SAP Research Report 2009/2010 I Imprint and Learn More ©2010 SAP AG

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Overall Responsibility The exploration of new trends and the development of promising ideas and Next Big Things SAP AG prototypes is an essential part of Cloud-Based Future Compliance Global “Internet of Service Delivery SAP Research Communications every technology enterprise. SAP Applications Solutions Things” Services Framework achieves just that with its global technology research unit, SAP Research. Business Areas Design and Production Strategi cally aligned with the area of Carbon Digital E-Govern- FutureFu Future Manu- Future SAP’s chief technology officer, the Trading Product ment CareC facturing Retail Memory SAP AG group acts as a technology trend SAP Communications Media scout, significantly contributing to Mobile Public Smart SupplySSu Chain Technologies SAP’s product portfolio and helping Enterprise Safety Grids ManagementM for Emerging Applications anda Logistics Economies the company maintain its technolo- Photography gical edge. Research Programs Cover: Stephan Daub Shaping Trends Business Collab orative Information SecuritySe & Service Smart Further Photos: Ingo Cordes, Stephan Daub, Rudi de Louw, Matthias Ernert, Florian Schneider, Danie Smit In contrast to SAP’s product groups Process Business Manage- TrustTru Science Items Management ment and development labs that work on new functions and releases, the re- Software Technology User Printing searchers identify and shape trends Engineering Infrastructure Experience that have not yet been developed xxxxxxxxxxxxxxxxxxx into products. In addition to its par- SAP Research Portfolio ticipation in collaborative research projects within a large ecosystem Co-Innovating Around the Globe ”Living” the Future of Software Further Information Available of partners from academia and in- SAP Research has established a world- Driving the concept of living labs as dustry, SAP Research constantly wide collaborative network with more collaboration platforms for open innova- Additional information about our research works on the transfer of project than 800 organizations, among them tion, SAP Research has been success- projects and activities can be found on results, shaping existing and future numerous renowned universities and ful in bringing together customers, the enclosed CD, including videos, SAP® solutions. research institutes, private enterprises, partners, researchers, and developers white papers, books, and other material. governments, and customers. Each for in-depth collaboration and hands-on In the search for the “next big things” SAP Research Center is co-located discussions on various topics. Providing − maximum-impact, next-generation with either a partner university or an a real-world setting, the living labs turn technologies and applications − the SAP devel opment lab and often takes research results and prospective SAP SAP Research portfolio focuses on advantage of the close vicinity to major solutions into tangible experiences and topics across a number of business partners. This creates a solid foundation stimulate innovative results. areas backed by a solid foundation of for co-innovation, as, for example, with technical research programs. the newly established SAP and Intel Co- laboratory at the SAP Research Center Belfast. www.sap.com/research SAP RESEARCH REPORT 2009/2010 Future Factory Future Retail Future Public Technologies for FROM CREATIVITY TO VALUE Initiative Center Security Center Emerging Economies Dresden, Germany Regensdorf, Switzerland Darmstadt, Germany Pretoria, South Africa

Fostering research Investigating StrengtheningStrengt AddressingAdddrese the and development technologies in ememergencye chchallengesc of small, SAP Research Living Labs Research SAP ergge response allen for the manufacturing retail, trade, and and sisimulationm midmidsize,siz and micro- industry logistics of cocontrolnt center entetenterpriseserp in devel- opoperationserati opiopopingng countries SAP Research Report 2009/2010 I Highlights SAP Research Report 2009/2010 I Impressions

SELECTED HIGHLIGHTS 2009/2010 SAP RESEARCH IMPRESSIONS A GLIMPSE INTO OUR RESEARCH CENTERS

January 2009 March 2009 May 2009 July 2009 September 2009 November 2009 January 2010 March 2010

First jointly developed At CeBIT 2009 on March At the EU Future Internet Establishment of the SAP The SAP Research Center The SAP Meraka Unit for SAP, the Ecole Centrale SAP Research has a strong prototype from SAP® 3–8 in Hannover, Germany, Conference on May 11–13 Research Group Bangalore Brisbane relocates to its Technology Development Paris graduate school, and presence at CeBIT 2010 BusinessObjects™ Innova- German chancellor Dr. Angela in Prague, Czech Republic, in India. The group is located new, high-tech office in holds its Research Sympo- the Euclyde data center on March 2–6 in Hannover, tion Centers in Paris, France, Merkel and California gover- SAP Research features at the main campus of SAP Australia. sium on November 11, fo- management company team Germany. The overall Future and the SAP Research nor Arnold Schwarzenegger demos and prototypes from Labs India in Bangalore. cusing on efforts to both up on the ARSA project in Internet theme is illustrated Center Sophia Antipolis. discover the SoKNOS cri- the AVANTSSAR, R4eGOV, Read more on page 7. Gravity, a research proto- develop new technologies an effort to adapt the SAP by vivid scenarios in various Take Action helps align sis management platform RESERVOIR, and SToP type within Google Wave for and advance human cap- Social Network Analyzer, life areas to the event business intel ligence with and the TEXO Services to projects. The SAP Research Cura- developed at the SAP Re- ital within South Africa and a technology to analyze visitors. opera tional systems. go! application. torship Meeting (Spring) search Center Brisbane abroad. social networks for city Read more on pages 27 CeBIT Australia in Sydney takes place on July 3–5 in together with SAP and municipality needs. and 44. on May 12–14 showcases Barcelona, Spain. NetWeaver® Development, The fourth EU Future Inter- several SAP Research dem- Read more on page 9. is released. net Assembly conference is The SAP Research Group onstrations in public securi- Read more on page 37. held in Stockholm, Sweden. Bulgaria is established in sydney belfast st. gallen / zürich pretoria dresden sydney brisbane ty and transport and SAP Research announces Sofia. The group is located bangalore logistics. the Unified Services De- at SAP Labs Bulgaria’s main Read more on page 44. scription Language. campus. Read more on pages 40 Read more on page 7. and 42.

At the fifth International Research Forum, global thought leaders come st. gallen / zürich together in Westerburg, sophia antipolis Germany, to examine topics brisbane raanana darmstadt belfast dresden SAP Research provides a The SAP and Intel Collabo- and trends concerning the bangalore keynote presentation at the ratory, a new venture be- question of “The Future fifth SAP Australian User tween the two companies Internet: A Reality in the Presentation of the MeRegio Group Summit in Darling on cloud computing and Making?” project at the German- Harbour, Sydney, and high- sustainable IT, is officially The fourth national German Chinese Promenade in lights the Yowie, BirdsEye, inaugurated on October 19 IT Summit takes place in The HANNOVER MESSE Shenyang on June 12–20. Gravity, and PennyPointer in Belfast, North Ireland. Stuttgart, Germany. SAP 2010, a showcase for indus- Read more on page 41. projects at the SAP booth. Read more on page 29. Research presents projects trial technology, takes place Over 30 IT leaders and and deliverables at a joint SAP Research supports the on April 19–23 in Hannover, visionaries from business The first SAP Research and On August 14, SAP cus- SAP, Nokia, and Giesecke & open house event. Software Engineering 2010 Germany. SAP Research and academia across the Innovation Award is given to tomers and representatives Devrient announce at SAP Read more on page 39. conference in Paderborn, contributs demos and pre- globe meet in Dresden, five academic and research from the local government TechEd in Vienna, Austria, the Germany, as a silver sponsor sentations pertinent to the Official launch of the ADiWa Germany, at the Inter- institutes in India to recognize and universities attend establishment of Original1, SAP Research hosts 20 and hosts the workshop event’s spotlight on industrial project at Research Day on national Research Forum and promote the scientific the Future Factory Open a new global business provid- top-level German executives “Innovative Systems to automation, energy, tech- karlsruhe pretoria karlsruhe dresden darmstadt raanana February 5 in Darmstadt, to discuss “The Internet of and technological potential House in Dresden, which ing brand protection services. in Walldorf, Germany, for Support Civil Security: nology, industrial subcon- raanana brisbane Germany. Things: Reality or Hype?” of this region. features guided tours and Read more on pages 29 the second Innovation Architectures and Design tracting, and cutting-edge Read more on page 34. Read more on page 8. Read more on page 19. technology insights. and 30. Roundtable. Concepts.” technologies.

February 2009 April 2009 June 2009 August 2009 October 2009 December 2009 February 2010 April 2010 SAP Research Report 2009/2010 I Highlights SAP Research Report 2009/2010 I Impressions

SELECTED HIGHLIGHTS 2009/2010 SAP RESEARCH IMPRESSIONS A GLIMPSE INTO OUR RESEARCH CENTERS

January 2009 March 2009 May 2009 July 2009 September 2009 November 2009 January 2010 March 2010

At the fifth International Research Forum, global thought leaders come st. gallen / zürich together in Westerburg, sophia antipolis Germany, to examine topics brisbane raanana darmstadt belfast dresden SAP Research provides a The SAP and Intel Collabo- and trends concerning the bangalore keynote presentation at the ratory, a new venture be- question of “The Future fifth SAP Australian User tween the two companies Internet: A Reality in the Presentation of the MeRegio Group Summit in Darling on cloud computing and Making?” project at the German- Harbour, Sydney, and high- sustainable IT, is officially The fourth national German Chinese Promenade in lights the Yowie, BirdsEye, inaugurated on October 19 IT Summit takes place in The HANNOVER MESSE Shenyang on June 12–20. Gravity, and PennyPointer in Belfast, North Ireland. Stuttgart, Germany. SAP 2010, a showcase for indus- Read more on page 41. projects at the SAP booth. Read more on page 29. Research presents projects trial technology, takes place Over 30 IT leaders and and deliverables at a joint SAP Research supports the on April 19–23 in Hannover, visionaries from business The first SAP Research and On August 14, SAP cus- SAP, Nokia, and Giesecke & open house event. Software Engineering 2010 Germany. SAP Research and academia across the Innovation Award is given to tomers and representatives Devrient announce at SAP Read more on page 39. conference in Paderborn, contributes demos and pre- globe meet in Dresden, five academic and research from the local government TechEd in Vienna, Austria, the Germany, as a silver sponsor sentations pertinent to the Official launch of the ADiWa Germany, at the Inter- institutes in India to recognize and universities attend establishment of Original1, SAP Research hosts 20 and hosts the workshop event’s spotlight on industrial project at Research Day on national Research Forum and promote the scientific the Future Factory Open a new global business provid- top-level German executives “Innovative Systems to automation, energy, tech- karlsruhe pretoria karlsruhe dresden darmstadt raanana February 5 in Darmstadt, to discuss “The Internet of and technological potential House in Dresden, which ing brand protection services. in Walldorf, Germany, for Support Civil Security: nology, industrial subcon- raanana brisbane Germany. Things: Reality or Hype?” of this region. features guided tours and Read more on pages 29 the second CTO Innovation Architectures and Design tracting, and cutting-edge Read more on page 34. Read more on page 8. Read more on page 19. technology insights. and 30. Roundtable. Concepts.” technologies.

February 2009 April 2009 June 2009 August 2009 October 2009 December 2009 February 2010 April 2010 RQ 5090 (10/01) SAP Research Report 2009/2010 I Imprint and Learn More ©2010 SAP AG. All rights reserved. SAP Research Report 2009/2010 I SAP Research in a Nutshell SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, Clear Enterprise, SAP BusinessObjects Explorer and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Overall Responsibility The exploration of new trends and the development of promising ideas and Next Big Things SAP AG prototypes is an essential part of Cloud-Based Future Compliance Global “Internet of Service Delivery SAP Research Communications every technology enterprise. SAP Applications Solutions Things” Services Framework achieves just that with its global technology research unit, SAP Research. Business Areas Design and Production Strategi cally aligned with the area of Carbon Digital E-Govern- FutureFu Future Manu- Future SAP’s chief technology officer, the Trading Product ment CareC facturing Retail Memory SAP AG group acts as a technology trend SAP Communications Media scout, significantly contributing to Mobile Public Smart SupplySSu Chain Technologies SAP’s product portfolio and helping Enterprise Safety Grids ManagementM for Emerging Applications anda Logistics Economies the company maintain its technolo- Photography gical edge. Research Programs Cover: Stephan Daub Shaping Trends Business Collab orative Information SecuritySe & Service Smart Further Photos: Ingo Cordes, Stephan Daub, Rudi de Louw, Matthias Ernert, Florian Schneider, Danie Smit In contrast to SAP’s product groups Process Business Manage- TrustTru Science Items Management ment and development labs that work on new functions and releases, the re- Software Technology User Printing searchers identify and shape trends Engineering Infrastructure Experience that have not yet been developed xxxxxxxxxxxxxxxxxxx into products. In addition to its par- SAP Research Portfolio ticipation in collaborative research projects within a large ecosystem Co-Innovating Around the Globe ”Living” the Future of Software Further Information Available of partners from academia and in- SAP Research has established a world- Driving the concept of living labs as dustry, SAP Research constantly wide collaborative network with more collaboration platforms for open innova- Additional information about our research works on the transfer of project than 800 organizations, among them tion, SAP Research has been success- projects and activities can be found on results, shaping existing and future numerous renowned universities and ful in bringing together customers, the enclosed CD, including videos, SAP® solutions. research institutes, private enterprises, partners, researchers, and developers white papers, books, and other material. governments, and customers. Each for in-depth collaboration and hands-on In the search for the “next big things” SAP Research Center is co-located discussions on various topics. Providing − maximum-impact, next-generation with either a partner university or an a real-world setting, the living labs turn technologies and applications − the SAP devel opment lab and often takes research results and prospective SAP SAP Research portfolio focuses on advantage of the close vicinity to major solutions into tangible experiences and topics across a number of business partners. This creates a solid foundation stimulate innovative results. areas backed by a solid foundation of for co-innovation, as, for example, with technical research programs. the newly established SAP and Intel Col- aboratory at the SAP Research Center Belfast. www.sap.com/research SAP RESEARCH REPORT 2009/2010 Future Factory Future Retail Future Public Technologies for FROM CREATIVITY TO VALUE Initiative Center Security Center Emerging Economies Dresden, Germany Regensdorf, Switzerland Darmstadt, Germany Pretoria, South Africa

Fostering research Investigating StrengtheningStrengengtt AddressingAdddrese the and development technologies in ememergencye chchallengesc of small, SAP Research Living Labs Research SAP ergge response allen for the manufacturing retail, trade, and and sisimulationm midmidsize,siz and micro- industry logistics of cocontrolnt center entetenterpriseserp in devel- opoperationserati opiopopingng countries Contents I SAP Research Report 2009/2010 I 1

CONTENTS SAP RESEARCH REPORT 2009/2010

2 EDITORIAL 29 Tangible Experiences SAP RESEARCH REPORT 33 Improving the Way Companies Do Business 33 The Internet of Things 6 ABOUT SAP RESEARCH 33 Digital Product Memory SHAPING TOMORROW’S IT SOLUTIONS 35 Business Grids 7 Exploring Trends with a Network of Innovative Minds 35 Cloud Computing 11 From Trends to Innovation 36 Smart and Ecofriendly Items 11 The Research Process 36 Business Process Management 12 The Research Portfolio 38 GOVERNMENT AND SOCIETY 16 ACADEMIA AND SCIENCE SUPPORTING OUR CITIZENS, COMMUNITIES, ENHANCING KNOWLEDGE, IMPACTING MINDS AND ENVIRONMENT 17 A Strong Network with Academia 39 Thought Leadership 17 SAP Research PhD Program: A Win-Win 39 Shaping Research Agendas 18 Research Goes East 42 Women in Technology 19 Academic Awards and Grants 43 Creating Solutions for the Greater Good 20 SAP University Alliances 43 The Internet of Services 21 Basic Research Paves the Way 43 Business Webs 21 Enhancing Software Quality 44 Public Security 23 Security and Trust in Service-Oriented Architectures 46 Technologies for Emerging Economies 24 Secure Collaboration 48 Green Energy

26 CUSTOMERS AND PARTNERS 50 APPENDIX INCREASING THE LEAD WITH CO-INNOVATION 50 PROJECTS 27 Leveraging Competitiveness Through Collaboration 56 PUBLICATIONS 27 Strategic Research Relationships 86 BEST PAPER AWARDS 28 Moves Toward Closer Cooperation 87 EVENTS 29 New Businesses for New Markets 107 MEMBERSHIPS

LEGEND • Event Highlight – Selected events led by or with participation of SAP Research • Tech Highlight – A closer look at the technical layer of selected research projects and endeavors • PhD Highlight – Portraits of selected graduates and their dissertations • Location Highlight – The SAP Research Centers present their individual highlights CD – Enclosed is a CD with more information about specific research projects and activities. Cover – Fusing the digital and the real world is at the heart of the Internet of Things research area. The photo shows a head-mounted display – a user device developed by Trivisio Prototyping – in the context of the SiWear project, where research focuses on developing wearable solutions for the production industry. Read more about the Internet of Things on page 33 and watch the SiWear video on the attached CD. 2 I SAP Research Report 2009/2010 I Editorial – Vishal Sikka

EDITORIAL SAP RESEARCH REPORT

Dear reader,

We are living in a time of rapid global change. Companies and organizations must act faster to adapt themselves to this new reality and drive new competitive advantages. Technological innovation plays a decisive role; it can help mitigate future risks, handle crises faster, and drive long-term sustainable growth. In the coming years, the business models of most industries will drastically change with the increased pervasiveness of new technologies. Among these technologies is cloud computing, which already offers companies of all sizes an increasingly important building block in their IT strategy. A major stride into the future of many industries will be enabled through the emergence of the Internet of Services, setting the stage for a new era of business networks. Equally promising is our research on in-memory database technology which – by using new ways of storing and accessing data – will allow us to answer business queries in no more than a second, strengthening our vision of the real-time enterprise.

SAP’s goal is to embrace all of these new technologies and to provide our customers with a wide range of innovation in a long-term relationship across generations of change. Our global research organization, SAP Research, has the mission and the necessary freedom to investigate current trends, pursue future developments, test new technologies, and estimate their potential for enterprises, industries, and the society as a whole. This year’s theme, “From Creativity to Value,” adeptly summarizes the approach we take to make sure brilliant ideas and promising research results are transformed into tangible benefits for our customers.

Creative ideas emerge when established concepts are challenged and elements that at first glance do not belong together are linked for the first time. Companies like SAP that stand at the Editorial – Vishal Sikka I SAP Research Report 2009/2010 I 3

intersection of business and IT have a distinct advantage. Each arena spurs the other on − and new and breakthrough ideas continuously emerge, as SAP has proven again and again.

Because the most prolific ideas originate through personal dialog and collaboration, SAP Research maintains close ties to customers and partners as well as with universities and research institutes across the globe. Our areas of research range from medical care in rural areas of southern Africa, to the workplace of the future in Europe and the Americas, to supporting rescue organizations in large-scale disasters in Asia. The industrialization of software development is also being explored, as are the security of urban areas and the use of software to support a more sustainable society, for example, in the field of energy management.

But creativity alone cannot be the goal of corporate research. Ideas must be developed and tested, classified, and channeled. They need a firm technological basis to provide benefits and returns for a company, its customers, and partners. This is the only way to drive sustainable value.

The SAP Research Report you hold in your hands is an important way in which we can document our open, yet focused and structured research process. Once again, you will find a broad overview of our visions, ideas, and projects to create the next generation of software. Research and innovation play a crucial role to enable a future of sustainable growth and create jobs in all sectors. SAP is at the forefront as a leader in IT.

Enjoy your reading,

Dr. Vishal Sikka Member of the Executive Board of SAP AG and Chief Technology Officer 4 I SAP Research Report 2009/2010 I Editorial – Lutz Heuser

EDITORIAL SAP RESEARCH REPORT

Dear reader,

In these challenging economic times, research organizations play a significant role in guiding our economy toward a brighter future. In order to assess its contributions, an organization must look critically at its achievements and its lessons learned. The SAP Research Report 2009/2010 is meant to provide you with an overview of our activities, with an emphasis on the research projects and outcomes that best show our curiosity and passion about the future of IT and the potential for business and society.

SAP Research is proud to look back on its success in the past years. We have experienced recent growth and, despite the critical business climate of 2009, were able to unfold an even wider variety of themes and prototypes and expand our research network considerably.

In 2009, new research groups were opened in India, Israel, and Bulgaria, further intensifying SAP’s scientific exchange with local partners. In the same year, we also experienced organizational change here at SAP. SAP Research joined the Office of the CTO, resulting in an even stronger convergence of research activities with the overall SAP technology strategy. However, our goal remains the same. We are committed to trend analysis, research, and co-innovation with internal and external partners, and we strive to develop new knowledge as a thought leader for breakthrough innovation within SAP.

The Original1 spin-off, a joint venture with Nokia and the German- based technology provider Giesecke & Devrient, marked a great milestone for SAP Research. Founded on thorough IT research, this enterprise has set out to improve global brand protection by providing unique product authentication and anticounterfeiting services. I am sure that we will see the emergence of more spin-offs in the future that successfully turn research results into products and services and ultimately into new jobs. Editorial – Lutz Heuser I SAP Research Report 2009/2010 I 5

Fresh ideas also stemmed from events, most notably from the International Research Forum (IRF), an annual think tank organized by SAP Research that brings together global thought leaders from business and science. In 2009, we examined the connection of real-world objects in the Future Internet, asking the question “The Internet of Things: Reality or Hype?” Although a variety of viewpoints were discussed, all attendees foresee tremendous change on the horizon. In addition to the evolution of entirely new business models, affecting several industries, this new technology is sure to have a significant impact at both an individual and a societal level.

Furthermore, the SAP Research PhD program, which we have been offering in close collaboration with major universities for several years now, has also proven to be a tremendous success. More and more graduates are completing the program, proving the value of our commitment to higher education and the fruit- fulness of undertaking a doctoral degree in a real-world setting while keeping closely connected to an academic base.

Reflecting on these and many other successes, the SAP Research Report 2009/2010 focuses on the stakeholders of our co-innovative network and the value created from our joint research endeavors. Although each chapter has its own flavor, they all exemplify the motto “From Creativity to Value,” rooted in the continuous explorative and collaborative spirit of SAP Research and each of our partners and colleagues.

I invite you to share in the excitement of our successful research endeavors, and I hope that you find this report to be an interesting and stimulating read.

Prof. Dr. Lutz Heuser Executive Vice President and Head of SAP Research 6 I SAP Research Report 2009/2010 I About SAP Research

ABOUT SAP RESEARCH SHAPING TOMORROW’S IT SOLUTIONS

Identifying and shaping emerging IT trends and generating breakthrough technologies and prototypes requires both creativity and passion as well as a consistent and solid approach. SAP Research provides the ideal environment to transform creative ideas into valuable results. It plays a leading role in a number of collaborative projects with renowned scientists and researchers across its global co-innovation network. Systematically integrating customers and partners, SAP Research constantly works on transferring user-driven research results to improve existing SAP solutions. About SAP Research I SAP Research Report 2009/2010 I 7

Exploring Trends with a extended to local research partners Network of Innovative Minds and companies. Bangalore: Web 2.0 Produc- tization Opportunity SAP Research is committed to shaping SAP Research’s own network consists the IT solutions of tomorrow through of 500 employees (including students One of the highlights of the newly industrial research. Its goal is to antic- and PhD candidates) across five conti- formed SAP Research Group Banga- ipate and evaluate emerging IT trends nents, and the organization continues lore in 2009 was the opportunity to and to further mold these trends into to grow. After the opening of its new rapidly take a technology that we had valuable breakthrough innovations. research center in Raanana, Israel, in built called Compareviews into prod- Promising trends are investigated November 2008, the SAP Research uct development. The aim was to through collaborative research projects, Group Bangalore was officially estab- integrate existing applications with leading to future developments and lished in July 2009. The group is locat- the Web 2.0 world, especially social technologies for both SAP and the IT ed at the SAP Labs India main campus, media such as Facebook and Twitter. world in general. This type of thought and its research topics are focused leadership is achieved thanks to SAP mostly on the areas of decision sup- Compareviews is an end-to-end Research’s extensive expertise and port systems for text understanding, decision support system for text in cooperation with its powerful co- service infrastructures, and Web infor- understanding. The initial focus of the innovation network. mation quality. January 2010 saw the system has been on mining reviews opening of the SAP Research Group of consumer products and presenting Sofia in Bulgaria. In addition to signifi- the result in a meaningful way. Com- cantly leveraging the local 500-person pareviews helps users sift through this development team, the researchers plethora of text data that is scattered in Sofia are mainly exploring next- across the Internet to rapidly arrive at generation platforms for business the decision that they were trying to services, processes, and applications, make, be it purchasing a camera or which will significantly strengthen all deciding which restaurant to go to. existing and future SAP products. Addi- tional areas of interest for the group are The customer relationship manage- cloud computing, on-demand offerings, ment (CRM) team at SAP strongly social networking, and user experience. believes that Compareviews would bring significant value to some of SAP Labs Israel Through its collaboration with academia SAP’s key customers who use their and industry, SAP researchers are part platform to power their e-commerce of a network of more than 2,000 scien- Web sites. Our interactions with the The global spread of SAP Research’s tists from university and academic CRM team are a great example of locations helps the organi zation com- research institutions and more than working with a progressive product municate with the most advanced 1,000 researchers from the industry team that is keen to rapidly incorpo- centers of innovation around the world. and government sectors as well as rate SAP Research prototypes and Each SAP Research Center is co-located SAP customers. SAP Research is also ideas into its mainstream offerings with either a partner university or an a member of more than 70 industryy in order to accelerate time-to- SAP® Lab location, creating a solid and scientific boards and runsuns mamarketrk . foundation for collaborative research. a PhD program for doctoral Researchers located at an SAP Lab students conducting applied interact closely with internal SAP devel- IT research. This wide- opment units, whereas SAP Research ranging ecosys tem pro - Centers established on or in close vides an optimal climate Sunil Arvindam proximity to partner university prem- for researchers to invest Head of SAP Research ises work jointly with that institution. their best efforts in Center Bangalore The research conducted is further collaborative projects. 8 I SAP Research Report 2009/2010 I About SAP Research

International Research Forum

By bringing together some of the most important thought leaders from around the world, the annual International Research Forum (IRF) is one more way in which SAP Research works to identify trends, explore opportunities, and propose solutions to the most pressing technological, social, and economic issues of our time.

The International Research Forum 2009 took place in Dresden, Germany, April 28−29, and addressed the question, The Internet of Things: Reality or Hype? Further topics and trends discussed included end-to-end real-world awareness, the infrastructure of the Internet of Things, potential “killer” applications, and future manufacturing. Among the participants were renowned international academic, government, and industry leaders as well as experts and thought leaders from manufacturing, software, electronics, and other areas.

Each year a book is published that further develops the main ideas and discussions from the IRF. Topics from International Research Forum recent IRFs include Web 2.0, IT Secu- rity, the Internet of Services, and the Internet of Things. In order to achieve optimum research partners, SAP researchers, and devel- results, SAP Research closely coor- opers to experiment with technological dinates its research agenda with its research in real-world, hands-on settings. strategic partners, ranging from IBM, Their feedback, in turn, has a direct im- Intel, Siemens, and Microsoft to a pact on the research and development number of small start-up companies. process and allows SAP Research to In addition, in consistently following tailor its prototypes accordingly. the principle of co-innovation, SAP Research involves customers and Finally, when analyzing and reviewing partners at an early stage to obtain trends, SAP Research consults with accurate feedback. This concept is also internal parties and renowned thought www.sap.com/research/irf at the heart of SAP Research’s livings leaders to find the hottest topics worth labs – collaboration platforms for open pursuing. More information available on innovation that bring together customers, the enclosed CD About SAP Research I SAP Research Report 2009/2010 I 9

SAP Research Curatorship

SAP Research Curatorship members (left to right): Prof. Dr. Max Mühlhäuser (Technische Universität Darmstadt), Prof. Dr. Alexander Schill (Technische Universität Dresden), Prof. Dr. Dr. h.c. mult. Wolfgang Wahlster (German Research Center for Artificial Intelligence), Peter Liebhart (TZS), Prof. Dr. Dr. h.c. Henning Kagermann (acatech), Dr. rer. nat. Hagen Hultzsch (retired, formerly with Deutsche Telekom), Prof. Dr. Lutz Heuser (SAP), Prof. Dr. Ralf Steinmetz (Technische Universität Darmstadt), Dr. Peter Jeutter (Jeutter Consultings), Dr. Igor Varsek (Atos Origin), Stephan Fischer (1&1) Not pictured: Prof. Dr. Elgar Fleisch (Universität St. Gallen), Dr. Klaus Echterhagen (Deutsche Post)

A dedicated SAP Research Curator- All 12 curatorship members are thought Within SAP, a dedicated SAP Research ship consisting of proven outside ex- leaders within their fields, ranging from Portfolio Office collects and evaluates perts meets biannually for in-depth board members of large enterprises to all findings related to the trend analysis trend meetings and discussions. The chief scientists from leading universities. and compares them with external mission of the SAP Research Curator- Companies and academic institutions sources. In addition, the SAP Innovation ship is to identify major IT research and are equally represented within the Council identifies and shapes best development trends, evaluate topic board. The newest member of the practices for innovation projects dealing areas of SAP Research, and provide SAP Research Curatorship is Henning with emerging technologies across strategic advice. After discussing IT Kagermann, president of the German SAP. The main focus is on finding valu- megatrend in 2008, the curatorship Academy of Science and Engineering able new technological concepts accord- meetings in 2009 covered the topics (acatech) and former CEO of SAP. ing to the market climate and their po- of public security and e-energy. tential integration into SAP solutions. 10 I SAP Research Report 2009/2010 I About SAP Research

A Selection of SAP Research Partners Around the Globe About SAP Research I SAP Research Report 2009/2010 I 11

From Trends to Innovation a topic of mutual interest has been de- cided upon among collaborators, joint The Research Process research projects are undertaken. The Having an idea is central but only a first project must receive approval from SAP step in conducting industrial research. as well as the project partners and the One of the main tasks is to select and funding body. assess trends and ideas that can be turned into innovative products. This Once the collaborative research project funneling process is necessary to is underway, anticipated use cases, create value out of the grand pool of cre- business scenarios, and technical con- ativity and to make innovation happen. cepts are developed. Demonstrators and prototypes are created to show Ideas and trends are continuously dis- the feasibility of the research ideas. To cussed across SAP Research’s co- further validate the findings, investiga- innovation network, its dedicated exter- tions into the customer and business nal review boards, and internal innovation requirements and the market relevance channels to determine which topics are of the research are conducted using worth pursuing. A wide range of busi- trials and research pilots in a real-world ness and industry reports are also setting. SAP product groups, customers, screened to gain an understanding of and partners are involved in this under- the drivers of change and the impact taking through formal auditing process- We appreciate SAP Research’s close on future business opportunities. Once es and regular feedback loops. collaboration with customers and SAP’s field organizations. Many research projects have originated Discovery Invention Innovation from ideas that came up in discussions with customers – for example, Channeling Research Co-Innovative Knowledge for the EU service directive and in Trends Portfolio Research Exploitation the area of e-energy. SAP Research Management and Technology proves SAP’s thought leadership Emerging trends In alignment with Transfer through its demonstrations and and ideas are Based on trends this framework, identified, evalu- identified as collaborative The knowledge keynotes at customer events. Its ated, and moni- promising, a research projects gained is used living labs are meeting points for tored across a strategic frame- are pursued, to create new customers, stimulating joint dialogues variety of sources work is developed involving a variety technologies, in SAP Research’s for innovation- of adept partners, develop possible and idea exchanges. This accelerates co-innovation oriented research. customers, and future solutions, product development and helps us network. product groups. or improve exist- to deliver innovative solutions for ing products for our clients. the SAP eco- Demon- system. strator • Michael Kleinemeier Proto- Managing Director SAP Deutschland AG & type Innovative Co. KG and Senior Vice President DACH product

Customer pilot Spin-Offs

The Research Process 12 I SAP Research Report 2009/2010 I About SAP Research

Through strong communication between The Research Portfolio SAP Research Business Development One popular definition of a trend is that and SAP’s internal development and it is a tendency with a certain statistical solution management teams, the knowl- probability of occurrence, indicating the edge gained from the research projects direction of a likely development. Simply is transferred across SAP throughout put, trends are long-term changes with- the entire collaborative research pro- in an environment. Understanding trends cess. When a product decision has enables SAP Research to forecast the been reached by the relevant stake- future. In its exploration of current trends, holders, a dedicated transfer project SAP Research has created a strategic is implemented. As an alternative to framework − a research portfolio − productizing research results by SAP, around which to focus its activities. spin-off companies founded on these This research portfolio is founded on results have also been established, trends that the group has identified both by SAP Research alone and as promising and is a combination of with partners. Read more about the technology and business strategy. Original1 spin-off in Chapter 3. The SAP Research portfolio is based on a bottom-up approach. The research programs, made up of different tech- What does research mean for software development? It is all about creativity nology clusters, form the solid founda- and innovation. It is difficult to predict the future, but research helps us to tion for the business areas. The busi- explore it systematically and, finally, to embrace it successfully. ness areas touch upon different aspects of technological, societal, and business SAP Research provides us with a clear picture about the “next big things” change and represent areas in which and lays out paths for turning research results into standard software that will SAP is currently driving its activities. bring value to SAP and its customers. In its exploration of these business areas, SAP Research can then identify Research also means our ambition to drive forward and shape future develop- the “next big things” – strate gically ments in IT and business. We appreciate SAP Research’s active role in the relevant, future-generation products BST innovation council, which drives and facilitates innovation across SAP’s and technologies. product groups. Research Programs The remarkable achievements in research at SAP in 2009 included transfers To focus its research efforts on the from research into product development that leveraged existing applications most promising topics for business for business process management and supply chain management. information technology, SAP Research bundles its activities into nine technical The Galaxy transfer project, for example, enables business users to manage research programs. Research programs business processes in an efficient, collaborative, secure, and compliant manner. are clusters of technology areas that Another example of a successful research-to-product transfer is the real-world are relevant to the technology strategy integration platform that connects SAP business systems to the devices, of SAP and support existing or future systems, and users in the physical world and, thus, complements the notion business. Each program is driven by a of the “real-time enterprise.” vision that anticipates the future development in this particular research area • Jim Hagemann Snabe and serves as a guideline for further Co-CEO of SAP AG research. Each research project is as- signed to at least one research program and implements dedicated parts of the program vision. The research programs are as follows: About SAP Research I SAP Research Report 2009/2010 I 13

• Business process management data and events into business soft- Modeling, execution, and continuous ware to provide reliable support for development of cross-system and business processes and decisions intercompany business processes • Software engineering • Collaborative business Increasing of efficiency in all phases Innovative technologies that bring of software development at SAP the next generation of efficiencies to • Technology infrastructure industry by moving beyond standard Systems research for efficient execu- processes and allowing workers to tion platforms for SAP applications seamlessly cooperate in their business • User experience activities Next-generation user interface tech- • Information management nology for enterprise software Data management dealing with data acquisition, storage, access, and Business Areas analytics in order to enable the real- Based on these nine research programs, time enterprise SAP Research is focusing its activities • Security & trust on 11 key business areas, each of which Provision of user-centric security addresses a strategic area within a solutions for dynamic, collaborative, specific trend. Business areas are im- and adaptive interenterprise business plemented via research projects and scenarios aim at generating a significant product SAP Research is an important • Service science impact within SAP. partner for SAP’s Portfolio Strategy Building, operating, and managing Team. It helps to explore new tech- services across their entire lifecycle Digital product memory is one such nologies and market requirements • Smart items business area under exploration at SAP and translate them into priorities for Seamless integration of real-world Research. Through the fusion of the SAP’s future product portfolio.

Over the last years, we have seen Business Strategy significant progress in collaboration across SAP’s business units. Many Next Big Things topics have already been transformed Cloud-Based Future Compliance Global “Internet of Service Delivery from research endeavors to profitable Applications Solutions Things” Services Framework applications. For example, a new Business Areas Web 3.0-style data modeling and harmonization tool was developed Carbon Digital E-Govern- Future Future Manu- Future that works wonderfully and ad- Trading Product ment Care facturing Retail dresses the concrete needs of Memory SAP customers. Mobile Public Safety Smart Grids Supply Chain Technologies Enterprise Management for Emerging Applications and Logistics Economies I am also impressed by the work being done in the area of very small Technology Strategy enterprises in emerging economies. This research topic is very innovative Research Programs and contributes well to SAP’s sustainability and corporate citizenship Business Process Collaborative Information Security & Trust agenda. Management Business Management Service Smart Items Software Technology User Science Engineering Infrastructure Experience • Pascal Brosset Chief Strategy Officer SAP AG SAP Research Portfolio 14 I SAP Research Report 2009/2010 I About SAP Research

Public safety has been a hot topic in Raanana: Worldwide Praise many countries ever since the number for Outstanding Collaboration and strength of natural disasters brought safety and security issues to the fore- Barely on its feet, the SAP Research front of political and public attention. Center Raanana has reaped worldwide The challenge SAP is addressing is praise for its initiation project and its to develop IT technologies for public outstanding collaboration and demon- security–related organizations that fully stration at CeBIT. RESERVOIR is an address their needs in disaster manage- IBM-led joint research initiative of 13 ment and that are secure, integrable, European partners to develop tech- mobile, and flexible. nologies that help automate the fluc- tuating demand for IT resources in a The world’s energy map is being re- cloud computing environment. shaped as new energy technologies CeBIT 2009 continue to emerge and the share of Jointly presented at CeBIT 2009, the decentralized power generation by IBM Research Lab in Haifa and SAP both industrial and private producers researchers from Raanana and Belfast digital world with the physical world increases. SAP Research is working to demonstrated RESERVOIR’s promis- made possible by the Internet of Things, develop new innovative and affordable ing outcome of enabling the dynamic products have the possibility to carry information and communication tech- load-balancing of resources and information about themselves and nology (ICT) applications for the future SAP applications’ automatic rollover to communicate with one another. energy infrastructure, including smart across remote sites, which is a Entire business processes can thus grids, which can help better address strong enabling technology for the be optimized, using, for example, radio- energy efficiency and conservation. cloud. RESERVOIR at CeBIT proved frequency identification (RFID). to be a worldwide success, reaping Technologies for emerging economies press coverage in multiple languages Manufacturers are continuously being are also being developed by SAP Re- around the world in leading IT, eco- forced to rethink how they operate, due search. Research is currently underway nomics, and general media. to various factors including changes in to identify the technological needs and business models, outsourcing, and opportunities of developing markets and For the SAP Research Center Raanana, downscaling. SAP Research is working to determine appropriate solutions – the project was a big initiation for a to widen the view on manufacturing in including the means to their acceptance group still taking its first steps − a both vertical (from shop floor to user and effective utilization – for individuals large-scale IP project in which they interface) and horizontal (throughout and businesses, particularly small and had to build a relationship with IBM the whole value chain) dimensions. Its midsize enterprises, within these regions. Haifa and other partners, present a vision for future manufacturing is a joint demo at a world-class confer- holistic, service-oriented architecture Next Big Things ence, and take part in a successful that seamlessly integrates factory, Through its exploration of these various worldwide dissemination campaign, enterprise, and supply chain in order business areas and based on the findings all while reaching out for office to enable the real- of its research projects, SAP Research essentials, newly hired staff, and world-aware, real- is able to identify potential maximum- support from colleagues abroad.ad. time enterprise in impact, next-generation technologies the manufacturing and applications. 2009 will definitely be re- industry. m embered in Raanana as the RESERVOIR@CeBIT year, along with the research center’s quick setup and growth.th. Dr. Eliezer Levy Head of SAP Research Center Raanana About SAP Research I SAP Research Report 2009/2010 I 15

Cloud computing is the generic umbrella middleware components, networks, term for flexible, IT-related services, such and end points will be structurally con- as storage, computing power, software nected in entirely new ways. As such, development environments, and appli- pervasive networks, miniaturization of cations, combined with service delivery devices, mobile communication, and through the Internet to consumers and new models for business processes, businesses. The main innovation is that collaboration, and lifecycle manage- the IT infrastructure no longer lies with ment will be further made possible. the user, meaning that users can access these services without special knowl- Thanks to the Internet of Services, edge. Clouds provide major opportuni- the opportunity to create a Web-based ties for new business models by restruc- service industry is becoming a reality. turing the value chains in the information In this type of virtual world, software and communication industry, making providers, service providers, brokers, cloud computing a concept that will and users can collaborate using a surely change the way people work service delivery platform (SDP) to and companies operate. build flexible and dynamically integrated

With its high-tech strategy, the German federal government is supporting the innovation transfer between research and industry in today’s practice. The research funding helps to bring together important partners for the comprehensive integration of future-oriented solutions into business processes and the entire product lifecycle.

