Golden Moments with Bill
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here wasn't much to do in carried the complete press release the small Southern Illinois announcing Dave's death, tributes to town where I grew up. So Dave from famous people, a collec my best friend, Tom, and I tion of historical photos of Dave and spent our Saturday after Bill HeWlett, a chronology of Dave's noonsTin the local public library. accomplishments and an opportunity There we feasted on a smorgasbord for employees to offer their com of information: the very latest maga ments about Dave. zines and newspapers, sports trivia, The San Jose Mercury News, the maps, biographies, encyclopedias and hometown newspaper for Silicon literally thousands ofbooks on every Valley, took the Internet's real-time subject imaginable-and some we had capabilities one step further. It broad never imagined. cast Dave's memorial service live and On the cover: The signposts In a matter of a few hours, we transmitted digitized photos of the are clear: The Internet is the figuratively traveled all over the service to a worldwide audience via busiest, craziest and most important highway on Earth world, met fascinating people and its Web site. -and HP is revving its engine experienced life well beyond the With all due respect to other forms to hit the Internet road in American Midwest. of communication, between HP's high gear. Illustration by Steve Barbaria. The public library was the Internet intranet coverage and the Mercury of the 1960s. News' Web story, you couldn't find a I guess that's why I shake my head more accurate, timely or comprehen in disbelief today when I hear people sive account of Dave's life. say that they don't understand all the What's the Internet's future? Every hoopla concerning the Internet and its day-every hour for that matter graphics-laden offspring, the World there's more information, more enter Wide Web. tainment, more commerce and more Where else can you get so much outright junk there than ever before. up-to-the-minute information and edu Ultimately, the Internet's beauty cation 24 hours a day at a relatively also is its curse. You think you already small fee without leaving your home suffer from information overload? or office? Wait until you become a regular Inter It's amazing when you consider net user. Ifthe library ofthe '60s was that, for most ofus, the word Internet a smorgasbord, the Internet is an wasn't even in our vocabulary two or overeater's worst nightmare. Just like three years ago. But if you want to with all pleasures, you need to prac thrive in the business world today, tice some moderation. , you'd better have your name between I still like visiting the public library a www-dot-com Internet address. today, but when I go there, I don't try One powerful example ofthe impact to read every book. ofthe Internet-and intranets within -Jay Coleman companies-occurred in March when HP co-founder Dave Packard died. Within hours of his death, the Corpo rate Communications intranet site 2 MEASURE www.HPARCHIVE.com THE INSIDE STORIES FEATURES DEPARTMENTS 4 Fasten your seatbelts: Internet ahead 17 Your turn MEASURE focuses on the Internet-"a marathon MEASURE readers share their running at sprint speeds"-and the many ways views on matters of importance. in which HP is keeping pace. 22 People 11 Finding gold in the land of silver A competitive spirit propels HP For HP Argentina, 1991 was a turning point, with Turkey G.M. Aysel Ozal in business a new government that is cordial to business and life. and fewer trade barriers. 24 Web-wise 14 Lee Ting: a spirit of adventure MEASURE's own Dr. Cyberspace HP's "quiet leader" begins a new international takes a trip down E-mail Street and chapter in his career as managing director of offers some hints on how to man Page 14 Geographic Operations. age that crowded thoroughfare. 18 Wonder world of medicine 26 Letter from Lew Platt With an assist from HP, the Connecticut HP's chairman, president and Children's Medical Center provides a wonder CEO explains the reasons behind world of medicine. the company's new profit-sharing formula. 28 ExtraMEASURE ews from around the HP world. Page 18 MEASURE Editor: MEASURE is published in mid-January, March, May, July, September and November for employees and associates Jay Coleman, ABC* of Hewlett-Packard Company. It is produced by Corporate Communications, Employee Communications section, Mary Anne Easley, manager. Address correspondence to MEASURE, Hewlett-Packard Company, 3000 Hanover Street, Associate editors: 20BR, Palo Alto, California 94304-1185, U.S.A. The telephone number is (415) 857-4144; the fax number is (415) 857-7299; Betty Gerard, and the Internet address is [email protected]. Mary Anne Easley Art director: CCopyright 1996 by Hewlett-Packard Company. Material may be reprinted with permission. Annette Yatovitz *Accredited Business Communicator by the International