Scotland) Act 2000: Improving Knowledge and Compliance in Acute Hospitals

Total Page:16

File Type:pdf, Size:1020Kb

Scotland) Act 2000: Improving Knowledge and Compliance in Acute Hospitals Adults with Incapacity (Scotland) Act 2000: improving knowledge and compliance in acute hospitals Dr Cesar Rodriguez Consultant Old Age Psychiatrist Associate Medical Director, Older People NHS Tayside, Scotland 27th Alzheimer Europe Conference 2nd October 2017, Berlin Introduction • Adults with Incapacity (Scotland) Act 2000 • NHS Tayside acute hospitals • Compliance with the law: external scrutiny • Action plan and evaluation • Lessons learnt Adults with Incapacity (Scotland) Act Act of the Scottish Parliament to make provision as to the property, financial affairs and personal welfare of adults who are incapable by reason of mental disorder or inability to communicate. • Principles: • Benefit the adult (>16) • Take into account adult’s past and present wishes • Take into account the views of relevant others • Minimise restriction of adult’s freedom while achieving benefit • Encourage adult to use existing skills or develop new ones • Part 5: • Deals with Medical Treatment and Research • Assessment and certification of incapacity in relation to treatment: Section 47 Certificate and Treatment Plan • “Proxy decision-makers” welfare attorneys and guardians NHS Tayside Teaching Hospitals • Dundee Medical School: Ninewells Hospital, Perth Royal Infirmary and Stracathro Hospital with1034 acute beds (excludes community hospitals and psychiatric beds). • Serving a population of over 400,000 (plus regional services), NHS T employs 13,790 staff: 1258 doctors (including 554 trainees) and 4400 registered nurses. • Main causes of incapacity in acute care (either permanent, fluctuating or temporary): • Delirium • Dementia • Learning Disabilities • Acquired Brain Injury and other physical causes • Severe and enduring mental disorders 2014 population estimate 2031 Total Under 65 Over 65 (%)* Over 65 Angus 116,660 91,027 25,633 (22%) 34,995 Dundee 148,260 122,464 25,796 (17.4%) 32,287 P&K 148,880 116,364 32,516 (21.8%) 44,355 Tayside 413,800 329,855 83,945 (20.3%) 111,367 * Scotland over 65 % = 18.11 Compliance with the Law: external scrutiny • November 2012 report from Scottish Public Ombudsman Service: recommendations for NHS Tayside staff to be aware of responsibilities. Report on 24th September 2014, 3 cases chosen, the first one (NHS Highland) regarding failures in use of legislation and consultation on decisions on treatment. • Further local information through feedback, complaints and Significant Clinical Event Analysis (SCEA) highlighted similar issues. • Since 2011 (Mrs V), the Scottish Government has commissioned Healthcare Improvement Scotland to inspect the care of older people in acute hospitals. September 2014 HIS inspection to Older People’s Care in PRI: • NHST to ensure that current legislation….is fully and appropriately implemented. • When a certificate is required, assessment of capacity to consent to treatment is performed and documented. • Further inspections in Ninewells H in June 2016 and in Stracathro H in February 2017. Action Plan and evaluation • NHS Tayside’s on-line module on Capacity and Consent: 1007 staff completed it in first year (17-09-14 to 17-09-15) and over 3000 by now. • Targeted training • Individual groups: Lead Clinicians, dermatologists, charge nurses, dementia champions (around 200 staff) • Consultant Nurse-led workshops (over 500 MDT staff) • Inclusion in the six-monthly Junior Doctors Induction Programme/ NMP course • Awareness Raising through email communications to medical staff and news letters • Link to the delirium work: embedded in local delirium guidelines, rapid tranquilisation • Documentation: changes to aid compliance Nursing documentation Nursing documentation Nursing documentation: traffic light Nursing documentation: traffic light Evaluation and scrutiny • Difficulties related to whole system practice (and cultural) change. • Clinical, Care and Professional Governance reporting through the NHS Tayside Older People Clinical Board at organisational level but this needs each acute unit to own and scrutinise their own data to drive improvement. • June 2015 HIS and NHS Scotland published : “Care of Older People in Hospital Standards”: • Specific standards for the care of Delirium, Dementia and Depression • Standard 3: “decision-making, consent and capacity” where staff are required to understand their roles and responsibilities in supporting patients to make decision and in assessing and documenting capacity to consent. Lessons learnt • Awareness raising and build infrastructure • Embed ethics and law in training, guidance and documentation • Small tests for change: make compliance easy • Select and support your champions • Organisational culture changes take a long time. Capitalise on “lobbing” opportunities: Older People’s Week, Alzheimer Day... • Embrace external and internal scrutiny as a tool for improvement Thank you! [email protected].
