YEAR X n° 1 JULY 2010

The harvesting specialist’s journal

Combine Harvesters: Breganze is the European trading place

Big rise in production figures since last September thanks to agreements with AGCO

BREGANZE & FEUCHT, TOP CHECK REPUBLIC ‘RED’ DISTRIBUTION SUPPORT: THE FLYING OF POSITIVE RESULTS MODELS INCREASES SERVICE. THE FALCO: THE DESPITE MARKET AT BRNO SHOW IN UK OPERATION AT 360º AERONAUTICS CRISIS ADVENTURE OF THE 60’s page 3 page 8 page 8 page12 pages 14-15

Gruppo Industriale ARGO  The situation by Mario Scapin Breganze, harvesters’

Mario Scapin European trading place managing director

Our premises are ready to receive and integrate the production of our new models

Dear reader: I am happy to announce that today, to the side of the principal assem- production processes are being revised and “’s shareholders have chosen us as bly line. We are planning on extending the upgraded in order to prepare our facilities the perfect place to concentrate the com- related sections; other productions will be for this new activity. Our new robot, which bines market in Europe”, especially since moved to different sites, in order to build complements our current island for large we will shortly host the production of new new machinery pre-assembly stations. New welded components production, has been models built in our plant in Denmark. assembly islands were built due to special ready to start full operation since the begin- This is of crucial importance to our business, demands of the new machinery family, for ning of this year. which has grown thanks to the company’s example for hybrid rotor groups, or conven- New upgrades for rotary organs balance good managing performance and have been installed; as well as a the development in all harvesting tower robot depot for handling machinery sector activities. smaller pieces. At the same time The ability to quickly react and ongoing works are taking place adapt to various market condi- in all areas of the plant and the tions, also shown in tough times design of the site’s sections is un- like today, played an important dergoing some modifications. The role to have us chosen as the per- works are not causing any nega- fect place. This is a big and impor- tive impact on current production. tant project that not only involves However, in some sections, even moving the machine production for shorter periods of time, we of “8 walker and hybrid” com- might get the impression of walk- bines to Breganze headquarters, ing into a totally different place. but also fully integrating the com- At the same time, we are imple- bines in the Laverda “system”. menting a training program for all The whole development process factory personnel in charge of new of our new products, including machinery production. Maximum the process related to new ma- quality guarantee for all Breganze chinery lines, will take place at products is our prime priority. We Breganze. This is possible thanks are making huge resource invest- to upgrading our planning, proto- ments to reach our goal. type building, lab and field test- The same dynamism is taking ing facilities. Starting in Septem- place at Fella: after the advances ber, all of these machines will be at the latest Hannover Agricultur- produced at Laverda. Production al Show, the production of large will be progressive and it will fol- extension machines has taken a low the current 5 and 6 walker faster pace, as in the case of the technique, manufacturing most TH 13010 tedders, or TS 880 PRO of the main parts in-house. In the double rotor central rakes. These same way, calibrated bars of the are high productivity machines rolling belt feeding system will be with maximum adaptability to produced in-house, utilising the diverse terrain conditions, de- brand new assembling system for free flow tional harvester boxes. We are working to signed for transport time reduction - which bar production. have kai-zen principles - that stand at the is a crucial factor when dealing with ma- Combines assembling will take place on the core of our productive logistics - to be ap- chinery costs. The company is making sig- current assembling line, and production will plied right from the start, and we are com- nificant investments in this field - similar to be organised according to model mix. As- mitted to design production methods ac- Laverda headquarters - in order to provide sembling rules for productive efficiency will cording to this philosophy. better conditions for a speedy recovery, as be respected, but in the same day 8 walker Laverda’s experience is crucial, and it is soon as market demand grows once again. or hybrid machines will be produced, to- combined with the enthusiasm our person- And that’s what we all wish for. We hope gether with 5 or 6 walker machines of nel are known for. We take this challenge for a harvest season with positive surprises, any type, fixed, or self-levelling. Functional as a great opportunity to show our com- showing signs of a general recovery of the groups assembling will be done, as we do pany’s true potential. Like we said before, agriculture sector.  Italy by Simonetta Lambrocco The “reds” are in good health

