Paper 22
Ayrshire and Arran NHS Board
Monday 27 May 2019
South Ayrshire IJB Strategic Plan 2018-21
Author: Sponsoring Director: Bill Gray, Senior Manager, Planning Tim Eltringham, Director of South Ayrshire and Performance Health and Social Care Partnership
Date: 9 May 2019
Recommendation
The Board is asked to note the South Ayrshire IJB Strategic Plan for the period 2018-2021 (Appendix 1) and recommends the NHS Ayrshire and Arran Board to give practical effect to the Vision, Mission, Values, Strategic Objectives and the Partnership Programme detailed within this strategic commissioning document.
Summary
The Strategic Plan is the Integration Joint Board’s primary strategic document setting out the Partnership’s Vision, Mission, Values, Strategic Objectives and Programme and forms the basis on which it commissions services from NHS Ayrshire and Arran and South Ayrshire Counci l and other providers.
Key Messages:
Funding pressures in the three year period covered by the Strategic Plan require significant transformational activity to achieve break even. The IJB will require further on- going consideration of the resourcing of demographic pressures which have been identified within the Strategic Needs Assessment (Appendix 2) as significant, and seek support from partners to address these needs.
Glossary of Terms
NHS A&A NHS Ayrshire & Arran IJB Integration Joint Board Strategic Needs Assessment Describes the current and future health, care and wellbeing needs of the local population to inform the local Strategy for Heath and Social Care.
1 of 4 1. Background Information
The South Ayrshire IJB Strategic Plan is the second plan for health and social care activity within South Ayrshire since the inception of health and social care integration in 2015. The Plan was created by a Strategic Plan Writing Group consisting of representatives from various organisations, services and sectors, including: NHS Ayrshire and Arran, Public Health, Partnership Senior Management, Third Sector, Independent Sector, South Ayrshire Counci l including Housing Policy, and the Trades Unions.
The IJB Strategic Plan was approved by South Ayrshire IJB on the 27th June 2018. The Plan establishes the Partnership’s Vision, Mission and Values; outlines the national and local context and current operating environment; sets out its Strategic Objectives and overarching priorities for ensuing delivery against the National Health and Wellbeing Outcomes; contains an Implementation Plan to manage delivery under each Strategic Objective; contains resource considerations and includes final budget figures; a summary of the strategic needs assessment work; performance monitoring information; information on the role of housing and other partners; locality planning priorities; and summary information on each locality.
2. Recommendation
The Board is asked to note the South Ayrshire IJB Strategic Plan for the period 2018-2021 (Appendix 1) and recommends the NHS Ayrshire and Arran Board to give practical effect to the Vision, Mission, Values, Strategic Objectives and the Partnership Programme detailed within this strategic commissioning document.
However, funding pressures in the three year period covered by the Strategic Plan require significant transformational activity to achieve break even. The IJB require further on- going consideration of the resourcing of demographic pressures which have been identified within the Strategic Needs Assessment (Appendix 2) as significant, and seek support from partners to address these needs.
2 of 4 Monitoring Form
Policy/Strategy Implications The Strategic Plan is the Integration Joint Board’s primary strategic document setting out the Partnership’s Vision, Mission, Values, Strategic Objectives and Programme and forms the basis on which it will commission services from NHS Ayrshire and Arran and South Ayrshire Council. Workforce Implications The staffing establishment that will be within the scope of the Partnership is set out on page 39 of the 2018-21 Strategic Plan. Financial Implications The financial resources available to deliver Plan Objectives and the Plan Programme are detailed on page 39 of the 2018-21 Strategic Plan. Work is continuing to identify improved practice and transformation of service to increase the ability of the Partnership to deliver service within the funds available. Consultation (including As required by legislation, the Members of the Professional Committees) Strategic Planning Advisory Group have considered each draft and have been engaged in the development of the document. The undernoted stakeholders have also been consulted directly on the development of the Plan, or in some cases, have had the opportunity to attend si x public events held throughout South Ayrshire: • Health and Social Care professionals • Users of Health and Social Care • Carers • Providers of Health and Social Care • Partnership employees • Locality Planning Group members • Third sector • Independent Sector • Public Risk Assessment As noted in the current IJB strategic risk register, the current funding position remains the most significant risk to the successful delivery of IJB’s Strategic Outcomes and impacts negatively on progress against National Outcomes and the IJB Strategic Plan. Best Value Best value is an underpinning principle of all work carried out in actioning the IJB Strategic Plan and is discussed in the following pages within the Plan: - Vision and leadership Pages 26-37 - Effective partnerships Pages 8-13; 22-25 - Governance and Pages 5-7 accountability - Use of resources Pages 38-41 - Performance management Pages 14-17
3 of 4 Compliance with Corporate The IJB Strategic Plan supports all NHS Ayrshire and Objectives Arran corporate objectives. Single Outcome Agreement South Ayrshire Local Outcomes Improvement Plan and (SOA) Local Place Plans 2017 states that “The South Ayrshire Community Planning Partnership’s overall focus is on: • closing the poverty-related outcomes gap for children and young people in South Ayrshire • supporting older people to live in good health This will be supported by a partnership wide focus on four priority areas: • improving outcomes for looked after children and care leavers • Providing support for young people who are carers • Reducing social isolation and loneliness • Support for people living with dementia and their carers.” The IJB Strategic Plan supports all of the four priority areas listed above. Impact Assessment An Equality Impact Assessment (EQIA) has been carried out (Appendix 3)
4 of 4 Integration Joint Board: Strategic Plan 2018-2021
Working together for the best possible health and wellbeing of our communities. 02 |
Plan contents
Foreword 03 Who We Are 04 Introduction 06 Previous Plan Progress 14 Strategic Context: and the need for transformational change 18 Locality Planning And Local Priorities 24 Partnership Programme 26 Resource Overview 38 Strategic Plan Review 42 Glossary 43 Implementation Plan 44
Appendix 1 – Summary Needs 47 Appendix 2 – Locality Planning Groups: Priorities For The Plan Period 56 Appendix 3 – National Outcomes For Integration 64 Appendix 4 – Housing Contributions Statement 65 | 03
Foreword
Comprehensive governance arrangements have been put in place within the IJB and within the delivery vehicle – the South Ayrshire Health and Social Care Partnership.
Partnership working is at the heart of operational and planning arrangements and we need contributions from all stakeholders – patients, service users, carers, staff, professionals, locality planning groups and from partner organisations from across the sectors.
A summary of the key achievements over the 2015-18 planning period is included in this document. The progress made is in large part due to the dedication and commitment of staff within the Partnership and I would like to thank them This is the second full Strategic for their contribution. Many have taken on unfamiliar roles and demonstrated an ability to work collaboratively with Plan of the South Ayrshire Integration colleagues from other disciplines and with partner agencies Joint Board (IJB). In the three years since and the wider public. the Board was first established significant The planning period ahead will see a continuing drive for progress has been made, locally, on a wide transformational change in services and in the way that support is provided, with greater emphasis on care at home and support range of health and social care issues. in the community, rather than within a hospital setting. This will mean the further integration of services and different ways of working, not just within the public sector, but across all sectors.
The IJB will support the health and wellbeing of our children and young people as part of an integrated agenda with Community Planning Partners around the delivery of services with a particular focus on child protection, looked after children and care leavers.
Providing choice and control for service users is a key principle for the Integration Joint Board and this will mean changing the culture within our partnership and we will support staff from across the sectors to make this change.
Similarly, we will seek to support the changing role of GPs and Primary Care Services as the role of family doctors changes to be that of expert medical generalist supported by a full multi- disciplinary team of other health and care professionals.
All of the work that will be taken forward continues to be done within the context of a challenging financial and operational environment which will require transformational change in order to achieve the Board’s objectives. The overarching aim will be to ensure a continued focus on what is important to people and their lives in as fulfilling a way as possible. The IJB is committed to assisting people to achieve the personal outcomes to which they aspire. However, the Board is equally realistic in its assessment that statutory service provision can only go so far. Over the next planning period it will seek to engage further with communities and families to build resilience and a partnership approach to health and wellbeing.
