INTRODUCTION

Today leaders of organizations around the world are facing very complex scenarios to handle the crisis and post-crisis caused by the pandemic COVID-19. It is clear that in the face of this complex scenario the need for reimagining their business model and from this reinventing the positioning of a business, and accelerating the adoption of digital solutions to transform for rebound is imminent. True leaders are looking ahead to what’s next. What will the business landscape look like once the crisis has subsided? For many businesses, this new normal will look quite different. The challenge is to take steps now to adapt, to evolve the business models and build the systems that will not only survive but thrive in the new business landscape that emerges on the other side.

The HKMA Annual Conference 2020 will showcase some established and up-and- coming companies to share with audience their unique stories on embracing the new normal. The Conference will also explore insights on transformational leadership in the age of new normal.

DATE AND TIME Thursday, 10 December 2020 9:30am – 5:10 pm

CONFERENCE VENUE Online via Zoom

LANGUAGE English CONFERENCE ORGANISING COMMITTEE

Prof Randy Lai (Chairman) CEO McDonald’s Hong Kong

Ms Cally Chan Mr T K Chiang Ms Mary Huen General Manager Managing Director Executive Director and Microsoft Hong Kong and Macau CLP Power Hong Kong Ltd Chief Executive Officer Standard Chartered Bank (Hong Kong) Ltd

Ms Susanna Hui Dr Jacob Kam Ms Scarlette Leung Executive Director and Chief Executive Officer Executive Director, Corporate Planning, Group Managing Director MTR Corporation Ltd Branding and Membership HKT Ltd The Hong Kong Jockey Club

Mr Thomas Leung Ms Elaine Liu Ms Leonie Valentine Managing Partner – Markets, Group Associate Director and Managing Director, Mainland China and Hong Kong Chief Human Resources Officer Sales & Operations PwC China Sino Land Co Ltd Google Hong Kong 0930 – 0935 Welcoming Address Mr Helmuth Hennig Chairman The Hong Kong Management Association Non-Executive Member of the Board Jebsen Group

0935 – 0940 Opening Address Prof Randy Lai Chairman HKMA 2020 Annual Conference Organising Committee CEO McDonald’s Hong Kong

0940 – 1015 Plenary Session 1 Transformational Leadership in the Age of New Normal

Session Chairperson Prof Randy Lai CEO McDonald’s Hong Kong

Keynote Speaker Dr Blair Sheppard Global Leader, Strategy and Leadership PwC; Professor Emeritus and Dean Emeritus Fuqua School of Business Duke Universtiy

Adapting to a New World Today, leaders are asked to lead in a world that is unlike anything we have ever experienced. We are facing increasingly urgent challenges that are affecting individuals, organisations, governments and society alike: Disparities of wealth have never been more significant, dividing communities and impacting continents. The speed and scale of technology development has caused unintended consequences which has threatened, and manifested itself in, civil unrest and an unsustainable climate. The imbalance of demographics across the world is putting increased pressure on society: the young are needed where the elder reside. And the erosion of trust harms civil society; fracturing the world and contributing to a growth in nationalism. These trends are accelerating and are impacting decision making today. One thing is clear, the need for a new form of leadership has never been more critical.

Blair Sheppard will address the challenges faced at all levels of leadership across all sectors of society, and ask you to consider what this means for you.

Question and Answer Session

1015 – 1025 Break SPEAKER

Dr Blair Sheppard Global Leader, Strategy and Leadership PwC; Professor Emeritus and Dean Emeritus Fuqua School of Business Duke Universtiy

Blair Sheppard joined PwC in June 2012 as Global Leader, Strategy and Leadership. He is also Professor Emeritus and Dean Emeritus of Duke University’s Fuqua School of Business.

Prior to joining PwC, Blair spent the majority of his career as a Professor at the Fuqua School of Business, Duke University. During his tenure, Blair served several roles, including Associate Dean for Executive Education, and founding CEO and Chairman of Duke Corporate Education. As Dean, Blair was also the primary architect of Duke Kunshan University, which opened in 2014.

