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` 1 Lebanon Water Project Year Four Annual Report

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` 1 Lebanon Water Project Year Four Annual Report ` 1 LEBANON WATER PROJECT YEAR FOUR ANNUAL REPORT (SEPTEMBER 30, 2018– SEPTEMBER 29, 2019) NOVEMBER 2019 This publication was produced for review by the United States Agency for International Development. It was prepared by DAI Global LLC. DISCLAIMER The authors’ views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development or the United States Government LEBANON WATER PROJECT YEAR FOUR – ANNUAL REPORT (SEPTEMBER 30, 2018 – SEPTEMBER 29, 2019) Program Title: Lebanon Water Project Sponsoring USAID Office: Lebanon Contract Number: AID-268-N-15-00001 Contractor: DAI Global LLC (DAI) Date of Publication: November 15, 2019 Author: Lebanon Water Project DISCLAIMER The authors’ views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development or the United States Government. CONTENT ACRONYMS................................................................................................................. 1 INTRODUCTION ....................................................................................................... 3 SECTION I – OVERVIEW .......................................................................................... 4 SUMMARY BY RESULT ........................................................................................................................................... 4 SIGNIFICANT MEETINGS AND EVENTS SUMMARY ................................................................................... 6 SUCCESS STORIES ................................................................................................................................................. 13 SECTION II – PROGRESS BY RESULT ................................................................. 18 RESULT A: IMPROVE SERVICE DELIVERY AND RESOURCES BY THE FIVE PUBLIC WATER UTILITIES (THE RWES AND THE LRA) THAT ARE MANDATED BY LAW TO PROVIDE WATER, WASTEWATER, AND IRRIGATION MANAGEMENT SERVICES IN LEBANON, AND BY LOCAL MUNICIPALITIES WHERE FEASIBLE AND APPROPRIATE ....................................................................... 18 RESULT B: IMPROVE CIVIC ENGAGEMENT IN WATER MANAGEMENT AND ADVANCE CITIZEN PERCEPTION OF THE WATER UTILITIES ROLE IN PROVIDING A NECESSARY AND VALUABLE SERVICE .............................................................................................................................................. 47 RESULT C: IMPROVE PRIVATE SECTOR INVOLVEMENT IN WATER MANAGEMENT ................. 59 SECTION III – MANAGEMENT, OPERATIONAL, AND CROSS-CUTTING ACCOMPLISHMENTS ............................................................................................. 65 ANNEX A – MONITORING & EVALUATION REPORTING FOR Y4 .............. 69 ANNEX B – SUMMARY OF GRANTS ................................................................... 75 ANNEX C – SUMMARY OF TRAININGS .............................................................. 78 ANNEX D – SUMMARY OF GENDER INTEGRATION ACTIVITIES ............... 83 ANNEX E – SUMMARY OF SHORT TERM TECHNICAL ASSISTANCE ........ 84 ANNEX F – ENVIRONMENTAL COMPLIANCE REPORTING ......................... 90 ANNEX G – SUMMARY OF CONSTRUCTION WORKS STATUS .................. 93 ANNEX H – SUMMARY OF COMMUNICATION AND MEDIA...................... 103 LWP-Y4-ANNUAL-REPORT ACRONYMS ABA Allied Business Advisors ACWUA Arab Countries Water Utilities Association ALI Association of Lebanese Industrialists AUB American University of Beirut BMLWE Beirut-Mount Lebanon Water Establishment BWE Bekaa Water Establishment CDCS Country Development Cooperation Strategy CCIAZ Chamber of Commerce, Industry, and Agriculture Zahlehh and Bekaa CSO Civil Society Organization DAI DAI Global LLC DG Director General DO Development Objective EBRD European Bank for Reconstruction and Development ERAC Environmental Review Assessment Checklist ERO Environmental Review Officer ERP Microsoft Dynamics NAV-Enterprise Resource Planning FOM Field Operations Manual GIS Geographical Information System LRA Litani River Authority LRC LebRelief Council LWP Lebanon Water Project MoEW Ministry of Energy and Water NGO Non-Governmental Organization NLWE North Lebanon Water Establishment O&M Operation and Maintenance PODA Project Outside of Demonstration Area PPP Public Private Partnership Q1 Quarter One Q2 Quarter Two LWP Y4-ANNUAL-REPORT 1 Q3 Quarter Three Q4 Quarter Four RMP Risk Management Plan RWE Regional Water Establishment SLWE South Lebanon Water Establishment STTA Short Term Technical Assistance USAID United States Agency for International Development WELI Water Efficiency in Lebanese Industry WQAP Water Quality Assurance Plan WSA Water Security Analysis WW Wastewater WWTP Wastewater