Message from SAA North America

Dear Valued SAA Customer:

This month, in honor of International Women’s Day, we salute all the outstanding women around the world and reflect on their soaring success not only at SAA but as leaders in the travel industry. In the spirit of celebrating women’s achievements across the world stage, we took great pride in having had the pleasure of flying to as she brought home the coveted crown. Read on for further details about her global success.

March also marks ’s 63rd Independence Day, and we are proud to provide the only daily nonstop flights between the USA and Accra. For first time visitors to Ghana, we included an overview of its exceptional wildlife and vastly protected land, ideal for nature lovers and ecotourists alike. We also discuss the safety measures we’re taking as a response to the coronavirus, the benefits of flying on our A350-900, currently operating between New York and , and our domestic low-cost partner, Mango. Additionally, we also share our latest fare specials and flight-inclusive vacation package.

We hope you enjoy this month's SAA E-News and we invite your feedback and comments. We look forward to the pleasure and privilege of serving you onboard .

Warm regards, South African Airways North America

South African Airways' Featured News

SAA’s Response to the Coronavirus

South African Airways wants to re-assure customers that we are doing everything we can to protect you from contracting the COVID-19 (coronavirus) while flying with SAA. We are following all procedures, advice and guidelines as advised by the Centers for Disease Control and Prevention, World Health Organization, International Air Transport Association (IATA), and airport and customs authorities to ensure the safety of customers.

In efforts to maximize the safety, health and well-being of our customers and crew, we’ve taken measures that adhere to strict procedures. To combat the spread of COVID-19, we have intensified our cleaning protocols and increased our use of EPA approved disinfectants, with special focus on high frequency touch points, such as hard surfaces and window shades. Our Airbus fleet is equipped with state of the art, high-efficiency particulate air filters and biohazardous kits. Additionally, our cabin crew have been trained to handle any situations where symptoms of the COVID-19 virus are displayed and work closely with our ground and in-flight medical assistance.

We will continue to monitor the situation as it unfolds and will provide an update in the instance of any new developments. Should any possible COVID-19 events be suspected on our aircraft, the aircraft will be taken out of service immediately and put through an intense decontamination and sanitization process.

For more information on our procedures and guidelines, click here.

Special Business Class Fares from Washington D.C. - Dulles to South Africa

South African Airways invites you to fly in style for less. We are offering special fares from Washington Dulles to South Africa in our award-winning Premium Business Class Cabin. Round-trip Business Class fares start from $3,959* (restrictions apply) from Washington D.C. to and $4,139* (restrictions apply) to Johannesburg from Washington D.C. This fare is applicable for travel Monday through Thursday and valid for travel between now and January 28, 2021, with tickets purchased by March 31, 2020.

Effective March 2, 2020, the Airbus A330-300 will operate the Washington Dulles route on a daily basis. The interior design of SAA’s A330-300s provide a comfortable environment for long-haul travel with warm, neutral colors, textures and finishes that are inspired by the airline’s African culture and heritage. In SAA’s seating configuration, the aircraft has the capacity for a total of 249 passengers, with 46 seats in Premium Business Class. The Premium Business Class cabin on the A330-300 offers 180° flat-bed seats with the convenience of direct aisle access for every passenger, gourmet meals, award-winning South African wine, on-demand entertainment system, noise cancelling headphones and power / USB ports at every seat along with increased privacy. Included in the Premium Business Class experience are luxurious lounge facilities to unwind and refresh, tasty bites and drinks, snooze rooms, rainfall showers, business and entertainment areas and so much more.

*Restrictions: The $3959 fare is valid for Business Class roundtrip travel from Washington Dulles (IAD) to Cape Town (CPT) Monday-Thursday through January 28, 2021. The $4139* fare is valid for Business Class roundtrip travel from Washington Dulles (IAD) to Johannesburg (JNB) Monday-Thursday through January 28, 2021.Fares must be purchased within 5 days of reservation being made or at least 7 days prior to departure or by March 31, 2020 whichever is first. Maximum stay: four months Seats are limited and may not be available on all flights. Cancellations before/after departure: fares and carrier-imposed fees (YR/YQ/Q) are non-refundable. Date change fee: $500 plus any applicable fare difference. Administrative fees may also apply. Infant (not occupying a seat) discount - Pays 10% of the adult fare. Baggage and optional service fees may apply. Reservations made 7 days or more prior to scheduled departure may be canceled without penalty up to 24 hours after the reservation is made. Fares, fees, rules and offers are subject to change without notice. Other restrictions may apply.

Music, Movies and More Aboard Our New Airbus A350

Our new A350-900, now flying nonstop between New York and Johannesburg, combines optimized service and features to deliver a pleasant and relaxing in-flight experience. With seating for up to 339 passengers and increased space, passengers can expect to arrive to their destination feeling refreshed.

