Maria. There is also one and level of interest. continued, healthful, meaningful center in Guadalupe, one in engagement of the participant by Road Scholar Caregiver Grants Solvang and another in Lompoc. broadening the scope of interests Their mission is to teach adults in Recognizing the role of the and increasing one’s knowledge-base Northern Santa Barbara County to caregiver and the value of the and enhancing coping skills and read, communicate and understand learning adventures provided, Road enriching self-awareness as we age. English so they can develop to their Scholar can help offset the costs full potential to benefit themselves, of arranging substitute care while Adult Literacy Adult Literacy Programs provide their families and the community. attending a Road Scholar program. trained volunteer tutors who will There is an application to complete SBCC Adult Education Adult Literacy teach adults to read, write and speak and there is eligibility criteria. Program English on a one-to-one basis. Listed Selmer O. Wake Center Check the website for the details. below are literacy programs accessible 300 North Turnpike Road Adult Education Programs throughout Santa Barbara County. Santa Barbara, CA 93111 These programs offer many courses of Adult Literacy Program 683-8260 interest to seniors. Some classes are Santa Barbara Public Library Free literacy classes are available free; others have fees. The selection of 40 East Anapamu through SBCC Continuing course is extensive. Santa Barbara, CA 93101 Education Division. Classes are Allan Hancock College 564-5619 available at numerous locations Community Education www.sbplibrary.org from Carpinteria to Goleta. Carpinteria Branch Library 800 South College Drive, Bldg. T Other Adult Education Santa Maria, CA 93454 5141 Carpinteria Avenue Carpinteria, CA 93013 Programs 922-6966, Ext. 3209 Montecito Branch Library University of California, Santa Barbara Fax 352-1046 1469 East Valley Road 2160 Kerr Hall www.hancockcollege.edu Santa Barbara, CA 93108 UCSB Main Campus One Hancock Drive East Side Branch Santa Barbara, CA 93106-1110 Lompoc, CA 93436 1102 East Montecito Street 893-4200 735-3366 Santa Barbara, CA 93103 [email protected] www.extension.ucsb.edu
22 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY EDUCATION Adult School, Lompoc and global significance. Its free public a tape recording of a previous 320 North “J” Street events are presented in downtown guest speaker will occur. If you Lompoc, CA 93436 Santa Barbara and at UCSB main would like to receive a weekely 742-3100 campus. Information about current e-mail reminder that will also Fax 742-3085 offerings can be found it its website. inform you of the guest speaker Lompoc Adult School offers programs Health Education and topic, contact the Alzheimer’s which include basic education, high Foundation of America (AFA) Alzheimer’s and Dementia Care and ask to be placed on the Care school programs, vocational and Alzheimer’s Association occupational training and English as a Connection e-mail notification list. Second Language (ESL). The school 1528 Chapala Street, #204 More information is available by has a GED center which provides a Santa Barbara, CA 93101 calling AFA at 866-AFA-8484 high school diploma. They also offer 892-4259 Marian Regional Medical Center “traffic school” and provide “behind- Fax 892-4250 Community Education Department the-wheel” driver training. www.alz.org/centralcoast 1400 E. Church St. Cooperative Extensions/Farm Advisor Santa Maria Office Santa Maria, CA 93454 Santa Barbara County Cooperative Extension 120 E. Jones St., Ste.133 739-3593 2156 Sierra Way, Suite C 636-6432 Provides a offers a wide variety of San Luis Obispo, CA 93401 1-800-272-3900 to request a programs about health. 781-5940 schedule by mail. Sansum Clinic Fax 781-4316 The Association provides regularly Education Department cesantabarbara.uc2nr.edu scheduled workshops and 215 Pesetas Lane Santa Barbara, CA 93110 The Cooperative Extension educational programs for families, provides informal education professional caregivers and the 1225 North H Street, through delivery of information community throughout the four- Lompoc, CA 93436, in areas of agriculture, natural county (Santa Barbara, San Luis 866-829-0909 toll free resources, home economics, marine Obispo, Ventura and Kern) service Register online at sciences and youth development. area. View schedule of classes at the www.SansumClinic.org/classes Hospice of Santa Barbara, Inc. Association’s website or call American Red Cross Offers a wide variety of health 2050 Alameda Padre Serra, #100 education programs, from Asthma 2707 State Street Santa Barbara, CA 93103 to weight management, including Santa Barbara, CA 93105 563-8820 comprehensive diabetes education. 687-1331 Fax 563-8821 All are open to the community. Fax 682-4655 [email protected] Most are free of charge, some with www.hospiceofsantabarbara.org Offers classes in first aid, CPR, a materials fee. Call or visit online family caregiving, emergency for offerings and schedule www. Hospice sponsors lectures and preparedness and disaster response, retreats on end-of-life topics. SansumClinic.org/classes. as well as emergency communication Sansum Clinic Health Resource Center Experienced hospice professionals resources for the armed forces and teach the community about facing volunteer support. 215 Pesetas Lane death and dealing with grief recovery. Santa Barbara, CA 93110 Care Connection 681-7672 Available free of charge is a book and Ask Dr. Jamie 800-281-4425 x7672 video library, pamphlets, Advance 800-927-7930 Directives and Living Will forms. 866-232-8484 Free and open to the public. Walter H. Capps Center Reliable answers to your health UCSB [email protected] questions. A private, comfortable www.askdrjamie.net/selfcareradio.html 3045 Humanities & Social Sciences place with trained staff. Internet, Bldg. Care Connections is a free national books, newsletters and videos Santa Barbara, CA 93106 telephone support network for on health. Community resource 893-2317 caregivers of Alzheimer’s Disease information. Information and and related illnesses hosted by Dr. registration for classes. Help www.cappscenter.ucsb.edu Jamie Rotnofsky of Santa Barbara. with Medicare by appointment. The center is designed to provide It broadcasts every week live on Help with Advance Directives by studies of ethics, religion and public Thursday at 6 pm. When there appointment. life. It serves as a community forum is a fifth Thursday in the month, for discussing issues of local, national
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 23 ELDER ABUSE & CRIME What is Elder Abuse? Self Neglect: The negligent failure of deposited directly to a bank The aging of our society presents the person themselves to exercise account. challenges to many sectors of our the degree of care that a reasonable • Get legal advice about community. Increasing numbers of person in a like position would exer- arrangements you can make now older persons are being cared for in cise. Includes: physical, medical care, for possible future disability, their own homes, where resources health and safety, malnutrition and including powers-of-attorney or to provide sufficient care may be dehydration, financial. conservatorships. limited. Substantial portions of our • Keep records, accounts, and elderly are being cared for by elderly Toward Prevention – for property available for examination children and spouses. Elder abuse is Individuals by someone you trust, as well as not a new problem. Do’s the person you or the court has designated to manage you affairs. Definitions • Stay sociable as you age; maintain Abduction: removing a person from and increase your network of • Review you will periodically. Give their state of residence or restraint friends and acquaintances. up control of your property or from returning to their state of resi- assets only when you decide you • Keep in contact with old friends cannot manage them. dence. and neighbors if you move in with a Neglect: Denial of food, clothing, relative or change to a new address. • Ask for help when you need it. Discuss your plans with your shelter or health care or the inability • Develop a “buddy” system with a to provide basic needs. attorney, physician, or family friend outside the home. Plan for memvers. Mental Suffering: Infliction of mental at least a weekly contact and share anguish by demanding, name-calling, openly with a person. Don’ts insulting, ignoring, humiliating, • Ask friends to visit you at home; • Don’t live with a person who has a frightening, threatening, isolating, even a brief visit can allow background of violent behavior or harassment or coercion. observations of you well-being. alcohol or drug abuse. Financial Abuse: Theft, misuse of • Accept new opportunities for • Don’t leave your home unattended. funds or property, extortion, duress, activities. They can bring new Notify police if you are going to be fraud. friends. away for a long period. Abandonment: Desertion or will- • Participate in community activities • Don’t leave messages on the door ful forsaking of an elder by anyone as you are able. while you are away. having care or custody of that per- • Don’t leave cash, jewelry, or prized son under circumstances in which a • Take pictures of all your valuables possessions lying about. reasonable person would continue to for your records. provide care or custody. • Check your credit report every • Don’t accept personal care in return for transfer or assignments of your Physical Abuse: assault, battery, year- review for any accounts you property or assets unless a lawyer, restraint, deprivation of food or did not open advocate, or another trusted person water, over/under medication, sexual • Volunteer or become a member acts as a witness to the transaction. assault. or officer of an organization. • Don’t sign a document unless Isolation: Intentionally preventing an Participate regularly. someone you trust has reviewed it. elder from receiving his or her mail • Have your own telephone; post and or telephone calls. Telling a caller or open your own mail. If your mail • Don’t allow anyone else to keep prospective visitor that an elder is not is being intercepted, discuss the details of your finances or property present, or does not wish to talk or problem with postal authorities. management from you. meet when the statement is false or is • Stay organized. Keep your Abuse and/or neglect may be inten- contrary to the express wishes of the belongings neat and orderly. Make tional or due to a caregiver’s lack of elder, whether she/he is competent sure others are aware that you know knowledge or capacity to care for or not, and is made for the purpose where everything is kept. the older person. Abuse also can be of preventing the elder from having • Take care of your personal needs. reflective of a stressed family or long- contact with family, friends or con- Keep regular medical, dental, standing difficult home, in residential cerned people. False imprisonment. barber, hairdresser, and other or convalescent facilities, or in other Physical restraint for the purpose of personal appointments. areas of the community. Abusers can preventing the elder from meeting be family members, caregivers, em- with visitors. • Arrange to have your Social ployees, or strangers. Security or pension check
