E-Learning Guide 1 Table of Contents

Table of Contents

Introduction

Learning outcomes

1 Background

2 Identity

3 USP’s

4 Exterior

5 Interior Comfort

6 Flexibility

7 Storage options

8 Engine, Mechanical & 4x4

9 Safety & Utility

2 Introduction Introduction

Catch me if you can

Welcome to the e-learning product manual of the JIMNY.

Our flexible e-learning study courses have been designed to give you the convenience of studying online, from the comfort of your office or own home and at a time that suits you.

You do not have a time limit per page and can also page backwards or forward through the manual.

This training module has been designed to assist the Sales Executive to gather product knowledge and key selling features of the Jimny and to effectively communicate these to the potential customer during the sales process.

The concept is to provide easily digestible and concise information regarding the product features, advantages and benefits and to set out this information in a manner that will give the Sales Executive the ‘language’ to transfer their knowledge and can be used as a supporting tool during the product evaluation with the customer. 3 Learning Outcomes Introduction

In this session we will go through the specific product detail pertaining to the Jimny. Key information regarding the exterior, interior, mechanicals, , suspension, , comfort and convenience, safety and infotainment will be shared.

After this session you will be able to:

. Know how to qualify a customer . Know all the features of the Jimny . Explain their advantages (functions) . Explain how they work . Explain their benefits to customers . Understand the 6 point walk around process . Fluently demonstrate features to customers using this process . Know the specifications of competitor vehicles

4 Background Background

With a corporate history spanning over 85 years Suzuki Motor Corporation has achieved international success by maintaining a continuous policy of designing and producing value-packed, quality products to innovatively meet everyday customer needs.

During the last 40 years, design and technological expertise has produced a range of unique and ground breaking 4x4 vehicles that emphasizes this spirit and achieved an enviable reputation and respect throughout the world

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The first Suzuki 4x4 was also the first 8 mass-production 4x4 in Japan's domestic mini-car category.

With development starting in 1968, the first Suzuki 4x4 lightweight vehicle became available in 1970 and was marketed with only three seats.

The first LJ was powered by a new but equally small twin cylinder air-cooled two-stroke turning out 19kW from its 360cc LJ stood for “Light ”

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The LJ10 achieved success in the 4 domestic market but Suzuki knew that other countries, without Japan's mini-car category, would need a bigger engine.

The LJ50 was exported to where it had a 550cc three-cylinder, water-cooled two-stroke unit that gave better power.

Hard and soft-top versions were available in Australia, where the LJ50 soon gained a reputation as a fun go anywhere vehicle.

7 JIMNY Evolution Evolution JIMNY 1 Positioning 9 7 The development for what was originally a utility 4x4 continued with the last LJ model, the LJ80 Body changes were 7 minimal, with larger front wheel arches and flared rear wheel arches to offer a more stylish design.

This was a four-cylinder, water-cooled 800cc four-stroke unit producing 31 kW .

The LJ80 sold well in Australia, where it went on sale in 1978, but that was just the start. When the LJ80 was first exported to the Netherlands in 1978 followed by the rest of Europe it created and firmly established a whole new market sector for fun 4x4 recreational vehicles.

8 JIMNY Evolution Evolution JIMNY 1 Positioning 9 8 In 1982 Suzuki continued to enjoy a developing level of success in the domestic market, but it was with the export of the SJ410 that the 2 company really broke into new markets.

It was an all new design for a 4x4 vehicle that offered a new statement in fashionable styling.

Under the new bodywork, which featured a sloping grille, there was a new interior and a brand new engine, a four-cylinder 1000cc four stroke delivering 36kW .

The separate chassis and small dimensions combined with a bigger engine to make the SJ410 a real giant-killer off-road, and it continued to expand further the leisure 4x4 market created by Suzuki.

SJ410 stood for “Suzuki Jimny”, “4” cylinder, “10” 1000cc

9 JIMNY Evolution Evolution JIMNY 1 Positioning 9 8 SJ413 - Suzuki launched an upgraded SJ model which, as indicated by the model 4 name, featured a lightweight 1.3-litre four cylinder engine that produced 49 kW.

Inside, the comfort levels of the SJ413 were developed in-line with customer requirements and included a five-speed gearbox.

In the later year, Suzuki also launched a separate model for export purposes, the Samurai, which incorporated further upgraded features.

With its rugged functionality the Samurai was quickly accepted with its uniqueness all over the world.

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The Suzuki 4x4 family expanded with the launch of the all-new Vitara, a 3-door 8 model that soon gained its own enthusiastic following.

