Walmart Associates (Including the First IRONMAN Winner, Gordon Haller) and a NASCAR Pit Crew Share Lessons from the Fast Lane

The Associate’s Special Section: Walmart U.S. 5 Minutes to 20 Seconds to Guide to President and CEO Greg Foran Perfect Makeup Boost Your Fitness Living Better Answers Your Questions PAGE 38 PAGE 18 PAGE 23 FEBRUARY 2015

“Set high goals, encourage______, and then keep score.” Free Magazine! —Sam Walton (See Page 71.)

Ahead Walmart associates (including the first IRONMAN winner, Gordon Haller) and a NASCAR pit crew share lessons from the fast lane. Page 46

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48946_1_WFM_Feb_Walmart_World_Ads_Inside_Front_FNL.inddT-Mobile.indd 1 1 12/30/141/2/15 10:20 6:52 AMPM ContentsFebruary 2015

15 The New Rules of Watch Fashion 46 Lessons in Speed A NASCAR pit crew, the first IRONMAN, and speed- loving associates share their most useful advice. Super-Fast 26 Chicken Dishes

The Guide 7 Inside Walmart 33 We Are Walmart 55 Milestones 56 Heritage 73

Meet Greg Foran, president and 38 CEO of Walmart U.S. 1 The Associate’s Guide to Living Better

0215_TOC (Working Copy).indd 1 1/9/15 3:52 PM STRIVING FOR EXCELLENCE Work as a team by helping each other and asking for help. Who Brandon Acuff, shift manager, Store 701, Owensboro, Ky., and Rob Walker, team leader, Sam’s Club 4728, Nicholasville, Ky. Where Store 701 and Sam’s Club 4728 (almost 200 miles apart) Why One night, while filling in at the Tire and Lube Express (TLE) service counter, Brandon experienced a rare occurrence: He was stumped while solving a problem with a customer’s transaction. “I didn’t even think twice before calling up Rob for help,” Brandon says. “He is the guy everyone turns to. He has such a positive attitude and truly lives out the company’s pillars of respect for the individual, striving for excellence, serving the customer, and acting with integrity every day.” Rob, who as a team leader in the TLE has extensive knowledge of that department, walked Brandon through the steps to process the transaction, which resulted in a happy customer. “We’re all part of a team with the same goal: helping each other succeed to serve the customer as best as we can,” Rob says.

Go to walmartworld.com/ ourbeliefs to read more READ about Our Beliefs.

2 The Associate’s Guide to Living Better

0215_12_beliefs (Working Copy).indd 2 1/8/15 10:22 AM Beliefs in Action

Brandon Acuff, shift manager, in the TLE department at Store 701 in Owensboro, Ky.

0215_12_beliefs (Working Copy).indd 3 1/8/15 10:22 AM All of us have got to go out to our stores and listen to our partners. —SAM WALTON, Saturday Morning Meeting, Sept. 29, 1990

4 The Associate’s Guide to Living Better

0215_Voices (Working Copy).indd 4 1/5/15 2:00 PM Welcome

FROM THE EDITORS Faster and Better NASCAR season’s starting, so we’ve made speed a main theme of this issue. After all, working with a sense of urgency is as important at Walmart as it is for a NASCAR crew—we don’t win if our customers can’t get in and out of stores quickly. However, exceptional service means more than speed. What does it mean to you and your team? Tell us at [email protected]. —THE EDITORS

For the Health of It I recently won the ZP Challenge in my store, and I really enjoyed being interviewed and photographed for your December issue. We hold monthly ZP meetings and often use your health content and recipe remakes in our discussions about easy ways to improve our well-being. We even made a magazine rack to organize our issues. Keep up the useful health and food content! —Carol Newborn, reclamation associate, Store 3205, Lithia Springs, Ga.

For more about the ZP Challenge, visit walmartone.com/wellbeing or zpchallenge.com.

Publisher No responsibility can be accepted for unsolicited manuscripts or photographs, which Alan Dranow must be accompanied by a self-addressed stamped envelope. The views expressed in this magazine are not necessarily those of the publisher or Wal-Mart Stores, Inc. Editor in chief Walmart World is a proprietary publication of Wal-Mart Stores, Inc., and is intended Matt Larsen for use by Walmart at its discretion. The editor reserves the right to select and edit [email protected] letters for publication. Some stories may appear in other publications, including those Managing editor intended for external audiences. All material that you submit to Walmart World shall become the property of Wal-Mart Stores, Inc., and submission shall be deemed a John Soldani transfer of all right, title, and interest to the materials submitted. Walmart World is not Content manager responsible for verifying the accuracy of material submitted by our readers. The views Amanda Foster and opinions expressed on third-party websites do not necessarily state or re ect those of Walmart World and are not meant to substitute for professional advice. Market research Stores: If you’d like your subscription numbers adjusted, please email us at Margaret Li [email protected]. Marketing and sales Sam Rivkin Printed on partially recycled paper Editorial and advertising inquiries: [email protected] Walmartworld.com 5

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energi13471_04_WM_EA_WMWad_m.indd 1 12/30/14 11:14 AM THE

GuideEntertainment / Money / Style & Beauty / Home / Health / Food / Outdoors

A quick bit of fun can help you feel great. Page 23

Walmartworld.com 7

0215_Spark (Working Copy).indd 7 1/8/15 10:44 AM Read more of Richard Petty’s responses at READ walmartworld.com/fun! The King of NASCAR NASCAR Hall of Famer Richard Petty (aka The King) has won 200 races. Here, he chats about his biggest victory and what it’s like to be king.

Did you ever envision yourself being where you are today, a NASCAR Hall of Famer known as “The King”? Zenaida Bell, department manager, jewelry, Store 944, Crestview, Fla.

It was just timing. We probably did the best in our era because we really concentrated on it, worked hard, and prepared. I didn’t do anything by myself. It took the entire group of us at that time. We all focused on nothing but racing, preparing for the next race. You put it all together, and it worked for us. We never thought about it; it was just what we did for a living.

What is your most memorable victory? Ron Carlino, cashier, Store 3103, Goddard, Kan. Probably winning my last one, the 200th. It came down to the last green lap, racing with Cale and winning by feet. That, and having the president [former President Ronald Reagan] at the track, made for a really special moment.

How does a driver go about getting good sponsorship for his or her team? Valerie Dixon, reclamation associate, Store 5470, Huntingdon, Pa. We always find out what we can do for them. I always say that we don’t have sponsors, but partners. We try to figure out how we can promote their business and make it grow. Read Valerie’s story, ”Walmart’s Fastest Family?” on Page 51.

8 The Associate’s Guide to Living Better

0215_3q_Richard Petty. (Working Copy).indd 8 1/7/15 11:44 AM The Guide / Entertainment

Evolve lets you play as the hunter—or the hunted.

Movies A hometown reunion reignites romance for two former high school sweethearts in The Best of Me, starring Michelle Monaghan and James Marsden.

Books In Crash & Burn, best-selling author Lisa Gardner tells the story of Nicky Frank, a woman who experiences strange events that make it seem like someone wants her dead. Hunt or Be Hunted

Video Games In the world of Evolve, the latest video game by Turtle Rock Studios, you play the role of hunter—or the hunted. Music In this multiplayer shooter game, four hunters face off After winning a against a single player-controlled, oversized beast bent Grammy for the hit on destruction. You can play as one of the hunters going after the beast song, “Radioactive,” Imagine Dragons or as the beast who uses savage abilities to annihilate human enemies. delivers its You can also level up to unlock new hunter or beast characters. Gear up sophomore album, Smoke + Mirrors. for Evolve, which hits stores and Walmart.com this month.

Walmartworld.com 9

0215_new_now.indd 9 1/7/15 11:45 AM The Guide / Entertainment Brought to you by Samsung®

TV Tech That Matters Today’s TVs outclass even the top high-definition flat-screen models from a few years ago. The latest screens feature more pixels, richer colors and depth, and a contrast-boosting curve. Here’s what that means for viewers.

Curved Screens, Clearer Scenes Experts say that one of the top advantages of a curved screen is reduced glare. Ambient light reflected by a TV screen can spoil image contrast. Current curved TV screens can reduce that reflected light by about 2-to-1. Why It Matters: By effectively doubling a TV’s contrast in real-world viewing conditions, curved displays improve every scene. On-screen shadows look deeper, and colors appear richer and more accurate.

More Pixels, More Detail Pixels are the tiny dots of color that make up a digital image; images look more detailed as you fit more dots into a given space. Ultra high- definition (UHD), or 4K, TVs pack in four times the pixels of full HD (1080p) TVs. Why It Matters: Experts say UHD is poised to replace 1080p HD as TV’s gold standard. Although UHD/4K content is currently limited, the TVs can upconvert a full HD signal for a better experience.

Deeper Blacks, Greater Realism Some HDTVs struggle to display detail in darker scenes, which is caused in part by backlighting that might leak through. New technologies, like local dimming, minimize this effect. Why It Matters: Greater contrast and deeper blacks give images more depth, so what you see on screen is even more realistic.

“The big takeaway from Consumer Electronics Show (CES) 2015 is more curved televisions. Curved TVs give customers the movie theater experience in their homes.” —Lora Yadon, buyer, TV/home theater, Home Office, Bentonville, Ark.

10 The Associate’s Guide to Living Better

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Bluebird.indd 1 12/19/14 9:52 AM The Guide / Money

Get Tax Help! Liberty Tax and Jackson Hewitt are oﬀ ering tax prep services to customers and associates in select stores. Associates receive a 25 percent discount!

Fast-Track Your Refund According to the IRS, more than 90 percent of tax refunds are issued in fewer than 21 days. Get yours back quickly with guidance from John Hewitt, founder and CEO of Liberty Tax Service.

Start Early Minimize File Electronically Deposit Wisely “I get my refund the Prepare your tax Mistakes “This is the fastest Skip the paper fastest with Turbo return as soon as Errors can delay way to file,” says check and have Tax. It’s so simple and you have all of your your refund or John. It also the IRS deposit does everything for W-2 forms and reduce the amount prevents delays. your refund directly you. I’ve cut down other documents. if you miss certain When you e-file, into a checking or on errors and “If you want your deductions—a IRS computers savings account. If missing deductions.” refund fastest, file common issue with review your return you do receive your —Sandra Rozeboom, before April,” says self-prep. Paying a for common errors refund in the mail, wireless associate, Store 3791, Three Rivers, Mich. John. If you owe pro could save you and bounce it back you can take it to money, you can time and money. immediately if any Walmart to cash wait until the Many agencies will are found. or load onto your April 15 deadline review tax returns favorite prepaid to file your return from prior years card with Walmart and pay. for free to check Rapid Reload for for errors or any a fee. missed deductions.

Walmartworld.com 13

0215_money.indd 13 1/8/15 11:18 AM BORN FROM NATURAL GAS

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1 Based on ILSAC GF–5 and Sequence IIIG piston deposit test using SAE 5W–30. 2 Fuel economy measurements made using CAFE cycle under FTP75. Avg. of 550 extra miles based on mixed city/highway miles and US avg. of 13,476 miles driven per year with 4.1% better MPG vs. a dirty engine. Source fhwa.dot.gov, 2011. Follow OEM recommended oil drain intervals. 3 Based on Sequence IVA wear test using SAE 5W-30. © SOPUS Products 2014. All rights reserved. CS8977-02

Shell.indd 1 1/6/15 10:09 AM The Guide / Style & Beauty

The New Watch Rules To find a timepiece that fits your style sense and needs, follow these tips from Kimberly Smith, founder of pennypincherfashion.com, and Jenni Gibson, watch buyer at the Home Office in Bentonville, Ark.

Style Tip Watches can be gender-neutral, so choose based on Be Sporty your preference in size, Timex design, and functions. Men’s Camper Turn the page for Expedition watch more tips! (Indiglo® night-light, long battery life)

Women’s Women’s fashion fashion watch with gray strap watch with mint- (adjustable strap, colored strap long battery life) Be Sophisticated (quartz movement, Women’s fashion long battery life) watch with coral- colored strap Go Playful (quartz movement, long battery life) Disney Frozen watch Go Big (flashing lights, adjustable strap, Men’s long battery life) fashion watch (quartz movement, long battery life)

Walmartworld.com 15

0215_Watches_010815 (Working Copy).indd 15 1/9/15 3:21 PM The Guide / Style & Beauty

You Can Show Your Eco-Friendly Side Choose a solar-powered watch, and you’ll never toss a watch battery into a landfill, Jenni says.

Patterns Are Use Solar Power Perfectly Playful Casio Men’s Solar Sport Watches can be fashion Combination watch (solar-powered, statements. If you like fun water-resistant) patterns, try the new chevrons, stripes, polka Show Character dots, and nautical motifs. Teenage Mutant Ninja Or show your playful side Turtles Flashing LCD watch with characters like Teenage (flashing lights, adjustable strap, long battery life) Mutant Ninja Turtles. Bigger Is Better “Large watches are hot for both men and women,” Kimberly says. Try on a watch before buying to be sure that it fits comfortably on the wrist. Bright Colors Are On-Trend, Too Echoing designer trends, watchbands at Walmart come in fresh shades like coral and mint. Gold and rose-gold tones are popular in metal bracelet styles. Guys can opt for a splash of red or blue on sports watches. Arm Parties Are In “Stackables are on-trend for Keep It Casual women,” Jenni says. Designer- Armitron watch (water-resistant, inspired sets like the option long battery life, here include a watch and quartz movement) bangles or stretch bracelets.

Trendy— and Durable Walmart’s watches are tested Stack Up to ensure time accuracy; water resistance; long battery life; Women’s secure clasp closures; tension stackable watch set (quartz movement, resistance on fastening features, long battery life) including straps and bands; and more, like the ability to withstand being dropped.

16 The Associate’s Guide to Living Better

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Colgate.indd 1 12/29/14 2:27 PM The Guide / Style & Beauty

Foundation 2.5 Apply liquid foundation min with a makeup brush, blending outward from your face’s T-zone (forehead, nose, chin). Choose: Flower Beauty Balm BB Cream

1.5 Mascara min Apply from the base of the lashes and pull straight up to lift and separate, Roberto says. Choose: Flower Zoom- In Ultimate Mascara

30 Blush sec Apply cream blush with fingers or a brush. Start at the outer edge of the apple of your cheek and work toward the center. Choose: Hard Candy Cheeks & Balances Highlight & Contour Cheek Duo

30 Lips sec Soft, sheer colors require less precision than a matte or intense shade, says Roberto. Choose: Flower Sheer Up Lip Tint in Dewy Rose

5-Minute Makeup Magic Look flawless—fast—with these tips from Emmy Award– winning makeup artist Roberto Casey and product picks from Stephanie Holland, makeup buyer at the Home Office in Bentonville, Ark.