IT companies can only succeed in the international market through Demonstration of research results substantial investments in research and development and in the implementation of innovative ideas. There- fore, the Internet of Things is a major The Internet of Things fuses the digital applications. The SDP supports the focus of the German Federal Ministry world and the physical world by bringing whole lifecycle of a service offering from of Education and Research–funded together different concepts and techni- its creation, introduction, and redesign projects at SAP, research institutions, cal components. Experts predict that with incorporated user feedback. SAP and universities. the Internet of Things will lead to tre- Research is looking to further explore mendous efficiency gains in many in- services that can be managed through • Dr. Annette Schavan dustries, such as manufacturing and IT and, being combined, lend themselves German Federal Minister of Education energy supply. Applications, services, into value- added services. and Research 16 I SAP Research Report 2009/2010 I Academia and Science

ACADEMIA AND SCIENCE ENHANCING KNOWLEDGE, IMPACTING MINDS

Universities and research institutes make up a significant portion of SAP Research’s co-innovative network. Cooperation with scientific partners all over the world includes conducting collaborative research projects as well as a PhD program and various educational study options. This creates a fruitful exchange of minds and ideas that benefits all partners. Academics are provided with a real-world environment in which to apply their more fundamental research, and SAP Research in turn gains a vast volume of knowledge thanks to the sheer amount of talent and ideas generated through this exchange. Academia and Science I SAP Research Report 2009/2010 I 17

A Strong Network with Finally, SAP researchers regularly hold Academia seminars, lectures, summer school Todor Stoitsev: workshops, and conferences on topics “End User−Driven Business SAP Research is proud to work col- of current interest at universities. In Process Composition” laboratively with over 150 universities addition, a number of SAP Research around the world. The number and colleagues have pursued careers in How can users strength of its relationships with aca- academia after their time at SAP. In without a pro- demic institutions continues to grow, 2009, colleagues went on to hold gramming back- and both SAP Research and its aca- positions as professors and lecturers ground develop demic and scientific partners prosper at universities and research institutes, their own busi- from their cooperative endeavors. Such including the Universität Bern in Switzer- ness applica- collaborations often begin with a joint land and the Hochschule für Technik tions? This research project and leverage an area Stuttgart, the Friedrich-Alexander- question in- of mutual interest in which the particu- Universität Erlangen-Nürnberg, and the spired Todor lar academic or research institution has Universität Koblenz-Landau in Germany. Stoitsev to conduct research in end- strong expertise. user development at the SAP Re- SAP Research PhD Program: search Center Darmstadt as part Through their collaboration with SAP A Win-Win of the SAP Research PhD program. Research, university students and pro- SAP views the higher education of fessors are provided with the chance young professionals to be an important Having four and a half years of pro- to apply their research in a real-world, aspect of its research work in order to fessional experience as a software industrial environment. This gives life develop promising talent and further engineer in the field of electronic data to the research they are conducting generate innovation and creative ideas. exchange, as well as having been part and enhances their skills and expertise Since its commencement in 2005, the of the SAP NetWeaver technology while expanding their research network SAP Research PhD program continues platform team at SAP Labs Bulgaria, to industrial research partners all over to attract top PhD candidates seeking Todor joined the EUDISMES project the world. to complete a technical- or business- in Darmstadt, Germany. The project oriented doctoral degree while being demonstrates the impact of end-user Professors and researchers on sabbati- immersed in reality-based industrial development, allowing users of soft- cal are regularly offered opportunities research in a business context. ware systems to create, modify, or to undertake research work on SAP extend a software artifact. Todor’s Research’s behalf. Students can also Through the program, which is sched- research has successfully pioneered apply for internships at SAP Research uled for three years, the postgraduate these concepts, enabling end users Centers, both in their home countries students, under the guidance of their to compose business process mod- and abroad. This includes recently academic supervisor and SAP Research els on their own using a high-end established initiatives for students in manager, work directly on research prototype system that has been Eastern Europe, including Russia. projects within their area of study and integrated in the daily working interest belonging to one of the SAP environment of three SMEs. SAP, universities, and research insti- Research portfolio programs. tutes have further strengthened their Todor completed his PhD at the ties thanks to the SAP Research PhD The PhD boxes in this chapter present Technische Universität Darmstadt in program and SAP’s global University three successful doctoral students and less than three years and achieved Alliances program. Awards and grants their dissertations, representing the excellent results. During this period, are also provided, including the SAP brilliance of all program candidates and he published 10 peer-reviewed Research and Innovation Award India, topics. papers at highly ranked conferences, established in 2009 as part of a joint received a best paper award, and initiative with SAP Labs Bangalore to submitted four patent applications further promote research conducted at in Europe and in the United States. universities and institutes in India. What accomplishments! 18 I SAP Research Report 2009/2010 I Academia and Science

There are currently around 100 PhD and collaborate with both their internal Olaf Grebner: students participating in the program. colleagues and external partners and “Using Unified Personal The candidates are working on projects customers. SAP Research benefits Information in Workspaces” at the SAP Research Centers in Karls- greatly from the enthusiasm of the PhD ruhe, Dresden, Darmstadt, and Walldorf, candidates, whose work is directly con- Olaf Grebner, a Germany; Zurich and St. Gallen, Switzer- nected to specific applied fields within PhD student at land; Sophia Antipolis, France; Belfast, the SAP Research portfolio. New tal- the SAP Re- Northern Ireland; Raanana, Israel; ents, ideas, patents, and technologies search Center Sydney and Brisbane, Australia; and developed by the students are brought Karls ruhe, did Pretoria, South Africa. to SAP, its research projects, and his research products. in knowledge In 2009, 12 dissertations were success- worker support fully completed with the honor of summa Research Topics and Postprogram and personal cum laude or magna cum laude. The Careers information management. He tackled program organizers are looking to Recent graduates of the program the personal information fragmentation expand the PhD program even further focused on topics such as scalable problem by showing how to integrate globally to tap into the talent pools of ontological enterprise application inte- the knowledge worker’s personal other countries, especially those in gration and e-business integration, information without bothering his emerging economies, and to contribute next-generation applications, and end- daily work, especially in use cases to their talent development. The aim is user development. Further topics under like personal task and meeting to reach a level of 25 successful PhD investigation include business process management. completions per year. management, business cases for the Internet of Things, security and trust, Olaf’s work was conducted in the Program Gains smart items and future manufacturing, context of Nepomuk, an EU−funded The benefits of the PhD program are and business service monitoring in the project whose major result, the twofold. PhD candidates gain invalu- Internet of Services. In addition to these Nepomuk Social Semantic Desktop, able practical experience while com- technical topics, SAP Research PhD is being deployed by several million pleting a successful thesis. Thanks students are also undertaking projects users of the KDE Linux desktop man- to its wide breadth of international in areas such as innovation manage- ager. Using his expertise in knowl- projects and areas of discovery, SAP ment and research dissemination. edge management and collaboration Research offers the students a broad topics for SAP’s Knowledge People range of opportunities for doctoral Many of the program participants have Interaction research program, Olaf theses. Participants in the program are gone on to work at SAP, either within employed user-centered design able to get in touch with the hottest SAP Research or in a development, methods to validate design ideas topics and trends and build up their consulting, or marketing unit. Some with end users early in the design skills and experiences thanks to their have taken up postdoctoral positions process and to ensure usability. hands-on work in real-world research in the academic and research commu- projects. They also become part of nities, whereas others have started Leveraging his research results, Olaf SAP Research’s global network, which their own companies or been offered completed his PhD thesis on the topic is closely tied to SAP’s development leadership roles in the IT field. “Using Unified Personal Information organizations and includes academic in Workspaces” and successfully partners from high-ranking universities www.sap.com/about/company finished his defense after only three and industrial partners all over the world. /research/jobs/phd.epx years at the Karlsruhe Institute of Technology. During this time, he On the other hand, the PhD students published over 10 scientific papers, are important pillars of many of SAP’s Research Goes East submitted several invention disclo- top-notch research projects and con- In further broadening its co-innovative sures and a patent, and supervised tribute manifold value to SAP. They play network with universities and research up to 14 students. A truly amazing a very active role within the projects institutes, SAP Research has also re- achievement! Academia and Science I SAP Research Report 2009/2010 I 19

Research & Innovation Award India ceremony cently established relationships with German Economy in cooperation with universities in Eastern Europe. the German Federal Ministry of Eco- In academic institutions, we often do nomic Cooperation and Development not get to learn the practical side of To foster industrial research between and the Zoran Djindjić Fund, offers a problem. SAP Research provides Europe and Russia, the group is provid- young professionals of the Western me with such an opportunity. SAP ing Russian students with the opportu- Balkans the opportunity to gain prac- has a lot of leverage in the area of nity to conduct their master’s theses at tical and cultural experience by com- text analytics. This leverage has an SAP Research Center. The program, pleting a three- to six-month internship enriched me with new insights on funded by an SAP Research grant, is at leading German companies. the practical aspects. We are now designed for the students to spend six designing algorithms for such months working on a hands-on project Academic Awards and Grants purposes. at an SAP Research Center location, Established in 2009, the SAP Research followed by three months at their home and Innovation Award India provides Going forward, we would like to university completing their theses. Suc- research projects conducted at leading make the present setup mathemati- cessful participants of the program Indian universities and research institutes cally more rigorous so that it yields are also potential candidates for the with funding for 12 months and the oppor- better understanding of the problem SAP Research PhD program. In 2009, tunity to cooperate with SAP Research statement which in turn might give students from the State University and SAP Labs. Five projects were se- superior results. – Higher School of Economics in lected and awarded research grants. Moscow and the St. Petersburg State During the projects’ one-year duration, • Prof. Dr. Chiranjib Bhattacharyya Polytechnical University participated the award recipients collaborate on an Associate Professor in the program and took part in collab- ongoing basis with SAP Research and its Indian Institute of Science, Bangalore orative projects with researchers from partners. the SAP Research Center Karlsruhe and the SAP Research Center St. Thanks to the program, academics in Gallen. India are provided with a platform for turning their ideas into applied busi- Also in 2009, SAP Research was ness projects. This is just one example pleased to host interns from Macedonia of how SAP Research and SAP Labs as part of the Zoran Djindjić Intern- are further encouraging co-innovation ship Program. The program, estab- and fruition of new ideas from academia lished by the Eastern Committee of in the Indian IT ecosystem. 20 I SAP Research Report 2009/2010 I Academia and Science

SAP Research was also present at the 40th anniversary celebration of com- Sophia Antipolis: Summer puting at the Technische Universität School on Privacy in Web 2.0 Dresden in October 2009. SAP acted as the event’s main sponsor and award- Enjoying online communities, like ed the Prize for the Best Dissertation Facebook or LinkedIn, poses greater in 2009. The prize will be awarded each and greater privacy dilemmas. Blog- year and emphasizes the relevance of ging and social networking encour- computer science. age citizens to share very personal information, leaving long-lasting digi- SAP University Alliances tal traces that can be used for mali- In addition to scientific research collab- cious or commercial uses without oration between SAP Research and in- the users’ or the platform providers’ dividual universities, the SAP University consent. Alliances program provides university faculty members with the tools and re- The EU-funded project PrimeLife sources necessary to teach students aims to develop privacy tools so that how technology can enable integrated European citizens can safeguard Joint project work with SAP provides business processes and strategic personal information in their online a very important add-on to our IT thinking. activities. education due to the broad practical experiences for our graduates. The program promotes science and tech- Within PrimeLife and in collaboration Current examples include the Ale- nology education by making SAP solu- with the International Federation for theia project on advanced semantic tions available to teachers and students Information Processing (IFIP), the product data management or the for use in a broad range of disciplines, SAP Research Center Sophia Antip- THESEUS/TEXO project on the such as operations research, informa- olis coorganized the Privacy and Internet of Services. tion technology, and computer science. Iden tity Management for Life sum- Hosting services and curriculum sup- mer school. The summer school The added value provided by SAP port are integral parts of the program. took place September 14–18, 2009, comprises real-world application Universities that participate are able and was a major highlight of the re- scenarios and excel -lent conditions to provide their students with unparal- search center. for validating our research results. leled access to an ultramodern research This is augmented by a highly suc- environment. There are more than Worldwide experts in technical, le- cessful joint PhD program; recent 150,000 students at 700 institutions gal, regulatory, socioeconomic, and thesis subjects have focused on fine- of higher education participating in ethical aspects of privacy gathered grained access control for RFID data, courses supported by SAP software together with young researchers for temporal complex event processing, around the world. five days in Nice, France, to discuss and data synchronization between innovative approaches for privacy. application servers. www.sap.com/about/citizenship /education/universityalliances Not surprising, no panacea solution • Prof. Dr. Alexander Schill was found, but a consensus on the Technische Universität Dresden nneed for a holistic approach was esestablished. Advanced technologies, susuch as anonymous credentials and disdistributed identity management ssystems,ys have to coevolve with the regregulatory framework, easy-to-use inteinterfaces, and education of users Gilles Logeais on their privacy rights. Head of SAP Research Center Sophia Antipolis Academia and Science I SAP Research Report 2009/2010 I 21

Anja Klein: “Data Quality in Sensor Data Streams”

Sensor data streams are used in a wide range of application domains to automate and optimize business processes (for example, production lines at the shop floor, Award celebration at Technische Universität Dresden predictive maintenance activities, and energy management). Realizing the data management challenges Basic Research Paves the Way this. This allows for more precise speci- imposed by streaming data and the fications, effective testing, and auto- Internet of Things, Anja Klein investi- Collaboration with universities and mated validation of software, which can gated sensor data stream quality as research institutes forms an essential lead to more complete and consistent one of the first PhD candidates at foundation for SAP Research to improve quality in software development with less the SAP Research Center Dresden. its innovative solutions and to help facili- manual steps in testing and correcting. tate the adoption of new technologies. Formal methods can also be used to Throughout the course of her work, While SAP Research is focusing mainly prove that software works as defined Anja gained technical expertise that on industrial research, collaborative and contains no unknown errors or bugs. she applied both in transfer projects projects usually involve basic research and publicly funded projects, includ- that is led by academic partners with SAP Research is investigating how for- ing PROMISE and SoKNOS. She a valuable contribution from industries. mal methods can be applied to business gained expert knowledge in database SAP Research has forged links with software and, specifically, to SAP prod- systems and streaming engines, such universities and research institutes that ucts. Formal specifications have already as PostgreSQL and the PIPES data provide SAP access to state-of-the-art been used in several SAP internal pilots. stream management system. She research and opportunities to apply and also learned and applied user inter- further develop new models, methods, A major challenge in the practice of for- face technologies, most notably the and results. This collaboration also mal methods is making them accessi- Web Dynpro development environ- leads to the improvements of theories ble to the nonexpert, by reducing the ment and Microsoft Silverlight. In ad- and methods, demonstrating firsthand complexity of the modeling task and dition, Anja managed a major work the value industrial research brings to increasing the degree of verification package on identity resolution tech- academia. automation. Being precise initially re- niques for an internal transfer project. quires a great deal of effort. Despite Enhancing Software Quality the added labor, however, SAP Re- Parallel to her project contributions The software industry as a whole, in- search is convinced of the benefits of and the submission of various publi- cluding SAP, is looking for ways to im- these methods and has seen how the cations and five invention disclosure prove quality. Formal methods used extra work can pay off in later stages forms, Anja finished her PhD with to precisely capture and reason about of development. The group is providing magna cum laude at the Technische characteristics of software and systems the academic community feedback and Universität Dresden after little more using formal languages and mathemati- ideas on their improvement and ease than three and a half years. cal concepts are one means to achieve of application. Congratulations! 22 I SAP Research Report 2009/2010 I Academia and Science

Reliable Software in Service-Oriented Architectures Distributed systems are a major research topic related to the application of formal methods. Service-oriented architectures (SOAs) can help master the complexity of running these system landscapes. However, the use of SOAs also proves to be a challenge. Since they form loosely coupled systems that communicate through services, SOAs constitute rather complex interaction protocols, and flaws in the implementation of these protocols may easily lead to errors. Developers in these areas can benefit from formal engineering methods that include tools that automatically check whether software specifications contain faults or gaps. This will lead to big improvements in system depend- Deploy choreography verification tool ability and development efficiency.

In a pilot project, research was conduct- The DEPLOY project explores the oppor- code or technical specifics when devel- ed on verifying application-level require- tunities and requirements of deploying oping new software. This can simplify ments in specifications of interaction formal methods in different industry the development process, enhance protocols, or so-called message chore- sectors, including automotive, business transparency, and improve communica- ography models. The Event-B formal- information, and transportation. SAP tion across development teams. ism and the open Rodin tool platform Research is collaborating with partners were used to prove models of business from industry and academia − for ex- SAP Research is working on tools for protocols and expose weaknesses in ample, Bosch, Siemens Transportation supporting developers and nontechni- particular protocols with respect to cer- Systems, Space Systems Finland, cal users with regard to nonfunctional tain middleware configurations. Further- Newcastle University, the University requirements, such as the impact of more, the automatic generation of inte- of Southampton, Åbo Akademi Uni- their design decisions on performance. gration tests from these models was versity, the Heinrich-Heine-Universität Late identification of performance prob- developed. These tools are being field- in Düsseldorf, and the Swiss Institute lems can lead to significant additional tested and adapted for a range of in- of Technology – ETHZ. development costs. Therefore, it is dustrial engineering processes. In this necessary to address performance pilot, formal models are automatically www.deploy-project.eu within the development phases of a created out of established or emerging software solution, especially when industrial modeling notations. This opens complex software applications are built. up the possibility of seamlessly inte- Improving Performance Engineering grating formal methods with current and Testing SAP Research implemented development environments. The idea of model-driven engineering performance-related decision support (MDE) concepts is to focus on domain as an extension of MDE, named www.event-b.org/platform.html concepts rather than on the software model-driven performance engineering Academia and Science I SAP Research Report 2009/2010 I 23

(MDPE). MDPE offers synchronization onymity, and nonrepudiation. Estab- mechanisms between development and lishing these properties in open and performance analysis models and allows evolving enterprise software landscapes the integration of analysis results into requires both innovative technologies the development process, enabling and methodologies. performance-related decision support. One key aspect of security is that even Research on this topic is being partly a few critical ambiguities in standard conducted in the MODELPLEX project, specifications can easily lead to flaws. which focuses on MDE approaches SAP Research has recognized the and tools with the goal of making them essential role of formal methods in suitable for complex system develop- the success of security technologies. ment. Partners include research groups The group is using these methods to from other companies and research identify loopholes in core security organizations, such as the Institut protocols widely considered to be key National de Recherche en Informatique enablers for emerging trends such as et Auto matique (INRIA), the University SOA, software as a service (SaaS), of York, the Technische Universität and Web 2.0. Braunschweig, the Technische Univer- As a computer scientist, I am at the sität Dresden, and the Fraunhofer Insti- The AVANTSSAR (Automated VAlidatioN interface between basic research tute for Open Communication Systems of Trust and Security of Service-oriented and industrial applications and (FOKUS). ARchitectures) project creates a plat- innovations. The cooperation with form that provides an automated tool companies like SAP helps to www.modelplex-ist.org set for validating trust and security strengthen the foundation-oriented aspects of service-oriented architec- research of academic institutions tures. SAP researchers and project and creates new impulses for Security and Trust in Service- Oriented partners are developing the first formal the teaching. At the same time, Architectures language for reasoning about and spec- companies benefit from the The Internet is a complex world and, ifying trust and security properties of progress made in basic research as such, is not free of risk. Computer services, their associated security poli- − for example, in the case of new viruses, phishing attacks, and identity cies, and their composition into service development and quality assurance theft are common problems that any architectures. SAP Research is pushing methods for software. Internet user can encounter. As more to have these techniques made avail- and more enterprises are conducting able to a few targeted industrial envi- The most successful cooperation business virtually over the Web, it is ronments, providing access to persons occurs when both needs – the imperative that their ICT infrastruc- who have no expertise in formal abstract knowledge of methods tures and applications are secure. methods. and the specific issue – flow into This relates to a broad range of secu- mutual projects. rity aspects that, as a consequence Results from the project are being ap- of open environments and service ar- plied to the SAP NetWeaver technology • Prof. Dr. Stefan Jähnichen chitectures like those for e-business, platform and will be migrated to industry Director e-commerce, and e-government, can- and standardization organizations, help- Fraunhofer Institute for Open Communication Systems not be restricted. These aspects include ing to enhance the security and robust- authenticity, authorization, integrity, con- ness of network and service infrastruc- fidentiality, privacy, anonymity, pseud- tures and increase the public’s trust in 24 I SAP Research Report 2009/2010 I Academia and Science

emerging ICT systems and applications by establishing an electronically sup- based on them. ported end-to-end supply chain. How- ever, many organizations are reluctant This project is being conducted together to reveal sensitive data about their with academic and industrial partners, operations and financials to partner including the Università degli Studi di companies due to the risks associated Verona and the Università degli Studi with exposing this private information di Genova, ETH Zurich and IBM Zurich, to potential competitors. the Institut National de Recherche en Informatique et Automatique, and Secure computation will enable business SIEMENS Munich. partners to receive all the benefits from collaborative supply chains without hav- www.avantssar.eu ing to disclose critical and valuable information. Secure computation allows Secure Collaboration parties to compute any function so that Concerns exist about data sharing in only the result is revealed and the private supply chains that can be addressed inputs are kept secret. The challenge with new or advanced cryptographic is to find efficient schemes for specific Current methodologies for evaluation techniques. Businesses are aware that complex classes of functions. of security vulnerability are manual massive cost savings can be achieved and intuitive and do not permit the combinational discipline required to evaluate the security of complex systems. Systems of formal validation like AVANTSSAR directly address some of these core problems and are extremely important, not only theo- retically but at a very practical level. AVANTSSAR has already discovered a fundamental vulnerability in the protocol implementation of an important industry player. There is no doubt that this kind of technology should become an integral tool for the design of distributed systems.

Collaboration between researchers, between researchers and industry, and between industry players is key not only to advancing research but to advancing the state of security on the Internet.

• Kim Cameron Chief Architect of Identity in the Identity and Security Division Microsoft

Formal methods help to test system properties Academia and Science I SAP Research Report 2009/2010 I 25

SecureSCM, another project in SAP Research’s Security and Trust research AVANTSSAR Finds the Flaw program, is using sound cryptographic techniques to develop the first practical Given the breadth of the Internet and the variety of possible threats, guaran- solution for secure collaboration among teeing the security of an IT application is not an easy feat. It is not sufficient to supply chain partners based on clear analyze the application in isolation; it is necessary to consider all worst-case protocol specifications and requirements. scenarios in the overall environment in which the application is used. Attackers The project’s results will shed a new are clearly the major component of complexity, as they have at their disposal positive light on collaborative supply many capabilities to attempt to break in (malicious exploits are even freely chain management, extending its scope downloadable from the Web). The SAP Research team and AVANTSSAR to a number of application domains, project partners showed that advanced tool support to identify security pitfalls including manufacturing, logistics, and is imperative, as it can spot mistakes that might have been overlooked by design outsourcing. human eyes.

Project partners include the Technische The team chose one of Google’s flagship products as the target for a validation Universiteit Eindhoven, the Università case study: the SAML-based single sign-on (SSO) solution for Google Apps degli Studi di Milano, and the Interna- Premier Edition package. This service allows partner companies to provide tional University Bruchsal. their employees and users direct and transparent access to popular Web-based Google applications by signing into the system once instead of for each service. www.securescm.org The OASIS Security Assertion Markup Language (SAML) 2.0 Web browser SSO profile is the emerging standard in this context.

The formal models of the protocol used by Google were mechanically analyzed with SATMC (SAT-based model checker), a state-of-the-art model checker for security protocols, leading to the discovery of a major security vulnerability. The discovered flaw would allow a dishonest service provider to impersonate a client at another service provider.

In an SAML SSO setting, a client (“C”) is authenticated to consume a service from a service provider (“SP”) by means of a digitally signed SAML assertion issued by a trusted third-party identity provider (“IdP”). This signed assertion contains C, IdP, SP, and a string ID uniquely identifying the request made by the client and testifies that IdP has successfully authenticated C for the request ID submitted to SP. This cryptographic bundle should be tamper proof and allows the SP to securely offer its services.

Unfortunately, in the SAML specifications used by Google, both the ID string and the SP identifier were absent from the cryptographic bundle, opening up the potential for identity theft or privacy violation. The discovery was kept confidential until Google developed a patch and Google’s customers updated their applications accordingly.

This demonstrates how even basic research – for example, in the area of formal specification and automated validation – have a significant and immediate impact in the real world. SAP Research is consulting SAP’s development teams to apply this innovative technology to SAP’s own software. 26 I SAP Research Report 2009/2010 I Customers and Partners

CUSTOMERS AND PARTNERS INCREASING THE LEAD WITH CO-INNOVATION

Co-innovation is at the core of SAP Research’s business model. This is why SAP reaches out to a variety of customers and partners to share visions and ideas about the future of IT and to develop prototypes for software solutions long before they turn into products. Since new technologies and business innovations go hand in hand, SAP Research collaborates with both technology partners and customers from various industries around the world. This diversity translates into a rich abundance of research projects and early insights into new technology trends and business opportunities. As such, SAP, its partners, and its customers are able to adopt new technologies faster and to increase their lead in competitive markets. Customers and Partners I SAP Research Report 2009/2010 I 27

Leveraging Competitiveness business process management. This Through Collaboration research is organized through long-term SAP Research Wows research agendas together with technol- Customers and Partners SAP Research is committed to creating ogy partners. Such strategic alliances at CeBIT 2009 value for its customers and partners. provide insights into the midterm future Through joint efforts, applied research and open doors to new markets. One aspect of customer-partner is conducted that explores new tech- collaboration is sharing insights into nologies and business models that lead Business opportunities are continuous- research with relevant stakeholders to breakthrough solutions. All research ly addressed through internal transfer and the wider public. One major projects are driven by the mutual inter- projects impacting SAP’s product groups event is CeBIT, the annual leading est of the project partners to bring and spin-off enterprises from SAP re- trade fair for the information and together their expertise – be it in hard- searchers as well as new companies communication technology industry. ware, software, business processes, formed together with partners. or knowledge of target groups. At CeBIT 2009, SAP Research Strategic Research Relationships showed, among other topics, the Some of the research conducted is In 2009, SAP Research strengthened SoKNOS crisis management system directly related to SAP’s products and its ties with IBM and Intel, continuing along with the TEXO Services to is done in close cooperation with SAP’s multiyear partnerships with both com- go! application to German chancel - product groups. SAP customers are panies, each with an established re- lor Angela Merkel and California involved as research partners or early search agenda. The research covers governor Arnold Schwarzenegger. adopters of the new technologies – for such promising fields as smart items, This scenario showed how, with new example, within the SAP Research’s green IT, energy management, cloud technologies, a big city could properly living labs concept. This ensures computing, and solutions for small busi- manage a flood disaster in the future. that the research is customer driven nesses, microbusinesses, and midsize More on SoKNOS and TEXO is avail- throughout SAP’s overall business companies. The collaboration includes able in Chapter 4. model. regular bilateral workshops, joint proposals for publicly funded research proj- Additional demos focused on the Other research areas explore complete- ects, and projects conducted together major themes of CeBIT 2009, Web- ly new concepts, such as the “Future with additional partners. One aim is to ciety and Green IT, and presented Internet,” which includes the Internet of align hardware and software research energy-efficient IT (project RESER- Things, Internet of Services, cloud com- to enable better technology integration VOIR) and the prototype of a new in- puting, social media, and Web-based between the respective architectures. telligent energy market (MEREGIO), as well as insights into solutions for

inte grated CO2 management.

Once again, SAP’s potential future solutions were made into tangible experiences through comprehensive demonstrators and were very well received by CeBIT attendees.

More information available on the enclosed CD

CeBIT 2009 Chancellor Demo 28 I SAP Research Report 2009/2010 I Customers and Partners

Belfast: SAP-Intel Collaboratory Opened

On October 19, 2009, SAP Research Belfast officially opened the SAP-Intel Collaboratory, a co-located research collaboration at SAP’s Research Center at the Titanic Quarter in Belfast. The Collaboratory is a new joint research venture focusing on the topics of cloud computing and sustainable IT. These projects are designed to support the ICT challenges set by the European Commission.

The Collaboratory builds upon a history of successful collaborations between SAP and Intel, including the Co-Innovation Lab (COIL) in Palo Alto, California, the LinuxLab in Wall- dorf, Germany, and the Innovation Value Institute at the National Univer- sity of Ireland. Additionally, through the Collaboratory, SAP Research will work with academic institutions such as Queens University and the University of Ulster to help develop more relevant research projects and aims to emerge as a leader of enter- Official inauguration of the SAP-Intel Collaboratory prise thinking in Europe.

To celebrate this new chapter for Cloud computing is currently one of Moves Toward Closer Cooperation SAP and Intel, Arlene Foster, minister the focus areas for both partnerships. SAP Research also increased its coop- of enterprise, trade, and investment SAP Research held two cloud comput- erative efforts with the Meraka Institute for Northern Ireland, and more than ing workshops with researchers from of the Council for Scientific and Indus- 70 employees and partners attended Intel and four online conferences with trial Research in South Africa. SAP the official inauguration ceremony. IBM in 2009. Another visible sign of Research and the SAP Meraka Unit The event included keynote speeches the close partnership with Intel is the for Technology Development moved from Justin Rattner, vice president Collaboratory, which SAP Research to a new common office space in and CTO of Intel Corporation,oration, and Intel opened in Belfast, Northern May 2009. This intensified the existing and Prof. Dr. Lutz Ireland,I in October 2009. The focus collaboration between both institutions Heuser, execc - ofo the joint research center is on cloud that spans from industry solutions for utive vice computingco and sustainable IT. very small businesses to ICT for president emerging economies and customer- and head of centric design. SAP Research,ch, SAP AG. Dr. Ben Greene Head of SAP Research Center Belfast Customers and Partners I SAP Research Report 2009/2010 I 29

New Businesses for New Markets Since industrial research is aimed at developing new business opportunities and exploring new markets, research must be transformed continuously into products that deliver results. One method for achieving this is internal transfer projects that enrich and expand SAP’s existing solution portfolio.

In addition, SAP Research supports spin-off enterprises, which allow researchers to build up their own businesses and enter SAP’s strong partner ecosystem. In some cases, the new companies are found to further exploit new technologies and business opportunities on a larger scale. Our continuous dialogue with SAP Research helps us to understand In 2009, for example, SAP and Nokia, what is happening in the world of together with the German-based tech- IT research. I appreciate the open nology provider Giesecke & Devrient, discussions that span from technol- announced a joint venture named ogy to business models, which are Original1, which aims to improve becoming more and more important global brand protection. as ICT influences our daily lives.

Tangible Experiences SAP and Intel are pursuing research Living labs are a new paradigm for together − for example, in the areas technological research. This concept of the Internet of Things and cloud is designed to boost open innovation computing − driven by joint research with customers, partners, developers, projects and the newly established Common ground for co-innovation was and SAP researchers throughout the SAP and Intel Collaboratory. also formed in India, where SAP and research and development process of Tata Consultancy Services agreed to new products and services. The con- • Justin Rattner conduct joint research projects. Tata cept involves demonstrating techno- CTO Consultancy has already been a key logical research in real-world settings, Intel Corporation partner of SAP in India and other major turning prospective SAP solutions into markets for years. Identified research tangible experiences. Their feedback, areas include model-driven architecture in turn, has a direct impact on the re- and integration of enterprise data, Web search and development process. 2.0, the Internet of Services, and the Internet of Things. 30 I SAP Research Report 2009/2010 I Customers and Partners

Since 2001 the European Union has been supporting this concept, with over Original1 Improves Global 50 living labs run by public-private part- Brand Protection nerships throughout Europe. SAP Re- search has developed three living lab In these times of faked medicines locations in Germany and Switzerland and aircraft parts, counterfeiting has and is applying this methodology to the become one of the most challenging field of emerging economies in South problems of our society. Original1 Africa. The motto “SAP to touch and delivers unique product authentica- explore” best describes these efforts. tion and anticounterfeiting services across the globe. These services Future Factory Initiative are aimed at protecting companies Managed by the SAP Research Center and consumers in a wide range of Dresden, the Future Factory Initiative industries from product piracy and is a joint effort between SAP Research counterfeiting, thereby maintaining and industrial and academic partner brand values, revenue potentials, organizations to develop new ideas for and profitability of branded goods. facilitating manufacturing operations. Original1 is headquartered in Frank- Smart items have fostered many Key projects currently address different furt am Main, Germany. visionary business cases in the topics, including: manufacturing sector. In collabora- • Real-world integration – Seamless The services provided rely on SAP tion with SAP, our company tests real-time integration of business technology and solutions, while new scenarios that interlink the management systems with physical Nokia delivers mobile authentica- shop floor level of a manufacturing devices and processes in the real tion software. The software allows enterprise with higher hierarchies world businesses to follow a branded of management software. • Adaptive manufacturing software – product’s entire lifecycle, from Highly configurable software infra- a factory to the end customer, This will open up new possibilities structure for building process-specific using mobile devices. Giesecke & to optimize the production process. solutions for manufacturing opera- Devrient’s contribution to Original1 Examples are energy and condition tions management consists of security solutions for the monitoring systems improving effi- • Innovative user interaction – Tech- entire value chain. This comprises ciency of energy and reduction of nology and infrastructure for building user authentication, end-to-end downtimes. One challenge is the highly intuitive user interfaces for encryption of the information flow, preparation and integration of such shop floor workers, foremen, and and database encryption. The solu- high-quality data into enterprise plant managers tion covers the complete sales and management systems. logistics supply chain by protect- Future Retail Center ing products and related product • Dr. Jan Bredau The Future Retail Center, located in packaging by tagging them with Solution Product Manager Regensdorf, Switzerland, is managed intelligent, tamper-proof, serialized Festo AG by SAP Research Switzerland. It is a product codes. joint effort between SAP Research, industrial partners, and academic orga- The new Original1 technology and nizations to foster research and devel- services will crack down on product opment in retail, wholesale, consumer counterfeiting worldwide, benefiting packaged goods, and logistics. producers and consumers alike. Customers and Partners I SAP Research Report 2009/2010 I 31

One major goal of the Future Retail technologies can enable the complete Center is to improve customer expe- visibility and traceability of handling Dresden: Future Factory – rience while optimizing in-store pro- units along the supply chain. These From a Local Initiative to a cesses with intelligent deployment of systems and technologies can be used Global Undertaking IT and SAP systems. This living lab is to automate and optimize end-to-end exploring new technologies like store processes, from production to the sales One highlight for the SAP Research navigation and payment via mobile floor, to the customer, and beyond. As Center Dresden was the successful devices. a result, visualization of in-store stock rollout of its Future Factory Living Lab and automatic replenishment processes to a diverse span of stakeholders, Another goal is to find out how RFID may be realized in the future. This raising its status from a local initiative systems, sensor-based systems, and will generate an enormous benefit to a global undertaking. other information and communication to consumers and businesses. After its launch in 2008, the Future Factory Initiative (FFI) focused on illustrating research results through real-world demonstrators, testing prototypes in a fully SAP-enabled manufacturing environment, and Future Factory demo scenario providing a platform for information exchange among its partners. Dur- ing 2009 this focus was extended to support SAP’s field organization with the hosting of customer and partner events as well as with engaging customers in the research projects conducted at the Future Factory. In total, the lab was visited by more than 700 guests throughout the year.

On a regional level, the FFI has gained the interest of the Saxony Ministry of Labor and Economics. It has also been well integrated into the research conducted through the Digital Prod- uct Memory Alliance funded by the German government.

Finally, on a global scale, the FFI is engaging with international companies, including Intel, Microsoft, and, most recently,re Mitsubishi Electric. MitsubishiMi Electric, for exampleexample, indicated interest in a closer ccollaboration between the FFI and its Dr. Uwe Kubach e-Factory CeCenter in Nagoya, Head of SAP Research Japan, exchaexchanging know-how Center Dresden and replicatingreplicatin parts at both centers. 32 I SAP Research Report 2009/2010 I Customers and Partners

This state-of-the-art technology is being tested and demonstrated in a real-world environment at the Future Retail Center, thanks to partners like MIGROS, Swit- zerland’s largest retailer.

More information available on the enclosed CD

Future Public Security Center The Future Public Security Center, located at the SAP Research Center Darmstadt, is a joint effort between SAP Research and academic partners and future users to create user-oriented solutions for civil protection and emergency response. It is designed to experiment with technologies that impact IT support during major disasters and crisis management.

The Future Public Security Center provides insight into future concepts for disaster and emergency management. One of the center’s highlights is the multitouch wall, which provides a precise and most up-to-date picture of the situation and enables multiuser interaction. Such multifunctional walls could be the tool for the “workplace of the future” in the public security sector. One research project currently featured in the Future Public Security Center is The Future Retail Center SoKNOS. SoKNOS strives to create solutions that allow clear-sighted, fast, and effective action in a catastrophic SAP Research South Africa and the SAP Projects are addressing small business- event. Further information about Meraka Unit for Technology Develop- es and microbusinesses to stimulate SoKNOS can be found in Chapter 4. ment are addressing SAP product and local economic development using in- service improvement and/or adaptation formation and communication technolo- Technologies for Emerging Economies and the initiation of new services and gies. The development of user-friendly Unlike SAP’s three other living labs that products that are likely to unlock the patient health solutions for managing exist as actual locations, researchers vast market potential of emerging chronic diseases to improve primary at the SAP Research Center Pretoria economy countries. Researchers healthcare systems in rural communi- in South Africa are conducting projects pay special attention to technology ties is also being explored. More about in the field using the living labs method- infrastructure, usage, application, and these topics can be found in Chapter 4. ology – working directly with end users economics. in emerging economies to improve their www.sap.com/about/company livelihood. /research/livinglabs Customers and Partners I SAP Research Report 2009/2010 I 33

Improving the Way Companies tion about objects in the physical world Do Business and use the information in various ap- Switzerland: SAP Research plications. The collection of information Explores Future Insurance A large part of SAP Research’s project about the objects’ and goods’ origin, portfolio focuses on finding new tech- location, movements, physical proper- Embarking upon a new research field, nologies and solutions that can be used ties, usage history, and context can future insurance, was a great high- to help enterprises run more efficiently help enterprises improve both existing light for SAP Research Switzerland. and to create new business opportuni- intra- and intercompany business pro- SAP researchers, together with the ties. In the past years, the Internet be- cesses and also create new ones. Universität St. Gallen and the ETH came one key tool to develop such Zurich, successfully set up this new possibilities. By pushing the capabilities Needs within a variety of sectors can research field for SAP Research of the Internet even further, the way in be addressed, such as medical systems Switzerland and managed to produce which products are manufactured, re- to monitor our well-being, support for the presentable results. One of these tailed, and purchased is being revolu- safe and independent living of all citizens, results is a mobile claims manage- tionized. In addition, new ways in which intelligent traffic management, improved ment demonstrator that shows the companies can better manage their environmental monitoring, and adaptive benefit for the insurance industry. business processes and run their en- energy management. terprise applications more efficiently The demo “Mobile Claims Assistance” and securely are also being developed. More information available on shows the integration of a Blackberry The applications that result from these the enclosed CD Storm device with enterprise services research projects benefit not only the provided by the SAP® Claims Man- businesses that run them; they are also Digital Product Memory agement application. Based on the designed to improve the experience of Throughout its lifecycle, a product application scenario of a car accident, the business user. passes through many different stations, the demo illustrates how end users ranging from its creation to sales and can report an insurance claim using The Internet of Things maintenance to exploitation. In order to their mobile phone (GPS coordinates The Internet of Things is one of SAP enable the connection to the different and pictures taken from the accident Research’s main fields of focus. Over business processes involved, the con- can be sent via the application) and the past couple of years, SAP has been nection between the describing infor- how they can benefit from location- continually developing its vision of how mation and the object has to be main- based services (for example, interac- the Internet can reach out to the real tained across long stretches of time tive navigation to the next auto repair world of physical objects. The Internet and diverse IT environments. One way garage, towing services, or car rental). of Things fuses the digital and physical to tackle this dilemma is to embed the worlds by bringing different concepts information in the product itself. The demo was well received by the and technical components together: market and within the group’s newly pervasive networks, miniaturization of The concept of digital product memory set-up network of insurance industries. devices, mobile communication, and employs global services from the Inter- new models for business processes. net of Things in order to improve access SAP Research Switzerland is proud of Applications, services, middleware to product-related information. The Inter- this accomplishment that its research- components, networks, and end points net of Things is being used ers, in close collaboration with partners will be structurally connected in entirely to address the individualdual from academiaa and industry, were new ways. As such, the concept will product’s memory andnd ableabl to achieve. have an impact on many traditional in- its ability to carry infor-or- dustries, such as retail, manufacturing, mation about itself and logistics. and communicate

this information to Dr. Oliver Christ The core idea behind the Internet of other objects and Head of SAP Research Things is to seamlessly gather informa- the world around it. Switzerland 34 I SAP Research Report 2009/2010 I Customers and Partners

Enabled with the respective technology, In addition to optimizing access to the Darmstadt: ADiWa Launched the product will know, for example, stored knowledge, information about at BMBF Research Day where it has been produced or what products from all available sources can day it has been sold. It can therefore be collected, compiled, and presented On Thursday, February 5, 2009, provide the (control) system with real- in a user-friendly manner within one Andreas Storm, the parliamentary time information. With these technolo- comprehensive knowledge base. Be- secretary of state at the German gies, manufacturing processes can be cause information about a company’s Federal Ministry of Education and streamlined to enhance customer ser- individual products is scattered over Research (BMBF), officially marked vices (for example, mobile product rec- various sources − office documents, the start of ADiWa, an alliance for the ommendations) and, more generally, to manuals, e-mails, and databases as well digital flow of goods, in Darmstadt, bridge the gap between the devices in as Web 2.0 resources like blogs, wikis, Germany. The German government− the real world, business management or forums − locating and tracking this sponsored research project aims to systems, and users of these systems. data is a tedious and time-consuming drive the digitalization of flows of goods, ultimately creating universal data collection and analysis, so that The leadership team behind Original1 companies and consumers can, in the future, tap into all the advantages of the Internet of Things.

By forming ADiWa, Germany’s leading software companies plan to make this trend accessible to enterprises and customers. The SAP Re- search Center Darmstadt is coordi- nating and conducting research with partners from the business and academic worlds to optimize business processes by making them completely digital. Researchers are looking into technologies for business applications that design, execute, and control complex and dynamic business pro- From left to right: Dr. Kai Grassie (Giesecke & Devrient), Claudia Alsdorf (CEO of Original1, cesses using the Internet of Things. formerly with SAP), Antti-Jussi Suominen (Nokia), Stephan Sieber (SAP Germany)

The project is part of the high-tech strategy that the German federal SAP Research, along with its project task. Using semantics, implicit informa- government has adopted to trans- partners, is developing mechanisms tion about the supply chain and product form Germany into one of the most that allow the information in the digital lifecycle can be derived from the various research-friendly countries in the product memory to be seen by both explicit heterogeneous sources, inte- world. The SAP Researchh companies and customers in the out- grated, and provided on a platform to Center Darmstadtstadt sside world. Via the Internet of Things, end users with a personalized view of is glad to sservices provide the foundation for the data. participate nnew software-as-a-service business in and lead mmodels. Furthermore, it is planned to SAP Research is working on develop- this importantt eexplore mechanisms which help to ing digital product memory technologies project. select, design, guide, and even through its participation in the ADiWa, develop business processes Aletheia, and SemProM projects. Dr. Knut Manske from scratch. SemProM focuses on the individual Head of SAP Research Center Darmstadt Customers and Partners I SAP Research Report 2009/2010 I 35

product’s memory, Aletheia on finding Cloud Computing and harmonizing product-related infor- Cloud computing enables the provision mation from different sources, and of IT and software as a service rather ADiWa on optimizing access to the than a product. Cloud computing is stored knowledge. changing the way people work and companies operate, allowing digital These projects are conducted in collab- technology to penetrate all dimensions oration with partners, including the of the economy and society. It facili- German Research Center for Artificial tates access and empowers individuals Intelligence (DFKI), Siemens, BMW and small companies to participate in Group, Deutsche Post DHL, 7x4 Phar- the information economy on par with ma, Globus SB-Warenhaus, ABB, large companies. Large companies may Fraunhofer IIS, Software AG, ubigrate, also use cloud computing more often to DB Schenker, Otto, Freie Universität reduce operational costs, particularly Berlin, and the Technische Universität those of their IT systems. While expos- Dresden. ing both data and code to a third party rather than keeping them in-house cre- www.adiwa.net ates a different set of vulnerabilities to www.aletheia-projekt.de those that companies are used to today, With all the skepticism about cloud www.semprom.org the security models of cloud computing computing, IBM and SAP demon- are being further developed, and cloud strated at CeBit 2009 how clients Business Grids computing will certainly give companies can run their enterprise applications “Business grid” is a term that SAP a competitive edge. in the cloud, including the migration Research has coined to describe the of workloads across physical servers IT infrastructure and management tools Using the Web as a platform, services and across data centers, based on required to run enterprise applications will be a fundamental element of the the EU-funded RESERVOIR cloud in a secure, dependable, efficient, and online economy and will underlie virtu- computing project. These types of transparent way. A huge benefit can be ally all business and government ac- examples are sorely needed to provided for customers and partners tivities, such as electronic commerce convince the industry that the cloud with business grids. They reduce oper- within and across organizational bound- is ready. ational costs by optimizing efficiency aries, enterprise applications, telecom- and resource consumption in terms munication systems, energy and utilities, Together we are also contributing of technical (compute, storage, and healthcare, travel and entertainment, and to IBM’s vision of a smarter planet, network), environmental (power), and more. Through virtualization and cloud which is based on objects that are human (manual operational effort) re- computing, the notion of a service- interconnected, integrated, and intelli- sources. They provide transparent and based online economy is becoming gent. When it comes to things like holistic understanding to system provid- a reality. food supply chains, SAP is doing a ers by enabling end-to-end management lot of the point connections between approaches, by integrating governance Virtualization technologies, meaning farm to truck to shelf to consumer, measures into the management proce- applications or machinery that is emu- thus bringing part of the vision to dures, and by operating the IT as a busi- lated on a computer or a network, help reality. ness (IT ERP). Finally, business grids realize more adaptive infrastructures. simplify the usage of IT systems by Virtualization is a key enabler of cloud • Dr. Matthias Kaiserswerth automating procedures and increasing computing because it assists data Director autonomy, thus eventually allowing for centers in managing their resources IBM Zurich Research Laboratory highly flexible and adaptive operations. more efficiently. SAP Research is en- gaged with leading industrial partners, One facet of business grids is cloud such as HP, IBM, and Intel, along with computing. renowned academic partners from the 36 I SAP Research Report 2009/2010 I Customers and Partners

grid community to explore how this Electronics Top Technology Cluster in in technology. Companies’ ability to vision can lead to actual solutions for the Rhine-Neckar region of Germany. adapt and prosper in such an environ- SAP’s portfolio. This is one of five clusters throughout ment is dependent, to a great degree, the country supported by Germany’s on how they handle the flow of new Virtualization and cloud computing are Federal Ministry of Education and information and tie it in with their busi- two of the technology trends that give Research. The initiative will take place ness objectives through the use of rise to the expectation that business over the next five years with the aim information technology. This is business grids can be made a reality in the near of creating a “German Silicon Valley” process management. Within this re- future. SAP Research is investigating by bringing together the forces of search program, SAP Research is con- how these technologies can be used to researchers and businesses. Clusters tributing to the crystallization of busi- reduce the total cost of ownership of were selected by a special jury based ness processes and improving existing existing IT and application landscapes on their potential, innovative strategy, SAP solutions by augmenting product- as well as how future applications can and practical approach, combining specific research and development be enhanced to take maximum advan- financial participation from businesses efforts with applied academic research. tage of scalable cloud resources. The and private investors. current research considers areas such Thanks to the improvement of business as performance engineering, depen- Organic electronics explores the use process management technologies, dency tracing, distributed monitoring, of new organic materials that are eco- SAP’s customers can run their busi- scalability, and security. friendly, easy to recycle, and printable. nesses better. SAP Research works This field makes innovative applications directly with a number of customers, The RESERVOIR project is working possible, particularly in areas where including the Commonwealth Bank of to develop breakthrough systems and electronic components need to be Australia, Australia Post, and Unilever, service technologies that will serve as produced more cheaply and in larger to further drive its efforts in this area. the infrastructure for cloud computing. quantities. One example scenario is a The group played a successful role SAP researchers and other project smart package for meat that registers in the SAP-internal Galaxy transfer partners are achieving this goal through and displays the surrounding temper ature project, thus in part contributing to the the creative coupling of virtualization to which the meat has been exposed − SAP NetWeaver Business Process and business service management important information for vendors, Management (SAP NetWeaver BPM) techniques. SLA@SOI also has the distributors, government authorities, component that was put on the market vision of a business-ready service- and, of course, end consumers. in 2009. oriented infrastructure empowering the service economy in a flexible and In the Polytos project, the first project in With the new version of SAP NetWeaver dependable way. The project is con- the cluster, academia (for example, the BPM, companies can implement busi- tributing to the further evolution toward Karlsruhe Institute of Technology) and ness processes – for requests, posting, a service-oriented economy where IT- business (for example, BASF, Heidel- and approval, for example – without based services can be flexibly traded berger Druckmaschinen, and Merck) major additional programming effort. as economic goods. have come together to investigate the This type of process composition used growth potential of organic electronics. to require considerable manual work by www.reservoir-fp7.eu IT consultants to harmonize services www.sla-at-soi.eu www.forumoe.de and match and map each of the partner fields between the interfaces involved. The system now automatically identifies Smart and Ecofriendly Items Business Process Management which fields are highly likely to match, SAP Research is also adding to the In our current fast-paced world, compa- including name, address, currency, and development of the Internet of Things nies are facing two major challenges: date fields. The user is only required to through its participation in the Organic dynamic markets and new developments check that the suggested field pairs do Customers and Partners I SAP Research Report 2009/2010 I 37

actually match – a process that obviously Researchers also collaborated with the takes much less time than manually SAP NetWeaver development team to Gravity Prototype Makes scrolling through the long lists of fields go one step further and develop Gravity, Big Waves to find the right pairs. a new business process management function within Google Wave. The tool Gravity is a prototype developed by Pattern matching is, however, just one provides real-time, cloud-based col- the SAP Research Center Brisbane example of a research transfer into the laborative BPM technology to create and the SAP NetWeaver® technology product. In cooperation with universities models that can be imported into SAP platform development team, provid- and, even more closely, with SAP’s NetWeaver BPM. ing real-time, cloud-based collabor- product developers, SAP Researchers ative business process modeling in Dresden, Karlsruhe, Darmstadt, All of these functions help companies within Google Wave. Google Wave Belfast, Sophia Antipolis, and Brisbane realize their vision of service-oriented is a collaboration platform combining were responsible for developments architecture (SOA). With this technology, features of e-mail, social networking, ranging from tools for standardized customers can save both time and mon- wikis, and instant messaging into one business process modeling to functions ey by easily modeling and implementing integrated browser-based client. that automatically identify potential their own specific business processes on security flaws in flexibly configured the basis of existing standard software – SAP embedded Gravity is a Google business processes. This cooperation and react more quickly to market changes. Wave gadget that can be added resulted in the incorporation of their within the Wave client, run in a Web ideas into product development. browser, and added to any wave. Leveraging the collaborative features of Google Wave, all business process modeling activities are published in real time to all other wave Gravity impresses both Google and the general public participants. In addition to the real-time notification of model content changes to wave participants, Gravity has collaboration features, including color coding for each modeler, version tracking, and asynchronous and synchronous editing. It also enables robots − automated components acting as wave participants − to be leveraged to syn- tactically correct the model on the fly. Models can then be exported using BPMN 2.0 XML and imported into the SAP NetWeaver Business Pro- cess Management component for further refinement and execution.

