1984 1800
1600
1400
1200 1 1 1000 9 9 4 8 800 6 4
millions attendees of 600
400 trend
200
0
1935 1937 1939 1941 1943 1945 1947 1949 1951 1953 1955 1957 1959 1961 1963 1965 1967 1969 1971 1973 1975 1977 1979 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 2013 2015 2017 2019 2021 2023 2025 2027 2029 UK CINEMA UK ATTENDANCE Source Film Distributors' Association , UK admissions 35 YEAR CINEMA BAN LIFTED DISRUPTORS: 2-10 YEARS OUT 1. Internet of Things (IoT) (M2M) 2. Autonomous vehicles (AV)/ drones 3. Artificial intelligence (AI)/ machine FUTURE OF RETAIL learning (read / watch / listen) (click on link to view video) 4. Robotics 5. Digital traceability 6. 3D printing 7. Augmented reality (AR) / virtual reality (VR)
FUTURE OF OF FUTURE RETAIL 8. Blockchain http://www.bbc.co.uk/news/technology-34066941 AI
READ | WATCH | LISTEN | TOUCH | INTERACT | MOVE | EXPERIENCE
AUTOMATION AND AI AND
DOPAMINE OXYTOCIN AUTOMATION & AUTOMATION WHAT IS NEW RETAIL? CONNECTEDACCESS VALUE CREATION CUSTOMER LED ALIBABA NEW RETAIL: https://www.youtube.com/watch?v=H9p5jaiOxD8 UX CX
USABILITY FOR 1 ACCESSABILITY FOR ALL UX NEW CX RETAIL
(EXPERIENCE)
(META) DATA CUSTOMER LED INFUSED RELATIONSHIP TECHNOLOGY CENTRIC Customer Asset Network
HOW TO THRIVE TO HOW centric centric centric –
PEOPLE BUSINESS ENTERPRISE
MARKET LEVEL NEW RETAIL RETAIL NEW DO YOU OWN CUSTOMER CENTRICITY? Customer UNMANNED ‘XX’aaS
HOW TO THRIVE TO HOW centric – FINANCE | TRANSPORT | GROCERY | WHITE GOODS | ENTERTAINMENT?
PEOPLE NEW RETAIL RETAIL NEW Audiences: start with definitions
(MAU) Monthly Active universe Digital Active Universe (DAU) Trialist
Consumer Unique Browsers (UB) Viewer Registered Logged in Customer Footprint Cookie Player Audience names
Adults 15+ User People Lead Unique visitor (UV) Unique User (UU) Anonymous Follower Daily Active Universe (DAU) Moms Visitor Dads Audience segments Device IDs Subscriber NEW RETAIL: POP UP UNMANNED: BINGO BOXBINGO UNMANNED: https://www.youtube.com/watch?v=hYN3gozk4fo – Shops of the future for basic entry and no service futuresupportof the service forno entry and Shopsbasic Asset
HOW TO THRIVE TO HOW centric –
CONSUMER BUSINESS BACK FRONT END BUSINESS END META
META NEW RETAIL RETAIL NEW AWARD WINNING: 20 years have flown campaign – 20 years of customer data to create communication https://www.campaignlive.co.uk/article/easyjet-transformed-customer-data-emotional-anniversary-stories/1414488 ANY SURFACE (SCREEN) WITH AN IP CONNECTION IS A MEDIUM OF THE FUTURE MULTI-PURPOSE | DISTINCT VALUE | NICHE OR REDUCED
WALLS | MIRRORS | COUNTER TOPS | PORTABLE SCREENS | WEARBLES
DIGITISED RETAIL SPACES | SURFACES FUTURE OF OF FUTURE SCREENS 40,000+ consumer facing metadata on titles 1. Borderless Business CONSUMER 2. Viewing History BUSINESS BACK FRONT END END META META 3. Signal Media Driven
4. Any Screen Distribution NEW RETAIL CHALLENGER RETAIL NEW METADATA – THE NEXT WAVE LAW OFREQUISITEVARIETY Network centric ENTERPRISE NEW RETAIL – MASTERING VOICE SIRI ALEXA OK, Google Q "Alexa, which movies are on at the moment?" A "Here are a few films playing near London at the moment... Ladybird, The Shape of Water, ...... Would you like to hear more?"
Q "Alexa, where can I watch the Shape of Water?" A "The Shape of Water is playing at four theatres near London today.
MASTERING VOICE MASTERING At Everyman Barnet, there is a screening at 4.15 today. Would you like
– to hear times for the next theatre?"
Q "Alexa, I'd like to watch Blade Runner" A "Sorry, I couldn't find any enabled video apps. Go to the music,
books and video section of the Alexa app..." NEW RETAIL RETAIL NEW DISTRIBUTION DISRUPTION 7. AmazonDirect Prime 6. Amazon Prime 5. 4. Box OfficeMojo 3. Audible.com 2. Alexa.com 1. IMDb.com 47c of $1 spentof $1onlinegoes 47c Twitch.tv to Amazon(USA) BANKINGLICENSES BUY NOW
USER | VISITOR DIRECT LOGGED IN PROMOTION MARKETING DON’T KNOW KNOW AUDIENCE AUDIENCE BRAND CRM | LOYALTY |
ADVERTISING RETENTION TRADITIONAL MARKETING TRADITIONAL BUY LATER PROSPECT CUSTOMER | SUBSCRIBER NEW RETAIL & AI WHATEMERGINGENVIRONMENT?IS REALITY WHATAN AI IN IS HUMAN? ADVERTISER? PUBLISHER? REAL REAL AUDIENCE? REAL AD? REAL LOCATION? INTEREST? REAL REAL BUY NOW
HUMAN PROMOTION M2M: AUTO HUMAN USER | VISITOR LOGGED IN SIGNALS PURCHASE DON’T KNOW DISRUPTION KNOW AUDIENCE AUDIENCE BRAND M2M: AUTO
COMMUNICATION DELIVERY MARKETING MARKETING
HUMAN BUY LATER HUMAN PROSPECT CUSTOMER | SUBSCRIBER NEW RETAIL HOW DO YOU CREATE VALUE TO THRIVE? QUESTIONS? شكرا Merci Thank you Gracias Grazie Dank je wel Danke