Preview

Innovation In a ringing endorsement of the parking industry, Parkex 2009 is going to be the and biggest ever with over 100 exhibitors and thousands of predicted visitors. insights Parking News previews the show REGISTER Held over the 21-23 of April In addition to NOW A full Subjects covered include: in Birmingham’s huge NEC, the stands and programme I Hospital parking - new word Parkex will feature all the displays of the of seminars on an increasingly leading suppliers in on- and exhibitors, there www.parkex.net will be held controversial issue; off-street parking, access will be the well- at the Parkex I Bailiff debt collection control, parking known and loved IPP theatre. Each day challenges - new insights into management, software, lounge where IPP will concentrate on a ongoing problems; refurbishment, members and would-be IPP different theme, with ‘Off- I Blue Badge reform - everybody enforcement, training and members can come in for a chat Street Enforcement’ covered on wants it but how is it going to payment processing and and meet other interested the first day, ‘Encouraging be done?; much much more. The members. Do you have views Excellence’ on the second day I Parking enforcement across enforcement industry will about the IPP? This is the place and ‘Parking Initiatives’ on the national borders - the numbers also be well represented. to make them known. final day. of foreign vehicles incurring penalties are frightening, but how will future enforcement work?; I Parking training - the latest initiatives; and I Parking safety - always a key issue. Each of these seminars will be conducted by a confirmed expert in the field. In addition to Parkex itself, there will be free access to Traffex and Street Design exhibitions both of them leading events in their own areas and both of interest to parking professionals. Nothing but work makes for a dull day and on 22 April the traditional Gala Dinner, sponsored by Equita, will be held among the exalted surroundings of the Birmingham Hilton. A great occasion to discuss the industry, life and all its rich variety with colleagues and friends, the Gala Parkex event partners Dinner will see the best in food, entertainment and charming company- so come and blow the blues away.

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Come and see us at A-Z Parkex Exhibitors Stand P46 Exhibitor Stand Davies Enforcement P42 3C Transac UK Ltd P110 Debt Recovery Plus Ltd P46 A.R. Hungary, Inc. P201 Deister Electronic UK LtdP195 ACS BPS Ltd P186 Designa UK Ltd* P52 The SPECIALIST NAME in Alfia Ltd P220 Dorman Varitext Ltd P175 Alpha Parking Ltd P114 Equita Ltd P84 LSS Consultants P45 RR Donnelley Global Ampetronic P11 Erich Utsch AG P230A Mabey Support Document Solutions P141 Another Level Car Parks P211 Euro Car Parks P163 Systems Ltd P233 Safer Parking Scheme P144 APCOA Parking (UK) Ltd P190 Euro Parking P215 Makers Parking Limited P196 Scheidt & Bachmann Approved Operator Excel Parking Marston Group Limited P60 (UK) Ltd P205 Debt Recovery Scheme P144 Services Ltd P185 Metric Group Ltd A10 SCS Security Design P15 APT Skidata Ltd A30 Fashion Systems Ltd P112 Mirada Connect P210 SEA (Group) Ltd P1 Barbour Logic P48 Fast Park Sistema srl P80 Money Controls Ltd P178 SIX Card Solutions BASF Construction Furnitubes Mouchel P102 UK Ltd P110 Chemicals (UK) Limited P82 International Ltd P231 Nagels UK P130 South Thames College I Quick, efficient, I Business Free solicitors BC Technology P232 GlobeTech Ltd P160 NCP Services P30 Development Unit P230 effective. Letter Before Bebarmatic Goodwillie & Corcoran P21 Newlyn Plc P100 Parksysteme GmbH P10 Spur Information HIB Huber Integral Nuneaton Signs P234 recovery process. Action. BemroseBooth Group P24 Bau GmbH P229 Solutions Ltd P161 OneStep Solutions plc P12 I I Berry Systems K100 HTEC Ltd P177 The Parking Shop Ltd P49 Single letter Regular client P.I.E Enterprises Ltd P111 Bristow & Sutor P43 I-Trak Global Pty Ltd P197 Thermotor Ltd P135 strategy. updates and review Parkeon Ltd P70 British Parking Ibersegur Systems S.L. P220 TopDeck Parking K100 Parking Associates Ltd P9 meetings. Association P144 Imperial Civil Town & City Parking P23 Parking News P144 Cale Briparc Ltd P200 Enforcement Solutions P101 Traffic and Parking Parking Review P174 CardPOS Europe P171 Institute of Parking Consultancy P23 Parking World P80A Circontrol S.A P47 Professionals P144 Traffic Management ParkingEye P83 Products Limited CitySync Ltd Z10 Intelligent Devices Inc P81 ParkMagic (TMP) Ltd P71 Civil Enforcement Now P144 iView Solutions Ltd P179 Mobile Solutions P172 Triflex (UK) Ltd P13 Cobalt Telephone Jacobs Certificated ParkMobile UK P32 Unity Parking Technologies P120 Bailiffs P51 Recruitment Limited P132 Collect Services Ltd JBW Group Ltd P61 Parx P176 USL StructureCare Ltd P140 & RTDIS P123 Keltic Uniforms P143 Philips Collection Variable Message Commend UK Ltd P213 Key IVR Ltd P164 Services P62 Signs Ltd B32 Complus Teltronic P213 KYTronics Co Ltd P212 Phoenix Commercial Collections Ltd P113 Verrus P142 Condek Liberty Services P141 Portapark P44 Vertex P161A Manufacturing Ltd P31 Local Parking Security/ Creative Car Park Ltd P103 Ranger Services P53 VINCI Park P122 Secure Money Systems I I CreditCall P50 Ltd P121 Ringway Signs Ltd D102 Whyte & Co P191 Bespoke BPA Approved Cummins-Allison Ltd P136 London Borough of Ross & Roberts Limited P182 WPS UK Ltd P20 collections. Operating DAP Technologies P162 Camden P214 Rossendales Ltd P41 Zeag UK Ltd P131 I Online case Scheme Classified Sections Correct as of 20 March 2009 management members. system. Access control, security and parking modular systems and solutions: Page 46. Print management, manufacturers and management systems and solutions: Consultants, training, institutes, research suppliers: Page 54. Page 34. and associations: Page 48. Publications: Page 54. Cash and cashless parking payment On-street IT management solutions and Sign manufacturers, car park and highway It is ouraim to become the UK’s premierDebtRecovery Company, not necessarilythe biggest, but the best. With our handling systems and solutions: Page 40. systems: Page 50. safety warning products and solutions: collective experience and by learning from other peoples mistakes we believe we have devised a market leading debt recovery Certificated bailiffs: Page 42. On- and off-street parking management Page 56. strategy which is quick, efficient and most of all delivers results. Unlike many DCA’s we do not charge joining fees or charge any Car park maintenance, refurbishment and operators: Page 52. Uniforms: Page 56. money upfrontto ourclients. Indeed in most instances we actually add ourfees to the debt meaning ourclient receives100% of All under one roof! the outstanding debt back. Jason Brierley, Director For further information contact: Three shows, three days, one hall: Parkex will co-locate with Traffex, the 24th “ traffic engineering, road safety and highways maintenance exhibition. Parkex Jason Brierley 2009 also sees the launch of the Street Design exhibition, a visionary new event that will showcase the latest products and services used in creating the E-mail: [email protected] built urban environment. Mobile: 07590 426939 An unmissable event: With Parkex, Traffex and Street Design in the same hall, you will have the opportunity to meet over 500 exhibiting companies. So ” T: 0844 5610965 whether you are from a local authority, central Government, private sector contractor, parking operator – or if you are in the parking industry, then a visit to Parkex is a must. www.drpl.co.uk

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Access control, security and for parking guidance systems, bringing innovative solutions to fire and gas detection and a diverse range of markets parking management systems recharge stations for electrical worldwide. The tranSpeed vehicles. product family is primarily and solutions CIRPARK is one of the most designed for automatic vehicle advanced parking guidance and driver identifcation in systems with single space applications such as parking monitoring of the market and is management, using either the MAKE YOUR CARPARK(S) ACS BPS Limited in over 80 car parks in more latest UHF or microwave The latest CARMEN license plate powered Tempo P&D machine bebarmatic has provided parking than 24 countries. technology. MORE PROFITABLE… Stand: P186 recognition software engine is incorporating Chip & PIN. management systems with ...... C: Paul Gillespie able to read vehicle plates from ...... barcode tickets. The range also CitySync Designa UK Ltd T: +44 (0) 7899 885495 most countries of the world, for Ampetronic contains automatic bollard …byhalving lightingcosts! E: [email protected] example Latin, Arabic, Chinese systems, CCTV,ANPR and usual Stand: Z10 Stand: P52 www.acs-inc.com/tr and Cyrillic characters. Stand: P11 access systems. C: Natalie Smith C: Tony Wakeling ® The European version now C: Jackie Allen ...... E: [email protected] T: (+44) 0 1932 784 040 Save It Easy converters from ECSL will cut ACS has more than 30 years of includes a country recognition T: 01636 610062 BC Technology T: (+44) 0 1707 275 169 E: [email protected] lighting energy consumption and costs in your car park(s) experience in comprehensive feature to identify the origin of E: [email protected] www.citysync.co.uk www.designa.com by between 34% to 56% - and possibly by even more! parking solutions, with over the vehicle. www.ampetronic.com Stand: P232 1,000 sites equipped all over the ...... C: Kevin S Clarke CitySync is a world leader in the DESIGNA stands for integrated ® world. ACS currently provides Alfia Intercom systems are common T: 01933 468200 challenging ANPR technologies solutions in the field of parking With plug-in simplicity Save It Easy units enable equipment to a number of place in car parks. They provide E: sales.support@bctechnology market. Working exclusively with revenue management you to convert conventional fluorescent strip lighting to leading shopping centres, Stand: P220 the potential to increase service .co.uk carefully selected UK equipment. Every energy efficient T5 tubes with low-drag high frequency hospitals, local authorities and C: Donna-Marie Goddard levels whilst reduce staffing www.bctechnologyltd.co.uk and day over 6,000 of ballast. major airports within the UK T: (+44) 0 870 871 0035 costs. True, except for 2.5 international our systems are market place. E: [email protected] million hearing aid users. To BC Technology is the exclusive systems used in more Keeping existing fittings, you transform the ...... www.alfia.co.uk improve the level of service you agent in UK and Ireland for integrators REGISTER than fifty Adaptive offer and to satisfy DDA, Aiphone, Nortech, Clarson & and OEM countries performance of your existing lighting battens without the Alfia will be exhibiting the latest induction loops are required. Digital Acoustics. Products partners, our NOW globally. From dismantling and replacement previously essential to get Recognition Easi2 Smartcard and Lince Pay ...... include high quality door entry mission is to simple stand those efficiencies. Hungary, Inc. on Foot systems. The Alfia range APT Skidata Ltd and intercom communications deliver alone systems now provides systems, standalone and excellence in www.parkex.netto networked city Stand: P201 solutions to Stand: A30 networked access control our products, wide solutions or Even greater savings may be possible.By C: Erno Szucs all sectors of C: Nigel Young readers, audio and video over IP, relationships and entire airport exploiting the improved output and sustained T: +361 201 9650 the parking T: 07973 549869 bespoke metalwork and support. complexes, DESIGNA performance of T5 tubes you may be able to reduce tube E: [email protected] market from budget to top-end E: [email protected] pedestals...... works to provide the answer and numbers, with impressive further economies www.arhungary.hu premium installations. Also on www.aptcontrols-group...... Commend UK Ltd sets the standard. show will be the latest solar co.uk Cale Briparc ...... Stand: P213 Erich Utsch AG Inexpensive, APT Skidata, one of the UK’s Stand: P200 C: Lucy Hosking durable and leading parking specialists will C: Jean Roberts T: (+44) 0 1279 457 510 Stand: P230A be exhibiting its full range of T: (+44) 0 1892 839 489 E: [email protected] C: Stephan Wustefeld proven-in-use… parking solutions at Parkex 2009 E: [email protected] www.commend.co.uk T: 0049 271 31 91 208 (Stand A30). APT will showcase www.calebriparc.co.uk E: [email protected] the ability of APT Skidata Commend UK (the new name for www.utsch.com systems to integrate with the Cale BriParc are known for their Complus Teltronic) supply latest technologies, including high quality parking equipment integrated intercom Erich Utsch AG is a market bay sensing and parking including: pay and solutions providing leader for vehicle registration SAVE guidance and Automatic display, barriers and rapid efficient technology world-wide. Utsch Number Plate Recognition Pay on Foot, designed communication. We offers comprehensive (ANPR) systems. and built to the highest demonstrate the identification and registration IT ...... standard. Quality and latest in IP systems. In nearly 100 different Bebarmatic reliability are key technology for use in help points countries, Utsch is the number ® factors. Join us on our and Pay on Foot machines and one provider of customer- EASY Parksysteme stand. We will be pleased to our latest innovation, the GE 800 specific solutions for more GmbH provide you with details of our Intercom Server, provides a security in connection with the equipment’s key features. purely IP solution. registration and identification of Stand: P10 ...... motor vehicles. C: Thomas Stroinski CIRCONTROL Deister ...... E: [email protected] T: (+49) 0 203-80023-0 (DW: - Furnitubes T: 01306 621546 42) Stand: P47 Electronic UK Ltd E: [email protected] C: Moisés Barea Stand: P195 International Ltd www.bebarmatic.de T: +34 93 736 29 40 C: Emily Kitchen Stand: P231 E: [email protected] T: 01775 717 100 C: Debbie Lloyd Our car park and gate barrier www.circontrol.com E: [email protected] T: (+44) 020 8378 3231 range was initiated more than 35 www.deister.co.uk E: [email protected] years ago. We rank among the CIRCONTROL was established www.furnitubes.com leading suppliers in our market. in 1997, our aim is to offer our Deister Electronic is recognised www.saveiteasy.co.uk For more than 15 years customers high quality products as a leading RFID company Furnitubes International will

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Continued: Access control, security and parking management systems and solutions

