A Picture of Health – Exhibition Resource

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EXHIBITION RESOURCE Exhibition Resource 2 3

This PDF exhibition resource has been produced to record the content of A Picture of Health – From Policy to Places Designed for People. It includes the 16 exhibition panels that have been reformatted to A4 for easier online viewing with embedded hyperlinks to the two exhibition films. The A Picture of Health exhibition was shown at: The European Union Health Property Network Conference, Edinburgh 1 – 3 October 2014 The Scottish Healthcare Conference, Crieff 6 – 7 November 2014 Gallery 2 at The Lighthouse, Glasgow 13 November 2014 – 28 January 2015

Barrhead Health and Care Centre Design team - Avanti Architects Ltd. Image credit - Tom de Gay at Avanti Architects

A Picture of Health ads.org.uk @ArcDesSco A Picture of Health ads.org.uk @ArcDesSco From policy to places hfs.scot.nhs.uk @NHSNSS From policy to places hfs.scot.nhs.uk @NHSNSS designed for people scotland.gov.uk @scotgov designed for people scotland.gov.uk @scotgov Exhibition Resource 2 3

Barrhead Health and Care Centre Design team - Avanti Architects Ltd. Image credit - Tom de Gay at Avanti Architects

Over the past few years the NHS in Scotland We hear from the people involved, including 02 has embarked on a world leading process the policy leaders and staff in the NHS, on where the quality of new facilities is formally how this is improving the patient and staff considered in the decision to fund them. In experience and the sustainability and value this exhibition you will see how design briefs of projects. We celebrate the great facilities that give voice to the needs of patients, staff being developed across Scotland and the and the wider community are being used to design talent that is making these visions of guide investment and improve outcomes for health a reality. the service and the public.

Who is involved

03 Urban Gym as part of a new health centre development, Project supported by the Green Exercise Partnership

01 Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) 04 Archial NORR (architect) Image credit - ERZ (landscape architects)

02 Scottish National Blood Transfusion Service, Edinburgh 04 Design team - Reiach and Hall Architects Rankinfraser Landscape Architecture llp Image credit - Reiach and Hall Architects

03 Urban Gym Wall at Possilpark Health and Care Centre Design Team - ERZ (landscape architects) AHR Architects Ltd Image credit - ERZ (landscape architects)

04 Firhill Partnership Centre, Edinburgh Design team - Gareth Hoskins Architects

Who is involved

03 Urban Gym as part of a new health centre development, Project supported by the Green Exercise Partnership

01 Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) 04 Archial NORR (architect) Image credit - ERZ (landscape architects)

02 Scottish National Blood Transfusion Service, Edinburgh 04 Design team - Reiach and Hall Architects Rankinfraser Landscape Architecture llp Image credit - Reiach and Hall Architects

03 Urban Gym Wall at Possilpark Health and Care Centre Design Team - ERZ (landscape architects) AHR Architects Ltd Image credit - ERZ (landscape architects)

04 Firhill Partnership Centre, Edinburgh Design team - Gareth Hoskins Architects

About this film Summary

This film discusses NHSScotland’s future Peter Haggarty “NHSScotland’s ‘2020 Vision’... is that by This is particularly important for healthcare vision, and how the partners to the Health Facilities Scotland (HFS): supports 2020 everyone is able to live longer healthier facilities, where the environment supports NHSScotland Design Assessment Process Health Boards by developing guidance and lives at home, or in a homely setting. therapy, and the physical and psychological (NDAP) support Health Boards in delivering providing expert support in sustainability, fire, well-being of patients, staff and visitors is We will have a healthcare system where that. The film features interviews with: healthcare design etc. paramount. we have integrated health and social care, Mike Baxter Jim MacDonald a focus on prevention, anticipation and Client teams in Health Boards are Scottish Government Health and Social Architecture and Design Scotland (A+DS): supported self management. When hospital supported in their role by partners in the Care Directorate (SGHSCD): responsible advises clients and decision makers across treatment is required, and cannot be national bodies above who bring expertise for policy and the targeting of funding for a range of sectors, and seeks to engage the provided in a community setting, day case in briefing, evidence based design, the healthcare estate. public in making better places. treatment will be the norm. Whatever the sustainability, health promotion through setting, care will be provided to the highest landscape and art, fire, decontamination standards of quality and safety, with the etc. This support takes a tailored approach person at the centre of all decisions.” to standards and assessment: for example project-specific BREEAM ‘excellent’ targets

