6 th EDITION 6th & 7th of October 2014

co-hosted by Official Conference Program Guide

1 1 Innovative, bookable Parking at Munich Airport with QR-Code technology.

Living ideas – Connecting lives Table of Contents Welcome 4

About Munich 6 Useful Information How to reach the Event location 8 Shuttle 9

Map 10

General information 12 Tourist information 13 Host Hotel 14 Dinner 14

Program 16

Participating Companies 17

Participating Airports 30

Airport Parking Managers Discussion 32

Workshops 35

Advertisers Index 41

Notes 42

/Innovative, bookable Parking at Munich Airport with QR-Code technology.

Vacationers can now choose from numerous/various most attractive, bookable parking opportunities, even directly at the terminals. Chosen car parks are accessible with the QR-Code provided in the confirmation letter or even paperless with the QR-Code on your smartphone. For more information visit the website: www.munich-airport.com/parking 23 32

Living ideas – Connecting lives Welcome

As the Executive Director of Parking Network, it is my pleasure to welcome Munich Airport welcomes you warmly to the sixth Annual Airport Parking you to the sixth Airport Parking Network Event, this year held in Munich, Network Event in the capital of Bavaria. We are delighted to have the honour of Germany. This conference gives you the unique opportunity to team up with co-hosting this year’s event and to offer a forum for international dialogue and peer professionals, exchange ideas with other airports and participate in practice-sharing related to the subject of parking. workshops specifically focused on airport parking solutions. Parking at the airport – that is usually the first and the last point of contact With the participation of the major airports from over 17 different countries passengers have with an airport and a city during their journey. So it is all the representing over 90 airports, combined with the input of key players of the more important to integrate parking in a positive overall experience. industry, the success of this networking event is already guaranteed. That is why the subject is actually at the top of the agenda of most airports.

We believe that participating in this prestigious event will stimulate, educate, Digitisation has helped us make parking at the airport much more customer- and equip you with the most advanced and up to date information in respect friendly. Passengers can obtain information in the Internet and select and book to airport parking. the ideal parking option ahead of their trip. The next step will be to enable them to enter multi-storey car parks with non-contacting key tags. Convenient routes You can expect interactive workshops from key players in the industry, between the terminal and car parks, quick and easy links to the remote parking open discussions among airport parking managers, and plenty of room for lots for holidaymakers and, last but not least, the price also helps to create an networking and sharing your knowledge with professionals from different overall positive impression. All of us face more or less the same challenges: the countries. optimal use of scarce resources of land and access roads, to cope with a steadily growing volume of traffic. Fending off the growing competition from car parking Don’t forget that you are invited to join our exclusive dinner at services in the nearly neighbourhood is one of our most thrilling challenges. AUDI Training Center (ATC II) on Monday evening. At Munich Airport we offer a very wide range of additional services to make parking easy and more convenient on We hope that the presentations, workshops and our hospitality match your our approx 35,000 lots. These services include Premium Parking Products like, convenience and secure parking, expectations and we can spend an enjoyable time together. a corporate car parking product, but also a car wash and cleaning service, shopping assistance, a smart repair service and of course a valet service. Besides, we provide the largest shared Car Rental Facility in Europe and started to Yours sincerely, integrate a Car Sharing Unit just 1 ½ years ago which attracts a new customer group to our car parks. The positive response to these offerings demonstrates that there is still room, especially in the field of services, to address traveller’s Jorrit Weerman needs in future in a service-oriented manner. I hope, we will discuss a lot of mutually beneficial topics and also how a CEO successful parking management strategy of the future might look like.

Parking Network B.V. I do wish you stimulating workshops, exciting contacts, enriching discussions with other participants and a lot of new P.O. Box 529 inspirations at this year’s Annual Airport Parking Network Event at Munich Airport. 6200 AM Maastricht The Netherlands Best regards,

Tel: +31 (0) 43 362 80 42 Mr. Bayer Mobile: +31 (0) 6 21 20 38 66 Managing Director Consumer Activities & Parking & services Fax: +31 (0) 43 362 80 61 E-mail: [email protected] Munich Airport website: www.parking-net.com Nordallee 25 85356 München co-hosted by Germany Tel: +49 (0) 89 975 00 E-mail: [email protected] Website: www.munich-airport.de

45 45 About Munich

History Sustainable Munich The year 1158 is assumed to be the foundation date of Munich. By that time In 2009 the city set the ambitious goal of achieving 100 percent renewable the Guelph Henry the Lion, Duke of Saxony and Bavaria, built a bridge over the energy supply by 2025. In cooperation with the city-owned utility company river Isar next to a settlement of Benedictine monks. Stadtwerke München (SWM), Munich is aiming to produce enough green The monks’ presence dated back to the 8th century, although settlement in the electricity at its own plants by 2025 to meet the power requirements of the Munich area can be traced back to the late neolithic. entire municipality To force traders to use his bridge (and charge them for doing so) Henry also of Munich — at least 7.5 billion kilowatt hours (kWh) per year. This would destroyed a nearby bridge owned by bishop Otto von Freising. make Munich the first city in the world with over 1 million inhabitants to Subsequently the bishop and Henry quarreled about the city before Emperor achieve this goal. Frederick I Barbarossa at an Imperial Diet held in Augsburg in 1158. This sanctioned Henry’s spoliation, and awarded an annual compensation for the bishop, and also confirmed Munich’s trading and currency rights. Shopping Almost two decades later in 1175 Munich was officially granted city status and As you expect from a major destination, Munich does not disappoint when received fortification. In 1180, with the trial of Henry the Lion, Otto I shopping is the choice of entertainment. The city offers a great shopping Wittelsbach became Duke of Bavaria and Munich was handed over to the bishop experience. If you are looking for luxury items head towards the streets of Freising. Otto’s heirs, the Wittelsbach dynasty would rule Bavaria until 1918. around the Opera. Kaufingerstrasse and Neuhauserstrasse are affordable places to shop. Hohenzollernstrasse is where you can find some of the best Business deals on the streets. Viktualienmarkt is a popular market in the city center. Munich’s economy ranges from small craftsmen and the manufacturing sector to innovative services and high-growth sectors. Munich is at the heart of Germany’s high-tech industries. Oktoberfest In a competition between different European locations, the Bavarian capital is Oktoberfest is the world’s largest funfair held annually in Munich. the leader in the sectors of IT- and communication technology, media, finance It is a 16-day festival running from late September to the first weekend in and life sciences. October with more than 6 million people from around the world attending It is home to around 22,000 high-tech companies in the fields of electronics, the event every year. To the locals, it is often simply called Wiesn, after the telecommunications, aviation, and aerospace as well as electrical, mechanical, colloquial name of the fairgrounds (Theresienwiese) themselves. and automotive engineering. The Oktoberfest is an important part of Bavarian culture, having been held Consequently, Munich’s trade fairs are the first choice of industries that play since 1810. key roles in international economic development. Facts & figures Art & Culture City: Munich Munich has something for everyone! Munich is one of the cultural centers of Country: Germany Germany and has a wonderful range of museums and art exhibits. The city Region: Bavaria offers exclusive shopping and monumental buildings that travelers would enjoy Altitude: 508m / 1669ft visiting. Munich elegantly blends the best of the past and present, creating an Urban population: 2,606,021 interesting atmosphere for visitors to experience. City population: 1,388,308 Munich has earned a reputation of being a metropolis of art and culture. The City Area: 310.43 km2 (119.86 sq mi) museums in Munich display an array of artifacts depicting the culture and Population Density: 4,500/km2 (12,000/sq mi) history of the city. The BMW Museum is a must see during your visit. The Time Zone: Central European Time (CET); UTC+1 Deutsches Museum is the largest technical museum in the city and also in the Subdivisions: 25 boroughs world. The National Museum of Egyptian Art is located in the royal residence Currency: Euro (EUR) and is also well worth a visit. Mayor: Dieter Reiter Museums: more than 80 Theatres: 59 professional theaters Public transport: underground (U-Bahn), suburban trains (S-Bahn), trams and buses