launch its new District advanced vehicle tracking; image Illuminated Traffic Bollard at capture; and multiple site Parkex 2009. Visitors to the stand applications. will see the two available sizes of ...... Intelligent District, in stainless steel and Ibersegur plastic coated steel finishes. Devices Inc i-Trak Global Furnitubes will also be exhibiting Systems S.L. Stand: P81 Stand: P197 exciting new variations of their Stand: P220 more established products, C: Michael Howarth C: Michael Danger T: 0034 932 257 400 including the Bell Bollard, Zenith T: 001 770 831 3370 T: (+61) 7 3806 1933 E: [email protected] family and Linx railing system. E: mhowarth@intelligentdevices E: [email protected] www.ibersegur.es inc.com www.itrakglobal.com ...... www.intelligentparking.com HTEC Ibersegur Systems is a leading Just one product at the touch of manufacturer of car parking Intelligent Parking, a parking a button, the i-Key4 is the smart Stand: P177 solutions. Products include: guidance system developed by and simple way to control access C: Janet Barraclough “TEMPO” Pay & Display. accepts Intelligent Devices, helps drivers to your secure areas such as T: (+44) 0 23 8068 9200 multiple payment methods; make smart decisions in order to boom gates, rising barriers and E: [email protected] “LINCE” Car Parking Systems, reduce congestion, make the doors. Advanced technology www.htec-anpr.co.uk our Pay on Foot features credit most of available spaces and allows the i-Key4 to enter iView Solutions off their recently launched new card chip & PIN and recycling of increase the profitability of multiple facilities with just one machine HTEC’s leading edge technology three types of banknotes; and parking facilities. This system key. Void and validate an i-Key4 Stand: P179 software protects the petrol forecourts of “Optima”, a car park space assists motorists in finding pendant in your access control C: Matthew Key and leading supermarket chains. guidance system. available parking in multiple system just like a prox card. T: (+44) 0 121 455 6705 Aslan HTEC Barrier ANPR is ideal for ...... parking zones in the shortest Connect the i-Key4 receiver just E: [email protected] back office software. car park access or site control. time possible. like a reader. www.iview.co.uk Both new software products Features include: Network ability; ...... offer numerous beneficial fast and easy search facility; Iview provides a range of features, including a new Web management solutions for private Hosted Service facility, which has parking/clamping enforcement already generated a considerable Seminar Programme Tuesday 21 April: companies, retail parking amount of activity in the market Theme: Off-Street Enforcement management and local place. Parkex seminars are authorities. Products include Also on show will be the Metric FREE to attend and Tickit-Hub Back Office Pay on Foot system along with the management system, Tickit- Motoloc range of security 10am: BPA Opening Address Chair: Patrick Troy, Chief 2pm: Event are organised by the parallel and BPA President, Lynn Witham Executive of the BPA Partner to Mobile Handheld ticket issue and equipment for powered two-wheel Synopsis: This session will see Session (Equita) British Parking complement control, Tickit-ANPR overstay vehicles. Hospital Parking - Realistic the DfT work, Charging The Best Cure the re-launch of the Code of Modern Association. capture and enforcement...... Practice; its key components; the Enforcement During the BPA led a ...... Speakers: Patrick Troy, Chief new BPA Compliance Monitoring the ‘Credit Crunch’ consortium of Parking Eye Executive of the BPA; and stakeholders to study off- KY Tronics arrangements introduced in Speaker: Paul Sharpe, Sales & Stand: P83 Graham Rose, Director, CP Plus support of the DVLA changes, street parking for disabled people Marketing Director, Equita Ltd Stand: P212 C: Ben Johnson Ltd which are widening the scope of to ensure that this too was ‘fit-for- Chair: Martyn Townsend, Parking purpose.’ Come along to hear more C: Mr N H Lee T: (+44) 0 1772 450970 Chair: Lynn Witham, BPA the Approved Operator Scheme in Service Manager, Sefton MBC about the reforms and the off- T: 0082 31 485 9480 E: [email protected] President 2009; and the announcement of the new Board and its Synopsis: As the country street study, which will interest E: [email protected] www.parkingeye.co.uk Synopsis: Based on the winning membership. experiences its first recession of everyone who wants to tackle the www.kytronics.co.kr Ernest Davies Award Paper, this ...... the 21st century and with personal use, abuse and misuse of disabled ParkingEye’s suite of products session will explore the issues peoples’ parking facilities. 1pm: debt and unemployment reaching KY Tronics have been dedicated to provides enforcement solutions surrounding why parking must be record levels, how do bailiff ...... managed and who pays. ‘This Approved parking and toll payment products via ANPR management services, companies deal with increasing 4pm: The use of ANPR in the session is relevant to all who are Operator to meet customers’ market needs, free ANPR live alerting systems for collection issues and how do they Parking Industry involved with or interested in Forum which are ever changing and added security and limited time balance collection needs against a Speaker: Martyn Attwood, parking management whether or Speakers: Keith growing. The products are mostly and paid parking environments. deteriorating economic climate? Director, ANPR International Ltd not they have a direct interest in Banbury, Chair ...... based on Smart card, Magnetic Benefits include 24/7 operational parking provision at hospital sites. of AOS Board; Chair: Ashley Bijster, Managing card and Contactless Smart card capability, reduced costs, live data ...... and 3pm: The Blue Badge Reform Director, Imperial CES Speakers: Kelvin Reynolds, technologies as well as card via our secure website and 11am: Event Partner Session Bill Blakemore, Consultant, who is Synopsis: Automatic Number issuing machines and thermal increased compliance within car (Civica) assisting with the review of the Director of Technical Services, BPA Plate Recognition (ANPR) is a along with an invited rewritable printers. park regulations. TBA code highly recognised technology representative from the DfT within today’s parking industry...... Speaker: TBA Chair: Patrick Troy, Chief Executive of the BPA Chair: Anjna Patel, Deputy Parking ANPR equipment is able to provide Metric Parkeon Chair: Lynn Witham, BPA Manager, Sandwell MBC innovative, reliable and cost- President Synopsis: An opportunity to raise effective solutions for a cross Stand: A10 Stand: P70 questions and discover more about Synopsis: In October 2008 the Synopsis: TBA section of applications, including the role of the board and its work DfT announced a major strategy C: Bill Laurie C: sales ...... ‘The Blue Badge Reform Strategy parking management and T: (+44) 0 1793 647 800 T: 01202 339494 programme for 2009/10. This enforcement, security, access 12 noon: Approved Operator (England)’ and proposals include a E: [email protected] E: [email protected] session will be of interest to all control, average speed surveys and Scheme those involved with the Approved number of reforms to improve the www.metricgroup.co.uk www.parkeon.com integrity of the Blue Badge and its traffic monitoring. Speaker: Richard Bickell, Head of Operator Scheme. effectiveness in providing parking Seminar programme correct as Operations, BPA ...... Parkex 2009 will see Metric show The world’s leading provider of facilities for disabled people. In of 19 March 2009.

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Continued: Access control, security and parking management The shape of systems and solutions parkID future parking
parking space monitoring, LED, permit and management weighbridge systems. Ranger schemes provides its services exclusively Parkeon to car park management offers: end- companies nationwide. cost-effective migration paths Traffic to-end ...... allowing our clients’ operations Management solutions, e.g. airtime, Schiedt and to evolve as their parking connections to payment, management needs change. Products Ltd enforcement and penalty Bachman ...... Stand: P71 collection services; contactless Stand: P205 The Parking Shop bank card payments; PCI-PED C: Rachel Kemmish T: (+44) 0 8456 80 80 66 accredited Chip/PIN card reader; C: Alan Grix Limited E: [email protected] integrated MPP reports; and T: (+44) 0 1372 230400 Stand: P49 www.traffic-products.co.uk connectivity services, e.g. web- E: info@scheidt-bachmannuk. com C: David Peach based portal, simplified bureau Dedicated to parking, TMP offers www.scheidt-bachmann.com T: (+44) 01604 696 800 service, integrated on/off-street a range of highway products, E: [email protected] management with ANPR on Pay & Scheidt & Bachmann is many of which are suitable for W: www.theparkingshop.com Display and Pay-on-Foot. recognised for its quality in road or car park situations. So ...... design, manufacture and Innovation in car park for new ideas or just friendly Ranger Services implementation of a wide range management, parking and traffic advice, come and talk to TMP. of leading-edge revenue- enforcement solutions...... Stand: P53 generating solutions designed to NEW! - A total service offering WPS UK Ltd C: Mendy Sudak specific client requirements cost efficiencies and T: +44 (0) 20 8736 4040 within the parking industry. The improvements in your Stand: P20 E: [email protected] company provides customer’s experience. C: Sue Bloom www.rangerservices.co.uk NEW! - Solutions for traffic and T: (+44) 0 1793 541080 safety in E: [email protected] Having pioneered the use of parking www.wps-uk.com ANPR technology for off-street and parking in 2003, Ranger See pages 36, 44 highways. WPS will Services will show powerful FREE Complete the 2009 Parking introduce innovative products including and 50 for Survey for a chance to win a their new TouchPark (Automated Pay & Parkex seminars prize! fully web- Display), intelligent ...... based disabled/parent toddler bay you can attend ‘parkID’ Pay on Foot system, which has won both the Good Industrial Design (GIO) Award 2008 and the prestigious iF Design Award 2009. Features include ANPR, pay by mobile and enforcement, all linked to a single interface controlling CCTV, POF and intercom...... Zeag Stand: P131 C: Peter Johnston T: (+44) 0 20 8543 3281 E: [email protected] www.zeag.co.uk

Zeag is one of the world’s largest parking equipment specialists, Award Winning Web-based Pay on Foot System with 4,500+ successful Stand: P20 installations worldwide, including Pay-on-Foot, Pay and System features include ANPR, Pay by Mobile and Enforcement all linked Display and Pay to Cashier solutions. ISO9001 accredited, to a single web interface controlling POF, CCTV and Intercom. Zeag innovations at Parkex include: contact less wave and pay cards; integrated CCTV and ANPR; guaranteed revenue and pay-as-you-earn initiatives; and E: [email protected] T: 01793 541080 Paystation video advertising...... www.wps-uk.com

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Cash and cashless parking payment handling systems and solutions

CardPOS Europe Cummins-Allison Money Controls Parx Ltd provides parking Ltd Ltd Limited payment solutions to Stand: P171 Stand: P136 Stand: P178 municipalities and parking operators across the world. C: Adam Saunders C: Andrew Crowson C: Tony Morrison Parx’s EasyPark solution is T: 01793 780773 T: (+44) 0 24 76 339810 T: (+44) 0 161 678 0111 already a proven and popular E: [email protected] E: [email protected] E: [email protected] method of payment for parking www.cardposeurope.com www.cumminsallison.co.uk www.moneycontrols.com and allows municipalities and CardPOS Europe Ltd is one of Cummins-Allison Ltd has Money Controls provides parking operators to reduce the Europe’s leading providers of supplied cash-counting reliable, robust and secure cash cost of their parking operation, specialist IT equipment and equipment to the parking payment products for parking improve the service to its devices for the parking, vending, industry for over 20 years and machines, including: bill customers, encourage on-street kiosk, ticketing, payment, looks forward to welcoming you acceptors; coin acceptors; and parking and create new security and access control to another Parkex. coin hoppers. Their stand opportunities to increase sectors. From coin sorters and note showcases several products, revenue...... counters to barcode scanners including the Ardac Elite bill ...... Cobalt Telephone and integrated software for data acceptor and a coin recycler. The SIX Card capture, Cummins offer speed company’s application Technologies and accuracy in cash-processing engineering team can also Solutions Stand: P120 to suit any application. deliver tailored solutions to meet Stand: P110 ...... your needs. C: Anne Snelson C: Philippe Cherpin ...... T: (+44) 0 1256 869600 Key IVR Ltd T: (+44) 020 8144 9283 E: [email protected] Stand: P164 ParkMagic E: [email protected] www.RingGo.co.uk www.six-group.com C: Dianne Smith Mobile Solutions RingGo is the UK’s leading pay- T: 0845 6710051 Stand: P172 SIX Card Solutions, formerly 3C by-phone parking brand. Offered E: [email protected] Transac, has been at the across the www.keyivr.co.uk C: Paul Fitzgerald forefront of card-processing for country, in T: 00353 61 311 422 20 years. Now, as part of SIX six Key IVR collect PCN payments by E: paul.fitzgerald@parkmagic Group, the company offers an .net London telephone, web and SMS. Our array of payment processing www.parkmagic.net boroughs and by four railway automated 24/7 service does not solutions, featuring DCC, Chip operators, RingGo is chosen for require operators or propriety ...... &PIN, ContactLess, Visa, its quality, ease of use and hardware. The solution can be ParkMobile UK MasterCard, Maestro, American excellent customer service. stand-alone, or fully integrated Express and most national debit ...... into your existing system. Key Stand: P32 cards, connecting to over 65 CreditCall IVR handle payments for many of C: Emma Jeffers banks. the UK’s premier parking T: 0044 (0) 20 3008 7041 ...... Stand: P50 enforcement organisations. E: emma.jeffers@parkmobile Verrus UK Ltd ...... com C: Liz Coode Stand: P142 T: (+44) 0 117 930 4455 Mirada Connect www.parkmobile.com E: [email protected] C: Angela Tyreman www.creditcall.co.uk Stand: P210 Parkmobile is Europe’s leading T: (+44) 0 1453 760000 C: Bryn Jenkins provider of electronic parking. E: [email protected] CreditCall T: 020 7942 7942 We are the only provider in www.verrus.com is the E: [email protected] Europe offering a totally parking www.mirada.tv/mirada- integrated solution for electronic Verrus UK Ltd is a leading industry’s connect permits and/or cashless parking provider of mobile phone most by mobile phone. We provide all payment services. Verrus is at trusted supplier of specialist Mirada Connect delivers end to you need and ensure that the forefront of developing this credit card payment services. end cashless payment solutions everything integrates perfectly, technology with integrated First in the world to add credit for parking and enforcement, avoiding financial risk and services for enforcement, back card payment to Pay-and-Display providing integrated pay by meeting the deadline. office solutions and barrier machines, CreditCall now phone and web based ...... equipment. provides a range of card services capabilities. We work with Parx Ltd The Verrus processes around for Pay-on-Foot installations, private operators and local 30,000 transactions a day and and for call centres and websites authorities and our live services Stand: P176 the service is now live with six processing PCN payments and already operate in both the UK C: Shahar Friedman major private operators and pre-booked parking. and Ireland. Connect with us on T: (+44) 0 972 54 2278014 fifteen local authorities...... stand P210 at Parkex! E: [email protected] ...... www.otiglobal.com

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Certificated bailiffs

Bristow & Sutor minimising administration. We Stand: P43 continually adjust to economic C: Justine Wykerd climates, taking into T: 01527 504021 consideration the importance of E: justinewykerd@bristowsutor client cash .co.uk flow, whilst www.bristowsutor.co.uk ensuring complaints. To discover how A willing Partner in RTA Enforcement customer Davies Enforcement can Equita Bristow & B care. Latest packages from improve your performance, Stand: P84 Sutor is one RTDIS include: Statistical come and visit our hospitality C: Melissa Jones of the comparison of bailiff stand. T: (+44) 0 1604 885566 largest performance; bailiff health ...... E: [email protected] independent agencies providing check; and processing client Debt Recovery www.equita.co.uk civil enforcement services for returns. the recovery of PCNs. With over ...... Plus Ltd Equita is the UK’s largest 185 directly employed Davies Stand: P46 certificated bailiff company, certificated bailiffs and a specialising in the collection of C: Jason Brierley demonstrable track record, your Enforcement PCNs issued under RTA01 and T: 0844 5610965 collection results are in the TMA04. Currently employed by Stand: P42 E: [email protected] hands of professionals. Bristow 85 local authorities, Equita uses C: Hannah Stevens www.drpl.co.uk & Sutor: Leading the Market – a combination of traditional and T: (+44) 0 845 458 0217 Not Market Led. Debt Recover Plus specialise in innovative techniques to ensure E: hannah.stevens@davies ...... the recovery of unpaid parking that collection is maximised at enforcement.com Collect Services www.daviesenforcement.com fines, commercial and all times. residential rent arrears, Ltd / RTDIS Davies Enforcement excels at Stand: P123 giving excellent customer service in an ever demanding ...... C: David Rayner industry, giving not only T: 01895 626610 Goodwillie & maximum recovery in the absconded debtors and all other E: [email protected] shortest possible time but with types of commercial debt. We www.collectservices.com Corcoran minimal actively encourage pursuing Stand: P21 Collect debts through to a legal C: Bernard Chinnery Services conclusion and will assist our T: 020 8466 9111 continue clients throughout. All on a no E: [email protected] to offer enhanced collection no fee basis. No www.gandc.net enforcement services, See pages 36, 44 joining/setup fees. maximising collection whilst FREE ...... Goodwillie & Corcoran is a well and 50 for established and experienced firm of civil enforcement agents, Parkex seminars formed as a partnership in 1988. you can attend We specialise in the recovery of local government revenues (Council Tax /NNDR, road traffic debts, bail/no bail warrants and housing benefit overpayments), commercial rents and process serving...... Jacobs Stand: P51 C: Dave Cornes T: (+44) 0 151 650 4994 E: [email protected] www.jacobsbailiffs.co.uk

Jacobs celebrate fifty years in business in 2009. Firmly established, Jacobs provide a reliable and effective bailiff service for 85 local authorities throughout England and Wales. Using the latest technology including digital pens and

42 www.britishparking.co.uk ISSUE 274 APRIL 2009 Preview 7

Continued: Certificated bailiffs

Automated with a high regard for the Number community they serve. Plate ...... Recognition (ANPR), Jacobs has Marston Group a proven record in enhancing Supporting you in all your debt recovery needs collection rates for our clients. Stand: P60 Newlyn • Pre debt registration – address verification • High Court Enforcement • ANPR operations ...... T: 01992 703 701 • Persistent evader, intelligence – led operations • Recovery of CCJs • Enforcement of unpaid parking JBW Group E: marketing@marstongroup. Stand: P100 Philips co.uk C: Michele Fenner Collection • Pre and Post warrant recovery • Tracing fines and congestion charges Stand: P61 www.marstongroup.co.uk T: 0208 869 8453 C: Jamie Mair E: [email protected] Services Ltd T: (+44) 0 207 422 9267 Marston Group specialises in www.newlynplc.co.uk Stand: P62 E: [email protected] the www.jbwgroup.co.uk recovery Newlyn provides a professional, C: Craig Alewood of effective, T: (+44) 0 1325 387400 JBW Group is committed to high unpaid quality E: [email protected] www.philips.org.uk quality, effective and transparent traffic penalties (pre and post service services. The enforcement), address allowing Philips Collection Services Ltd is company verification, letter and telephone us to maintain our client base the UK’s largest independent invests in recovery, as well as enforcement and through our excellent revenue recovery and and employs using Certificated Bailiffs and reputation, gain new customers. enforcement company. Philips the latest High Court Enforcement Officers. Join us for a cup of coffee on provide techniques, while developing Marston Group is campaigning Stand P100, we look forward to services innovative approaches to pre- for changes in the enforcement seeing you there. to both empt client demands. JBW is sector, including the introduction ...... the public described as dynamic, well- of a two-part fee structure. and private informed and highly respected ...... sectors,