Tim Eltringham Director of Health and Social Care 04 |
Who we are
The“ South Ayrshire Health and Social Care Partnership brings together a wide range of community and primary care health and social work services into a single operational delivery unit. | 05
The South Ayrshire Health and Social Care The IJB is a separate legal entity in its own right and has within Partnership brings together a wide range of its scope, staff from both South Ayrshire Council and NHS Ayrshire and Arran. It is responsible for planning and overseeing community and primary care health and social the delivery of a full range of community health and social work services into a single operational delivery work/ social care services. The IJB is responsible for allocating unit. In South Ayrshire the Integrated Partnership the integrated revenue budget for health and social care in includes Adult Services, Children’s Services and accordance with the policy priorities set out in its Strategic Plan. Criminal Justice Services. The Partnership is In practice, this means that services will work more closely governed by the Integration Joint Board (IJB). together to deliver streamlined and effective support to people The IJB has members from NHS Ayrshire and Arran, that need it. South Ayrshire Council, representatives of the 3rd Sector, Independent Sector, staff representatives and Service details are provided within the South Ayrshire South Ayrshire others representing the interests of patients, service Integration Scheme (available here or search for Integration Scheme). users and carers. 06 |
Introduction
The Public Bodies (Joint Working) (Scotland) Act which established integrated health and social care partnerships came into effect on 2 April 2014. The main purpose of integration is to improve the wellbeing of people who use health and social care services, particularly those whose needs are complex and require support from both health and social care.
Integration also aims to: • Improve the quality and consistency of services for patients, carers, service users and their families • Provide seamless, joined up, high quality health and social care services to care for people at home, or in a homely setting, where it is safe to do so; and • Ensure resources are used effectively and efficiently to deliver services that meet the needs of the increasing number of people with longer term and/or complex needs | 07
Integration Joint Boards with similar functions have been The East Ayrshire HSCP leads on Primary Care Services established in the North and East Ayrshire Council areas. across Ayrshire and Arran and the North Ayrshire HSCP is the lead Partnership for Specialist Mental Health Services, This Strategic Plan replaces the first Plan approved by the including in-patient services. Integration Joint Board on 2nd April, 2015 for the period 2015- 18. It aims to provide a 10-year vision for integrated health At the heart of this approach to strategic planning will be the and social care services and contains a three-year strategic provision of services and support across the sectors, including planning framework for 2018-21 which sets out priorities for the Third and Independent Sectors, in a way that meets the the Partnership and how it will use its resources to integrate needs of particular individuals, communities and localities. services in pursuit of National and Local Outcomes. To facilitate this, Locality Planning arrangements have been established in six areas of South Ayrshire. More information on Some hospital-based services are within the scope of the this is provided later in this Plan. Strategic Planning process, particularly those around unplanned emergency admissions. These are central to one of the primary objectives of Integration, which is to shift the balance of care from a hospital or institutional setting to the community. 1 Public Bodies (Joint Working) (Scotland) Act 2014, Scottish Parliament 2014 (available here or search for Public Bodies Joint Working Act) In addition, where specialist services are managed by a ‘Lead Partnership’ on behalf of all three Ayrshire based Health and Social Care Partnerships, this Plan will include reference to the vision and priorities for those services. Local priorities agreed between this Partnership and the Lead Partnership will be reflected in the respective strategic plans of both bodies.
The South Ayrshire Health and Social Care Partnership is the Lead Partnership for the following delegated functions:
• Allied Health Professions (AHPs) • Continence • Technology Enabled Care (TEC) • Joint Equipment Store • Falls Prevention • Health Visiting Services, Family Nurse Partnership, School Health and Looked After and Accommodated Children
Some“ hospital-based services are within the scope of the Strategic Planning process, particularly those around unplanned emergency admissions. 08 |
Lead Partnership – South Ayrshire Continence The Integrated Continence Service promotes continence by Lead Partnership arrangements continue to be in place across empowering patients to self-manage through behaviour and Ayrshire and Arran. The South Ayrshire HSCP manages lifestyle interventions. The objectives of the service are to offer and delivers the following services on behalf of the East and intermediate clinics across Ayrshire and to offer an advisory North Partnerships. service to patients, carers and voluntary organisations and Allied Health Professionals educational service to NHS clinicians.
South Ayrshire HSCP leads on Allied Health Professional Technology Enabled Care (TEC) (AHP) services across Ayrshire. Within this remit are the The Ayrshire and Arran strategy for TEC and Innovation following services: Dietetics, Orthotics, Occupational Therapy, outlines the need to harness the advances in technology Physiotherapy, Podiatry and Speech and Language Therapy. and to develop the use of TEC across Ayrshire and Arran AHPs are a distinct group of specialist and sub-specialist over the next three years. North, South and East Ayrshire practitioners who apply their expertise to diagnose, treat and Health and Social Care Partnerships and Acute Services are rehabilitate people of all ages within both mental and physical currently redesigning models of care and TEC will support health, education and social care and across acute and and further enable services, the workforce and infrastructure community settings. They work with a range of technical and transformational redesign. support staff to deliver direct care and provide rehabilitation, self-management, “enabling” and health improvement Joint Equipment Store interventions. The Active and Independent Living Programme provides a National Strategic framework for development South and East Health and Social Care Partnerships and of AHP services. Locally, four key work streams have been NHS Ayrshire & Arran have developed a proposal to establish identified to ensure that teams have the necessary support a joint store for the provision of equipment to people living in and infrastructure to contribute to the development of the community. services: Workforce; Staff support and development; Data for improvement and research and Development and evaluation The equipment referred to is wide ranging and intended to enable people to live safely within their own homes. Falls Prevention Family Nurse Partnership (FNP) A Falls Strategy Position Statement was developed in 2016 which outlined the local response to the national action The Family Nurse Partnership (FNP) is a licensed programme framework for The Prevention and Management of Falls in the where specially educated nurses work with first-time teenage Community (Scottish Government, 2014). Key areas for future mothers to develop their parenting capacity and support action by each of the Ayrshire Partnerships have been identified them to make positive choices for themselves and their to both reduce the numbers of people who fall and improve children. The FNP aims to prevent damage to a child’s brain the personal outcomes for those people who experience a development, behaviour, learning, and long-term health by fall. Further development of multi-agency, pan-Ayrshire falls having a specially educated nurse visit the homes of first-time pathways is required as well as improved access to community teenage mothers from early pregnancy (before 28 weeks) until services and local supports that will improve individual’s ability their child is two years old. The programme has been shown to perform daily activity and reduce anxiety around falling. to produce many benefits including improved early language development and academic achievement, reductions in Sensory Impairment children’s injuries, neglect and abuse and fewer subsequent pregnancies and greater intervals between births. Key priority areas have been identified by the Sensory Impairment service. A Pan-Ayrshire British Sign Language Plan is being developed and requires to be published by October 2018. Other key areas that will be prioritised include the development and provision of Sensory Impairment Awareness Training; the development of mechanisms to share service users confidential information across Council services; to improve access to service buildings; to provide a wider range of diagnostic procedures and specialist services in the community and to develop a structure where those with sensory loss are involved to improve services. | 09
Lead Partnership – East Ayrshire HSCP The East Ayrshire HSCP will continue to manage and deliver the following services on behalf of the North and South A“ strong local primary care Partnerships. service, supporting people in • Primary Care (General Medical Services, General Dental Services, General Ophthalmic Services, their day-to-day lives to get Community Pharmacy) the best from their health, • Public Dental Services with the right care available • Ayrshire Urgent Care Services • Contracting for GP services for settings such as in the right place when they Prison Service and Police Custody Services need it. The overall theme is of The agreed vision for primary care services across Ayrshire partnership between individuals, and Arran is to achieve: communities, the health and social care and with partners. 10 |
