2018 North American Environmental Performance Report
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North American 2018 Environmental Performance Report Table of Contents GOVERNANCE, MANAGEMENT PRACTICES & Our North American Portfolio STAKEHOLDER ENGAGEMENT ...02 consists of assets in Boston, Calgary, About Us ...02 Who We Are ...02 Denver, Houston, Los Angeles, New Mission Statement & 3 Principles ...02 Management Practices & Reporting ...03 York City, Ottawa, San Francisco, Stakeholder Engagement ...04 Toronto, and Washington D.C. myBrookfield 2017 Update ...04 Hurricane Harvey Response ...05 Engaging Tenants in Waste Management ...06 ENVIRONMENTAL PERFORMANCE, CERTIFICATIONS & CASE STUDIES ...07 2017 Environmental Performance ...07 Green Building Certifications ...08 LEED® Certifications ...08 BOMA 360 ...08 Energy Star ...08 Case Studies ...09 Reducing Steam Use & Maximizing Energy Savings ...09 District Energy Case Study ...10 Brookfield Place Calgary ...11 The Acre in Houston ...12 SOCIAL RESPONSIBILITY & COMMUNITY ENGAGEMENT ...13 2017 Holiday Season ...13 Community Engagement ...14 Special Olympics, Washington, D.C. ...14 Downtown Women’s Center Cooking Club ...14 Operation Backpack ...14 Nuit Blanche ...14 Table of Contents About Us Who We Are to our tenants and the communities where we work. Brookfield Properties is a premier real estate operating company, providing integrated services Environmental stewardship is a major component of across all property investment strategies of Brookfield Properties’ strategic business plan that Brookfield Asset Management – a global alternative ranks among our key business objectives, along with asset manager with over $285 billion in assets under revenue growth and risk management. Decisions we management (AUM). make as a company balance both our fiscal and our environmental responsibilities. This report encompasses Brookfield Properties’ North American office sector assets. Through the Our ultimate objective is to optimize energy and remainder of this report, any references to Brookfield resource efficiency at our properties, together with Principle 1 Properties refer solely to the office portfolio in the the wellness and safety of our tenants, employees, and those that live in the neighbourhoods that house United States and Canada. To develop, operate, retrofit, redesign and our properties. renovate properties to achieve optimum energy Mission Statement efficiency, occupant satisfaction and reduced We achieve this through an integrated strategy At Brookfield Properties, our mission focuses on carbon emissions. providing the highest quality commercial office based on three principles that are embedded in space while bringing responsible environmental the Brookfield Properties corporate culture. These solutions and innovative energy saving strategies tenets are the foundation of our commitment to environmental responsibility. Principle 2 To incorporate innovative environmental strategies Regional Contacts in order to achieve best-in-industry environmental performance in all new office developments. For more information about our assets in Calgary, For more information about our assets in Boston, Denver, Houston, Los Angeles, Ottawa, San New York and Washington D.C. contact: Fransisco and Toronto contact: Principle 3 Kristina Schwartz Richard Bachia To seek best-in-class environmental certifications, Vice President, Operations & Sustainability Executive Vice President, Operations actively participate in green industry organizations, [email protected] [email protected] and support new initiatives that foster the energy 416-369-8277 212-417-7075 and resource efficient operation of office buildings and environmentally sustainable communities and practices. Governance, Management Practices & Pg. 02 Stakeholder Engagement Management Practices & Reporting Brookfield Properties has a robust set goals relating to energy, green building easier to aggregate property utility resource environmental management and reporting certification, sustainable transportation, consumption into regional or portfolio level program comprised of annual third- tenant engagement, and waste management. statistics, it will also provide direct access party carbon assurance, ongoing energy As of December 2017, our portfolio to normalization factors such as occupancy management, global best practice sharing & environmental goal completion rate was an and square footage. Moving forward, we implementation, green building certifications, outstanding 98%. look forward to more streamlined energy and legislative compliance, and voluntary carbon reporting across our portfolio. environmental performance disclosure. Looking forward we will explore opportunities to introduce our environmental goal setting GRESB tool to more of our North