Association of Business Communicators (lABC). Graphic designer: Hewlett-Packard Company is a global manufacturer of computing, communications and measurement products and Thomas J. Brown services recognized for excellence in quality and support. HP has 110,800 employees worldwide and had revenue of $31.5 billion in its 1995 fiscal year. Photo research: Carol Parcels UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/OpenTM. Circulation/editorial assistant: X/Open is a trademark of X/Open Company Limited in the U.K. and other countries. Tena Lessor Windows and Microsoft are registered trademarks of Microsoft Corp. Intern: Grace Razo *MEASURE magazine is printed on recycled paper with vegetable-based ink. November-December 1996 3 www.HPARCHIVE.com Fasten your seatbelts: Internet ahead r---- By Grace Razo he sign president and general posts are manager ofthe Com T clear: The puter Organization. Internet is the busi HP's approach to the Inter est, craziest and most net has three prongs. First, important highway on Earth develop the technologies and today-and Hewlett-Packard services to enable businesses to use is revving up its engine to hit the the Net to conduct commercial trans Internet road in high gear. actions. Second, extend HP's leadership Amidst all the Internet hype and in printing and imaging to allow people to hoopla, HP has reacted in classic HP fash- use the Internet to transmit, store and print ion. Rather than honking its own hom about images ofphotographic quality. Third, capi HP's Internet activity-and there's plenty-HP talize on the company's expertise in network has waited to make its presence known. measurement and management to enable service "HP is moving into the Internet with the focus and providers to guarantee the quality and response of speed of a much smaller, younger company," says Ezra Internet-based services. Gottheil, senior analyst with Hurwitz Group, Inc. "It is But with Web technology moving in the fast lane, how incisive; it has identified the key growth areas and critical can HP keep pace with the Internet's 200-mile-per-minute obstacles to success; and it is addressing them." rate of change? This is one of the biggest challenges HP In fact, virtually every HP organization is working on faces today, admits Bill Murphy, director of HP's Internet some type ofbetter, fancier, quicker Web gizmo or gadget marketing. that will enhance the Internet in some way and be com "The problem is that the Internet is a marathon running mercially viable. at sprint speeds," Bill says. "As a company, we have to As the pioneer and undisputed leader in open client! move very quickly. But rest assured, this isn't like the CB server solutions, HP now is building on that position. Ironi radio or the hula hoop. The Internet is serious business." cally, Joel Birnbaum, HP senior vice president-R&D and On the following pages, MEASURE brings you a glimpse director of HP Labs, has been talking about the "informa of HP's emerging Internet role. Look for HP Internet tion utility" for years, and now it's here-it's the Internet. updates in future issues ofMEASURE and on the Corpo "I fIrmly believe we can deliver the industry's leading rate Communications Web site at http://hpweb.corp.hp. Internet solutions for businesses and consumers, based comlPublish/cc. on network printing and scanning, secUlity, manageability For now, fasten your seat belts and take a passing and scaleability," says Rick Belluzzo, HP executive vice glance at HP's Internet experience. It'll be quite a ride. 4 MEASURE www.HPARCHIVE.com r----------------------------------------------------- ROAD IMPROVEMENTS ~ at work (or anywhere else, for that matter), I can program my VCR, watch my children play or leave a AHEAD note for my wife on the refrigerator door." (A computer screen is mounted to the refrigerator, which "posts" the message.) Chandra further explains that the information furnace is an unseen utility like the heating furnace, but it HPs Internet architecture emits information instead of heat. BRISTOL, England-Like a civil engi Moreover, because it is connected to neer constructing a grand thorough the Internet as well as to communica fare, Dave Raggett keeps a detailed tion networks within the home, its eye on Internet blueprints. information can flow anywhere there Dave, an engineer at HP Labs is a Web browser. And because it's Bristol, is a visiting scientist with the always on, it can be accessed by World Wide Web Consortium (W3C), people in different (sometimes very an organization that works with different) time zones. industry leaders to develop Internet When Grandparents Venkatraman standards.Without these agreed-upon in Trichy use their Web browser to industry standards-Internet protocols Bridge to the future access Chandra's "home page," type -computers could not "talk" to each PALO ALTO, California-Chandra a password and click on the camera other as they do now.