Droit des affaires

Le bureau d’Ottawa fournit à des clients qui exercent des activités à • Prestation de conseils à une société industrielle cotée à la Bourse l’échelle locale, nationale et internationale des conseils en matière de croissance TSX relativement à des manquements aux de structures d'entreprise, d’alliances stratégiques, de capitaux obligations d'information continue et aux ordonnances publics et privés, de financement par emprunt, de gouvernance d'interdiction d'opérations connexes d’entreprise, de valeurs mobilières, de fusions et acquisitions et • Prestation de conseils à un important entrepreneur du secteur de d’autres regroupements d’entreprises, d’infrastructures et de la défense relativement à un regroupement d’entreprises partenariats public-privé, de technologies de l’information, de combinant des aspects du droit de la concurrence, du droit des propriété intellectuelle, de commerce international (importation et sociétés et du droit des marchés publics exportation), d’investissements étrangers, de droit de la concurrence, de droit des marchés publics, de droit de l'emploi, de dénominations • Prestation de conseils à une société pharmaceutique commerciales et de marques de commerce, ainsi que des conseils internationale concernant un important contrat portant sur différentes formes d’ententes commerciales. Dans le d’approvisionnement cadre de notre pratique en droit des affaires, nous fournissons des • Prestation, à des clients du secteur privé, de conseils sur la conseils spécialisés sur des questions touchant les secteurs des passation de contrats d’approvisionnement avec le gouvernement communications, de la technologie, des mines, de la défense et du canadien transport ferroviaire. Les avocats de notre bureau d’Ottawa sont reconnus par les répertoires juridiques canadiens Lexpert et Best • Prestation de conseils au comité spécial du conseil Lawyers in Canada comme des chefs de file en ce qui a trait aux d’administration dans le cadre de la vente d’une société de transactions dans le domaine de la technologie et au droit des technologie cotée à la TSX sociétés. • Restructuration d’une société de technologie réalisée afin de céder des actifs et d’améliorer le rendement financier Voici certains mandats récents du bureau d’Ottawa en matière de droit des affaires : • Prestation de conseils juridiques à un important fournisseur de systèmes d’évaluation de services IP et de plateformes de • Obtention d’une facilité de crédit de 550 M$ US pour un locateur vérification d’infrastructures et de services avec et sans fil, dans le américain de wagons de chemin de fer nouvellement établi cadre d’un achat d’actifs prévoyant un paiement de 44 M$ US au comptant et la prise en charge de certains passifs • Acquisition d’une entreprise agricole ontarienne par une coopérative agricole québécoise • Défense d’une société de technologie américaine dans le cadre de poursuites pour congédiement injustifié intentées par d’anciens • Vente d’obligations totalisant 261 M$ US lors de la dissolution employés par suite de la vente d’une filiale canadienne d’une entreprise étrangère de location/financement de wagons de chemins de fer • Restructurations d’entreprises et autres regroupements d’entreprises • Financement public d’un fabricant de composants optiques • Établissement d'alliances stratégiques, y compris de partenariats • Financement par placement privé d’une société minière cotée à la d’infrastructure et de partenariats public-privé auxquels Bourse de croissance TSX qui exerce des activités d'acquisition, participent des sociétés ouvertes, des sociétés fermées, des d'exploration et de mise en valeur de gisements de métaux Premières nations, des sociétés d’État et des municipalités précieux au Canada et au Mexique • Conventions d’achat d’actifs portant sur des acquisitions de • Vente d’un fabricant de matériel électronique d’Ottawa à un spectres par des fournisseurs de services sans fil important fournisseur californien de services de fabrication de matériel électronique dans le cadre d'une opération évaluée à 53 • Conventions d’achat d’actions et d’achat d’actifs liées à M$ US l’acquisition de sociétés de télécommunications et d’actifs de télécommunications • Prestation de services de secrétaire général.