To find out more visit www.marstongroup.co.uk or phone 01992 703 701 Seminar Programme Wednesday 22 April: Parkex seminars are Theme: Encouraging Excellence FREE to attend and are organised by the 10am: Equipment, could help provide some answers...... Manufacturers & Suppliers This seminar will highlight the British Parking including local authorities and Rossendales Ltd for 50 local authorities across the Established in 1981, Whyte & Co Special Interest Group - Invest underlying challenges and identify 2pm: Event central Government departments. south of England and London. have been providing a quality Partner Session Association. Chair: Helen Stand: P41 to save! how councils can work with Specialising in the parking Salaried bailiffs, state-of-the-art enforcement service throughout (Civica) Crozier, Civil Speakers: EMS members will Government to accelerate progress sector nationwide, Philips offer C: James Fulton technology, professionalism and London and the home counties. on fixing the problem. Enforcement Manager, present the new Guidance The Future of Technology parking enforcement, notice T: 01706 833 004 an important personal and local With recent investment in smart ...... in Parking Oxfordshire C.C. contained in Parking Practice E: [email protected] Synopsis: Alan Clark will give an processing and ANPR services. touch. bespoke ANPR software, they are Notes on Mobile Phone Payments; 12 noon: Institute of Parking Speakers: Mick Cosentino, www.rossendales.com update on the proposed reform to ...... capitalising Pay on Foot and Pay & Display Professionals Product Director; and the bailiff fee structure and Fred Rossendales are committed to on Systems Phoenix Whyte & Co Chair: Ian Taylor, Chair of IPP Graham Taylor, Sales Director, Ternant will give a brief overview of helping our clients achieve technology Board Civica UK Limited Chair: Manny Rasores, Chair of the proposed regulation of bailiffs Commercial budget savings in line with best Stand: P191 to maximise BPA Special Interest Group reform. Synopsis: This session will be of Chair: Les Knight, Director Euro practice and as such have C: Paul Whyte client interest to all IPP members and Car Parks Ltd ...... Collections Synopsis: The EMS SIG does developed a unique and T: (+44) 0845 458 9429 recovery those who have an interest in valuable work to help members get Synopsis: Civica look at how 4pm: Parking Structures Stand: P113 innovative strategy to achieve E: [email protected] rates. the best out of their parking joining the IPP. It will be an technology will influence parking Special Interest Group C: Andy Cummins this. Visit us on Stand P41 to see www.whyte.co.uk ...... services and limited resources. interactive session and give enforcement in future years. Local Speakers: Invited members of the T: 0800 731 0101 how our PRE-TEC Enforcement Parking Practice Notes offer members the opportunity to authorities responsible for Parking Structures SIG E: central@phoenix guidance on acquisition and use of sample an IPP CPD event. delivering parking enforcement service can help you achieve Chair: Chris Whapples, Chair of most parking control and payment ...... services are increasingly looking to commercial.co.uk budget savings of up to 31 per Parking Structures Special Interest systems. Could you be better off? 1pm: Parking Training - Asset deliver a quality, cost-effective www.phoenixcommercial cent. Group ...... or Risk? service in a responsive and .co.uk ...... accountable manner. Their duties Synopsis: Structural safety and 11am: Event Partner Session Speaker: Penny Winder, Director, consists of a mix of enforcement integrity in car parks is paramount. Ross and Roberts (Bemrose Booth) Alpha Parking Ltd Phoenix is one and front line services. Technology Too many owners and operators do of the UK’s Stand: P182 How Can We Accelerate Traffic Chair: Ian Taylor, Chair of IPP continues to have a major role in not have a life-care plan for their Enforcement Across National Board and Assistant Head meeting the objectives of the car parks and many do not even leading C: Ray Hatchard Borders? Technical & Procurement, Tendring council. Civica will look at how know what the term means or that providers of T: (+44) 0 1458 271888 DC Speaker: Bill Blakemore, Manager technology will influence parking it can apply to simple [retaining] bailiff E: rhatchard@rossandroberts of SPARKS Network Synopsis: Parking training can enforcement services in future structures in at-grade car parks as enforcement services in the .co.uk provide substantial benefits, but years. well as large multi-storey Chair: Alan Clark, Director, collection of outstanding www.rossandroberts.com this complex field is also beset with ...... buildings. Marston Group Ltd warrants under RTA 91 and TMA pitfalls. This workshop examines 3pm: BPA Bailiff & This session will include a 04. Come and learn more about Ross and Synopsis: Foreign registered best practice, how to avoid the Enforcement Special Interest presentation by SCOSS, Standing our effective bailiff enforcement Roberts is vehicles cost London’s public most common errors and Group Committee on Structural Safety, a authorities nearly £20 million each encourages audience input. The solutions, which are effective, one of the Speakers: Alan Clark, Director, part of the I Struct E. year in unpaid parking tickets and panel will include representatives professional and fully supported UK’s top 10 bailiff companies. Marston Group Ltd; and other penalty charges. But new from a major supplier, the training by our proven, advanced and Regional offices in Devon, powers in the Local Government department of one of the largest Fred Ternant, Director, Phoenix Seminar programme correct as robust systems. Somerset, Hampshire and Kent Act 2008 and other developments contractors and the BPA. Commercial Collections of 19 March 2009...... achieve excellent collection rates

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Makers Parking Ltd Car park maintenance, your current parking capacity by up to 100 car park, rooftop parking over occupied Stand: P196 per cent. premises or failed asphalt decks to heavy C: Peter Cowlard ...... duty, anti skid and aesthetic coatings to refurbishment and modular T: 0845 899 4444 TopDeck Parking internal decks, Triflex has the solution. E: enquiries@makersparking ...... systems and solutions .co.uk Stand: K100 USL StructureCare www.makersparking.co.uk C: Paul Smythe T: 01902 499400 Stand: P140 Another Level Makers Parking Ltd are one of the UK’s E: Paul.smythe@topdeck C: John Taylor parking.co.uk their new flexible column- The Group leading specialists in the field of car park T: +44 (0) 191 419 8130 Car Parks mounted systems for Steel FastPark® will maintenance and refurbishment. We are www.topdeckparking.co.uk E: [email protected] framed car parks and their be delighted to HIB Huber Integral Bau GmbH is dedicated to delivering a total package Stand: P211 www.structurecare.com renowned spring steel buffer welcome all a German design and built service, from initial condition survey and This innovative, modular system provides a C: Keith Humphries T: (+44) 0 845 345 3835 range and the Brisafe Wire Rope visitors onto stand P80 to contractor who designs, budget costing to a complete refurbishment, demountable second storey car park that is USL E: keith@anotherlevelcar perimeter edge protection showcase its special services finances, constructs and using the latest products, techniques and fast to erect, safe and easy to use. If you need Structure parks.com system plus various accessories and offer: a long established operates multi-storey car park materials. We are also able to assist in the to expand current capacity or replace part of Care are the www.anotherlevelcar and ancillaries. “onboard” expertise in the field facilities. Founded in 1990, the preparation of Life Care Plans for ageing an existing car park that is temporarily out of UK’s leading applicator of high performance parks.com ...... of car parking design, company has developed a MSCP. action, TopDeck provides the perfect solution. waterproofing, repair and protection systems Condek equipment, enforcement and strong business in Germany and ...... dedicated to the multi-storey car park Another Level Car Parks is a services and to deliver the now expands their construction Portapark Triflex industry. modular deck car parking Stand: P31 unique patent pending parking activities into the European StructureCare applies some of the world’s system for hire or sale. C: Karen Young deck that can afford to be markets. Stand: P44 Stand: P13 most test proven construction products The fully galvanised steel 15m T: 020 7357 6611 permanent in a turnkey ...... C: Ian Wilcock C: Richard Bowyer including: x 2.4m decks simply span E: [email protected] complete package. The most Mabey Support T: (+44) 0 845 602 6185 T: (+44) 0 1785 819119 I Movement joints; existing car parks. www.Condek.co.uk recent case history in UK (NHS E: [email protected] E: [email protected] I Structural waterproofing; Normally there is no need for Trust Stockport) will be Stand: P233 www.portapark.co.uk www.triflex.co.uk I Mastic asphalt; foundations making this system The introduced. C: Kerry James I Anti carbonation coatings; quick to install with minimal Condek car ...... T: (+44) 0 1942 725343 Available to buy or hire, Portapark offers you Triflex provides I Concrete repair materials; inconvenience caused to the park HIB Huber E: [email protected] a cost-effective way to increase your car waterproofing, I Barriers; and client. system has been designed by www.mabeysupport.co.uk parking capacity without acquiring or surfacing and I Lighting...... Capita Bobrowski for Condek as Integral Bau sacrificing more space. Portapark facilities protection systems for Would you like to find out more? Please visit BASF a bespoke modular car park GmbH Mabey Support Systems will provide a single additional storey above your car parks. From our stand P140 at Parkex 2009. structure with speed of erection feature ParkUp, a modular existing car park, enabling you to increase waterproofing and surfacing the multi-storey ...... Construction and flexibility at the core of the Stand: P229 demountable decking system Chemicals (UK) design philosophy. The system C: Ms Jutta Geis designed to provide additional offers clients a single or multi- T: 0049 (0)2635-9544-17 parking above existing car parks Limited storey, permanent or temporary E: [email protected] on a temporary or permanent Stand: P82 solution and is 100 per cent www.huber-integralbau.com basis. ParkUp provides the demountable. flexibility and convenience of a C: Ian Wilson ...... modular pre-engineered T: 0161 488 5268 solution whilst incorporating E: [email protected] FastPark www.basf-cc.co.uk features normally found in Sistema permanent structures. BASF is showcasing its Stand: P80 REGISTER Mabey Support Systems CONIDECK® car park protection provide a complete design, C: Chiara Cagnazzo systems. CONIDECK® liquid- NOW supply and installation T: (+39) 06-65745942 applied systems are quick to service. E: [email protected] install and double the thickness ...... www.fastpark.com www.parkex.net of most leading products, with exceptional elastomeric and wearing qualities for the best high-quality finish. Also highlighted are BASF’s range of concrete repair and protection systems and structural strengthening solutions...... Berry Systems Stand: K100 C: Simon Bradbury T: 01902 491 100 E: simon.bradbury@berry systems.co.uk www.berrysystems.co.uk

Off-road safety barrier specialist Berry Systems are exhibiting on the Hill and Smith stand at Parkex. They are showcasing

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Consultants, training, institutes, research and associations

Alpha ParkingLtd represents manufacturers, car Stand: P114 park operators, local T: (+44) 0 1483 731 000 C: George Cassavetti authorities, bailiffs, airports, E: [email protected] With one of the largest parking T: 020 7242 2567 railways www.mouchel.com enforcement operations in the E: george.cassavetti@aparking and country, we know our stuff so .co.uk shopping Mouchel is a consulting and come and see us at stand P214 www.aparking.co.uk centres, amongst others. We business services group that and find out how we can assist. provide information, technical improves day-to-day life for ...... Alpha Parking is a resources, knowledge-sharing millions of people by providing Safer Parking specialist parking facilities, networking design, management and consultant opportunities and regular events operational skills needed to Scheme providing local throughout the country. transform essential public Stand: P144 authorities and To find out more visit our services and maintain vital the private sector with a full stand or go to infrastructure. C: Richard Bickell range of services in on- and off- www.britishparking.co.uk. Our £220 million highways T: (+44) 0 7784 263282 street parking. We are also the ...... business includes Traffic E: [email protected] www.britishparking.co.uk only training consultant in Support Limited, which the Institute of www.parkmark.co.uk parking to be accredited by both company acquired in 2006. City & Guilds and the Institute Parking ...... The Safer Parking Scheme is an of Leadership and Management. Professionals Parking initiative of the Associations of ...... Chief Police Officers aimed at Approved IPP Lounge Associates Ltd reducing C: Linda Austin Stand: P9 crime and Operator T: (+44) 0 1444 447313 the fear of Scheme E: [email protected] C: Lynn Witham crime in www.theipp.co.uk T: (+44) 0 709 2386114 parking Stand: P144 E: [email protected] facilities. Safer parking status, www.parkingassociates.co.uk ® C: Richard Bickell The Park Mark , is awarded to T: (+44) 0 7784 263282 Institute of Parking Associates offer expert parking facilities that have met E: [email protected] Parking civil parking enforcement the requirements of a risk www.approvedoperator Professionals is an independent consultancy services to local assessment conducted by the scheme.org.uk body representing individuals authorities and private Police. engaged in the UK parking companies. The team has a Come along to the stand to The AOS is run profession and traffic wealth of experience in both talk to your local Development by the British management sector. Its role is to public and private sectors of the Manager. Parking promote, develop and maintain parking industry. They bring the ...... Association for high standards of professional skills, experience, expertise and South Thames those skill, ability and integrity among commitment necessary to companies that its members. deliver immediate, measurable College Business operate parking enforcement Please come along to the IPP service improvements. Development services on private land or in Lounge to find out how you can ...... unregulated public car parks. become a member of the IPP. Parking Unit This may be wheelclamping and ...... Stand: P230 vehicle removal, or enforcement LSS Consultants Services, London by ticketing or Automatic Borough of C: Business Development Unit Number Plate Recognition Stand: P45 T: 020 8918 7272 E: [email protected] cameras, or services such as T: 08453 70 80 10 Camden www.south-thames.ac.uk/ back office functions, data E: [email protected] Stand: P214 employers management and debt recovery. www.lss-consultants.com C: Daniel Waskett Membership allows electronic The Business Development Unit T: (+44) 0 20 7974 4671 access to the DVLA database. LSS provide City and Guilds CEO at South Thames College E: [email protected] ...... training & support for hundreds C: Julia Kasch delivers work-based training British Parking of councils throughout England T: (+44) 020 7974 2411 programmes to employers. We & Wales. E: [email protected] have a Government contract to Association New! Basic courses in - Clean www.camden.gov.uk/CCTVtr deliver funded NVQs in Control Stand: P144 Neighbourhoods and aining Parking, Business Environment Act 2005. Administration, Team Leading, C: Jane Hack Visit our stand: one “P45” you Small classes, experienced Management and more. We can T: (+44) 0 1444 447300 won’t mind! trainers and a modern training also deliver professional E: [email protected] ...... suite – it’s no surprise London’s development short courses to www.britishparking.co.uk Mouchel leading enforcement authorities meet individual business and The BPA is the association for turn to Camden for CCTV personal objectives. the parking profession, and Stand: P102 enforcement training......

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On-street IT management RR Donnelley SCS Security Design are Spur Information services from IT systems, hosted solutions and systems Global Document suppliers of body worn CCTV Solutions Ltd infrastructure, customer contact systems for parking officials, Stand: P161 centres, back office processing, Solutions police officers, council officials consultancy, business Barbour Logic DAP Technologies is the leading Stand: P141 and fire officers. The equipment C: Chantelle Williams transformation reviews and T: (+44) 0 23 9245 5564 provider of fully-rugged, mobile C: Andrew Thompson is fully data protection compliant. turnkey NI 14 solutions. Ltd E: [email protected] computer solutions for tough T: 07912 162 554 ...... Vertex provides notice process- Stand: P48 T: 0117 9251700 www.spursolutions.com environments. Products ranging customers and their clients E: [email protected] ing systems through shared www.ices.imperial.co.uk SEA Group Ltd C: Jason Barbour from lightweight handhelds to alike, their solutions www.rrdgds.com Spur Information Solutions’ service environments, ensuring T: 020 7736 8616 tablet computers are With over demonstrate intelligence, quality, Stand: P1 Notice Processing system – Si- best value and best of breed. E: jason.barbour@barbourlogic. customisable for specific twenty years’ integrity and transparency. RR Donnelley Global Document C: Don Turner Dem, is one of the market They provide impartial views on co.uk applications. DAP serves experience, ...... Solutions provide a service to T: (+44) 0 1373 852319 leaders. The functionality, the systems within the market www.barbourlogic.co.uk numerous industries including Imperial Civil P.I.E. Enterprises outsource payment processing, E: [email protected] scalability and ease of place and supplement them with Winner: Innovation Award, Civil parking enforcement, identity Enforcement Solutions provides correspondence handling and www.sea.co.uk configuration make it an a higher level of support that the Enforcement Awards, Oct 2008. validation and access control. fully-integrated enforcement Ltd. (Public attendant book scanning. The extremely user friendly package. smaller software companies are Winner: Gold Award (overall Based in Quebec City, Canada, solutions to the UK’s largest Information image-based service processes SEA provides engineering and The addition of Si-Log handheld often unable to provide. winner), Civil Enforcement Dap has offices in the UK and client portfolio. From moving all forms of payments and scans software design services for software, CCTV module and ...... Awards, Oct 2008. US. traffic offences to street Exchange) images of all correspondence, demanding environments. The highly configurable permits Winner: Joined-Up Thinking: ...... cleanliness and environmental Stand: P111 on the date of receipt. The company will be demonstrating system provides one of the most Innovation Award, British protection, we provide the service interfaces with all PCN its ROADflow product range: comprehensive solutions GlobeTech Ltd C: Freddie Talberg Parking Awards, March 2009. products, consultancy and and image workflow systems. ROADflow Mobile, the vehicle- available. T: 020 7952 0452 RESPONSE MASTER is a Stand: P160 managed solutions to enable ...... based, fully automated, proven ...... E: [email protected] unique innovation for parking C: Kevin Kelly enforcement authorities to meet SCS Security and flexible mobile enforcement Vertex See pages 36,FREE 44 correspondence teams: T: 00353 (0)21 432 4545 all of its civil enforcement needs. Services include: Freight unit; ROADflow Fixed, for fixed- and 50 for I Staff enjoy a far simpler, E: [email protected] ...... mapping for local authorities Design site locations requiring Stand: P161A faster way of working and www.globetech.ie One Step and freight quality partnerships Stand: P15 permanent monitoring; and C: Stuart Pierce Parkex seminars dramatic efficiency gains; - quality and functional maps to ROADflow Flexi, for multiple C: Malcolm Strachan T: (+44) 0 7500 083 273 I Radical improvements in GlobeTech parking enforcement Solutions plc assist businesses and residents locations requiring temporary you can attend T: 01738 563000 E: [email protected] letter quality and consistency; solutions for: PCNs; CCTV; to reduce PCN’s, frustrations monitoring. Stand: P12 E: malcolm.strachan@scs www.vertexgroup.com and permits; remove and clamp; and issues relating to receiving ...... C: Steve Parrott security.com I Increased legal compliance. cashless parking; and Geo Code deliveries; accessible journey www.scssecuritydesign.com Vertex offers a range of parking ...... location reporting. T: (+44) 0 1702 426400 planning maps for local ...... E: [email protected] authorities - accessible and DAP www.onestep.co.uk Imperial Civil detailed maps for all users Technologies One step have been supplying providing quality mapping in Stand: P162 Enforcement comprehensive IT solutions to your local area. bailiffs, local authorities and ...... T: (480) 705-4200 ext. 329 Stand: P101 debt recovery operators since E: [email protected] C: sales 1987. Recommended by their www.daptech.com E: [email protected]

