Annual Report 2 2020 MILESTONES ACHIEVED

RESPONDING IN THEIR TIME OF NEED

2020 Annual Report 2 2020 MILESTONES ACHIEVED

Critical Financial Permanent Homes Holiday Meals Back-To-School Assistance (CFA) for Veterans (PHV)* for Military (HMFM) Brigade (BTSB) th Fulfilled our Entered our 700 military Provided our Provided our “This helps US get 45,000th request family into the Permanent 120,000th holiday 400,000th for financial Homes for Veterans meal to military and backpack with CLOSER to home assistance and program and graduated veteran families school supplies ownership. It’s provided over our 600th military family and served our to a military child, absolutely going $30M in support to from the program, 500,000th individual saving families to make a huge military families surpassing over $85M in family member nearly $50M in difference for us.” deeded home equity to back-to-school military families expenses −Air Force veteran Trevor Allison

Mission Core Values IN THIS REPORT: Operation Homefront builds strong, Do What’s Right: Our actions must stable, and secure military families so always reflect the best interests of the RESPONDING IN THEIR TIME OF NEED they can thrive — not simply struggle military families we seek to serve. to get by — in the communities they’ve Gratitude: As a conduit by which Americans worked so hard to protect. are able to show their appreciation for all that Headquartered in San Antonio, Texas, and our military community does on our behalf, we Arlington, Virginia, Operation Homefront must reﬂ ect this appreciation and be grateful currently provides supportive programs to all who help us accomplish our mission. ir Force veteran Trevor Allison planned this report), and thousands more families and services to military families across on a military career, but a medical like them relied on us to be there when Perform with Excellence: Our troops Aretirement from injuries sustained during severe fi nancial hardships hit in 2020 in the nation with 21 locations serving all 50 and their families work tirelessly to protect states. his service ended that dream. With the the wake of the COVID-19 pandemic. the freedoms we enjoy daily, and they help of Operation Homefront’s Transitional This report tells the story of how the entire deserve our very best eff orts to support Homes for Veterans program, Trevor and Operation Homefront family was ready to Vision them. To do so, we must stay focused on his wife, Brittany, are working toward respond to the needs of military families our mission, be accountable, and strive to their new dream of home ownership. The To be the provider of choice for short-term when the pandemic started. We saw that exceed their expectations. couple and their son, Cohen, moved into a critical assistance, long-term resiliency, our partners, donors, and volunteers Respect Others: Recognizing the donated home in the Atlanta, Georgia area and recurring support programs to military were ready as well. As we enter 2021, we multiplicative power inherent in a diverse thanks to the support of a generous donor. families. will continue to be ready, willing, and able workforce, we place a priority on creating The Allisons, along with the Wrights and to support our military families in their a collaborative, trust-based working the Hendersons (who you will read about in time of need. environment that values dignity, teamwork, and each individual’s contribution to our collective mission. * Formerly known as Homes on the Homefront (HOTH)

1 2 SERVING Our military families in a pandemic

Throughout 2020, as military families experienced the additional fi nancial strain created by the COVID-19 pandemic, they continued to turn to Operation Homefront for relief. They trusted us to be there for them when they needed us most, and thanks to you – our community of supporters, partners, and donors – we were able to help this special and deserving group overcome their fi nancial hardships. In 2020, we fulfi lled over 1,500 COVID-related requests for help, across 39 states and Puerto Rico, providing nearly $1 million in much-needed fi nancial assistance. Thank you to our partners who provided States and Territories COVID support through our Critical Financial Assistance program including: The Bob & with military families who Dolores Hope Foundation, Chobani, Walmart Foundation, The Home Depot Foundation, P&G, Lockheed Martin, Wounded Warrior Project, May and Stanley Smith Charitable received assistance from Trust, Northrop Grumman Corporation, Stater Bros. Charities, and others. Operation Homefront COVID-RELATED ASSISTANCE Most requested TYPES OF COVID-RELATED assistance $985K 39 Requests Fulﬁ lled U.S. States & Territories Served

1600 $1,000,000 1400 $900,000 “My HIGH rent was stressing me out the most. $800,000 1200 I’ve never not had the money BEFORE. When I $700,000 found out OPERATION HOMEFRONT wAS going to 1000 pay my whole rent, I was in tears.” $600,000 800 $500,000 –Army National Guard Sgt. Tamara Newton, COVID CFA RECIPIENT 600 $400,000 PROVIDED ASSISTANCE REQUESTS FULFILLED $300,000 400 $200,000 200 $100,000 0 $0 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Number of Requests Fulﬁ lled Total Value of Assistance Provided

3 3 4 OUR BOARD And LEADERSHIP

“the entire Operation Homefront family 2020 Laurie Gallo was ready to respond when the pandemic BOARD Robert Giannetta started... we have continued to help our CIO, Peraton Members military families in their time of need.” Greg Ham −John I. Pray, JR. Partner, The MWS Group s I completed my term as Chairman this past year, I 020, by all standards, was a difficult year. Yet, despite and 24 Entertainment looked back with pride on another year of extraordinary the immense and pervasive challenges, a generous nation U.S. Army Maj. Gen. Lee accomplishments.A The most significant being able to rallied2 and sought to help their fellow citizens who had been hen the news of a new virus began over $90 million in deeded value; our Baxter, retired U.S. Air Force Col. Marty transition to a work-from-home setting and stay focused adversely impacted by a global pandemic. And when donors to circulate more than a year ago, Back-to-School Brigade has delivered (Chair 2020) Hauser, retired on accomplishing our mission – to build strong, stable, and looked for an organization to help those, like our military mostW of us could not have imagined the over 426,000 backpacks to military kids, President, Signal Mountain President, Otero Associates, Inc. secure military families so they can thrive, not simply struggle families, who had been particularly hard hit, many chose to signifi cant economic and social upheavals saving families nearly $50 million in school U.S. Army Col. Steven G. to get by, in the communities they have worked so hard to support Operation Homefront. that would follow. The death toll, as we supply expenses; and, our Holiday Meals Angelo Lombardi Mahon, retired protect. At a time when many individuals and businesses were have witnessed, has been staggering. for Military program has served over (Vice Chair 2020, Chair 2021) Executive Vice President, All who contributed to our important work can, and more barely making ends meet, I watched how our organization Sadly, the turmoil has continued into the 500,000 individual family members. President & Chief General Counsel & importantly, should feel good about what they did to make lives worked even harder to finds new ways to support those who new year, and we are keenly aware that Operating Offi cer, Sentia Corporate Secretary, SAIC better for tens of thousands of military families this past year. Impressive statistics for sure, but as Wellness have done so much to protect the freedoms we enjoy daily. Highlights include: fulfilling nearly 3,000 requests providing many of our military families continue an outcomes-based organization, our Bob McGowan As expected, Operation Homefront’s talented staff and volunteers over $2.4 million in much-needed financial assistance; to struggle to make ends meet. During true measure of success is not solely JK Huey Airgas, retired (Treasurer 2020 and 2021) utilized our core values — Do What’s Right, Gratitude, Perform graduating 32 families from our two-year permanent housing this very dark time, however, there is in the amount of money spent (inputs), light: the unwavering commitment of CEO, Huey Management U.S. Air Force Brig. Gen. with Excellence, and Respect Others — to guide them during program providing them with mortgage-free homes with a the number of events (activities), or the Services Linda Medler, retired our amazing individual, corporate and these diffi cult times. They found innovative ways and utilized new deeded value of nearly $5 million; helping 195 individual family number of people served (outputs), President & CEO, L.A. processes to deliver the full array of life-changing programs – members through our Transitional Housing program, saving foundation donors, who did not retreat but rather in the candid feedback from Dianna Purvis Jaﬃ n, Ph.D. Medler & Associates, LLC (Secretary 2020 and 2021) safely – with an unwavering commitment to the military families we them over $460,000 in rent and utility costs; distributing nearly under the strains of a global pandemic those who participate in our programs. Owner, Dianna Jaffi n, LLC Frank Paras seek to serve. And they never missed a beat. 36,000 backpacks to military children; and providing nearly but redoubled their eff orts to help us help Customer satisfaction scores in the high this very special and deserving group Divisional Director, 16,000 holiday meals serving over 60,000 military family 90s, and often at 100 percent, clearly U.S. Air Force Lt. Gen. The Home Depot Even now, as I end my incredibly rewarding eight-year term as members. I am especially proud that, even with a variety of overcome their potentially debilitating show we are delivering on our promise Brian Arnold, retired a board member and reluctantly relinquish my role as Chair of major economic and social disruptions, Operation Homefront fi nancial hardships. to help our military families become U.S. Air Force Brig. Gen. this amazing organization into the very capable hands of our Steve Adkinson John I. Pray, Jr., retired continues to be able to have 90 percent of expenditures go The good news is the entire Operation stronger, more stable, and more secure. next Chair, I look back on my tenure with great satisfaction. Senior Vice President President & CEO, I have seen Operation Homefront evolve from a fledgling toward programs and as a result, be top-rated by leading Homefront family was ready to respond While we remain cautiously optimistic & Senior Advisor, Operation Homefront nonprofit with a limited local reach into a major nonprofit with charity rating agencies. when the pandemic started, and as 2021 will be better, we know many Merrill Lynch Wealth Management Ken Slater (Emeritus) a national impact and a clear vision on how best to serve I, along with my fellow board members, believe our country has we have since our founding 19 years American families, to include many ago, we have continued to help our Principal, Tremont Partners, America’s military families. I am excited for what lies ahead. a duty to be there for our military families in their time of need military families, will continue to Ulises Correa LLC The best is yet to come. for all they have done for all of us in our nation’s time of need. I military families in their time of need. I experience fi nancial turbulence. We (Vice Chair 2021) am proud of what we have done, but I know there is much more am proud to report our Critical Financial know they will turn to us for help. I am Regional Vice President – U.S. Army Command Sgt. Maj. Anthony J. Williams, Sincerely, to do. I look forward to doing even more in the years ahead. Assistance program has fulfi lled nearly completely confi dent we have the right Dallas / North Central TX, 47,000 requests, providing military West Division, Walmart retired team – staff , board members, volunteers, Many thanks, families over $30 million in fi nancial Manager, Business and donors (individual, corporate, and Ed Delgado Development, BAE relief; our Transitional Housing program foundation) – to continue to be there for Managing Director, Mortgage Systems (Combat Vehicles) Lee Baxter has provided more than 5,500 months Policy Advisors, LLC them in their time of need. Retired Chairman, Board of Directors of rent-free temporary housing to U.S. Air Force Col. Tyrone Rod Essig “Woody” Woodyard, retired Maj. Gen. U.S. Army, retired over 600 families of wounded service With gratitude, Angelo Lombardi Music Agent, Creative Vice President, Chairman, Board of Directors members, saving them $6.6 million in Artists Agency Communications, Rotary rent and utility expenses; our Permanent and Mission Systems, President and Chief Operating Officer, Sentia Wellness Housing for Veterans program has John I. Pray Jr. Laura Fredricks Sikorsky, a Lockheed awarded mortgage-free homes to President and Chief Executive Offi cer Founder & CEO, The Ask Martin Company over 600 military families and provided Brig. Gen. USAF, retired

