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Salesware Installation Guide Version 4.4

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Salesware Installation Guide Version 4.4 Salesware Installation Guide Version 4.4 accesso 302 Camino de la Placita Taos, NM 87571 575.751.0633 www.accesso.com Copyright Copyright 2015 accesso Technology Group, plc. All rights reserved. NOTICE: All information contained herein is the property of accesso Technology Group, plc. No part of this publication (whether in hardcopy or electronic form) may be reproduced or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of accesso Technology Group, plc. The software, which includes information contained in any databases, described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of that agreement. This publication and the information herein is furnished AS IS, is subject to change without notice, and should not be construed as a commitment by accesso Technology Group, plc. accesso Technology Group, plc. assumes no responsibility or liability for any errors or inaccuracies, makes no warranty of any kind (express, implied, or statutory) with respect to this publication, and expressly disclaims any and all warranties of merchantability, fitness for particular purposes, and non-infringement of third party rights. Installation overview ............................................................................................................................................ 2 Installation of core Salesware modules .............................................................................................................. 4 Required installation files ............................................................................................................................................... 4 Optional installation files.............................................................................................................................................................................6 Installing operating systems ......................................................................................................................................................................7 Installing SQL Server .....................................................................................................................................................................................7 Installing Server Files application .......................................................................................................................................................... 16 Installing Common Files application ........................................................................................................................... 29 Installing Pool Service ................................................................................................................................................... 33 Special Instructions for installing multiple instances of Pool Service .......................................................................................... 38 Running an EZ using either the old Pool or the new Pool Service ................................................................................................ 39 Installing SysManager .................................................................................................................................................. 40 Installing ReportManager ............................................................................................................................................. 44 Installing Sales ............................................................................................................................................................... 49 Starting Sales for the first time ................................................................................................................................................................ 57 Other installation scenarios ......................................................................................................................................... 60 Manually attaching the SirusSQL database ......................................................................................................................................... 60 Installing a training database .................................................................................................................................................................. 67 Modifying a Salesware module installation ........................................................................................................................................ 75 Uninstalling Salesware module .............................................................................................................................................................. 76 Migrating SiriusSQL from SQL Server 2005 to SQL Server 2008/2012 ......................................................................................... 76 Appendix A: Installing and using SimpleCharge .............................................................................................77 SimpleCharge setup in SysManager ............................................................................................................................ 77 SimpleCharge setup in Sales ........................................................................................................................................ 78 SimpleCharge use.......................................................................................................................................................... 80 Appendix B: Setting up cash drawers and pole displays .................................................................................82 Ports.INI ......................................................................................................................................................................... 82 Setting up a USB pole display....................................................................................................................................... 84 Setting up a USB cash drawer ....................................................................................................................................... 84 Installation overview Salesware, the accesso Siriusware Point-Of-Sale (POS) application, requires four types of hardware: a database server, a middleware server, a SysManager management station and a salespoint. The database server is used to store the master database and software that is required by all the components of Salesware. The middleware server functions as a middleman, taking the load off the salespoints so sales can be made quickly without time- and resource-consuming database tasks. In addition, the middleware server serves to solve many problems of system vulnerability usually associated with network database systems. A SysManager station is where Salesware as a whole is managed. A salespoint is where sales are performed. With Salesware module, there are many options for your hardware installation. The ideal setup is to have one server dedicated as the database and middleware server, at least two SysManager stations and as many salespoints as are necessary for your operation. However, if you have twenty or more salespoints, you need to use separate computers for the database server and middleware. On the other hand, a small operation may run Salesware on one computer, which acts simultaneously as the database server, middleware server, SysManager station and salespoint. Also, it is possible to use separate computers for the database server and the middleware server or to combine a SysManager station and the middleware server. In this section of the installation guide you obtain an understanding of how the components of Salesware work together so that you understand why the “ideal setup” just mentioned is ideal, what other options exist, and what the strengths and weaknesses of each option are. accesso examined the worst problems that database-dependent networked operations experience and created the middleware server solution to address them. With a middleware server, the problems of faulty network cables, bad power, user error, slow or broken connections, unplugging, etc., are minimized to the greatest extent possible, which translates into less down time for your system and quicker processing where you need it – when making sales. When making sales, the salespoint takes the data from a transaction and stores it locally. The salespoint then directs the middleware to update the master database on the database server with the new data and to download any new information from the master database on the database server to the salespoint’s local data files (e.g., pricing changes, new accounts, etc.). If all of the functional components are running on the same computer, then it is merely a question of various software programs talking to one other, with no phone calls or network connections. If your operation is small and only one salespoint is required, this could be optimal for you. However, once two computers are networked together, connections of some sort are introduced, which requires data to pass through those connections to open database files on the database server. This leaves your data and your network vulnerable because interruption of those connections while files are open can result in corrupted data. Similarly, database operations performed over network connections consume
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