67 67 Useful Information Shuttle

How to reach the Event location Novotel – Munich Airport Center Munich Airport Center - Novotel The best outlook for your insights! The Municon Conference Center is at the heart of the airport, within minutes of the gates, the S-Bahn rail link and the car parks. High above the airport, Municon’s spacious window frontage offers impressive views. Monday, 6th of October 2014

Municon 08:00 hrs Terminalstrasse Mitte 18 departure of 1st bus in front of Novotel to Munich Airport Center (Municon) 85356 München 08:15 hrs (Third floor) departure of 2nd bus in front of Novotel to Munich Airport Center (Municon) 18:00 hrs departure of 1st bus from Munich Airport Center back to the Novotel 18:15 hrs departure of 2nd bus from Munich Airport Center back to the Novotel 19:15 -19:25 hrs Departure of busses from hotel KEMPINSKI / NOVOTEL to Event Location 22:30 hrs 1st bus transfer to Novotel / Kempinski 22:40 hrs 2nd bus transfer to Novotel / Kempinski 22:50 hrs WiFi Connection Instructions last bus transfer to Novotel / Kempinski

1. Enable WiFi on your device Tuesday, 7th October 2014 2. Find and select the hotspot “TELEKOM” 08:15 hrs 3. German Telekom website will departure of 1st bus in front of Novotel to Munich Airport Center (Municon) pop-up automatically 08:30 hrs 4. Click on “Jetzt kostenlos departure of 2nd bus in front of Novotel to Munich Airport Center (Municon) registrieren” 5. Enter your salutation prefix, Alternative transportation modes, but at your own dispense: first name, last name and your email address 1. Bus No. 635 Novotel - Munich - Airport Center, 6. Accept the terms of use, busstop is situated right next to the Novotel. privacy policy and airport terms 2. Suburban Train (S-Bahn) S1 or S8 : Train Station is in walking distance from the by checking the 3 checkboxes Novotel. Train station can be reached via a glass tunnel bridge over the Autobahn (AGB, Datenschutzbestimmungen (~500 meters). and Flughafen) 3. Taxi. 7. Confirm by clicking the blue button “Jetzt registrieren” Munich International Airport Audi Training Center II (ATC II) 8. You will be asked to enter your Nordallee 25 85356 Flughafen München email address and the 5-digit 85356 München Nordallee 12 security code shown on the Germany Germany same page. Tel: +49 (0) 89 975 00 9. You should be connected Website: www.munich-airport.de successfully now

89 98 Map

Conference Rooms

K13

K14

K25

Restaurant Bella Vista

K33

K34

C6

C7

Networking Area

1011 1011 General Information Tourist Information Munich is the capital and largest city of the German state of Bavaria. It is located on the River Isar north of the Language Dress Code Bavarian Alps. Munich is the third largest city in Germany, after Berlin and Hamburg. The official language in Munich is, of course, German. For the conference networking session/dinner we With many Munich residents coming from other advice tenue de ville, for all other occasions informal Pulsing with prosperity and Gemütlichkeit (cosiness), Munich (München) revels in its own contradictions. Folklore German regions or from abroad, “Standard German” clothing. and age-old traditions exist side by side with sleek BMWs, designer boutiques and high-powered industry. Its dominates as spoken language in Munich. museums include world-class collections of artistic masterpieces, and its music and cultural scenes give Berlin a Nevertheless, some residents will speak with a more Electricity run for its money. or less strong Bavarian dialect, which can deviate The electric current in Germany is 230V and the cycle Despite all its sophistication, Munich retains a touch of provincialism that visitors find charming. The people’s substantially from the standard German. Munich is 50Hz. Germany uses a round two pin plug and attitude is one of live-and-let-live – and Müncheners will be the first to admit that their ‘metropolis’ is little more attracts many international tourists and has a large socket system so you may need an adapter. than a Weltdorf, a world village. During Oktoberfest representatives of the entire planet turn out to toast the town. community of non-German speaking professionals Note that two pin adapters are not available in working in international companies, universities, Germany so you should pick one up before traveling. Munich is home to Germany’s most successful and most famous football club, FC Bayern München. The team has research institutions... That’s way it is not surprising won the German championship a record 24 times and the German football cup a record 15 times. It has also won that English is widely spoken and understood through- Passport and Visa the UEFA Champions League / European Cup 5 times in 1974, 1975, 1976, 2001 and 2013. They also won the Fifa out the city in restaurants, cafes, tourist attractions, If you wish to visit Munich, you should inquire Club World cup in 2013. shops as well as by ordinary citizens. whether you will need a visa or not. If you do, make sure to file an application in due time. Since 2006, the city’s motto has been “München mag dich” (“Munich loves you”). Currency Travelers from the United States should be aware The currency in Munich is the euro, which makes it a that many establishments in Germany that take http://www.muenchen.de very worry-free destination for many other Europeans credit cards will only do so with a card that has a pin to visit when it comes to money matters. number. European cards have chips in them which are Tourist information: not used currently in United States cards. Arrange for München Tourismus Weather your pin number while in the United States to avoid Tel.: +49 (0) 89 233 96 500 In September and October, the weather in Germany having your card be useless in germany. Try to get E-mail: [email protected] can still be pleasant, with golden days ablaze in one that does not charge foreign transaction fees as colorful fall foliage. Germans call these last warm well. If you are an EU citizen, you must either present days of the year “Altweibersommer” (Indian summer). a passport or an ID card valid for the duration of your As always, German weather is unpredictable, so be stay in order to enter Germany for tourist visits of up prepared for cold and rainy spells. to three months. Max Daytime Temperature in October in Munich: Citizens of other countries must have a valid passport. 13°C (55°F) Some non-EU citizens are required to produce a visa. Please contact your travel agent or the nearest German diplomatic post for further information.

Badge All participants, accompanying persons and exhibitors must wear the conference identification badge. This badge will be provided at the venue. Entrance to workshop breakout rooms, networking area and exclusive dinner will not be permitted to any person without a badge.