Recommended publications
  • New University Chancellor, Jocelyn Bell Burnell. Turn
    TURN TO PAGE 8 TO READ ABOUT OUR NEW UNIVERSITY CHANCELLOR, JOCELYN BELL BURNELL. Contents Alumni Magazine 2019 University of Dundee 05 Welcome from the Principal 06 Our University in numbers 08 Introducing our Chancellor: Jocelyn Bell Burnell 11 Graduation is icing on the cake 12 Transforming the lives of children in Indonesia 14 At the movies Hello from Alumni Relations 16 Degree Show 2019 The 2019 edition of The Bridge is a mixture of fantastic stories about you, our alumni, and the excellent research that is taking 18 Building a screen against cancer place here in Dundee. As a graduate we hope you take real pride in your University and our work which is changing lives 20 Communicating science to business around the world. If you haven’t done so already, please do sign up to Dundee 22 DUSA celebrates 50 years! Connect, our exclusive mentoring and networking platform for alumni and students. From offering CV advice, to providing 24 Dundee... the best place to live, work and study information about your company, Dundee Connect is a great way to share your expertise and experience with others. We 26 By royal appointment have recently upgraded the platform and there are plans to launch a Dundee Connect app so please do watch this space. 27 Doing doctoral studies differently Like last year, we are delighted to offer you the opportunity to return to Dundee to walk down memory lane and witness all 28 Journey to success the changes that have taken place in the city in recent years. Please find more details in the centre of the magazine.
    [Show full text]
  • Colorectal Service Appointment Changes If You Need to Cancel Or Change Your Appointment Please Telephone the Number on Your Appointment Card Or Letter
    After your investigations you will be informed of the results and any further management. What happens at a clinic appointment? • At the clinic you will be seen either by a Doctor or a Specialist Nurse. • You will be asked to give details about your symptoms and you will be examined. • The examination will include feeling your abdomen and possibly examination of your back passage with a gloved finger. • After your examination is over, the doctor or nurse will discuss the findings with you. It may be necessary to arrange some further investigations in order to make a diagnosis. Tayside Colorectal Service Appointment Changes If you need to cancel or change your appointment please telephone the number on your appointment card or letter. Patient Information and Advice This may allow us to give your appointment time to another patient. This document can be made available in other languages and formats on request. Contact NHS Tayside Communications Department on 01382 424138. Ninewells Hospital, Dundee Tel: 01382 632493 Developed by Colorectal Service Team Perth Royal Infirmary Tel: 01738 473610 Revised 07/2007 Review 07/2009 LN1032 Stracathro Hospital Tel: 01356 665012 The aim of this leaflet is to give you information and advice • After the procedure the doctor will discuss the findings about the Tayside Colorectal Service as your G.P. has and may arrange a further test, clinic visit or discharge referred you to further investigate your bowel symptoms. you back to the care of your G.P. What happens next? Your G.P. will be sent a copy of the report.
