2011 Annual Report
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R E R E D % D AREHOL t 39.8otal shareholder AREHOL H D H D S ER S ER
G V Return in 2011 G V IN A IN A V L V L REHO I U REHO I U A LD R A LD R SH E E SH E E R D R D G G N V N V AREHOL AREHOL I A I A H DE H DE V L V L S R S R I U I U G G R R V V E E IN A IN A D D V L V L AREHOL I U AREHOL I U H D R H D R ,, S E S E E E R R D D G V G V AREHOL IN A AREHOL IN A H DE V L H DE V L In SeachR andI everyU aspect, S R I U
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R E R E ourD 2011 results ,, D AREHOL AREHOL H DE H DE S R S R G were simply superb.G V V IN A IN A V L V L REHO I U REHO I U A LD R 2011 TOTAL ASHAREHOLDERLD RETURN – US$* R SH E E SH E E R D R D
G V G V EH EH N N AR OLD AR OLD I A I A SH E SH E V L PHILIPV MORRIS INTERNATIONALL INC. 39.8%R R I U I U G G R R V V E E IN A IN A D D V L V L AREHOL I U AREHOL I U H D R H D R S ER S E ER E D D TOBACCO PEER GROUP G V 30.2% G V AREHOLD IN A AREHOL AREHOLD IN A AREHOL H E V L H D H E V L H D S I S E S I S E R U R R U R R R G E G G E G N V N V V V I A D IN I A A D IN A V L V L L L PMII PEER GROUP 14.0% V I V U I U U I U R R E R E E R E D D D D
S&P 500 2.1% EHO INDEX EHO HAR LD HAR LD S ER S ER
G V G V IN A IN A V L V L REHOL I U REHOL I U A D R E A D R E SH E SH E R D R D G G EHO EHO N V N V AR LD AR LD I A I A SH E SH E V L V L R R I I U U $ G V G V R R N N E E Billi13.7on adjusted I A I A D D V L V L REHO †† I U REHO I U A LD OCI, UP by 14.0% R A LD R 0 5 10 SH 15 E 20 25 30 35 SHE 40 E E R D R D G G H N V H N V B915.3illionA cigarRE OLeDttes I A REHO ARE OLD I A REHO L L SH E V L HA D SH E V L HA D R † I E $ R I E S S Shipp ed, UP by 0.5% U R U R G R E G BILLI9.6ON FREER E V G V G N A N V A V I D IN I A D IN A V L V CASH FLOLW,*** I V I L V L U U I U ††† I U R E R E R E UP by 5.3% R E D $ D BILLI31.1ON RePORTED D D NET REVENUES,** $ †† 4.88adjusted UP BY 9.2% diluted eps, ††† *The chart assumes an investment period of January 1, 2011, to December 31, 2011, and the reinvestment of dividends UP by on21.2% AREHOL a quarterly basis.A PeerRE HgroupsOL represent the weighted average* return of the group. The PMI Peer Group is defined on H DE H DE S R page [88]. The S Tobacco Peer GroupR is defined as Altria Group, Inc., British American Tobacco plc, Imperial Tobacco Group
G V PLC, JapanG Tobacco Inc., Lorillard Inc. V and Reynolds American Inc. IN A IN A V L Source:V FactSet, compiled by Centerview.L I U I U
R E R E D D Contents AREHOL AREHOL H DE H DE S *TheR chart assumes an investment period of January 1, 2011, to December 31, 2011, and the reinvestment S of R 1 Letter to Shareholders G dividends V on a quarterly basis. Exchange rates are as of January 1, 2011 and December 31, 2011. PeerG groups V 4 Driving Shareholder Value IN A REHO IN A REHO V representL the market-weighted average returnA of the group.LD The PMI Peer Group is defined on pageV 86. The L A LD I H E I H E 13 Charitable Giving Programs TobaccoU Peer Group is defined as Altria S Group, Inc., British RAmerican Tobacco plc, Imperial Tobacco Group PLC, U S R R E R E Japan Tobacco Inc., Lorillard Inc. andG Reynolds American Inc. V G V 14 2011 Business Highlights D N D N Source: FactSet, compiled by Centerview.I A I A 16 Board of Directors and Company Management V L V L ** Excluding excise taxes ***DefinedI as net cash provided by operatingU activities less capital expenditures. I U R R 17 Financial Review † Excluding acquisitions ††Excluding currency and acquisitions †††ExcludingE currency E D D 84 Reconciliation of Non-GAAP Measures Note: References to organic volume in this Annual Report are to volume excluding acquisitions, which also include our 2010 business combination with Fortune Tobacco Corporation in the Philippines. Operating 86 Comparison of Cumulative Total Return Companies Income (OCI) is defined as operating income before corporate expenses and amortization of 87 Shareholder Information intangibles. EPS refers to earnings per share.