Workshops Your personal agenda for participating in the workshops will be provided at the venue. Participating companies can join any workshop if there is space available.

1213 1312 Hotels The customer is in control…

Novotel München Airport Kempinski Hotel Airport München This hotel is located right at Munich Airport. Every This hotel This hotel is located between terminals 1 morning a breakfast buffet is provided, and and 2 of Munich Airport. Facilities include a spa with EVERYWHERE international dishes in the Novotel Café and the pool, 24-hour gym and large, soundproof windows. HARDWARE SOFTWARE outside terrace. The rooms are spacious and air conditioned. In the The rooms in the hotel are soundproof and have air restaurant you can enjoy an American buffet or fine conditioning, Wi-Fi and a large desk. Other facilities international cuisine. Spa facilities include a sauna and include a sauna, fitness center and 24-hour front desk. steam room.

Address Address Nordallee 29 Terminalstrasse Mitte 20 85356 Munich 85356 Munich Germany Germany T: +49 (0) 89 970 51 30 T: +49 (0) 89 978 20 … with the new Website: www.novotel.com Website: www.kempinski.com entervo parking portal.

Dinner Monday, 6th of October 2014, 19.30hrs - 22.30hrs Parking just became even easier. The new generation entervo parking manage- Audi Training Center ment system from Scheidt & Bachmann offers The evening event location of Audi opened in June car park users an innovative online portal for 2011. It impresses with its open and light architecture. It offers space for exciting and informative events in self-management. Simply register,  x the RFID the pure world of brand experience. Guests from all tag onto your car windscreen, which enables the over the world are welcome here by AUDI, where barrier to open automatically. There’s no need to they are familiarized with new car models and the queue at a pay station – customers have complete fascination of AUDI. The architecture and design control and can simply pay by direct debit at the creates a space of creativity and passion. end of the month. Address The entervo parking portal – pretty clever. 85356 Flughafen München Nordallee 12 www.entervo.com

1415 1514 140821-01 SB Anzeige Parking Portal 142x204mm.indd 1 20.08.14 19:37 Program Participating Companies

Monday, 6th of October 2014 Tuesday, 7th of October 2014

ADVAM Address 08:30 hrs – 09:00 hrs 09:00 hrs – 10:00 hrs Welcome and registration Tour through the parking ADVAM is an EMV and Level 1 PCI Compliant Payment Service Provider, 109 Clerkenwell Workshops facility of Munich Airport deploying tailored solutions to a number of industries. As a Payment 27-31 Clerkenwell Close 09:00 hrs – 10:00 hrs Service Provider (PSP) ADVAM has not only built a reputation facilitating London EC1R 0AT Opening and presentation by 10:00 hrs – 11:00 hrs the payments of its clients, but also enabled clients to achieve revenue United Kingdom Mr Peter Bayer, Munich Airport Open discussion goals in both the online and unattended spaces. ADVAM supports a full suite of payments solutions, deployed in more than Phone 10:00 hrs – 10:30 hrs 11:00 hrs – 11:30 hrs 19 countries globally. With a strong presence in the UK and Europe 2014 +61 (0) 88 311 66 00 Coffee/Tea break Coffee/Tea break saw ADVAM open its first European office. With global expertise in developing custom payment and parking solu- Internet 10:30 hrs – 12:00 hrs 11:30 hrs – 12:30 hrs tions, ADVAM is regarded as the world leader. ADVAM has developed www.advam.com Airport Parking Managers Discussion Workshops Attendant, an online reservation and pre booking technology with some of the world’s leading airports, parking operators and government depart- E-mail 12:00 hrs – 13:00 hrs 12:30 hrs – 13:30 hrs ments. Attendant is a powerful tool for operators wishing to realise [email protected] Networking lunch Networking lunch optimal asset performance and maximum customer satisfaction.

13:00 hrs – 14:00 hrs 13:30 hrs – 14:30 hrs Workshops Workshops

14:15 hrs – 15:15 hrs 14:45 hrs – 15:45 hrs Workshops Workshops

15:15 hrs – 16:15 hrs 15:45 hrs – 17:00 hrs AeroParker Address Networking break Networking drinks Launched in 1999, AeroParker is specialist, trusted, online and mobile Chapel Studios, 16:15 hrs – 17:15 hrs software enabling airports to offer passengers a slick and easy way to pre 47-49 Waterloo Road Workshop book and pay for airport car parking and ancillaries in a single basket, Stockport, SK1 3BJ no matter what device or screen size is being used. United Kingdom 17:15 hrs – 18:15 hrs AeroParker is uniquely feature rich including advanced auto-yield Networking drinks management for flexible tariff setting and a market-leading promotional Phone code engine and delivery tool. Full reporting and analytics are provided +44 (0) 16 142 914 97 19:30 hrs – 22:30 hrs during the whole day the networking tables through an intuitive dashboard, that when coupled with two way barrier Exclusive network dinner are open for meetings integration incorporates roll up parking data as well. Competitor pricing is Internet monitored via a price comparison tool. Customer relationship management www.aeroparker.com is driven by integral email marketing supported by digital marketing services such as white label development, website development, SEO and PPC. E-mail In addition airports can easily create partnerships using web services that [email protected] allows 3rd parties such as hotels and airlines to simply connect directly with AeroParker.

1617 1617 Airport Direct Travel Address Commend International Address

We unlock revenue potential and open up long-term relationships for The Business Centre Commend develops and manufactures Intercom and control desk Saalachstrasse 51 Airports and Venues across the globe -with stunning results. Caddsdown Industrial Park systems for the protection of people, buildings and values. The Commend 5020 Salzburg Airport Direct Travel (ADT), is a world leading airport centric organisa- Farm Road, Bideford, Devon International GmbH was founded in 1971 and is one of the world’s largest Austria tion, that provides pre-book reservation solutions and venue commerce EX39 3BE providers of Intercom Systems. (e-commerce) platforms known as ‘an airport’s shop window’ that are United Kingdom Currently 130 employees are stationed in the headquarters in Salzburg; in Phone specifically geared to increasing revenues for Airport Parking, Security Fast the international partner network about 400 people are working together. +43 (0) 66 285 62 25 Track, Executive Lounge, Holidays, Flights, Hotels, Car Hire and a range of Phone Rescue forces, fire brigades, police and other security facilities rely on other direct airport products. Our systems are easy to use, plug straight +44 (0) 13 927 59 30 47 the dependability of Commend as well as airports, hospitals and nursing Fax into existing airport websites and get to work fast. Through a partnership homes. Terminals, modules and stations from Commend for integration of +43 (0) 66 285 62 26 approach we help airports and airport partners, unlock non-aeronautical Internet speech, video image and data can also be found in control rooms of the revenue potential and open up long-term relationships with travellers. www.airportdirecttravel.com German automobile industry, in emergency call systems of subways, such Internet as the London Underground, in many buildings for control of barriers and www.commend.com E-mail lifts and increase security on parking lots and parking garages. Commend [email protected] products and solutions are long term investments, because they can be E-mail expanded and upgraded over many years. [email protected]