    [Show full text]
  • Consultant in Trauma and Orthopaedics, Perth Royal Infirmary
    Consultant in Trauma and Orthopaedics, Perth Royal Infirmary Information Pack Closing date: 21 November 2019 Reference: AR.25.19 Welcome from Grant Archibald, Chief Executive, NHS Tayside Thank you for your interest in this post. As you’ll see we have put together some information on this site both about NHS Tayside and where we are located in Scotland. I hope that you find this useful and that you translate your interest in this post into a formal application. NHS Tayside has a strong track record in delivering high-quality, safe and effective care for all our patients. However, like other NHS Boards across Scotland, NHS Tayside is facing significant challenges including growing demand for all services, workforce challenges that are impacting upon how we deliver services and continuing pressures on our finances. In response to these challenges, NHS Tayside has embarked up on a programme of transformation to ensure that services are safe, affordable and, importantly, sustainable for the future. Transforming Tayside aims to deliver Better Health, Better Care, Better Workplace and Better Value for the population of Tayside. The programme is clinically-led and is being delivered in partnership with our staff and trades unions and our local health and social care partnerships. It is structured to respond to issues and make changes to services in the short to medium-term, as well as presenting an ambitious vision of transformation for Tayside in the longer term. It will provide clear and credible choices for transforming the future of local healthcare. A new, innovative leadership model for clinical directorates is now in place to drive the changes necessary in health and social care across the whole system.
    [Show full text]
  • NHS Tayside's Draft One Year Operational Delivery Plan 2017-18
    DRAFT One Year Operational Delivery Plan 2017-2018 Operational Delivery Plan | 2017-2018 Section Item Page 1 Introduction 3 2 Our Strategic Context 4 3 Partnership, Values and Culture 5 4 Clinical Strategy, Quality, Safety & Governance 7 5 Planning Assumptions 9 6 Our Programme of Transformation 10 7 Service Plans 12 Primary Care 12 Medicines Management 14 Planned Care 17 Unscheduled Care 23 Mental Health 30 Older People 32 Women and Child Health 35 Cancer 37 Support Services 40 Estates and Infrastructure 43 8 Workforce 45 9 eHealth 49 10 Financial Plan 50 11 Property Asset Disposal 56 12 Communications and Engagement 57 2 NHS Tayside People Matter Strategy | 2016-2021 1 Introduction NHS Tayside provides high-quality health services quality standards to a high level. Our plan for from a number of acute and community sites and 2017-18 responds to the regional and national in people’s own homes. This document summarises context and the drivers of the Health and Social our Operational Plan for 2017-18, setting out the Care Delivery Plan, the National Clinical Strategy, actions we will take over the next year to improve Realising Realistic Medicine and the benchmarking the quality, safety and cost-effectiveness of our data provided by Scottish Government to all health services and ensure we remain resilient in light of boards relating to productive opportunities. the challenges we face. We acknowledge that we will need the continued The one-year plan has been developed within the support of Scottish Government with tailored context of our five-year Transformation Programme support to achieve the challenging objectives set out for Tayside.
    [Show full text]
  • Newsletter February 2019
    Newsletter February 2019 Call for Evidence Over 200 people have submitted written documents/personal statements to the Inquiry team and there have been 61 oral evidence sessions. Volunteers from both the Dundee and Perth Samaritans have supported almost all of the oral evidence sessions which were held in the Inquiry offices in Springfield, Dundee. Evidence has been submitted to the Inquiry from patients, families, carers, NHS employees and third sector organisations. The Inquiry team have also been to take evidence in Carseview, Rohallion Forensic Psychiatric Hospital, Murray Royal Infirmary, Whitehills Community Hospital (Forfar), Stracathro Hospital, Perth Royal Infirmary, HMP Perth and individuals’ homes. Evidence has also been submitted from Police Scotland (Tayside Division), Universities Student Welfare Teams (counselling and mental health support services), Dundee Fairness Commission, Dundee Drugs Commission, Scottish Government Suicide Prevention Strategy Leadership Group, and third sector organisations such as Support in MIND and Voluntary Health Scotland. A significant piece of work was undertaken September-November 2018 by the Health and Social Care Alliance Scotland (ALLIANCE), who held focus groups around the whole of the NHS Tayside region to capture the voices of those with lived experience of mental health provision in Tayside. Their report is available here: https://www.alliance-scotland.org.uk/blog/resources/independent-inquiry-into-mental-health-services-in-tayside- hearing-the-voices-of-people-with-lived-experience/ The Alliance have continued to manage the Stakeholder Participation Group (SPG), and have submitted evidence to the Inquiry on behalf of individuals. The Employee Participation Group (EPG) conducted an online staff survey during November and December and held focus group meetings for all those employed to work in NHS Tayside mental health services.
