Information Booklet Stress & 24 Hrs
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LATEST IN DIAGNOSTIC DEPT. 24 HRS. SERVICES PET-CT For Cancer Diagnosis (Time-of-Flight) Digital Computerized Radiology 3 Tesla MRI - 2 Units Bombay Hospital 64 Slice CT Scan With Cardiac CT Pathology 4D Echo - Cardiac Component Lab (Blood Bank) Information Booklet Stress & 24 Hrs. Holter Monitoring 4D Ultrasound Pharmacy CRITICAL CARE PAEDIATRIC SUPER SPECIALITY IN 141 ICU Beds with Paediatric Endocrinology Paediatrics and NICU Paediatric Haematology and Oncology Paediatric Neurology Dedicated Cardiac Recovery Beds Paediatric Neuro - Surgery Dedicated Neuro Recovery Beds Paediatric Nephrology Paediatric Orthopedics Dedicated Kidney Recovery Beds Paediatric Surgery Artificial Kidney Unit (AKU) Paediatric Urology OTHER FACILITIES General Medicine Orthopaedics Cardiology (Interventional) Gastro-Enterology Spine Surgery Cardiac Surgery Gynaecology Opthalmology Haematology Vision Chest Medicine Plastic Surgery Cancer Surgery Neurology “To render the same level Psychiatry Diabetology Neuro Surgery of service to the poor that E.N.T. Nephrology Paediatrics the rich will get in a good Endo-Crinology Nutrition Clinic Physio Therapy Mission hospital” General Surgery Medical Oncology Rheumatology LATEST IN SURGERIES OTHER IMPORTANT DEPT. Ophthomology Neuro Monitoring during Surgery 24 Hrs. Blood Pressure Pulmonary Function Neuro Endoscopy Monitoring Test Craniofacial Surgery for Children Audiology & Speech Radiation Therapy and Adult Therapy Dept Most Versatile Microscope Dental Specialty Sleep Lab - For Navigation in Neuro Surgery EMG & EEG Sleep Apnea Motto Navigation in Orthopedics for Joint Gamma Camera Replacement and Spine Surgery Gastro Enterology Tissue Typing ENT - Ballon Sinuplasty Lithotripsy Urodynamics Bombay Hospital & Medical Research Centre Adapted from a quotation of Mahatma Gandhi Bombay Hospital & Medical Research Centre Bombay Hospital & Medical Research Centre CHAIRMAN’S MESSAGE IMPORTANT TELEPHONE NUMBERS Extension Extension Charity and the pursuit of excellence are the two Departments Direct Departments Direct numbers numbers Reception & Enquiry DSA 315 / 428 22017241 Bombay Hospital 314 / 255 Nuclear Medicine 302 fundamental ideals that provide us the impetus to focus MRC 370 Echo/Stress 308 22053427 New Wing 470 Holter monitor 308 Casualty services ECG 256 on the well being of the patient who is our primary CMO 433 / 260 22069392 Cathlab - Reception 403 / 303 Ambulance 708 22061277 Pulmonary Function Lab 382 EEG 307 Registration & Admission EMG 374 responsibility. We have an obligation to provide the Registration 477 Admission 387 22035850 Therapeutic Intensive care areas Artificial Kidney Unit (Dialysis) 431 / 312 best possible treatment, delivered most efficiently, in |CU- NW (12th Flr.) 401/402 22079020 Taparia Institute of Opthalmology 424 |CU- NW (8th Flr.) 408/708 22061277 Preventive Health Check-up (EHS) 487 22094788 ICU - MRC (14th Flr.) 332/335 22067309 Urodynamic Lab 340 Shri B. K. Taparia ICU - MRC (3rd Flr.) 703 Physiotherapy 287 22038050 the shortest possible time span and at minimum cost. ICU - BH (3rd Flr.) 271 22067337 Child Development Center 360 ICCU - BH (3rd Flr.) 263 22067337 Dental OPD 264 Dental Speciality 330 22052992 The Bombay Hospital has 713 beds, of which 275 beds are free and another 200 beds are Pathology Department Radiation Therapy 229 / 227 HOD 313 Medical Administration Clinical Pathology Jt.Director-Medical Services 372 22082486 heavily subsidised. About 60% of the operations performed by our surgeons are free or Incharge 239 Blood collection 248 Jt.Director-Administration 262 22052964 Report delivery 375 Medical Superintendent 217 22019186 Lab counter - outdoor 243 Dy. Medical Superintendent 233 22065560 Lab counter - Indoor 242 22037621 against very nominal charges. Every year, about 100,000 patients take advantage of GM. Marketing 235 22088323 Blood Bank OSD 471 Incharge 238 Chief Dietician 432 Counter 215 / 216 our free OPD. On this bedrock of charity we are relentlessly building the bedrock of Nursing Department Micro-Biology 245 Director Nursing 427 22084518 HRD Bio-Chemistry excellence in the Hospital by continuously refurbishing its spaces, installing the most 247 Jt. Director (Pers & HRD) 480 22072307 Histo-Pathology Finance Department Incharge 246 Manager 202 22056017 modern medical equipment and injecting professionalism and dedication in our Counter 277 Finance Controller 222 22010017 Manager Finance 352 22037124 Tissue Typing Lab 334 Billing Section 439 management team, so that our world class doctors can discharge their duties and Diagnostic Departments Cash Counter — 22067835 Pet Scan 227 22053849 Purchase & Stores Lithotripsy 302 MRI 449 22056075 Jt. Director - Materials 441 22053428 responsibilities in an