Fedex Service Guide

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SERVICE GUIDE fedex.com/serviceguide

January 7, 2019 Updated November 1, 2019

SERVICES RATES TERMS INDEX CONTENTS SERVICES RATES TERMS INDEX

Contents This book includes an overview of FedEx® services; FedEx Express and FedEx Ground standard list rates effective January 7, 2019, for U.S., U.S. export and U.S. import services; FedEx One Rate® pricing for FedEx Express® U.S. services; FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay® City Tariff. This information, along with U.S. retail rates1 and the service information at fedex.com/serviceguide, constitutes the FedEx Service Guide. The service information at fedex.com/serviceguide (excluding rates, the FedEx Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City Tariff) and the overview of services in this book are not part of the contract of carriage.

Overview of Services 2–19 Standard List Rate, Surcharge and Fee Changes 22 How to Calculate Your Rate 23 Zone Charts 24 International Express Package 24–26 International Express Freight 27 Canada 28 U.S. Express Package Rates 29 Zones 2–8 29–49 To Alaska and Hawaii 50–52 From Alaska and Hawaii 53–54 Within Hawaii 55 Multiweight 56–57 FedEx SameDay® and FedEx SameDay® Freight 58–59 FedEx SameDay City Rates 60–62 FedEx One Rate 63 U.S. Express Freight Rates 64 International Express Package Rates 65 U.S. Export 65–81 Multiweight, U.S. Export 82 U.S. Import 83–97 Multiweight, U.S. Import 98 FedEx® International Next Flight, U.S. Export 99–100 FedEx International Next Flight, U.S. Import 101–102 International Express Freight Rates 103 U.S. Export 103 U.S. Import 104 FedEx International Premium® Zones and Rates 105 FedEx Ground and FedEx Home Delivery® Rates 106 Zones 2–8 106–108 Alaska and Hawaii 109–111 Canada 112 Fees and Other Shipping Information 113–129 Terms 130 FedEx Express Terms and Conditions 132–162 FedEx Ground Tariff 163–179 FedEx SameDay City Tariff 180–191 Index 192–199

1 For FedEx® Retail Rates, go to fedex.com/ratefinder and select the Rate Tools tab.

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U.S. Package Shipping Details at fedex.com/uspackages

SAME-DAY DELIVERY EXPLORE FEDEX FedEx SameDay® FedEx SameDay® City PACKAGING. Door-to-door delivery in just hours Cross-city, door-to-door delivery in just hours between See p. 15 for the packaging select ZIP codes options we offer for your FedEx Available 365 days a year throughout all 50 states Express® U.S. and international Available within select U.S. metro areas Go to fedexsameday.com or call 1.800.399.5999 to package shipments. For all request pickup Request our contract-only FedEx SameDay City Route FedEx Express packaging, service for shipments that follow a regularly scheduled Government-issued photo ID required at pickup for all contents should be compatible route with multiple stops FedEx SameDay services with the container and packed For more information, go to fedex.com/uspackages securely. Contents that distort and select Same-Day Delivery, then FedEx SameDay City the shape or size of the package may impact rating. Go to fedex.com/samedaycity or call 1.800.399.5999 to see if we serve your city and to request pickup

NEXT-BUSINESS-DAY DELIVERY

FedEx Priority FedEx Standard FedEx First Overnight® Overnight® Overnight®

Delivery first thing the next- Next-business-day delivery by Delivery the next business day SHIP UP TO 150 LBS. business-day morning by 8, 8:30, 10:30 a.m. to most areas and in the afternoon by 3 p.m. to You can ship envelopes and 9 or 9:30 a.m. to most areas and by noon, 4:30 p.m. or 5 p.m. to most areas and by 4:30 p.m. packages up to 150 lbs. using by 10 a.m., 11 a.m. or 2 p.m. to some rural areas to some rural areas (by 8 p.m. ® extended areas to residences) most FedEx Express and FedEx Delivery in 2 business days for Ground® U.S. and international Available throughout all 50 states certain shipments to and from Available throughout all 50 states package services. Some Alaska and Hawaii (Hawaii outbound only) Saturday pickup and delivery exceptions apply, so go to available for an additional charge. Available throughout all 50 states Saturday pickup available for an fedex.com/packageshipments Go to fedex.com and select additional charge and select a service to confirm Saturday pickup and delivery Shipping Rates & Delivery Times available for an additional charge weight limitations and package from the Shipping tab to confirm size requirements. whether Saturday service is available for your location

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U.S. Package Shipping Details at fedex.com/uspackages

2- OR 3-BUSINESS-DAY DELIVERY

FedEx 2Day® A.M. FedEx 2Day® FedEx Express Saver®

Second-business-day delivery by Second-business-day delivery by Third-business-day delivery by 10:30 a.m. to most areas and by 4:30 p.m. to most areas (by 8 p.m. 4:30 p.m. to most areas (by 8 p.m. noon to rural areas to residences) to residences) Available throughout all 50 states Delivery in 3 business days for Available throughout all states (Hawaii outbound only) certain shipments to Alaska except Alaska and Hawaii and Hawaii Available throughout all 50 states except intra-Hawaii

BUSINESS DELIVERY VIA GROUND

FedEx Ground®

Day-definite delivery in 1–5 business days (3–7 business days to and CHOOSE THE from Alaska and Hawaii) based on distance to destination SPEED YOU NEED. Delivery by end of business day Count on us for the delivery speed and on-time reliability Available to every business address in all 50 states (inbound-only service for certain remote locations in Alaska and Hawaii) you need. Most of the FedEx Express and FedEx Ground FedEx Ground Multiweight® rating can help you save money on services on pp. 2–9 are backed multiple-piece shipments weighing 200 lbs. or more. Ask your FedEx by a money-back guarantee.3 account executive if you qualify

RESIDENTIAL DELIVERY VIA GROUND

FedEx Home Delivery® FedEx SmartPost®

Day-definite residential delivery in 1–5 business days For shipping low-weight packages to residences; (3–7 business days to and from Alaska and Hawaii) P.O. boxes; and APO, FPO and DPO destinations based on distance to destination Delivery typically in 2–7 business days based on Delivery between 9 a.m. and 8 p.m., Mon.–Sat.1 distance to destination (longer time-in-transit outside the contiguous 48 states) Available to every U.S. residential address We route packages to a U.S. Post OfficeTM facility for Packages up to 70 lbs. final delivery Options for appointment and evening delivery Packages up to 70 lbs. requirements2 Contract-only service; contact your FedEx account For more information, go to fedex.com/homedelivery executive for more information

1 Saturday delivery is available for packages with a scheduled transit time of 1, 2 or 3 business days. 2 Standard Saturday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Contact your FedEx account executive for more information. 3 See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. The FedEx Money-Back Guarantee does not apply to FedEx SmartPost shipments. Post Office is a trademark of the U.S. Postal Service (USPS). 3 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Shipping Details at fedex.com/internationalpackages

FASTEST-POSSIBLE DELIVERY

FedEx® International Next Flight FedEx International First®

Delivery in just hours, depending on flight availability Delivery in 1, 2 or 3 business days to select postal codes in 20 key global markets To major cities in more than 220 countries and territories Delivery by 10 a.m. in 1 business day to Canada and by 11 a.m. in 1 business day to Mexico (2 business Available 24 hours a day, 365 days a year days for nondocument shipments to Mexico) For packages up to 2,200 lbs. (more with prior approval) Inbound delivery to select U.S. ZIP codes by 8, 8:30, Call 1.800.974.7333 to request pickup 9 or 9:30 a.m. to most areas Government-issued photo ID required at pickup. Go to fedex.com/internationalpackages and The courier will provide a specialized air waybill select FedEx International First for a list of destination postal codes and ZIP codes served

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx International Priority®

Delivery typically in 1, 2 or 3 business days to more than 220 countries and territories GO ONLINE TO Reach major cities in Canada and Mexico typically in 1 business day GET QUOTES. For rate and transit time quotes, Reach major cities in Europe and Asia by noon typically in 2 business days go to fedex.com and select U.S.-inbound delivery by 10:30 a.m. or noon to many locations Shipping Rates & Delivery Times Ship until close of business from Western Europe to major East Coast from the Shipping tab. You can markets in the U.S. for delivery by 3 p.m. the next business day also get a quote using the FedEx® Mobile app on your See pp. 24–26 for countries served by FedEx International Priority and phone. See p. 18 for more other FedEx Express international package services information on FedEx Mobile.

