Community Information: Medical and Emergency Information

Emergency Service Numbers 3 Dial 911 for emergency ambulance, fire and police services 3 Durham Regional Police Services (for Non- Emergencies) 3 Emergency Medical Service – Durham Regional Health Department 3 Poison Centre 3 Whitby Fire and Emergency Services 3 Lakeridge Health Emergency Department 3 3 Lakeridge Health Ajax and Pickering 3 Crisis Lines and Emergency Housing 3 Denise House 3 Distress Centre Durham 3 Durham Mental Health Services 4 Sexual Assault Care Centre- Lakeridge Health 4 Durham Rape Crisis Centre 4 Muslim Welfare Center 4 YMCA Y’s Wish Shelter 4 Find a Doctor 4 Health Care Connect – Ontario Ministry of Health and Long-Term Care 4 Family Doctor Search – College of Physicians and Surgeons of Ontario 5 Yellow Pages 5 Walk-in Medical Clinics 5 Contact individual clinics for hours of operation. 5 Anderson Medical Clinic 5 Family Care Medical Clinic 5 The Garden Medical Centre 5

May 2020 1 Kendalwood Clinic 5 North Whitby Medical Centre 5 Oshawa Clinic 5 Taunton Health Centre 6 Whitby Clinic Urgent Care 6 Whitby Medical Arts Urgent Care 6 Whitby Medical Walk-in Clinic 6 General Health Information 6 Ontario Health Insurance – Claims Payment Operations Centre 6 Telehealth Ontario 6 More Information 6 Contact the Whitby Public Library 6 Central Library 6 Brooklin Branch 7 Rossland Branch 7

May 2020 2 Community Information from the Whitby Public Library can help you find valuable resources and organizations in our community. This document contains contact information for many medical and emergency services in Whitby and the surrounding area. Emergency Service Numbers Dial 911 for emergency ambulance, fire and police services Durham Regional Police Services (for Non- Emergencies) • Phone: 905-579-1520 OR 1-888-579-1520 • Website: www.drps.ca Emergency Medical Service – Durham Regional Health Department • Phone: 905-665-6313 OR 1-877-999-4336 • Ambulance and paramedic services Ontario Poison Centre • Phone: 1-800-268-9017 • Website: http://www.ontariopoisoncentre.ca/ Whitby Fire and Emergency Services • Non-Emergency Phone: 905-668-3312 Emergency Department • Phone: 905-576-8711 • Address: 1 Hospital Court, Oshawa Lakeridge Health Whitby Hospital • Phone: 905-668-6831 • Address: 300 Gordon Street, Whitby Lakeridge Health Ajax and Pickering • Phone: 905-683-2320 • Address: 580 Harwood Avenue South, Ajax Crisis Lines and Emergency Housing Denise House • Website: https://thedenisehouse.com/ • Phone: 1-800-263-3725 for 24 hour Crisis Line • Email: For general information, [email protected] • Emergency shelter for abused women and their children Distress Centre Durham • Website: https://distresscentredurham.com/ • 24 Hours Crisis Phone: 1-800-452-0688 OR 905-430-2522

