BTCL ANNUAL REPORT 2016-17 1

Annual Report Committee Sarker Md Zabed Robbani Mir Mohammed Morshed Mamlukar Rahman

Cover Design Nizam Uddin Ahmed

Published by BTCL Head Office 37/E Eskaton Garden, Dhaka-1000 Bangladesh

Date of Publication 12 April 2018 Wednesday

Note: Only Softcopy Published

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Our Vision Our vision is to turn BTCL into a vibrant dynamic organization and lead the country's sector by establishing a sound and cost-effective telecommunication infrastructure.

Our Mission We strive to provide telecommunication services to the nation with the state-of-art telecommunication technology at an affordable cost without compromising quality. To deliver customers with enhanced values, the following steps are being implemented:

Improve quality of customer services; develop proper infrastructure;

ent.

Our objective operation, management, improvements, installations, sales and resale of both local and long distance telecommunication services. the creation and operation of other services including data network delivery and other newly invented telephone services, -national and international telecommunication network. ies as stated in the Memorandum of Association etc.

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Contents

Directors' Report 01

Top Executives 03 Management & Manpower 04 Telecommunication services provided by BTCL 04 Transmission System of BTCL in Bangladesh 06 Projects implemented by BTCL during 2016-17 Fiscal Year 07 Income Statement (for the year ended 30 June 2017) 09

Welfare activities 11

Human Resource Development 11

Auditors’ Report and Financial Statements 12

18 19 20 21 22

BTCL Connectivity Map 44

History of Telecommunication in Bangladesh 45

BTCL ANNUAL REPORT 2016-17 4

Bangladesh Company Limited (BTCL)

DIRECTORS’ REPORT 2016-2017

December 2017

BTCL ANNUAL REPORT 2016-17 1

DIRECTORS’ REPORT Under Section 184 of the Companies Act, 1994

Dear Shareholders

The Directors are pleased to welcome you to the 9th Annual General Meeting of Bangladesh Telecommunications Company Limited (BTCL) (the “Company”) and present herewith the audited Balance Sheet as on 30 June 2017 and the Income Statement along with the Cash Flow Statement for the period of 01 July 2016 to 30 June 2017 (the “Accounts”).

2. Background of the Company

The Telegraph branch under the Posts and Telegraph Department was created in 1853 in the then British India and was regulated afterward under the Telegraph Act of 1885. Pakistan Telegraph and Telephone Department was created in 1962. After the independence of the People’s Republic of Bangladesh in 1971, Bangladesh Telegraph and Telephone Department was set up under the Ministry of Posts and Telecommunications. This was converted into a corporate body named ‘Telegraph and Telephone Board’ by promulgation of Telegraph and Telephone Board Ordinance, 1975. In pursuance of Ordinance No. XII of 1979, promulgated on 24th February 1979, Telegraph and Telephone Board was converted to “Bangladesh Telegraph and Telephone Board (BTTB)” as a Government Board. In pursuance of “Bangladesh Telegraph and Telephone Board (Amendment) ordinance, 2008” dated 01 June, 2008, (Later on Bangladesh Telegraph and Telephone Board (Amendment) Act 2009) a company namely “Bangladesh Telecommunications Company Limited (BTCL)” was incorporated and registered in Bangladesh under the Companies Act, 1994 as a public limited company having its registered head office situated at 37/E, Eskaton Garden, Dhaka. The entire undertaking (As per Sec 5A of said ordinance) of the BTTB was transferred to BTCL through a Deed of Agreement between Ministry of Post Telecommunications and BTCL signed on 30 June, 2008. From 01 July 2008, BTCL started its journey.

3. Objective of forming the company i. To engage in the business of telecommunications by way of acquiring operation, management, improvements, installations, sales and re-sales of both local and long distance telecommunication services and to promote the development of telecommunications and related services in Bangladesh including the application of new technologies within the telecommunications field. ii. To undertake programs pertaining to the creation and operation of other services including data network delivery and other newly invented telephone services throughout Bangladesh while enabling commercial subscribers to resell telephone services to their customers. iii. To provide subscribers easy access to an effective intra-national and international telecommunication network and to develop network to meet the telecommunication needs of the whole nation and to improve and provide connectivity access to national and global network. iv. To carry on activities as stated in the Memorandum of Association etc.

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4. Board of Directors (up to date):

SL Name of Directors Designation Remark 1 Mr. Shyam Sunder Sikder Secretary, Post & Telecommunications Director & Division, Ministry of Post, Chairman Telecommunications and Information Technology, Bangladesh Secretariat, Dhaka. 2 Mr. Md. Azizul Islam Additional Secretary, Post & Director Telecommunications Division, Ministry of Post, Telecommunications and Information Technology, Bangladesh Secretariat, Dhaka. 3 Mr. Md. Nasir Uddin Ahmed Additional Secretary Director Ministry of Information Bangladesh Secretariat, Dhaka. 4 Mr. Md. Zahangir Alam, NDC DG, Department of Telecommunication Director (Additional Secretary) (DoT), TTC, Tejgaon, Dhaka. 5 Mr. Narayan Chandra Das Ex-Additional Secretary (Retd), Finance Director Division, Ministry of Finance, Bangladesh Secretariat, Dhaka. 6 Mr. Md. Osman Goni Talukder Joint Chief, Post &Telecommunications Director Division, Ministry of Post, Telecommunications and Information Technology, Bangladesh Secretariat, Dhaka. 7 Dr. Satya Prasad Majumder Professor, Dept. of EEE, Bangladesh Director University of Engineering & Technology (BUET), Dhaka. 8 Brig. Gen. Tamjidul Haque Director, FSIB, DGFI (Directorate General of Director Chowdhury, afwc, psc Forces Intelligence.), Dhaka Cantonment, Dhaka. 9 Mrs. Monowara Hakim Ali Former 1st Vice-President, FBCCI, 60 Director Motijheel C/A, (2nd floor), Dhaka-1000.

10 Mr. Mahmudul Hasan Khusru, FCA Council Member & Former Vice President, Director ICAB,CA Bhaban, 100 Kazi Nazrul Islam Avenue, Dhaka-1215.