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R E R E D D Dear Shareholder,
In each and every aspect, our 2011 2011 Results and Brand and Spain. The disruptions caused by results were simply superb. While Performance the Arab Spring also led to an erosion admittedly lifted by the disruption of Cigarette volume of 915.3 billion units in volume in Egypt, Libya, Syria, Tunisia our principal competitor’s supply chain rose by 1.7% versus 2010, or by 0.5% and our duty free business. following the March 2011 tragedy in on an organic basis. Our market share performance Japan, our organization’s collective The key organic volume growth was solid and improved as the year ability to seize the resulting opportunity markets in absolute terms versus the unfolded. Our total share of the inter- was nothing short of remarkable. Even prior year were Algeria, Argentina, national market, excluding the People's absent this phenomenon, our results Indonesia, Japan, Korea and Turkey. Republic of China and the U.S., grew would have met or surpassed each of Our solid volume performance was par- by 0.3 percentage points to 28.1%. our key performance measures. tially offset by the detrimental impact of Aggregate share in our top 30 income While not immune to the financial the imposition of severe austerity mea- markets grew by 1.2 points to 36.3%, crisis that lurches from one Western sures, resulting consumer hardships with a stable performance in non-OECD country to the next, we fared better than and high unemployment levels in sev- markets and growth in OECD markets. our tobacco peers and virtually all other eral southern countries of the European Marlboro, the world’s only truly global consumer products peers. Union, particularly Greece, Portugal global premium cigarette brand,
Louis C. Camilleri Chairman of the Board and Chief Executive Officer
PMI Operations Center, Lausanne, Switzerland
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R E R E D D shareholders with a dividend increase in % 2011 of 20.3%, to an annualized level of DIVID67.4END INCREASE $3.08 per share, and share repurchases since spin-off of $5.4 billion. Since our Spin-off from $3.08 Altria Group, Inc. in March 2008, we
+20.3% have increased the dividend by an impressive 67.4%. +10.3% +7.4% As testament to the strength of our $1.84 +17.4% balance sheet, we successfully negoti-
EHO EHO ated an increase and extension of our HAR LD HAR LD S ER S ER credit facilities at favorable terms and
G V G V IN A IN A issued a number of bonds in 2011, V L V L I U I U including one transaction that, at the R E R E D D time of its issuance, matched the low- est-ever coupon ascribed to a 30-year
2008 Aug 2008 Sept 2009 Sept 2010 2011 bond for a U.S. corporate issuer. As a result of these capital market activities, the weighted-average all-in financ- Dividends for all years are annualized rates. The 2008 annualized rate is based on a quarterly dividend of $0.46 per common share, declared June 18, 2008. The 2011 annualized rate is based on a quarterly dividend of $0.77 per common ing cost of our total debt was 4.4% in share, declared September 14, 2011. 2011, compared to 5.0% in 2010. The ● ● weighted-average time to maturity of continued to gain share, particularly and acquisitions, net revenues grew by our long-term debt has increased from throughout Asia and Latin America. 9.2% versus 2010. Pricing and volume/ 7.0 to 8.2 years at the end of 2010 and Our efforts behind the brand’s new mix were the key drivers of our growth 2011, respectively. architecture, described in more detail versus 2010. Our 2011 total shareholder return later in this Annual Report, are clearly Adjusted operating companies (TSR) in U.S. dollar terms was up by bearing fruit, with the brand displaying income (OCI) of $13.7 billion surged by a strong 39.8%, well ahead of our PMI renewed momentum in numerous $2.2 billion or 19.2% versus the prior peer group (14.0%) and the S&P 500 markets. Despite its significant prog- year. Excluding currency and acquisi- Index (2.1%) and ahead of our tobacco ress, Marlboro continues to shed tions, adjusted OCI was up by 14.0% peer group (30.2%). Since our Spin-off, market share in some key markets, versus the prior year. Our adjusted PMI’s TSR has consistently outper- and this will need to be corrected OCI margin, excluding currency and formed that of the S&P 500 Index. going forward. acquisitions, reached a level of 44.2%, Elsewhere in this Report, you will Our other international brands, an increase of 1.9 points versus 2010, read about the various elements of our namely L&M, Parliament and Chester- with all four business segments regis- business that, individually and collec- field, are also performing solidly, with tering solid growth. tively, have contributed to our strong share gains recorded by each brand. We had set a productivity target of shareholder returns. Parliament, in particular, had a spec- $250 million for 2011, which we com- tacular year, with volume up by 12.1% fortably surpassed. Our one-year gross The Fiscal and versus 2010. productivity and cost savings target Regulatory Environment L&M’s progress in the European for 2012 is $300 million. On the all-important excise tax front Union continued unabated, and the Adjusted diluted earnings per share there was overwhelmingly sound brand enjoyed solid progress else- (EPS) of $4.88 were up by 26.1%, progress. Past experience has typically where, most notably in Saudi Arabia, versus 2010. On a constant currency shown that whenever large excise tax Thailand and Turkey. Even in Russia, basis, adjusted diluted EPS grew by increases have been implemented, where it has suffered numerous 21.2%, versus 2010. government revenue falls short of years of volume erosion, the brand Free cash flow of $9.6 billion expectations, and border sales and illicit has recently shown signs of a solid increased by $908 million over the level trade are encouraged at the expense of turnaround. achieved in 2010, or 5.3% excluding the tax-paid market, as was most nota- A remarkable achievement is that currency. Free cash flow expressed as bly the case in Mexico in 2011. Despite every single one of our top ten brands a percentage of reported net revenues, the sovereign debt crisis and ongoing recorded volume growth in 2011. excluding excise taxes, reached a level deficits, no country has yet announced Reported net revenues, excluding of 31.0%, a ratio that was superior to an excise tax increase for 2012 that excise taxes, reached a record level of that of our tobacco and other consumer we would deem to be manifestly exces- $31.1 billion, up by $3.9 billion, or by product peers. sive, and we expect rationality to prevail 14.3%, ahead of the prior year. Exclud- This strong cash flow performance going forward. We do expect some ing the favorable impact of currency enabled us to generously reward countries in Europe to increase general 2 EHO EHO HAR LD HAR LD S ER S ER