The new Vitara was complemented by a 1.6-litre lightweight alloy engine.

It was a true 4x4 with separate steel chassis, five-speed gearbox, part-time four-wheel drive system and integrated two-speed transfer box.

The 3-door was just the start of a whole new trend in 4x4 motoring and, as such, Suzuki pioneered the segment for small sport utility vehicles.

JIMNY Evolution JIMNY 11

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The Vitara range expanded, literally, with the longer- 5-door, 1.6-litre 1 model.

Width stayed the same but the wheelbase went up to 2480mm and the overall length similarly increased to 4030mm.

By this time some models started to feature to provide power of 60 kW and a catalytic converter to reduce emissions. The performance of the 5-door model developed further with the introduction of 16 valves and multi-point fuel injection, giving 71 kW.

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The first 2.0 litre V6 engine ever in a 4x4 vehicle brought a new sophistication to the 5 5-door Vitara.

With 100 kW produced smoothly, aided by a 2.0-litre engine with 24 valves and four camshafts, this was the most powerful Vitara ever.

Inside the interior was revised with higher specification features such as dual airbags, electric windows and mirrors and central locking.

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In 1996 Suzuki introduced a turbo and the following year offered an 7 inter-cooled version.

The 2.0 litre four-cylinder unit gave superb flexibility for off road use and comfortable on-road driving, coupled with economical fuel consumption.

Inter-cooling the unit gave 23% more power and 29% more torque.

Short wheelbase, long wheelbase, 1.6 litre, 2.0 litre, petrol, diesel, manual, automatic – the Vitara range was complete.

14 JIMNY Evolution Evolution JIMNY 1 Positioning 9 9 Having evolved from the LJ10 to the Samurai, Suzuki’s lineup of compact 4x4 vehicles gained a new model in 8 1998 in the form of a completely redesigned Jimny.

Comprehensive updates to the body and chassis meant that the new Jimny marked the beginning of a new era of compact 4x4 motoring.

Separate shock absorbers and coil springs for the front wheels gave the Jimny longer suspension travel than Suzuki’s earlier compact 4x4 cars and realized smoother response.

And the adoption of three-link rigid-axle suspension with coil springs meant greater off-road stability and better traction, resulting in a more confidence-inspiring ride even during enthusiastic driving.

Other features of this ground-breaking model Included a newly designed ladder frame and newly adopted air-locking hubs, which allowed the driver to switch between two-wheel drive and four-wheel drive on the move.

15 JIMNY Evolution Evolution JIMNY Identity Identity Identity The Suzuki Jimny has a proud heritage of being an extremely capable off roader that has what it takes to take on any competitor.

It is about having a “never say die” and “do it flat-out” attitude.

Has always been a genuine cross-county vehicle.

Continuous improvement through the years has led to modern design and features while always keeping the core “fun to drive 4x4” identity.

The new Jimny now offers customers a vehicle that is not only extremely capable off road, but offers a level of on-road, comfort, safety and convenience that is expected from much larger SUV’s ON-ROAD l COMFORT l SAFETY l PERFORMANCE l CONVENIENCE 16 Unique Selling Points

HIGH VALUE PROPOSITION USP’s • Unique vehicle • High specification

• Competitive warranty • Standard service plan/Netstar •Fuel efficient • Low cost of ownership

4x4 HERITAGE • 6th generation compact 4x4 • Continuous evolution over 40 years • Low range selection • Powerful 1.3 VVT engine • Solid front and rear axles • Dash mounted 4x4 operation • Solid 3- section ladder frame

WORK/PLAY ATTITUDE • True cross country ability • On-road comfort • Off road giant • Adventuress looks an extension of the owner

SUV APPEAL • High driving position • Affordable true 4x4 • Roof rails • Rear mounted spare wheel • Genuine ruggedness • Wide ranging attraction

17 Exterior Design Exterior Design

With the Jimny, proportions based on a long wheelbase and wide treads are combined with big bumpers and big side splash guards for a look of stability and untamed toughness. Plus, simple body contours convey a sense of solidity. A boxy overall shape gives the Jimny a look of serious functionality, but round multireflector headlamps and a vertical-slit grille mean that it also has a distinctive cuteness.

Large glass Roof rails Colour areas coded door mirrors

Alloy Fog wheels lamps Multi reflector Colour coded bumpers & headlights side mouldings 18 Interior Comfort Interior Comfort

The cockpit is designed based on advanced ergonomic studies that helped determine the most natural placement and shape of components. For example, the stress-free driving position keeps you feeling fresh on the longest of journeys. The steering wheel is positioned just right, and its contours feel comfortable in your hands.

