KVM and Serial Access Clients Guide
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KVM and Serial Access Clients User Guide Multi Platform Client Raritan Remote Client Raritan Serial Client and Virtual KVM Client Copyright © 2009 Raritan, Inc. KVM_Serial_Clients-0H-E September 2009 255-62-5223-00-0I This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2009 Raritan, Inc., CommandCenter®, Dominion®, Paragon® and the Raritan company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java® is a registered trademark of Sun Microsystems, Inc. Internet Explorer® is a registered trademark of Microsoft Corporation. Netscape® and Netscape Navigator® are registered trademarks of Netscape Communication Corporation. All other trademarks or registered trademarks are the property of their respective holders. FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential environment may cause harmful interference. VCCI Information (Japan) Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse, non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not arising under normal operating conditions. Contents Chapter 1 Introduction 1 Use with Raritan Products .............................................................................................................1 KVM and Serial Access Client User Guide....................................................................................2 Chapter 2 Virtual KVM Client (VKC) 3 Overview ........................................................................................................................................3 VKC Toolbar and Shortcut Keys....................................................................................................3 VKC Toolbar for the KX II-101.............................................................................................5 Connection Properties ...................................................................................................................6 Connection Information..................................................................................................................8 Keyboard Options ..........................................................................................................................8 Keyboard Macros ................................................................................................................8 Building a Keyboard Macro .................................................................................................9 Running a Keyboard Macro...............................................................................................10 Modifying and Removing Keyboard Macros......................................................................10 Ctrl+Alt+Del Macro ............................................................................................................11 Setting CIM Keyboard/Mouse Options ..............................................................................11 Video Properties ..........................................................................................................................12 Refresh Screen..................................................................................................................12 Auto-Sense Video Settings................................................................................................12 Calibrating Color................................................................................................................13 Adjusting Video Settings....................................................................................................13 Using Screenshot from Target...........................................................................................16 Mouse Options.............................................................................................................................17 Mouse Pointer Synchronization.........................................................................................17 Single Mouse Cursor .........................................................................................................20 Smart Cards (VKC and MPC)......................................................................................................22 Tool Options.................................................................................................................................24 View Options................................................................................................................................26 Help Options ................................................................................................................................26 Chapter 3 Multi-Platform Client and Raritan Remote Client 27 Requirements and Installation .....................................................................................................27 MPC Requirements and Installation Instructions ..............................................................27 RRC Requirements and Installation Instructions...............................................................49 Operation .....................................................................................................................................54 Window Layout ..................................................................................................................54 Navigator ...........................................................................................................................56 Toolbars.............................................................................................................................62 Status Bars ........................................................................................................................66 iii Contents Screen Modes....................................................................................................................68 Connection Profiles ...........................................................................................................73 Connection Information .....................................................................................................86 Connecting to a Remote KVM Console.............................................................................89 Closing a Remote Connection...........................................................................................89 Shortcut Menu ...................................................................................................................90 Keyboard Macros ..............................................................................................................93 Keyboard Type ..................................................................................................................99 Video Properties ..............................................................................................................101 Mouse Options.................................................................................................................105 Connection and Video Properties....................................................................................109 Smart Cards (VKC and MPC)..........................................................................................124 Administrative Functions............................................................................................................126 Note to MPC Users..........................................................................................................126 General Options ..............................................................................................................127 Upgrading Device Firmware ............................................................................................131 Changing a Password .....................................................................................................132 Restarting a Device .........................................................................................................132 Backup and Restore Functions .......................................................................................132 Log Files ..........................................................................................................................135 Broadcast Port.................................................................................................................136 Remote Power Management...........................................................................................138 Import/Export Keyboard Macro Definitions......................................................................138 Accessing the MPC Diagnostic Interface (excluding KX II).............................................146 Chapter 4 Virtual Media 147 Prerequisites for Using Virtual Media ........................................................................................147