‘Turkish Medical Travel Agency’ Welcome To MPGCARE, The Leading Health Tourism Company in Since 2008. MPGCARE Health Tourism Company, which has been one of the top medical tourism facilitators in Turkey Our Vision: for 12 years. MPGCARE Health Tourism Company was To be the best and most reliable medical tourism com- started in 2008 to provide medical tourists with per- pany in the world. We strive to facilitate safe and com- sonalized and unique solutions on their visit to Tur- fortable healthcare services for medical tourists from key. numerous countries and ensure their well-being and MPGCARE is renowned for the exceptional value we quick recovery. provide to our clients. In terms of cost-effectiveness, safety, comfort, and wide-spectrum treatment op- Our Mission: tions, MPGCARE’s association with the best Turkish hospitals, professionals and experienced surgeons is one of our key strengths. We manage to meet all your Using our skills and professional expertise, we have needs in medical tourism and guide you at every step. pioneered the medical tourism services in Turkey. We We have several certificates : adhere strongly to the industry standards and use our extensive knowledge in the field of medical tourism to deliver timely, vital, and quality services. MPGCARE Health Tourism Company has the certificate of authorization for international health tourism issu Our Values: ed by Turkish Ministry of Health. MPGCARE Health Tourism Company is a member of Association of Tur- Safety, Excellence in service and Trust are the buil- 2 kish Travel Agencies. ding blocks of MPGCARE. 3 3

Welcome To MPGCARE, Step by Step at MPGCARE The Leading Health Tourism Company in Turkey Since 2008. We tailor make your health travel according to your needs. You can simply ask us to book you a medical appo- intment or a treatment or you can completely rely on us from A to Z.

WHY MPG CARE ? 02 01 Case Assessment; collect your At MpgCare you are our priority and our obligation is towards you and not towards a hospital or a physician. Understand your needs; listen to medical records and start our Our team at MPGCARE handholds patients at every step of their medical journey-from the decision phase until your medical needs and explain how research to find you the best our services can meet your practitioner and treatment facility their safe return to the home country. We pride ourselves in providing: expectations.

QUALITY, you will get the result of our diligent research, professional experience, and commitment to your wellbeing. 04 Trip Planning; once you have made your choice and approved the treatment TREATMENT Firstclass 03 CONFIDENTIALITY, we are dedicated to safeguarding your privacy, perso Neurosurgery Service Obtain Options; based on research, we estimated cost, we can help in putting nal information, and your medical records and files. Travel KIDNEY will present you with two top options together a complete treatment travel plan. Business Bariatric and treatment cost estimates so you Surgery ORTHOPAEDIC vip can make an informed decision. PERSONALISED SERVICE, completely tailored to your needs, concer- Cancer service Surgery Patient ns, and preferences. COMPREHENSIVE PACKAGES, we will support Rules Gynecology you in all aspects of your health travel and treat- LIVER General ment. OUR MISSION IS SIMPLE - We create a simple Surgery CARDIAC 05 HEALTHCARE MEDICAL TOURISM and a transparent experience for you at every step Treatment; will stay in contact with you TURKEY of your medical journey. Nephrology urology Neurology and your treatment facility RADIOLOGY

This is the MPGCare guarantee of quality, security and integrity that MEDICAL 06 ONCOLOGY we offer to every new and returning client. HEMATOLOGY Back Home; follow up with you even after you are back home safe. Pediatric Treatments 4 5 MEDICAL SERVICES

Whether you are seeking a medical consulta- •IVF (in vitro fertilization) tion or a treatment, MPGCare offers a broad •MOUTH AND DENTAL HEALTH TRAVEL spectrum of options. We facilitate treatments •MEDICAL ONCOLOGY SERVICES at modern healthcare organizations charac- •NEONATAL INTENSIVE CARE UNIT (NICU) terized by advanced technologies and some •NEPHROLOGY of the worlds’ most experienced health care •NEUROLOGY professionals. MPGCARE can facilitate services •ORGAN TRANSPLATION including but not limited to: •ORTHOPEDICS AND TRAUMATOLOGY •PLASTIC, RECONSTRUCTIVE AND AESTHETIC MEDICAL •NEUROSURGERY SURGERY SERVICES •CHECK-UP •PEDIATRICS •CHEST SURGERY •PEDIATRIC CARDIOLOGY •CARDIAC SURGERY •PEDIATRIC HEMATOLOGY AND PEDATRIC •CARDIOLOGY BONE MARROW TRANSPLANTATION •DERMATOLOGY •PEDIATRIC SURGERY GENERAL •EAR NOSE THROAT •PEDIATRIC ALLERGY INFORMATION •ENDOCRINOLOGY •PHYSICAL MEDICINE AND REHABILITATION •GASTROENTEROLOGY •PSYCHIATRY •GENERAL SURGERY •PSYCHOLOGY •GENETICS •RADIATION ONCOLOGY •GYNECOLOGY AND OBSTETRICS •RADIOLOGY •INFECTIOUS DISEASES •RHEUMATOLOGY 6 •INTERNAL DISEASES •UROLOGY 7 Brain & Neuro Surgery Heart Surgery