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R E R E D D PMI 107.1% % surveyed. Morale is high, not surpris- S&P 500 Index T O83.9TAL SHAREHOLDER ingly, one would say, given our results RETURN since and stock price performance. However,
83.9% spin-off it is my sense that the positive spirit that 77.8% reigns goes far beyond this rationale. There has been a huge leap forward in product innovation, the quality and breadth of our marketing tools, our 48.6% consumer and retail trade engagement 39.8% EHO activities, the merging of our market- EHO HAR LD HAR LD S ER S ER ing and sales force resources into G V G V IN A IN A V L integrated commercial organizations V L I U I U 17.5%R R E and, more generally, in our collective E D D entrepreneurial spirit and our speed to 4.0% 2.1% market. There is more discipline and Since Spin-off Last 3 years Last 2 years 2011 focus and a growing confidence that, despite our challenges, our growth prospects are excellent. Note: “Since Spin-off” is for the period March 28, 2008 – December 31, 2011, “Last 3 years” is for period January 1, 2009 – December 31, 2011, “Last 2 years” is for period January 1, 2010 – December 31, 2011. PMI pro forma for additional We are privileged to have secured $0.46 per share dividend paid in April 2008 impacts the period March 28, 2008 – December 31, 2011. Exchange rates are as of March 28, 2008, January 1, 2009, January 1, 2010, January 1, 2011 and December 31, 2011. the services of both Kalpana Morparia Source: FactSet, compiled by Centerview and Robert Polet as new Board Direc- ● ● tors. Kalpana’s significant understand- V AT rates this year, but overall we the regulatory framework and product EHO ing of the financial services industry, EHO HAR LD HAR LD believe that such increases should commercialization S have movedE Rforward and Robert’s considerable experience S ER
G V G V be manageable. by leaps andI Nbounds. A in the global luxury and consumer pack- IN A V L V L I U I U On the regulatory front, we experi- Last yearR also witnessed a restruc- aged goods industries, will undoubtedly R E E enced the setback of the enactment of turing of ourD R&D resources to con- add further force to what constitutes an D plain packaging legislation in Australia. centrate all work going forward behind already formidable Board. While we, together with other members our reduced-risk, or Next Generation of the industry, went to unprecedented Product (NGP) initiatives and our The Year Ahead lengths, domestically and internation- overall plan to launch an NGP within We enter 2012 with significant momen- ally, to safeguard our trademarks and the next three to four years. tum and solid plans in place to secure defeat this terribly flawed act, we regret- Despite the complexity of catering further growth. Economic uncertainty, fully lost the battle. Our efforts will now to the surge in demand from Japan, currency volatility and the year-on-year focus on seeking a reversal through we achieved solid progress on all key comparison of our business perfor- litigation on several fronts, as well as manufacturing performance indicators, mance in Japan are obvious chal- significant financial compensation. including yield, waste, quality indices lenges, but I am convinced we have the and safety measures. While improve- talent and collective resources to deal Business Development, ments were noted on uptime and fleet with them. In the meantime, we can Research & Development AND crash rates, these two indices remain all take a brief moment to reflect upon Environmental Health & Safety priorities going forward. what, by any measure, was a great year On the business development front, we for our company. In this regard, I would closed on a number of small transac- The Organization like to extend my warmest thanks to all tions, for example in Australia, New Numerous actions were taken last our employees. Their immense dedica- Zealand and Jordan. The most mean- year to enhance our organizational tion, unparalleled professionalism and ingful deal was the acquisition of the effectiveness. Together with the boundless enthusiasm are a constant worldwide intellectual property rights to appointment of three new members source of inspiration, and they deserve some very promising reduced-risk tech- to the Senior Management Team, we our deepest gratitude. nology developed by a team of scien- significantly enhanced the leadership tists led by Professor Jed Rose, Ph.D., caliber and managerial resources in a leading expert in the field of nicotine several key geographies and further addiction research. deployed resources to fully capture Significant progress was achieved opportunities. in Research & Development (R&D). Our Employee Opinion Survey, Louis C. Camilleri Our sustained efforts to draw up an completed in June 2011, revealed Chairman of the Board integrated plan addressing reduced-risk material and, in certain circumstances, and Chief Executive Officer product development, risk assessment, outstanding progress in almost all areas March 5, 2012 3 EHO EHO HAR LD HAR LD S ER S ER
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Milli440on kilograms Begins Here… of tobacco purchased in 2011 in the fields from which we source our tobacco leaf. In 2011 we purchased approximately 440 million kilograms of packed tobacco leaf. Our largest sources of supply are: Brazil and the United States for Virginia EHO EHO and BurleyHAR tobaccos;LD Indonesia, mostly for use in our local kretek brands; HAR LD S ER S ER
G V G V ArgentinaIN and Malawi Afor Burley; and Turkey and Greece for Oriental tobacco.IN A V L V L I U I U
R E R E WhileD we do not grow tobacco ourselves, we do directly contract farmers forD 32% - 36% of our worldwide tobacco needs depending on the pattern of our leaf purchases. This vertical integration represents the foundation of the quality and efficiency of our agricultural processes, as well as the sustainability of our Good Agricultural Practices (GAP). Implementation of our GAP guidelines is compulsory for all our tobacco suppliers and includes labor policies preventing child labor or forced labor. In addition, we are funding programs around the globe, in cooperation with governments, non-governmental organizations, and other stakeholders, to eradicate child labor in tobacco-growing communities. Our programs focus on eliminating the root causes of child labor by improving the quality and accessibility of education for children of tobacco farmers, as well as living conditions in tobacco-growing commu- nities. To this end, in 2011 we initiated the rollout of our Agricultural Labor Practices code to improve conditions for workers on farms where tobacco is purchased for PMI products. The code was developed in association with Verité, a non-profit organi- zation that promotes fair labor practices. We have begun to implement the code’s principal provisions in several selected countries on a project-by-project basis and, together with our leaf suppliers, plan to reach an estimated 500,000 farmers in 2012.