The Ayrshire and Arran vision aligns to the Scottish What this will mean for local residents is that GPs will focus Government’s vision for the future of primary care services, more on seeing patients who are unwell where a GP’s skills which is for multi-disciplinary teams, made up of a variety of are required for diagnosis and developing a treatment plan health professionals, to work together to support people in as well as caring for those who have complex care needs. the community. Other professionals such as Advanced Nurse Practitioners, Pharmacists and Community Link Workers or Connectors, In its Lead Partnership role, East Ayrshire is responsible for Physiotherapists and Mental Health workers will work alongside the development and implementation of the ‘Ambitious for GPs to assess and treat individuals in line with their own Ayrshire’ programme of transformational change for Primary expertise. People often know what care they need and in Care services. Good progress has been made in advancing future more people will be able to seek this directly, so that the key priorities outlined in the this programme, which for example a person with shoulder pain may choose to see includes the development of GP clusters and supporting the a Physiotherapist as a first point of contact, while individuals development of multidisciplinary team working in and with with minor ailments will increasingly find that Community GP Practices, increasing capacity to provide community- Pharmacists can provide a range of treatment. based services, improving workforce sustainability, improving primary care infrastructure and establishing These new changes will be brought in over the next 3 years an integrated Out Of Hours service. as part of a Primary Care Improvement Plan. East Ayrshire Integration Joint Board will have the responsibility to ensure the Going forward our work will be informed by key Scottish Plan is in place and delivered across Ayrshire. Government policies including the new GP Contract 2018, ‘Achieving Excellence in Pharmaceutical Care – A Strategy Some of the first areas for change will be the way local people for Scotland’, ‘Community Eyecare Review’, ‘Oral Health receive services such as vaccinations, repeat prescribing and Improvement Plan’ and ‘Realising Realistic Medicine’ as well medication reviews, community treatment and care services as addressing health inequalities. (e.g. minor injuries and dressings, phlebotomy, ear syringing, This work is being delivered in partnership between suture removal, chronic disease monitoring), urgent care and communities, Primary Care, the three Ayrshire Health out of hours being supported by advanced practitioners (nurses and Social Care Partnerships, Acute and Third Sector. and paramedics) including for home visits; physiotherapy, These partners are committed to working collaboratively and mental health services and more use of Community Connectors positively to deliver real change in local health and care systems and Link Workers attached to GP practices. that support people to receive the right care at the right time. The Plan will outline how these changes will be delivered before General Medical Services the end of the transition period at March 2021. General practice provides continuing, comprehensive, Community Pharmacy coordinated and person-centred healthcare to the communities of Ayrshire and Arran. A strong and thriving general practice is The publication of ‘Achieving Excellence in Pharmaceutical critical to sustaining high quality healthcare, which is available Care – A Strategy for Scotland’ in 2017 by the Chief to all and which can realise Scotland’s ambition to improve our Pharmaceutical Officer for Scotland, provides an opportunity population’s health and reduce health inequalities. to review and align community pharmacy services with the Ambitious for Ayrshire vision for multi-disciplinary team (MDT) A new General Medical Services (GMS) contract has been working in Primary Care. The Strategy makes a commitment to agreed with GPs and will be implemented across Ayrshire and increase access to community pharmacy as the first port of call Arran from April 2018. The way in which General Practice will for self-limiting illnesses and supporting self-management of work in the future will change in line with the new contract, the stable long term conditions, in and out of hours. guiding principles of which are to support: Through the Minor Ailment Service (MAS) community • accessible contact for individuals and communities pharmacies are increasingly becoming the first port of call • comprehensive care of people - physical and for eligible patients for a range of common clinical conditions mental health and NHS Ayrshire & Arran has added to the range of common clinical conditions treatable by community pharmacists under • long term continuity of care enabling an effective the Pharmacy First Ayrshire service. Women between 16 and therapeutic relationship 65 can now be treated for uncomplicated urinary tract infections • co-ordinating care from a range of service providers and patients aged 2 years and over, can also be treated for impetigo. Both conditions previously required prescriptions The benefits of the proposals are to develop partnerships through GP practices or OOH services. between patients, their families and those delivering healthcare services work to provide care which is appropriate and based We are also expanding the range of common clinical conditions on an assessment of individual needs and values and improves that can be treated by community pharmacists for other skin wellbeing, demonstrates continuity of care, clear communication infections and shingles, and intend to further expand the range and shared decision-making. | 11
of conditions that can be treated. Expanding the range of effectiveness of the triage/vetting process and patient care as common clinical conditions treated will improve outcomes for a consequence. NHS Ayrshire and Arran attain approximately patients and reduce the workload for GPs and other health and 80% referrals electronically which compares favourably to other social care professionals. Health Boards.
A number of community pharmacists are qualified as The Scottish Government Community Eyecare Review was Independent Pharmacist Prescribers (IPPs), providing published April 2017. The review considered care currently clinics from their community pharmacy, in conjunction with local provided within community optometry and identified examples GP practices. These clinics include respiratory clinics, as well of good practice across Scotland that could be replicated. NHS as hypertension and sexual health clinics. Further training and Ayrshire and Arran was commended in the report for the locally development of this workforce will unlock a further resource developed initiatives and examples of care already developed that can play a role in the MDT. Supporting patient self- within community optometry. management of long term conditions will improve outcomes for patients whilst reducing the workload of GPs and other health General Dental Services and social care professionals. The Scottish Government published the Oral Health Improvement Plan (OHIP) in January 2018. The plan sets The recent changes to the GP contract and development of the direction of travel for oral health improvement for the next the pharmacotherapy service over the next 3 years provides us generation and has a strong focus on reducing oral health with an opportunity to introduce a serial prescription service inequalities, moving to a preventive based approach for NHS to reduce the time spent in GP practices dealing with repeat dentistry and meeting the needs of the ageing population. prescriptions and to streamline the process at community pharmacies. If more patients have serial prescriptions in place The aims of the new plan are to focus on prevention, this will allow a greater range of activities identified within the encouraging a more preventive approach to oral health care pharmacotherapy service to be carried out by the practice for patients of all ages to ensure that everyone can have the based pharmacists. best oral health possible and that education and information sharing is specifically targeted at individuals and groups most The development of GP practice based pharmacists also at risk such as those who do not attend regularly for check-ups, provides an opportunity for better joint working between GP communities in low income areas and particularly those people practices and local community pharmacists. Their mutual who either smoke or drink heavily. New approaches will also be understanding of one other’s issues will provide opportunities introduced to make it easier for dentists to treat older people to provide better patient care and medicines management. who live in a care home or are cared for in their own home and to enable those dentists with enhanced skills to provide Optometry services that would otherwise be provided in a Hospital Dental Community optometrists provide a comprehensive eye Service i.e. oral surgery, treatment under intravenous sedation examination service model to care for an aging population. and complex restorative services. The eye examination is universally funded and therefore free of charge to all eligible patients. Geographical access to The aim of the NHS Ayrshire and Arran Oral Health Strategy eye care at optometrist practices across all HSCPs in NHS 2013-2023, closely aligns with the new national Plan with the Ayrshire and Arran is good. aim of ensuring the ‘best oral health possible for the people of Ayrshire and Arran’. The strategy covers stages of life (children The ‘Modern Outpatient Programme’ (2016) outlines the further and adults) and targets oral health promotion work for priority need for a collaborative approach to health care. In Ayrshire groups, such as the homeless and prisoners, people in care and Arran accredited optometrists provide locally enhanced homes and those with specific care needs. We are currently eye care services reducing the burden on secondary care. progressing the NHS Ayrshire and Arran Oral Health Action These include: Low Visual Aids (Visual Impairment); Bridge Plan 2016-2019 and have completed the second year of the 3 to Vision (Learning Disability); Post-Operative Cataract year Plan and will continue to deliver oral health improvement Surgery Assessment; Medical Contact Lenses and Diabetic activity over the remaining year of the Plan. Retinopathy Screening. Ayrshire Urgent Care Services Launched in February 2017, the ‘Eyecare Ayrshire’ re-direction NHS Ayrshire & Arran and East Ayrshire Health and Social Care initiative aims to shift the balance of care for eye problems Partnership have launched a new out-of-hours service which will from GP practices and EDs to local optometry practices and bring together the skills, expertise and capacity of existing out- promotes the use of the optometrist as first point of contact for of-hours services to enable the citizens of Ayrshire to access eye problems, advising people that eye drops will be available the right person, with the right skills at the right time. free of charge dispensed from community pharmacists. Launched in November 2017, the ‘Ayrshire Urgent Care Service’ Where needed electronic referrals are made directly from (AUCS) brings together Primary Care and Social Work services optometrists to the hospital eye service. These referrals into an ‘urgent care hub’, operating from the Lister Centre at allow for images to be attached which further enhance the University Hospital Crosshouse. 12 |
This will be supported by local urgent care centres and the Also included within the inpatient portfolio of services are: home visiting service as required. In partnership with NHS24 there will be continued promotion of self-care and redirection • Community Forensic Team to the most appropriate service, for example local pharmacist. Ayrshire Urgent Care Service includes: • Elderly, Psychiatric and Alcohol Liaison Services • Mental Health Advanced Nurse Practitioners • Doctors and Advanced Nurse Practitioners • Acorn – service based at Ailsa offering structured • Out-of-hours district nursing service activity, sheltered employment opportunity and • Crisis Resolution Team supporting individuals who have/are experiencing mental disorder to develop a range of skills. • Out-of-hours social work • East Ayrshire overnight emergency response Inpatient services are split between Woodland View personal carers (on Ayrshire Central Hospital site in Irvine) and Ailsa hospital (in Ayr) with the majority of adults services being based at the • Service support staff. new bespoke provision within Woodland View.
This redesign is in-line with national policy for urgent care Crisis Resolution Team services as set out in the report ‘Pulling Together: transforming urgent care for the people of Scotland, 2016’, which recognised The Ayrshire Crisis Resolution Team offers a home based the difficulty in sustaining GP involvement in out-of-hours alternative to in-patient care for adults (aged 16-65) services. The service will continue to test new ways of working experiencing acute and severe mental health crisis. The service to ensure a safe, high quality, effective and efficient out of hours offers short term support up to 21 days, in line with the national service is delivered to the communities of Ayrshire. standards for crisis services.