18 The Associate’s Guide to Living Better

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ATT.indd 1 1/8/15 12:03 PM Solve Problems, Save Time Speed through your to-do list (and solve common DIY problems) with tools recommended by Brandon Wilson, Charge Up! category director, Tools & Basics, at the Lithium-ion batteries can hold a charge for a Home Office in Bentonville, Ark. long time. This one can sit idle for 18 months and still be ready to go!

20 The Associate’s Guide to Living Better

0215_HomeDIY.indd 20 1/7/15 12:48 PM The Guide / Home

Find It at Problem Solution Walmart

You don’t want to drive A drill that slows down Black & Decker Bdcde120c 20V screw heads too deep automatically helps you get a Max Lithium Drill/Driver into drywall because perfectly flush finish. with Autosense then you’ll spend extra time patching.

You’re working in a A work light with a flexible stand, Cooper Lighting Might- corner, a closet, or hook, and built-in magnets lets D-Light Rechargeable LED under the car and are you set, hang, or attach a light Work Light Solve Problems, struggling to hold a wherever you need it for flashlight as well as the maximum visibility. Save Time tool you need. Speed through your to-do You need to drive a A compact, battery-powered auto Hammerhead Compact Driver/ nail, and there isn’t hammer. You still need to press Auto Hammer list (and solve common DIY enough room to the tool against the nail to drive swing a hammer. it home, but the tool does the problems) with tools recom- majority of the work—and fast. mended by Brandon Wilson,

Charge Up! category director, Tools & Basics, at the You waste valuable A rolling tool chest. It goes Stanley Rolling Tool Chest with Lithium-ion batteries can hold a charge for a Home Office in Bentonville, Ark. time searching for where you need it and keeps Bonus 68-Piece Mechanic Set long time. This one can your tools. your most frequently used tools sit idle for 18 months neatly organized. and still be ready to go!

You need a fast way A handheld rotary cutter. Dremel 100-N/6 120V Single to fine-tune a cut for These tools can cut and sand Speed Rotary Tool with Bonus a tighter fit in your tough materials but are extremely Attachment and 11 Accessories final project. precise, so they’re great for detail work and crafts.

Cleanup takes longer A wet/dry shop vac is designed Shop-Vac 5-Gallon Stainless because your household to handle DIY debris. Most also Steel Wet/Dry Vacuum vacuum gets clogged have the oomph to detail with sawdust. a car or help clean up after a toilet overflow.

20 The Associate’s Guide to Living Better Walmartworld.com 21

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Kimberly Clark.indd 1 1/9/15 3:48 PM The Guide / Health

“Don’t beat yourself up if you can’t get to the gym. Eat right and do a little bit of something every day! Always keep moving!” —Hope Moore, director merchandise execution, Home Office, Bentonville, Ark.

3 Tips Opt for Mini-Workouts can for 10 to 20 seconds Instead of an hour-long and then return to your workout, try doing 30 to original pace. That kind of for Fast 60 seconds of exercise high-intensity training will throughout the day to strengthen your heart and Fitness challenge your body and lungs, making everyday keep your energy levels activities feel easier. You know you should high. A 150-pound person Tone Your Abs—Anytime exercise—but when? Most can burn roughly 9 calories a minute running in place To strengthen your core, people struggle to find time and roughly 6 calories doing use this isometric move: to work out. Use these tips squats or lunges. Do this 15 Draw your abs in (imagine from Tom Holland, exercise or 20 times a day, and it pulling your navel back physiologist and author of counts as a longer workout! toward your spine) and hold Beat the Gym: Personal Trainer for 30 seconds throughout Speed Up Your Pace the day. You can do it while Secrets—Without the Personal While you’re walking around, sitting or standing, and it Trainer Price Tag, to help you try mini-intervals, where will help protect your back get more active. you walk as fast as you and tone your core.

All content is for educational purposes only and not a substitute for the diagnosis, treatment, and advice of a medical professional. Such content does not cover all possible side eﬀ ects of any new or diﬀ erent health program. Walmartworld.com 23

1502_FastFitness.indd 23 1/7/15 11:51 AM The Guide / Food

RECIPE OF THE MONTH Microwave Fudge Melt your valentine’s heart with this simple yet indulgent treat from Melanie Hunter, a dairy associate at Store 788 in Clinton, Ark.

Prep time: 5 minutes Cook time: 3 minutes 3 cups semisweet chocolate chips 1 14-oz can sweetened condensed milk 1 cup chopped pecans Butter for pan 1. In a medium microwave-safe bowl, stir together chocolate chips and condensed milk. 2. Cook on high setting for 1½ minutes. Remove and stir; return to microwave and cook another 1½ minutes. Remove and stir in nuts. 3. Pour mixture into buttered 8-by-8-inch pan. Let cool completely. Cut into 1-inch pieces and enjoy.

Makes 18 servings. Per serving (2 pieces): 419 calories, 23 g fat (12 g saturated fat), 19 mg cholesterol, 71 mg sodium, 47 g carbohydrate, 2.5 g fiber, 6.5 g protein

24 The Associate’s Guide to Living Better

0215_ROM_Fudge.indd 24 1/7/15 11:59 AM POWERGLIDE® VACUUM WITH Sucti Ch nel Technology™ POWER TO REMOVE New! MORE DIRT

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Bissell.indd 1 12/29/14 5:50 PM  Debbie’s Easy Rotisserie Chicken Soup Associate recipe! Makes 4 servings Prep time: 10 minutes Cook time: 10 minutes 6 cups lower-sodium chicken broth 4 cups shredded rotisserie chicken 2 cups salsa verde 2 tbsp cumin 2 15-oz cans northern beans Sliced avocado and shredded Mexican cheese blend for garnish, optional Winner, Winner! Walmart sells In large soup pot, combine all ingredients. Bring 150,000 rotisserie to a boil over high heat. Reduce heat to a simmer, chickens per day, cover, and cook 5 minutes. Serve hot, garnished on average! (The average store with sliced avocado and shredded cheese, sells 41.) if desired.

Per serving: 443 calories, 9 g fat (2 g saturated fat), 105 mg cholesterol, 1,021 mg sodium, 38 g carbohydrate, 11 g fiber, 51 g protein

Associate Chef “It’s so easy because you can buy the rotisserie chicken from Walmart! After a long day on your feet, this is an easy and good meal,” says Carol Plahm, pharmacy tech at Store 3601 in Crestwood, Ill.

ONE FOOD, THREE WAYS A Chicken Shortcut Skip the drive-through— a rotisserie chicken opens the door to lots of fast homemade food options.

Want more recipes? Find them at pinterest.com/ walmartworld.

26 The Associate’s Guide to Living Better

0215_1F3W_RChicken.indd 26 1/7/15 12:00 PM The Guide / Food   Debbie’s Easy Quick Wild Rice and Rotisserie Chicken Soup Rotisserie Chicken Salad Associate recipe! Makes 8 servings Makes 4 servings Prep time: 15 minutes Prep time: 10 minutes Cook time: 10 minutes Cook time: 10 minutes 1 12-oz package microwavable frozen cut 6 cups lower-sodium chicken broth green beans 4 cups shredded rotisserie chicken 2 8.8-oz packages prepared long-grain brown

 Baked Rotisserie 2 cups salsa verde and wild rice mix Chicken Rollups ¾ cup balsamic vinaigrette 2 tbsp cumin Makes 4 servings 2 15-oz cans northern beans ½ cup chopped fresh flat-leaf parsley Prep time: 20 minutes Sliced avocado and shredded Mexican ¼ tsp salt Cook time: 20 minutes cheese blend for garnish, optional ½ tsp ground black pepper 1 tbsp olive oil 3 cups shredded rotisserie chicken Winner, Winner! ¾ cup chopped onion 2 cups grape tomatoes, halved Walmart sells In large soup pot, combine all ingredients. Bring 150,000 rotisserie to a boil over high heat. Reduce heat to a simmer, 1 red bell pepper, chopped with chickens per day, cover, and cook 5 minutes. Serve hot, garnished seeds removed 1. Prepare beans and rice according to package on average! (The with sliced avocado and shredded cheese, ¼ tsp crushed red pepper (or more to taste) directions; set aside. average store 2. In a large bowl, combine vinaigrette, parsley, sells 41.) if desired. 3 cups shredded rotisserie chicken ¾ cup chicken broth salt, and pepper; stir. Add beans, rice, chicken, Per serving: 443 calories, 9 g fat (2 g saturated fat), ¾ cup sour cream and tomatoes; toss to combine. Serve 105 mg cholesterol, 1,021 mg sodium, ½ cup coarsely chopped cilantro immediately or after refrigerating. 38 g carbohydrate, 11 g fiber, 51 g protein Cooking spray 12 6-inch flour tortillas Per serving: 321 calories, 9.5 g fat (1 g saturated fat), 1 cup shredded Mexican cheese blend 39 mg cholesterol, 776 mg sodium, 39 g carbohydrate, Associate Chef 1 cup fresh salsa 3 g fiber, 19 g protein “It’s so easy because you can buy the rotisserie chicken from Walmart! After a long day on your feet, this is an 1. Preheat oven to 450 F. easy and good meal,” says Carol Plahm, pharmacy 2. Heat oil in large skillet over medium-high heat. tech at Store 3601 in Crestwood, Ill. Add onion, bell pepper, and red pepper to

ONE FOOD, THREE WAYS pan; sauté 5 minutes. Add chicken and broth to pan; bring to a simmer. Cook 4 minutes or until liquid reduces. Remove pan from heat; A Chicken add sour cream and cilantro; stir to combine. 3. Lightly coat 9-by-13-inch baking dish with cooking spray. Use a slotted spoon to divide Shortcut chicken mixture evenly among tortillas (about ⁄ cup per tortilla). Roll up and arrange in a Skip the drive-through— single layer in baking dish, seam side down. Pour any remaining chicken mixture over a rotisserie chicken opens tortillas and sprinkle with cheese. the door to lots of fast 4. Bake 10 minutes or until cheese melts and tortillas begin to brown. Garnish with salsa homemade food options. and serve immediately.

Per serving (3 rollups): 723 calories, 34 g fat Want more recipes? (14 g saturated fat), 134 mg cholesterol, Find them at pinterest.com/ 1,323 mg sodium, 56 g carbohydrate, walmartworld. 5 g fiber, 43 g protein

26 The Associate’s Guide to Living Better

0215_1F3W_RChicken.indd 26 1/7/15 12:00 PM 0215_1F3W_RChicken.indd 27 1/7/15 12:00 PM The Guide / Food

RECIPE REMAKE Sausage Stars Angela Webb, overnight CSM and stocker at Store 953 in Loveland, Colo., says she makes this yummy appetizer at least

once a month. Our speedy version uses Prep time: 15 minutes turkey sausage for less fat. Cook time: 17 minutes Cooking spray Feedback 1 12-oz package fresh wonton “We will have to 52% LESS FAT! try these! Can't wrappers (about 48 wrappers) wait to see it in 1 16-oz package sweet Italian Before After the magazine,” turkey sausage 353 calories, 198 calories, Angela says. 25 g fat 12 g fat 2 tsp olive oil (9 g saturated fat), (2 g saturated fat), ½ cup mayonnaise 51 mg cholesterol, 29 mg cholesterol, 1 ¼ cup /3-less-fat cream 820 mg sodium 491 mg sodium cheese, softened 1 tbsp ranch salad dressing and seasoning mix 1 cup shredded, reduced-fat cheddar cheese 1 2.25-oz can sliced black olives, drained

1. Preheat oven to 350 F. 2. Lightly coat muffin tin with cooking spray. Place 1 wrapper in each muffin tin cup and push down to create a bowl shape. Bake 7 minutes or until beginning to brown. Remove wrappers from tin and place on a baking sheet. Repeat with remaining wrappers. 3. Remove sausage from casings; discard casings. Heat oil in a large skillet over medium-high heat. Add sausage to pan; cook 5 minutes or until browned, stirring to crumble. Combine sausage and remaining ingredients in a medium bowl. Divide sausage mixture evenly among wrappers, about 1 tbsp each. Bake 10 minutes or until cheese is melted.

Makes 16 servings. Per serving (3 pieces): 198 calories, 12 g fat (2 g saturated fat), 29 mg cholesterol, 491 mg sodium, 14 g carbohydrate, 0.5 g fiber, 9 g protein

0215_RR_Sausage Stars.indd 28 1/7/15 12:11 PM 7.50”

™

™ 10.50”

Cheez it.indd 1 12/29/14 2:15 PM WMTR06226914 WM CHEEZ-IT CRUNCH’D LAUNCH – FULL PAGE AD

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WMTR06226914_FULL_PGE_AD.ai 12 / 18 / 14 WM Cheez-It Crunch’d Launch Moore x3452 Moore x3452 Harvey x3472 Reker x3366 CMYK 100k Chamberlain x3487 Silvestri Hilton x3048 Chicken x3043 Prep for Spring Growth Whether you’re in a cool or warm climate, now’s the time to prep your yard for spring. Julie Maskill, live plant buyer at the Home Office in Bentonville, Ark., and bloggers Amy Renea of A Nest for All Seasons (anestforallseasons.com) and Beth Bryan of Unskinny Boppy (unskinnyboppy.com) show you how. Try This Time-Saver Minimize trips to the garage by keeping Choose your seeds. “Plan the tools close in a bucket, vegetables and annual flowers you wagon, or carpenter tool belt. want to grow,” Amy advises. “You can start seeds of cold-weather plants like radishes, peas, and lettuces.”

COOLER CLIMATES

Check your tools. “Sharpen shovels, oil the handles, and make sure there’s gas in your lawn mower,” says Amy. Also, check hoses for leaks.

Leave dead stalks alone. “For now, leave the dead stalks on your plants—it will protect them from snow and ice,” Amy says. “If you trim and there’s a late frost, you could kill new growth.”

30 The Associate’s Guide to Living Better

0215_Outdoors_Yard Savers (Working Copy).indd 30 1/7/15 12:21 PM The Guide / Outdoors

“Wherever you live, February’s a great time to start seeds indoors with the Jiffy-7 Peat Pellets, Jiffy Pots, or Jiffy Greenhouses. The key is keeping the seeds moist. They’re little babies, and you want to nurture them.” —Julie Maskill, live plant buyer, Home Office, Bentonville, Ark.

Take advantage of cool days. “February is the time to get sweaty outdoor projects done—a garden or anything that involves a hammer and nails,” Beth advises. “After that, it gets too hot.”

Try This Time-Saver Pick weeds after it Plant trees. “Do this while they’re rains. Damp dirt makes WARMER CLIMATES it easier to pluck the still dormant,” says Beth. “February entire plant rather than is the last chance to get them in just the top of the ground.” the weed.