Blair has advised more than 100 companies and governments in the areas of leadership, corporate strategy, organizational relationships and design, and has published more than 50 books and articles. His most recent publications include Adapting To A New World and The Urgent Need For Sophisticated Leadership both in strategy+business magazine. His latest book Ten Years to Midnight was published on August 4, 2020. 1025 – 1130 Plenary Session 2 Riding the Wave of Digital Revolution for Competitiveness

Session Chairperson Ms Leonie Valentine Managing Director, Sales and Operations Google Hong Kong

Speakers Dr Harry Shum Adjunct Professor Tsinghua University; Former Executive Vice President of AI & Research Microsoft How AI is Accelerating Innovation Cycles Artificial Intelligence is the new catalyst for growth across nearly every industry, creating opportunities for productivity gains through automation and efficiency as well as dramatic innovation in products, services and experiences. But this is not without risk. Technology innovation is cyclical. First, there’s an innovation. Then, there’s democratization. Then there is ‘realization’: What are people actually doing with this technology? Then, there’s responsibility: How do we best develop and deploy this technology responsibly? Dr Shum’s presentation will explore recent developments in Artificial Intelligence and their application to real-world scenarios – both today and in the future. He will share his views on the tools, practices and principles that will ensure that the power and the benefits of AI are distributed effectively and equitably in society. And he will share his thoughts on how the technology industry and research community can move beyond defining ethical principles around the development and use of AI and into practical application.

Mr Sunny Lu CEO VeChain Last Mile to Blockchain Mass Adoption Under the global trend of digitalization, blockchain, as the critical fundamental to secure trust and the technology to allow new collaborations, is a cornerstone. Although blockchain is a technology that could benefit business from lots of aspects, there are still barriers for organizations to increase adoption of it. That is what Sunny will going to share with the audience how VeChain to meet the gap and help real businesses to achieve the adoption of blockchain technology and create real value to their businesses. Meanwhile, Sunny will also going to share leading uses cases we have done and give the detail insights how VeChain to create business value to our clients and partners with blockchain technology.

Dr Peter Zhou President Data Storage and Intelligent Vision Product Line Vice President Huawei Technologies Co., Ltd Become Data-driven Organization in Digital Era Society is quickly moving from an agricultural and industrial economy to a digital economy. Digital economy is booming nowadays and every industry is accelerating digital transformation. More and more cases are emerging to improve efficiency and experience, like AI based ­anti- fraud, intelligent campus, AI based speeding prevention … Data is becoming more and more important in the digital economy. A massive amount of data has posed huge challenges and also created unprecedented opportunities. The wide application of AI helps identify the potential value of data and significantly improves the competitiveness of businesses in the digital economy. A powerful data infrastructure is needed for enterprises to overcome challenges and unleash potential of data and AI in digital transformation. Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. Join the session to see how Huawei innovates data infrastructure for a better future.

Question and Answer Session

1130 – 1145 Break SPEAKERS

Dr Harry Shum Adjunct Professor, Tsinghua University; Former Executive Vice President of AI & Research, Microsoft

Dr Harry Shum is an adjunct professor at Institute for Advanced Study, Tsinghua University. He was executive vice president of Microsoft’s Artificial Intelligence (AI) and Research group. He was responsible for driving the company’s overall AI strategy and forward-looking research and development efforts spanning infrastructure, services, apps and agents. He oversaw AI-focused product groups including Bing. He also led Microsoft Research, one of the world’s premier computer science research organizations, and its integration with the engineering teams across the company.

Mr Sunny Lu CEO VeChain

Passion is the fuel, and learning is the engine.

Sunny Lu, the project leader for VeChain, is a believer who always keeps curiosity and passion about new innovations especially like the disruptive blockchain. He believes this technology will make the world different again, and proceeds by day to day operations.

Sunny has over 15 years’ management experience with a solid technical background on computer, network and communication. He created and implemented large scale IT and information security projects. His most recent role prior to co-founding VeChain, was the CIO for Louis Vuitton China (part of LVMH group).

Sunny was educated at Shanghai JiaoTong University and studied Electronics and Communication Engineering.

Dr Peter Zhou President Data Storage and Intelligent Vision Product Line Vice President Huawei Technologies Co., Ltd

Dr Zhou Yuefeng, Peter is President of Data Storage and Intelligent Vision Product Line and Vice President for Huawei.

Dr Zhou is currently responsible for end-to-end data storage intelligent collaboration and integrated video industries of Huawei, including industry structure design, industry strategy planning, IT investment portfolio, product and solution planning, and branding and marketing.