Seminar Programme Thursday 23 April: Parkex seminars are Theme: Parking Initiatives FREE to attend and are organised by the 10am: Safer Parking Scheme ACPO Secured by Design, to learn look at current issues affecting Speakers: more about the Safer Parking the parking sector such as British Parking Richard Scheme and what it means to recession, compliance, reduced Association. Bickell, Head provide a safe-non-threatening car movement and what the BPA is of Operations environment in your car parks. doing by way of initiatives. This session will also give members the BPA and Around 4,000 car parks hold Park 2pm: Event Partner ® opportunity to contribute their invited Mark : does yours? Session (Bemrose Booth) speaker from ACPO (Association of ...... thoughts on the proposed Parking Speaker: TBC Chief Police Officers) Summit planned for later in the 11am: Event Partner Session year. Chair: Les Knight, Director, Euro Chair: Nigel Williams, Director, (Equita) ...... Car Parks Ltd Parking Matters Ltd ...... TBA 1pm: Managing Reputations in Synopsis: Engaging stakeholders Speaker: Steve Brown, Business Good Times and Bad 3pm: Response Master - A and best practice. This will be your Development Director Parking Breakthrough! chance to find out more about the Speaker: Tim Cowen, NCP Speaker: Jason Barber, Director, NEW Safer Parking website Chair: Martyn Townsend, Parking Services Ltd Barbour Logic Ltd (www.parkmark.co.uk) - what it Service Manager, Sefton MBC Chair: Anjna Patel, Deputy Parking can do for you, how you can use it ...... Manager, Sandwell, MBC Chair: Ashley Bijster, Managing Director, Imperial CES and the benefits to your car parks 12 noon: New Initiatives in Synopsis: This paper will address on the scheme. Parking how parking organisations can Synopsis: The Award winning This seminar supports the Annual Speaker: Lynn Witham, BPA work with the media to ensure that Response Master is a unique Operator Forum first held in Q4 President their message is heard and innovation for parking 2008. Chair: Patrick Troy, Chief reported fairly and in a balanced correspondence teams. Join members of the Safer Parking Executive of the BPA manner. Seminar programme correct as ...... team, as well as colleagues from Synopsis: This presentation will of 19 March 2009.

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On- and off-street parking management operators

APCOA Excel Parking NSL Stand: P190 Services Ltd Services

C: Julie Seymour Stand: P185 Group to work alongside local T: (+44) 01895 454237 C: Sales Stand: P30 authorities to advise on E: [email protected] T: (+44) 0 114 267 8008 implementation of TMA 2004. www.apcoa.co.uk C: Nicolette Lazarus E: [email protected] ...... www.excelparking.co.uk T: 020 8991 7748 APCOA is the leading provider of www.nslservices.co.uk Unity on- and off-street parking With over 15 years’ experience management services in the UK. and expertise in car park NSL Recruitment Apcoa provides services to management, Excel Parking Services Stand: P132 manage local authority parking, provides a full turnkey parking Group

C: Ms. Jessica Gaspar M including parking enforcement, operation whilst maintaining its (previously known as NCP creative CAR-PARKS T: 020 8429 7444 notice processing, vehicle traditional commitment to Services Limited) is proud to E: [email protected] clamping and removal, CCTV supplying and operating quality launch its new company name www.unity-recruitment.co.uk monitoring and enforcement and parking to the general public and brand at Parkex 2009. NSL is cash collection. APCOA also throughout the UK in the largest employer of Civil Unity Recruitment is an agency manages parking on behalf of environments from shopping Enforcement Officers in the UK that specialises in supplying clients at airports, rail stations, and leisure complexes to and the largest provider of experienced and non town/shopping centres, hotels, hospitals and universities. business process outsourcing to experienced, permanent and SERIOUS hospitals and universities...... the parking industry. Our temporary parking staff, for back ...... Local Parking innovative services include office and on- and off- street Creative Car enforcement solutions, debt enforcement to councils and Security recovery, passenger transport private parking companies Park Ltd Stand: P121 services, airport services, around the UK. consultancy and business process ...... Stand: P103 C: Mr. Paul Vetterage outsourcing. C: Gary Wayne T: 01789 293 273 VINCI PARK ...... PROTECTION T: (+44) 0 870 919 8000 E: [email protected] Stand: P122 E: [email protected] www.localparkingsecurity. Town & City www.creativecarpark.co.uk co.uk C: Danielle Mothes Design manual now available for download on www.triflex.co.uk Parking T: (+44) 0 1908 223500 Please contact us directly for a hard copy Creative car parks operate Local Parking Security is a Stand: P23 E: [email protected] throughout the UK, entering into market leader in the www.vincipark.co.uk T: 0845 230 3081 leasing, management and free- management of car parking E: info@townandcityparking hold purchase agreements. It areas. Our main focus is on VINCI Park provides a complete .co.uk uses advanced payment technol- customer care and this approach range of parking solutions to Waterproofing, Surfacing and www.townandcityparking. local authority, rail, airport, ogy and they are specialists in has been successful in gaining co.uk the use of Automatic Number new contracts in the leisure health and retail clients. Our Protection for car parks Plate Recognition Cameras. industry, including one of the Town and City Parking (TCP) is extensive experience ranges Technical solutions are rein- top visitor attractions in the UK. one of the largest and fastest from on and off-street Maximum structural protection forced by manned patrols wher- We do not wheel clamp. growing car parking enforcement to car park ever needed...... management companies in the management and Systems for: External Decks / Internal Decks ...... UK. In addition to its refurbishment. With a focus on comprehensive off-street quality, high standards and Ramps / Walls, Columns, Soffits Euro Car Parks parking services, the company delivery, we are the chosen Stand: P163 recently launched the on-street partner for clients nationwide. Wide range of colours and textures to allow C: Mrs. Cathy Ashworth Traffic and Parking Consultancy ...... E: cathyashworth@eurocar creativity in design parks.com T: 0161 832 9777 Heavy duty systems to suit all applications www.eurocarparks.com ECP have been delivering the Specialists in asphalt overlay best service for over 32 years. We have UK based people you can contact 24/7. Our aim is to continue to build long-term relationships and we deliver on our promises. We can add value to your business, so why not For further information contact: come and see us on Stand P163...... Triflex (UK) Ltd, Whitebridge Way, Stone, Staffordshire, ST15 8GH Tel: 01785 819119 Fax: 01785 819960

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1 Print management, manufacturers and suppliers

Bemrose Booth E: [email protected] www.libertyservices.co.uk Stand: P24 specialising in the parking C: Neil Keeping Liberty Services are the largest market. We have close working T: (+44) 01482-371257 manufacturer of parking relationships with ticket machine The Parking E: nkeeping@bemrosebooth enforcement stationery in manufacturers and are Shop Limited .com Europe. Products include printed recognised as approved suppliers Stand: P49 W: www.bemrosebooth.com enforcement stationery, signs, by most, giving you the lines, back office processing and guarantee of a product which will C: David Peach T: (+44) 01604 696 800 the personalisation/bulk mailing optimise the operation of your E: [email protected] of enforcement forms. Liberty car park equipment. In Britain we www.theparkingshop.com Bemrose Booth - Market leader offers a print management are well represented by Nagels in services to the parking service UK Ltd. NUK also has a dedicated Innovation in car park industry. We can cater for all with advertising division, which can management, parking and traffic your parking and enforcement typical help offset ticket costs by filling enforcement solutions. stationary requirements from savings of up to 25 per cent on the blank spaces on your tickets. NEW! - A parking tickets and on-ticket conventional purchasing. Whatever your parking ticket total advertising to managed services, ...... requirements, please come and service 4 Europa Boulevard, Birkenhead, Merseyside, CH41 4PE secure mailing and enforcement Nagels Group chat to us on Stand P130. offering stationary. We will also be ...... cost efficiencies and Email: [email protected] • Website: www.jacobsbailiffs.co.uk showcasing E2BB online Stand: P130 improvements in your ordering, our efficient and cost C: Mr. Graham Shields customer’s experience. Paul Kelly (Business Development Manager) effective procurement system. T: 01482 873597 NEW! - Solutions for traffic ...... E: [email protected] and safety in parking and 0151 650 4988 / 07973 976813 Liberty Services highways. The Nagels Group See pages 36, 44 Complete the 2009 Parking Stand: P141 welcomes visitors to Parkex FREE Survey for a chance to win a C: Ms Gill Stock 2009! Nagels is a worldwide and 50 for prize! T: 0208 683 7249 supplier of quality tickets, Parkex seminars ...... you can attend Publications Continued: Publications

Civil Enforcement Our aim is to deliver a balance Published since 1934, Highways
industry. Readers are provided ...... Parking World provides the most Now of quality, in-depth features ...... is a personally requested with a balanced editorial Parking Review up-to-date information on the REGISTER written by key Euro Parking controlled circulation programme that includes up-to- world of parking. Through the Stand: P144 industry leaders publication. It is mailed to the-minute news, topical Stand: P215 parking magazine and its NOW C: Richard Langrish and current Stand: P215 named individuals at their place features and in-depth articles. C: Mr. Frank Kingaby dynamic and informative website affairs from the c of work who can prove they are For advertisers there’s no (www.parkingworld.com) the PW n 0207 924 5885 T: +44 (0) 1887 820 533 civilenforcementnow C: Jenny Amberge T: E: advertising@civilenforce civil enforcement T: 0049 0234 953 9114 involved in specifying and better way to target your sales E: [email protected] team reaches the broadest www.parkex.net mentnow.com sector - all providing essential E: jenny.amberge@kleffmann- buying equipment, products, message to key individuals in the www.parkingreview.co.uk spectrum of the parking www.civilenforcementnow. information for today’s rapidly verlag.de services and plant for the industry. Due to the in-depth industry. PW brings information, com expanding enforcement industry. www.euro-parking.eu highway maintenance and traffic nature of our renowned feature Parking Review is the leading education, and promotion to the Our editorial policy covers all management industries. articles, Parking News is retained magazine for the parking parking industry. The magazine ...... CEN is the business magazine aspects of civil enforcement for Published bi-monthly ...... for future reference, giving your management, enforcement, is mailed free of charge. Surveyor for civil enforcement courts, local authorities, EuroParking is the international Parking News advertising a greatly extended design and refurbishment ...... professionals. government agencies, information organ for life-span. sectors. We run sector-defining Stand: P144 TEC Stand: G100 THE BUSINESS MAGAZINE FOR CIVIL ENFORCEMENT PROFESSIONALS commercial property managers professionals for car parks, events including: The British ISSUE 274 APRIL 2009 www.britishparking.co.uk www.civilenforcementnow.com C: Senel Ali 2009 and landowners - addressing multi-storey car parks and C: Richard Langrish Parking Awards; Parking 1/ SPARKS Stand: G100 T: 020 7973 6666 update such issues as best practices, public parking areas. The T: +44 (0) 1887 820 533 Managers’ Convention; and ISSUE T: 020 7973 6666 E: [email protected] ccivilenforcementnnow training, legislation, technology, magazine reaches 9,000 parking E: [email protected] PN Enforcement Summit. We also The professionals’ choice E: [email protected] www.surveyormagazine.com special operations and front line area decision-makers, specialists www.britishparking.co.uk Parking News produce The Enforcers, a guide A British Parking Association publication www.tecmagazine.com and back office activities. and multipliers in eleven to the world of highways, traffic Surveyor is the must have No other publication is better countries. Parking News is the official & streetscene management and Throughout the last 50 years, magazine for all those with an placed to provide readers across ...... journal of the British Parking debt recovery. Traffic Engineering & Control interest in highways, transport Impressions of Westfield the civil enforcement sector with Association, What is being offered in the new ...... (TEC) has been the magazine for and the environment. The Highways complex’s car parks in west London? vital information and guidance specifically transport engineers. Featuring weekly mix of topical in-depth All buttoned up Parking World in this rapidly expanding and Magazine published to PN The latest fashion in parking uniforms the latest news, product reviews, features and insightful editorial Stand: P80A evolving market. Stand: J20 meet the The professionals choice special case studies and technical analysis will fully equip you in Parking News Bigger, better and brighter: three shows under one roof. Parkex is joined by Traffex and Street Design at Planning For advertisers there is no information A British Parking Association publication C: Michelle Blake analysis, TEC stands for tradition carrying out your everyday work. C: Andy Davies the NEC Birmingham Future slums better way to target your sales needs of its T: +61 03 9005 3771 and success. To make sure you To get your fix of technical T: 01732 459 683 Will lessons be learnt? message to key individuals in the members and key personnel E: [email protected] know what is going on in the information visit stand G100. E: [email protected] Free hospital parking in Scotland: diary dates G analysis G directory G quiz industry. working within the parking gift or curse? Find out inside. www.parkingworld.com industry, visit stand G100...... www.highways-mag.co.uk

54 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 55 Preview

UNIFORMS Sign manufacturers, car park and highway safety warning All products and solutions buttoned Dorman The Parking disabilities, we can manufacture up Stand: P175 and fit signage UK wide. Shop Limited C: Nicola Holt ...... Stand: P49 T: 07884 234250 ...... Ringway Signs C: David Peach E: [email protected] T: (+44) 01604 696 800 Thermotor Ltd www.dorman.co.uk Ltd One of the most acute issues E: [email protected] Stand: P135 surrounding CEOs in the wake of the Stand: D102 W: www.theparkingshop.com Dorman is an ISO9001 approved C: Preston LLewellyn TMA was the quality of their uniforms. C: Mike Haliwell manufacturer of quality hazard Innovation in car park T: 01903 850 650 Firstly there was the fact that they had T: 01394 421 400 warning products utilising state management, parking and traffic E: [email protected] to have them and secondly that they E: [email protected] of the art LED technology for UK enforcement solutions. www.thermotor.co.uk displayed the correct information. www.ringway.co.uk and export markets. Come and NEW! - A total service offering ...... These are the legal issues, but there is more visit the stand to see the new With the largest sign factory in cost efficiencies and Traffic to a proper parking staff uniform than the product innovations, including: the UK, Ringway Signs improvements in your simple legal requirements. the new Conelite SynchroGuide; manufacturers and installs road, customer’s experience. Management Uniforms generally have a wide role in what and a range of vehicle activated commercial and message NEW! - Solutions for traffic Products Ltd they say about the organisation. These can signs. signage, parking guidance and include projecting a positive company image ...... information and our Shelter safety in Stand: P71 and the fostering of adherence to company Nuneaton Signs systems. We are also one of the parking C: Rachel Kemmish norms. A study in 2000 suggested that an ill- leading supplier applicators of and T: (+44) 0 8456 80 80 66 fitting uniform communicates to observers Stand: P234 commercial vehicle graphics, a highways. E: [email protected] that the organisation is careless and C: Gary Phipps complete service from design Complete the 2009 Parking www.traffic-products.co.uk inefficient, whereas a good fit gives the T: (+44) 0 24 7634 1922 through to application. Survey for a chance to win a opposite impression. In another study of the E: [email protected] ...... prize! Dedicated to parking, TMP relationship between employee courtesy and www.carparkingsigns.co.uk offers a range of highway wearing the company uniform, it was noted products, many of which are that staff who wore the organisation’s Nuneaton Signs is a “not for suitable for road or car park uniform were more likely to conform to profit” local authority sign situations. So for new ideas or company rules about displaying “positive manufacturer manufacturing just friendly advice come and emotions.“ signs for local talk to TMP. The idea of positive emotions came to the authorities, civil ...... fore in Oxford, which made the decision to engineers and Variable reintroduce parking uniforms for its parking parking station staff in the summer of 2008. professionals. REGISTER Message Signs According to Oxford’s Head of Parking, With over 20 Ltd Andrew Bradfield Barnes: ”We had given years of NOW up on uniforms for staff in our car experience, Stand: B32 parks. But the casual look that Above: Westfield car park/valet management uniform design ISO900: 2000 www.parkex.net C: Roger Stainforth replaced it was simply going too far. quality assurance T: 0191 423 7100 There was a general impression of and employing more E: rstainforth@vmslimited. co.uk scruffiness, which was not the impression we than 30 people with www.vmslimited.co.uk wanted to create for our facilities.” the size of the parking industry’s clothing walk the streets and deal with the general VMSL – the market leader in The decision was made to revert to quality requirements is Keltic. Keltic Clothing is by far public. They have to be able to engender innovative optical, electronic uniforms and according to Andrew this has and away the biggest supplier to the business, respect and the uniforms have to be part of land Europe made using high Keltic is a dynamic company and communication gone down well with staff and public alike. the company provides uniforms to the this. Over time we have seen clients consider Uniforms quality fabrics and constructed that has experienced technologies - is using Parkex “Our staff like the idea and so do the public,” majority of LAs and all of the major parking different styles, but they usually end up with a safety element in them. exceptional growth to become 2009 as the showcase for the he said. “It has engendered a sense of companies. Even in the present challenging coming back to a type that reflects authority. Fashion We design/provide the UK’s leading supplier of introduction of new products greater pride among staff, which is always climate the company is still growing - a result You simply can’t have people too casual or the samples/manufacture and CEO parking uniforms. They full of novel features for both important when dealing with the public.” the company attributes to its thorough public will not give them sufficient respect to Systems Ltd manage stock as a long term have a large client base the strategic and urban roads In the Westfield shopping centre in London, knowledge of its customers and industry. be able to do their job.” Stand: P112 relationship programme for our including the top six parking and rail networks and the the uniforms of its valeting staff were John Barry from Keltic Clothing takes a That the public still has a problem with customers. We are BS EN ISO providers and most local increasingly important designed specifically to reflect the values of relaxed view of the way parking uniforms CEOs and others in uniform is witnessed by C: Freddie Mugamba T: 01923 255 205 9001 - 2000 certified. authorities. Keltic works in interfaces between UTMC and the new centre and given a sense of elegance have changed over the last 18 years: the fact that Keltic find themselves selling E: [email protected] ...... partnership with clients the inter-urban networks. and customer service. “Westfield wanted “The fabrics have certainly changed and the more and more protection equipment such as www.fashionsystems.net Keltic Uniforms providing the complete range Visitors will see the culmination something that was dignified without being tailoring has become better. Twenty years ago stab proof vests and anti-needle gloves. of uniforms delivered next day. of investment since Traffex overwhelming. They went for an elegant and the fabric was quite coarse and the tailoring “We haven’t found that the current We supply high quality Stand: P143 They also manufacture bespoke 2007. Please visit Stand B32 to streamlined look, which will be seen by very limited, but that has changed over time.” economic climate has had a great deal of uniforms to the civil C: John Barry garments in their own factory appreciate how the future in millions of customers each year,” says But one thing that has not changed impact on our company,” says John Barry. enforcement and traffic T: 08450 666699 in the Midlands. driver information technology Debbie Leon of Fashionizer, which supplied according to John is the rationale behind the “Orders are still coming through and we see control. Our garments are E: [email protected] ...... will look. PN the uniforms (designs pictured above). uniforms: no real dropping off. Quality uniforms are still made in the UK and on main www.keltic.biz ...... One company that needs no indication of “The basic point remains that CEOs have to considered an important necessity.” PN

