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HOPE Notes January 2014

HOPE Celebrates 20 Years of Changing Lives Across the Mid South It started as a small church project with big dreams. as mainstream institutions close branches in Members of Anderson United Methodist Church saw underserved communities. The 20th Anniversary the need for a community credit union that served the Celebration during 2014 will call attention to the needs of low- and moderate-income individuals in good work HOPE is doing and the positive Jackson, Mississippi. Hope Credit Union was born. outcomes that can be achieved when people That was 20 years ago. have the right information and the right tools to be Over the last two decades, HOPE has become a financially successful. regional provider of affordable, responsible financial During the next year, look for special products and related services for working families, rural announcements from HOPE about its successes communities, and economically distressed areas. and the impact it is having in the communities it This year also marks the 20th anniversary of Hope serves. Members will have opportunities to share Enterprise Corporation (formerly Enterprise Corporation the good news of HOPE with other people who of the Delta), the organization that sponsors the credit could benefit from having a relationship with a union. Together, the two institutions have generated member-owned financial institution. over $1.7 billion in financing and helped more than We thank our members for their continued 400,000 people find solutions for their retail banking, support over the years and for all they do to make consumer loan, business financing, and mortgage HOPE a change agent in the Mid South and a lending needs. James Brooks, one of HOPE’s first members, nationally recognized leader in the credit union makes a deposit at the old Medical Mall HOPE has made a commitment to eliminate the branch in 2002. industry. bank deserts that are spreading across the Mid South 2014 HOPE Members Meeting and Trim Expenses in the New Year with a Debt Consolidation Board Candidates Announced Loan manager; add online loan applications; The holidays are great and open new branches in Greenville, times for enjoying family Mississippi, and New Orleans, Louisiana. and friends, but they During the annual meeting, members can also lead to will also elect representatives to the financial stress. People Hope Federal Credit Union Board of often stretch their Directors. In acco rdance with HOPE’s budgets or even bylaws, the following individuals are overspend on gifts, presented as candidates for election to food, clothing, and the Board of Directors at the 2014 travel expenses. annual meeting.* To cover these additional costs, families Richard Campbell frequently turn to Hope Enterprise Corporation options that cause financial damage. Whether In 2013, HOPE conducted dozens of outreach events, racking up charges on high-interest credit cards providing financial education and affordable financial Emily Trenholm or taking out a payday or other predatory loan, services for thousands of people. Community Development Council these decisions carry consequences that last long of Greater Memphis All members are invited to join HOPE after the New Year. for its annual meeting on Saturday, Maura Phillips To take some of out of repaying these March 29. HOPE’s leadership will review MGIC Insurance costs, HOPE offers loans to consolidate debt and the credit union’s successes during 2013 Brenda Richard-Montgomery help get you back on track. A HOPE loan can and outline plans for the next year. Secure Patient Delivery, LLC combine several high-cost financial obligations Additional details about Herman Taylor into a more affordable and easily manageable time, location, and theme will be University of Mississippi Medical Center single loan. This could lower your monthly bills announced online and in the branches. and save you significant amounts of over Over the last 12 months, HOPE *Nominations for vacancies may also be made by the life of the loan. opened a new branch, introduced petition signed by at least one percent of the If a debt consolidation loan could help ease members, with a minimum of 20 and a maximum of online membership and account 500. Nominations made by petition must be the burden of your holiday expenses, simply call applications, and significantly enhanced received at HOPE’s main office by the close of or visit your nearest HOPE branch. Also consider its mobile banking application. In 2014, business on January 24, 2014. There will be no starting a HOPE Christmas Club account and be HOPE will introduce a personal financial nominations from the floor if there is at least one prepared for 2014 holiday spending. nominee for each position to be filled. HopeNotes 1.14_Layout 1 1/14/14 12:21 PM Page 2