Simonetta Lambrocco despite market crisis responsabile comunicazione e pubbliche relazioni Laverda has an annual turnover of € 93 million, and more than 740 combines have been sold. Fella has also produced positive results The harvesting specialist’s In 2009, despite the sharp drop in demand that affected limit investments in new agriculture machinery seen journal Year X, N° 1, July 2010 the markets, and the widespread climate of uncertainty over the past year. Central European markets show Quarterly periodical caused by the continuing economic and financial crisis, significant subsequent contractions, while Russia and Registered with the Court of Vicenza N° 1017 of 5 March 2002 we had a yearly turnover of € 93 million; an extremely dollar-related areas present some weak reactivation si- editorial directors significant result, in view of the international situation. gnals. Mario Scapin Laverda SPA’s shareholder meeting has recently appro- “Under these circumstances, we foresee a short-term Simonetta Lambrocco ved the 2009 fiscal year turnover; a year in which thanks minimal positive turnover, as a result of innovations ad- managing director goes to the specialisation in combine production. La- ded to products offered in the current sales campaign. Claudio Strati verda - a joint venture between Argo Italy and AGCO We foresee a more positive result in the medium term, graphic design USA - successfully sold 742 combine harvesters. This is partly also owing to the contribution derived from mo- Andrea Rosset a significant number even if lower than the 2008 sale ving the production of “8 walker and hybrid” combines Piergiorgio Laverda figures. It is important to remember that 2008 was an to Breganze headquarters. collaborators: exceptional year due to extremely favourable market A further positive factor for Laverda is determined by Pietro Dal Santo conditions. limited stocks of combines at the headquarters of im- after-sales support director, Over the past year, the difficulties of end customers to porters and dealers. The distribution philosophy at and Laverda SPA spare parts services access credit and agricultural products low price did not Breganze has always consisted in considering the sale Daniel Szipina help sustain the sector, forcing Laverda to a careful re- as completed once the combine is at our customer’s VPP sales director Fabrice Rondeau view and reduction of the estimated target sales. home. Laverda France marketing manager “It’s all thanks to Laverda’s flexibility”, said managing 2009 has been a complex year for Fella-Werke GmbH Piergiorgio Laverda director Mario Scapin, “that we managed to sort out - a subsidiary of Laverda that specialises in tedder pro- curator of “Pietro Laverda” Historical Archive the situation successfully”. We have learnt to adapt to duction at Feucht, Bavaria - due to the general crisis market changing requirements quickly, which enabled and the price of milk. But at the same time, Reinhard photography: us to achieve a positive before tax result, with percenta- Brunner, managing director at Feucht, said that: “Fella Laverda SPA Archive ge values that are in line with the trend of earlier years. has ended the fiscal year with a positive result and a “Pietro Laverda” Current fiscal year provisions suggest acting with cau- significant reduction in finished products in stock, both Historical Archive tion, since we can still suffer from the many factors that at headquarters and in sales networks”. © by Laverda spa 36042 Breganze (VI) Italy via F. Laverda, 15/17 tel. +39.0445.385311 fax +39.0445.873355 www.laverdaworld.com [email protected]

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To all journal subscribers

PRIVACY STATEMENT AS PER ART. 13 OF DECREE LAW D.LGS. 30.6. 003, N° 196 Your identification data have been ac- quired by Laverda S.p.A. from either you yourselves or from public lists and registers, thus from documents ac- cessible to anyone, for our marketing activities in the future. Laverda S.p.A. will deal with these data on paper and/or by computeri- zed or telematic media. The informa- tion will solely be used in our com- pany or by auxiliary bodies authorized by our company for postal purposes, in relation to our need to acquire new customers by sending commercial proposals, also in the future. Laverda S.p.A. guarantees that the data will be treated in the most con- fidential way and that, upon your request, your data may be cancelled (or corrected) from our archives free of charge. You are therefore entitled to exercise all the rights established by art. 7 of Decree Law d.lgs N° 196/003 and in particular, to wholly or partly refuse to allow the data to be used.  Sicily: rediscovering legumes Laverda and dealer Volatile have won the bid to accelerate the recovery of lentils and chickpeas crops

Legumes are to be rediscovered a self-levelling combine is actually To the side: combines and revaluated in Sicily. A very spe- Laverda. collected pea and bean cific project called “recovery and The first part of the recuperation seeds. Bottom: Laverda AL Rev revaluation of dry grain legumes process for dry grain legumes for at work. for food in Sicily” will redevelop food has finished: in the summer alternative resources, following a the red machines will be seen un- careful territory study. The project der operation, able to climb to un- is promoted by the Alto Belice Soat thinkable places for mowing and 64 de Monreale Palermo District harvesting the work of a whole (Palermo) that is a part of the Re- season. gional Advisory for agriculture and Laverda AL Rev combines, appro- food resources. priately prepared, will allow good The idea materialised with the in- Sicilian legume tasting, which will tention of rediscovering food prod- surely conquer palates, including ucts in the niche Sicilian soil, look- discerning palates. ing in particular for the revival of legumes such as chickpeas, lentils, chickling peas and beans. Before the last war, legumes rep- resented the main dish in insular country houses, a good alternative to meat, which at the time was exclusive to nobles and the upper classes. After the 50’s, contrariwise, meat was widely used in everyday diet, causing cereal production to increase over legume farming. Currently, as a consequence, Sicily’s legume import has reached consid- erable amounts. Therefore, in order to reverse the trend, the Alto Belice District made a call for tenders. Here the alliance between Laverda technologies and local manpower was essential: Laverda, through its local dealer Volatile Bernardos SNC, won the bidding outrunning the competi- tion with experience, competitive- ness, and above all, versatility of products, showing supremacy with the delivery of two Laverda AL Rev combines to bailees, in this case, Diquattro Doroteza agriculture and Riggi Seedbed SRL. These two com- panies, both leaders in high quality seed production and selection, are also involved in the cultivation of lentils, chick peas and other varie- ties of food vegetables. For a long time in Sicily, Breganze has proven ideal for farmers and third parties. Laverda has found in the Volatile Bernardo dealer a valid commercial partner that has con- tributed to its success, achieving significant market share, close to 70 percent of sales among existing brands. Today the antonomasia of  Grasselli, from Umbria with love Forty years of affection for Laverda, which started during the honeymoon!