APCOA PARKING Holdings GmbH Address CPI | Crane Payment Innovations Address

APCOA PARKING Group is the leading European parking manager. More P.O. Box 23 04 63 Crane Payment Innovations (CPI) is part of Crane Co., a diversified Chemin Pont Du Centenaire 109 than 40 years of operational experience and innovation, the combined Germany manufacturer of highly engineered industrial products (NYSE:CR). CH-1228 Plan Les Ouates Geneva know-how from 12 European countries, an annual turnover of 678 million CPI provides a full range of unattended payment solutions for both On Switzerland Euro, and a highly diversified portfolio distinguish APCOA PARKING Group Phone and Off-Street Parking applications. CPI is built upon the technological from competitors. This business clout, quality of service and stability offered +49 (0) 71 194 79 10 heritage and market expertise of the NRI, CashCode, Telequip, Money Phone to private and public proprietors keep APCOA PARKING Group in the Controls and, most recently, MEI and Conlux brands. +41 (0) 22 884 05 40 European top position. More than 30 European airports have chosen Internet CPI works in partnership with valued customers to enhance its portfolio APCOA to manage their parking facilities, making the company the market www.apcoa.com of high-quality payment solutions – from coin and bill acceptor and Internet leader in this segment, too. The group currently manages around 1.4 million recyclers to cashless systems and asset management software. www.CranePI.com parking spaces at more than 7,400 locations in Europe. All car parks are E-mail CPI is headquartered in Malvern, PA with additional offices, manufacturing managed on the basis of local know-how, individual contracts, tailor-made [email protected] facilities, distribution and service centres worldwide. The company E-mail technical solutions and customer-oriented services. APCOA’s international holds one of the world’s largest installed bases of unattended payment [email protected] expertise and innovative clout is powered by 4,700 employees. APCOA systems. For more information, visit www.CranePI.com. Group headquarters are located in Stuttgart (Germany).

1819 1819 DESIGNA Verkehrsleittechnik GmbH Address Holiday Extras Limited Address

“DESIGNA crosses boundaries wherever it makes sense to do so.” Faluner Weg 3 Holiday Extras, formed in 1983, is the UK & German market leader for Ashford Road, Newingreen For the past 60 years a clear vision has helped DESIGNA to develop 24109 KIEL travel add-ons. Airport hotels, airport parking, airport lounges, airports Hythe, Kent CT21 4JF innovative products and services for parking facility management. Germany by rail and coach, and holiday insurance are its core offerings. United Kingdom With around 6,000 systems installed, and a range of distribution Arrangements for 6.8 million travellers are made every year via its partners and subsidiaries in more than 50 countries around the globe, Phone website, through our award winning contact centre and also via Phone we have become one of the world’s leading manufacturers of fully +49 (0) 43 153 362 49 partnerships with tour operators, airports and airlines. Customer +44 (0) 13 038 154 31 automated parking systems. But DESIGNA offers much more than just technology, white labelling, fantastic products, unbeatable prices and that. As the initiator of an entire industry, DESIGNA supplies not only Fax hassle-free travel are the focus for Holiday Extras and the company Fax technical equipment and the software to go with it, but also offers +49 (0) 43 153 362 60 is currently expanding in Europe and other countries. +44 (0) 13 038 163 82 something very few others do: innovative ideas. DESIGNA has never been about adapting successfully, it’s all about leading successfully. Internet Internet www.designa.com www.holidayextras.com

E-mail E-mail [email protected] [email protected]

HUB Parking Technology Address

HUB Parking Technology is the FAAC Group Business Unit that develops, Via Calari 10, 40069 Zola GEMALTO Address manufactures, installs and provides after-sales services for Parking Predosa (BO) Revenue Control Systems branded ZEAG, DATAPARK and FAAC. Italy World leader in digital security 6, rue de la Verrerie - CS 21001 HUB Parking Technology delivers the flexibility, professional expertise and Gemalto is at the heart of our evolving digital society, enabling 92197 Meudon close personal service of a local company, together with all the capabilities, Phone businesses and governments around the world to offer trusted and France network and strength of a global player. Through its local subsidiaries and +39 (0) 51 617 26 49 convenient digital services to billions of individuals. distributors, it is represented in North & South America, Europe, Africa, We work behind the scenes to ensure that each time their customers, Phone the Middle East, Asia and Australia. Over the years, the company has Fax employees and citizens want to transact, connect or identify themselves, +33 (0) 15 501 50 00 constantly innovated to develop state-of-the-art systems that make +39 (0) 51 758 518 they can do so safely and easily. parking efficient for users as well as profitable and easy to manage for Whether they’re communicating, banking, doing business online, using Internet operators. In the meantime, HUB Parking Technology has remained keenly Internet eGovernment services, accessing the cloud or building the Internet of www.gemalto.com focused on enhancing its technology differentiation and delivering www.hubparking.com things, people everywhere rely on Gemalto every day. integrated, value added solutions. E-mail E-mail [email protected] [email protected]

2021 2021 Inventive IT Address MobiliSis GmbH Address

Inventive work in partnership with the worlds most innovative airports to No. 1 Portland Street Optimum capacity utilization of available parking space by 100% accurate Theodor-Heuss-Straße 5 deliver parking reservation, distribution and eCommerce services. Manchester, M1 3BE ramp and cross-sectional metering and single parking space detection 64646 Heppenheim Launched in 2010, our Altitude suite of products help you to increase United Kingdom With its MagSense system MobiliSis can achieve that in both in- and outdoor Germany revenue, increase distribution and stay ahead of off site competitors. parking facilities. The MagSense system is linked with parking space manage- We’re supported by a team of talented people and partners who share Phone ment systems either via cable or wireless. The latter saves intricate and costly Phone our vision, enthusiasm and a desire to deliver solutions that go beyond +44 (0) 84 586 776 41 cabling of the parking lots to be covered. Another major advantage of the +49 (0) 62 527 92 90 02 our clients expectations. MagSense system is its ability to detect vehicles from below, through the Internet ceiling. The sensor is fixed at the ceiling of the lower floor, which avoids Fax www.inventiveit.com damaging the pavement. Thus, even the top floor, which is not roofed, can +49 (0) 32 121 61 61 59 easily be included into ramp metering and/or single parking space detection. E-mail Furthermore, MobiliSis offers the related infrastructure, for example, parking Internet [email protected] space management systems, dynamic signposting, visualization via apps etc.. www.mobilisis.eu With its model “Buy Data not Sensors” MobiliSis offer an application of MagSense which every client can afford. E-mail [email protected]