    [Show full text]
  • CASE STUDY NHS Tayside CEF CHP ENERGY CENTRE
    CASE STUDY NHS Tayside CEF CHP ENERGY CENTRE PROJECT SUMMARY: PROJECT OVERVIEW CLIENT: Tayside Health Board Tayside Health Board oversees the and upgrades to associated plant and PROJECT: healthcare services in Angus, Dundee and equipment, the chilling system, the Ninewells Hospital, Perth Perth and Kinross, which employs around building management system (BMS) and Royal Infirmary and 14,000 workers and provides healthcare for lighting. Perth Royal Infirmary benefited Stracathro Hospital a population of around 415,000. The estate from lighting upgrades and other site TIMESCALE: includes three major hospitals (Ninewells, improvements, with lighting upgrades Sept 2015 - March 2017 Perth Royal Infirmary, Stracathro), being installed at Stracathro Hospital. + 25 years operation and numerous community hospitals, 60 GP Tayside Health Board wanted to invest in maintenance surgeries and a variety of health centres. significant energy upgrades to provide a The Health Board wished to make resilient energy supply to reduce energy THE BENEFITS: substantial upgrades to the infrastructure costs and carbon emissions, and reduce at Ninewells Hospital including a new maintenance backlog. Combined Heat & Power engine (CHP) > Guaranteed annual financial savings of £2.6m which NHS VITAL’S SOLUTION Tayside will use to fund the project, and operation and The Health Board procured the project carbon reductions and financial savings. maintenance costs through the Carbon & Energy Fund. In Our solution included lighting upgrades > Estimated CO2 savings of addition to designing and installing in all three hospitals, an upgraded BMS 287,000 tonnes over 25 the low-carbon energy system, we control system, an updated energy centre years are providing a comprehensive asset and insulation upgrades.
    [Show full text]
  • The Tay Cities Deal
    The Tay Cities Deal Working towards a Smarter and Fairer Angus, Dundee, Perth & Kinross and North East Fife The Tay Cities Deal • www.taycities.co.uk 1 2 Contents Introduction Page 5 Executive Summary Page 7 Part 1 – Tay Cities Regional Economic Strategy 2017-2037 Page 11 Part 2 – Tay Cities Deal Proposal Page 55 The Tay Cities Deal • www.taycities.co.uk 3 We want the Tay Cities area to be one of the most productive knowledge-led economies in Europe 4 Introduction The area of East Central Scotland covered by Angus, Dundee, Fife and Perth & Kinross councils already has a long and positive track record of collaboration and economic growth. Across the councils high quality services are provided which support and encourage trade and industry of all types to become established and to thrive. Tay Cities area The Tay Cities Deal • www.taycities.co.uk 5 Introduction • The Tay Cities Deal Collaboration with other public bodies, businesses and the voluntary sector is a feature of our area and this Regional Economic Strategy reflects and advances our shared aspirations. We want the Tay Cities area to be one of the most productive knowledge-led economies in Europe, whilst ensuring that as we become smarter we also become a Fair Work region. To do this we will work to: • grow our base of knowledge-led businesses • support more businesses to trade internationally • attract investment • attract and retain talented people • improve connectivity to, from and around the region • increase economic participation • reduce inequalities By placing inclusive growth at the heart of our economic strategy and the Tay Cities Deal we want to create and take advantage of this once in a generation opportunity to make a lasting difference to our communities and to the businesses that support them.