5 6 2020 Relief Programs RESPONDING in their time of need

CRITICAL FINANCIAL Transitional Homes TRANSITIONAL HOUSING ASSISTANCE (CFA) for VETERANS (THV)* (VILLAGES) (TH-V)

Operation Homefront was able to The Transitional Homes for Our Transitional Housing (Villages) fulfi ll nearly 3,000 requests from Veterans program helped provided 335 months of residency “I just want to military families, providing over 14 families save more than to 195 family members, helping say thank you $2.4 million in fi nancial assistance. $145,000 in housing costs. them save over $460,000. from the bottom Outcome: 100% of CFA survey Outcome: 100% of THV Outcome: 100% of TH-V of my heart. This respondents agreed the ﬁ nancial survey respondents agreed survey respondents agreed is changing the assistance they received helped that their stay helped them that their stay helped them course of not only them feel stronger, more stable, feel stronger, more stable, feel stronger, more stable, my life, but my and more secure. and more secure. and more secure. wife’s and my son’s lives as well.”

Over Over Over −Air Force veteran $2.4M $145K $460K Trevor Allison

IN FINANCIAL RELIEF IN housing costs Saved rent & utility expenses saved fter eight years in the military, and being stationed Veteran Air Force Staff Sgt. Trevor Allison, wife away from family, veteran Air Force Staff Sgt. Brittany, and son Cohen look forward to getting settled in their transitional home in Georgia. ATrevor Allison, wife Brittany, and their son, Cohen, 6, are fi nally home. Both Brittany and Trevor grew up in the Atlanta, With the support of generous donors, such as RELIEF PROVIDED IN 2020 Georgia, area. The family was stationed in Idaho for Pillsbury, the Allison family has moved into a home the duration of Trevor’s enlistment, which included in Canton, Georgia. Through their partnership with Critical Financial Assistance Provided deployments to South Korea and Southwest Asia. A Operation Homefront, Pillsbury donated the funds back injury and PTSD resulted in a medical retirement, to purchase a newly built Meritage Homes property $1,000 $360,000 ending his planned career. for the THV program. Over the next 15 to 20 years, this home will enable Operation Homefront to serve Reintegrating into civilian life has been challenging for multiple families transitioning out of military service Transitional Housing (Villages) Locations Trevor, but being back in Georgia will provide more and off er them a path to success. support. Cohen can get to know his grandparents, Transitional Homes for Veterans Locations whom he had only seen a couple of times. Overall in 2020, donations from the A. James & Alice B. Clark Foundation, The Home Depot Foundation, “It’s a big deal just to have our family around us to Pillsbury, Cheerios, and parent company General support us,” Trevor said. Mills and others helped strengthen the safety net for The support will not just come from family. Trevor our service members and their families through our applied and was accepted into Operation Homefront’s housing and Critical Financial Assistance programs. Transitional Homes for Veterans (THV) program. * Formerly known as Transitional Homes for Community Reintegration (THCR)

7 8 2020 ReSILIENCY Programs RESPONDING in their time of need

eteran Shanique Wright was 18 and still in high In 2020, Wells Fargo renewed its partnership with V school when she joined the Army National Operation Homefront, continuing its commitment Permanent Homes Veteran Caregiver Guard in 2008. During her service she deployed to military families and helping those like the * ** to two diff erent locations in Iraq. She medically Wrights realize their dream of homeownership. for Veterans (PHV) Support (VCS) retired in 2014 with a diagnosis of PTSD related to Since 2012, Wells Fargo has donated more than her deployments. 140 homes to Operation Homefront’s Permanent Our Permanent Homes for Veterans Our Veteran Caregiver Support program assisted nearly Homes for Veterans program. program accepted 23 veteran families 4,000 caregivers nationwide through its network of 75 support groups She and her husband, Eugene, had dreamed As part of the program, veterans receive customized into the program and graduated and online forums. Open to all caregivers of post-9/11 wounded, injured, of being homeowners, but were living mostly fi nancial counseling to build savings, reduce debt, 32 families into mortgage-free homes, or ill service members, VCS also hosted over 25 people at retreats that paycheck to paycheck. They could only aff ord and learn homeownership skills. When the family providing them with nearly $5 million provided respite education and self-care. a small duplex in Tampa, Florida, and it was graduates from the program, Operation Homefront in home equity. not in a good part of town. Shanique would Outcome: 87% of survey respondents agreed VCS helped them feel hear gunfi re, which aggravated her PTSD. After will deed the Wright family the home mortgage-free. Outcome: 100% of survey stronger, more stable, and more secure. learning about Operation Homefront through “Being a homeowner is something I’ve always respondents agreed PHV helped friends, she applied and was accepted into talked about with my husband,” Shanique said. “It them feel stronger, more stable, and the Permanent Homes for Veterans program. was something we wanted to do together.” more secure. Nearly The Wrights have since moved into a three- bedroom, two-bathroom house in Dade City, Army National Guard veteran Shanique Wright, 4,000 Florida, donated by Wells Fargo. The house is in a husband Eugene Hicks III, and their son, Eugene IV, at Nearly quiet, family-friendly neighborhood. $5M caregivers assisted their donated home on move-in day. IN HOME EQUITY 32 homes deeded to military families

“I want to thank the donors for supporting us. 23 This is a big blessing for me and my family.” military families PERMANENT HOMES FOR VETERANS (PHV) −Army National Guard accepted into PHV Properties since 2012 veteran Shanique Wright

Home Occupied by Military Family Home Deeded to Military Family *Formerly known as Homes on the Homefront (HOTH) ** Formerly known as Hearts of Valor (HoV) Lewis E. Myers, Jr. 9 Caregivers Fund 10 2020 Recurring family support Programs RESPONDING in their time of need

“I would like for Back-to-school Holiday Programs Homefront (donors) to know that brigade (BTSB) Our Holiday Meals for Military program Celebrations (HFC) (what) they do to help served nearly 16,000 families — over us out is very much Our Back-to-School Brigade provided 60,000 individual family members. Homefront Celebrations treated nearly 36,000 military children with 125 military spouses to a special evening appreciated, especially Holiday Toy Drives distributed toys to for the families who backpacks and the supplies needed over 1,000 military children. to recognize and celebrate their service. to succeed in school. In-person and virtual events off ered are stationed away Outcome: 94% of Holiday Meals for spouses guest speakers, raﬄ e prizes, gifts, from home.” Outcome: 92% of survey Military and Holiday Toy Drive survey and the ability to grow their community. respondents agreed BTSB respondents agreed these programs −Joshua, Air Force helped them feel stronger, more helped them feel stronger, more Outcome: 91% of survey respondents tech sergeant stable, and more secure. stable, and more secure. agreed HFC helped them feel stronger, more stable, and more secure.