Gravity proves how new technology can be systematically leveraged to facilitate what business process management is really about: user collaboration within and across departments of one or more organizations. 38 I SAP Research Report 2009/2010 I Government and Society

Government and Society Supporting Our Citizens, Communities, and Environment

SAP Research is dedicated to driving research to a higher level and exploring how IT can be used to the benefit of our society and our world. To that end, the group works on a number of projects in research fields that include public security, emerging economies, future energy, and the Internet of Services. SAP Research also helps shape the research agendas of several governmental and public organizations. Acting as thought leaders, its researchers provide guidance and input on a number of issues impacting our future. Out of this research and leadership emerge a vast amount of new knowledge and technologies that prove to be of enormous value to our citizens, communities, and environment, both today and tomorrow. Government and Society I SAP Research Report 2009/2010 I 39

Thought Leadership technological innovation throughout the continent. Fourth German IT Summit: In its pursuit to continually identify trends SAP and the Future Internet and develop forward-thinking insights IT megatrends will have a major impact and ideas, SAP Research has success- on Europe’s economy, and innovation Under the leadership of Chancellor fully positioned itself as a thought leader and research in this area are key to Dr. Angela Merkel, the fourth in the information and communication ensuring Europe’s position as a global national German IT Summit took technology field. IT leader. In 2009, SAP Research made place on December 8, 2009, in a call to the European Union on two Stuttgart, Germany. On this occasion, The group collaborates with a number major topics: SAP Research, together with Fraun- of governmental bodies in developing • The white paper Toward a European hofer IAO, demonstrated research technological initiatives and is regularly Strategy for the Future Internet: A projects and deliverables during a consulted on IT-related topics by various Call for Action was presented to joint open house event. organizations. EU commissioner of information, society, and media Viviane Reding. The results exhibited focused on Regular scientific papers and publica- The paper outlines the political chal- several projects and outcomes in the tions share project results and research lenges to drive the next generation area of the German federal govern- findings on topics of critical interest to of the Internet. It gives recommen- ment’s high-tech strategy and the public and private bodies in the IT field. dations, from a research perspec- most important megatrend in the IT The researchers also play a major role tive, on how the EU could design area: the Future Internet. at scientific conferences and assemblies a research strategy in order to best throughout the year. In addition to giving position itself to gain the most from Researchers from SAP were on-site demonstrations of their research results, the emerging Internet of Things and to discuss findings and show insights they serve on a number of expert panels Internet of Services. into such topics as future manufac- and provide keynotes at several events • Following its Future Internet white turing, anticounterfeiting, urban in the IT area and beyond. paper, SAP was approached by the management and the securing of EU to provide insights on cloud com- cities, and USDL, a specification Shaping Research Agendas puting. The Cloud Computing: A language for the description of As an active participant in EU-supported European Perspective white paper services in the Internet. projects consortiums, SAP Research is demonstrates the importance of this in constant dialogue with the European emerging technology to society and The event was attended by several Commission in Brussels and with other urges EU policy makers to leverage federal ministers, high-level academic EU bodies dedicated to spearheading EU programs in order to promote representatives, and the country’s industry leaders from the ICT sector as well as various media representatives, and it was a worthwhile opportunity to prove SAP’s commitment to driving IT innovation in Germany and beyond.

Open House event at IT Summit 40 I SAP Research Report 2009/2010 I Government and Society

the effective use of cloud computing higher education, research, and inno- Lutz Heuser, head of SAP Research, within Europe. vation. SAP Research is active in three chaired the Information Society and of the EIT’s Knowledge and Innovation Technology Advisory Group (ISTAG) More information available on Communities: climate change mitigation from December 2007 to December the enclosed CD and adaption, sustainable energy, and 2009. The group, consisting of around future information and communication 30 IT experts from academia, policy, European Networks society. and industry, consults the European Within Europe, SAP Research has been Commission on critical parameters a prime supporter of the Future Internet www.eit.europa.eu of future technological development Assembly (FIA) since its inception. The and on framing their research FIA is a European initiative backed by The European Technology Platform programs. more than 60 currently running research NESSI (Networked European Software projects in the ICT area of the European and Services Initiative), which aims to Joachim Schaper, head of SAP Research Commission’s 7th Framework Pro- provide a unified outlook for service EMEA, also serves on the Strategic gramme and targets the definition of architectures and software infrastruc- Advisory Board for the EU Competi- a cross-domain research agenda for tures to European research organiza- tiveness and Innovation Framework the Future Internet. tions, is another initiative supported by Program (CIP). The board directs the SAP Research. NESSI is now in execu- CIP program that supports directorates www.future-internet.eu tive mode, with five strategic projects for transport and energy, environments, underway to help stakeholders define INFSO, and economic and financial SAP Research is also contributing technologies, strategies, and deploy- affairs. In addition, he has been a board to the Future Internet Public-Private ment policies to foster new, open in- member of Digital Europe (formerly Partnership, a group of 16 European dustrial solutions and societal applica- EICTA) since mid-2008. industrial partners, including British tions that enhance the safety, security, Telecom, Deutsche Telecom, Telefonica, and well-being of citizens. www.digitaleurope.org France Telecom, Atos Origin, Nokia Siemens Networks, and Ericsson. www.nessi-europe.com German Agendas The group, together with the European In Germany, SAP Research continues Commission, is developing a research A further effort at the European level to lead a number of lighthouse projects agenda for the Future Internet from an is the APOLLON (Advanced Pilots of funded by the German government. industrial perspective, with the goal of Living Labs Operating in Networks) The organization also cooperates with establishing a joint technology initiative project. The project is taking the next the federal ministries of education, in the European Commission’s 8th Frame- step in networking and harmonizing research, economics, and technology. work Programme. Similarly, the Facto- living lab approaches throughout In addition to its involvement in the ries of the Future PPP, of which SAP Europe by evaluating the positive im- Feldafinger Circle, an industry think Research is a part, aims to help EU pact of domain-specific, cross-border tank that lends its expertise on techno- manufacturers across sectors, in par- living labs networks. Ultimately, this will logical issues to the German govern- ticular small businesses and midsize enable small businesses and midsize ment, SAP Research is also active in companies, to adapt to global competi- companies to test and experiment their the Innovation Strategies and Knowl- tive pressures by increasing the tech- products and services outside of their edge Management initiative. This initia- nological base of EU manufacturing. home market and gain access to tive aims at identifying and supporting a true European market space while sustainable technology clusters and con- The European Institute of Innovation being supported by large industrial sulting with the German federal govern- and Technology (EIT), recently launched companies, academic centers, and ment on opportunities in application- by the EU, targets European competitive- other living labs stakeholders. oriented projects within the context of ness through better integration across the government’s high-tech strategy. the so-called “knowledge triangle” of www.apollon-pilot.eu www.feldafinger-kreis.de www.ideen-zuenden.de/en Government and Society I SAP Research Report 2009/2010 I 41

Most recently, SAP Research became is facilitating the networking of German deeply involved in the E-Energy funding and Indian applied and industrial IT program of the German Federal Ministry research. The program has a 2+2 ap- of Economics and Technology (BMWi). proach: science + industry, Germany This program aims to pave the way + India, with the goal being to prepare toward a common ground between proposals and establish the appropriate energy efficiency and information tech- needed contacts. SAP Research is nology. SAP Research is participating in acting in GRIP-IT as the subcontractor a number of projects within the E-Energy of acatech, the German Academy of program, including MeRegio and Future Science and Engineering, with its presi- Fleet. The German Federal Ministry for dent Henning Kagermann. the Environment, Nature Conservation, and Nuclear Safety (BMU) is funding Further National Engagements the Future Fleet program. MeRegio In addition, SAP Research is in active was featured by the BMWi as part of discussions and collaborations regard- the German-Chinese Promenade in ing innovation in ICT with national gov- Shenyang, China, and Wuhan, China. ernments in Australia and Asia, as well The series of events, “Germany and as those of Northern Ireland, France, China − Moving Ahead Together,” South Africa, and Switzerland. Information and communication tech- aims at bringing the two countries nologies are all pervasive in society. closer together in the IT field and In Singapore and Australia, the SAP Ongoing ICT research is critical, as provides insights into urban lifestyles Research Australia team regularly deliv- ICT is the solution to many global of the future, including energy supply. ers input to national innovation reviews problems and increases productivity Read more about MeRegio and Future and has contributed leading-edge de- in every sector of the economy. Fleet below. velopments in the payments and information services industry as well as As the economy becomes digitalized, www.meregio.de application areas for the national broad- we’re presented with exciting oppor- www.futurefleet.de band network. Idea exchanges and dia- tunities for a greatly increased range www.deutschland-und-china.com logue with government agencies like of digital content and services deliv- Singapore’s Economic Development ered over broadband networks that The GRIP-IT initiative (German Indian Board and ministers such as the Hon- connect to all manner of things Partnership on IT-Systems Research) orable Stephen Conroy, minister for around us.

To take full advantage of these opportunities, research collaborations play an important role. National ICT Australia’s (NICTA’s) partnership with SAP in transport and logistics seeks to raise supply chain efficiency and reduce pollution and cost in trans portation of goods.

• Dr. David Skellern CEO National ICT Australia

CTO Innovation Roundtable at SAP 42 I SAP Research Report 2009/2010 I Government and Society

broadband, communications, and the Unified Service Description digital economy in Australia, are also Language Accelerates the common practice for SAP Research in Internet of Services this region.

A significant achievement of SAP SAP Research Pretoria and the SAP Research and projects such as Meraka Unit for Technology Develop- THESEUS/TEXO, PremiumServices, ment (UTD), with support from the South and Smart Services CRC in the African Department of Science and Internet of Services is the Unified Technology and the Meraka Institute of EU Commissioner Reding Services Description Language the Council for Scientific and Industrial promotes women in ICT (USDL). USDL allows services to be Research (CSIR), are spearheading the exposed beyond company “firewalls” BRICS Research Interest Group. This to business networks and communi- initiative is aiming to engage institutions Women in Technology ties and out to the Web. USDL goes in Brazil, Russia, India, China, and South SAP recognizes the necessity to in- beyond previous proposals for de- Africa (BRICS) and European countries crease women’s participation in the scribing business and technical ser- to develop a joint vision and research ICT sector and to bring about a major vices. Business aspects of services agenda for technologies for emerging breakthrough in regard to women’s − such as ownership and custodian- economies. The group is also identify- participation in the knowledge-based ship, availability and pricing, and ing further opportunities for collabora- economy. Getting more women into service access and versioning tion on EU Framework 7 projects. ICT careers is not only a gender equality constraints – as well as legal and issue of today but also an economic technical aspects are supported. Segopotso Moshapo, researcher at the necessity and a force for change and UTD, is the ICT National Contact Point growth in this key sector on a global USDL is the first stage of widely for South Africa with regard to partici- scale. exposing services so that consum- pation in the EU FP7 Programme. In ers can discover details of services this role, he supports the South African SAP Research is striving to enhance its without reliance on service providers. Department of Science and Technology research activities to cover dedicated In addition, third parties can repur- with its international partnership activities. gender aspects and support women’s pose services through new channels scientific and technical careers. Major and applications. Utility services In the United Kingdom, Ben Greene, activities in this area were SAP’s sign- for cloud hosting and business-to- director of the SAP Research Center ing of the Code of Best Practices for business interoperability can also be Belfast, is an active member of the UK Women and ICTs and its participation selected based on their capabilities Future Internet Steering Group. This in the European Center for Women and to provide outsourced support for group is working to develop a consen- Technology (ECWT). The ECWT is a services. sus on UK investment in the Future sustainable European multistakeholder Internet. It also feeds these outputs partnership promoting regional innova- The general design principle was to to the UK government and acts as an tion and high-level expertise in women create a unifying entry point into the influencer in European Commission and technology development from busi- overall set of service metadata, which, research programs, encouraging UK ness, government, academia, and the in the end, comprises several arti- participation. Greene is also the chair- nonprofit sector. facts in different formats. The role man of the Northern Ireland branch of USDL is to enable a number of of the Institution of Engineering and One important partner in determining Internet of Services use cases, Technology (IET). The IET is the profes- future opportunities for joint research among them discovery and match- sional body that provides support and in the gender area with significant ex- making, aggregation, and bundling. professional development for persons pertise in supporting technology careers involved in engineering and IT careers. for women is the Steinbeis-Europa- Zentrum in Stuttgart, Germany. SAP www.theiet.org Government and Society I SAP Research Report 2009/2010 I 43

Research and Steinbeis have jointly and, being combined, be developed applied to become a national point of into value-added services. The creation contact for the ECWT in order to put of and seamless accessibility to these even more emphasis on national collab- services is facilitated by an open plat- oration in gender-related projects. form and interface architecture, as provided by service-oriented architec- www.womenandtechnology.eu ture (SOA), semantic Web, cloud com- www.steinbeis-europa.de puting, and additional service-related /index.php5?lang=2 developments and disciplines.

Creating Solutions for the SAP Research recently launched the Greater Good Internet of Services community. The community aims to foster collaboration Many of the projects in which SAP on, dissemination of, and adoption Research collaborates aim to develop of Internet of Services concepts, tech- The Commission welcomes SAP’s a solution or application that, in the nologies, and use cases in order to ambition to use the results of Euro end, contributes positively to the world leverage the significant investments pean and national projects to build around us. By applying information and experience gained to date. It is a a Future Internet of Services. By technology in new ways and in new company-neutral, nonprofit open forum opening up research results to areas, new and exciting developments for researchers, technology vendors, broader communities, projects are already benefiting a great number service providers, and end users. generate positive market dynamics of people and societies. that will favor European innovation. www.internet-of-services.com The Internet of Services The Universal Services Description Societies function thanks to the servic- More information available on Language, to which some EU- es that help run them − be it of a tech- the enclosed CD sponsored initiatives have contrib nical, business, or societal nature. The uted, has the potential to accelerate service sector has become the biggest Business Webs and make more flexible the deploy- and fastest-growing business sector in SAP Research is further pursuing the ment of new Internet services with the world, and, for the first time ever, it possibilities of the Future Internet by a significant impact on European now employs more people worldwide exploring the use of business webs in businesses and citizens. than any other sector. In order for this the Internet of Services. Services pro- growth to continue, services need to vided through the Internet serve a dual • Mário Campolargo and become more widely and easily avail- purpose: they are utilized by consum- Luis Rodríguez-Roselló able and should also yield higher pro- ers as well as by technical systems to Directors in Charge of Future Internet– Related Research Activities, European ductivity. Through the clever use of access business functionality that is Commission, DG Information Society information technology, the Internet provided remotely by business part- of Services is the realization of global ners. SAP Research and its partners supply and provisioning of services are developing a new platform to make on an Internet scale that enables their services tradable on the Internet, to exposure, adaption, trade, and con- develop them into value-added services, sumption anywhere, anytime, and in and to integrate customized services any way. into the environment of service consumers. SAP Research is exploring different aspects of the service sector to determine TEXO, an Internet of Services research which new and existing services can be project within the THESEUS research incorporated into the Internet of Services program initiated by the BMWi, will 44 I SAP Research Report 2009/2010 I Government and Society

help retrieve, coordinate, develop, and Brisbane: SAP Research access services. It is aiming to provide www.theseus-programm.de Showcased at CeBIT Australia businesses with an infrastructure for /en-us/theseus-application- new Web-based applications and ser- scenarios/texo SAP’s participation at CeBIT Austra- vices on the basis of SOA. The project lia, the largest business-to-business addresses the full lifecycle of these More information available on event for ICT in Australasia, in May services, from innovation to consump- the enclosed CD 2009 in Sydney, Australia, was a tion via intuitive interfaces and techni- great success for the SAP Research cal systems. The infrastructure will be Center Brisbane. The team was on- independent of any individual company Public Security site to showcase potential business and will provide a flexible, semantic- Public and homeland security have be- applications in the public safety and driven interface between service come the central focus of many coun- crisis management areas. providers and their customers. tries since the recent occurrence of natural disasters and political conflicts A customized prototype of SoKNOS With the new TEXO Service Market- around the world. Our modern and open was introduced to the German am- place, organizations, especially small society is highly complex and, therefore, bassador, Dr. Michael Witter, and businesses and midsize companies vulnerable. It must be protected from a the premier of New South Wales, and users, will become more agile in wide variety of threats, including major Nathan Rees, as well as to custom- today’s economy by focusing on their catastrophic events with possibly grave ers, politicians, and the media. A core competencies and using externally consequences. flooding scenario in North Queens provided services for noncore activities. land, incorporating data from the Small businesses and midsize compa- SAP Research has recognized the cru- year’s devastating cyclones, under- nies and other businesses and organi- cial role that information technology can lined future opportunities and bene- zations will also be able to offer and play in managing these challenges and fits for governmental and private publish their own services, to extend radically improving the safety and securi- entities in crisis management and their product and service offering, and ty of a society. The group is investigating showed the value of smart, intercon- to represent their business know-how how public security−related organiza- nected early warning and response to a larger community of potential ser- tions in our communities can be sup- coordination solutions and other vice users. This new platform is already ported by IT systems that serve both their technological aids in the handling in a pilot phase with SAP Business All- day-to-day needs and agency-specific of disastrous events. in-One solution customers. activities as well as integrate with other systems in emergency situations. The living labs concept with sce Work on TEXO is led by SAP Research narios in retail and transport and in collaboration with partners from The SoKNOS (Service-oriented Archi- logistics was also demonstrated. academia and industry, including emp tectures Supporting Networks of Public The research team introduced next- olis, intelligent views gmbh, ontoprise, Security) research project has success- generation service-oriented architec- Siemens, Fraunhofer Gesellschaft, fully optimized coordination and commu- ture and smart service technologies FZI Forschungszentrum Informatik nication across rescue organizations in from projects in the area of personal Karlsruhe, the German Research Center times of an emergency. The SoKNOS financial forecasting, real-time geo- for Artificial Intelligence, Technische service-oriented platform enables users, location and proximity Universität Darmstadt, Technische in both their daily work and in crisis sit- optimization for Universität Dresden, Technische Uni- uations, to find, exchange, and evaluate people and versität München, and the Karlsruhe data and information faster, to plan assets, Institute of Technology. In 2009, the and evaluate operations, and to collab- business following THESEUS SME initiatives orate with public authorities, organiza- process joined the TEXO project: SERAPHIM, tions, and experts. outsourcing, openXchange, Green Mobility, jCPEX!, and cloud SABINE, and B2BITC. esearch computing. Dr. KarstenAP Schulz R Head of S Center Brisbane Government and Society I SAP Research Report 2009/2010 I 45

SoKNOS supports emergency rescue teams Following 9/11, public security became a key governmental and societal issue – one where ICT can SAP Research worked with numerous Based on SoKNOS, the next step is to bring about change. R&D projects project partners, including users, re- create the prototype of a new urban worldwide emphasized aspects like search facilities, and industry partners management platform, which is under first responder support and sur to develop the platform. The project is development in cooperation with SAP veillance. In contrast, SAP Research funded by the German Federal Ministry Research, the German Research Center and academic partners aim at ad- of Education and Research (BMBF). for Artificial Intelligence, and TZS, the dressing emergency containment and Results from SoKNOS are also being German affiliate of AGT International, a response in a top-down integrated applied at the newly founded Future company that offers public safety and effort. Public Security Center, described in security solutions. Adding solutions Chapter 3. for the so-called “preparedness phase” The first major achievement is a leading-edge integrated platform that considerably advances both quality and speed of coordinated Managed Area Stakeholders emergency response. In a next step, Optimized situation awareness and decision Sensor rollout shall be furthered and City Infrastructure Positioning Municipal (Transportation, Authority combined with privacy protection. Energy Supply, etc.) Sophisticated Agile Adaption Urban Prof. Dr. Max Mühlhäuser Algorithms • for Complex Management Technische Universität Darmstadt, for Signal Crisis Environments 24x7 Private Telecooperation Lab, eLearning Grad Management Extraction Sector School, and CASED Research Center (Secure Services and Smart Civil Security) Behavioral Integration Crime Prevention Simulation with External Citizen Engines Data Sources

Health Sector Academia

Urban Management Platform Elements 46 I SAP Research Report 2009/2010 I Government and Society

prior to an event, the platform will further to use IT to positively influence the enhance the safety and security of development and sustainability of these citizens and communities as well as the regions. permanent delivery of critical functions, including transportation, sanitation, With the establishment of the SAP energy, water, and health and educa- Meraka Unit for Technology Devel tional services. Cities can leverage their opment, SAP Research is contributing existing sensorial platforms to manage to the building of local research capac events in real time with a simulation ity to address topics related to, for based on artificial intelligence, allowing instance, industry solutions for very for the planning of alternatives accord- small businesses and patient health ing to different scenarios and the inte- systems. The research being conducted gration of information sources into a is expected to afford billions of under state-of-the-art closed loop of converged privileged people in these regions the analytics. opportunity to use technology to im-

www.soknos.de

The role of ICT in developing econo- more information available on my societies is becoming ever more the enclosed CD prominent, as ICT becomes more pervasive. Technologies for Emerging Economies The Meraka Institute leverages inter- Research indicates that very little is national science and technology col- known about the technology needs laboration to contribute to and take of emerging economies, that very little advantage of international efforts in research is done in this area, and that addressing the digital divide. In pur- first-world technology solutions are a suit of these goals, the partnership poor fit for developing regions. These with SAP Research provides an ex- regions show good economic potential, cellent vehicle to focus on technolo- having sustained economic growth over gies for emerging economies. the years, with a low-to-moderate income per capita and human development index. Our partnership has already shown In the emerging economies research Nurse in South Africa impact, most notably in the rural field, there is currently a strong focus business, health, and small and on the BRICS countries: Brazil, Russia, midsize enterprise spaces. One India, China, and South Africa, with prove their quality of life, thereby also exciting initiative is the Overture particular interest in these areas’ small opening new markets for technology project, aimed at proving a mobile businesses, microbusinesses, and providers. services platform for very small midsize companies. enterprises in emerging economies. Healthcare and Trade in Rural Africa SAP Research, led particularly by its The objective of the PatHS (Patient • Laurens Cloete research center in Pretoria, South Health System) project is to develop Innovation Program Manager Africa, has recognized the great potential a user-friendly patient health solution Meraka Institute, Pretoria in emerging economies. This potential for managing chronic diseases to im- relates not only to the chance for SAP prove primary healthcare systems to break into this fast-growing market in rural communities. Essential to this but also to the opportunity to find ways is user involvement, service creation, Government and Society I SAP Research Report 2009/2010 I 47

infrastructure, governance, innovation A collaborative, SOA-based platform outcomes, and methods and tools. has been implemented to help small Pretoria: Exploring Mobile businesses become more profitable Phone Technologies in In collaboration with the University of in their daily operations with a mobile Emerging Economies the Witwatersrand’s School of Public delivery system. The idea was to re- Health and with the support of the duce transaction costs through the The establishment of Overture, using Provincial Department of Health in establishment of virtual buying cooper the living lab methodology in the con- Mpumalanga, South Africa, the project’s atives involving mobile phone usage, text of emerging economies, was core activities are centered around three consisting of a large number of small a great highlight for SAP Research primary healthcare clinics – Agincourt, spaza shops, and coordinated by local Pretoria. The project focuses on how Xanthia, and Thokozani – in the Bush- information service providers, so-called very small businesses in the plumb- buck Ridge Municipality in South infopreneurs. ing industry can benefit from service- Africa. The larger ecosystem includes oriented mobile phone−related neighboring clinics, private healthcare The nine-month live pilot operation software platforms and services in providers, and a district and regional showed very promising end-user adop- a cost-effective and efficient manner. hospital – making it an ideal environ- tion statistics, resulting in an increased ment for developing, testing, and evalu- availability of basic goods for rural com- A typical plumber makes money in ating new primary healthcare systems. munities in South Africa. Project results three ways: a fixed callout fee, an are also being applied to further initia- hourly rate based on the time spent More information available on tives within this area. C@R partners per job, and a markup on the parts the enclosed CD included the Council for Scientific and used. Of their daily business, 90% Industrial Research, Meraka Institute, reaches them early in the morning The C@R (Collaboration at Rural) proj- the Food and Agriculture Organization of the same day – this is a planning ect, which was successfully completed of the U.N., Nokia, Philips, the European nightmare. Designing software solu- in September 2009, worked with small Space Agency, Fraunhofer FIT, Szegedi tions for such users in an emerging businesses and microbusinesses to Tudományegyetem, and Helsingin economy is a challenge, as they are stimulate local economic development kauppakorkeakoulu. diverse in terms of culture, language, using information and communication and technology needs and have dif- technologies. Researchers applied end www.c-rural.eu fering levels of ICT literacy. The living user−centric development methodolo- labs methodology, where users are gies to introduce collaborative working more information available on involved hands-on from the concep- environments as key enablers to cata- the enclosed CD tualization phase of a new software lyze rural development. product to the development lifecycle, is ideal here.

SAP Research and partners, including Vodacom, CashBuild, the Institute of Plumbers of South Africa, and four plumbing businesses, are working together to design, develop, and evaluate new solutions. These solutions consider business requirements, user ethnographies, hosted mobile business plat- Danie Kok forms, novel mobile user Head of S interfaces, and alternative Center Pretoria AP R esearch financial business models to help ensure affordability Spaza shop owner in South Africa of the final solutions. 48 I SAP Research Report 2009/2010 I Government and Society

Green Energy Smarter Power Supply Karlsruhe: Future Energy Many countries and states worldwide In the near future, an increasing num- are trying to find a new balance in the ber of distributed and volatile energy A recent remarkable development at energy sector in order to provide clean, resources will need to be coordinated the SAP Research Center Karlsruhe secure, and affordable energy. Dereg and aligned with consumers. A market- was its establishment of the new ulation of the energy market is a key place acts as a tool for exchanging in- future energy research field. Future driver toward an energy landscape formation about supply and demand energy aims to develop novel infor- with increasingly decentralized and and for determining a fair price that en- mation and communication technolo- diversified power generation across courages the efficient use of energy. gies and integrate existing solutions industrial and private producers. In other One of the key objectives is the trans- that are required to increase the effi- regions, factors such as the increasing formation of the currently dominant ciency of today’s energy-provisioning awareness of climate change are play- system of demand-driven generation infrastructures. ing a key role. These shifts will have a of power into an adaptive system in dominant effect on existing infrastruc- which the demand side is optimized The limited availability and unfavor- ture, technologies, and business prac- according to the supply of clean power able carbon footprint of fossil energy tices, reshaping the world’s energy from renewable resources. Smart de- resources and profound changes in map and associated business domains. vices, such as household appliances the energy market regulation direc- that can adapt themselves automati tives worldwide, as well as the in- However, a deregulated, more efficient cally, are a key factor to achieving this creasing share of highly distributed energy market is impossible to achieve goal and reducing the need for expen- renewable energy sources, pose new without an adequate IT infrastructure. sive measures to cover energy demand challenges to energy market partici- In a highly deregulated environment, peaks, thereby reducing the overall pants. The use of the Internet to help it must be possible to better integrate costs of energy. optimize energy-related processes volatile and distributed renewable energy and electric mobility is an additional sources and to provide the critical links The MeRegio research project is ex- hot topic in this new field. between energy grid operations, dynamic ploring new ways of communication energy markets, and utility consumers. in the energy market that support the SAP researchers in Karlsruhe are help- SAP Research is exploring new, inno- alignment of energy production and ing to pioneer these new technologies. vative solutions to address the chal- consumption. Based on information They recognize that, in order to achieve lenges of this emerging infrastructure. and communication technology, grid these goals, multidisciplinary research and continuous dialogue between industry and market experts, customers, E-Energy Market Platform coordinates power sources researchers, and government agencies are of key importance.

As such, future energy projects, such as e-mobility, Future Fleet, MeRegio, MeRegioMobil, and SmartHouse/ SmartGrid, are joining forces with a large number of reputed partners from both industry and academia, including ABB, Bosch, Daimler, EnBW, FZI, KIT, MVV, PPC, RWE, and Schneider Electric. Their work is sure to positively esearch Dr. OrestisAP Terzidis R impact our future. Head of S Center Karlsruhe Government and Society I SAP Research Report 2009/2010 I 49

management can be improved, access Main, Germany, with the opportunity to the market is simplified for operators to investigate new requirements of E-Energy Market Platform of distributed energy resources, better electrical mobility. These needs include Allows for Smart Energy Usage procurement options are provided for the addition of parameters such as small businesses and midsize compa- length and duration of a planned trip, Renewable energy is an important nies, and a large number of private range of the vehicles, and loading building block in our future energy consumers can be involved in demand- capacities along the route. supply. The E-Energy Market Platform, side management programs. Thus, the developed as part of the MeRegio integration of renewable energy sourc- Additional scientific support for the project, enables market participants es is optimized and energy efficiency is energy system implications is being to engage actively in smart electricity increased. provided by the Hochschule Mannheim. grids. It provides the tools to interact with each other and seamlessly adapt A central component of MeRegio is The e-mobility research project, con- to market conditions, thus making the E-Energy Market Platform, built by ducted along with RWE, is also explor- full use of renewable and distributed SAP. EnBW Energie Baden-Württemberg, ing the possibilities of electric mobility energy resources. ABB, IBM Deutschland, Systemplan, by merging concepts from the utilities and the Karlsruhe Institute of Technol and telecommunication domains. The The platform acts as a central hub for ogy are collaborating, along with SAP goal is to integrate mobile services into information exchange and collabora- Research, on the MeRegio project. open e-mobility service platforms, tive business processes, including creating a universal network of public the trading of energy products and www.meregio.de and private charging stations combined energy-related services. Using a with an innovative billing system for fast, Web-based interface, consumers More information available on safe, and convenient charging of elec- can set product preferences, review the enclosed CD tric automobiles. Additional services their energy and emissions foot- and processes being considered in- prints, and engage in power trading. Smarter Cars clude registration and authentication Through dynamic prices and con- Automobiles and other motor vehicles of e-vehicles or customers at charging sumption adaptation, consumers emit a number of pollutants into our en- spots, remote maintenance and remote can benefit from low prices by slight- vironment, including carbon dioxide. As analysis of charging spots, and roaming ly adapting their behavior of power more and more automobile companies between utilities and service providers. consumption. For example, a dish- introduce hybrid and fully electric cars washer could decide by itself, after into the market, additional research is A further project is studying the use of consulting with the e-energy market being done to drive these fuel alterna- electric vehicles in order to avoid peak platform, when it runs and with what tives even further. demands in power consumption. SAP type of power in order to achieve a Research is looking at how information favorable electricity rate. The Future Fleet project aims at inte- and communication technology can grating up to 100 electric cars into support the use of car batteries as an Thanks to this interaction, the align- SAP’s regular company car fleet. An energy storage that unburdens the grid. ment of supply and demand of power appropriate charging infrastructure for MeRegioMobil uses the infrastructure and renewable energy sources can these full electric vehicles will be in- created by the MeRegio project and be optimized. On a large scale, this stalled at SAP premises by the project complements it with aspects like identi- has the potential to make the power partner MVV Energie. As the vehicles fication of vehicles, operator-independent grid operate more efficiently and are charged with 100% renewable en- accounting of the volume of purchased more effectively − that is, by reduc- ergy, the electric company car fleet can electricity, tariff, and contract ing the need for backup generators become a veritable “green fleet.” The management. at times of high demand, since these prototype provides researchers from loads can be shifted to other low- SAP, the Institute for Applied Ecology http://meregiomobil.forschung. demand times. in Berlin, and the Institute for Social- kit.edu Ecological Research in Frankfurt am 50 I SAP Research Report 2009/2010 I Projects

Appendix A SELECTION OF SAP RESEARCH PROJECTS 2009/2010

ACTOR BirdsEye − Who, What, Where Developing appropriate information and communication technology Enabling communication, coordination, and collaboration of smart (ICT) tools for facilitating access to resources by very small enter- phone users, giving them access to enterprise and public services prises in emerging economies. where necessary.

ADiWa BRIDGE Driving the usage of the Internet of Things in order to model, optimize, Creating a standard interface for look-up services that will provide and control dynamic intelligent business processes with direct infor- secure access to sets of links to information services across the mation from the physical world, supported by real-world awareness. entire supply chain or lifecycle for each unique serial number. www.adiwa.net www.bridge-project.eu

Aletheia C@R Developing, enhancing, and integrating semantic mechanisms to Boosting the introduction of collaborative working environments provide new services and user experiences utilizing various federated (CWEs) as key enablers catalyzing rural development. information sources within product and service lifecycles. www.c-rural.eu www.aletheia-projekt.de Communication and Collaboration ALIGATOR Enhancing the feasibility of implementing project contracting methods Identifying business processes in the context of very small enter- that seek to increase the participation of small and microenterprises prises in emerging economies and translating them into appropriate in mainstream economic activity. business and operational model(s). CONET AMPLE Building a strong community in the area of cooperating objects Providing a software product line (SPL) development methodology capable of conducting the needed research to achieve the vision of that offers improved modularization of variations. Mark Weiser, widely considered to be the father of ubiquitous, or www.ample-project.net pervasive, computing. www.cooperating-objects.eu APOSDLE Developing a software platform for supporting the process of learn- DEPLOY ing at work by providing practical guidance, learning content, and Advancing engineering methods for dependable systems through expert advice, whenever and wherever it is needed. the deployment of formal methods in different industrial domains, www.aposdle.org such as enterprise applications. www.deploy-project.eu AVANTSSAR Detecting security issues in industrial-sized, service-oriented appli- Digital World Forum cations via formal methods. Developing technology research road maps for low-cost ICT solutions www.avantssar.eu to address socioeconomic challenges in Africa and Latin America. Projects I SAP Research Report 2009/2010 I 51

ECOSPACE Future Factory Initiative (Living Lab) Empowering every professional in Europe with an integrated infra- Developing and demonstrating new solutions for the manufacturing structure for seamless, dynamic, and creative collaboration across domain. The initiative consists of the Future Factory Living Lab in teams, organizations, and communities through a personalized Dresden, a distributed manufacturing test bed, and a center of collaborative working environment. excellence to facilitate the information exchange between experts. www.ip-ecospace.org www.sap.com/futurefactory

ELVIRE Future Fleet Connecting the drivers of electronic vehicles with their e-energy Integrating 100 electric cars into the SAP fleet to research the environment, including the infrastructure, road services, and elec- potential for improved car fleet management. tricity supply. www.futurefleet.eu e-mobility Future Public Security Center (Living Lab) Developing and implementing the prototype of an open service Creating user-oriented solutions for civil protection and emergency platform and a billing infrastructure for electric mobility services. response. This living lab is designed to experiment with technologies www.e-mobility.de that impact IT support during major disasters and crisis management. www.sap.com/futurepublicsecurity ESPLANADE Exploring first applications for the Internet of Services vision. Future Retail Center (Living Lab) Centered around use cases in Singapore, ESPLANADE takes Developing technologies to streamline the retail, warehousing, and advantage of the country’s unique setting as a global hub of supply chain processes using radio-frequency identification (RFID) technology and commerce. and other technologies. www.sap.com/about/company/research/livinglabs/futureretail EUDISMES /index.epx Developing techniques that enable end user−driven software adapt- ability for small businesses and midsize companies. Future Transport & Logistics www.eudismes.de Bringing players in the transport and logistics sector together in a living lab environment to create an E2E transportation network FAST scenario. Creating a new visual programming environment to facilitate the development of complex front-end gadgets, involving execution GINSENG of relatively complex business processes that rely on back-end Enabling complex event processing on performance-controlled semantic Web services. wireless sensor networks. www.ict-ginseng.eu FastTrack Improving the learning speed of the relatively young, inexperienced, iGreen and talented employees in a highly competitive environment through Developing an intelligent and knowledge management platform to this leadership and talent development initiative. monitor and steer the entire supply and distribution chain for the agricultural sector in Germany. feasiPLe Developing model-driven approaches for software product lines to inTime better cope with variability in software. Elaborating on and evaluating a concept enabling the reliable www.feasiple.de delivery of parts with regard to time horizon, uncertainty, and risk in nonhierarchical supply networks in the manufacturing industry. FRIDA Investigating topics in fraud detection relating to ERP systems, ITAIDE FRIDA is a collaboration between SAP Research CEC Brisbane and Solving the increasing data complexity in the area of cross-border Queensland University of Technology (Brisbane, Australia). and cross-country trade by reducing the administrative overhead carried by commercial and public administration organizations. www.itaide.org 52 I SAP Research Report 2009/2010 I Projects

Ko-RFID MOBIUS Supporting the usage of RFID and related technologies in real-world Developing technologies for establishing trust and security for the scenarios, especially in cross-company cooperation and logistic next generation of global computers using the proof-carrying code processes. (PCC) paradigm. www.korfid.de http://mobius.inria.fr

Laboranova MODELPLEX Enabling knowledge workers to share, improve, and evaluate ideas Defining and developing a coherent infrastructure specifically for the across teams, companies, and networks, thereby increasing the application of model-driven engineering (MDE) to the development innovative output of organizations. and subsequent management of complex systems within a variety www.laboranova.com of industrial domains where “complexity” is characterized by a combination of the size, heterogeneity, legacy system management, MASTER dynamicity, distribution, and autonomy of systems. Providing methodologies and infrastructures that facilitate the www.modelplex.org monitoring, enforcement, and audit of quantifiable indicators on the security of a business process and that provide manageable MOST assurance of the security and trust levels. Improving software engineering by leveraging ontology and reasoning www.master-fp7.eu technology, MOST will develop a seamless integration technology for ontologies into model-driven software development (MDSD). MATURE www.most-project.eu Understanding knowledge-maturing activities in a social context within and across companies and providing supporting tools that NOBEL help to overcome barriers in such maturing processes. Building an energy brokerage system with which individual energy www.mature-ip.eu consumers can communicate their energy needs directly with both large-scale and small-scale energy producers, thereby making energy MeRegio use more efficient. Developing a market platform for enhanced communication among participants in future energy markets. The platform will reflect the OKKAM requirements and potentials of smart grid technologies, thus promot- Developing a Web-scale service called Entity Name System (ENS) ing the use of renewable energy and increasing energy efficiency. for supporting the systematic reuse of identifiers of “things.” www.meregio.de www.okkam.org

MeRegioMobil One-Stop Personalized Financial Services Integrating electric vehicles in a comprehensive framework that Identifying and developing new ways to deliver financial services comprises all decentralized generation and consumption capacities. in a user-centric manner rather than based on a traditional product- Coordination of all units is done according to market-based principles centric approach. It enables customers to do multiple banking such as dynamic pricing. activities across various access devices with assurance as to trust and privacy issues. The project is being undertaken within MIRACLE the Smart Services Cooperative Research Centre in Australia. Investigating the management of energy demand and supply data www.smartservicescrc.com.au/Projects.html on both a conceptual and an infrastructural level. MIRACLE results will allow energy distribution companies to balance the available OPEN supply of renewable energy sources and the current demand in an Developing an environment that provides people with the ability to ad hoc fashion. continue to perform their tasks when they move around and change their interaction device. http://giove.isti.cnr.it:88 Projects I SAP Research Report 2009/2010 I 53

ORKA Quamoco Developing a role- and workflow-based organizational control Developing the next generation of software quality standards, architecture and system. Quamoco will have a significant impact on SAP’s standard product www.orka-projekt.de framework as well as an alignment with the upcoming ISO 25000 series. PatHS www.quamoco.de Developing a user-friendly patient health software solution for managing diseases and improving the quality and efficacy of a R4eGov primary healthcare system in rural communities. Creating a basis for a major evolution needed for e-government interoperability while preserving the autonomy of existing institutions PERSERVE and diversity of basic principles. Developing an evolving range of performance and resource models www.r4egov.info of service-oriented architectures (SOAs). RESERVOIR PICTURE Enabling massive-scale deployment and management of complex IT Enabling high-quality service delivery for European citizens and services across different administrative domains, IT platforms, and businesses by strengthening ICT diffusion in European public geographies. The project will provide a foundation for a service- administrations. based online economy, where − using virtualization technologies − www.picture-eu.org resources and services are transparently provisioned and managed on an on-demand basis at competitive costs with high quality of service. Polytos (Organic Electronics Top Technology Cluster) www.reservoir-fp7.eu Enabling hosted application-level services for interested entities along the entire product value chain. These services utilize infor- SAP Meraka Unit for Technology Development (UTD) mation about real-world items equipped with smart labels from Fostering technology innovation in South Africa by undertaking basic organic electronics collected by multiple independent and often and applied information and communications technology research. competing parties. This is a partnership between SAP Africa and South Africa’s Meraka Institute. PreCon Developing a flexible framework for predictive maintenance and SAP Research Net conflict handling in manufacturing environments. Developing and maintaining a semantic tool that represents SAP www.st.inf.tu-dresden.de/precon/index.html Research in terms of projects, research (locations, fields, topics), and people working within the organization. The tool works in con- PRE-DRIVE C2X junction with the TREX full-text search engine from SAP. Defining, implementing, and standardizing the European Intelligent Transportation System (ITS) architecture. SecureSCM www.pre-drive-c2x.eu Enabling privacy-preserving collaborative supply chain planning without disclosure of sensitive data using applied cryptography. Premium Services www.securescm.org Developing a platform for offering pricing mechanisms as out-of-the box software services. SemProM www.premium-services.de Collecting and leveraging information about products throughout the entire product lifecycle to facilitate processes in production, PrimeLife logistics, retail, maintenance, and the home. The project focuses Resolving the core privacy and trust issues pertaining to the protection on information representation, middleware for device integration, of privacy in emerging Internet applications, such as collaborative and novel business cases in the smart items domain. scenarios and virtual communities, and maintaining life-long privacy. www.semprom.org www.primelife.eu 54 I SAP Research Report 2009/2010 I Projects