Kathrein RFID Address multiGuide GmbH Address

Product Target Audience: Kronstaudener Weg 1 multiGuide with its headquarters in Munich, Germany was founded as a Konradinstr. 3 As the leading manufacturer of professional RFID UHF systems, Kathrein has D-87031 Stephanskirchen spin-off from Siemens. Our core product portfolio around Parking Guid- 81543 Munich applied the comprehensive know-how gained in the following field: Germany ance Systems and On-street Parking Meters is installed in over 40 countries Germany • AVI Automatic Vehicle Identification Systems and has earned highest market recognition for its enduring technology. The • ITS Intelligent Transportation System Phone sensor-based Parking Guidance Systems can easily be integrated with external Phone • ETC Electronic Toll Collect Systems +49 (0) 80 369 80 31 20 systems, such as wireless ground sensors or License Plate Recognition. Our +49 (0) 89 809 09 05 80 Product Target Audience: patented camera-based car finder system is just one example of multiGuide’s For quick and efficient development of OEM-specific RFID antennas and reader Internet commitment to invest in future technologies. multiGuide Parking Guidance Fax solutions. A 3-D field simulation enables calculation and optimization of www.kathrein-rfid.de Systems are installed at most German airports. Munich Airport has equipped +49 (0) 89 809 09 05 89 complex antenna alignments with their respective tags. Thus, it is possible to more than 15.000 parking spaces with our advanced sensors. multiGuide make a precise prediction on the system’s capability. Time-consuming and, at E-mail Parking Meters offer flexible possibilities such as pay-by-space and pay-by- Internet times unsuccessful testing is therefore practically unnecessary, the field simula- [email protected] license-plate applications. Thanks to our full PCI DSS compliance we offer the www.multiguide.com tion is simplifying the development of customized products to a high degree. highest reliability when processing credit cards or other means of payment. Core competencies: multiGuide is committed to continually expand with innovative solutions in E-mail • Development and manufacturing of UHF -RFID systems the field of mobility, while offering robust technology made in Germany. [email protected] • Customised stationary readers and reader modules • Customised RFID UHF antenna systems • 3D antenna, transponder and application simulation

2223 2223 Munich Airport Address Nedap Identification Systems Address

With 38.7 million passengers last year, Munich is Germany’s second-largest Nordallee 25 Nedap Identification Systems is the leading specialist in systems for long- Parallelweg 2 airport and currently ranks 7th in Europe. Travellers from all over the world 85356 München range vehicle and driver identification, wireless detection of parking bay NL-7141 DC Groenlo value the quality of their stay and the service in Munich. The airport is regularly Germany occupancy and restricted access control. Our readers, sensors and controllers The Netherlands voted one of the world’s most popular airports in the annual surveys conducted optimize, monitor and control the movement of vehicles in parking areas, by the prestigious London-based aviation research institute Skytrax. It was even Phone taxi and bus lanes and secured areas on both the air and the land side. Phone recently chosen as Europe’s best airport. One contributing factor to that is the +49 (0) 89 975 00 Nedap technology gives you full control over all vehicle and driver related +31 (0) 54 447 11 11 extensive range of upmarket shops and catering establishments. Moreover, activities. Safe, secure and efficient. Nedap technology can easily be Munich Airport keeps on surprising its guests with out-of-the-special ordinary Internet applied to security, traffic and parking applications. Internet events, such as “Surf & Style”, the world’s largest artificial wave, where the www.munich-airport.de Nedap offers a full range of innovative products that combine leading edge www.nedapidentification.com European Stationary Wave Riding championships are held, or a large Winter technology with quality resulting from over 30 years of RFID experience. Market in the pre-Christmas period. A new satellite will be connected to E-mail Nedap Identification Systems is part of Nedap N.V., headquartered in the E-mail Terminal 2 by a fully automated underground rail system. 52 new gates is [email protected] Netherlands, and has offices in the United States, Italy, Dubai and Singapore. [email protected] intended to increase handling capacity at Munich Airport by 11 million Our skilled business partner network is spread across the globe. passengers a year. It is scheduled to be put into operation in 2015. The satellite will help to improve our service quality. A total of 52 new gates will boost the airports handling capacity by an additional 11 million passengers a year. The growing of the new facility is scheduled for 2015/2016.

Nagels Group Address ParkCloud Address

Our dynamic world constantly requires new solutions. This is a challenge Hooghe Weg 11 Formed in 2008, ParkCloud is a leading provider of pre-booking systems Wood Street, Stockport that the nagelsgroup meets with commitment and growing enthusiasm. 47906 Kempen across the world. Initially focusing on airport parking in the UK and United Kingdom Since 1928 we have been producing contemporary print and media solu- Germany Ireland, ParkCloud has expanded its scope to provide services to car tions – always at the cutting edge of technology. We continue to impress parks at ports, train stations and city centres right across Europe and Phone our customers the world over with our customized premium print solutions. Phone beyond, producing hundreds of thousands of bookings a year for the + 44 (0) 16 173 001 50 The nagelsgroup develop and produce first-class print products with skill +49 (0) 21 522 09 90 car park network. We focus on generating reservations and revenue and experience. Our list of clients is just as diverse as our product port- by connecting customers with parking spaces. Based in the UK, today Fax folio. The entire spectrum of companies from all sectors such as Leisure, Fax ParkCloud operates in over 30 countries around the world and offers + 44 (0) 16 125 004 26 Transport, Car Parking and Advertising approach us every day with new +49 (0) 215 22 09 940 services in more than 25 languages. challenges. The results over the years have proven to be practical and Internet rewarding and have helped us to achieve our success to date. The modern Internet www.parkcloud.com technologies and sustainable innovations used by the nagelsgroup make our www.nagelsgroup.com products certified premium quality items. Our state-of-the-art manufacturing E-mail facilities enable us to realise unique requests and special requirements. E-mail [email protected] [email protected]

2425 2524 Parking Network Address Scheidt & Bachmann GmbH Address

What started in 1996 as the first online information source for parking Adelbert van Scharnlaan 1802 With over 140 years of business excellence, Scheidt & Bachmann has Breite Str. 132 professionals has grown into a world leading parking industry service 6224 JX Maastricht endured shifts and changes in economic and social times and yet still 41238 Mönchengladbach provider with a broad range of activities. The Netherlands continues to thrive to this day as a family-owned operation. Germany We connect parking professionals worldwide and provide the latest deve- Since nearly 50 years the company provides parking management lopments in the parking industry. On our website you can find everything Phone equipment, today known as entervo. With its perfectly harmonized Phone from daily updated news to product showcases, job vacancies, tenders, +31 (0) 43 362 80 42 hardware and software, entervo offers a technological product world of +49 (0) 21 662 66 0 upcoming events, literature and 1700 companies indexed in the Yellow consistently integrated parking solutions. High quality service standards Pages for the parking industry worldwide. Fax and sustainable trainings complete the product range. Fax We organize our own user group events i.e. the annual Airport Parking +31 (0) 43 362 80 61 +49 (0) 21 662 66 555 Network Event and in 2014 we start our own Web Events service. Our key focus is to connect parking professionals worldwide, deliver the Internet Internet information they need and provide the platforms for doing business. www.parking-net.com www.scheidt-bachmann.com We exhibit on all the major exhibitions around the world to extend our knowledge and contact base. With over 18 years of experience in the E-mail E-mail parking industry we are confident to say: We know the world of parking. [email protected] [email protected]