•Tumor Surgeries •Angioplasty •Gamma Knife Radiosurgery

•CyberKnife Robotic Radio- •Coronary Artery Bypass Graf- surgery ting

•Epilepsy Surgery •Valve Replacement Surgery •Cervical Spine Surgery •Pacemaker Implantation •Lumbar Spine Surgery

•Herniated Disc Surgery •Minimally lnvasive Bypass Surgery •Scoliosis Surgery 8 •Robotic Heart Surgery 9 Joint Replacement Surgery IVF (In Vitro Fertilizasyon)

Achieving success rates of 65% - a figure comparable to and above global averages, our hos- pitals are dedicated to help you make your little dream come true.

Total Hip Joint Replacement

Total Knee Replacement

10 11 Hand & Micro Surgery Obesity Surgery

In addition to hand & micro Obesity is a common disease that affects surgery, congenital or acqu- about a third of the world’s adult popu- la- ired deformities can also be tion. Surgical methods have been de- ve- trea ted. These are; loped for patients with body mass index (BMI) over 30 who cannot lose weight despite diet, exercise and other thera- pies. Surgical techniques ensure dramatic •Congenital Hand anomalies and long-term improvements in obesity •Cleft Lip and resultant diseases. Two techniques •Dupuytren’s Contracture are most commonly used in obesity sur- •Toe to Hand Transfer gery: •Hand and Finger Fractures •Cleft Palate Techniques used in obesity surgery; •Mandible Reconstruction •Giant Nevus •Sleeve Gastrectomy •Treatment of malunions in

12 fractures •Gastric Bypass 13 Eye Surgery-Ophthalmology Plastic Surgery - Medical Aesthetic

•RHINOPLASTY Cataract Surgery •BREAST AUGMENTATION •BREAST REDUCTION •Femtosecond Laser •BREAST LIFT •Phacoemulsification •TUMMY TUCK •BRAZILLIAN BUTT LIFT Excimer Laser •ARM LIFT •PENILE PROSTHESIS •Lasik •VAGINOPLASTY •ReLEx SMILE •HAIR TRANSPLANTATION •Cornea Transplant •EAR AESTHETICS (Keratoplasty) •FACE LIFT •Oculoplastic Surgery •Vitrectomy / Vitreo- •EYELID SURGERY retinal •Surgery •LIP AUGMENTATION •Glaucoma •FILLERS 14 •REGIONAL WEIGHT LOSS 15 16 17 Medıcal Park Group

18 Hospitals 1.784 Physicians (395 academic staff) 9.145 Employees 113 Operating Theatres 334.530 m2 Indoor Space HEALTH ALWAYS COMES FIRST 3.147 Total Bed Capacity “Spreading all over Turkey by 856 Intensive Care Unit Beds increasing the number of our Observation Beds hospitals to be accessible for everyone 306 and to provide high-quality healthcare 820 Clinics for all.”