Dr Zhou joined Huawei Technologies Co.,Ltd. in 2008, and has held several senior leadership positions including Director of Mobile Innovation Center (MIC) for the Wireless Network Product Line Management Department in Europe, Chief Operation Officer for the FDD LTE Product Line, and President of Small Cell & Wi-Fi Wireless Networks.

Dr Zhou has worked in the telecommunications industry for over 17 years and has extensive experience across planning, R&D, production, marketing and services. In 2000, Dr Zhou began his career in telecoms-related R&D and before joining Huawei he worked for Fujitsu Laboratories Europe and NEC Europe.

Dr Zhou received his PhD degree from the University of Edinburgh in UK. He also holds the MSc and BEng degrees from Xi’an Jiaotong University in China.

1145– 1230 Plenary Session 3 Reinventing Business Model for Growth

Session Chairperson Ms Leonie Valentine Managing Director, Sales and Operations Google Hong Kong

Speakers Mr Ringo Ng Managing Director, Consumer Group HKT Ltd (DrGo)

Digital Transformation in Health Care Health care has always been an inseparable part of human life even in ancient times. The digital age has enabled a big leap in the evolution of health care. Telemedicine powered by state-of-the-art technology is becoming an important part of health care and promises to improve access to medical assistance. For example, patients suffering from chronic ­diseases can have their health data collected through wearable devices and sent to doctors on a continuous­ basis for remote monitoring and analysis, so that any changes in their health ­status can be quickly detected and intervention delivered in a timely manner. Mental health patients can often benefit from having more regular sessions with their psychologists and ­telemedicine could make that happen. When combined with emerging technologies such as AI and ­machine learning, telemedicine may even be able to improve care and outcome for oncology patients.

Let us explore what health care is doing today and what can be expected in the near future.

Mr Norman Tam General Manager, International Business Group Tencent Holdings Ltd

Digital Transformation Under The New Normal Digital transformation is one of the hottest buzzwords in the technology and business sector in recent years. Especially for this year, the impact of pandemic is far-reaching and changing the patterns of all commercial activities. Therefore, an increasing number of businesses are deploying digital transformation strategies as 91% of organizations surveyed are already engaged in this process, according to leading research company Gartner.

In this session, you will learn more insights about how technology innovation could help maximize the business opportunities under the new normal.

Question and Answer Session

1230 – 1400 Lunch SPEAKERS

Mr Ringo Ng Managing Director, Consumer Group HKT Ltd (DrGo)

Mr Ringo Ng was appointed as Managing Director, Consumer Group of HKT in January 2012. In his capacity, he is managing HKT’s consumer sales organization, leading and delivering its overall consumer sales operations through the mix of call center and direct sales channels, marketing its two renowned brands, Netvigator and Eye, as well as launching and growing other businesses including Smart Living, eSmartHealth and HKT Education. Additionally, Mr Ng has leveraged his strong leadership and business acumen to achieve significant growth in Smart Living B2B business. With merely 7 years, Smart Living has established partnership with over 60 property developers and became the market leader.

Besides spearheading the growth of Consumer Group’s core and new businesses in their respective markets, he has been pioneering HKT’s new strategic initiative in the Smart Charge business and leading the new joint venture by HKT and CLP, Smart Charge (HK) Limited as Managing Director since August 2016.

Driven by the vision of continuous expansion and innovation, Mr Ng has successfully empowered the launch of DrGo in Aug this year into HealthTech. All these new businesses drive the company to the next-level and strengthen its market presence in various segments.

Mr Ng graduated with a Master’s Degree in Business Administration from York University, Canada in 1992. He has accumulated over 20 years of business management experience across diversified industry sectors such as FMCG, Watch, Medical Device, Industrial Product and Construction.

Prior to joining HKT, Mr Ng was the General Manger of Hilti China Limited. Throughout his career, Mr Ng has held several senior management positions in international conglomerates and managed various well-known brands including Colgate, Swatch, Avery Dennison and Hilti. In addition, he has multiple-market management experience throughout the Asia Pacific and has a proven track record in expediting business performance particularly in Hong Kong and mainland China.