The aircraft offers enhanced features in Economy Class that include the following:

• Newly designed slim-line seats with adjustable headrests in a 3-3-3 configuration • USB ports and access to PC power ports at every seat • On-demand entertainment system with high definition 10” screens to enjoy hundreds of movies, television shows, interactive games or audio programming with hundreds of selections from which to choose South African Airways' Featured News • Quiet comfortable cabin with low humidity level • A selection of freshly prepared meals, coupled with complimentary South African wines and bar service • An amenity kit to freshen-up during flight

For more information or to make a reservation, please visit our website.

Getting to Know Mango

Our domestic low-cost partner, Mango launched operations in October 2006. Since its inception, it has grown to boast a fleet of state-of-the-art aircraft, opened routes in major destinations within Africa. Its operational success has also awarded Mango the prestigious recognition by Skytrax World Airline Awards as the Best Low-Cost Airline in Africa.

Mango has a fleet of new generation Boeing 737-800 aircraft, which boast a seating capacity of 186. The seats were designed to provide ergonomic support and spacious legroom. Passenger safety and comfort is of utmost importance to Mango. They perform regular aircraft maintenance and inspections through SAA’s Technical Division. Over the years, Mango continued to strive towards meeting international best practices for the low- cost carrier sectors and is focused on keeping passengers happy by offering pleasant flights at affordable rates.

Mango flies between South Africa’s major airports and offers air service between the following cities:

• Johannesburg (OR Tambo International) and Cape Town • Lanseria (Johannesburg) and Cape Town • Johannesburg and • Cape Town and Durban • and Cape Town • Johannesburg and • Johannesburg and George • Johannesburg and Elizabeth Town

For all those who love island living, Mango also operates flights between Johannesburg and Zanzibar.

Benefits of Flying with Mango:

• South African Airways Voyager members can redeem SAA Voyager miles with Mango • Online check-in and seat selection • SA codeshare customers traveling on multiple sectors can through-check their baggage to the final destination when booked on the SA code all the way, connecting between Mango, SAA and other codeshare partner operated flights. • Mango offers its guests the widest booking and payment options through its extensive distribution network

Discover why thousands are choosing Mango. For more information and reservations, Click Here.

SAA Brings Miss Universe Back Home Aboard New A350-900 Aircraft

South African Airways was honored to bring , Zozibini Tunzi back home aboard its brand-new Airbus A350-900 from New York. Her sparkling presence aboard SA204 added excitement on the 15-hour journey between New York and OR Tambo International Airport in Johannesburg as customers interacted and took pictures with her. “SAA is more than an airline, we - as Zozibini - are African first. We are a proud carrier of Africa’s hopes and dreams and its unlimited potential, which leaves us bursting with pride as we welcome our daughter back home and celebrate her global success,” said Zuks Ramasia, SAA’s ACEO.

“Our crew described the opportunity to fly a South African born Miss Universe as one of their proudest and memorable experience, one that will remain an indelible highlight in their careers,” said Ramasia. SAA flew Zozibini back to South Africa as one of the “Homecoming” partners to showcase pride, patriotism and embrace African heritage. In December, she flew SAA to Sao Paolo to participate in the Miss Universe contest as arranged by the Miss SA Pageant organizers.

The 25-year-old student hails from Tsolo in the Eastern Cape. She was crowned Miss Universe 2019 after previously being crowned 2019. She is the third woman from South Africa to win the title, and the first black woman since Leila Lopes was crowned .

Ecotourism in Ghana Source: Touring Ghana

Ghana is a nature lover’s delight. It’s sunny equatorial climate and fertile well-watered soils sustain an enchanting selection of wildlife, ranging from elephants to monkeys and marine turtles to crocodiles, as well as hundreds of colorful bird and butterfly species. More than 5% of the country’s surface area has been accorded official protection across 16 national parks or lower- profile conservation areas, of which the most popular tourist destinations are the vast Mole National Park in the northern savannah and the forested Kakum National Park near the coast.