11 Mr. Mahfuz Uddin Ahmad Managing Director Director Bangladesh Telecommunications Company Limited.

5. Board Meetings.

17 Board meetings were held during 2016-2017, where about 100 agenda on different issues were discussed by the Board of Directors and necessary directives were given by the Board to run the company smoothly. Also the 8th AGM of the Shareholders of the Company was held on 06 December, 2016.

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6. Management & Manpower

BTCL inherited an Organogram along with human resources from erstwhile BTTB during its begining on 01 July, 2008. Since then BTCL’s operational activities carried on according to erstwhile BTTB Organogram with BTTB employees. In the mean time, government has formed the ‘Department of Telecommunications (DOT)’ and retained all the BTTB employees to DOT. Afterwards on 25 June, 2015 government sent 6,536 employees from DOT to BTCL on deputation. At present total 4,773 employees from DOT are working on deputation at BTCL (Class I+II+III+IV : 241+ 157 + 4076 + 299). Besides this, 2776 Work Charged employees and 1585 Master Roll employees from erstwhile BTTB are also working at BTCL since beginning.

However BTCL Board of Directors has approved its Company Organogram, which is ready for implementation. Total 8703 posts are created in the approved Organogram. Transition from the erstwhile BTTB Organogram to the newly created BTCL Organogram is still waiting due to some unavoidable reasons.

BTCL has taken initiative to recruit its own employee as per its organogram. During 2015-2016 year 64 (sixty four) graduate engineers have been recruited as Assistant Manager (Technical). 07 (seven) graduate engineers and 42 (forty two) diploma engineers (as Junior Assistant Manager) were recruited on contract basis during this period. Earlier Accounts executive, Junior Assistant Manager, Junior Law Officer etc. were recruited on contract basis and they are continuing service at BTCL. The process of recruitment as per requirement will go on regularly.

7. Licenses as Operator i. PSTN license. ii. International Gateway (IGW) service operator license. iii. Interconnection Exchange (ICX) service operator license. iv. International Gateway (IIG) service operator license. v. Internet Service Provider (ISP) license. vi. ITC (International Terrestrial Cable) license vii. NTTN (National Telecommunications Transmission Network) license viii. Broadband Access license.

8. Telecommunication services provided by BTCL

8.1. Services Provided

. Landline phone services throughout the country (PSTN-Local, NWD, ISD)  Copper line based  Optical Fiber based GPON  Virtual Phone . Value added services in land phones:  Call Barring  Abbreviated Dial  Conference Call  Call Waiting  Wake Up Call  Subscriber Absence Message  Don’t Disturb Message  Call Forwarding  Hot Line . RED Telephone service . Data/Internet Services: a) ADSL (256 kbps to 1.5 Mbps)

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b) GPON (upto 10 Mbps) c) Leased Internet (64 kbps, 1 Mbps & Multiple) d) MPLS VPN and P2P & P2MP VPN e) IP Address f) DNS Parking g) Domain Registration (.bd and .বা廬লা)  Point to Point and Point to Multi-point Voice Grade local leased Line . International Private Leased Circuit (IPLC) – Voice or Data (nx64 kbps, E1, E3, STM1, STM4) . .bd Domain Name Registration (online) . Transmission leasing (E1,E3, STM1, STM4, STM-16 & STM-64) . Dark fiber leasing for Transmission and Last mile . Co-location Services (With Other Operators) . International Bi-lateral Voice Carrier . Online telephone Bill (includes ADSL/GPON) view and print (www.btcl.gov.bd). . Web based complain to call centre . Call Centre (Interactive Voice Response) at head office: 16402

8.2 BTCL at a Glance (2016-17): 1. License: PSTN/ IGW/ IIG/ ICX/ ISP/ITC/ NTTN/ BWA 2. Telecommunication Regions: Dhaka East/ Dhaka West/ Dhaka North/ Dhaka South/ Dhaka Central/ Chittagong/ Sylhet/ Rangpur/ Rajshahi/ Khulna/ Transmission/ Overseas/ Upazilla/ Palli/ Planning & Development 3. ICX: Dhaka (SBN)/ Dhaka (Mohakhali)/ Chittagong/ Sylhet/ Bogra/ Khulna 4. Satellite Earth Station: Mohakhali. Betbunia 5. Telephone Connection: 6.62 lac 6. Telephone Capacity: 14.62 lac 7. Telephone Coverage: all (64) Zilla 8. Internet (ADSL) Connection (0.25,0.5,1,1.5Mbps): 20.6 K 9. Internet (ADSL) Coverage: 64 districts 10. GPON Connection (1,2,4 Mbps): 212 11. GPON Coverage: Dhaka and Chittagong City 12. Leased Line Connection: 836+1000 Unions 13. Bandwidth used by Leased Line Subscribers 76.6 Gbps 14. MPLS VPN Connection: 75 Organizations 15. Domain (.bd) registrants: 40,220 16. Domain (.বা廬লা) 341 17. Email Address under btcl.com.bd domain 630 18. Voice Bandwidth (Submarine Cable): 16 xSTM-1 19. Voice Bandwidth (Satellite): 4x2 Mbps Duplex 20. IPLC (Submarine Cable): 8 Mbps (4xE1) 21. Internet IIG Bandwidth (Submarine Cable): 80 Gbps 22. Internet Bandwidth (International Terrestrial Cable): 10 Gbps 23. BTCL to BTCL Call: 350 Million Minutes (approx)

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24. BTCL to Other Operators Call: 1631 Million Minutes 25. Other Operators to BTCL Call: 159 Million Minutes (129 Million Calls) 26. International Incoming Call to BTCL ANS: 48 Million Minutes 27. International Outgoing Call from BTCL ANS: 8 Million Minutes (2 Million Calls) 28. International Incoming Call to BTCL IGW: 4973 Million Minutes (947 Million Calls) 29. International Outgoing Call from BTCL IGW: 28 Million Minutes (20 Million Calls) 30. Optical Fiber Network: 21,500 Km 31. Optical Fiber Coverage: 64 Zilla+424 Upazilla+1212 Uinion 32. Manpower (Deputed from DoT+Recruited+Contract job) 4957+72+92=5121 33. Manpower (Muster Roll) 1575 34. Manpower (Work Charged) 2677