“Even on our honeymoon Laverda challenging economic moment. was on his mind” That’s what Mrs The company, that started off as Fr- Mirella must have thought over thir- atelli Grasselli in 1965, has a long ty years ago, when she had to an- tradition in the agriculture busi- ticipate her return from her honey- ness. Breganze’s precious machines moon as her newly married husband boosted this history, as many of the had to attend a training course or- machines that joined the company’s ganised by the company based in fleet were from Laverda: one M 120 Breganze. in 1977, one M 132 in 1980, one Avelio Grasselli, her husband, couldn’t 3700 in 1984, one 3790 in 1987, wait to discover all of the features and one L 521 in 1993. There was of the brand new and recently pur- a TX 34 and an 8060 that were also chased M 100 combine. part of the company’s fleet. And since then, his love for his wife Today at Grasselli SNC there is a true and for Laverda has grown stronger passion for high performance and with time. The arrival of his two chil- versatile machines, with a 250-hour dren - today side by side with their fa- production per year per machine to ther managing the company based in thresh a wide variety of products: 200 Colombella, Perugia - and the growth hectares of barley, 500 of wheat, 150 of the Laverda fleet are proof of that. of corn, 100 of sunflower and also The M 100 from 1971 - the one that swede rape and sorghum. All this did interrupted their honeymoon was not have any significant influence on purchased as a ‘personal machine’ the company budget, despite hav- coming a few years after the first ing some machinery transformation M 84 of 1969. This machine started costs - to switch from working on their harvesting activity and was the one product to another - of around first one of a group that grew over 400 euros, and a 18 to 20 litre per time. Some other Laverdas joined in hour average fuel consumption. The Grassellis posing in front of the brand new 255 LCS LS with their among them a 2350 MCS LS (2001), According to Avelio Graselli these fig- Laverda dealer, Otello Spaccini. a 255 LCS LS (2009), and the last ures represent the machine’s optimal purchase a straw-cutter AL Rev as performance, especially when deal- a preparation for the next season. ing with thresher agility, threshing This latest investment shows that quality and how well these machines the company remains true to its react to the Umbria-based company’s philosophy despite going through a performance requirements.

Passion for the “reds” carved on the skin

Tattooed from neck down to the back, Loris Luciani promises not to ever forget that he has a “Laverda red” heart beating on his chest. From his love of agriculture he has dedicated two wheat spikes and a sunflower head that complement the L, Laverda’s logo, tattooed on his neck. There’s nothing left to say, Loris: this is true passion!  The markets by Simonetta Lambrocco Fella: now Niels directs the course of the company in key European markets On February 1, Sven Niels, 35, joined the sales department at Fella-Werke GmbH, as export manager. Replacing Van Mierlo, who is soon to retire

Niels, a Schleswig-Holstein born Co. KG for the sales and promo- director at Fella- Werke GmbH. engineer, looking to extend his tion department, and took up With a new and stronger team, technical expertise took courses the post of marketing manager, Fella aims at expanding its inter- at Oldenburg / Ostfriesland / as well as that of export manager national market growth further. Wilhelmshaven University of Ap- in 2009. These roles allowed him plied Sciences, and boasts a long to gain important insight in the experience in fodder harvesters. sector of fodder harvesters man- He has experience acting as ex- ufacturing. port and marketing manager; “Despite tense market condi- and at Fella, Niels is the export tions, or actually as a conse- manager in charge of strategical- quence of that, we decided to ly important markets of northern expand the number of team Europe and Spain. Niels joined members, and we are very sat- the sales team in order to help isfied of having found in Niels promote international growth at our new export manager. Niels the Feucht company. has a strong experience in both In 2002, he started working for agriculture and in tedder produc- B. Strautman & Söhne GmbH & tion”, said Stefan Sprock, export Sven Niels  France, a market open to innovations Agricultural machines at the heart of a sector that expects production growth and eco-friendly practices