Try This Time-Saver Ditch the shovel and use your power drill and bulb auger (a special bit used to bore planting holes) to plant your bulbs.

Start pruning. “Prune crape myrtles, rose bushes, and hydrangeas,” says Beth. “Take off the old growth. Don’t prune anything that will flower in the spring—forsythia, azaleas, dogwood, redbuds. Wait until after they bloom.”

Walmartworld.com 31

0215_Outdoors_Yard Savers (Working Copy).indd 31 1/7/15 12:21 PM 73502

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May not work with all vehicles. To check compatibility text CAR to 611611. Does not block all smartphone messaging services. Device and plan sold separately. Service Plan Cards work with Straight Talk Wireless Safe Driver Car Connection™ only and are not refundable. Car Connection App supported on iPhone® iOS6 and higher and Android™ phones on 2.3.3 and higher. Text Blocking/Phone Restriction ZoomSafer® App supported on Android™ 2.3.3 and higher and BlackBerry® 5.0.0 and higher. Compatible with most Mac, PC and mobile platforms. ©2014 Straight Talk. Straight Talk is a registered trademark of TracFone Wireless, Inc.

TracFone.indd 1 10/29/14 11:53 AM 5401A0030_ST_WWorld_Bullets_7.5x10.5_1.indd Cyan Magenta Yellow Black Our Mission, In Action

Inside

WalmartOn the Job Page 34 Five to Know Page 36 Spotlight Page 38 My Day Page 42 The Big Picture Page 44

“Discussions to bring shoe production to the U.S. began in fall 2012, and first shipments started two years later. The Hazelhurst facility has been turning out 10,000 shoes a day and will be doubling that starting next month!” —Paul Comiskey, senior product development manager, kids footwear, Home Office, Bentonville, Ark.

INVESTING IN AMERICAN JOBS Fast Footwear Thousands of shoes per day mean hundreds of jobs for a Georgia community. What: Injected EVA footwear for the family Manufactured by: Elan-Polo Inc. Where: Hazelhurst, Ga. New jobs created: 130, with an additional 100 jobs projected

Walmartworld.com 33

0215_InsideWalmartOpener.indd 33 1/7/15 12:22 PM Inside Walmart / On the Job

Members of the Walmart Supplier Diversity team, from left: Jonathan Nimrod, director; Sudha Bala, project manager; Rola Meunxayakham, senior manager; Salah Khalaf, senior manager, Supplier Diversity, Sam’s Club; Alma Lopez, director; and Michael Byron, senior director

34 The Associate’s Guide to Living Better

0215_OTJ_Supplier Diversity (Working Copy).indd 34 1/8/15 11:07 AM Inside Walmart / On the Job

Wins for Unique Business Walmart’s Supplier Diversity team provides often-overlooked and underestimated suppliers great opportunities.

Walmart’s customers come from all walks of life, so it’s important that the suppliers who offer goods and services to customers reflect that. Enter the Walmart Supplier Diversity team, based at the Home Office in Bentonville, Ark. The team sources businesses owned by minorities, women, veterans, people with disabilities, and other diverse groups. Walmart’s goal is to provide these diverse suppliers the opportunity to be on equal footing so they can work and grow with Walmart, says Michael Byron, senior director, Supplier Diversity. Currently, Walmart works with more than 3,000 diverse suppliers, and the company spent $10.3 billion in 2013 to develop those partnerships. The seven-member team finds many suppliers by working with outside organizations. Internally, the team works with merchandising and professional services to develop spending goals for a supplier’s product category or service. “Our team has years of experience in sourcing, merchandising, operations, contract negotiating, and advocating and Members of the Walmart Supplier Diversity team, from left: developing diverse supplier relationships Jonathan Nimrod, director; Sudha Bala, project manager; that will help us deliver quality products Rola Meunxayakham, senior manager; Salah Khalaf, senior and services to meet customers’ needs, manager, Supplier Diversity, Sam’s Club; Alma Lopez, director; and Michael Byron, senior director drive down our business costs, and strengthen sales and profits,” Michael says.

34 The Associate’s Guide to Living Better Walmartworld.com 35

0215_OTJ_Supplier Diversity (Working Copy).indd 34 1/8/15 11:07 AM 0215_OTJ_Supplier Diversity (Working Copy).indd 35 1/8/15 11:07 AM More Associate Discounts!

Walmart’s associate-only discount program is changing—for the better! Here are a few of the changes.

More local discounts. Find discounts specific 1to where you live for hotels, car rentals, movies, restaurants, fitness, NASCAR events, and more. Find local discounts easily. A new digital map lets you find discounts near you. Available discounts are highlighted on the map with icons. Earn cash back. Cash-back offers are available with some of the associate discounts. As with money from Savings Catcher, cash back is transferred to a Walmart e-gift card.

To learn more, set up your associate discount account, and start finding deals, visit the associate discount center on WalmartOne.com. Tricia Perry, receiving associate at Store 866 in Mobile, Ala.

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0215_News_In_The_Know_-1.indd 36 1/7/15 12:32 PM Inside Walmart / Five to Know

4 2 Next Month: International Women’s 5 Day! Keep Your To celebrate International Resolution— Women’s Day in Get Your You Can Education Win With VPI March, Walmart is bringing a special Whether this is the year Volume Producing Items 3 endcap promotion to you go back to school or (VPIs) are back in a big stores to help support start a new degree program, way! VPI encourages In-Store Search: as an associate you’re our efforts with women- associates to take a good Check Out Our automatically qualified but underperforming owned suppliers. Stores for savings benefits from product and merchandise Mobile App! can select one (or more) American Public University. it in creative ways to drive First Savings Catcher, now of six top-performing Here are some of the perks sales. (It’s something that Search My Store. This mobile items for the endcap, for associates and eligible Sam Walton started with app—brought to life by family members. his push to sell more @WalmartLabs, a technology ranging from Milo’s • 15 percent tuition grant Moon Pies—and associates innovation center opened in Tea to CLR Remover. and an undergraduate responded by selling more 2011—allows customers to Why support women- book grant for required than 500,000 in one week!) set their physical store course materials Starting this month, location and search for owned businesses? Walmart is relaunching the products, even going one Walmart’s research • Access to more than 180 VPI program so that more step further to provide has found that women- degree and certificate associates can get involved. specifics like item location on owned businesses: programs, like retail On a quarterly basis, an aisle. The app also shows management, logistics associates with the winning prices, user ratings, and • Grow 1.5 times faster and transportation, and VPI item in each market and whether that item is in than other private business administration region will win an award: stock. Try it for yourself! companies $75 at the market level, • May be eligible to transfer and $150 at the region level. Walmart, Sam’s Club, • Hire/promote 2.5 times or Logistics job learning Talk to your store manager more women into about how you can be as credit toward a involved. The first quarter’s leadership positions college degree VPI contest runs February • Create products that Visit apus.edu/walmart through April! customers say are to see which positions are eligible and request higher quality information for your Career Portfolio. Learn more about Walmart’s Women’s Economic Empowerment Program at corporate. walmart.com/ global-responsibility/ womens-economic- empowerment/.

0215_News_In_The_Know_-1.indd 37 1/9/15 4:07 PM Keeping Score With the CEO You get one point for talking and nine points for acting, says Greg Foran, president and CEO of Walmart U.S. And he’s encouraging associates to act—fast.

0215_Spotlight2 (Working Copy).indd 38 1/9/15 3:50 PM Inside Walmart / Spotlight

Greg Foran, president and CEO of Walmart U.S., has a Walmart badge that’s barely four years old, but his roots with the company run deep. Fifteen years ago, Greg met (and was later mentored by) Jack Shewmaker, a former Greg Answers COO and CFO of Walmart who was instrumental in shaping the Your Questions company we know today. Jack on … played a key role in developing … Labor Hours our Every Day Low Price strategy, It’s been said that you are committed to increased staffing to spearheaded the creation of stock and to serve the customer Walmart’s satellite network, and better. Is this going to take place? even led Walmart’s adoption of —Paul Cooper, department manager, garden and seasonal, Store 2243, Redmond, Ore. the use of bar codes. Greg says he learned a number of GF: When I was 15 years old, I got my first job as a night important retail lessons from Jack over the stocker at a supermarket. I remember my first night, going to the back with the other stock fellows and looking at 24 pallets that had years, but there’s one strategy in particular to be put on shelves. I didn’t know if 24 pallets was realistic, but I that still stands out—something that Jack could tell by the looks on everyone’s faces that it was going to be shared on Greg’s very first day on the job a stretch. We worked hard and completed 22½ pallets. The next while he was running a consumer electronics night, there were 24 pallets plus one and a half pallets left over. business in Australia. The manager gave us the same speech as the night before, and I “Jack got ahold of a pen,” Greg says, “and thought, “Well, maybe I can go a bit harder.” So I worked really hard and got 22½ pallets done. So we now had three pallets left over. wrote on the white board in my office: ‘The You can imagine what happened the third night. The fourth night, only truly sustainable competitive advantage I stopped listening to the manager, because I knew no matter how you have is speed.’ ” hard I worked, I wouldn’t get it done. As you’ll see on the pages that follow, The way I think about labor in our stores is: Could I do that where Greg answers associate questions and myself? Could I realistically expect to get all of that done? Because gives a preview of the priorities he’ll share if I can’t, by the end of the day you will break part of my spirit and I will become less productive. After a while, you stop trying so hard. with store managers at the Year Beginning We should be smart enough to get this right, so we can ask Meeting, he also believes in facing problems someone to put in a day’s work, get the job done, and go home head on, sharing the unvarnished truth, and feeling satisfied. And that’s our job. It will take time, but when we creating proud advocates for Walmart. get it right, the results will be sensational.

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0215_Spotlight2 (Working Copy).indd 39 1/9/15 3:51 PM Inside Walmart / Spotlight

we grow, which ones we can track, what services we … Neighborhood add, and how we connect to dot-com in ways that Markets our customers haven’t even thought of yet. What’s next for Supercenters and … Walmart in Neighborhood Markets? 10 Years —Sarah Parker, store manager, Store 5670, Clearwater, Fla. Where do you see Walmart in 10 years? —Nacosha Moore, ZMS, homelines, GF: I’m encouraged by the positive comps I’m Store 1464, Charlotte, N.C. seeing in our Neighborhood Markets. Customers love the convenience and the format, but we still have an opportunity to grow here. We’ll be looking at GF: Great question! First, I would expect us what we’re doing in deli, in bakery, and at that core to still be No. 1. To do that, we need to protect our opening grocery to dig into the details so we can core while we look at areas of growth—and you improve that offer. know where that will come from. It’s through the This year, we’ll open around 180 to 200 customer’s interaction with digital, in whatever form Neighborhood Markets, but, as always, our focus or shape that takes. is on quality, not quantity. We need to get these It could be some of the work that’s happening stores right. with deliveries, or Site to Store, or pickup. I think We’ll continue to own customers’ stock-up trips it’s all of those things, as well as new ideas or ideas at our Supercenters. It’s an important occasion for that could become bigger. Today, it’s about having customers. Supercenters should also be delivering the right mindset; it’s about being fast. So you find positive comps. something, test it, learn from it, iterate it, and test it We plan to build 60 to 70 Supercenters this year, again, and when you become good at it, you roll that including conversions. Again, we’re focusing on thing out. If we keep doing just what we’re doing, quality, not quantity. It’s important to think about we will lose share. We won’t let that happen. We’re how it looks, how it performs, what departments going to reinvent, reinvent, reinvent.

Insights From Walmart China “Greg leads by example. During Chinese New “Greg always asked how he could help when he Year, our stores are very busy. Greg would help us visited our stores. I always felt that we were working collect shopping carts. He always kept a watchful together to make Walmart better. You can learn a lot eye on associates—he would have lunch meetings from the way Greg works.” to talk with our staff, and it deeply honored us.” —Dragon Qiu, general manager, Store 1059, —Anna Duan, general manager, Sam’s Store Guangdong Province, China 6505, Guangdong Province, China

40 The Associate’s Guide to Living Better

0215_Spotlight2 (Working Copy).indd 40 1/9/15 2:09 PM ALL ABOUT GREG 53 years old Born in New Zealand Has been in retail for 35 years Greg Foran speaks with Wanda Pabón, sales associate, toys (left), and Katie McNabb, department manager, Joined Walmart electronics, at Store 100 in Bentonville, Ark. in 2011 Became president and CEO of Walmart Priorities for 2015 China in Your store manager likely just returned from the March 2012 annual Year Beginning Meeting, which sets our Became priorities for the year ahead. Greg shares a portion of president and his message here so you can talk to your manager CEO of Walmart about what it means for you and your store and Asia in April 2014 then get to work on the nine points that come from doing versus talking. Became president  And for associates: We will grow and Focus on fresh. develop talent at all levels of our and CEO of This is critical for our business. How your business to ensure we always have Walmart U.S. customers view your fresh selection the right people in the right place at in August 2014 is how they view Walmart. This year, the right time. we will improve our operations and Recently merchandising in fresh produce, bakery, became a meat, and deli.  Look for father for the more digital fourth time  Know your connections. Oldest daughter moments of Our customers want access to truth. products in whatever way is got married over From the moment they drive up to the convenient for them. Through the Thanksgiving moment they leave, our customers have integration of digital and physical weekend hundreds of key moments with us—and retail, we will give customers the we must get them right. We will deliver choices they want and need in a way Two sons are against key retail fundamentals: in-stock, only Walmart can. And we will look professional right assortment, best fresh offerings, for new ways to serve customers and rugby players right price, and fast and friendly service. maximize convenience for them.

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0215_Spotlight2 (Working Copy).indd 41 1/9/15 3:50 PM Inside Walmart / My Day

Amanda In the Neighborhood Our customers deserve the freshest, best-looking fruits and vegetables. Amanda Loredo, a produce department manager at Store 5645, a Neighborhood Market in Chicago, Ill., shares the secrets of an exceptional produce experience.

My Typical Day I check the cooler and see what fruits and vegetables need to be put out. I make sure the shelves are set up, replace the tags, and make sure all the accounts are correct. I pull out produce past its expiration date and donate everything, as long as it’s edible, to the food pantry. I also manage four associates, so I make a list of things that need to be done.

This year, Walmart will open more than JOB TALK 180 Neighborhood Markets. Explore these  opportunities at careers.walmart.com.

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0215_MyDay_sm.indd 42 1/7/15 12:50 PM WALMART MUSEUM Walmart World full page ad 7.5 x 10.5 July 17, 2014 Rev January 8, 2015

Inside Walmart / My Day The Birthplace of Walmart. Amanda The Walmart Museum is a fun and fascinating journey through In the the formative years of the Neighborhood world’s largest retailer. Our customers deserve the freshest, best-looking fruits and vegetables. Amanda Loredo, a produce department manager at Store 5645, a Neighborhood Market in Chicago, Ill., shares the secrets of an exceptional produce experience.

