Brochure Transform your IT Embrace the future HP IT Infrastructure Consulting Services Brochure | HP IT Infrastructure Consulting Services Prepare IT infrastructure for the converged infrastructure and cloud future
Today’s IT infrastructure teams face dual challenges. They have increased expectations to meet and new roles to play, with information explosion, cloud, and mobility trends gaining momentum. And, it’s not going to be easy planning and controlling the expense dedicated to infrastructure and operations, while preparing for the future at the same time.
Focused efficiency projects around standardization, energy efficiency, migrations, consolidation, and virtualization are necessary; however, changing the cost structure in the long run requires more. We believe there is more to gain from removing constraints of rigid, aging infrastructure, siloed processes, and organizational misalignment under disciplined project management, integrated solution architecture, and deep technical expertise. Meanwhile, user expectations, data center technology, and service delivery models are evolving toward a flexible, multisourced, service-centric future. Server, storage, networking, and IT Infrastructure management technologies are all converging and becoming integrated platforms like the HP Converged Systems empowering this future.
An ideal data center of the future is a lot like the symphony orchestra. The harmony between business, IT, and facilities drives real convergence. And, aligning IT or Facilities with your business direction is just the first step. To modernize your data center, it is equally important for IT and facilities to be synchronized and coordinated in their efforts to meet business needs. If planned, designed, and built correctly, converged infrastructure can be the foundation for the future—one that provides the user an on-demand, real-time, instantaneous, and seamless service experience across hybrid delivery models (public, private, managed cloud, and traditional models).
Transform your IT infrastructure for agility, efficiency, and improved continuity
Your organization may own and manage a data center, or you may use a data center owned or managed by a service provider. Either way, you need to effectively plan, build, and manage your IT infrastructure and align it with your facility strategy for increased efficiency, agility, and business continuity. HP data center experts can deliver these promises to you by utilizing their expertise around six main areas: • IT infrastructure strategy: Working closely with business and technology stakeholders, we help define your IT infrastructure strategy, develop business case and roadmap of projects, and plan for the future. • IT migrations and upgrades: We enable seamless transition between systems and migrate your UNIX®, Linux, or Windows® platforms without severely impacting business operations. • IT infrastructure consolidation and virtualization: We discover and analyze your data center infrastructure and application environment while retiring, modernizing, consolidating, and virtualizing your IT infrastructure. • IT infrastructure application enablement: We help you design, build, and migrate to the most current application foundation platforms, and provide application enablement for Microsoft® and SAP environments and workloads. • IT infrastructure management and automation: We help standardize, automate, and centrally manage your key processes and IT infrastructure operations, supported by our strong infrastructure management products. • IT assurance: We help secure your IT infrastructure environment and enhance business continuity through ongoing compliance, governance, and risk management programs.
HP IT Infrastructure Consulting Services
HP IT Infrastructure Consulting Services are designed to make your environments more agile and flexible using a converged infrastructure architecture and technologies such as HP Converged Systems. HP experts work with your people, processes, and IT infrastructure teams. And, they help you evolve your heterogeneous, complex IT infrastructure toward a cost‑efficient, secure, and service-oriented future, enabling hybrid delivery models such as cloud computing.
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Figure 1. The transformation journey
Converged Cloud—become Self-service a service broker applications with in a hybrid Self-service full lifecycle infrastructure environment Virtualize and management automate Standardize and consolidate Virtual system Cloud system
HP Converged Infrastructure—accelerating IT for better business
“With the help of HP, we have made a radical move and turned our IT system on its head. We didn’t want to tackle a revolutionary project in small stages.”
– Christian Scholz, Chief Information Security Officer (CISO) and IT Director, Deloitte & Touche GmbH
HP IT Infrastructure Strategy Services
Envision and plan your IT infrastructure transformation Your organization may have already started or at least planned for an IT Infrastructure project—migration, consolidation, virtualization, or converged infrastructure. The first step is to align the business with technology, and proceed with a defined objective and early strategic planning. That being said, automated tools can save you hundreds of internal meetings, long planning cycles, and costly scope creeps.
HP can help you with the visioning, planning, C-level buy-in, business case, project roadmap development, and business alignment. We offer a number of IT strategy services and a comprehensive maturity, capability model—the HP Converged Infrastructure Capability Model (HP CI-CM).
