Infosys Integrated SAP Testing Solution with Micro Focus

For Micro Focus and Alliance Partner use only SAP system implementations form the core of many enterprises and execute many business-critical transactions. SAP uptime is essential to a thriving business. SAP is also one of the most complex applications to install, upgrade, and maintain. Frequent customization adds to this complexity. Strong testing and quality management programs are necessary to ensure that SAP is highly available and maximizes organizational productivity. Infosys’ integrated SAP testing solution is a tailored approach designed to deliver an optimum SAP testing experience to clients using the Micro Focus Application Delivery toolset. This helps ensure re-usability, efficiency, faster time-to-market, and higher productivity. Micro Focus Application Delivery Management (ADM) offers a wide range of solutions to help ensure successful SAP transformation at any scale. The portfolio helps position you for success with lifecycle management, functional testing, and performance engineering. The Challenges

SAP transformations are typically a boardroom initiative, When dealing with a mission-critical application such having the attention of CXOs and Business Process as SAP, you must start with optimized value streams. Leads worldwide. With more than 437,000 customers in Then you can shift to continuous quality and security, more than 180 countries—including 92% of the Forbes accelerated application delivery, increased service Global 2000—investment in SAP is highly visible. SAP availability, and modernized systems of engagements to constantly innovates, with advances in technologies such improve user experience. as SAP HANA and SAP Fiori. It enables new platforms such as the Internet of Things and the cloud through SAP is fundamental to most of its customers’ business the SAP Cloud Platform. At the same time, many SAP processes and runs across the entire organization. In customers are transitioning to DevOps, which introduces many cases, it also manages processes for customers, additional challenges. Tying all these challenges together suppliers, or partners. An interruption to any SAP process requires unprecedented technological support to maintain could potentially have disastrous consequences for business continuity and consistently high levels of quality. everyone involved.*

Business challenges for SAP customers

No ‘One Size Fits All’ migration path. There’s no Hard-to-find specialized staff. It can be difficult to single SAP migration blueprint that works for all find and hire SAP experts who have been through a organizations. Every migration is unique and has its similar transformation and who can bring their prior own distinct challenges. experience to the table.

The show must go on. Updating SAP often means Quality must remain high. Any errors in an SAP an in-flight update to business-critical processes. system, or in data, can propagate quickly to numerous When your business depends on SAP, any internal and external systems. Maintaining integrity is downtime can be catastrophic. paramount, and requires extensive testing.

Data security. Data must be secured and comply Enabling digital. Winning the race to innovate requires with data protection and privacy regulations. You a high-speed approach across multiple systems need an expert to understand the regulations and and various integrations. These require different their requirements, and ensure that any changes to approaches for development and testing including API, the system don’t leave the company liable. services, and mobile adoption.

Operational and technical challenges

1 2 3 4 Complex testing of end-to-end Extensive test cycles for Urgent need to enable Limited testing windows testing scenarios across SAP, regular product releases and DevOps and continuous for large test and other enterprise apps, and technical upgrades testing for SAP deployments regression inventory third-party systems

5 6 7 8 Complex process and variants Missing business process Inconsistent test reporting Long QA cycles in test data coverage

*Source: SAP Company Information: https://www.sap.com/corporate/en/company.html The Solution

The Infosys-Micro Focus Integrated SAP testing solution The testing solution caters to a wide range of customers provides end-to-end testing for the SAP landscape. Using and their SAP journeys: a comprehensive suite of Infosys’ intellectual property and tools built on top of the Micro Focus ADM portfolio Greenfield SAP S/4 or C/4HANA implementations enables customers to adopt an accelerated path for (cloud or on-premises) their SAP business transformation programs or to simply SAP ECC to SAP S/4HANA conversions maintain existing SAP systems. This approach is built on extensive experience managing multiple customers’ SAP System landscape and consolidation of SAP systems landscapes and as custodian to ensure quality, velocity and transparency. SAP roll-outs across markets and plants

SAP maintenance and support across releases

HR transformation with SuccessFactors

Cloud SAP product implementations such as Ariba and Concur

SAP Cloud Platform integration

What we achieve

Comprehensive E2E test Test automation across Higher test coverage with solution for an enterprise with software development reduced scope through SAP and non-SAP apps lifecycle phases impact and risk-based testing

0 Reduced QA critical path Zero defect leakage with no Optimized test inventory with 20 to 25 percent critical or high defects with 25 to 30 percent reduced testing cycle time reduced effort