Ayrshire and Arran will continue to have an out-of-hours Learning Disability Assessment and Treatment Service primary care service which will include Doctors and Advanced People with a learning disability have a significant, lifelong Nurse Practitioners working as part of a wider team to ensure condition that affected their development and which means that members of the public will see the most appropriate they need help to; understand information, learn skills, and healthcare professional. cope independently. The Learning Disability Assessment and Treatment Service is a 16 bed inpatient admissions unit based at Arrol Park Resource Centre, Ayr. The unit provides access to Lead Partnership – North Ayrshire HSCP specialist a range of specialist professionals and intensive multi- disciplinary services for all adults living in Ayrshire who have a The North Ayrshire HSCP will continue to manage and learning disability. deliver the following services on behalf of the East and South Partnerships. The unit accepts both planned and unplanned admissions: Mental Health Inpatient Services • A planned admission to Arrol Park provides short- NA HSCP leads on a wide range Mental Health Inpatient term intensive assessment and treatment. Where services across Ayrshire, including: a planned admission is deemed appropriate, a pre-admission meeting will take place with the • Acute inpatient assessment for individuals individual and family members and a range of experiencing functional and/or organic presentation support staff including; Community Learning • Low Secure male inpatient services Disability Team, designated Social Worker, and • Intensive Psychiatric care provision Third sector representatives • Generic and forensic rehabilitation services • Emergency admissions to Arrol Park are facilitated by members of the Community Learning Disability • Hospital Based Complex Continuing Care for Team. Admissions are agreed with a Responsible individuals 65 and over on Ailsa site Medical Officer and members of the Community • Inpatient addiction service, offering inpatient Learning Disability Team will be in contact detoxification programme, residential and day with Arrol Park nursing staff to facilitate the attendance rehabilitation programme. admission process. | 13
The following is a list of criteria for why an individual would be In addition North Ayrshire has lead responsibility for the admitted to Arrol Park: following Early Years Services:
• The person requires a period of complex Child Immunisation Team nursing and therapeutic care which cannot be In East and South Ayrshire, the HSCP Immunisation Team met elsewhere delivers all immunisation clinics, where in North clinics • The person has severe emotional, behavioural are delivered by both the Immunisation Team and many or mental health difficulties which cannot be GP surgeries. The team is also responsible for the pupil immunisation programme in all Ayrshire schools. appropriately assessed or treated elsewhere • The person requires a period of sustained specialist Community Infant Feeding Service led support and rehabilitation The community infant feeding nurse works across Ayrshire to • Where risk evaluation indicates that hospital provide a specialist service to families experiencing complex admission is most likely to reduce short and challenges with infant feeding. The service supports health visiting staff with advice and provides direct support to families medium-term risks which are significant and likely via telephone, face to face discussions or home visits. to pose a hazard to the patient and/or others. Child Health Administration Psychology Services Child Health Administration team co-ordinates, manages Psychological Services are provided across Ayrshire and Arran and supports the delivery of Ayrshire’s child immunisation and are embedded within various specialist teams. Specialities programme and development screening programmes. The team covered are: maintains all records and information in relation to its remit and provides information to the Information Statistics Division (ISD) • Child Psychology via nationally established data systems. • Adult Mental Health Over the next three years, the early years teams will support • Older Adults, physical health and the implementation of the 3 year Vaccination Transformation neuropsychology, and Programme and will prepare for the replacement of the current • Learning disability services. Child Health & Community Health Index (CHI) system, expected by 2020. The service deploys a range of staff within these specialist roles to undertake focused work, such as primary care mental health, community mental health and eating disorders.
Child and Adolescent Mental Health Service (CAMHS) The CAMHS service is available to young people aged 5 to 18 “ years old and offers short term treatments for those with mild to North Ayrshire shall deliver moderate mental health problems; to more complex treatments for children and young people experiencing more severe and mental health services in line complex problems. with the 10 year National Mental North Ayrshire shall deliver mental health services in line with the 10 year National Mental Health Strategy 2017-2027. Health Strategy 2017-2027. This strategy aims to ensure that mental health problems are treated with the same commitment and passion as physical This strategy aims to ensure health problems. We will work to improve: Prevention and early that mental health problems intervention; Access to treatment, and joined up accessible services; the physical wellbeing of people with mental health are treated with the same problems; Rights, information use, and planning. commitment and passion as physical health problems. 14 |
In the period 2015-18 progress has been made in improving the development of integrated health Previous plan and social care supports across the sectors in South Ayrshire and a number of these have led to changes in the ways that services are delivered or provide progress examples of good practice: | 15
• Through a more co-ordinated approach we are identifying • Preventive work is central to ensuring people can live and meeting the needs of families who require support in good health in South Ayrshire. A range of Health during pregnancy, this includes the extension of the Improvement Strategies have been and continue to be Family Nurse Partnership to all young women of 19 delivered on a pan-Ayrshire basis. The Healthy Weight years and under Strategy, Oral Health Strategy, Tobacco Control Strategy, Mental Health and Wellbeing, Oral Health Strategy and • We have increased support to the families of children from Blood-borne virus framework are delivered across each birth to school age, through the implementation of the of the Health & Social Care Partnerships (HSCPs), Universal Health Visiting Pathway Community Planning Partnerships (CPPs) and acute services. The pan-Ayrshire children and young people’s • Funding has been secured from the Life Changes Transformational Change Programme provides key links to Trust to support the development of a South Ayrshire the South Ayrshire Children’s Services Plan. These were Champions Board. A Corporate Parenting Officer and care all delivered throughout the time-period of the previous experienced Participation Assistants are now in place. Strategic Plan The team have been in place since September 2017 and have been successful in raising awareness of Corporate • Healthy Active Rehabilitation Programme (HARP) is an Parenting and the development of a South Ayrshire Looked Ayrshire-wide tiered community rehabilitation programme after promise. A Champions for Change Workplan has supporting a range of morbidities in a more effective and been developed which is incorporated in the Corporate efficient manner. In the first instance the programme has Parenting Plan 2017-20 targeted cardiac, pulmonary, cancer and stroke patients
• South Ayrshire Sexual Exploitation Joint Action Group • The Integration Joint Board has approved an Adult has worked with the Multi-Agency Partnership (end Community Mental Health Strategy for 2017 – 22 Violence Against Women and Children), the Adult Protection Committee, the Child Protection Committee • A Care at Home Pharmacy Technician Service has been and key services to develop and deliver resources for introduced which is a medication compliance service staff, to support awareness and responses to child sexual mainly for elderly patients who have been identified by exploitation and produced South Ayrshire Strategy, health and social care professionals, as well as via hospital Response to Sexual Exploitation and Abuse 2017 – 2022 discharge, as requiring help to manage their medication, to undertake re-enablement and to manage their medicines • The IJB approved the ongoing development of the Concern independently. A home visit can be arranged, and the Hub based at Kilmarnock Police Station in September technician will carry out a comprehensive medicines 2016, on a Pan Ayrshire basis. This has allowed timeous check referring to a Pharmacist for a medication review, information sharing, impacting on the number of referrals to if required; assess the ability of the person to manage the Children’s Reporter and Adult Support and Protection medicines independently; organise appropriate aids, if required; and liaise with family and carers, as required • The Partnership has developed an approach based on four key priorities to manage care for those people most at risk of admission to hospital. These include the following priority areas: Anticipatory Care Planning, Community Rehabilitation and Enablement, Redesign of Services at Biggart Hospital and in 2017-18 the Interface with Combined Assessment Unit at Ayr Hospital which opened “ in June 2017. These align with the Older People and The HSCP has worked in a Unscheduled Care work streams being taken forward on a pan-Ayrshire basis multiagency way to improve
• Anticipatory Care Planning has been adopted in the responses and interventions majority of GP Practices in South Ayrshire. The initiative involves regular multi-disciplinary meetings within GP to support woman and their Practices focusing on the development of robust care families where there are plans for individual patients. The aim is to develop plans which will help maintain people within their own homes and significant vulnerabilities in enable a coordinated response to any deterioration to a person’s health and care pregnancy such as addictions and mental health. 16 |