SENSEI Small Business Advisor Creating a platform that allows the easy plug and play of wireless Demonstrating that Web 2.0 technologies, such as the public sensors and actuators, the adding of semantic annotations to cloud, rapid development environments, and rich Internet applica- sensor data, and the reasoning services that can interpret and tion (RIA) interfaces, can serve as a cost-effective basis for small fuse information. business software. The project is building a management application www.ict-sensei.org for small nonprofits and is intended to be made available free of charge through the open source process. ServFace Developing user interface annotations for Web services supported Smart Services CRC by methodologies and tools to allow easier and faster creation of Developing innovation, foresight, and productivity improvements service-based applications. for the services sector, the Smart Services CRC is an AUD120m, www.servface.eu commercially focused collaborative research initiative in Australia, with which SAP Research collaborates on different projects. Service Aggregation www.smartservicescrc.com.au Investigating, within the Smart Services Cooperative Research Centre in Australia, novel ways of providing end users with dynamic SmartHouse/SmartGrid applications that integrate services from various providers. Applica- Enabling smart houses to intelligently interact with a smart grid for tions in development include one that will allow users to send road- achieving next-generation energy efficiency and sustainability. side assistance requests and access various related services, such www.smarthouse-smartgrid.eu as petrol pricing information, cab booking, and road condition reports. www.smartservicescrc.com.au/Projects.html SmartProducts Developing the scientific and technological basis for building smart Service Delivery Framework products that proactively interact with technicians, service personnel, Developing, within the Smart Services Cooperative Research Centre and end users to deal with the ever-increasing complexity and variety in Australia, a foundation to support the next generation of service of modern products. economies − business service networks. This will enable services www.smartproducts-project.eu to be provisioned beyond corporate firewalls, repurposed into new business contexts, and delivered into new markets through different SOA4All channels. Simplifying the handling of Web services such that they can be easily www.smartservicescrc.com.au/Projects.html searched, executed, annotated, and composed by business users. www.soa4all.eu SHAPE Specifying and developing a tool-supported methodology for flexible Socrades business models and variable services on semantically enabled Developing a design, execution, and management platform for next- heterogeneous service architectures through model-driven generation industrial automation systems, and exploiting the SOA approaches. paradigm, both at the device and application levels. www.shape-project.eu www.socrades.eu

SiWear SoKNOS Developing advanced wearable technology of the production and Developing concepts that are valuable in the support of governmen- after-sales application domains. tal agencies, private companies, and other organizations active in www.siwear.de the handling of disastrous events in the public security sector. www.soknos.de SLA@SOI Developing a systematic service-level agreement (SLA) manage- SToP ment framework that spans and translates across business and IT Providing solutions for the authentication of products based on layers. RFID and related ambient intelligence technologies. www.sla-at-soi.eu www.ist-stop.eu Projects I SAP Research Report 2009/2010 I 55

SUPER ValueGrids Making a quantum leap in business process management by im- Supporting dynamic service value networks in the context of service- proving the modeling and managing of business processes through oriented grid infrastructures. Complex service value networks with the integration and utilization of semantics. a specified quality of service will be managed with the help of SLAs, www.ip-super.org which are also used for the risk-based decision support of dynamic service selection. TAS3 www.valuegrids.de Exploring trust and security architecture with the intent to offer a safe and dependable business process environment for exchanging VIRTEX personal identification information. Assessing how SAP can use virtualization technology to enable www.tas3.eu deployment of its application suite on a grid infrastructure with minimal or no modification. Technologies for Emerging Economies (Living Lab) Addressing SAP product and service improvement and/or adaptation Virtual Coop and the initiation of new services and products that are likely to Developing information technology for pro-poor growth in the unlock the vast market potential of emerging economy countries. African cashew value chain. www.sap.com/about/company/research/livinglabs /emergingeconomies/index.epx WASP Narrowing the mismatch between research at the application level TestBalance and the node and network level. WASP will provide theory, methods, Evaluating existing models and approaches for testing processes hardware, and software to construct highly optimized applications on the development and business sides and integrating them into on a network of generic and flexible nodes. an overall framework that supports quality aspects at all develop- www.wasp-project.org ment stages. XtreemOS THESEUS/PROCESSUS Developing a Linux-based operating system that provides for grids Creating an IT-based corporate control system that allows companies what a traditional operating system offers for a single computer: to compare products, solutions, and details of business associates, abstraction from the hardware and secure resource sharing between as well as to locate the complex and sometimes obscure specialist different users. The system thus simplifies the work of users belong- information needed by employees whose work involves high-density ing to virtual organizations by giving them the illusion of using a tra- knowledge bases. The development of a basic semantic platform ditional computer while removing the burden of complex resource that will integrate a company’s internal planning of resources with management issues of a typical grid environment. management of the digital content of business processes is also www.xtreemos.eu planned. www.theseus-programm.de/en-us/theseus-application- Yowie scenarios/processus Developing unstructured information analysis to link business productivity software and enterprise systems. THESEUS/TEXO Contributing within the THESEUS program to the service economy by creating the infrastructure for business webs in the Internet of Services. TEXO will provide a platform that makes services tradable on the Internet and composable into value-added services and that allows the integration of customized services into the environment of service consumers. www.theseus-programm.de/en-us/theseus-application- scenarios/texo 56 I SAP Research Report 2009/2010 I Publications

APPENDIX A SELECTION OF SAP RESEARCH PUBLICATIONS 2008/2009

Ackermann, R.; Breckenfelder, C.; Brelage, C.; Haller, S.; Herzog, Ameling, M.; Roy, M. & Kemme, B. (2008), ‘Replication in Service- O. & Wichert, R. (2009), ‘Intelligente Objekte: Wesentliche tech- Oriented Architectures,’ Proceedings of the 3rd International nologische Eigenschaften und Trends: Chapter 2.5,’ acatech. Conference on Software and Data Technologies (ICSOFT 2008), INSTICC, pp. 103–110. Agrawal, D. & Hackenbroich, G. (2009), ‘Performance Control in Wireless Sensor Networks.’ Ameling, M.; Wolf, B.; Armendáriz-Inigo, J. E. & Schill, A. (2009), ‘ A Cost Model for Efficient Business Object Replication,’ Proceeding Al-Kassab, J.; Rumsch, W.-C. & Jamshidi, P. M. (2008), ‘Challenges of the 23rd International Conference on Advanced Information for RFID Cross-Industry Standardization in the Light of Diverging Networking and Applications Workshops 2009 (WAINA ‘09), IEEE, Industry Requirements,’ IEEE System Journal Special Issue on pp. 304–309. RFID Technology: Opportunities and Challenges 2(2), p. 8. Ameling, M.; Wolf, B.; Springer, T. & Schill, A. (2009), ‘Experimental Allgaier, M. & Heller, M. (2009), ‘Research Challenges for Seamless Evaluation of Processing Time for the Synchronization of XML-Based Service Integration in Extensible Enterprise Systems,’ Proceedings Business Objects,’ Proceedings of the 20th International Confer- of the ICSOC-ServiceWave Workshop on Industrial Experiences ence on Database and Expert Systems Applications (DEXA 2009), for Service-Oriented Computing (IE4SOC), pp. 20–25. Springer Publishing Company, pp. 255–262.

Altenhofen, M.; Friesen, A. & Lemcke, J. (2008), ‘ASMs in Service- Ameling, M.; Wolf, B.; Springer, T. & Schill, A. (2009), ‘Adaptive Oriented Architectures,’ Journal of Universal Computer Science Synchronization of Business Objects in Service-Oriented Archi- (JUCS). tectures,’ Proceedings of the 4th International Conference on Software and Data Technologies (ICSOFT 2009), INSTICC Press, Alves, V.; Schwanninger, C.; Barbosa, L.; Rashid, A.; Sawyer, pp. 91–98. P.; Rayson, P.; Pohl, C. & Rummler, A. (2008), ‘An Exploratory Study of Information Retrieval Techniques in Domain Analysis,’ Andrulis, J.; Haller, J.; Weinhardt, C. & Karabulut, Y. (2009), Proceedings of the Software Product Lines Conference 2008. ‘Evaluating the STORE Reputation System in Multi-Agent Simula- tions,’ Third IFIP WG 11.11 International Conference on Trust Ameling, M. (2008), ‘Replication of Business Objects in Service- Management (IFIPTM). Oriented Architectures,’ Proceedings of the Doctorial Consortium on Software and Data Technologies (DCSOFT 2008), INSTICC Anquetil, N.; Grammel, B.; Galvão, I.; Noppen, J.; Khan, S. S.; Press, pp. 74–85. Arboleda, H.; Rashid, A. & Garcia, A. (2008), ‘Traceability for Model-Driven,’ Software Product Line Engineering. Ameling, M.; Roy, M. & Kemme, B. (2009), ‘Understanding and Evaluating Replication in Service-Oriented Architectures,’ Software Anquetil, N.; Kulesza, U.; Mitschke, R.; Moreira, A.; Royer, J.-C.; and Data Technologies: Third International Conference, Revised Rummler, A. & Sousa, A. (2009), ‘A Model-Driven Traceability Selected Papers, Springer Publishing Company. Framework for Software Product Lines,’ Journal on Software and Systems Modeling. Publications I SAP Research Report 2009/2010 I 57

Anslow, C. & Riehle, D. (2008), ‘Towards End-User Programming Baacke, L.; Rohner, P.; Winter, R. & Fitterer, R. (2009), ‘Component- with Wikis,’ Proceedings of the Fourth Workshop in End-User Based Distributed Modeling of Collaborative Service Processes? Software Engineering (WEUSE IV), IEEE Press. A Methodology for the Identification of Reference Process Building Blocks,’ Proceedings of the 42nd Annual Hawaii International Con- Apel, M.; Biskup, J.; Flegel, U. & Meier, M. (2009), ‘Towards Early ference on System Sciences (HICSS-42). Warning Systems – Challenges, Technologies, and Architectures,’ Proceedings of the Fourth IFIP International Workshop on Critical Baader, F.; Knechtel, M. & Peсaloza, R. (2009), ‘A Generic Approach Information Infrastructures Security (CRITIS 2009), Springer for Large-Scale Ontological Reasoning in the Presence of Access Verlag. Restrictions to the Ontology’s Axioms,’ Proceedings of the 8th Inter- national Semantic Web Conference (ISWC 2009). Arafat, O. & Riehle, D. (2009), ‘The Commit Size Distribution of Open Source Software,’ Proceedings of the 42nd Hawaiian Inter- Babitski, G.; Probst, F.; Hoffmann, J. & Oberle, D. (2009), ‘Ontology national Conference on System Sciences (HICSS-42). Design for Information Integration in Disaster Management,’ Proceed- ings of the 4th International Workshop on Applications of Semantic Armando, A.; Carbone, R.; Compagna, L.; Cuellar, J. & Abad, L. T. Technologies (AST09).’ (2008), ‘Formal Analysis of SAML 2.0 Web Browser Single Sign-On: Breaking the SAML-Based Single Sign-On for Google Baecker, O. & Bereuter, A. (2010), ‘Technology-Based Industrialization Apps,’ Workshop on Formal Methods in Security Engineering of Claims Management in Motor Insurance,’ Tagungsband Multi- (FMSE 2008), ACM Press, pp. 1–9. konferenz Wirtschaftsinformatik 2010.

Arsac, W.; Bella, G.; Chantry, X. & Compagna, L. (2009), ‘Attacking Baecker, O.; Guinard, D.; Karnouskos, S.; Koehler, M.; Savio, D.; Each Other,’ 17th International Workshop on Security Protocols Souza, L. M. S. D.; Spiess, P. & Trifa, V. (2008), ‘Coupling ERP (IWSP 2009), Springer Verlag. Systems with Shop-Floor Web Service–Enabled Devices,’ Adjunct Proceedings of the First International Conference on the Internet of Arsac, W.; Bella, G.; Chantry, X. & Compagna, L. (2009), ‘Validating Things, pp. 118–120. Security Protocols Under the General Attacker,’ Joint Workshop on Automated Reasoning for Security Protocol Analysis and Issues in Baecker, O.; Ippisch, T.; Michahelles, F.; Roth, S. & Fleisch, E. the Theory of Security (ARSPA-WITS 2009), Elsevier-Science. (2009), ‘Mobile Claims Assistance,’ 8th International ACM Confer- ence on Mobile and Ubiquitous Multimedia (MUM09).’ Baacke, L.; Becker, J.; Bergener, P.; Fitterer, R.; Greiner, U.; Stroh, F.; Raeckers, M. & Rohner, P. (2009), ‘ICT-Enabled Optimization of Baecker, O.; Michahelles, F.; Bereuter, A.; Mollnau, D.; Geller, F. & Government Processes,’ Information Science Reference (IGI Global), Fleisch, E. (2009), ‘Mobile First Notice of Loss: Web Service–Based p. 582. Enterprise Integration of the Android Platform,’ Adjunct Proceed- ings of the 7th International Conference on Pervasive Computing, Baacke, L.; Becker, J.; Bergener, P.; Fitterer, R.; Instinsky, M.; pp. 257–260. Raeckers, M. & Rohner, P. (2008), ‘Management von Prozess- wissen – Ergebnisse aus dem Forschungsprojekt PICTURE,’ Tagungs- Baecker, O.; Michahelles, F.; Bereuter, A.; Mollnau, D.; Geller, F. & band des 11. Internationalen Rechtsinformatik Symposiums IRIS 2008. Fleisch, E. (2009), ‘Mobile First Notice of Loss: Claim Assistance in Your Pocket,’ Adjunct Proceedings of the 7th International Confer- Baacke, L.; Fitterer, R.; Mettler, T. & Rohner, P. (2008), ‘Transfor- ence on Pervasive Computing, pp. 279–282. mational Government – A Conceptual Foundation for Innovation in Public Administrations,’ Proceedings of the 8th European Conference Baecker, O.; Weppner, H. & Strube, J. (2009), ‘A Profit-Maximizing on e-Government, Academic Conferences Limited, pp. 43–50. Method for the Partitioning of Embedded Software Features in Motor Vehicles,’ Proceedings of the 15th Americas Conference on Infor- Baacke, L.; Fitterer, R.; Mettler, T. & Rohner, P. (2008), ‘A Method- mation Systems (AMCIS). ology for ICT Impact Analysis Based on Semantic Process Models,’ 7th International EGOV Conference, Proceedings of Ongoing Research, Baecker, O. & Zanetti, S. (2008), ‘The Role of Smart Prevention Project Contributions and Workshops, Trauner Druck Verlag. Technology within the Internet of Things,’ 3. Konferenz Mobile und Ubiquitaere Informationssysteme (MMS2008). 58 I SAP Research Report 2009/2010 I Publications

Bangemann, T.; Diedrich, C.; Colombo, A. W. & Karnouskos, S. Becker, J.; Pfeiffer, D. & Janiesch, C. (2008), ‘Perceived Evaluability: (2008), ‘SOCRADES – Service-Oriented Architecture in der Auto- Development of a Theoretical Model and a Measurement Scale,’ matisierungstechnik,’ Automation 2008, Baden-Baden, Germany. 14th Americas Conference on Information Systems (AMCIS).

Barczynski, W.; Brauer, F.; Loeser, A. & Mocan, A. (2009), ‘Algebraic Becker, J.; Seidel, S. & Janiesch, C. (2008), ‘Analyse und Konzep- Information Extraction of Enterprise Data: Methodology and Opera- tion des Berichtswesens,’ WISU – Das Wirtschaftsstudium 37(2), tors,’ Identity and Reference in Web-Based Knowledge Represen- pp. 229–233. tation 2009. Becker, J.; Winkelmann, A.; Beverungen, D. & Janiesch, C. (2008), Barczynski, W.; Brauer, F. & Mocan, A. (2009), ‘ExplainIE – Explaining ‘Stammdatenkonzept fuer elektronische Verkaufsfoerderungsaktionen Information Extraction Systems,’ 14th International Conference on im Wertschoepfungsdreieck Hersteller, Haendler und Kunde,’ Information Quality 2009 (poster). Wertschoepfungsnetzwerke, Springer Verlag.

Baresi, L. & Theilmann, W. (2009), ‘Multi-Level SLAs for Harmonized Beckhaus, A.; Karg, L. M.; Graf, C. A.; Grottke, M. & Neumann, Management in the Future Internet,’ Towards the Future Internet: D. (2009), ‘Prioritization of Software Process Improvements – A European Research Perspective, Publisher IOS Press, May 2009. A COQUALMO-Based Case Study and Derived Decision Support Scheme,’ 4th International Conference on Software and Data Tech- Bashroush, R.; Spence, I.; Kilpatrick, P.; Brown, J.; Gilani, W. & nologies (ICSOFT 2009). Fritzsche, M. (2008), ‘ALI: An Extensible Architecture Description Language for Industrial Applications,’ 15th Annual IEEE International Beckhaus, A.; Karg, L. M. & Hanselmann, G. (2009), ‘Applicability Conference and Workshop on Engineering of Computer-Based of Software Reliability Growth Modeling in the Quality Assurance Systems (ECBS 2008), pp. 297–304. Phase of a Large Business Software Vendor,’ 33rd Annual IEEE International Computer Software and Applications Conference Baumann, C. (2008), ‘Contracting and Copyright Issues for Com- (COMPSAC 2009), pp. 209–215. posite Semantic Services,’ The Semantic Web – ISWC 2008, Springer Berlin, pp. 895–900. Belala, Y. & Wong, J. (2009), ‘Towards Identity-Based Services in IMS,’ IWCMC ‘09: Proceedings of the 2009 International Confer- Bechler, M.; Bohnert, T. M.; Cosenza, S.; Festag, A.; Gerlach, M. & ence on Wireless Communications and Mobile Computing, ACM, Seeberger, D. (2009), ‘Evolving The European Its Architecture For New York, NY, USA, pp. 979–983. Car-To-X Communication.’ Bella, G. & Compagna, L. (2009), ‘Special Track on Computer Becker, J. & Janiesch, C. (2008), ‘Restrictions in Process Design: Security 2009: editorial message,’ SAC, ACM. A Case Study on Workflows in Healthcare,’ BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws. Benameur, A.; Kadir, F. A. & Fenet, S. (2008), ‘XML Rewriting Lecture Notes in Computer Science, Springer Verlag, pp. 323–334. Attacks: Existing Solutions and Their Limitations,’ IADIS Applied Computing 2008, IADIS Press. Becker, J.; Janiesch, C. & Poeppelbuß, J. (2008), ‘Konfiguration kollaborativer Informationsmodelle,’ Multikonferenz Wirtschafts- Benameur, A.; Massacci, F. & Rassadko, N. (2008), ‘Security informatik 2008 (MKWI). ISIH-Workshop – ERP und Collaborative Views for Outsourced Business Processes,’ ACM International Business, GITO, pp. 813–824. Workshop on Secure Web Services.

Becker, J.; Janiesch, C. & Poeppelbuß, J. (2008), ‘Modellge- Berlea, A. (2009), ‘Applying Probabilistic Topic Models to Blog triebene Konfiguration Service-Orientierter Architekturen,’ ERP Communities,’ Proceedings of WWW/Internet 2009, Association Management 4(1), pp. 38–41. for Computing Machinery, Inc. (ACM).

Becker, J.; Kramer, S. & Janiesch, C. (2008), ‘Ein Ansatz fuer Berlea, A.; Doehring, M. & Reuschling, N. (2009), ‘Content- and das Variantenmanagement elektronischer Geschaeftsdokumente,’ Communication-Based Sub-Community Detection Using Probabilistic Multikonferenz Wirtschaftsinformatik 2008 (MKWI). ISIH-Workshop Topic Models,’ Proceedings of the International Conference Intelli- – ERP und Collaborative Business, GITO, pp. 837–848. gent Systems Agents. Publications I SAP Research Report 2009/2010 I 59

Bezzi, M. & Pazzaglia, J.-C. (2008), ‘The Anonymity vs. Utility Bohnert, T. M.; Zhang, Y.; Moltchanov, D.; Fodor, G.; Staehle, D. Dilemma,’ Proceedings of Information Security Solutions Europe & Knightly, E. W. (2009), ‘Broadband Wireless Access,’ EURASIP Conference (ISSE 2008). Journal on Wireless Communications and Networking.

Biswas, D.; Jiwane, A. & Genest, B. (2009), Atomicity for XML Born, M.; Brelage, C.; Markovic, I.; Pfeiffer, D. & Weber, I. (2008), Databases, Vol. 5679, Springer Verlag. ‘Auto-Completion of Executable Business Process Models,’ Semantics4WS-08: 3rd International Workshop Semantics for Biswas, D. & Vidyasankar, K. (2009), ‘Optimal Compensation for Web services at BPM08.’ Hierarchical Web Services Compositions Under Restricted Visibility,’ 3rd IEEE Asia-Pacific Services Computing Conference, IEEE CS. Born, M.; Filipowska, A.; Kaczmarek, M. & Markovic, I. (2008), ‘Business Functions Ontology and its Application in Semantic Bohnert, T. M. (2009), ‘The Future Internet from an Enterprise Business Process Modeling,’ Proceedings of the 19th Australasian Software Provider’s View.’ Conference on Information Systems.

Bohnert, T. M. (2009), ‘Vehicle-to-Infrastructure Communication.’ Born, M.; Hoffmann, J.; Kaczmarek, T.; Kowalkiewicz, M.; Markovic, I.; Scicluna, J.; Weber, I. & Zhou, X. (2009), ‘Supporting Execution- Bohnert, T. M. (2009), ‘Comments on the Evolution of the Future Level Business Process Modeling with Semantic Technologies,’ Internet,’ Visions of Future Generation Networks. DASFAA, Springer Verlag, pp. 759–763.

Bohnert, T. M. (2008), ‘The Internet of Things from an Industrial Born, M.; Hoffmann, J.; Kaczmarek, T.; Kowalkiewicz, M.; Markovic, Perspective.’ I.; Scicluna, J.; Weber, I. & Zhou, X. (2008), ‘Semantic Annotation and Composition of Business Processes with Maestro,’ European Bohnert, T. M. (2008), ‘Broadband Wireless Access: Selected Semantic Web Conference (ESWC) Demo Track. Papers of the IEEE Broadband Wireless Access Workshop Co- Located with IEEE ICC 2008,’ ELSEVIER Computer Communications. Bouquet, P.; Stoermer, H.; Barczynski, W. & Bocconi, S. (2009), ‘Entity-Centric Semantic Interoperability,’ Cases on Semantic Bohnert, T. M.; Castrucci, M.; Ciulli, N.; Landi, G.; Marchetti, I.; Interoperability for Information Systems Integration: Practices and Nardini, C.; Sousa, B.; Neves, P. & Simoes, P. (2008), ‘Architectural Applications, IGI. Solution for QoS Management in a WiMAX Network,’ Journal for Mobile Information Systems (IOS Press). Brauer, F.; Barczynski, W.; Hackenbroich, G.; Schramm, M.; Mocan, A. & Foerster, F. (2009), ‘RankIE: Document Retrieval on Ranked Bohnert, T. M. & Cerqueira, E. (2009), ‘Future Multimedia Net- Entity Graphs (DEMO),’ 35th conference International Conference working (Special Issue) – Vol. 1–2,’ International Journal of Internet on Very Large Data Bases (VLDB) 2009. Protocol (IJIPT). Brauer, F.; Barisic, D.; Neugebauer, M. & Stromberg, G. (2008), Bohnert, T. M. & Kosch, T. (2009), ‘Common European Architecture ‘A Flexible Infrastructure for Data Propagation in Heterogeneous on Cooperative Systems for Pan European Interoperability.’ Smart Item Environments,’ 34th EUROMICRO Conference on Software Engineering and Advanced Applications SEAA 2008. Bohnert, T. M.; Koucheryavy, Y.; Katz, M.; Jakubiak, J.; Borcoci, E. & Monteiro, E. (2008), ‘Network Simulation and Performance Brauer, F.; Loeser, A. & Do, H.-H. (2008), ‘Mapping enterprise Evaluation of WiMAX Extensions for Isolated Research Data entities to text segments,’ PIKM, pp. 85–88. Networks,’ IEEE Journal on Communication Software and Systems. Brauer, F.; Rieger, R.; Barczynski, W. & Mocan, A. (2009), ‘Regular Bohnert, T. M.; Moltchanov, D.; Staehle, D. & Fodor, G. (2008), language inference for domain-specific Named Entity Recognition,’ ‘A Report on the IEEE Broadband Wireless Access Workshop IADIS International Conference WWW/Internet. Co-Located with IEEE ICC 2008,’ IEEE Communications Magazine. Brauer, F.; Schramm, M.; Barczynski, W.; Loeser, A. & Do, H.-H. Bohnert, T. M.; Staehle, D. & Monteiro, E. (2009), ‘Speech Quality (2008), ‘Robust recognition of complex entities in text exploiting Aware Resource Control for Fixed and Mobile WiMAX,’ Evolving enterprise data and NLP-techniques,’ ICDIM ‘08. WiMAX: Emerging Technologies, New Scenarios and Innovative Business Applications, Wiley. 60 I SAP Research Report 2009/2010 I Publications

Brodaric, B. & Probst, F. (2008), ‘DOLCE ROCKS: Integrating Brucker, A. D. & Wolff, B. (2009), ‘Semantics, Calculi, and Analysis Geoscience Ontologies with DOLCE,’ Semantic Scientific Knowl- for Object-Oriented Specifications,’ Acta Informatica, 46(4), pp. edge Integration, AAAI Spring Symposium, Stanford University, 255–284. AAAI Press. Brucker, A. D. & Wolff, B. (2009), ‘HOL-TestGen: An Interactive Brodaric, B. & Probst, F. (2009), ‘Enabling Cross-Disciplinary Test-Case Generation Framework,’ Fundamental Approaches to e-Science by Integrating Geoscience Ontologies with DOLCE,’ Software Engineering (FASE09), Springer Verlag. accepted for publication IEEE Intelligent Systems, Special Issue on Semantic e-Science. Brucker, A. D. & Wolff, B. (2008), ‘An Extensible Encoding of Object-Oriented Data Models in HOL.’ Brucker, A. D.; Bruegger, L. & Wolff, B. (2008), ‘Verifying Test- Hypotheses: An Experiment in Test and Proof,’ Model-Based Bryans, J.; Fitzgerald, J.; Romanovsky, A. & Roth, A. (2009), Testing (MBT 2008), Elsevier Science Publishers. ‘Formal Modeling and Analysis of Business Information Applica- tions with Fault Tolerant Middleware,’ Engineering of Complex Brucker, A. D.; Bruegger, L. & Wolff, B. (2008), ‘Model-Based Computer Systems, IEEE International Conference on 0, pp. 68–77. Firewall Conformance Testing,’ Testcom/FATES 2008, Springer Verlag, pp. 103–118. Bucherer, E. & Hoyer, V. (2008), ‘Business Models for Enterprise Interoperability Platforms,’ Proceedings of the 14th International Brucker, A. D.; Krieger, M. P. & Wolff, B. (2009), ‘Extending OCL Conference on Concurrent Enterprising (ICE2008), Centre for with Null-References,’ The Pragmatics of OCL and Other Textual Concurrent Enterprises (Nottingham, UK), pp. 859–866. Specification Languages. Buechel, B.; Janner, T.; Schroth, C. & Hoyer, V. (2009), ‘Enterprise Brucker, A. D. & Muedersheim, S. A. (2009), ‘Integrating Automated Mash up vs. Service Composition: What fits to reach the next and Interactive Protocol Verification,’ Workshop on Formal Aspects stage in End User Development?,’ Proceedings of the 5th Confer- in Security and Trust (FAST 2009). ence of Professional Knowledge Management, Gesellschaft fuer Informatik (GI), p. 5. Brucker, A. D. & Petritsch, H. (2009), ‘Extending Access Control Models with Break-Glass,’ ACM Symposium on Access Control Busnel, P.; Khoury, P. E.; Li, K.; Saidane, A.; Zannone, N.; ‘S&D Models and Technologies (SACMAT), ACM Press. Patterns Deployment at Organizational Level: A Prototype for Remote Healthcare System,’ 4th International Workshop on Security Brucker, A. D.; Petritsch, H. & Schaad, A. (2009), ‘Delegation & Management (2008). Assistance,’ IEEE International Symposium on Policies for Distrib- uted Systems and Networks (POLICY), IEEE Computer Society, Butler, J. & Theilmann, W. (2008), ‘Multi-Level SLA Management Los Alamitos, CA, USA, pp. 84–91. for Service-Oriented Infrastructures.’ Buxmann, P.; Lehmann, S. & Hess, T. (2008), ‘Software as a Brucker, A. D.; Schaad, A. & Wolter, C. (2009), ‘Einbinden von Service,’ Wirtschaftsinformatik 50(6), pp. 500–503. Sicherheitsregeln in Geschaeftsprozesse: Transformationen,’ pp. 118–121. Buxmann, P.; Lehmann, S.; Hess, T. & Staritz, M. (2008), ‘Ent- wicklung und Implementierung von Preisstrategien fuer die Soft- Brucker, A. D.; Schaad, A. & Wolter, C. (2009), ‘Model-Driven wareindustrie,’ GITO Verlag, pp. 71–94. Development of Secure and Safe Supply-chains,’ Future Security: 4th Security Research Conference Karlsruhe. Calatroni, A.; Villalonga, C.; Roggen, D. & Troester, G. (2009), ‘Context Cells: Towards Lifelong Learning in Activity Recognition Brucker, A. D. & Wolff, B. (2008), ‘HOL-OCL: A Formal Proof Systems,’ EuroSSC 2009, Springer Verlag Berlin Heidelberg, Environment for UML/OCL,’ Fundamental Approaches to Software pp. 121–134. Engineering (FASE08), Springer Verlag, pp. 97–100. Cannata, A.; Karnouskos, S. & Taisch, M. (2009), ‘Dynamic Brucker, A. D. & Wolff, B. (2008), ‘Extensible Universes for Object- e-maintenance in the era of SOA-ready device dominated industrial Oriented Data Models,’ ECOOP 2008 – Object-Oriented Program- environments,’ World Congress on Engineering Asset Management, ming, Springer Verlag, pp. 438–462. Athens, Greece. Publications I SAP Research Report 2009/2010 I 61

Cannata, A.; Karnouskos, S. & Taisch, M. (2009), ‘Energy efficiency Casale, G.; Kalbasi, A.; Krishnamurthy, D. & Rolia, J. (2009), ‘Auto- driven process analysis and optimization in discrete manufacturing,’ matically Generating Bursty Benchmarks for Multi-Tier Systems,’ 35th Annual Conference of the IEEE Industrial Electronics Society Proceedings of HOTMETRICS. (IECON 2009), Porto, Portugal. Casale, G.; Muntz, R. R. & Serazzi, G. (2009), ‘Special issue on Cardoso, J. (2008), ‘Doctoral Consortium on Enterprise Information tools for computer performance modeling and reliability analysis,’ Systems,’ Enterprise Information Systems (DCEIS 2008). SIGMETRICS Perform. Eval. Rev. 36(4), pp. 2–3.

Cardoso, J. (2008), ‘Applying Data Mining Algorithms to Calculate Casale, G. & Smirni, E. (2009), ‘MAP-AMVA: Approximate Mean the Quality of Service of Workflow Processes,’ Intelligent Techniques Value Analysis of Bursty Systems,’ Proceedings of DSN. and Tools for Novel System Architectures, Springer Verlag Berlin and Heidelberg GmbH & Co. KG. Catrina, O. & Kerschbaum, F. (2008), ‘Fostering the Uptake of Secure Multiparty Computation in E-Commerce,’ Frontiers of Cardoso, J. (2008), ‘Service Engineering for Future Business Value Availability, Reliability and Security Workshop. Networks,’ Tenth International Conference on Enterprise Information Systems (ICEIS 2008), pp. 15–20. Ceccato, M.; Tonella, P.; Preda, M. D. & Majumdar, A. (2009), ‘Remote software protection by orthogonal client replacement,’ Cardoso, J. (2008), ‘The Semantic Web: A mythical story or a solid SAC ‘09: Proceedings of the 2009 ACM symposium on Applied reality,’ Metadata and Semantics, Springer Verlag, pp. 253–257. Computing, ACM, New York, NY, USA, pp. 448–455.

Cardoso, J. & van der Aalst, W. (2008), ‘Path Mining and Process Charfi, A.; Dinkelaker, T. & Mezini, M. (2009), ‘A Plug-in Architecture Mining for Workflow Management Systems,’ Encyclopedia of Data for Self-Adaptive Web Service Compositions.,’ Proceedings of the Warehousing and Mining, Encyclopedia of Data Warehousing and IEEE 7th International Conference on Web Services (ICWS 2009), Mining, Information Science Reference, pp. 1489–1496. pp. 35–42.

Cardoso, J.; Bussler, C. & Guerra, F. (2008), ‘Search Using Meta- Charfi, A.; Schmidt, A. & Spriestersbach, A. (2009), ‘A Hybrid data, Semantics and Ontologies (Preface),’ International Journal of Graphical and Textual Notation and Editor for UML Actions,’ Metadata, Semantics and Ontologies 3(1), pp. 1–2. Proceedings of the 5th European Conference on Model-Driven Architecture (ECMDA-FA), Springer Verlag, pp. 237–252. Cardoso, J.; Miller, J. A. & Emani, S. (2008), ‘Web Services Discovery Utilizing Semantically Annotated WSDL,’ Reasoning Collm, A.; Hristova, R.; Janner, T.; Reimer, U.; Ritsch, R. & Schroth, Web, Springer Verlag, pp. 240–268. C. (2008), ‘HERA: A Service-Oriented Approach to Cross- Organizational E-Government Processes,’ eGov Praesenz 2008(1). Cardoso, J.; Voigt, K. & Winkler, M. (2008), ‘Service Engineering for The Internet of Services,’ Enterprise Information Systems X. Colombo, A. W. & Karnouskos, S. (2009), ‘Towards the Factory of the Future: A Service-Oriented Cross-Layer Infrastructure,’ ICT Cardoso, J.; Winkler, M. & Voigt, K. (2008), ‘A Service Description Shaping the World: A Scientific View, John Wiley and Sons. Language for the Internet of Services,’ Proceedings First Interna- tional Symposium on Services Science (ISSS2009),’ Logos Verlag Colombo, A. W.; Karnouskos, S. & Mendes, J. M. (2009), ‘Factory Berlin. of the Future: A Service-Oriented System of Modular, Dynamic Reconfigurable and Collaborative Systems,’ Artificial Intelligence Cardoso, J.; Winkler, M.; Voigt, K. & Berthold, H. (2009), ‘IoS- Techniques for Networked Manufacturing Enterprises Management, based services, platform services, SLA and models for the Internet Springer Verlag of Services,’ Software and Data Technologies Fourth International Conference, ICSOFT 2009, Revised Selected Papers, Springer Colombo, A. W. & Karnouskos, S. (2009), ‘Towards the Factory of CCIS, Sofia, Bulgaria. the Future: A Service-Oriented Cross-layer Infrastructure,’ Europe- an Telecommunications Standards Institute (ETSI), ICT Shaping the Casale, G. (2009), ‘The Multi-Branched Method of Moments for World: A Scientific View, John Wiley and Sons. Queuing Networks,’ Proceedings of QEST. 62 I SAP Research Report 2009/2010 I Publications

Colombo, A. W.; Karnouskos, S. & Mendes, J. M. (2010), ‘Factory Dada, A.; Rau, A.; Konkel, M.; Staake, T. & Fleisch, E. (2009), of the Future: A Service-Oriented System of Modular, Dynamic ‘The Potential of the EPC Network to Monitor and Manage the Reconfigurable and Collaborative Systems,’ Artificial Intelligence Carbon Footprint of Products; Part 2: Dynamic Carbon Footprint Techniques for Networked Manufacturing Enterprises Management, Demonstrators,’ Technical report, Auto-ID Labs. Springer Verlag. Dada, A.; Staake, T. & Fleisch, E. (2009), ‘The Potential of the EPC Compagna, L.; Flegel, U. & Lotz, V. (2009), ‘Towards Validating Network to Monitor and Manage the Carbon Footprint of Products; Security Protocol Deployment in the Wild,’ SAPSE 2009, IEEE Part 1: Carbon Accounting’ (WP-BIZAPP-047), Technical report, Computer Society Press. Auto-ID Labs.

Compagna, L.; Khoury, P. E.; Krausová A.; Massacci, F. & Zannone, Dada, A. & Staake, T. (2008), ‘Carbon Footprints from Enterprises N. (2009), ‘How to integrate legal requirements into a requirements to Product Instances: The Potential of the EPC Network,’ Betrieb- engineering methodology for the development of security and liche Informationssysteme vor dem Hintergrund des Klimawandels, privacy patterns,’ Artif. Intell. Law 17(1), 1–30. Informatik 2008.

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Dada, A. & Magerkurth, C. (2008), ‘RFID Based Anti-Counterfeiting Dau, F. (2008), ‘A Diagrammatic Reasoning System for the Descrip- Utilizing Supply Chain Proximity,’ RFID Technology – Concepts, tion Logic ALC,’ Journal of Visual Languages and Computing 19(5), Applications, Challenges: Proceedings of the 2nd International pp. 539–573. Workshop (IWRT 2008) in conjunction with ICEIS 2008, pp. 101–114. Dau, F.; Ducrou, J. & Eklund, P. W. (2009), ‘Concept Similarity and Dada, A. & Magerkurth, C. (2008), ‘Anti-Counterfeiting Based on Related Categories in Search Sleuth,’ Conceptual Structures: Supply Chain Proximity,’ 4th European Workshop on RFID Systems Knowledge Visualization and Reasoning, 16th International Confer- and Technology (RFID Sys-tech). ence on Conceptual Structures, Springer Verlag, pp. 255–268. Publications I SAP Research Report 2009/2010 I 63

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Fengel, J.; Paulheim, H.; Rebstock, M. & Khosrow-Pour, M. (2009), Flegel, U.; Kerschbaum, F. & Wacker, R. (2008), ‘Collaborative ‘Semantic Synchronization in B2B Transactions,’ Journal of Cases Fraud Detection in Outsourcing Scenarios: Issues of and Solutions on Information Technology (JCIT) 11(4), pp. 74–99. for Privacy and Confidentiality,’ Proceedings of the International Workshop on Countering Insider Threats. Fetzer, C.; Brito, A.; Fach, R. & Jerzak, Z. (2009), ‘Handbook of Research on Advanced Distributed Event-Based Systems, Publish/ Flegel, U.; Miseldine, P. & Schaad, A. (2009), ‘Leveraging service Subscribe and Message Filtering Technologies: StreamMine,’ IGI descriptions for fraud detection in composite web services,’ Pro- Global. ceedings of the Second IEEE International Workshop on Security and Privacy in Enterprise Computing (EDOC 2009). Filipowska, A.; Hepp, M.; Kaczmarek, M. & Markovic, I. (2009), ‘Organizational Ontology Framework for Semantic Business Flegel, U.; Raabe, O. & Wacker, R. (2009), ‘Technischer Daten- Process Management,’ BIS, Springer Verlag, pp. 1–12. schutz fuer IDS und FDS durch Pseudonymisierung,’ Datenschutz und Datensicherheit (DuD) 33(10). Filipowska, A.; Kaczmarek, M.; Kowalkiewicz, M.; Zhou, X.; Born, M. & Al-Mashari, P. M. (2009), ‘Procedure and guidelines for Flegel, U.; Vayssiere, J. & Bitz, G. (2008), ‘Fraud Detection from a evaluation of BPM methodologies,’ Business Process Management Business Perspective: Future Directions and Challenges,’ Proceed- Journal 25(3), pp. 336–357. ings of the International Workshop on Countering Insider Threats.

Filipowska, A.; Kowalkiewicz, M.; Markovic, I. & Zhou, X. (2009), Forest, F.; Lavoisy, O.; Eurich, M.; van Gurp, J. & Wilson, D. (2009), ‘Organizational Ontologies to Support Semantic Business Process ‘Roadmap for Real World Internet applications,’ in IOS Press, pp. Management,’ Proceedings of the SBPM Workshop in conjunction 325–334. with ESWC ‘09. Fortu, C. & Flegel, U. (2009), ‘Modeling fraud scenarios for a RETE- Finkelstein, S.; Jacobs, D. & Brendle, R. (2009), ‘Principles for based stateful rule engine with first-order capabilities,’ Proceedings of Inconsistency,’ CIDR, www.crdrdb.org. the Fourth GI Graduate Workshop on Reactive Security (SPRING), GI.

Fitterer, R.; Greiner, U. & Stroh, F. (2008), ‘Towards Facilitated de Francisco, D.; Markovic, I.; Martinez, J.; Munoz, H. & Pérez, N. Reuse of Ontology Results from European Research Projects – (2008), ‘Methodological Extensions for Semantic Business Process a Case Study,’ Proceedings of the 16th European Conference Modeling,’ Proceedings of the 10th International Conference on on Information Systems, pp. 1929–1940. Enterprise Information, Springer Verlag.

Fitterer, R. & de Witte, B. (2009), ‘Enabling Pervasive Healthcare by Franke, C.; Robinson, P.; Sterrit, R.; Bustard, D. W.; Lewis, D. & Means of Event-Driven Service-Oriented Architectures,’ Proceed- Fleck II, J. J. (2008), ‘Autonomic Provisioning of Hosted Applica- ings of the 3rd International Conference on Pervasive Computing tions with Level of Isolation Terms,’ Proceedings of the Fifth IEEE Technologies for Healthcare. International Workshop on Engineering of Autonomic and Autono- mous Systems (EASE08), IEEE Computer Society 0, pp. 131–142. Flegel, U.; Hoffmann, J. & Meier, M. (2009), ‘Cooperation enable- ment for centralistic early warning systems,’ Proceedings of the Frenken, T.; Spiess, P. & Anke, J. (2008), ‘A Flexible and Extensible 25th International ACM Symposium on Applied Computing (SAC Architecture for Device-Level Service Deployment,’ Towards a 2010), ACM, Lausanne, CH. Service-Based Internet: First European Conference, ServiceWave 2008, Madrid, Spain, December 10–13, 2008, Proceedings: 5377 Flegel, U.; Kerschbaum, F.; Miseldine, P.; Monakova, G.; Wacker, (Lecture Notes in Computer Science / Information Systems). R. & Leymann, F. (2009), ‘Legally Sustainable Solutions for Privacy Issues in Collaborative Fraud Detection,’ Insider Threats in Cyber- Friedland, C.; Merz, C. & Rensburg, J. (2008), ‘Networked micro- security, Springer Verlag. enterprises: the added value of collaborative procurement in rural South Africa,’ IST Africa 2008 proceedings. Publications I SAP Research Report 2009/2010 I 65

Friesen, A. (2009), ‘Business Rules Enabled Semantic Service Fritzsche, M.; Picht, M.; Gilani, W.; Spence, I.; Brown, J. & Kilpatrick, Discovery and Selection for B2B Integration,’ Semantic Enterprise P. (2009), ‘Extending BPM Environments of your choice with Perfor- Application Integration for Business Processes, IGI Global, mance related Decision Support,’ Business Process Management Harrisburg, PA, pp. 172–188. Conference (BPM09), Lecture Notes of Computer Science (LNCS),’ Springer Verlag. Fritzsche, M.; Bruneliere, H.; Vanhooff, B.; Berbers, Y.; Jouault, F. & Gilani, W. (2009), ‘Applying Megamodelling to Model Driven Funke, D. (2009), ‘Secure Evolutionary Algorithms for Collaborative Performance Engineering,’ Proceedings of the 16th IEEE ECBS Supply Chain Planning,’ PhD thesis, Baden-Wuerttemberg Cooper- conference, IEEE Computer Society. ative State University Karlsruhe.