To get started, HP Transformation Experience Workshops allow C-level and key technology and business decision-makers to prepare their infrastructure for strategic business initiatives. Our approach to the workshops is based on highly visual, interactive discussions covering facilities, technology infrastructure, organization, applications, service management, and governance. For capability gap analysis, HP CI-CM uses a broad set of real-world metrics. These metrics are based on research and industry best practices around operational efficiency, quality of service, and IT agility.
HP IT Infrastructure Consolidation and Virtualization services
Prepare your IT infrastructure for the future According to analysts such as IDC, consolidation and virtualization top the CIO’s agenda for key efficiency initiatives.1 Most enterprises are moving ahead with plans to virtualize many systems in the IT infrastructure from storage and networks, to servers. But, due to changing IT asset 1 “CIO Agenda Survey,” IDC, Q4 2011.
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allocation or organizational roles, large-scale consolidation and virtualization projects can impact the overall business organization.
IT managers should build a comprehensive plan considering all variables. Topping the list are rationalization of certain workloads, consolidation and retirement of IT assets, and modernization of new consolidated environment through a new architecture and design.
A leader in delivering consulting services in this space for many years, HP offers discovery, strategy, design, and implementation services across data center infrastructures and application environments. We do this by tapping into our market-leading HP products such as HP Converged Infrastructure Systems and Solutions. And, complementing this is our own IT transformation experience together with the experience coupled with the knowledge gathered through hundreds of engagements delivered over a number of years.
HP IT Infrastructure Management and Automation
Manage your multivendor IT infrastructure holistically Emerging data center infrastructure management (DCIM) software and technologies pose a unique opportunity and some challenges to data center operators. According to Uptime Institute2, many organizations already deploy and use features and functions that could be viewed as elements of DCIM. Yet, very few organizations believe that those features or functions are integrated into any kind of system.
HP experts can help you manage your multivendor IT infrastructure holistically. Linking both facilities and IT infrastructure, we can develop an integrated approach to managing the overall data center. With efficient management software from HP and our partners, you gain easy and complete management control over your IT infrastructure. Plus, you can standardize and automate your key processes and IT infrastructure operations to prepare for private cloud deployment.
HP Data Center Protection Services
Make data center security part of your planning initiatives Far too often, security is an afterthought or excluded from overall data center planning initiatives. The result? Operational inefficiencies, compliance issues, new threats, and loss of critical data. The problems don’t end there. Big data, cloud computing, and mobility expansion all require a proactive approach to protecting information and assets. HP Data Center Protection Services address each of these problems and more by: • Improving current state IT security, and continuous operations and practices • Preparing you for future changes and requirements in data center compliance controls and governance practices • Applying the right level of logical and physical monitoring, and management of protection practices for data center, for effective operations
HP IT Infrastructure Application Enablement Services
Design, build, and migrate to efficient systems to support your business applications Organizations are using applications in more complex ways than ever. As they seek competitive advantage, they are also combining them in new ways, including cloud delivery, to push the limits of technology and consumption models. But, this requires an infrastructure that can satisfy scale, performance, and cost-efficiency needs.
HP helps you design, build, and migrate to efficient systems that act as platforms for your business applications. Specifically, our solutions provide application enablement for Microsoft and SAP business workloads. We do this through a combination of workshops, automated assessment tools, and design and migration best practices developed over years of service 2 “2012 Data Center Industry Survey,” delivery experience. For example, HP offers Microsoft SQL Server discovery, assessment, and Matt Stansberry & Julian Kudritzki, performance tuning services along with business value assessments for migration and rapid Uptime Institute, May 2012. deployment services.
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Figure 2. Designed for convergence
Open Proven experience
Servers Management
HP Converged Infrastructure
Storage Facilities
Network Security
Not piece parts Not closed Not just hardware
HP IT Migration and Upgrade Services
Transition to new operating systems with low downtime and no loss of data Many businesses launch major migration and upgrade projects for very good reasons: improved return on investment (ROI), standards-based platforms, and simplified management. They often involve multiple data sources, substantial diversity in the underlying technologies, and large data volumes. If not carefully planned, the cost of migration can significantly outweigh that of the new hardware and software, leading to missed business objectives.
HP Infrastructure Migration and Upgrade Services helps you migrate, upgrade, and replatform to new operating systems—including Microsoft Windows, Linux, UNIX, Mainframe, and Oracle Solaris platforms. The services also assist in Oracle, SQL, DB2, and MySQL database migrations from one OS to another, such as Windows, Linux, or HP-UX—all with low downtime and with no loss of data. We help you discover, assess, design, implement, and support your destination platform to get to your desired future state.