8.3 Transmission System of BTCL in Bangladesh:

8.3.1 Transmission Network for Nationwide Communication. Transmission region is responsible to connect the submarine backhaul connectivity for international user, ITC connectivity, nationwide digital exchanges connectivity, internet connectivity, corporate connectivity and data nodes connectivity. BTCL has a strong nationwide transmission network upto Upazila and Union Parishad level. This Nationwide transmission network (NTTN) of BTCL is mostly composed of Optical Fiber except Bhola district.and a number of upazillas, which were connected through Radio links.Though most of the Upazilahead quarterswere connected to the respective district head quarters through radio links , but BTCL’s ongoing two projects havechanged the scenario from radio to optical one. BTCL is also providing backhaul connectivity for submarine landing station of Bangladesh at Cox’s Bazar through a high capacity of 240Gb/s which has redundant optic fiber transmission link between Dhaka (Moghbazar station of BTCL) and Cox’s Bazar. Also BTCL is providing backhaul connectivity for 2ndsubmarine landing station at Kuatata through a high capacity of 200Gb/s which has redundant optic fiber transmission link between Dhaka and Kuatata. The redundancy of the links has been provisioned through Optical Fiber of the Power Grid Company of Bangladesh. BTCL is providing backhaul connectivity of 10 Gb/s internet bandwidth for Agortola, India fromCox’sbazar to Akhaura. Recently BTCL launched ITC connectivity from Benapole to Dhaka and started with 10Gb/s internet bandwidth from Tata, India. BTCL transmission capacity increased with their existing facilities without bearing any cost. The length of the optical fiber cable in BTCL’s transmission network was around 6,000 Km in 2015. Recently BTCL has taken several projects through which all districts except Bhola have come under Optical Fiber Cable network. Almost all the Upazillas and 1212 UnionParishadare connected with optical fiber.By the end of year 2017 the total length of BTCL Optical fiber cable is around 21,500Km which will be more in the coming years.

8.3.2 IP and Data Network

BTCL has a strong IP based data network through which all the district head quarters have been brought under the IP Cloud of BTCL. Now BTCL can provide Internet bandwidth from its IP PoPs(Point of Presence) located at all the district head quarters and 290 upazila headquarters. BTCL is also providing point to point and point to multi point MPLS VPN services at all the district HQs

BTCL ANNUAL REPORT 2016-17 6 through its IP Cloud. BTCL is providing retail broadband Internet services (256 kbps to 1.5 Mbps) to its customers through its legacy copper network using ADSL technology in almost all the district head quarters. For customers using higher bandwidth (2 Mbps or more), connectivity is provided directly from the BTCL IP PoP nearest to the customer using optic fiber cable. At present BTCL is also providing Internet broadband in 1212Union Parishads at a speed of 2Mbps in each union.

9. Projects implemented by BTCL during 2016-17 Fiscal Year

9.1. Ongoing/Implemented Projects

9.1.1 BTCL Financed Projects i. The project named “Replacement of Old Digital Telephone System of Dhaka City Project: Phase II” financed by BTCL’s own fund at a cost of BDT 32.67 crore (Thirty two crore and Sixty six lakh) has been completed in April, 2017. As a result of the implementation of this project, BTCL telephone subscribers in Dhaka can now avail modern Data Service along with voice service. ii. ‘Installation of High Capacity DWDM optical Fiber Transmission Network to connect Kuakata, Benapole and Akhaura’ is a BTCL financed project to provide SEMEAWE-5 Backhaul, and Dhaka- Benapole and Dhaka-Akhaura transmission backbone. The project cost was BDT 49.9094 crore (Forty nine crore and Ninety lakh and Ninety four thousand). It will provide nationwide transmission facility for ISP operators.

9.1.2 GoB Financed Projects i. Implementation of the project “Optical Fiber Cable Network Development in 1000 Union Parishads” has been completed on 30th December 2016. The project cost was BDT 679.8791crore (Six hundred seventy nine crore and Eighty seven lakh and Ninety one thousand) financed by GOB. Under the scope of work of this project, installation of 8000 (Eight thousand) km optical fiber upto 1104 (One thousand one hundred and four) unions of 114 (one hundred fourteen) upazilas from 64 (Sixty four) Districts has been completed. The marginalized community along with Government offices, educational institutes and the Union Tottho Sheba Kendro will be able to connect to the global network through high speed internet. ii. Implementation of the project ‘Optical Fiber cable network development at upazilla level’ started in July, 2013 and estimated project cost is BDT 624.8938 crore (Six hundred twenty four crore and Eighty nine lakh and Thirty eight thousand). Project completion time has been extended upto June 2018. Through this project, installation of 8900 (Eight thousand nine hundred) km optical fiber upto 339 (Three hundred Thirty nine) upazilas from 64 (Sixty four) Districts will be completed to provide BroadBand Internet service along with voice service for people at upazila level.

9.1.3 Foreign Aided Projects i. Implementation of the project named ‘Telecommunication Network Development Project’ at the cost of TK 533.0692 crore (including Japan Government aid of TK 409.49 crore) has been completed on 30th June 2016. IMS (IP Multimedia Subsystem) based telecommunication system has been established under this project. High capacity GPON (Gigabyte-capable Passive Optical Network) system with ‘Triple Play Service’ has been introduced through the implementation

BTCL ANNUAL REPORT 2016-17 7 of this project. ii. ‘Wireless Broadband project for digital Bangladesh (4G, LTE)’ project is under implementation process with estimated cost BDT 956.8424 crore (Nine hundred fifty six crore and Eighty four lakh and Twenty four thousand) including project aid of BDT 612.15 crore (Six hundred twelve crore and Fifteen lakh) from Korean Government. It will introduce 4G LTE technology for high speed wireless broadband accross the country in all disctricts including divisional headquarters and upazillas.

9.2. Future Work plan of BTCL 9.2.1 DPP of a new project named ‘Modernization of Telecommunication Network for Digital Connectivity’ with estimated cost BDT 2573.3956 crore (Two thousand five hundred seventy three crore Thirty nine lakh and Fifty six thousand) [Project Aid BDT 1817.2794 crore + GoB BDT 756.1161 crore] has been approved by ECNEC meeting held on 17th October 2017. Issuance of GO is pending till now. Under this project, BTCL IP network along with IMS (IP Multimedia Subsystem) platform in three places will be installed. A Commercial Contract for this project has been signed between BTCL and Consortium of M/s ZTE Holding Co. ltd and M/s ZTE Corporation on 27th September 2016. Framework Agreement of the project has been signed on 10th September 2017. As per the decision taken in ECNEC meeting, recast DPP for the project has been sent to Ministry of Posts, Telecommunications and Information Technology for necessary action.