Fritzsche, M.; Gilani, W.; Fritzsche, C.; Spence, I.; Kilpatrick, P. & Gaaloul, K.; Schaad, A.; Flegel, U. & Charoy, F. (2008), ‘A Secure Brown, J. (2008), ‘Towards Utilizing Model-Driven Engineering Task Delegation Model for Workflows,’ Proceedings of the Second of Composite Applications for Business Performance Analysis,’ International Conference on Emerging Security Information, Systems ECMDA-FA ‘08: Proceedings of the 4th European conference on and Technologies (SECURWARE 2008), IEEE Computer Society. Model Driven Architecture, Springer Verlag, pp. 369–380. Galster, M. & Bucherer, E. (2008), ‘A Business-Goal-Service- Fritzsche, M.; Gilani, W.; Spence, I.; Brown, T. J.; Kilpatrick, P. & Capability Graph for the Alignment of Requirements and Services,’ Bashroush, R. (2008), ‘Towards Performance Related Decision Proceedings: 2008 IEEE Congress on Services (SERVICES 2008: Support for Model Driven Engineering of Enterprise SOA Applications,’ Part 1), IEEE Computer Society, pp. 399–406. IEEE International Conference on the Engineering of Computer- Based Systems 0, pp. 57–65. Galster, M. & Bucherer, E. (2008), ‘A Taxonomy for Identifying and Specifying Non-functional Requirements in Service-Oriented Fritzsche, M. & Johannes, J. (2008), ‘Putting Performance Engi- Development,’ Proceedings: 2008 IEEE Congress on Services neering into Model-Driven Engineering: Model-Driven Performance (SERVICES 2008: Part 1), IEEE Computer Society, pp. 345–352. Engineering,’ Models in Software Engineering: Workshops and Symposia at MoDELS 2007, Revised Selected Papers, Springer Gellersen, H.; Fischer, C.; Guinard, D.; Gostner, R.; Kortuem, Verlag, pp. 164–175. G.; Kray, C.; Rukzio, E. & Streng, S. (2008), ‘Supporting Device Discovery and Spontaneous Interaction with Spatial References,’ Fritzsche, M.; Johannes, J.; Assmann, U.; Mitschke, S.; Gilani, W.; Special issue on Mobile Spatial Interaction in Personal and Spence, I.; Brown, J. & Kilpatrick, P. (2008), ‘Systematic Usage of Ubiquitous Computing. Embedded Modeling Languages in automated Model Transformation Chains,’ International Conference on Software Language Engineering Gerke, K.; Mendling, J. & Tarmyshov, K. (2009), ‘Case Construction (SLE 2008), Springer Verlag. for Mining Supply Chain Processes,’ 12th Intl. Conf. on Business Information Systems, BIS 2009. Fritzsche, M.; Johannes, J.; Cech, S. & Gilani, W. (2009), ‘MDPE Workbench – A Solution for Performance related Decision Support.’ Gilles, F.; Hoyer, V.; Janner, T. & Stanoevska-Slabeva, K. (2009), ‘Lightweight Composition of Ad-Hoc Enterprise-Class Applications Fritzsche, M.; Johannes, J.; Zschaler, S.; Zherebtsov, A. & Terekhov, with Context-aware Enterprise Mashups,’ Proceedings of the 1st A. (2008), ‘Application of Tracing Techniques in Model-Driven International Workshop on User-Generated Services (UGS 2009), Performance Engineering,’ 4th ECMDA Traceability Workshop Springer Verlag, p. 10. (ECMDA-TW) Proceedings, pp. 111–120. Godehardt, E. (2009), ‘A Framework for Contextualized Visualization Fritzsche, M.; Kilian-Kehr, R. & Gilani, W. (2009), ‘Guided Uncer- supporting Informal Learning,’ International Journal of Advanced tainty Reduction in Automatically Generated Business Simulations,’ Corporate Learning (iJAC) Volume 2(3), pp. 21–26. to appear in SIMUL09 conference proceedings,’ IEEE. Godehardt, E.; Doehring, M.; Faatz, A. & Goertz, M. (2008), ‘KAJAL – An Algorithm for Workflow Navigation in Informal Learning.’ 66 I SAP Research Report 2009/2010 I Publications

Godehardt, E.; Schneider, C.; Lokaiczyk, R. & Faatz, A. (2009), Grebner, O. (2009), ‘Using Personal Information Management Infra- ‘Contextualized Visualization at the Workplace,’ Proceedings of the structures to Facilitate User-Generated Services for Personal Use,’ International Conference on E-Learning in the Workplace (ICELW), CEUR-WS. New York, USA. Grebner, O. & Ebner, H. (2008), ‘Collaborative Tasks using Meta- Goeb, A.; Schreiber, D.; Hamdi, L.; Aitenbichler, E. & Muehlhaeuser, data Conglomerates – The Social Part of the Semantic Desktop,’ M. (2009), ‘Reducing User Perceived Latency with a Middleware Proceedings of I-SEMANTICS ‘08, Graz, Austria, 3–5 September, for Mobile SOA Access,’ IEEE International Conference on Web 2008. Services, 2009. ICWS 2009, pp. 366–373. Grebner, O.; Ong, E. & Riss, U. V. (2008), ‘KASIMIR – Work process Gomez, L.; Laube, A.; Ribiere, V.; Sorniotti, A.; Trefois, C.; Valente, embedded task management leveraging the Semantic Desktop,’ Multi- M. & Wetterwald, P. (2008), ‘Encryption-Based Access Control for konferenz Wirtschaftsinformatik, GITO-Verlag, Berlin, pp. 715–726. Building Management,’ Proceedings of the Fifth Annual International Conference on Mobile and Ubiquitous Systems: Computing, Net- Grebner, O. & Riss, U. V. (2008), ‘Implicit Metadata Generation working and Services (MOQUIBITOUS08). on the Semantic Desktop Using Task Management as Example,’ Formal Ontologies Meet Industry – Proceedings of FOMI 2008 – Gomez, L.; Laube, A. & Sorniotti, A. (2008), ‘Design Guidelines for 3rd Workshop on Formal Ontologies Meet Industry, 5–6 June, 2008, Integration of Wireless Sensor Networks with Enterprise Systems,’ in Torino, Italy, p. 33. ACM Digital Library, Proceedings of the International Conference on MOBILe Wireless MiddleWARE, Operating Systems, and Applications. Grebner, O. & Riss, U. V. (2008), ‘Leveraging Personal Information in Enterprise Environments – Problem Framework and Solution Outline Gomez, L.; Laube, A. & Sorniotti, A. (2008), ‘Access Control in using the Nepomuk Social Semantic Desktop,’ Proceedings of the Mobile and Ubiquitous Environments.’ 9th European Conference on Knowledge Management (ECKM), South- ampton Solent University, Southampton, UK, 4–5 September 2008. Gomez, L.; Laube, A.; Sorniotti, A. (2009); ‘Trustworthiness Assess- ment of Wireless Sensor Data for Business Applications,’ Proceed- Greunen, D. V.; Doerflinger, J.; Merz, C.; Friedland, C. & de Louw, ings of the IEEE Advanced Information Networking & Conference. R. (2009), ‘Sekhukhune Living Lab: Lessons learnt from end user community building and interaction.’ Gomez, L.; Laube, A.; Ulmer, C. (2009); ‘Secure Sensor Networks for Public Safety,’ Proceedings of the IEEE International Conference Grummt, E. & Mueller, M. (2008), ‘Fine-Grained Access Control for on Homeland Security Technologies, I. EPC Information Services,’ The Internet of Things 2008, Springer Verlag, pp. 35–49. Grammel, B. (2009), ‘Towards a Generic Traceability Framework for Model-Driven Software Engineering.’ Grummt, E. & Schill, A. (2009), ‘Datensicherheit trotz transparenter Gueterstroeme – Kooperative Zugriffskontrolle fuer den Liefer- Grammel, B. & Voigt, K. (2009), ‘Foundations for a Generic Trace- kettenuebergreifenden Einsatz automatisch erfasster Produktdaten,’ ability Framework in Model-Driven Software Engineering,’ Proceed- Wissenschaftliche Zeitschrift der TU Dresden. ings of the ECMDA Traceability Workshop 2009. Grummt, E. & Schill, A. (2009), ‘SEnERA: An Access Control Grebner, O. (2009), ‘Architecture Framework for Higher-Level Activity Framework for EPC Information Services,’ ITA 09: proceedings of Support Using Multiple Functional Workspaces on the Desktop,’ the third international conference on Internet Technologies and WM2009: 5th Conference on Professional Knowledge Manage- Applications. ment, Solothurn, 25.3.-27.3.2009, Gesellschaft fuer Informatik. Grummt, E. & Schoeffel, M. (2008), ‘Verteilte Autorisation in RFID- Grebner, O. (2009), ‘Using Unified Personal Information in Workspac- Ereignissystemen,’ D.A.CH Security 2007. es,’ PhD thesis, Fakultaet fuer Wirtschaftswissenschaften Institut fuer Angewandte Informatik und Formale Beschreibungsverfahren (AIFB). Publications I SAP Research Report 2009/2010 I 67

Grégoire, J.-C.; Issa, O.; Belala, Y. & Wong, J. (2009), ‘A Reliable Hacid, M.-S. & Khoury, P. E. (2008), ‘Consistency Checking of Role Communications Architecture for Real-Time IP Mobile Applications,’ Assignments in Inter-Organizational Collaboration,’ 1st ACM GIS International Journal of Mobile Communications 7(4), pp. 449–469. Workshop on Security; Privacy in GIS; LBS.

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Guinard, D.; Michahelles, F.; Iraji, S.; Hirvola, H. & Fleisch, E. (2008), Haller, J. (2008), ‘STORE Stochastic Reputation Service for Virtual ‘EPCFind: Implementing a Mobile Lost and Found Infrastructure,’ Organizations,’ Joint iTrust and PST Conferences on Privacy, Trust Proceeding of the Ninth Workshop on Mobile Computing Systems Management and Security. and Applications (HotMobile). Haller, S.; Karnouskos, S. & Schroth, C. (2009), ‘The Internet of Guinard, D.; von Reischach, F.; Michahelles, F. & Fleisch, E. (2008), Things in an Enterprise Context,’ Future Internet – FIS 2008, First ‘Mobile IoT Toolkit: Connecting the EPC Network to MobilePhones,’ Future Internet Symposium, Vienna 2008, Springer Verlag, pp. The University of Oldenburg. 14–28.

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Guinard, D. & Trifa, V. M. (2008), ‘Mashing Up Manufacturing Thanks Hazarika, S. M.; Sarmah, A. & Sinha, S. K. (2008), ‘Security Pattern to Java SOAs,’ Zurich. Lattice: A Formal Model to Organize Security Patterns,’ 2nd Inter- national Workshop on Secure Systems Methodologies Using Guinard, D.; Trifa, V. M.; Pham, T. & Liechti, O. (2009), ‘Towards Patterns. Physical Mashups in the Web of Things,’ Proceedings of INSS 2009 (IEEE Sixth International Conference on Networked Sensing Heil, A.; Gaedke, M. & Meinecke, J. (2009), ‘Modeling Resources Systems). in a Service-Oriented World,’ Proceedings of the 42nd Annual Hawaii International Conference on System Sciences. Guinard, D.; Trifa, V.; Spiess, P.; Dober, B. & Karnouskos, S. (2009), ‘Discovery and On-Demand Provisioning of Real-World Heinrich, M.; Boehm-Peters, A. & Knechtel, M. (2009), ‘A Platform Web Services,’ IEEE International Conference on Web Services, to Automatically Generate and Incorporate Documents into an ICWS 2009, Los Angeles, CA, USA. Ontology-Based Content Repository,’ The 9th ACM Symposium on Document Engineering. Guinard, D.; Trifa, V. M. & Weiss, M. (2009), ‘Are You Energy- Efficient? Sense It on the Web!,’ Adjunct Proceedings of Pervasive Heinrich, M.; Boehm-Peters, A. & Knechtel, M. (2008), ‘MoDDo – 2009 (International Conference on Pervasive Computing). A Tailored Documentation System for Model-Driven Software De- velopment,’ Proceedings of the IADIS WWW/Internet Conference. Guzman, J. G.; Schaffers, H.; Bilicki, V.; Merz, C. & Valenzue, M. (2008), ‘Living Labs Fostering Open Innovation and Rural Devel- Heinrich, M. & Lochmann, H. (2009), ‘EMF und SWT: Datenmodell opment: Methodology and Results,’ ICE 2008 14th International und UI effizient verheiratet!,’ Eclipse Magazin(3). Conference on Concurrent Enterprising. Heinrich, M.; Rummler, A.; Voigt, K. & Winkler, M. (2009), ‘Modell- persistenz mit EMF,’ Java SPEKTRUM(4). 68 I SAP Research Report 2009/2010 I Publications

Heinzl, S.; Seiler, D.; Juhnke, E. & Freisleben, B. (2009), ‘Exposing Hoyer, V.; Gilles, F.; Fleischmann, K.; Dreiling, A. & Stanoevska- Validity Periods of Prices for Resource Consumption to Web Service Slabeva, K. (2009), ‘SAP Research RoofTop Marketplace,’ Pro- Users via Temporal Policies,’ Proceedings of the 11th International ceedings of the 2nd Workshop on Mashups, Enterprise Mashups Conference on Information Integration and Web-Based Applications and Lightweight Composition on the Web (MEM 2009) in conjunc- & Services (iiWAS2009), ACM Press and OCG book series. tion with 18th International World Wide Web Conference (WWW2009).

Heinzl, S.; Seiler, D.; Unterberger, M.; Nonenmacher, A. & Freisleben, Hoyer, V.; Gilles, F.; Janner, T. & Stanoevska-Slabeva, K. (2009), B. (2009), ‘MIRO: A Mashup Editor Leveraging Web, Grid and ‘SAP Research RoofTop Marketplace: Putting a Face on Service- Cloud Services,’ Proceedings of the 11th International Conference Oriented Architectures,’ Proceedings of the IEEE Congress on on Information Integration and Web-Based Applications & Services Services (SERVICES 2009), IEEE Service Computing, p. 8. (iiWAS2009), ACM Press and OCG book series. Hoyer, V.; Janner, T.; Delchev, I.; Fuchsloch, A.; LÃ³pez, J.; Ortega, Hengstler, C. & Rode, J. (2009), ‘SAP integriert die OPC Unified S.; Fernández, R.; Moeller, K. H.; Rivera, I.; Reyes, M. & Fradinho, Architecture,’ Computer and Automation Mai. M. (2009), ‘The FAST Platform: An Open and Semantically-Enriched Platform for Designing Multi-Channel and Enterprise-Class Gadgets,’ Heuser, L. (2008), ‘Vision einer Web-basierten Dienstleistungsge- Proceedings of the International Conference in Service-Oriented sellschaft,’ it – Information Technology 50(2), p. 4. Computing (ICSOC), Springer Verlag, p. 15.

Hladik, J. (2009), ‘Tableaus and Automata for Description Logics,’ Hoyer, V.; Janner, T.; Schroth, C.; Delchev, I. & Urmetzer, F. (2009), AutoTab09 – TABLEAUX 2009 Workshop on Tableaux versus ‘FAST Platform: A Concept for User-Centric, Enterprise Class,’ automata as logical decision methods. Proceedings of the 5th Conference of Professional Knowledge Man- agement, Poster Session, Gesellschaft fuer Informatik (GI), p. 5. van Ho, H.; Compton, P.; Benatallah, B.; Vayssiere, J.; Menzel, L. & Vogler, H. (2009), ‘An Incremental Knowledge Acquisition Method Hoyer, V. & Stanoevska-Slabeva, K. (2009), ‘Enterprise Mashup: IT- for Improving Duplicate Invoices Detection,’ Proceedings of the 25th Baukasten fuer Fachabteilungen,’ Wirtschaftsinformatik & Manage- International Conference on Data Engineering, ICDE 2009, IEEE, ment (WuM) 2009–3, pp. 26–31. pp. 1415–1418. Hoyer, V. & Stanoevska-Slabeva, K. (2009), ‘How to Handle the Hoffmann, F.; Oertel, N. & Vogt, H. (2008), ‘Visualization of Supply Long Tail of Business Negotiations: The Open Negotiation Environ- Chain Events for Anti-Counterfeiting,’ RFID Systech Workshop. ment (ONE) Platform,’ Proceedings of the First International on Digital Business (DIGIBIZ), Springer Verlag, p. 8. Hoyer, V. (2008), ‘Modeling Collaborative e-Business Processes in SME Environments,’ Journal of Information Science Technology. Hoyer, V. & Stanoevska-Slabeva, K. (2009), ‘Generic Business Model Types for Enterprise Mashup Intermediaries,’ Proceedings Hoyer, V. (2008), ‘Zusammengeruehrt. Ad-hoc-Software aus der of the 15th Americas Conference on Information Systems, AIS. Fachabteilung,’ iX – Magazin fuer Professionelle Informationstechnik 10, 98–102. Hoyer, V. & Stanoevska-Slabeva, K. (2009), ‘Design Principles of Enterprise Mashups,’ Proceedings of the 1st Workshop on Knowl- Hoyer, V.; Bucherer, E. & Schnabel, F. (2008), ‘Collaborative edge Services & Mashups (KSM09), Gesellschaft fuer Informatik e-Business Process: Transforming Private EPC to Public BPMN (GI), p. 10. Business Process Models,’ Lecture Notes in Computer Science (LNCS), Springer (Berlin et al.), p. 12. Hoyer, V. & Stanoevska-Slabeva, K. (2009), ‘Enterprise Mashups – Umdenken im Projektmanagement,’ iX kompakt IT Projekte 2009(3), Hoyer, V. & Fischer, M. (2008), ‘Market Overview of Enterprise pp. 90–94. Mashup Tools,’ Lecture Notes in Computer Science. Hoyer, V. & Stanoevska-Slabeva, K. (2008), ‘Enterprise Mashups – Individualisierung der Softwareherstellung und -anwendung.’ Publications I SAP Research Report 2009/2010 I 69

Hoyer, V.; Stanoevska-Slabeva, K.; Janner, T. & Schroth, C. (2008), Janiesch, C.; Ruggaber, R. & Sure, Y. (2008), ‘Eine Infrastruktur ‘Enterprise Mashups: Design Principles Towards the Long Tail of fuer das Internet der Dienste,’ HMD – Praxis der Wirtschafts- User Needs,’ Proceedings of the 2008 IEEE International Conference informatik 45(261). on Services Computing (SCC 2008), IEEE Computer Society. Janiesch, C. & Stein, A. (2008), ‘Adapting Standards to Facilitate Hoyer, V.; Stanoevska-Slabeva, K. & Vom Brocke, J. (2009), ‘On the Transition from Situational Model to Reference Model,’ BPM the Contribution of Reference Modeling for Organizing Enterprise 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, Mashup Environments,’ Proceedings of the 12th International Work- semantics4ws; Lecture Notes in Computer Science, Springer shop on Reference Modeling (RefMod), Springer Verlag. Verlag, pp. 405–416.

Hu, J. (2009), ‘Idea to Derive Security Policies from Collaborative Janner, T.; Lampathaki, F.; Hoyer, V.; Mouzakitis, S.; Charalabidis, Business Processes,’ Proceedings of the 1st Workshop on Service- Y. & Schroth, C. (2008), ‘A Core Component-Based Modeling Oriented Business Networks and Ecosystems (SOBNE ‘09), EDOC. Approach for Achieving e-Business Semantics Interoperability,’ Journal of Theoretical and Applied Electronic Commerce Research Hu, J. & Klein, A. (2009), ‘A Benchmark of Transparent Data (JTAER). Encryption for Migration of Web Applications in the Cloud,’ 2009 International Workshop on Security in Cloud Computing (SCC09).’ Janner, T. & Schroth, C. (2008), ‘Internet of Services – Lightweight Composition and Enterprise Mashups @ SAP Research St. Gallen.’ Ion, M.; Koshutanski, H.; Hoyer, V. & Telesca, L. (2008), ‘Rating Agencies Interoperation for Peer-to-Peer Online Transactions,’ Janner, T.; Schroth, C. & Schmid, B. F. (2008), ‘Modeling Service Proceedings of the Second International Conference on Emerging Systems for Collaborative Innovation in the Enterprise Software Security Information, Systems and Technologies (SECURWARE Industry – The St. Gallen Media Reference Model Applied,’ Pro- 2008), p. 6. ceedings of the 2008 IEEE International Conference on Services Computing (SCC 2008), IEEE Computer Society, pp. 145–152. Issa, O.; Grégoire, J.-C.; Belala, Y.; Wong, J. & Bage, M. (2008), ‘3G Video Uploading Applications: Performance and Improvements,’ Janner, T.; Siebeck, R.; Schroth, C. & Hoyer, V. (2009), ‘Patterns IEEE MultiMedia 15(4), pp. 58–67. for Enterprise Mashups in B2B Collaborations to Foster Lightweight Composition and End-User Development,’ Proceedings of the IEEE Jampani, R.; Xu, F.; Wu, M.; Perez, L. L.; Jermaine, C. M. & Haas, 7th International Conference on Web Services (ICWS 2009), IEEE P. J. (2008), ‘MCDB: A Monte Carlo Approach to Managing Computer Society Press (Washington D.C.). Uncertain Data,’ SIGMOD Conference, pp. 687–700. Jerzak, Z. (2009), ‘XSiena: The Content-Based Publish/Subscribe Janeiro, J.; Preußner, A.; Springer, T.; Schill, A. & Wauer, M. (2009), System,’ PhD thesis, Dresden University of Technology. ‘Improving the Development of Service-Based Applications Through Service Annotations,’ Proceedings of IADIS WWW/Internet 2009. Jerzak, Z.; Fach, R. & Fetzer, C. (2008), ‘Adaptive Internal Clock Synchronization,’ SRDS 2008: 27th International Symposium on Janiesch, C. (2009), ‘Enhancing the Accessibility of Enterprise Reliable Distributed Systems, IEEE Computer Society, Naples, Italy, System Documentation with Domain Ontologies,’ AIS Transaction pp. 217–226. on Enterprise Systems 1(2), pp. 27–35. Jerzak, Z. & Fetzer, C. (2008), ‘Bloom Filter Based Routing for Janiesch, C. & Fischer, R. (2009), ‘Information Systems and Health- Content-Based Publish/Subscribe,’ DEBS ‘08: Proceedings of care XXXI: Improving Infection Control Process Efficiency to Reduce the Second International Conference on Distributed Event-Based Hospital Acquired Infections,’ Communications of the AIS 24(1), Systems, ACM, pp. 71–81. pp. 557–570. Jerzak, Z. & Fetzer, C. (2008), ‘BFSiena: A Communication Substrate Janiesch, C.; Fleischmann, K. & Dreiling, A. (2008), ‘Extending Ser- for StreamMine,’ DEBS ‘08: Proceedings of the Second International vices Delivery with Lightweight Composition,’ 1st Web Information Conference on Distributed Event-Based Systems, ACM, Rome, Systems Engineering Workshop on Mashups, Enterprise Mashups Italy, pp. 321–324. and Lightweight Composition on the Web (MEM & LCW). Lecture Notes in Computer Science 5176, pp. 162–171. 70 I SAP Research Report 2009/2010 I Publications

Jerzak, Z. & Fetzer, C. (2009), ‘Soft State in Publish/Subscribe,’ Karg, L. M.; Grottke, M. & Beckhaus, A. (2009), ‘Conformance DEBS ‘09: Proceedings of the Third International Conference on Quality and Failure Costs in the Software Industry: An Empirical Distributed Event-Based Systems, ACM. Analysis of Open Source Software,’ Proceedings of the 2009 IEEE International Conference on Industrial Engineering and Engineering Jerzak, Z.; Fetzer, C.; Wojcicki, R. & Hryn, G. (2009), ‘Soft State Management, IEEE Society. in the XSiena Publish/Subscribe System,’ DEBS ‘09: Proceedings of the Third International Conference on Distributed Event-Based Karnouskos, S. (2009), ‘Efficient Sensor Data Inclusion in Enterprise Systems, ACM. Services,’ Datenbank-Spektrum 9(28), 5–10.

Juenemann, K. & Kowalkiewicz, M. (2008), ‘Yowie: Information Karnouskos, S.; Bangemann, T. & Diedrich, C. (2009), ‘Integration Extraction in a Service Enabled World,’ 6th International Conference of Legacy Devices in the Future SOA-based Factory,’ 13th IFAC on Service-Oriented Computing (ICSOC08). Symposium on Information Control Problems in Manufacturing (INCOM), Moscow, Russia. Jugel, U. (2009), ‘Generating Smart Wrapper Libraries for Arbitrary APIs,’ Software Language Engineering, Second International Con- Karnouskos, S.; Colombo, A. W.; Lastra, J. L. M. & Popescu, C. ference, Springer Verlag. (2009), ‘Towards the Energy Efficient Future Factory,’ Proceedings of the 7th IEEE International Conference on Industrial Informatics Junghans, M.; Riehle, D.; Gurram, R.; Kaiser, M.; Lopes, M. & Yalcinalp, INDIN 2009, Cardiff, UK, pp. 367–371. U. (2008), ‘A Grammar for Standardized Wiki Markup,’ Proceedings of the 2008 International Symposium on Wikis, ACM Press. Karnouskos, S.; Guinard, D.; Savio, D.; Spiess, P.; Baecker, O.; Trifa, V. & de Souza, L. M. S. (2009), ‘Towards the Real-Time Enter- Kadner, K. (2008), Erweiterung einer Komponentenplattform zur prise: Service-based Integration of Heterogeneous SOA-Ready Unterstuetzung multimodaler Anwendung mit foederierten End- Industrial Devices with Enterprise Applications,’ Proceedings of the geraeten, TUDpress, Dresden. 13th IFAC Symposium on Information Control Problems in Manufac- turing (INCOM), Moscow, Russia, pp. 2127–2132. Kadner, K.; Huebsch, G.; Knechtel, M.; Springer, T. & Pohl, C. (2009), ‘Multimodality in Mobile Computing and Mobile Devices: Methods Karnouskos, S. & de Holanda, T. N. (2009), ‘Simulation of a Smart for Adaptable Usability: Platform Support for Multimodality on Grid City with Software Agents,’ European Modelling Symposium Mobile Devices,’ IGI Global. (EMS 2009), Athens, Greece.

Kaiser, M. & Lemcke, J. (2008), ‘Towards a Framework for Policy- Karnouskos, S. & Izmaylova, A. (2009), ‘Simulation of Web Service– Oriented Enterprise Management,’ Papers from the AAAI Spring Enabled Smart Meters in an Event-Based Infrastructure,’ Proceedings Symposium. of the 7th IEEE International Conference on Industrial Informatics INDIN 2009, Cardiff, UK, pp. 125–130. Kallel, S.; Charfi, A.; Dinkelaker, T.; Mezini, M. & Jmaiel, M. (2009), ‘Specifying and Monitoring Temporal Properties in Web Services Karnouskos, S.; Kauffman, R. J.; Lawrence, E. & Pousttchi, K. (2008), Compositions,’ Proceedings of the 7th IEEE European Conference ‘Guest Editorial: Research Advances for the Mobile Payments Arena,’ on Web Services (ECOWS), IEEE Computer Society. Electronic Commerce Research and Applications 7(2), pp. 137–140.

Kallel, S.; Charfi, A.; Mezini, M.; Jmaiel, M. & Klose, K. (2009), Karnouskos, S.; Mian, M. & Junaid, T. (2008), ‘An Agent-Based ‘From Formal Access Control Policies to Runtime Enforcement Simulation of SOA-Ready Devices,’ uksim 0, pp. 330–335. Aspects,’ Proceedings of the 1st International Symposium on Engineering Secure Software and Systems (ESSoS), Springer Karnouskos, S.; Savio, D.; Spiess, P.; Guinard, D.; Trifa, V. & Verlag, pp. 16–31. Baecker, O. (2010), ‘Real-World Service Interaction with Enterprise Systems in Dynamic Manufacturing Environments,’ Artificial Intelli- Karg, L. M. & Beckhaus, A. (2008), ‘Analysis of Software Quality gence Techniques for Networked Manufacturing Enterprises Man- Cost Modeling’s Industrial Applicability with Focus on Defect Esti- agement, Springer Verlag. mation,’ Proceedings of the 2008 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2008), IEEE Society, pp. 287–291. Publications I SAP Research Report 2009/2010 I 71

Karnouskos, S. & Tariq, M. M. J. (2009), ‘Using Multi-Agent Systems Kerschbaum, F. & Sorniotti, A. (2009), ‘RFID-Based Supply Chain to Simulate Dynamic Infrastructures Populated with Large Numbers Partner Authentification and Key Agreement,’ WISEC 2009, 2nd ACM of Web Service–Enabled Devices,’ Proceedings of the International Conference on Wireless Network Security, March 16–18, 2009, Symposium on Autonomous Decentralized Systems ISADS ‘09, Zurich, Switzerland. Athens, Greece, pp. 1–7. Kerschbaum, F. & Vayssiere, J. (2008), ‘Privacy-Preserving Data Karnouskos, S. & Tariq, M. M. J. (2008), ‘An Agent-Based Simu- Analytics as an Outsourced Service,’ Proceedings of the ACM lation of SOA-Ready Devices,’ 10th International Conference on Workshop on Secure Web Services. Computer Modeling and Simulation, Cambridge, England, IEEE Computer Society, pp. 330–335. Kett, H.; Voigt, K.; Scheithauer, G. & Cardoso, J. (2008), ‘Service Engineering in Business Ecosystems,’ Proceedings of the XVIII Karnouskos, S. & Weidlich, A. (2009), ‘Integrating Smart Houses International RESER Conference, Fraunhofer IRB, pp. 1–22. with the Smart Grid Through Web Services for Increasing Energy Efficiency,’ 10th IAEE European Conference, Energy, Policies and Kharbili, M. E.; Stein, S.; Markovic, I. & Pulvermueller, E. (2008), Technologies for Sustainable Economies, Vienna, Austria ‘Towards a Framework for Semantic Business Process Compliance Management,’ Proceedings of the 1st Intl Workshop on Governance, Karnouskos, S. & Weidlich, A. (2009), ‘Wenn der Windpark mit der Risk and Compliance – Applications. Waschmaschine redet,’ Wirtschaftsinformatik & Management. Kharbili, M. E.; Stein, S.; Markovic, I. & Pulvermueller, E. (2008), Kasper, E.; Oberle, D.; Holtmann, C.; Schwarzkopf, C. & Seese, D. ‘Towards Policy-Powered Semantic Enterprise Compliance Manage- (2009), ‘Think Tank Seminar – Thinking Outside the Box,’ Karlsruher ment – Discussion Paper,’ 3rd International Workshop on Semantic Transfer 38, pp. 12–15. Business Process Management.

Kaufman, V.; Natchetoi, Y. & Ponomarev, V. (2008), ‘On-Demand Kilian-Kehr, R. & Theilmann, W. (2008), ‘Quality Considerations in Mobile CRM Applications for Social Marketing,’ Proceedings of the SAP Architectures.’ International Conference on e-Business (ICE-B 2008). Klein, A. (2009), ‘Operations Research for Quality Improvement of Kerrigan, M.; Mocan, A.; Simperl, E. & Fensel, D. (2009), ‘Modeling Sensor Data,’ Proceedings of the 23rd European Conference on Semantic Web Services with the Web Service Modeling Toolkit,’ Operational Research. Journal of Network and System Management 17(3), pp. 326–342. Klein, A. & Seidler, K. (2009), ‘Datenqualitaet in relationalen Daten- Kerschbaum, F. (2008), ‘Practical Privacy-Preserving Benchmarking,’ bankmanagementsystemen,’ Studierendenprogramm der 13. GI- 23rd IFIP International Information Security Conference (SEC). Fachtagung Datenbanksysteme fuer Business, Technologie und Web.

Kerschbaum, F. (2008), ‘Building A Privacy-Preserving Benchmark- Knechtel, M. (2008), ‘Access Rights and Collaborative Ontology ing Enterprise System,’ Enterprise Information Systems 2(4). Integration for Reuse Across Security Domains,’ Proceedings of the ESWC 2008 Ph.D. Symposium, pp. 36–40. Kerschbaum, F.; Dahlmeier, D.; Schroepfer, A. & Biswas, D. (2009), ‘On the Practical Importance of Communication Complexity for Knechtel, M. (2008), ‘Access Restriction Inside Ontologies,’ Pro- Secure MultiParty Computation Protocols,’ 24th ACM Symposium ceedings of the 1st Internet of Services Doctoral Symposium 2008 on Applied Computing. at International Conference on Interoperability of Enterprise Systems and Applications (I-ESA08). Kerschbaum, F. & Deitos, R. (2008), ‘Security Against the Business Partner,’ 5th ACM Workshop On Secure Web Services. Knechtel, M. & Hladik, J. (2008), ‘RBAC Authorization Decision with DL Reasoning,’ ICWI ‘08: Proceedings of the IADIS Inter- Kerschbaum, F. & Schaad, A. (2008), ‘Privacy-Preserving Social national Conference WWW/Internet. Network Analysis for Criminal Investigations,’ Proceedings of the ACM Workshop on Privacy in the Electronic Society. Knechtel, M.; Hladik, J. & Dau, F. (2008), ‘Using OWL DL Reason- ing to decide about authorization in RBAC,’ OWLED ‘08: Proceedings of the OWLED 2008 Workshop on OWL: Experiences and Directions. 72 I SAP Research Report 2009/2010 I Publications

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Kohler, M.; Brucker, A. D. & Schaad, A. (2009), ‘ProActive Caching: Kubczak, C.; Margaria, T.; Kaiser, M.; Lemcke, J. & Knuth, B. Generating Caching Heuristics for Business Process Environments,’ (2008), ‘Abductive Synthesis of the Mediator Scenario with jABC International Conference on Computational Science and Engineering and GEM,’ EON. (CSE), IEEE Computer Society, Los Alamitos, CA, USA, pp. 207–304. Kuerschner, C.; Condea, C.; Kasten, O. & Thiesse, F. (2008), Kohler, M. & Fies, R. (2009), ‘ProActive Caching – A Framework for ‘Discovery Service Design in EPCglobal Network – Towards Full Performance Optimized Access Control Evaluations,’ POLICY ‘09: Supply Chain Visibility.’ Proceedings of the 2009 IEEE International Symposium on Policies for Distributed Systems and Networks, IEEE Computer Society, pp. Kumar, S. S. & Benameur, A. (2008), ‘A Formal Solution to Rewriting 92–94. Attacks on SOAP Messages,’ ACM International Workshop on Secure Web Services. Kohler, M. & Fies, R. (2009), ‘ProActive Caching. IEEE International Symposium on Policies for Distributed Systems and Networks Kumar, V.; Schwan, K.; Iyer, S.; Chen, Y. & Sahai, A. (2008), ‘The (POLICY),’ IEEE Press. State-Space Approach to SLA-Based Management,’ Network Operations and Management Symposium (NOMS). Kohler, M. & Schaad, A. (2008), ‘Avoiding Policy-Based Deadlocks in Business Processes,’ ARES ‘08: Proceedings of the 2008 Third Lamparter, S.; Ankolekar, A.; Oberle, D.; Studer, R. & Weinhardt, C. International Conference on Availability, Reliability and Security, (2008), ‘Semantic Specification and Evaluation of Bids in Web-Based IEEE Computer Society, pp. 709–716. Markets,’ Journal of Electronic Commerce Research and Applications 7(3), pp. 313–329. Kohler, M. & Schaad, A. (2008), ‘ProActive Access Control for Business Process-driven Environments,’ 24th Annual Computer Lampathaki, F.; Mouzakitis, S.; Janner, T.; Schroth, C.; Askounis, D. Security Applications Conference (ACSAC 2008), IEEE Computer & Hoyer, V. (2008), ‘Achieving Cross-Country Electronic Documents Society. Interoperability with the Help of a CCTS-Based Modelling Frame- work,’ The electronic Journal for E-Commerce Tools & Applications Kok, K.; Karnouskos, S.; Nestle, D.; Dimeas, A.; Weidlich, A.; (eJETA) 2(3). Warmer, C.; Strauss, P.; Buchholz, B.; Drenkard, S.; Hatziargyriou, N. & Lioliou, V. (2009), ‘Smart Houses for a Smart Grid,’ CIRED Landry, J.-F.; Ulmer, C.; Gomez, L. & EuroISI’08, I. (2008), ‘A 20th International Conference on Electricity Distribution, Prague, Framework Enabling Usage of Fuzzy Workflows for Crisis Manage- Czech Republic, pp. 1–4. ment Stakeholders.’

Kotsokalis, C. & Winkler, U. (2009), ‘Translation of Service Level Lange, T.; Kowalkiewicz, M.; Springer, T. & Raub, T. (2009), ‘Over- Agreements: A Generic Problem Definition,’ The 3rd Workshop on coming Challenges in Delivering Services to Social Networks in Non-Functional Properties and SLA Management in Service-Oriented Location Centric Scenarios,’ 2009 International Workshop on Computing NFPSLAM-ICSOC 2009. Location Based Social Networks (LBSN ‘09) in conjunction with 17th ACM SIGSPATIAL International Conference on Advances in Kowalkiewicz, M. & Juenemann, K. (2008), ‘Improving information Geographic Information Systems. quality in email exchanges by identifying entities and related objects,’ Second Workshop on Information Credibility on the Web (WICOW Laube, A. & Gomez, L. (2009), ‘Ontological Middleware for Dynamic 2008). Wireless Sensor Data Processing.’

Kozyura, V.; Roth, A. & Wei, W. (2009), ‘Local Enforceability and Lehmann, S. & Ruggaber, R. (2008), ‘Revenue and Pricing Models Inconsumable Messages in Choreography Models,’ Proceedings for Software Vendors with a Focus on Software-as-a-Service,’ Pro- of 4th South-East European Workshop on Formal Methods ceedings of the 1st Internet of Services Doctoral Symposium 2008. (SEEFM09),’ IEEE. Publications I SAP Research Report 2009/2010 I 73

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Lehner, W. & Klein, A. (2009), ‘How to Optimize the Quality of Sensor Li, K. & Khoury, P. E. (2008), ‘Secure Remote Healthcare Environ- Data Streams,’ 4th International Multi-Conference on Computing in ment Using Serenity,’ EuroTrustAmI. the Global Information Technology. Lincourt, D.; Peukert, H. & Kowalkiewicz, M. (2008), ‘Situational Leidig, T. (2008), ‘R&BI Semantic Wiki – Practical Use Cases.’ Common Operating Picture for Collaborative Sensemaking,’ Pro- ceedings of the 13th International Command and Control Research Lemcke, J. (2009), ‘Light-Weight Semantic Integration of Generic and Technology Symposium. Behavioral Component Descriptions,’ 7th Semantic Enterprise Application Integration for Business Processes, IGI Global. Lindner, M. A. & Murugesan, S. (2009), ‘Cloud Supply Chain Management (C-SCM),’ Cutter IT Journal issue Cloud Computing: Lemcke, J. & Friesen, A. (2008), ‘Semi-Automatic Design of Collab- IT’s Day in the Sun?, 15. orative Business Processes,’ FUSION, Demonstrating Research Results on Enterprise Interoperability, Workshop at Intl Conf. Interop- Lindstaedt, S. N.; Scheir, P.; Lokaiczyk, R.; Kump, B.; Beham, G. & erability for Enterprise Software (i-ESA). Pammer, V. (2008), ‘Knowledge Services for Work-Integrated Learning,’ Proceedings of EC-TEL 2008. Lemcke, J.; Kaiser, M.; Kubczak, C.; Margaria, T. & Knuth, B. (2008), ‘Advances in Solving the Mediator Scenario with jABC and jABC Liu, J.; Derzsi, Z.; Raus, M.; Kipp, A.; Wimmer, M. A.; Scholl, H. J. /GEM,’ 7th Semantic Web Services Challenge Workshop, part of & Ferro, E. (2008), ‘eGovernment Project Evaluation: An Integrated the 7th International Semantic Web Conference ISWC. Framework,’ 5184/2008, pp. 85–97.

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Lokaiczyk, R. (2008), ‘Unsupervised Acquisition of Desktop Appli- Markovic, I. (2008), ‘Advanced Querying and Reasoning on Business cation Taxonomies,’ Proceedings of the IEEE International Confer- Process Models,’ Proceedings of the 11th International Conference ence on Advanced Learning Technologies, ICALT 2008, Santander, on Business Information. Spain. Markovic, I. & Hasibether, F. (2009), ‘Towards Integrating Perspec- Lokaiczyk, R.; Godehardt, E.; Faatz, A. & Meyer, M. (2008), ‘On tives and Abstraction Levels in Business Process Modeling,’ Pro- Resource Acquisition in Adaptive Workplace-Embedded E-Learning ceedings of the 11th Int. Conf. on Enterprise Information Systems, Environments,’ Proceedings of the International Conference on pp. 286–291. E-Learning in the Workplace (ICELW), New York, USA. Markovic, I.; Hasibether, F.; Jain, S. & Stojanovic, N. (2009), ‘Process- Lokaiczyk, R. & Goertz, M. (2008), ‘Extending Low Level Context Oriented Semantic Business Modeling,’ Wirtschaftsinformatik (1), Events by Data Aggregation,’ 8th International Conference on pp. 683–694. Knowledge Management (IKNOW ‘08), Special Track on User Context and User Models (UCUM). Markovic, I.; Jain, S.; El-Gayyar, M.; Cremers, A. B. & Stojanovic, N. (2009), ‘Modeling and Enforcement of Business Policies on Lokaiczyk, R. & Goertz, M. (2008), ‘Context Aggregator: A Heuristic- Process Models with Maestro,’ ESWC, pp. 873–877. Based Approach for Automated Feature Construction and Selection,’ Proceedings of the European Conference on Artificial Intelligence Markovic, I. & Kowalkiewicz, M. (2008), ‘Linking Business Goals (ECAI). to Process Models in Semantic Business Process Modeling,’ Pro- ceedings of the 12th IEEE Int. EDOC Conf., Munich, Germany. Lu, R.; Sadiq, S. W. & Governatori, G. (2009), ‘On Managing Business Processes Variants,’ Data Knowl. Eng. 68(7), pp. 642–664. Markovic, I.; Pereira, A. C. & Stojanovic, N. (2008), ‘A Framework for Querying in Business Process Modeling,’ Semantic Web Lu, R.; Sadiq, S. W.; Governatori, G. & Yang, X. (2009), Defining Technology in Business Information Systems at MKWI 2008. Adaptation Constraints for Business Process Variants. Marrón, P. J.; Karnouskos, S.; Minder, D. & Consortium, C. (2009), Ludwig, A. & Kowalkiewicz, M. (2009), ‘Supporting Service Level Research Roadmap on Cooperating Objects, European Commission, Agreement Creation with Past Service Behavior Data,’ Proceedings Office for Official Publications of the European Communities. of the 1st Workshop on Service Discovery and Selection in SOA Ecosystems. May, N. & Moerkotte, G. (2009), ‘Normalization and Translation of XQuery,’ IGI Global. Mallouli, W.; Bessayah, F.; Cavalli, A. & Benameur, A. (2008), ‘Security Rules Specification and Analysis Based on Passive Testing,’ May, N. & Weber, I. (2008), ‘Information Gathering for Semantic The IEEE Global Communications Conference (GLOBECOM 2008). Service Discovery and Composition in Business Process Modeling,’ Advances in Enterprise Engineering – combined proceedings of the Mao, M.; Peng, Y. & Spring, M. (2008), ‘Neural Network based CIAO! and the EOMAS workshop at CAiSE08.’ Constraint Satisfaction in Ontology Mapping,’ Proceeding of AAAI 2008. Mehandjiev, N.; Stoitsev, T.; Grebner, O.; Scheidl, S. & Riss, U. V. (2008), ‘End-User Development for Task Management: Survey of Mao, M.; Peng, Y. & Spring, M. (2008), ‘A Harmony Based Adaptive Attitudes and Practices,’ in, IEEE Symposium on Visual Languages Ontology Mapping Approach,’ The proceeding of SWWS 2008. and Human-Centric Computing.