56 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 57 WORLD PARKING

stands, responses to enquiries varied from the predictable over enthusiasm, to supply at whatever cost to this new market, to the refreshingly candid ‘not in Parking in our market area.’ Fundamental to the decision was which machine was state of the art, tested to CE standard for this environment and had a presence in the Saudi Arabia region. A fourth important consideration was which company provided a holistic system and would be prepared to develop All the cars in this Reserved on- street are parked! the software and machines for this street parking unique market. Dan Skipworth-Michell Operations Director for Mawgif, The Strada NEOPS range by Parkeon getting ideas for how to create the seemed to meet the criteria. One of the none currently exist with Arabic text. Fore responsible for off- and on-street and airport parking scheme. The challenges of culture, most severe tests is whether the machines Vision developed an enforcement system environment, legislation and payment can perform in temperatures of up to 50oC based on the simple parking rules that operations in Saudi, describes how the Kingdom entered the method are considerable. with 85 per cent humidity and dust storms apply generally within the Middle East. Cash is still the main method of payment that often reduce visibility to less that 100 There are about 15 violations which divide new world of parking regulation in the Middle East and is the most familiar metres. Dust is a killer for sophisticated equally into instant fine or towing. form of ‘vending machine’ payment. machinery – particularly banknote Towing requires the approval of the Traffic Saudi coins are not normally carried by readers. With the Strada test machines Police who have been assigned to the An Informal the public. Change is rounded up or down performing well in Abu Dhabi and a company to conduct parking enforcement. car park as part of one’s bill – or a stick of chewing contract with Aleppo municipality, Mawgif While parking fines are tame in gum is given to you to make-up the decided on the Evolution series of P&D comparison to the levy in the UK, the difference. One Saudi Riyal is a banknote machines. It also satisfied the contract penalty for non payment is severe. After worth about 20p and is the hourly tariff specification that on-street machinery one month any unpaid violation (PCN) is for the parking scheme. The banknote must be to “international standards and subject to an automatic tow if detected will probably be withdrawn over the next look good.” SR250 is a quarter of the average monthly two years, so it was not cost-effective to A major concern was the safety of the salary. If the driver escapes detection on have a high end ESCROW added to a P&D machines. The Brigadier commanding the street, re-registration (road tax) with machine for a seven-year contract. The the traffic police division of Jeddah the Ministry of Interior cannot proceed A sand-covered 1SR issue has driven the methods of commented that the last time on-street until the fine is settled. Solar panel Sand storms payment choices. There has to be an off- meters (single bay meters) were used 15 But the real challenge is training and line payment method for denominations years ago, every single one was smashed. enforcement which, at the time of writing, that have not been in wide circulation. Concrete-filled steel bollards protect most is making interesting progress. Conflict Mawgif needed a cashless payment exposed utilities such as fire hydrants or avoidance is ‘built in’ to the culture; method. A subsidiary company of the electricity sub stations. Bollards vary in salaam aleykum = peace be upon you; group, Fore Vision, had developed eWallet diameter from 80mm to a whopping although the vernacular takes over when as a cashless payment/parking credit 380mm. Even with a Strada weighing-in at cut-up. But the frustration of limited system. Creating and crediting an account close to 150kg and anchored into a half parking, congested streets and the ‘on-line’ using specific P&D machines is tonne concrete foundation block, it was wearing effect of heat on one’s the basic idea, allowing drivers to ‘logon’ felt that additional protection was temperament does quickly erode even and pay for parking without needing cash required. So, about 50 per cent of with the best of intentions. And it has led or cards at any Strada. Security has been machines are protected by a wrap around to some very animated discussions in the a big concern and banking advice and steel barrier. It is yet to be seen how it air conditioned training room. Managing practices have been at the heart of the will fare against a 3t GMC Suburban. the powers of the EO is also an area that system. Using GPRS, every machine Equally demanding was the enforcement has created considerable debate, continuously synchronises with the discussion. There are three police particularly where boundaries between parking management system. Reliable enforcement agencies of which the Traffic Traffic Police, Security Police and the EO’s network coverage has meant that this can Police have most to do with parking. But role have to be defined and reinforced. be the main method of payment for given the novelty of this scheme, it will There are to be 100 enforcement officers parking, parking fines and topping-up take time for the company and the agencies applying parking regulations in a place accounts. Coin and card payments are the to find a modus operandi. Undoubtedly the where, parking anywhere with complete standby, off-line methods. Phone payment enforcement of existing parking disregard to obstruction has been an was considered, but the network operator regulations will prompt a rewrite of inalienable right. Conflict and Saudi Arabia is the last wealthy nation Aramco the largest global oil producing for-all that the traffic police struggle to charges were too high for the value of parking regulations and a re-definition of confrontation in the street even against in its region to adopt an on-street company producing a quarter of the cope with. parking transactions. where enforcers’ boundaries lie. Writing the all powerful policing agencies shows payment parking scheme. Dubai, Abu world’s oil. Petrol is cheaper than water, Four years ago the Municipality of Finding a P&D manufacturer who could new parking legislation will require Arabic that on-street enforcement will not be an Dhabi, the Oman and Kuwait all have at 60 hallalla a Gallon (12p). So the Eastern Province decided to introduce on- work in partnership with Mawgif in this (Saudi) as a mother tongue with an equally easy task. paid on-street parking in operation. economy is booming and the credit crisis street payment parking and enforcement. environment, satisfying these limiting clear understanding of the culture. The The author will continue to dust off his The contract was won by National has barely affected Saudi Arabia. It was decided to rent the spaces to an conditions was essential. Traffex 2008 semantics of written Arabic is arguably recent PN (two months old due to Saudi Parking Ltd (branded Mawgif) to invest Saudi Arabia is the largest Middle investor who also had to design the became a contest between manufacturers more complex than English, particularly Post) to read up on technology and and manage on-street parking for 5,000 Eastern country and is three and a half parking scheme, select P&D machinery for the first 500 machines to Saudi Arabia. when accommodating the two languages developments in the world of parking. spaces in the cities of Dammam and times the size of the UK with a population (and buy them) and decide the parking Whoever was going to supply P&D onto the same ticket, while trying to retain With spring approaching and temperatures Khobar (pronounced Ghoobber). of 25 million. Oil wealth has meant that contraventions (violations). Without the machinery was going to have to make a both conciseness and meaning. already in the mid 30’s, the first dust Dammam is a new city on the Gulf coast its transport infrastructure has been benefit of any indigenous parking significant investment in time and Parking takes up just one page in the storms blowing in from the desert in the in northern Saudi Arabia adjacent to the designed around car and air travel. Cities management experience in the Kingdom, resources to meet the challenges. local highway code. The guidance is Islamic year of 1430 - on-street parking tiny Gulf state of Bahrain, about two tend to be vast conurbations similar to LA. Mawgif had an extraordinarily steep Revisiting manufacturers at Traffex and general, short and limited. Unsurprisingly has begun in the C15th. PN hours drive from Kuwait and an hours Everything is drive-in; drive-in banks learning curve. The General Manager then again at Parkex was an exercise in there is no off-the-shelf parking flight from Dubai. It is the home to Saudi and drive-in fast-food. Parking is a free- travelled the Middle East and Europe perseverance and tenacity. Visiting enforcement application, and if there were Pictures supplied by Dan Skipworth-Michell.

58 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 59 Adverts appearing in this section are also published in the TENDERS - NOTICES - Parking News E-zine. To subscribe log onto COMPANY NEWS www.britishparking.co.uk/feedback1.htm EVENTS & RECRUITMENT

to be used by clients and our own NCP Services becomes NSL staff. “We held a number of brain- storms with clients and colleagues to Parking Manager NCP Services is rebranding. The identify a new name and we had hun- company will be known as the NSL dreds of suggestions. But NSL Services £36,813 - £43,306 Services Group from 21 April. Group was the one that came com- This is an exciting opportunity to help shape the delivery of Parking Services for the residents, realising modern expectations and helping to make The new name is designed to ing back time and time again.” a unique contribution to the success of the Borough. reflect the increasingly broad range The company then did some mar- of services the company supplies. ket research with clients and the You will have strong leadership skills and will be able to manage and motivate a small specialist team focused on improving enforcement services As well as parking enforcement, public to check that the name and making a difference. We are looking for experience and understanding of a modern customer-focused approach using the best practice the company is also the UK’s biggest worked. "All the indications were standards in the industry. supplier of business process services positive - the new brand is memo- You will have a strong operational background together with excellent analytical and problem solving skills to address the challenges and conflict to the parking industry. It also pro- rable, more accurately describes resolutions you will encounter. You will take the lead on corporate initiatives and policy development. vides a wide range of transport and what we do, and the new design related services, including bus and looks good,” said Tim. The role will be challenging but rewarding, allowing career development and the ability to contribute to the continued development of a modern coach operations - notably at On April 21 the company's website public service. Heathrow airport and several pub- will change to www.nslservices We offer an attractive salary, commitment to training and development, performance related pay and subsidised leisure benefits. lic routes in west London - and serv- .co.uk and emails will change to first- ices such as street design consul- [email protected]. You can download an application pack and apply on-line by going to the Epsom & Ewell pages at www.surreyjobs.info tancy and debt recovery. The rolling out of the rebrand is Closing date: 20 April 2009 CEO Mark Underwood com- expected to take some months. “The Interviews: w/c 27 April 2009 mented: “Since our split from a new brand would better reflect company's nationwide operations. kind of services we deliver cannot be National Car Parks two years ago, the increasing range and complex- Tim Cowen, Director of held up while we rebrand, so we will we have continued using the NCP ity of services we seek to offer our Communications, is in charge of the be making the changes over a flexi- logo. As our company has grown clients.” rebrand. “The name came about ble timescale to ensure we can and changed it has become clear to The new brand will be launched at quite naturally - initially as an abbre- rebrand our operations as part of Voted in the top 5 Councils in the us - and many of our clients - that Parkex and then rolled out across the viation of our old name which started normal maintenance,” said Tim. ‘Best Councils to Work for 2008’ Survey

Legion Parking Bill Laurie to leave Metric New face at Jacobs Services One of the best known figures in been appointed Metric’s UK Sales parking has announced he is leav- and Marketing Manager. Jacobs Certificated Bailiffs on Epsom & Ewell Borough Council is an equal opportunities employer restructured ing his present position at the end Of his reasons for leaving his full Merseyside are pleased to of April time post, Bill said: “I have simply announce that Claire Hayes (pic- Bill Laurie (pictured), 58, who is in found the commute of 240 miles a tured below) has joined the firm his eighth year as Sales and day from Shropshire to Wiltshire too as Business Development Marketing Director of Metric exhausting and particularly difficult Executive. TENDER NOTICE Parking, will retain his directorship during the winter months. Dave Cornes, Partner, said: for the remainder of the year and “Due to changing traffic patterns “Claire has already gained good Swindon Borough Council also continue to oversee Metric’s and congestion on the roads the sales experience and will sup- Sales Department in a part time journey from my home in plement our structure as we wishes to submit to tender the capacity. Shropshire to the office in Swindon strive for further sensible and requirements for the provision PARKING SERVICES One of his main responsibilities has become much more difficult controlled expansion over the of collection of cash, Southampton City Council wishes to seek views from any potential will be to provide support for than it was eight years ago. next few years throughout service provider that wishes to take part in a soft market test, the purpose Richard Boultbee who has recently “When I first started, the job was England and Wales.” reconciliation of cash, banking of which is to understand the extent to which the Council could improve Below: Bill Laurie (right) and made easier by inheriting a very Claire, who joins from Rok of cash and collection of other documents. Legion Group has announced an the value for money it derives from its parking services operations. internal restructuring of its Metric MD Jochen Oehmen strong and experienced sales team Construction, previously worked parking services, with responsi- with a tremendous team spirit. for HBOS and Chester Racecourse. The framework contract value is between In particular, the Council wishes to understand the opportunities for bility for the delivery of parking “We are fortunate to still have that She said: “Although new to rev- increasing the net revenue it obtains from these operations which include: services operations transferring strength in depth and I am therefore enues collection, I have worked £280,000 and £1,000,000 and will run for 2 L on-and off-street parking from the company’s regional delighted to continue working with in sales and customer service for years with 1 year + 1 year options available to offices to a Parking Division the sales team albeit on a consul- 10 years. I was particularly drawn Swindon Borough Council and will commence L civil enforcement tancy basis.” to Jacobs because of their strong within Legion Group Plc. nd L processing of Penalty Charge Notices (PCNs) The Parking Division will be A tribute to Bill Laurie has been brand and the values the firm 2 September 2009. L recovery of unpaid fines headed by Tony Goddard (pic- paid by Metric Parking’s Managing represents.” tured above), in his new role of Director Jochen Oehmen who com- For a copy of the tender documents please L investigation of parking related fraud mented: “I fully understand Bill’s Head of Parking Services. Tony email Dawn Woollard, on behalf of Tracy Baker, L removal of abandoned vehicles and will be responsible for the oper- reasons for leaving which no-one L maintenance of parking facilities. ational, administration and busi- can challenge. Interim Head of Parking email ness development as well as the “However, I am delighted he will [email protected]. Subject to the outcome of this exercise, the authority may undertake a back office ticket audit and notice be continuing to work with Metric, formal tender exercise to source an appropriate solution or solutions. processing departments. He is albeit in a part-time role, and we The involvement of any organisation in such a tender will not be shall continue to benefit from his Requests for tender documents should be made supported by Dave Meadows, prejudiced in any way by whether or not they have engaged in the soft sound advice and depth of th National Operations Manager by 30 April 2009 12.00 GMT. market test advertised by this Notice. (On-Street), Garry Chilton, experience.” Bill will say his farewells to friends Operations Manager (Off-Street) Tenders shall be received in accordance with Organisations wishing to discuss the above or requiring further and a team of parking contract and colleagues within the parking information should contact Nigel Parker on 023 8083 4892 or email: th managers and deputies. industry at Traffex/Parkex. the tender protocol by 5 May 2009 12.00 [email protected] by 30th April 2009. GMT.