• An Adult Learning Disability Strategy has been prepared for • The HSCP has worked hard to develop and enhance the period 2017-23 which is based on the National Strategy community capacity within the six localities that comprise – “The Keys to Life.” The development of the Strategy was South Ayrshire. For example, a Community Link Practitioner supported by the Scottish Commission for Learning Disability role within Primary Care has been established in a number the Government’s Centre of Excellence for Learning Disability of GP Practices to signpost people to local support and in Scotland activities available within their localities with the intention of having a direct impact on loneliness and social isolation. • New Commissioning Plans have been developed for Adult Crucial to the success of this has been the development of Learning Disability Services and Adult Community Mental real time information on what organisations, services and Health Services to give practical effect to the new strategies activities are available within localities, and the Partnership on the ground in South Ayrshire. Tenders have been issued has been pleased to support Voluntary Action South Ayrshire in 2017-18 for new 3rd and Independent Sector provided to develop “South Ayrshire Life” an on-line community services which will place more emphasis on the delivery information system of outcomes, innovation and improved opportunities for service users | 17
• Community capacity has been further enhanced by the work telehealth such as Apps to monitor progress and encourage of the six locality planning groups and the significant work that self-management they have undertaken to organise a number of Participatory Budgeting Events which has seen a significant sum of money • Carrick Opportunities Centre is a community hub providing allocated to support local groups and activities and to sustain day opportunities. Other partner organisations are also capacity in each of the six localities based there, including SAC Community Learning and Development, Job Centre Plus, Ayrshire College and the • The HSCP is one of a number of Partnership’s in Scotland local driving school. The services offered to people and to adopt the Community Led Support programme designed the classes provided have been requested by people with to provide the most appropriate support to people, locally, learning disabilities through consultation. The service has through “front doors” in their own communities by a range of recently been awarded a certificate of excellence by ASDAN agencies and volunteers for excellent practice in running ASDAN courses particularly in relation to the Inclusive Curriculum (ASDAN is an education • Following high profile episodes of people in rural South charity and awarding body). Carrick not being able to get a timeous response from the local Scottish Ambulance Service, with support from the • Rosie’s Retro is a social enterprise from Turning Point Girvan and South Carrick Locality Planning Group and the Scotland which provides workplace opportunities for adults Scottish Ambulance Service, a South Carrick Community with learning disabilities. It comprises of a gift shop in Ayr First Responder Service, comprising members of the local town centre selling a range of unique and quirky products, community, has been developed and became operational in many made locally, with studio space which is used for craft, December 2017 drama and adult learning workshops. Those using the service have noticed improvements in their own health, saying they • Given the age profile of the population in South Ayrshire the “felt fitter being out and about getting the bus to work”, prevalence of Dementia in South Ayrshire is greater than “it’s an active job working in a shop” and also ‘I’m growing in that for Scotland as a whole. The Partnership has supported confidence, meeting people and dealing with the public’. the establishment of Dementia Friendly Communities in Prestwick and Troon and is preparing a Dementia Strategy • My Home Life is a social movement that aims to enhance and Implementation Plan for South Ayrshire the quality of life for all who live, die, visit and work in care homes through transformational change and encourages • Local Alcohol and Drug Partnership (ADP) partners continue working in partnership through appreciative relationship to offer and further develop recovery focussed support for centered practice. The HSCP has been pleased to support individuals affected by alcohol or drug misuse. New recovery this programme which has been delivered by staff from the groups and activities have been embedded in communities University of the West of Scotland and demonstrates a strong across South Ayrshire offering peer support, social activities partnership arrangement between these bodies and Scottish and a pathway to mainstream community activities for Care, the representative body for Independent Care Providers individuals in recovery. The ADP has also established a successful Volunteer Peer Worker training project where • A Pan Ayrshire Community Hearing Service has been put in individuals in recovery and family members undertake place led by the South Ayrshire HSCP. The new Community volunteer work-based placements while working towards SVQ Hearing Service is based in 10 static locations across the qualifications. New Family & Carer support groups have been three Ayrshire Council areas. The new service is funded developed in Ayr, alongside specific support for family and equally by the 3 Ayrshire Health and Social Care Partnerships carers, offering vital support for families affected by someone else’s substance use. These activities all aim to reduce social isolation and stigma, provide information and advice, and promote self-management.
• By working in partnership with the South Ayrshire Carers Centre a range of information, advice and support services “ for carers are now in place in the South Ayrshire. These An Adult Learning Disability include face to face interviews, telephone contact, peer group support, health interventions, financial inclusion, short breaks, Strategy has been prepared respite provision for young carers and young adult carers for the period 2017-23 which • Ayr United Football Academy (AUFA) delivers a Weigh to Go programme which is a healthy lifestyle programme, is based on the National designed by NHS Ayrshire and Arran. The programme Strategy – “The Keys to Life.” focuses on self-management to achieve 5-10% weight loss and increase physical activity. The programme incorporates group education and support, individualised goal setting, and 18 |
Strategic context: and the need for transformational change
This section summarises the background to Key information from the Needs Assessment which will be current strategic planning in the Health and Social considered and addressed through this strategic planning process includes the following: Care Partnership. It explains why, going forward, traditional approaches to the provision of health and Population social care services across all sectors and across all age ranges is not an option for the Integration Joint The older population is projected to increase markedly by 2039: Board and explains why change is necessary. • People of pensionable age will increase by 21% • Those aged over 75 will increase by 82% Principally change is necessary as demand is rising significantly while, in real terms, available public spending is falling. Based on current patterns of demand, this will have major This makes it extremely challenging to give all children the consequences for older people’s services, including a need for best start in life and to meet the needs of a population which 40 more care at home places and 30 care home places each year is ageing significantly and which requires increasing levels of over the three year planning period. care to keep local people safe, well and content at home in their local communities. The projected change in the South Ayrshire population is not evenly spread and the 0-15 and working age populations will The need for transformational change in South Ayrshire is both decrease: clearly demonstrated by the established needs of the area. • By 2039 there will be a decrease of 8% in those These are set out in the Summary Needs Assessment and Area Profile at Appendix 1. This provides the context for the aged 0-15 objectives and policy priorities detailed in this Strategic Plan. • There will also be an 11% decrease in those of The full Needs Assessment and Area Profile is available( here or working age search for South Ayrshire Strategic Needs Assessment). • South Ayrshire has the highest proportion of those Updated profiles of each of the six localities in South Ayrshire aged 100+ in Scotland (available here or search for South Ayrshire Locality Profiles). | 19
This will change the dependency ratio: i.e. the number of those The Health and Social Care Partnership is working with the deemed as dependents (people who are too young or too old to Community Planning Partnership and the Ayr North Locality work) compared to those of working age. Planning Group to produce an Area Place Plan for Ayr North. New strategies approved by the IJB will be designed to The dependency ratio will increase from 67 to 87 between address inequality and to target resources to where they are 2016 and 2039, compared with 55 to 67 for same time period needed most. The Adult Learning Disability and Mental Health across Scotland. This will require all governance groups, Strategies approved in 2017 with their emphasis on inclusion including the IJB, to reassess how resources are allocated and participation are examples of this approach. The IJB will across service areas. continue to support the Alcohol and Drugs Partnership’s approach of early intervention, prevention and recovery to support individuals, families and communities. Deprivation and Inequality 12,888 people, which is 11.5% of the South Ayrshire population live within the 15% most deprived data zones. 32% of South Ayrshire residents spend more than 10% of their household income on heating costs and are said to be in fuel poverty.
South Ayrshire has the 8th highest level of child poverty in Scotland. 26% of children live in poverty after housing costs compared to 23% across Scotland. The rate of alcohol related hospital stays (708.5 per 100,000) and drug related hospital stays (232.4 per 100,000) in South Ayrshire are both higher than the national rates (680.8 and 162.2 per 100,000 respectively).