9.2.2 DPP of a new project named ‘Installation of Telecommunications Network at Mirsharai Economic zone in Chittagong’ has been sent to Ministry of Posts, Telecommunications and Information Technology for necessary action. Project implementation period is January 2018 to December 2019. 9.2.3 To provide high speed broadband connectivity in Chitmahals (enclaves), a proposal of work to connect three Chitmahals (Garati, Shalbari and Dahola Khagrabari) of Panchagar zila with BTCL OFC network has been sent to Ministry of Posts, Telecommunications and Information Technology for necessary action. Total estimated cost of the proposed work is BDT 1.3696 crore (One crore Thirty six lakh and Ninety six thousand).

9.2.4 A PDPP (Preliminary DPP) of a future project named ‘‘Construction of Multistoried Commercial Buildings at zila/upazila level’’ has been sent to Ministry of Posts, Telecommunications and Information Technology for necessary action. Under the scope of work of the project, one multistoried (at least four-storied) commercial building with 10000(Ten thousand) sft/floor will be constructed in BTCL’s own available land at each zila/upazila level in selected sites. For implementation purspose of this project, 7 (Seven) consultant firms have been short-listed with the approval of MD, BTCL. Also, BTCL has requested BRTC, BUET to prepare a RFP (Request for Proposal) document as per the guidline of PPR2008 for selecting a consultant firm from the short- list.

9.2.5 DPP of a future project named ‘‘Construction of Multistoried Residential Buildings at Karail, Banani, Dhaka’’ has been sent to Ministry of Posts, Telecommunications and Information Technology for necessary action. Under the scope of work of the project, multistoried residential buildings will be constructed in BTCL’s own available land at Karail, Banani, Dhaka. Estimated cost of the project is BDT 965.2498 crore (Nine hundred sixty five crore Twenty four lakh and Ninety eight thousand).

9.2.6 DPP of a future project named ‘‘Construction of Multistoried Residential Buildings at Mohakhali, Dhaka’’ has been sent to Ministry of Posts, Telecommunications and Information Technology for necessary action. Under the scope of work of the project, multistoried residential buildings will be

BTCL ANNUAL REPORT 2016-17 8 constructed in BTCL’s own available land at Mohakhali, Dhaka. Estimated cost of the project is BDT 427.7165 crore (Four hundred twenty seven crore Seventy one lakh and Sixty five thousand).

9.2.7 To strengthen the country’s digital connectivity necessary in achieving government’s VISION 2021 and Digital Bangladesh goals, preparation of DPP of the following three future projects are under process- i. “Central Data and Transmission Network Management System Development for Strengthening Digital Connectivity” project. ii. “Development of Ring-type optical fiber cable network for uninterrupted services” project. iii. “Upgradation and Capacity Enhancement of IP Network to Increase Broadband Internet Penetration up to Rural Areas” project. 11. Income Statement (for the year ended 30 June 2017)

Particulars 2015-2016 (Taka) 2016-2017 (Taka) Revenue 11,405,246,472 11,363,018,930 Less: Cost of services 4,637,691,961 4,807,424,648 Administrative expenses 4,149,078,234 4,326,542,711 Repairs and Maintenance 594,680,813 333,299,555 Depreciation 5,145,066,286 4,858,328,623 14,526,517,294 14,325,595,537 Operating Profit/(Loss) (3,121,270,821) (2,962,576,607) Add: Non-operating income 997,008,456 855,430,901 (2,106,409,304) (2,107,145,706) Less: Bank Charges (8,402,063) (8,925,919) Foreign Exchange (1,168,615,382) 364,624,651 Gain/(Loss) Net Loss Before Tax (3,301,279,809) (1,751,446,975) Less: Income tax expense (81,000,000) (75,000,000) Net Loss After Tax (3,382,279,809) (1,826,446,975) Other comprehensive income/(loss) Unrealized gain from 17,853,061 (5,870,383) investment in share Total other comprehensive 17,853,061 (5,870,383) income Total comprehensive (3,364,426,748) (1,832,317,357) income/(loss)

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12. Directors

Pursuant to the provision of Article 121 of the Articles of Association of the Company read in conjunction with those of the Company Act, 1994, 03 (three) Directors shall retire from office in the Annual General Meeting. Being eligible, the retiring Directors may offer themselves for re- election.

13. Auditors

Pursuant to Section 210 of the Companies Act, 1994, the existing Auditors of the Company M/s. Ahmed Zaker & Co., Chartered Accountants, will retire at the 9th Annual General Meeting. Being eligible, the same Auditors M/s. Ahmed Zaker & Co., Chartered Accountants, expressed their willingness to be re-appointed.

14. Conclusion

The Company realizes its potential to progress and create values for the stakeholders and subscribers by steadily pursuing a coherent strategy. There is clearly further potential for enhanced value creation at our operations and in growth of investment opportunities. We have a strong technical human resource team with dedicated and hard working people looking for new service opportunities and putting them in action.

The Company also acknowledges its responsibilities towards the stakeholders and subscribers by providing quality services thereby adopting the norms of transparent corporate governance.

The Board of Directors of the Company would like to put on record the appreciation of the cooperation and support that were received from the Ministry of Post & Telecommunications, Bangladesh Telecommunications Regulatory Commission (BTRC), Department of Telecommunications (DOT), Teletalk Bangladesh Ltd, Bangladesh Submarine Cable Co. Ltd (BSCCL), Telephone Shilpa Shangstha Ltd. (TSS), Bangladesh Cable Shilpa Ltd. (BCS), other government organizations and private telecom operators & entities. The Directors also express gratitude to its management and employees of all levels whose dedication and hard work made it possible to elevate the Company to the stage at which it has put its standing today.

For and on behalf of the Board of Directors:

Mahfuz Uddin Ahmad Md. Azizul Islam Managing Director, BTCL Director, BoD, BTCL

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Welfare

BTCL provides welfare fund to officers and staffs for various welfare and education purposes. The fund distributed during fiscal year 2016-2017 is shown below.

