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Gratitude and Thankfulness Moving the Needle… November 2019 Volume 36 • Number 11 CHRIE International Council on Hotel, Restaurant, & Institutional Education • 2810 N. Parham Road, Suite 230 • Richmond, Virginia USA 23294 Telephone: 01 (804) 346-4800 • Fax: 01 (804) 346-5009 • [email protected] • www.chrie.org Gratitude and Thankfulness Moving the Needle… Jeff Beck is President of ICHRIE and Associate Joy Dickerson is Vice President of ICHRIE Professor at Michicgan State University. and Associate Professor at The Culinary Institite of America. November is always the time in the Greetings to all! I hope that the United States when we begin thinking dust has settled and that your fall about the Thanksgiving Holiday and semester is moving along well for what we are thankful for. With defer- you! After three months in this new ence to our members in Europe and Asia role, I can assure you that things Pacific, I would like to consider what it means to be grate- have been very BUSY in our association! Committees ful; a semantical difference but an important one. Being have been established, planning is under way for our thankful is a feeling generated within the person, that is, various tasks, connections are being developed, and I being pleased or relieved. Being grateful is the expression have had the privilege to meet and work with a number of appreciation for another person, event, or phenomena. of great individuals and committees. It is inspiring to see the dedication, effort, and commitment of so many of According to research by Fragale, Overbeck, and Neale our educators, working together, all around the globe to (2011), people who demonstrate gratitude can bring out keep ICHRIE moving forward, always moving the needle! the best in others. That’s an important lesson for our stu- dents to remember as a means to defuse the difficult situ- What does it mean to “move the needle”? While the ations; saying Thank you can reduce the amount of bad online sources seem to agree that it means shifting a behavior from an angry guest. Emmons and McCullough situation to a “noticeable degree,” (yourdictionary. (2003) in a widely cited study suggest that demonstrating com) I would add that it additionally means shifting gratitude may have emotional and interpersonal benefits. people, policy, activities to a positive degree. As I relate Those of us who are volunteer in roles within ICHRIE at the this to our work with ICHRIE, moving the needle would federation and board level are grateful for the effort and be an expression of positive change management with support our colleagues and ICHRIE staff contribute as we our ideas, our implementation, our network, and our work to move the Association forward. The annual ICHRIE activities. This is our work on each and every committee; election will become live soon; please be sure to vote! status quo is never enough—we always want to move the needle! I would like to share with you how some of We have a lot to be thankful for as educators of the future the committees that I am a part of are working toward leaders in the hospitality industry. We have the opportunity moving the needle. to guide students toward successful careers; we have im- pact. I am grateful for the many resources available to me I am first excited to tell you that the Eta Sigma Delta at my university and with our industry partners in ICHRIE, event in New York City for the HX Experience has which allow me to develop students and present them with taken on a new image this year! The ESD Board of opportunities that extend their personal development. Governors voted to move the event from the Jacob Javits Convention Center to Marta at the Redbury Hotel! Lifehack.com presents a list of 60 things to be thank- Under the gracious sponsorship of Cal Poly Pomona ful for; I am including a few that I think would reso- University and HCareers, ICHRIE has been able to newly continued on page 4 continued on page 7 ~~ Join Us for the 2020 Annual ICHRIE Conference in Phoenix, Arizona| 22-24 July ~~ November 2019 CHRIE Communiqué 1 A World of Abundance Kathy McCarty, Chief Executive Officer, International CHRIE In her 1995 book, Simple Abundance: A Daybook of Comfort and Joy, author Sarah Ban Breathnach provides a daily guide for looking at your ordinary, CHRIE Communiqué everyday life and using the events and details of each day as a source of reflection, revelation and reconnection. Although every male in my life has (USPS) 734-430 (ISSN) 1042-5918 deemed this book the ultimate “chick” book, it seemed appropriate is published monthly by to share this with you as we move on with our lives and business into the International Council on Hotel, the holiday