    [Show full text]
  • Kinross-Shire Historical Society Was Made by Collecting Ice from the Local Lomond the New Season of Winter Meetings of the Hills and Storing It in Wooden Bunkers
    Kinross Newsletter ISSUE No 337 December 2006 Founded in 1977 by Mrs Nan Walker, MBE DEADLINE for the January/February Issue CONTENTS 5.00 pm, Monday From the Editor ............................................................2 22 January 2007 Letters ..........................................................................2 News and Articles .........................................................4 for publication on Police Box..................................................................11 Saturday 3 February 2007 Club & Community Group News .................................12 Sport...........................................................................19 SWRI News ...............................................................22 Contributions for inclusion in Nature.........................................................................23 the Newsletter Hedgehog Blog............................................................24 The Newsletter welcomes items from clubs, Congratulations and Thanks ........................................25 community organisations and individuals for publication. This is free of charge (we Community Councils ..................................................27 only charge for commercial advertising). Church Information, Obituaries ...................................35 All items may be subject to editing. Please Day Centre & Chemists................................................37 also see our Letters Policy on page 2. Playgroups & Nurseries...............................................38
    [Show full text]
  • An Exceptional Palladian Style Mansion House Stracathro Mansion House, by Brechin, Angus, DD9 7QF Savills.Co.Uk
    An exceptional Palladian style mansion house Stracathro Mansion House, by Brechin, Angus, DD9 7QF savills.co.uk An exceptional Palladian style mansion house Stracathro Mansion House, by Brechin, Angus, DD9 7QF Brechin: 4 miles Dundee: 29 miles Aberdeen: 37 miles Edinburgh: 90 miles Lot 1: Stracathro Mansion House – About 12.73 acres n Entrance hall, reception hall, drawing room, sitting room, dining room, morning room, orangery, library, gallery, boudoir, breakfast room, kitchen, landing, butlers pantry, pantry n 9 bedrooms, 2 dressing rooms, 5 bathrooms, 2 shower rooms, 3 potential en suites, 3 WCs, washroom, 6 attic bedrooms n extensive cellars, stores and basement rooms n gardens, ponds, wooded grounds, former tennis court, arboretum Lot 2: Cottages – About 0.51 acres n four 2 bedroom cottages In all about 13.24 acres EPC ratings = E & G Savills Brechin 12 Clerk Street, Brechin, Angus DD9 6AE [email protected] 01356 628628 Situation Stracathro Mansion House is conveniently located for the A Roman marching camp has been discovered close to of Glasgow and father of Prime Minister Sir Henry Campbell- principal Angus towns and lies in the fertile lands of Strathmore. Stracathro, and nearby is the site of The Battle of Stracathro or Bannerman (1836 – 1908). The A90 dual carriageway which provides easy travelling north Inchbare in 1130. The battle was the culmination of an invasion to Aberdeen and south to Dundee is close by. into southern Scotland led by Angus, ruler of the kingdom of The house was leased by the government in 1938 and an Moray. Angus was met by the royal army, led by the Constable Emergency Medical Services Hospital built in the grounds to The house is three miles south east of the small picturesque of Scotland; the result was a decisive victory for King David 1.
    [Show full text]
  • SH-BBV-Training-Programme-2019