On Being a Teacher If people don’t know what they’re doing, I don’t mind explaining it to them and teaching them. I take the time to show My No. 1 them so they can move on to the next Piece of Advice position if they want to. If someone else Life in a needs help, be Neighborhood Market willing to lend It feels like a tight-knit family. Everyone a hand. does everything around here. We also see repeat customers and know what Begin your self-guided tour at Walton’s 5&10, Step into the Interactive Gallery, a Finish at The Spark Café, an old-fashioned they like and what they’re looking for. a real, working dime store that will show you series of family-friendly exhibits on the soda fountain on the beautiful and historic what it was like to shop back in the fties. history of Walmart and the Walton family. Bentonville Square.

FREE ADMISSION Hours of operation: 8 a.m. to 9 p.m. Monday - Thursday 8 a.m. to 10 p.m. Friday & Saturday Noon to 9 p.m. Sunday This year, Walmart will open more than JOB TALK 180 Neighborhood Markets. Explore these 105 North Main Street, Bentonville, Arkansas  opportunities at careers.walmart.com. 479.273.1329 www.facebook.com/walmartmuseum The “Spark” design ( ) Walmart and “Save money. Live better.” are marks and/or registered marks of Wal-Mart Stores, Inc. 42 The Associate’s Guide to Living Better The Walmart Museum is a part of the Walmart Heritage Group.

0215_MyDay_sm.indd 42 1/7/15 12:50 PM 0215_Provided_Museum House Ad.indd 9 1/8/15 3:05 PM Inside Walmart / The Big Picture

100 Percentage of used 20 oil we recycle. We also Number of minutes recycle batteries, wheel it takes a technician weights, and to do an average oil filters. oil change

10,000 Number of tire types available through our Tire on Demand program. Once ordered, they arrive in 24 to 48 hours.

Rubber, Meet Road Walmart’s Auto Care Center associates help customers keep their vehicles in top condition. Our services include fuel injection cleanings, headlight restoration, and air filter replacement. But tire changes and oil changes drive our business. Take a look.

44 The Associate’s Guide to Living Better

0215_Big Pic.indd 44 1/7/15 12:51 PM More Than 36 Number of football fields the ground-up rubber from scrap tires we collect would cover, to a 3-inch depth 2,500 and Counting The number of Auto Care Centers at Walmart stores in the U.S.

Tire Time A four-tire installation normally takes 45 minutes to an hour— customers can fit it in Top Shops! during lunch! The Auto Care Centers at Store 5348 in Montgomery, Ala.; Store 880 in Irving, Texas; and Store 3853 in Huron, S.D.; are the top three performers in the U.S.

Auto care in action: Fred Smith, Auto Care Center service technician, at Store 4553 in Kansas City, Mo.

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0215_Big Pic (Working Copy).indd 45 1/8/15 11:12 AM Lessons in

SPEEDCompetition inspires quick thinking and teamwork in NASCAR and at Walmart. These life lessons from a pro pit crew and fast-minded associates just may help you reach your goals—sooner than you ever imagined possible.

46 The Associate’s Guide to Living Better

0215_Speed Feature_SM3 (Working Copy).indd 46 1/7/15 10:20 AM Hear a NASCAR pit crew communicate during a live pit stop. See a pit crewAlso in actionatInside walmartworld.com/speed, in a video NASCAR made just Speed for you Walmart can: World

(only available to Walmart associates!). And more!

Twelve seconds or less. When NASCAR’s 67th season kicks off this month at Daytona International Speedway, pit crews that take longer than 12 seconds per pit stop to change four tires and refuel will delay their drivers and jeopardize their chances of winning. We believe Walmart associates face similar challenges every day. Between keeping the back room organized, making sure the sales floor is properly stocked during peak hours, and providing exceptional service to customers, some of whom may be unhappy, a Walmart workday can be just as intense as one at the track. In his book, Made in America, Sam Walton said, “You can learn from everybody.” So we were curious. What would members of a NASCAR pit crew say is key to thriving when the pressure’s on—whether at work or at home? We asked the crew chief and six- member 2014 crew for NASCAR’s No. 43 driver Aric Almirola. Their answers are so universal, they just might help you make 2015 your best year yet.

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0215_Speed Feature_SM3 (Working Copy).indd 47 1/7/15 10:20 AM From NASCAR’s Team 43

Lesson 1 Trust in teamwork. When you trust every one of your teammates, it makes you that much better. “When you jump over the wall, Every you’re trusting that he’s going to do as Second Counts good a job as he can do,” says James Trent Owens, crew chief (aka Houk, rear tire carrier. chief problem-solver), says the Off the track: The Human Capital hardest parts of his job are the Institute recently found that when split-second strategy calls he associates trust each other and makes while atop the No. 43 their leaders, their company is more Smithfield Foods Ford pit box. productive overall. From there, he instructs the driver when to pit for service Lesson 2 and the six-member pit crew on Do your best what to do to the car. Any stop requiring more than work every time. 12 seconds can mean losing “My dad taught me when I was a kid, ground in the running order. But ‘Don’t do anything you’re afraid to put Trent’s pit crew can do especially your name on,’ ” says Joe Karasinski, the speedy work. One example: the crew’s gas man. role they played in Aric Almirola’s victory in July 2014 at Daytona Off the track: A recent CareerBuilder International Speedway. survey found that 77 percent of With laps dwindling, Trent employers value soft skills, especially ordered a two-tire stop, which a strong work ethic, as much as the crew nailed in less than five job-related skills. seconds. “It was about a second Lesson 3 better than anybody else’s two-tire stop, and that really put Stay positive. us out in the lead,” Trent says. “It The difference between an average was an outstanding job.” crew and a championship-level crew is mental mistakes, according to Lance Hanna, front tire carrier. “You can’t get down on yourself,” he says. Off the track: “Research shows that people who maintain positive emotions are more creative problem-solvers and have longer attention spans,” says Anne Kreamer, the author of It’s Always Personal: Navigating Emotion in the New Workplace.

48 The Associate’s Guide to Living Better

0215_Speed Feature_SM3.indd 48 1/7/15 1:03 PM Lesson 4 See beyond mistakes. The second you get done with a stop, you know what you or your teammates did right or wrong, says Greg Donlin, front tire changer. “But don’t dwell on it,” he adds. “Plan for the next stop.” Off the track: The same is true with your Walmart team and your own family. Don’t become mired in mistakes, but do fess up when you make one. In its 2014–15 report on workplace trust, Interaction Associates lists “admit your mistakes” as one of the top five ways for leaders to earn the trust of their team members.

Lesson 5 Roll with the changes. “I was on the No. 9 car all season (in 2014); then I got thrown in on the No. 43 for the Chase races,” explains Kevin Wing, jackman. “Those guys didn’t have to accept me, but they did.” Off the track: Peter R. Garber, author of More Turbulent Change, shares advice on facing change. “Bad-mouthing the new change is not productive,” he says. “You will be judged on how you helped make a change be successful. That’s the side of change that you want to be on.” Lesson 6 Mind the details. Practice in the week leading up to the race is all about the fine details, explains Kyle Power, rear tire changer. And they don’t take anything lightly. “You can’t assume that someone else is going to cover for you,” Kyle says. Off the track: Whether you’re stocking shelves at work or balancing your checkbook at home, avoid multitasking because important details can slip, lowering productivity and actually slowing you down, according to research from Stanford University.

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0215_Speed Feature_SM3.indd 49 1/7/15 1:03 PM From associates in the fast lane

Valerie Dixon, reclamation associate at Store 5470 in Huntingdon, Pa. (left), with sons George Jr. and Greg, a Tire & Lube Express (TLE) service technician at Store 5470 in Huntingdon, Pa. (far right).

50 The Associate’s Guide to Living Better

0215_Speed Feature_SM3.indd 50 1/7/15 1:03 PM Change Your Own Tire Get tips on changing your own tire from The Goodyear Tire and Rubber Company at walmartworld.com/speed. Plus, get tips from Valerie’s son Greg Dixon (far right) of the TLE at Store 5470 in Huntingdon, Pa.

Lesson 7 Adopt common goals. Walmart’s Fastest Family? Speed is a weekly sensation for Valerie Dixon, reclamation associate at Store 5470 in Huntingdon, Pa., and her family. Valerie has raised her family on racing. The Dixons have been regulars at dirt tracks near their central Pennsylvania home since 1986 (her husband; oldest son, George Jr.; and grandson are all racers or former racers). With three generations into racing, the Dixons have learned a thing or two about life by spending time at the track.

“ ‘The family that races together, stays together.’ My son George said that, and it’s one of our biggest life lessons. We all work together toward a common goal, which is like what we do at Walmart. It ties us together as a family.”

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0215_Speed Feature_SM3.indd 51 1/7/15 1:03 PM “I have a catchphrase that’s good for triathlons and for a lot of things in life. ‘It’s not how fast you go; it’s how slow you don’t go.’ Because you can work feverishly for a short amount of time and screw up because you went too fast. But if you go too slow, then you don’t get anything accomplished.”

Lesson 8 Be an Iron Man Remember the Check out walmartworld.com/ truth in The Tortoise speed for more get-fast and the Hare. tips from Gordon. Walmart’s Iron Man One of the world’s endurance-sports icons also is a member of the Walmart family. Gordon Haller, a programmer analyst in the Information Systems Division, won Walmart’s Iron Man the first IRONMAN World Championship 37 years ago, in Honolulu, Hawaii. Today, the first “Iron Man”—who is based at the David Glass Technology Center in Bentonville, Ark.—continues to compete in these epic events, which include a 2.4-mile swim, a 112-mile bicycle ride, and a 26.2-mile run. Gordon, now 64, still knows speed. He trains for shorter-distance triathlon events and one or two IRONMAN events each year, in his age group. 52 The Associate’s Guide to Living Better

0215_Speed Feature_SM3.indd 52 1/7/15 1:03 PM Lesson 9 Avoid overthinking things. “Usually the first reaction is the right reaction when you’re dealing with speed and quickness. You can adapt it to everyday life or athletics. You want to react to the situation.” Champion of Checkout Kamoe Mehrtens, a cashier at Store 3478 in Honolulu, Hawaii, has been recognized as having an impressive number of scans per hour according to research from the Walmart Home Office in Bentonville, Ark. Instead of scanning and bagging items one at a time, Kamoe quickly empties shopping containers, positions items on the belt so that UPC codes face the scanner, and then zips through a customer’s purchases. The process accelerates both checkout and bagging. “When you scan eggs, a hammer could come up next,” he says. “You can’t really bag those together, so you’ve got to stop scanning and separate the eggs from the hammer. Scanning the way I do, you can separate things much easier.”

0215_Speed Feature_SM3.indd 53 1/7/15 1:03 PM Inside NASCAR Speed At walmartworld.com/speed, you can: Learn about NASCAR legend Richard Petty’s TWELVEcamp for kids, the color of his car, and more! Seconds at Walmart What do Walmart associates accomplish in 12 seconds? A lot! In 12 seconds, Walmart U.S. associates: Check out 3,700 customers

Sell 33,000 items

Load 1,700 cases (the equivalent of a full trailer) at our regional distribution centers

Pick 2,200 cases of merchandise out of store back rooms to fill shelves for our customers

Immerse yourself in the sights and sounds of a race at walmartworld.com/speed—and see the back cover for a WIN chance to win pit road tickets to a 2015 race!

54 The Associate’s Guide to Living Better

0215_Speed Feature_SM3 (Working Copy).indd 54 1/8/15 9:56 AM For you. By you. About you. Business Unit: West Page 58 | East Page 65 We Are

MeetWalmart the members of the team on Page 57.

Fighting Hunger The Softlines and GM Sourcing team at the Home Office in Bentonville, Ark., uses social media to make a difference.

When Walmart announced its Fight Hunger, Spark Roughly 80 people on the Softlines and GM Sourcing Change campaign in September 2014, the Softlines and team participated, and their photo received 164 Facebook General Merchandise Sourcing team at the Home Office in likes—securing one of the top 20 spots. Their grant went Bentonville, Ark., was eager to participate. to the Samaritan Community Center, an organization that Walmart encouraged associates to “turn orange” and serves the hurting and hungry in Northwest Arkansas. post a picture of it on social media. The 20 teams with the “I’m thankful to Walmart for making our community most “likes” on social media would win the opportunity to a better place to live,” says Debbie Rambo (front row, recommend a $5,000 grant to the charity of their choice. far right), executive director of the community center.

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0215_WeAreWalmart_Orange.indd 55 1/7/15 1:07 PM 40 YEARS Sandra Cullen Stocker, Store 670, Cullman, Ala. Date started: Feb. 24, 1975 Stores worked in: 1 Positions held: 5 Sandra Cullen values the memories and friendships she’s made over the past 40 years.

When I started working at Walmart, I was also helping my mother with my three younger siblings. My father had passed away a few years earlier, and I wanted to do everything I could to help. I’d heard great things about the company—and now I’ve been at this same store for 40 years! When Mr. Sam was alive, he made his associates feel good about themselves whenever he came to visit. I love that. I’m retiring in June but will always treasure the memories and friendships made here.

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0215_Anniversaries_OPENER (Working Copy).indd 56 1/8/15 10:02 AM We Are Walmart / 40- & 35-Year Anniversaries

35 YEARS

Kathy Bradley Steven Sorey Melynda Jose HO 8902 HO 8617 WM 694 Bentonville, Ark. Bentonville, Ark. Henderson, Ky.

Robert Carr Jeff Busch Carol Overton HO 7893 LG 6094 WM 343 Bentonville, Ark. Bentonville, Ark. Taylorville, Ill.

Ronald Cloer Wilburn Bolden Rose Powell HO 8904 WM 211 WM 267 Bentonville, Ark. Hillsboro, Texas Webb City, Mo.

Carol Easley Linda Finley Connie White HO 9783 WM 150 WM 133 Bentonville, Ark. Woodward, Okla. Ashdown, Ark.

Danny Bright Read more of your fellow WM 306 associates’ anniversary stories at Arab, Ala. READ walmartworld.com/milestones.

35-year associates not pictured Deborah Clements Marilyn Wheeler WM 306 Arab, Ala. WM 283 Bridge City, Texas Susan Widner Pamela Workman WM 306 Arab, Ala. WM 81 Stilwell, Okla.