Bynum, HOPE Win McNulty Prize for Leadership, Innovation William Bynum and Hope Credit Union business loans totaling over $260 million. have been honored with the sixth annual HOPE is working to double the number of John P. McNulty Prize, which recognizes the people and places it serves in “bank spirit of innovation and excellence of private deserts” in the region. sector leaders who use entrepreneurship to “Each year, the McNulty Prize recognizes address important global social issues. The the outstanding work of individuals and prize is awarded annually by The Aspen organizations that have made a positive Institute and McNulty Foundation. impact on the lives of others,” said McNulty The McNulty Prize recognizes the visionary Prize judge and former Secretary of State work of an Aspen Global Leadership Otunnu, and international development Madeleine Albright. “By opening the doors Network Fellow of the Aspen Institute. expert Brizio Biondi-Morra selected the 2013 of economic opportunity to underserved Bynum, an advisor to Presidents Clinton, winner. individuals across the country, HOPE has Bush and Obama on community Since 2008, as other institutions were proven that financial institutions focused on development issues and a Henry Crown closing their doors in underserved community development can truly Fellow of the Aspen Institute, founded HOPE communities, HOPE has responded by transform weak economies into stronger, to provide financial services that support extending a lifeline to residents in Mississippi, sustainable ones, and improve the lives of jobs, housing, and access to Louisiana, Tennessee and Arkansas. During thousands of people in the process.” and other critical services in the region’s this period, HOPE has expanded from 3 to Bynum and HOPE were honored at the most distressed communities. An 15 branches; increased its member-owners annual McNulty Prize reception in New York international panel of judges including from 9,000 to 28,000; and closed more than City on November 6. Learn more about the Madeleine Albright, African diplomat Olara 7,200 consumer, mortgage and small prize at www.hopecu.org/mcnultyprize.

HOPE Opens Prototype Branch in Pine Bluff In addition to UAPB, HOPE’s Pine Bluff smartphone, an individual can become a branch is also supported by several HOPE member, open a new account, additional organizations that recognize the check account balances, transfer funds, vital role that development financial and even pay bills. services play in fostering broad economic In addition to loan and deposit products, prosperity. These groups include the HOPE members can also take advantage Winthrop Rockefeller Foundation, Delta of free financial education and . HOPE has expanded its presence in Regional Authority and NeighborWorks ® Financial workshops will be conducted at Arkansas by opening a new branch of the America. the branch, and members can also benefit credit union in Pine Bluff. The facility is The innovative branch model from budgeting, foreclosure prevention and located downtown, in the University of incorporates numerous technology features other counseling services provided over the Arkansas at Pine Bluff’s (UAPB) Economic that allow local residents to make use of an telephone or online. Research and Development Center, and array of services, including online and Search for “HOPE Pine Bluff Branch” on emphasizes the extensive use of technology mobile devices to access and manage YouTube to see highlights from the grand to meet the financial service needs of area their accounts whenever and wherever opening event. The branch will host a residents. they want. Using an ATM, computer or community day in the Spring.

Branch Closing Notice HOPE branches will be closed in observance of the following holidays: HOPE Credit Cards 2014 HOPE HOLIDAY: DATE OBSERVED: Martin Luther King Holiday Saturday, Jan. 18, and Monday, Jan. 20 Mean Great Options Presidents Day Saturday, Feb. 15, and Monday, Feb. 17 Don’t forget: HOPE is always open, even when the branches are closed. and Low Rates Just use the HOPE24 telephone banking system or HOPENet, our Internet If you need a credit card to make purchases over time, or if you banking solution . have an outstanding balance on a card with a high interest rate, a HOPE Platinum MasterCard provides you with fantastic benefits: • No annual fee • Competitive rates Contact HOPE • Credit limits of up to $10,000 GENERAL ACCOUNT INFORMATION: • Design your own card HOPE24 Telephone Banking: (877) 214-HOPE • 24-Hour HOPE Infolink online account access HOPENet Online Banking: Go to www.hopecu.org, then log in to HOPENet. • 24/7 toll-free member service Deposits – Phone: (866) 321-HOPE • Roadside assistance service E-mail: [email protected] • Extended warranty coverage U.S. Mail: (Do not send cash deposits through the mail): • Guaranteed privacy-we do not sell your private account Hope Credit Union P.O. Box 22886 information Jackson, MS 39225-2886 • Automatic payments from checking or savings accounts Consumer Loans – E-mail: [email protected] If you’ve had some credit issues in the past, a secured card can Mortgage Loans – E-mail: [email protected] help you rebuild your credit. Another option you can choose is a HOPE Affinity Network – E-mail: [email protected] Supervisory Committee – Phone: (601) 944-1100 rewards card that lets you redeem points you’ve earned while E-mail: [email protected] using the card for to exchange for items ranging from iPad cases BRANCH PHONE NUMBERS: to vacations. Stop by a branch or call us to apply for a card Dial (866) 321-HOPE to be connected to your local branch. today.