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Investors' Presentation INVESTORS’ PRESENTATION Q1 2020 - EARNINGS CONFERENCE CALL TABLE OF CONTENTS I. KSA INSURANCE INDUSTRY II. COVID-19 SUMMARY III. TAWUNIYA’S PERFORMANCE IV. COMPANY OVERVIEW 2 KSA INSURANCE INDUSTRY Change Separator KSA INSURANCE INDUSTRY Active regulators… Over-supplied with Insurers… Compulsory-Driven market… MEDICAL MOTOR PROPERTY & CASUALTY COMPULSORY All private sector employees All motorists must carry a All government infrastructural PRODUCTS (including their dependents) must have 3rd party liability projects are required to have an insurance through their employers Motor insurance Property & Casualty insurance 33 86 64 14 10 4 3 LICENSED COMPANIES Insurance & Loss Actuarial Insurance Reinsurance Brokers Agents Assessors & TPAs Service Advisors Companies Adjusters Providers REGULATORS Saudi Arabian Monetary Authority Council of Cooperative Health Insurance Capital Market Authority (SAMA) (CCHI) (CMA) 4 KSA INSURANCE INDUSTRY Underpenetrated market with high potential for growth… GLOBAL-LOOK COUNTRY-LOOK* (2019) (2019) SR 18,000 USA, 7.1%, 16,804 16,000 PENETRATION UK, 10.6%, Advanced EMEA, 7.6%, 14,000 16,886 12,285 Total GDP Non-oil GDP 12,000 1.27% 1.86% 10,000 8,000 Density Bahrain, 1.8%, 1,950 UAE, 2.9%, DENSITY 6,000 4,894 SR 1,104 Per Capita 4,000 KSA, 1.2%, Emerging 2,000 1,104 EMEA, 2.0%, Health & Property & Motor 0 Protection Casualty SR 251 0% 2% 4% 6% 8% 10% SR 687 SR 165 Penetration Source: Swiss Re Sigma Report 2019 * Preliminary data from the General Authority for Statistics 5 EMEA (Europe, Middle East, Africa) KSA INSURANCE INDUSTRY Medical insured lives experiencing a decline compared to end of 2019… TOTAL INSURED LIVES -7.5% Saudis ( ‘ 0 0 0 ) +0.6% Expats -5.0% 11,020 7,585 10,471 7,015 31% 33% 3,436 3,456 69% 67% 31-Dec-19 21-Jun-20 31-Dec-19 21-Jun-20 Primary SAUDIS EXPATS Dependent ( ‘ 0 0 0 ) ( ‘ 0 0 0 ) 2,118 5,892 2,053 5,489 -3.1% -6.8% 1,317 1,402 +6.5% 1,693 1,526 -9.9% 31-Dec-19 21-Jun-20 31-Dec-19 21-Jun-20 Source: CCHI 6 KSA INSURANCE INDUSTRY The decline is driven by drop in expats insured lives… Saudis Expats Total 11.4 11.5 11.4 11.1 11.3 11.3 11.2 11.2 11.1 11.2 11.1 11.0 11.2 11.1 11.1 10.7 10.6 10.5 8.1 8.1 7.9 8.0 8.0 8.1 7.9 7.8 7.8 7.7 7.7 7.6 7.7 7.6 7.5 7.3 7.1 7.0 3.5 3.5 3.6 3.2 3.2 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.5 3.5 3.4 3.5 3.5 3.5 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 21-Jun-20 Source: CCHI 7 KSA INSURANCE INDUSTRY Medical GWP Growth Rates… QUARTER ON QUARTER 18% 15% 16% 11% 10% 8% 5% 7% 5% 6% 6% 2% -2% -6% -5% -10% -10% Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3 Q4 Q1 Q 2 Q3 Q 4 Q 1 Q 2 Q3 Q4 Q1 2016 2016 2016 2016 2017 2017 2017 2017 2018 2018 2018 2018 2019 2019 2019 2019 2020 ROLLING 12 MONTH 9% 8% 3% -4% Q1, 2017 Q1, 2018 Q1, 2019 Q1, 2020 • All data excludes Saudi Re 8 • Q1, 2019 & Q1, 2020 excludes 12 companies (UCA, Allianz, Gulf Union, Gulf General, Salama, AlAhlia, Saqr, Alalamiya, Wafa, Amana, AlJazira & Metlife) KSA INSURANCE INDUSTRY Motor GWP Growth Rates… QUARTER ON QUARTER 28% 28% 5% -1% -4% -5% -8% -8% -4% -11% -16% -15% -12% -11% -22% -17% -31% Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3 Q4 Q1 Q 2 Q3 Q 4 Q 1 Q 2 Q 3 Q 4 Q1 2016 2016 2016 2016 2017 2017 2017 2017 2018 2018 2018 2018 2019 2019 2019 2019 2020 ROLLING 12 MONTH 1% -5% -15% -19% Q1 Q1 Q1 Q1 2017 2018 2019 2020 • All data excludes Saudi Re 9 • Q1, 2019 & Q1, 2020 excludes 12 companies (UCA, Allianz, Gulf Union, Gulf General, Salama, AlAhlia, Saqr, Alalamiya, Wafa, Amana, AlJazira & Metlife) KSA INSURANCE INDUSTRY P&C GWP Growth Rates… QUARTER ON QUARTER 75% 15% 18% 1% 4% -10% -6% -6% -9% -6% -5% -8% -13% -21% -22% -14% -17% Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3 Q4 Q1 Q 2 Q3 Q 4 Q 1 Q 2 Q 3 Q4 Q1 2016 2016 2016 2016 2017 2017 2017 2017 2018 2018 2018 2018 2019 2019 2019 2019 2020 ROLLING 12 MONTH 27% -8% -8% -15% Q1 Q1 Q1 Q1 2017 2018 2019 2020 • All data excludes Saudi Re 10 • Q1, 2019 & Q1, 2020 excludes 12 companies (UCA, Allianz, Gulf Union, Gulf General, Salama, AlAhlia, Saqr, Alalamiya, Wafa, Amana, AlJazira & Metlife) COVID-19 SUMMARY COVID-19 SUMMARY Most recent statistics and government efforts… TOTAL ACTIVE RECOVERED CRITICAL CASES DEATHS NEW CASES - DAILY TREND 4,400 COVID-19 CASES 3,300 2,200 th 154,233 54,086 35% 98,917 64% 1,955 1% 1,230 1% 1,100 as of 20 June 2-May 12-May 22-May 1-Jun 11-Jun STEPS TAKEN GOVERNMENT ENTITIES LEADING THE FIGHT Ministry of Health (MOH) Heavy reliance on technology by the government to combat