CLIENT TESTIMONIAL

“The versatility of C2 Enterprise, the support MARTINEAU HAS CHOSEN C2 ENTERPRISE TO INCREASE THE EFFICIENT requests centralization allowed by this solu- OF ITS TECHNICAL SUPPORT SERVICE AND OTHER FIRM SERVICES tion, and its great flex- ibility made possible to significantly increase the efficiency of Fasken Issues Solution Benefits Martineau services which use C2 Enterprise.” Fasken Martineau law firm was will- To achieve these objectives, C2 Enterprise solution having ef- ing to improve the management of Fasken Martineau decided to fectively responded to the techni- – Rachelle Thompson, the technical support requests sent use the Intermail and Interaction cal support service needs, Fasken Help Desk center, Supervisor, to its help-desk center from three modules of the C2 Enterprise ITSM Martineau decided to expand its Fasken Martineau of its offices. For Fasken Martineau system. Since Fasken Martineau use to three other services (Trans- management it was essential to was already using this system for lation, Library and Central Index), centralize the requests to be able to some years, it was only needed to which are also very satisfied with ABOUT FASKEN MARTINEAU assign them individually to the most add those two modules and to set C2 Enterprise solution. The signifi- appropriate specialists. To increase them to implement the desired cen- cant flexibility of C2 Enterprise not Fasken Martineau is one the world’s leading the assistance services efficiency, it tralization and automation. Subse- only allowed the firm to increase international law firms. Specialized in business law and litigation, Fasken Martineau has of- was also necessary to automate the quently, the Webclient and Profiler the efficiency of each of its users fices in Canada, United Kingdom, France and requests follow-up under certain modules have been successfully services, but also to achieve sig- South Africa and employs 700 lawyers. Firm conditions. used to facilitate the submission of nificant cost savings by enabling practice includes a broad range of sectors in certain requests and for the collec- Fasken Martineau to customize business and government administration, its tion of critical information. the system according to the firm experience comes from more than a century specific needs. of legal practice. Fasken Martineau draws on these one hundred years of experience to help its clients to plan their strategies and to find creative, efficient and competitive solutions.

1 FIRM OVERVIEW Technical support optimization now centralized, and it’s possible installations, emphasizes Rachelle Our ongoing commitment to to know whenever needed if a Thompson. Fasken Martineau is quality Fasken Martineau help-desk center request has been processed or a law firm, and we also receive lot responds to in-house technical not and by who. Shortly thereaf- of demands concerning the use of support requests coming from the ter, Fasken Martineau decided to applications” she points out. Fasken Martineau is one of the world’s leading interna- firm offices in Montréal, Québec and implement the Interaction module tional business law and litigation firms. With 700 lawyers, Paris. In the middle of the 2000s, to automate some follow-up tasks Since 2008, the Translation, the firm has offices in Canada, the United Kingdom, email requests were sent to a main associated with preset conditions. Library and Central Index services France and South Africa. Our practice includes every mailbox accessible to all the techni- are also using C2 Enterprise. sector of business, industry and government. cal support staff. It was quite difficult As the months went by, the help Those services use C2 Enterprise to know who was actually in charge desk center added two other C2 to process translation requests, Our approach is built on relationships. That means a of the requests. Moreover, in case Enterprise modules: research requests and demands to comprehensive and sustained focus on service at the escalation was needed during the consult the firm records. “We knew highest levels throughout our entire firm to meet and request processing, the management - the Webclient module which that the solution could greatly ben- anticipate your evolving needs. Quite simply, the building team wanted to be able to ensure the allows remote employees, not efit to other services for their daily of relationships starts with listening to you, our clients. follow-up. Using flags, the manage- working in the Montréal, Québec operations, comments Rachelle ment was looking to automate the or Paris offices, to use a web form Thompson. So we didn’t hesitate to Our international excellence, sector expertise, integrity process once specific conditions were ensuring that all relevant informa- recommend it.” and ethics have earned us numerous prestigious ac- fulfilled. tion for a technical support request colades such as being named a top corporate dealmaker has been provided; by Lexpert; consistently distinguished in the Canadian Addition of C2 Enterprise - the Profiler module which groups Legal Lexpert Directory, the prestigious Chambers modules together all the critical information Global Guide to the World’s Leading Lawyers, the Inter- for specific demands, thus ensur- national Financial Law Review’s Guide to the World’s For several years already, the help- ing the efficiency of the technical Leading Financial Law Firms, and The International desk center located in Montréal support staff. Who’s Who of Business Lawyers. was using the C2 Enterprise ITSM system, but without centralizing But while we take pride in each of these acknowledge- the received emails. “As we were Extensive use of the solution ments, we take our greatest satisfaction from our clients quite satisfied with this solution, we who continue to entrust us with their most pressing were eager to add new features,” Today, some fifteen technical matters. says Rachelle Thompson, help support specialists are using C2 desk center supervisor at Fasken Enterprise for first and second What matters most to us is going beyond good results Martineau. level help desk support. More than and focusing on your goals and the long-term success of 500 employees are likely to use your business. The firm management decided the services provided by the Mon- to consult the C2 specialists tréal help desk center, which now and chose to take advantage of receives no less than 120 requests the Intermail module. Thanks to per day. “We answer to requests Intermail, assistance requests are relating to malfunctions, access,