Accelerated automation by Test automation coverage for Continuous testing for rapid more than 85 percent SAP landscape deployments Infosys’ intellectual property and Micro Focus’ ADM portfolio enable customers to adopt an accelerated path for their SAP business transformation. Infosys E2E Testing Solution for SAP Prepare Explore Realize Deploy Run

Test Planning Test Execution Test Reporting

Accelerate Application Automate Test Data PT Scripting Extreme Automation Eliminate & Manual Test Lifecycle Build Automation & Base Lining & Load Test Accelerate Case Creation Management

Business Test Accelerated Automate Performance Batch Automation Impact & Risk Process Lifecycle Automation Test Data Test & PE Test Assessment for Discovery Mngmt Development Mining Scripting Execution Test Coverage

Micro Focus Service Tools ALM & ALM UFT LoadRunner UFT and LoadRunner Product Octane Product Virtualization Product Families Family Family

Infosys Tools & Accelerators 1 2 3 4 5 6 7 8 Reusable ALM Best Test Automated One Touch Night Batch Testing Risk Based Test Assets Practicing Automation Test Data PT Solution Run Tool Matrix Testing Tool (ITPA) Portal Platform Mining (IPTS) (NBRT) Dashboard (IRBT) (ABPP) (IAOP) (IDEAS) (ITMD)

System Components Infosys Automation Orchestration 3 Platform (IAOP) Infosys Test Planning Solution (ITPA) Infosys Micro Focus Unified Functional Testing (UFT) 1 automation framework offers automated components An accelerator pack of more than 2,000 pre-built for more than 1,500 reusable SAP standard T-codes and standard test cases and test scenarios across more than 100 SAP S/4 HANA Fiori apps, and pre-built SAP ecosystem (ECC, S/4 HANA, C/4 HANA, components for SuccessFactors, Ariba and Concur.

SuccessFactors, ARIBA, Concur, etc.). Benefits: IAOP enables faster component stitching to create end- to-end scenarios and automated test data. It saves up to 30% effort Benefits: ITPA jump starts test planning with up to 30 of the initial framework build and Micro Focus automation scripting percent effort reduction. It is easily imported into Micro Focus provides a launching platform for extreme automation. Application Lifecycle Management (ALM).

Infosys Test Data Mining Solution ALM Best Practices Portal (IDEAS) 2 (ABPP) 4 IDEAS helps simplify test data needs for your test execution Exhaustive library of custom workflows and in- in SAP. house solutions (macros, executables, and adapters) specifically designed for various out-of-the-box ALM The tool consists of two major functionalities: extraction requirements based on our broad client experience. of SAP data through pre-defined SQVI queries for various

Benefits: Ready to use reusable Micro Focus ALM custom business processes, and validation of the test data in SAP. components designed to improve productivity on test Benefits: IDEAS helps resolve master data availability and integrity, management activities. reduce business subject matter expert dependency by up to 70 percent, and provides up to 20 percent reduction in effort during test execution. Infosys One Touch Performance Infosys Testing Matrix Dashboard 5 Testing Solution (IPTS) 7 (ITMD)

IPTS automates performance test execution, monitoring, A comprehensive dashboard to manage program testing and reporting with integration capabilities to enable CI- across the software delivery lifecycle with transparent CD for enterprises. reporting.

Benefits: Provides scalability and flexibility for efficient testing in Real-time synchronization with ALM on requirements, short cycles with high quality and coverage. test plans, execution results, and defect status to create an extensive matrix report that showcases Test, Defect Infosys Night Batch Run Tool progress across applications and phases. (NBRT) 6 Benefits: Fully customizable to client requirements and cuts reporting efforts up to 50 percent. ITMD streamlines the process of NBRT enables continuous unattended test execution by matrix reporting for releases. managing automated script batch execution remotely.

Features include automatic monitoring and re-start/re- Infosys Risk-Based Testing Tool run execution on failure. 8 (IRBT)

Start-stop batch execution through emails supports key Analyzes impacted programs, functional modules, tables stakeholders to monitor and manage the automation in and structures from transports. real-time. Identifies impacted T-codes/objects when changes are Benefits: NBRT provides a platform for true unattended made in a release, and maps the list of impacted test cases automation run with increased execution productivity. It and non-coverage of test cases. helps test teams achieve faster time to market and seamless batch execution. Impact assessments of objects for every SAP transport moved to production.