Sl No. Beneficiary Amount/ Taka

1. 10 School, 2 Colleges, 2Madrasas, 01 Maqtabs, 36 5,56,000.00 Mosques and 11 prayer Rooms, 01 Mandir, 01 Graveyard run by BTCL. Total Amount 5,56,000.00

Human Resource Development

As the basic operator for telephony, overseas carrier and transmission network, BTCL has enormous responsibility to keep pace with the tremendous development and globalization of telecommunication and information technology. Human Resource Development (HRD) is very essential for this purpose. To enhance the efficiency and quality of services of BTCL to update the technical knowledge and skill of personnel and to install new technology in the telecom sector special emphasis is given to the in-service training activities. In-service and refresher training are carried out in Telecom Staff College (TSC), Gazipur and that of the employees are usually carried out in Telecom Training Centre (‘ITC’s) located at Dhaka, Bogra and Khulna and in other Sub- centers.

Telecom Staff College (TSC) at Gazipur was established in 1987 with the assistance of ITU & UNDP, TSC has already put its marks as one of the leading institutes for telecom training in this region. It has all the infrastructure facilities and equipment including resource personnel to establish itself as a regional training center. The HRD activities of BTCL are mentioned in brief in the following table:

Sl No. HRD activities Frequency in 2016-2017 Participants

1. Foreign Training 06 14 2. Local Training 32 774 3. Seminar/Workshop (Foreign) 10 15 4. Seminar/ Workshop (Local) 02 06 5. Presentation at BTCL H/Q 07 334 6. Foundation Training 03 249 Total 60 1392

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BTCL Optical fiber Connectivity Map

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Battajo re Panchbibi Nakai Bah ad ura ba d Gaza ria Sad hu P ara Bakshiganj Kam dia Rani S himu l Kata bar i Darb astaTa luk Ka nu pur Chikaj ani Kakil akur a Jhenaigati Harir amp ur Baksh iga nj Agr a Digu n Uttar B ad al Sribardi Dakshin B ad al Oma r Gabindaganj Chuka iba ri Ta ntiha ti Uttar B an gshiku nd a Sha kha har Fu lchh ari Meru r Char Dhamo irh at Sap mar a Rakha l B ur uz Dakshin Ma ij Pa ra Uttar B ad agh at Gob ind ag an j Len gu ra Ala mpur Kul lag ora Durg apu r Uttar S ree pu r Dhamoirhat Nilakshm ia Gosa ipu r Khe lna Gum ani gan j Dewan ga nj Sre eba rd i Rang chha ti Tahirpur Pal ash Shapahar Shaghata Nalitabari Gho shg aon Kha rna i Joypurhat Raja har Shi bpu r Dakshin B on gshi ku n Gam arita la Dakshin B ad agh at Bishambarpur Ja ha npu r Mahi mag anj Kur ikaha nia Dakshin B ad al Haluaghat Bal ijur i Gar jar ipa Dhobaura Chan dig arh Jaintapur Kalai Kam ard aha Koch asah ar Biri si ri Dakshin S ree pu r Dwarabazar Patnitala Ara nag ar Bhe lua Kha ria K azir Ch ar Doba ura Kalmakanda Gowainghat Islampur Bag hb er Nazirp ur Ta hir pur Gao kan dia Kal makan da Sha lmar a Pasch im Lakshm ip R Isab pu r Por a Ka ndu lia Madh yan aga r Fa tehp ur Baka ljor a

Khetlal Gua tala Chama rd ani N Son atala Kaka irga ra Bar a Cha tu l N

Bal ua Madh up ur Kai lati Bar a Kh arp an Pur ba L akshmi P ras "

Te kani Ch ukai nag ar Dharmapasha "

0

0 ' Sonatala '