18 19 bone marrow transplants Organ Transplants

Adult and Pediatric Bone Marrow Transplant Centers that work with Kidney transplant, liver the international standards, are integrated into the international transplant, pancreas bone marrow banks. transplant and corneal Our expert physicians provide training to the international transplant surgeries are colleagues. executed within our organ “Bone marrow transplantation decisions are made by our Transplant Council consists of extremely transplant centers. experienced and pioneering scientists adhering to international standards (EBMT, CIBMTR, ISCT).” Medical Park Hospital Complex Organ Transplantation Bone Marrow Transplant units are certified by Center performed once again the European Group for Blood and Marrow Transplantation (EMBT), Center for International highest number of transplant Blood & Marrow Transplant Research surgeries in the World in 2011 as well. Adult Bone Marrow Transplant Centers Liv Hospital , Medical Park Antalya Hospital Complex, Bahçeşehir University Hospital Medical Park Göztepe, Altınbaş University Hospital Medical Park Bahçelievler Our Solid Organ Transplant Centers Medical Park İzmir Hospital, İstinye Üniversitesi Medical Park Hospital Gaziosmanpaşa • Medical Park Antalya Hospital Complex Pediatric Bone Marrow Transplant Centers • Bahçeşehir University Hospital Medical Park Göztepe Medical Park Antalya Hospital Complex, Bahçeşehir University Hospital Medical Park Göztepe, • Aydın University VM Medical Park Florya Hospital Altınbaş University Hospital Medical Park Bahçelievler, VM Medical Park Samsun Hospital • Istinye University Liv Hospital 20 21 Braın and Neuro Surgery Intraoperative Mr

Intraoperative MR imaging is used in brain and spine surgeries GAMMA KNIFE and enables surgeons to image the progress of a tumor cleaning operation. This method involves RADIOSURGERY using an MRI scanner combined with navigation and ultrasound World-class technologies while the patient undergoes surgery. Gamma Knıfe Experıence The process provides a clear image Medical Park Gamma Knife Center of the tissue and helps ensure Bahçeşehir University Hospital Medical Park Göztepe complete removal of the tumor during surgery, thus reducing the risk of post-surgery tumor residues.

22 23 Medıcal Park Group Oncology / Radıonuclıde Treatment

18 Hospitals Application area for Radioiodine; 1.784 Physicians (395 academic staff) • Hyperthyroidism • Thyroid 9.145 Employees • Liver • Prostate Cancers

113 Operating Theatres • Patients suffering from common bone 2 metastasis are treatable by undergoing 334.530 m Indoor Space HEALTH ALWAYS Palliative Systemic Treatment through COMES FIRST Samarium-153 to stop or ease the pain. 3.147 Total Bed Capacity • Yttrium-90 microsphere treatment is “Spreading all over Turkey by used in chemotherapy & radiotherapy 856 Intensive Care Unit Beds increasing the number of our treatments for patients with liver cancer hospitals to be accessible for everyone that cannot undergo surgical treatment. 306 Observation Beds • Radioactive Iodine (l-131) treatment is and to provide high-quality healthcare applied to patients to remove remaining 820 Clinics for all.” thyroid tissue after Thyroidectomy Operations.

24 25 Regeneratıve Medıcıne & Advanced Robotıc Surgery Center Stem Cell Productıon Center

Regenerate yourself wıth your own cell… Clinical indications of Cancer Surgery Robotic Surgery • Colorectal Regenerative Medicine, • Gynecologic Stem Cell Production Center; • Oncology Da Vıncı • Urology • Cartilage degenerations • Soft tissue wound therapy • Cardiovascular Liv Hospital Ulus • Ischemic tissue wounds • Cosmetic applications • Obesity Education Center • Artery, vein tissue ischemias

26 Da Vıncı XL 27 Medicana Health Group has been growing on the way Prioritizing requirements, needs to set the standards of future healthcare services sin- and rights of patients and safety ce 1992. Today, Medicana He alth Group, which carries of the system, acting in line with on its activities especially in Istanbul, Ankara and Izmir, ethical values and offering eviden- constantly delivers the most advanced healthcare servi- ce-based, up-to-date and high- ces in all aspects of health in Konya, Samsun, Sivas and ly qualified healthcare servi- ces Bursa throu gh its 12 hospitals and 6500 employees on continuously, the Group has a fair average. position in terms of hospitals and pioneering success in clinical data. Medicana Health Group focuses on excellent patient Medicana Health Group is a mem- care and treats 2.5 million patients annually. ber of the Association of Private Hospitals and Medical Instituti- Being mentioned about successes in multi-disciplinary ons. It is awarded the title of ba- treatment approaches, Medicana Health Group estab- by-friendly hospital by Unicef and lishes important centers, where domestic and interna- the World Health Organization tional patients are provided with best and most correct treatment in fully-equipped hospitals.