There has been an increase in drug related deaths between 2015 and 2016 from 15 to 22. 20 |
Population health as delayed discharge to be reviewed and increased through either additional resources, efficiencies or through a shift in the • Premature mortality has increased in South balance of care. Ayrshire from 422 to 451 per 100,000 and is now higher than the national average Carers • The main causes of death in South Ayrshire are • There are around 11,709 carers in South Ayrshire. Cancer and Circulatory Disease This equates to 10.4% of the South Ayrshire • The proportion of adults in South Ayrshire population compared to 9.3% across Scotland considered to be obese over a rolling three- • Unpaid carers in South Ayrshire are less likely to year period for men was 74% and women 66% be employed than in the rest of Scotland and more compared to the Scottish percentage of 69% and likely to be aged 65 and over 61% respectively Health and Local Authority responsibilities to support Carers • The percentage of last 6 months spent at home or and Young Carers under the provisions of the Carers (Scotland) in a community setting was 85% in South Ayrshire Act, 2016 are being delegated to the IJB from 1st April, 2018. compared to 87% across Scotland A new Carers Strategy is in preparation and the IJB will • The rate of people with learning disability in South shortly be asked to approve local eligibility criteria and a short Ayrshire Council is 6.4 per 1,000 adults, higher than breaks statement and short breaks and respite policy for the national average of 5.2 South Ayrshire. • South Ayrshire has higher levels of depression at Adult and child protection 7.6 per 100 compared to 6.3 per 100 across Scotland • Prevalence rates for diagnosis of Dementia in South • Adult Protection referrals continue to rise annually Ayrshire are 1.03 per 100 which is higher than the • Child Protection referrals are slightly above the national rate of 0.8 per 100 Scottish average • 20% of the South Ayrshire population is prescribed Priorities in this planning period will include implementing the drugs for anxiety, depression and or psychosis recommendations of the review of the Chief Officers Group, compared to the national rate of 18% early intervention initiatives to identify those at risk of harm , The Integration Joint Board is supporting the delivery of a ensuring effective risk assessment and outcomes, and improved range of public health initiatives on tobacco, alcohol and on performance management and quality assurance procedures. weight. A strategy on End of Life Care will be produced in 2018-19 with the aim of ensuring more people are at home Children and young people when they die. Primary Care is at the heart of much of the work that will be required to address these issues and the new GP • There are higher mortality rates for still births, Contract, which will be implemented over this planning period, perinatal and neonatal in South Ayrshire than will be a cornerstone of this, as will be the new Primary Care across Scotland. Infant mortality rates are in line Improvement Plan. A Dementia Strategy for South Ayrshire is in with the national average preparation. A review of prescribing led by the Clinical Director is in progress in South Ayrshire. • The percentage of babies exclusively breastfed at the 6-8 week review is considerably below than the Balance of care: national rate at 21.8% in South Ayrshire compared to 30.3% across Scotland • The rate of Emergency Admissions to hospital is higher in South Ayrshire than across Scotland • The number of children Looked After in • The length of stay in hospital (bed day rates) is also South Ayrshire has increased , and is higher higher in South Ayrshire than comparator authorities, however there has been a significant shift in the proportion of those • Bed Day rates for delayed discharges are also higher looked after in the community as opposed to than the national average residential accommodation. The IJB is supporting the Pan-Ayrshire Unscheduled Care Transformation Programme and is pursuing a number of locally Prevention and Early Intervention, Corporate Parenting, based initiatives under this banner. The effectiveness of the Permanence Planning and Participation and Engagement current programme is being reviewed in 2018 and the outcome have been identified as the priorities by the Health and of this, together with any required changes, will be reported to Social Care Partnership the IJB. Demographic changes as detailed above will require the level of resource that is available to support areas such | 21
The“ number of children Looked After in South Ayrshire has increased, and is higher than comparator authorities, however there has been a significant shift in the proportion of those looked after in the community as opposed to residential accommodation. 22 |
Partnership arrangement and links to • NHS Ayrshire and Arran other strategic level plans Objectives from its Transformational Change Improvement Plan 2017-20: Working together to: Through this Strategic Plan the Integration Joint Board will work –– deliver transformational change in the provision of health with Community Planning Partners to deliver agreed policy and social care through dramatic improvement and use of priorities across service areas: e.g. for Children and Young innovative approaches People by means of the Children’s Services Plan for South Ayrshire, where priorities are to: –– protect and improve the health and wellbeing of the population and reduce inequalities, including through • Ensure South Ayrshire’s children get the best start advocacy, prevention and anticipatory care in life, that South Ayrshire is the best place to –– create compassionate partnerships between patients, grow up, and all children are successful learners, their families and those delivering health and care services confident individuals, responsible citizens and which respect individual needs and values; and result in effective contributors the people using our services having a positive experience of care to get the outcome they expect; • Reduce the gap in outcomes between the most deprived and least deprived children and young –– attract, develop, support and retain skilled, committed, people in South Ayrshire adaptable and healthy staff and ensure our workforce is affordable and sustainable; and • Ensure children and young people who are looked after or are care leavers are cared for and supported –– deliver better value through efficient and effective use of all resources to improve their life experiences and life chances; • Ensure young people are supported to achieve The IJB will work with its fellow Community Planning Partners and maintain good emotional and physical to deliver the priorities of the October, 2017 Local Outcomes wellbeing; and Improvement Plan to: • Ensure children and young people have a voice in • improve outcomes for looked after children and influencing service delivery that affects their lives care leavers • provide support for young people who are carers The IJB will work with the other statutory bodies – South Ayrshire Council and NHS Ayrshire and Arran to deliver their • reduce social isolation and loneliness; and priorities which are: • provide support for people living with dementia and their carers • South Ayrshire Council Strategic Objectives from its Programme for Effective Governance 2017-22: The IJB will work with the other two Integration Joint Boards in –– Take direct and sustained actions that reduce poverty Ayrshire to deliver lead partnership services. and disadvantage; to close the poverty attainment gap by 2030 and adopt the use of schools for community and local use, using these assets to build strong community networks, provide partnership based community services and complement learning and development opportunities for children and families in need –– Create a better health and care system to suit local people’s needs; to adopt, support and encourage an approach to aged health that is community based, early interventionist and prevention oriented that encourages participation to overcome social isolation. By 2030, the average healthy age of older men and women will increase by 2 years | 23
The“ IJB will work with its fellow Community Planning Partners to deliver the priorities of the October, 2017 Local Outcomes Improvement Plan to Provide support for people living with dementia and their carers. 24 |
Locality Planning and Local Priorities
In South Ayrshire six localities based around “natural communities” have been created in which local people and professionals working locally meet to discuss local needs, to prioritise these and to monitor progress in meeting those needs by the Health and Social Care Partnership and by others from across the sectors. | 25
The six localities are: Each Locality Planning Group is also responsible for making decisions on the utilisation of a Small Grants Budget which • Troon & Villages can be used to build capacity within local communities. • Prestwick & Villages Locality Planning Groups have been instrumental in organising successful Participatory Budgeting events across South • Ayr South and Coylton Ayrshire. These offer support to local voluntary groups to • Ayr North and Former Coalfield Communities provide activities and supports to the local people living in each area, which amongst other things, is designed to combat • Maybole and North Carrick Villages loneliness and isolation. Information on these local supports and • Girvan and South Carrick Villages activities is now available through a locally run website – South Ayrshire Life – which is provided and managed by Voluntary Action South Ayrshire (VASA), the Third Sector Interface. The purpose of locality planning is: It will be a priority of the Integration Joint Board in this planning • To jointly assess need, prioritise and plan how all period to work with Locality Planning Groups to further enhance resources, irrespective of their origin, can best be and develop local involvement in planning and decision making deployed in pursuit of the delivery of the National on the provision of local supports. It will be a particular priority and Local Outcomes; and to extend this engagement to Children and Young People and to jointly explore with them how this can best be achieved. • To be the local focus for service delivery and support by organisations from across the sectors to the population or communities within the area • Locality Planning Groups have been established in each locality. Each has set its agenda and priorities for the period ahead and these are set out at Appendix 2
Each“ Locality Planning Group is also responsible for making decisions on the utilisation of a Small Grants Budget which can be used to build capacity within local communities. 26 |
Partnership Programme
This section sets out the Integration Joint Board’s Vision Statement, Mission, Values and Strategic Objectives for the plan period.