are agreed to ensure sustainability issues The NHSScotland Design Assessment are addressed in a responsible and resource Process (NDAP) was introduced in 2010 efficient manner. The partners also help in to improve consistency in the quality of sharing good practice and learning between facilities being delivered across Scotland; projects. it sits within the business case process so that the potential of the development can be A key characteristic of the process – and considered in the decision to fund. key to the success of projects – is that of collaboration. The process encourages In recent years the value of good design has early engagement of stakeholders in been increasingly recognised and a growing developing the vision for the project: body of evidence demonstrates that good positive collaboration with design teams design adds value, not only economically, and partners to develop solutions through but also in terms of a range of social and iterative design and shared testing. We environmental benefits. are currently refreshing the business case process to better embed NDAP, and further emphasise the need for clear, measurable benefits at each project’s outset.

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About this film Summary

Click image or copy link to your browser https://vimeo.com/111615688

The basis of any project is a clear brief, one ‘Design Statements’ are developed NHSScotland Design Assessment Process that captures not just what the development through engagement with a broad range of must contain – the spaces and functions – stakeholders including clinicians, facilities but what it must support people to do: to managers and patient representatives. The diagram shows how this design brief is integrated as a key part of how the developing project is reach help more easily, to relax in peace or The starting point of this engagement is the assessed – forming a common language for client, to encourage people to be up and about, to business objectives for the development, designer, and decision maker on the aspects that are communicate with colleagues better. How things like improved access to services, often seen as intangible or too subjective to value. these attributes are achieved will rely on increased integration, increased efficiency, NHSScotland Design Assessment Process helps A the skill of the design team in marrying the etc. Using these, the group verbally walk project teams maintain a line of sight between 2020 different aspects of the brief and the site. through a ‘day in the life’ firstly of a patient, policy and places for people. vision However, the client team can, at a very early then a staff member and a visitor, to capture stage, develop a shared vision that can be what the facility must do for these people used to both build confidence in a better at each stage of their journey from home, We help project teams establish a strategic brief based on service and local Need future and to check they are on track to to treatment and back again, to realise needs, capturing the voice of users to deliver it. those objectives. These needs are recorded influence outcomes. This is the ‘Design for Statement’ described above. as short statements, and benchmarked change For new or substantially refurbished health through examples of good practice, learning We support decision makers projects this is captured in a ‘Design Initial Agreement in Boards and Government in from the successes Statement’. This is typically eight to ten agreeing success measures. of others. pages containing short statements of need We can help in assessing early matched with images of what success might The following boards in the exhibition options and concepts for building Develop site and landscape. We provide look like in relation to these; additionally illustrate the ambitions of NHSScotland for assistance with setting sustainability and design options there is a view of how the development will how their facilities will support the public and technical standards etc. be a positive addition to the community and staff. They also highlight the quality We report to decision makers Outline Business Case on the extent to which the context. The client’s approach to how this of environments that are being achieved project looks on track to brief will be used to inform key decision through the skills of Scotland’s designers Design Assessment can deliver benefits to assist in We can support teams in inform Planning Application their decision to progress. points completes this statement of need and developers to respond to these considering detailed design and of intent. briefs in a way that is both economical aspects, energy use etc. Develop design of facility and uplifting.

At the final reporting stage Full Business Case we assess the design in relation to original vision and national standards.

Construct and commission

We help learn lessons and celebrate successes, informing future projects. Better Places for People

At the final reporting stage Full Business Case we assess the design in relation to original vision and national standards.