28 29 Memorial is the address of trust in he- Memorial is always with you for your alth with its specialist doctors, healt- health with 11 hospitals, 1 medical cen- hcare personnel who combine their ter and 1 wellness center located in Is- knowledge and experience with clo- tanbul, Ankara, Kayseri, Antalya and Di- se attention, patient-oriented service yarbakır. understanding, quality policy, diagno- As Memorial Health Group we are hap- sis-treatment units equipped with ad- py to provide treatment for 55.000 in- vanced medical technology, modern ternational patients from over than 160 venues and comfortable patient rooms. countries of the world.

Memorial Health Group was establis- on-oriented service understanding of hed with the mission of being a world inter-national quality standards, and brand in health by making a difference admitted its first patient in February, with pioneering practices in the sector 2000. in the light of ethical principles with Memorial is the first JCI accredited hos- 30 its distinguished staff and satisfacti- pital in Turkey and 21st in the World. 31 Istanbul Health Practice and Research Center Our aim is to provide reliable, quality and of Başkent University was built on the lot in swift healthcare services for the patients. Our Altunizade District, Oymacı Street No: 7 and university’s approach to the quality in health- construction of this new healthcare facility, care is certified with “TS-EN ISO 9001:2015”; which was equipped by modern devices and our center has carried the accumulated know- put into service on February 23rd, 2007, was ledge and experience of Başkent University completely financed by Başkent University. to a new building in Istanbul. • Organ Transplantation • Urology •Cancer Surgery •Obesity Surgery • Cardiovascular Surgery • Orthopedics • Cardiologic Procedures • Gynecology and Obstetrics • TAVI • General Surgery

BAŞKENT UNIVERSTY ISTANBUL HOSPITAL lence in health and patient care. HEALTH APPLICATION AND RESEARCH CEN- We provide services with wide range of bran- TER ches. Our healthcare professionals are subje- Başkent University Health Group is one of the cted to strict international quality standards pioneering university hospitals in Turkey with to work in Turkey. its wide range of specialized medical depart- We invite you to Başkent Unviersity hospital ments. to experience the highest quality in healthca- 32 We are a university hospital devoted to excel- re services. 33 Featured Services Yeditepe University Hospitals provide services to Epilepsy And Epilepsy Surgery, Cardiology, Car- their patients in all branches; and has an interna- diovascular surgery, Urology & Urooncology, Ge- tional reputation in the field of Neurosurgery. It neral SurgeryStomach and Intestines Cancers, is one of the leading healthcare institutions with Colon Cancer, Breast Cancer, Gynecology & Gyne- many specialized physicians in Bone Marrow cologic Oncology, IVF, Interventional Radiology, Transplant, Kidney Transplant, Liver Transplant, Nuclear Medicine, Top Level Genetic Diagnosis Stomach and Intestinal Cancers, Obesity Sur gery, Center Laboratory and Pediatrics.

