The Islands Health Plan Directory of Hospitals
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Islands Health Plan Directory of Hospitals The Islands Health Plan Directory of Hospitals Contents Section Page number The Islands Health Plan Directory of Hospitals .................................. 2 Key to symbols .............................................. 3 Facilities .................................................... 5–16 R Rehabilitation units. CS Cataract surgery. OS Oral surgery. 1 The Islands Health Plan Directory of Hospitals A national network of selected Hospitals As an AXA member, you have access to a national network of Hospitals, day-patient units, scanning centres and other private healthcare facilities. These have been selected following a comprehensive assessment of their quality, value and range of services. All of them are listed in the Islands Health Plan Directory of Hospitals. Oral surgery OS If you need oral surgery, then we’ll provide benefit for those oral surgical procedures that are set out in your membership handbook, when your dentist refers you directly to a facility indicated by the OS symbol in the Islands Health Plan Directory of Hospitals. Please visit our website: axaglobalhealthcare.com for further information and contact our team of Personal Advisers before you have any treatment. Cataract Surgery CS If you need an eye operation involving cataract surgery, then we’ll provide benefit when your general practitioner refers you directly to one of the facilities indicated by the CS symbol in the Islands Health Plan Directory of Hospitals. As we increase the number of these arrangements across the country we’ll provide updated information on our website. Please visit our website: axaglobalhealthcare.com for further information and contact our team of Personal Advisers before treatment. Our quality assessment and improvement programme Our initial assessment covers most aspects of the hospital’s services. We select hospitals and other facilities for inclusion in our network if they meet and continue to meet our strict quality criteria. We’re committed to supporting the hospitals included in our network, encouraging them to invest in new facilities and services – to our mutual long-term benefit. We regularly monitor their performance to assess their quality of care, which is why your feedback is particularly important. If you have used a facility, please complete your hospital’s ‘patient satisfaction survey’ form and return it to them. Standards for specialised services We also work closely with network hospitals that provide certain specialised care services such as cancer, cardiac revascularisation, critical care, paediatrics and psychiatric care. National guidelines for these have been established in conjunction with appropriate professional authorities and organisations. The benefits of our network hospitals Being treated in advanced medical facilities in a supportive, professional environment can play an important role in helping patients to recover. The hospitals included in the Islands Health Plan Directory of Hospitals will endeavour to make your stay as pleasant and comfortable as possible. You can usually have your own private room with en-suite bathroom, television and telephone. You’ll be given a choice of dishes for each course at mealtimes and your visitors may, within reason, come and go as they wish. 2 Key: G General hospitals. M MRI. C CT. P PET. Ps Psychiatric hospitals. Be sure to call us first To check whether you’re covered, please call us before you start treatment. We’ll then be able to authorise your claim in advance – as described in the section ‘Arranging treatment and making a claim’ in your membership handbook. There may be rare occasions when we suspend the use of a network hospital or another facility listed in the Islands Health Plan Directory of Hospitals to protect the interest of our members. Day-patient treatment Advances in medical care mean that many operations are now undertaken on a day-patient basis. This is in keeping with good clinical practice. Please note that you may be cared for in an open day ward (rather than a single room) while you recover from an anaesthetic to enable nursing staff to monitor your progress more effectively. Most hospitals now offer day-patient treatment and we have included a number of purpose-built day-patient units in the Islands Health Plan Directory of Hospitals. Please check the Islands Health Plan Directory of Hospitals The map on page four shows the United Kingdom divided into eleven areas. This is then followed by a list of the hospitals, scanning centres and other facilities with one or more symbols shown against the name of each facility listed. Each entry shows the medical service available, arranged alphabetically by town and ordered in reference to the eleven areas shown on the map. For full details of the facilities and the range of services provided by the Hospitals, scanning centres and other facilities listed please visit our website: axaglobalhealthcare.com or contact our team of Personal