Porsha Pog la KanaighatPasch im Digh irpa r 0

Kan aig ha t 0 ° Pur ba Dig hir par °

Pai ku rati 5

Digd air Roypu r Jo ysree Sunamganj 5 2 Badalgachhi Nakla 2 Jo rga chh a Melandaha Jamalganj Dakshin B an igra m Uttar S ukha ir Raj a Jh ing rab ari Akkelpur Purbadhala Chhi ram Bau si Asma Chhatak Zakiganj Bho lah at Mohadebpur Barhatta Sel bor ash Dhar map asha Phulpur Raja gan j Goh alb ar iBholahat Gabtali Lama Kazi Sylhet Dhubchachia Shariakandi Netrakona Sin gdh a Dald ali Madarganj Sah ata Dakshin S ukha irra Bar hatta Kha zan ch iga on Gomastapur Jamalpur Sid hla Ala nkari Beani Bazar Durgapur Ja mba ria Niamatpur Kahalu Sherpur Rampa shaBishwanath Shibganj Bogra Mohanganj Daul atpur Golapganj Naogaon Adamdighi Bishwa na th Maila kand a Atpara Dirai Mymensingh Dasgh ar Gau rip ur Achin tapu r Maoh a Deoka las Gouripur Atga on Jagannathpur Manda Char G irish Char G irish Muktagachha Kha s Ra jba ri Nachol Boka ina gar Sarishabari Sah an ati Dhaka kh ala Fe nch uga nj Raninagar Ramgo pa lpu r Kai ta ilJa ha ngi rpu r Mada n Habi bpu r Char G irish Khaliajuri Balaganj Fenchuganj Barlekha Char G irish Gob ind asre e Nandigram Dhunot Maijb ari Sulla Kazipur Bha ng nam ari Kendua Ta limp ur Char G irish Madan Maijg ao n Gila chha ra Hatkalu P ara Son amu khi Natuar P ar a Magh an Bah ara Sah ag ola Madhupur Tia sree Kazip ur Daul atpur Suj ana ga r Kal ikapu r Nishchin tapu r Ishwarganj Nayekpu r Gob ind a Pa ra Nard as Bho pa ra Chal ita da nga Uttar Da ksh inb ha g Dwipp ur Bar a Bih an ali Atrai Te kani Nishchin tapu r Tanor Mani ari Pasch im Ju riDakshin Da kshin bha Jh ikra Gan da il Fa tehp ur Bha ba nig anj Ahsa ng anj Sul la Auch P ar a Sub ha dan ga Bagmara Dhan pu r Bad alp ur Nawabganj Phulbaria Ja ifarn ag ar Maria Pan chu pur Sub ha gach ha Raituti Kag ap asha Basu P ar a Gopalpur Nabiganj Jo gi P ara Trisal Rajnagar Pur ba Jur i Mohanpur Bisha Ajmiriganj Hamir K utsha Bad la Mriga Sag arn al Gan ipu r Nandail Tarail Itna Ja lsuka Ajmir iga nj Uttar P urb a Ba nia c Goa lkan di Goa lba ri Sre epu r Shingra Itna Sirajganj Uttar P aschim B an i Bar aiu ri Kulaura Elo ngj uri Jo y S idd hi Shi bpa sha Raiganj Bar iba ri Baniyachang Moulvi Bazar Godagari Kaka ilseo Dakshin P aschi m B a Kha ga ura Bhuapur Ghatail Dakshin P urb a B ani Mura dpu r Sag arn al Taras Karimganj Dhaki Kha tkh al Umedn ag ar Nator Hossainpur Pukh ra Kar mad ha Paba Gop ed igh i Mithamoin Mand ari Fu ltala Kishoreganj Pai larka ndi Puthia Keo rjo ri Pata nush ar Makra mpur Rahi mpur Bia gha t Bha dra gh at Jh awa il Gafargaon Mith ama in Munsh i Baza r Gur ud aspu r Kamarkhanda Nara ndi a Sin gpu r Gha gr a Nazirp ur Bir B asun da Bhaluka Suj atpur Sha mshe rna gar Gurudashpur Kal iha ti Kha yerp ur Abd ull ah Durg apu r Ban gra Kar pash a Sal la Bahubal Gur ud aspu r Ja mtail Kalihati Boalia Chap ila Moshin da Dampa ra Kam alga nj Ullapara Kok Dah ara Nagb ari Habiganj Alin ag ar Dhar aba rish a Ele nga Nikli Roy Daul atpur Kastai l Sah ad ebp ur Pakundia Ashtagram Ada mpu r Kamalganj Bagatipara Bar aig ram Hand ial Jo ari Bal la Shakhipur Nikli Charghat Belkuchi Pai ka ra Lakhai Srimangal Chha ikho la Deog ha r Kal ma Majg aon Katiadi Madh ab pur Jo na il Nimaich ara Ja rai ta la Gur ai Baraigram Austag ram Tangail Sha tiaju ri Naga r Bhangura Harip ur Ubah ata Sad ia Ch and pu r Ban ga l P ar a Dhar Ma nd al Chatmohar Madh ab pur Ada mpu r Basail Goa lna ga r Chun aru gh at Isla mpu r Chatmo har Bajitpur Chan di Gun aig ach ha Rani gao n Bagha Bur ishwa r Fa nd au k Lalpur Bol akot Danthi a Ba man gra m Chatal par San kho la Gop alp ur Stha l Nasirn aga rNasirnagar Chap arta la Chunarughat Shahzadpur Pai k P ara Par shad an ga Mirah i Mulg ram Manohardi Gun iak Deor gach h Kapasia Kuliarchar Kun da Chauhali Gha rja n Delduar Fa ilja na Pur bab ag h Goka rna Madhabpur Atgharia Mirzapur Kaliakoir Harip ur Ahm ada ba d Gazi pur Belabo Bhairab Sarail Pai k P ara Mirkutia Ishwardi

Bheramara Santhia Oma rpu r Nagarpur Sripur

Haturia Nakali a Gazipur Sibpur

N

N "

Daulatpur Pabna "

0

0 '

Nutan B har en ga Char K atar i '

0

0 °

Brahmanbaria °

4

4 2 Bach ama ra Palas 2 Bera Ji ya np ur Kal ia Saturia Chak Mirp ur Dhamrai Jo tsa khni Dhamsa r Pur an B har en ga Bag hu tia Kha lsi Savar Mirpur Sujanagar Rupp ur Ghior Narsingdi Kumarkhali Gangni Masun dia Nabinagar

Sam aspu r Sibalay Manikganj Rupganj Akhaura Kushtia Dhal ar Cha r Khoksha Singair Dhaka Metro Ja nip ur Banchharampur Kho ksa Pangsha Faridpur Bal la Gal a Araihazar Kasba Goalanda Chal a Meherpur Alamdanga Gop ina thpu r Bal ara Kan cha npu r Harirampur Ramkrish nap ur Rajbari Boyr a Haru ka nd i Companiganj Keraniganj Madh ab pur Lesra ga nj Dhul su nra Sonargaon Muradnagar Suta lari Homna Sailkupa Kaliganj Baliakandi Chan dla Azimn aga r Chan da npu r Brahmanpara Harinakundu Bandar Raipur Sid lai Narayanganj Radh an aga r Sha shid al Bra hma n Pa ra Damurhuda Serajdikhan Bar akan da Dula lpur Chuadanga Char Bhadrasan Dohar Gob ind ap ur Debiduar Sah eb aba d Mala par a Madhukhali Srinagar Gozaria Daudkandi Burichang Jhenaidah Sadarpur Munshiganj Tongibari Lohajang