The Measurable Tasks outlined in the Implementation Plan (see page 44) are designed to deliver progress and continuous improvement against the Strategic Objectives and National and Local Outcomes (see Appendix 3) by means of the IJB’s agreed Policy Priorities and Strategies as set out on the next page. | 27
Vision Values
‘Working together for the best possible health and wellbeing of The following are the values to which those employed or our communities.’ contracted by the Partnership, or who are stakeholders in it, will be expected to adhere to: Mission for Plan Period The IJB through the Health and Social Care Partnership will We will be: express its mission in this planning period through an approach rooted in the following principles: • Caring • Support and services will be co-produced – • Positive ‘doing with’ not ‘doing to’ • Respectful • Partnership with communities sharing all resources • Safe • People will be treated as equals and assets and • Supportive strengths built upon • People will have access to good information and We will demonstrate: advice pre-crisis points • Engagement • The system will be outcome focused, proportionate • Integrity and responsive
• Bureaucracy will be the minimum it needs to be. 28 |
Strategic objectives The multi-agency South Ayrshire Adult Protection Committee undertakes a strategic and monitoring function in relation to the The Integration Joint Board’s Strategic Objectives designed to implementation of the Adult Support and Protection (Scotland) deliver against National and Local Outcomes and against which Act 2007, locally. the Partnership will measure and report on progress in this regard are: The Child Protection Committee and Adult Protection • We will protect vulnerable children and adults Committee report to the Chief Officers Group (COG), which is comprised of the Chief Executive of South Ayrshire Council from harm (Chair), the Chief Executive of NHS Ayrshire and Arran, and the • We will work to provide the best start in life for Divisional Commander, Ayrshire Police, Police Scotland. The children in south Ayrshire Chief Social Work Officer is the lead officer for the COG, and under their direction carried out a review of the function and • We will improve outcomes for children who are arrangements of the group. The following recommendations looked after in South Ayrshire were agreed which will be taken forward by the Partnership: • We will reduce health inequalities • Inclusion of a Standing item on • We will shift the balance of care from acute Performance Management hospitals to community settings • Annual learning and development session in order • We will support people to exercise choice to consider COG joint self-evaluation and control in the achievement of their • That the Alcohol and Drugs Partnership present personal outcomes its annual report to the COG • We will manage resources effectively, making best use of our integrated capacity South Ayrshire Health and Social Care Partnership have responsibility for delivering Community Justice services within • We will give all of our stakeholders a voice. South Ayrshire. Community Justice Ayrshire was set up under Scottish Government legislation – The Community Justice The Board will seek to meet its Strategic Objectives through the (Scotland) Act 2016. It is a pan-Ayrshire partnership involving policy priorities it has adopted and which are set out below: partners in East, North and South Ayrshire and reports to three Ayrshire Community Planning Partnership Boards. The We will protect vulnerable children and aims of the partnership are set out in the Community Justice Outcomes Improvement Plan, Beginnings, Belonging, Belief – adults from harm A Community Justice Plan for South Ayrshire 2017-18 The Partnership will ensure that its work is in line with Within South Ayrshire we will work toward improving the Scotland’s National Action Plan for Human Rights is assessment of Domestic Abuse areas , Introduce Risk of (available here or search for SNAP Rights) and the United Service User Serious Harm Assessment , and implement Nations Convention on the Rights of the Child (available here revised guidance and training on chronologies. or search for UNCRC.
The Child Protection Committee is the key local body for developing and implementing child protection strategy in South Ayrshire. The Integration Joint Board will support the work of the South Ayrshire Child Protection Committee. | 29
We“ will support people to exercise choice and control in the achievement of their personal outcomes 30 |
We will work to provide the best start in The Universal Health Visiting Pathway in Scotland pre-birth to pre-school, sets out a core home visiting programme to be life for children in South Ayrshire offered to all families by Health Visitors as a minimum standard. It is based on the following underlying principles: The Children’s Services Plan 2017-20 (available here or search for South Ayrshire Children’s Plan) sets out the South Ayrshire Community Planning Partnership’s vision and • Promoting, supporting and safeguarding the priorities. The planning, funding and operational oversight of wellbeing of children Children’s Community Health and Social Care Services are • Person- centeredness delegated to the IJB under the terms of the South Ayrshire Integration Scheme. In 2016 the Care Inspectorate carried out • Building strong relationships from pregnancy an inspection of Joint Children’s Services within South Ayrshire, • Offering support during the early weeks ,and the recommendations from this have provided a focus in planning future contacts with families delivering against the priorities contained within the Children’s Services Plan. • Focusing on family strengths, while assessing and respectfully responding to their needs | 31
We will build on the significant progress we have made in We will reduce health inequalities embedding these principles though continuing to improve information sharing between health visitors and early years Inequalities in health outcomes are directly linked to wider centre staff, and specific initiatives including Childsmile which socio-economic inequalities in society. The wider environments promotes dental registration, and smoking cessation services. in which people live ultimately shape their individual experiences and are more likely to result in people living in poor housing, South Ayrshire Getting it Right For Every Child (GIRFEC) group encountering poor access to health care, living on a low income have identified a number of key actions which will be taken and being unemployed or undertaking low paid work. This forward on a multi-agency basis around Named Person Service, ultimately results in unequal outcomes in health, illness and Lead Professional and Team around the Child. death across the population.
The IJB will support young carers through its new Carers Despite overall improvements in population health and Strategy. It has produced and consulted on a young mortality rates, health inequalities have persisted in South carers statement. Ayrshire and whilst South Ayrshire, overall, is considered to be a relatively wealthy community, there are areas of significant poverty and deprivation. We will improve outcomes for children Efforts to tackle inequalities will be reflected in everything the who are looked after in South Ayrshire Partnership does – from population public health to community Every child is unique, each with their own personality, needs, based care and more specialist services. The IJB’s policy focus experience and aspirations. Looked After Children are clearly in this area is on Early Intervention. no different – the main thing our Looked After Children have in common with each other is that even at young age, life has not The Integration Joint Board will work through the South Ayrshire been easy for them and many will have experienced some form Alcohol and Drugs Partnership and support it through its of trauma in their lives that impacts on their development. Strategic Commissioning and Delivery Plan to achieve its Vision that “The population of South Ayrshire are able to build on their A child may become Looked After for a number of reasons: strengths to reduce alcohol and drug misuse to the benefit of including neglect, abuse, complex disabilities which require individuals, families and communities.” additional supports and for some there will be needs of a specialist care nature. South Ayrshire Looked After Children’s The Partnership will take steps to ensure that its services Strategy 2013-18 has identified the following priorities: are distributed fairly and in proportion to need across its geographical communities and population groups. The • Early Intervention Partnership will improve the experience of individuals by exercising non-discriminatory practice on the grounds of • Achieving Permanence protected characteristics. The Integration Joint Board has • Balance of Care approved Equalities Outcomes for the period 2017-21 with a focus on 4 outcomes (available here or search for South • Children affected by a disability Ayrshire Joint Equality Outcomes). • Raising Achievement and attainment • Contract and Commissioning
In partnership with the Centre for Excellence for Looked After Children in Scotland (CELCIS) a mapping exercise was undertaken to develop a full understanding of the permanence system. This identified both strengths in current practice and areas for improvement, which are being taken forward through “ an improvement project, in particular to implement revised Every child is unique, each Permanency Planning protocols. with their own personality, South Ayrshire Corporate Parenting Plan 2017-20 (available here or search for South Ayrshire Corporate Parenting Plan) needs, experience and has been developed in partnership with all corporate parents in South Ayrshire. The focus of the plan demonstrates how as aspirations. Looked After Corporate Parents we intend to raise the expectations on care Children are clearly no different. experienced children and young people in South Ayrshire to achieve their potential. 32 |
The Integration Joint Board will resource and support the The South Ayrshire Integration Joint Board is committed implementation of the Pan Ayrshire and Arran Sensory Locality to the delivery of a Pan-Ayrshire devised Programme of Plan which has been developed to implement the Scottish Transformational Change in the way that Health and Social Care Government Sensory Impairment Strategy “See Hear” is delivered and it will do this locally through a focus on: published in 2014. • Building community capacity and opportunities New strategies approved by the IJB will be designed to for participation address inequality and to target resources to where they are • Flexible and responsive care at home needed most. • The prevention of falls and fractures The IJB will work with the Community Planning Partnership • Anticipatory Care Planning and Anticipatory and the Locality Planning Groups to develop Local Place Plans Care Plans for two of its localities where deprivation is most prevalent – Ayr North and Girvan. This will include giving consideration to • The provision of suitable housing for people outline plans to build a Health and Social Care Centre in Ayr of all ages North which will offer a full range of community and primary • The provision of a range of intermediate care health and social care services and services provided by the 3rd and Independent Sectors. alternatives to hospital admission • Access to Telehealthcare We will shift the balance of care from • The early diagnosis of dementia acute hospitals to community settings • Carer support and respite • Rapid access to equipment and access to aids The prevention of ill health and early intervention through effective and accessible community and primary health and and adaptations care services is a priority for the Integration Joint Board and • Responsive and flexible palliative care; and will be a cornerstone of its programme to shift the balance of care from acute hospital to the community and people’s homes. • The innovative recommissioning of services “Home First” will be the adopted philosophy as the HSCP The recently approved contract between the NHS in Scotland seeks to promote personal independence. for GPs, which will be implemented over the period 2018-21, will lead to a fundamental change in the way that Primary Care As a consequence of current funding constraints social care Services are provided. In South Ayrshire this will be taken services will be provided on a targeted basis by means of forward as part of the established agenda for Primary Care an assessment process which will see statutory services under the banner of “Ambitions for Ayrshire” led by the East being provided to those with “critical” or “substantial” needs. Ayrshire HSCP on behalf of the three Ayrshire Health and People with needs that do not fall into these categories will Social Care Partnerships. This will see a greater emphasis on be signposted to community based services provided by the 3rd Sector. This will be done by means of the Community Led Support programme and in some cases by utilising “South Ayrshire Life” (available here or search for South Ayrshire Life). | 33
the GP as an expert medical generalist supported by a multi- The Integration Joint Board shares the aspirations identified in disciplinary team of other professionals, including nurses, the 2016 National Clinical Strategy for Scotland. This indicates allied health professionals, pharmacists, and social workers. a change in focus for the NHS away from hospitals to primary This new and exciting agenda will be set out in a Primary Care care and the corresponding need to strengthen local multi- Improvement Plan which will be developed by the HSCP and its disciplinary primary care teams and to ensure that these are partners across Ayrshire and will be approved by the Integration better integrated with services provided by social care and the Joint Board. Third Sector. In other words, most of the care people need will be provided in local communities and they will be admitted to The IJB will take steps to reduce the number of delayed hospital only when absolutely necessary. An objective of the discharges at University Hospital Ayr by working through Strategy is to review the range of specialties hospitals provide primary and community care services to minimise the numbers by considering the provision of some complex and many of people requiring care in an acute setting and to put in less complex operations in specialist hospitals. This means place community based alternative provision. The HSCP will planning specialist hospital services on a regional basis and work with colleagues in the acute hospital sector to minimise in South Ayrshire, where this is appropriate, through West of the number of unscheduled patients being admitted. The IJB Scotland Regional Planning arrangements. The IJB will work to through the HSCP will also continue to redesign, modernise establish efficient and effective regional service commissioning and improve homecare and community nursing provision in arrangements for the people of South Ayrshire and will consider, South Ayrshire in a way that supports rapid discharge for specifically, how people in rural areas will access these services. people who are medically fit to go home. This will include the further development of the three community based service hubs The Integration Joint Board is working locally with partners to for health and social care services and the development of a give practical effect to the recommendations contained in a single point of contact. report by the Chief Medical Officer on “Realistic Medicine” which it says should be based around: The move towards the greater utilisation of technology in the provision of care (Technology Enabled Care) is an integral • Shared decision-making part of the Integration Joint Board’s approach to care planning • A personalised approach to care and will, for example, in some cases, be used to replace one to one sleepover services where these have been assessed by • Reducing harm and waste providers, carers and social workers as no longer being required • Reducing unnecessary variation in practice and will be replaced by a responder service. The Health and and outcomes Social Care Partnership will also take positive steps to deliver on TEC by expanding home health monitoring, expanding the • Managing risk more effectively, and use of video conferencing, expanding the take-up of Telecare • Encouraging improvement and innovation and by actively promoting the new National Digital Strategy. across the system.