Our Institutions Yeditepe University Bagdat Street Clinic Yeditepe University Kozyatagi Hospital Yeditepe University Complementary Medicine Yeditepe University Kosuyolu Hospital Center Yeditepe University Dental Hospital Yeditepe University Eye Diseases Research and Yeditepe University Genetic Diagnosis Center Application Center Yeditepe University Tissue Typing Laboratory Yeditepe University Hospitals, with its infrastruc- in the vision of Yeditepe University Hospitals. ture equipped with cutting-edge technology and smart systems, has been serving since 26 August Within Yeditepe University Hospitals Imaging 2005. It carries out significant studies to train new Unit, Multislice CT (multi-slice computed tomog- and successful physicians with its staff consisting raphy), 3 Tesla MR, PET-CT (detecting and scan- of professors and associate professors who are ning cancerous tissues) and Gamma Camera are very successful in national and international le- some of the advanced technology devices in the vel. Representing Turkey in international arena world that provide great convenience in diagno- and bringing our country to the position to have sis and treatment. 34 a say in the medical world is the outmost priority 35 INTERNATIONAL PATIENT SERVICES Travel and Accommodation Organization What Can We Do For You? Free Medical Opinion Services When you decide visit the hospital, our expert logistics team provides state of art services for the visa process, overseas and When you or your family / friend face a serious health problem, in-city transportation and hotel reservation with competitive you feel that it’ s better to get another opinion from some other prices from the contracted hotels, welcome and farewell servi- doctors to have a clear picture about the problem. Our expert ces as free of charge. team is ready for you to get free-of-charge second medical opi- nion from the academic staff. All you need to do is to provide us Hospital Period the necessary medical documentation either in Turkish or Eng- lish. Patient consultant who is responsible for the follow-up of your procedures will have taken all appointments and make all pre- After we receive the medical document, our team will be con- parations if you are hospitalized. All services will be provided by tacting to our doctors and get their medical second opinion re- our experts that you may need in your mother language during garding your diagnostic or treatment options. You will receive your stay. MEDİPOL MEGA UNIVERSITY HOSPITAL ds accepting patients from all over the world. Medipol Uni- a comprehensive medical opinion report following our doctors’ Furthermore, appropriate meals for your taste are prepared in TURKEY’S LARGEST HEALTH COMPLEX HOUSING 4 HOSPI- versity Hospital takes firm steps forward with the big invest- review. our TALS: MEDİPOL UNIVERSITY HOSPITAL ments and advances in preventive / curative health services Medipol Mega Universtiy Hospital Medipol University Hospital is the Turkey’s largest priva- to imp rove the community’s quality o f life. • Organ Transplant • Neurosurgery • Urology te health investment as a university hospital incorporating • Cardiovascular Surgery • Orthopedics and Traumatology • Dental Treatment General, Cardiovascular Surgery, Oncology and Dental hos- FULLY EQUIPPED MODERN INFRASTRUCTURE AND POWER • Medical Oncology • Pediatric Hematology and Oncology • Nuclear Medicine pitals. Medipol University Hospital attracts attention with CAPACITY... • Radiation Oncology • General Surgery its modern architecture, intelligent building technology and advanced medical equipment and bears the distinction of be- Medipol University Hospital has capacity of 515 beds, inclu- ing one of Turkey’s best hospitals with a new generation of ding 140-bed Intensive Care Units (General, Coronary, CVS, technology. Medipol University Hospital is a new reference Neonatal Intensive Care) all serving with an infrastructure center in the health sector in both national and international equipped with intelligent systems and technology. Medipol arenas. University Hospital, having the highest number of depart- MODERN HEALTH COMPLEX IN INTERNATIONAL STANDARDS ments within the hospitals in Turkey, presents patient-cen- Medipol University Hospital, being a justifiable pride o f Me- tered superior service approach. The hospital is also is confi- dipol Education and Health Group in Turkey and in the world, gured with a new generation of technology being capable of 36 37 resulting in this spirit, is a health complex having JCI standar- performing simultaneous operations in 25 operating rooms Obesity Hair Transplant -Sleeve Gastrectomy -FUT -Gastric By-pass -FUE -Duodenal Switch Surgery -DHI Aesthetic Surgery Cardiology -Nose Job (Rhinoplasty) -Coronary angiography and Stent implantation –Abdominoplasty – Tummy Tuck -Coronary angioplasty and stent implantation -Eyelid surgery (Blepharoplasty) -Treatment of rhythm disorders –Eyebrow Lift (Electrophysiological Study) -Face Lift -Pacemaker implantation -Regional Fat Removal (Liposuction) -Repair of heart holes -Postpartum abdominoplasty -Treatment of heart valves (TAVI -Mitral Balloon -Breast Aesthetics Valvuloplasty) –Stent and Balloon dilatation for -Ear Aesthetics peripheral artery diseases -Body recontouring with liposuction –Body recontouring following obesity surgery VM Medical Park Mersin Hospital Having 35,604 sqm indoor area, 150 beds and 6 operating theaters, VM Medical Park Mersin Hospital adds value to the future in Mersin. Combining the multidisciplinary approach with pa- perienced academic staff. tient-centered service, VM Medical Park Mersin VM Medical Park Mersin Hospital offers 360-degree Hospital serves you to add value to your life through service approach ranging from medical prevention world class medical infrastructure, quarter-century and protection programs to cosmetic procedures, experience, numerous advanced diagnosis and tre- the most common chronic diseases – cardiovascular 38 atment units, up-to-date medical technology and ex- diseases -, and all metabolic diseases... 39 What We Have; • Treatment of oncology like Radiotherapy, • Diagnostics of oncology like Pet CT, Ga-68 Chemotherapy, Lutetium-177 Treatment and Dotate/PSMA Pet CT, Radiology Services and oncologic surgeries Interventional Radiology • Genetic tests, Pathology, Laboratory