    1 Dates for 2019 – 2020 April 2019 May 2019 June 2019 26th April : 9.15am-1.00pm 20th May: 9.15am- 4.30pm Addressing 3rd June : 9.15am-1.00pm Condom Distribution Scheme for Young the Sexual Health Needs of LGBT Condom Distribution Scheme for Young People Community People Seminar Room 4, Perth Royal Infirmary, Room C, Improvement Academy, Committee Room 2, Level 10, Ninewells Perth Ninewells Hospital, Dundee 10 th June: 10:00am-3:30pm Introduction to Sexual and Reproductive Health Room D, Improvement Academy, Ninewells July 2019 August 2019 September 2019 5th August : 10am-3:30pm Safe 2nd September : 9:15am-1.00pm Relationships and the law on sex for the Condom Distribution Scheme for Young under 16s People Room A, Improvement Academy, Rescobie Room, Whitehills, Forfar Ninewells, Dundee 5th & 6th September : 9.30am- 4.30pm 15th & 16th August : 9.30 4.30pm Sexual Sexual Health, BBV & Harm Reduction 2 Health, BBV & Harm Reduction 2 Day day training for staff working with Training for Staff Working with Vulnerable Vulnerable Young People Young People Seminar Room 4 and Board Room Perth Room A, Improvement Academy, Royal Infirmary Ninewells, Dundee 12th September : 10.00am-4.00pm Sex, Drugs, & BBVs Board Room, Arbroath Infirmary, Arbroath October 2019 November 2019 December 2019 2nd& 3rd October : 9.30am- 4.30pm Sexual 7th November : 10.00am-4.00pm 5th December : 10.0am-4.00pm Health, BBV & Harm Reduction 2 Day Sex , Drugs & BBV Sex Drugs & BBV Training for Staff Working with Vulnerable Seminar Room 4, Perth Royal Infirmary Room C, Improvement
    [Show full text]
  • BMJ Plain Pack Signatories- Job-Name-Place 17-12-14.Csv
    code Response First name Surname Institution/place of work 1 Dr Nicholas Hopkinson Imperial College, London 2 Dr Sanjay Agrawal University Hospitals of Leicester NHS Trust 3 Professor Azeem Majeed Imperial College London 4 Dr Harpreet Ranu St Richards's Hospital, Chichester 5 Ms Cathy Wogan HEFT 6 Dr Mark Offer Frimley Park Hospitals NHS Trust 7 Dr Liju Ahmed Guys and St. Thomas NHS Foundation Trust 8 Dr Chris Meadows Guy's & St Thomas' NHS Foundation Trust 9 Mr Gavin Miller Imperial College Healthcare NHS Trust 10 Mr Alex Perkins ABM University Health Board 11 Mrs Ruth Thomas Pulm Rehab Milton Keynes 12 Dr Toby Hillman University College London Hospitals NHS Foundation Trust 13 Dr Anant Patel University College London Hospital 14 Mr Karl Ballance Pennine acute Hospital Trust 15 Dr Mark Spears FVRH 16 Mr Toby Capstick Leeds Teaching Hospitals NHS Trust 17 Mr John Edwards Sheffield Teaching Hospitals NHS Foundation Trust 18 Dr Sundeep Dhillon UCL Centre for Aviation Space & Extreme Environment Medicine 19 Dr Anita Sullivan Queen Elizabeth Hospital Birmingham 20 Mr Andrew Williams Homerton University Hospital 21 Mrs Jan Wilkins Bronglais Hospital 22 Dr Steve Holmes Shepton Mallet 23 Dr Alex West Guy's and St Thomas' Hospital 24 Dr Angela Jones Frimley Health NHS Trust 25 Professor John Ashton CBE UK Faculty of Public Health 26 Dr John Middleton UK Faculty of Public Health 27 Dr Joanna Brown Imperial College Healthcare NHS Trust 28 Dr Simon Taggart Salford Royal 29 Mr Ross Edgar University Hospitals Birmingham NHSFT 30 Mr Patrick Wilson University
    [Show full text]
  • Major Service Change a Report on NHS Tayside’S Consultation on Proposals for Shaping Orthopaedic Services
    Major Service Change A report on NHS Tayside’s Consultation on proposals for Shaping Orthopaedic Services December 2019 Acknowledgements The Scottish Health Council would like to thank members of the public, patients, health and social care staff, local communities and groups for generously giving us their feedback and views on the engagement and consultation process. We would also like to thank NHS Tayside for the assistance they provided to us in reviewing the engagement process. We are committed to equality and strive to comply with the Equality Act 2010. If you would like to see this report in another language or format, please contact our Equality and Diversity Advisor on 0141 225 6871. © Healthcare Improvement Scotland 2019 Published December 2019 This document is licensed under the Creative Commons Attribution- NoncommercialNoDerivatives 4.0 International Licence. This allows for the copy and redistribution of this document as long as Healthcare Improvement Scotland is fully acknowledged and given credit. The material must not be remixed, transformed or built upon in any way. To view a copy of this licence, visit https://creativecommons.org/licenses/by-nc- nd/4.0/ www.scottishhealthcouncil.org Contents 1. Executive summary ........................................................................................................ 5 2. Our quality assurance: what we look for ......................................................................... 9 3. Introduction .................................................................................................................
    [Show full text]