Mr Norman Tam General Manager, International Business Group Tencent Holdings Ltd

Mr Norman Tam is a seasoned entrepreneur and executive with over 20 years of product development, operation management and investment experience in technology and Internet. As the General Manager of Tencent’s International Business Group, he is responsible for managing Tencent overseas business in areas of payment, entertainment, advertising and cloud computing. He also serves as the Chief Executive and director of WeChat Pay Hong Kong Limited. Prior to Tencent, Norman has worked at Lehman Brothers, Credit Suisse and cofounded two Internet startups on education and gaming. He graduated from University of Wisconsin - Madison with a Bachelor’s degree on Information System and Computer Science. 1400 – 1405 Engagement Activities

1405 – 1510 Plenary Session 4 Building a Customer-centric Organization

Session Chairperson Ms Scarlette Leung Executive Director, Corporate Planning, Branding and Membership The Hong Kong Jockey Club

Speakers Prof Joseph Ngai Senior Partner; Managing Partner of Greater China McKinsey & Company; Professor of Practice HKMA Institute of Advanced Management Development

Next generation of customer centricity Customer centricity has been a theme for corporates in the past decade. COVID-19 has in- creased the focus on how to leverage digital tools for customer experience and connectivity. In particular, a data-driven strategy to unlock value has never been cheaper, easier and more critical across all industries. There are 3 dimensions that are required: a customer-backed strat- egy, an agile operating model, and data analysis and technology. Moreover, organizations need to adopt a transformational, all-in approach to embark on this journey. A successful transformation need both top-down visioning as well as a change-mindset throughout the organization.

In this session, we will discuss what “great” looks like, and the critical paths to accomplish this transformation.

Ms Priscilla Ng Chief Customer & Marketing Officer Prudential Hong Kong Limited

Customer Centricity in the New Normal Engaging customers has been one of the biggest challenges for businesses during the COVID-19 pandemic. With radical changes in customer expectations and acceleration of digital adoptions, how can companies adapt to those shifting expectations to stay relevant? In today’s changing world, only thebest experiences stand out – the ones that put customers first. Companies that can adapt and create a world-class customer experience will emerge much stronger amid all the challenges.

Prudential has been serving Hong Kong for more than five decades, with about 1.3 million customers. In a highly competitive industry environment, the company has experienced f­irst- hand how delivering personalised solutions to customers has become the primary drivers of differentiation and value creation, and enabled the company to help people get the most out of life.

Mr Ye Shuhong CEO Trustbridge Global Media; Former CFO & Co-founder Meituan Dianping

Practice on Building a Customer-centric Organisation Meituan-Dianping is the world’s largest online and on-demand delivery platform. With its mission to help people to “Eat Better, Live Better”, the company serves customers with all range of lifestyle services ranging from group buying, food delivery, movies ticketing, hotels booking, rail-hailing,­ etc. The company, ever since its beginning in 2010, has experienced period of struggles, chaos and radical repositioning of its services. Over the years, the brand accumulated huge followings for its service offering through advanced platform technology and low-cost business model, and the company was successfully listed onto the HK Stock Exchange.

Mr Ye will share some real examples from his past working experience with Meituan-Dianping, including takeaways from Amazon’s Working Backwards Method.

Question and Answer Session

1510 – 1520 Break SPEAKERS

Prof Joseph Ngai Senior Partner, Managing Partner of Greater China McKinsey & Company; Professor of Practice HKMA Institute of Advanced Management Development

Joseph is currently a Senior Partner and the Managing Partner of McKinsey’s Greater China office, which comprises of 550 consultants across offices in Beijing, Hong Kong, Shanghai, Shenzhen and Taipei. He has led many large-scale transformation efforts for Chinese as well as multi-national institutions. He has advised on various topics including strategy, operations transformation, mergers & acquisitions and organisation transformation. He is the co- author of two editions of ‘Life Insurance in Asia’, a leading publication in its field. He speaks frequently on financial, management and social enterprise topics.

Joseph sits on the Council of Advisors on Innovation and Strategic Development for the Hong Kong Chief Executive. He has been appointed to various Government advisory committees, including the Hong Kong Financial Services Development Council, the Financial Infrastructure Committee of the Hong Kong Monetary Authority, and also the Education Commission. He is also a Board Member of the Hong Kong Science and Technology Park.

He is passionate about social enterprise and education. He is the Chairman of DiamondCab, an award-winning social enterprise, a director of Diocesan Boys’ School Foundation, a director of Phillips Exeter Academy General Alumni Association and a former president of the Harvard Business School Association of Hong Kong.

A HK native, Prof Joseph Ngai received his A.B. in Economics from Harvard University as well as his JD and MBA from Harvard Law School and Harvard Business School.