Breast Clinic They are experienced in all diseases and Breast Clinic of Istanbul Oncology Hospital disorders of breast, ranging from common Istanbul Oncology Hospital and guidance of our extremely experienced deals with treatment of breast cancer with a conditions to rare, serious and complex • Founded in 2008 as oncology outpatient medical staff, all treatment protocols and multidisciplinary approach to ensure advan- ones. Advanced imaging techniques include clinic. processes are planned through a multidis- ced, high-quality breast cancer treat- ment tomosynthesis, breast US and breast MRI. • Since 2015, the clinic has grown into an ciplinary approach. based on the latest global research. In our hospital, all biopsies including breast “Oncology Hospital” and started admit- ting • In may 2021, hospital will be enlarged to Our breast health doctors use the most ad- vacuum biopsy and specific procedures such patients in May 2015. a high-standard oncology hospital with 75 vanced, innovative diagnostic and treatment as pre-operative sterotactic breast marking 40 41 • Provides services under the observation beds. techniques. are also performed. DENİZLİ TEKDEN HOSPITAL KAYSERİ TEKDEN HOSPITAL Equipped with the latest technology in European standards, The hospital is located at the city center and it can be Denizli Tekden Hospital serves patients in a digital hospital. easily accessed. The 16-storey building is constructed Tekden Hospital has the latest technology and an advanced on an area of 700 m2 and it has 11.000 sqm indoor diagnostic and treatment center in cardiovascular surgery, area. The hospital that meets all international stan- cancer treatment, neurosurgery, oncology and dialysis units. dards is characterized by outstanding features. Heads of these departments are renowned scientists. Highly Operating rooms of the hospital are equipped with advanced MRI unit, CT unit, x-ray unit, ultrasound unit, bone the top system technology. All rooms have air-con- density measurement unit, monitoring unit, modern opera- ditioning systems, lamin air flow, surgical microsco- ting rooms, intensive care unit, neonatal units and laborato- pes, endoscopic surgery systems and high-tech equ- ries are available at our hospital. ipment. Therefore, all operations can be performed At outpatient clinics of the new building of Tekden Hospital, at easily. least two physicians, medical professionals and experienced 6 operating rooms and two Angiography units, inten- staff work in each clinic. Patients are served by a multidiscipli- sive care units and delivery rooms are ventilated and nary team of doctors. Our hospital has a capacity of 150 beds filtered by laminair flow system. All patient rooms in total. are conditioned with fan-coil units and air conditio- ning system. All patient rooms are thermostatically controlled. Our international patients are served by personnel with good command in relevant languages. The hos- pital has a parking lot for patients, visitors and per- sonnel. By combining advanced technology, experience and love, Tekden Hospital offers valuable service to our people. 42 43 Having and using advanced technology in healthcare services, Kuzey Eye Diseases (Ophthalmology) Center admits patients in Trabzon by experienced healthcare professionals and a qu- alified team through a patient-centered service approach. Founded and being operated in Trabzon, Kuzey Ophthalmo- logy Center adopts quality service approach in the field of ophthalmology and aims superior success in diagnosis and treatment of eye (ocular) diseases with new-generation de- vices, experienced physicians and outstanding treatment mo-

dalities. Utilizing advanced diagnostic and therapeutic tech- ISTANBUL CENTER BREAST nology in the service delivery, Kuzey Ophthalmology Center and its physicians and experienced healthcare professionals always prioritize the patient satisfaction. Kuzey Ophthalmo- logy Center also provides international patients with qualit- 44 45 y-oriented professional healthcare services. 46 47 HEALTH & TRAVEL Istanbul

48 49 Our hotel is at walking distance to stores, restaurants, bars and beaches of Gümbet. Located on a hillside, our hospital offers a tremendous scene of Gümbet and sea.