FLAT-RATE INTERNATIONAL SHIPPING

FedEx® 10kg Box and FedEx® 25kg Box

An easy, economical way to ship internationally. Pay a flat rate (based on destination country) when you ship up to 22 lbs. in the FedEx 10kg Box and up to 56 lbs. in the FedEx 25kg Box Delivery via FedEx International Priority typically in 1, 2 or 3 business days to more than 220 countries and territories Order these boxes at fedex.com or call 1.800.GoFedEx 1.800.463.3339 (say “order shipping supplies”)

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International Package Shipping Details at fedex.com/internationalpackages

DELIVERY WITHIN 5 BUSINESS DAYS

FedEx International Economy®

Cost-effective delivery typically in 2–5 business days to more than 215 countries and territories Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico U.S.-inbound delivery from more than 90 countries and territories

GROUND DELIVERY TO CANADA SIMPLIFY YOUR FedEx International Ground® SUPPLY CHAIN. Economical day-definite ground delivery to Canada typically in Streamline your global shipping 2–7 business days based on distance to destination with our direct-distribution solutions for international Delivery by end of business day package and freight shipments. FedEx Ground Multiweight rating can help you save money on See p. 9 for details. multiple-piece shipments weighing 150 lbs. or more. Ask your FedEx account executive if you qualify Customs clearance is included through our brokerage-inclusive service (a fee applies). Ask your FedEx account executive how this service can simplify payment of duties and taxes assessed in Canada

INTERNATIONAL MAIL DELIVERY

FedEx International MailService®

Fully customizable solution for mailing low-value, low-weight items such as apparel, books, brochures, catalogs and CDs FedEx or our designee sorts and stamps each piece, then tenders the shipment to the postal service in the destination country for delivery Delivery in 4–7 (Premium) or 7–11 (Standard) business days from pickup to hand-off to the destination country postal service Go to fedex.com/us/fims for details Contract-only service; contact your FedEx account executive for more information

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U.S. Freight Shipping Details at fedex.com/usfreight

URGENT DELIVERY

FedEx SameDay® Freight CREATE YOUR For your most urgent freight shipments SHIPMENT. Delivery in just hours for shipments of 151 lbs. or more composed of Go to fedex.com and select Ship multiple packages or palletized freight or call 1.800.332.0807 to ship via Available 365 days a year throughout all 50 states FedEx First Overnight Freight, Go to fedexsameday.com or call 1.800.399.5999 to request pickup FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight.

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx First FedEx 1Day® Freight FedEx 2Day® Freight FedEx 3Day® Freight Overnight® Freight

Next-business-day morning Next-business-day delivery by Second-business-day delivery by Third-business-day delivery by delivery for critical palletized 10:30 a.m. or noon to most noon to most locations 3 p.m. to most locations freight locations Available throughout all 50 states Available throughout all states Delivery by 9 or 10:30 a.m. to most Available throughout all 50 states (Hawaii service is to and from the except Alaska and Hawaii primary service area ZIP codes (Hawaii service is to and from the island of Oahu only) Saturday pickup available in many island of Oahu only) Available throughout all 50 states Saturday pickup and delivery major markets for an additional Saturday pickup and delivery available in many major markets charge Saturday pickup and delivery available in many major markets for an additional charge available in many major markets for an additional charge for an additional charge Advance confirmation required Advance confirmation required

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U.S. Freight Shipping Details at fedex.com/usfreight

LESS-THAN-TRUCKLOAD (LTL) FREIGHT DELIVERY SIMPLIFY LTL FedEx Freight® (U.S. and international) FREIGHT SHIPPING. Value-added delivery of LTL freight, palletized or nonpalletized The FedEx Freight box makes transporting LTL freight shipments One streamlined network with two reliable shipping services: Choose easy. It helps protect your ® ® FedEx Freight Priority when speed is critical or FedEx Freight Economy shipments and provides you when you can trade time for savings with a simple, predictable A.M. Delivery1 and Close of Business Delivery options available for an flat rate3 — and no freight additional charge when you want delivery by a scheduled time classification is required. No-fee money-back guarantee2 offered for FedEx Freight Priority shipments The box is available in two (for customers on our standard rate tariff) convenient sizes for shipments weighing less than 1,200 lbs. All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada and Mexico within the contiguous U.S. Go to fedex.com/freightbox For more information, go to fedex.com/usfreight or call 1.866.393.4585 for more information.

CRITICAL DEADLINES AND SPECIALTY SHIPMENTS

FedEx Custom Critical® (U.S. and international)

Same-day or next-business-day delivery of your most challenging shipments, from specialty freight to shipments on critical deadlines SAVE ON Services include Surface Expedite® solutions throughout North America MULTIPLE-PIECE (no size or weight restrictions) and global air solutions, plus services for SHIPMENTS. delicate, high-security or temperature-sensitive freight With our FedEx Express Available 365 days a year Multiweight® rating, qualifying For more information, go to customcritical.fedex.com or call shipments weighing 100 lbs. 1.800.762.3787 or more (200 lbs. or more for FedEx Express Saver) are rated on both a per-package and a total-shipment-weight USE OF AN ENTIRE AIRCRAFT basis; you pay the lower rate. International shipments are rated on a total-shipment-weight basis. FedEx® Charters

Charter an entire FedEx aircraft for special shipments You choose the origin and destination airports, with airport-to-airport service available in the U.S. and internationally For more information, go to fedex.com/charters or email [email protected]

1 A.M. Delivery is not available to all locations. To check destination eligibility, go to fedex.com/amfreight. 2 All FedEx Freight services are subject to the terms and conditions of the FXF 100 Series Rules Tariff. 3 Flat rates based on zone pricing. Find rates and zone information at fedex.com/freightbox.

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International Freight Shipping Details at fedex.com/internationalfreight

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

FedEx International Priority® Freight

Delivery typically in 1, 2 or 3 business days to more than 130 countries and territories U.S.-inbound delivery by 10:30 a.m. or noon to many locations Pickup and delivery options at your door or the airport Advance confirmation required To use this service, select Ship at fedex.com or call 1.800.332.0807 See p. 27 for countries served by FedEx International Priority Freight and FedEx International Economy® Freight

DELIVERY IN 5 BUSINESS DAYS SHIP 151 LBS. OR MORE. FedEx International Economy® Freight FedEx Express® Freight services accept pallets weighing 151 lbs. Delivery typically within 5 business days to more than 130 countries or more, most with no limit on and territories total shipment weight. Some exceptions apply, and prior Delivery in 2 or 3 business days to key markets such as Canada, Mexico approval may be required. Go to and Puerto Rico fedex.com/freightshipments U.S.-inbound delivery from more than 50 countries and territories and select a service to confirm Advance confirmation required weight limitations and pallet size requirements. To use this service, select Ship at fedex.com or call 1.800.332.0807

RELIABLE AIR CARGO SERVICES

® ® FedEx International Express Freight and FedEx International Premium SM FedEx International Airport-to-Airport

Delivery typically in 1, 2 or 3 business days for high-priority controlled Airport-to-airport delivery typically in 2 or 3 business days via FedEx export shipments and dangerous goods International Express Freight and typically in 3–5 business days via FedEx International Airport-to-Airport Available to more than 30 countries (see p. 105) To use these services, complete the FedEx IATA (023) Air Waybill or the Pickup available in the U.S. for an additional charge IATA Neutral Air Waybill To use this service, complete the FedEx IATA (023) Air Waybill or the For more information, including rates, call FedEx Express Freight Customer IATA Neutral Air Waybill Service at 1.877.398.5851 Advance confirmation required: Call 1.877.398.5851

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International Freight Shipping Details at fedex.com/internationalfreight