Nearly Nearly 36,000 16,000 125 Backpacks provided FAMILIES served meals Military Spouses Celebrated

riving through a winter wonderland with his A military child receives a backpack donated by Nike wife and two kids, Joshua, an Air Force tech and fi lled with school supplies donated by Dollar Tree at D one of our Back-to-School Brigade drive-thru events. ® ® sergeant, was grateful not just for the free meal his Military Child of the Year Star-Spangled Babies (SSB) family received and the toys for the kids, but for the ability to give his children something fun and happy. Our 12th annual Military Our Star-Spangled Babies® program showered The COVID-19 pandemic brought food insecurity Innovation Award: Kainath Kamil Stationed in Las Vegas, Joshua and his wife had Child of the Year® over 500 military parents with support and into the headlines as families lined up at food banks, Army: Fionnuala Mahoney planned to go back to Michigan to visit their families Awards presented essential baby items they needed to welcome their many for the fi rst time. Operation Homefront’s Marine Corps: Niklas Cooper for Thanksgiving. Because of the pandemic, that awards to seven newest family members. commitment to providing recurring family support was not possible. Instead, the family attended an recipients for their Navy: Miryam Smith continued throughout 2020. Operation Homefront drive-thru Holiday Meals exceptional leadership, Outcome: 96% of survey respondents agreed Air Force: Samantha Grab for Military Families and Holiday Toy Drive event. Working with partners such as Nike, P&G and Mattel, volunteerism, civic SSB helped them feel stronger, more stable, Coast Guard: Pierce Corson The event was one of 105 scheduled nationwide who donated to Back-to-School Brigade, Holiday engagement, and more. and more secure. Meals for Military, and Holiday Toy Drive respectively, National Guard: Kristina Lee in 2020. The family also attended the Back-to- School Brigade. ensured even more families got the support they needed. Over “I would like for (donors) to know that (what) they do “During the coronavirus, people have lost jobs and to help us out is very much appreciated, especially Operation Homefront benefi ts a lot of people,” Joshua for the families who are stationed away from home,” 7 500 said. “You guys have defi nitely blessed, and benefi ted he said. “It brings morale up, helps mental health my family, and a bunch of other families, as well.” military children honored new parents celebrated because it’s one less thing to worry about.”

11 12 STORY FROM THE HOMEFRONT “A lot of veterans come home after fighting for the American dream and never get the opportunity to experience that dream for themselves. Through this program, I feel that we have been given that gift.” FROM OUR FAMILY TO YOURS −Marine Lance Cpl. Marshall Henderson arine veteran Marshall Henderson served during two of the most volatile events during the Iraq War — the country’s first democratic Mparliamentary election in 2005 and the Second Battle of Fallujah. “It was the hardest and longest battle I ever fought,” Marshall said. He told Operation Homefront he was sure he was not going to come home to his mom. Marshall’s wife, Jamie, is now his caregiver. They have a 6-year-old son with special needs.

IN THEIR TIME OF NEED OUR CONNECTION OUR PARTNER Marshall served for eight years and was Operation Homefront’s Tabitha John, Senior JPMorgan Chase has partnered with honorably discharged in 2011. PTSD and a Manager of our Permanent Homes for Operation Homefront since 2011 to traumatic brain injury have left him unable to Veterans program, has been shepherding provide homes to military families as a work and made his transition to civilian life military families into homes since the part of their 1,000 “Homes for Veterans” incredibly difficult. Jamie has been a part of program began. In March, the Henderson initiative. Operation Homefront’s Veteran Caregiver family became her clients when they moved For the Hendersons, JPMorgan Chase Support program since 2016. into a four-bedroom, three-bathroom is making what was once just a dream “In my mind, I relive the (Second Battle of house, donated to Operation Homefront by become a reality. The Henderson family Fallujah) every day, and due to all that I went JPMorgan Chase. was one of 22 families who moved into through, my PTSD is so severe that my pain For the family, the move was a homecoming. homes donated by JPMorgan Chase is physical and I’ve had to be hospitalized Both Marshall and Jamie can trace family in 2020. Since the partnership began, countless times,” Marshall said. lineage in Georgia for more than 100 years. JPMorgan Chase has provided 519 Getting to his VA appointments and trying Being close to friends and family, plus the homes to the program. to make sure they could pay the bills fact that Marshall’s VA hospital is closer, “JPMorgan Chase has been honored to was stressful. Owning a home seemed allows them to be near a support system. work alongside Operation Homefront for a unattainable. They heard about Operation “What I love most about the program is decade. Our employees have helped hand Homefront’s Permanent Homes for Veterans the long-term, generational impact it has,” keys to hundreds of military families in their program from another veteran. When Tabitha said. “Being an Army brat myself, I communities, and it continues to be one of a house became available in Kathleen, know how difficult it is to have to move every the most inspiring parts of our jobs. During Georgia, they applied and were accepted. couple of years: new homes, new schools, a year that was challenging for all of us, we “A lot of veterans come home after fighting and new friends. The PHV program enables commend Operation Homefront for their for the American dream and never get the my fellow military brats to have a stable steadfast commitment to empowering opportunity to experience that dream for ‘forever’ home, where they can establish military families to overcome challenges themselves,” Marshall said. “Through this roots in a community and not have to worry and build secure futures. We look forward program, I feel that we have been given that about moving anymore.” to continuing to be a part of this mission.” gift. We would like the donors to know that “We have seen the children in the homes –Mark Elliott, Global Head of Military and it is so important for a veteran to have hope, flourish in sports, academics, and Veterans Affairs, JPMorgan Chase & Co. and that is what you give to all veterans by extracurriculars. Becoming a homeowner supporting Operation Homefront.” is about much more than the physical structure, it’s about providing stability, from which the family can grow.”

13 14 Operation Homefront, Inc. Statement of Activities Operation Homefront, Inc. Statements of Financial information, including audited ﬁ nancial statements and the Financial Report 2020 for the Year Ended Dec. 31, 2020 Financial Position Dec. 31, 2020, and 2019 most recent IRS Form 990, is available at OperationHomefront.org (with summarized ﬁ nancial information for the year ended on Dec. 31, 2019)

Without Donor With Donor Restriction Restriction 2020 Totals 2019 Totals Assets 2020 2019 Liabilities and Net Assets 2020 2019

Revenue, Support, and Other: Current Assets: Current Liabilities: Contributed houses $4,137,297 — $4,137,297 $5,793,126 Cash, operating $4,797,344 $721,669 Accounts payable $360,567 $732,289 Contributed goods, services, and facilities $18,581,455 — $18,581,455 $21,698,588 Cash, escrow funds $309,407 $201,289 Accrued expenses $912,162 $744,802 Contributions $16,129,135 $3,043,524 $19,172,659 $21,081,528 Cash, security deposits $41,500 $45,500 Accrued escrow accounts $467,907 $363,789 Special events, net expenses of $168,839 $200,257 — $200,257 $226,652 Debt — $197,004 Total Cash $5,148,251 $968,458 Investment earnings, net $19,192 — $19,192 $41,187 Total Liabilities $1,740,636 $2,037,884 Other revenues $1,471,301 — $1,471,301 $86,988 Investments, at fair value $2,005,317 $1,987,932 Pledges receivable $3,334,142 $8,020,982 Net Assets: Total Revenue, Support, and Other $40,538,637 $3,043,524 $43,582,161 $48,928,069 Contributed houses inventory $12,632,116 $14,425,860 Without donor restrictions Expenses: Contributed goods inventory $971,229 $826,447 Undesignated $4,149,664 $2,320,972 Program services $39,298,458 — $39,298,458 $46,125,576 Prepaid expenses $313,718 $327,358 Designated for THCR and transitional housing $893,554 $362,243 Management and general $1,690,124 — $1,690,124 $1,939,232 Other current assets $1,701 $1,696 Designated for permanent housing $12,384,791 $13,842,855 Fundraising $2,683,183 — $2,683,183 $2,626,961 Property and equipment, net $4,422,096 $2,656,689 Designated for Critical Financial Assistance $4,106,401 $4,372,395 Designated for ﬁ eld operations — $107,786 Total Expenses $43,671,765 — $43,671,765 $50,691,769 Total Assets $28,828,570 $29,215,422 Total without donor restrictions $21,534,410 $21,006,251 Change in net assets ($3,133,128) $3,043,524 ($89,604) ($1,763,700) With donor restrictions Net assets released from restriction $3,661,287 ($3,661,287) — — Time restrictions $5,553,524 $6,171,287 Net assets at beginning of year $21,006,251 $6,171,287 $27,177,538 $28,941,238 program efficiency metric Total Net Assets $27,087,934 $27,177,538 Net Assets at End of Year $21,534,410 $5,553,524 $27,087,934 $27,177,538 Total Liabilities and Net Assets $28,828,570 $29,215,422