academically stimulating and hassle-free environment. CT Scan 373 22055668 Systems X-Ray & Jt. Director - Systems 368 22051547 Mammography 253/369 Ultrasound 329 22052229 DATE : MARCH 2015 BOARD TEL. NO. 2206 7676 BOARD TEL. NO. 2206 7676 Bombay Hospital & Medical Research Centre Bombay Hospital & Medical Research Centre PATIENT CHARTER BOMBAY OLD BOMBAY MRC NEW WING HOSPITAL HOSPITAL Patient Rights SEVENTH Doctors Quarters NWII & NW SP II Nursing Quarters Right of access to health care FLOOR Wards ( 7051-7080) Right to be treated with respect and dignity Right to be informed regarding the diagnosis, treatment and prognosis EIGHTH MRC II Class Ward ICU ( 8051-8072) NIL FLOOR ( 801-820) Right to consent before starting the proposed treatment / procedure Right to Choice of care MRC SP II Class Ward NW II & NW SPII NINETH Right to privacy and confidentiality of medical data. FLOOR (901-922) Wards NIL ( 951-981) Right to care of acceptable quality standards TENTH MRC I Class NW II & NW SPII Right to safety and security FLOOR (1001-1012) Wards NIL Right to information on expected costs of treatment ( 1051-1081) Right to healthy environment MRC SP II Class First Class ELEVENTH Right to education about the health care needs FLOOR ( 1101-1112) Wards NIL ( 1151-1171) Right to voice a complaint MRC II Class Wards First Class ICU TWELTH ( 1201-1220) ( 1251-1259) Patient Responsibilities NIL FLOOR First Class Ward Give your health care providers as much information as you can about your present health, past illnesses, any ( 1261-1269) Artificial allergies to medication and any other relevant details. THIRTEENH Deluxe Kidney Unit ( AKU) NIL ( 1351‐1360) To follow the prescribed treatment plan recommended by those responsible for your care. FLOOR Kidney Transplant Unit Provide complete and accurate information including full name, address and other information. FOURTEENTH MRC II ICU SP-II A/c (1471 to 1481) ( 1402-1415) SP-L II NIL Read all medical forms including consents thoroughly prior to signing. FLOOR ( 1451-1466) Paying your bills promptly as per the hospital policy and keeping in touch with the billing department to know the Doctors Quarters Library FIFTEENTH NIL future expenses of the treatment. FLOOR Board Room Museum Follow the rules and regulations of Bombay Hospital. Medical Record Project Department SIXTEENTH NIL Treat Hospital staff, other patients and visitors with courtesy and respect. FLOOR Safety of your valuables is at your own risk. BOARD TEL. NO. 2206 7676 BOARD TEL. NO. 2206 7676 Bombay Hospital & Medical Research Centre Bombay Hospital & Medical Research Centre CITIZEN’S CHARTER Location of Various Department BOMBAY OLD BOMBAY GENERAL INFORMATION MRC NEW WING HOSPITAL HOSPITAL Enquiry / Help Desk Located on the ground floor of MRC, New MRC and BH Central Store Laundry Maintenance Telecom Aircondition Department 24 Hours Services Available: Admissions Emergency, Laboratory, Radiology and BASEMENT D.G. SET Department Electrical Department Imaging, Blood Bank, Pharmacy and Ambulance Gas Manifold Office MRC inquiry New Wing Inquiry Casualty Department Patients Financial Counseling Desk is available on first floor of MRC building for knowing the Pathology Security Officer Cabin X-Ray / Nammography Dept. GROUND Blood bank Pharmacy Kitchen Department treatments expenses. For any discrepancy in the bills, FLOOR Biochemistry Cafeteria BH Inquiry please contact the billing section on Extn‐ 439 Trolley & wheel Security Office Chair bay Labour Office Wheelchair & Stretchers are available at the entrance of Casualty / Emergency Admission counter Indian Overseas Bank Main Operation Registration counter room of all the three Enquiries Consulting Room Theatre FIRST C.M.O. Admission Executive Health Marketing Department Private OPD Ambulance Service 1298 FLOOR Billing Scheme Accounts EDP HOSPITAL IS A NO SMOKING & NO ALCOHOL ZONE Registrar Office Medical Admimnistrative C.T. Scan Female Surgical Cafeteria timming: 9.00 a.m. to 8.00 p.m ( Sunday Closed) Block M.R.I. Scan Ward (201 - 231) Endoscopy SECOND Pulmonary Function Test OPD Consulting Paediatric Ward Emergency Phone No.: 022‐22067676 / 260 E.M.G , EEG ECHO Cardiography / (232 - 250 A) FLOOR Nuclear Medicine Stress/ Holter Gynaec Ward ard Lithotripsy (255 - 289) OUT PATINT DEPARTMENTS TIMING: USG Free OPD 9.00 a.m. to 4.00 p.m. ( Monday to Saturday) Urodynamic Lab Labour Ward Cardiac Recovery Thoracic OT General Ward Private OPD 9.00 a.m. to 8.00 p.m. ( Monday to Saturday) (309 - 360) ( RR-1 to RR-20) Cath Lab THIRD ICCU (361 - 371) IN PATIENTS’ TREATMENT: Medical ICU DSA FLOOR ( RR-22 to RR-30) ICU (371 - 380) All patients admitted in various wards of the hospital are treated as per the hospital Policy. Post Operative Unit (382 - 389) Vegetarian food is provided to all indoor patients Histopathology Taparia