season. Restaurant and Institutional Education, at In America, November is a month that starts off with elections for 2810 North Parham Road, Suite 230, various state and federal positions and this year, it is also the start of the election (and the start of voting time) for ICHRIE members to elect Richmond, Virginia USA 23294. the ICHRIE officers and directors who will take office in July 2020. So be Telephone 01.804.346.4800 sure to watch for messages from ICHRIE about the election and the link FAX 01.804.346.5009 to vote! Voting will be open from November 1 through December 30. Email: [email protected] www.chrie.org In the United States, the month of November draws to an end with a day of Thanksgiving. In homes and restaurants across the land, we sit down to a table heavy with turkeys, stuffing, sweet potatoes, and pumpkin Membership in ICHRIE includes a pies. Before we partake of the feast, we pause with families and friends subscription to CHRIE Communiqué. to express our thanks and gratitude for all the blessings in our life. Nonmember subscriptions are US $65 As we approach this American day of thanksgiving and prepare our US$75 in Canada individual lists of that for which we are grateful, I’m drawn to one of US $85 Internationally. the simple yet effective ideas provided in the Simple Abundance book. Author Breathnach recommends starting a daily journal in which you write down at least five things for which you are grateful. It’s “short Publisher: Kathy McCarty list” thanksgiving on a daily basis. I started keeping this gratitude journal about ten years ago and have found it an interesting and sometimes thought-provoking task. On the “not so good” days, it takes © 2019 International Council on me a while to come up with a list of five things and on other days, my Hotel, Restaurant and Institutional Education list contains ten or twelve and sometimes more items. I go back occasionally and review what makes it to the list. It tells We are pleased to recognize the me a lot about who I am and what speaks to my heart. It shows me following ICHRIE members for over time what I find most valuable to my life and my work. There are exceptional contributions: four or five things that make a regular appearance in my gratitude journal—family members who love and sustain me, the unexpected International CHRIE Partners 2019 and heart-warming laughter that only the closest of friends can share, the kindness of a perfect stranger, the people who love and accept me American Hotel & Lodging unconditionally, colleagues who help me achieve a hard-fought goal Educational Institute and the satisfaction of important work. Cornell University When I look back on twenty years’ worth of daily lists, I find the world Cvent is still full of challenging times, that some things continue to show up on the lists and that I am reminded about what has been both lost and Johnson & Wales University gained during a decade of seeking gratitude. Knowledge Matters As I think about this past year with CHRIE, there is truly an abundance Hcareers of people, things, and actions for which I am grateful. It hasn’t always Penn State University been easy, it hasn’t always been without worry and struggle, but the STR list of “good stuff” is very long indeed. For all you who contribute to International CHRIE and the hospitality industry, I sit www.chrie.org in awe and in gratitude at this world of abundance. 2 CHRIE Communiqué November 2019 North East North American Federation News Let’s Network & Get Involved #pineapplepassion. One of the ways you can do this to Jennifer Forney is President of NENA join one of our committees. Our members ideas and Federation of ICHRIE and Program Director contributions is one of the ways we can continue to grow at University of Pittsburgh at Bradford. a strong and successful federation. The committees are: o Strategic Planning Committee o Scholarship Committee Our federation has been working hard o Education Committee to prepare for our time together in o Research Committee New York. The annual HX: The Hotel o Conference and Events Committee Experience, held at the Jacob K. Javits Convention Center, November 10-11, 2019 in New York City will be exciting for Please contact me at [email protected] to find out more all. The NENA CHRIE Experience in New York event will be information and GET INVOLVED! held on Sunday, November 10, 2019 from 5:30 pm – 8:00pm EST at a great new location, BEA NYC located at 403 W Looking forward to our time to network together in NYC 43rd St. Join your colleagues for an evening of networking this November. Connect with us on our social media and enjoy appetizers, beer, and wine throughout the channels to stay updated! evening.
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