Other Revenue Membership Management Transitional Housing Veteran Caregiver 7% and Fundraising and General 6% Support 6% 4% 1% Individual In-Kind Noncash Giving Contributions Critical Financial 12% 52% Assistance 90% 15%

Corporations of our expenditures go directly to 14% SUPPORT EXPENSES programs totaling $39,298,458 programs

We rely on the generosity of individuals, corporations and foundations. Program Permanent Homes Field Foundations We receive no Services for Veterans Operations 15% federal funding. 90% 21% 57%

15 16 OUR IMPACT SINCE PROGRAM INCEPTION RELIEF RESILIENCY recurring family support

CRITICAL FINANCIAL ASSISTANCE: SINCE 2011 PERMANENT HOMES FOR VETERANS*: BACK-To-SCHOOL BRIGADE SINCE 2012 Distributed over 426,000 backpacks fi lled Fulfi lled nearly Provided over with supplies to military children through our Over Back-to-School Brigade, saving families 47,000 requests $30M nearly $50M in expenses from military families for fi nancial assistance in relief to military families 600 HOMES deeded mortgage-free to military families HOLIDAY PROGRAMS most 32% 26% 15% Deeded over Served over 127,000 military families through requested our Holiday Meals For Military and Holiday TYPEs OF $105M Toy Drive programs, impacting over 500,000 military family members assistance Utilities Rent/ Food/ Mortgage Groceries $90M $85M in home equity TRANSITIONAL HOMES FOR $65M VETERANS*: SINCE 2018 HOMEFRONT CELEBRATIONS TRANSITIONAL HOUSING (VILLAGES): $45M Honored more than 8,700 military spouses SINCE 2008 at Homefront Celebrations, and awarded 2 families $25M 125 attendees with academic scholarships successfully completed program and Defrayed over purchased a home of their own $0M 2012 2013 2014 2015 2016 2017 2018 2019 2020 MILITARY CHILD OF THE YEAR® $6.6M in rent and utility costs 14 military families 701 military families Since 2009, we have provided 63 awards to housed in transitional homes accepted into our permanent-housing program incredible military children

Gaithersburg, San Diego, San Antonio, Maryland California Texas Defrayed over STAR-SPANGLED BABIES® VETERAN CAREGIVER SUPPORT** Celebrated and supported nearly 19,000 Over 600 families Over 5,500 MONTHS , $236 650 Helped nearly 4,000 caregivers through 75 support new and expectant parents through the housed in our Transitional Villages of rent-free housing for military families in mortgage costs groups across the country Star-Spangled Babies® program

* Formerly known as Transitional Homes for Community Reintegration (THCR) * Formerly known as Homes on the Homefront (HOTH) 17 ** Formerly known as Hearts of Valor (HoV) 18 TOP DONORS onors are listed by recognition category based on cash and in-kind donations received in 2020, not inclusive of pledges or cumulative gifts. REGIONAL 4-STAR PARTNERS REGIONAL 3-STAR PARTNERS Anna England For a complete list of donors, visit OperationHomefront.org. Gregory Ferguson D $15,000–$24,999 $5,000–$14,999 FINRA 3M Aspen Grove Solutions Fort Myer Thrift Shop Abbott Fund Michael Ayers Foxhole Technology, Inc. ChairMan's Circle National 3-Star Partners National 1-Star Partners Ackerman Foundation, Inc. Bad Robot Production Company Laura Fredricks Steve and Rebecca Adkinson $1,000,000 or More $100,000–$249,999 $25,000–$49,999 Andrea Bloggett G3 Quality, Inc. Aegon Transamerica Foundation Blue Beacon International, Inc. Rebecca Gaples Auction.com Ahmadiyya Muslim Youth Association (AMYA) America’s Charities Booz Allen Hamilton Gary and Diann Warren Family Fund Charlotte Pipe and Foundry Company America’s Best Local Charities American Honda Financial Corporation Caliber Home Loans GEICO Chevrolet (General Motors) Bad Boy Mowers American Legion Post 114-Milton Costco Wholesale Giant Food Stores, LLC Choice Hotels Bank of America Charitable Foundation Allen Baler Cotswold Foundation Sheri Gibson CVS Health Inc. Beaumont Products Leo Baxter Christopher and Kristen Dries GNC Live Well Foundation Driven Brands, Inc. Carnival Cruise Line Bluewater Movements, Inc. ELKAY Manufacturing Company Bernadette Grant Food Lion Isaac Cohen Frank Bollinger Epic Atty. Morgan Gray Lockheed Martin Constellation Brands, Inc. Gregory and Deena Bostian Ferris Home Improvement Greater Houston Community Foundation Love’s Travel Stops & Country Stores, Inc. Alissa Copley Boston Beer Corporation Laurene Gallo Greater San Diego Association of Realtors May and Stanley Smith Charitable Trust Delicato Family Wines David Boyd Group 5 Gregory Ham MFA Oil Company Delta Children’s Products Bright Funds Foundation HEB Harris Teeter Navy Federal Credit Union Disabled American Veterans Charitable Harry Brown Hildenbrand Family Foundation Richard Hart Northrop Grumman Corporation Service Trust Brown & Brown of Florida, Inc. (dba Jack Buncher Foundation Hawai`i Community Foundation Oak Foundation Fiserv Solutions, LLC Wright Flood) Janis 2011 Charitable Lead Annunity Tust David Hoff man Outback Steakhouse Funko, LLC Micah Bruce and Randalyn Dorsett-Bruce Jewish Community Foundation Homes For Heroes Slater Family Foundation, Inc. Hargis Engineers, Inc. Burleson Honda Johnstone Supply #5 David and Vicky Hoy SpartanNash Foundation Ruth and Kenneth Harvey Janie Busbee Kahlert Foundation J.K. Huey The Coca-Cola Foundation Hunt Heroes Foundation Capitol Federal Foundation Kryptonite Products, Inc. Jerry and Sharon Hyrkas The Kroger Co. Foundation John and Mary Lilley Carrabba’s Italian Grill Raymond Lafrey Intuit Financial Freedom Foundation U.S. Bank Microsoft Charles Schwab Foundation Carlie Leach J.W. Pepper & Son, Inc. Mr. Cooper Ellen and Nirmal Chatterjee Micro Matic USA, Inc. Matthew Jackson National 2-Star Partners Outback Bowl Citigroup Foundation President’s Circle Middletown Square Associates Dianna Jaffi n Rancho Santa Fe Women’s Fund Curran Collins $50,000–$99,999 MillerCoors James Cox Foundation $500,000–$999,999 Jim and Lynn Rose Commonwealth of Pennsylvania Remittance Albertsons Companies Foundation James and Constance Nettles JB Industries, Inc. Rushmore Loan Management Services, LLC Advice BAE Systems Matching Gifts Program Network for Good Johnstone Supply - Austin Safeway Foundation - Eastern Division Community First Foundation Bob’s Discount Furniture, LLC Neupert Family Foundation Johnstone Supply - Albuquerque San Antonio Shoes, Inc. Community Foundation of South Georgia BW Gas & Convenience Holdings, LLC Occidental Petroleum Corporation Junior League of Houston Bob and Pam Sasser Danielle Connell Cheerios PNC Foundation Nikki Justino Stater Bros. Charities John Corrado Discover Financial Services Red Rock Golf Classic Peter and Mary Kandaris The Denver Foundation - Lewis Myers, Jr. Ulises Correa DRS Technologies Round It Up America Morton and Merle Kane Caregivers Fund Costco Feld Entertainment, Inc. Sempra Energy Ken W. Davis Foundation The San Diego Foundation Linda Dauphin Grunt Style, LLC Southern Glazers Wine and Spirits Charitable Billy and Neil King Visions Federal Credit Union Don and Sallie Davis Guill Family Foundation Foundation, Inc. Glyn King Walmart Market 56 Donna Deeley Infi nity Systems Engineering, LLC Michael Stadnick. Knockaround, LLC National 4-Star Partners Wrangler (Kontoor Brands) Andrew DeLong Johnstone Supply Northwest The Donald B. and Dorothy L. Stabler Kroger Adam Yenser Carl and Michelle L. DiNicola $250,000–$499,999 Lockheed Martin Mission Systems & Training Foundation Ladies Auxiliary of the Fleet Reserve Zander Insurance Group Donation Line, LLC Mattel Children’s Foundation The William J. Martin Foundation, Inc. Douglas Lee Drive For Water Robert Nichols Triumph Group Charitable Foundation Dennis and Linda Leuthauser ESTATE OF Art Duncan GLENN F. LEITER PGA TOUR Charities, Inc. U.S. Charitable Gift Trust Nathan and Karen Levy E. Boyd Family Foundation, Inc. Raytheon USAA Brian Lichter Robert Earle Regal Cinemas Veterans United Home Loans Lincoln Military Housing Eastern Athletic Clubs, LLC SAIC Walmart Store # 05-09000 Angelo and Lori Lombardi Ecolab Kira Snyder and Allen Blue Wyndham Hotels & Resorts, Inc. Terrence Malloy David and Judith Eitman Veterans United Foundation Chapman Young ManTech Corporation