AIR AND OCEAN FREIGHT FORWARDING

® FedEx Trade Networks (U.S. and international) GET GLOBAL

End-to-end global shipping solutions that help with the complexities of INFORMATION. international trade For country profiles, regulatory updates, help with preparing Air freight forwarding solutions connect you to global markets with export documentation and flexible delivery times to optimize your global trade other key international FedEx International Direct Economy OceanSM: Flexible ocean freight shipping information, go to forwarding between major worldwide destinations fedex.com/gtm to access FedEx International Direct Priority OceanSM: Reliable ocean delivery FedEx® Global Trade Manager. solution to the contiguous U.S. from select locations in Asia and Europe To speak with a FedEx International Customer For more information, go to ftn.fedex.com or call 1.800.249.2953 Service representative, call 1.800.GoFedEx 1.800.463.3339 and say “international services.” DISTRIBUTION SERVICES

® FedEx International Priority DirectDistribution and SM FedEx International Economy DirectDistribution FedEx International Priority DirectDistribution® Freight

Shipments clear customs as one consolidated entry, then are delivered Shipments clear customs as one consolidated entry, then are delivered to individual recipients in the destination country to individual recipients in the destination country Available between more than 65 countries Available from Asia-Pacific and Latin America countries to more than 55 countries Ship packages or palletized freight (package-only shipments destined to multiple European Union countries can be cleared as a single entry) Ship packages or palletized freight Delivery typically in 1–4 business days Delivery typically in 4–7 business days

FedEx® International DirectDistribution: Surface FedEx International DirectDistribution: Air and ocean

Shipments from U.S., Canada and Mexico origins are individually labeled Shipments are consolidated at manufacturing points in Asia, Europe and and consolidated, then transported via FedEx Express, FedEx Ground or select Latin America locations, then transported by plane or ship to the FedEx Freight to the U.S. and Canada for delivery to individual recipients U.S. and Canada for delivery to individual recipients

Choose these solutions for seamless, door-to-door delivery across borders. Contact your FedEx account executive for more information on services and rates

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Return Shipping Solutions Details at fedex.com/returnsolutions

RETURN LABELS

FedEx Print Return Label and FedEx Print Return Label and FedEx Express® Billable Stamps FedEx Email Return Label FedEx Email Return Label and FedEx Ground® Package (FedEx Express and FedEx Ground) (FedEx SmartPost) Returns Program

Create return shipping labels on your computer Create return shipping labels on your computer Manage returns by specifying a delivery or shipping system. Then simply print and or shipping system. Then simply print and service in advance for FedEx to preprint on provide the label to your customer or send it provide the label to your customer or send it your return labels via email via email Provide the preprinted return label to your For international returns, you can create customs You also can allow customers to create and print customer, who can apply it as needed documentation in addition to the return label. return labels directly from your website to be Your customers can drop off their return You also can choose to make email return labels used as needed packages at FedEx locations or use a FedEx and customs documents editable, if contents Your customers can drop off their return pickup to give their packages to us change from the original outbound shipment packages with the USPS as well as at staffed You also can allow customers to create and FedEx locations print return labels directly from your website Contract-only service that’s ideal for high-volume, to be used as needed low-weight residential returns; contact your Your customers can drop off their return FedEx account executive for information packages at FedEx locations or use a FedEx pickup to give their packages to us

RETURN TAGS

FedEx ExpressTag® and FedEx Ground® Call Tag

Two easy ways for your customers to return packages You specify the pickup location and FedEx provides the return shipping MANAGE GLOBAL label to your customer at pickup RETURNS. Your customer simply needs to have the package ready for pickup when Make return shipping easy we arrive for you and your international customers with FedEx® Global Returns. You create the return label and applicable customs documents for your customer and designate an international package or freight service for the return shipment. Plus, you can provide editing capabilities so your customers can update key information such as quantity and weight. For details, go to fedex.com/us/global-returns.

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Special Options Details at fedex.com/options

DELIVERY OPTIONS

FedEx Home Delivery FedEx Delivery FedEx® Delivery Hold at Location convenient delivery Manager® Signature Options options

Convenience and flexibility for Options when you need a Have your eligible FedEx Express When recipients have special deliveries to your home signature upon delivery: or FedEx Ground shipment held delivery needs Indirect Signature Required, for pickup at a participating FedEx Find out about upcoming deliveries; FedEx Date Certain Home Delivery®: Direct Signature Required or location get proactive status updates; or Request delivery on a specific date Adult Signature Required select delivery options such as a Select this option when you you select, Mon.–Sat.1 (provided preferred date, time, or date and In the U.S. and Canada, Indirect prepare the shipment or request the selected date is not before the time combination Signature Required is available that the shipment be held at our standard delivery date and is within for residential shipments only location once it’s on its way 14 days from the pickup date) Choose delivery to another address in your neighborhood For more information, go to To find locations where this FedEx Evening Home Delivery®: or across the U.S., or have your fedex.com/options, choose option is available, go to Request delivery between 5 and packages held for pickup at a Pickup and Delivery and then select fedex.com/locate and enter 8 p.m. on the scheduled date FedEx location FedEx Delivery Signature Options an address, then select “Hold of delivery at location” from the More Go to fedex.com/delivery or FedEx Appointment Home Delivery®: drop-down menu download the FedEx® Mobile app We contact the recipient in advance to sign up to arrange delivery on a specific date and by a scheduled time

SCHEDULING A PICKUP

Pickup at your location

Go to fedex.com/pickup to schedule a one-time pickup at your location for FedEx Express, FedEx Ground and FedEx Express Freight shipments. You also can view, edit or cancel your pickups, and create email notifications to keep recipients informed about the shipment You also can schedule a pickup by calling 1.800.GoFedEx 1.800.463.3339 (say “schedule a pickup”) GET INFORMATION AT YOUR DOOR. FedEx will only pick up shipments billed to a FedEx account number. Shipments paid for by cash, check or credit card must be taken to a staffed shipping location (a government-issued photo ID is required) If you’re away when we stop by your location, we’ll leave a door Contact your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339 to see if you qualify for a regular tag that provides the key details ® scheduled pickup or a FedEx Ground Automated Pickup you need about your package pickup or delivery. With the FedEx® Mobile app you can scan the barcode on the door SATURDAY SERVICE tag to sign for your package, or request to have it redirected. Delivery or pickup on a Saturday

Package delivery or pickup on a Saturday is available in most U.S. cities and in select international locations To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com

1 Saturday delivery is available for packages with a scheduled transit time of 1, 2 or 3 business days.

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Special Options Details at fedex.com/options

PROOF OF DELIVERY

FedEx Signature Proof of Delivery

Request an image of your recipient’s signature by selecting All Tracking Services from the Tracking tab at fedex.com, then Obtain Proof of Delivery Available for FedEx Express, FedEx Ground and FedEx Freight shipments

COLLECT-ON-DELIVERY PAYMENT

FedEx® Collect on FedEx Ground® Electronic FedEx Ground® C.O.D. Delivery (C.O.D.) C.O.D. (E.C.O.D.)

We collect payment from your Three payment-collection options: Direct deposit of your C.O.D. recipient and return payment Currency C.O.D., guaranteed funds payment to you the next business day C.O.D. or regular C.O.D. We deposit the payment in (where available; otherwise via your bank account within 24 or FedEx 2Day) 48 hours after delivery, whichever Available with most FedEx you choose Express U.S. services

INDUSTRY SOLUTIONS

Solutions for specialized shipments

Go to fedex.com/options and select Industry Solutions for information on FedEx® solutions for special shipping needs, including: • Distribution and order handling services for critical, time-sensitive parts through FedEx Supply Chain • Solutions for the aerospace and healthcare industries, such as temperature-control services and enhanced shipment monitoring

SPECIAL HANDLING SERVICES

FedEx International Broker Select® FedEx International Controlled Export

Select a customs broker other than FedEx to clear Customs-cleared, door-to-door delivery in 1, 2 or 3 a shipment business days for controlled U.S. exports Just provide broker contact information on your Choose this option for certain in-bond shipments documentation and goods moving under a U.S. Drug Enforcement Administration permit or U.S. State Department license

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Dangerous Goods and Hazardous Materials Details at fedex.com/dangerousgoods and fedex.com/hazardousmaterials

DELIVERY SOLUTIONS FOR SHIPMENTS SHIP LITHIUM THAT CONTAIN DANGEROUS GOODS BATTERIES SAFELY. If you ship lithium batteries Dangerous goods (FedEx Express) via FedEx Express, please note that to help ensure safe transport, batteries classified Reliable delivery and support when your U.S. or international shipments as UN 3090 or UN 3480 must contain dangerous goods be tendered to us as fully fedex.com/dangerousgoods contains shipping checklists, job aids regulated dangerous goods, and other resources to help you prepare your shipments with a Shipper’s Declaration We offer seminars that provide you with the government-required training for Dangerous Goods and all you need to tender dangerous goods shipments to us. Go to fedex.com/ required dangerous goods dangerousgoods and select Get Training for more information marking and labeling. For To speak with a dangerous goods shipping professional, call more information on shipping 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” lithium batteries, go to (outside the U.S. call 1.901.375.6806) fedex.com/dangerousgoods and select How to Ship.