24 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY ELDER ABUSE & CRIME If you suspect that an elder is being intervention, orientation to the U.S. Senate Special Committee on abused, contact: criminal justice system, case Aging Adult Protective Services Hotline: status information, court support, Toll Free Fraud Hotline 1-844-751-6729 referral and resource information, 1-855-303-9470 Online: assistance in obtaining state A toll-free hotline to help seniors compensation for crime related www.ReportToAPS.org who have been victims of expenses and emergency food and An investigation into the suspected investment scams, identify theft, financial assistance. bogus sweepstakes and lottery abuse may be initiated based Long Term Care Ombudsman upon the information that you schemes, Medicare and Social 123 W. Gutierrez are able to provide. You may, if Security fraud, and a variety of Santa Barbara, CA 93103 you choose, report anonymously other senior exploitation issues. 965-1001 ext 244 or call to discuss your concerns The hotline investigators will without making a report. Elder-care [email protected] directly examine complaints, and, custodians, health practitioners, www.fsacares.org if appropriate, refer them to the proper authorities. or employees of any agency/ LTC Ombudsman investigate business who, within their reports of alleged dependent adult Reporting Elder Financial professional capacity or within the abuse (18-59) and elder abuse Abuse scope of the employment, have (60+) that occurs in skilled nursing Consumer Scams: Contact the Office a reasonable suspicion of abuse, or residential care facilities. The of the District Attorney. MUST REPORT immediately Long Term Care Ombudsman is The Consumer Financial Protection by telephone and in writing also responsible for investigating Bureau (CFPB): You can submit a within two working days to Adult complaints against skilled nursing compliant about an issue you have Protective Services. Long-Term and residential care facilities that with a company about a consumer fi- Care Ombudsman Services, or to pertain to a person’s quality of care. nancial product or service. The CFPB law enforcement. 24-hour answering machine is receives complaints about bank ac- IN CASE OF AN EMERGENCY, available. Emergencies should be counts or services, credit cards, credit CALL 9-1-1 directed to local law enforcement reporting, money transfers, mort- District Attorney’s Office by dialing 911. A statewide gages, student loans, and vehicle or Vulnerable Victim Prosecution Unit Ombudsman Hotline is also consumer loans. Contact the CFPB 1112 Santa Barbara St. available at 800-231-4024, where an by visiting: www.consumerfinance. Santa Barbara, CA 93101 answering service will take your call gov/complaint/. 568-2300 and alert the appropriate agency. Hours: 8:00 am to 5:00 pm M-F 312-D East Cook Street Santa Maria, CA 93454 EldEr abusE is shamEful 346-7540 o is not rEporting it The District Attorney’s Office has a s specialized unit to prosecute crimes If you suspect elder abuse call committed against vulnerable victims, including elders. The Adult Protective Services Unit is comprised of trained 1-844-751-6729 (toll free) investigators and prosecutors who are familiar with dynamics which Long Term Care Ombudsman are common in elder abuse cases. 965-1001 ext 244 or 922-1236 In addition to the assignment of specially trained Elder Abuse District Attorney’s Office prosecutors and investigators, 568-2442 · 346-7518 the District Attorney’s Office has implemented an Advocacy Program comprised of crime victim advocates. The advocates offer services to victims and their families that include crisis
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 25 ELDER ABUSE & CRIME Questionable Annuity or Insurance To Request to Potentially Block Victims Money Gram Practices: Contact the State Insur- From Sending Further Wire Transfers For Family Members: To block ance Commissioner’s Office at 1-800- Through Money Transmitters: a sender (AKA: “internal deny/ 927-4347 or visit www.insurance. watch list”) from transferring funds ca.gov/0300-fraud/index.cfm. If an Western Union to scammers: If a family member attorney sold the annuity, file a com- For Family Members: To block a or concerned third part (including plaint with the State Bar Association sender (AKA: “interdiction”) from police and APS) knows that some- at 1-800-843-9053 or www.calbar. transferring funds to scammers: If a one is sending money to scammers, ca.gov/Attorneys/LawyerRegula- family member or concerned third they may request that Money Gram tion/FilingaComplaint.aspx. party (including law enforcement and review and perhaps internally deny Adult Protective Services) knows that Reverse Mortgage Scams: File a any future wire transfers. To do so, someone is sending money to scam- family members and other concerned complaint with the Federal Trade mers, they may request that Western Commission online or by phone, third parties (including law enforce- Union stop and black list any future ment and APS) can call Money Gram toll–free, at 1–877–FTC–HELP. If wire transfers by calling Western you believe that a real estate profes- Consumer Service at 1-800-926-9400 Union Fraud Hotline Service at (select 5 “more options”, select 5 sional has committed fraud having 1-800-448-1492. Western Union will to do with your reverse mortgage, “fraud”) Money Gram will ask for the ask for the victim’s name and phone victim’s name and phone number(s). file a complaint with the California number(s). Request should include Department of Real Estate at www. Request should include variations variations of the victim’s name (ie. of the victim’s name (ie. nicknames, yourhome.ca.gov/file_complaint. nicknames, abbreviations, misspell- shtml. abbreviations, misspellings) for the ings) for the black list. internal deny/watch list. Filing a complaint with the FBI IC3: The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant. The following information is requested using the following website, www.IC3.gov: • Victim’s name, address, telephone and email Consumer Information from the FTC – Scam Alerts • Financial transaction information Crooks use clever schemes to defraud millions of people every year. They • Subject’s name, address, telephone, often combine sophisticated technology with age-old tricks to get people to email, website and IP address send money or give out personal information. They add new twists to old • Specific details on the victimiza- schemes and pressure people to make important decisions on the spot. One tion thing that never changes: they follow the headlines — and the money. • Email header(s) Stay a step ahead with the latest info and practical tips from the nation’s consumer protection agency. Browse FTC scam alerts by topic or by most • Any other relevant information recent from the Federal Trade Commission website. supporting the complaint. Most Recent Scam Alerts: • A government program that pays your bills? • Credit Bureau Center’s Online Rental Scam • Don’t pay for a car with Amazon gift cards. Ever. • Yahoo customer service scam • Fake “FTC investigation” email making the rounds again • Timeshare resale fail • There’s an app for that (but it might be fake) • IRS warns of a new tax bill scam • FTC sues phone scammers who promised free money Source: www.ftc.gov
26 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY EMPLOYMENT lder adults are sometimes The Workforce Resource Centers opportunities available. confronted with the need are the One Stop Career Centers Employment Referral to change jobs, re-enter the for Santa Barbara County. They Employment Development Owork force because of a change of provide job orientation, job Department (EDD) status, or seek part-time employment assessment, counseling and job to supplement a fixed income. placement and referral. Classroom 130 E. Ortega St. training is available for pre- Santa Barbara, CA 93101 Working While Receiving employment skills and other 568-1296 Social Security specialized skills. Employer/ 1410 S Broadway #E Work does not reduce your Social employee self help materials are Santa Maria, CA 93454 Security benefit if you have reached available in the library/classroom. 348-3230 full retirement age.. You may receive www.caljobs.ca.gov your full benefit without any limit on Other Training and your earnings. In fact, continued work Placement Programs The EDD offers placement often increases your benefit since you The following programs offer assis- services, job search workshop, and are still contributing to Social Security. tance to all people who qualify: veteran’s employment services. You do not need to report these Department of Rehabilitation CalJOBS earnings to Social Security. 2615 South Miller St, Suite 101 The State Employment Development If you’re younger than full retirement Santa Maria, CA 93455 Department (EDD) has implemented age, there is a limit to how much you 928-1891 a primary matching tool for Job Service, the California Job Opening can earn and still receive full Social 509 E Montecito St. # 101 Browse System, commonly known as Security benefits. If you’re younger Santa Barbara, CA 93103 CalJOBS. CalJOBS is an electronic than full retirement age, a deduction 560-8130 job listing and referral system of $1. will be taken from your benefits 560-8167 TTY for each $2 earned above $15,720. developed by EDD to make customer www.dor.ca.gov self-service possible. CalJOBS is a If you reached full retirement age Assists people with permanent computer link between employers during 2016, the deduction will be disabilities with employment. and job seekers and is the primary $1 from benefits for each $3 earned matching tool for Job Service. above $41,880 until the month you Women’s Economic Ventures reach full retirement age. Beginning 333 S. Salinas St. While CalJOBS is primarily a self with the month you reach full Santa Barbara, CA 93103 service tool, one can access CalJOBS retirement age, no limit applies. 965-6073 at the local One Stop Career Centers. Staff is available to acquaint a person Questions can be answered by calling 731 S. Lincoln St. with CalJOBS and how to use it in 800-772-1213 or looking online at Santa Maria, CA 93458 seeking a job referral. www.socialsecurity.gov. If you start or 456-2319 stop working while you are under full www.wevonline.org You can access CalJOBS at www. caljobs.ca.gov. retirement age and receiving benefits, Provides opportunities for you should report the change to entrepreneurs in every phase of the Social Security. business life cycle: start up, launch, Training and Placement for grow and sustain/exit. All services Seniors open to women and men. Has a 14 The following programs are designed week self employment course. to help you connect with meaningful Senior Community Service employment, and/or provide Employment Program specialized job training. Na. Association for Hispanic Elderly 315 South C Street One Stop Career Centers Oxnard, CA 93030 Workforce Resource Center 240-7771 130 E. Ortega St. Seniors with limited income aged Santa Barbara, CA 93101 55 and over are assigned to paid 568-1296 part-time positions in public and 1410 S. Broadway private non profit agencies. Paid Santa Maria, CA 93454 classroom and on- the –job training 614-1550
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 27 EMPLOYMENT Employment Discrimination Americans with Disabilities Act (ADA) Information Line Determine Your Nutritional Health 800-514-0301 The warning signs of poor nutritional health are often over- 800-514-0383 (TTY) looked. Use this checklist to find out if you or someone you www.ada.gov know is at risk for a poor diet. Read the statements below. The U.S. Department of Justice Circle the number in the Yes column for those that apply to provides information about you or someone you know. For each yes answer, score the num- the ADA through a toll-free ber in the box. Total the nutritional score. information line. This service permits businesses, state and local YES governments and others to ask I have an illness or condition that made me questions about general or specific change the kind and/or amount of food I eat. 2 ADA requirements and order ADA technical assistance materials. I eat fewer than 2 meals a day. 3 Employment/Public I eat few fruits or vegetables, or milk products. 2 Accomodation I have 3 or more drinks of beer, liquor or wine Fair Employment & Housing almost every day. 2 Department 1055 W. 7th St., Suite 1400 I have tooth or mouth problems that make it hard Los Angeles, CA 90017 for me to eat. 2 800-884-1684 I don’t always have enough money to buy the food www.dfeh.ca.gov I need. 4 Housing: 800-884-1684 I eat alone most of the time. 1 Hate Violence: 800-884-1684 TTY: 800-700-2320 I take 3 or more different prescribed or Investigates allegations of over-the-counter drugs a day. 1 discrimination on the basis of age, Without wanting to, I have lost or gained 10 pounds sex, color, national origin, marital in the last 6 months. 2 status, creed, physical disability, medical condition, pregnancy, I am not always physically able to shop, cook sexual orientation, genetic and/or feed myself. 2 characteristics and religion when employment, housing, and public Total accommodations are affected. Age discrimination complaints If your score is: must be filed no later than two 0-2 Good. Recheck your nutritional score in 6 years from the date of “harm.” All months. other complaints must be filed no 3-5 You are at a moderate nutritional risk. See what later than one year from the date of can be done to improve your eating habits and “ harm.” lifestyles. See services in this directory that may Labor Standards Enforcement (DLSE) be of help. Recheck your score in 3 months. 411 E. Canon Perdido, Rm. 3 Santa Barbara, CA 93101 6 or more You are at high nutritional risk. Bring this 568-1222 checklist the next time you see your doctor www.dir.ca.gov or other health care provider. Ask for help to This agency enforces laws improve your nutrition. covering wages, hours and working This Nutritional Screening tool was developed by the Nutrition Screening conditions. They investigate Initiative, a project of the American Academy of Family Physicians, The problems concerning wage claims, American Dietetic Association and the National Council on the Aging. minimum wage, overtime, hours and conditions.