60 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 61 TENDERS - NOTICES - Adverts appearing in this section are also published in the Parking News E-zine. To subscribe log onto COMPANY NEWS EVENTS & RECRUITMENT www.britishparking.co.uk/feedback1.htm

Debt Recovery Plus launches New Operations Street Services Manager leads ENVIRONMENTAL SERVICES Jason Brierley has formed Debt expanding team Parking Operations Recovery Plus Limited with busi- ness partner Lisa Clure. Manager Surprisingly given the name, the Traffic Manager new enterprise is not a bailiff com- £24,650 to £29,627 Starting at £39,930 and rising to £48,030 pa inc. pany but purely a specialist in debt recovery. Help us keep Colchester and its neighbouring authorities moving. of Inner London Weighting depending Jason was formerly Business We love people coming to Colchester and enjoying north Essex – experience/performance Development Manager for CCS whether for shopping, education, culture, leisure, to do business Enforcement Services before or work – but if you want this job, you need to be prepared to The Department of Environmental Services is responsible for the becoming a director of Churchill share our aspirations and be able to respond to a challenge. delivery of a range of construction, highways and operational Recovery Solutions, where he was We have a bold ambition for Colchester and we are working hard services for the City of London, including traffic management, primarily involved in expanding their street lighting, highway maintenance, parking control, highway portfolio and developing their debt to make Colchester an attractive and enjoyable place in which recovery procedures. to live, work and visit, but we also have aspirations to partner with drainage, street scene construction, utility works and building Jason Brierley with business Dean Harvey (pictured above) other organisations. site control. Lisa is a former Assistant Accounts partner Lisa Clure has formed Manager for sales, purchase ledger Debt Recovery Plus Limited has been appointed Operations We understand that to achieve this we need a sustainable Responsible for road closures, temporary traffic orders, and credit Control at the 2002 Manager at gritting services infrastructure with well managed, high quality local services and, company Ice Watch. He heads noticing/permitting of public utility street works and highway Commonwealth games in fines as an entire process from the arrears and all types of unpaid in respect of parking services, one that balances easy access for up an expanding team to meet authority roadworks, parking enforcement, car park management, Manchester. Lisa spent three years initial ‘Notice To Owner’ through to invoices for services provided or private motorists whilst encouraging the use of public transport increased demand. there before moving on to be the a ‘Letter Before Action’ and on to goods supplied. and achieving a safe and attractive environment by providing pay & display maintenance and special events liaison and control, Managing Director Paul Branch Manager for a major UK the legal side where appropriate, or Debt Recovery Plus are already excellent services in accordance with local and national policies. you will also be required to generally act as the focal point for mortgage broker primarily looking as a back end process to compli- working in close association with Bowling said: “Fortunately Dean matters relating to the Traffic Management Act 2004. after finance and credit control. ment a client’s own recovery proce- UK Parking Control, Total Parking joined us in time to help with This role will focus on the management and integration of The new company is going to aim dures. They will also recover unpaid Solutions and Northern Parking the hectic period during February the newly merged joint parking operations across several You must be able to demonstrate extensive experience of traffic, at the recovery of unpaid parking commercial and residential rent Services. when snow and icy conditions authorities, plus related activities and specific functions for highway and parking management issues, including the affected most of the country. Colchester itself. This includes all aspects of off-street car parks, management of road closures and highway operations, the control “Our full arsenal of gritting life with APT, David was probably cash collection, parking enforcement and resident parking permit of utility activities and the enforcement of parking restrictions. Sad loss of best known for his association with equipment, snow blowers and a and ticket schemes. digger was needed to keep paths, Parking Meters, which commenced The job will be a demanding one, one that will require As well as having experience of highway and parking legislation, David De Bruin car parks and school play- when APT became the distributor for exceptional skills in communication, innovation and prioritisation, particularly the Traffic Management Act 2004, the New Roads Duncan in 1972. In nearly 30 years grounds clear of ice.” keeping to budgets and agreed standards whilst offering strong and Street Works Act 1991 and the Road Traffic Act 1991, It is with great sadness that APT he brought major successes with The company now holds leadership and management across the wider service group. you must also have sound experience of the management and Controls announces the recent Kensington and Chelsea, Westmin- ContractorPlus accreditation and administration of service contracts, including tendering death of David De Bruin, aged 77. ster, and numerous other local is working towards the environ- You will need a flexible and innovative approach, being able to After serving as a PT instructor in authorities throughout the country. mental standard ISO 14001A. think creatively and be capable of managing competing priorities procedures, Key Performance Indicators and contract monitoring the RAF, David joined APT in 1961, David was renowned for his in a challenging environment, demonstrating a commitment to and control. shortly after its foundation. He rose apparently boundless energy, typi- New face at achieving best value for the Council, its partner authorities and With experience of writing analytical reports with to the position of General Manager cally starting work in the early hours Zeag the local communities they serve. The role entails being highly by the time the business was sold in of the morning, a habit developed mobile between different working locations across a wide area. recommendations, of maintaining budgets and of dealing with 1985. After a brief period with with the meter maintenance oper- Zeag has appointed David Jones the general public, local authorities and the police, you will have Colchester Borough Council achieved an excellent Capital Parking (now part of Vinci) ation. He was a keen squash player, as Chief Sales Officer. good oral and written communication skills, and good Comprehensive Performance Assessment ranking so you can see and Duncan Industries, he rejoined on a part-time consultancy basis taking special pleasure in beating David Jones (pictured below) experience of staff management. we have the highest standards. APT in 1992. Although he “offi- for a further four years. opponents half his age. has been key in building up the cially” retired in 1996, he continued Having spent most of his working He is survived by his wife Pearl, UK operation to its position of We are looking for somebody with a relevant management A professional qualification or degree in an appropriate field is who also worked for APT for many prominence in the retail, local background and an understanding of local government and its preferred, although all applicants will be given serious consideration. RingGo rings into Wandsworth years, and by his children Sharon government, health, transport budgets along with proven success in partnership working. and Gary. and leisure sectors. He has also A relevant qualification, or ability to prove competency, to Previous applicants need not re-apply. led the creation of a strong Zeag Motorists parking in continue to operate in the diploma standard is also essential. Local government package of conditions and benefits apply Wandsworth can rest of the borough – presence in the Scandinavian markets, where significant For an informal discussion, please contact Richard Walker, Parking to this appointment. now choose from including the immediately Metric completes growth has been achieved. He Services Manager, on 01206 282708. two phone parking adjacent E2 sub-zone. has now been appointed as Chief To apply online please visit www.cityoflondon.gov.uk/jobs services, as RingGo This is the first time Aura system for To apply for this vacancy using our quick and easy on-line Sales Officer International Alternatively for an application pack please contact the cashless parking is these two phone parking application method, visit www.colchester.gov.uk/jobs. Lowell Distribution for the Zeag Group. Corporate Recruitment Unit on 020 7332 3978 rolled out alongside services have operated in Alternatively call our 24 hour recruitment line on the existing service such close proximity and Metric Parking has completed the (01206) 507343 or collect a form from the Customer Service (24hr answerphone) or email [email protected] provider. RingGo is as RingGo is effectively first phase upgrade of the US City of Centre, High Street, Colchester quoting post reference SP35. quoting reference number DES023. being implemented, “taking over“ an area from Lowell’s on-street paid parking A minicom service for the hearing impaired available You can find out more about the borough on on-street, in key the incumbent provider, programme. on 020 7332 3732. areas of Tooting - historical comparisons of The project is part of Lowell’s reha- www.colchester.gov.uk around St George’s adoption and usage bilitation programme for the fourth Closing date for applications: Wednesday, Closing date: Friday, 24 April 2009. Hospital, Tooting between the two services largest city in the Commonwealth of 29 April 2009. High Street and will be possible, as never Massachusetts. Metric, in conjunc- alongside Lambeth before. Usage rates will be tion with Amano McGann‘s Boston The City of London Corporation is Cemetery. The particularly interesting office, has installed 35 Aura Pay by committed to Equal Opportunities incumbent service given the key differences Space units with the Metric ASLAN and welcomes applications from all 2003-2004 provider will between the two services. Back Office system. Tackling Homelessness sections of the community.

Colchester Borough Council www.colchester.gov.uk 62 www.britishparking.co.uk ISSUE 274 APRIL 2009 www.britishparking.co.uk 63 Adverts appearing in this section are also published in the TENDERS - NOTICES - Call Richard on 01887 820533 to Parking News E-zine. To subscribe log onto 1 www.britishparking.co.uk/feedback1.htm place a directory advert Specialist Service Directory EVENTS & RECRUITMENT Six pages of parking products and services

The London Certificated Bailiffs Borough of Enfield Manufacturers and Contract for the provision of Civil Quality Through Partnership Parking Enforcement Services Suppliers DVLA Verification Salaried Certificated Bailiffs Invitation for Expressions of Interest Is your business listed in the BPA Product Vehicle Storage Secure Client Web Members of BPA ISO 9001:2000 Enfield Council currently outsources the provision of civil parking and Service Guide? enforcement and associated services. The current contract expires on On-line Payments Exemplary Reputation 3rd July 2010.

th To ensure your entry is included, please To find out more contact Andy Rose A new contract will commence on 4 July 2010 and will run for six years with options to extend annually for up to four further years. complete and return the form below, [email protected] Tel: 01527 504000 www.bristowsutor.co.uk Expressions of interest are invited from suitably qualified companies selectng your areas of business from the with experience of providing civil parking enforcement services under All of your enforcement needs the Traffic Management Act 2004. colour bands appearing on page 70 of this covered under one umbrella Companies expressing an interest will each receive a pre-qualification issue. e-mail: [email protected] questionnaire. Completed pre-qualification questionnaires and all With the Uk’s largest Enforcement team we provide required supporting information must be received at the address Tel: 01895 626610 shown below by noon on Monday, 11th May 2009. All entries run for a year and BPA services for: • Enforcement Of unpaid • Address Verification Those companies passing the pre-qualification evaluation will receive Members will also be listed on the BPA Parking Fines and • Trace (& Collect) an invitation to tender for the services. To obtain a pre-qualification website. questionnaire, please contact: A Professional Enforcement Congestion Charges • Pre litigation Reports Service that Delivers Throughout • Special Static and mobile • Litigation Elena Dellafiora, Head of Parking Services, For further details contact ANPR Operations • High Court: • Pre and Post Enforcement Recovery Of CCJs and Parking Services, London Borough of Enfield, Richard Langrish on 01887 820533 or England & Wales PO Box 52, Civic Centre, Silver Street, Recovery Enforcement Of Writs Enfield EN1 3XD email: [email protected] • Maximum Collection Telephone: 020 8379 6402 E-mail: [email protected] Contact Adele Harrow • Minimal Complaints Tel: 01992 703770 A notice was placed in the Official Journal of the European Union on • Statistical Information [email protected] th the 27 March 2009. • On Line Client Access www.marstongroup.co.uk

Collection with A Commitment to Quality

If you would like your company’s details listed in the BPA SETTING THE STANDARD, PROVIDING THE SERVICE, Product & Service guide on pages 70-75, then please ACHIEVING EXCELLENT RESULTS complete the following details Empire Enforcement Ltd Civil Enforcement Agency Your entry will be printed in 11 issues of Parking News and also the Parkex catalogue. You will also be listed on the BPA website, provided you are a member of the BPA, with a link to your own website. Certificated Bailiffs

PLEASE PRINT IN BLOCK CAPITALS Please tick the amount of colour bands you wish displayed under your •Tailor made bailiff service Company Name: ______details and circle if member or non-member for our clients Member Non-member •Solutions found for Address: ______Persistent evaders 1 band £385 £450

______I •Pre debt solution provided

2 bands £505 £565 •RTA and TMA Specialist I ______•On-Line client access I 3 bands £550 £645 ______I 4 or 5 bands £625 £735 www.empireenforcement.com Contact: ______Blue Band ______Phone 01621 843 884 or 01202 862707 Tel: ______Green Band ______Fax: ______Red Band ______This space is reserved Email: ______Black Band ______Web: ______Grey Band ______for a specialist Please send your entry to: The Advertising Manager, Parking News, Richard Langrish Communications, Rose Cottage, Taybridge Road, Aberfeldy, Perthshire PH15 2BH Tel Richard on 01887 820533 for further details. To find out if you qualify please call Richard Langrish on 01887 820533.

64 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 65 Call Richard on 01887 820533 to 2 3 Specialist Service Directory place a directory advert Specialist Service Directory Six pages of parking products and services Six pages of parking products and services

Construction & Refurbishment Consultants & Training SPECIALIST PARKING MANAGEMENT & SYSTEMS CONSULTANCY The Leading Consultancy for CPE Implementation - Strategic parking studies - Financial appraisals - Project management and implementation Parking Consultancy Services - Contract tender management - Monitoring of operations, compliance surveys and CPE reporting • CPE planning, advice and - Surveys and GIS mapping of highways assets and data digitisation CHRISPARKING YATES implementation - Systems and process design ASSOCIATES • Contract Procurement - Resident/permit parking studies LIMITED - Enforcement Contact: Norman Downie / Tel:01235 751287 Contact: - Processing E-mail: [email protected] Chris Yates Tel: - Maintenance Web: www.rtaassociates.co.uk RTA Associates Ltd. 07712 046 442 E-mail: • Operational Performance [email protected] Assessment and Review • Policy review and advice • Other services can also be planned, arranged and managed

Certificated Bailiffs in the Enforcement of Road Traffic Act 1991 - Collection of PCNs

Over 30 years experience and our "dynamic approach" to enforcement, guarantees you a 1st Class Service.

• Nationwide coverage • Tracing facilities • Call centre Parking Consulting Civil and • On-line payments Consultants Structural Engineers • Secure on-line account access

ISO9001 Accredited and full members of ACEA, ESA & BPA.

new design Contact: Glynn Rhodes feasibility studies T: 01423 535650. Clarendon House, pricing strategies Victoria Avenue, Harrogate HG1 1JD Contact Huw Lloyd-Lewis maintenance & refurbishment Contact: Managing Director Keith Barnes T: Tel:0870 000 6224 management consultancy 0118 952 2980. 30-31 Friar Street, CREDIT SERVICES Fax: 0870 000 6210 system & service specification Reading RG1 1DY LIMITED E-mail: [email protected] www.hillcannon.com [email protected] Make it sure. Make it Swift. Website: www.swiftcredit.co.uk Enforcement & Management

• CPE implementation assistance • CEO training • Contract preparation (enforcement, • Processing training, introductory or in- customer services and IT) depth and NVQs • Quality reviews of existing operations • Telephone and customer care courses • Management support • Letter writing courses • Policy and procedure manuals • Parking Manager’s courses • TMA 2004 training • Mystery shopping All services are delivered by staff with extensive operational experience in all areas of CPE. Our consultants are either ex-Local Authority managers or have many years of commercial CPE experience. This space is We will tailor our services to meet your specific requirements. Contact details - Lynn Witham 07930 483 173 E-mail [email protected] reserved for you Please visit our website for further information - www.parkingassociates.co.uk

Call Richard on creative CAR-PARKS M The Parking Professionals SERIOUS PROTECTION Triflex (UK) Ltd Whitebridge Way, Stone, 01887 820533 to Waterproofing, Surfacing and Protection for Car Parks Staffordshire, ST15 8GH CONSULTANCY Maximum structural protection Tel: 01785 819119 Fax: 01785 819960 Contact: Mark Bland book now Systems for: External Decks / Internal Decks Ramps / Walls, Columns, Soffits Wide range of colours and textures to allow creativity in design Mobile 07957431780 Heavy duty systems to suit all applications Email: [email protected] Specialists in asphalt overlay (please quote “Parking”) ! www.triflex.co.uk [email protected] An NCP Services Company www.projectcentre.co.uk

66 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 67 Call Richard on 01887 820533 to 4 Specialist Service Directory 5 place a directory advert Specialist Service Directory Six pages of parking products and services Six pages of parking products and services

Equipment, Accessories & Services STRONGMAN TOOLS presents Our extensive range of HyJacks & Dollies Six model range of hydraulic positioning jacks. Starting from £65, plus our standard dollies. Unbeatable prices with service & spares backup. Overnight delivery or pallet deliveries available. Most forms of payment: Debit Cards over the phone, Credit card @ 2.5% surcharge. Trade accounts.