From Page 55 The Walmart Softlines and General Merchandise Sourcing team at the Home Office in Bentonville, Ark. Front row, from left: Karen Stuckey, senior vice president, Sourcing, General Merchandise and Softlines; Debbie Rambo, executive director of Samaritan Community Center; second row, from left: Sheila Rogers, senior sourcing manager; Kelly Adams, executive assistant; Snow Westwood, senior sourcing manager II; Jonathan Stiers, creative director, Packaging; third row, from left: Danny Hickinbotham, senior quality manager; Tineke Carroll, senior sourcing manager II; fourth row, from left: Atif Merat, director, Sourcing; Angie Seickel, technical designer

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0215_Anniversaries_OPENER (Working Copy).indd 57 1/8/15 10:04 AM WestANNIVERSARIES | MILESTONES | AWARDS

Gordon Bartley Stuart Long Angeline Cornell Arizona Arkansas 25 years HO 8702 Bentonville HO 9100 Bentonville WM 5687 Irvine 25 years 30 years Judith Velda Brothers Sherri Martinez Hector Delgadillo Crawford-Bland HO 9149 Fayetteville LG 6882 Clarksville LG 7746 Porterville Kathy Cooper Troy Altom LG 6018 Searcy WM 1549 Phoenix LG 6818 Searcy Lola Brown Tommy McClellan Filma Duran Tommy Daniel HO 9297 Bentonville HO 8616 Bentonville WM 1922 Stephanie Garza Michael Bland WM 91 Forrest City Rancho Cucamonga WM 3604 Goodyear LG 6018 Searcy Rick Bundren Kimberly Moats John Evankovich HO 9301 Bentonville WM 157 Searcy Christopher Forester Linda Ivy Albert Booth HO 8821 Bentonville LG 6026 Red Bluff WM 4336 El Mirage LG 6701 Bentonville Anthony Clark Scott Morgan Dewayne Hicks WM 70 West Memphis HO 9002 Bentonville Marrlee Fuchs Ronald Rush Karen Cassidy LG 6018 Searcy LG 6026 Red Bluff WM 1533 Peoria WM 62 Blytheville Geneva Cockrum Dawn Norton Constance WM 11 Mountain Home HO 9149 Fayetteville Isaias Galvan Virginia Walneck Kelly Chasteen Holland Moore WM 2150 San Diego WM 1149 Safford LG 6094 Bentonville LG 6818 Searcy Brenda Draper Gary Phillips WM 5244 Little Rock HO 8922 Bentonville Steve German Carlos Doubleday Troy Inman LG 6026 Red Bluff 20 years HO 9083 Bentonville LG 6018 Searcy Philip Engels Jimmy Pottridge WM 100 Bentonville HO 8471 Bentonville Willie Golightly Tamara Ayala Rhonda Harvey Margaret Kelly WM 2952 Murrieta WM 1370 Bullhead City HO 8075 Bentonville WM 11 Mountain Home Douglas Ericksen James Sherrill WM 144 Fayetteville LG 6082 Clarksville Glen Grannis Jodi Daters Gregory Herekamp Virginia Martin LG 6026 Red Bluff WM 1325 Tucson LG 6818 Searcy WM 54 Springdale Mark Fulmer Carrie Shoffner LG 6082 Clarksville WM 157 Searcy Pamela Grap Ann Esra Richard Irby Kerry McBride WM 3464 Chino WM 1369 Payson HO 8719 Bentonville HO 9600 Bentonville Cynthia Goodner Penny WM 67 Mena Stonestreet-White Francisca Gregory Rickey Flores Virginia Jones Mark McCoy HO 9379 Bentonville WM 2242 Anaheim WM 1325 Tucson WM 83 Magnolia WM 85 Benton John Greear HO 9565 Bentonville Felicia Swanigan Randal Hamman Michelle Frazey Mike Kruse Christopher Olson WM 714 West Helena LG 6021 Porterville WM 2051 Kingman HO 6101 Bentonville WM 54 Springdale Faye Gregory WM 16 Van Buren Christine Todd Lance Heckart Betty Guillen Ralph Lambert Diedra Rogers WM 5837 Rogers WM 1881 Antelope WM 1369 Payson LG 6094 Bentonville WM 296 Dardanelle Michael Grissom WM 125 Fort Smith Billy Victory Gene Hill Nathan Millett Theodore Lobley Randal Shepherd WM 8 Morrilton LG 6826 Red Bluff WM 3846 Mesa LG 6818 Searcy LG 6018 Searcy Kevin Harris WM 1105 Scott Hoyle Sonja Plott Mickey Nichols Steve Skaggs North Little Rock WM 2054 Jackson WM 2051 Kingman HO 8080 Bentonville HO 8688 Bentonville California Jacqueline Hart John Hoyt Roger Thomas Rodney Scott Edward Trigg WM 11 Mountain Home LG 6026 Red Bluff WM 1230 Show Low HO 9923 Bentonville LG 9848 Bentonville 20 years Brenda Hedden James Jones Robert Ventress Darell Smith Charles Bristow WM 11 Mountain Home WM 5215 Delano WM 3022 Stockton WM 1417 Prescott LG 6718 Searcy 20 years Judy Hill Peggy Judkins Thomas Wright Clay Wells Wesley Bailey Sandra Castaneda WM 318 Arkadelphia WM 1912 Corona LG 6826 Red Bluff WM 2112 Scottsdale LG 6818 Searcy HO 8624 Bentonville Alexander Janisieski Samuel Chavez Donald Lampley Eddie Young Homer Wilson Jr. Marilyn Baker HO 7525 Bentonville LG 6026 Red Bluff LG 6826 Red Bluff WM 2113 Phoenix LG 6818 Searcy HO 8825 Bentonville Carolyn Baldwin Michael Lawhon Judy Clouse Kevin Laustrup WM 1105 WM 71 Pocahontas WM 1922 LG 6826 Red Bluff North Little Rock Rancho Cucamonga

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Steven Marshall Laura Gonzalez Gregory Gibb Avis Pinpin LG 6826 Red Bluff Illinois WM 1531 East Dundee LG 6809 Mount Pleasant WM 1099 Wichita 25 years Mario Martinez 30 years Kim Kruse Elizabeth Hammen James Blevins WM 2245 Oceanside WM 1418 O’Fallon WM 1526 Storm Lake 20 years WM 2955 Kansas City Vickie Berogan Todd Bailey Stacy Clark Mike Nelson WM 830 Rock Falls Luann Martin Lynn Hogrefe LG 6026 Red Bluff WM 5199 Antioch WM 1526 Storm Lake WM 5441 Topeka WM 4553 Kansas City Viki Dominick Roxanna Cervantes Deon Estrada Arturo Olivarez WM 4511 Silvis Mona Middleton Connie Hoye LG 6026 Red Bluff WM 1818 Aurora WM 1526 Storm Lake WM 799 Liberal LG 6869 St. James Scott Donlan Larry Colwell Teresa Fordyce Eric Peterson LG 6092 Spring Valley Donnie Mixon Yvonne Kerr LG 6026 Red Bluff LG 6892 Spring Valley LG 6009 Mount Pleasant LG 6835 Ottawa WM 109 Cameron Katherine Hyers Samuel Harter Wilhelmina Jacqueline Presley WM 237 Harrisburg George Niemasik Darlene Lara WM 1555 El Centro WM 5199 Antioch WM 1526 Storm Lake LG 6835 Ottawa Goodrich Linda Jensen WM 4553 Kansas City Karen Hernandez Pedro Samson WM 636 Princeton Willie Randle Rick Mellinger WM 1660 Palmdale WM 1531 East Dundee LG 6009 Mount Pleasant WM 978 Arkansas City Gary Horvath Judith Kiersnowski WM 444 Springfield Martin Rawlings Tina Singletary WM 636 Princeton Joseph Ray Patricia Ryherd LG 6032 Hanford WM 1071 Wood River WM 1526 Storm Lake WM 378 Holton Billy Hyatt Beth Louck WM 319 Raymore Talbert Richardson Merliza Velasco WM 1125 Normal Rose Rector Barbara Smith WM 1963 Turlock WM 237 Harrisburg WM 1526 Storm Lake WM 978 Arkansas City Rick McCay Julie Lucas WM 4381 Branson Mark Westrup Leisha Waggoner WM 636 Princeton Ana P Rodriguez Debra Smith LG 6026 Red Bluff WM 1668 Gurnee LG 7749 Mount Pleasant LG 6835 Ottawa Deborah Misner Ruth McClure WM 573 Lee’s Summit Amy Williams Tammy Zamora WM 550 Lawrenceville Michael Tillery Merry Vance WM 1912 Corona WM 200 Jacksonville WM 1526 Storm Lake WM 3492 Wichita Connie Nagel Karen Skaggs WM 243 Wentzville WM 636 Princeton Julia Voight Karen Wadsley WM 1377 Johnsburg WM 1526 Storm Lake Robert Schmidt Colorado Norine Townsend Minnesota WM 135 Chillicothe WM 636 Princeton Susan Warner WM 1526 Storm Lake 25 years Brenda Spilman 25 years Leslie Waugamon Iowa WM 48 Monett Dennis Nicolarsen WM 636 Princeton Linda Weaverling Donald Guzda WM 1526 Storm Lake WM 1757 Hermantown Farrell Stacy WM 5049 Littleton 30 years WM 27 Salem 25 years Linda Blair 20 years 20 years Cynthia Stafford 20 years Nancy Culves LG 6009 Mount Pleasant WM 184 Blue Springs Brian Colwell WM 1451 Beardstown Scott Darrah Robert Cravens Scott Bond LG 6819 Loveland LG 6809 Mount Pleasant LG 6697 Bloomington Vivian Stonebrook Sharon Howell LG 6009 Mount Pleasant WM 46 Bolivar Randy Phothisane WM 1451 Beardstown Laverne Faulkner Ellen Ganzhorn Anne Marie Burrell LG 6019 Loveland WM 1732 Denison WM 2198 Bloomington Lisa Sulin June McDonough LG 6009 Mount Pleasant WM 1514 Arnold Trudy Schmid WM 1421 Washington Mark Foster Michael Hicks Timothy Chabot WM 2672 Lamar WM 2764 Altoona WM 1929 Cloquet Cheryl Vore Fred Meister LG 6009 Mount Pleasant WM 48 Monett Matthew Simpleman WM 222 Sparta Mark Hall Michelle Jones Alisa Fox WM 1019 Canon City WM 913 Decorah WM 2198 Bloomington Tracy Williams Hart Judith Osborne LG 6009 Mount Pleasant WM 4553 Kansas City Vicky Wahl WM 933 Rochelle Robert Izzard Deanna Little Roger Jensen LG 6019 Loveland WM 1431 Keokuk WM 1633 St. Cloud Janet Wolfe Sherry Schaffer LG 6809 Mount Pleasant WM 159 Columbia WM 1454 Quincy Brent Japsen Kevin Merz Jeff Johnson LG 6809 Mount Pleasant LG 6697 Bloomington Helen Woodward Hawaii Bonnie Scheifer LG 6009 Mount Pleasant WM 109 Cameron WM 213 Litchfield Ron Mairet Linda Meyer Shannon Waldvogel WM 1496 Waterloo WM 1634 Little Falls 20 years Stephanie Scott LG 6009 Mount Pleasant 20 years Bernadine Tonasket Suzette Finke WM 1454 Quincy Jeffrey Meierotto WM 1764 Des Moines Elizabeth Bannister WM 2126 Mililani Ellen Stice LG 6009 Mount Pleasant Missouri WM 2221 Springfield Agnes Ramirez WM 1454 Quincy Amy Overton Kenneth Childers WM 3883 Kapolei LG 6009 Mount Pleasant Kansas 30 years WM 101 Rolla 20 years Ronald Singer Scott Harrison Angela Derington 25 years WM 453 Malden Idaho Jared Budreau LG 6009 Mount Pleasant WM 2213 St. Louis WM 1548 Watseka Paulette Wenke Pamella Barkus Gary Schlapkohl Minnie Gerdeman 20 years Sandra Carr LG 6009 Mount Pleasant WM 346 Augusta LG 6065 Harrisonville WM 60 Troy WM 237 Harrisburg Joyce Goff Melissa Gray Peter Schlup Grace Johnson WM 72 Pittsburg WM 1878 Rexburg Jeanine Cox 25 years WM 159 Columbia WM 1177 Manchester WM 612 Charleston Jeffrey Alderton Gary McDaniel Nancy Stegall Anita Lange LG 6809 Mount Pleasant WM 652 Garden City WM 95 Desloge WM 805 Fenton

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0215__WEST_Anniversaries (Working Copy).indd 59 1/6/15 10:57 AM Showing their pride in and support of the LGBT community left to right: Katherine Dupuis, pharmacy associate; Emmanuel Molina, assistant manager; and Jenny Arrayo, service desk associate, all from Store 2494 in Oceanside, Calif., and Scott Dieschbourg, assistant manager over groceries at Sam’s Club 6235 in San Diego

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0215__WEST_Anniversaries (Working Copy).indd 60 1/8/15 10:06 AM We Are Walmart / / West BU

EMMANUEL MOLINA ASSISTANT MANAGER STORE 2494 | OCEANSIDE, CALIF. Showing Our Pride Emmanuel Molina, assistant manager at Store 2494 in Oceanside, Calif., has been one of the thousands of spectators at the San Diego Pride Parade for years. The parade, a hallmark of the city, strives to foster respect for the LGBT community. Knowing Walmart’s commitment to diversity, Emmanuel approached the management at his store to ask if Walmart would help cover the $1,500 cost to enter a group in the July 2014 parade. Emmanuel was soon connected to Philip Serghini, director of Public Affairs and Government Relations, who helped orchestrate the funding. Walmart went above and beyond the initial request and gave $10,000 to be an official sponsor of the event. Emmanuel and Scott Dieschbourg, then overnight assistant manager at Store 2253 in El Cajon, Calif. (now an assistant manager over groceries at Sam’s Club 6235 in San Diego), brought together a group of roughly 60 associates for the parade, all wearing shirts with the logo from the Associate Resource Group PRIDE (Promoting Respect, Inclusion, Diversity, and Equality). “Backing this event shows that Walmart supports its associates for who they are,” Emmanuel says. “I’m proud of who I am, and I’m proud of who I work for.”