For the last 60 years, agriculture istration put to work, so that the to anticipate market changes and mechanisation has contributed agriculture sector can obtain fair demands as soon as possible. to twentieth century farming consideration in the political de- The agriculture mechanisation evolution providing answers and bate and budget preparation. industry, thanks to its innova- solutions necessary to guarantee In the same way, agriculture ma- tion capacity, fully contributes to food safety. Now in the twenty- chinery producers and dealers will the economic competitiveness of first century, it is important to have to show responsible profes- modern agriculture capable of identify the major players capable sionalism and the ability to pre- dealing with future demands. of meeting the needs of French serve farming models, aiming at The need for equipment and agriculture. a rational exploitation of farming machinery, servicing needs and lands and keeping a service that is renovation are crucial to the An industry under close enough and sensible to man French market, and the industry’s constant innovation and land requirements. They are perspectives are solid in the short both essential for safeguarding and long run. Today the industry’s future and the environment and searching The influence of the agriculture performance are more closely satisfactory economic results. machinery sector for its food and Fabrice Rondeau related to the technology and in- nutritional functions, as well as novation capacity than the sector Solid perspectives for respect for the landscape and of agriculture machinery is able to the environment, speak for a sec- provide. In order to keep up with sustain- tor that is at the heart of an in- Adaptation to cultivation and har- able and durable development, novative and strategic agriculture vesting equipment is, and will be, environmental safety and energy industry for the future of France. an important factor for conserva- saving the agriculture mechanisa- tion and duration of the indus- tion sector is continuing its efforts Fabrice Rondeau try, considering that population in terms of research and develop- growth goes hand in hand with ment, safety and training. farming lands receding. To make modernisation achiev- The conservation of efficient and able, the necessary needs to be rational farming depends on made available and public admin- crops’ profitability and the ability

“Laverda, values in the field” available on DVD

Created as part of a wide communication project between Laverda in collaboration with Canale Italia, the company’s new DVD “Values in the field” is now available. Laverda’s history is told through images and voices of the company. The DVD illustrates Laverda, its history, the company’s goal, current organization, production processes, machine production phases, the project giving origin to new products, marketing strategies, sales department organisation and distribution line... The story of a living, pulsating business, the history of a company that creates “values” and puts them “on the field”.  TechAgro, visit permit to the Czech Republic Laverda, with Biso and P&L will introduce itself at the great Brno show

Thanks to its own dealer Biso Cz, TechAgro takes place in Brno, which, the recent Brno TechAgro Show has with almost 370 thousand inhabit- been an exceptional showcase for ants, is the second largest urban Laverda. centre in the Czech Republic after The machinery was well displayed Prague. The city is located in the in an exclusive 1,850 square meter centre of the province of Moravia enclosure, where Biso and its part- and is connected by a series of high- ner P&L introduced a wide range of ways with major European cities like farming products and equipment, Vienna, Bratislava and Prague. together with Breganze “reds”. Two machines were introduced, the 296 LCS LS featuring a 6-meter bar, and Biso swede rape kit; and the new M 306 Special Power, equipped with vario Biso bar part of the 6.5 VX series. The show served as an important meeting point for customers and Laverda’s export manager, Andrea Ugatti, who stated that the busi- ness has made some relevant invest- ments. Laverda’s customers will en- joy the benefits of a sales network for Breganze’s machinery, after-sales support, and spare parts replacement service that guarantees the best ef- ficiency and customer service. TechAgro, one of the most important shows in Central Europe, takes place every two years, with a 63 thousand square meter exhibition area. This year’s show featured 713 exhibitors Above: Biso CZ Laverda’s sales director, from over 21 different countries, and Ales Klement. data shows the presence of over one Right: two pictures of Laverda machines on the Brno show. hundred thousand visitors. The first pavilions, the older ones, go back to the 20’s, and today still represent the fulcrum of the exhibi- tion centre. Laverda lands on Albion beaches DLC Equipment is the local “red” dealer for North Wales and North West England and Ireland

Laverda entered into a representation agreement with DLC Equip- be internationally renown in the agriculture business, and David ment in March. David Lloyd Contractors Ltd, based at Colwyn Bay, Jones immediately showed his eagerness to be a part of team Conwy, North Wales, announced on its website to be honoured to Laverda. have been chosen by Breganze. DLC Equipment specialises in the distribution of farming machinery DLC Equipment will be the local dealer of the Breganze “reds” for and equipment and is well prepared to offer a quick and efficient North Wales and North West England and Ireland. spare parts replacement support with a good selection of brands. “Know-how, experience, and industrial abilities are at the basis of The Conwy district is self-administered. It was founded in 1996 in product development, and this allows Laverda to respond effec- compliance with the 1994 local government laws (Conwy), named tively and timely to the demands and requirements of a globalized after a local river, that flows from the South into a large estuary at market,” said David Jones, owner of DLC Equipment. Conwy. In the town of Conwy there is still the remains of a 12th A focus on combines is what allowed the Breganze company to Century castle which brings tourists from far and wide.  Laverda becomes popular in Slovakia Since 2007 Laverda is being represented by VPP, based on Jelenec, at the heart of the farming region. The “reds” in the spotlight in two big trade events

