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Nokia vuonna 2020 Nokia vuonna 2020 Nokia vuonna 2020 Liiketoimintakatsaus 02 Nokia vuonna 2020 04 Toimitusjohtajamme katsaus 06 Strategiamme 10 Nokian historia 19 Innovaatio 21 Nokia Bell Labs 22 Myynti ja markkinointi 25 Liiketoimintaryhmämme 26 Mobile Networks 26 Global Services 28 Fixed Networks 30 IP/Optical Networks 32 Nokia Software 34 Nokia Enterprise 36 Nokia Technologies 40 Keskeiset alan trendit 44 Hallinto Selvitys hallinto- ja ohjausjärjestelmästä 46 Palkat ja palkkiot 66 Hallituksen toimintakertomus 80 Liiketoimintakuvaus 82 Hallituksen katsaus 83 Keskeiset tunnusluvut 84 Taloudellinen katsaus 85 Toimintamme COVID-19-pandemian aikana 94 Kestävä kehitys ja vastuullisuus 98 Osakkeet ja osakkeenomistajat 108 Nokian yhtiöjärjestys 112 Riskitekijät 114 Merkittävät tapahtumat tilikauden päättymisen jälkeen 117 Tunnuslukujen laskentakaavat 118 Vaihtoehtoisten tunnuslukujen laskentakaavat 119 Tilinpäätös 120 Konsernitilinpäätös 122 Konsernitilinpäätöksen liitetiedot 127 Emoyhtiön tilinpäätös 193 Emoyhtiön tilinpäätöksen liitetiedot 197 Tilinpäätöksen ja toimintakertomuksen 2020 allekirjoitus 211 Tilintarkastuskertomus 212 Muut tiedot 216 Tulevaisuutta koskevat lausumat 218 Tiettyjen käsitteiden käyttö 219 Termit 220 Tietoja sijoittajille 223 Yhteystiedot 224 Kansikuva 5G-testausta Stargate-antennikammiossa. Espoon Executive Experience Centerissä vierailijat saavat kattavan näkemyksen liiketoiminnastamme. NOKIA VUONNA 2020 01 02 NOKIA VUONNA 2020 Liiketoimintakatsaus Nokia vuonna 2020 04 Toimitusjohtajamme katsaus 06 Strategiamme 10 Nokian historia 19 Innovaatio 21 Nokia Bell Labs 22 Myynti ja markkinointi 25 Liiketoimintaryhmämme 26 Mobile Networks 26 Global Services 28 Fixed Networks 30 IP/Optical Networks 32 Nokia Software 34 Nokia Enterprise 36 Nokia Technologies 40 Keskeiset alan trendit 44 Oulun tehtaalla hallittu ympäristö mahdollistaa useiden asiakkaiden 5G-käyttötapausten ja -kokoonpanojen testaamisen samanaikaisesti. NOKIA VUONNA 2020 03 Nokia vuonna 2020 Koko ihmiskunta yhteydessä toisiinsa Nokia Maailma selviytyi poikkeuksellisen vaikeasta vuodesta. Elimme, opimme, työskentelimme ja olimme vuorovaikutuksessa toisiimme verkon välityksellä. Tämä vuonna valtava muutos tapahtui nopeasti ja ilman varoitusta. Asiakkaamme joutuivat suunnattoman paineen alle, mutta selviytyivät avullamme. 2020 Tämä muistuttaa meitä siitä, että tietoliikenneyhteydet ovat kriittinen osa nyky-yhteiskuntaa ja Nokian vastuulla on varmistaa niiden toimivuus. Me myös kannamme tämän vastuun. Vuonna 2020 tuotteemme ja palvelumme edesauttoivat uusia innovaatioita muun muassa tehokkaissa julkisissa palveluissa, etäopetuksessa, optimoidussa logistiikassa, älykkäässä terveydenhuollossa, digitaalisissa startup-yrityksissä, puhtaassa energiantuotannossa, jätteettömässä teollisuudessa ja perinteisissä verkkoyhteyksissä. Kaikessa tässä keskityimme jatkuvasti turvallisuuteen, lisäarvoon ja suorituskykyyn. Maailma ansaitsee turvalliset ja toimivat yhteydet. Toimitamme niitä nyt ja tulevaisuudessa. Kansainvälinen toimija Henkilöstön alueellinen jakauma Meillä on maailmanlaajuinen johtoasema mobiili- ja kiinteiden verkkojen infrastruktuurissa. Lisäksi tarjoamme ohjelmistoja, palveluja sekä kehittyneitä teknologioita asiakkaillemme ympäri maailmaa. Eurooppa Kiinan alue 38 800 Liikevaihto vuonna 2020 Pohjois-Amerikka 13 700 12 000 Lähi-itä ja Afrikka 21,9 mrd EUR 3 300 Maat, joissa meillä on toimintaa Latinalainen Amerikka Aasian ja 3 700 Tyynenmeren alue ~130 20 500 Työntekijöitä vuonna 2020 keskimäärin ~92 000 04 NOKIA VUONNA 2020 Liiketoimintakatsaus Taloudelliset pääkohdat Liiketoimintaryhmät 1.1.