4 …Supported by World-Class Manufacturing in a Safe and Sustainable Environment
Efficient Manufacturing Environmental Sustainability and Safety We operate 56 production centers in 35 countries, ranging from highly automated As the leading international cigarette facilities, as in Bergen-op-Zoom in company, we also aim to be an industry the Netherlands and BerlinEH inO Germany, leader in environmental sustainability EHO HAR LD HAR LD S ER S ER to our hand-rolled cigarette facilities in and safety. Reducing our impact on the G V G V IN A IN A Indonesia. OurV ongoing focus is on per-L environment in a sustainable manner and V L I U I U R R formance and continuous improvement,E protecting our workforce are not only the E D D with an emphasis on the quality of pro- right things to do, but may also contribute $ duction to meet both regulatory require- positively to our future business perfor- Millio300n Target For ments and adult smoker preferences. In mance. For example, we recognize that Gross Productivity 2011 we exceeded our one-year gross climate change is a key concern. In 2010 and Cost Savings in 2012 productivity and cost savings target of we set ourselves the goal of reducing CO2 $250 million, predominantly driven by im- emissions, energy consumption, waste provements made in our factories. These and water in our manufacturing facilities included product blend and specification by 20% by 2015. Similarly, we are com- rationalization and streamlining of our mitted to reducing our overall company manufacturing processes. carbon footprint by 30% by 2020. EHO EHO HAR LD HAR LD S ER S ER
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5 …Leading-Edge Research & Development and Innovative Product Development
One of the top priorities of our research EHO EHO HAR LD HAR LD S ER efforts is the development S of a portfolioE R
G V G V IN A of innovative Next GenerationIN Prod- A V L V L I U ucts (NGPs) that haveI the potential U R E R E D to reduce the risk ofD smoking-related EHO EHO diseases in comparison to conventional HAR LD HAR LD S ER S ER
cigarettes. For developing and assess- G V G V IN A IN A V L V L ing these products, we are capitalizing I U I U
R E R E on our team of world-class scientists D D from a broad spectrum of scientific disciplines in our state-of-the-art R&D facilities. In 2011 we further enhanced our product development capabilities by acquiring the global patent rights to EHO EHO HAR LD a new technology employingHA Ra uniqueLD S ER S ER
G V method of delivering aG nicotine-contain- V IN A IN A V L ing aerosol. Prior to Vcommercialization, L I U I U R R E we are employing rigorous scientific E D D methodologies to evaluate and sub- EHO EHO HAR LD HAR LD stantiate the ability of these products to S ER S ER
G V G V reduce the individual risk of smoking- IN A IN A V L V L I U I U related diseases, compared to conven- R R E E tional tobacco products, as well as their D D impact on the population as a whole.
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G V G V capsule product IN MORE THAN A IN A V L V L shipped in 2011 I U I U R E R E D D
NEW220 OR REDESIGNED MARLBORO BRAND VARIANTS IN 2011
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G V G V IN A IN A V L V L I U I U R R E Our product development is about smokerE preference to personally adapt, for the first time in 2011 with the launch D D understanding — and responding to — adjust or changeEH Othe product when of Marlboro Beyond, highlighted later EHO HAR LD HAR LD adult smoker preferences. The process desired. S In turn, this hasER translated into in this Report, in selected markets in S ER
G V G V begins with focused market research the commercializationIN of aA new hybrid our European Union Region, and L&M IN A V L V L I U I U that results in a rigorous assessment of product:R a regular cigarette that converts Forward in Finland and Poland. These R E E the challenges faced by our brands and intoD a menthol product when the capsule brand variants now complement our D the most consumer-relevant solutions. within its filter is crushed by the smoker. existing menthol-to-menthol capsule This insight then drives the development Probably the most innovative addition to brands, such as Marlboro Ice Blast, of innovative product concepts. One our portfolio in recent years, the hybrid which are enjoying considerable suc- such concept addresses a growing adult concept was successfully introduced cess in Asia and Latin America. 6 …Integrated, Agile Supply Chain Management EHO EHO HAR LD HAR LD S ER S ER
G V G V PMI’s supply chain management serves demonstration of our agile supply chain IN A IN A V L V L I approximately U I U as a cornerstone of our overall success. infrastructure was in support of our R E R E The challenge of organizing the enor- production ramp-up for Japan. This D D mous quantity of materials and supplies involved the accelerated supply of required for our business is significant. significant quantities of raw materials, Billi16.4on cigarettes For example, in 2011 we shipped ap- the activation of 11 factories, six of air-freighted to proximately 120,000 containers around which had never manufactured product japan in 2011 the world which, if stacked length-wise for Japan, and the air freight of more one on top of the other, would stand than 16 billion cigarettes involving higher than the equivalent of 900 Eiffel 222 charter flights and 848 commercial Towers. We also transported close to flights. The entire operation was a key 2.5 million standard shipping pallets in factor to our exiting 2011 with a fourth- EHO EHO 2011. Lined up end-to-end, they would quarter share of 28.2%, up nearly four HAR LD HAR LD S ER S ER represent a distance equal to the length share points compared to a full-year G V G V IN A IN A V L V L of Greenland. Perhaps the most notable market share of 24.4% in 2010. I U I U
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7 …The Redesign of the Marlboro Architecture
PMI has the industry’s strongest and most diverse brand portfolio, led by Marlboro, the world’s number-one international cigarette brand. In 2008 the brand family underwent an architectural redesign. Today, Marlboro Flavor is the authority in tobacco flavor for the whole brand family, representing superior smoking satisfaction. Marlboro Gold offers a range of superior, smooth-tasting smoking dimensions, and Marlboro Fresh defines the reference category of refreshing taste sensations.