19 20 TOP DONORS

Marine Fereral Credit Union Murphy & Daniel Scott Westar Energy Robert and Linda Arnold Andrew and Bernice Bilich Campbell Crossing, LLC Richard and Sue Ann Masson Seaboard Foods, LLC Whataburger HQ AryMing Asset Funding, LLC Black Walnut Café Steven and Melody Caplan MC Whitwell Minerals Ltd Sesame Street for Military Families Barbara L. Whitcraft and David C. Heinsler Asset Preservation Blistex, Inc. Chris and Lorraine Caratan Douglas McDaniel Emilia Shaldjian Linda and William White Association of Bragg Spouses Mark Block Nancy Carroll Gregory McGee Sirely Shaldjian Michael and Jamie Whitwell Association of the United States Army David Blomberg Craig Carson McGuire Woods Stephen and Cynthia Shevlin Beth Wight AT&T Blue Star Families Jonathan Casden McMaster-Carr Supply Company James and Rhonda Skow Michael Wiley Russell Atha BlueCross BlueShield of Alabama Keith and Bernadette Casey Linda Medler Randall and Judith Smith William Grant & Sons, Inc. Mikel Atkins BNY Mellon Community Partnership John and Robyn Caspersen Meena P. Waran and Friends South Carolina Stingrays Daniel and Mary Wilson Atlantic Bay Mortgage Group Boeing CDW - Tampa, FL Merchant Bank James Spradley Tyrone and Amanda Woodyard Atlantic Marine Corps Communties Jamie and Matthew Boggs Central Alabama Community Foundation MidAtlanticBroadband Springfi eld/Fairfax Knitters and Quilters YourCause, LLC Gary and Rachel Auman Gary Bohn Centuria Corporation Stephen and Jeanette Mihaly SRC, Inc. Fernando Austin John Bonds Angie Chadwick Money Management International Mary Sternberg Jason Axtell James Bottorff Challenge Financial Services Jon Monter Stillaguamish Tribe of Indians REGIONAL 2-STAR PARTNERS Stephen Bailey George Bourassa Chapman and Cutler LLP Movies Anywhere, LLC John and Anne Stratton Ron Balishin Todd Bowers Charities Aid Foundation of America Multi-Bank Securities, Inc. Stripe $1,000–$4,999 James Ball Robert Bowles Charles Schwab & Co. Gayle Musser David Suggs 100 Women Who Care Greater Nashville Joanne Balling Timothy Boyce Charliemadison Originals Nashville Predators Foundation Laura Taff 24 Asset Management Fred Bandini Rebecca Boyd Chase Bank-Spokane Susan Nason TEGNA Foundation A. Marshall Hospitality Bank of America Cindy Boykin Kyle Chenet NCI, Inc. The 400, LLC Donna and Chris Aarons BankRI Barbara Braddick Chevron New York Giants The Almira Family Foundation Sam Adkins Stephen and Mary Barasch Robert and Heather Bradshaw Chisick Family Foundation Northrop Grumman The Armstrong Family Foundation ADP Foundation Ryan Bare George and Sue Ann Brandt II Jason Christiano Northrop Grumman Foundation The Batchelor Foundation Airgas Safety Cynthia Barger Robert Bratton Lori Chrz Karla Nugent The Boeing Company Airgas, Inc. James Barnett Tamara Brenner Church of The Valley Fundamental OSI Restaurant Partners, LLC The Community Foundation for Northern Alaska USA Federal Credit Union Dax Barnhart Daniel Brestle Independent Brethren Church Pacifi c Heating and Cooling Virginia Bruce Alexander Barnhart Bolt & Special Fasteners, Inc. William Bridge Cincinnati Incorporated Charitable Foundation Rusty and Mindy Palmer The Gary W. Rollins Foundation Paige Alexander Terrence Barno Briggs Equipment - Tampa Cisco Systems, Inc. Patriot Contractors Equipment Sales & The Hartford Financial Services Group, Inc. Elliott Allen Dr. F S. Baron, PC Sherry Brinkman William Clapp Supply, LLC The Immanuel Charitable Foundation Susan Allen Allan and Katherine Barrows Eileen and Robert Brooks David Clark Edward Pearson The Kim and Harold Louie Family Foundation Gerardo Alonso Diane Bashor Katherine Brophy Michael Clark Thomas and Janice Pearson The Meadows Foundation Altar’d State Store 220 Koreen Bassham David and Seana Brown Mrs. William H. Clark III Virginia Perry The Morrison & Foerster Foundation Sheryl Altman Beach Realty & Construction Frederick and Janet Brown Clark County School District - Carroll M. Pharmavite, LLC The Northern Trust Company Altria Group Distribution Co Beauty 21 Cosmetics, Inc. Scott Brown Johnston Middle School Pittsburgh Foundation The Wawa Foundation, Inc Amazon Jonathan and Elizabeth Beebe Denny Bryant Clarksville Regional Airport David and Elizabeth Poile TisBest Philanthropy Amazon Smile Richard Beers Bubbas Kevin Clausen Christina Poore Toyota Motor Manufacturing American Destiny Real Estate Services Joe and Heather Behrends Eugene Buckhouse Lisa Clawson Stephen Poore Troy and Heather Hawks Fund American Furniture Warehouse Christopher and Stephanie Bell Karen Bunce John Clay John I. Pray, Jr. Jane Tschudy American Legion Auxiliary Department of Texas John and Elizabeth Bell Edward and Eleanor Burchianti Sara Clay Project Linus United Through Reading Ameriprise Financial Robert Bell James and Marti Burke Robert and Barbara Clendineng Public Trust Advisors United Way Amgen Foundation - Matching Gift Program David and Janet BeMiller Renee Burleson Cobb EMC Quirk Auto Dealers UnitedHealth Group Amica Companies Foundation Leora Ben-Ami Roger Burnell Jennifer Collins Flaherty Raisani Family USO - Houston Anadarko Petroleum Corporation Edward Bennett Paul Bussan Marie Colonnetta Rancho Santa Fe Foundation Richard Verry and Kaye Lackey Jerie Anderson W. Bennett Frank Cairns Combat Veterans Motorcycle Association - Ira Riklis Vietnam Veterans of America, Chapter #337 Rich and Judy Andrews Nancy Benz Nathan and Jody Calcagno Tennessee Rodney Strong Vineyards Volkswagen Group Of America Frank and Maria Angileri Cathy Bernard California Credit Union Comcast Rudy’s Country Store and BBQ W.W. Smith Charitable Trust APO3, LLC-21FSQ, LLC Pete Berru Kevin Callahan Communities Foundation of Texas Sally Brown McInnes and John McInnes Walmart Store #6027 Arizona Community Foundation Calvin Betz Brian Cameron Community Foundation for Southwest Charitable Trust WAM Essentials Inc. Art Armstrong Michael Bianco Camp Lejeune Offi cers Spouses Club Washington Robert Sargent Michael and Amy Weil Earl Armstrong Michael Bieger Debbie Campbell Community Foundation of the Chattahoochee Mark Schupack Peter and Linda Werner Lt. Gen. Brian A. Arnold, Ret. Big League Impact G. Ann Campbell Valley