Benefits: IRBT ensures 100% business process test coverage of impacted objects with reduced effort. The Micro Focus Tooling Solution Components

Micro Focus delivers a wide portfolio of solutions that ALM Octane help organizations manage and execute quality SAP Micro Focus ALM Octane is a comprehensive Agile transformations at speed. Whether application lifecycle and DevOps management solution that supports management, functional testing, or performance modern SAP applications and integrated systems, engineering, thousands of companies around the world use and supports system of engagement and system of Micro Focus to improve the uptime and reliability of their records needs. Micro Focus ALM Octane enables SAP implementations. Our users include: application delivery with high-quality criteria, • Regulated environments that require end-to-end continuous visibility and delivery across the entire traceability and governance throughout the software SAP application lifecycle. development lifecycle. We help end-to-end development, testing, and management using the Micro Focus ALM/Quality Center portfolio. Micro Focus ALM/Quality Center provides an • SAP’s proprietary technology user interface integrated quality management platform including environments, such as SAP GUI, SAPUI5, and SAP Fiori, test planning and execution across the application SAP Cloud platform. These require deep technical lifecycle, to continually improve and deliver high- knowledge to test effectively, and are fully supported by quality applications, such as SAP and integrated Micro Focus tools operated within Infosys Test Service. systems, on time and to ensure that business • SAP landscape environments including diverse requirements and standards are met. application ecosystems and dependencies to help prevent possible slowdown in development, testing, and integration activities.

System of Record vs. System of Engagement

Back Office Business Data Front Office System of Record System of Engagement

Lifecycle Data Lifecycle Data

Synchronization Functional Testing Integrated Performance Engineering Micro Focus UFT Family of solutions provide intelligent The Micro LoadRunner Family provides a unified set of multi-platform functional test automation with AI-based enterprise-grade performance engineering solutions capabilities that deliver the speed and resiliency needed spanning developers to performance engineers, for rapid application changes within a continuous delivery incorporating intelligent analytics and supporting extensive pipeline. These solutions support SAP proprietary integrations with DevOps and application performance technologies and allow users to test services and monitoring (APM) tools to deliver high-performance apps applications through keyword driven capabilities and that surpass customer expectations. This enables SAP programming interfaces. The family includes UFT One, customers to engineer software quality early and into the UFT Developer, UFT Mobile, Business Process Testing end-user experience. The family includes LoadRunner (BPT), and Service Virtualization. Professional, LoadRunner Enterprise, LoadRunner Cloud, and LoadRunner Developer.

Micro Focus ADM Toolset for SAP Customers

Micro Focus Micro Focus Micro Focus Micro Focus Micro Focus Micro Focus Service UFT One & Sprinter & BPT UFT Mobile LoadRunner Fortify Virtualization UFT Developer Professional Micro Focus ArcSight SIEM Automated Tests Manual Tests Mobile Test Network Data Security & Virtualization Encryption

Service Reusable Component Library Performance Security Virtualization Validation

Micro Focus Requirements Test Test Execution Defects Dashboards ALM Management

Micro Focus Backlogs Sprints User Stories Taskboard Burndown Charts ALM Octane

IDE, Source Code Management, Build System SAP Testing Solution Case Studies

1 World-leading premium drinks business company

Customer snapshot Our solution components

• Region: EMEA/UK • Standardization of processes and testing tools for

• SAP Portfolio: SAP ERP (FICO, SD, MM, BW and PLM) usage across program

Engagement scope • Optimize and enhance test library for functional and end-to-end business process coverage and increased • Establish and run a test factory for SAP releases reuse and upgrades. • Centralized test data management Tools and accelerators • Improved release efficiencies through risk-based • Micro Focus ALM testing and greater than 70 percent automation • Micro Focus UFT One Quantifiable benefits delivered to customer • Micro Focus LoadRunner Professional • Optimized test repository increased reuse and resulted • Infosys Accelerator Packs (ITPA, IDEAS, IAOP, in 50 percent effort reduction during test planning ITMD ABPP) • Automation of 70 percent of regression tests reduced Key program asks/challenges testing costs by 40 percent

• Setup SAP TCoE to deliver lower testing costs, • Efficient impact assessment and quality tracking improved TCO and standardized testing processes through TCoE governance resulted in less than 1 • Identification, setup, and administration of the tool set percent defect leakage per program needs • Improved test maturity within first year of service • Scope coverage from refinement of test cases for (TMMi Level 3 to 5) all minor releases, major releases, and production Best practices followed and applied validation activities • Simplified, predictable, scalable service catalogue- based estimation model with industry-leading pricing