Advisers. Key to symbols OS Oral surgery arrangement in place G General Hospitals – acute medical and CS Cataract surgery arrangement in place surgical Hospitals and day-patient units A triangle (∆) indicates an NHS Hospital that which are recommended by does not have dedicated private patient AXA following our selection process and facilities. (We will recognise an NHS bed where you will receive a full refund for nominated as a private bed but in such cases hospital treatment. the level of accommodation may be the same as Ps Psychiatric Hospitals – hospitals that standard NHS accommodation.) specialise in the treatment of psychiatric illnesses. Scanning centres – these centres provide: R Rehabilitation units – units that provide M MRI (magnetic resonance imaging) specialist rehabilitation services. A diamond (u) indicates that the centre has an open MRI scanner. C CT (computerised tomography) P PET (positron emission tomography) These are usually carried out on an out-patient basis. Only the centres listed can be used for out-patient scanning. 3 AREA 9 Scotland AREA 10 Northern Ireland AREA 6 AREA 7 North West North East AREA 11 Isle of Man AREA 5 AREA 4 Midlands Midlands East West AREA 1b AREA 8 Greater London Wales AREA 1a Greater London extended Hospital list AREA 2 South East and the Isle of Wight AREA 3 South West AREA 11 Channel Islands 4 There are a number of hospitals that can only be used by those members that have the Greater London extended Hospital list option included in their plan. If you do not have the Greater London extended Hospital list option there is no cover for treatment, including in-patient, day-patient, out-patient and diagnostic tests at the following hospitals: FACILITIES (by area) AREA 1a Greater London extended Hospital list E1 M SE1 G M C CS London Independent MRI Centre London Bridge Hospital E14 M SE1 G M C P London Bridge Hospital Diagnostic Unit – London Bridge Hospital - Private Care at Docklands Healthcare Guy’s E15 M SE1 P InHealth Diagnostics Centre – Stratford PET Imaging Centre @ St Thomas’s EC1 G CS SE1 M Moorfields Eye Hospital Vista Diagnostics G M C P EC2 M SE5 King’s College Hospital (Guthrie Clinic) BUPA Health Clinics SE28 OS EC2 M C Gallions Reach Dental Clinic (Day-patient 31 Old Broad Street unit) EC4N M SW1 G M C CS Fortius Clinic King William Street Lister Hospital N12 G OS SW3 M C P London Day Surgery Centre 102 Sydney Street (Day-patient unit) SW3 M NW1 G M C P Chelsea Out-patient Centre Harley Street at UCLH SW3 G M C P NW1 M C Royal Brompton Hospital London Digestive Centre SW3 P NW8 G M C P R CS OS Royal Brompton Specialist Care Wellington Hospital SW3 G M C P NW9 CS Royal Marsden Hospital Optegra Eye Hospital North London SW5 G M C P NW11 M BUPA Cromwell Hospital InHealth Diagnostics Centre SW7 M – Golders Green Medserena Upright MRI Centre u M C NW11 SW17 M C Wellington Diagnostics Wimbledon Neuroradiology Group & Out-patients Centre SW19 CS N19 M C Parkside Hospital Whittington Hospital W1 M C SE1 G 9 Harley Street Ltd Guy’s & St. Thomas’ Hospital – Westminster W1 C Maternity Suite 152 Harley Street SE1 M C W1 CS HCA @ The Shard Advanced Vision Care Key: G General Hospitals. M MRI. C CT. P PET. PS Psychiatric Hospitals. 5 R Rehabilitation units. CS Cataract surgery. OS Oral surgery. Greater London extended Hospital list continued W1 M C P BARNET G M C OS Alliance Medical London Hadley Wood Hospital C W1 BARNET M Cavendish Imaging (Oral imaging) InHealth at Barnet MRI Centre, C W1 Barnet General Hospital CT Dent Ltd W1 M BECKENHAM M C Fortius Clinic Fitzhardinge Street Sloane Diagnostic Imaging W1 G BRENTFORD M C Fortius Surgical BMI Syon Clinic W1 G M C CS P Harley Street Clinic CHEAM G M C CS OS W1 C OS Spire St Anthony’s Hospital Harley Street Maxillofacial Clinic ENFIELD M W1 M Enfield Alliance Medical MRI Centre Institute of Sport, Exercise and Health HARROW G M C R OS W1 G M C CS King Edward VII Hospital (Sister Agnes) Northwick Park & St Mark’s Hospitals W1 G HARROW-ON-THE-HILL PS Leaders in Oncology Care (Day-patient) Cygnet Hospital Harrow W1 M ISLEWORTH M C Oryon Imaging LTD West Middlesex MRI W1 CS London Vision Clinic KINGSTON-UPON-THAMES M W1 M InHealth at Kingston MRI London Upright MRI Centre u KINGSTON-UPON-THAMES M C W1 M C New Malden Diagnostics Medical Imaging Partnership KINGSTON-UPON-THAMES G M C CS OS W1 CS Optegra Eye London New Victoria Hospital W1 G M C MILL HILL PS Portland Hospital for Women & Children Ellern Mede Ridgeway W1 G M C CS M C P Princess Grace Hospital NORTHWOOD Paul Strickland Scanner Centre W1 M C The European Scanning Centre u Mount Vernon Hospital W1 M REDBRIDGE G M C CS OS The Harley Street Medical Centre (UME) u Spire London East Hospital CS W1 G M C R Ultralase Eye Clinics Ltd London STANMORE Royal National Orthopaedic Hospital W13 M InHealth Diagnostics Centre – Ealing SUTTON G M C P W14 M Royal Marsden Hospital InHealth @ Preventicum MRI UXBRIDGE G M C M WC1 Harefield Hospital Chenies Mews Imaging Centre M C BARNET PS UXBRIDGE Ellern Mede Barnet The Hillingdon Hospital 6 Key: G General hospitals.