21 22 TOP DONORS

Community Shares of Colorado Bruce Elder Linda Gayer Harleysville JC Corp inFaith Community Foundation Andrew Kindler Jeff ery Contini James and Carolyn Ellis Ronald Gentzler Harman Investments, LLC Insco Distributing Barbara King Dan and Leigh Conway Seth Ellison Georgia Power Harrell & Associates Intel Corporation Sean Kinney Patricia Conway England Logistics, Inc. Neil and Deborah S. Gershon Hartman Interstate Batteries Patrick Kirlin Cookstown VFW Entergy Louisiana, LLC GFS Chemicals, Inc. Haszlakiewicz Philip Intihar Malcolm and Dagmar Kirsop Arlene Corliss Enterprise Holdings Foundation Phil Giangiulio Hauser Bryan Ishman Marguerite Kirst and Ron Aizer Corvias Group, LLC Sandra Ernst Robert and Karla Giannetta Hawaii Bowl Foundation Michael and Jodi Jack William Kirst Sherri Cosser Jill Eskin-Smith and Christopher S. Smith James Gibbons Douglas Hawkins Frank Jaff e Andrew Klemm Claire Craft Dennis Esposito Lauren Gibson Glenda Hawkins Jenkins Family Trust Christopher and Virginia Klimko CSC David A. and Teena R. Evans Jan Gilbert Tony Hawkins Lisa and Lawrence Jermain Knights of Columbus Council 1055 Cyprexx Tracy Evans Joetta Gimpel Troy and Heather Hawks John Hamachek Charitable Fund Knights Of Columbus Council 6201 Jacqueline Danner Duane Evink Daniel Glasband Vivian Haydel Johns Hopkins US Family Health Plan Marilyn Knilans Aldyth Davis Exelon Matching Gifts Program GlaxoSmithKline Stephen T. and Jude D. Hayes Bruce and Ann Johnson Richard Korpan Glen Davis Carlyle Fay Gloria Dei Lutheran Church Lois Hayhoe Erik Johnson Ralph and Cindy Kortlever Daycos, Inc. William Fecteau Annette Godfrey Marie Headley Sheldon and Katherine Johnson Paulo Kos Elizabeth Dell Ellen Ferraro Urbano Godoy John and Angela Healy Thomas Johnson Michael Kost Dell Employee Engagement Fund Barbara Ferreira Andreas and Colette Goehring Thomas Hebert Johnson and Johnson Anton Kottenbrock Dianna Delmar Fidelity Charitable Fund Goldman, Sachs & Co. Karen Heiting Johnstone Supply George Kouyeas Anthony A DeMaria Yarry Fine Mark Goldstein William Hellmuth Johnstone Supply - Omaha West Jeff rey Kovan Robert Dennis FinTrust Capitol Advisors Google, Inc. Diane Henderson Johnstone Supply #148 Jay Kramer Gerald DeNotto First United Methodist Church of Hendersonville Stuart Gordon Voncile Hendricks Johnstone Supply #304 Patricia Krimmel Jason Dickey Fischer Sharon Gorick Garth Henning Johnstone Supply - Atlanta Kroger Vivian Dietrich Sherry Fisher David Gottler Carol Henrichs Johnstone Supply- Salt Lake City Ronald Krol Joseph and Kim Diggins William Fisher Kenny Grant James Henrichs Anne Jones Susan and Mike Kryston Dime Bank Foundation, Inc. Tom Fogle Lavall Grant Heritage Bank Edward Jones Kubes Jewelry LTD Robert Dineen Brian Foo William Graves Heritage Square Historical Mary Jones Arnie Kuenn Richard Dion Phillip Foreman Great-West Financial Mark Herzberg Peter Jones James Kulbacki Brian and Diane DiStassio Fort Bliss Offi cer and Civilian Spouses Club Green Bay Packers Foundation Jeff rey Hesson Boyd Jordan J Lacara Dixie Starnes Wenger Foundation Association Gordon Gregory John and Lisa Hester JTeam, Inc. William and Gloria LaChance Robert Doehling Fort Hood Offi cer’s Spouses Club Rex Grey Hickam Offi cers Spouses Club Stacy Juchno Stanley and Barbara Laing Kathryn Doherty Community Outreach Cathleen Griffi n Tate Hicks Matthew Kaczmarek Kenneth, Susan, and Mildred Landon Cynthia Dombeck Fort Lee Area Spouses Club Valrie Griffi th Hugh Hillman Ronald Kadoguchi LANFest Dawn Dominick Fort Polk Spouses Club Grimaldi Foundation Ralph Hinds Elva Kahn Ed and Linda Lange Dominick Donato Fort Sam Houston Spouses Club Sheila Grimm Stephen and Janet Hixson Mary Kain Robert Langlitz Michael and Vera Donovan Bradley Foster Frank Grobman Virginia Hoff man Kaiser Permanente Las Vegas Lodge #1468 Michael and Tracy Douglas Mark Foster John Guest H. Randolph Holder Kalberer Company Phillip Laugen Christopher M. and Stacy L. Drew Donna Fox William Guptill Florence Holland Jeff rey Kalicka Laura J. Niles Foundation, Inc. John and Janet Dufi lho Tyler Fraze Robert Gwin Holman Automotive Group, Inc. Andrew Kalt Joseph LaVita Margaret Dunham Bruce and Brenda Frederick John Gyulai Brenda Holmes Jane Kane An-Loc Le Duppler Family Fund Daniel and Valerie Fredericks Andrew Haak Gary Hood Warren Kaplan Paul Lecoq Eric Duren Richard Friedman Joanne Hady Jeanette Horman George and Rebecca Karatzis Karen Lee Gina Earle Jessica Friley Erin Hagebusch Robert House Patrick Keane Lee & Sakahara Architects, Inc. East Foundation John Fritch Dorothy Hahn Carol Howie W. Keenan James Leichtung Bryant Eaton William Frodsham Yvonne Haley Crystal Hubbard Duane and Catherine Keidel Barbara LePage Eden Charitable Foundation Richard Fulton Elaine Halliday Horace Hudson Keith and Polly Steiner Family Foundation Lester Poretsky Family Foundation, Inc. Edina Realty Foundation The K. Fund James Hamilton Peter Huff Charles Keown Christopher Lettiere Roscoe Edwards Haydn Fusia H C Hansen Huntsmann Holdings, LLC AP Keuring Dr. Pepper Barbara Lewey Efurnished Laurel Gainor Stephen Hanten William and Terri Hutaff Kiinde Lexicon Bank Eglin Spouses’ Club Paul Garrett Lee Hardeman Christian Hyek Jennifer Kim Lexington Veterans Association Vicki Eichhorn Mildred Gaston Ruth Harlan IBM Employee Giving Campaign Michael and Lynn Kincaid Liberty Mutual