The integrated data center program
Let HP fit the pieces together for your data center transformation, which include a mix of facilities, consolidation, virtualization, automation, migration, and security type projects. Strategy Most data center technology projects fail because of poor IT/business alignment and project‑related setbacks, not because of technology. The strategy phase includes initial planning and analysis for strong business and technology alignment, governance, business‑case development, and program management. All of these are essential for a successful IT infrastructure transformation. Design A good infrastructure design requires a clear vision, as well as flexible architecture and solutions for your next-generation data center. Plus, you need to take advantage of your existing investments. We deliver all of this through the HP Converged Infrastructure vision and architecture, and flexible data center design. In addition, we enable smooth execution of all the aspects of your transformation—people, processes, IT, and facilities—through detailed deployment and transition planning.
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Figure 3. HP Technology Consulting Services
Technology initiative Infrastructure domains
Converged infrastructure Consulting
Strategy Design Storage Cloud computing
Server Virtualization Infrastructure Continual Continual improvement Network Big data
Facilities Mobility Operation Implementation Support Alignment of IT to business
HP provides lifecycle of project services for all data center domains and key initiatives
Deployment This phase includes actual deployment and implementation of data center projects, and transition to operations for hybrid delivery models, including in-house, outsourcing, and cloud computing. Our repeatable project plans, packaged, professional integration and implementation services, and intellectual property help speed up the deployments and reduce business disruption during IT infrastructure projects. Operations After your solution is deployed, you can have HP manage your data center. We can help you proactively manage complex heterogeneous data center environments with industry best practices and automation software. HP Datacenter Care offers a flexible, comprehensive, relationship-based approach to personalized support and management of heterogeneous data centers. As part of this contract, we also help you quickly evolve your data center with data center consulting service offerings. Also, we provide flexible foundation, proactive, and data center support options to enable ongoing operations. Continual improvement To stay ahead, you’ll need to look for ways to optimize your data center and prepare for changing business needs. HP can help keep your data center infrastructure up to date, proactively managing risks and change. We provide infrastructure and IT service management assessments, health checks, and periodic recommendations for future improvements. Also, HP offers change management and reskilling help for your staff through onsite, online trainings, and education consulting.
Other HP Data Center Consulting Services
HP Critical Facilities Services HP Critical Facilities Services provides an array of consulting, design assurance, and turnkey design-build services for HP data center facilities. This helps you lower capital, energy, and operating costs, and provides the agility to adapt to changing business needs over the lifetime of the data center. These services can be used to plan overall data center facility solutions, transform existing facilities, or design and build custom facilities. HP Cloud Consulting Services Today, mature organizations are moving beyond basic investigation toward cloud adoption for revenue growth and competitive advantage. HP believes organizations may need to implement a hybrid delivery strategy that can leverage cloud services as part of their IT delivery and consumption strategy. At HP, our experts help you understand all aspects of the cloud models. We analyze your current state, help you plan for the future, and help you design and build your cloud solution quickly with the pre-integrated HP CloudSystem.
6 Brochure | HP IT Infrastructure Consulting Services Success story—Deloitte & Touche GmbH
Deloitte & Touche GmbH wanted to make sure that their 17 German sites would be operational even in a disaster situation. To transform their data center, they chose HP as their strategy and implementation partner. HP provided ROI analysis, master IT planning, business recovery and continuity planning, consolidation strategy, and implementation services. The 17 decentralized data centers were centralized, consolidated, and standardized based on HP hardware and Microsoft software. And, the IT infrastructure was restructured based on the IT Infrastructure Library (ITIL) at the same time. Deloitte achieved more efficiency with standardized and planned processes. Read more here.
