ADMINISTRATIVE OFFICE PROFESSIONAL Program Description Administrative and Office Support is comprised of three programs, allowing students the option of completing their course of study at three different levels. The courses in the first two semesters of each of these programs (and the third semesters of the diploma and degree programs) are identical, thereby allowing students to complete the courses in those semesters before making the decision whether they will exit at that point or continue working toward the diploma or degree. The three AOS programs provide up-to-date computer training, using the most popular software currently found in area businesses. Students receive intense training on document formatting, word processing, spreadsheets, databases, desktop publishing and presentation software, Internet, and e-mail. Equal emphasis is placed on grammar and on written and oral communication skills. Students are also trained in business math, filing systems, and transcription; and they learn about time and stress management, conflict resolution, human relations, cultural differences, business etiquette, telephone skills, problem solving, and customer service-the “soft skills” absolutely CLINTON, MUSCATINE necessary to succeed in today’s business world. AND SCOTT COMMUNITY COLLEGES Award Options x Administrative Office Professional, Associate of Applied Science Degree Department Coordinator Administrative Office Professional, Diploma Tina Solheim Administrative Office Professional, Certificate 563-336-5224 [email protected] Job Outlook Employment of secretaries and administrative assistants is expected to increase by 11 percent, www.eicc.edu which is about as fast as the average for all occupations, between 2010 and 2020. Projected Toll-free 1-888-336-3907 employment varies by occupational specialty. Opportunities should be best for applicants with extensive knowledge of computer software applications. Median annual wages were $34,660 in May 2010. The lowest 10 percent earned less than $21,730, and the top 10 percent earned more Our Web Links: than $55,960. www.eicc.edu/apply For details, please visit this link http://www.bls.gov/ooh www.eicc.edu/visit www.eicc.edu/programs www.eicc.edu/daretocompare www.eicc.edu/financialaid www.eicc.edu/catalog

Tuition and fees subject to change by the EICC Board of Trustees. Clinton Community College ADMINISTRATIVE OFFICE PROFESSIONAL 1000 Lincoln Boulevard, Administrative Office Professional, AAS Degree Clinton, IA 52732 563-244-7001 TERM 1 Credits 1-800-638-0559 ADM:117 Keyboarding and Document Formatting 3.00 www.facebook.com/clintoncommunitycollegeia ADM:157 Business English 3.00 Admissions Officer ADM:179 Records Management 3.00 Heather Evans BUS:106 Employment Strategy 2.00 [email protected] CSC:110 Introduction to Computers 3.00 563-244-7007 MKT:181 Customer Service Strategies 2.00 FAX 563-244-7107 16.00 Muscatine Community College Administrative Office Professional, Certificate Total...... 16.00 152 Colorado Street, Muscatine, IA 52761 TERM 2 Credits 563-288-6001 ACC:111 Introducing to Accounting 3.00 1-800-351-4669 ACC:332 QuickBooks 2.00 www.facebook.com/ BCA:215 Computer Business Applications 3.00 muscatinecommunitycollege BCA:220 Integrated Software Applications 3.00 Admissions Officer BUS:110 Business Math and Calculators 3.00 Kari Hanson MGT:151 Management Communication I 3.00 [email protected] 16.00 563-288-6007

Administrative Office Professional, Diploma Total...... 32.00 Scott Community College TERM 3 Credits 500 Belmont Road, Bettendorf, IA 52722 ADM:149 Transcription 3.00 563-441-4001 BCA:250 Desktop Publishing 3.00 1-800-895-0811 BUS:102 Introduction to Business 3.00 www.facebook.com/scottcommunitycollege BUS:161 Human Relations 3.00 PSY:213 Industrial & Organizational Psychology OR 3.00 Admissions Officer Kelsey King - Belmont Campus PSY:111 Introduction to Psychology OR [email protected] SOC:110 Introduction to Sociology 563-441-4007 15.00 FAX 563-441-4101 TERM 4 Amy Herrig - Urban Campus ADM:222 Career Capstone OR 3.00 [email protected] ADM:936 Occupational Experience 563-336-5258 SPC:112 Public Speaking OR 3.00 www.eicc.edu SPC:170 Professional Communication

Select three courses from the following: 9.00 ACC:161 Payroll Accounting [3.00 credits] It is the policy of Eastern Community College District not to discriminate in its programs, activities, or employment on the basis of race, BUS:185 Business Law [3.00 credits] color, national origin, sex, disability, age, sexual orientation, gender identity, ECN:130 Principles of Microeconomics [3.00 credits] creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil MGT:101 Principles of Management [3.00 credits] Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. MGT:130 Principles of Supervision [3.00 credits] §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), MKT:110 Principles of Marketing [3.00 credits] and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.). If you have questions or complaints related to compliance with this policy, 15.00 please contact Debora J. Sullivan, Equal Employment Opportunity Officer/ Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-3487, [email protected] Administrative Office Professional, AAS Total...... 62.00 or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 West Madison Street, Suite 1475, Chicago, 60661-7204, phone number 312-730-1560, fax 312-730-1576, OCR. [email protected]. 3/21