Mao, M.; Peng, Y. & Spring, M. (2008), ‘Integrating the IAC Neural Meijler, T. D. & Prinz, A. (2009), ‘Supporting Fine-Grained Generative Network in Ontology Mapping,’ Proceedings of 17th World Wide Model-Driven Evolution,’ Software and Systems Modeling 8(4). Web Conference (WWW 2008). Meinecke, J. (2009), Foederation im Web Engineering, VDM Verlagsservicegesellschaft. Publications I SAP Research Report 2009/2010 I 75

Meinecke, J.; Turowski, K. & Gaedke, M. (2009), ‘Unterstuetzung Mocan, A.; Facca, F.; Loutas, N.; Peristeras, V.; Goudos, S. & der Evolution Foederativer Systeme im Web Engineering,’ PhD Tarabanis, K. (2009), ‘Solving Semantic Interoperability Conflicts thesis, Chemnitz University of Technology. in Cross-Border e-Government Services,’ International Journal On Semantic Web and Information Systems. Mentzas, G. & Friesen, A. (2009), ‘Semantic Enterprise Application Integration for Business Processes: Service-Oriented Frameworks,’ Modiba, F. & Ngassam, E. (2009), ‘ICT Usage by Women-Owned IGI Global. Enterprises in South Africa,’ International Journal of Interdisciplinary Social Sciences. Menzel, M.; Wolter, C. & Meinel, C. (2008), ‘Towards the Aggre- gation of Security Requirements in Cross-Organizational Service Mohagheghi, P.; Fernandez, M. A.; Martell, J. A.; Fritzsche, M. & Compositions,’ Proceedings of the 11th BIS, Springer LNCS. Gilani, W. (2008), ‘MDE Adoption in Industry: Challenges and Success Criteria,’ MODELS08 Event LNCS (Selected Papers),’ Merz, C. (2009), ‘Incubating Micro Enterprises in Rural South Africa Springer Verlag. – The Use Case of Virtual Buying Cooperatives,’ in Muenchner Kreis conference ICT for the next 5 billion people, Berlin 2009. Montagut, F.; Molva, R. & Golega, S. T. (2008), ‘Automating the Composition of Transactional Web Services,’ International Journal Mesnil, P.-C.; Ulmer, C.; Gomez, L. & 2009, I. I. (2009), ‘Web- of Web Services Research 5(1). Based Communication Between Embedded Systems and an ERP.’ Montagut, F.; Molva, R. & Golega, S. T. (2008), ‘The Pervasive Mi, N.; Casale, G.; Cherkasova, L. & Smirni, E. (2009), ‘Injecting Workflow: A Decentralized Workflow System Supporting Long- Realistic Burstiness into a Traditional Client-Server Benchmark,’ Running Transactions,’ IEEE Transactions on Systems, Man and Proceedings of the ICAC. Cybernetics Part C. Special issue on Enterprise services computing editors. Miche, M.; Bohnert, T. M. & Kunz, P. (2009), ‘The Internet of Vehicles or the Second Generation of Telematic Services,’ ERCIM Moreira Sá de Souza, L.; Spiess, P.; Guinard, D.; Koehler, M.; News 77, pp. 43–45. Karnouskos, S. & Savio, D. (2008), ‘SOCRADES: A Web Service Based Shop Floor Integration Infrastructure,’ Internet of Things Miche, M.; Schreiber, D. & Hartmann, M. (2009), ‘Core Services 2008 Conference, Zurich, Switzerland, Springer Verlag, pp. 50–67. for Smart Products,’ AmI-Blocks09: 3rd European Workshop on Smart Products,’ pp. 1–4. Mosconi, M.; Charfi, A.; Svacina, J. & Wloka, J. (2008), ‘Applying and Evaluating AOM for Platform Independent Behavioral UML Mischler, I.; Janner, T.; Schroth, C. & Schmid, B. F. (2009), ‘Ge- Models,’ Proceedings of the 12th Aspect-Oriented Modelling schaeftsmodelle fuer organisationsuebergreifende Business Workshop. Services im E-Government,’ Proceedings 9. Internationale Tagung Wirtschaftsinformatik Business Services: Konzepte, Technologien, Moshapo, S. & Ngassam, E. (2008), ‘Enterprise Interoperability: Anwendungen (Vienna, Austria), p. 10. Towards a Framework for Enterprise Applications Deployment in Emerging Economy SMEs,’ Proceedings of the 14th International Miseldine, P. (2008), ‘Automated XACML Policy Reconfiguration for Conference on Concurrent Enterprising. Evaluation Optimization,’ 30th International Conference on Software Engineering (ICSE 2008), The 4th International Workshop on Soft- Mueller, J. (2009), ‘Supporting Change in Business Process Models ware Engineering for Secure Systems (SESS08), Leipzig, Germany, Using Pattern-Based Constraints,’ Enterprise, Business-Process, pp. 10–18. May 2008.’ and Information Systems Modelling, Springer Verlag, Berlin Heidel- berg, pp. 27–32. Miseldine, P. L.; Flegel, U. & Schaad, A. (2008), ‘Supporting Evidence- Based Compliance Evaluation for Partial Business Process Out- Mueller, J. (2009), ‘A Rule-Based Approach to Match Structural sourcing Scenarios,’ Proceedings of the 16th IEEE International Con- Patterns with Business Process Models,’ Proceedings of the 3rd ference of Requirements Engineering, 1st International Workshop on International Symposium on Rules, Applications and Interoperability, Requirements Engineering and Law, IEEE. Springer Verlag, Berlin Heidelberg, pp. 208–215 76 I SAP Research Report 2009/2010 I Publications

Mueller, J. (2008), Anwendungs- und Transaktionsisolation unter Oberle, D.; Bhatti, N.; Brockmans, S.; Niemann, M. & Janiesch, C. Java: Grundlagen, Schwachstellen, Loesungsansaetze, VDM (2009), ‘Effiziente Handhabung von Service Informationen im Internet Verlag Dr. Mueller, Saarbruecken. der Dienste,’ Wirtschaftsinformatik 5.

Mueller, J. & Spruth, W. G. (2008), ‘Anwendungs- und Transaktions- Oberle, D.; Bhatti, N.; Brockmans, S.; Niemann, M. & Janiesch, C. isolation unter Java,’ Informatik – Forschung und Entwicklung 22(2), (2009), ‘Countering Service Information Challenges in the Internet pp. 59–69. of Services,’ Journal of Business & Information System Engineering (BISE) 5. Mueller, W.; Schmid, B. F.; Schroth, C. & Janner, T. (2009), ‘IT Architecture in the Swiss Public Sector: General Design Rules: Oberle, D.; Grimm, S. & Staab, S. (2009), ‘An Ontology for Soft- A Position Paper.’ ware,’ Handbook on Ontologies, Springer Verlag.

Muthmann, K.; Loeser, A.; Barczynski, W. & Brauer, F. (2009), ‘Near- Oertel, N. (2009), ‘Tracking Based Product Authentication: Catching Duplicate Detection for Web-Forums,’ IDEAS ‘09: Proceedings of Intruders in the Supply Chain,’ European Conference on Information the 2009 International Symposium on Database Engineering and Systems. Applications. Olbricht, S. & Klein, A. (2009), ‘Data Quality Provisioning for Uncer- Namoune, A.; Nestler, T. & de Angeli, A. (2009), ‘End-User Devel- tain Decision Support,’ Proceedings of the 23rd European Conference opment of Service-Based Applications,’ Proceedings of the 2nd on Operational Research. Workshop on HCI and Services at HCI 2009. Olston, C.; Reed, B.; Srivastava, U.; Kumar, R. & Tomkins, A. (2008), Natchetoi, Y.; Kaufman, V. & Shapiro, A. (2008), ‘Service-Oriented ‘Pig Latin: a Not-So-Foreign Language for Data Processing,’ SIGMOD Architecture for Mobile Applications,’ Proceedings of the 1st inter- ‘08: Proceedings of the 2008 ACM SIGMOD international confer- national workshop on Software architectures and mobility, ACM ence on Management of data, ACM, pp. 1099–1110. New York, NY, USA, pp. 27–32. Ong, E.; Riss, U. V.; Grebner, O. & Ying, D. (2008), ‘Semantic Task Nestler, T. (2008), ‘Towards a Mashup-Driven End-User Programming Management Framework,’ Proceedings of I-KNOW ‘08, Special of SOA-based Applications,’ Proceedings of the 10th International Track Knowledge Services, Graz, Austria, 3–5 September, 2008. Conference on Information Integration and Web-based Applications & Services. Pacheco-Sanchez, S.; Scotney, B.; McClean, S. & Parr, G. (2009 ), ‘Application of Data Mining to Performance Management of Dis- Nestler, T.; Dannecker, L. & Pursche, A. (2009), ‘User-Centric tributed Enterprise Systems,’ Lecture Notes in Computer Science. Composition of Service Front-Ends at the Presentation Layer,’ Proceedings of the 1st International Workshop on User-generated Paschos, G. S.; Papapanagiotou, I. & Bohnert, T. M. (2009), ‘Power Services at ICSOC 2009. Saving Mechanisms in 802.16/802.16e,’ WiMAX Network Planning and Optimization, Auerbach Publications CRC Press. Nestler, T.; Feldmann, M.; Preuÿner, A. & Schill, A. (2009), ‘Service Composition at the Presentation Layer Using Web Service Annota- Paulheim, H. (2008), ‘On Applying Matching Tools to Large-Scale tions,’ Proceedings of the First International Workshop on Light- Ontologies,’ Proceedings of the 3rd International Workshop on weight Integration on the Web (ComposableWeb09) at ICWE.’ Ontology Matching (OM-2008), CEUR-WS.org.

Nestler, T.; Feldmann, M. & Schill, A. (2008), ‘Design-Time Support Paulheim, H. (2009), ‘Ontology-Based Modularization of User Inter- to Create User Interfaces for Service-Based Applications,’ Pro- faces,’ EICS ‘09: Proceedings of the 1st ACM SIGCHI Symposium ceedings of the IADIS WWW/Internet Conference. on Engineering interactive computing systems, ACM, pp. 23–28.

Nieto, Y.; Reiner, G. & Raus, M. (2008), Cross Border Supply Paulheim, H. (2009), ‘Ontologies for User Interface Integration,’ Chain: Operational Benefits of E-Customs and E-Taxation. The Semantic Web – ISWC 2009, pp. 973–981. Publications I SAP Research Report 2009/2010 I 77

Paulheim, H.; Doeweling, S.; Tso-Sutter, K.; Probst, F. & Ziegert, T. Raus, M. (2009), ‘Value Assessment of Business-to-Government (2009), ‘Improving Usability of Integrated Emergency Response IT Innovation: A Case Study,’ Proceedings of the 22nd Bled Confer- Systems: The SoKNOS Approach,’ Proceedings from Workshop ence, Bled, Slovenia, June 14–17. zur IT-Unterstuetzung von Rettungskraeften, pp. 1435–1449. Raus, M.; Boutellier, R.; Simmons, G. & Thomas, B. (2009), Paulheim, H. & Probst, F. (2009), ‘A Framework for Ontologies- ‘Facilitating e-Commerce Adoption: An Electronic Customs System,’ Based User Interface Integration,’ ISWC 2009 – Posters and Demos. Book: E-Commerce Adoption and Small Business in the Global Marketplace. Paulheim, H. & Probst, F. (2009), ‘Semantic Software Plugins,’ (in review). Raus, M.; Fluegge, B.; Boutellier, R.; Janssen, M.; Gil-Garcia, J. R. & Chun, S. A. (2008), ‘Innovation Steps in the Diffusion of e-Customs Paulheim, H. & Probst, F. (2009), ‘Ontology-Enhanced User Solutions,’ ACM International Conference Proceeding Series 289, Interfaces: Approaches and Trends,’ (in review). pp. 315–324.

Pedrinaci, C.; Markovic, I.; Hasibether, F. & Domingue, J. (2009), Raus, M.; Fluegge, B. & Schumacher, R. (2008), ‘Neue Zollabwick- ‘Strategy-Driven Business Process Analysis,’ BIS, pp. 169–180. lung in der Schweiz,’ Swiss Export 4. Quartal, pp. 39–41.

Plattner, H. (2009), ‘A Common Database Approach for OLTP and Raus, M.; Fluegge, B. & Boutellier, R. (2009), ‘Electronic Customs OLAP Using an In-Memory Column Database,’ SIGMOD Conference, Innovation: an Improvement of Governmental Infrastructure,’ ACM, pp. 1–2. Government Information Quarterly 26(2), pp. 246–256.

Pohl, C.; Charfi, A.; Gilani, W.; Goebel, S.; Grammel, B.; Lochmann, Raus, M.; Kipp, A. & Boutellier, R. (2008), ‘Diffusion of H.; Rummler, A. & Spriestersbach, A. (2008), ‘Aspect-Oriented e-Government IT Innovation: a Case of Failure?,’ Amsterdam: IOS Press. Software Development in Business Application Engineering,’ Proceedings of the 7th International Conference on Aspect-Oriented von Reischach, F. & Dada, A. (2008), ‘Displaying Dynamic Carbon Software Development. Footprints of Products on Mobile Phones,’ Adjunct Proceedings of Pervasive 2008. Presser, M.; Eurich, M.; Barnaghi, P. & Villalonga, C. (2009), ‘The Real World Internet: Integrating the Physical World with the Digital Ren, Y.; Groener, G.; Lemcke, J.; Rahmani, T.; Friesen, A.; Zhao, World of the Network of the Future,’ Global IEEE Communications Y.; Pan, J. Z. & Staab, S. (2009), ‘Validating Process Refinement Magazine – Newsletter Section 47(4), pp. 1–4. with Ontologies,’ 5th International Workshop on Semantic Web Enabled Software Engineering(SWESE), CEUR-WS.org, pp. 1–15. Probst, F. (2008), ‘Observations, Measurements and Semantic Reference Spaces,’ Special Issue: Ontological Foundations for Ren, Y.; Lemcke, J.; Friesen, A.; Rahmani, T.; Zivkovic, S.; Gregorcic, Conceptual Modeling. Journal of Applied Ontology. B.; Bartho, A.; Zhao, Y. & Pan, J. Z. (2009), ‘Task Representation and Retrieval in an Ontology-Guided Modelling System,’ OWL: van Putten, B.-J.; Kuestner, M. & Rosjat, M. (2009), ‘The Future Experiences and Directions (OWLED), CEUR-WS.org. Factory Initiative at SAP Research,’ Proceedings of the 14th IEEE Conference on Emerging Technologies and Factory Automation. Rensing, C.; Zimmermann, B.; Meyer, M.; Lehmann, L. & Steinmetz, R. (2008), ‘Wiederverwendung von multimedialen Lernressourcen Rahaman, M. A.; Roudier, Y.; Miseldine, P. & Schaad, A. (2009), im Re-Purposing und Authoring by Aggregation,’ Prozessorientiertes ‘Ontology-Based Secure XML Content Distribution,’ IFIP SEC 2009, Authoring Management: Methoden, Werkzeuge und Anwendungs- 24th International Information Security Conference, May 18–20, 2009, beispiele fuer die Erstellung von Lerninhalten, pp. 19–40. Pafos, Cyprus. Riedl, C.; May, N.; Finzen, J. & Stathel, S. (2009), ‘Managing Rahaman, M. A.; Roudier, Y. & Schaad, A. (2008), ‘Distributed Access Service Innovations with an Idea Ontology,’ Proceedings of the XIX. Control For XML Document Centric Collaborations,’ The 12th IEEE International Conference of RESER. Enterprise Computing Conference (EDOC 2008). 78 I SAP Research Report 2009/2010 I Publications

Riehle, D. (2008), ‘End-User Programming with Application Wikis,’ Rudolph, C.; Compagna, L.; Carbone, R.; Muñoz, A. & Repp, J. Proceedings of the 2008 International Symposium on Wikis, ACM (2009), ‘Verification of S&D Solutions for Network Communications Press. and Devices,’ Security and Dependability for Ambient Intelligence, Springer Verlag, pp. 143–164. Riehle, D.; Ellenberger, J.; Menahem, T.; Mikhailovski, B.; Natchetoi, Y.; Naveh, B. & Odenwald, T. (2009), ‘Bringing Open Source Best Rummler, A. & Voigt, K. (2009), ‘Abgelegt – Von Aepfeln und Birnen: Practices into Corporations Using a Software Forge,’ IEEE Software. EMF-Modelle mit Teneo in Datenbanken speichern,’ Eclipse Magazin(3).

Riska, A.; Mi, N.; Casale, G. & Smirni, E. (2009), ‘Feasibility Regions: Samsonowa, T. (2008), ‘Measuring Research Objectives by adequate Exploiting Trade-offs Between Power and Performance in Disk Drives,’ Key Performance Indicators,’ EIASM, 18th European Doctoral Proceedings of HOTMETRICS. Summer School on Technology Management – Innovation at Crossroads, Leuven, Belgium. Riss, U. V. & Grebner, O. (2008), ‘Including Temporal Aspects of Work in the Handling and Reuse of Tasks and Task Patterns,’ Pro- Samsonowa, T.; Buxmann, P. & Gerteis, W. (2009), ‘Defining ceedings of the 9th European Conference on Knowledge Manage- KPI sets for Industrial Research Organizations – A Performance ment (ECKM), Southampton Solent University, Southampton, UK, Measurement Approach,’ International Journal of Innovation 4–5 September 2008. Management Volume No. 13(Issue No. 02), pp. 157–176.

Riss, U. V.; Jurisch, M. & Kaufman, V. (2009), ‘Email in Semantic Samsonowa, T. & Gerteis, W. (2009), ‘Utilizing a Cluster Approach Task Management,’ Proceedings of 2009 IEEE Conference on to Measure Performance in Industrial Research Organizations,’ Commerce and Enterprise Computing, IEEE Computer Society, Proceedings of The XX International Society for Professional pp. 468–475. Innovation Management (ISPIM) Conference: The Future of Innovation, Vienna. Riss, U. V.; Schmidt, B.; Herlambang, C.; Jurisch, M.; Ying, D.; Grebner, O.; Edlund, H.; Groth, K. & Lindquist, S. (2008), ‘2nd Sarma, A. D.; Dong, L. & Halevy, A. Y. (2008), ‘Bootstrapping Pay- Prototype of SAP Research NEPOMUK Desktop – NEPOMUK As-You-Go Data Integration Systems,’ ACM SIGMOD international Deliverable D10.3.’ conference on Management of data 2008 (SIGMOD 2008).

Riss, U. V.; Schmidt, B.; Stoitsev, T.; Lange, C. & Reutelshoefer, J. Savio, D.; DeRemer, B. & Karnouskos, S. (2010), ‘Application,’ (2009), ‘Task Patterns in Collaborative Semantic Task Management OPC from Data to Connectivity, Softing GmbH. as Means of Corporate Experience Preservation,’ FGWM 09 – Workshop on Knowledge and Experience Management, pp. 40–47. Savio, D. & Karnouskos, S. (2008), ‘Web-Service Enabled Wireless Sensors in SOA Environments,’ Proceedings of 13th IEEE International Riss, U. V.; Weber, I. & Grebner, O. (2008), ‘Business Process Conference on Emerging Technologies and Factory Automation, Modeling, Task Management, and the Semantic Link,’ Proceedings ETFA 2008, Hamburg, Germany, IEEE, pp. 952–958. of the AAAI Spring Symposium: AI Meets Business Rules and Process Management. Savio, D.; Karnouskos, S.; de Souza, L. M. S.; Trifa, V.; Guinard, D. & Spiess, P. (2009), ‘Reactive Business Processes for Factory Rochwerger, B.; Caceres, J.; Montero, R. S.; Breitgand, D.; Elmroth, Automation,’ Proceedings of the 7th IEEE International Conference E.; Galis, A.; Levy, E.; Llorente, I. M.; Nagin, K. & Wolfsthal, Y. (2009), on Industrial Informatics INDIN 2009, Cardiff, UK, pp. 620–625. ‘The RESERVOIR Model and Architecture for Open Federated Cloud Computing,’ IBM Systems Journal, in press. Savio, D.; Karnouskos, S.; Wuwer, D. & Bangemann, T. (2008), ‘Dynamically Optimized Production Planning Using Cross-Layer SOA,’ Rolia, J.; Casale, G.; Krishnamurthy, D.; Dawson, S. & Kraft, S. Proceedings of the 32nd Annual IEEE International Computer Software (2009), ‘Predictive Modeling of SAP ERP Applications: Challenges and Applications Conference, COMPSAC 2008, Turku, Finland, and Solutions,’ Proceedings of the ROSSA 2009 workshop. IEEE Computer Society, Washington, DC, USA, pp. 1361–1365.

Roth, S. (2009), ‘A Scalable Communication Platform for Push- Based Mobile Web Services.’ Publications I SAP Research Report 2009/2010 I 79

Schaad, A.; Miseldine, P. L.; Flegel, U. & Wolter, C. (2009), ‘A Schmidt, K.-U. & Stojanovic, L. (2008), ‘From Business Rules to Framework for Seamless and Compliant Service Consumption in Application Rules in Rich Internet Applications,’ To be published in Outsourcing Scenarios,’ Proceedings of the Second International BIS, Springer. Workshop on Governance, Risk and Compliance – Applications in Information Systems (GRCIS 2009), CEUR. Schmidt, K.-U.; Stuehmer, R.; Doerflinger, J.; Rahmani, T.; Thomas, S. & Stojanovic, L. (2008), ‘Adaptive Reactive Rich Internet Applica- Schaffers, H.; Guzman, J. G. & Merz, C. (2009), ‘Networked Living tions: A Context-Aware Personalization Framework,’ to be published Lab as Methodology to Enhance Rural Innovation Systems: A Case in Annals of Information Systems, Special Issue “Semantic Web & Study,’ ICE 2009 15th International Conference on Concurrent Web 2.0.” Enterprising. Schmidt, K.-U.; Stuehmer, R. & Stojanovic, L. (2008), ‘Blending Scheithauer, G.; Voigt, K.; Bicer, V.; Heinrich, M.; Strunk, A. & Winkler, Complex Event Processing with the RETE Algorithm,’ iCEP2008: 1st M. (2009), ‘ISE Workbench: Integrated Service Engineering,’ Business International workshop on Complex Event Processing for the Future Process Management Conference 2009. Internet collocated with the Future Internet Symposium (FIS2008).

Scheithauer, G.; Voigt, K.; Bicer, V.; Heinrich, M.; Strunk, A. & Winkler, Schmitt, J. (2008), ‘Pricing Strategies for Providers of Cross- M. (2009), ‘Integrated Service Engineering Workbench: Service Company Coordination Services.’ Engineering for Digital Ecosystems,’ Proceedings of the International ACM Conference on Management of Emergent Digital EcoSystems Schnabel, F.; Bucherer, E. & Heck, U. (2009), ‘Towards a Common (MEDES) 2009. Public Service Infrastructure for Swiss Universities,’ Proceedings of ICEIS 2009. Schmerl, S.; Flegel, U. & Meier, M. (2008), ‘Systematic Signature Engineering by Re-Use of Snort Signatures,’ Proceedings of the 24th Schneider, C. (2008), ‘Graphische Integration bestehender International IEEE Annual Computer Security Applications Conference Informationen zur kontextualisierten Unterstuetzung wissens- (ACSAC 2008), IEEE Computer Society. intensiver Arbeitsplaetze,’ PhD thesis, TU Darmstadt.

Schmid, B. F.; Schroth, C.; Miche, M. & Janner, T. (2009), ‘Valuating Scholte, T. & Kirda, E. (2009), ‘Achieving Life-Cycle Compliance Modular Architectures for Cross-Company Electronic Interaction,’ of Service-Oriented Architectures,’ 2nd SETOP International Communications of the IBIMA (CIBIMA) forthcoming, 13. Workshop on Autonomous and Spontaneous Security.

Schmidt, B.; Riss, U. V.; Spaniol, M.; Li, Q. & Klamma, R. (2009), Schroth, C.; Janner, T. & Schmid, B. F. (2008), ‘HERA, Helvetic ‘Task Patterns as Means to Experience Sharing,’ 353–363. Reference Architecture.’

Schmidt, K.-U.; Anicic, D. & Stuehmer, R. (2008), ‘Event-Driven Schwach, W. (2009), ‘Schema-Matching unter Wiederverwendung Reactivity: A Survey and Requirements Analysis,’ SBPM2008: von Mapping-Fragmenten,’ Master thesis, Universitaet Karlsruhe. 3rd international Workshop on Semantic Business Process Manage- ment in conjunction with 5th European Semantic Web Conference Schulte, S.; Kadner, K.; Repp, N. & Steinmetz, R. (2009), ‘Applied (ESWC08), CEUR Workshop Proceedings (CEUR-WS.org, ISSN Service Engineering for Single Services and Corresponding Service 1613–0073). Landscapes,’ Proceedings of 15th Americas Conference on Infor- mation Systems (AMCIS 2009). Schmidt, K.-U.; Doerflinger, J.; Rahmani, T.; Sahbi, M.; Stojanovic, L. & Thomas, S. (2008), ‘An Ontology and Rule-Based Architecture Seguran, M.; Hébert, C. & Frankova, G. (2008), ‘Secure Workflows for the Adaptation of Rich Internet Applications,’ To be published in Development from Early Requirements Analysis.’ ESWC, Springer Verlag. Sell, C. & Braun, I. (2009), ‘Using a Workflow Management System Schmidt, K.-U.; Oberle, D. & Deissner, K. (2008), ‘Taking Enterprise to Manage Emergency Plans,’ Proceedings of the 6th International Search to the Next Level,’ Proceedings of the Poster and Demon- ISCRAM Conference. stration Session at the 7th International Semantic Web Conference (ISWC2008), Karlsruhe, Germany, October 28, 2008, CEUR Work- shop Proceedings. 80 I SAP Research Report 2009/2010 I Publications

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Zimmermann, B. (2008), ‘Pattern-basierte Prozessbeschreibung und -unterstuetzung: Ein Werkzeug zur Unterstuetzung von Prozessen zur Anpassung von E-Learning-Materialien.’

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Zinnen, A.; Hambach, S.; Faatz, A.; Lindstaedt, S. N.; Beham, G.; Godehardt, E.; Goertz, M. & Lokaiczyk, R. (2008), ‘Datenschutz- fragen bei der Etablierung einer Arbeitsprozess-integrierten e-Learning- Loesung,’ DeLFI 2008: 6. e-Learning Fachtagung Informatik.

Zinnen, A. & Schiele, B. (2008), ‘A New Approach to Enable Gesture Recognition in Continuous Data Streams,’ Proceedings of 12th IEEE International Symposium on Wearable Computers (ISWC 2008), Pittsburgh, USA.

Zinnen, A.; Schiele, B. & Ziegert, T. (2008), ‘Browsing Patient Records During Ward Rounds with a Body Worn Gyroscope,’ Proceedings of 11th IEEE International Symposium on Wearable Computers (ISWC), Boston, USA.

Zumstein, O.; Schmid, B. F.; Janner, T. & Schroth, C. (2008), ‘SEDEX Integration mit HERA – Helvetic eGovernment Reference Architecture.’ 86 I SAP Research Report 2009/2010 I Best Paper Awards

APPENDIX BEST PAPER AWARDS 2008/2009

Beckhaus, A.; Karg, L. & Hanselmann, G. Cuevas, A.; Khoury, P. E.; Gomez, L.; Laube, A. & Sorniotti A. Applicability of Software Reliability Growth Modeling in the Quality A Security Pattern for Untraceable Secret Handshakes Assurance Phase of a Large Business Software Vendor Best Paper Award Best Paper Award The Third International Conference on Emerging Security 33rd Annual IEEE International Computer Software and Applications Information, Systems, and Technologies Conference (COMPSAC 2009) June 18–23, 2009 July 20–24, 2009 Athens, Greece Seattle, USA Kirkham, T.; Savio, D.; Smit, H.; Harrison, R.; Hoyer, V. & Stanoevska-Slabeva, K. Monfared, R.P. & Phaithoonbuathong, P. Towards a Reference Model for Grassroots Enterprise Mashup SOA Middleware and Automation: Services, Applications, Environments and Architectures Best Paper Award Best Presentation Paper Award 17th European Conference for Information Systems (ECIS) 6th IEEE Conference on Industrial Informatics June 10, 2009 July 13–16, 2009 Verona, Italy Daejeon, Korea

Hoyer, V. & Stanoevska-Slabeva, K. Fritzsche, M.; Picht, M.; Gilani, W.; Spence, I.; Generic Business Model Types for Enterprise Mashup Brown, J. & Kilpatrick, P. Intermediaries Extending BPM Environments of Your Choice with Performance- Best Paper Award Related Decision Support 15th Americas Conference for Information Systems (AMCIS) Best Paper Award August 8, 2009 7th Business Process Management Conference (BPM’09) San Francisco, USA September 8–10, 2009 Ulm, Germany Hoyer, V.; Gilles, F.; Janner, T. & Stanoevska-Slabeva, K. SAP Research RoofTop Marketplace: Putting a Face on Mohagheghi, P.; Fernandez, A.M.; Martell, J.A.; Service-Oriented Architecture Fritzsche, M. & Gilani, W. 2nd Place MDE Adoption in Industry: Challenges and Success Criteria IEEE Service Cup Contest Best Paper Award July 10, 2009 Challenges in Model-Driven Software Engineering (ChaMDE) Los Angeles, USA at MODELS’08 September 28–October 3, 2008 Toulouse, France Events I SAP Research Report 2009/2010 I 87

Appendix A SELECTION OF SAP RESEARCH Events 2009/2010

SAP Community

DSAG Technology Days Mastering SAP Technologies Conference Darmstadt, Germany, February 18–19, 2009 Brisbane, Australia, June 15–16, 2009 Marcus Schramm, Nikolas Jansen, Demo, Title: Demo and Usability Dr. Alexander Dreiling, Demo, Title: Prototype Demos in the Tests for the SAP Developer Network Natural Language Search BirdsEye and Rooftop Projects Prototype Dr. Marek Kowalkiewicz, Demo, Title: Prototypes in the BirdsEye and Yowie Projects SAP Quality Day 2009 Karsten Ploesser, Demo, Title: SAP Research’s Contribution to St. Leon Rot, Germany, May 6–7, 2009 SAP NetWeaver Business Process Management Dr. Andreas Roth, Sebastian Wieczorek, Booth Dr. Andreas Roth, Sebastian Wieczorek, Invited talk, Title: Automated TechTour – Opening SAP Labs Test Generation Sao Leopoldo, Brazil, June 24, 2009 Prof. Dr. Lutz Heuser, Keynote, Title: Vision of the Future Internet SAPPHIRE 2009 and ASUG 2009 Orlando, Florida, May 11–14, 2009 SAP User Group Day (East) Dr. Norman May, Demo, Title: Agora Service Marketplace Dresden, Germany, June 26, 2009 Oliver Baecker, Steffen Roesinger, Sascha Roth, Booth: SAP IBU Dr. Jochen Rode, Carsten Puschke, Future Factory, SAP Research Insurance, Demo, Title: Mobile First Notice of Loss Center Dresden Guided Tour

SAP World Tour Paris SAP Research Curatorship Meeting Paris, France, June 2–3, 2009 Spring 2009: Public Security - A Review of SoKNOS Cedric Ulmer, Booth Barcelona, Spain, July 3-5, 2009

SAP Utilities Thought Leadership Seminar: “SAP Energy Day” SAP World Tour 2009 Toronto, Canada, June 9, 2009 Regensdorf, Switzerland, August 24–27, 2009 Stamatis Karnouskos, Invited talk, Title: The Future of Energy Dr. Florian Urmetzer, Dr. Juergen Vogel, Invited talk, Title: The Markets Future of Service-Oriented Architecture Modeling

SAP Community Day SAP Open House Vertical Integration in Process – Life Science Brisbane, Australia, June 14, 2009 and Consumer Goods Industry Karsten Ploesser, Demo, Title: SAP Research’s contribution to Heidelberg, Germany, September 17, 2009 SAP NetWeaver Business Process Management Reiner Bildmayer, Invited talk, Title: Beyond the Vertical Dr. Marek Kowalkiewicz, Demo, Title: Prototypes in the BirdsEye Integration – Thoughts to Enrich Your Assets and Yowie Projects Dr. Alexander Dreiling, Demo, Title: Prototype Demos in the SAP World Tour 2009 BirdsEye and Rooftop Projects Copenhagen, Denmark, September 24, 2009 Dr. Joachim Schaper, Keynote, Title: Timeless Software 88 I SAP Research Report 2009/2010 I Events

SAP Community SAP UK & Ireland User Group Dublin, Ireland, September 24, 2009 Dr. Ben Greene, Dr. Maik Lindner, Invited talk, Title: Applied Research in Collaboration with Customers

Manufacturing Integration & Execution Symposium at the Future Factory, SAP Research Center Dresden Dresden, Germany, October 13, 2009 Carsten Puschke, Dr. Jochen Rode, Future Factory, SAP Research Center Dresden Guided Tour

SAP TechEd 2009 Phoenix Phoenix, Arizona, October 13–16, 2009 Dr. Marek Kowalkiewicz, Demo, Title: Yowie Project Laurent Gomez, Demo, Title: Sensor Monitoring for Smart Energy Saving

SAP TechEd 2009 Vienna Vienna, Austria, October 27–29, 2009 Dr. Marek Kowalkiewicz, Demo, Title: Yowie Project Dr. Alexander Dreiling, Demo, Title: Google Wave-Gravity

SAP Automotive Symposium Berlin, Germany, November 10–11, 2009 Dr. Thomas Michael Bohnert, Talk, Title: Pay-back-Systeme in der Mobilitätswirtschaft

SAP Research Curatorship Meeting Fall 2009: Internet of Services - Half-time of THESEUS Walldorf, Germany, December 11, 2009

Development Kick-Off Meeting (DKOM 2010) On-site sessions and broadcast sessions, worldwide, March 10-12, 2010 Several sessions by SAP Research colleagues Events I SAP Research Report 2009/2010 I 89

Scientific 6th Annual IEEE Consumer Communications & Networking 2nd International Symposium on End User Development Conference (CCNC 2009) (IS-EUD 2009) Las Vegas, Nevada, January 10–13, 2009 Siegen, Germany, March 2–4, 2009 Dr. Ralf Ackermann, Program Committee Member Michael Spahn, Paper, Title: End-User Development of Enterprise Widgets Database Roundtable HTW Dresden Roger Kilian-Kehr, Program Committee Member Dresden, Germany, January 21, 2009 Dr. habil. Gregor Hackenbroich, Invited talk, Title: Industrielle Concertation Meeting on Control of Large-Scale Systems Anwendungen und Technologien für Schemamatching (CLaSS) Brussels, Belgium, March 2, 2009 International Conference on Advanced Geographic Information Stamatis Karnouskos, Invited talk, Title: From Shop-floor to Systems & Web Services (GEOWS 2009) Enterprise Level – Dynamic Cross-layer Collaboration Cancun, Mexico, February 1–7, 2009 Dr. Adrian Mocan, Program Committee Member Software Engineering (SE 2009) Kaiserslautern, Germany, March 2–6, 2009 International Symposium on Engineering Secure Software and Dr. Dirk Voelz, Panel Discussion, Title: Guaranteed Quality – Systems (ESSoS 2009) Standard of Industrial Software Development Pisa, Italy, February 3–4, 2009 Dr. Achim D. Brucker, Helmut Petritsch, Paper, Title: On the 13th GI-Symposium on Business, Technology and the Web Efficient Evaluation of Access Control Constraints (BTW 2009) Münster, Germany, March 3, 2009 CyLab Mobility Research Center – Mobile Health Workshop Katja Seidler, Dr. Anja Klein, Paper, Title: Data Quality in Relational Mountain View, California, February 11, 2009 Database Systems Yacine Belala, Keith Klemba, Talk, Title: Optimizing Patient Care In Clinical Units Using Wireless Patient Identification and Tracking 2. Workshop zur Software-Qualitaetsmodellierung und -bewertung (SQMB 2009) 29th VDE/ITG-Section 5.2.4 Meeting Kaiserslautern, Germany, March 3, 2009 Aachen, Germany, February 12–13, 2009 Dr. Ralf Ackermann, Program Committee Member Dr. Thomas Michael Bohnert, Talk, Title: QoE-based Resource Management in Wireless Networks GI FOMSESS Annual Meeting Karlsruhe, Germany, March 5–6, 2009 13th IEEE/IFIP International Conference on Optical Networking Dr. Andreas Roth, Talk, Title: The Deploy Project at SAP Design and Modeling (IEEE/IFIP ONDM 2009) Braunschweig, Germany, February 18–20, 2009 Security Track at the ACM Symposium on Applied Computing Dr. Thomas Michael Bohnert, Invited talk, Title: The Future Internet (SAC) from an Enterprise Software Provider’s View Honolulu, Hawaii, March 8–12, 2009 Dr. Luca Compagna, Program Co-Chair 9th International Conference on Business Informatics – Business Volkmar Lotz, Program Committee Member Services: Concepts, Technologies, Applications Vienna, Austria, February 25–27, 2009 4th International Workshop on Dependability Aspects on Data Christian Brelage, Program Committee Member Warehousing and Mining Applications (DAWAM 2009) Fukuoka, Japan, March 16–19, 2009 Lift09 Dr. Ulrich Flegel, Program Committee Member Geneva, Switzerland, February 25–27, 2009 Dominique Guinard, Mihai Vlad Trifa, Workshop, Title: Internet of International Conference on Complex, Intelligent and Software Things – Next Steps and Visions of the Future Intensive Systems (CISIS 2009) Fukuoka, Japan, March 16–19, 2009 Stamatis Karnouskos, Program Committee Member 90 I SAP Research Report 2009/2010 I Events

Scientific High Level Event on ICT for Energy Efficiency (ICT4EE) Dominique Guinard, Vlad Trifa, Paper, Title: Towards the Web of Brussels, Belgium, March 19–20, 2009 Things – Web Mashups for Embedded Devices Prof. Florin Spanachi, Stamatis Karnouskos, Booth Till Janner, Volker Hoyer, Dr. Florian Urmetzer, Paper, Title: Cloud- based Enterprise Mashup Integration Services for B2B Scenarios Fundamental Approaches to Software Engineering (FASE 2009) York, United Kingdom, March 22–29, 2009 Consortium for Software Engineering Research Dr. Achim D. Brucker, Paper, Title: HOL-TestGen – An Interactive Montreal, Canada, April 26–27, 2009 Test-case Generation Framework Nolwen Mahé, Dr. Ashraf Gaffar, Yacine Belala, Keynote, Title: Business Software – And Your Technology, Academic Research Intelligent Event Processing – AAAI Spring Symposium 2009 with SAP in Canada and Worldwide Palo Alto, California, March 23–25, 2009 Kay-Uwe Schmidt, Program Committee Member 2009 International IEEE Conference on RFID Orlando, Florida, April 27–28, 2009 1st Euro-Africa Cooperation Forum on ICT Research Stephan Haller, Technical Program Committee Member (EuroAfrica2009) Dr. Harald Vogt, Technical Program Committee Member Brussels, Belgium, March 25–26, 2009 Prof. Jan Eloff, Panel Discussion, Title: Socio-economic Goals and 4th Asia Pacific Workshop on Intelligence and Security Applications Informatics (PAISI 2009) Christian Merz, Panel Discussion, Title: Public Private Partnerships Bangkok, Thailand, April 27, 2009 (PPP) – Experiences and Lessons Learned Dr. Anirban Majumdar, Program Committee Member

Workshop on Wireless Sensor Networks and Cooperating 1st International Enterprise X.0 Workshop: From Web 2.0 in Objects Enterprises towards a Corporate Web X.0 Darmstadt, Germany, March 25, 2009 Poznan, Poland, April 29, 2009 Stamatis Karnouskos, Invited talk, Title: Device to Business Kay-Uwe Schmidt, Program Committee Member Integration AKTB Workshop at BIST2009 5th IFIP Summer School on Software Technology and the Warm Poznan, Poland, April 29, 2009 Up Workshop for ACM/IEEE ICSE 2010 Dr. Johannes Meinecke, Talk, Title: EU Proposals/CEC Dresden Cape Town, South Africa, March 29–April 3, 2009 May Chan, Paper, Title: Towards a Framework for Web Service International Conference on Formal Concept Analysis (ICFCA 09) Compositions Recovery Darmstadt, Germany, May 1, 2009 Dr. Frithjof Dau, Invited talk, Title: The Advent of Diagrammatic Geoinformatik 2009 Reasoning Systems Osnabrueck, Germany, March 31–April 2, 2009 Dr. Frithjof Dau, Program Committee Member Dr. Florian Probst, Program Committee Member 4th International MCETECH Conference on e-Technologies 2nd UAE Symposium on Web Services (WSS 2009) (MCETECH 2009) Dubai, United Arab Emirates, April 15–16, 2009 Ottawa, Canada, May 4–9, 2009 May Chan, Talk, Title: Towards a Web Service Based Decision Michael Spahn, Program Committee Member Model 11th International Conference on Enterprise Information Systems 2nd Workshop on Mashups, Enterprise Mashups and Light- (ICEIS 2009) weight Composition on the Web (MEM 2009) Milan, Italy, May 6–10, 2009 Madrid, Spain, April 20, 2009 Michael Spahn, Paper, Title: End-User Development for individual- Kay-Uwe Schmidt, Program Committee Member ized Information Management Dr. Marek Kowalkiewicz, General Chair Kerstin Werner, Paper, Title: Automatic Monitoring of Logistics Dr. Alexander Dreiling, Program Committee Member Processes Using Distributed RFID-based Event Data Stamatis Karnouskos, Program Committee Member Events I SAP Research Report 2009/2010 I 91

Scientific 7th International Workshop on Security in Information Systems IEEE International Conference on Telecommunications (ITC 2009) (WOSIS 2009) Marrakech, Morocco, May 25–27, 2009 Milan, Italy, May 6–10, 2009 Dr. Thomas Michael Bohnert, Program Committee Member Stamatis Karnouskos, Program Committee Member 23rd IEEE International Conference on Advanced Information The Internet of Things Europe 2009: Emerging Technologies for Networking and Applications (AINA) the Future Bradford, United Kingdom, May 26–29, 2009 Brussels, Belgium, May 7-8, 2009 Michael Ameling, Bernhard Wolf, Paper Dr. Zoltan Nochta, Panel Discussion, Title: Standardisation and Laurent Gomez, Dr. Annett Laube, Alessandro Sorniotti, Paper, Interoperability within the Internet of Things Title: Trustworthiness Assessment of Wireless Sensor Data

IEEE International Conference on Technologies for Homeland 3rd ERCIM Workshop on eMobility Security (HST 2009) Twente, The Netherlands, May 27–28, 2009 Boston, Massachusetts, May 11–12, 2009 Dr. Thomas Michael Bohnert, Invited talk, Title: Vehicle-to- Laurent Gomez, Dr. Annett Laube, Cedric Ulmer, John Ellenberger, Infrastructure Communication Paper, Title: Secure Sensor Networks for Public Safety Command and Control System 7th International Conference on Wired/Wireless Internet John Ellenberger, Paper, Title: Application of Sensors for Emergency Communications (WWIC 2009) Response Twente, The Netherlands, May 27-29, 2009 Dr. Thomas Michael Bohnert, Program Committee Member Conference “ICT for the Next Five Billion People – Information and Communication for Sustainable Development” (Muenchner 3rd IEEE International Conference on Digital Ecosystems and Kreis) Technologies (IEEE DEST 2009) Berlin, Germany, May 12, 2009 Istanbul, Turkey, May 31–June 3, 2009 Christian Merz, Talk, Title: Incubating Micro Enterprises in Rural Dr. Christian Janiesch, Associated Reviewer South Africa – The Use Case of Virtual Buying Cooperatives Christian Merz, General Chair, Track: Business Models for 6th European Semantic Web Conference (ESWC 2009) Sustainable Development Heraklion, Greece, May 31–June 4, 2009 Dr. Adrian Mocan, Program Committee Member 15th European Wireless Conference (EWC 2009) Dr. Michael Stollberg, Program Committee Member Aalborg, Denmark, May 17–20, 2009 Dr. Daniel Oberle, Program Committee Member Dr. Thomas Michael Bohnert, Technical Committee Member 12th AGILE International Conference on Geographic Information International Workshop on Cloud Computing (Cloud 2009) Science (AGILE 2009) Shanghai, China, May 18-21, 2009 Hannover, Germany, June 3–5, 2009 Dr. Wolfgang Theilmann, Program Committee Member Dr. Florian Probst, Program Committee Member

Workshop Software Engineering for Adaptive and Self-Managing 3rd International KES Symposium on Agents and Multi-agent Systems (SEAMS 2009) Systems – Technologies and Applications (KES AMSTA 2009) Vancouver, Canada, May 18–19, 2009 Uppsala, Sweden, June 3–5, 2009 May Chan, Paper, Title: The Design of a Self-healing Composition Sergio Pacheco, External Reviewer Cycle for Web Services ACM Symposium on Access Control Models and Technologies Workshop on Software Engineering Challenges in Cloud (SACMAT 2009) Computing (ICSE Cloud 2009) Stresa, Italy, June 3–5, 2009 Vancouver, Canada, May 23, 2009 Dr. Achim D. Brucker, Helmut Petritsch, Paper, Title: Extending Dr. Wolfgang Theilmann, Program Committee Member Access Control Models with Break-glass Cedric Ulmer, Panel Discussion, Title: Spatio-Temporal Access Control – Challenges and Applications 92 I SAP Research Report 2009/2010 I Events