HP Support and Education Services
HP Datacenter Care Service HP Datacenter Care Primary Service Provider is a flexible, comprehensive, relationship-based approach to personalized support and management of heterogeneous data centers— comprising a structured framework of repeatable, tested, and globally available services. HP Datacenter Care provides you with an assigned account team that knows your business and your IT environment, and helps you select what you need from an extensive portfolio of support and consulting services—in a single contract. HP Education Services Ranked as a leader in the IDC report,3 HP Education Services offers a comprehensive curriculum of face-to-face or online training courses that can help you accelerate your technology adoption. In addition, HP Education Services can develop custom solutions to support your IT transformation by building awareness and skills to increase adoption and create a smooth transition for employees. HP Converged Infrastructure Technology A converged infrastructure requires best-in-class technologies to power, store, connect, and manage IT resources. They not only need to be designed for convergence—leveraging common modular components—they need to be easy to integrate into a shared services environment to quickly deliver IT services required by the business. The following foundational converged infrastructure technologies reflect that and industry standards, leadership, openness, and customer choice: • HP servers: HP servers leverage the same common modular architecture and components across the portfolio for faster time to deployment, reduced number of SKUs and spare parts, lower server costs, reduced number of LAN and SAN ports required, and significantly lower support and management costs. • HP Storage: HP Storage is specifically built for virtualized environments, cloud, and unstructured content. For example, the HP 3PAR utility/cloud storage system delivers multi‑tenant, secure, autonomic (automated) virtualized storage; HP StoreOnce provides one of the fastest and most efficient deduplication solutions in the industry with all HP StoreOnce systems running on industry-standard server hardware. • HP Networking: HP FlexNetwork is the only converged networking architecture that spans from the virtualized data center to the virtual workplace for cloud, multimedia, and mobile services with integrated security solutions. HP FlexFabric in the data center converges and secures the network with storage and servers to provide a single solution for physical and virtual environments—facilitating the shift to the cloud when needed. • HP Management: HP IT management tools, tightly integrated with HP products and HP Software, provide holistic service management and business performance management. All of these can help you manage and automate your infrastructure across physical and virtual assets. • HP Converged Systems: HP Converged Systems are pre-integrated, tested, supported solutions designed for cloud, virtualization, and next-generation applications. These turnkey systems can reduce months or even years of planning, procurement, and deployment processes into weeks so you can accelerate your time to application value.
3 “IDC MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis,” Cushing Anderson, IDC, February 2012.
7 Brochure | HP IT Infrastructure Consulting Services Why HP
HP has the expertise and technology leadership to help you transform your IT infrastructure—at your pace—by engineering your IT and facilities resources to work better together. This takes experience, proven technologies, and an ecosystem aligned in one direction to deliver the full vision of a converged infrastructure. Intellectual property and innovation: Only HP has the deep-rooted experience, a legacy of proven leadership in all infrastructure categories that matter, and the investment strategy to bring it forth. During delivery, HP leverages the Data Center Transformation Toolkit and innovations from HP Labs to mitigate project risk. The toolkit includes a comprehensive set of delivery artifacts and learning from our own IT Transformation. Also, HP consultants use HP Software such as HP Asset Management or HP Discovery and Dependency Mapping Tool for speedy project delivery. Expertise: To transform your infrastructure with parallel and coordinated projects, and prepare for the future with converged infrastructure, you need vision, complex project experience, and knowledge of where infrastructure and facilities technology and thinking go for portfolio of servers, storage, networking, management software, and facilities. No other company can consult, design, finance, secure, and build the fabric, including the facility specifically designed for a Converged Infrastructure. This expertise has been developed from helping thousands of global customers transform to next-generation data centers and technology infrastructures. HP has been ranked in the leaders quadrant in recent IT consolidation4 and cloud computing5 professional services analyst surveys. Portfolio: IT infrastructure consulting includes multiple, related projects that require a holistic approach across people, process, and technology. This is how the HP consulting portfolio is designed. Each service is developed with dependency and flexibility in mind, supporting you along your own transformation journey. HP experts deliver this portfolio after taking hundreds of hours of training that requires in-depth technology knowledge, strong program management skills, and best practice sharing.
Global citizenship at HP
At HP, global citizenship is our commitment to hold ourselves to high standards of integrity, contribution, and accountability in balancing our business goals with our impact on society and the planet. To learn more, visit hp.com/hpinfo/globalcitizenship/, and for information about for information about HP environmental programs, go to hp.com/environment.
Technology with a human touch
You rely on technology to run your business efficiently. To stay competitive and capitalize on new revenue opportunities, you have to learn how to access technology 4 “The Forrester Wave: IT Consolidation in new ways. Team with the HP technology consulting and support experts to help Consultancies,” James Staten, Forrester, you take full advantage of technology to drive your business. Combining technology Q4 2010. expertise with business intelligence, our service professionals help organizations 5 “Cloud Consulting, SI and Application across the globe meet their evolving needs. They can do the same for you. Connect with Development/Migration Services Study,” our service experts to explore ways to do more with your technology investments and TBR, September 2010. move your business forward. Visit hp.com/go/tsconnect/.
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Oracle is a registered trademark of Oracle and/or its affiliates. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. UNIX is a is a registered trademark of The Open Group. 4AA4-4294ENW, December 2012