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G V G V IN A IN Total A V L V L I U I Marlboro U R E R E D D shipment volume of
300.1Billion units in 2011, up by 0.9%
EHO EHO HAR LD HAR LD S ER S ER …The Innovation of G V G V IN A IN A V L V L I U I U
R E R E D MarlboroD Flavor
Launched first in France in July of 2011, Marlboro Beyond is the first ever non-menthol-to-menthol product in the Marlboro Flavor brand family using capsule-in-filter technology. Also available in a Gold variant blend, Marlboro Beyond in the Flavor line was successfully launched in seven markets in 2011.
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R E R E …The Smooth TasteD D of Marlboro Gold
Before it’s Gold, it’s Marlboro, defined by an established tradition of quality. The Gold family of Marlboro is pro- gressive, delivering a smooth taste and refined smoking experience. In 2011 the Marlboro Gold family enjoyed an estimated global market share, excluding the U.S. and the People’s Republic of China, of 3.4%, driven by EHO EHO HAR LD HAR LD its main variant Marlboro Gold Original. By the end of S ER S ER the year, Gold Original had been rolled out in its new G V G V IN A IN A V L V L contemporary pack in 150 markets, representing overI U I U R E R E 95% of its global in-market sales volume. ShipmentD D volume of the entire Gold family was up by 1.4% in 2011. This solid performance was largely driven by the innovative, slimmer diameter variants Marlboro Gold Touch and Fine Touch. Sold in over 45 markets by the end of 2011, sales of these two variants alone surged by over 50%.
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9 …The Refreshing Taste of Marlboro Fresh
One of the growth opportunities that we have successfully seized is menthol. The Marlboro Fresh family is the fastest growing of the three Marlboro pillars. Menthol is a segment that has been expanding from a high base in several Asian markets. The menthol segment is also increasingly popular in Latin America. We have responded to this opportunity by launching several new Marlboro Fresh products over the last few years, such as Marlboro Ice Fresh in Argentina, Marlboro Blue Ice in Brazil, Marlboro Ice Xpress in Colombia and Marlboro Fresh in Mexico. These brands cater to a growing adult smoker preference for fresh taste sensations in a variety of innovative product offerings. We have commanding shares of the menthol segment in many of these Latin American markets. In Argentina, for example, our share of the segment has grown by more than 15 points to over 67% in the last five years.
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R E R E D D …Our Unrivaled Portfolio of Other Brands
While Marlboro is PMI’s flagship brand Our second-largest premium brand, EHO and one of the most recognized Parliament, has been growing at an 2011 CIGARETTE HAR LD S ER SHIPMENT VOLUME BY trademarks in the world, our annual compound rate of 6.3% since G V INTERNATIONAL BRAND IN 33.7 A position as the leading inter- 2001. Mid-price brand Chesterfield is V L (BILLION UNITS) I U R E national tobacco company particularly successful in our European D 90.1 36.7 is also driven by a range of Union Region, where shipments grew
■ L&M other powerful brands. In by 8.5% in 2011. Our low-price brand, ■ BOND STREET 39.3 2011, for example, global Bond Street, with its stronghold in ■ PARLIAMENT cigarette shipments of L&M Eastern Europe, has almost doubled ■ 45.0 PHILIP MORRIS 39.4 – the second-largest brand its global shipment volume since 2001. ■ CHESTERFIELD in our portfolio – of 90.1 billion Shipments of Lark, the ninth-largest ■ LARK units exceeded the total market brand in our portfolio, grew by an size of Italy. The strength of our impressive 17.5% in 2011, driven other brands lies also in their diversity. by Japan.
The success of our international brands Sampoerna A and Dji Sam Soe in our entire portfolio, with every single is matched by that of our local heritage Indonesia, our third-, eighth- and one of our top ten brands recording brands, particularly in Asia, notably tenth-largest brands, respectively. shipment volume growth versus the Fortune in the Philippines and Indeed, 2011 was a banner year for previous year.
2011 PMI TOP TEN CIGARETTE BRAND SHIPMENT VOLUME GROWTH VERSUS 2010
MARLBORO 0.9%
L&M 1.7%
FORTUNE* 8.2%
BOND STREET 2.0%
PARLIAMENT 12.1%
PHILIP MORRIS 1.4%
CHESTERFIELD 0.6%
SAMPOERNA A 11.8%
LARK 17.5%
DJI SAM SOE 10.3%
*Based on March through December shipment volume for both periods, reflecting the February 2010 business combination with Fortune Tobacco Corporation in the Philippines.
11 AREHOL H DE S R …Consumer-Focused G V IN A V L I Buy-In Assess U
R E Marketing and Sales D
Equip Plan The marketing environment is continu- comprehensive planning of activities ously evolving – and so are we. We within a disciplined project manage- Line-Up Engage have begun a process of combining ment framework. We then engage with our marketing and sales resources into our trade partners to equip them to entrepreneurial commercial teams and communicate with adult smokers about have developed and launched a new our brands and with adult smokers strategic framework, PMI's Commercial themselves to build brand awareness Approach. and loyalty. In the next stage, our and tools needed to effectively execute This new approach begins with field forces are structurally realigned their responsibilities. Overall buy-in to a rigorous process of assessment of to enable the deployment of this new this new strategic approach empow- our current market position and future strategy, and our marketing and sales ers the organization and is the catalyst vision. There then follows a period of teams are provided with the knowledge behind its success.