• Online reporting dashboard to get all the reports in a single place

• Tailored lead time based on the demand size and complexity to bring value in time to market and test duration 2 Leading pharmaceutical company

Customer snapshot • Setup quality framework

• Region: EMEA/Israel Our solution components

• SAP Portfolio: SAP FICO, MM, SD, APO, MDM, QM, SCM • Setup quality assurance framework with a ready-to- and PP/PI use check list for auditing, coverage

Engagement scope • Regulatory compliance checks through IT Audit tool -

• Set up a Managed Testing Services Organization for GxP, 21CFR Assessment their Enterprise SAP Program and future rollouts • Implement automation plan for regression test suite

Tools and accelerators and future rollouts using UFT One and IAOP framework

• Micro Focus UFT One • Review test suites and bridge gaps in test coverage

• Micro Focus ALM Quantifiable benefits delivered to customer

• Micro Focus LoadRunner Professional • Improved quality of existing FDS/FUT by more than 15 percent • Infosys Accelerator Packs (ITPA, IDEAS, IAOP, NBRT, ABPP) • Improved code quality by 30 percent

Key program asks/challenges • Automated coverage to approximately 85 percent

• Improve quality and coverage of existing FUT, FIT and • Identified more than 170 defects through automated end-to-end test libraries execution across four regression cycles

• Reduce defect slippage Best practices followed and applied

• Reduce cost of quality • Automation coverage was extended to 85 percent (manual execution efforts) for end-to-end test scenarios

• Zero touch automation using Infosys Night Batch Tool

• Created Standards and Review Checklist documents

• Automated the pre-requisite for test data requirements, i.e. transactional data such as creating sales orders, materials document, etc.

• Automated macros used for reports, documentation, RC status 3 One of the largest railroad operators

Customer snapshot • Optimize tool costs

• Region: North America Our solution components

• SAP Portfolio: SAP FICO, MM, EAM and HR • Assessment and refinement of redundant test cases

Engagement scope • Ensure end-to-end business process test cases in the

• Provide testing Services for SAP and legacy test suite application landscape • Implement BPCA for impact assessment and risk-

Tools and accelerators based testing

• Micro Focus UFT One • Automate regression suite

• SAP TAO/BPT Quantifiable benefits delivered to customer

• Micro Focus ALM • 40 percent reduction in test execution effort through automation (around 60 percent) • SAP BPCA • More than 50 percent reduction of testing efforts • Infosys Accelerator Packs (ITPA) during SAP upgrades using BPCA impact assessment Key program asks/challenges • More than 98 percent assured test coverage during • Improve testing process inefficiencies every release with accurate assessment using tools • Reduce higher QA cost and missed deadlines and increased business confidence • Near zero production defects during SAP upgrades

• Outperformed SLA’s for schedule, effort, and quality

Best practices followed and applied

• Integration of SAP TAO framework with UFT Framework to handle Netweaver automation

• End-to-end automation of payroll and LSO scenarios

• Creation of scripting standards and review checklist documents

• Adaptation of dynamic TBOM generation for BPCA 4 Leading automobile manufacturer

Customer snapshot Our solution components

• Region: North America • Initial assessment and refinement of redundant test

• SAP Portfolio: SAP FICO, MM, SD, HR and APO cases

Engagement scope • Ensure end-to-end business process test cases in the test suite • Set up a TCOE for their SAP Global Template initiative across plants in US, India and Thailand • Perform analysis for test automation feasibility using SAP TAO/BPT Tools and accelerators • Perform continuous maintenance of the regression • Micro Focus UFT One suite for changes and enhancements • Micro Focus ALM Quantifiable benefits delivered to customer • SAP TAO / BPT • Assessed, refined, and consolidated more than • Infosys Accelerator Packs (ITPA, IDEAS, IAOP) 17,000 test cases to 5,000 test cases with enhanced Key program asks/challenges coverage

• Standardize testing processes across complex • 50 percent reduction in test execution effort landscape with multiple SAP and non-SAP applications • 70 percent reduction in test scope

• Optimize testing efforts across multiple parallel • 30 to 40 percent automated regression tests releases and projects • 80 to 90 percent test coverage of core business • Establish change impact analysis process process