Construct and commission

We help learn lessons and celebrate successes, informing future projects. Better Places for People

03 The facility must improve access for people The facility should feel part of the coming from remote locations by car, but community and, through its location be no harder for those walking from the and design, enable easy access to village or using buses. Its location must be local community facilities. It should clear for infrequent and ‘one-off’ patients also encourage the local community to such as tourists. use appropriate parts of the site to aid Rural Health Centre integration and lower stigma. Adult Mental Health Inpatient

…[it] must improve both physical accessibility and help overcome perceptual The design of the facility (building landscape barriers to access. Using the facility must and parking) and subsequent plans feel like an integral part of the community for voided sites must provide positive experience, not separated from it – it must connections to other areas of investment be near shops or other local amenities to in the community. It must… connect

aid recognition and familiarity and so community areas and facilities 04 other activities can be carried out on the and contribute to community regeneration same trip. and pride. Urban Community Health Centre Urban Health Centre

01 Dalkeith Health Centre 04 Royal Edinburgh Hospital Masterplan Design team - Austin-Smith:Lord Design team - ERZ (landscape architects) Image credit - Keith Hunter Photography Archial NORR (architect) Image credit - ERZ (landscape architects) 02 Migdale Hospital, Bonar Bridge Design team - Austin-Smith:Lord 05 Eastwood Health Centre, Image credit - John Paul Photography East Renfrewshire Design team - Gareth Hoskins Architects 03 Stirling Care Village Design team - jmarchitects

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03 The impression of the hospital (for those The initial impression of the facility arriving at and passing the site) must must provide a feeling of welcome, both convey a welcoming and professional during the day and in darkness, for all the nature; it should not be too urban, austere community. It must not be formal, corporate or clinical. The positive use of landscaped or defensive; feeling [like] a community space and the views from the site to facility [and] not an institutional one... landmarks will be important in making the It should not have a split personality. development feel familiar. Integrated Health and Recreation Facility Rural Hospital

The experience of arriving at the site must be the first step in providing reassurance and a sense of sanctuary. Young Person’s Mental Health Centre

04 01 Midpark Hospital, Dumfries 03 Aberdeen Community Health Design team - Archial NORR (architect) and Care Village ERZ/Jencks² (landscape architects) Design team - jmarchitects Image credit - Charles Jencks 04 The West Centre, Drumchapel 02 Barrhead Health and Social Care Design team - Anderson Bell Christie Centre Design team - Avanti Architects Image credit - Keith Hunter Photography Image credit - Tom de Gay at Avanti Architects 05 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / Ryder / NBBJ / FIRA

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The experience of arriving at the site must be the first step in providing reassurance and a sense of sanctuary. Young Person’s Mental Health Centre

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03 Entry into the hospital (planned visits) The initial space of the facility must clearly must be inclusive and welcoming, communicate that ‘there’s lots happening, supporting patients to retain their sense what’s happening and it’s for you’, providing of independence (not losing themselves clear direction and easy onward access to in the system) and to build confidence and between services and facilities. It must in the service. Arriving at the hospital in be both a place you go through and also an emergency must give straightforward provide distinct spaces for reception access to help. and for sitting/social activities so that it is Rural Hospital also a usable place. Urban Health Centre

On arriving, there must be immediate welcome to an environment that conveys and supports mutual trust and respect. The arrival space must be open and light

with easy direction to the full range of 04 01 Chalmers Sexual Health Centre 03 West of Scotland Satellite services offered. Design team - Campbell and Radiotherapy Facility, Monklands Urban Community Health Centre Arnott Architects Hospital, Airdrie Image credit - Chris Morgan, Design team - Keppie Design Locate Architects 04 Aberdeen Community Health 02 Dumfries and Galloway Royal and Care Village Infirmary Design team - jmarchitects Design team - Laing O’Rourke / Ryder / NBBJ / FIRA 05 Blackburn Partnership Centre, West Lothian Design team - Gareth Hoskins Architects

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On arriving, there must be immediate welcome to an environment that conveys and supports mutual trust and respect. The arrival space must be open and light

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02 The shared social space must be designed The communal living areas must be such that it can be used (and combined arranged and designed such that they are with other adjacent resources such as adaptable to deal with a large range of meeting spaces) to become a stand-alone demands, enabling personal space and also community space to extend the range social interaction, and dealing sensitively of services that can be provided over an with the different issues and expectations extended day, allowing groups to come around food and eating. They should be together for mutual support and events to bright, relaxing, beautiful and reassuring. be held such that the facility is a familiar They must give access to safe external part of community life. areas allowing young people to go outside Urban Community Care Centre without needing permission. Young Person’s Mental Health Centre