DELIVERY SOLUTIONS FOR SHIPMENTS THAT CONTAIN HAZARDOUS MATERIALS

Hazardous materials (FedEx Ground) SHIP DANGEROUS Safe, reliable delivery when your shipments contain hazardous materials GOODS AND fedex.com/hazardousmaterials provides sample forms, examples of HAZARDOUS completed packaging, details on accepted and prohibited materials, and other helpful information MATERIALS. Dangerous goods shipments Our Ship Safe. Ship Smart. online training covers U.S. Department (FedEx Express) can be dropped of Transportation regulations and shipping practices that are required when shipping hazardous materials via FedEx Ground. Go to off at select, staffed FedEx ® shipsafeshipsmart.com for more information on the courses we offer, Ship Center locations or you including general training and instruction on how to safely ship batteries can arrange for pickup. Go to fedex.com/locate to find a To speak with a hazardous materials shipping professional, call FedEx Ship Center location near 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” you that accepts dangerous You must complete an approval process to ship hazardous materials goods shipments or go to via FedEx Ground. Contact your FedEx account executive for help with fedex.com/pickup to arrange this process for pickup. Hazardous materials shipments (FedEx Ground) cannot be dropped off for shipment, and must be picked up. Go to fedex.com/pickup to arrange for pickup of your hazardous materials shipment.

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Packing Resources and Supplies Details at fedex.com/packaging and fedex.com/packagingfreight

TIPS TO PACK LIKE A PRO

FedEx Express and FedEx Ground shipments FedEx Freight shipments

A new box is recommended. If you’re reusing one, make sure there are Skids may be palletized or non-palletized, weigh up to 20,000 lbs., and no holes, tears or corner dents, and that flaps are intact. Remove or mark measure up to 21 feet in length through old labels Use proper cushioning, blocking, bracing, banding, stretchwrapping, and Place 3 inches of cushioning — packing peanuts, air cellular cushioning, standard wood or plastic pallets corrugated fiberboard, foam pads or molded plastic — on the bottom, Use descriptive labels (see p. 15 for details on our label library). Complete top and sides. Put a copy of the label inside the package the Bill of Lading with an accurate piece count and description Apply at least three strips of packing tape 2 inches or wider (no duct or Go to fedex.com/packagingfreight and select Freight Packaging Tips masking tape) evenly across all flaps and seams, top and bottom for more information on how to pack items such as bags, cartons, crates, Secure your label or pouch on the package’s largest surface away from drums, engines and pipes folds or seams. If you’re using a pouch, be sure to reseal it after inserting the shipping label

DOWNLOADABLE PACKAGING GUIDES

Get the guides

From general guidelines to strategies for packing flowers and plants, perishables, and other frequently shipped items, our packaging guides WATCH VIDEOS have the information you need. The guides cover: ON HOW TO PACK. • General guidelines • Computers Go to fedex.com/packaging, • Freight guidelines • Dangerous goods then select How to Pack for videos that will help you polish • Auto and mechanical parts • Flowers and plants your packing techniques. You’ll • Batteries • Perishable shipments get information on how to pack, seal and label your shipments; • Clinical samples • UN 3373 shipments best packing practices for To download packaging guides, go to fedex.com/packaging and computers; and simple steps select Get the Guides you can take to properly package framed artwork.

PACKING AND PACKAGE-DESIGN RESOURCES

Ask our pros

Bring your items to the nearest FedEx Office location and let us pack them for you. To find a location, go to fedex.com/locate Improve your packaging strategies with help from the pros at FedEx Packaging Services, who offer a variety of design, testing and engineering information services, including on-site support from our nationwide team of field packaging engineers. To download guides and applications and get contact information, go to fedex.com/packaging and select Testing and Design

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Packing Resources and Supplies Details at fedex.com/packaging and fedex.com/packagingfreight

PACKAGING FOR FEDEX EXPRESS SHIPMENTS

Envelopes Paks Boxes

For letter-size and legal-size Tear-resistant and Sturdy boxes in a variety of sizes GET BOXES documents water-resistant packaging AND SUPPLIES. When you’re ready to pack, we have corrugated boxes, tape, padded mailers and other supplies, plus specialty boxes for: • Tablet and laptop computers • Other small electronics such as cellphones • Golf clubs and golf bags • Luggage and framed art Purchase these supplies at Clinical paks and boxes FedEx Office and FedEx Ship Center locations. Availability For clinical and Biological Substance, Category B (UN 3373) specimens varies by location. Go to fedex.com/packandship for a complete list of options.

Use these packaging options for FedEx Express shipments only. Any other use is prohibited. Go to SHIP MORE fedex.com/packaging and select FedEx Express Supplies for more FedEx Express packaging options SUSTAINABLY. and package-acceptance information All FedEx packaging is recyclable and 49 percent is made from recycled content. See how FedEx connects the world in FEDEX FREIGHT LABELS responsible and resourceful ways at environment.fedex.com. FedEx Freight shipping labels

Using descriptive labels helps you identify your FedEx Freight shipments and their special handling needs. To access our library of printable shipping labels, including the examples shown above, select Shipping Label Library at fedex.com/packagingfreight

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Shipping Labels and Documentation Details at fedex.com/createlabels

CONVENIENT WAYS TO CREATE SHIPPING LABELS ONLINE CREATE LABELS FedEx Ship Manager® at fedex.com FedEx Ship Manager® Lite ON THE GO. ® Create labels for FedEx Express, FedEx Ground, An easy way to prepare FedEx Express, FedEx Ground Use the FedEx Mobile app to FedEx Home Delivery, FedEx SmartPost and FedEx and FedEx Home Delivery shipments even if you don’t create a shipping label for your Freight shipments have a FedEx account number FedEx Express, FedEx Ground or FedEx Home Delivery shipment, Available 24 hours a day, 365 days a year Available for single-piece shipments only then print it at a FedEx staffed Go to fedex.com and select All Shipping Services Go to fedex.com and select All Shipping Services location. See p. 18 for more from the Shipping tab, then Go to FedEx Ship Manager from the Shipping tab, then Go to FedEx Ship Manager information.

SHIPMENT DOCUMENTATION PREPARED MANUALLY

FedEx Express FedEx Express U.S. FedEx Ground FedEx Freight international

FedEx Express Package US Airbill: FedEx® International Air Waybill: FedEx Ground barcode labels: FedEx Freight Bill of Lading and For package shipments within For most international package Separate labels for FedEx Ground, other forms: Go to fedex.com/ the U.S. (manual airbills can shipments FedEx International Ground and freight-forms for U.S. and be used for FedEx One Rate® FedEx Home Delivery to use with international shipping forms FedEx® Expanded Service shipments only if processed at an address label you create International Air Waybill: For a FedEx Office or FedEx Ship international package and freight FedEx Ground Declared Value Center location) shipments, dangerous goods, Shipment Form: If you use FedEx Express Freight US Airbill: FedEx International Broker Select preprinted barcode labels, provide For freight shipments within shipments, and certain shipments this form to us only when you have the U.S. covered by a letter of credit that a shipment with declared value require a courier receipt

GOVERNMENT-REQUIRED U.S. EXPORT DOCUMENTATION

Electronic Export Commercial Invoice Certificate of Origin Information (EEI)

Official transaction record Record of where the products Self-file EEI information or between exporters and importers you ship were manufactured authorize us to file on your behalf via FedEx Export AgentFile® Submit one signed original and Submit one original two copies for FedEx Express, and three copies for FedEx International Ground

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Pickup and Dropoff Details at fedex.com/pickupanddropoff

STAFFED SHIPPING LOCATIONS

FedEx Ship Center® FedEx Authorized FedEx Office locations locations ShipCenter® locations

FedEx Office® Print and Ship Shipping specialists to help Independently owned locations for Centers: Your access point to you choose a delivery service, packaging and shipping services printing and shipping expertise complete documentation and Ship FedEx Express and FedEx create shipping labels Drop off packages and handle Ground packages at most locations other business needs at more Many locations are open late and Access faxing, copying and other than 2,000 locations on Saturdays to accommodate business services your schedule Utilize our full range of FedEx Rates for processing Express and FedEx Ground Check fedex.com/locate for Note: packages reflect each location’s delivery services the list of services offered at own pricing policies each location Rely on pack-and-ship pros who FIND A LOCATION. can answer questions and pack Go to fedex.com/locate for your shipment a FedEx shipping location in Have FedEx Express and FedEx your area, or check the FedEx® Ground shipments held for pickup Mobile app on your phone. Note: FedEx Office® products, Some FedEx Office locations services and hours vary by location are open 24 hours a day, 7 days a week.