May 2020 3 • Helps people in distress to cope by providing emotional support, crisis/suicide management, and community education Durham Mental Health Services • Website: https://dmhs.ca/ • 24 Hour Crisis Phone: 1-800-742-1890 OR 905-666-0483 • Information Phone: 905-666-0831 • Email: [email protected] • Not-for-profit agency providing services and supports to individuals and families who are living with mental health concerns. Sexual Assault Care Centre- Lakeridge Health • Phone: 905-576-8711 extension 3286 for 24 hour phone line • Information and emotional support for anyone who has experienced sexual violence Durham Rape Crisis Centre • Website: https://drcc.ca/ • 24 Hour Crisis and Support Phone: 905-668-9200 • Administration Phone: 905-444-9672 ext. 21 • Email: [email protected] Muslim Welfare Center • Website: https://www.muslimwelfarecentre.com/ • Email: [email protected] • Phone: 1-866-666-1115 OR 905-665-0424 • Women’s shelter with kids under 13 • Emergency motel services YMCA Y’s Wish Shelter • Website: https://www.ywcadurham.org/emergencyshelter • Crisis Phone: 888-576-2997 • Administration Phone: 905-576-6743 • Help women by offering safe and secure temporary housing in a 15 bed shelter. Mothers and children of any age are welcome. Find a Doctor Health Care Connect – Ontario Ministry of Health and Long-Term Care • Phone (8:30 a.m. – 5:00 p.m.): 1-866-532-3161 • Website: www.health.gov.on.ca/en/ms/healthcareconnect/pro • A program to health Ontarians find a family health care provider in their area. Priority is given to individuals who have greater health needs.

May 2020 4 Family Doctor Search – College of Physicians and Surgeons of Ontario • Phone: 1-800-268-7096 ext. 603 • Email: [email protected] • Website: www.cpso.on.ca • Information about doctors, including family physicians and tips for finding a doctor that is accepting new patients Yellow Pages • Website: https://www.yellowpages.ca/ • Check local listings by searching Physicians or Clinics - Medical Walk-in Medical Clinics Contact individual clinics for hours of operation. Anderson Medical Clinic • Phone: 905-666-5412 • Website: http://andersonmedicalcentre.ca/ • Email: [email protected] • Address:728 Anderson Street, Whitby Family Care Medical Clinic • Phone: 905-430-5305 • Website: https://www.fcmcwhitby.com/ • Address: 3050 Garden Street, Whitby The Garden Medical Centre • Phone: 905-655-0655 • Website: https://www.thegmc.ca/ • Email: [email protected] • Address: L5 – 371 Taunton Road East, Whitby Kendalwood Clinic • Phone: 905-404-9191 • Address: 1801 Dundas Street East, Whitby North Whitby Medical Centre • Phone: 905-430-2400 • Website: http://www.northwhitbymedical.com/ • Address: 3975 Garden Street, Whitby Oshawa Clinic • Phone: 905-723-8551 • Website: http://www.oshawaclinic.com/oshawa-urgent-care • Address: 117 King Street East, Oshawa

May 2020 5 Taunton Health Centre • Phone: 905-723-8551 • Website: https://www.oshawaclinic.com/taunton-urgent-care • Address: 1290 Keith Ross Court, Oshawa Whitby Clinic Urgent Care • Phone: 905-668-3378 • Website: http://www.whitbyurgentcare.ca/ • Address: 200 Brock Street North, Whitby Whitby Medical Arts Urgent Care • Phone: 905-436-2273 • Website: http://www.whitbyurgentcare.ca/ • Address: 1615 Dundas Street East, Whitby Whitby Medical Walk-in Clinic • Phone: 905-444-9493 • Website: http://www.whitbymedical.com/ • Address: Unit 4, 3910 Brock Street North, Whitby General Health Information Ontario Health Insurance – Claims Payment Operations Centre • Phone: 1-888-376-5197 • Website: www.health.gov.on.ca • Address: Executive Tower, 4th Floor, 419 King Street West, Oshawa Telehealth Ontario • Phone: 1-866-797-0000 • TTY Phone: 1-866-797-0007 • 24 hour phone line that provides free, confidential health advice or information. Note that this phone line does not diagnose illnesses or replace the advice of your physician More Information For more information on resources and organizations in Whitby and the surrounding area, visit www.informdurham.com. Contact the Whitby Public Library Contact any branch of the Whitby Public Library for more information, or for assistance with your research questions. Central Library • Phone: 905-668-6531 extension 2020 • Email: [email protected]

May 2020 6 Brooklin Branch • Phone: 905-655-3191 • Email: [email protected] Rossland Branch • Phone: 905-668-1886 • Email: [email protected]

May 2020 7