Suffolk Community Healthcare: East Guide to Community Teams providing support to people with Dementia as at 4.9.12 Agency Local Mental Health Teams Adult and Community Services Voluntary Sector Suffolk Community Healthcare Norfolk and Suffolk Foundation Trust (ACS) Local Healthcare Teams Social Care Services In conjunction with physical need Team Dementia Intensive Later Life Memory Clinic Later Life Crisis Dementia Cluster Age UK, Sue Ryder Inpatient Teams Support Team (DIST) Community Mental Resolution & Home South – , Hadleigh, Suffolk Family Carers Community Teams (new team) Health Teams (LL Treatment Team (LL Alzheimers Society Day & Treatment Teams CMHT) CRHTT) East – , , Woodbridge, (new teams) Lead Sandra Bailey Glenn Pooley Glenn Pooley Sarah Sherred South: Fiona Raffe Age UK Dementia Advisors: 12 teams across East: Mark Read Louise Burrows Base/s Redwald Unit Bixley Unit for Redwald Unit Woodlands South: Landmark Hse, Ips Age UK Claydon Stowmarket, Eye, Hadleigh, St Clements Hospital Coastal, Central and St Clements Hospital Ipswich Hospital Site East: Felixstowe, Stow, Sax Remainder Ipswich Ipswich East, Ipswich West, Ipswich Teams Contact nos as below Woodbridge, Felixstowe, Service Support to: Prevent Routine assessment, Memory Assessment Crisis intervention with Community Care Assessment Age UK: 7 Dementia Nursing and Therapy Healthcare Provides avoidable acute hospital treatment and and Diagnosis rapid response i.e. etc to access Personal Budget Advisors (new) across Suffolk services to people in their usual admission monitoring for older suicidal/unpredictable/ag for people with cognitive provide support to newly place of residence or community Expedite discharge from people with dementia gressive behaviour and impairment. Coordinates diagnosed people and enable bed. Services include District acute hospital and other mental follow up discharges from Woodlands access to other services Nursing ,OT, PT, crisis healthcare Prevent premature health conditions. Willows Ward. Access to Sue Ryder: Dementia management, adm prevention, falls admission to 24 hour Will be changing to Flexible Dementia Service to Helpline (new) prevention, ambulant leg ulcer care on d/ch from acute Complexity of Later prevent avoidable admission to Suffolk Family Carers: service, support to LTCs hospital Life Team Residential Care. Live in care in Support to Family Carers Community Matrons able to refer to Service will extend in times of crisis in own home, can Alzheimers Soc: research, Memory Clinic for people receiving near future be same day and up to 6 weeks. fact sheets, support groups service from SCH staff Personnel Access to Psychologist Access to Psychiatrist Consultant Access to Psychiatrist Social Workers Various Nurses in Team/s CPNs CPNs Psychiatrist CPNs Community Care Community Matrons Occupational Therapists Occupational 2 CPNs Support Workers Practitioners Occupational Therapists Physiotherapist Therapists Physiotherapists Support Workers Psychologist Generic Workers Support Workers Health Care Assistants Diagnosis No. No No No No for assessment purposes Yes: Age UK Advisors No of Diagnosis of Dementia, Personal Budget/arranged No: Sue Ryder Helpline Dementia suspected dementia or services. No: Suffolk Family Carers required delirium Yes for referrals to the Flexible No: Alzheimers Soc for referral Dementia Service. How to Through GP to LL Through GP to LL Through GP to LL Urgent referrals should Through Customer First Dementia Advisors Will change within next 6 refer Single Point of Single Point of Single Point of be referred via GP (If urgent response required Age UK:01473 353055 months to one Care Referral (LLSPOR) MH Referral (LLSPOR) to Referral (LLSPOR) to directly to LL crisis ensure this is clear on referring) Coordination Centre Services MH Services MH Services team during office Professional:0808 8004005 Sue Ryder for Dementia Current Triage Bases East Suffolk: East Suffolk: East Suffolk hours. Public:0808 8004005 Helpline: 01473 353350 For Stowmarket, Eye, Hadleigh, Tel: 01473 329868 Tel: 01473 329868 Tel: 01473 329868: Tel: 01473 891810 Shotley area teams Fax: 01473 329881 Fax: 01473 329881 Fax: 01473 329881 Fax: 01473 891811 Out of hours: as above Suffolk Family Carers Tel: 01449 614769 08442 253099 Fax:01449 770184 Will accept phone calls Out of hours referrals For Ipswich area teams direct for advice should be referred via Alzheimers Soc (E) Tel: 01473 322131 /signposting on mental GP to Adult crisis team 01473 237301 Fax:01473 322130 health issues Tel 01473 329000 For Felixstowe/ Woodbridge area Tel: 07852 769172 Fax 01473 891811 teams Tel: 01394 458882 Fax:01394 458863 For Aldeburgh area teams Tel: 07966 809181 Fax:01728 451603 Professional as above Public self referral as above Any queries regarding referral progress please direct to referral number rather than phoning the team you think the referral may have been directed to. Once a worker is allocated they will provide contact details