-31.12. 2020 2019 2018 Mobile Networks Jatkuvat toiminnot milj. EUR milj. EUR milj. EUR Korkealaatuiset ja luotettavat Liikevaihto 21 852 23 315 22 563 mobiililaajakaistakokemukset Bruttokate 8 193 8 264 8 312 Global Services Bruttokateprosentti 37,5 % 35,4 % 36,8 % Autamme asiakkaitamme muuttamaan Liikevoitto/-tappio 885 485 -59 ja digitalisoimaan liiketoimintojaan Liikevoitto/-tappioprosentti 2,1 % -0,3 % 4,0 % Fixed Networks Jatkuvien toimintojen tappio/voitto -2 513 18 -549 Älykkäiden liityntäverkkojen mahdollistamat EUR EUR EUR nopeammat, paremmat ja fiksummat verkot Osakekohtainen tulos, laimennettu -0,45 0,00 -0,10 (1) IP/Optical Networks Osakekohtainen osinko 0,00 0,00 0,10 Äärimmäisen skaalautuvat verkot tukevat digitaalisen maailman dynaamisia yhteyksiä 2020 2019 2018 31.12. milj. EUR milj. EUR milj. EUR Nokia Software Nettokassa ja lyhytaikaiset sijoitukset 2 485 1 730 3 053 Älykkäät ohjelmistot, jotka optimoivat ja automatisoivat verkkojen suorituskykyä (1) Hallitus ei ehdota osingonjakoa tilikaudelta 2020. Nokia Enterprise Digitalisointiratkaisuja pääomavaltaisille toimialoille, joilla on tehtäväkriittisiä verkkoja tai liiketoimintatarpeita Nokia Technologies Liikevaihto segmenteittäin vuonna 2020(1) Liikevaihto alueittain vuonna 2020 Teknologiaa, joka on suunniteltu tuomaan ihmiset lähemmäksi toisiaan 4 3 1 Raportoitavat segmentit 2 6 Vuonna 2020 Nokialla oli kolme raportoitavaa segmenttiä. Lisäksi Nokia julkistaa segmenttikohtaisia tietoja Konsernin yhteiset D A toiminnot ja Muut -osiosta. Katso lisätietoja konsernitilinpäätöksen liitetiedosta 5, 2 Segmentti-informaatio. C 5 Networks B 4 3 Nokia julkistaa lisäksi liikevaihdon seuraavien 1 liiketoimintojen osalta: (i) Mobile Access (koostuu Mobile Networks ja Global Services 1 Networks(2) 16 852 milj. EUR (-7 %) 1 Aasian ja -toimintasegmenteistä), (ii) Fixed Access A Mobile Access 10 630 milj. EUR (-9 %) Tyynenmeren alue 3 847 milj. EUR (-16 %) (koostuu Fixed Networks (3) B Fixed Access 1 759 milj. EUR (-6 %) 2 Eurooppa 6 620 milj. EUR (0 %) -toimintasegmentistä), (iii) IP Routing C IP Routing 2 768 milj. EUR (-5 %) 3 Kiinan alue 1 376 milj. EUR (-25 %) (koostuu osasta IP/Optical Networks D Optical Networks 1 695 milj. EUR (-3 %) 4 Latinalainen Amerikka 995 milj. EUR (-32 %) 2 Nokia Software 2 656 milj. EUR (-4 %) 5 Lähi-itä ja Afrikka 1 893 milj. EUR (+1 %) -toimintasegmenttiä) ja (iv) Optical Networks 3 Nokia Technologies 1 402 milj. EUR (-6 %) 6 Pohjois-Amerikka 7 121 milj. EUR (+2 %) (koostuu osasta IP/Optical Networks 4 Konsernin yhteiset -toimintasegmenttiä). toiminnot ja Muut 982 milj. EUR (+3 %) Nokia Software Nokia Technologies (1) Sisältää myynnin muille segmenteille. (3) Nokia Technologies –segmentin patenttilisenssitulo on Yritysasiakasliiketoiminnan liikevaihto