SHIPPING, DROP-OFF AND PICKUP LOCATIONS

FedEx ShipSite® at FedEx® Drop Box Office Depot® and FedEx OnSite locations locations OfficeMax® locations

Choose from FedEx Express More than 35,000 drop boxes in Pick up your FedEx packages and FedEx Ground U.S. and office buildings, shopping malls, at convenient retail locations international shipping services FedEx Office locations, airports in your area and other convenient locations Available at all Office Depot You can also drop off prepackaged, and OfficeMax locations Drop off your FedEx Express, prelabeled FedEx Express FedEx Ground and FedEx and FedEx Ground U.S. and SmartPost shipments international shipments Most have a limited quantity Available at nearly 9,000 of FedEx Express airbills and Walgreens locations, and select packaging supplies Albertsons and Kroger locations, in the U.S. and Puerto Rico All offer Monday–Friday pickup, and some also offer pickup on Saturdays No cash, check or credit card payments are accepted

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Mobile Access and Tracking Details at fedex.com/createlabels and fedex.com/trackingsolutions

MOBILE ACCESS

FedEx® Mobile website FedEx® Mobile apps

Create shipping labels and manage your shipping on fedex.com right from Create shipping labels and manage your shipping on the go with FedEx your mobile phone or web-enabled device Mobile apps for iPhone® and AndroidTM • Get rates and find locations. Get rate quotes and estimated delivery • Get rates and find locations. Get rate quotes and estimated delivery times, and find FedEx locations no matter where you are times, and find FedEx locations no matter where you are • Manage and track. Request to hold a package at a FedEx location, sign • Manage and track. Request to hold a package at a FedEx location, sign for for a FedEx Express package, request a vacation hold or provide other a FedEx Express package, request a vacation hold or provide other delivery delivery instructions. You can also track the status of your shipments instructions. You can also track the status of your shipments and enable text alerts and push notifications to receive delivery-status updates on your • Ship packages. Create, email and print shipping labels while on phone or Apple Watch® wrist wearable device the go. Choose Mobile Shipping Label to generate a barcode that can be scanned at a FedEx Office location or FedEx Ship Center • Ship packages. Create, email and print shipping labels while on the go for shipments within the U.S. Available for single-piece shipments only • Schedule a pickup. Just enter your address and shipment information, and we’ll come to you • Scan barcodes. Scan the barcode on a FedEx label or door tag to track or manage your shipments • Download the apps. Go to fedex.com/us/mobile or to the Apple® or Google PlayTM app stores

SHIPMENT-STATUS UPDATES

FedEx® Tracking at fedex.com

Take advantage of detailed shipment-status updates, search capabilities and other tools that help you manage your shipments: • Track the status of up to 30 FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx SmartPost, FedEx Freight and FedEx Custom Critical shipments, or FedEx Office orders • Sign up to send and receive email notifications on the status of your shipments • Nickname shipments and create watch lists for key deliveries • Review status updates in a calendar or list view to help you plan more effectively • Filter by reference number, shipment date, company name and other variables • View, print, email or fax FedEx Signature Proof of Delivery letters • Request that an eligible package be held for pickup at a FedEx location (U.S. only) Enter a tracking, door tag or FedEx Office order number in Track at fedex.com. For the full range of features, select the Tracking tab at fedex.com, then Advanced Shipment Tracking

FedEx InSight®

Shipment-status tracking and management tool designed for moderate-volume to high-volume shippers FedEx InSight monitors your shipping activity and provides status updates Select All Tracking Services from the Tracking tab at fedex.com, then Access FedEx InSight under FedEx Express or FedEx Ground for more information

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Account Management Details at fedex.com/accountmanagement

ONLINE ACCOUNT MANAGEMENT

FedEx® Billing Online

Manage your billing process end to end: OPEN AN ACCOUNT. • Schedule and make payments up to 15 days beyond the date you You can apply for a FedEx enter payment information via electronic funds transfer, automatic account at fedex.com, at debit or paper check a staffed FedEx location or • Combine multiple invoices into a single payment by calling 1.800.GoFedEx 1.800.463.3339 (say “new • Review individual shipment details or a complete invoice account setup”). Then go • Request invoice adjustments or a review of shipping charges to the New Customer Center at fedex.com/new. • Create PDF files of your invoices that you can archive or email To register, select View & Pay Bill from the Support tab at fedex.com

STREAMLINED INVOICE PROCESSING CONTROL OVER INBOUND SHIPPING COSTS

FedEx Electronic Data Interchange (EDI) FedEx Ground® COLLECT

Integrate your accounts-payable process with electronic FedEx invoice, A payment option that allows you, as the recipient, to be invoiced remittance and adjustment data directly for inbound shipments so you can control costs and avoid charges added by suppliers Call 1.888.450.1774 or contact your FedEx account executive for more information Contact your FedEx account executive for more information

MULTIPLE METHODS OF PAYING FOR ACCOUNT CHARGES1,2

Electronic funds transfer Check or money order Credit card Cash or automatic debit

Requires a FedEx account number Includes cashier’s checks and Bill your FedEx account charges Pay with cash and prior approval traveler’s checks directly to a credit card Not an available option at some We do not accept counter checks FedEx shipping locations or third-party checks

1 FedEx ® Retail Rates apply to all shipments originating in the U.S. if you pay with cash, check, debit card or credit card instead of using a valid FedEx account number when you ship. 2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments.

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Find Your Rate

Standard List Rate, Surcharge and Fee Changes 22 How to Calculate Your Rate 23 International Express Package Zones 24 International Express Freight Zones 27 Canada Zones 28 Contiguous U.S. Express Package Rates: Zones 2–8 29 FedEx First Overnight® 29 FedEx Priority Overnight® 29 FedEx Standard Overnight® 29 FedEx 2Day® A.M. 29 FedEx 2Day® 29 FedEx Express Saver® 29 Alaska and Hawaii Package Rates 50 U.S. Express Multiweight Rates 56 FedEx SameDay® and FedEx SameDay® Freight Rates 58 FedEx SameDay® City Rates 60 FedEx One Rate® 63 U.S. Express Freight Rates 64 FedEx First Overnight® Freight 64 FedEx 1Day® Freight 64 FedEx 2Day® Freight 64 FedEx 3Day® Freight 64 Puerto Rico Rates (U.S. Export) 65 Canada Rates (U.S. Export) 67 Mexico Rates (U.S. Export) 69 International Express Package Rates (U.S. Export): 70 Zones D–O FedEx International First® 70 FedEx International Priority® 70 FedEx International Economy® 70 International Express Multiweight Rates (U.S. Export) 82 Canada Rates (U.S. Import) 83 Mexico Rates (U.S. Import) 84 International Express Package Rates (U.S. Import): 85 Zones D–P FedEx International First 85 FedEx International Priority 85 FedEx International Economy 85 International Express Multiweight Rates (U.S. Import) 98 FedEx® International Next Flight Zones and Rates 99 (U.S. Export and U.S. Import) International Express Freight Rates 103 (U.S. Export and U.S. Import) FedEx International Priority® Freight 103 FedEx International Economy® Freight 103 FedEx International Premium® 105 FedEx Ground Rates 106 FedEx Ground® 106 FedEx Home Delivery® 106 FedEx International Ground® 112 Fees and Other Shipping Information 113

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Quick Tips

Rate Tools FedEx provides several ways for you to calculate your rates. Go to fedex.com/ratefinder to get started. For FedEx SameDay® rate quotes, go to fedexsameday.com and select Rate.