28 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY END OF LIFE Never too Early to Make a are frail, chronically ill, terminally clude serving as pallbearers, cre- ill, in hospice or very elderly. It is ating a program for the funeral, Plan a doctor’s order completed by the making and serving a meal after Talking about end of life is not easy, doctor (or Physician Assistant) and the service. They may also help but making a plan in advance can as- the patient to be specific about end care for children, pets, the home sure that you will get the type if care of life choices such as CPR, medical of the deceased and other family you want and give you peace of mind. interventions, support for nutrition, members. It is a gift for your family to know hydration and breathing as well as ✓ Spread the word about the ser- your wishes and not have to guess pain management. during a stressful time. vice What to do When a Loved One Dies Some things you may consider and ✓ Keep track of well-wishers who discuss with family: When a loved one dies there are send cards, flowers and donations many things to be done. The tasks so they can be acknowledged • Where do I want to die? At home, may be as simple as cancelling a gym later in a hospice or in a medical facility? membership, as challenging as closing ✓ Prepare an obituary • Who do I want to be there? Do I out a complex financial portfolio and like to be surrounded by family and as emotional as planning a proper After the funeral: friends or do I prefer privacy and tribute. All of this work is done while ✓ Get duplicate death certificates quiet? dealing with one’s own feelings. This ✓ Send thank-you notes work is best handled by a few people • What type of medical treatment do Notify Social Security, who will so no one person is over-burdened. ✓ I want? notify Medicare Use the checklist below as a guide. • Who will be my caregiver? ✓ Stop health insurance, includ- Family, friends or professionals, Immediately: ing Medicare Prescription Drug male or female, or any other ✓ Arrange for organ donation Coverage (Part D), Medicare considerations? ✓ Contact close family members Advantage (Part C) or Medigap if • Do I want to donate organs or ✓ Arrange for the body to be any donate my body to science? handled according to the person’s ✓ Notify life insurance companies • What kind of funeral or memorial wishes. If there are no instruc- ✓ Meet with a probate attorney do I want? Do I want burial or tions, next of kin can decide. ✓ Make a list of important bills cremation? ✓ Consider funeral preparations. ✓ Contact financial advisors, stock- One tool to help you make a plan Follow the instructions of the is an Advance Directive for Health brokers, mortgage companies, deceased if possible or consult banks, credit card accounts Care. It is a legal document that with key family members. ✓ Notify credit reporting agencies allows you to state what kind of treat- ✓ Choose a funeral home and meet ment you want and don’t want at end (Equifax, Experian and Tran- with the director regarding a sUnion). Follow-up in 6 weeks of life. It also lets you choose some- service if desired one who will speak for you about to check the deceased person’s your health decisions if you are too ✓ Contact the church credit history to ensure no ill or injured to speak for yourself. If ✓ Notify close friends and extend- fraudulent accounts have been you like, you can include information ed family opened in their name about how you want to be remem- ✓ Secure property – including ✓ Cancel driver’s license bered, what kind of memorial service home and vehicle as well as pets ✓ Cancel email and website ac- you prefer, your instructions about counts organ donation and more. Although ✓ Notify the post office using the the Advance Directive is a legal docu- forward mail option ✓ Cancel memberships such as ment, you can complete one yourself. ✓ For a veteran, contact Veterans clubs, professional organizations, A lawyer is not required. Accidents Affairs to ask about benefits that gyms, etc. can happen, even to those who are in may be desired for the service ✓ Contact a tax preparer good health. If you are over the age of ✓ Check with clubs, union or 18 it is a good idea to have an Ad- church of the deceased to see if Advance Health Care vance Directive. financial assistance is available for Directives Another tool is the Physician Or- the funeral and burial Agencies listed below provide pro- ders for Life Sustaining Treatment ✓ Ask friends and relatives to help grams and assistance to help people (POLST). POLST is for people who with the funeral. This may in- complete their advance directive for
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 29 END OF LIFE health care and to learn how to have a Burial and Cremation 3rd Floor, Rm 320 meaningful conversation with family Santa Barbara, CA 93110 and friends to express their wishes Information 681-5150 about end-of-life care. The Yellow Pages of the telephone Fax 681-5141 directory has listings for “Funeral Alliance for Living and Dying Well County of Santa Barbara Hall of Directors, Services” and “Cremation Records 2040 Alameda Padre Serra, suite Services.” Contact the Funeral 110, Santa Barbara Consumers Alliance-Channel Cities 1100 Anacapa St 845-5314 for information about low-cost and/or Santa Barbara, CA 93101 cremation services. 568-2250 info@ Fax 568-2266 allianceforlivinganddyingwell.org Cemetery and Funeral Bureau County of Santa Barbara Betteravia www.allianceforlivinganddyingwell. Department of Consumer Affairs Government Center org 1625 N. Market, Ste. S -208 511 E. Lakeside Prkwy.Ste.115 Sansum Clinic Advance Directive Sacramento, CA 95834 Santa Maria, CA 93455 Workshop 916-574-7870 346-8370 866-829-0909 [email protected] Fax 346-8371 www.SansumClinic.org/health- www.cfb.ca.gov The California Health and Safety and-wellness Licenses and regulates the Code Section 103526 permits Benefits California funeral and cemetery only specific individuals to industries Also investigates receive an authorized certified Social Security complaints against funeral homes, copy of a birth or death record. Administration cemeteries and individual licensees. An authorized certified copy of a A family member or other person Publishes “Consumer Guide to death may be required to obtain responsible for the beneficiary’s af- Funeral & Cemetery Purchases.” death benefits, claim insurance fairs should do the following when a Federal Trade Commission proceeds, notify social security, beneficiary dies: Consumer Response Center and obtain other services related to an individual’s identity. Those • Promptly notify Social Security of 877-FTC-HELP 866-653-4261 TDD that do not meet the criteria for the beneficiary’s death by calling an authorized certified copy www.ftc.gov toll free 800-772-1213. may receive an informational Provides information about • If monthly benefits were being paid certified copy that include the funerals, funeral providers, fees and via direct deposit, notify the bank words, “INFORMATIONAL, a pricing checklist as well as where or other financial institution of the NOT A VALID DOCUMENT to file a complaint. beneficiary’s death. Request that TO ESTABLISH IDENTITY” any funds received for the month Funeral Consumers Alliance imprinted across the face of the of death and later be returned to 888-737-3911 copy. [email protected] Social Security as soon as possible. Indigent Death • If benefits were being paid by www.fcasocal.org Provides knowledge and tools to Cremation services only are available check, do not cash any checks through: received for the month in which carry out meaningful, personalized the beneficiary died or thereafter. and affordable funerals. Includes Public Administration, Return the checks to Social price comparisons. Santa Barbara County Security as soon as possible. Death Certificates 105 E Anapamu St, Rm 301 A funeral director will usually obtain Santa Barbara, CA 93101 Other 568-2790 Some unions and fraternal copies of the death certificate for you. organizations have benefits. Contact Certified death certificates are usually 511 E. Lakeside Pkwy. any organizations that the decedent required for benefits determination. Santa Maria, CA 93455 belonged to and ask if benefits are Certified copies cost $21.00 each 346-8330 available. in Santa Barbara County. Costs will Unattended Death vary by jurisdiction. Obtain a death If the deceased has not seen a The Public Administrator under certificate by visiting or writing to: certain conditions can administer physician within 20 days prior to the a decedent’s estate. Call for more County of Santa Barbara Public Health death or if the death is the result of information: 568-2920 (Santa Department, Office of Vital Records an accident or of a suspicious nature, Barbara) or 346-8330 (Santa Maria). 345 Camino Del Remedio the County Coroner will become
30 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY END OF LIFE involved in the case. For more It is recommended that any person 865-974-4408 information contact: wishing to donate their organs or [email protected] Santa Barbara County Sheriff, body make arrangements in advance https://fac.utk.edu/body-donation/ Coroner’s Office to eliminate any possible confusion or delay at the time of death. This choice Science Care - A for-profit organiza- 66 S. San Antonio Rd. should also be included in an advance tion based in Arizona that receives Santa Barbara, CA 93110 directive. bodies from throughout the US 681-4145 (except New Jersey and Minnesota) Fax 681-4308 One Legacy - A non-profit organiza- for medical research, training and tion associated with the DMV “pink www.sbsheriff.org professional education nationwide. dot” on your driver’s license enabling Cremated remains are returned to It is important to report a death organ/tissue donation to people family. which occurs at home, or in awaiting transplants. The body is then another non-medical setting. Call returned to the family for burial/cre- 800-417-3747 9-1-1. mation. www.sciencecare.com Organ Donation 800-786-4077 Life Legacy - A non-profit organiza- tion based in Arizona that is able to Organ donation is the process of www.onelegacy.org receive bodies from throughout the surgically removing an organ or UCLA Medical Center - A non-profit US and benefits research institutions tissue from one person (the organ organization that accepts bodies from around the world. Cremated remains donor) and placing it into another the Southern California area for lo- are returned to family. person (the recipient). Unfortunately, cal medical research and education. the need for organ donors is much The body/cremated remains are not 888-774-4438 greater than the number of people returned to family. lifelegacy.org who actually designate themselves as 310-794-0372 organ donors. Whole body donations Support Groups [email protected] are used for medical research and Bereavement groups for anyone expe- education. These donations can be www.uclahealth.org/donatedbody/ riencing the loss of someone special, made to medical schools or private University of Tennessee’s Forensic particularly within the last year, are organizations that distribute the bod- Anthropology Center (UTFAC) - A held by some many organizations. ies to institutions to be used in their research center within the University One-to-one counseling may also be research or for teaching purposes. of Tennessee that accepts bodies available for those who require more from the Southern California area for intensive support. For a listing, see forensic anthropology research. Support Groups.