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0215__WEST_Anniversaries (Working Copy).indd 61 1/8/15 11:16 AM We Are Walmart / / West BU

Michael Lawrence II WM 1009 Republic Montana Oklahoma JIMMY S. KEENE II | SENIOR MANAGER II, Michael Lomedico 20 years 30 years GLOBAL BACK OFFICE SOLUTIONS WM 188 Cape Girardeau Charlotte Beyl Crystal Smith HOME OFFICE | BENTONVILLE, ARK. Mark McSwain WM 2923 Billings WM 3055 Catoosa LG 6069 St. James Jennifer Miller 25 years WM 122 Jackson Nebraska David Barbour Bob Rapp WM 3430 Oklahoma City Climbing WM 2221 Springfield 20 years Linda Doring Linda Bogle Katheryn Rhine WM 1437 Guymon WM 15 West Plains WM 645 Norfolk Nancy Boyett Strong Michelle Riggs WM 1437 Guymon WM 2221 Springfield Nevada Juanice David Six months can go by in a flash— Josephine Schapeler WM 1437 Guymon WM 888 Butler 25 years especially when you’re preparing Delores Horton for an epic journey like the climb up Lawrence Shaw Melede Vondra WM 743 Oklahoma City WM 15 West Plains WM 3354 Henderson Elizabeth Jones Washington’s Mount Rainier. Just ask Jessica Sims WM 1437 Guymon Jimmy S. Keene II, a senior manager II WM 92 Aurora 20 years Rebecca Logue for Global Back Office Solutions at the Joan McCall Jeffrey Smith WM 1437 Guymon Home Office in Bentonville, Ark., who WM 805 Fenton WM 3847 Mesquite Katherine Pierce attempted the 14,410-foot climb Lois Steckman WM 1437 Guymon WM 15 West Plains last June. New Mexico George Purcell Cayl Steinbrink WM 22 Pryor “Planning a climb like this is a lot WM 88 Mountain Grove 25 years Shirley Seymour like working at Walmart,” Jimmy says. Joy Stewart Paul Humphries WM 1437 Guymon “There’s a lot of preparation and due WM 60 Troy WM 1414 Belen diligence on the front end.” J Roberson Brinda Suter 20 years Already a regular at the gym, Jimmy WM 2221 Springfield WM 549 Hobbs Deborah Baker Matthew Sutton Phil Trujillo WM 28 Miami started training six days a week six WM 219 Sedalia WM 873 Taos Belle Camp months before the trip, doing things Jessica Thompson 20 years WM 5071 Lawton like wearing a weighted backpack WM 363 Marshall Roy Coats while on the StairMaster. The training Donna Vest Stephan Boesch WM 103 Shawnee helped him carry 65 pounds of gear— WM 1514 Arnold WM 824 Albuquerque Jeffrey Dancer including clothing, tents, stoves, fuel, Dennis Wagler James Bowen WM 975 Durant LG 6084 Los Lunas and food. LG 6869 St. James Billy Drummond Elva Webb Michael Campos WM 129 Ardmore Unfortunately, Jimmy’s climb was WM 3732 Rio Rancho WM 88 Mountain Grove Ronnie Duncan cut short by the weather—he was Erma Webster Roberta Cordova WM 1056 Newcastle forced to turn back 400 feet from the WM 821 Clovis WM 560 St. Joseph Sue Freund summit. Total time on the mountain: Marguerite Wanda Williams WM 5071 Lawton 80 hours, not bad for a first attempt. WM 9 Sikeston Everheart WM 5492 Socorro Eric Granger And Jimmy doesn’t think it will be his Gordon Williamson WM 3202 Del City WM 30 Dexter Stephen Garcia last. He plans to try the climb again WM 1380 Las Vegas John Higgs Rick York WM 4241 Stillwater this year. WM 15 West Plains Carolyn Jones WM 151 McAlester Patty Morrow WM 992 Tulsa

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0215__WEST_Anniversaries.indd 62 1/8/15 1:46 PM Where in the World? On your next adventure, snap a photo of yourself with a copy of Walmart World and send it to [email protected]. You could appear in an upcoming issue!

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0215__WEST_Anniversaries (Working Copy).indd 63 1/9/15 9:35 AM We Are Walmart / / West BU

SAM WISE “ For us, treating our associates as important assets is not only right— it’s second nature, something that’s ingrained.” —Sam Walton

Monte Russell James Day Augustine Jeffery Hooper Everett Shelby WM 47 Sallisaw LG 6016 New Braunfels Valencia Jr. WM 2123 Texarkana LG 6868 Sanger Washington Maria Sierra Richard Espinoza LG 6712 Plainview John Huggins Donald Sims 20 years WM 1056 Newcastle WM 782 Uvalde WM 746 Temple LG 6836 Palestine 20 years Mike Baecke Alison Treat Susan Fitzpatrick Anna Kwan James Starr LG 7021 Grandview WM 41 Bartlesville WM 3226 Katy Esmeralda Adia WM 3302 Houston LG 6868 Sanger WM 927 Plainview Kimberly Friend Rosana Flores Kevin Lewis Eugenia Stewart WM 2596 Mount Vernon WM 554 Laredo Sun Cha Alberty WM 5389 Waco WM 353 Graham Oregon WM 265 Terrell Susan Siegrist Ysabel Gamez Mary Lively Loretta Thompson WM 5929 Battle Ground WM 768 Katy Joan Beutler WM 963 Weatherford WM 131 Mount Pleasant 20 years WM 345 Palestine Misty Toulou Josephine Herbert Eddie Gonzales Nickolas Lopez William Tlusty WM 2016 Colville WM 1880 Coos Bay WM 470 Corpus Christi John Boyd WM 1232 Belton WM 1129 Austin LG 6868 Sanger Colin McAllister Paul Heinrich Velma Lovett Frank Torres WM 1925 Newport WM 1409 Houston David Bragg WM 226 Atlanta LG 6903 DeSoto Wisconsin LG 6868 Sanger Florence Smalley Vic Hill Victor Lucas Lucious Wallace 25 years WM 5368 Salem WM 1185 Austin Linda Brammer WM 400 Conroe LG 6036 Palestine WM 849 Spring Brenda Hinson Terry Luman Robert Waymire Sandra Castillo WM 601 San Angelo Shirley Butler LG 6836 Palestine WM 516 Gun Barrel City WM 1276 Sheboygan WM 194 Baytown South Linda Hintz Susie Marietta Billy Williams Christopher Flad WM 4538 Katy Paul Caldwell WM 2505 Missouri City LG 6836 Palestine WM 1138 Madison Dakota LG 6083 Temple Enelee Leija Juana Marquez Jennifer Kranzusch 25 years WM 595 Harlingen Barbara Caryl WM 1279 Houston WM 1138 Madison WM 163 Nacogdoches Utah Lauri Kretschmann Craig Briggs Constance Lucas Douglas McAdams WM 1543 Spearfish WM 1186 Liberty Maria Castillo WM 789 Mesquite WM 1394 Greenfield LG 6903 DeSoto 20 years Kermit McFrazier Heather Minonno David Lawson Ken Christensen LG 6825 Menomonie WM 206 McKinney Daniel Castro Sr. WM 476 Gatesville LG 7826 Grantsville Texas LG 6816 New Braunfels Maria Meza Janet Morgan Karen Spielman Judy Elms WM 1447 Superior WM 447 Del Rio Rhonda Cates WM 5316 Saginaw WM 1439 Washington 30 years WM 777 West Orange Diana Cardona Alice Moreno David Myers Marlene Evans 20 years WM 791 Alice WM 447 Del Rio J. Chisholm LG 6036 Palestine WM 3232 West Jordan LG 6868 Sanger Steve Anderson Lisa Fraser Joyce Murski Alfredo Nava Raymond Fuller LG 6025 Menomonie WM 217 Lewisville WM 293 Navasota Melissa Contreras WM 5165 Alamo LG 6090 Corinne WM 463 Beeville Garry Austin Avon Hicks Sheila Oxford Mark Nayle Daniel Gullick LG 6825 Menomonie LG 6836 Palestine WM 417 Sulphur Springs Linda Coster WM 5764 Fort Worth LG 6829 Hurricane WM 651 Beaumont Niccoa Brown Rhonda Hurley Lisa Pinkston Frank Nettles Elizabeth Holloman WM 1982 Appleton WM 420 Wichita Falls LG 7969 Sealy Jesse Dennington LG 6868 Sanger WM 1708 Riverdale WM 536 Abilene Jason Buesing Virginia Solis Claude Porterie Ladietra Nichols Larry Jensen WM 2335 Madison WM 1198 San Antonio LG 6016 New Braunfels Tenney Denson WM 384 Lumberton LG 6829 Hurricane WM 345 Palestine Penny Connelly Laverne Rodgers Ernestina Ochoa Wyatt Jepsen Emilia Duarte WM 1453 Green Bay 25 years WM 297 Porter WM 926 Falfurrias LG 7826 Grantsville WM 504 Galveston Rodney Koeller Douglas Allen Maria Rodriguez Sam Oney Bruce Moffitt LG 6085 Tomah LG 6036 Palestine WM 1015 El Paso Michael Enderli WM 918 Marshall WM 3208 Springville WM 529 La Marque Arthur Ornelas John Anderson Lana Shields David Reid Timothy Siperly LG 6825 Menomonie LG 6016 New Braunfels WM 426 Colony Judi Farmer WM 827 Canton LG 6829 Hurricane WM 918 Marshall Kerri Smith Katherine Balfour Juanita Sollozo John Revill Michael Stika WM 3857 Monona WM 1117 Plano WM 413 Port Isabel Benito Gonzalez WM 2649 Irving LG 7826 Grantsville WM 1279 Houston Melissa Webb Rose Braxton Denise Stephens Sam Riggle Tamra Swapp LG 7039 Beaver Dam WM 1186 Liberty WM 3274 Hugo Gonzalez LG 6868 Sanger WM 1768 Orem North Richland Hills WM 5389 Waco Nancy Zblewski Alberta Cisneros Michael Ringlehan WM 1828 Plover WM 413 Port Isabel Rosario Torres Betty Harris WM 789 Mesquite WM 275 Livingston Andrea Davis WM 2257 Houston Ruby Roberts WM 3297 Houston Juan Hernandez WM 523 Carthage LG 6012 Plainview

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EastANNIVERSARIES | MILESTONES | AWARDS

Steve Krapf Sheryl Keeton George Cifaldi Maria Lopez Matthew Piano Alabama LG 6006 Cullman WM 3702 Jacksonville WM 2237 Lehigh Acres WM 2091 Doral WM 2081 Clearwater 30 years Karen Laney Donna Keller Janet Cirino-Ridge Diane Lytle Lisa Rado LG 6006 Cullman WM 3387 North Port WM 819 Cape Coral WM 2237 Lehigh Acres WM 4444 Jacksonville Kathy Firth WM 866 Mobile Cindy Loyd Katrina Kirkpatrick Robert Clark John Mann Tanya Rhonemus LG 6006 Cullman WM 3702 Jacksonville WM 1391 WM 666 Sebring WM 5997 Orlando Evelyn Johnson Daytona Beach WM 3386 Springville Kelley Mize Kenny Leotaud Aimee Martin John Sapp LG 6006 Cullman WM 955 Apopka Frankie Cosenza WM 5420 Kissimmee LG 6020 Brooksville Patricia Maze WM 5759 Lake Worth LG 6006 Cullman Linda Sewell Deborah Lovelady Martha McClellan Mark Schoenleber WM 424 Clanton WM 1173 Jacksonville Pamela Dean WM 613 Ormond Beach WM 649 Titusville Janice McKinley WM 2459 Sarasota LG 6006 Cullman Lakesha Walton Del Masker Terri McDaniel Michael Silock WM 733 Valley WM 1203 Wimauma Joseph Drayton WM 1501 Tampa WM 1029 Homosassa Eddie Scott WM 2627 Tampa WM 734 Enterprise Betty Woodley Gary McKenzie Milta Medina Gary Smelcer WM 287 Jasper WM 5988 Orlando Joseph Dreistadt WM 1960 Tampa WM 2114 Chipley 25 years Donald Pummer WM 2237 Lehigh Acres William Medlecot IV Larry Smith WM 613 Ormond Beach Albert Dufour LG 6020 Brooksville LG 6020 Brooksville Christine Coburn Delaware WM 5321 Fort Myers WM 5174 Semmes Dorothy Rea Vickie Mernin Linda Stearns WM 1222 Pensacola Sarah Dyke WM 2237 Lehigh Acres WM 2237 Lehigh Acres Kimberly Jackson 20 years WM 1220 Orlando WM 329 Anniston Lofton Greenway Denice Reiff Richard Minnick Don Sturrock WM 718 Auburndale Pamela Eagle WM 623 WM 1004 Bradenton Melissa Jaffe LG 7834 Smyrna WM 2237 Lehigh Acres North Fort Myers WM 2111 Birmingham Dale Rinehart Jose Sullivan LG 6820 Brooksville Maryann Egea Hazel Montoya LG 6020 Brooksville Demetrius Mason Florida WM 1996 WM 1845 Cooper City WM 764 Bessemer Sally Routhier Gary Tierney WM 1387 Coral Springs Hallandale Beach Luvenia Morgan LG 6020 Brooksville Ethel Merchant 30 years Paula Sams Sandra Elliston WM 973 Fort Pierce Cheryl Tilton WM 423 Alabaster Brenda Summers WM 987 Fort Myers WM 3397 Victoria Muniz WM 2237 Lehigh Acres Clyde Montgomery WM 1536 St. Petersburg Miami Gardens WM 1680 Kendall WM 5348 Montgomery Edmond Seguin Susana Vargas WM 943 Casselberry Beverly Fowler Michael Myers WM 5034 Fort Myers Lauriette Sampson 25 years WM 974 WM 819 Cape Coral WM 734 Enterprise Robin Barker Michael Stalvey West Melbourne Robin Ward WM 2387 Brandon Collin Myles WM 2114 Chipley James Wilson Jr. WM 2796 Oldsmar Warren Graham WM 1087 Stuart LG 6006 Cullman Delia Brkich Sandra Wigley WM 1511 Miramar Lisa Williams WM 771 Merritt Island WM 5455 Palm Bay Maureen LG 7038 Fort Pierce Rafael Guzman O’Gallagher 20 years Richard Chafin WM 2091 Doral Judith Young 20 years WM 2237 Lehigh Acres WM 1501 Tampa Patsy Burgess WM 1444 Jacksonville Danielle Hackett Jose Acevedo Susana Ortiz LG 6006 Cullman Digna Crespo WM 2237 Lehigh Acres WM 1847 Ocala WM 1349 Sunrise Thomas Copeland WM 563 Orange City Stacey Harper Antonio Alvarado Todd Ott Georgia LG 6006 Cullman David Green WM 955 Apopka LG 6020 Brooksville LG 6020 Brooksville Christine Gillott WM 1297 Chiefland Ann Hensley 30 years Mercedes Amoedo Terry Owens WM 670 Cullman Sherry Hartigan WM 811 Arcadia Wallace Lee WM 1590 Hialeah WM 968 Winter Haven Rhonda Jackson WM 3347 Winter Haven Ricka Humberger WM 754 Statesboro Yolanda Calderon Yvonne Pagliuco LG 6006 Cullman Barbara Heckman WM 2237 Lehigh Acres WM 2237 Lehigh Acres WM 1845 Cooper City Joe Johnson WM 859 Lake Wales Cheryl Ison 25 years Alexander John Paolillo WM 763 Fairfield Karl Hellenthal WM 1223 Tallahassee Patricia Abell Camargo-Morales LG 6020 Brooksville Perry Johnson WM 2920 Orange Park LG 6055 Monroe WM 3309 Jacksonville Richard Leandro WM 904 Foley Patricia Patterson Brian Dubberly Patsy Jackson WM 666 Sebring WM 3785 Pensacola WM 4427 Tallahassee LG 6810 Douglas

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0215_EAST_Anniversaries (Working Copy).indd 65 1/5/15 2:53 PM KYLE DUNN | DELI ASSOCIATE | STORE 5777 | BROOKLYN, CONN. Need for Speed

Kyle Dunn, deli associate at Store 5777 in Brooklyn, people tell me they won’t come to the deli unless Conn., is the type of associate every store wants. I’m there!” Not only does Kyle work to make sure each deli Other associates also recognize his hard work. customer is in and out as quickly as possible, but he “I love that Kyle is always willing to help other also strives to serve as many people as possible. departments if he has some down time,” says “I hate to see customers backed up, so that just Heidi Arrington, a produce associate at the store. makes me want to work faster,” he says. “If I have Heidi adds that she receives daily compliments several customers wanting the same kind of cheese about Kyle from customers, praising him on his or meat, I cut for everyone at once. I’ve had several efficiency and friendly personality.