Get a Specific Rate Quote in Three Easy Steps

Enter your shipping information, including origin, 1. destination and scheduled shipping date.

Enter the package information and select additional 2. shipment options, if applicable.

3. Get your rate quote.

Download Rates

• Use this tool if you know the service you want.

• Select the Rate Tools tab at fedex.com/ratefinder.

Get Rates on the Go

You can also get a rate quote using the FedEx® Mobile apps for iPhone® and Android.TM Go to fedex.com/us/mobile to download FedEx apps. Or go to the Apple® or Google PlayTM app stores.

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Standard List Rate, Surcharge and Fee Changes For information on FedEx rates, surcharges and fees, or to access FedEx rates online, go to fedex.com/us/shipping-rates.

Rate Information Online Go to fedex.com/us/shipping-rates for information on FedEx rates, surcharges and fees, including: • Changes to FedEx rates, surcharges and fees. • Other important changes that may affect your shipping rates. • Access to downloadable rate tables. • Answers to frequently asked questions.

Standard List Rates The standard list rates in this FedEx Service Guide, which are effective January 7, 2019, supersede the standard list rates shown in the January 1, 2018, FedEx Service Guide.

Surcharge and Fee Changes There are changes to FedEx Express and FedEx Ground surcharges and fees. Go to fedex.com/us/shipping-rates or refer to pp. 115–129 for more information on the changes, which are effective January 7, 2019, unless otherwise noted in this guide.

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How to Calculate Your Rate FedEx SameDay and FedEx® International Next Flight have special rate instructions; see pp. 58–62 and 99–102. For information on FedEx One Rate® pricing, see p. 63. You can also view rates online, plus get FedEx® Retail Rates; go to fedex.com/ratefinder and select the Rate Tools tab.

Package Services Express Freight Services 1

Find the zone for your destination. For U.S. shipments, Find the zone for your destination. For U.S. shipments, 1. go to fedex.com/ratefinder and select the Rate Tools tab, 1. go to fedex.com/ratefinder and select the Rate Tools tab, then enter your origin ZIP code to see which zone your then enter your origin ZIP code to see which zone your destination ZIP code corresponds to. Or request zone destination ZIP code corresponds to. Or request zone location information by calling 1.800.GoFedEx 1.800.463.3339. location information by calling FedEx Express Freight Zone tables for U.S. export and U.S. import shipments are Customer Service at 1.800.332.0807. on pp. 24–26 (see p. 28 for U.S.-to-Canada zones). Zone tables for U.S. export and U.S. import shipments are on p. 27 (see p. 28 for U.S.-to-Canada zones).

Determine the chargeable weight. Determine the weight 2. of the package (for FedEx Express® international shipments, Determine the chargeable weight. For U.S. shipments, determine the weight of the total shipment). Round up to 2. first determine the actual weight of each freight handling the next-higher pound. Then see Dimensional Weight on unit. Round up to the next-higher pound. Second, calculate p. 121. Your chargeable weight is the greater of the actual the dimensional weight of each freight handling unit. weight or the dimensional weight. See Dimensional Weight on p. 121. Third, determine the A minimum billable weight may apply for shipments in chargeable weight for each freight handling unit: Your FedEx Express packaging. See p. 126. chargeable weight is the greater of the actual weight or the dimensional weight. Each freight handling unit is subject to a minimum billable weight of 151 lbs. regardless Find your rate.2 Turn to the appropriate rate table on of its actual weight. 3. pp. 29–57 (FedEx Express U.S. shipments), pp. 65–98 For FedEx International Priority® Freight and FedEx (FedEx Express international shipments) or pp. 106–112 International Economy® Freight shipments, first ® ® (FedEx Ground and FedEx Home Delivery shipments). determine the combined actual weight for all freight ® Next, choose a FedEx service. Then find your chargeable handling units. Round up to the next-higher pound. weight from step 2 above to determine your rate. Second, calculate the dimensional weight for the entire A $3.80 residential surcharge per package will be added to shipment. See Dimensional Weight on p. 121. Third, FedEx Home Delivery shipments. FedEx Home Delivery is determine the chargeable weight for the entire shipment: for packages up to 70 lbs. Your chargeable weight is the greater of the actual weight or the dimensional weight. The total shipment is subject For FedEx Express multiple-piece shipments, multiweight to a minimum billable weight of 151 lbs. multiplied by the pricing may apply. See pp. 56–57 (U.S. shipments), p. 82 number of freight handling units. (Puerto Rico shipments), or pp. 82 and 98 (international shipments) for details. For all express freight shipments, individual freight handling units typically weigh 151 lbs. or more. Freight handling units exceeding 2,200 lbs. require prior approval. Determine fees. See pp. 113–129 for fees and other 4. non-transportation charges that may apply. For FedEx Express U.S. import shipments, call 1.800.GoFedEx Find your rate. Turn to the appropriate rate table on p. 64 1.800.463.3339 and say “international services” for 3. (U.S. shipments) or pp. 103–105 (international shipments). service fees applicable from your origin country. Next, choose a FedEx service. For international shipments, determine your service option (door-to-door, dropoff, hold-at-location, or dropoff and hold-at-location). Then find your chargeable weight from step 2 above and multiply it by the per-pound rate.

Determine fees. See pp. 113–129 for fees and other 4. non-transportation charges that may apply. For FedEx Express® Freight U.S. import shipments, call 1.800.332.0807 for service fees applicable from your origin country.

1 Excludes FedEx International Premium®. See p. 105. 2 I f a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service.

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International Express Package Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IF = FedEx International First® IP = FedEx International Priority® IE = FedEx International Economy® 4 = Service available Determine International Services Express Package Rates Destination (U.S. Export)/ U.S. Export U.S. Import 1 1 1. Find the zone for your destination or origin Origin (U.S. Import) Zone IF IP IE Zone IF IP IE in the tables on pp. 24–26. For shipments to Afghanistan M – 4 4 M 4 4 4 Canada, refer to the postal code table on p. 28. Albania M – 4 4 M 4 4 4 Algeria M – 4 4 M 4 4 – 2. Determine your total shipment weight. American Samoa M – 4 4 M 4 4 – 3. Choose the service you wish to use. Andorra H – 4 4 H 4 4 – 4 4 4 4 4. For U.S. export shipments, go to pp. 65–82 Angola M – M – 4 4 4 4 4 to determine your door-to-door rate for the Anguilla I – I 4 4 4 4 4 service you choose. U.S. import rates are on Antigua I – I 4 4 4 4 4 pp. 83–98. Argentina L – L Armenia M – 4 4 M 4 4 – There is no FedEx® Envelope or FedEx® Pak pricing Aruba I – 4 4 I 4 4 4 for FedEx International Economy. The FedEx Australia J 4 4 4 J 4 4 4 International Economy 1-lb. rate will apply for Austria H 4 4 4 H 4 4 4 items in any packaging up to 1 lb. Azerbaijan M – 4 4 M 4 4 – Azores (Portugal) H – 4 4 H – 4 – Bahamas I – 4 4 I 4 4 4 Bahrain K – 4 4 K 4 4 4 Bangladesh O – 4 4 O 4 4 – Barbados I – 4 4 I 4 4 4 Barbuda I – 4 4 I 4 4 4 Belarus M – 4 4 M 4 4 – Belgium D 4 4 4 D 4 4 4 Belize L – 4 4 L 4 4 – Benin M – 4 4 M 4 4 – Bermuda I – 4 4 I 4 4 4 Bhutan O – 4 4 O 4 4 – Bolivia L – 4 4 L 4 4 4 Bonaire I – 4 4 I 4 4 4 Bosnia-Herzegovina M – 4 4 M 4 4 – Botswana M – 4 4 M 4 4 – Brazil L 4 4 4 L 4 4 4 British Virgin Islands I – 4 4 I 4 4 4 Brunei K – 4 4 K 4 4 – Bulgaria E – 4 4 E 4 4 – Burkina Faso M – 4 4 M 4 4 – Burundi M – 4 4 M 4 4 – Cambodia M – 4 4 M 4 4 – Cameroon M – 4 4 M 4 4 – Canada (see p. 28) A or B 4 4 4 A 4 4 4 Cape Verde M – 4 4 M 4 4 – Cayman Islands I – 4 4 I 4 4 4 Central African Republic2 M – Suspende4 d2 – M – Suspende4 d2 – Chad M – 4 4 M 4 4 – Channel Islands (U.K.) D – 4 4 D 4 4 4 Chile L – 4 4 L 4 4 4 China N 4 4 4 N 4 4 4 Colombia L 4 4 4 L 4 4 4 Comoros Not Served Not Served Congo M – 4 4 M 4 4 – Cook Islands M – 4 4 M – 4 – Costa Rica L – 4 4 L 4 4 4 1 C ountry and zone alignments are subject to change without notice. 2 S ervice suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