The End of Life Option Act is a Cali- • Voluntarily request a prescription rules regarding costs associated with fornia law that permits terminally ill for an aid-in-dying drug without aid-in-dying drugs or related physician adult patients with capacity to make influence from others. fees. medical decisions to be prescribed • Be able to self-administer (eat, drink, If the patient’s provider or the organi- an aid-in-dying medication if certain and swallow) the aid-in-dying drug. zation where the patient receives care conditions are met. Signed into law by The request must be made solely and is not participating in the End of Life Governor Brown in October 2015, the Option Act, the patient may request law went into effect on June 9, 2016. directly by the patient to the attend- ing physician, and cannot be made on basic information or ask for a referral. To be eligible to request a prescrip- behalf of the patient through a power of A valuable resource is Coalition for tion for the aid-in-dying drugs, an attorney, an advance health care direc- Compassionate Care. The Coalition individual must: tive, a conservator, health care agent, for Compassionate Care of California surrogate, or any other legally recog- is an interdisciplinary collaborative of • Be an adult (18 years old or older). nized health care decision maker. regional and statewide organizations • Be a California resident. and individuals dedicated to promoting Participation in the End of Life Option high-quality, compassionate care for • Have a diagnosis from his/her Act is voluntary for individual patients everyone who is seriously ill or nearing primary physician of an incurable health providers (physicians, nurses, the end of life. and irreversible disease which pharmacists, etc.) as well as health will, within reasonable medical systems, HMOs, hospitals, medical of- Contact Information: 916-489-2222 or judgement, result in death within six fices, nursing homes, pharmacies and www.coalitionccc.org . months. hospices. Insurance providers are not • Be able to make medical decisions required to cover aid-in-dying drugs or for themselves as determined by related physician fees. Check with your health professionals. health insurance company about their
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 31 FINANCIAL ASSISTANCE Social Security in jobs or self-employment covered Social Security can be reached by Social Security. To be entitled to toll-free anytime between 7 a.m. Administration benefits, a worker must have a disability and 7 p.m. by calling: 1 800-772- 800-772-1213 which prevents that person from 1213. Service Representatives can www.socialsecurity.gov working, and which is expected to last answer your questions, make an The Social Security Administration at least 12 months or result in death. appointments, and tell you what is responsible for programs that can Benefits generally begin after 6 months you will need to provide if you file provide financial assistance: of disability, but applications should an application. Most Social Security be filed as soon as possible. Monthly business can be handled online or Social Security Retirement benefits are also paid to eligible spouses, by telephone, including filing a claim Benefits divorced spouses (for marriages lasting for benefits, reporting changes in Retirement benefits are payable as at least 10 years), children under 18, your address, signing up for direct early as age 62 for a worker who and adult children who were disabled deposit of your checks, and reporting has Social Security credit for at before age 22. File online at www. earnings. least 10 years of work. Benefits are socialsecurity.gov or call 800-772-1213 To find out more about Social permanently reduced for each month to start the application process. of early benefits claimed before the Security programs you may also call, full retirement age. The amount of Medicare write or visit any Social Security a Social Security benefit is based on At age 65 most people are eligible for office. the average amount of the worker’s Medicare coverage regardless of their Social Security Offices earnings in jobs covered by Social retirement status. Medicare will also Santa Barbara Office Security, over a 35 year period. To start automatically after two years 355 Paseo Nuevo assist in financial planning, a free of entitlement to disability benefits. Santa Barbara, CA 93101 benefit estimate, social security Medicare health insurance will help 800-772-1213 or 866-695-6285 statement, retirement calculators, pay for medical expenses including Hours: Monday Tues, Thursday and other tools are available online doctor and hospital charges. Apply and Friday: 9 a.m. - 4 p.m. at www.socialsecurity.gov. Monthly for Medicare up to three months benefits are also paid to eligible before reaching age 65 at www. Hours: Wednesday: 9am - 12pm spouses, divorced spouses (for socialsecurity.gov or 800-772-1213. Santa Maria Office marriages lasting at least 10 years), 2436 Professional Parkway children under 18, and adult children Supplemental Security Santa Maria, CA 93455 who were disabled before age 22. Income Program (SSI) 800-772-1213 or 866-331-2316 File online at www.socialsecurity. The Social Security Administration also handles a program that provides Hours: Monday Tues, Thursday gov or call 800-772-1213 up to three and Friday: 9 a.m. - 4 p.m. months before you plan on claiming monthly financial assistance to benefits. persons in financial need who are Hours: Wednesday: 9am - 12pm 65 or older, blind, or disabled who Social Security Survivors have limited income and assets. A County Programs Benefits recipient must be a citizen, refugee, Department of Social Services Santa Monthly benefits can be paid to or a permanent legal immigrant who Barbara County survivors of deceased workers meets certain income eligibility The following are locations of the including a widow or widower, requirements. Department of Social Services in divorced widow or widower (for A person may be eligible for SSI Santa Barbara County: marriages lasting at least 10 years), benefits even if he or she receives a 234 Camino del Remedio children under 18, and adult children small Social Security check or other Santa Barbara, CA 93110 who were disabled before age 22. An income. If a person is eligible for SSI, 681-4401 additional one time death payment s/he will also receive Medi-Cal. of $255.00 can be paid to an eligible 1100 W. Laurel Ave. widow, widower, or child. Call 800- Call Social Security at 800-772-1213 Lompoc, CA 93436 772-1213 to start the application to learn more about SSI, or to begin 737-7080 the application process. process. 2125 S. Centerpointe Parkway Santa Maria, CA 93455 Social Security Disability For More Information Information can be obtained from 346-7135 Benefits the Social Security web site at www. www.countyofsb.org Disability insurance benefits are socialsecurity.gov. payable to individuals who have worked
32 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY FINANCIAL ASSISTANCE Cal Fresh (Food Stamps) HICAP (Health Insurance Counseling 325 North Second Street Many seniors are eligible for food and Advocacy Program) Lompoc, CA 93436 stamps. Supplemental Security Central Coast Commission for Senior Citizens 736-6226 Income (SSI) recipients are not 528 S. Broadway 607 W. Main St. eligible. You may own one home Santa Maria, CA 93454 Santa Maria, CA 93454 and one car, but there is a limit on 928-5663 922-2059 your other assets and income. For 800-434-0222 Fax 925-1979 information on eligibility and benefits, [email protected] Catholic Charities provides contact the nearest Department of www.centralcoastseniors.org nondenominational family and Social Services Office listed above. Offers free information and individual counseling and assists There are home interviews available assistance with understanding individuals with debt obligations. for the disabled individual. Call for Medicare benefits and rights, Financial assistance is available to the Food Stamp screening time and solving medical billing problems, qualified individuals. Applicants location. filing claims and appeals, and must apply in person. Also General Relief comparing insurance policies. provides Money Management If you are very low income, less than Information can be received workshops including topics such 65 years of age, and are not eligible over the phone or in person. as: Developing Money Goals, for federally funded assistance, Trained volunteer counselors are Developing a Spending Plan that you may qualify for General Relief. available to provide assistance. Works, and Personal Investing- The Information about this program can Call for more information or an Basics. be obtained from the Department of appointment. Counseling sites are Surepath Social Services. Apply at the office located in Santa Barbara, Goleta, 80 Wood Rd, Suite 200 closest to you. Lompoc, Santa Maria, Guadalupe, Camarillo, CA 93010 Carpinteria and Orcutt. 800-432-7310 Veteran’s Benefits Credit Counseling surepath.org There are Veteran’s benefits for Consumer Credit Counseling eligible veterans and/or spouses who Catholic Charities 609 E. Haley Service is a non-profit agency that are disabled or over the age of 65. The counsels and educates consumers benefits available to a veteran depend Santa Barbara, CA 93103 965-7045 about debt, credit, budgeting, on many factors, including assets and housing matters including and income. For more information, reverse mortgages. Maintains contact: confidentiality of clients and Department of Veteran’s Affairs 4440 Calle Real Santa Barbara, CA 93110 SHARON KENNEDY ESTATE MANAGEMENT 683-1491 x494 800-827-1000 5951 Encina Road, Suite 106, Goleta, CA 93117 phone/fax (805) 681-1347 Monday and Tuesday, 8-4:30 p.m. SB Veteran’s Service Offices We are a dedicated team of professionals who manage the care 315 Camino Del Remedio, Bldg. 3, needs and financial affairs of our clients. We provide compassion Rm 251 and experience across an array of professional fiduciary and case Santa Barbara, CA 93110 management services. 681-4500 • Trust and Estate Administration 401 E. Cypress Street, Rm 101. • Conservatorships Lompoc, CA 93436 737-7900 • Care Management 511 E. Lakeside Parkway, Rm 126 • Personal Money Management Santa Maria, CA 93455 • Powers of Attorney 346-7160 Sharon Kennedy, Licensed Professional Fiduciary Health Insurance Counseling CA License No. PF 37 The following organization provides www.skestatemanagement.com health insurance counseling:
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 33 FINANCIAL ASSISTANCE counseling sessions are free. 9. Do you need the company to ability, long-term-care and Medicare Counseling provided over the do more than just file claims, i.e. supplemental insurance? Are my life phone and online. Spanish speaking to analyze coverage and make insurance beneficiary designations services are available. suggestions or improvements, correct and advantageous? Are my Money Management/Bill if necessary, or to go as far as investments right for me? Am I com- paying medical bills from a fortable with the investment decisions Paying Service I’ve been making? If I were to become Some older people need help with bill client’s account? disabled or incompetent, is there paying, particularly medical bills and 10. Are home visits a necessary/ anyone who knows enough about my insurance claims. Senior Connection important service component? financial affairs to properly advise my has a list of individuals and businesses family? Do I know what my family’s which can provide basic bookkeeping Claims Processing & Reporting financial obligations and resources will and bill paying services for those 11. On average, how much time be as a result of my death or disability? persons who are having difficulty lapses from when the company Are my estate planning documents in continuing to do so. HICAP can receives the claim to when the order and consistent with my wishes? provide a listing of services that provide claim is processed and sent to medical claims assistance. the insurance company? What Does a Financial While there are no right or wrong 12. Will the company follow-up on Planner Do? answers, the following questions may a claims appeal at no charge? The professional helps you to: help to determine what services/ 13. Does the client receive the 1. Clarify your present situation qualities are important to you reimbursement check directly by collecting and assessing regarding medical bill management. or does the company first all your relevant financial Operations receive it from the insurance information such as all assets, 1. How long has the company company? liabilities, insurance coverage, been in business? 14. Does the company provide wills, etc. 2. What is the background/ regular reporting to clients on 2. Identify both personal and experience of the claim handler? claims activity, e.g. monthly financial goals and objectives. What types of insurance are or quarterly? Does it supply 3. Identify financial problems they familiar with handling? year-end summaries for tax which create obstacles to 3. Is the company willing to purposes? you reaching your goals and provide references? Be sure to 15. Are the company’s objectives. check them. activity reports clean and 4. Provide a written plan and 4. Does the company charge a comprehensible to you? Ask for course of action. a sample. flat rate, an hourly fee, or a 5. Implement or coordinate the percentage of what is being 16. Will the company keep on file implementation of the strategy filed? Is there an initial, onetime all of the paper documentation you decide is best to reach your setup charge or an annual fee? that it receives? goals. The professional may What are the charges to file past 17. Ask the company detailed coordinate the implementation claims? questions about their fees and of your plan with other 5. Does the company guarantee make sure you understand when, professional advisors. confidentiality? for what and how much you will 6. Periodically review your plan 6. Does the company have a be billed. to assure it is making progress complaint process? Guide to Financial toward reaching your goals. Services Planning Assistance How Do I Select a 7. Do you want access to a toll-free Professional Financial 800 number? Why Do I Need a Financial Planner? Planner? 8. Is it important that the company You want to select someone you There are many reasons people seek can work with comfortably. It is provide strong telephone out a financial planner. Questions support and assistance, i.e. take your right and responsibility to fully vary: Have I adequately planned for investigate the person’s background, the time over the telephone to my later years? Am I purchasing the answer questions? right type and amount of life, dis-
34 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY FINANCIAL ASSISTANCE methods of practice, credentials, etc. The leading national industry Assessors Office The following questions should help organization that can offer 105 E. Anapamu, Rm. 204 you make an informed decision: referrals is: Santa Barbara, CA 93101 1. What relevant education Financial Planning Association 568-2550 and/or credentials does 7535 E. Hampden Ave. #600 511 E. Lakeside Parkway the professional have in the Denver, CO 80231 Santa Maria, CA 93455 financial planning field? 800-322-4237 346-8310 2. How long has the professional www.plannersearch.org/ Renter’s Tax Credit been working in the field you [email protected] A tax credit or refund that is available need assistance in? Taxes/Homeowner’s & for California tenants. If you were a 3. What did the professional do renter and a resident of California before becoming a financial Renter’s Assistance for the entire year, you are probably planner? Homeowner’s Property Tax eligible. Claim is made by filling out the state income tax form provided 4. Ask for references; call and Exemption for that purpose within the tax book- If you own your home and occupy it verify. let mailed out by the State each year. as your principal residence on Janu- You may file for renter’s credit even 5. What are the professional’s ary 1, you may apply for an exemp- if you do not file a state income tax areas of expertise? tion of $7,000 from your assessed form. Deadline for filing each year value. New property owners will 6. Verify that the professional has is April 15th, although one may file automatically receive an exemption good working relationships for renter’s credit as far back as four application in the mail. A Home- with accountants, attorneys, years. If you have missed the filing owner’s Exemption may also apply and others who may be needed period, call for a late filing form at the to a supplemental assessment if the to implement your plan. number below. property was not previously receiving 7. What type of clientele does the a Homeowner’s Exemption on the Franchise Tax Board professional serve? annual Assessment Roll. There is no 800-852-5711 8. How will the professional keep charge for filing for the Homeowner’s 800-735-2929 TDD for hearing you informed of new financial Exemption More information is avail- impaired information? able at:http://www.sbcvote.com/ www.ftb.ca.gov 9. How will the professional be Assessor/AssessorPTPHomeowner- compensated; on a fee basis, sExemption.aspx or: charging an hourly rate or through commissions generated through the sale of financial products, or a combination? You QUINN FIDUCIARY SERVICES must choose which method you 120 E De La Guerra Street, Suite B are most comfortable with. Santa Barbara, CA 93101 10. Talk with friends, business Ph 805.845.5664 Fax 805.845.0860 associates, and others who are involved in the financial services Quinn Fiduciary Services’ team acts in a position of trust and field. They can provide insight confidence for their clients in a variety of ways, including: into what to expect, or perhaps a referral. As Trustee for Trust and Estate Administration 11. Has the planner ever had any As Agent under Powers of Attorney regulatory action taken against As Conservator him/her? As Personal Money Manager 12. Has any client ever filed a claim As Care Manager or suit against the planner you Jackie Quinn, PhD, Owner are considering? California Licensed Professional Fiduciary - CA License No. 192 13. Has the planner ever had a claim filed against him/her www.quinnfiduciaryservices.com involving employee relations?
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 35 FINANCIAL ASSISTANCE Homeowner’s Property Tax AARP Tax Aide Program Postponement 888-OUR-AARP (888-687-2277) The Property Tax postponement pro- (877) 434-7598 (TDD) Do Not Call gram allows eligible homeowners to [email protected] postpone payment of property taxes For information about counseling The Federal Trade on a primary residence. The interest sites provided by this program. Commission (FTC) has rate for taxes postponed is 7% per Call Senior Connection for the amended the Telemarketing year. Funding for the program is lim- site and time most convenient for Sales Rule to give consumers ited, and applications are processed you. Services for individuals who on a first- come, first-served basis. are unable to leave their homes are a choice about whether Only current-year property taxes also available. For any questions they want to receive are eligible for postponement. To be regarding California Personal most telemarketers calls. eligible you must: Income Tax, Bank and Corporation Consumers are able to • Be at least 62, or blind or have a Tax or deductions for Senior disability; Citizens, Disabled or Blind, Call: put their phone numbers • Own and occupy the home as Franchise Tax Board on a national ‘do not call’ your primary residence; 800-852-5711 registry. It is illegal for 800.735.2929 (TDD) • Have a total household income of most telemarketers to call $35,500 or less; www.ftb.ca.gov a number listed on the • Have at least 40% equity in the For questions regarding Federal registry. property; and Tax Forms, tax information, or problem resolution, call: • Other requirements. Consumers may sign up on Internal Revenue Service More information is available on the the Web at www.donotcall. 800-829-1040 State Controller’s website: www.sco. 800-829-4059 (TDD) gov or call 888‑382-1222. ca.gov; or contact 800-952-5661 or The hearing impaired may [email protected] www.irs.gov call 866-290-4236. Other Tax Assistance Federal tax forms, tax information and problem resolution. Volunteer Income Tax Assistance Californians can register (VITA) Special Income Tax Credit for the Elderly or Disabled either through the FTC site Available at locations throughout or through the California Santa Barbara County. Volunteers This federal income tax credit is are trained by IRS and the Franchise available to U.S. citizens only who are attorney general’s web Tax Board to assist in the preparation at least 65 at the end of the taxable site, www.caag.state.ca.us/ year OR who are under 65 at the of your state and federal income tax, donotcall which has a link renter’s credit, homeowner’s assistance end of the taxable year and retired and renter’s assistance forms and on permanent and total disability, to the FTC site. Californians to answer questions regarding the receiving taxable disability benefits. who registered through various tax programs. An appointment Schedule “R” (Forms 1040), “Credit the state attorney general’s for the Elderly or the Disabled,” must is usually necessary. For information web site will have their on the nearest site, call Senior be filed with your income tax return. Connection at 800-510-2020. All eligibility requirements and a full information transferred to explanation of the credit is described the FTC. Tax Counseling for the Elderly In Publication 524 “Credit for the (TCE) Elderly or the Disabled.” at: https:// Specially trained volunteers are www.irs.gov/pub/irs-pdf/p524. available in local communities pdf?_ga=1.258975306.1342649640. during tax time to help taxpayers 60+ 1475876500 complete their own federal tax forms. This free program is sponsored by the Internal Revenue Service.