Treatment Plant Y1 Year One Y2 Year Two Y3 Year Three Y4 Year Four Y5 Year Five LWP-Y4-ANNUAL-REPORT 2 INTRODUCTION The goal of the United States Agency for International Development (USAID) Country Development Cooperation Strategy (CDCS) for Lebanon is “improved accountability and credibility of public institutions, and broader economic prosperity”. In the water sector this CDCS is advanced through USAID’s Development Objective (1) (DO1) of “improved capacity of the public sector in providing transparent quality services across Lebanon”. In line with USAID’s DO1, the Lebanon Water Project (LWP) is a five-and-a-half-year activity funded by USAID with a goal to increase reliable and sustainable access to water for citizens, improve water management practices, enhance the efficiency and sustainability of the Regional Water Establishments (RWEs) and the Litani River Authority (LRA), reduce non-revenue water, and improve irrigation water use. Building on past USAID assistance to the Lebanese water sector and partnering with the Beirut-Mount Lebanon Water Establishment (BMLWE), Bekaa Water Establishment (BWE), South Lebanon Water Establishment (SLWE), North Lebanon Water Establishment (NLWE), and LRA, LWP strives to meet its ultimate objectives through three interrelated results: Result A: Improve service delivery and resource management by the five public water utilities (the four RWEs and the LRA) that are mandated by law to provide water, wastewater, and irrigation management services in Lebanon, and by local municipalities where feasible and appropriate. Result B: Improve civic engagement in water management and advance citizen perception of the water utilities role in providing a necessary and valuable service. Result C: Improve private sector involvement in water management. The implementation of these results, along with associated tasks and activities, has taken and will continue to take place at the RWEs including specific areas referred to as “Demonstration Areas”, which have been identified as the Cazas of Koura, Metn, Zahleh, and Jezzine. LWP moved forward in Year Four (Y4) with many activities as described in this report, which covers the period starting on September 30, 2018 and ending on September 29, 2019. The report is structured into three main sections: Section I provides an overview of LWP activities over the course of Y4. Section II shows specific progress of LWP Results A, B, and C for Y4, and next steps. Section III focuses on LWP management and operations. The annexes to this report provide additional information on: Annex A: Monitoring and Evaluation Reporting for Y4 Annex B: Summary of Grants for Y4 Annex C: Summary of Trainings for Y4 Annex D: Summary of Gender Integration Activities for Y4 Annex E: Summary of Short Term Technical Assistance provided by LWP in Y4 Annex F: Environmental Compliance Reporting for Y4 Annex G: Summary of Construction Works Status for Y4 Annex H: Summary of Communication and Media for Y4 LWP Y4-ANNUAL-REPORT 3 SECTION I – OVERVIEW This section provides an overview of LWP activities in Year 4 and includes a summary of the LWP progress by result, a summary of important meetings and events, and a synopsis of lessons learned. SUMMARY BY RESULT LWP continued its simultaneous implementation of Results A, B, and C. These results (and their related tasks and activities) are interdependent and build on one another to create an inclusive and mutually reinforcing approach that will deliver comprehensive results. Through Result A, LWP directly strengthens the RWEs and LRA from within, making them efficient in management and service delivery. Building on Result A improvements, Result B seeks to restore a balanced relation between the improved RWEs and LRA and citizens through turning these citizens into responsible customers that have rights, but also obligations towards the RWEs and LRA. Finally, building on the ground laid by both Results A and B, Result C seeks to remedy the existing disconnect between the Lebanese public and private sector by bringing both sectors closer via cooperation and partnership. Below is a synopsis of Result A, B, and C accomplishments in Y4. Result A: Improve service delivery and resource management by the five public water utilities (the four RWEs and the LRA) that are mandated by law to provide water, wastewater, and irrigation management services in Lebanon, and by local municipalities where feasible and appropriate LWP continued construction progress in the Jezzine, Metn, and Koura demonstration areas under a “closing the water loop” approach. In Jezzine, construction was taking place in 27 villages locations including construction of new reservoirs, rehabilitation of existing reservoirs, construction of distribution and transmission lines, rehabilitation
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