Since 2007, Laverda is being repre- Slovakian market. sented by VPP in Slovakia, a company “In order to be more widely known”, founded in 1994 by Jozef Szipina says Daniel Szipina, “we have taken which over time has turned into a part in many strategically chosen family-run business. events since the beginning of our In 1995 VPP was importing Finnish collaboration with Laverda, organis- Valtra . Today the Slovakian ing practical demonstrations involv- company represents other companies ing wheat, sunflower and corn all from well-known brands - mainly Ital- reaping with a M 304 SP combine. ian and Finnish, including Laverda, In 2008 we visited the Laverda head- Dieci, Valtra, Junkkari, Kesla, Cabe, quarters in Breganze with some po- Faresin and Seppi M. tential customers and we are now “As the markets we represented start- planning some other visits that will ed to grow,” says Daniel Szipina, sales take place shortly. We have also intro- manager at VPP, “we were forced to duced Laverda’s brand, company and move to a new larger office. For our products to trade magazines, and in- headquarters we choose Jelenec, also dustry trade fairs. due to the fact that, in the last few Last year in August we took part in years, Nitra, a neighbouring city, has the 36th edition of Agrokomplex, the become Slovakia’s agricultural main agriculture and food industry inter- centre as it is located at the heart of national show, the oldest in Slovakia, the country’s farming region. It is here and showed an M 304 SP. In October that the main agriculture and farming of the same year, we attended the mechanisation events take place. The Agrosalón trade fair -for agriculture country’s agriculture authorities are machinery and equipment, forestry, also based in Nitra, together with the and the safeguard of green spaces. Agriculture Slovakian University”. All trade categories in Slovakia take At the same time VPP also started part in the event, where we had a a commercial and service network great chance to introduce our brands. throughout the Republic in order to On that occasion we introduced an M improve the quality of service and to 304 and an M 306 SP on a large ex- be more accessible to customers. hibition area that we had at our dis- “This network is of crucial impor- posal”. tance for our success,” says Szipina, This year VPP is planning to open an- “and has helped make our business other area in its recently renovated more attractive to the eyes of pro- business office five kilometres from ducers of machinery, equipment, Nitra, on the main West-East high- and technology for agriculture, for- way. A Laverda M 304 SP is on display estry, and the maintenance of green at the site for customer demonstra- spaces. We also have other branches tion purposes. as well as a central depot for spare Apart from promoting and selling parts support at Jelenec, and we are Laverda products, VPP has its own also ready to set up an office in Nitra experienced sales and after-sales sup- with a permanent exhibition area. We port team. also have sales and customer support “This is our company’s heart, and we offices in Kuprina, Ružomberok and are ready to satisfy all of our custom- Humenné”. ers’ needs, however complicated they As mentioned before, in 2007, Lav- may be”, says Szipina. “Therefore, in erda joined the group of brand names order to be always prepared and to represented by VPP. In the early nine- be efficient, our staff have received ties, Laverda had marketed its own regular training, which includes visits products in the Slovakian market, to Breganze. We know for sure that but the brand was later forgotten only high quality service and products due to a lack of local branch offices can attract new customers and satisfy for representation and customer sup- loyal customers. In this way, we have port services. Everything has changed made our contribution to prepare the since 2007 and VPP has revived its right conditions in the Slovakian Re- customer support, placing Laverda public that Laverda’s brand and prod- back in the position it deserves in the ucts deserve”. 10 Support for high quality milk In Bavaria, Fella supports the campaign for productive farms in southern Germany

Southern Germany promotes “Fair and Caring milk”. In Babar- ia and the surrounding areas, the campaign is managed by MSV Milchvermarktung Süddeutsch- land – a milk trading governing body of the milk producers’ or- ganization of southern Germany Länder - and Laverda’s Bavarian subsidiary Fella-Werke GmbH, which specialises in hay-making machinery and equipment, is the first in line to support the cam- paign. Feucht aims at offering support to its own customers by protect- ing the existence and conserva- tion of traditional milk producing farms. “The agriculture technology in- dustry is aware of traditional milk farms’ current difficult situation,”explains Erhard Klam- er, head of marketing and sales at German Fella. “This is the rea- son why we decided to support the project: with this campaign that supports family-run farms in the region, Fella is trying to help milk producers, i.e. our custom- ers”. “Fair and Caring milk” comes only from farms from Baden- Württemberg, Bavaria and Hes- sen and is available at food pro- ducers markets such as Rewe and Tegut. The consumer receives healthy and high quality milk as a result of environmentally-friendly and sustainable policies. The project will offer benefits for re- gional agriculture milk producers and will help them support their present and future existence. For this very reason, Fella uses “Fair and Caring milk” within its own visitor catering service. This helps Fella to show its strong fo- cus on its customers sending out a clear message: the economy needs to guarantee fair pay- ments to milk producing farms. 11 The products ML 800 Ars, the axial that does it all Competitive even in rice fields and ready for product customisation