Rentalite Address Schick Electronic SA Address

Rentalite, in business since 1978, is a European company specialised Groot Tegeler 9a Over 40 years of experience in the Parking Guidance System (PGS), Avenue des Baumettes 9 in professional lighting for the 24 hours industry like stations, metro’s, 7535 EB Enschede Schick electronic has pioneered a revolutionary system of detection. This 1020 Renens airports, parking garages, etc. We customize services and products in The Netherlands has led to the company becoming the market leader in parking guidance Switzerland length, strength, colour, and shape with an ongoing warranty. Nobody technology, with our equipment installed in over 400’000 parking is making money with lighting, but our customers do! Please note: Phone spaces throughout the world. Projects as diverse as Airports, stadiums, Phone buying our products is of course the other option! +31 (0) 53 755 53 33 shopping malls, parking structures, all of which have a significant flow of +41 (0) 21 635 06 12 visitors, have been successfully completed using the parking guidance Fax system. Fax +31 (0) 53 434 10 43 Throughout these years, our R&D team has continued to develop new +41 (0) 21 635 74 70 technologies to provide drivers with the best experience to find a vacant Internet parking space, while also offering operators with a very reliable and Internet www.rentalite.com profitable system. 2014 was the accomplishment of the hard work for www.schick-sa.com the development of a new generation of sensors the brand new SP2- E-mail 115. The introduction in the market was a successful experience since E-mail [email protected] Schick electronic has already installed over 15’000 spaces worldwide. [email protected]

2627 2627 SERVA Transport Systems Address TKH Parking Solutions Address

Serva transport systems GmbH is located in the Bavarian municipality Gut Sossau 31 TKH Parking Solutions is a cluster of well-known TKH companies such Industrieweg 22 of Grabenstätt outside of Munich and provides automated parking 83355 Grabenstätt as Park Assist, Flexposure and BB Lightconcepts with a clear focus on 4153 BW Beesd solutions with its patented robotic system. Founded in 2010 by two Germany the parking industry with regard to revenue enhancement and cost The Netherlands engineers, serva has received numerous accolades for its development efficiency. TKH Parking Solutions offers of range of centralized and of “RAY” which can easily be implemented in new and existing parking Phone remote applications for central management, online reservations, Phone structures. With this innovative, simple and efficient system, industry, +49 (0) 86 619 83 900 cross-marketing, yield management, mixed use, tiered parking, loyalty +31 (0) 88 002 14 10 airports, parking operators, car rental companies, and city planners have and guidance. These solutions are part of a modular solution structure a novel solution for the transport and parking of vehicles. “RAY” stores Fax based upon proven and professional parking management services and Internet cars up to 60% more economically then a human driver thus can free +49 (0) 86 619 83 90 299 products for the international parking industry. www.tkhparking.com up substantial parking space. Through its spacious transfer stations, “RAY” increases the convenience of passengers and drivers while basically Internet E-mail eliminating damage risk. Assembly of “RAY” and its components is serva-ts.com [email protected] at Gut Sossau in Grabenstätt where the main investor, Meltl, a family owned investment firm, is based. E-mail [email protected]

SKIDATA AG Address Xerox Business Solutions Address

SKIDATA is an international leader in the field of access solutions and Untersbergstrasse 40 With more than 45 years of experience in installing Car Park Manage- 250 av des Grésillons their management. Almost 10,000 SKIDATA installations worldwide in 5083 Grödig/Salzburg ment Systems worldwide, Xerox has become the leader in the deploy- 92600 Asnières ski resorts, shopping centers, major airports, municipalities, sports Austria ment of large installations. We supply parking solutions to a diverse France stadiums, trade shows, and amusement parks provide secure and range of customers around the globe. From the world’s busiest airport to reliable access and entry control for people and vehicles. SKIDATA places Phone Europe’s biggest hospital, Xerox can tailor the right solution no matter Phone great value in providing solutions that are intuitive, easy to use, and +43 (0) 62 468 88 0 how big or busy. +33 (0) 14 132 71 03 secure. The integrated concepts of SKIDATA solutions help clients Whatever the size of your operation, from standard configurations to optimize performance and maximize profits. SKIDATA Group Fax sophisticated turnkey solutions, the powerful MultiparkTM system is able Fax (www.skidata.com) belongs to the publicly traded Swiss Kudelski Group +43 (0) 62 468 88 7 to adapt to your operating configuration. It offers a wide range of func- +33 (0) 14 111 98 41 (www.nagra.com), a leading provider of digital security solutions. tionality, highly customizable management and data analytics tools and Internet forward-looking technologies for optimized operation. Due to the ease Internet www.skidata.com of customer interface and the aesthetically pleasing design our Reflex www.xerox-parking.com products offer our customers a system that can not only cope with the E-mail demands of a 21st century car park, but also looks good and gives the E-mail [email protected] right impression to parking customers. [email protected]