sisältyy kohdistettu Suomeen. Networks- ja Nokia Software -segmenttien sekä Konsernin yhteiset toiminnot ja Muut -osion liikevaihtoon. Tämä vuosikertomus kuvaa Nokian liiketoimintaa Vuotuinen kasvuprosentti on sulkeissa. ja suoriutumista vuonna 2020, jolloin yhtiöllä (2) Nokia julkistaa liikevaihdon seuraavien liiketoimintojen oli yllä esitellyt seitsemän liiketoimintaryhmää ja kolme osalta: (i) Mobile Access, (ii) Fixed Access, (iii) IP Routing raportoitavaa segmenttiä. Vuoden 2021 alusta tuli voimaan ja (iv) Optical Networks. Nokian uusi toimintamalli, johon kuuluu neljä liiketoiminta- ryhmää, jotka ovat myös raportoitavia segmenttejämme: (i) Matkapuhelinverkot, (ii) Verkkoinfrastruktuuri, (iii) Pilvi- ja verkkopalvelut ja (iv) Teknologia. NOKIA VUONNA 2020 05 Toimitusjohtajamme katsaus Kehitys poikkeusvuonna Sekä bruttokate- että liikevoittoprosenttimme paranivat vuoden 2020 aikana. Bruttokate- Toimitus- prosentti kasvoi 2,1 prosenttiyksikköä ja liikevoittoprosentti kasvoi 1,9 prosentti- yksikköä. Kasvuun vaikuttivat kilpailukykyä ja kustannusasemaa parantanut tuotekehitystyö, verkkoliiketoiminnan johtajamme kehitys sekä myynnin painottuminen Pohjois-Amerikkaan, jossa marginaalit ovat korkeammat. Nokian kassavirta pysyi vahvana. Vuoden 2020 katsaus lopussa nettokassa ja lyhytaikaiset sijoitukset olivat yhteensä noin 2,5 miljardia euroa, jossa kasvua edellisvuoteen oli noin 0,8 miljardia euroa. Liikevaihto vuonna 2020 laski 6 % edellisvuodesta ensisijaisesti Mobile Access -liiketoiminnan verkkoihin liittyvien käyttöönotto- ja suunnittelupalvelujen liikevaihdon pienenemisen vuoksi. Yritysasiakasliiketoiminta jatkoi vahvaa kasvuaan ja sen liikevaihto kasvoi kaksi- numeroisin luvuin edellisvuoteen verrattuna. Kaiken kaikkiaan otimme tärkeitä askeleita oikeaan suuntaan. Olen erityisen tyytyväinen Muutos ja jatkuvuus Vuoden aikana yritykset joutuivat Mobile Access -liiketoiminnan selvään hyväksymään, että asioiden on muututtava tulosparannukseen, mikä on osoitus Vuosi 2020 oli ennennäkemättömän pysyäkseen samoina. Niillä yrityksillä, jotka muutoksen vuosi, joka osoitti teknologian jatkuvasta työstämme mobiiliradio- investoivat teknologiaan vahvimmin, oli myös tuotteidemme kilpailukyvyn ja merkityksen. Kiinteät ja mobiilit verkot pitivät parhaat edellytykset selvitä poikkeustilan maailmantalouden ja kriittisen infrastruktuurin kustannusrakenteen parantamiseksi. Vuoden tuomista haasteista. Pandemia kiihdytti aikana 5G-radioverkkolaitteistojen kysyntä toiminnassa, vaikka COVID-19-pandemia tarvetta laaja-alaiselle digitalisaatiolle ja aiheutti laajoja sulkutoimia ympäri maailmaa. lisääntyi ja ReefShark-pohjaisten toimitusten automaatiolle. Tämä johti joustavuuden sekä kasvu pienensi osaltaan tuotekustannuksia sekä Voimme olla ylpeitä roolistamme operaattoritason suorituskyvyn yhdistävien paransi 5G-tuotteiden bruttokateprosenttia. pelastuspalvelujen, ruokahuollon ja julkisen kriittisten verkkojen merkityksen kasvuun. Ylitimme 35 % toimitustavoitteemme terveydenhuollon yhteyksien ylläpitäjänä Ymmärtääksemme paremmin käynnissä ReefShark-pohjaisissa tuotteissa ja kriisin keskellä. Tiedonsiirtomäärät kasvoivat olevaa markkinamuutosta
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