Our hotel is at 600-m distance to the beach, 200-m dis- tance to county town and 4-km distance to Bodrum. (Shared taxi is available at 10-minute intervals to travel to Bodrum county town) Our hotel has 137 rooms (54 Family rooms, 83 Standard rooms.) Family rooms have one spacious bedroom and 1 sitting Animations, table tennis, dart and water slide Facility Services room. Rooms are equipped by air-conditioner, safe (sub- are available in our hotel along with playground Our services include safe (subject to charge), ject to charge), phone, TV, refrigerator and hair drier. and pools for kids and families. Turkish night is pool bar, market, hair dresser, pool with wa- Standard rooms have one bedroom and equipped by organized in one night every week. ter slide, 24-hour reception, renewed garden, air-conditioner, safe (subject to charge), phone, TV, mi- Pay Activities table tennis, kid pool, playground, internet ni-bar and hair drier. Sauna, Turkish Bath, Massage, Hair Dresser, corner, plasma TV in lobby and free-of-charge Our hotel has all-inclusive system. Breakfast (08:00 – Safe, fresh fruit juices, all export drinks, ice transportation to the beach. 10:00), Lunch (12:30 – 14:00), Dinner (19:30 – 21:30) are cream, grilled foods, bottled water, phone, in- Details of All-inclusive Service subject to buffet service. Snack bar (11:00 – 16:00), Tea ternet, laundry, market and late check-out (de- Check-out hour is 12:00 in our hotel. For late hour (17:00 – 18:00), all domestic alcohol and non-alco- pending on room availability). Doctor services check-out, please contact reception. Late che- hol beverages are served in bars (10:00 – 23:00). are free-of-charge. ck-out is subject to room availability. Entertainment

50 51 Let us help you plan Better Health Decision The services offered by our team at MPGCare can be broadly classified into the pre-treatment, during treatment, and post-treatment phase. BEFORE TREATMENT DURING TREATMENT DURING TREATMENT Expert Opinion Air Ambulance Medical Record Compilation We help you seek an Expert Opinion on your In partnership with the selected hospital, we We fetch all the final bill copies, scans, reports, diagnosis and treatment from an experien- provide Commercial Airline as well as Charter discharge summary and handover them to you ced team of doctors at MPGCare and specialist Air Ambulance with proper Medical Team and at the time of discharge. from a reputable hospital. Stretcher Services for very critical cases. Medicines Doctor Validation and Communication Fresh Quote We help get all the necessary medications as We share a comprehensive profile of the trea- Based on the initial evaluation by the doctor prescribed by the doctor before your return to ting doctor. and the investigation results, we coordinate the home country. Hospital Recommendation the updates in billing if there are any changes Regular Follow-up We recommend you a hospital or a healthcare in the course of treatment. The Patient Care manager at MPGCare helps ar- institution that is best suited for you, based on Free Airport to Hospital/Hotel Transfer range follow-up sessions with the doctor in the your ailment and its criticality. We help arrange and coordinate a complimen- future after your return and stays in constant Transparent Treatment Cost and Other Expen- tary airport pick up in an AC cab or an ambulan- touch for any support as required. ses ce, as required. Free Hotel to Airport Transfer We give a clear and accurate indication of the Dedicated Patient Care Manager We help arrange and coordinate a complimen- total cost of treatment including treatment, A patient care manager is always available tary airport drop in an AC cab. stay, meals and around the clock to help with your medical other expenses. case and manage everything from hospital co- Visa Assistance ordination to doctor appointments and billing. We provide and help prepare documentation Communication Assistance for visa approval and coordinate with the em- We arrange for an on-ground Interpreter (if ne- bassy to expedite the visa process. eded) to bridge any communication gap with 24x7 Patient Care Support the hospital staff and the doctor. A dedicated patient case manager stays in constant touch with you to help you at every step of the decision-making process and resol- 52 ve queries that you may have. 53 MPGCARE Health Tourism Company has the certificate of aut- WE HAVE SEVERAL CERTIFICATES horization for international health tourism issued by the Re- public of Turkey Ministry of Health. MPGCARE Health Tourism Company is a member of Associati- on of Turkish Travel Agencies DOCUMENT CODE DATE TIM20-110518-04399 05.11.2020 18:04

TO WHOM IT MAY CONCERN

Company with tax number 6231340303 and with name MPGCARE TURİZM DANIŞMANLIK BİLİŞİM SAĞLIK HİZM. İÇ VE DIŞ TİC. LTD. ŞTİ. is an active exporter member of Eastern Black Sea Exporters' Association with the registration number 1772

This letter has been prepared regarding the company’s request and valid thru 31.12.2020

54 55 ‘Turkish Medical Travel Agency’