Cockpit meters are large and clustered together to convey vital information at a glance, so you spend less time reading meters and more time with your eyes on the road.

Air conditioning l CD player l Electric door mirrors l Dash mounted 4x4 selection l l Power windows l Fabric covered armrests l Remote central locking

Even the accelerator, brake pedal and ergonomic shift lever offer refined action that enhances your control.

Power door locks and electric windows can be fingertip operated by master controls within easy reach of the driver, and steering is power assisted for easier maneuverability. 19 Flexibility

The Jimny squeezes maximum utility from Flexibility compact dimensions. Whether transporting goods or travelling with friends, the Jimny accommodates your needs. Its space- efficient layout seats four adult passengers in comfort. Headroom is more than ample, and Suzuki carved out extra inches for feet, knees and elbows, so there's plenty of room to stretch.

The sporty seats are large, comfortable and supportive during spirited driving.

Rear seats fold back independently l Wide door openings l Low side sills l Sliding front passenger seat l Quality craftsmanship l Fully trimmed doors & dashboard l Durable, high quality fabric l Strategically positioned storage compartments

20 Storage Options

Glove Box Storage

Centre console box with cup holders

Floor console tray

Door storage pocket

Rear storage pocket & cup holder

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Engine

Engine

Leading technologies like MPI (electronic Multi Point Injection), sequentially controlled ignition, and electronically controlled EGR (Exhaust Gas Recirculation) provide a high-precision edge. Moreover, the engine is constructed almost wholly of aluminium, which helps make it extremely lightweight and fuel efficient.

Acceleration: 0-100km/h in 14.1 sec l DOHC l CO2 emissions: 171 g/km l Compression ratio: 9.5:1 l 4 Cylinders l 1.3 litre engine l Average fuel consumption: 7.2 l/100km l Multipoint electronic fuel supply l Manual gearbox l Maximum speed: 140 km/h l Power: 63kW l Torque: 110Nm

The Jimny is powered by Suzuki's smooth-revving M13A DOHC engine, which is notable for its quick response and high fuel efficiency.

Teamed with Drive Action 4x4, it delivers performance to surmount whatever challenges come your way.

Water-cooled, with four inline cylinders, the lightweight, all-aluminium engine accelerates effortlessly to high evolutions, and generates torque - the practical power you need most during everyday driving - in abundance. 22

Mechanical Mechanical • 3-section ladder frame ensures rigidity, strength and durability for all road conditions. • Reduces body flex to provide a strong

foundation to the vehicle.

• Rigid frame complemented by eight body mounts and noise reduction measures. • Front chassis extension absorbs impact energy in the event of a collision.

Front separate 3-link rigid axle shock absorbers suspension with coil and coil springs for springs for greater longer suspension off-road stability and travel, smoother better traction response & comfort 23 Practicality

Extra compact size and small turning radius makes the go-anywhere Practicality Jimny also ideal for the “urban jungle”

Go anywhere, turn anywhere, park anywhere…

Turning circle radius 4.9m

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4x4 for Real

Real 4x4

A: Approach angle 37o B: Breakover angle 24o C: Departure angle 48o

Engine power and precision is transferred to the smooth-shifting four-speed automatic or five-speed by way of a specially designed chain that not only significantly lowers friction and noise, but also reduces power loss. A transmission lockup function raises fuel economy when driving at highway speeds.

As a Drive Action 4x4 with Air Locking Hubs, the Jimny allows shifting between 4WD (4H) and 2WD modes while you drive, which means you can respond to changing surface and weather conditions at a moment's notice. All it takes is a shift of the transfer lever.

In the 4WD mode, you can choose between high and low settings. The 4H (high) position is best for fairly flat surfaces, while the 4L (low) setting is ideal when attacking off-road slopes. 25

Safety

Safety

Reinforcements to cabin Standard side impact structure, deformation- door protection bars resistant members and impact absorbing crumple Commanding driving zones direct collision position and large energy away from the glass areas for better cabin visibility all round

Standard Emergency Locking Retractor seat belts with pre- tensioners and load limiters

Standard driver and passenger front SRS airbags 26

Utility

Utility

3 yr / 100 000km Warranty

4 yr / 60 000km Service Plan

15 000km or 12 months Service Intervals

Towing capacity

Braked: 1,300kg

Unbraked: 750kg

27 End

This concludes the Jimny e-learning module.

Thank you for your participation End

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