Kyle Dunn, deli associate at Store 5777 in Brooklyn, Conn., works with speed to help customers in need.

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0215_EAST_Anniversaries (Working Copy).indd 67 1/5/15 2:54 PM Martha Perez (left) and Brittney Wainwright (right), both cashiers at Store 1234 in Monticello, Ky., have one-on-one Spanish lessons once a week.

BRITTNEY WAINWRIGHT AND MARTHA PEREZ | CASHIERS | STORE 1234 | MONTICELLO, KY. Knocking Down Language Barriers

Brittney Wainwright, cashier at Store 1234 in Monticello, once a week to help her practice vocabulary and serve as an Ky., always greets her customers and helps them in any way example. Brittney isn’t fluent yet, but she practices speaking possible. But sometimes communication is a problem. the language every chance she gets. “We have a large Hispanic population, and many “Brittney is a very enthusiastic learner, and I’m glad to help,” of them don’t speak English,” Brittney says. “One time, Martha says. “Working at Walmart is all about teamwork and a 15-year-old wanted to buy spray paint, and I tried to tell helping each other out, and customers notice when we him you had to be 18 to make that purchase, but he didn’t do that.” understand. It was frustrating to both of us.” Brittney is already putting her new skills to work greeting Situations like that inspired Brittney to learn Spanish from customers in their native language. “I can tell it makes them fellow cashier Martha Perez, a native speaker. For the past happier to shop here, and it makes me feel good that I can several months, Martha has been going to Brittney’s house give them better service.”

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Judy Gay Carmen Jones Pamela Feighner WM 952 Moultrie Indiana Kentucky WM 405 Leesville Maryland WM 1423 St. Johns Kaneah Lott 25 years 30 years Rosa Leblanc 20 years Rita Gould LG 6010 Douglas WM 909 Chalmette WM 1733 Owosso Carolyn Buckley Mavis Barnes Mary Bitzel Stella Marks-Payton WM 884 Shelbyville WM 709 Elizabethtown Hilliard Mire Jr. WM 1867 Westminster Dianna Johnson WM 4472 Lithonia WM 761 Raceland WM 1423 St. Johns James Campbell Christiane Burris Barbara McCorkle LG 6017 Seymour 25 years Wanda Rodrigue WM 2279 Glen Burnie Nancy Mesaros WM 1658 Thomson WM 1016 Thibodaux WM 2867 Lansing Michael Carter Brenda Barnett Joyce Dukes Goddin McNeese LG 6017 Seymour WM 693 Jackson Linda Suel WM 2248 Catonsville Howard Phelps LG 6010 Douglas WM 532 Gonzales WM 2338 Traverse City Tony Christy Connie Browning Norma Duvall Richard Sanders LG 6017 Seymour WM 431 Paducah Donald West WM 3720 Arbutus Mary Plesko WM 1111 Hartwell WM 3288 Baton Rouge WM 1423 St. Johns Harry Cole Barbara Edwards Colleen Handel Richard Strickland LG 6817 Seymour WM 491 Paducah WM 5228 Columbia Debra Podbilski LG 6010 Douglas 25 years WM 1432 Cadillac Brian Cox Kevin Henderson Richard Dick Mary Williams LG 6017 Seymour 20 years WM 2279 Glen Burnie Lynn Retlewski WM 1143 Sandersville WM 307 West Monroe WM 1432 Cadillac Mary Cozart Jennifer Baize Jeffrey Hood Shirley Fleming Martha Yearwood WM 902 Greencastle WM 294 Central City WM 3490 Hanover Patricia Rodgers WM 2753 Clayton WM 405 Leesville WM 1432 Cadillac Matthew Deckard Sheila Chapman Sara Hutton Christopher LG 6822 Greencastle WM 1140 Mount Sterling LG 6046 Williamsport Sherry Sehlke 20 years Fontenot WM 1809 Jonesville Kenneth Eastham William Courtney Lesa Johnson Jean Ball WM 309 Abbeville LG 6717 Seymour WM 1569 Maysville WM 2248 Catonsville WM 2732 Villa Rica Sheila Gayden 20 years James Firth Teresa Deal William Lane Cynthia Boyd WM 1109 Rayville Cherie Bates LG 6017 Seymour WM 3894 Lexington WM 2279 Glen Burnie WM 1153 Macon Theresa Kennedy WM 3876 Muskegon Frank Hickam Gary Johnson Jr. Barbara Lloyd Rose Bryant WM 2913 Boutte Linda Buckley LG 6017 Seymour WM 445 Leitchfield WM 1875 Severn LG 6061 Statesboro Cherish Lafitte WM 1423 St. Johns Kevin Higgins Philip McCulley Shawnetta Painter Jackie Cain WM 116 Vivian Vicki Campbell WM 828 Plainfield WM 1510 Florence WM 2248 Catonsville WM 756 Trion Rhonda Lisotta WM 1987 Lapeer Jodie Kuehn Susan Mefford Eunice Pearson Denise Clarke WM 542 Houma Samantha Edgerton LG 6017 Seymour WM 1743 Harlan WM 2248 Catonsville WM 5275 Woodstock Rudy Lovato WM 1592 Bad Axe Jeffrey Lemen Mechelle Neal Brenda Shiflett Earnestine Dudley WM 1128 Mansura Freda Gillaspie LG 6017 Seymour WM 571 Georgetown LG 6046 Williamsport WM 758 Americus Tammy Morse WM 1422 Alma Jerry Poole Daniel Schneider Laura Smith Johynell Ellis WM 307 West Monroe Renee LG 6017 Seymour WM 431 Paducah WM 5228 Columbia WM 594 Fayetteville Cheryl Naquin Schlegel-Holbrook Mark Runge Marian Smith Michael Gable WM 1353 Harahan WM 1428 LG 6017 Seymour WM 2248 Catonsville WM 658 Rome Louisiana Douglas Nunez Mount Pleasant Timothy Schumpe Michael Wong Janice Gay WM 469 Lake Charles Kathleen Sheely LG 6817 Seymour 30 years WM 2412 Ellicott City WM 556 Waycross Cherita Provost WM 1809 Jonesville George Yon Juanita Bessard Mack Hicks Sr. WM 1163 New Orleans Judith Van Camp LG 6022 Greencastle WM 309 Abbeville WM 1143 Sandersville Elba Reynaud Massachusetts WM 1423 St. Johns Kevin Foster WM 989 Metairie Darlene Zuhlke Gary James 20 years WM 1204 Lake Charles LG 6061 Statesboro Kathleen Stedman 20 years WM 1987 Lapeer Sylvia Anderson Priscilla Gary WM 376 Bossier City Barbara Darlene Sanders WM 1476 Clarksville WM 533 New Iberia LG 6061 Statesboro Kimberly Czernik-Anderson Mississippi Jennifer Carmer George Greene Wheelington WM 2227 Abington Jennie Sellers WM 1371 Columbus WM 531 Lafayette WM 556 Waycross WM 1108 Oak Grove Michael Giacalone 30 years Sandra Chamberlain Marsha Leblanc WM 2103 Walpole Debbie Williams Jewel Dexter Carolyn Simmons WM 1341 Evansville WM 309 Abbeville WM 952 Moultrie WM 911 Marrero James Madura WM 258 Tupelo Teresa Gabhart Mary Thomas WM 2012 North Oxford Annie Thomas WM 1476 Clarksville WM 1204 Lake Charles WM 1018 Eastman Maine Arlene Muzzy 25 years Vickie Henderson WM 2122 Avon Jerry Evans Shirley Wells WM 870 Jasper 25 years LG 6061 Statesboro 20 years Frank Spinazzola LG 6011 Brookhaven Susan Bourgeois Priscilla Kramer WM 2139 Lynn Emma Harris Doris Young WM 1180 Greensburg WM 309 Abbeville Joyce Bisson WM 510 Gainesville WM 1788 Scarborough WM 347 Indianola Michael Erwin Michelle McCasland Gerald Herrington Ollie Zeon WM 1033 Seymour WM 405 Leesville Pamela Doyon Michigan WM 758 Americus WM 2013 Waterville WM 365 Pearl Carol Griffin Judy Satterthwaite 25 years Karen Holley WM 884 Shelbyville WM 485 Donaldsonville Jeffery Hutchins WM 1932 Lamoine Deborah Danilowicz WM 5419 Hernando Carol Hebert Robert Thomas WM 2912 Taylor Rick Kirschenbaum WM 540 Morgan City WM 1341 Evansville WM 708 Vicksburg

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0215_EAST_Anniversaries (Working Copy).indd 69 1/5/15 2:54 PM Patricia Nelson Shelley Dyn Beverly Davis Deborah Windsor WM 501 Laurel New LG 6041 Sharon Springs 25 years WM 3783 Dayton WM 1331 Sidney Maria Smith Hampshire Alicia Furbeck Karl Dickert Daniel Delisle WM 1195 Waveland WM 2166 East Syracuse WM 1385 Gastonia WM 1443 Cincinnati 20 years Charlene Weaver 20 years Tina Gaffney Wanda Estes Jacqueline Everett Shari Apple WM 1131 Taylorsville WM 716 Greenwood Katharine Gauthier WM 2234 Rome WM 1331 Sidney WM 3765 Piqua WM 2246 Bedford James Gigliotti Roy Geter Shirley Fairchild Roy Ball LG 6070 Shelby 20 years Noelle Heil LG 6038 Marcy WM 1504 Dayton WM 3749 Cincinnati Jerome Abrams WM 2142 Salem Nancy Graniti Gale Helix Samuel Floyd Sr. Micki Brigham WM 1217 Franklin LG 6072 New Albany Andrea Stern WM 2093 Utica WM 1504 Dayton WM 3840 Findlay Juakita Anderson WM 1796 Amherst Wendell Hall 20 years David Gammon Jacqualine WM 205 Philadelphia Linda Swierk WM 1830 Auburn WM 1443 Cincinnati Dougherty Anthony Chisesi WM 2055 Concord Kimberly Auen WM 3282 Logan Kevin Halpin WM 3889 Apex D. Griffith WM 1346 Ocean Springs John Turkowski WM 2093 Utica WM 1443 Cincinnati Angela Gilbert Christine Coleman WM 1762 Seabrook Roger Burrell WM 1448 Ashland Casi Hess WM 1953 Louisburg Margaret Guthrie WM 205 Philadelphia WM 1677 New Hartford WM 1503 Dayton Becky Hiller Angela Garrison Jeffery Cishek WM 1448 Ashland Wayne Keesler WM 1242 Virginia Highfield LG 6072 New Albany New Jersey WM 2093 Utica WM 5104 Moraine Fred Kinsler Hendersonville WM 2149 Mount Vernon Tommy Hardin 20 years Gail Lester Virginia Hogan WM 981 Meridian Brigitte Hagerman Jim Kolter Richlyn Reeves WM 1973 Lakewood WM 1191 Hillsborough WM 1443 Cincinnati Angie Hathorn WM 1410 Troy WM 2041 Pennsville Jeffrey Mason Evamarie Harris Karen Humphrey WM 205 Philadelphia WM 2285 Herkimer WM 1495 Huber Heights Connie Landis Wilfred Sauro WM 1661 Kinston WM 1937 Coshocton Lonie Hickman WM 2841 Lumberton Michael Pack Susan Kriel WM 205 Philadelphia Laura Hoglen Julie Lavey WM 1909 Niagara Falls WM 2134 Charlotte WM 5104 Moraine Patricia Hughes WM 2035 Greenville Lynn Quackenbush Kelley Knicely Jack Louden WM 205 Philadelphia New York WM 2264 Schenectady WM 1503 Dayton Carmen WM 1498 Greensboro Maldonado Amparo Barbara Jones Amy Renodin Dorothy Massie 25 years Mary Midgett WM 4285 Cleveland WM 274 Iuka WM 5498 Lowville WM 1503 Dayton Doug Fruck WM 1527 Elizabeth City Bessie Kennedy Jim McAllister WM 1909 Niagara Falls Barbara Roberts Cathy Minkner WM 239 Kosciusko Jeffrey Mitchell WM 1895 Fairlawn WM 2285 Herkimer WM 1842 Greensboro WM 1410 Troy Donna Brandon McCracken 20 years Kevin Sutton Teresa Phares Carolyn Myers WM 3262 Cambridge Killen-Gonzales LG 6038 Marcy WM 1503 Dayton WM 1059 Forest Jeffrey Bachta WM 1191 Hillsborough Kenneth Powell WM 2370 Troy Horatio Sykes Shirley Phillips Paul Neuman LG 6824 Grove City James Loper LG 6838 Marcy WM 1407 Lebanon WM 205 Philadelphia Willie Baker WM 1237 Erwin Janet Ramsdell LG 6838 Marcy Jason Taylor Derrick Pope Artha Parton WM 1812 Wooster Magdalene LG 7052 Marcy WM 1443 Cincinnati McCrimmon David Bello LG 6040 Hope Mills Marsha WM 182 Greenville LG 6038 Marcy Michelle Trey Michael Ray Shirley Prether Sondergaard LG 6038 Marcy WM 1504 Dayton Joyce Moore Jamie Bennett WM 5254 Wake Forest WM 5385 Defiance WM 205 Philadelphia LG 6038 Marcy Brent Vanderwood Harold Tolbert Jr. Debra Rose Denise Vaughan LG 6038 Marcy WM 1504 Dayton Scretia Nowell Kelly Benzel LG 6840 Hope Mills WM 2124 Beavercreek WM 205 Philadelphia WM 2164 Springville Pandora Watkins Angela Worrell Richard Rowan Eric Williams WM 1677 New Hartford WM 1503 Dayton Keith Ray Richard Bradle Jr. WM 1379 Greenville WM 1331 Sidney WM 164 Pontotoc LG 6038 Marcy Judith White Fred Rubidge WM 2164 Springville WM 1443 Cincinnati Rita Robinson Jeffery Chandler Ohio Pennsylvania WM 205 Philadelphia LG 6896 Johnstown Matthew Whittaker Debra Saxton LG 7052 Marcy WM 1443 Cincinnati Herschel Rouse Mary Chesebro 25 years 25 years WM 3528 Wiggins WM 2093 Utica Douglas Wood Jana Shaw LG 6038 Marcy Robin Bayliss WM 1503 Dayton Pamela Dearing Katherine Smith Angelo Conkling WM 1410 Troy LG 6027 Woodland WM 205 Philadelphia LG 6038 Marcy George Yerdon III Andrea Smith LG 6896 Johnstown Patricia Berry WM 1503 Dayton Sharon McIntyre Lisa Stanford Mary Davis WM 1410 Troy WM 1945 Mansfield LG 6072 New Albany WM 2093 Utica Audrey Stanton Nancy Bradley WM 2250 Cincinnati Bridgett Taylor Richard Delpico North WM 1410 Troy 20 years Elizabeth Vint WM 707 Clarksdale LG 6038 Marcy Jason Allen Carolina Sharon Cook WM 1503 Dayton Johnny Welch Linda Dickson WM 1331 Sidney WM 2129 Clearfield Annette Waldon WM 2939 Richland WM 1677 New Hartford Jay Banish 30 years Kimberly Cooper WM 1441 Mason Joseph Williams Soukchay WM 1264 Bellefontaine WM 1739 Washington Dongsavanh Pamela Stewart Donna Wells LG 6011 Brookhaven Barbara Crabtree Brian Floyd LG 7052 Marcy WM 1155 Lumberton WM 1441 Mason WM 1443 Cincinnati WM 2255 Hazle Township