2 Conspicuous flexibility ference in the way the Help Desk Thus the technical support staff KEY FACTS ABOUT FASKEN MARTINEAU: Center and the Translation, Library will have access to all the relevant According to Rachelle Thompson, and Central Index services use the information relating to the tech- Fasken Martineau is a leading international business C2 Enterprise flexibility is far from solution, Rachelle Thompson says. nological environment of each law and litigation firm being ordinary. “I’m specialized We have defined for each service individual client. Fasken Martineau is a leading international business in application support, and I have a specific framework, and all the law and litigation firm rarely worked with an application services are quite satisfied.” The Help Desk center supervisor having such flexibility. We can has another short term project: We are home to 700 lawyers worldwide create all the fields we want, and Finally, “the extensive versati- Rachelle Thompson would like to The firm has offices in , , , we can do it in both English and lity and the great flexibility of C2 establish an access to the Web- Ottawa, Montréal, Québec City, London, Paris and French languages. The applica- Enterprise, as well as the service client module for all the users, Johannesburg tion also allows us to achieve the management centralization, al- and not only for a small group of development on our own, and to lowed us to significantly increase persons as it is the case at the Fasken Martineau is the 3rd largest Canadian-based law firm use flags for almost all the compo- the efficiency of all the services moment. Also, Fasken Martineau nents. Considering that we don’t which are using C2 Enterprise.”, is envisaging establishing an au- Lawyers at Fasken Martineau are repeatedly rec- have to pay the supplier every time points out Rachelle Thompson. tomated process for the technical ognized for their expertise by top legal directories, we need to customize the solution, support requests requiring escala- including: it becomes easier to take advan- tion. • Chambers Global tage of all the product capabilities.” Ongoing and upcoming projects “C2 Enterprise flexibility and the • The World’s Leading Lawyers for Business Another example of the C2 Enter- Rachelle Thompson’s team is great collaboration with C2 spe- • The International Who’s Who of Business Lawyers prise flexibility, the system helps working now on the integration in cialists will allow us to realize to respond to very differing needs C2 Enterprise of the information those projects without any great • Canadian Legal Lexpert Directory within Fasken Martineau firm stored in the ZENworks systems difficulty,” concludes Rachelle • The Guide to the 500 Leading Lawyers in Canada services. “There is a significant dif- management suite. Thompson.

• The Best Lawyers in Canada I have rarely worked with an application having such flexibility. We can create all the fields we “ want, and we can do it in both English and French languages. The application also allows us to achieve the development on our own, and to use flags for almost all the components. Considering that we don’t have to pay the supplier every time we need to customize the solution, it becomes easier to take advantage of all the product capabilities. ” – Rachelle Thompson, Help Desk center, supervisor, Fasken Martineau

NORTH AMERICA HEADQUARTERS CANADA and U.S. toll free: 1.866.978.1200 +1.450.978.1200, For more information : Email: [email protected] www.fasken.com WWW.C2ENTERPRISE.COM in Canada Printed

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