Social space (shared rest/lunch room) in particular must be located such that it’s easily accessible to all staff and attractive enough to encourage use at meal times and other times. Urban Community Care Centre

01 Aberdeen Community Health and Care Village Design team - jmarchitects

02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ

03 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale

04 Migdale Hospital, Bonar Bridge Design team - Austin-Smith:Lord Image credit - John Paul Photography

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01 Aberdeen Community Health and Care Village Design team - jmarchitects

02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ

03 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale

04 Migdale Hospital, Bonar Bridge Design team - Austin-Smith:Lord Image credit - John Paul Photography

01 01 04

02 There should be no more restrictions on Wayfinding must be largely intuitive, using a person’s freedom than is warranted by a clear organisation and hierarchy of spaces his or her clinical condition. When and and routes. Use of colour, art, natural light where appropriate, patients must be able and views to outside will assist orientation to access a choice of environments; giving of users and encourage links with external the option of privacy in one’s own room, landscape and outside world. a social communal space and external Adult Mental Health garden space. Older Adult Mental Health Staff circulation areas to be shared such that you meet people from other teams in Journeys both to consulting, and onward your normal use of the building, and space to diagnostics or other consultations, must is provided at natural meeting points to be short, convenient and pleasant to help allow informal/impromptu conversations. retain self-reliance, lower stress levels and Urban Community Care Centre

shorten visit duration. 03 04 Rural Hospital

01 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography

02 Royal Aberdeen Children’s Hospital Graphic Design - StudioLR

03 Stobhill Hospital, Glasgow Design team - Reiach and Hall Architects Image credit - Andy McGregor

04 The West Centre, Drumchapel Design team - Anderson Bell Christie (architect) / Tim Taylor (artist) Image credit - Keith Hunter Photography

05 Dumfries Dental Centre Design team - Archial NORR

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shorten visit duration. 03 04 Rural Hospital

01 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography

02 Royal Aberdeen Children’s Hospital Graphic Design - StudioLR

03 Stobhill Hospital, Glasgow Design team - Reiach and Hall Architects Image credit - Andy McGregor

04 The West Centre, Drumchapel Design team - Anderson Bell Christie (architect) / Tim Taylor (artist) Image credit - Keith Hunter Photography

05 Dumfries Dental Centre Design team - Archial NORR

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02 On arrival at the appointment area, patients Waiting areas must both provide a pleasant must be received in a manner that retains experience for service users before dignity and confidentiality, with any appointments, but also be designed to allow conversations with reception staff being a mutual support and additional services to be step away from waiting areas. provided in a social setting. Waiting areas

Rural Hospital should not stigmatise different groups, but must provide privacy to vulnerable people from being on public view. Waiting areas must be pleasant with good Urban Community Health Centre natural light and positive distractions (views/play). Patient must be able to deal with their human needs (toilet, distracting an accompanying child, hiding in a book) whilst keeping in touch with what’s happening in relation to their own appointment. 03 Rural Hospital

01 Barrhead Health and Care Centre Design team - Avanti Architects Ltd Image credit - Tom de Gay at Avanti Architects

02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ

03 West of Scotland Satellite Radiotherapy Facility, Monklands Hospital, Airdrie Design team - Keppie Design

04 Chalmers Sexual Health Centre, Edinburgh Design team - Campbell and Arnott Architects

01 01 04

01 Barrhead Health and Care Centre Design team - Avanti Architects Ltd Image credit - Tom de Gay at Avanti Architects

02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ

03 West of Scotland Satellite Radiotherapy Facility, Monklands Hospital, Airdrie Design team - Keppie Design

04 Chalmers Sexual Health Centre, Edinburgh Design team - Campbell and Arnott Architects

01 01 04

02 The design and location of consulting and Spaces must be arranged and designed to treatment rooms must provide good daylight support ease of communication within and while retaining adequate visual and audio between services such that: privacy. – Staff can be supported by colleagues Rural Health Centre within the same area… [and] – Issues requiring a broader team can be dealt with as they arise to reduce the need …the building finishes, fixtures and fittings for additional visits and to improve speed should be robust, easily cleaned and readily of services. maintained over a long life span of use. It Urban Community Health Centre is, however, important that this need for robustness is not pursued at the cost of providing an environment that is humane and therapeutic. Adult Mental Health Inpatient