American operating Brookfield Properties voluntarily discloses regions. Additionally, our Canadian properties our environmental performance annually are gearing up for a second year of tracking through participation in the Global Real their environmental targets through their Estate Sustainability Benchmark (GRESB) Environmental Management Plans. Real Estate Assessment. Energy & Water Reporting & We have been a GRESB participant since Benchmarking 2012, with our ESG performance consistently Starting this July, our buildings in the Toronto ranked in the 80th percentile or higher. In and Ottawa operating regions will be required 2017, Brookfield Properties had an overall to report their energy and water performance score of 81, outperforming 85% of the 800+ to the Province of Ontario annually. Reporting GRESB Real Estate Assessment participants. will utilize Energy Star Portfolio Manager and Once again, Brookfield Properties was it is the first mandatory disclosure program honoured to be recognized as a GRESB of this nature in Ontario that we have had to Green Star. participate in. Environmental Management Data Management Plans We are continually seeking ways to improve In 2016, we announced plans to pilot a our operations, including better tools to new environmental goal setting tool at our manage our data. Over the past two years, Canadian properties. Over the 2017 calendar we have been gearing up for the January year, we implemented our Environmental 2018 launch of our ERP (Enterprise Resource Management Plan online portal as an Planning) system that will encompass data internal tool to track environmental goals including area measurements, occupancy at each property. Last year our Canadian rates, rents, and energy consumption. property and asset management teams Centralizing our data will not only make it Governance, Management Practices & Pg. 03 Stakeholder Engagement myBrookfield Update Since its launch in 2016, the myBrookfield The work of our property management teams communications platform and app continues and the new app functionality certainly to be the main avenue for Brookfield paid off. Over the 2017 calendar year, we 7,968 699,252 Properties’ tenant engagement initiatives welcomed 11,105 new subscribers to hours spent on myBrookfield content views across our Canadian portfolio. As of myBrookfield – almost tripling our user base December 2017, we had a direct channel in a year! to communicate with over 17,000 of our building occupants through myBrookfield. As we look ahead to 2018, Brookfield Properties plans to continue growth of myBrookfield through app updates, new Sustainability Series features, and more subscribers. We are Our sustainability content ran throughout the also excited to investigate expansion of the year and focused on a different topic each MyBrookfield platform further across our month. Our subscribers received tips on North American office network. how to reduce energy and water use, proper 11,767 48,908 waste management, sustainable commuting contest & survey interactions clicks to ‘learn more’ alternatives, and local food procurement. 310-SERV Service Requests Beginning in June 2017, we introduced the Over the 2017 calendar year, we ability to place service requests directly through the myBrookfield app. This proved welcomed 11,105 new subscribers to be a popular feature with our users, who submitted nearly 13,000 requests over 6 to myBrookfield – almost tripling months! our user base in a year! Web Portal Another June 2017 update was the introduction of the myBrookfield web portal for our tenants and building occupants who preferred to access the app via their computer. Web portal users have access to the full suite of myBrookfield content, promotions, and events found on the mobile app. Governance, Management Practices & Pg. 04 Stakeholder Engagement Hurricane Harvey Response On August 24, 2017 Hurricane Harvey The LiveSafe platform was used to send approached the southern Texas coastline tenant contacts timely messages. It was also near Corpus Christi before making landfall as used to document any property damage such a Category 4 hurricane near the Texas Gulf as compromised windows, doors, or flooding Coast late on August 25th. More than 700 caused by backed up storm drains around businesses and 48,700 homes were affected the properties. LiveSafe proved to be an by Harvey throughout Texas. Over 1,000 invaluable platform for sharing and gathering homes were destroyed and more than 17,000 information throughout the Houston portfolio. sustained major damage. While Brookfield Properties’ holdings in Brookfield Properties owns and operates 7.5 Houston were generally spared any significant million square feet of high rise office space in damage, the storm took its toll on the team Houston’s central business