Jibannagar Kotchandpur Magura Char Ja naj at Chandina Nagarkanda Ban da rkho la Kan thalb ar i Comilla Saj ek Pur ba Na odo ba Bab uch har a Boalmari Matba rer Ch ar Mohammadpur Naod ob a Pal er Cha r Bhanga San nya si r Ch ar Matlab Kutu bpu r Log an g Sibchar Janjira Kun de r Char Pan ch Cha r Bar a Kri shna ga r Dighinala Baghaichhari Datta P ar a Kad irp ur Chen gi Diti ya kha nda Bar akan di Barura Salikha Shi b Cha r Maheshpur Sen er Ch ar Za nji ra Bila spur Naria Siru ail Umedp ur Muln a Pan chh ari Bayr atala Bha dra san Bar a Go pa lpu r Nilakh i Jo ynag ar Ta ind an g Digh inal a Ban shkan diBha nd arika nd i Alfadanga Mahe shp ur Hajiganj Panchhari Chaugachha Muksudpur Bagherpara Bhedarganj Chandpur Latib an Saj ail Palong Chauddagram Tub alch ha ri Ban ga lta li Par ulia Laksham Boa lkha li Kab akh ali Mamu dpu r Parshuram Kash ian i Rajoir Madaripur Shahrasti Lohagara Kasiani Jessore Ratail Ora kand i Rajp at Bar ana la Marish ya Hatiara Rupa kari Narail Fu kura Faridganj Beth uri Pui su r Sin ga Damudya Nangalkot Meru ng Bag ha i C hha ri Kachua Gum ti Gazi pur Khagrachhari Uttar Alg i Durg ap u Nijamka ndi Ramganj Goshairhat Ked arm ara Bel ch ha ri Sar boa tali Chan char i Maul i Kalkini Nilkama l Haimchar Jhikorgachha Dakshin Alg i Durg a Chhagalnaiya Matiranga Bab ra Ha ch la Kha sial Chatkhil Ada rak Chh ar a Sarsa Pur ulia Gopalganj Sal amab ad Kha nja pu r Matira nga Jo ynag ar Char B ha irab i

Kalia Haim Cha r N

Abhoynagar Bata mara Safip ur N "

Manirampur Per uli Kotalipara Rajih er Bar th i Harin athp ur " 0

Bau isen a Kaya ng gha t 0 ' Sal amab ad Bar a Hari na '

Mayan imukh 0 Gul shakh ali 0

Kal aba ria Pah ard an ga Senbag Feni Gui mara Mizoram °

Ben da Baka l Maschh ari ° 3

Gaurnadi Char K ale khan Begumganj Mohalchhari Langadu 3 2 Agailjhara Daganbhuiya 2 Chan dshi India Nalchi ra Nazirp ur Gach hu a Mema nia Hizla Muba chh ari Phultala Gai la Muladi Ramga rh Ramgarh Bag dh a Hizla Ga ura bd i Mahi lara Bag ha chatar Gua ba ria Hapch har i Ratnap ur Terakhada Sar ikal Laksmipur Path achh ara Kesh ab pur Pan jia Mula di Tungipara Bata jore Bar a Jalia Trim ohi ni Aga rpu r Sufa lakati Dighalia And ha r Man ik Kalaroa Mollahat Dhul kh ola San du kch ha ri Maha lchh ari Lan ga du Majid pu r Keshabpur Sab ekh yo ng Bha san ya Ad am Gob ind ap ur Mang alko t Ujirpur Lata Batn atali Bhu sha n Chha ra Gau rig ho na Char E kkaria Sonagazi Nani archa r Barkal Kazir Ch ar Manikchhari Ked arp ur Ulan ia Sag ard ar i Bid ya na nda kati Bisar kand i Dulyatal i Nannerchar Sai dkati Khulna Metro Babuganj Bid ya na nda pu r Mehendiganj Mani kch ha ri Rupsha Malikh aliPur ba De ulb arid ob r Dari Cha r Kh aju ria Mirsharai BanariparaChakh ar Dehe rga ti Mehe nd iga njChan dp ur Udaykati Rahma tpur Bha san Ch ar Laksmichhari Bur igh at Chitalmari Ilu ha r Bai sa ri Pa ra Bar kal Sal ia Ba kpur Chan dp asha Dumuria Sha nkh arika ti Nazirpur Lakshm ichha ri Aib a Chh ara Ban ari P ara Matibh an ga Bal dia Sutia kati Madh ab P ash a Fatikchhari Fakirhat Dirgh a Nesara ba d (S waru pk Ja ng alia Ghi la Chh ari Tala Soh ag dal Atgh ar Ku ria na Ewazb alia Satkhira Nazirp ur Shu blo ng Batiaghata Sarupkati Char G op alp ur Noakh ali Mada np ur Bar machh ar i Daih ari Sar eng kati Noakhali Sekh matia Ja lab ari Barisal Alima ba d Bhola RamgatiChar B ed ama Bagerhat Sre era mkati Kap ilmu ni Jhalakati Gua re kh a Medu a Ban jug i Chh ara Harid ha li Sam uda yka ti Nathul lab ad Char Ale xan dar Char Alg i Fa tik Ch ha ri Rangamati Maga r Char Ja bba r Char Ju bille Gha gr a Dumdu mya Amra jur i Char Ama nu llah Betbunia Juraichhari Lata Dapd ap ia Sayn a Rag hun athp ur Char Ama dd i Ju rai Ch ha ri Char P ata Daulatkhan Char Ra miz Urircha r Daria l Kul la Raru li Gad aip ur Delu ti Chal na Kawkhali Nalchiti Bha ba nip ur Hudr akha li Kul ka ti Char B ata Debhata Kawkh ali Sid dha kati Char adi Char K ha lifa Durg apu r Paikgachha Rampal Ban ag ram Suktag arh Kal ampa ti Chira P ar a Pa rsatu Hajip ur Dirgh ap ar Kusa ng hal Uttar Jo yn ag ar Char Ab dul lah Char Cle rk Nacha n Moh al Dudh al Durg a Pa sh a Bar a Kh eri San toshp ur Bud hh ata Satu ria Te lig ati Hogl a Pa sh a Pirojpur Mathb ari Sai dpu r Sitakunda Tild an ga Sub idp ur Gar uri a Ama null ah Maid ang Sob hn ali Sho lad an a Baj ua Ramcha nd rap ur Rajapur Molla ha t Bakerganj Laskar Dacop e Shi alkati Rang asre e Fa rid pur Gach hu a Kaptai Asasuni Raja pur Dhul ia Char G azi Kath gha r Kam arkho la Daib agn yaha ti Sha nka rpa sh a Bar a Man ika Bata joraKal apa nia Rauzan India Bar ada l Chan dkha li Rana pa sh a Kab ai Bur irda ng a Pan cha ka ran Bau ria Hathazari Chan dra gh ona Nalta Kal askati Betb unia Par erh at Bhi ta bar ia Bar uia Kan ga ra Chh ari Kai lasga nj Sun iltala Putikh ali Chin gra kh ali Gal ua Kal isuri Gan ga pu r Assasun i Lau du bi Paksh ia Harisp ur Hara mia Niama ti Bha r Pa sha Kesh ab pur Kutb a Izzatpu r Ta ral i Champ ap hu l Gar uikh ali Bah arb un ia Morelganj Kan chi Pa ra Hassan Na gar Bha ra S imla Nudmu lla Pad ri Sh ibp ur Ang ari a Rangunia Ama di Suta rkhal i Mith akh ali Bal aib uni a Pattashi Bha nd aria Nalu a Chan dn and i Rahma tpur Sandwip Kap tai Kha jra Adr abu nia Sur jyama ni Burhanuddin Chitmar am Gau rip ur Musap ur Chan dp i Bar aikha li Sach ra Ta bg i Dakshin S ree pu r Ji udh ara Hogl abu nia Bhandaria Bib ichin i Kan akd ia Tajumuddin Harn i Magd ha ra Bel ai Chh ari Dhao a Leb ukha li Azimp ur Kush lia Madh ab khal i Sau lja lia Pan ga shia Mada np ura Bauphal Maitbh an ga Sre eul a Bag ali Morre lga nj Deul a Rajasthali Mathu reshp ur Anu lia Mahe shwa ripu r Sun da rba n Kathalia Mura dia Nazirp ur Neama sti Bishn up ur Chen chri Ra mpu r Chitmar am Bal i P ar a Ikri Kach ia Sar ikait Chila Beta gi Raikha li Mauta la Nishan ba ria Bag a Sukh Ch ar Dhal bar ia Bau ph al Krish nan ag ar Amra ga ch hia Nalchi ra Boalkhali Te likha li Kan thali a Dacope Khu oli a Mirzag an j Ghi la Chh ari Ratanp ur Pra ta p Nag ar Maha raj pur Daspa ra Mirukh ali Amu a Bhu rul ia Hosna bad Patuakhali Kal aiya Bad arp ur Kal ma Kakr a Chha ri( B.Hal Kash imar i Patkel gha ta Ada ba ria Noama la Gai nda Mokami a Mirzaganj Dhan saga r Betagi Chittagong Metro Belaichhari Ratanp ur Tush khal i Dhan isafa Deul i S ub idkh ali Kal aiya Char Ishwa r Koyr a Kho ntaka ta Char B hu ta Char K ing Shya mna gar Atulia Manp ura Pad ma P ukur Lalm oha nLalmohan Patia Nurn aga r Daud khal i Bur a Mazu mdar Dhal i G au rna ga r Fa ra zg an j Bar a Mach hua Buka bu nia Bam na Ishw arip ur Uttar B ed ka shi Royen da Mathb aria Kar abu nia Hatiya Nowa P atan g Mathbaria Baku lba ria Neama sti Bur i Goa lin i Bamna Betmo re Raj par a Dashmina Ramga nj Kai kh ali Tikika ta Pasch im Char Ume d Ta mar udd in Ramna Kazir aba d Majid ba ri Lor d Hard inj e Hajirh at Ramja n Nag ar Gab ur a Dakshin khal i Sar isham uri Alikh ong Amra ga ch hia Amkho la Munsh iga nj Dakshin B ed kashi Chikni ka nd i Chandanais Gul ishakh ali Daua ta la Aslam pur Rowangchhari Gul isakha li Osman ga nj Monpura Bur ir Cha r Anwara Atha rag ashia Kuku a Nilkama l Hajirh at Son ad ia Bandarban Sap leza Dakua Amin aba d Raih anp ur Ji nna gh ar Nura bad Rowan gchh ar i Gol khali Nura bad Nachn a Pa ra Kakch ira Chowr a Ratand i Ta ltali Char Ma dra s Saku chia Koyra Borguna Nura bad Ja ha jmar a Mongla Kan thalta li Satkania Sarankhola Gal achip a Char Fasson Ta rach ha Pai ndu Patharghata Hald ia Arp ang ash ia Amtali Pan pa tty Char Ma nika Hazari gan j Amtali Char Du an ti Kal megh a Galachipa Char K almi Shyamnagar Pan cha K ora lia Dhan khal i Char K aja l Banskhali Ruma