36 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY FOOD & NUTRITION ood nutrition enhances a 310-1557 for reservations several local organizations. person’s health and well Luis OASIS Senior Center Community Action Commission being. A good diet can also 420 Soares Street “Healthy At Home” Gprevent some chronic diseases and Orcutt, CA 93455 5638 Hollister Ave Suite 230 minimize the impact of others. 925-3010 for reservations Goleta, CA 93117 Meals Presidio Springs 692-4979 721 Laguna 401 West Morrison, Bldg. D Hot lunches are provided to seniors Santa Barbara, CA 93103 60 and over at the Nutrition Sites Santa Maria, CA 93458 692-4979 for reservations 925-3010 listed below. Reservations for lunch Union Plaza at a site are required 24 hours in A hot noon meal is delivered to advance. A donation is requested for 120 N. Broadway frail, at-risk homebound persons the meals. Transportation may be Santa Maria, CA 93454 aged 60 years of age or older five available - call the Senior Center or 925-3010 for reservations days a week. Frozen meals may be the Nutrition sites. Villa Caridad provided for weekends. Meals are 4204 Calle Real provided throughout Santa Barbara Community Action Goleta, CA 93110 County. The suggested donation is Commission Nutrition Sites 692-4979 for reservations $2.75. Atkinson Center Other Nutrition Programs Meals-on-Wheels 1000 N. Railroad Ave. Buellton Senior Center Lompoc Santa Maria, CA 93454 164 Highway 246 Po Box 531 925-3010 for reservations Buellton, CA 93427 Lompoc, CA 93438 Carpinteria Senior Center 688-4571 736-3257 941 Walnut Street Monday thru Friday at noon Meals are delivered to any Carpinteria, CA 93013 (one day notice). Fee $4.50 and homebound person. Regular meals 684-6090 for reservations scholarships available. are delivered as a refrigerated meal. Central Kitchen Cliff Drive Senior Luncheon Special diet meals are delivered as 315 Camino Del Remedio hot meals. Meal delivery is usually 1435 Cliff Dr. Santa Barbara, CA 93110 between 10:00 a.m. and Noon on Santa Barbara, CA 93109 692-4979 for reservations Monday thru Friday (No weekend 965-4286 Elwin Mussell Senior Center delivery).Cost is $3.50 per meal. A lunch is served at 11:00 am 510 E. Park Street Santa Maria the first and third Thursday on a Santa Maria, CA 93454 200 W. Cook St. donation basis. Open to all. Not 925-3010 for reservations Santa Maria, CA 93454 open during August. Franklin Center 938-1200 Martha’s Meals 1136 E. Montecito St. Peter’s Church Meals are delivered to homebound Santa Barbara, CA 93103 402 S. Lincoln persons. Service is limited to 692-4979 for reservations Santa Maria, CA 93454 five days a week – no service on Goleta Senior Center 922-3575 Sundays or Thursdays. Cost is 5679 Hollister Ave. $3.00 per meal, sliding scale is Goleta, CA 93117 A free sack lunch is available to pick offered. Can provide medical diet 692-4979 for reservations up between 3:00 p.m.. - 4:30 p.m. needs. every weekday. Also has a free food Guadalupe Senior Nutrition Program pantry. Santa Barbara PO Box 6099 4545 Tenth Street Solvang Senior Center Guadalupe, CA 93434 Santa Barbara, CA 93160-6099 925-3010 for reservations 1745 Mission Drive 683-1565 Solvang, CA 93463 L. L. Davis Community Center 688-3793 A hot noon meal is delivered to 1232 De la Vina St. homebound seniors seven days Santa Barbara, CA 93101 Monday thru Friday at noon (one a week including holidays. A 692-4979 for reservations day notice) meal fee is charged. Call for more Lompoc Senior Nutrition Center Home-Delivered Meals information between 9 a.m. and 1120 Ocean Ave. Home delivery can be arranged for Noon. Lompoc, CA 93436 frail and homebound elders through
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 37 FOOD & NUTRITION Santa Ynez Valley www.foodbanksbc.org distributed to low-income Santa Atterdag at Home, Inc. Provides free groceries to low Ynez Valley residents. 636 Atterdag Rd income seniors 60 and over twice Unity Shoppe Solvang, CA 93463 monthly at sites throughout the 1401 Chapala St. 350-8478 County. Limited home delivery Santa Barbara, CA 93103 Meals are delivered Monday thru available. 965-4122 Friday to any homebound person. Catholic Charities Receives referrals for food and $4.50 per meal is requested. Some 609 E. Haley clothing. Open Monday- Saturday financial assistance is available. Santa Barbara, CA 93103 10 a.m. - 6 p.m. Also has a Job Santa Maria Wisdom Center 965-7045 Smart program. 1414 N. Broadway, Ste. A 6647 El Colegio Rd. Additional Resources Santa Maria, CA 93454 Isla Vista, CA 93117 354-5320 965-7045 Grocery Resources 349-9810 4711 Hwy 166 Senior Connection maintains a list Delivery is available in Santa Maria, New Cuyama, CA 93254 of stores in your area that deliver, Orcutt, Lompoc, Nipomo, and 5 922-2059 and of errand services that do your Cities. shopping. Homemaker Programs can 4681 11th Street sometimes assist with shopping. In Fee is $5.50. Meal includes dinner Guadalupe, CA 93434 addition: and dessert, (Monday - Friday) and 922-2059 open to all ages. 941 Walnut St. Hospital Meal Discounts Supplementary Food Carpinteria, CA 93013 Lompoc Hospital District The following agencies supply food 684-8621 1515 E. Ocean Ave to people in need. Each program Foxen Elementary School Lompoc, CA 93436 has its own eligibility criteria so it is 4949 Foxen Canyon Rd 737-3300 advisable to call for information. Sisquoc, CA 93454 Offers seniors 55 and over a 922-2059 Food for the Heart nutritious meal for $4.36 and 10% POB 3908 All above are Mobile Food discount on all other items. Santa Barbara, CA 93130 distribution sites, and offer pantry Marian Regional Medical Center 334-5292 items as available in emergency 1400 East Church St. situations. www.sbfoodfromtheheart.org Santa Maria, CA 93454 Food Bank of Santa Barbara County 739-3514 Provides adults in the Santa 490 W. Foster Rd. Barbara City area with a weekly bag Seniors are offered a 25% discount Santa Maria, CA 93455 on meals in cafeteria. of food. Adults must not be eligible 937-3422 for other meal programs or on Fax 937-8750 Health for Life Nutrition waiting list. workshops. 4554 Hollister Avenue Santa Barbara Cottage Hospital Organic Soup Kitchen Santa Barbara, CA 93110 315 Meigs Road Suite A #369 967-5741 400 W Pueblo Santa Barbara, CA 93109 Santa Barbara, CA 93105 284-3552 www.foodbanksbc.org 682-7111 [email protected] Food Bank provides food for those Seniors are offered a 20% discount in need by obtaining surplus food in the hospital’s cafeteria. Providing weekly meals for seniors for distribution through its family with a suggested donation in Santa of member agencies. No food Community Gardens Barbara. provided for individuals at Food Community gardens can improve Food Bank Sites Bank offices. Call Food Bank for a the quality of life for people participating. A community garden Brown Bag Program referral to a site nearest you. can grow vegetables, flowers or 4554 Hollister Santa Ynez Valley People Helping People more. A community garden can Santa Barbara, CA 93110 produce nutritious foods, reduce 545 Alisal Rd. 967- 5741 food budgets, create opportunities Solvang, CA 93463 490 W. Foster Rd. for recreation, exercise, therapy, 686-0295 Santa Maria, CA 93455 socialization, preserves green space, 937-3422 x107 USDA surplus and other food are and conserves resources.
