The Future of Service Dive into articles, comics, inspirations and provocations on the “The Future of Service Design” generated by conversations with the global service design community and many pioneers and experts. Discover the emerging issues for the still young, yet mature practice. Enjoy the playful and manifold perspectives and browse through this landscape of highly relevant prospects. DesignKöln International School of Design The Future of Service Design ©2020 KISD | TH Köln
Publisher Prof. Birgit Mager, KISD | TH Köln, Gustav-Heinemann-Ufer 54, 50968 Köln
Project Management David J. R. Sieverding, Martin L. Sistig
Editorial Board Tarja Chydenius, Alessandra Enriconi, Birgit Mager, Maurício Manhães, Abigail Schreider, Jeannette Weber, Kokaew Wongpichet
Layout David J. R. Sieverding, Martin L. Sistig
Proofreading Matthew de Kretser
Print and Bind Hundt Druck GmbH, Zülpicher Straße 220, 50937 Köln
ISBN 978-3-9818990-6-1
Druckversion 25 years of service design — that deserves a review, but above all it