Scientific 17th European Conference on Information Systems (ECIS2009) 3rd IFIP WG 11.11 International Conference on Trust Verona, Italy, June 8–10, 2009 Management (IFIPTM 2009) Dr. Christian Janiesch, Talk West Lafayette, Indiana, June 15–19, 2009 Michael Spahn, Reviewer Dr. Yuecel Karabulut, General Chair Dr. Christian Janiesch, Reviewer Dr. Yuecel Karabulut, Paper, Title: Evaluating the STORE Reputation Roger Kilian-Kehr, Program Committee Member System in Multi-Agent Simulations Dr. Christian Janiesch, Associated Reviewer Volker Hoyer, Associated Reviewer 6th IEEE International Conference on Autonomic Computing (ICAC 2009) International Workshop on Sensor Network Engineering Barcelona, Spain, June 15–19, 2009 (IWSNE 2009) Daniel Scheibli, Program Committee Member Marina del Rey, California, June 9–10, 2009 Dr. Thomas Michael Bohnert, Program Committee Member 5th European Workshop on RFID Systems and Technologies (RFID-SysTech 2009) International Conference on E-Learning in the Workplace Bremen, Germany, June 16–17, 2009 (ICELW 2009) Kerstin Werner, Paper, Title: An Event-Processing Architecture for New York, New York, June 10–12, 2009 an RFID-based Logistics Monitoring System Eicke Godehardt, Christoph Schneider, Robert Lokaiczyk, Dr. Andreas Faatz, Paper, Title: Contextualized Visualization at the 2nd International Conference on Advances in Mesh Networks Workplace (MESH 2009) Athens, Greece, June 18–23, 2009 International Workshop on Integration of the Real World and the Dr. Thomas Michael Bohnert, Program Committee Member Future Internet (RWI 2009) Stamatis Karnouskos, Program Committee Member Marina del Rey, California, June 10, 2009 Dr. Thomas Michael Bohnert, Program Committee Member 3rd International Conference on Emerging Security Information, Stamatis Karnouskos, Program Committee Member Systems and Technologies (SECURWARE 2009) Athens, Greece, June 18–23, 2009 2nd International Workshop on Multiple Access Communications Dr. Ulrich Flegel, Program Committee Member (MACOM 2009) Dresden, Germany, June 14, 2009 International Workshop on the Network of the Future Dr. Thomas Michael Bohnert, Technical Committee Member (Future Net 2009) Dresden, Germany, June 18, 2009 ICC 2009 Next Generation Networking Symposium Stephan Haller, Technical Committee Member (ICC 2009 NGN) Dresden, Germany, June 14–18, 2009 2nd Workshop on Hot Topics in Measurement & Modeling of Dr. Ralf Ackermann, Program Committee Member Computer Systems (HOTMETRICS 2009) Seattle, Washington, June 19, 2009 IEEE International Conference on Communications Dr. Giuliano Casale, Paper, Title: Automatically Generating Bursty (IEEE ICC 2009) Benchmarks for Multi-Tier Systems Dresden, Germany, June 14–18, 2009 Dr. Giuliano Casale, Paper, Title: Feasibility Regions – Exploiting Dr. Thomas Michael Bohnert, Program Committee Member Tradeoffs between Power and Performance in Disk Drives

The Network of the Future: Challenges of the Internet of Things 5th International Wireless Communications and Mobile Leipzig, Germany, June 14–16, 2009 Computing Conference (IWCMC 2009) Stephan Haller, Talk, Title: Where We Are with the Internet of Leipzig, Germany, June 21–24, 2009 Things? Dr. Thomas Michael Bohnert, General Chair of the “Cross-Layer Optimized Wireless Networks” Symposium Yacine Belala, Paper, Title: Towards Identity-Based Services in IMS Dr. Ulrich Flegel, Program Committee Member Events I SAP Research Report 2009/2010 I 93

Scientific 4th Conference on Security of Network Architectures and Large-area, Organic & Printed Electronics Convention (LOPE-C) Information Systems (SAR-SSI 2009) Frankfurt am Main, Germany, June 24, 2009 Luchon, France, June 22–26, 2009 Dr. Zoltan Nochta, Invited talk, Title: Organic Electronics in Future Laurent Gomez, Program Committee Member Business Processes

6th IEEE Communications Society Conference on Sensor, Mesh 39th Annual IEEE/IFIP International Conference on Dependable and Ad Hoc Communications and Networks (SECON 2009) Systems and Networks (DSN 2009) Rome, Italy, June 22–26, 2009 Estoril, Portugal, June 29–July 2, 2009 Dr. habil. Gregor Hackenbroich Dr. Giuliano Casale, Reviewer Dr. Giuliano Casale, Paper, Title: MAP-AMVA: Approximate Mean 9th International Conference on Web Engineering (ICWE 2009) Value Analysis of Bursty Systems San Sebastian, Spain, June 22–26, 2009 Dr. Johannes Meinecke, Associated Reviewer International Conference on Model Transformation (ICMT 2009) Zurich, Switzerland, June 29–30, 2009 1st International Workshop on Lightweight Integration on the Dr. Andreas Rummler, Technical Committee Member Web (Composable Web 2009) San Sebastian, Spain, June 23, 2009 23rd European Conference on Operational Research (EURO Tobias Nestler, Talk, Title: Service Composition at the Presentation Conference 2009) Layer Using Web Service Annotations Bonn, Germany, July 5–8, 2009 Dr. Anja Klein, Kerstin Werner, Paper 2nd Workshop on Model-based Testing in Practice Enschede, The Netherlands, June 23, 2009 18th International Conference on Automated Reasoning with Dr. Alin Stefanescu, Program Committee Member Analytic Tableaux and Related Methods (AutoTab ’09/Tableaux 2009) 5th European Conference on Model-Driven Architecture Oslo, Norway, July 6, 2009 Foundations and Applications (ECMDA-FA) Dr. Jan Hladik, Paper, Title: Tableaus and Automata for Description Enschede, The Netherlands, June 23–26, 2009 Logics Dr. Alin Stefanescu, Technical Committee Member Dr. Christoph Pohl, Technical Committee Member 3rd Summer School on Generative and Transformational Tech- Mathias Fritzsche, Technical Committee Member niques in Software Engineering Braga, Portugal, July 6–11, 2009 1st International Conference on Network and Service Security Mathias Fritzsche, Invited talk, Title: Model Transformation Chains (N2S 2009) in Model-Driven Performance Engineering Paris, France, June 24–26, 2009 Stamatis Karnouskos, Program Committee Member IEEE 7th International Conference on Web Services (ICWS 2009) and 4th World Congress on Services (SERVICE 2009) 1st International Workshop on Model-Driven Product Line Los Angeles, California, July 6–10, 2009 Engineering Dominique Guinard, Invited talk, Title: Discovery and On-Demand Twente, The Netherlands, June 24, 2009 Provisioning of Real-World Web Services Dr. Steffen Goebel, Program Committee Member Patrik Spiess, Stamatis Karnouskos, Dominique Guinard, Dr. Andreas Rummler, Program Committee Member Dr. Domnic Savio, Oliver Baecker, Luciana Moreira S´a de Souza, Vlad Trifa, Paper, Title: SOA-based Integration of the Internet of 7th IEEE International Conference on Industrial Informatics Things in Enterprise Services (INDIN 2009) Cardiff, United Kingdom, June 24–26, 2009 International Conference on e-Business (ICE-B 2009) Pierre-Christophe Mesnil, Cedric Ulmer, Laurent Gomez, Paper, Milan, Italy, July 7–10, 2009 Title: Web-Based Communication Between Embedded Systems Dr. Adrian Mocan, Program Committee Member and an ERP Stamatis Karnouskos, Keynote, Title: Towards the Perfect Plant via Real-world Cross-layer Collaboration Stamatis Karnouskos, Program Committee Member 94 I SAP Research Report 2009/2010 I Events

Scientific International Workshop on Relationships and Associations in 17th International Conference on Conceptual Structures Object-Oriented Languages (RAOOL’09) (ICCS 2009) Genoa, Italy, July 7, 2009 Moscow, Russia, July 26–31, 2009 Dr. Achim D. Brucker, Program Committee Member Dr. Frithjof Dau, Program Chair Dr. Jan Hladik, Program Committee Member 14th European Conference on Pattern Languages of Programs Dr. Frithjof Dau, Martin Knechtel, Paper, Title: Access Policy Design (EuroPLoP 2009) Supported by FCA Methods Irsee, Germany, July 8-12, 2009 Dr. Daniel Oberle, Program Committee Member Dr. Birgit Zimmermann, Program Committee Member 4th International Conference on Software and Data Technologies 6th International Conference on Detection of Intrusions and (ICSOFT 2009) Malware & Vulnerability Assessment (DIMVA 2009) Sofia, Bulgaria, July 26–29, 2009 Milan, Italy, July 9–10, 2009 Michael Ameling, Bernhard Wolf, Paper Dr. Ulrich Flegel, Program Chair Dr. Ulrich Flegel, Program Committee Member 9th Wuerzburg Workshop on IP: Joint ITG and Euro-NF Work- shop “Visions of Future Generation Networks” (EuroView2009) 21st International Joint Conference on Artificial Intelligence Wuerzburg, Germany, July 27–28, 2009 (IJCAI 2009) Dr. Christian Kuhn, Invited talk, Title: Internet of Things – An Pasadena, California, July 11–17, 2009 Essential Part of the Future Internet Dr. Joerg Hoffmann, Senior Program Committee Member Dr. habil. Gregor Hackenbroich, Program Committee Member, 18th International Conference on Computer Communications Workshop on Identity and Reference in Web-based Knowledge and Networks (ICCCN 2009) Representation (IR-KR2009) San Francisco, California, August 3–6, 2009 Sergio Pacheco, External Reviewer 1st ACM SIGCHI Symposium on Engineering Interactive Com- puting Systems (EICS 2009) 5th Annual SAUG Summit 2009 Pittsburgh, Pennsylvania, July 14–17, 2009 Sydney, Australia, August 4–6, 2009 Heiko Paulheim, Paper, Title: Ontology-based Modularization of Prof. Dr. Karsten Schulz, Keynote, Title: Unveiling SAP Australia’s User Interfaces Best Kept Secret – SAP Research Brisbane and Sydney Kerstin Klemisch, Van Hai Ho, Dr. Alexander Dreiling, Booth 33rd Annual IEEE International Computer Software and Applications Conference (COMPSAC 2009) 15th Americas Conference on Information Systems Seattle, Washington, July 20–24, 2009 (AMCIS 2009) Arne Beckhaus, Paper, Title: Applicability of Software Reliability San Francisco, California, August 6–9, 2009 Growth Modeling in the Quality Assurance Phase of a Large Volker Hoyer, Associated Reviewer Business Software Vendor 4th International Multi-Conference on Computing in the Global 4th IEEE International Workshop on Engineering Semantic Agent Information Technology (ICCGI 2009) Systems Cannes, France, August 23–29, 2009 Seattle, Washington, July 20, 2009 Dr. Anja Klein, Talk, Title: Quality-Driven Optimization of Data Dr. Michael Stollberg, Program Committee Member Stream Processing

IEEE International Symposium on Policies for Distributed 35th International Conference on Very Large Data Bases Systems and Networks (Policy 2009) (VLDB 2009) London, United Kingdom, July 20–22, 2009 Lyon, France, August 24–29, 2009 Dr. Achim D. Brucker, Helmut Petritsch, Paper, Title: Delegation Falk Brauer, Wojciech Barczynski, Dr. habil. Gregor Hackenbroich, Assistance Marcus Schramm, Dr. Adrian Mocan, Felix Foerster, Demo, Title: SAP Community Search Prototype Events I SAP Research Report 2009/2010 I 95

Scientific 6th International XML Database Symposium (XSym 2009) Evaluation of Processing Time for the Synchronization of XML- Lyon, France, August 24, 2009 based Business Objects Dr. Norman May, Program Committee Member Debmalya Biswas, Program Committee Member

Workshop on Using Search Engine Technology for Information 4th Workshop on Formal Ontologies Meet Industry (FOMI 2009) Management (USETIM 2009) Vicenza, Italy, September 2, 2009 Lyon, France, August 24, 2009 Dr. Daniel Oberle, Program Committee Member Dr. Johannes Meinecke, Associated Reviewer ACM Mobility 2009 17th International Conference on Information Systems Nice, France, September 2–4, 2009 Development (ISD2008) Stephan Haller, Keynote Paphos, Cyprus, August 25–27, 2009 Joerg Doerflinger, Paper, Title: Requirements of a Mobile Dr. Christian Janiesch, Program Committee Member Procurement Framework for Rural South Africa Cedric Ulmer, Gabriel Serme, Yohann Bonillo, Paper, Title: Enabling 1st International Workshop on the Quality of Service-Oriented Web Object Orientation with Mobile Devices Software Systems (QUASOSS 2009) Amsterdam, The Netherlands, August 25, 2009 9th International Conference on Next Generation Teletraffic and Dr. Wolfgang Theilmann, Program Committee Member Wired/Wireless Advanced Networking (NEW2AN 2009) St. Petersburg, Russia, September 3–5, 2009 12th IFIP TC13 Conference on Human-Computer Interaction Dr. Thomas Michael Bohnert, Program Committee Member (INTERACT 2009) Uppsala, Sweden, August 26–28, 2009 1st International Workshop on Empirical Research in Business Uwe Jugel, Paper, Title: An Integrated Approach for Creating Process Management (ER-BPM 2009) Service-Based Interactive Applications Ulm, Germany, September 7, 2009 Dr. Alexander Dreiling, Keynote, Title: Rigor versus Relevance? International Summer School – Advanced Course in Artificial Avoiding Past Mistakes While Doing Empirical Research in BPM Intelligence (ACAI 2009) Belfast, United Kingdom, August 26, 2009 2nd International Workshop on Event-Driven Business Process Wasif Gilani, Mathias Fritzsche, Keynote, Title: Business Management (edBPM09) Performance Related Decision Support Ulm, Germany, September 7, 2009 Anis Charfi, Program Committee Member 35th Euromicro Conference on Software Engineering and Advanced Applications (SEAA) 3rd International Workshop on Collaborative Business Processes Patras, Greece, August 27–29, 2009 (CBP 2009) Mathias Fritzsche, Program Committee Member, Special Session Ulm, Germany, September 7, 2009 on Model Driven Engineering (SEAA-MDD) Dr. Alexander Dreiling, Keynote

International Symposium on Secure Computing (SecureCom-09) 5th International Summer School – Privacy and Identity Vancouver, Canada, August 29–31, 2009 Management for Life Mathias Kohler, Dr. Achim D. Brucker, Dr. Andreas Schaad, Paper, Nice, France, September 7–11, 2009 Title: ProActive Caching: Generating Caching Heuristics for Dr. Slim Trabelsi, Dr. Michele Bezzi, Invited talk, Title: Data Business Process Environments Disclosure Risk Evaluation Dr. Slim Trabelsi, Organization Committee Member 20th International Conference on Database and Expert Systems Dr. Michele Bezzi, Program Chair Applications (DEXA 2009) Dr. Jean Christophe Pazzaglia, Organization Committee Member Linz, Austria, August 31–September 4, 2009 Dr. Michele Bezzi, Panel Discussion Dr. Norman May, Program Committee Member Michael Ameling, Bernhard Wolf, Paper, Title: Experimental 5th Workshop on Business Process Intelligence (BPI 09) Ulm, Germany, September 7, 2009 Dr. Christian Janiesch, Associated Reviewer 96 I SAP Research Report 2009/2010 I Events

Scientific 6th International Symposium on Wireless Communication Seminar on Refinement Based Methods for the Construction of Systems (ISWCS 2009) Dependable Systems Siena, Italy, September 7–10, 2009 Dagstuhl, Germany, September 14–18, 2009 Dr. Thomas Michael Bohnert, Program Committee Member Dr. Andreas Roth, Invited talk, Title: Formal Methods for Enterprise Applications – Challenges & Experiences Business Process Management Conference (BPM 2009) Dr. Andreas Roth, Invited talk, Title: Formal Methods in the Devel- Ulm, Germany, September 7–10, 2009 opment of Business Software Prof. Dr. Karsten Schulz, Program Committee Member Workshop on Middleware for the Semantic Web: Towards 10th IAEE European Conference: Energy, Policies and Knowledge in the Cloud Technologies for Sustainable Economies Berkeley, California, September 14–16, 2009 Vienna, Austria, September 8–10, 2009 Dr. Daniel Oberle, Program Committee Member Stamatis Karnouskos, Paper, Title: Integrating Smart Houses with the Smart Grid Through Web Services for Increasing Energy 11th International Conference on Human-Computer Interaction Efficiency with Mobile Devices and Services (MobileHCI 2009) Bonn, Germany, September 15–18, 2009 Workshop on Secure Execution of Untrusted Code (SecuCode) Michael Spahn, Program Committee Member Chicago, Illinois, September 9, 2009 Dr. Jochen Haller, Program Committee Member 3rd International Conference and Exhibition on Next Generation Mobile Applications, Services, and Technologies (NGMAST 2009) 6th International Conference on Quantitative Evaluation of Cardiff, United Kingdom, September 15–18, 2009 SysTems (QEST 2009) Dr. Ben Greene, Keynote, Title: Evolving Infrastructure to Support Budapest, Hungary, September 13–16, 2009 Services in the “Future Internet” Dr. Giuliano Casale, Paper, Title: The Multi-Branched Method of Dr. Thomas Michael Bohnert, Program Committee Member Moments for Queueing Networks Dr. Giuliano Casale, Program Committee Member 9th ACM Symposium on Document Engineering (DocEng 2009) Munich, Germany, September 15–18, 2009 International Embedded Systems Symposium (IESS 2009) Matthias Heinrich, Antje Boehm-Peters, Martin Knechtel, Paper, Langenargen, Germany, September 13–14, 2009 Title: A Platform to Automatically Generate and Incorporate Docu- Dr. Zoltan Nochta, Keynote, Title: Internet of Things - Towards ments into an Ontology-Based Content Repository Future Business Processes 9th International Conference on Next Generation Wired/Wireless 3rd IEEE International Conference on Semantic Computing Networking (NEW2AN 2009) (ICSC 2009) St. Petersburg, Russia, September 15–18, 2009 Berkeley, California, September 14–16, 2009 Dr. Thomas Michael Bohnert, Program Committee Member Dr. Adrian Mocan, Program Committee Member Wojciech Barczynski, Associated Reviewer 18th International Conference on Information Systems Development (ISD 2009) 4th GI Graduate Workshop on Reactive Security (SPRING 2009) Nanchang, China, September 16–19, 2009 Stuttgart, Germany, September 14–15, 2009 Dr. Christian Janiesch, Program Committee Member Dr. Ulrich Flegel, General Chair Future Internet Symposium (FIS 2009) 7th e-Learning Informatics Symposium of the Informatics Society Berlin, Germany, September 16–18, 2009 (DeLFI 2009) Dr. Wolfgang Theilmann, Program Committee Member Berlin, Germany, September 14–17, 2009 Dr. Andreas Friesen, Program Committee Member Dr. Torsten Leidig, Program Committee Member 19th International Conference on Automated Planning and Scheduling (ICAPS 2009) Thessaloniki, Greece, September 19–23, 2009 Dr. Joerg Hoffmann, Senior Program Committee Member Events I SAP Research Report 2009/2010 I 97

Scientific 5th International Conference on the Theory and Application of Smart Electricity Networks: Demonstration of Smart Distribution Diagrams (Diagrams 2008) Network Solutions Munich, Germany, September 19–21, 2009 Brussels, Belgium, September 25, 2009 Dr. Frithjof Dau, Program Committee Member Stamatis Karnouskos, Invited talk, Title: SmartHouses/SmartGrid – Mass Market Enterprise Integration 1st International Conference on Advances in System Testing and Validation Lifecycle (VALID 2009) 39. Annual Meeting of the Society for Computer Science Porto, Portugal, September 20–25, 2009 (Informatik 2009) Dr. Alin Stefanescu, Program Committee Member Luebeck, Germany, September 28–October 2, 2009 Dr. Florian Probst, Paper, Title: Improving Usability of Integrated 2nd International Conference on Advances in Human-Oriented Emergency Response Systems – The SoKNOS Approach and Personalized Mechanisms, Technologies, and Services Dr. Florian Probst, Paper, Title: Ontology Design for Information (CENTRIC 2009) Integration in Disaster Management Porto, Portugal, September 20–25, 2009 Dr. Markus Heller, Program Committee Member, 2nd Workshop Dr. Ulrich Flegel, Program Committee Member on Services, Platforms, Innovations and Research for new Infra- structures in Telecommunications (SPIRIT 2009) 9th IEEE International Working Conference on Source Code Dr. Christian Janiesch, Program Committee Member, Workshop Analysis and Manipulation (SCAM 2009) on IT-Governance in verteilten Systemen (GVS) Edmonton, Canada, September 20–21, 2009 Dr. Ulrich Flegel, Program Committee Member, Workshop on Dr. Anirban Majumdar, Program Committee Member Secure Handling of Sensitive Data – Technical Prevention and Reaction to Privacy Violations Workshop on Visual Languages and Logic Dr. habil. Gregor Hackenbroich, Program Committee Member, Corvallis, Oregon, September 20, 2009 Workshop on Verwaltung, Analyse und Bereitstellung kontext Dr. Frithjof Dau, Program Committee Member basierter Informationen

14th European Symposium on Research in Computer Security 4th International Workshop on Applications of Semantic (ESORICS 2009) Technologies (AST 2009) Sant-Malo, France, September 21–25, 2009 Luebeck, Germany, October 2, 2009 Dr. Achim D. Brucker, Reviewer Dr. Daniel Oberle, Program Committee Member

17th Annual Meeting of the IEEE/ACM International Symposium 2nd Workshop on Transforming and Weaving Ontologies and on Modelling, Analysis and Simulation of Computer and Telecom- MDE (TWOMDE 2009) munication Systems (MASCOTS 2009) Denver, Colorado, October 4, 2009 London, United Kingdom, September 21–23, 2009 Dr. Daniel Oberle, Program Committee Member Dr. Giuliano Casale, Paper, Title: Autocorrelation-Driven Load Control in Distributed Systems OCL 2009 Workshop – The Pragmatics of OCL and Other Textual Specification Languages 38th International Conference on Parallel Processing (ICPP Denver, Colorado, October 4–9, 2009 2009) Dr. Achim D. Brucker, Program Committee Member Vienna, Austria, September 22–25, 2009 Dr. Achim D. Brucker, Paper, Title: Extending OCL with Null- Dr. Hui Li, Program Committee Member References

DAAD Summer School on Current Trends in Distributed Systems 10th International Conference on Web Information Systems (CTDS 2009) Engineering (WISE 2009) Gammarth, Tunisia, September 24–26, 2009 Poznan, Poland, October 5–7, 2009 Anis Charfi, Steering Committee Member Michael Altenhofen, Program Committee Member 98 I SAP Research Report 2009/2010 I Events

Scientific 2nd International Conference on Software Language Engineering 4th International Conference on Performance Evaluation (SLE 2009) Methodologies and Tools (VALUETOOLS 2009) Denver, Colorado, October 5–7, 2009 Pisa, Italy, October 20–22, 2009 Dr. Daniel Oberle, Program Committee Member Stephan Kraft; Sergio Pacheco-Sanchez; Dr. Giuliano Casale; Dr. Stephen Dawson, Paper, Title: Estimating Service Resource CASAGRAS Final Conference “Living in Tomorrow’s Internet of Consumption from Response Time Measurements Things World” London, United Kingdom, October 6–7, 2009 IEEE International Conference on e-Business Engineering Stephan Haller, Invited talk, Title: Real World Awareness (ICEBE 2009) Macau, China, October 21–23, 2009 14th International Conference on Information Quality (ICIQ 2009) Prof. Dr. Karsten Schulz, Program Committee Member Potsdam, Germany, October 7–8, 2009 Wojciech Barczynski, Falk Brauer, Dr. Adrian Mocan, Poster, Title: 3rd ACM Conference on Recommender Systems Explain IE – Explaining Information Extraction Systems New York, New York, October 22–25, 2009 Karen Tso-Sutter, Program Committee Member 3rd Concertation Week on Monitoring and Control Brussels, Belgium, October 7, 2009 5th International Workshop on Semantic Web Enabled Software Stamatis Karnouskos, Invited talk, Title: Monitoring & Control Engineering (SWESE 2009) for Future Energy-aware Business Processes Washington, D.C., October 25–29, 2009 Dr. Andreas Friesen, Program Committee Member 40 Years of Informatics at TU Dresden Dresden, Germany, October 8–9, 2009 8th International Semantic Web Conference (ISWC 2009) Dr. Uwe Kubach, Invited talk, Title: Smart Objects and the Future Washington, D.C., October 25–29, 2009 Internet Heiko Paulheim, Paper, Title: Ontologies for User Interface Integration 11th Conference on the Modern Information Technology in the Kay-Uwe Schmidt, Paper, Title: Lifting Events in RDF from Interac- Innovation Processes of the Industrial Enterprises (MITIP 2009) tions with Annotated Web pages Bergamo, Italy, October 15–16, 2009 Martin Knechtel, Paper, Title: A Generic Approach for Large-Scale Stamatis Karnouskos, Keynote, Title: Intelligence, Co-operation Ontological Reasoning in the Presence of Access Restrictions to and Management in the Future Industrial Enterprises the Ontology’s Axioms Dr. Daniel Oberle, Program Committee Member 1st International Workshop on Run-time mOdels for Self- managing Systems and Applications (ROSSA 2009) Terra Cognita 2009 Workshop Pisa, Italy, October 19, 2009 Washington, D.C., October 26, 2009 Dr. Giuliano Casale, Technical Committee Member Dr. Florian Probst, Program Committee Member

4th International Conference on Risks and Security of Internet International ACM Conference on Management of Emergent and Systems (CRiSIS 2009) Digital EcoSystems (MEDES 2009) Toulouse, France, October 19–22, 2009 Lyon, France, October 27–30, 2009 Dr. Slim Trabelsi, Paper, Title: Data Disclosure Risk Evaluation Wojciech Barczynski, Associated Reviewer

5th LCN Workshop on Security in Communications Networks 7th International OCG Conference on Information Security – (SICK 2009) Critical Infrastructures (ISC 2009) Zurich, Switzerland, October 20, 2009 Krems/Donau, Austria, October 29, 2009 Dr. Ulrich Flegel, Program Committee Member Dr. Ulrich Flegel, Program Committee Member

34th IEEE Conference on Local Computer Networks (LCN 2009) Workshop on Semantic Extensions to Middleware: Enabling Zurich, Switzerland, October 20–23, 2009 Large Scale Knowledge Applications (SEMELS 2009) Dr. Thomas Michael Bohnert, Program Committee Member Vilamoura, Portugal, November 1–6, 2009 Wojciech Barczynski, Program Committee Member Events I SAP Research Report 2009/2010 I 99

Scientific FM Week with 16th International Symposium on Formal Methods Conference “From Terabytes to Megadollars? The World of New (FM2009) Information Products” (Muenchner Kreis) Eindhoven, The Netherlands, November 2–6, 2009 Munich, Germany, November 18, 2009 Dr. Andreas Roth, Organization Committee Member Dr. Uwe Kubach, Panel Discussion, Title: Strategies and Outlook of Dr. Andreas Roth, Invited talk Technology Providers Dr. Achim D. Brucker, Talk, Title: Analyzing UML/OCL Models with HOL-OCL 4th Workshop on “Bewertungsaspekte Service-orientierter Architekturen” IEEE Industrial Electronics Society Industry Forum (IECON 2009) Darmstadt, Germany, November 18, 2009 Porto, Portugal, November 2, 2009 Dr. Dirk Voelz, Program Committee Member Stamatis Karnouskos, Invited talk, Title: Cooperative Objects Empowering Sensing, Monitoring and Management for Enterprise Workshop on Smart Products: Building Blocks of Ambient Applications Intelligence (AmI-Blocks 2009) Salzburg, Austria, November 18, 2009 Workshop on Formal Aspects of Security and Trust (FAST 2009) Stephan Haller, Program Committee Member Eindhoven, The Netherlands, November 5–6, 2009 Stamatis Karnouskos, Program Committee Member Dr. Achim D. Brucker, Paper, Title: Integrating Automated and Interactive Protocol Verification Clarin WP2 Workshop Leipzig, Germany, November 19–20, 2009 2nd Workshop on Economic Traffic Management (ETM) Dr. Norman May, Invited talk, Title: TEXO – Weaving an Infrastruc- Zurich, Switzerland, November 9–10, 2009 ture for the Internet of Services Dr. Thomas Michael Bohnert, Co-Chair E12-Summit 4th GI/ITG KuVS Workshop on The Future Internet Karlsruhe, Germany, November 19, 2009 Zurich, Switzerland, November 9–10, 2009 Gerhard Held, Dr. Markus Heller, Dr. Norman May, Matthias Dr. Thomas Michael Bohnert, Program Committee Member Pfannendoerfer, Demo, Title: Services to Go!

4th International Conference for Internet Technology and IADIS International Conference Applied Computing 2009 Secured Transactions (ICITST 2009) Rome, Italy, November 19–21, 2009 London, United Kingdom, November 9–12, 2009 Dr. Johannes Meinecke, Associated Reviewer Dr. Daniel Oberle, Program Committee Member IADIS International Conference WWW/INTERNET 2009 7th IEEE European Conference on Web Services (ECOWS 2009) Rome, Italy, November 19–22, 2009 Eindhoven, The Netherlands, November 9–11, 2009 Dr. Ralf Ackermann, Program Committee Member Anis Charfi, Program Committee Member 1st International Workshop on User-generated Services (UGS 2009) Annual Meeting of Scientific Advisory Board for the EU FP7 Stockholm, Sweden, November 23–24, 2009 project ALLOW Tobias Nestler, Paper, Title: User-centric Composition of Service Stuttgart, Germany, November 16, 2009 Front-ends at the Presentation Layer Dr. Uwe Kubach, Organization Committee Member Dr. Florian Urmetzer, Organization Committee Member Volker Hoyer, Program Committee Member ICT for Sustainable Homes 2009 Nice, France, November 16–17, 2009 3rd Workshop on Non-Functional Properties and SLA Manage- Stamatis Karnouskos, Panel Discussion, Title: Let’s Team Up for a ment in Service-Oriented Computing (NFPSLAM-SOC) Greener Home Stockholm, Sweden, November 23–24, 2009 Dr. Hui Li, Organization Committee Member 100 I SAP Research Report 2009/2010 I Events

Scientific 5th International Workshop on Engineering Service-Oriented 19th Australasian Conference on Information Systems (ACIS Applications (WESOA 2009) 2008) Stockholm, Sweden, November 23, 2009 Christchurch, New Zealand, December 3–5, 2009 Dr. Michael Stollberg, Marcel Muth, Paper, Title: Customization Dr. Christian Janiesch, Advisory Board Member by Variability Modeling Irish Future Internet Forum 7th International Joint Conference on Service-Oriented Comput- Dublin, Ireland, December 3, 2009 ing (ICSOC ServiceWave 2009) Prof. Jan Eloff, Invited talk, Title: Security & Trust in South Africa Stockholm, Sweden, November 24–27, 2009 Matthias Winkler, Demo, Title: TEXO Runtime Demonstrator with 4th South-East European Workshop on Formal Methods Focus on SLA Management, Service Execution, Monitoring (SEEFM 2009) Matthias Winkler, Paper, Title: Discovering Service Dependencies Thessaloniki, Greece, December 5, 2009 in Service Compositions Dr. Andreas Friesen, Program Committee Member

ACM/IFIP/USENIX 10th International Middleware Conference 4th Annual Asian Semantic Web Conference (ASWC 2009) (Middleware 2009) Shanghai, China, December 6–9, 2009 Urbana Champaign, Illinois, November 28 – December 3, 2009 Dr. Michael Stollberg, Program Committee Member Dr. Giuliano Casale, Paper, Title: Automatic Stress Testing of Multi-Tier Systems by Dynamic Bottleneck Switch Generation International Symposium on Integration of the Digital and Physical World in the Network of the Future 5th IEEE Broadband Wireless Access Workshop Melbourne, Australia, December 7–10, 2009 Honolulu, Hawaii, November 30, 2009 Stephan Haller, Technical Committee Member Stamatis Karnouskos, Program Committee Member Dr. Thomas Michael Bohnert, Program Committee Member 2nd International Conference on Computer Science and its Applications (CSA 2009) IEEE Global Communications Conference (IEEE GLOBECOM Jeju Island, Korea, December 10–12, 2009 2009) Dr. Thomas Michael Bohnert, Technical Committee Member Honolulu, Hawaii, November 30–December 4, 2009 Dr. Thomas Michael Bohnert, Program Committee Member International Workshop on Security in Cloud Computing (SCC 2009) IEEE Enterprise Networking (ENTNET 2009) Chengdu, China, December 12–14, 2009 Honolulu, Hawaii, December 1, 2009 Dr. Ji Hu, Andreas Klein, Paper, Title: A Benchmark of Transparent Dr. Thomas Michael Bohnert, Invited talk, Title: Mobile Cloud Data Encryption for Migration of Web Applications in the Cloud Computing 11th International Conference on Information Integration and 20th Australasian Conference on Information Systems (ACIS Web-based Applications & Services (iiWAS2009) 2009) Kuala Lumpur, Malaysia, December 14–16, 2009 Melbourne, Australia, December 2–4, 2009 Dr. Steffen Heinzl, Program Committee Member Dr. Christian Janiesch, Talk, Title: Key Requirements for a Context-aware Service Marketplace: An Expert’s Perspective 5th Workshop on Semantic Web Applications and Perspectives Dr. Christian Janiesch, Associated Reviewer (SWAP 2008) Dr. Christian Janiesch, Talk, Title: Conceptualisation and Facilitation Rome, Italy, December 15–17, 2009 of SOA Governance Dr. Daniel Oberle, Program Committee Member Dr. Christian Janiesch, Talk, Title: Context Change Archetypes – Understanding the Impact of Context Change on Business International Conference on Information Systems (ICIS 2009) Processes Phoenix, Arizona, December 15–18, 2009 Wojciech Barczynski, Associated Reviewer Events I SAP Research Report 2009/2010 I 101

Scientific 3rd IFIP International Conference on New Technologies, Mobility The 2010 Workshop on RFID Security (RFIDsec’10 Asia) and Security (NTMS 2009) Singapore, Singapore, February 22–23, 2010 Cairo, Egypt, December 20–23, 2009 Dr. Florian Kerschbaum, Keynote, Title: Securing RFID-supported Dr. Ulrich Flegel, Program Committee Member Supply Chains Dr. Florian Kerschbaum, Program Committee Member 43rd Hawaii International Conference on System Sciences (HICSS-43) Multi-Conference Information Systems (MKWI 2010) Kauai, Hawaii, January 5–8, 2010 Goettingen, Germany, February 23–25, 2010 Dr. Christian Janiesch, Associated Reviewer Volker Hoyer, Program Committee Member

1st European Workshop on Internet Early Warning and Network 8th International Conference on Formal Concept Analysis Intelligence (EWNI 2010) (ICFCA 2010) Hamburg, Germany, January 27, 2010 Agadir, Morocco, March 15–18, 2010 Dr. Ulrich Flegel, Program Committee Member Dr. Baris Sertkaya, Program Co-Chair

International Symposium on Engineering Secure Software and 9th Track on Computer Security at the 25th ACM Symposium on Systems (ESSoS 2010) Applied Computing (SAC 2010) Pisa, Italy, February 3–4, 2010 Lausanne, Switzerland, March 22–26, 2010 Martin Johns, Rosemaria Giesecke, Paper, Title: Secure Code Dr. Luca Compagna, Program Co-Chair Generation for Web Applications Alessandro Sorniotti, Program Committee Member Volkmar Lotz, Program Committee Member HGI-Colloquium Wintersemester 2010 (Horst Goertz Institute for Dr. Ulrich Flegel, Paper IT-Security) Bochum, Germany, February 4, 2010 Joint Workshop on Automated Reasoning for Security Protocol Dr. Florian Kerschbaum, Invited talk, Title: Security Challenges in Analysis and Issues in the Theory of Security (ARSPA-WITS 2010) Supply Chain Management Paphos, Cyprus, March 27–28, 2010 Dr. Luca Compagna, Program Committee Member International Conference on Intelligent User Interfaces (IUI 2010) Hong Kong, China, February 7–10, 2010 1st International Workshop on the Web of Things (WoT 2010) Heiko Paulheim, Paper Mannheim, Germany, March 29, 2010 Stamatis Karnouskos, Program Committee Member Trust in the Information Society Conference Leon, Spain, February 11–12, 2010 Prof. Jan Eloff, Invited talk, Title: International Cooperation on Trust and Security

5th International Conference on Availability, Reliability and Security (ARES 2010) Krakow, Poland, February 15–18, 2010 Dr. Achim D. Brucker, Paper, Title: Information Flow in Disaster Management Systems

Software Engineering 2010 Paderborn, Germany, February 22–26, 2010 Dr. Thomas Ziegert, Program Committee Member, Workshop: Innovative Systeme zur Unterstützung der zivilen Sicherheit: Architekturen und Gestaltungskonzepte 102 I SAP Research Report 2009/2010 I Events

Others Conference “E-Energy-Wandel und Chance durch das Internet Dr. Ulrike Greiner, Demo, Title: Damage Reporting Scenario with der Energie” (Muenchner Kreis) SAP NetWeaver Business Process Management for Public Sector Berlin, Germany, January 21–22, 2009 Dr. Anke Weidlich, Invited talk, Title: Ways to the Internet of Energy Dr. Orestis Terzidis, Invited talk, Title: Study of the BDI Workshop Dr. Carsten Magerkurth, Felix Graf von Reischach, Holger Ridinger, “The Internet of Energy” Dr. Ali Dada, Dr. Jochen Rode, Booth: Federal Ministry of Education and Research, Demo, Title: Supply Chain Tracking/CO2 The Future at SWITCH Conference 2009 Footprint (SemProM) Zurich, Switzerland, January 20, 2009 Dr. Joachim Schaper, Keynote, Title: How to Translate the Future Dr. Thomas Michael Bohnert, SAP Representative Internet into a Business Infrastructure? Markus Küstner, Booth: Federal Ministry of Education and EIT Seminar “Shaping the Knowledge and Innovation Communi- Research, Demo Title: Produktion (SemProM) ties (KICs) – Future Information and Communication Society” Budapest, Hungary, January 23, 2009 FIGAWA Forum Prof. Dr. Lutz Heuser, Keynote, Title: ICT and Innovation Berlin, Germany, April 2, 2009 Stamatis Karnouskos, Invited talk, Title: IKT fuer Energiemaerkte Day of Research der Zukunft - Die Energiewirtschaft auf dem Weg ins Darmstadt, Germany, February 5, 2009 Internetzeitalter Prof. Dr. Lutz Heuser, Keynote, Title: The Internet of the Future – Germany’s Role in an European Context HP Technology @ Work Dr. Knut Manske, Demo, Title: Vom Internet der Dinge zu Berlin, Germany, April 21–23, 2009 intelligenten Geschäftsprozessen (ADiWa) Dr. Jochen Rode, Raik Hartung, Invited talk, Title: SAP Research Dr. Ralf Ackermann, Demo, Title: Semantische Föderation Future Factory umfassender Produktinformationen (Aletheia) Dr. Thomas Ziegert, Demo, Title: Vernetzt Arbeiten - Effektiver 3rd Innovation Forum “Software Saxony” (Output 2009) Handeln (SoKNOS) Dresden, Germany, April 24, 2009 Dr. Rainer Ruggaber, Demo, Title: Business Webs im Internet Carsten Puschke, Booth der Dienste (THESEUS, Services to Go!) 4th International Research Forum (IRF 2009) CeBIT 2009 Dresden, Germany, April 28–29, 2009 Hannover, Germany, March 3–8, 2009 Prof. Dr. Lutz Heuser, Event Host SAP Research Live Demo Public Security (SoKNOS) for Chancellor Dr. Uwe Kubach, Keynote, Title: End-to-End Real-world Awareness Dr. Angela Merkel and Governor Arnold Schwarzenegger during Merging Internet-of-Things and Internet-of-Services for Customer their visit of the SAP main booth Value SAP Research Section at SAP main booth: Webciety und Green IT Dr. Jochen Rode, Carsten Puschke, Future Factory, SAP Research Dr. Thomas Ziegert, Public Security (SoKNOS) Center Dresden Guided Tour Dr. Rainer Ruggaber, Mobility in the Internet of Services (THESEUS/TEXO) 2nd TransAtlantic Symposium on the Societal Benefits of RFID Dr. Harald Vogt, Intelligent Energy Market (E-Energy) Brussels, Belgium, May 5–6, 2009 Dr. Andreas Vogel, Integrated CO2-Management (Sustainability Dr. Zoltan Nochta, Invited talk, Title: Anti-counterfeiting and Global Initiative) Brand Protection Service Mark Wusthoff, Energy-Efficient IT (RESERVOIR) Dr. Carsten Magerkurth, Invited talk, Title: Digital Product-memories 29th International Exhibition-Congress on Chemical Engineering, in Retail Environmental Protection and Biotechnology (ACHEMA 2009) Prof. Dr. Lutz Heuser, Invited talk, Title: Future Web – From the Frankfurt am Main, Germany, May 11–15, 2009 Internet of Things and Services to Innovative Business Processes Michael Ameling, Dr. Jochen Rode, Christian Hengstler, Reiner Dr. Joachim Schaper, Panel Discussion, Title: ICT Innovation, the Bildmayer, Demo Way Out of the Economic Crisis Events I SAP Research Report 2009/2010 I 103

Others 2nd Future Internet Assembly Workshop (FIA 2009 Prague) Acatech Forum “Smart Objects” Prague, Czech Republic, May 11–13, 2009 Berlin, Germany, May 28, 2009 Cedric Herbert, Dr. Maik Lindner, Jens Mueller, Alessandro Dr. Uwe Kubach, Invited talk Sorniotti, Booth: Demos: Security/R4eGov; Cloud Computing/ RESERVOIR; Global Brand Protection/StoP; Security/ Industrial Consultation ICT for Factories of the Future AVANTSSAR Brussels, Belgium, June 2, 2009 Dr. Joachim Schaper, Keynote, Title: Future of Services and Cloud Dr. Uwe Kubach, Program Committee Member, Work Group Lead Computing: What Is in Store for the Users? What Impact on the “Virtual Factories” Internet? Stephan Haller, Program Committee Member International Logistics and Material Handling Exhibition (SIL Volkmar Lotz, Organization Committee Member 2009) Volkmar Lotz, Program Committee Member Barcelona, Spain, June 2–5, 2009 Dr. Florian Kerschbaum, International Workshop on Secure Supply Technologies for Information Management ICT Call 5 Intelligent Chain Collaboration Information Management Luxembourg, Luxembourg, May 11–12, 2009 Germany and China – Moving Ahead Together Dr. habil. Gregor Hackenbroich, Presentation, Title: Research Shenyang, China, June 9–23, 2009 Program Data Management & Analytics Dr. Harald Vogt, Demo, Title: The Intelligent Energy Market of the Future CeBIT Australia 2009 Sydney, Australia, May 12–14, 2009 saxxess.event Nina Vayssiere, Tobias Raub, Dr. Thomas Ziegert, Dr. Alexander Dresden, Germany, June 10, 2009 Dreiling, Dr. Alistair Barros, Kathrin Fleischmann, Glenn Neuber, Raik Hartung, Tobias Nestler, Booth Sophie Galbraith, Gemma Rowston, Booth: SoKNOS and various Dr. Uwe Kubach, Panel Discussion, Title: Discovering Opportunities research projects and prototypes – How to Get Out of the Crisis Using RFID and Embedded Prof. Dr. Lutz Heuser, Keynote, Title: The Web-based Service Systems Society in 2019 Raik Hartung, Keynote, Title: Industrial RFID Use Cases for Discrete Manufacturing Processes Interop Las Vegas 2009 Las Vegas, Nevada, May 17–21, 2009 HP Software Universe Laurent Gomez, Booth Las Vegas, Nevada, June 16–18, 2009 Dr. Jochen Rode, Demo, Title: SAP Research Future Factory Semantic Days Stavanger, Norway, May 18–20, 2009 Launch Event of the Innovation Platform “Protection and Rescue Dr. Daniel Oberle, Invited talk, Title: Best Practices in Collaborative of Humans” Ontology Engineering – The Service Ecosystem Ontology in the Bonn, Germany, June 24–25, 2009 THESEUS/TEXO Project Dr. Thomas Ziegert, Keynote, Title: Public Security (SoKNOS)