2829 2928 Participating Airports Austria Fagernes Airport, LeirinFlorø (VDB) Ronneby Airport (RNB) Graz Airport (GRZ) AirportFørde Airport, Bringeland (FDE) Kiruna Airport (KRN) Vienna International Airport (VIE) Hammerfest Airport (HFT) Switzerland Belgium Harstad/Narvik Airport, Evenes (EVE) Geneva Airport (GVA) Zaventem Brussels Airport (BRU) Hasvik Airport (HAA) Zürich Airport (ZRH) Croatia Haugesund Airport, Karmøy (HAU) United Kingdom Dubrovnik Airport (DBV) Honningsvåg Airport, Valan (HVG) Aberdeen International Airport (ABZ) Czech Republic Kirkenes Airport, Høybuktmoen (KKN) Bournemouth Airport (BOH) Václav Havel Airport Prague (PRG) Kristiansand Airport, Kjevik (KRS) East Midlands Airport (EMA) Denmark Kristiansund Airport, Kvernberget (KSU) Edinburgh Airport (EDI) Billund Airport (BLL) Lakselv Airport, Banak (LKL) Liverpool John Lennon Airport (LPL) Copenhagen Airport, Katstrup (CPH) Leknes Airport (LKN) London Gatwick Airport (LGW) Germany Mehamn Airport (MEH) London Heathrow Airport (LHR) Baden Airpark (FKB) Mo i Rana Airport, Røssvoll (MQN) London Luton Airport (LTN) Berlin Schönefeld Airport (SXF) Molde Airport, Årø (MOL) London Stansted Airport (STN) Cologne Bonn Airport (CGN) Mosjøen Airport, Kjærstad (MJF) Manchester Airport (MAN) Düsseldorf Airport (DUS) Namsos Airport (OSY) Frankfurt Airport (FRA) Narvik Airport, Framnes (NVK) Munich Airport (MUC) Oslo Airport (OSL) Stuttgart Airport (STR) Røros Airport (RRS) HEATHROW, FRAPORT, Greece Rørvik Airport, Ryum (RVK) Athens International Airport (ATH) Røst Airport (RET) Hungary Sandane Airport, Anda (SDN) Budapest Airport (BUD) Sandefjord Airport, Torp (TRF) MARSEILLE, SCHIPHOL Iceland Sandnessjøen Airport, Stokka (SSJ) Keflavik International Airport (KEF) Sogndal Airport, Haukåsen (SOG) Italy Stavanger Airport, Sola (SVG) Bari Karol Wojtyła Airport (BRI) Stokmarknes Airport, Skagen (SKN) VANTAA… Milano Malpensa Airport (MXP) Svalbard Airport, Longyear (LYR) Naples International Airport (NAP) Svolvær Airport, Helle (SVJ) Bologna Guglielmo Marconi Airport (BLQ) Sørkjosen Airport (SOJ) Lithuania Tromsø Airport, Langnes (TOS) Kaunas International Airport (KUN) Trondheim Airport, Værnes (TRD) Vilnius Airport (VNO) Vadsø Airport (VDS) Malaysia Vardø Airport, Svartnes (VAW) WHAT HAVE THESE AIRPORTS IN COMMON? Kuala Lumpur International Airport (KLIA) Værøy Heliport (VRY) These airports (and many more) are using Nedap technology to improve the airport and parking experience of their clients. The Netherlands Ørsta-Volda Airport, Hovden (HOV) VEHICLE Amsterdam Airport Schiphol (AMS) Ålesund Airport, Vigra (AES) Nedap’s solutions for vehicle and driver identifi cation and Norway (Represented by Avinor) Sweden (represented by Swedavia) DETECTION detection of vehicles in parking bays, greatly increase the safety and Alta Airpor (ALF) Stockholm Arlanda Airport (ARN) security at the airport and improve the customer satisfaction. Andøya Airport, Andenes (ANX) Göteborg Landvetter Airport (GOT) Bardufoss Airport (BDU) Bromma Stockholm Airport (BMA) VEHICLE Are you wondering how? Join us at the Airport Parking Network Event. Bergen Airport, Flesland (BGO) Malmö Airport (MMX) IDENTIFICATION Or just send us an email: identifi [email protected] Berlevåg Airport (BVG) Luleå Airport (LLA) Bodø Airport (BOO) Umeå Airport (UME) Brønnøysund Airport, Brønnøy (BNN) Åre Östersund Airport (OSD) Malaysia Båtsfjord Airport (BJF) Visby Airport (VBY) www.nedapidentifi cation.com 3031 3031 SINCE 35 YEARS Airport Parking Managers Discussion WORLD LEADER IN PARKING GUIDANCE SYSTEMS

Examples of topics to be discussed:

- Should you cooperate with off-airport parking? - How do you close the gap in customer service between on and off site parking? - What types of incentive programs does your airport use? - What are your goals with the incentive programs? - How do you measure the effectiveness of the programs? - Have you noticed a significant increase in revenue that can be directly attributed to the programs? - Who uses an air miles program? - How successful are programs at making customers use higher priced lots closer to the airports for more program bonus points? - Do you make use of coupons? - Do you use holiday discount coupons? Successful? - With non bar-coded or digital coupons how do you prevent cashiers from pocketing differences? - Who looked into using Groupon? - How do you justify using a third party for incentive programs or did you create it in-house? - How do you measure customer retention? - Do you use corporate parking programs? How to price it appropriately and to make sure you keep the exact amount of spaces available for them that they need? - What kind of pricing strategies do you use? - Do you differ week and weekend rates? Also in the bonus for the program? - Did anyone increase their prices? Do you consider the environment / have a sustainability plan? - What kind of extra services do you offer at your facility? Schick electronic develops and manufactures their products - What are your experiences with EV charging stations? - Do you make use of online reservation systems? within it’s company based in Switzerland - What kind of alternatives for payment do you offer? - What is your experience with cashless payments? 450’000 SPACES EQUIPPED WORLDWIDE - What is your experience with SEO and SEA? - Is your website responsive? Did you see an increase in booking via mobile phone? - How do you advertise your parking facility? STADIUM SHOPPING CENTER AIRPORT PRIVATE - Did you trademark your airport/parking facility? - How about cooperating with other airports or companies? - How do you measure your performance? - What is your strategy to maximize occupancy and revenues during low season? - How do you think you can share knowledge about tender processes? - What do you expect from the suppliers in the industry? - How do you think parking facilities at airports will develop? Which channels do you use to sell parking (direct booking, travel agencies, resellers, airport sites etc)? WWW.SCHICK-SA.COM - Do you consider the environment / have a sustainability plan? parking-net.com 3233 3332 We park for you! Workshops

Optimising pricing to maximise pre book revenues using yield management

A step by step interactive session with a real-life simulation designed to demonstrate the incremental increases that can be achieved in car parking and ancillary revenues when pricing is optimised via easy to use yielding functionality. The ability to yield parking prices via a car park and ancillary pre booking system is one of the fundamental must have features to enable airport commercial and parking teams to drive new incremental revenues from pre-book- ing and ancillaries. This AeroParker session will demonstrate how to optimise revenues from bucket pricing, lead-time pricing and hourly pricing. Using a live simulation where you will be assigned different types of airport car parks which will be effected throughout the workshop by various market conditions the AeroParker team will guide you through the challenge to generate the most revenue per car parking space by the end of the workshop.

Generating incremental ancillary revenues via a digital engagement and E-commerce strategy

The Airport Direct Travel presentation will focus on using e/m-commerce to promote and sell Airport Products, in particular via parking, which is a significant revenue stream, next to aeronautical and retail activity including Food and Beverage. This workshop will explore the benefits associated with adopting an effective e/m-commerce and digital strategy as well as providing some examples of how Airports have benefited from a more joined up approach to selling parking, ancillary products and relevant services. The open workshop will cover areas such as: • Emphasis on customer engagement, retention and loyalty. • Using integrated CRM techniques to maximize each opportunity. • Focus on the up sell/cross sell of products during the entire engagement process (pre and post-sale communications). • ‘What didn’t the customer buy’ is seen as a key opportunity. • Reporting and Forecasting – from ‘here and now’ to historical. • Using forecasting to influence trading patterns. • Airports becoming the primary distribution channel for all their services & products including flights, parking & services.

Attendees from Airport Direct Travel will be from an airport, car park and retail environment, and complimented by team members with a digital and e-commerce background, all with a wealth of experience.

3435 3435 How to organize taxi- and bus parking at airports, Ancillary revenue opportunities and Revenue management considering sustainability and environmental protection Our workshop will discuss the revenue opportunities presented by offering a car park reservation system. Of There is often an urgent need to control the flow of taxis and buses within a limited area in front of the relevance to airports already offering car park reservations, the workshop will also cover occupancy forecasting and terminal(s). revenue management. APCOA PARKING has developed a software based system to manage taxi and bus movements. The workshop is designed to appeal to a broad range of car park operators, from those providing no reservation Benefits: service to those delivering advanced services to customers. • Trouble-free solution for the airport • Higher level of satisfaction of the passengers The areas covered during the workshop will include... • Satisfaction of the Taxi- and Bus-Drivers • Quality management • The booking horizon and ancillary revenue opportunities • Environmental protection • 3rd party sales channels and selling via airlines and travel agents • Forecasting occupancy and the future of car park revenue optimisation.