Ms Priscilla Ng Chief Customer & Marketing Officer Prudential Hong Kong Limited

Priscilla Ng joined Prudential as Chief Customer & Marketing Officer in 2018. She takes lead responsibilities for Prudential Hong Kong’s marketing function, overseeing customer strategy, customer experience, digital & channel marketing, product management, business development as well as brand and communications.

As a veteran in the financial service sector, Priscilla has accumulated extensive experience in customer segment management, digital transformation and client experience as well as branding, marketing and digital sales. Prior to joining Prudential, she spent 17 years at Citibank, where she was the Managing Director, Head of Customer Franchise & Head of Digital for Citibank’s Global Consumer Banking group in Hong Kong.

In October 2018, Priscilla was named one of the 25 women leaders in Hong Kong fintech by DigFin, an online publication in Hong Kong. This project was conducted with the support of InvestHK.

Mr Ye Shuhong CEO Trustbridge Global Media; Former CFO & Co-founder Meituan Dianping

Prior to join Trustbridge Glogal Media, Shuhong was the co-founder and CFO of Meituan Dianping, which is the world leading e-commerce platform for services, where he had worked since 2005. Shuhong now also serves as the UC Berkeley Foundation Board of Trustees, and the Board Member of Haas School of Business. Shuhong holds MBA from UC Berkeley Haas School of Business, MSEE from State University of New York Binghamton. 1520 – 1605 Plenary Session 5 Creating a Future-ready Workforce

Session Chairperson Ms Elaine Liu Group Associate Director & Chief Human Resources Officer Sino Land Co Ltd

Speakers Mr Jeff Wong Head of Talent, Learning & Employee Engagement Solutions, North Asia LinkedIn

LinkedIn’s Insights into the Future Despite huge advances in technology, the way organisations are structured hasn’t changed, nor has the nature of work. Successful organisations build organisational agility to respond effectively with speed and stability to opportunities and disruption. They understand the skills they have on hand, and based on future work needs to determine the skills they need to develop. They think about the evolution of work, how its nature will change given the technologies they want to employ, and what that means for their workforce. They understand how they create data and ensure they make better data-driven decisions as the demands around the nature of work change. Undoubtedly, the workforce of the future will need professional skills, but organisations will also need capabilities to create a positive employee experience in the New Normal.

Jeff will share with us LinkedIn’s unique data and insights around in demand and future skills, how upskilling, reskilling and employees wellbeing are top priorities for organizations across the globe.

Mr Greg Kuczaj Managing Director, Talent & Rewards, Hong Kong Willis Towers Watson

Purposeful Planning for the Workforce of Tomorrow When COVID-19 hit the world in the first half of 2020, the future of work suddenly became unclear. Through taking actions to reduce costs and change the way work is performed, companies have not only been impacted at an organisational level, but their employees and the potential future talent pool have also been affected. From an employee’s perspective, their experience of work has changed forever. As lockdowns and ways of working are starting to stabilise, where does this leave the current workforce and its future? The session will discuss what purposeful planning is, and how it helps organisations plan their workforce of the future and support them through their journey.

Question and Answer Session

1605 – 1615 Break SPEAKERS

Mr Jeff Wong Head of Talent, Learning & Employee Engagement Solutions, North Asia LinkedIn

Jeff currently heads up the LinkedIn office in Hong Kong with a focus in the Talent, learning and employee engagement solution comprising functions of sales and relationship management. He is a seasoned sales leader and a sales veteran in the technology and Human Resources space. Prior to his career at LinkedIn, Jeff was a Talent Acquisition leader with experience in agencies as well as in-house at adidas group. Jeff opened the Hong Kong office for Endaba, a UK boutique executive search and talent intelligence firm, and led the office as the managing director overseeing business development and operations. Jeff was educated in Northern Ireland where he developed a love for competitive sports. He was an avid rugby player and was the captain of the Hong Kong sevens team. Aside from his professional career, Jeff is also a co-founder of Warrior Muay Thai and Warrior academy, a boutique fitness gym with a focus on building community and sparking health consciousness.

Mr Greg Kuczaj Managing Director, Talent & Rewards, Hong Kong Willis Towers Watson

Greg Kuczaj leads WTW’s talent and rewards team in Hong Kong. He is also the Regional Leader for the Global Financial Services practice, where he leads the coordination across the Asia Pacific region. In both roles, Greg specializes in the development of human capital strategies and the alignment of program/process design across all of total rewards - compensation, benefits, talent management and culture.