Ruma N

Lohagora N " Kar aib aria "

Path arg hata Chaka maiya Chal ita bu nia

0

0 '

Chho ta Bai sdia '

0

0 ° Tia khal i °

Remakr i P ra nsa

2

2 2 Gha lan gya 2 Lalu a Chho ta Bai sdia Nilga nj Kalapara Rang ab ali Rang ab ali Bar a Ba isdia Sar ai Bar aba gi Mith ag an j Rang ab ali Uttar Dh uru ng Azizna ga r Bal i P ar a

Kha pra bh an ga Kutubdia Dakshin Dh uru ng Lemsikh ali Gaj alia

Dhul asar Bar a Ba isdia Kai ya rbi l Lama Lata Ch apl i Bar a Ba isdia Th an chi Bar agh op Rang ab ali Chakaria Lama

Ali A kba r Deil Ruma

Tin du Matarb ari Thanchi

Kal arma rchh ara Fa syakha li Dhal gha ta Moheshkhali Remakr i Alika dam

Alikadam Hoan ak Safla pur Bai sh ari

Chokh yo ng

Cox's Bazar Bar a Mah eskha li

Gor akgh ata Naikhongchhari Dochh ari Bay of Bengal Gor akgh ata Ramu

Naikho ng ch ha ri

Gha nd un g

Ukhia

W hykon g Myanmar

Teknaf N

Bah arch ha ra Nhilla N

"

"

0

0

'

'

0

0

°

°

1

1

2 2

Te knaf

Sab ran g

St.Ma rtin Dwip

Scale

0 10 20 40 60 80 Kilometers

R.F. 1 : 420000 88°0'0"E 89°0'0"E 90°0'0"E 91°0'0"E 92°0'0"E 93°0'0"E

BTCL ANNUAL REPORT 2016-17 44

History of Telecommunications in Bangladesh

to public in India. - Srilanka Telegraph cable laid.

erged in India

Posts and Telecommunications

license for telecom and wireless services,

elecom Authority got license to operate exchanges in 200 upazilla.

Telecom Policy.

Commission (BTRC).

nched

100% shares owned by Government and with 9 directors, headed by secretary of Ministry of Post and Telecommunications.

BTCL ANNUAL REPORT 2016-17 45

www.btcl.com.bd

BTCL ANNUAL REPORT 2016-17 46