12 …and the Positive Contribution of Our Charitable Giving Programs
Contributing to the community is part of our culture. We are committed to addressing the most pressing needs in the communities where our employees live and work, as well as in the farming communities where we source tobacco. EHO EHO HAR LD HAR LD S ER S ER
Our contributionsG are allocated V to In Russia, we ran a program in 2011 G V IN A IN A V L V L programsI in five giving areas: U with the Training Center of the Russian I Contributing to U R E R E D Educational Academy, a highly respect- D the Community in Hunger and Poverty ed think-tank, to help 880 high school Our ambition: to reduce poverty and teachers receive training and upgrade hunger by empowering people to their professional qualifications, thereby Countri58es in 2011 improve their living conditions, and by improving the quality of teaching in providing direct relief to the poor and eight regions throughout the country. hungry all over the world. In Colombia, we have been sup- In Indonesia, we have joined forces porting the program “Harvesting the with the Nagrak Organic SRI Center, Future,” a multi-faceted initiative that schools and provide villages with clean a local non-governmental organiza- aims to improve the quality of primary water, improved sanitation and fuel- tion (NGO) specializingEHO in community education in tobacco-growing areas. efficient stoves. WeE HareO also helping HAR LD HAR LD S ER S ER empowerment projects, to train 750 In 2011,140 teachers from 72 schools to plant tens of millions of trees for G V G V farmers inIN the System of Rice Intensi-A participated in training workshops; infra- householdIN fuel consumption. OurA 2011 V L V L I U I U R R fication, which in 2011 helped farmersE structure improvements were made in investment is expected to benefitE about harvestD 60-70% more rice at a signifi- 35 schools; and libraries were set up in 85,000D households. cantly lower cost. 21 schools, benefiting more than 2,300 In Ecuador, through financial and children of tobacco farmers. Disaster Relief volunteer support in 2011, we helped Our ambition: to provide immediate construct emergency housing for 40 Rural Living Conditions relief and reconstruction aid to commu- families living under conditions of ex- Our ambition: to protect and enhance nities affected by natural disaster. treme poverty in the provinces of natural resources, reforest the land, In the northeast of Japan, for Los Rios and Guayas. provide clean water, ensure food example, following the catastrophic security, and improve the livelihoods of earthquake and tsunami that struck in Education people living in rural communities. The March 2011, we channeled a substan- REHO REHO Our ambition: toH Aenable betterLD access projects we fund are diverse, but they tial financial donationHA toL Dsupport relief S ER S ER to schoolingG and improve the quality V have key goals in common: long-term, efforts. ManyG of our employees V became IN A IN A V L V L of educationI from primary school Uto sustainable results and self-sufficiency. volunteersI and donors, assistingU R E R E universityD and beyond. This includes In Malawi, Mozambique and Tanza- organizationsD such as the NGO Caring providing scholarships, training to nia, we are partnering with the African for Young Refugees, which operated teachers, building new schools and NGO Total LandCare on a multi-year kindergartens for children living in tem- improving existing facilities. initiative to preserve forests, build porary shelters.
Domestic Violence E mployees from Philip Morris Japan participating in volunteer activities, from cleaning gutters Our ambition: to fight against violence to renovating homes, in Ishinomaki City, Miyagi Prefecture, one of the areas hardest hit by the devastating tsunami of March 2011. in the home by supporting a variety of programs ranging from awareness building to violence prevention, victim EHO protection, and rehabilitationEHO of those HAR LD HAR LD S ER S ER affected by domestic violence. G V G V IN A IN A V L In GermanyV , we have been support-L I U I U R R E ing the Berlin Initiative against ViolenceE D D against Women since 2001, which offers professional counseling and help to domestic violence victims through emergency hot-line support and on-site help through a mobile intervention unit.
13 2011 Business Highlights In the following section, you will find a summary of our 2011 performance in our four business segments: the European Union Region (EU), the Eastern Europe, Middle East & Africa Region (EEMA), the Asia Region and the Latin America & Canada Region. For a more detailed analysis, please refer to Management’s Discussion and Analysis of Financial Condition and Results of Operations later in this Report.