the pandemic: Center for Disease Prevention and Control (Weqaya) • MOH Helpline (937) has been dedicated to answer/guide callers around the clock Ministry of Interior (MOI) • Weqaya published preventive measures for households, workplaces, HEALTH CARE CAPACITY communities, mosques, food providers and public transportation • Launch of “Tawaklna” application to issue permits during curfew hours or Designated 34 emergencies Hospitals • MOH launched “Tatamman” clinics to examine patients with COVID-19 Hospital symptoms (24 hours) Beds +80,000 • MOH launched “Tabaud” phone app to notify people if they had been around infected individuals ICU 8,000 • MOFA is managing the return of citizens outside the kingdom and Beds coordinating the departure of expats to their home countries if desired Isolation Beds +2,000 Source: MOH, MOI, Weqaya, WHO 12 COVID-19 SUMMARY - GOVERNMENT ACTIONS A summarized timeline of active measures taken to control and combat the spread as well as protecting the people… Remote working Gov. donates All public imposed on public $10m to WHO transportation is sectors, suspension shutdown (air, of malls & public buses, trains and gatherings 1st warning by Suspended all taxies) MOH for travelers education sector to China Closure of all mosques Kingdom wide curfew (7PM-6AM) 21st 8th 9th 16th 17th th 23rd J A N F E B M A R 20 22nd 26th 2nd 4th 14th 18th 30th 1st MOH kicks- infected 50bn support Remote Gov. announces off case by gov. for working free treatment for mitigation private sector imposed on all (incl. illegal measures private sector immigrants) Suspended entry for Suspended all Suspended all Umrah & Umrah activities air travel Tourism visa Source: Center of Government Communications (CGC) 13 COVID-19 SUMMARY - GOVERNMENT ACTIONS A summarized timeline of active measures taken to control and combat the spread as well as protecting the people… Gov. extends Curfew adjusted Extension of Curfew MOH launched remote working 9am – 5pm on permitting till 8PM “Tabaud” till further notice majority of cities –Except Mecca Launch of Gov. support Return Curfew “Tawaklna” MOH launched 60% of private “Protection from on Jeddah for 2 sector salaries corona” awareness weeks platform 3rd 11th 21st 5th 19th 31st 5th 14th A P R M A Y J U N 2nd 6th 15th 16th 12th 26th 29th 6th 21st CCHI demands Gov. provides MOH Life is back to insurers to SAR 50bn Launch of launched 24h Curfew normal (intl. adopt support to “Return “Tatamman” for 4 days travel still on- telemedicine private sector Carefully” clinics during Eid hold) within 90 days phase 24hrs curfew Gov. donates MLSD on main cities $500m to announced global back-to-office organizations guidelines Source: Center of Government Communications (CGC) 14 COVID-19 SUMMARY - TAWUNIYA ACTIONS Following the governments footsteps, we took immediate measures to ensure the safety and wellbeing of our employees… Engaged a professional Exempt employees Stopped all business Established in-premise Enabled employees to Back to office gradually provider to sanitize all from using fingerprint travel activities to clinic to test the work remotely and with flexible hours while company premises and system to avoid spread protect employees employees and identify activated applying protective increased hygiene tools cases teleconferencing tools protocols and sanitizers Launched a hotline to answer Established IT hotline to Continuous awareness HR support and guidance to Tawuniya collaborated with Donated 25mn SAR to the employees medical questions support end-users and communications to all employees on general remote approved medical centers Health Endowment Fund to or COVID-19 inquires & ensure business continuity employees on COVID-19 working guidelines and online to conduct free tests for assist government efforts in preventative measures training employees with symptoms combating COVID-19 15 COVID-19 SUMMARY - TAWUNIYA ACTIONS As a pioneer in the insurance industry, we supported the government efforts by establishing 21 drive-thru testing centers MAIN HIGHLIGHTS • Operational centers have been handed over to MOH (in Riyadh, Makkah, Medina, Jeddah, Abha and Dammam) • A capacity of 20,000 daily tests across the kingdom • Tests are drive-thru and each center contains 10-14 lanes • Dedicated lanes for the elderly and people with special needs 16 COVID-19 SUMMARY - REGULATORY INTERVENTION SAMA issued “Decision-189” on May 8th, 2020… The decision was released to support insurance companies and clients due to COVID-19 impact, and it stated: 1.
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