Strongman Tools Ltd, Tel: 08456 12 44 12 Leamington Spa, [email protected] Warks CV31 1NB www.strongmantools.co.uk

HEAVY DUTY STEEL 12” HYJACK

HIGH SECURITY BARRIERS & BOLLARDS Tickets, Permits & Stationery  QMS Benchmark Gold award for customer satisfaction

PREMIER PARKING SERVICES (UK) Ltd expertise in action TM The complete parking solution working in conjunction with: Car and Vehicle  Secured by Design status for K8  ISO 9001:2000 for Quality Clamping and Towing Services Parking Solutions Crash Rated Roadblocker Assurance Heald Ltd, Northfield, Atwick Road, Hornsea, East Yorkshire HU18 1EL G Car Park Management G London – Birmingham G South West Light and Reflex Entry/Exit Products include: Tel: +44 (0) 1964 535858 Fax: +44 (0) 1964 532819 G Vehicle Clamping & Removal G Reading – Newbury G South Wales Fully configurable interface Email: [email protected] Web: www.heald.uk.com G Penalty Charge Notice G Gloucester - Swindon G Patrolling & Security G Bristol – Exeter License plate recognition G On & Off Street Enforcement Portsmouth - Bournemouth G PPS Pre booking system Tel: 0871 2000416 Email: [email protected] Chip and Pin Fax: 0871 2000417 Web: www.premierparkingservices.co.uk Top up cards Smart cards Access control Wave and Pay Integrated ANPR Pay On Foot

TPS ACS BPS LTD, Watchmoor Park, Riverside Way, Camberley, Surrey GU15 3YL At we understand the unique demands associated with each sector and provide clients with bespoke parking solutions. Tel +44 1276 807 100 U Fax +44 1276 807 101 U Email: [email protected] U www.acs-inc.com/tr Sectors include: NHS, local authorities, retail & leisure facilities Our management includes:  Controlled Limited Waiting  Pay & Display TPS Parking Solutions Ltd  , SATRA Innovation Park, Pay on Foot  Rockingham Road, Kettering, NN16 9JH ANPR  CCTV & Security Telephone: 0845 257 3540 Fax: 0845 257 3541 Email: [email protected] www.totalparking.co.uk

WPS United Kingdom Ltd Driving Parking Technology Cherry Orchard West Kembrey Park Swindon SN2 8UP Tel: +44 (0)1793 541080 Fax: +44 (0)1793 495595 Email: [email protected]

I IT Parking Enforcement solution I Fully automated WPS-BC200 POF system

www.wps-uk.com

68 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 69 The BPA’s unique six page A-Z guide to Call Richard on 01887 820533 to list your 1 BPA Product & Service Guide BPA Product & Service Guide 2 www.britishparking.co.uk parking products and services company details www.britishparking.co.uk

GREY BAND RED BAND GREEN BAND BLACK BAND On-street Control Car Park Construction, Parking Equipment & Consultants Parking Accessories ANPR International Avon Barrier Co. Ltd BROXAP Refurbishment, Repair & A A Pay on Foot A Rising kerbs and road blockers 354 Omega Court T: 08706 206 206 Nova House T: 0117 9535252 Rowhurst Ind. Est. T: 07788 145451 Voucher-parking Consultants management B Pay and Display B Gate manufacturers /suppliers Cemetery Road F: 08706 205 205 195 South Liberty Lane F: 0117 9535373 Chesterton F: 01782 565357 B Permit management systems A Car park design (structures) C Parking meters C Auto-mechanical stacking units Sheffield E: [email protected] Ashton Vale Trading Estate Newcastle-Under-Lyme E: [email protected] and schemes B Car park design (layout) D Pay at Exit (inc. ticket issuing machines) (auto-structures see Red Band) S11 8FT W: www.anpr-international.com Bristol E: [email protected] Staffordshire W: www.broxap.com BS3 2TN W: www.avon-barrier.co.uk ST5 6BD C Residential schemes C Architectural services E Security barriers (rising arm) D Equipment housing covers D D Quantity surveyors F Access control software management E Post and bollards EFGMVZ DEFGKLMPRSW Enforcement software and BDFGP EGHJW systems E Frame manufacturers systems F Collapsible flow plates ABDEFGHJK AEFGHJKL E Control, management and (pre-cast) G Access control equipment (inc. card, G Speed humps H Space savers enforcement operators F Frame manufacturers (steel) voice and automatic entry systems) Barrett Car Parks Ltd F IT communication providers, G Frame manufacturers H Cycle parking equipment and J Height restrictors Barrett Court T: 01274 266 800 information networks and (in-situ) applications K Kiosks and portacabins APCOA Cutler Heights Lane F: 01274 266 859 Cale BriParc Limited systems H Main contractors I Mobile phone payment applications L Traffic and car park mirrors Wellington House T: 01895 272500 Bradford C: John Brennan Units C1 & C2 Cannon Park G Notice-processing systems I Lighting design J Motor cycle parking equipment and M Vehicle mobiliser apparatus (flat 4-10 Cowley Road F: 01895 454200 West Yorkshire W: www.barrettonline.co.uk Transfesa Road T: 01892 839489 and services (including consultants) applications battery kit) Uxbridge E: [email protected] BD4 9HZ E:[email protected] Paddock Wood F: 01892 836737 H Towaway schemes J Lighting suppliers K Parking consultants (equipment and N Cones, hazard markers, UB8 2XW W: www.apcoa.co.uk Kent E: [email protected] I Real-time payment, K Waterproofing applications specification) chevrons, lamps, cats eyes, studs ABCDFHIJK TN12 6UF W: www.calebriparc.co.uk information, fraud and and contractors L Installation, commissioning, service and delineators ABCDEFGHKOP LMNPRS O Electric diesel utility vehicles for management schemes (inc. L Surface/deck applications/ engineers and support services ABCDEFGHINOST ABDEFGKLMNUY car parks mobile phone) contractors M Loops, sensors, detection and vehicle ABHILMNOPT ABC BASF Construction AEFK K Bailiff, debt collection and M Painting and protective identification systems BLUE BAND DEFGHIJKRZ Chemicals UK Ltd legal services coating applications N Ticket manufacturers (inc. bar code and Car Park Operation, Management, 19 Broad Ground Road T: 0161 794 7411 L In-car parking and N Lining (parking bay) marking magnetic stripe) Enforcement & Consultants Lakeside F: 01527 503576 information systems O Repair and refurbishment O Ticket advertising services Redditch C: Bob Groves A Car park operators CCS Enforcement Services Ltd M In-car parking meters contractors P Variable message signs APT Controls Ltd B98 8YP E: [email protected] B Car park management Unit 10, The Croft, T: 08455 200444 N On-street consultants P Structural consultants (civil R Signage The Power House T: 0208 421 2411 W: www.basf-cc.co.uk C Enforcement operators Buntsford Gate Business Park F: 01527 572078 O Tickets, permits, PCN/ECNs, engineering) S Car park guidance (VMS), customer KLMNOSV D Car park purchasers Chantry Place F: 0208 421 3951 Bromsgrove C: Stephanie Lewis vouchers, stationery, security R Edge barrier and structural information, help points and systems E Car park developers Headstone Lane C: Tony Girard Worcestershire E: [email protected] printing manufacturers safety checks T Monetary handling equipment, F Consultants (to the above) Harrow, Middx E: [email protected] Berry Systems B60 4JE W: www.bailiffs-uk.com /suppliers S Expansion joints counterfeit detection, change givers and HA3 6NY W: www.aptcontrols.co.uk G Towaway services A member of the Hill & Smith Infrastructure Products Group P Handheld terminals T Automated mechanical electronic payment applications H Wheel clamp enforcement oper. Springvale Business & Ind. Park K R Traffic signals and control parking structures U Smartcard manufacturers, magnetic and CDEFGLMPSV J Wheel clamp sales Bilston (for stacking units see smartcard reader, payment and ABCEFGJK T: 01902 491 100 systems K Cleaning and janitorial services Wolverhampton parking accessories) management systems, cashless parking, F: 01902 494 080 S Approved Accredited L Car valeting services WV14 0QL U Pollution monitoring and digital and electronic applications E: [email protected] (S/NVQ) Assessment Centres M Advertising boarding services T Training provision on-street ventilation equipment V CCTV, image capturing, registration EGHKLW W: www.berrysystems.co.uk CDM Contracts Ltd and concepts APT Skidata Ltd R U Training - notice processing V Condition and cathodic plate recognition and security software (ticket adv see Green Band) 10 Cooper’s Place T: 01428 687925 protection monitoring and systems M Combe Lane F: 01428 687924 V Cash in transit and cash N CEO and warden uniform The Power House control equipment W Car park crash barriers and safety EFGJH Wormley C: Neil Mariner processing suppliers inc. high visibility Chantry Place T: 020 8421 2211 systems Godalming E: [email protected] clothing and security jackets Headstone Lane F: 020 8428 8822 X Credit card handling services Bourne Parking Ltd Surrey W: www.cdmcontracts.co.uk Instructions for use: O Approved Accredited (S/NVQ) Harrow E: [email protected] Y Communications for parking equipment Ferguson House GU8 5SZ Locate the colour band that best represents your interest Assessment Centre HA3 6NY W: www.aptcontrols-group.co.uk (networking) 9 Church Road T: 01202 710011 (see above). Find your specific product or service carried by P Training provision off-street HKLMNOS Z Anti-crime security and management Parkstone F: 01202 710077 an alphabetical letter. Then scan the pages and locate R Cash in transit and cash ADL Poole C: Paul Luxton operation systems companies displaying that coloured band letter. processing Dorset E: [email protected] BH14 8UF W: www.bourneparkingonline.com Disclaimer: The BPA does not endorse any products or services mentioned in this Product and Service Guide. Listed products and services are provided by the companies and NOT by the BPA or Parking News. ABCDEFHIJKL Arlo Parking & Security MNPRS Chandlers Ltd Chandlers House T: 020 8290 0866 3C Communications Ltd Alfia Limited Unit 7, Paynes Place Farm T: 01444 244 255 Access Control Limited Unit 108, Longmead Road Bristow & Sutor 2 Southlands Road F: 020 8290 0868 Credit & Debit Card Payment Services Cuckfield Road F: 01444 257 639 Lowburyholme Road T: 01954 230024 Emerald Park East T: 0870 871 0035 Bromley C: Mr Casey Waterman 7th Floor T: 020 7894 9896 Burgess Hill E: [email protected] Bartleet Road T: 01527 504002 Over F: 01954 230024 Emersons Green F: 0870 871 0039 Kent E: [email protected] Regal House F: 020 7891 1511 West Sussex W: www.arlo-group.com Washford F: 01527 504020 Cambridge C: Stan Ovington Bristol E: sales@alfia.co.uk BR2 9QP W: www.chandlers-bailiffs.co.uk 70 London Road C: Philippe Cherpin RH15 8RG Redditch C: Andy Rose CR4 5NP E: [email protected] BS16 7FG W: www.alfia.co.uk Twickenham E: [email protected] ABDEFGLMPRSVY Worcs. E: [email protected] W: www.access-control.co.uk K TW1 3QS W: www.3cint.com ABCDEFGKLMPRSTUV ABEFJK B98 0FL W: www.bristowsutor.co.uk XYZ FR ABTUX DEGKLMUV ABEFGHJK ADEFHJKLM K Alpha Parking Ltd ACS Parking Solutions Autopa Ltd Britannia Parking CitySync Ltd adverTicket Cromwell House, Fulwood Place, Riverside Way T: 01276 807 100 Cottage Leap Turpin Court T: 01707 275169 High Holborn T: 020 7242 2567 Britannia House T: 01202 555888 Camberley F: 01276 807 101 Rugby T: 01788 550556 124a Great North Road F: 01707 273876 Stockholm Road T: 01482 822825 London F: 020 7242 1366 16 Poole Hill F: 01202 551199 Surrey C: Paul Gillespie Warwickshire F: 01788 550265 Hatfield C: Frank Thomson Sutton Fields F: 01482 371381 WC1V 6HZ W: www.aparking.co.uk Bournemouth C: Jane Swift GU15 3YL E: [email protected] CV21 3XP E: [email protected] Dorset W: www.britannia-parking.co.uk Herts. E: [email protected] Hull C: Neil Keeping E: [email protected] W: www.acs-inc.com KLR W: www.autopa.co.uk AL9 5JN W: www.citysync.co.uk HU7 0XY E: [email protected] FOP BH2 5PS E: [email protected] ABCDEFGKLMPSTUVY W: www.adverticket.com ABCDFGILNSTU EFGHJLM ABCDEFP VZ ADJ O B BEFGHJ ABC F

70 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 71 The BPA’s unique six page A-Z guide to Call Richard on 01887 820533 to list your 3 BPA Product & Service Guide parking products and services. BPA Product & Service Guide 4 www.britishparking.co.uk company details See page 70 on how to use this guide www.britishparking.co.uk

Civica Concrete Repairs Ltd Dambach UK Ltd Excel Civil Enforcement Ltd Interactive Special Projects Ltd Liberty Services Ltd Vanguard House T: 0113 244 1404 Cathite House T: 0208 288 4848 7 Mercury Road Vaughan Thomas House T: 029 2086 8000 Unit 10, The Schoolhouse Willett Road T: 0208 684 1486 Dewsbury Road F: 0113 244 0835 23A Willow Lane F: 0208 288 4847 Gallowfields Tra. Est. T: 01748 824624 Walter Road F: 029 2086 1133 Second Avenue Thornton Heath F: 0208 689 3202 Leeds C: Marketing Mitcham, Surrey, C: John Drewett Richmond F: 01748 824625 Swansea C: Mike Garland Trafford Park T: 0161 873 8482 Surrey C: Graham Brown LS11 5DD E: [email protected] CR4 4TU W: www.concrete-repairs.co.uk North Yorkshire C: Peter Dyer SA1 5RW E: [email protected] Manchester F: 0161 873 8438 CR7 6AA W: www.libertyservices.co.uk W: www.civica.co.uk E: [email protected] DL10 4TQ E: [email protected] W: www.excel-enforcement.co.uk M17 1DZ C: Bryn Maddick E: [email protected] FVX E: [email protected] M HKLMNORSV ABDEFGLM K ABCDFGLOP PRSVY U W: www.interactivespecialprojects.co.uk NOR BCGO DESIGNA UK Ltd Excel Parking Services Ltd Contract Security Services Ltd 356 Omega Court T: 0114 2678008 Jacobs Certificated Bailiffs Challenger House T: 0208 7520160 Unit 11, Windmill Business Park Cemetery Road F: 0114 2678009 4 Europa Boulevard T: 0151 650 4900 Local Parking Security Ltd Rye House 125 Gunnersbury Lane F: 0208 992 9536 Brooklands Close T: 01932 784040 Kenwood Park C: Alun Cockcroft Birkenhead F: 0151 650 4999 Clifford Chambers Business Park Collect Services Ltd London C: James Horton Sunbury on Thames F: 01932 770066 Sheffield E: [email protected] Merseyside C: Simon Jacobs Middlesex C: Ewan Miller Clifford Chambers T: 01789 293273 2/4 High Road T: 01895 626610 W3 8LH E: [email protected] S11 8FT W: www.excelparking.co.uk CH41 4PE E: [email protected] TW16 7DY E: [email protected] Warwickshire F: 01789 293315 Ickenham F: 01895 621100 W: www.contractsecurity.co.uk W: www.jacobsbailiffs.co.uk ABCDEFGHJKLMP CV37 8HW C: Richard Evans Middlesex C: Dave Rayner ADEFGKLMPSTUVX ABDEFGKOR R K E: [email protected] UB10 8LJ E: [email protected] V F ABCN ABCDEFPR W: www.collectservices.com AEFGJK BCEGHOP BK P K CP Plus Ltd Double Parking Systems JBW Group Ltd Fast Park® Response House T: 020 7422 9393 132 Heathfield Road T: 01689 856636 16 Hewett Street F: 020 7422 9392 London Borough of Croydon 10 Flask Walk T: 0207 431 4001 Keston F: 01689 860429 Modular Parking System T: +39 (0) 6/65745942 London C: Jamie Waller Parking Services London F: 0207 435 3280 Kent C: Derek Guiver Viale dei Colli Portuensi F: +39 (0) 6/65745943 EC2A 3NN E: [email protected] 1st Floor Davis House NW3 1HE E: [email protected] BR2 6BA E: [email protected] 545 00151 Rome C: Stefano Graziosi Commercial Collection Services W: www.jbw.co.uk Robert Street T: 020 8407 6899 W: www.cp-plus.co.uk W: www.doubleparking.co.uk Italy E: [email protected] Croydon F: 020 8667 1066 797 London Road T: 0208 6654979 W: www.fastpark.com HK CR0 1QQ Thornton Heath M: 07973 747375 ABCDEFO C Surrey C: Mike Gethin ABCEGJKLMN CR7 6YY E: [email protected] KML FGNST W: www.ccscollect.co.uk Crichtons & Co EA Group UK Ltd Paddock Wood Business Centre Security & Parking Fire Engineering Associates Ltd 1-7 Commercial Road T: 01892 830500 K 1st Floor T: 0870 770 8810 Units 20/21 Bookham Industrial Park Unit 9, The Schoolhouse Makers Parking Ltd Paddock Wood F: 01892 830519 International House F: 0870 770 8812 Church Road T: 01372 459536 Second Avenue Makers Parking Ltd T: 0845 899 4444 Kent, TN12 6EN C: Paul Davis Cray Avenue C: Liam Hilley Bookham F: 01372 454778 Trafford Park T: 0161 872 7760 Office Block 4 F: 01543 480676 E: [email protected] Orpington E: [email protected] Surrey E: [email protected] Manchester F: 0161 872 7740 Shenstone Business Park C: Peter Cowlard ABCEFR W: www.kml.org.uk Kent BR5 3RY W: www.crichtons.co.uk KT23 3EU W: www.ea-group.co.uk M17 1DZ E: sales@fireeng.co.uk Lynn Lane E: [email protected] ABDEFGHJK Shenstone W: www.makersparking.co.uk Complus Teltronic Ltd CGH ABCDEFGKLM W: www.fireeng.co.uk TUVWXY LMNOPRVX Lichfield, WS14 0SB Park House T: 01279 457510 X U ABFHIJKLM Cambridge Road F: 01279 445453 HK NORSV Harlow E: [email protected] Equita G24 Ltd Laser Special Projects Essex C: Sales Creative Car Park Ltd 42-44 Henry Street T: 01604 885566 12 Harley Street T: 0870 0427215 Henwick Mill T: 01905 742750 Marston Group Ltd CM20 2EU W: www.complusteltronic.co.uk London F: 0870 0427216 Martley Road F: 01905 742751 33/35 Daws Lane T: 0870 919 8000 Northampton F: 01604 633 489 W1N 1AA C: Paul Price Worcester C: Ken Dykes Bridgman House T: 01992 703770 London F: 0870 919 8001 NN1 4BZ C: Paul Sharpe E: [email protected] WR2 6RG E: [email protected] Sun Street F: 01992 703703 GLSY NW7 4SD C: Gary Wayne E: [email protected] Waltham Abbey C: Adele Harrow W: www.equita.co.uk W: www.g24.co.uk W: www.laser-group.co.uk E: [email protected] ABCF Essex E: [email protected] W: www.creativecarpark.co.uk HKLMNORSV EN9 1EL W: www.marstongroup.co.uk ABCDEFGH K BCEFGIKMPRSVZ ABCDEFGP Composite Limited JKLMNOP K Eastleigh House T: 02380 645722 Euro Car Parks Hill Cannon (UK) LLP LDK Security Group Upper Market Street F: 02380 643665 CreditCall Communications Ltd 31 Byrom Street T: 0161 832 9777 124 Wellingborough Road T: 07939 700799 Matrix Eastleigh C: Tony Glanville Royal Chambers T: 01423 562571 Merchants House South T: 0117 930 4455 Manchester F: 0161 831 7088 Northampton F: 0871 2000 911 11 Eagles Wood Business Park Hampshire E: [email protected] Station Parade F: 01423 530018 Wapping Road F: 0117 930 4477 M3 4PF E: [email protected] NN1 4DR C: Kelvin Mupungu Woodlands Lane T: 01454 616170 SO50 9FD W: www.compositeltd.co.uk Harrogate C: Glynn Rhodes Bristol C: Liz Coode W: www.eurocarparks.com E: [email protected] Bradley Stoke F: 01454 616560 ABCDEFGHIJKLM HG1 1EP E: [email protected] BS1 4RW E: [email protected] W: www.ldksecuritygroup.ltd.uk Bristol C: T.Whittaker ABCDGHP W: www.hillcannon.com NPRS W: www.creditcall.com BS32 4EU E: [email protected] BCEGHNOPST F CH W: www.matrix.uk.com X ABCPR ABHIKLMNORS Euro Car Parks Imperial Civil Enforcement Legion Parking Services Computer Recognition Cummins - Allison Ltd Meteor Parking Limited 30 Dorset Square T: 0870 907 9777 Solutions 6-10 Brock House T: 08450 343534 Systems Ltd William H. Klotz House Kiln House T: 08700 601001 London F: 0870 907 9779 7 Hill Street T: 0117 311 3149 Nateby Technology Park F: 08450 343535 Fishponds Close T: 0118 979 2077 Colonnade Point T: 02476 339 810 Thremhall Park F: 08700 601099 NW1 6QJ E: [email protected] Bristol F: 0117 925 2515 Cartmell Lane, Nateby, C: Tony Goddard Wokingham F: 0118 977 4734 Central Boulevard F: 02476 339 811 Start Hill C: Mike Elrin W: www.eurocarparks.com BS1 5PU C: Ashley Bijster Preston E: [email protected] Berkshire C: Anne Stieber Prologis Park W: www.cumminsallison.co.uk Bishop’s Stortford E: [email protected] E: [email protected] PR3 OLU W: www.legiongroup.co.uk RG41 2QA E: [email protected] Coventry E: [email protected] Herts. CM22 7WE W: www.meteor-uk.com W: www.ices.imperial.co.uk W: www.crs-vision.com CV6 4BU ABCDGHP VXZ ABCDEFKLMOPR FGMVZ ABCDFGIOPU ABCDEFGIOPSTUV ABCDEF T BCEGHNOPST