01 Gorbals Health and Care Centre Design team - jmarchitects 04

02 Dumfries Dental Centre Design team - Archial NORR

03 Barrhead Health and Social Care Centre Design team - Avanti Architects Image credit - Tom de Gay at Avanti Architects

04 Inverclyde Adult and Older Person Continuing Care Facility, Greenock Design team - Archial NORR

01 Gorbals Health and Care Centre Design team - jmarchitects 04

02 Dumfries Dental Centre Design team - Archial NORR

03 Barrhead Health and Social Care Centre Design team - Avanti Architects Image credit - Tom de Gay at Avanti Architects

04 Inverclyde Adult and Older Person Continuing Care Facility, Greenock Design team - Archial NORR

The treatment suite (room, route and Therapy rooms require to be relaxed and changing areas) must feel private and calm, with good visual links to greenspace, calming and be arranged to facilitate daylight and ventilation and good acoustic different people’s needs in terms of separation. The detail of the design, in changing. The thermal environment must the choice of artwork, furniture and soft be easily and responsively manageable to furnishing, must feel creative and positive. meet patients’ personal needs. There must Young Person’s Mental Health Centre be positive distractions available to assist the patient while they are alone during treatment. External spaces are a key part of the Specialist Treatment Centre therapeutic environment providing a venue for peaceful sanctuary, social interaction and ‘green therapy’. Adult Mental Health 02

01 Muirview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

02 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography

03 Maggie’s Cancer Caring Centre, Inverness Design team - Page/Park Architects Image credit - Maggie’s Cancer Caring Centres

04 Mental Health Bedroom Design Study Interior design - haa design

01 Muirview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

02 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography

03 Maggie’s Cancer Caring Centre, Inverness Design team - Page/Park Architects Image credit - Maggie’s Cancer Caring Centres

04 Mental Health Bedroom Design Study Interior design - haa design

Inpatient areas must support patients to: Staff facilities must allow them rest, relaxing maintain a sense of self control, privacy social interaction and time away for respite. and dignity; have positive distractions from Urban Community Health Centre being in the hospital; get up and about and engaging in normal activities (like getting dressed in the day, trying a potter outside) The bedroom will be the patient’s home and social interactions as quickly as during their stay, but not the primary possible; and maintain links to, and support place where they spend their day. The from, family and friends. bedroom must be a safe, private and Rural Hospital peaceful place. Through the combination of sensitive interior design and the use of daylight and views to green landscape, The [ward] layout should encourage the room must provide an attractive, non- interaction between patients and staff clinical atmosphere. The relationship of 02 such that it feels like ‘help is always the bedroom to adjacent spaces must at hand’. encourage patients to venture out. Adult Mental Health Inpatient Adult Mental Health

01 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale

02 Midpark Hospital, Dumfries Image credit - Ruth Clark

03 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

04 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

01 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale

02 Midpark Hospital, Dumfries Image credit - Ruth Clark

03 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

04 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

02 Office based working environments must The facility to be designed to ensure the provide a range of spaces for different types most efficient use of space and in particular of tasks such that impromptu meetings can that the utilisation of shared space is be held easily and sensitive phone calls can optimised. Efficient space allocation and be made in quiet spaces away from noise ability to respond to future service changes and distractions. effectively. Urban Community Health Centre Urban Health Centre

The design of the facility must encourage The design of the facility must encourage interdisciplinary working, communication people to want to work there, and to feel and knowledge transfer and training as a happy in their work. The facility must have key benefit of the co-location of the two something of the characteristics of the current facilities. place that encourage people to come and Specialist Lab settle away from the cities they may have trained in. Rural Hospital

