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Adaptive Communication Environment (ACE) 5.5.10

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Adaptive Communication Environment (ACE) 5.5.10 CA Enterprise Log Manager Release Notes r12.0 SP3 This documentation and any related computer software help programs (hereinafter referred to as the "Documentation") are for your informational purposes only and are subject to change or withdrawal by CA at any time. This Documentation may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA. This Documentation is confidential and proprietary information of CA and may not be used or disclosed by you except as may be permitted in a separate confidentiality agreement between you and CA. Notwithstanding the foregoing, if you are a licensed user of the software product(s) addressed in the Documentation, you may print a reasonable number of copies of the Documentation for internal use by you and your employees in connection with that software, provided that all CA copyright notices and legends are affixed to each reproduced copy. The right to print copies of the Documentation is limited to the period during which the applicable license for such software remains in full force and effect. Should the license terminate for any reason, it is your responsibility to certify in writing to CA that all copies and partial copies of the Documentation have been returned to CA or destroyed. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS DOCUMENTATION "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN NO EVENT WILL CA BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THIS DOCUMENTATION, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST INVESTMENT, BUSINESS INTERRUPTION, GOODWILL, OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. The use of any software product referenced in the Documentation is governed by the applicable license agreement and is not modified in any way by the terms of this notice. The manufacturer of this Documentation is CA. Provided with "Restricted Rights." Use, duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections 12.212, 52.227-14, and 52.227-19(c)(1) - (2) and DFARS Section 252.227-7014(b)(3), as applicable, or their successors. Copyright © 2009 CA. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. CA Product References This document references the following CA products: ■ CA Access Control ■ CA ACF2™ ■ CA Audit ■ CA Directory ■ CA Embedded Entitlements Manager (CA EEM) ■ CA Enterprise Log Manager ■ CA Identity Manager ■ CA Security Command Center (CA SCC) ■ CA SiteMinder® ■ CA Top Secret® Contact CA Contact Technical Support For your convenience, CA provides one site where you can access the information you need for your Home Office, Small Business, and Enterprise CA products. At http://ca.com/support, you can access the following: ■ Online and telephone contact information for technical assistance and customer services ■ Information about user communities and forums ■ Product and documentation downloads ■ CA Support policies and guidelines ■ Other helpful resources appropriate for your product Provide Feedback If you have comments or questions about CA product documentation, you can send a message to [email protected]. If you would like to provide feedback about CA product documentation, complete our short customer survey, which is also available on the CA Support website, found at http://ca.com/docs. Contents Chapter 1: Welcome 9 Upgrading through Subscription .................................................................. 9 Chapter 2: Operating Environment 11 Hardware and Software Environments ........................................................... 11 Monitor Resolution .............................................................................. 11 Chapter 3: Features 13 Log Collection ................................................................................... 13 Log Storage .................................................................................... 15 Standardized Presentation of Logs ............................................................... 16 Compliance Reporting ........................................................................... 17 Policy Violation Alerting ......................................................................... 18 Role-Based Access .............................................................................. 19 Subscription Management ....................................................................... 20 Support for IPv6 IP Addresses ................................................................... 21 Chapter 4: Enhancements in r12.0 SP2 23 Virtualization ................................................................................... 23 Improved Response Time for Repetitive Queries .................................................. 23 Hub and Spoke Architecture ..................................................................... 24 Profiles ......................................................................................... 24 Dynamic Parsing ................................................................................ 25 Chapter 5: Known Issues 27 Agents and CA Adapters ......................................................................... 27 Agent Installation Dependency on Red Hat Linux 4 ........................................... 27 DVD Mount Name Cannot Contain Spaces .................................................... 28 Limitation on Port Configuration ............................................................. 28 ODBC Event Collection Requires a Remote Agent ............................................. 28 Removing Server from Federation Does Not Remove Default Agent ........................... 29 Reports with Data Collected from the CA SAPI Collector Are Not Displaying Events Properly .... 29 syslog Services on UNIX Conflict ............................................................. 30 Appliance (non-UI) .............................................................................. 30 calm4audit Displays Unclear Error During Installation ......................................... 30 Contents 5 Change in CA EEM Server System Time Creates Certificate Mismatch Error .................... 31 Cannot Log into CA Enterprise Log Manager Server Using EiamAdmin User Name .............. 33 Login Fails with AuthorityLoginCert Error ..................................................... 33 LMSeosimport Utility Issues False Confirmation on Solaris .................................... 34 Improving Query Performance on Large Systems ............................................. 34 Event Refinement ............................................................................... 35 Block Mapping String and Numeric Values Require Different Operators ........................ 35 Queries and Reports ............................................................................ 35 Events from Same Host May Display with Different Destination Hostnames .................... 36 Limitation on PDF Report Specifications ...................................................... 36 PDF Bar Chart Reports Display Log Axis Improperly ........................................... 36 Status of Scheduled Job Not Displayed after Upgrade ......................................... 37 Query Fails with "Non-responding Databases" Error........................................... 37 Subscription .................................................................................... 38 Auto Restart after OS Update during SP Upgrade ............................................. 38 Out of Memory Error on Machines with Low Memory .......................................... 38 Self-Monitoring Event to Restart Appears Only Once .......................................... 39 User and Access Management ................................................................... 39 Access Limitations from a Browser on Windows Vista ......................................... 39 Limitation on Calendar Use with Access Policies .............................................. 40 Miscellaneous ................................................................................... 40 CA Enterprise Log Manager Is Sometimes Non-Responsive .................................... 40 Cloning of Virtual CA Enterprise Log Manager Servers Not Supported .......................... 41 High Contrast Settings for Monitor ........................................................... 42 iGateway Continuously Stopping and Restarting .............................................. 42 Max Disk Space for Virtual CA Enterprise Log Manager Is Too Small ........................... 43 Proxy Credential Change Causes Domain Account Lockout .................................... 43 Refreshing Browser Logs User Out of CA Enterprise Log Manager .............................. 44 Require Upgrade to Remote CA EEM Server .................................................. 45 Non-Responding Database Error ............................................................. 45 Chapter 6: Fixed Issues 47 Issue List ....................................................................................... 47 Chapter 7: Documentation 49 Bookshelf ....................................................................................... 49 How to Use the Bookshelf
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