23 24 TOP DONORS

Mike Liewald Lealand Meade James Naftel Mary Alyce Pardo Raymond James Charitable Endowment Jerry Shatzer Edward Lindsey Michael Meeuwsen Lauren Nalepa Chris Parker Fund Owen Shaw Aaron and Kristi Link Daniel Meisinger Patricia Nance David Parker Red Hat Matching Funds Timothy Sheahan Carolyn Litton Ralph and Terry Meola Richard Nathanson Diane Parker Maureen Reddington Shell Oil Company Foundation Litwin Family Foundation Meritage Cares Foundation National Charity League - Coppell Chapter Kevin Parker James Reed Adam Shorr LLR, Inc. Merlin One, Inc. National Charity League - Gardenia Chapter Parkside Builders Judith Reeves Suzanne and Robert Shull Lockaway Storage Merrill Lynch National Charity League - The Woodlands Lance Patterson David Reiss Brett Siebenaler Lockheed Martin Aeronautics Company Merrill Lynch, Pierce, Fenner & Smith, Inc. Chapter Lynda Patterson Greg and Donna Remmes Daniel Sigler Lockheed Martin Corporation/Lawton Sara Metz National Charity League Plano Marvin L. Patterson and Jill McEntegart Renaissance Charitable Foundation Signature Advisors Group, LTD Field Offi ce Angela Meyer Navy Offi cers Spouses Club of DC Robert and Jane Paulger Leroy Rey Suzanne Simpson Lockheed Martin Employee Rec. Jimmy Meyer NCL - Allen Craig and Cynthia Pauly Alex Reznik Lance Siraton Sandra Loﬂ in Jacob Meyers Peter Neale Paypal Giving Fund Karen Richey John Slater London & Thurber, LLC Michigan International Speedway Robert Negrete Brock Peacock Scott Rielly Scott Sloat Chris and Krista Loose James Miley Brenda Nelson Shelby Pearl Brian Ritter Hilary Smallwood Edward Lord Military-Civilian Charitable Foundation Justin Nelson Peninsular Lodge #95 Sharon Rodda David and Gail Smith Maria Lucarelli Andrew Miller Richard Nelson John and Beth Peoples Stephen and Patricia Rodgers Donna Smith Bard Luippold Gregg Miller Jeff rey Neufeld Peraton Ellen Rogoff Marcus and Celena Smith Benjamin Luthi Jay Miller Trudy Neufeld Daniel Pettit Mark Rolfs Michael Smith Shirley MacKay John Miller Lauri Newblom Pfi zer Foundation Stephen Romanowski Sharon Smith Francis Madsen Rita Miller Michael Newborn Pfi zer, Inc. Douglas Romig Steven Smith Major Brands, Inc. Wendy Miller Elaine Nisenoff Heather Pham Rotary Club of Lakewood Jonathan and Jaia Sojka George Makar Randall Mills Noble Energy Matching Gift Program Hien Phan David Rovin Francis Sommer Michael Malixi Milton American Legion Post 114 Building Francine Noel Joe Phares and Margaret SiIrila Roy E. Crummer Foundation Harry Soo Ruth and Martin Maltz Michael Minces North Carolina Community Foundation, Inc. Kimberley Phillips Rubin Lublin, LLC Todd and Pam Sorensen Jency Marcantel Stephen Miraglia North Dakota Community Foundation Phoenix Suns Run for Health Corp Southern Company Gas Joseph Marhoul Archibald Mixson Amanda and Casey Northrup Piasa Charitable Foundation Lisa Russell Nancy Spina Paula Marino Modern Burlap Robert Nystrom Henry Picken Geraldine Ryan St. Francis Equity Katherine Markham Modern Woodman Steven and Cynthia O’Bannon Michael and Elizabeth Pignatiello Philip Ryan St. Joan of Arc Catholic Church Linda Marlowe William Molloy Joseph O’Hara Pilot Travel Centers, LLC Lura Ryden Frank St. John Mary Marmonti Tamara Monesmith George O’Neal James Pitman Safeguard Properties John Stalter Kezia Marques Sharon Monical David O’Neill John and Patricia Pizza Diane Sakai-Furuta Bart Stanley Donna Martin Monster Jam Tim OConnor Phil and Gineen Platt Ronald Saletzki Gregory and Linda Stanley James Martin Mark Montgomery Trevor Odell Diana and Clark Pool SAME Scholarship Fund Brian and Carolan Stansky Mary and Dennis Martin Sophia Moore Eileen Okazaki Michael and Lorinda Powers San Antonio Area Foundation Todd and Patricia Steggerda Siobhan Martin-Schafer Kay Moreland Donna Oleson PREIT Associates, L.P. John and Nancy Sanders Robert Stephen Donna Mason Morgan Stanley Irvine Oliver David Premo Joseph Sarappo Tim and Holly Stephens Carol Massey Morgan Stanley Global Impact Funding Trust James Oliver Thomas Preston LaVerne Sargent Sterling Claims Management, Inc. MasterCard Impact Fund Morningstar of Greenbrier Frances Olsen James and Constance Pritchett Elizabeth Sayman Cynthia Stewart Leroy Maunu Mountain Post Spouses Club Eldin and Janice Onsgard Vince Proffi tt Frank Scappaticci Brian and Mary Storjohann Clyde Maxwell Peter Moyer William Organ Prudential Financial, Inc. Eric Schaevitz Jeff Stroud Joe Maxwell Robert Moyer Origami Owl Pruitt Title, LLC Carol Schneider Stephen and Tonja Stuart Sylvia Mc Ilnay Kathleen and Timothy Moynihan Jay Orlandi Kelli Pryor Robert and Catherine Schneider Walter Stuart Edeltraud McCarthy Christopher Mozilo James Ornellas PTS Worldwide, Inc. Schoellerman Foundation Marie Sullivan Adria McCool Erica Mulder Joe Osborne Ben Purcell Mark Schreiber Superlite Oldcastle APG Neal and Jamie McDougal Grady Muldrow Otto P. Berdach Trust Kieran Purcell Todd Schwantes Sussex Area Service Club Judith McFall Multi-Bank Securities, Inc. Oxford Baptist Church Paul Pursell Dewight Scott Susan Sutton Steve and Melody McKinley Darlene Munfakh Pacifi c Gas and Electric Company Philip Quigley Scudder Family Foundation Julie Suzuki McLean Quilters Unlimited Louis Mustacchio Katharine Page Donald Raitzer Elizabeth Shambeau Joseph Sweeney John McManamon David and Melanie Mustone Manuel Panar Patricia Ramirez Jay and Karen Shapiro Ronald Tackett Randall McVeigh My Success Team, LLC Ralph Paparella James Rank Sharks Foundation David Tallant

25 26 TOP DONORS Program Delivery in a Pandemic

Agnes Tam United Way of Central Louisiana Theodore Williams Philipp Taussky United Way of the Black Hills James Williford Margaretta Taylor Ravi and Sheryl Vallabhan John Willis TCC Gives Marie Vallecorsa Michele Lillie and Douglas Wilson TCC Wireless Van Gilder Family Foundation Women’s Overseas Service League - San TD Ameritrade Clearing Henri Van Helden Antonio League Kent TeKrony Thomas Van Leeuwen Edward Wong Mark Templeton Mark Vandegrift Robert Wood Nathan Tennyson Vandenberg Thrift Shop Scott and Almarie Wood Tesc Charitable Fund Deborah VanDyk Paul and Claudia Woods The Arthur H. Merry and Ernest B. Merry Vanguard Jeff rey Woodward Foundation, Inc. Jim Vanhorn William Woodworth The Baupost Group, LLC Patrick and Donna Varriano Joseph Wootten The Blackbaud Giving Fund Keith Veneziano Cindy Worley RespondING INNOVATING GROWING The Boeing Company Karen Vesely Milan and Marianne Wukadinovich The Carrying on Project VFW Post 6018 Joyce Yamane As the devastating global spread of We did not stop there. By combining virtual None of this would have been possible without The Chai Fund Michele Viviano Yawkey Baseball League, Inc. COVID-19 became a reality in the United with in-person, drive-thru events that adhered our volunteers. In a time of uncertainty, our The Community Service Foundation of Viviano Flower Shop Ethan Youderian States in March, lockdowns followed. to safety protocols, Operation Homefront was volunteers rose to the challenge. At events Broward Thomas Vokes William Young This forced us to quickly pivot to a virtual able to serve our families in new ways. throughout the nation, volunteers ensured their The Dolores & Donald Burnett Foundation Kyle Volker Z & Z Supply Co., Inc. ® celebration of the Military Child of the Year Staff , partners, and volunteers stepped up safety and the safety of our military families by The Greater Cincinnati Foundation Ann and Daniel Von Hoff Nicole Zamora (MCOY) Awards gala. adhering to all CDC, state, and local protocols. The Hayden Foundation Voya-Frontstream Joe Zazzi to fi nd innovative ways to continue Star- The High Pointe Foundation W.J. & Kathy Chamblin Family Helena Zodrow The celebration of our MCOY winners and Spangled Babies, Back-to-School Brigade, To help make drive-thru events more The Kelter/Blair Family Foundation, Inc. Marion Zola their families is a time-honored tradition and Holiday Meals for Military that were fun celebratory they crafted homemade signs The Marak Family Foundation Jerry Wagner Stephen Zukotynski and Chi K. Tran that takes months to plan. With less than and safe for families. fi lled with warm, welcoming, and encouraging The Rogers Foundation Paul Wagner a month’s notice, staff , partners, and Meanwhile, donors and partners helped messages. They stuff ed backpacks and Michael Wallace The Tom & Frances Leach Foundation, Inc. volunteers quickly shifted to respond to fi ll gaps. Our Critical Financial Assistance food boxes. They stacked teetering diaper Peter Thistleton Walmart #24 the changing landscape. Leveraging social program broadened to include COVID-19 towers and wrapped festive Christmas gifts. Stephen and Barbara Thomas Walmart #2092 media channels, the gala became a virtual related requests, funding over $985,000 in They dressed up as Santa and Mrs. Claus, Sheryl Thompson Walmart #2828 celebration, with messages of thanks and donned elf costumes, and bundled up to Thompson Machinery Escrow Services Bradford and Carol Walters assistance to help families pay essential bills congratulations sent to the winners. Staff stand outside in 32-degree weather. Thomson Reuters Walters & Mason Retail, Inc. such as mortgage, utilities, car payments, Kimberly Throm Shih-Chen and Pei-Yin Wang later created a book of those messages emergency home repairs, and food items. COVID-19 kept us socially distant, and sent a copy to each winner. Tidewater Offi cers Spouses Association Reino Wantin We prerecorded video messages from but Operation Homefront volunteers Tan Tik-Han Jeff rey Watermolen We also created virtual Homefront Celebration Operation Homefront leadership and demonstrated that they would go above Barbara Timone Carylon Watson events, awarding two military spouses partners so when new homeowners and beyond to keep us together to deliver Peter Tomasek Michael Weatherly with full-tuition scholarships to Southern our programs to military families nationwide. James and Judith Weedon in our Permanent Homes for Veterans Lee Toolson New Hampshire University. The Veteran Without our volunteers, Operation Homefront TowerCares Foundation John Weems program walked through the door of Caregiver Support program hosted virtual would not have been able to meet the Travis Credit Union John and Victoria Welisch their donated home for the first time, Travis Spouses Club Wells Fargo retreats, support groups and created three they received a personal welcome. demand of military families seeking food, Dennis and Joan Triﬂ etti Weremeychik new fully virtual support groups. baby necessities, and school supplies. Trinitarian Congregational Church Werner Enterprises, Inc. William Troy Tish Wescott TRUiST Jim Whisenhunt We DELIVERED Lorenzo and Lori Tubaya Wendy White o one could have known how 2020 would become the year of a global pandemic. But by coming together, our staff and Tulalip Tribes Charitable Contributions Fund Anthony Whitney volunteers, board and advisory council members, corporate and foundation partners, and our individual donors ensured Guy Turgeon Alicia Whittington OperationN Homefront was able to respond and deliver programs when our military families needed us most. We know that the Twentynine Palms Offi cers Spouses Club William Wilder Unbridled Charitable Foundation Joseph Wilkens unwavering commitment experienced in our darkest times in 2020 will continue into the next year. And for that, we thank you.