The global economic situation suggests caution and moderation on investments in all economic sectors. Laverda - a company with a close eye on the markets and well-respected for its strength, reli- ability and the low management costs of its combines - presents agribusiness operators with a whole new opportunity. Thanks to the synergy arising from the joint venture agreement with the third-largest international group in agricultural mechanisation, US Agco Corporation, Breganze’s product offer has been extended with the introduction of the new Axial Laverda ML 800 Ars com- bine. Every specialist will be able to evaluate the value of this project, aimed at agriculture and agricultural mechanisation professionals, who make their investments with a business vision for the future. The product’s attention to detail and its efficient technical accom- plishment, together with an attractive design, make the ML 800 ARS a reference combine for those who pay special attention to the quality of threshed products. Now that the rice harvest is over we can provide some results: an output of 65% with very low energy consumption (0.4 litres of fuel per 100 lbs harvested rice) and high productivity under all conditions (320 lbs/hour). Another important detail: the ML 800 Ars is always ready for any kind of product. There is no need to transform the machine to move from corn, to soya bean or rice; it can all be adjusted from inside the machine. Warning to users: in case of entering the rice field during the humid season, we advise that you wear boots and attach chains to Laverda ML 800 if necessary... 12 The services Technical support, always behind the “reds” How is the 360 after-sales service organised for customers in Italy and all around the world

Laverda has always considered after-sales company. There is a team spirit within the support a crucial part of its “mission”. parts reception personnel, pick-up depart- Combine users in Italy and around the ment personnel with their forklifts always world consider this service a reference point on the move, verifications and expeditions for advice and indications, but it is primarily staff, they all operate with dynamism and in appreciated for its staff availability, as they synchronisation which guarantees dealers realise how important it is to offer the ap- and customers the best possible service, a propriate support to customers that invest factor that makes the difference. This also in an internationally recognised market. means offering support during weekends in harvest season, as well as providing on-line The technical and spare-parts support serv- support with experienced personnel, capa- ice is quick and efficient. This is a strong ble of offering support even for machines point for customer satisfaction so that that have being used for over thirty years. customers can have technical staff at their Silvano Vitacchio is an important player in disposal. As well as offering assistance, our this sense, with a great memory for spare staff offer help and can also make sug- parts, he is always used as reference by gestions about regular and end of season dealers and importers about spare parts of maintenance. new and old machinery.

During the previous years, the technical A strategic role that he has passed on to support staff have been boosted by the ad- the programming and orders department, dition of young people who have brought which deals with material delivery in a timely freshness, enthusiasm and dynamism to the manner. The inspection service makes sure team. These youngsters who received train- that the material delivered meets technical ing by working side by side with specialised and quality requirements. Sales personnel, technicians with over twenty years of expe- always available and extremely dynamic, Pietro Dal Santo, director of after-sales support rience in field missions in Italy and abroad, are in charge of delivering orders as fast as and spare parts services. are part of the new human resources ready possible. to help - in the best possible way- custom- The process as a whole, is a well managed ers who are getting more updated and de- team: when a part is not available, staff, al- manding. ways fast and easy to access, are in charge of replenishing supplies as soon as possi- But how is the service organised? Three ble. technical support managers deal with deal- ers and imports: Gianfranco Dal Santo is Another key point in the whole process is in charge of Eastern countries, Spain and done by those that deal with pricing, to Central and South America; Frabrizio Braz- guarantee quality and competitiveness of zale is in charge of Italy, France and Switzer- original spare parts, in a market where a land; and Paolo Mulinari, newly appointed non-original part can cause many head- as technical support manager after several aches. years of specialisation, is in charge of cen- tral and southern Italy, as well as Northern Our job implies precision and availability for European countries. Apart from acting as long business trips across Italy or around a reference for dealers and importers, the the world. For this reason, after thirty years three managers are also in charge of spare of technical support, it is always rewarding parts and follow very closely the dealer meeting a customer who greets us kindly, technicians training and importers in their as we have always been close to them on respective areas. Operators show great in- the fields, and always with great availabil- terest in training: as an example we can ity. I am personally convinced that the feel- take 385 technicians from different parts ing of belonging is a very special value to of the world that attended Laverda courses be transmitted and cultivated through the during the 2008/2009 season. years. I see this being present and strong at Breganze, and this, I believe, is a good Technical support is also in charge of manu- guarantee for us all. als and warranties, managed by qualified and very experienced personnel. Pietro Dal Santo

Laverda’s spare part support started back in 2000, with young and dynamic staff, moti- vated by a great sense of belonging to the 13 The events Factory Open Day, Breganze at the centre June 13th’s event stretches over the province: Laverda’s facilities are being upgraded to make room for new products