European Union Eastern Europe, Middle East & Africa
Reported Net Revenues*($ Millions) 2010 8,811
2011 9,212
Reported Operating Companies Income ($ Millions) 2010 4,311
2011 4,560 Turkey
France *Excluding excise taxes
Reported Net Revenues*($ Millions) Reported Net Revenues*($ Millions) 2010 8,811 2010 7,409
2011 9,212 2011 7,881
Reported Operating Companies Income ($ Millions) Reported Operating Companies Income ($ Millions) 2010 4,311 2010 3,152
2011 4,560 2011 3,229
*Excluding excise taxes *Excluding excise taxes
l PMI’s cigarette shipment volume in the EU Region declined by 5.1%, l PMI’s cigarette shipment volume in the EEMA Region increased by Reported Net Revenues*($ Millions) Reportedpredominantly Net Revenues*due to lower($ total Millions) markets and share, mainly in Italy, 0.3%, predominantly due to: the Middle East, primarily Saudi Arabia, 2010 7,935 Portugal2010 and Spain, and a lower total market in Greece. 7,409 mainly reflecting a higher total market; North Africa, primarily Algeria, driven l Reported net revenues, excluding excise taxes, increased by 4.6% to by a higher total market and share growth; and Turkey, reflecting share 2011 10,705 $9.22011 billion. 7,881 growth. Reported Operating Companies Income ($ Millions) Reportedl Excluding Operating the favorable Companies impact ofIncome currency ($ Millions) of $440 million, reported l Reported net revenues, excluding excise taxes, increased by 6.4% net revenues, excluding excise taxes, decreased by 0.4%, largely due to to2010 $7.9 billion. 3,049 2010 3,152 unfavorable volume/mix of $337 million, partly offset by favorable pricing l Excluding the favorable impact of currency of $49 million and 2011 4,836 of2011 $298 million. 3,229 acquisitions, reported net revenues, excluding excise taxes, increased *Excluding excise taxes l*Excluding Reported excise operating taxes companies income increased by 5.8% to by 5.4%, primarily due to favorable pricing of $271 million and favorable $4.6 billion. volume/mix of $127 million. l Excluding the favorable impact of currency of $277 million, operating l Reported operating companies income increased by 2.4% to $3.2 billion. Reported Net Revenues*($ Millions) Reported Net Revenues*($ Millions) companies income was down by 0.6%, reflecting unfavorable volume/mix l Excluding the unfavorable impact of currency of $97 million and 2010 7,935 2010 3,053 and higher costs, partly offset by higher pricing. acquisitions, operating companies income increased by 5.9%, driven by l2011 Excluding the impact of currency and acquisitions, adjusted operating 10,705 higher2011 pricing, and favorable volume/mix, partly of fset by higher costs. 3,299 companies income margin was up 0.2 percentage points to 49.4%. l Excluding the impact of currency and acquisitions, adjusted operating Reported Operating Companies Income ($ Millions) Reported Operating Companies Income ($ Millions) l PMI’s market share was stable, or registered growth, in a number of companies income margin was up by 0.4 percentage points to 42.9%. 2010 3,049 2010 953 markets, notably Austria, Belgium, Denmark, Finland, France, Germany, l PMI’s market share was stable, or registered growth, in a number Greece,2011 H ungary, Ireland, the Netherlands, Norway and Sweden. 4,836 of2011 markets, notably Algeria, Croatia, Israel, Lebanon, Morocco, Russia, 988
*Excluding excise taxes South*Excluding Africa excise and taxes Turkey.
14 Reported Net Revenues*($ Millions) 2010 3,053
2011 3,299
Reported Operating Companies Income ($ Millions) 2010 953
2011 988
*Excluding excise taxes 2011 REPORTED OPERATING COMPANIES EHO INCOME BY REGION (%) HAR LD S ER
G 7.3% V 2011 CIGARETTE SHIPMENT IN A REHO Reported Net Revenues*V ($ Millions) L VOLUME BY REGION (%) HA LD I U E R S R E 2010 8,811 G V D 33.5% IN 11.0% A V 2011 L 9,212 I U R 23.1% 35.5% ■ E EU D Reported Operating Companies Income ($ Millions) ■ EEMA ■ ASIA 2010 4,311 ■ LATIN AMERICA & CANADA 34.2% 23.7% 2011 4,560 31.7% *Excluding excise taxes
Reported Net Revenues*($ Millions) Reported Net Revenues*($ Millions) 2010 8,811 2010 7,409
2011 9,212 2011 7,881
Reported Operating Companies Income ($ Millions) Reported Operating Companies Income ($ Millions) Asia2010 4,311 Latin2010 America & Canada 3,152
2011 4,560 2011 3,229
*Excluding excise taxes *Excluding excise taxes
Reported Net Revenues*($ Millions) Reported Net Revenues*($ Millions) 2010 7,409 2010 7,935
2011 7,881 2011 10,705
Reported Operating Companies Income ($ Millions) Reported Operating Companies Income ($ Millions) 2010 3,152 2010 3,049
2011 3,229 2011 4,836
*Excluding excise taxes Indonesia *Excluding excise taxes Argentina
Reported Net Revenues*($ Millions) Reported Net Revenues*($ Millions) 2010 7,935 2010 3,053
2011 10,705 2011 3,299
Reported Operating Companies Income ($ Millions) Reported Operating Companies Income ($ Millions) 2010 3,049 2010 953
2011 4,836 2011 988
*Excluding excise taxes *Excluding excise taxes l PMI’s cigarette shipment volume in Asia increased by 11.0%, predomi- l PMI’s cigarette shipment volume in Latin America & Canada decreased Reportednantly due Netto growth Revenues* in Indonesia,($ Millions) Japan, Korea and the Philippines. by 4.8%, predominantly due to a decline in Mexico following the significant l2010 Reported net revenues, excluding excise taxes, increased by 34.9% 3,053 to January 1, 2011, excise tax increase. $10.7 billion. l Reported net revenues, excluding excise taxes, increased by 8.1% to 2011 3,299 l Excluding the favorable impact of currency of $690 million and $3.3 billion. Reportedacquisitions, Operating reported Companiesnet revenues, Income excluding ($ Millions) excise taxes, increased l Excluding the favorable impact of currency of $70 million, reported net by2010 24.8%, primarily due to favorable pricing of $991 million, and favorable 953 revenues, excluding excise taxes, increased by 5.8%, primarily due to volume/mix of $977 million. favorable pricing of $334 million, partly offset by unfavorable volume/mix 2011 988 l Reported operating companies income increased by 58.6% to of $158 million. $4.8*Excluding billion. excise taxes l Reported operating companies income increased by 3.7% to l Excluding the favorable impact of currency of $400 million and acquisi- $988 million. tions, operating companies income increased by 44.6%, driven by higher l Excluding the unfavorable impact of currency of $2 million, operating pricing, and favorable volume/mix, partly offset by higher costs. companies income increased by 3.9%, driven by higher pricing, partly l Excluding the impact of currency and acquisitions, adjusted operating offset by unfavorable volume/mix and higher costs. companies income margin was up by 6.0 percentage points to 44.7%. l Excluding the impact of currency, adjusted operating companies l PMI’s market share was stable, or registered growth, in a number of income margin was up by 0.2 percentage points to 31.4%. markets, notably Australia, Hong Kong, India, Indonesia, Japan, Korea, l PMI’s market share was stable, or registered growth, in a number of Malaysia, New Zealand, the Philippines, Singapore, Taiwan, Thailand markets, notably Argentina, Canada, Colombia, the Dominican Republic and Vietnam. and Mexico.