How to simplify your Airport Parking Management and increase your revenues The happy traveler – how can technology contribute to customer satisfaction?

At HUB Parking Technology we know what the main challenges for Airport Parking Management are. Many of the Nedap has been participating with the APNE for a number of years now. This year we would like surprise the world’s busiest passenger airports, already chose HUB as a trusted business partner. attendants a little with a different setup of the meeting than usual. What that is? Just join us and find out. The workshop will showcase the JMS, Janus Management System, a cutting-edge, intuitive and user-friendly software solution to manage multiple parking locations and different types of HUB equipment with just one tool. This year’s theme will be ‘The happy traveler – how can technology contribute to customer satisfaction?’. It is highly scalable and perfectly adaptable to any type of installation, from the smallest to the most complex The basic principles and new developments will be covered in this highly interactive session: projects with high traffic levels. With JMS you can easily manage and control centrally all your HUB equipment and • wireless floor sensors for parking guidance and enforcement systems from any web-connected device, including smart phones and tablets. • long range RFID and ANPR for automatic vehicle identification JMS, the first tile-based Parking Management System, offers a very intuitive and user-friendly interface with • access control technology for vehicle restricted zones Windows 8 styling, allowing you to use it with virtually no learning curve. JMS also offers the possibility to enhance, inform and improve your business performance through a customized digital signage solution. Nedap has released a lot of new innovations recently that may help you improve the airport and parking experi- A Ground Transportation System (GTS) is also a crucial part of the JMS functionalities and it allows the Parking ence of your clients. manager to easily dispatch, monitor, track, control, charge fees and record commercial vehicle operations. Vehicles are associated with access media, including AVI transponders and proximity cards, which are utilized to authenticate and subsequently bill/charge an account. This system improves dramatically the automated dispatching processes, the management and control of on-demand taxi, Limousine services and Charter Buses and the operators access throughout the airport. The system also provides Ad Hoc reporting, monitoring of capacity at any given time and it eliminates driver’s pass and enforcement inefficiencies. Consequently, customer service improves by increasing security levels and providing guaranteed taxi availability.

3637 3637 Choice and comparison: are aggregators evil? It is not how much data you can store, it is what you do about it!

How many of you consider aggregators for airport parking as a problem? Some of the most common problems laid at Do you sometimes have insight regarding what should be done to increase revenue but you cannot access enough the feet of these comparison platforms are increased competition, a loss of market share, decreased service quality, supporting data? Have you already got the intuition that there were hidden correlations between parking user behaviors and mistrust of on-site parking facilities. ParkCloud’s own comparison platform, ParkVia, receives over 10million visits a and other factors like period of the year, time between home and airport, flight schedule, taxi and bus flow, social level year, promoting over 1,000 parking providers around the world. The platform is available in over 20 different languages of client, loyalty… but no real proof? and generates more than 750,000 parking bookings per year. But is its impact purely negative? With both on- and And what if you were right? What if it was possible to boost your intuition and cross parking data with complementary off-airport facilities available on the site, ParkVia has helped to bring airport parking reservations to the top of travel data? What if it was hence possible to predict with high accuracy the demand over the year? planning lists, and create demand that all services benefit from. With 6 years of experience managing an ever-growing Thanks to the unfortunate Enron case, Xerox has developed a clustering algorithm that automatically classified 3 trucks network of providers and end users, ParkCloud has identified myriad ways that a comparison platform can be used to of documents in a few hours and optimally regrouped them into meaningful categories. This experience has given birth, help boost the reputation and use of parking facilities, and this workshop aims to share them, including: in the parking field, to a fully new automated profiling tool. So join us to discover the XEROX Mobility Analytics Platform • Online exposure: creating demand for parking starts with managing placement on this vital platform. (MAP®) and get behind the Matrix. • Choice and comparison, and their effects on conversion rates. Choice is an essential part of guiding a customer to a decision on their part, but there is such a thing as too much choice, so how much is enough? • Creating sales channels: how to identify and tap into markets big or small, local and international. • Facing competition: retaining market share requires standing out from the crowd and offering the extra mile so often sought by customers today. As an aggregator, ParkCloud is well-versed in managing competition in locations across the world, and the benefits it can bring to conversions and customer experience. • Perceptions and how to change them: as a neutral platform, a comparison website provides an opportunity to reinvent services and change customer perceptions. Pricing, value for money, and customer feedback are among some of the most effective tools for this.

65%+ savings on energy and service costs, without investment. More than 200 satisfied How technology influences Airport Parking, increases revenues and drives efficiency references in the parkingworld. 100.000 hours lifetime and 10 years servicefree! Innovative solutions for Airport Parking by unlocking customer service opportunities, revenue enhancement and All garages in the global parkingworld wil change their lighting into LED, within the next 8 years. operational efficiency. This includes a huge investment, but the savings are impressive. Park Assist utilizes camera and complex vision algorithms to improve the efficiency and profitability of parking facilities Imagine that the change into LED can be realised without investment and that the payment comes out of the realised through guidance, dynamic parking and monitoring. Park Assist’s API can plug into the facilities App or use Park Assist’s savings! That is what we do and have proven to many global operators in parking: No investment for LED lighting and free App for facility availability and Find Your Car. even much more annual profit! Rentalite offers a complete serviceplan with energy saving calculations, guaranteed and confirmed savings, a professional lighting plan, custom made robust aluminium fixtures with modular/changeable LEDlight-strips inside, installation instructions, and an ongoing warranty. When changing 500 Fluorescent tubes into the Rentalite PremiumPowerLeds (Made in Europe) an operator saves 35.000 Euros annually, with 15.000 Euro more annual profit ! On top of that the intelligent dimming is bringing more savings, safety and hospitality.

3839 3839 Advertisers index

Munich Airport 2

CPI | Crane Payment Innovations 11

Scheidt & Bachmann GmbH 15

Nedap Identification Systems 31

Schick Electronic SA 33

SERVA Transport Systems 34

The brand-new Version 4.0 of Commend’s Software Intercom Server Commend International 40 VirtuoSIS may be only a year on the market, but has already effected a lot of customers to integrate Intercom into their virtualisation environments. Version 4.0 of the world’s fi rst software-based Intercom server introduces full SIP support out of the box, Parking Network 44 allowing you to add a whole new section to your ‘orchestra’ of Intercom equipment.

Ready for Ready for Ready for VMWare Citrix Hyper-V

www.commend.com 4041 4041

VirtuoSIS_Anzeige_142x204.indd 1 11.09.14 08:43 Notes

4243 4243 connecting all parking professionals parking-net.com

44 44