The“ HSCP will work with colleagues in the acute hospital sector to minimise the number of unscheduled patients being admitted 34 |
From 1st April, 2018 the Integration Joint Board will oversee the We will support people to exercise choice implementation of the provisions of the new Carers (Scotland) Act 2016 in South Ayrshire. This is designed to support and control in the achievement of their carers’ health and wellbeing and includes a duty to provide support to carers based on their identified needs. The IJB has personal outcomes approved and published local eligibility criteria and an Adult The IJB believes that individuals being supported through Carer Support Plan and Young Carer Statement to identify the Social Care system should expect to be able to exercise carers’ needs and personal outcomes. The IJB will provide choice and control in the way that their support is provided an information and advice service for carers. The IJB will also and arranged. The main vehicle for this will be by means of its provide information on the short breaks that are available in line Self-Directed Support (SDS) policy. This will see all individuals with its eligibility criteria. assessed as requiring support being provided with four options for the provision of that support – a direct payment, an individual A new Carers Strategy for South Ayrshire will be approved and service fund, partnership arranged and contracted services published by the IJB in 2018-19. and/or a mixture of all three of these. The IJB is committed through recently approved strategy documents to the active The IJB will develop a local strategy to give effect to the promotion of choice and control and its new Commissioning Scottish Government’s Strategic Framework for Action on Plans for Third and Independent Sector provided services Palliative and End of Life Care (2016-2021). In this the IJB, seek the co-operation of provider organisations, appointed, through the Health and Social Care Partnership and with other to this approach and to work with it to increase flexibility in Partners from across the sectors, will take steps to ensure that: a way that better meets people’s outcomes through improved innovation. To this end it has commissioned a review of • Access to palliative and end of life care is available its current operation of its current SDS policy and it will to all who can benefit from it, regardless of age, implement the recommendations from this during this three- gender, diagnosis, social group or location; year planning period. • People, their families and carers have timely and focussed conversations with appropriately skilled The Health and Social Care Partnership is also investing heavily in building capacity within the communities of South Ayrshire as professionals to plan their care and support towards a way of helping people to meet their personal outcomes locally. the end of life, and to ensure this accords with their needs and preferences; and It is doing this through its Locality Planning Groups and also • Communities, groups and organisations of many through the work that they have all undertaken to support local organisations and community based activities by means of the kinds understand the importance of good palliative funds that have been distributed through Participatory Budgeting. and end of life care to the well-being of society. The Partnership will continue to support the 3rd Sector Interface Organisation, VASA, and a number of local third sector organisations to deliver a range of activities within communities designed to improve health, wellbeing and to combat loneliness and social isolation. The Partnership will continue to support the on-going development of South Ayrshire Life. | 35
The Partnership will seek to change the way that social work This approach will ensure that Partners, their staff and and social care services are provided through its Community volunteers are all working in a collegiate manner towards Led Support programme. This will take services closer to the attainment of National Outcomes and in pursuit of communities and will seek to utilise the skills and support Integration Principles. available through community based voluntary services, where access to statutory services is not required and where a The Partnership’s Transformation, Organisational Development preventative based approach would be more beneficial. and Training Plans will support managers and staff to undertake their roles in new and different ways. The Partnership will also The HSCP will seek to engage young people more fully in its put in place a Workforce Plan during this planning period. work during this planning period. It will seek to work with the South Ayrshire Youth Forum to jointly develop proposals in The Integration Joint Board will be an important advocate of this regard. integrated working within the broader Community Planning Partnership in order to deliver, for example, the vision and objectives of the Integrated Children’s Services Plan. We will manage resources effectively, making best use of our integrated capacity The Integration Joint Board is continuing to integrate health and social care services in a way that is joined up at the point of contact for patients and service users. It is doing this by The“ Partnership will take steps organising primary and community services around clusters of GP practices and, in conjunction with Locality Planning to further integrate staff Groups, will seek to develop service models across the sectors that meet the needs and priorities of local people, within the employed in the delivery of resources that are available. health and social care services, The Partnership will take steps to further integrate staff employed in the delivery of health and social care services, thus ensuring a seamless thus ensuring a seamless approach to provision. In developing approach to provision. this way of working the Partnership will seek to extend integration beyond those working within the public sector to include personnel from the Third and Independent Sectors. 36 |
We will give all of our stakeholders a voice. The Integration Joint Board is committed to the participation and engagement of all of its stakeholders in its work and to this end it has published a Participation and Engagement Strategy (available here or search for South Ayrshire Health Participation Strategy) which outlines how it will involve partners across South Ayrshire to develop services that meet the needs and improve outcomes for communities. It has agreed to adopt the National Standards for Community Engagement as part of its approach to participation and engagement.
The Partnership will also seek to communicate clearly with its stakeholders and it has produced a Communications Strategy and Plan (available here or search for South Ayrshire Health Communications Strategy). Good communication supports the planning, delivery and transformation of services, promotes effective professional practice and helps increase stakeholder satisfaction.
The Strategic Planning Advisory Group is the Integration Joint Board’s principal stakeholder group on which representatives from communities, professions and organisations from the different sectors sit, along with staff representatives and the Partnership Management Team. The SPAG reviews policy proposals before they are agreed by the IJB and advises on the contents of the Strategic Plan.
Local communities and local professionals have a voice in the development of policy priorities and in reviewing the effectiveness of initiatives and services on the ground through their involvement in Locality Planning Groups.
Looked after young people have a voice through the work of the Champions Board and the IJB will takes steps to further strengthen and develop this during this planning period.
Third and Independent Sector organisations are engaged through a range of Providers Forums in areas such as Older People, Learning Disability and Mental Health. In this planning period a Providers Forum will be established with organisations that provide services to looked after and vulnerable children and young people in South Ayrshire.
In 2018-19 Stakeholder Forums will be established with service users and carers in two key service areas – Mental Health and Learning Disability. The purpose of these will be to oversee and advise on strategy implementation, advise on the implementation of commissioning plans, consider future service developments and raise matters of concern. | 37
The“ Integration Joint Board is committed to the participation and engagement of all of its stakeholders in its work and to this end it has published a Participation and Engagement Strategy which outlines how it will involve partners across South Ayrshire to develop services that meet the needs and improve outcomes for communities. 38 |
Resource Overview