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Danene Fries Harriet Smith Susie Harrah John Sexton WM 2888 Palmyra Puerto Rico WM 795 Barnwell WM 2310 Knoxville Virginia WM 2194 Alexandria Pamela Grexon 20 years Sharon Warren Deborah Kennedy 25 years Colby Sweet WM 2481 Coal Township WM 1748 Charleston WM 599 Kingsport WM 5117 Waynesboro Militza Acevedo Penny Kinzel Richard Groucutt WMPR 2085 Isabela Brenda Ketron WM 1344 Staunton Parker Thomas WM 2278 Erie WM 742 Kingsport LG 7750 Gerardo Tennessee Mount Crawford Phyllis Heffelfinger Alicea Alvarado Jennifer King 20 years WM 2255 WMPR 3697 Toa Alta 30 years WM 1226 Ashland City Johnson Ward Hazle Township Michael Blevins WM 1631 Hampton Jocelyn Cruz Robert Aldrich Kendra Lesueur WM 2089 Bristol Joyce Herman WMPR 1822 Fajardo WM 264 Dickson WM 2322 Cordova Patsy Woodward WM 2145 Whitehall Della Cox WM 2136 Culpeper Lourdes Del Diaz Margaret Stephanie Matney WM 2089 Bristol Linda Hockenberry Figueroa Cunningham WM 620 Bristol John Worley WM 2049 Altoona Paula Dickenson WM 2089 Bristol WMPR 3697 Toa Alta WM 64 Brownsville Robert McCroskey WM 2089 Bristol Carolyn Hoyer WM 1320 Knoxville Veronica James Finley Theresa Eads WM 2023 Lebanon Hernandez Perez WM 698 Cleveland Sue Miller WM 2089 Bristol West Andrea Humenick WMPR 2346 Toa Baja Martha Lewis WM 1318 Knoxville WM 2255 Diane Flannagan Sonia Martinez WM 695 Madison Gary Neese WM 2089 Bristol Virginia Hazle Township WMPR 1822 Fajardo WM 599 Kingsport Robert Imler Kathryn Gillen 20 years Melissa Rivera 25 years Beverly Nichols WM 1486 Farmville WM 1684 Everett WMPR 2449 Caguas Marjory Cook WM 1248 Memphis John Baldwin Deborah Gilley Heather Loera WM 1080 Johnson City WM 1948 Weirton Wanda Rivera Christopher Nixon WM 2089 Bristol WM 2420 Belle Vernon WMPR 2240 Humacao William Crawford WM 671 Lebanon Jamie Greene Lisa Heninger Annie Martin WM 1248 Memphis WM 2809 Buckhannon Rowland Ruby Parham WM 2089 Bristol WM 2278 Erie Rivera Correa Bobby Glover WM 304 Springfield Gwenlyn Miller Joseph Hilliard Gina Matcho WMPR 2423 Carolina WM 238 Pulaski WM 1948 Weirton Michael Pastorelli WM 2089 Bristol WM 1935 Johnstown Rosyvette Viera Bertha Harden WM 2932 Knoxville Adam Riffle Latonya Holmes Sharon McBrearty WMPR 2240 Humacao WM 1194 Oak Ridge WM 1653 Weston Jeffrey Pyle WM 1523 Glen Allen WM 2255 Arthur Meredith WM 599 Kingsport Donna Smith Cindy Jenkins Hazle Township WM 2310 Knoxville WM 1653 Weston South Donna Rhoades WM 5754 Williamsburg Theresa McGowan Richard Powers WM 2310 Knoxville Edward King Jr. WM 2169 Lehighton Carolina WM 175 Collierville Jacqueline Scott WM 2089 Bristol Bonnie McNeil Tina Scott WM 5251 Chattanooga WM 1885 Butler 25 years Patricia Layden WM 1318 Knoxville Terren Sebring Leverne Brunson WM 3265 Yorktown Scott Minnich Nancy Shannon WM 1075 Clarksville WM 2145 Whitehall WM 511 Sumter Martha Lykins WM 684 Lexington Cathy Sharrett Glenn Harrison WM 2089 Bristol Delores Morgan Del Shupe WM 599 Kingsport WM 2141 Philadelphia LG 6014 Laurens Marco Ortega WM 177 Paris Ronnie Short Jacqueline Hiller LG 6023 Sutherland Carol Pellock WM 599 Kingsport WM 2255 WM 881 Lexington Robyn Raines 20 years Edith Stinnett Hazle Township James Holliday WM 1465 Danville Judy Bacardi WM 684 Lexington Danielle Rasinger WM 631 Easley WM 599 Kingsport Rebecca Rutledge Christopher WM 2255 Claudia Miles WM 1486 Farmville Jonathan Carver Weatherly Hazle Township WM 630 Florence WM 1080 Johnson City WM 599 Kingsport Charles Salyer Jo Reinoehl Charles Strickland WM 2089 Bristol WM 2481 Coal Township Shatosha Daugherty LG 6014 Laurens WM 1248 Memphis Sandra Roscoe Steven Taylor WM 1568 Hermitage Regina Eslinger LG 9849 Laurens WM 599 Kingsport Cathy Saffel WM 2574 Carlisle Laura Evans 20 years WM 1226 Ashland City Kathleen Anita Butler Sheaman WM 4487 Aiken Elizabeth Fleenor WM 620 Bristol COVER QUOTE QUIZ WM 2255 Alpha Dees Hazle Township WM 1286 Columbia Chris Golla WM 3137 Fairview “Set high goals, encourage ______, Sherry Shirey Nurys Hindman WM 2129 Clearfield and then keep score.” WM 4521 Lexington Bryan Gregg WM 599 Kingsport Can you fill in the blank in Sam’s cover quote? Deborah Small Mary Montgomery WM 1885 Butler WM 1146 Edward Grindstaff Enter your guess at walmartworld.com/fun. WM 742 Kingsport Moncks Corner Cynthia Mowry David Hammitt WM 742 Kingsport WM 511 Sumter

0215_EAST_Anniversaries (Working Copy).indd 71 1/5/15 2:54 PM Find an answer key to this puzzle at Game On FIND walmartworld.com/fun. What’s Missing? Look closely at pictures A and B. Can you spot the differences? Hint: There are 10!

72 The Associate’s Guide to Living Better

0215_GameOn (Working Copy).indd 72 1/7/15 9:57 AM Heritage / Greetings From Bentonville

Photo courtesy of Legends in Concert Get Your Blue

Suede Shoes A Celebration of Love The Walmart Museum’s Play Fans of the King of Rock ’n’ Roll can relive his It Forward series resumes on glory days during Elvis Lives!, a high-energy Valentine’s Day with the Tribute to Love concert in the Walmart concert coming this month to the Walton World Room. The event honors Arts Center in Fayetteville, Ark. The performers Sam and Helen Walton, who (all past winners of an Elvis were married on Valentine’s Presley tribute contest) will Day in 1943. portray the legend during key This Month at Crystal Bridges periods in his life: his musical Van Gogh to Rothko, an exhibit career in the 1950s and 1960s, featuring roughly 40 artists and his movie career, and his 76 pieces of art, will be shown Feb. 21 to June 1 at the Crystal concert years in the 1970s. Bridges Museum of American The show is set for Feb. 6. Art in Bentonville, Ark.

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0215_Greetings.indd 73 1/9/15 5:02 PM Heritage / Archive Adventures

Our Customer Supported by our associates and our basic beliefs— our reason for being. The customer. Always. Excellence Customer

Respect The Six Spokes of the Service and Excellence Walmart Spark Respect and Integrity On the left, because without On the right, because we these, we’ll have no customers These represent our basic beliefs always need to do the left to shop our stores. of Respect, Service, Excellence, right thing. and Integrity, and our Associates and Customers. Integrity

Service Associates Our Associates Whether they’re part of Sam’s Club, ASDA, Mass Mart, Walmart, or any other branch of the Walmart family, our associates are our foundation.

The Walmart Spark The Walmart Spark represents the spark of inspiration that moved Sam Walton to open the very first Walmart in 1962. It’s that same inspiration our associates feel when they save people money so they can live better. It’s also the same spark our customers feel when they leave our stores having saved so much.

0215_HeritageSpark (Working Copy).indd 74 1/9/15 4:34 PM Walmart’s First Aviator Pilot Sam Walton? Absolutely! In the 1950s, with a growing number of Ben Franklin stores to visit, Sam decided the fastest way to do it was to take to the sky. He paid $1,850 for his first plane, a two-seater Ercoupe 415-C, and flew himself around Arkansas and surrounding states. The Walmart Museum sells a model of the plane, and the original, shown here, is housed at the Arkansas Air and Military Museum in Fayetteville, Ark.

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0215_AA_Sams Plane (Working Copy).indd 75 1/7/15 9:58 AM Heritage / My Sam Story

TODD LIBBRA | MARKET MANAGER, MARKET 55 | GARLAND, TEXAS

SAM WALTON TAUGHT ME: Relationship building is fundamental in business and in life.

WHEN I MET HIM: I was a young store manager in Bloomington, Ill., when I got a call to pick up Mr. Sam from the airport in 30 minutes. I was nervous, of course, but he asked about the store, the community, and, most importantly, my family. After touring the store, he asked me to take him to Target. I didn’t have a good relationship with the manager there. We were always having price wars. Mr. Sam was impressed by this Target and congratulated the manager. Afterward, Mr. Sam and I talked about my poor relationship with him. He told me that while I needed to win on price, I also needed to put my ego aside and build a relationship with my competitor. He said it would help me grow as a retailer and as a person.

76 The Associate’s Guide to Living Better

0215_sam_story (Working Copy).indd 76 1/5/15 3:07 PM Heritage / My Sam Story WALMART ASSOCIATES GET THE LOWEST PRICES ON OUR FASTEST PLANS EVER

TODD LIBBRA | MARKET MANAGER, MARKET 55 | GARLAND, TEXAS

SAM WALTON TAUGHT ME: Relationship building is fundamental in business and in life.

WHEN I MET HIM: I was a young store manager in Bloomington, Ill., when I got a call to pick up Mr. Sam from the airport in 30 minutes. I was nervous, of course, but he asked about the store, the community, and, most importantly, my family. After touring the store, he asked me to take him to Target. I didn’t have a good relationship Unlimited Plans on T-Mobile’s Nationwide Network with the manager there. We were always having price wars. All prices shown re ect 33% Associate Discount. Mr. Sam was impressed by this Target and congratulated the manager. Afterward, Mr. Sam and I talked about my poor relationship with him. He told me that while I needed to win on price, I also needed to put SAVE EVEN MORE my ego aside and build a relationship with my competitor. He said it would help me grow as a retailer and as a person. WHEN YOU ADD A LINE

PUTTING IT TO USE: If the founder and CEO of Walmart could be friendly with a competitor, shake his hand, and tell him he was doing a good job, then I certainly could do the same. We were never buddies, but we developed a professional relationship and learned from each other. The discount will be applied within 2 billing cycles after registration on Walmart Bene ts. The discount applies to the monthly recurring charge for each line on your rate plan. It does NOT apply to Family Mobile phones, Extras Pack® and Starter Kits.

Capable device required for 4G LTE speeds; coverage not available in some areas. Wireless service provided by T-Mobile USA, Inc. Limited time o ers; subject to change. Taxes and fees additional. Not all features available on all devices. Unlimited talk & text features for direct U.S. communications between 2 people. General Terms: Domestic use only; Extras Pack required for international use and other services. No data roaming. Starter Kit purchase required for each line of service; you may only apply one Starter Kit to each phone you are activating. Full data speeds available up to monthly allotment; then slowed to up to 2G speeds for rest of billing cycle. Certain uses, e.g., some speed test apps, may not count against high-speed data allotment or have speeds reduced after allotment reached. Limit ve lines per account; all lines must be activated in the same T-Mobile market and have the same billing address. Regulatory Programs Fee of $0.97 per line/month applies. Taxes approx. 6%-28% of bill. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or signi cant roaming. See Family Mobile Terms and Conditions (including arbitration provision), as established by T-Mobile, at www.myfamilymobile.com for details. T-Mobile is a registered trademark of Deutsche Telekom AG. Walmart, the Spark Design and Family Mobile are 76 The Associate’s Guide to Living Better trademarks of Wal-Mart Stores, Inc. © 2015 T-Mobile USA, Inc.

0215_sam_story (Working Copy).indd 76 1/5/15 3:07 PM 48946_2_WFM_Feb_Walmart_World_Ads_Inside_Back_FNL.inddT-Mobile.indd 2 1 12/30/141/2/15 10:20 6:53 AMPM unilever GO.indd 2 1/12/15 4:57 PM