Intersolar 2009 IT Forum Munich, Germany, May 27–29, 2009 Darmstadt, Germany, June 25, 2009 Dr. Anke Weidlich, Title: Advanced Smart Grid Applications and Dr. Knut Manske, Panel Discussion, SAP Research Booth Services for Residential and Commercial Customers Dr. Anke Weidlich, Panel Discussion, Title: The Long View – Future Perspectives of Cooperative Systems – A Joint Workshop of Visions of The Smart Grid and Renewable Energy Integration EasyWay and PRE-DRIVE C2X Brussels, Belgium, June 25, 2009 2nd Workshop on Business Intelligence Dr. Thomas Michael Bohnert, Invited talk, Title: Common European Dresden, Germany, May 28, 2009 Architecture on Cooperative Systems for Pan European Dr. habil. Gregor Hackenbroich, Invited talk, Title: Web 2.0 Busi- Interoperability ness Analytics Using the Example of the SAP Community Network 104 I SAP Research Report 2009/2010 I Events

Others International THESEUS Symposium 2009 – Technologies for the Executive Forum “Zeit fuer neue Wege” at Future Factory Internet of Services Dresden Berlin, Germany, June 29–30, 2009 Dresden, Germany, August 27, 2009 Prof. Dr. Lutz Heuser, Keynote, Title: Technologies for the Internet Carsten Puschke, Future Factory, SAP Research Center Dresden of Services Guided Tour Dr. Rainer Ruggaber, Invited talk, Title: The TEXO Service Platform Dr. Norman May, Booth: TEXO Service Marketplace World Innovation Summit Dr. Alexandru Berlea, Invited talk, Title: Content and Communication- Tel Aviv, Israel, September 14, 2009 based Sub-community Detection Using Probabilistic Topic Models Dr. Eliezer Levy, Talk, Title: Business Applications on the Cloud – Outlook and Challenges, or What Can the Cloud Offer to Enterpris- Agilion Customer Workshop at Future Factory, SAP Research es Beyond Lowering TCO and Increasing Operational Agility? Center Dresden Dresden, Germany, July 2, 2009 SAP Office Opening SAP Research Center Brisbane Carsten Puschke, Organization Committee Member Brisbane, Australia, September 15, 2009 Carsten Puschke, Dr. Jochen Rode, Future Factory, SAP Research Center Dresden Guided Tour 10th Workshop SmartGrids European Technology Platform Working Group 3 Demand and Metering Information Day on Research Public Private Partnerships (PPP) Brussels, Belgium, September 16, 2009 2009 Stamatis Karnouskos, Invited talk, Title: SmartHouses in the Era Brussels, Belgium, July 13, 2009 of SmartGrid Raik Hartung, Talk Dr. Uwe Kubach, Talk CloudSummit Dublin, Ireland, September 22, 2009 Kick-off Event of the Cluster Management Digital Economy Dr. Maik Lindner, Panel Discussion Schleswig-Holstein Kiel, Germany, July 15, 2009 DSAG Annual Congress Dr. Uwe Kubach, Keynote, Title: Intelligent Objects in the Internet Bremen, Germany, September 29 – October 1, 2009 of the Future Marcus Schramm, Demo, Title: Usability Test Center

Workshop between SAP Research and Commonwealth Bank Forum “Open Innovation – Vernetzt zum Erfolg” (IAO Stuttgart) Australia on BPM and Cloud Computing topics Stuttgart, Germany, September 29, 2009 Sydney, Australia, August 7, 2009 Prof. Dr. Lutz Heuser, Keynote, Title: Co-Innovation – Erfolgreiche Prof. Dr. Karsten Schulz, Invited talk, Title: SAP Research APJ Einbindung von Lead-Anwendern und Partnern in der fruehen Dr. Alistair Barros, Invited talk, Title: SAP’s On-Demand Strategy Innovationsphase today and the Move into the Cloud Dr. Alexander Dreiling, Invited talk, Title: SAP’s BPM Concepts and Value Engineering Workshop Architecture and SAP Research’s Involvement in the Development Tokyo, Japan, September 29 – October 1, 2009 of Galaxy and BPMN 2.0 Standard Dr. Alexander Dreiling, Dr. Soeren Balko, Demo

Future Factory, SAP Research Center Dresden Open House Cost Savings in Logistics through Mobile Data Collection Dresden, Germany, August 14, 2009 Duesseldorf, Germany, October 6, 2009 Dr. Jochen Rode, Carsten Puschke, Future Factory, SAP Research Dr. Jochen Rode, Invited talk, Title: SAP Research and the Future Center Dresden Guided Tour Factory Initiative

Swiss eHealth Summit Northern Ireland Energy & Environment Conference 2009 Bern, Switzerland, August 25–26, 2009 Belfast, United Kingdom, October 14, 2009 Dr. Oliver Christ, Rene Fitterer, Invited talk, Title: Event-basierte Dr. Maik Lindner, Talk, Title: Control Systems for Energy, Water and Service-orientierte Architekturen – Operationalisierung klinischer Environmental Emissions Behandlungspfade und Automatisierung administrativer Prozesse Events I SAP Research Report 2009/2010 I 105

Others Official Inauguration of the SAP Research Center Belfast and the CIO Forum for Process and Consumer Goods Industries SAP and Intel Collaboratory Mannheim, Germany, November 11, 2009 Belfast, United Kingdom, October 19, 2009 Dr. Uwe Kubach, Invited talk, Title: Collaborative Research for Prof. Dr. Lutz Heuser, Keynote, Title: Vision of the Future Internet Setting IT Trends und Technologies

Cloud Computing Workshop as Part of the Official Inauguration DeWIT & Querdenker-Kongress 2009 of the SAP Research Center Belfast and the SAP and Intel Ingolstadt, Germany, November 12–13, 2009 Collaboratory Prof. Dr. Lutz Heuser, Keynote, Title: Faellt Europa aus allen Belfast, United Kingdom, October 20, 2009 Wolken? Dr. Joachim Schaper, Keynote, Title: The Internet of Services Supporting Service Delivery in the Cloud 3rd Future Internet Assembly Workshop (FIA 2009 Stockholm) Stockholm, Sweden, November 23–24, 2009 Heidelberg Innovation Forum Volkmar Lotz, Organization Committee Member Heidelberg, Germany, October 20, 2009 Volkmar Lotz, Program Co-Chair Dr. Zoltan Nochta, Program Chair Volkmar Lotz, Panel Discussion Volkmar Lotz, Talk Engineering plus WEB 3.0 Stephan Haller, Panel Discussion Frankfurt am Main, Germany, November 2, 2009 Dr. Florian Urmetzer, Program Chair, 1st International Workshop Antje Boehm-Peters, Invited talk, Title: Service-Lifecycle and on User-generated Services (UGS 2009) Service Documentation – Results from TEXO and PROCESSUS Dr. Alistair Barros, Andrea Fuchsloch, Dr. Steffen Goebel, Dr. Florian Urmetzer, Booth: Demos in the area of IoS: USDL/SDF, Enterprise 2.0 Conference FAST, SOA4ALL, and ServFace San Francisco, California, November 2–5, 2009 Dr. Olaf Grebner, Paper Dr. Alexander Dreiling, Keynote, Title: Google Wave Dr. Norman May, Booth: Demos in the area of IoS: USDL/SDF, TEXO Project SimoBIT Annual Congress Cologne, Germany, November 2, 2009 2nd Future Factory, SAP Research Center Dresden Open House Dr. Joerg Rett, Anna Lewandowski, Booth Dresden, Germany, November 26, 2009 Dr. Joerg Rett, Anna Lewandowski, Demo Carsten Puschke, Dr. Jochen Rode, Future Factory, SAP Research Center Dresden Guided Tour 5th European Congress on Civil Protection and Disaster Management Technology, Culture and Society in Dialog for Research, Teaching Bonn/Bad Godesberg, Germany, November 5–6, 2009 and Innovation at KIT Dr. Thomas Ziegert, Booth: SoKNOS Karlsruhe, Germany, November 26, 2009 Dr. Thomas Ziegert, Demo, Title: SoKNOS Demonstrator Dr. Joachim Schaper, Keynote, Title: Wirtschaftsorganisation und Dr. Thomas Ziegert, Keynote, Title: SoKNOS – How Does IT- Innovation Research Improve Civil Protection? Visit by Israel Delegation “IT & Education” at SAP Research DHS Workshop on Emergency Management Incident, Resource Center Dresden and Supply Chain Dresden, Germany, November 27, 2009 Irvine, California, November 5–6, 2009 Dr. Uwe Kubach, Dr. Ralf Ackermann, Dr. Jochen Rode, Carsten John Ellenberger, Panel Discussion, Title: Industrial Perspective on Puschke, Talk and Future Factory, SAP Research Center Dresden Response Technologies Guided Tour

Annual SAP Meraka Unit for Technology Development (UTD) MANUFUTURE 2009 – Implementation of a Sustainable Research Symposium European Manufacturing Industry Johannesburg, South Africa, November 11, 2009 Gothenburg, Sweden, November 30 – December 1, 2009 Dr. Uwe Kubach, Program Committee Member 106 I SAP Research Report 2009/2010 I Events

Others Foerderpreis der Angewandten Informatik 2009 Cloudscape II – Advances Made in the European e-Infrastructure Muenster, Germany, December 1, 2009 Landscape Dr. Joachim Schaper, Keynote, Title: The Internet of Services Brussels, Belgium, February 22–23, 2010 Supporting Service Delivery in the Cloud Daniel Scheibli, Organization Committee Member

4th National IT Summit 2009: Open Space CeBIT 2010 Stuttgart, Germany, December 7, 2009 Hannover, Germany, March 2–6, 2010 Paul Peitz, Thomas Janke, Invited contributors to Open Space SAP Research Live Demo Wearable IT (SiWear) for Chancellor Forum Dr. Angela Merkel and Spanish Prime Minister José Luis Rodríguez Zapatero during their visit of the SAP main booth 4th National IT Summit 2009: Open Houses of SAP and Fraun- SAP Research exhibit at SAP main booth hofer IAO Dr. Joerg Rett, Life Area “Work”, Demo, Title: Connected Worlds – Stuttgart, Germany, December 7, 2009 Digital Resources & Workplace of the Future (Project SiWear) Dr. Jochen Rode, Dr. Christian Kuhn, Thomas Janke, Demo, Prof. Jan Eloff, Life Area “Communicate”, Demo, Title: Connected Title: Future Factory Worlds – Linking Spaza Shops (VSEs) to Advanced Software Dr. Orestis Terzidis, Dr. Norman May, Barbara Fluegge, Demo, Business Platforms Title: THESEUS/TEXO Dr. Thomas Ziegert, SAP Research Life Area “Services”, Demo, Dr. Thomas Ziegert, Demo, Title: Urban Management Title: Urban Management Claudia Alsdorf, Dr. Zoltan Nochta, Demo, Title: Brand Protection Claudia Alsdorf, Life Area “Shop”, Demo, Title: Original1 – Brand Service (Original1) Protection Service Dr. Christian Kuhn, Life Area “Home”, Demo, Title: Living in an 3rd Dresden RFID-Symposium Aging Society in Europe (Projects ADiWA, SemProM, Aletheia) Dresden, Germany, December 10–11, 2009 Prof. Dr. Lutz Heuser, Opening Discussion Future Talk: Urban Raik Hartung, Talk, Title: Integration von RFID mittels SAP Management – das Internet der Dinge und Dienste im Kontext der Produkten zur Verbesserung der Intralogistik in der Future Factory zivilen Sicherheit Barbara Flügge, Dr. Kay Kadner, Talk, Title: Die Unified Service Innovation Round Table Description Language – Servicebeschreibung im Internet der Walldorf, Germany, December 17, 2009 Dienste Dr. Christian Kuhn, Demo, Title: ADIWa verbindet – Realität und Joachim Marx, Thorsten Haas, Booth: E-Mobility Area of the Geschäftsprozesse Federal Ministries of Economics and Technology and of the Federal Dr. Harald Vogt, Demo, Title: E- Energy – Der Energiemarkt der Environment Ministry , Demo, Title: Future Fleet Zukunft Dr. Carsten Magerkurth, Booth: Federal Ministry of Education and Claudia Alsdorf, Susanne Schmitt, Demo, Title: Original 1 – Research, Demo, Title: SemProM – Mobiler Einkaufsassistent Innovative Lösungen zum Schutz vor Produktpiraterie Dr. Joerg Rett, Booth of the Federal State of Bremen, Demo, Title: Dr. Thomas Ziegert, Demo, Title: Urban Management – Eine Vision SiWear Project für sichere Städte Dr. Orestis Terzidis, Dr. Norman May, Demo, Title: Der TEXO 5. Paderborner Tag der IT-Sicherheit Service Marktplatz – Eine USDL-basierte Zukunftsplattform für Paderborn, Germany, March 18, 2010 Dienstleistungen Dr. Ulrich Flegel, Keynote, Title: IT-Sicherheits-Trends in der angewandten Forschung ITF Automationsdagar (ITF Automation Days) Stockholm, Sweden, February 3–4, 2010 Stamatis Karnouskos, Invited talk, Title: System of Systems Using SOA Technology Memberships I SAP Research Report 2009/2010 I 107

APPENDIX A SELECTION OF SAP RESEARCH MEMBERSHIPS IN INTERNATIONAL ORGANIZATIONS

acatech Association for Computing Machinery (ACM) Prof. Dr. Lutz Heuser, Member Stamatis Karnouskos, Member www.acatech.de www.acm.org

ACM Europe Council Association for Information Systems (AIS) Burkhard Neidecker-Lutz, Advisory Committee Member Dr. Christian Janiesch, Member http://dev.acm.org/test/europe B2M Software AG ACTIVE Prof. Dr. Lutz Heuser, Advisory Board Member Dr. Torsten Leidig, Advisory Board Member www.b2m-software.de www.active-project.eu Cartographica – International Journal for Geographic Information Ad Hoc Industrial Advisory Group for the “Factories of the and Geovisualization Future” Public-Private Partnership Dr. Florian Probst, Journal Reviewer Dr. Uwe Kubach, Member www.utpjournals.com/carto/carto.html Stamatis Karnouskos, Member CASAGRAS AIS Special Interest Group on Enterprise Systems (SIG ENTSYS) Stephan Haller, Extended Expert Group Member Dr. Christian Janiesch, Member www.rfidglobal.eu

AIS Special Interest Group Services (SIG SVC) CAST Award IT Security Dr. Christian Janiesch, Member Dr. Ulrich Flegel, Advisory Board Member

Ambi-Sys 2009 CAST/GI Dissertation Award IT Security Dr. Ralf Ackermann, Program Committee Member Dr. Ulrich Flegel, Advisory Board Member www.ambi-sys.org/tpc.shtml CERP (Cluster of European RFID Projects) AmbiSense Project (Cooperation of Autonomous Mobile Stephan Haller, Member Systems Involving Ambient Sensors) Dr. Carsten Magerkurth, Member Stamatis Karnouskos, Advisory Committee Member Dr. Harald Vogt, Member www.ambisense.org www.rfid-in-action.eu/cerp

AQuSerM: Advances in Quality of Service Management CIP (EU Competitiveness and Innovation Framework Program) Sergio Pacheco, Technical Committee Member Dr. Joachim Schaper, Member Dr. Stephen Dawson, Technical Committee Member www.cordis.europa.eu/ist/istag.htm www.lrz-muenchen.de/~edoc2008/workshopProgram.html 108 I SAP Research Report 2009/2010 I Memberships

Computer Communications Journal (Elsevier) Elsevier Electronic Commerce Research and Applications Stamatis Karnouskos, Journal Reviewer Journal (ECRA) www.elsevier.com/wps/find/journaldescription.cws_home Stamatis Karnouskos, Advisory Board Member /525440/description Stamatis Karnouskos, Guest Editor www.elsevier.com/locate/ecra Computer Networks Journal (Elsevier) Dr. Deepak Agrawal, Journal Reviewer Elsevier Performance Evaluation Stamatis Karnouskos, Journal Reviewer Dr. Giuliano Casale, Journal Reviewer Dr. Ralf Ackermann, Journal Reviewer www.elsevier.com/wps/find/journaldescription.cws_home Elsevier Science of Computer Programming (SCICO) /505606/description Dr. Anirban Majumdar, Journal Reviewer www.elsevier.com/locate/scico Computer Security & Fraud Bulletin Prof. Jan Eloff, Advisory Board Member EPC Global Tao Lin, Advisory Board Member Computers & Security www.epcglobalinc.org Prof. Jan Eloff, Advisory Board Member ESF (European Science Foundation) COST290 Action WiMAX Cross-Layer Optimized Wireless Networks Symposium Study Group Stamatis Karnouskos, Program Committee Member Dr. Thomas Michael Bohnert, Chair Dr. Thomas Michael Bohnert, Chair www.cost290.org Dr. Ralf Ackermann, Program Committee Member Yacine Belala, Program Committee Member EU Expert Group on the Future Internet Dr. Ulrich Flegel, Program Committee Member Dr. Wolfgang Gerteis, Member http://iwcmc2009.nginet.de http://cordis.europa.eu/fp7/ict/fire

Cyberforum EU FP7 Project ALLOW Scientific Advisory Board Dr. Orestis Terzidis, Member Dr. Uwe Kubach, Member www.cyberforum.de EU SWEB Project (Secure, interoperable, cross-border m-services Data and Knowledge Engineering Journal contributing toward a trustful European cooperation with the Dr. Michael Stollberg, Reviewer non-EU member Western Balkan countries) Stamatis Karnouskos, Advisory Committee Member Datenbank-Spektrum www.sweb-project.org Dr. habil. Gregor Hackenbroich, Editorial Board Member www.datenbank-spektrum.de/v2/home EURASIP Journal on Wireless Communications and Networking Dr. Thomas Michael Bohnert, Guest Editor DFKI (German Research Center for Artificial Intelligence) Dr. Orestis Terzidis, Board Member EURECOM Administrative Council www.dfki.de Dr. Jean-Christophe Pazzaglia, Member www.eurecom.fr Digital Europe Dr. Joachim Schaper, Executive Board Member European – South African Science and Technology Advancement Programme EIRMA – European Industrial Research Management Association Segopotso Moshapo, Assistant National Contact Point: FP7 ICT Gilles Logeais, Member www.esastap.org/esastap/ncp/ict.php www.eirma.org/f3/cmps_index.php European Factories of the Future Research Association (EFFRA) Dr. Uwe Kubach, Member and Topic Group Lead Memberships I SAP Research Report 2009/2010 I 109

European Semantic Web Conference Series (ESWC) Fraunhofer Institute FOKUS Berlin Dr. Michael Stollberg, Program Committee Member Prof. Dr. Lutz Heuser, Board of Trustees Dr. Daniel Oberle, Program Committee Member www.fokus.fraunhofer.de www.eswc2007.org Future Internet Journal EUSSET – European Society of Socially Embedded Technologies Volker Hoyer, Journal Reviewer Dr. Torsten Leidig, Founding Member www.mdpi.com/journal/futureinternet www.eusset.eu FZI – Research Center for Information Technologies Expert Panel for Portfolio Analysis of Proposals Selected under Dr. Orestis Terzidis, Board Member EU FP7 ICT Call 1 www.fzi.de Dr. habil. Gregor Hackenbroich, Member http://cordis.europa.eu/fp7/dc/index.cfm?fuseaction GeoInformatica – International Journal on Advances of Computer =UserSite.CooperationDetailsCallPage&call_id=11 Science for Geographic Information Systems Dr. Florian Probst, Journal Reviewer Factories of the Future – Industrial Consultation Group on ICT Aspects German Computer Society (GI) Dr. Uwe Kubach, Member and Chair of the “Virtual F actories Dr. Ulrich Flegel, Steering Board Member Working Group” Dr. Johannes Meinecke, Member Stamatis Karnouskos, Member www.gi-ev.de

Federation of German Industries (BDI), Working Group on German Computer Society (GI) – Division Security “Information Technologies for the Energy Market of the Future” Dr. Ulrich Flegel, Chair Dr. Orestis Terzidis, Member Stamatis Karnouskos, Member German Computer Society (GI) – Special Interest Group PET Dr. Harald Vogt, Member Dr. Ulrich Flegel, Steering Committee Member www.bdi-initiativ.eu German Computer Society (GI) – Special Interest Group SIDAR Feldafinger Circle Dr. Ulrich Flegel, Steering Committee Member Prof. Dr. Lutz Heuser, Member www.feldafinger-kreis.de GIS - Zeitschrift für Geoinformatik Dr. Florian Probst, Journal Reviewer FIA Book 2009 www.gis-biz.de Stephan Haller, Program Committee Member Dr. Volkmar Lotz, Editorial Board Member Handbook of Research on Ubiquitous Computing Technology www.booksonline.iospress.nl/Content/View.aspx?piid=12006 for Real Time Enterprises, Information Science Reference, Max Mühlhäuser, Iryna Gurevych (eds.), ISBN: 978-1-59904 FIA Book 2010 Dr. Daniel Oberle, Editorial Advisory Board Dr. Volkmar Lotz, Editorial Board Member Stephan Haller, Technical Committee Member IBM Systems Journal Dr. Thomas Michael Bohnert, Technical Committee Member Dr. Ralf Ackermann, Journal Reviewer www.future-internet.eu/publications/fia-book-2010 www.research.ibm.com/journal /call-for-papers.html ICT Audit panel, National Research Foundation, South Africa Fraunhofer Institute FIT St. Augustin Dr. Danie Smit, Member Dr. Uwe Kubach, Board of Trustees www.nrf.ac.za www.fit.fraunhofer.de IEEE Communication Society (COMSOC) Dr. Thomas Michael Bohnert, Member 110 I SAP Research Report 2009/2010 I Memberships

IEEE Communications Magazine Information Management & Computer Security Stamatis Karnouskos, Journal Reviewer Prof. Jan Eloff, Advisory Board Member Dr. Thomas Michael Bohnert, Journal Reviewer www.comsoc.org/ci Innovation Value Institute (IVI) Dr. Ben Greene, Board Member IEEE Global Communications Newsletter Dr. Thomas Michael Bohnert, Editorial Board Member Institute of Electrical and Electronics Engineers (IEEE) www.comsoc.org/dl/gcn/index.html Stamatis Karnouskos, Member www.ieee.org IEEE Transactions on Dependable and Secure Computing Dr. Ulrich Flegel, Journal Reviewer International Journal in Computer Virology Dr. Ulrich Flegel, Journal Reviewer IEEE Transactions on Evolutionary Computation Dr. Ulrich Flegel, Guest Editor Dr. Andreas Rummler, Journal Reviewer www.ieee-cis.org/pubs/tec International Journal of Information Security Dr. Ulrich Flegel, Journal Reviewer IEEE Transactions on Network and Service Management Dr. Achim D. Brucker, Journal Reviewer David Trastour, Journal Reviewer International Journal of Secure Software Engineering IEEE Transactions on Parallel and Distributed Systems Dr. Achim D. Brucker, Journal Reviewer Stamatis Karnouskos, Journal Reviewer www.computer.org/portal/web/tpds International Journal of Spatial Data Infrastructures Research, 2008, Vol. 3, 1–2. Special Issue on Young Researcher Forum IEEE Transactions on Service Computing (TSC) 2009 Dr. Florian Probst, Guest Editor Volker Hoyer, Journal Reviewer Stamatis Karnouskos, Journal Reviewer International Journal on Advances in Security www.computer.org/tsc Dr. Achim D. Brucker, Journal Reviewer Dr. Ulrich Flegel, Editorial Board Member IEEE Transactions on Systems, Man, and Cybernetics (T–SMC) Stamatis Karnouskos, Guest Editor International Journal on Advances in Software www.ieeesmc.org/publications Dr. Alin Stefanescu, Editorial Board Member www.iariajournals.org/software/index.html IEEE/ACM Transactions on Networking Dr. Thomas Michael Bohnert, Journal Reviewer International Journal on Advances in Systems and Measurements Dr. Alin Stefanescu, Editorial Board Member IET Northern Ireland Branch www.iariajournals.org/systems_and_measurements/index.html Dr. Ben Greene, Chair www.theiet.org/local/uk/n-ireland/index.cfm International Journal on Computer Communications Dr. Ulrich Flegel, Journal Reviewer IET Software Journal Dr. Daniel Oberle, Journal Reviewer International Journal on Computers & Security www.theiet.org/publishing Dr. Ulrich Flegel, Journal Reviewer

IMS Industrial Advisory Board of the European Commission International Journal on Security and Communication Networks (DG Research) Dr. Ulrich Flegel, Journal Reviewer Dr. Uwe Kubach, Member International Society for Web Engineering (ISWE) Informatik Spektrum Dr. Johannes Meinecke, Treasurer Dr. Ulrich Flegel, Journal Reviewer www.iswe-ev.de Memberships I SAP Research Report 2009/2010 I 111

IP Smart Objects (IPSO) Manufacturing Enterprise Solutions Association International Harald Weppner, SAP Representative (MESA) Stephan Haller, SAP Representative Manfred Johann Pauli, Member Stamatis Karnouskos, Member www.mesa.org www.ipso-alliance.org Mesh and Sensor Networks Cluster (European Commission) IST Advisory Group (IST AG) Stamatis Karnouskos, Member Prof. Dr. Lutz Heuser, Chair Dr. Joachim Schaper, Member METRIK – Model-Based Development of Technologies for www.cordis.europa.eu/ist/istag.htm Self-Organizing Decentralized Information Systems in Disaster Management (Graduiertenkolleg) Journal for EM – Electronic Markets Dr. Florian Probst, Advisory Committee Member Prof. Dr. Lutz Heuser, Editor Dr. Ulrike Greiner, Associated Reviewer Momentum – the Northern Ireland ICT Federation www.electronicmarkets.org Dr. Ben Greene, Member

Journal IEEE Transactions on Software Engineering MONAMI EU Project Dr. Daniel Oberle, Journal Reviewer Dr. Ralf Ackermann, Reviewer for EU www.monami.info Journal of Applied Ontology, IOS Press Dr. Daniel Oberle, Journal Reviewer Münchner Kreis www.iospress.nl/loadtop/load.php?isbn=15705838 Prof. Dr. Lutz Heuser, Board Member Dr. Uwe Kubach, Research Committee Member Journal of Automated Reasoning www.muenchner-kreis.de Dr. Achim D. Brucker, Journal Reviewer NESSI Journal of Data & Knowledge Engineering (DKE), 2009 Dr. Volkmar Lotz, Member Dr. Adrian Mocan, Journal Reviewer Dr. Jean-Christophe Pazzaglia, Member Dr. Daniel Oberle, Journal Reviewer Dr. Wolfgang Gerteis, Steering Committee Member Dr. Michael Stollberg, Journal Reviewer Dr. Joachim Schaper, Board Member Dr. Norman May, Journal Reviewer www.nessi-europe.com/NESSI www.elsevier.com/wps/find/journaldescription.cws_home /505608/description OASIS Semantic Execution Environment TC Dr. Elmar Dorner, Member Journal of Software (JSW, ISSN 1796-217X) Special Issue www.oasis-open.org/committees on Semantic Extensions to Middleware 2008 /tc_home.php?wg_abbrev=semantic-ex Wojciech Barczynski, Journal Reviewer www.academypublisher.com/jsw/si/si_sem08.html OMG OCL 2.3 RTF Dr. Achim D. Brucker, SAP Representative Journal of Web Semantics (JWS) Dr. Michael Stollberg, Journal Reviewer Operations Research Dr. Daniel Oberle, Journal Reviewer Dr. Giuliano Casale, Journal Reviewer http://ees.elsevier.com/jws RFID Expert Group of the European Commission Lecture Notes in Informatics Stephan Haller, Member Dr. Ulrich Flegel, Editorial Board Member 112 I SAP Research Report 2009/2010 I Memberships

S-CUBE (FP7 NoE) Swinburne University, Centre for Complex Software Systems Dr. Wolfgang Gerteis, Advisory Board Member and Services (CS3) Prof. Dr. Karsten Schulz, Advisory Committee Member Safety & Security Competency Area CSIR www.swinburne.edu.au/ict/research/cs3 Prof. Jan Eloff, Advisory Board Member Technology Pioneer SAP Enterprise Services Committee – Community Advisory Prof. Dr. Lutz Heuser, Selection Committee Group Methodology www.weforum.org/en/Communities/Technology%20Pioneers Stephan Florian Schnabel, Member /index.htm http://ec.europa.eu/enterprise/construction/internal/cpdgnb /termsnb.htm The Ambient Intelligence Technologies for the Product Lifecycle Cluster (European Commission) SAP Enterprise Services Community – Community Advisory Stamatis Karnouskos, Member Group Sensor Networks www.ve-forum.org/apps/pub.asp?Q=1271 Stamatis Karnouskos, Chair http://esc.sap.com The Computer Journal (Oxford) Stamatis Karnouskos, Journal Reviewer SAP Meraka Unit for Technology Development (UTD) http://comjnl.oxfordjournals.org Dr. Joachim Schaper, Steering Board Member www.meraka.org.za The Formal Techniques Industrial Association (ForTIA) Dr. Volkmar Lotz, Chair Seeburger AG Bretten www.fortia.org Prof. Dr. Lutz Heuser, Advisory Board Member www.seeburger.de The Institution of Engineering and Technology (Northern Ireland) Dr. Ben Greene, Steering Committee Member Smart Factory www.theiet.org Dr. Ralf Ackermann, Member www.dfki.uni-kl.de/smartfactory The International Journal on Advances in Internet Technology Dr. Thomas Michael Bohnert, Editorial Board Member SmartGrids European Technology Platform Stamatis Karnouskos, Member The International Journal on Advances in Networks and Services www.smartgrids.eu Dr. Thomas Michael Bohnert, Editorial Board Member www.iariajournals.org SoftStartBTI Prof. Jan Eloff, Advisory Board Member The University of Queensland, School for Information Technology & Electrical Engineering Software and Systems Modeling (SoSYM) Prof. Dr. Karsten Schulz, Advisory Board Member Dr. Achim D. Brucker, Journal Reviewer www.itee.uq.edu.au www.sosym.org THESEUS Springer Handbook on Ontologies, 2nd Edition Prof. Dr. Lutz Heuser, Steering Board Member Dr. Daniel Oberle, Book Reviewer UK Future Internet Steering Group Springer Journal on Software and Systems Modeling Dr. Ben Greene, Member Dr. Andreas Rummler, Journal Reviewer http://sosym.se-rwth.de University of Cape Town – Department of Computer Science Danie Kok, Advisory Board Member Memberships I SAP Research Report 2009/2010 I 113

University of Stuttgart, Special Research Area NEXUS Dr. Joachim Schaper, Supervisory Board Member www.nexus.uni-stuttgart.de

University of Trento PhD Program Dr. Volkmar Lotz, Advisory Board Member http://ict.unitn.it/edu/ict/home.xml

VDE Prof. Dr. Lutz Heuser, Steering Board Member

Vienna Business School Advisory Council Dr. Oliver Christ, Member www.vienna-business-school.at

VLDB Journal Dr. habil. Gregor Hackenbroich, Journal Reviewer www.springerlink.com/content/100392

Wiley Dr. Ralf Ackermann, Book Reviewer www.wiley-vch.de/publish/dt

Wireless Silicon Valley Consortium Keith Klemba, Task Force Lead www.jointventure.org/programs-initiatives/wirelesssiliconvalley /wireless.html

Wirtschaftsinformatik Dr. Ulrich Flegel, Journal Reviewer

Working Group 5 of the National IT-Summit Prof. Dr. Lutz Heuser, Member www.bildungsminister.de/en/7706.php 114 I SAP Research Report 2009/2010 I Learn More

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Overall Responsibility The exploration of new trends and the development of promising ideas and Next Big Things SAP AG prototypes is an essential part of Cloud-Based Future Compliance Global “Internet of Service Delivery SAP Research Dissemination every technology enterprise. SAP Applications Solutions Things” Services Framework achieves just that with its global technology research unit, SAP Research. Business Areas Design and Production Strategi cally aligned with the area of Carbon Digital E-Govern- FutureFu Future Manu- Future SAP’s chief technology officer, the Trading Product ment CareC facturing Retail Memory SAP AG group acts as a technology trend SAP Communications Media scout, significantly contributing to Mobile Public Smart SupplySSu Chain Technologies SAP’s product portfolio and helping Enterprise Safety Grids ManagementM for Emerging Applications anda Logistics Economies the company maintain its technolo- Photography gical edge. Research Programs Cover: Stephan Daub Shaping Trends Business Collab orative Information SecuritySe & Service Smart Further Photos: Ingo Cordes, Stephan Daub, Rudi de Louw, Matthias Ernert, Florian Schneider, Danie Smit In contrast to SAP’s product groups Process Business Manage- TrustTru Science Items Management ment and development labs that work on new functions and releases, the re- Software Technology User searchers identify and shape trends Engineering Infrastructure Experience that have not yet been developed into products. In addition to its par- SAP Research Portfolio ticipation in collaborative research projects within a large ecosystem Co-Innovating Around the Globe ”Living” the Future of Software of partners from academia and in- SAP Research has established a world- Driving the concept of living labs as dustry, SAP Research constantly wide collaborative network with more collaboration platforms for open innova- works on the transfer of project than 800 organizations, among them tion, SAP Research has been success- results, shaping existing and future numerous renowned universities and ful in bringing together customers, SAP® solutions. research institutes, private enterprises, partners, researchers, and developers governments, and customers. Each for in-depth collaboration and hands-on In the search for the “next big things” SAP Research Center is co-located discussions on various topics. Providing − maximum-impact, next-generation with either a partner university or an a real-world setting, the living labs turn technologies and applications − the SAP devel opment lab and often takes research results and prospective SAP SAP Research portfolio focuses on advantage of the close vicinity to major solutions into tangible experiences and topics across a number of business partners. This creates a solid foundation stimulate innovative results. areas backed by a solid foundation of for co-innovation, as, for example, with technical research programs. the newly established SAP and Intel Co- laboratory at the SAP Research Center Belfast. www.sap.com/research SAP RESEARCH REPORT 2009/2010 Future Factory Future Retail Future Public Technologies for FROM CREATIVITY TO VALUE Initiative Center Security Center Emerging Economies Dresden, Germany Regensdorf, Switzerland Darmstadt, Germany Pretoria, South Africa

SELECTED HIGHLIGHTS 2009/2010 SAP RESEARCH IMPRESSIONS A GLIMPSE INTO OUR RESEARCH CENTERS

January 2009 March 2009 May 2009 July 2009 September 2009 November 2009 January 2010 March 2010

First jointly developed At CeBIT 2009 on March At the EU Future Internet Establishment of the SAP The SAP Research Center The SAP Meraka Unit for SAP, the Ecole Centrale SAP Research has a strong prototype from SAP® 3–8 in Hannover, Germany, Conference on May 11–13 Research Group Bangalore Brisbane relocates to its Technology Development Paris graduate school, and presence at CeBIT 2010 BusinessObjects™ Innova- German chancellor Dr. Angela in Prague, Czech Republic, in India. The group is located new, high-tech office in holds its Research Sympo- the Euclyde data center on March 2–6 in Hannover, tion Centers in Paris, France, Merkel and California gover- SAP Research features at the main campus of SAP Australia. sium on November 11, fo- management company team Germany. The overall Future and the SAP Research nor Arnold Schwarzenegger demos and prototypes from Labs India in Bangalore. cusing on efforts to both up on the ARSA project in Internet theme is illustrated Center Sophia Antipolis. discover the SoKNOS cri- the AVANTSSAR, R4eGOV, Read more on page 7. Gravity, a research proto- develop new technologies an effort to adapt the SAP by vivid scenarios in various Take Action helps align sis management platform RESERVOIR, and SToP type within Google Wave for and advance human cap- Social Network Analyzer, life areas to the event business intel ligence with and the TEXO Services to projects. The SAP Research Cura- developed at the SAP Re- ital within South Africa and a technology to analyze visitors. opera tional systems. go! application. torship Meeting (Spring) search Center Brisbane abroad. social networks for city Read more on pages 27 CeBIT Australia in Sydney takes place on July 3–5 in together with SAP and municipality needs. and 44. on May 12–14 showcases Barcelona, Spain. NetWeaver® Development, The fourth EU Future Inter- several SAP Research dem- Read more on page 9. is released. net Assembly conference is The SAP Research Group sydney belfast st. gallen / zurich pretoria dresden sydney brisbane onstrations in public securi- Read more on page 37. held in Stockholm, Sweden. Bulgaria is established in bangalore ty and transport and SAP Research announces Sofia. The group is located logistics. the Unified Services De- at SAP Labs Bulgaria’s main Read more on page 44. scription Language. campus. Read more on pages 40 Read more on page 7. and 42.

At the fifth International Research Forum, global thought leaders come st. gallen / zurich together in Westerburg, sophia antipolis Germany, to examine topics brisbane raanana darmstadt belfast dresden SAP Research provides a The SAP and Intel Collabo- and trends concerning the bangalore keynote presentation at the ratory, a new venture be- question of “The Future fifth SAP Australian User tween the two companies Internet: A Reality in the Presentation of the MeRegio Group Summit in Darling on cloud computing and Making?” project at the German- Harbour, Sydney, and high- sustainable IT, is officially The fourth national German Chinese Promenade in lights the Yowie, BirdsEye, inaugurated on October 19 IT Summit takes place in The HANNOVER MESSE Shenyang on June 12–20. Gravity, and PennyPointer in Belfast, North Ireland. Stuttgart, Germany. SAP 2010, a showcase for indus- Read more on page 41. projects at the SAP booth. Read more on page 29. Research presents projects trial technology, takes place Over 30 IT leaders and and deliverables at a joint SAP Research supports the on April 19–23 in Hannover, visionaries from business The first SAP Research and On August 14, SAP cus- SAP, Nokia, and Giesecke & open house event. Software Engineering 2010 Germany. SAP Research and academia across the Innovation Award is given to tomers and representatives Devrient announce at SAP Read more on page 39. conference in Paderborn, contributes demos and pre- globe meet in Dresden, five academic and research from the local government TechEd in Vienna, Austria, the Germany, as a silver sponsor sentations pertinent to the Official launch of the ADiWa Germany, at the Inter- institutes in India to recognize and universities attend establishment of Original1, SAP Research hosts 20 and hosts the workshop event’s spotlight on industrial project at Research Day on national Research Forum and promote the scientific the Future Factory Open a new global business provid- top-level German executives “Innovative Systems to automation, energy, tech- February 5 in Darmstadt, to discuss “The Internet of and technological potential House in Dresden, which ing brand protection services. in Walldorf, Germany, for Support Civil Security: nology, industrial subcon- karlsruhe pretoria karlsruhe dresden darmstadt raanana Germany. Things: Reality or Hype?” of this region. features guided tours and Read more on pages 29 the second Innovation Architectures and Design tracting, and cutting-edge raanana brisbane Read more on page 34. Read more on page 8. Read more on page 19. technology insights. and 30. Roundtable. Concepts.” technologies.

February 2009 April 2009 June 2009 August 2009 October 2009 December 2009 February 2010 April 2010 SAP Research Report 2009/2010 I Highlights SAP Research Report 2009/2010 I Impressions

SELECTED HIGHLIGHTS 2009/2010 SAP RESEARCH IMPRESSIONS A GLIMPSE INTO OUR RESEARCH CENTERS

January 2009 March 2009 May 2009 July 2009 September 2009 November 2009 January 2010 March 2010

First jointly developed At CeBIT 2009 on March At the EU Future Internet Establishment of the SAP The SAP Research Center The SAP Meraka Unit for SAP, the Ecole Centrale SAP Research has a strong prototype from SAP® 3–8 in Hannover, Germany, Conference on May 11–13 Research Group Bangalore Brisbane relocates to its Technology Development Paris graduate school, and presence at CeBIT 2010 BusinessObjects™ Innova- German chancellor Dr. Angela in Prague, Czech Republic, in India. The group is located new, high-tech office in holds its Research Sympo- the Euclyde data center on March 2–6 in Hannover, tion Centers in Paris, France, Merkel and California gover- SAP Research features at the main campus of SAP Australia. sium on November 11, fo- management company team Germany. The overall Future and the SAP Research nor Arnold Schwarzenegger demos and prototypes from Labs India in Bangalore. cusing on efforts to both up on the ARSA project in Internet theme is illustrated Center Sophia Antipolis. discover the SoKNOS cri- the AVANTSSAR, R4eGOV, Read more on page 7. Gravity, a research proto- develop new technologies an effort to adapt the SAP by vivid scenarios in various Take Action helps align sis management platform RESERVOIR, and SToP type within Google Wave for and advance human cap- Social Network Analyzer, life areas to the event business intel ligence with and the TEXO Services to projects. The SAP Research Cura- developed at the SAP Re- ital within South Africa and a technology to analyze visitors. opera tional systems. go! application. torship Meeting (Spring) search Center Brisbane abroad. social networks for city Read more on pages 27 CeBIT Australia in Sydney takes place on July 3–5 in together with SAP and municipality needs. and 44. on May 12–14 showcases Barcelona, Spain. NetWeaver® Development, The fourth EU Future Inter- several SAP Research dem- Read more on page 9. is released. net Assembly conference is The SAP Research Group sydney belfast st. gallen / zurich pretoria dresden sydney brisbane onstrations in public securi- Read more on page 37. held in Stockholm, Sweden. Bulgaria is established in bangalore ty and transport and SAP Research announces Sofia. The group is located logistics. the Unified Services De- at SAP Labs Bulgaria’s main Read more on page 44. scription Language. campus. Read more on pages 40 Read more on page 7. and 42.

February 2009 April 2009 June 2009 August 2009 October 2009 December 2009 February 2010 April 2010 50 098 497 (10/02) SAP Research Report 2009/2010 I Imprint ©2010 SAP AG. All rights reserved. SAP Research Report 2009/2010 I SAP Research in a Nutshell SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, Clear Enterprise, SAP BusinessObjects Explorer and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Overall Responsibility The exploration of new trends and the development of promising ideas and Next Big Things SAP AG prototypes is an essential part of Cloud-Based Future Compliance Global “Internet of Service Delivery SAP Research Dissemination every technology enterprise. SAP Applications Solutions Things” Services Framework achieves just that with its global technology research unit, SAP Research. Business Areas Design and Production Strategi cally aligned with the area of Carbon Digital E-Govern- FutureFu Future Manu- Future SAP’s chief technology officer, the Trading Product ment CareC facturing Retail Memory SAP AG group acts as a technology trend SAP Communications Media scout, significantly contributing to Mobile Public Smart SupplySSu Chain Technologies SAP’s product portfolio and helping Enterprise Safety Grids ManagementM for Emerging Applications anda Logistics Economies the company maintain its technolo- Photography gical edge. Research Programs Cover: Stephan Daub Shaping Trends Business Collab orative Information SecuritySe & Service Smart Further Photos: Ingo Cordes, Stephan Daub, Rudi de Louw, Matthias Ernert, Florian Schneider, Danie Smit In contrast to SAP’s product groups Process Business Manage- TrustTru Science Items Management ment and development labs that work on new functions and releases, the re- Software Technology User Printing searchers identify and shape trends Engineering Infrastructure Experience that have not yet been developed xxxxxxxxxxxxxxxxxxx into products. In addition to its par- SAP Research Portfolio ticipation in collaborative research projects within a large ecosystem Co-Innovating Around the Globe ”Living” the Future of Software of partners from academia and in- SAP Research has established a world- Driving the concept of living labs as dustry, SAP Research constantly wide collaborative network with more collaboration platforms for open innova- works on the transfer of project than 800 organizations, among them tion, SAP Research has been success- results, shaping existing and future numerous renowned universities and ful in bringing together customers, SAP® solutions. research institutes, private enterprises, partners, researchers, and developers governments, and customers. Each for in-depth collaboration and hands-on In the search for the “next big things” SAP Research Center is co-located discussions on various topics. Providing − maximum-impact, next-generation with either a partner university or an a real-world setting, the living labs turn technologies and applications − the SAP devel opment lab and often takes research results and prospective SAP SAP Research portfolio focuses on advantage of the close vicinity to major solutions into tangible experiences and topics across a number of business partners. This creates a solid foundation stimulate innovative results. areas backed by a solid foundation of for co-innovation, as, for example, with technical research programs. the newly established SAP and Intel Col - aboratory at the SAP Research Center Belfast. www.sap.com/research SAP RESEARCH REPORT 2009/2010 Future Factory Future Retail Future Public Technologies for FROM CREATIVITY TO VALUE Initiative Center Security Center Emerging Economies Dresden, Germany Regensdorf, Switzerland Darmstadt, Germany Pretoria, South Africa