72 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 73 The BPA’s unique six page A-Z guide to Call Richard on 01887 820533 to list your 5 BPA Product & Service Guide parking products and services. BPA Product & Service Guide 6 www.britishparking.co.uk company details See page 70 on how to use this guide www.britishparking.co.uk

Metric Group Ltd ONTIME PARKING SOLUTIONS Parkmobile PMP STENTOFON – Zenitel UK UK Parking Control Ltd Metric House T: 01793 647800 Pasadena Centre T: 0870 4446250 83 Victoria Street T: 0845 0344 891 48 Warwick Street T: 020 7534 3938 Maxwell Way T: 01293 545 911 Unit 29, 1-2 Denham Parade T: 0870 228 3344 Westmead Drive F: 01793 647802 Pasadena Close F: 0870 4446249 London F: 0845 0344 990 London F: 020 7734 4329 Crawley F: 01293 545 914 Oxford Road F: 0870 228 3345 Westlea C: Mike Catchick Hayes C: Eddie Lewis SW1H 0HW E: [email protected] W1B 5NL C: Mr Chris Marriott Uxbridge C: Marc Browne Swindon E: [email protected] West Sussex C: Zoe Redman Middlesex E: [email protected] W: www.parkmobile.co.uk E: [email protected] Middx. E: [email protected] SN5 7AD W: www.metricgroup.co.uk RH10 9XE E: [email protected] UB3 3NQ W: www.ontime-parking.com W: www.pmpconsult.com W: www.zenitelcss.com UB9 4DZ W: www.ukparkingcontrol.com ABDEFHJKLMPRVYZ ABCGH ABCDFGLTKNOX ADFG ABCEIM ABCDEFLM EH F GLSY ABCDEGO CEFGIKNPV N BCFR Paperwork (UK) Ltd Swift Credit Services Ltd Philips Collection Services Ltd Quadriga Car Parks Ltd MICROTIMA Traffic Informatics 2 Penydarren Road T: 01685 721 900 Victoria Road T: 01754 613120 PO Box 152 T: 01325 387400 Gadbrook House T: 01606 330 888 Merthyr Tydfil F: 01685 382 388 Variable Message Signs Ltd Old Glassworks T: 0191 230 44 11 Skegness F: 01754 613122 Darlington F: 01325 383887 Gadbrook Park F: 01606 330 777 Mid Glamorgan C: Huw Lloyd-Lewis Unit 1, Monkton Business Park Stepney Bank F: 0191 230 44 22 Lincolnshire W: www.paperworkuk.ltd.uk County Durham C: Mr Mike Rackley Northwich C: Mark Pearson CF47 9AH E: [email protected] Mill Lane T: 0191 423 7070 Newcastle upon Tyne C: Darren Sheriff PE25 3SN DL3 9WT E: [email protected] Cheshire E: [email protected] W: www.swiftcredit.co.uk Hebburn F: 0191 423 7071 NE1 2NP E: [email protected] W: www.philips.org.uk CW9 7RG W: www.quadrigaltd.com W: www.microtima.co.uk NO HIJKLMNOPR H Tyne and Wear C: Glynn Hutton KGU EHK NE31 2JZ E: [email protected] FLMPRSVY STUV W: www.vmslimited.co.uk FLR Parkeon Ltd FGMPSV 10 Willis Way T: 01202 339494 Phoenix Commercial Collections Radflex Contract Services Limited Thermotor Ltd R Motivation (Traffic Control) Ltd Poole F: 01202 667293 The Lansdowne Building T: 0800 731 0101 Unit 35, Wilks Avenue T: 01322 276 363 Beacon House T: 01903 850 650 Unit 5, Horton Court T: 01952 670390 Dorset E: [email protected] 2 Lansdowne Road F: 020 8688 7748 Questor, Dartford, F: 01322 270 606 Station Road F: 01903 850 428 Horton Wood 50 F: 01952 670379 BH15 3SS W: www.parkeon.com Croydon E:[email protected] Kent C: Graham Hedgecock East Preston C: Mr Preston Llewellyn VINCI Park UK Telford E: [email protected] DA1 1JS E: expjoint@radflex.co.uk CR9 2ER W: www.phoenixcommercial.co.uk West Sussex W: www.thermotor.co.uk Oak House Shropshire W: www.motivation-tc.co.uk ABDEFGILMTUVXY W: www.radflex.co.uk BN16 3AA E: [email protected] TF1 7X Z BCFIP Reeds Crescent T: 01908 223500 K KOS ELMPRS Watford F: 01923 231914 DEFGLM Herts C: Gary Stanton EFGJ Parking Associates Ltd WD24 4QP E: [email protected] 34 Burntwood Grange Road Photon (TG) Ltd Ross and Roberts Ltd Town and City Parking Limited ABCDEOPR Nagels (UK) Ltd Wandsworth Common T: 07930 483173 Part of the Secure Options Group Head Office: Unit 8, Wessex Park, ABHO 4 Riverside Business Park T: 01483 440 488 City House T: 01738 440933 London F: 07092 386114 Bancombe Road T: 01458 271888 ABCEGSTUV 4 Milestone Business Park T: 01482 873597 Walnut Tree Close F: 01483 440 537 70 Glover Street F: 01738 442994 SW18 3JX C: Lynn Witham Trading Estate, F: 01458 271899 Oslo Road F: 01482 679 726 Guildford C: Peter Ambrose Perth E: [email protected] E: [email protected] Somerton C: Ray Hatchard Hull C: Graham Shields Surrey E: [email protected] PH2 0JR W: www.townandcityparking.co.uk K W: www.parkingassociates.co.uk Somerset E: [email protected] HU7 0XY E: [email protected] GU1 4UG W: www.photon-tg.com GNTU TA11 6SB W: www.rossandroberts.com Whyte & Co. ABDEFGLMPSV K ABCDEFKM NO ABEF 7 White Oak Square T: 0845 458 9429 Parking Control Services Swanley F: 0845 458 9439 Kent C: Paul Whyte NCP Services Head Office RTA Associates Ltd Traffic + Parking Consultants POSNETICS Ltd A division of Town & City Parking Ltd BR8 7AG E: [email protected] Fourth Floor T: 020 7290 6303 27 Old Gloucester Street T: 0800 97 05109 Albury House, Church Way T: 01235 751287 City House T: 01738 492600 W: www.whyte.co.uk Westgate House F: 020 7290 6213 London E: [email protected] 11 Bridewell Gardens T: 0870 760 9531 Sparsholt F: 01235 751594 70 Glover Street F: 01738 442994 Westgate C: Bob Mann WC1N 3XX W: www.parkingcontrol.co.uk Undy F: 0870 760 9532 Wantage C: Norman Downie K Perth E: [email protected] London E: [email protected] W: www.workproductsdirect.com Caldicot C: Gareth Evans Oxon E: [email protected] PH2 0JR C: Annemarie Fourie W5 1YY W: www.ncpservices.co.uk ABCDGHJ South Wales E: [email protected] OX12 9PY W: www.rtaassociates.co.uk NP26 3JZ W: www.posnetics.com ABCDEFGHIKLNSTUV ABEFGHLN N BCEHINT ABCGHOPR DFG K WPS Parking Systems The Parking Shop Ltd F ABCDI Cherry Orchard West T: 01793 541 080 Scrivens Barn, Whiston Road Traffic Support Mp Pure Parking Scheidt & Bachmann (UK) Ltd Kembrey Park F: 01793 495 595 Newlyn plc Castle Ashby T: 01604 696800 Unit 603 Highgate Studios T: 0207 485 4402 Swindon E: [email protected] Northamptonshire F: 01604 696850 3rd Floor T: 020 8869 8453 381 Kennington Road T: 0800 074 3974 Unit 7 Silverglade Business Park 59-73 Highgate Road F: 0207 284 4070 SN2 8UP W: www.wps-uk.com NN7 1LF C: David Peach 180-188 Northolt Road F: 020 8795 1875 London F: 0207 840 8120 Leatherhead Road T: 01372 230400 Kentish Town C: Simon Meyer South Harrow C: Michele Fenner MN E: [email protected] SE11 4PT C: Simon or Angus Burnett Chessington F: 01372 722053 London E: simonmeyer@trafficsupport.co.uk ADEFGIKLMNOPRSUV Middx. E: [email protected] NPRU W: www.theparkingshop.com E: [email protected] Surrey E: [email protected] NW5 1TL W: www.trafficsupport.co.uk WXY AEGHJK HA2 0LT W: www.newlynplc.co.uk EGLN W: www.pure-parking.com KT9 2QL W: www.scheidt-bachmann.com ABCDFGNP FVX BCGOLM ABDFL K BN ADFGL BCDEFGHKP ZEAG (UK) Ltd Nortech Control Systems Ltd Parking System Solutions Q-Park Ltd Spur Information Solutions TRANSCOMM UK Ltd Zeag House T: +44 (0) 20 8543 3281 42 Llantarnam Business Park Liosaniar 72 Merrion Street T: 0870 442 0104 Asgard House T: 023 924 55564 Heathrow Boulevard T: 020 8990 9090 17 Deer Park Road F: +44 (0) 20 8 543 5344 Cwmbran The Spa T: +353 87 66 88 768 Leeds F: 0870 442 0105 Hayward Business Centre F: 023 92470874 280 Bath Road F: 020 8990 9110 London C: Sales Office South Wales T: +44 (0)1633 485533 Tralee F: +353 66 71 36 951 LS2 8LW E: [email protected] New Lane C: Dave Wearmouth West Drayton C: Ray Grundy SW19 3XJ E: [email protected] NP44 3AW F: +44 (0)1633 485666 Co. Kerry C: Stephen Barter W: www.q-park.co.uk Havant E: [email protected] UB7 0DQ E: [email protected] W: www.zeag.com E: [email protected] Ireland W: www.parkingsystemsolutions.com PO9 2NL W: www.spursolutions.com W: www.transcomm.uk.com W: www.nortechcontrol.com E: [email protected] ABCDEFGKLMP ABDEFGHIKLMOPRSUV FGMPSUV T BDFGP Y WXYZ ABEFGK

74 www.britishparking.co.uk ISSUE 274 APRIL 2009 APRIL 2009 ISSUE 274 www.britishparking.co.uk 75 HOLD THE BACK PAGE

Red-faced police New parking Ladies only tree named The Furama RiverFront Hotel in Singapore has created ‘Ladies crack mystery A new species of tree found in a Only’ parking spaces (pictured rural lay-by has been officially below). Coloured bright pink, the Irish police chasing a Polish driver However, they have now discov- named “No Parking” after the sign bays are the idea of Vincent Kerk, who had apparently committed ered that ‘Prawo Jazdy’ is Polish for once nailed to its trunk. 44, the hotel’s General Manager. more then 50 motoring offences driving licence, reports Metro. The rare Sorbus No Parking is a “It’s a fallacy that women are have discovered the embarrassing An internal Garda memo, reported type of whitebeam. The 80-year-old bad drivers, women deserve to truth. in Irish papers, said officers taking specimen in Lynton, Devon, was be pampered, and this is our Officers had been puzzled how details of Polish traffic offenders found to be a new species in the hotel’s way of taking care of our the mysterious ‘Prawo Jazdy’ had had been mistakenly using ‘Prawo 1930s and given the informal nick- female guests,” said Kerk. always produced his documents - Jazdy,’ printed in the top right cor- name “No Parking” in the 1980s. He came up with the idea after but with a different address each ner of the driving licence, as the But now the National Museum of the opening of the hotel’s in- time. holder’s name. Wales has made the title official. house spa last November. Julian Gurney, the National Trust The hotel had received feed- Warden for the area, said: “I’m glad back from several of the spa’s that’s all the sign said – it could clients, mostly women, about the have ended up being called ‘cau- lack of parking space during tion speed bumps’ or ‘no fouling’.” their visits and decided on a cre- ative approach to solve the issue. The hotel’s car park has seven decks and 278 bays in all. On the whole, most of the hotel’s male guests respect the ‘Ladies Only’ sign, but a few still park in those lots. “But it’s not a problem,” he added. “Once our security officer approaches them and tells them nicely that those bays are only for ladies, most of them get so embarrassed they move off. “Some of their faces turn as pink as our bays.” No lack of space in Edinburgh car parks Lose a gun,win a car The lack of car parking space is a New figures show that car parks common complaint for drivers trav- with up to 1,000 spaces in Lynchburg Police and Churches elling into Edinburgh city centre. Edinburgh are on average two- United for Service in the US are join- If a new council study is to be thirds empty, despite the pressure ing forces to get guns off the street. believed, though, motorists merely being put on on-street parking by One participant will win a car. have to look a bit harder. the city’s tram works. People can turn in guns at several events planned this spring and sum- Photo of the mer. Turning in a gun will get you a Driver wakes up MONTH chance to win a rebuilt police cruiser. The cruiser will be given in coffin away during the summer. A Croatian motorist who crashed through an undertakers’ window Car park woke up to find himself in an open coffin. vanishes Radoslav Pokrajac, 30, was A car park has gone missing in thrown from the car through an Guernsey. open window and sailed through Once seen at Port Grat, St the air before landing in a dis- Sampson, which was used regularly play of a funeral director’s spe- over a number of years, seemingly cial offers in Sibinj. vanished overnight under landfill. “He was very frightened,” said Despite calls to the constables, sev- one rescue worker. ”When he eral States’ departments and St woke up he didn’t know if he Sampson’s Deputies, the local news- was alive or dead.” paper could not get an answer to And owner Miro Zirdum said it where the car park had gone. was not the first time a car had After considerable digging it was crashed into his shop. “This is found that it was private land and third or fourth time I’ve had a car the owners had decided to reclaim in my shop,” moaned Zirdum. Obviously a warning for off-road vehicles! it. Such things are not uncommon “And none of them has brought in Guernsey. me any business.”

76 www.britishparking.co.uk ISSUE 274 APRIL 2009