“Factory Open Day” is back with Congratulations Laverda for these tory is not something we can do great style. The fifth edition of 10 years! very often (60,000 indoor square this event took place on June In order to attract local visitors meters), where very important 13th, and as always, Laverda was and promote industrial tourism machines are produced, such as part of it. The province of Vicenza beyond the province borders, this combines for example, which are has joined in, based on the suc- year Vicenza’s Council has joined also technologically fascinating, cess of this traditional event that the event promoting ad hoc com- made up of over five thousand has been going on for years at munication initiatives and has in- pieces and parts. Breganze and Higher Vicentino. volved Vicenza and Breganze’s The main assembling line - 120 This year the event was featuring councils, as well as those of meters long- produces a com- new contents, among them the Nove and Montecchio Maggiore, plete machine every two hours most important is the tenth anni- through agreements with the and a half. versary of the “new” Laverda. most important category asso- To the side of the main line there Actually, market and product re- ciations: Manufacturer’s Associa- are subgroup assembling lines launching of this company - both tion, SMEs, Artisans Associations and while the machine is moving historical and modern at the and CNA. from one station to the next, new same time - goes back exactly ten Laverda has already tried this items are assembled to it. The years. Visitors of the production mechanism and also this time a machine is complete by the time facilities could notice the upgrad- large number of visitors have ar- it leaves the last station and is ing that is taking place to have rived. ready for a thorough inspection, AGCO granting Laverda the pro- It is also worth visiting the pro- where every combine is tested for duction of 8 walker and hybrid duction facilities (from 10:30 about three hours with rigorous combines, that perfectly fit in to 12:00, and from 3:00 pm till control methods that guarantee Below two images of the “Factory with Laverda’s models. 6:00 pm): visiting a 22-acre fac- product quality. Open Day”.

Competition: kids’ drawings to celebrate the “new” Laverda, looking into the future

“2000-2010, 10 years: Laverda means the future”. This was the slogan for the drawing competition for Laverda’s personnel children to celebrate the tenth anniversary of the “new” Laverda and to look into the future at the same time. “Get your colour pencils and brushes and start to work” was the invitation of the Company to the children. The drawings were displayed at Laverda on June 13th at the “Factory Open Day”. The judges have selected some works that will be published in the next edition of Laverda World and they will make us remember this birthday through the years. 14 The album Taking off: Falco F8L The Laverda aeronautics adventure of the 60’s

Breganze, garden of Villa Ronzani-Laverda, This is how Laverda Trento SPA was created total of 20 machines that are added to the summer of 1964. Two figures stand at the and its original main shareholders are the 20 already produced by Aviamilano, and to gate of the big house close to the square, five family members who already owned the the 35 produced in Trento by Aeromere- where Francesco Laverda and his large family other two companies part of the group. Caproni. After completing this series, and live. They are Flaminio Piccoli and Mariano The purpose of the acquisition is the Gardolo due to high production costs deriving manly Rumor, who at the time were two political aeronautical workshop in northern Trento, from wood structure, and a difficult market leaders of the provinces of Trento and where two hundred employees - in addition situation, the company was forced to cease Vicenza respectively. Francesco welcomes to the assembly of Capriolo mopeds - build, aeronautical production to concentrate its them under the shadow of two high pines, under Aviamilano license, the fast tourism efforts on the free-time vehicle industry and they offer him the management of plane: Falco F8L. Francesco immediately - expanding rapidly at the time - and the Caproni de Trento aeronautics and evaluates the plant’s production capabilities, production in Breganze. motorcycle facilities which at the time was and making use of the aeronautical In fact at that time Trento started producing going through a terrible financial crisis and technology, especially wood, chipboard and the Velox belt tedder rakes and continued owned by the autonomous province of light alloys for plane construction, starts to smelt parts for the new combines. The Trento. producing camping caravans. presence of Laverda in Trento continues for Francesco, names Massimo, his son, director At the same time, the Laverda group installed twenty years, with different caravan models of Moto Laverda SAS, a company that he had a new smelter on one side of the hangars to that set a trend in Italy based on innovative founded fifteen years earlier and accepts the replace Breganze’s, now obsolete ones. design and high quality. challenge with great enthusiasm, evaluating Between 1964 and 1968, Gardolo continues possible solutions. to build the IV series of Falco F8L planes, a The plane Falco F8L is a two-seater low-wing monoplane for tourism and training, also ideal for stunts, designed by engineer Stelio Frati, one of the most outstanding post- war Italian aeronautical engineers, creator, among others, of the Siai Marchetti SF 260 aircraft, Italy’s most famous training plane. For its sensible and elegant design, the project was awarded the “Compasso d’oro” in 1961. The plane is made almost entirely out of wood, single wing integral with the fuselage, retractable landing gear and a 160 hp Lycoming engine reaching 325km per hour. With a full tank it can cover a direct trip from Rome to Paris in just over 4 hours, crossing the Alps in straight line at 290 km/h cruise speed. Due to its sporty characteristics, Falco F8L has taken part, as it still does today, in tourism plane competitions and demonstrations with great results. The two crew members can sit side by side in the cabin, with double command and there is also a third provisional seat that is generally used for luggage. There is a high class finish, as one would expect in such a classy plane, and the instrumental arrangement of the cabin has a work-of-art feeling. Just remembering that the Falco was called “the Ferrari of the sky” should be enough to imagine the characteristics and qualities of the aircraft. Even today, half a century after its first flight, it is still one the most wanted aircrafts by enthusiasts. After production ceased in Italy in 1977, Stelio Fratti passed the license to the Sequoia Aircraft Company of Richmond, Virginia (USA), which, after several years of preparation, started the 15 production of the assembling kit for DIY. Apart from the 75 original planes, hundreds of aircrafts were built by enthusiasts, especially in North America, using designs and prefabricated parts. “Falco Club” was founded in Italy in 1978 and it regularly organises presentations and meet-ups. For example in the 2006 meeting in Trento, 19 Falcos landed at a short distance from their original birth place.

