Cultivating Compassion Satisfaction on Three Levels
Maria Coghill, MA, The Everett Clinic Lauren Glickman, MA, Foray Consulting
WA Behavioral Healthcare Conference June 23, 2016
What Brings You Here Today?
Turn to the person next to you and discuss:
. What would you like to take away from this presentation? . What about your work fills you with joy and meaning? . What do you do, what does your team do, and what does your organization do to support health and well-being?
Compassion Fatigue and Trauma Exposure Response
Compassion Fatigue - “a state of exhaustion and dysfunction – biologically, psychologically, and socially – as a result of prolonged exposure to compassion stress.” (Charles Figley, 1995, p. 253). Trauma Exposure Response – “refers to the entire conversation about how we come to do this work, how we are affected by it, and how we make sense of and learn from our experiences.” (Laura van Dernoot Lipsky, 2009, p.6)
1 Being a Trauma Steward
Trauma Stewardship – “defined as the daily practice through which individuals, organizations, and societies tend to the hardship, pain, or trauma experienced by humans, other living, beings, or our planet itself.” (Trauma Stewardship, 2009, p.11)
Risks, Symptoms and Signs
Three Levels of Trauma Stewardship
• Our personal connection to our work, the Individual suffering of others, and the resources and support available to us for coping
• Ways in which the effects of trauma exposure Organizational are mitigated or exacerbated by organizational practices, policy and culture
• The root of human suffering and systems that Societal perpetuate it (racism, ageism, sexism and other forms of oppression)
2 Cultivating Compassion Satisfaction
Compassion Satisfaction
• The positivity and gratification involved in caring for others • The joy and pleasure we derive from doing our important work well and being around others who also do their important work well
Compassion Satisfaction: The Individual Level • Self-Awareness • Meta-Cognition • Self Care • Connection to Larger Purpose and Meaning • Empathy for Others • Self-Validation • Permissions
3 Compassion Satisfaction: The Team Level • Focus on Focus • Decision-Making • Psychological Safety and Trust . Healthy Team Norms . Effective Conflict Management • Role and Goal Clarity • Recognize and Celebrate
Compassion Satisfaction: The Organizational Level
• Workload • Control • Rewards • Community • Fairness • Values • Improvement mindset
As You Leave Here Today
Turn to the person next to you and discuss:
. What are you taking away from this presentation?
. With what are you going to experiment in your own lives and organizations?
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