38 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY FOOD & NUTRITION
Join us for Lunch
Senior lunches available Monday through Friday Served at 13 senior centers – countywide Home-delivery available for eligible seniors Donation suggested – no fees
For information call South County 805-683-4458 • North County 805-925-3010
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 39 FOOD & NUTRITION Isla Vista Mobile Food Pantries and Who is eligible for CalFresh? Estero Park Community Garden Mobile Farmers Markets In general, CalFresh is available to Between Camino del Sur and The Mobile Food Pantries and Farm- individuals and families with a gross Camino Corto ers Markets, in participation with income of 130% or less of the federal 968-2017 the Santa Barbara County Food poverty line, but several factors can Lompoc Bank, provide free food distribution affect eligibility (such as net income, Community Garden programs for low income individu- age, and other aid types received). 737-9968 als and families. Participants do not The income level for an aged 60 and lompoccommunitygarden@gmail. need to apply; simply show up at over or disabled household is 200% com various community center locations of the federal poverty level. Again, Santa Barbara to receive free groceries. Participants there are numerous factors that are Sponsored by the City Recreation should bring their own bags or boxes involved with eligibility and the level Department to carry the food. of benefits. www.santabarbaraca.gov 897-2582 Persons who currently received SSI/ 897-2547 SSP are not eligible for CalFresh. $64 resident $75 non-residents per Schedule for Food Pantries year fee; 10’ x 20’ plot You can use a pre-screening tool (www. 1st Tuesday at 1:30 pm mybenefitsCalwin.org) to see if you are Pilgrim Terrace Community Garden Parque de Los Ninos likely to be eligible. You must be a citi- Pilgrim Terrace Dr at Modoc Rd 3rd Tuesday at 1:30 pm zen or legal resident to receive CalFresh. 897-2560 (or visit Westside Franklin Center. Center) Schedule for Farmers Market How can I apply? Operation hours: dawn to 1/2 hour vegetables only You can visit offices listed below, call after sunset our toll-free automated phone num- Mondays at 1:00 pm Rancheria Community Garden ber (1-866-404-4007); or submit Westside Center an application online. The County Rancheria St near Montecito St. Mondays at 1:30 pm Department of Social Services deter- 897-2560 (or visit Westside Davis Community Center mines eligibility based on the infor- Center) Thursdays at 1:30 pm mation you provide on your CalFresh Operation hours: dawn to 1/2 hour Franklin Center application and any required verifi- after sunset cations. You may request expedited Yanonali Community Garden Food through the Mail (faster) service in certain emergency E. Yanonali St. at Soledad St. Several for profit companies have circumstances (such as little or no 897-2560 (or visit Franklin Center) entered a new business model that cash, and/or emergency need for mails food to customers. They are housing). Operation hours: dawn to 1/2 hour commonly referred to as ‘meal kit after sunset companies’. Available to all ages. Santa Barbara There is a subscription cost. Some of 234 Camino del Remedio the companies are: Blue Apron, Hello 681-4401 Fresh, Gobble, and Purple Carrot. Lompoc 1100 W. Laurel Ave. CalFresh 737-7080 CalFresh is a supplemental program that helps low-income individuals Santa Maria and families buy the food they need 2125 S. Centerpointe Pkwy. in order to stay healthy. Benefits are 346-7135 provided on an electronic card that works like a bank debit card, and is accepted at grocery stores and mar- kets, as well as some Farmer’s Mar- kets. The CalFresh Program can add to your food budget to put healthy and nutritious food on the table.
40 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY HEALTH SERVICES here are a variety of services grants and government programs. 1510 E. Main St.,Ste 104C to promote and maintain There are four freestanding clinics Santa Maria, CA 93454 health in Santa Barbara Coun- Website: www.sbclinics.org 349-8514 tyT. Several specialized centers exist to Community Health Centers of the Eastside Neighborhood Clinic address specific concerns as well as 915 N Milpas St. Central Coast low cost clinics to provide access for Santa Barbara, CA 93103 2081 Santa Maria Way #A all residents. 963-1641 Santa Maria, CA 93455 934-5400 Health Care Centers Goleta Neighborhood Clinic 5580 Calle Real 1835 N. Broadway Santa Barbara County Health Care Goleta, Santa Barbara, CA 93111 Santa Maria, CA 93454 Services 617-7878 345-3701 County Health Care Centers Isla Vista Neighborhood Clinic 4581 10th St. #C www.countyofsb.org/phd 970 Embarcadero del Mar Guadalupe, CA 93434 Clinical services are provided Isla Vista, CA 93117 343-5577 through federally qualified health 968-1511 425 W. Central #201 care centers (FQHC’s) located Fax 968-7041 Lompoc, CA 93436 throughout the County. Services Westside Neighborhood Medical Clinic 737-1169 are available to all members 628 W. Micheltorena St. www.chccc.org of the community. Medi-Cal Santa Barbara, CA 93101 andMedicare are accepted. For Sansum Clinic 963-1546 Sansum Clinic, Pueblo Multi- those without Medicare or Medi- American Indian Health & Services Cal, payment is on a sliding fee Specialty basis. No services are denied due 4141 State St., # B-11 317 W. Pueblo Street to inability to pay. Specialty clinics Santa Barbara, CA 93110 Santa Barbara, CA 93105 available . 681-7356 681-7500 Fax 681-7358 Carpinteria Sansum Clinic, Pesetas Multi- 931 Walnut Ave. American Indian Health & Services Specialty Carpinteria, CA 93013 is committed to empowering 215 Pesetas Lane 560-1050 our community by delivering Santa Barbara, CA 93110 accessible, socially responsive, 681-7500 Franklin Center and culturally appropriate health Sansum Clinic, Carpinteria 1136 E. Montecito St. care. The clinic serves people of all 4806 Carpinteria Avenue Santa Barbara, CA 93103 ethnicities through the framework Carpinteria, CA 93013 568-2099 of the traditional circle of physical, 566-5080 Lompoc social, emotional and spiritual 301 North R St. well-being. Clients are cared for Sansum Clinic, Lompoc Multi- Lompoc, CA 93436 in an atmosphere that respects Specialty 737-6400 individuality and confidentiality. 1225 N. “H” Street Pacific Central Coast Health Centers Lompoc, CA 93436 Santa Barbara 737-8700 345 Camino del Remedio Marian Community Clinic Santa Barbara, CA 93110 117 West Bunny Avenue www.sansumclinic.org 681-5488 Santa Maria, CA 93458 1(800)4-SANSUM 739-3890 Sansum Clinic is an independent Santa Maria Family Medicine Center 2115 S. Centrepointe Pkwy. non-profit healthcare organization 1400 E. Church Street, Building 8 providing the full spectrum of health Santa Maria, CA 93455 Santa Maria, CA 93454-4175 346-8410 care throughout Santa Barbara 739-3561 County. Services are provided at Santa Barbara Neighborhood Clinics 217 W. Central Ave Ste.G 23 patient care locations, including www.sbclinics.com Lompoc, CA 93436 primary care and more than 30 Santa Barbara Neighborhood 735-4292 specialties. Accredited by the Clinics is a private nonprofit Family Health Center Institute of Medical Quality, Clinics corporation that have been 5075 S. Bradley # 131 are located in Santa Barbara and designated as FQHC’s. Services Santa Maria, CA 93455 Goleta, Lompoc, Carpinteria, are funded by fee for service, 332-8155 Santa Maria and Solvang outpatient
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 41 HEALTH SERVICES surgical and medical center at 4151 condition by providing Medical manages symptoms such as pain, Foothill Road in Santa Barbara Social Work, Spiritual Care, and shortness of breath, nausea, anxiety provides enhanced coordination of Volunteer Services in the home. or depression, constipation or services and offers more advanced Marian Regional Medical Center diarrhea, loss of appetite, fatigue, surgical options for patients. (Dignity Health) agitation or restlessness. Santa Ynez Tribal Health Clinic 739-3943 The program is open to any patient 90 Via Juana Lane Palliative Care is specialized in the hospital who is coping with PO Box 539 medical care that focuses on a chronic, progressive or life- Santa Ynez, CA 93460 relieving and preventing the threatening illness. Introduced 688-7070 suffering of patients with serious early in the disease process, Fax 686-2060 illnesses to improve quality of care palliative care can be woven into www.sythc.com for both patients and their families. the care plan and can provide ongoing support during later This clinic is located in the Santa This type of care focuses on hospital stays. Typically, all costs Ynez Reservation and serves providing patients with relief from for palliative care services are American Indians and is available pain, symptoms and the stresses covered by the partnership between to all members of the community. caused by a serious illness. the sponsoring organizations which Offers sliding fees based on income Dignity Health ( Marian Regional include Cottage Health System, and available programs. Medical Center) Palliative Visiting Nurse and Hospice Care Care services are provided by V.A. Health Clinic and the St. Francis Foundation. an interdisciplinary team of 4400 Calle Real Visiting Nurse & Hospice Care Santa Barbara, CA 93110 physicians, registered nurses and 512 East Gutierrez, Suite A 683-1491 other expert specialists who work with a patient’s primary physician Santa Barbara, CA 93103 1550 E. Main St. and any other physician specialists 965-5555 Santa Maria, CA 93454 to provide added support. Palliative Visiting Nurse & Hospice Care 354-6000 Care medicine is appropriate for partners with the Cancer Center of Palliative Care patients at any age and in all disease Santa Barbara and Sansum Clinic “Palliative care” is a way of caring for stages including those undergoing to provide a Community Palliative patients who are facing a life-threat- treatment for curable illnesses, Care Program. The mission of this ening illness. By enhancing patients’ chronic diseases and patients program is to provide palliative care comfort and controlling pain, pal- nearing end-of-life. to improve quality of life for those liative care ensures the highest pos- Dignity Health Hospice is patients and their families who sible quality of life regardless of the a comprehensive Medicare are facing a life threatening illness person’s age, stage of disease or need Certified Hospice Program outside the hospital setting. for other therapies. Palliative care is serving Northern Santa Barbara The Community Palliative Care provided in many different settings County. Accreditation by team consists of a doctor, nurse and and professional fields. Joint Commission. For more nurse practitioner specially trained Hospice of Santa Barbara information, contact the Palliative in palliative care. They treat pain 2050 Alameda Padre Serra, Ste 100 Care team at 739-3943. and other symptoms, and address Santa Barbara, CA 93103 Palliative Care Consultation Service at patients’ and family members’ 563-8820 Cottage Hospital emotional and social issues and spiritual concerns. A primary The program PO Box 689 Patient Care Services focus of this program is to connect at Hospice of Santa Barbara is a Santa Barbara, CA 93102 patients and families to community relationship based approach to 569-8393 resources, and provide a smooth supportive medical care. This Cottage Hospital Palliative Care transition when the patient moves program will serve patients in any team works with the patient’s from the hospital to home, or to stage of a life threatening illness or primary care physician to address another care setting. To find out those in active medical treatment symptom management while the more about Palliative Care, call along with their family and patient is in the hospital. The team 690-6212. caregivers. also serves the patient by enhancing The purpose of this program is to communication between caregivers Physician Referral and family members, providing an assist the patient and their families Central Coast Medical Association manage the impact of their medical extra layer of emotional support during hospitalization. The team 5350 Hollister Ave., #A 4