Piergiorgio Laverda

Top: Aero Caproni-Laverda, Gardolo (TN) facilities and runway. Below, Falco F8L flying over Trento mountains.

TECHNICAL SPECIFICATIONS OF LAVERDA FALCO F8L IV SERIES

Number Of Seats (total) n. 2+1 Length 6,5 m Wings 8.0 m Wingspan 10,00 mq Weight when empty 550 kg Maximum Take Off Weight 820 kg Engine Lycoming O-320-B3B, four horizontally opposed cylinders, power160 hp Hartzell variable pitch propeller

Max speed 320 km/h Cruise speed 290 km/h Min. speed 95 km/h Efficiency 1400 km Take off space 170 m Landing space 200 m Tangency 6000 m 16 The history, the stories Farm tourism, a growing business Italian farm tourism is working. Promoted by women and Tuscany “the agriculture queen”.

Agriculture is in decline, but in spite of this cany model should be taken into account, as receiving businesses. In short, more tourists, farming is still the base for new businesses. it can be used as a guide for the industry. but for shorter periods of time. This includes niche products launching, re- After a long boom period, there has been Of all of the foreign tourists, the number of valuation of “carbon neutral” products after a growth in arrivals, but not in stay (i.e. ac- Germans coming to visit has declined, al- so many years of praising globalization and tual stay days), figures that show that Italian though they are still in the lead, representing tourism connected to agriculture. families prefer short stays. Over the last years 30% of the total. As a comparison, in the This very last sector, not totally “new”, but the number of foreign visitors decreased, but last few years more French, Swiss and Dutch moving towards new goals, is growing in it was offset by the number of Italian tour- tourists have arrived and at the same time Italy, thanks to an alternative offer and costly ists. Also to consider is the fact that the av- the number of visitors from the other side of and localised gastronomy. erage vacation period has moved through the ocean has shown a significant growth: In just a few years it has made huge steps the years from 5.6 nights (2003), to about flights from the USA and Canada bring visi- forward: almost twenty thousand new busi- 5 nights. Stays at farm tourism sites is still tors that stay at rural accommodations. Even nesses have opened at present, having just one night above the average of the group of better if this happens in Tuscany. over ten thousand in 2001. Growth that has also copied European models, as in countries like , Switzerland and France, culture of hospitality connected to agriculture is well developed, but it has also been planned fol- lowing original models. It has probably con- solidated thanks to the beauty of ranches and for the competitiveness of this system, in comparison to the standard Italian accom- modation, that is in general pricy. Data provided by the Italian Institute of Sta- tistics is definitely positive. Looking at last year’s figures, we can see that there is a sig- nificant growth in farms authorised to do farm tourism of +4.3% , with 17,720 busi- nesses operating last year, to 18,480 at the time of the recounting, showing a growth of 760 new operators. In detail: “the horses that pulled the growth cart” were restora- tion (+4.8% with 412 operators), accommo- dation (+3.5% with 512 operators), while as a whole, other activities that offer sport tourism (horse riding, hiking, sightseeing, trekking, mountain biking, courses, sports) have increased to 6.6%, having 639 authori- zations. 45% of tourism farms are located in the north, 35% in the centre, and 20% in south- ern Italy. Women administration in tourism farms is really strong, reaching 35%. In this Italian environment, Tuscany is the “queen”, because of the number of businesses operat- ing - over four thousand - 1 out of 4 in Italy and also because of the high number of farm restaurants that offer outdoor and sport at- tractions. Tuscany is in the lead of “pink quotas” in company management, having about 1,700 businesses managed by women, more than 25% of the national total amount. The Tus-

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