01 Eastwood Health and Social Care Centre, East Renfrewshire Design team - Gareth Hoskins Architects

02 Midpark Hospital, Dumfries Design team - Archial NORR Image credit - Andrew Lee Photography

03 Stobhill Hospital Ward Extension, Glasgow Image credit - Michael Wolchover

04 Stobhill Hospital Ward Extension, Glasgow Design team - Reiach and Hall Architects Image credit - Michael Wolchover

05 Scottish National Blood Transfusion Service, Edinburgh Design team - Reiach and Hall Architects 03

04 05

01 Eastwood Health and Social Care Centre, East Renfrewshire Design team - Gareth Hoskins Architects

02 Midpark Hospital, Dumfries Design team - Archial NORR Image credit - Andrew Lee Photography

03 Stobhill Hospital Ward Extension, Glasgow Image credit - Michael Wolchover

04 Stobhill Hospital Ward Extension, Glasgow Design team - Reiach and Hall Architects Image credit - Michael Wolchover

05 Scottish National Blood Transfusion Service, Edinburgh Design team - Reiach and Hall Architects 03

04 05

About this film More feedback How clients use Design Statements

This film asks some of the people who Dr Safia Qureshi and Susan Rossborough In 2014, a survey of design and delivery are delivering these facilities how the NHS National Service Scotland: project teams engaged in the process found: It was great to be able to use the Design NHSScotland Design Assessment Process leaders for the new Scottish National Blood Statement to remind colleagues of why we – Over 90% of clients, and 85% of the (NDAP), and the support from partners in Transfusion Service should have a great building and how the respondents from delivery teams, felt that national organisations, has helped them and design would deliver this. Stephen Howie the process had improved their projects. what benefits they see on the ground. NHS Dumfries and Galloway: involved in The film interviews: – Compared with 3 to 5 years ago, 75% of the commissioning of GP premises, recent [We] use key messages from design clients felt they were more able to value facilities for dental and mental health, and as part of communication strategy and John Donnelly the quality of the end product of the NHS Greater Glasgow and Clyde: involved a new £200m community hospital. in developing subsequent projects e.g. project at key decision points, and 87% in the development of new primary and arts strategy. felt they were more likely to develop better community care facilities across the region. facilities. to remind colleagues that we shouldn’t settle – Two-thirds of respondents from delivery for what we currently have (poor quality teams agreed that NHSScotland is now accommodation) and that we can aspire to an more likely to deliver better buildings, excellent new facility. though a number noted continued difficulties in valuing the design skills needed to deliver on this ambition. We are using Design Statements as part of our briefing process to Hub in new projects, in order that the design aspirations are clearly articulated in the base document for all subsequent appointments.

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About this film More feedback How clients use Design Statements

Click image or copy link to your browser https://vimeo.com/111615689

Clients’ feedback on the process as a whole Contact us

Could this type of working help your project +44 (0) 131 556 6699 or your sector? Contact A+DS to find out how [email protected] We would never have come up with the The availability of an external facilitator who we can help. www.ads.org.uk requirements on our own and would had a good knowledge and understanding not therefore have had the right briefing of the operation and function of a health documents to give to the market. and care centre was important in guiding Edinburgh Office Glasgow Office Architecture and Design Scotland Architecture and Design Scotland the users in being able to express what was Bakehouse Close, 146 Canongate 11 Mitchell Lane important to them. The support has been very beneficial Edinburgh EH8 8DD Glasgow G1 3NU both in terms of pushing the design team to improve the design and in relation to It was very difficult for our team to grasp our engagement with the local planning some design concepts that we don’t Exhibition credits authority. currently enjoy e.g. natural daylight in working areas [and] was invaluable in Graphic design Architecture and Design Scotland is grateful showing us what we should aspire for, and KVGD / Kerr Vernon Graphic Design for the contribution of those interviewed for As we develop more schemes using NPD* equally importantly, why. the films, to the client and design teams of and the Hub initiative we need to recognise Film production the featured projects and for the support of that the client’s relationship with the design Michael Rea Media our colleagues from the Scottish Government team is not as direct as it is in traditional [The process] helped us understand how to Health and Social Care Directorate and capital schemes. NDAP helps to support articulate the human needs of the building Health Facilities Scotland.

the client to ensure that our schemes are and to see this was not incompatible with Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) more than simply a response to an output functional requirements. Archial NORR (architect) specification.

*NPD and the Hub initiative are public procurement routes which generally use private finance

Clients’ feedback on the process as a whole Contact us

*NPD and the Hub initiative are public procurement routes which generally use private finance