Over recent years, Ghana has emerged as a pioneer in the field of community-based ecotourism, which aims to create a mutually beneficial three-way relationship between conservationists, tourists and local communities. The Boabeng-Fiem Monkey Santuary, home to sacred troops of mona and black-and-white colobus monkeys, led the way in 1995, and it remains the flagship for more than two dozen other community- based tourism projects countrywide. These range from the award winning Wechiau Hippo Sanctuary in the Upper West and Amansuri Wetland Sanctuary in the Western Region to cultural sites such as the Domana Rock Shrine, set in the forests near Kakum National Park, and the painted houses and pottery of Sirigu in the Upper East. Ghana is highly alluring to birdwatchers, with 725 species recorded in an area comparable to Great Britain. For casual visitors, it is colorful savannah birds such as gonoleks, rollers, parrots and weavers that tend to catch the eye, as well as the eagles and other raptors that inhabit the drier north. Serious birdwatchers, however, are likely to want to seek out the more elusive residents of the shadowy rainforest’s interiors of Kakum, Bui and Ankasa, as well as the exceptional variety and volume of marine species that congregate on coastal lagoons such as Keta, Songor and Muni-Pomadze.

Cooking Corner

South African Koeksisters (Cake Sister) Recipe by: Living in South Africa Magazine

A traditional South African sticky donut treat that's deliciously sweet, sticky, crunchy and drenched in syrup, laced with cinnamon, lemon and ginger. Absolutely perfect for snack or tea time and even breakfast.

Ingredients:

Syrup • 1 cup water • 2 1/2 cups white sugar • 2 1/2 tsp. lemon juice • 1 tsp. vanilla essence Dough • 1 1/2 cups cake flour • 4 1/2 tsp. baking powder • 1/4 tsp. salt • 20g butter or 20g margarine • 5/8 cup vanilla-flavored soymilk • 3 cups canola oil

Directions:

1. Put the water and sugar in a pot and bring to boil on low heat. Stir frequently until the sugar is completely dissolved. Boil for 7 minutes. 2. Remove the pot from the stove and stir in the lemon juice and vanilla essence. Put the pot into the fridge. 3. Mix the flour, salt, and baking powder thoroughly in a mixing bowl. Break the butter or margarine into small pieces and add to the four mixture. Add the milk. Mix well until a dough is formed. 4. Roll the dough out to a thickness of 5 mm (+ or - 1/4 in.). Cut the dough into thin (+ or - 10 mm or 1/2 in.) strips. Take 3 strips and join their ends on one side. Braid the strips to desired koeksister length and join other ends. 5. Heat the oil in a pot until fairly hot. Put about 3 koeksisters (or what can fit) at a time in the oil and fry them on both sides until they get a golden-brown color. As you remove the koeksisters for the oil, place them directly into the syrup from the fridge. It is important to keep the syrup cool, so between soakings, return the syrup to the fridge to maintain its coolness. 6. Remove the koeksisters from the syrup and allow the excess syrup to drip off. Place them in the refrigerator to cool and then eat!

Upcoming Events in South Africa

Two Oceans Marathon: April 11, 2020

Africa's biggest running event and 'the world's most beautiful marathon', takes place every year in Cape Town on Easter Saturday. The Two Oceans marathon attracts some 20,000 participants who take on 56 km of open road and challenging mountain climbs. An interesting feature of the route marathon, is it passes both oceans surrounding the South African shoreline - the Indian and Atlantic Oceans.

Pietermaritzburg Royal Show: May 2020

The biggest and longest running event in KwaZulu Natal, also known as "The Royal" the show, has been attracting exhibitors and attendees since 1851. The show has features 13 different exhibition halls and 350 trade stands showcasing hundreds of craft and home industry exhibitions and stalls as well as competitions for birds, livestock and agricultural produce.

South African Airways' Special Promotions

Group Special Offer Restrictions: This offer is valid for round-trip travel through December 09, 2020 from New York – (JFK) and Washington D.C. - Dulles (IAD) in Economy Class on South African Airways operated flights only. Applicable for bookings requested after February 01, 2020 and booked by May 31, 2020. Valid for new ad-hoc group bookings and not to series bookings. Taxes and surcharges apply. Request your group quote by emailing: [email protected].

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South African Airways Reservations South African Airways Group Sales

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South African Airways Vacations South African Airways - North America Tel: 1-855-359-7228 (1-855-FLY-SAAV) 1200 S Pine Island Road, Suite 650 Hours: 24 Hours a day / 7 day a week Plantation, FL 33324 www.flysaavacations.com Tel: 1-954-769-5000

The Best of South Africa Special Offer: *Price is per person based on double occupancy and economy class flights. Valid as of March 1, 2020, for departures from New York John F Kennedy and Washington Dulles between April 01 - May 31, 2020; and August 11 - August 30, 2020 based on availability. With the same itinerary available at higher prices during other travel periods. Other departure points and domestic flights within the U.S. can be booked. Price for other departure cities and/or travel dates may vary. Subject to availability and currency exchange rate fluctuations. Prices are valid for new bookings only, are not retroactive and may change without notice. Package includes all government and airline-imposed taxes and fees. Baggage and optional service fees, cancellation charges and other restrictions may apply.

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