• Create baseline regression suites • Leveraged automation to validate security role changes for greater than10,000 plus T-Codes

Best practices followed and applied

• Automated the pre-requisites for test data requirements

• Eliminated the need for manual activities by creating automated scripts for Bike building process

• Implemented standards and review checklist documents

• Used Infosys tools including IDEAS and NRBT tools to increase the productivity 5 Leading bank

Customer snapshot • Establish change impact analysis process

• Region: APAC/Australia and New Zealand Our solution components

• SAP Portfolio: FICO, HCM, SRM, HR LSO, BI/BW, PI, • Ensure end-to-end business process test cases BMC Control-M Putty (UNIX) in the test suite, and testing across diverse test

Engagement scope environments

• Manage overall testing for transformation of legacy GL • Implement BPT test approach adoption for client’s SAP applications to Global SAP template technology using ALM

Tools and Accelerators • Implement adoption of Panaya for change

• Micro Focus ALM • impact analysis

• Infosys Panaya Quantifiable benefits delivered to customer

• Micro Focus UFT One and BPT • 100 percent coverage of business-critical processes

Key program asks/challenges • 80 percent regression test automation (more than 500 automated scripts), reducing testing efforts more than • Overcome existing challenges of poor data 40 percent management and governance, with no consistent reconciliation and control framework • Defect detection efficiency improved to 98 percent

• Create a global regression suite in client’s SAP • Performed automation beyond regression testing, technology stack for roll-outs and maintenance including all upgrade projects and Security testing, to reduce testing timelines by 60 percent

Best practices followed and applied

• Early engagement and functional specification sign off using “shift left” principles

• Used tools-driven SAP test life cycle

• Core/Flex team structure for knowledge retention with cost effective measures

• Risk-based approach based on impact

• Implemented dashboard metric reporting The Micro Focus and Infosys Team

Joint Go-to-Market Solution Award for Infosys-Micro Focus SAP E2E testing solution

The 2020 SAP Quality Innovation Micro Focus Partner Award was presented to Infosys at the Micro Focus Universe event on March 18, 2020.

The Infosys Micro Focus-SAP end-to-end testing solution provides a comprehensive suite of Infosys intellectual property and tools built on top of the Micro Focus Application Delivery Management (ADM) portfolio. It provides an end-to-end testing solution for SAP projects. This collaboration produces a significant increase in productivity and reusability, and helps reduce time to market, optimize investment, accelerate lifecycle automation, and deliver the best value per dollar. Infosys and Micro Focus already have joint wins based on this solution across marquee clients in manufacturing, life sciences, retail, pharmaceutical, healthcare, and automotive.

Infosys and Micro Focus Partnership Overview

It makes sense that a market-leading global systems accelerators, and award-winning peak traffic performance integrator has a strong relationship with one of the world’s testing services for high volume websites. Together, largest software companies, and that is certainly the case Infosys and Micro Focus successfully deliver hundreds of with Infosys and Micro Focus. The two industry leaders modernization projects around the world. have held a 360-degree relationship for more than 12 years, spanning across multiple solution areas such as: Enterprise Our 360-degree partnership continuously evolves through DevOps, Quality Management, Intelligent Automation, Data a variety of programs, including enablement of more than Security, Application Security, and Big Data/Analytics. 100 Infosys consultants on Micro Focus solutions every month. They engage in beta testing Micro Focus solutions For example, the Infosys Digital Assurance Suite leverages as part of the design partner program, and jointly deliver Micro Focus solutions to provide a continuous testing webinars and LinkedIn campaigns to provide subject matter framework for Agile and DevOps engagements, SAP Test expertise globally. Additional reading Contact information

Accelerate Your SAP Transformation with Micro Focus Micro Focus Infosys Alliance Manager ADM (Brochure) [email protected]

SAP Modernization with Enterprise DevOps (Flyer) Micro Focus ADM Market Development Team [email protected] Ensure SAP Modernization Success with the Power of DevOps (White Paper) Infosys SAP Testing Practice Manager [email protected] Infosys is a ‘Leader’ in Gartner’s Magic Quadrant for Application Testing Services Worldwide, 2019 (Web) Infosys SAP Testing Practice Manager (Americas) [email protected] Infosys—Ensure end-to-end testing of ERP packages with quality, speed and cost effectiveness (Web)

Infosys—Accelerate SAP S/4HANA Deployment with Continuous Testing Platform (Web)

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