42 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY HEALTH SERVICES Santa Barbara, CA 93111 Fax 687-3707 Project Re-Entry 683-5333 www.cottagehealthsystem.org/ 569-8999 Ext 82101 Fax 967-2871 rehab Project Re-Entry is a therapeutic [email protected] Keck Center for Outpatient Services re-socialization program for stroke www.sbmed.org - go to “Find a 569-8999 ext. 82403 victims and their caregivers. Physician” The Tuohy Foundation Aquatic Center Vista del Monte Fitness, Aquatics and The Medical Association will 569-8999 Ext. 82552 Physical Therapy Center refer you to physicians of various Cottage Rehabilitation Hospital 3775 Modoc Road specialties who are members of the (CRH) provides comprehensive Santa Barbara, CA 93105 Association. medical rehabilitation services 879-5556 Contact HICAP at 800-434-0222 for both outpatient and inpatient Vista del Monte’s Fitness and for information about Physician/ care. The goal is to empower Aquatic Center is committed to Suppliers who accept Medicare people with disabilities to achieve restoring functional capabilities Assignment. optimal quality of life. The and to maintaining the health and rehabilitation team employs a fitness of older adults and other Rehabilitative/ transdisciplinary approach to the residents of the Santa Barbara Therapeutic Services rehabilitation process to address Community. The comprehensive Rehabilitation centers provide profes- the medical, physical, cognitive, wellness approach is provided sional restorative care designed to neuropsychological and family by board certified therapists in a help people who have been disabled needs of the patient. Working comfortable environment for older due to illness, accident, or injury. together as a team, physicians, adults. Services include a heated therapists and nurses develop Rehabilitation services fall into the pool, SwimEx hydrotherapy pool individualized courses of treatment following three categories: (1) in- and a gym with senior-friendly to help each patient set and reach patient hospital care; (2) out-patient fitness equipment. Vista del Monte practical, patient-focused goals. care (the patient visits the facility for accepts Medicare, HMO and most treatment but does not stay over- Cottage Rehabilitation Hospital’s private insurances when therapy night.); and (3) in-home services full range of services include: Acute is ordered by a physician. One can (treatment is given in the patient’s Rehabilitation, Pain Management, call for a complimentary Fall Risk home - patient must be “home- Physical Therapy, Occupational Assessment. bound”). Therapy, Orthopedic Rehabilitation, Other Rehabilitative Services Outpatient Brain Injury Services, Medicare will pay for medical reha- Independent Living Resource Center Psychology/Neuropsychology, bilitation costs if the patient has the 423 W. Victoria St. Speech and Language Pathology, potential for rehabilitation, , and cer- Santa Barbara, CA 93101 Stroke Rehabilitation and tain types of skilled care are required. 963-0595 (V/TDD) Therapeutic Recreation. Medicare Part A covers services for 327 E Plaza Dr., # 3A The Cottage Rehabilitation in-patient and homebound persons; Santa Maria, CA 93454 Hospital features the Tuohy Part B covers 80% of out-patient 925-0015 (V/TDD) costs. A physician’s referral is re- Foundation Aquatic Center which www.ilrc-trico.org quired. offers a variety of aquatic therapy classes and programs for patients as ILRC provides a wide range of non- Medicare covers the full cost of in- well as community members. medical rehabilitative services to home visits by rehabilitation thera- persons with disabilities. Services pists when the patient is homebound, Through its Keck Center for include peer/benefits counseling, has rehabilitation potential, and the Outpatient Services, CRH offers independent living skills, training, agency providing the service available adapted driving services including a personal assistant referral services, is a Medicare Certified Home Health pre-driving evaluation, behind-the- sign language interpreting, advocacy, Agency. wheel evaluation, driver training and evaluation and training on employment and housing services, In Patient/Outpatient adaptive equipment. The services and information and referral to Services are for any patient or community other service provider organizations. Cottage Rehabilitation Hospital member whose physical or Jodi House 2415 De La Vina cognitive disability has the 625 Chapala St. Santa Barbara, CA 93105 potential to impair driving ability. Santa Barbara, CA 93101 569-8999 ext. 82102 563-2882 563-3982 (FAX)
2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY 43 HEALTH SERVICES [email protected] Cancer Mission Hope Cancer Center is the www.Jjodihouse.org only comprehensive state-of-art Breast Cancer Jodi House supports and empowers integrated oncology facility in the brain injury survivors not merely Early Detection region, uniting oncology treatment, to survive, but to thrive. The day Medicare will pay for a mammogram imaging, research, education and program in Santa Barbara is open every year. The State sponsors a pro- outreach services. Their caring Monday-Friday, 11 am to 4 pm gram called “Every Woman Counts” oncology nurse navigators are and includes a variety of classes to encourage early detection of breast available to guide patients through geared toward strengthening a cancer. The woman must be age 40 services which include cancer survivor’s cognitive, physical and or over and meet income require- prevention, risk, biopsy, treatment social function. Jodi House also ments. The program applies to those and survivorship, supporting offers employment services in with no other health Insurance and patients at no charge. partnership with the Department who cannot afford the fee-for-service. of Rehabilitation, case management To access the Every Woman Counts Dental Services services in the tri-counties and a Locator Service, go to www.dhcs. Medicare does not cover routine resource and referral program for ca.gov. Call for information about a dental care such as x-rays, cleaning, survivors, their families and loved free clinical breast exam and mam- filings, extractions, or dentures. mogram. ones. Adult survivors of traumatic Routine Dental Referral and and acquired brain injury are Call 800-511-2300 to reach a Can- Emergency Care eligible for Jodi House services and cer information specialist, available American Indian Health & Services are encouraged to call 563-2882 24/7 to answer any specific questions ext. 3 for more information and to about a cancer diagnosis or treat- 4141 State St # B2-B5 set up a tour. ment. Santa Barbara, CA 93110 696-1002 Support Groups - American Cancer Society The Dental Clinic is staffed Chronic Conditions 1432 Chapala Street with five full-time dentists and a Some non-profit groups, such as the Santa Barbara, CA 93101 registered dental hygienist. The Alzheimer’s Association, Arthritis 963-1576 Clinic offers preventative and Foundation and Parkinsons’ Associa- 1-800-227-2345 (24/7, including restorative care for adults and tion sponsor ongoing special exercise holidays) children. They accept Medi-Cal classes and patient and caregiver www.cancer.org and Cen Cal for adults and children groups to cope with that disease. See Support Groups in another section Hours: Mon-Fri: 9 am - 5 pm Denti-Cal Dental Care Dentist Referral of the Directory. The American Cancer Society Services for those eligible for Medi-Cal provides programs and services 1-800-322-6384 Blood Bank for cancer patients, such as “Look www.denti-cal.ca.gov United Blood Services Good, Feel Good” and “Road to Current dental services include: Recovery.” 4213 State St. exam and x-rays, cleanings, Santa Barbara, CA 93110 Breast Cancer Resource Center fluoride treatments, fillings, 965-7037 55 Hitchcock Way, Suite 101 anterior root canals, prefabricated Fax 965-3113 Santa Barbara, CA 93105 crowns, extractions, full dentures 569-9693 and other medically necessary 1770 S. Broadway Fax 569-9243 Santa Maria, CA 93454 services. There is an annual cap of 928-2546 Programs & support for individuals $1,800 for eligible dental services. Fax 922-8751 with breast cancer. Approved dental services may exceed allowable amount with The Blood Bank collects, tests and Cancer Information Center Marian Mission Hope Cancer Center prior authorization. For most processes blood donation to supply current benefit information, go to hospitals. 1325 Church Street Santa Maria, CA 93454 www.denti-cal.ca.gov and access Blood Pressure Screening 219-HOPE (4673) the “What’s New” section on the Most senior centers, clinics, hospitals website’s home page. missionhopecancercenter.com and some pharmacies in Santa Barbara Eastside Family Dental Clinic County provide regularly scheduled 923 N. Milpas St blood pressure checks at low or no cost. Santa Barbara, CA 93103 Call facility for specifics. 884-1998
44 2017-2018 SANTA BARBARA COUNTY SENIOR RESOURCE DIRECTORY HEALTH SERVICES
Become an active participant in your good health.
Programs include:
• Advance Directives • Back Wellness • Balance & Mobility Training • Diabetes Education • Dementia Caregivers Support • Fibromyalgia Support & Education • Healthier Living with Ongoing Health Conditions • Heart Health • Hip or Knee Replacement Seminar • Lymphedema Education • Medicare Information Our Health Education Programs are designed with you in mind. • Neck & Posture Wellness All are taught by professionals, include take-home materials • Nutrition Navigator and are available on an ongoing basis. They are free of charge • Oncology Patient Support Programs or low in cost and are open to the community. • Pre-Diabetes For more information or to register online visit • Stop Smoking Help www.SansumClinic.org/Classes or call toll-free (866) 829-0909 • Stress Management • WomenHeart Support Group Visit our Health Resource Center located at 215 Pesetas Lane
Informing + Empowering
We provide the full spectrum of services ranging from primary care to more than 30 specialties at our 22 patient care locations throughout Santa Barbara County. One of the many benefits of receiving care at Sansum Clinic is the coordination of medical services across all departments.
• More Than 30 Medical Specialties • 22 Patient Care Locations Throughout Santa Barbara County • New Medical & Outpatient Surgery Center and Eye Center in Santa Barbara • Convenient Urgent Care Centers Open Evenings and Weekends • Online Access to Your Electronic Health Record Learn more at www.SansumClinic.org • Health Education Programs and Health Resource Center 1 (800) 4-SANSUM • Annual Flu Shot Program 1 (800) 472-6786 • Community Health Screening Program