27 28 PARTNER HIGHLIGHTS The Home Depot Foundation hroughout 2020, as military families experienced the fi nancial strain created by the COVID-19 pandemic, they turned to Operation The Home Depot Foundation shares a strong commitment with Operation Homefront to Homefront. They trusted us to be there for them when they needed us most, and thanks to you – our community of partners, donors, T serve veterans in need. In December, The Home Depot Foundation partnered with Operation and volunteers – we were able to support them during these unprecedented times. Homefront for their second annual Operation Surprise campaign. Together, The Home Depot Foundation and Operation Homefront surprised 50 military families with the incredible news that they would be receiving up to two months of rent or mortgage payments. This donation brought joy to military families during the holiday season and provided the relief they needed to start the new year one step ahead. 11 Days of impact

In November, in recognition of Veterans Day, Operation Homefront launched our 11 Days of Impact campaign and issued a challenge to raise $111,000 to support our mission. We would Love’s Travel Stops like to thank all of our donors and partners for their generosity in accepting the challenge. With the support of partners such as American Furniture Warehouse, Brown & Brown Insurance, In July, Love’s Travel Stops donated $125,000 to Operation Homefront. Customers helped increase Carnival Cruise Line, Interstate Battery, Knockaround, Maaco, Navy Federal Credit Union, the donation amount by purchasing a special-edition Operation Homefront/Love’s 24-ounce mug. Sempra Energy, and others, we raised over $170,000. For each mug purchased, Love’s donated an additional $2, totaling $25,000, bringing their total donation to $150,000. In December, Love’s employees from their corporate oﬃ ce and surrounding retail locations volunteered to help distribute meals at a drive-thru Holiday Meals for Military event.

CVS PHARMACY U.S. Bank In May, in honor of Military Appreciation Month, CVS Pharmacy donated $100,000 to Operation Homefront, in support of our mission to build strong, stable, and secure military In 2020, as a part of their Driven to Serve initiative, U.S. Bank partnered with Operation Homefront families. Throughout the campaign, Operation Homefront was listed alongside P&G in various to donate vehicles to six military families. Those who received donated vehicles included an Army marketing touch points, including a weekly circular, the CVS Pharmacy website, and in-store. veteran and single mom whose previous car was destroyed in a ﬁ re, a dual-military couple with We are excited to welcome CVS Pharmacy back to the Operation Homefront family. CVS ﬁ ve children, and a veteran with special-needs children. Operation Homefront is grateful to the U.S. Pharmacy also supported our Star-Spangled Babies shower in North Carolina with diapers Bank Dealer Services team and all of the local car dealerships who made the donations possible. and gift cards for guests.

Dollar Tree Walmart FOUNDATION

For 15 years, Operation Homefront has been Dollar Tree’s national charity of choice. During The Walmart Foundation supported Operation Homefront several ways in 2020. A $225,000 this time, Dollar Tree’s corporate and employee giving, as well as in-store customer purchases, Bridge grant helped strengthen Operation Homefront’s brand and enhance mission delivery have contributed millions in cash and in-kind donations for our Back-to-School Brigade, through a new website, improved internal data collection and reporting, and ampliﬁ ed digital Holiday Meals for Military, and Holiday Toy Drive programs. In 2020, Dollar Tree launched marketing. In addition, regional grants and in-kind gifts totaling $182,946 funded Recurring Choose to Give, an employee giving campaign, raising nearly $520,000 for Operation Family Support and Critical Financial Assistance programs. Homefront in the inaugural year.

29 30 awards AND recognition WHERE WE'RE HEADED “Thank you for believing in us, and Thank you for being our Cornerstone Award stepping-stone and rock in hard times when we truly need it.” Instituted in 2015, Operation Homefront’s Cornerstone Award recognizes −Transitional Housing (Village) graduate individuals who have helped us transform how we deliver on our promise to Geraldine Ferraren, Navy veteran military families. We are excited to profi le our latest recipients: EMPLOYEE OF THE YEAR Camille Jenkins, Vice President Mike Monroe, Director, Veterans Joe O’Hara, an Area Director based in National Customer Relations, Initiatives, A. James & Alice B. Clark Quincy, Massachusetts, shows unwavering 020 was a year of disruption and change… a year to ensure our programs and services will be there to Meritage Homes Corporation, has Foundation, has been instrumental commitment to Operation Homefront’s core of challenges for America. As we look to the future, support thousands more military families through their been a champion for our Permanent in the creation and development of values. He stepped up as interim Region we2 want to be a key part of the eff orts to build a stronger fi nancial hardships. In 2021, we are preparing to embark Homes for Veterans program, Operation Homefront’s Transitional 3 Senior Regional Director, planning and America. America’s strength depends, at its core, on our fi rst ever major fundraising campaign. We fully responsible for the donation of 13 Homes for Veterans program and in executing a full calendar of events using on strong, vibrant communities building economic expect our “United We Stand” campaign will give even newly built, mortgage-free homes expanding the capacity and goals of COVID-19 protocols. Joe’s tireless eff orts bridges and social ties. Military families have been and more Americans an opportunity from Meritage. She has said that the our Transitional Housing (Villages) resulted in several big development successes continue to be key contributors in their communities, to help us help this very special most rewarding part of her 20-year program. A Marine Corps veteran, this year to include substantial donations from bringing the assets of service, teamwork and duty to and deserving group of our fellow career is the hands-on work she does Mike understands the challenges Bob’s Discount Furniture, Visions Federal the civilian communities to which they return. It is a citizens... for decades to come. with Operation Homefront. military families face in transition. Credit Union, Carrabba’s Italian Grill on tragedy that too many military families struggle to make Long Island, and the continued expansion ends meet, particularly as they transition, and it is why As this Annual Report presents, of Operation Homefront programming we work tirelessly to provide our highly-regarded relief, we were extremely proud to be throughout New England. resiliency and recurring support programs to tens of there for America’s military families and respond in thousands of military families each year. even greater numbers during this most challenging of years. You can join us and ensure we keep America’s But, we fi nd more need our help each year. That is military families – a cornerstone of their communities – why we are looking ahead to raise the funds needed stronger, more stable, and more secure.

2021 MAJOR MILESTONES

Critical Financial Permanent Transitional Back-to-School volunteer OF THE YEAR Assistance (CFA) Homes for Housing- Brigade (BTSB) Previous Cornerstone Award Recipients: Tonia Russell, from New York, was an Fulfill our 50,000th Veterans (PHV) Villages (TH-V) Deliver our Gina Collins, former Chief Marketing Offi cer, Outback Steakhouse Operation Homefront employee from 2013- request for help, Graduate our 650th Provide our 450,000th Kathy Cox, former Senior Manager, Walmart Foundation 2015 and has volunteered since 2015. She is a providing over military family 6,000th month of backpack with Chelle Davis, Manager, Investor Relations, Dollar Tree caregiver herself and always thinks of families $35M in assistance from this housing rent-free housing, school supplies fi rst. She chairs the Advisory Council and has Ed Delgado, former CEO, The Five Star Group to military families program, providing saving military to a military child, encouraged the council members to become Marc Knowles, Global Military Team Leader, P&G (by the end of 2022) saving families over more involved. For the Santa Boots program, over $95M in families over $7M Heather Prill, Senior Manager, Strategic Partnerships & Programs, The Home Depot Foundation Tonia located three deserving families in record deeded home in rent/utilities $50M in back-to- Ken Ruff , VP, National Accounts, Beam Suntory time. With COVID-19 changing how we had equity to military costs school expenses Rusty Smallwood, former AVP REO-Manager, JPMorgan Chase to do our events, she quickly developed a families successful plan with the local American Legion post that can be used for future events.

31 32 Trusted & Respected

33 OperationHomefront.org