15 EHO EHO HAR LD HAR LD S ER S ER
G V G V IN A IN A V L V L I U I U
R E R E D BOARD D OF DIRECTORS
Harold Brown 2,3,5 J. Dudley Fishburn 1,2,3,4,5 Kalpana Morparia 3,4,5 Stephen M. Wolf 1,2,3,4,5 Counselor, Center Chairman, Bluecube Chief Executive Officer, Chairman, EHO EHO for StrategicHAR and L D Technology Solutions Ltd. J.P. Morgan India Private Ltd.HARR.R. DonnelleyLD & Sons S ER S ER
InternationalG Studies V Director since 2008 Director since 2011 G Company V IN A IN A V L V Managing Partner,L DirectorI since 2008 U I U R 1,3,4 1,3,4 R E Jennifer Li Lucio A. Noto Alpilles, LLC E D D Mathis Cabiallavetta 1,3,4,5 Chief Financial Officer, Managing Partner, Chairman of the Advisory Vice Chairman, Baidu Inc. Midstream Partners, LLC Board, Trilantic Swiss Re Ltd. Director since 2010 Director since 2008 Capital Partners Director since 2008 Director since 2008 Graham Mackay 2,3,5 Robert B. Polet 3,4,5 Louis C. Camilleri Chief Executive, Chairman, Committees Presiding Director, Lucio A. Noto Chairman of the Board and SABMiller plc Safilo Group S.p.A. 1 Member of Audit Committee, Chief Executive Officer, Lucio A. Noto, Chair Director since 2008 Director since 2011 2 Philip Morris Member of Compensation and Leadership Development Committee, International Inc. Sergio Marchionne 1,2,3,4 Carlos Slim Helu' 3,5 REHO RStephenEHO M. Wolf, Chair HA LD HA3 LD S ER Chief Executive Officer, Chairman, Impulsora del S Member ofE FinanceR Committee, Director since 2008 G V Fiat S.p.A. Desarrollo y el Empleo G Mathis Cabiallavetta V , Chair IN A IN 4 A V L V Member of NominatingL and I I U Chairman, en América Latina, Corporate GovernanceU Committee, R E R E D Fiat Industrial S.p.A. S.A.B. de C.V. D J. Dudley Fishburn, Chair Chairman and Chief Chairman, 5 Member of Product Innovation and EHO EHO HAR LD HA RRegulatoryLD Affairs Committee, S ER Executive Officer, Carso Infraestructura y S ER Harold Brown , Chair G V G V IN A Chrysler Group LLC Construcción, S.A.B. deIN C.V. A V L V L I U I U R R E Director since 2008 Director since 2008 E D D COMPANY J. Dudley Fishburn 1,2,3,4,5 MANAGEMENT
EHO EHO HAR LD HAR LD S ER S ER
G V G V IN A IN A V L V L I U I U R R Louis C. Camilleri E Kevin Click Marco Kuepfer Joachim PsottaE D D Chairman of the Board and Senior Vice President, Vice President, Vice President and EHO EHO Chief ExecutiveHAR OfficerLD Human Resources Finance and Treasurer HARControllerLD S ER S ER
G V G V BertrandIN Bonvin A Frederic de Wilde James R. Mortensen IN Hermann WaldemerA V L V L I U I U
SeniorR Vice President, E Senior Vice President, President, Latin AmericaR Chief FinancialE Officer DResearch & Development Marketing & Sales & Canada Region D Jerry Whitson Patrick Brunel Marc S. Firestone* Jacek Olczak Deputy General Counsel Senior Vice President and Senior Vice President President, and Corporate Secretary Chief Information Officer and General Counsel European Union Region Miroslaw Zielinski André Calantzopoulos Even Hurwitz Matteo Pellegrini President, Eastern Europe, Chief Operating Officer Senior Vice President, President, Middle East & Africa Region Corporate Affairs Asia Region and PMI Duty Free
Martin King EHO EHO HAR LD Senior Vice President, HAR LD S ER S ER
*EffectiveG April 16, 2012 V Operations G V IN A IN A V L V L 16 I U I U R E R E D D
EHO EHO HAR LD HAR LD S ER S ER
G V G V IN A IN A V L V L I U I U
R E R E D D 18060 PMI 2011 AR MD&A 3/1/12 4:25 PM Page 17**workstation13 **Workstation 13 2:private:tmp:501:TemporaryItems:
Management’s Discussion and Analysis of Financial Condition and Results of Operations
Description of Our Company limited by long-term debt or other agreements in their ability to pay cash dividends or to make other distributions with We are a holding company whose subsidiaries and affiliates, respect to their common stock. and their licensees, are engaged in the manufacture and sale Prior to March 28, 2008, we were a wholly owned of cigarettes and other tobacco products in markets outside subsidiary of Altria Group, Inc. (“Altria”). the United States of America. We manage our business in four segments: Executive Summary European Union; The following executive summary provides significant Eastern Europe, Middle East & Africa (“EEMA”); highlights from the Discussion and Analysis that follows.