In recent years, he supported an array of organisations on projects related to organisational structure, compensation and benefits framework/programmes, human capital/talent strategy/prgramme, HR policies, hiring plan, human capital analytics and modelling and the like.

Currently based in Hong Kong, Greg joined WTW in the US in 2003. 1615 – 1700 Plenary Session 6 Profit with Purpose: A New Norm in Business

Session Chairperson Mr T K Chiang Managing Director CLP Power Hong Kong Ltd

Speakers Mrs May Lam-Kobayashi General Manager, Public Affairs Swire Properties Ltd

Placemaking: Community Engagement In Times Of Crisis As a leading developer, Swire Properties believes that it’s important to offer more than just physical space. Through its Placemaking ethos, the Company prides itself on its commitment to transforming places and bringing positive change to communities. As such, building vibrant sustainable communities in major cities, via Placemaking, has become our ‘core business’ – and is integrated into every aspect of our organisation. In particular, community engagement is vital when trying to build resilience, especially during the COVID-19 pandemic.

During this session, May will share her experience, as well as the challenges and opportunities when connecting with the greater public to increase our competitiveness, as we strengthen the communities we’ve created.

Dr Y K Pang GBS JP Deputy Managing Director Jardine Matheson Ltd

Purpose is the Cornerstone of Sustained Profits The free-market, profit maximisation ideas and philosophies of Nobel-prize winning economist Milton Friedman which has dominated management thinking for decades are being increasingly challenged. It is no longer sufficient for businesses to only deliver profits, pay taxes and provide employment. Our society increasingly expects businesses to take a more balanced and longer term view of their role in meeting the differing and sometimes competing interests of their various stakeholders. Businesses need to define and redefine who they are, the role they play in society, and the purpose of their existence which leads to sustainable profits and positive contributions to society.

Question and Answer Session

1700 –1710 Closing Remarks Prof Randy Lai Chairman The HKMA 2020 Annual Conference Organising Committee CEO McDonald’s Hong Kong SPEAKERS

Mrs May Lam-Kobayashi General Manager, Public Affairs Swire Properties Ltd

May joined Swire Properties in 2011. In her current role, she is responsible for the operation and strategic direction of the company’s corporate communication.

May spent close to ten years in the airline industry before joining Swire Properties. She was Head of Corporate Communication at Dragonair, and worked for Cathay Pacific Airways as Corporate Communications Manager, responsible for international media relations before she joined its sister airline.

Prior to embarking upon her career in corporate communication, May was in the broadcasting field, working as a programme host and producer at Metro Radio in Hong Kong and at CHMB AM1320 in Vancouver, Canada. May received her Bachelor of Arts in Communication at the University of Washington and a Master in Public Administration at Seattle University.

Dr Y K Pang GBS JP Deputy Managing Director Jardine Matheson Ltd

Dr Pang was appointed Deputy Managing Director of Jardine Matheson Holdings Limited in 2016 and Chairman of Hong Kong in 2019, having first joined the Board in 2011. He is Deputy Chairman of Jardine Matheson Limited, Chairman of Jardine Pacific and Gammon, and a director of Jardine Matheson (China) Limited. He is also a director of Dairy Farm, Hongkong Land, Jardine Strategic and Mandarin Oriental.

Dr Pang joined the Jardine Matheson Group in 1984, and first worked in a variety of positions in its trading, marketing and retail sectors. He became a director of Jardine Pacific in 1995 with responsibility for its restaurants businesses, and in 1999 he moved to Jardine Motors as Chief Executive Officer of Zhung Fu before becoming Executive Chairman in 2003.

Prior to taking up his current role, he was appointed in 2007 as Chief Executive of listed-subsidiary Hongkong Land, a property investment, management and development group.

Dr Pang was born in Hong Kong in 1960 and graduated from the University of Nottingham with a Bachelor of Science Degree in Civil Engineering and a Master of Business Administration Degree from the University of Edinburgh in the United Kingdom. He completed the Program for Global Leadership at Harvard Business School in 1998. He was conferred an Honorary Doctorate degree by the University of Edinburgh in July 2016 and an Honorary Doctorate degree in Education by the Education University of Hong Kong in November 2018.

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