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International Express Package Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available

Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Crimea, Region of Not Served Not Served Iran Not Served Not Served Croatia M – 4 4 M 4 4 – Iraq M – 4 4 M 4 4 4 Cuba Not Served Not Served Ireland, Northern (U.K.) D – 4 4 D 4 4 4 Curaçao I – 4 4 I 4 4 4 Ireland, Republic of D 4 4 4 D 4 4 4 Cyprus K – 4 4 K 4 4 – Israel K – 4 4 K 4 4 – Czech Republic E 4 4 4 E 4 4 4 Italy D 4 4 4 D 4 4 4 Democratic Ivory Coast M – 4 4 M 4 4 – Republic of Congo M – 4 4 M 4 4 – Jamaica I – 4 4 I 4 4 4 Denmark H 4 4 4 H 4 4 4 Japan G 4 4 4 G 4 4 4 Djibouti M – 4 4 M 4 4 – Johnston Island Not Served Not Served Dominica I – 4 4 I 4 4 4 Jordan K – 4 4 K 4 4 – Dominican Republic I – 4 4 I 4 4 4 Kazakhstan M – 4 4 M 4 4 – East Timor M – 4 4 M – 4 – Kenya M – 4 4 M 4 4 – Ecuador L – 4 4 L 4 4 4 Kiribati Not Served Not Served Egypt K – 4 4 K 4 4 – Korea, North Not Served Not Served El Salvador L – 4 4 L 4 4 4 Korea, South G – 4 4 G 4 4 4 England (U.K.) D 4 4 4 D 4 4 4 Kuwait K – 4 4 K 4 4 4 Equatorial Guinea2 M – Suspende4 d2 4 M – Suspende4 d2 – Kyrgyzstan M – 4 4 M 4 4 – Eritrea M – 4 4 M 4 4 – Laos M – 4 4 M 4 4 – Estonia E – 4 4 E 4 4 4 Latvia E – 4 4 E 4 4 4 Ethiopia M – 4 4 M 4 4 – Lebanon K – 4 4 K – – – Falkland Islands Not Served Not Served Lesotho M – 4 4 M 4 4 – Faroe Islands H – 4 4 H – 4 – Liberia M – 4 4 M 4 4 – Fiji M – 4 4 M 4 4 – Libya M – 4 4 M 4 4 – Finland H – 4 4 H 4 4 4 Liechtenstein H – 4 4 H 4 4 – France D 4 4 4 D 4 4 4 Lithuania E – 4 4 E 4 4 4 French Guiana L – 4 4 L 4 4 4 Luxembourg D 4 4 4 D 4 4 4 French Polynesia M – 4 4 M 4 4 – Macau J – 4 4 J 4 4 – Gabon M – 4 4 M 4 4 – Macedonia M – 4 4 M 4 4 – Gambia M – 4 4 M 4 4 – Madagascar M – 4 4 M 4 4 – Georgia M – 4 4 M 4 4 – Madeira (Portugal) H – 4 4 H – 4 – Germany D 4 4 4 D 4 4 4 Malawi M – 4 4 M 4 4 – Ghana M – 4 4 M 4 4 – Malaysia J – 4 4 J 4 4 4 Gibraltar E – 4 4 E 4 4 – Maldives, Republic of O – 4 4 O 4 4 – Greece H – 4 4 H 4 4 – Mali M – 4 4 M 4 4 – Greenland H – 4 4 H – 4 – Malta H – 4 4 H 4 4 – Grenada I – 4 4 I 4 4 – Marshall Islands M – 4 4 M – 4 – Guadeloupe I – 4 4 I 4 4 4 Martinique I – 4 4 I 4 4 4 Guam J – 4 4 J 4 4 – Mauritania M – 4 4 M 4 4 – Guatemala L – 4 4 L 4 4 4 Mauritius M – 4 4 M 4 4 – Guinea M – 4 4 M 4 4 – Mayotte Island Not Served Not Served Guinea-Bissau2 M – Suspende4 d2 – M – Suspende4 d2 – Mexico C 4 4 4 C 4 4 4 Guyana L – 4 4 L 4 4 4 Micronesia M – 4 4 M – 4 – Haiti I – 4 4 I 4 4 4 Moldova M – 4 4 M 4 4 – Honduras L – 4 4 L 4 4 4 Monaco D – 4 4 D 4 4 – Hong Kong F – 4 4 F 4 4 4 Mongolia M – 4 4 M 4 4 – Hungary E 4 4 4 E 4 4 4 Montenegro M – 4 4 M 4 4 – Iceland H – 4 4 H 4 4 – Montserrat I – 4 4 I 4 4 4 India O 4 4 4 O 4 4 4 Morocco M – 4 4 M 4 4 – Indonesia J – 4 4 J 4 4 4 Mozambique M – 4 4 M 4 4 – 1 C ountry and zone alignments are subject to change without notice. 2 S ervice suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

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International Express Package Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available

Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Myanmar (Burma) Not Served Not Served Scotland (U.K.) D – 4 4 D 4 4 4 Namibia M – 4 4 M 4 4 – Senegal M – 4 4 M 4 4 – Nauru Not Served Not Served Serbia M – 4 4 M 4 4 – Nepal O – 4 4 O 4 4 – Seychelles M – 4 4 M 4 4 – Netherlands (Holland) D 4 4 4 D 4 4 4 Sierra Leone2 M – Suspende4 d2 – M – Suspende4 d2 – New Caledonia M – 4 4 M 4 4 – Singapore F 4 4 4 J 4 4 4 New Zealand J – 4 4 J 4 4 4 Slovak Republic E – 4 4 E 4 4 – Nicaragua L – 4 4 L 4 4 4 Slovenia E – 4 4 E 4 4 – Niger M – 4 4 M 4 4 – Solomon Islands Not Served Not Served Nigeria M – 4 4 M 4 4 – Somalia Not Served Not Served Niue Not Served Not Served South Africa E – 4 4 E 4 4 – Norway H – 4 4 H 4 4 4 South Sudan Not Served Not Served Oman K – 4 4 K 4 4 – Spain H 4 4 4 H 4 4 4 Pakistan O – 4 4 O 4 4 – Sri Lanka O – 4 4 O 4 4 – Palau M – 4 4 M – 4 – Sudan Not Served Not Served Palestine Autonomous K – 4 4 K – 4 – Suriname L – 4 4 L 4 4 4 Panama L – 4 4 L 4 4 4 Swaziland M – 4 4 M 4 4 – Papua New Guinea M – 4 4 M – 4 – Sweden H 4 4 4 H 4 4 4 Paraguay L – 4 4 L 4 4 4 Switzerland H 4 4 4 H 4 4 4 Peru L – 4 4 L 4 4 4 Syria2 K – Suspende4 d2 4 K – Suspende4 d2 – Philippines J – 4 4 F 4 4 4 Taiwan F – 4 4 P 4 4 4 Poland E 4 4 4 E 4 4 4 Tajikistan Not Served Not Served Portugal H – 4 4 H 4 4 – Tanzania M – 4 4 M 4 4 – Puerto Rico (see p. 65) 4 4 4 4 4 4 Thailand J – 4 4 J 4 4 4 Qatar K – 4 4 K 4 4 – Togo M – 4 4 M 4 4 – Reunion Island M – 4 4 M 4 4 – Tokelau Islands Not Served Not Served Romania E – 4 4 E 4 4 – Tonga M – 4 4 M – 4 – Russia E – 4 4 E 4 4 – Trinidad and Tobago I – 4 4 I 4 4 4 Rwanda M – 4 4 M 4 4 – Tunisia M – 4 4 M 4 4 – Saba I – 4 4 I 4 4 – Turkey K – 4 4 K 4 4 – St. Barthelemy I – 4 4 I 4 4 4 Turkmenistan2 M – Suspende4 d2 4 M – Suspende4 d2 – St. Croix Turks and Caicos Islands I – 4 4 I 4 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 4 Tuvalu Not Served Not Served St. Eustatius I – 4 4 I 4 4 4 Uganda M – 4 4 M 4 4 – St. Helena Not Served Not Served Ukraine M – 4 4 M 4 4 – St. John United Arab Emirates K – 4 4 K 4 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 – Uruguay L – 4 4 L 4 4 – St. Kitts and Nevis I – 4 4 I 4 4 4 U.S. Virgin Islands I – 4 4 I 4 4 4 St. Lucia I – 4 4 I 4 4 4 Uzbekistan M – 4 4 M 4 4 – St. Maarten/St. Martin I – 4 4 I 4 4 4 Vanuatu M – 4 4 M – 4 – St. Pierre and Miquelon Not Served Not Served Vatican City D – 4 4 D – 4 4 St. Thomas Venezuela L – 4 4 L 4 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 4 Vietnam J – 4 4 J 4 4 4 St. Vincent I – 4 4 I 4 4 4 Wake Islands Not Served Not Served Saipan M – 4 4 M 4 4 – Wales (U.K.) D – 4 4 D 4 4 4 Samoa M – 4 4 M 4 4 – Wallis and Futuna M – 4 4 M – 4 – San Marino D – 4 4 D 4 4 4 Yemen Arab Republic2 K – Suspende4 d2 4 K – Suspende– d2 – São Tome and Principe Not Served Not Served Zambia M – 4 4 M 4 4 – Saudi Arabia K – 4 4 K 4 4 – Zimbabwe M – 4 4 M 4 4 – 1 C ountry and zone alignments are subject to change without notice. 2 S ervice suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

26 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Freight Zones: U.S. Export and U.S. Import See p. 28 for Canada zones.

IPF = FedEx International Priority® Freight IEF = FedEx International Economy® Freight 4 = Service available Determine International Services Services Express Freight Rates Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF 1. Find the zone for your destination Afghanistan M 4 4 M 4 4 Libya M 4 4 M 4 – or origin in the table at right. For Algeria M 4 4 M 4 – Lithuania E 4 4 E 4 4 FedEx International Priority Freight Angola M 4 4 M 4 – Luxembourg D 4 4 D 4 4 and FedEx International Economy Antigua2 I 4 4 I – – Macau J 4 4 J 4 – Freight shipments to Canada, refer Argentina L 4 4 L 4 4 Malaysia J 4 4 J 4 4 to the postal code table on p. 28. Aruba2 I 4 4 I – – Malta H – – H 4 – Australia J 4 4 J 4 4 Mauritius M 4 4 M 4 – 2. Determine your total shipment Austria H 4 4 H 4 4 Mexico C 4 4 C 4 4 weight (round up to the next-higher Bahamas2 I 4 4 I – – Morocco M 4 4 M 4 – Bahrain K 4 4 K 4 4 Namibia M 4 4 M 4 – pound) and service option (door-to- Bangladesh O 4 4 O 4 – Nepal O 4 4 O 4 – door, dropoff, hold-at-location, or Barbados2 I 4 4 I – – Netherlands (Holland) D 4 4 D 4 4 dropoff and hold-at-location). Belgium D 4 4 D 4 4 New Zealand J 4 4 J 4 – Belize L 4 4 L – – Nicaragua L 4 4 L – – 3. Choose the service you wish to use. Bermuda2 I 4 4 I 4 – Nigeria M 4 4 M 4 – 4. For U.S. export shipments, go to Bosnia-Herzegovina M 4 4 M 4 – Norway H 4 4 H 4 4 Brazil L 4 4 L 4 4 Oman K 4 4 K 4 – p. 103 and multiply the per-pound Bulgaria E 4 4 E 4 – Pakistan O 4 4 O 4 – rate by total shipment weight. Burundi M 4 4 M 4 – Palestine Autonomous K 4 4 K 4 – U.S. import rates are on p. 104. Canada (see p. 28) A or B 4 4 A 4 4 Panama L 4 4 L 4 4 Cayman Islands2 I 4 4 I – – Peru L 4 4 L – 4 Chile L 4 4 L 4 4 Philippines J 4 4 F 4 4 China N 4 4 N 4 4 Poland E 4 4 E 4 4 Colombia L 4 4 L 4 4 Portugal H 4 4 H 4 – Costa Rica L 4 4 L 4 4 Puerto Rico (see p. 103) 4 4 4 4 Croatia M 4 4 M 4 – Qatar K 4 4 K 4 – Curaçao2 M 4 4 M – – Romania E 4 4 E 4 – Cyprus K 4 4 K 4 – Russia E – – E 4 – Czech Republic E 4 4 E 4 4 Rwanda M 4 4 M 4 – Denmark H 4 4 H 4 4 St. Croix2 Djibouti M 4 4 M 4 – (U.S. Virgin Islands) I 4 4 I – – Dominican Republic I 4 4 I 4 4 St. Kitts and Nevis2 I 4 4 I – – Ecuador L 4 4 L – 4 St. Lucia2 I 4 4 I – – Egypt K 4 4 K 4 – St. Maarten/St. Martin2 I 4 4 I – – El Salvador L 4 4 L – – St. Thomas2 England (U.K.) D 4 4 D 4 4 (U.S. Virgin Islands) I 4 4 I – – Estonia E 4 4 E 4 4 San Marino D 4 4 D 4 4 Ethiopia M 4 4 M 4 – Scotland (U.K.) D 4 4 D 4 4 Finland H 4 4 H 4 4 Serbia M 4 4 M 4 – France D 4 4 D 4 4 Seychelles M 4 4 M 4 – Germany D 4 4 D 4 4 Singapore F 4 4 J 4 4 Ghana M 4 4 M 4 – Slovak Republic E 4 4 E 4 – Greece H 4 4 H 4 – Slovenia E 4 4 E 4 – Grenada2 I 4 4 I – – South Africa E 4 4 E 4 – Guam J 4 4 J 4 – Spain H 4 4 H 4 4 Guatemala L 4 4 L – 4 Sri Lanka O 4 4 O 4 – Guyana L 4 4 L – – Swaziland M 4 4 M 4 – Haiti I 4 4 I – – Sweden H 4 4 H 4 4 Honduras L 4 4 L 4 4 Switzerland H 4 4 H 4 4 Hong Kong F 4 4 F 4 4 Taiwan F 4 4 P 4 4 Hungary E 4 4 E 4 4 Tanzania M 4 4 M 4 – Iceland H 4 4 H 4 – Thailand J 4 4 J 4 4 India O 4 4 O 4 4 Trinidad and Tobago2 I 4 4 I – – Indonesia J 4 4 J 4 4 Turkey K 4 4 K 4 – Iraq M 4 4 M 4 4 Turks and Caicos Islands2 I 4 4 I – – Ireland, Northern (U.K.) D 4 4 D 4 4 Uganda M 4 4 M 4 – Ireland, Republic of D 4 4 D 4 4 Ukraine M 4 4 M 4 – Israel K 4 4 K 4 – United Arab Emirates K 4 4 K 4 4 Italy D 4 4 D 4 4 Uruguay2 L 4 4 L – – Jamaica I 4 4 I – – U.S. Virgin Islands2 I 4 4 I – – 4 4 4 4 4 4 4 1 C ountry and zone alignments are subject to change Japan G G Uzbekistan M M – 4 4 4 4 4 4 4 without notice. Jordan K K – Vatican City D D Kazakhstan M 4 4 M 4 – Venezuela L 4 4 L 4 – 2 F edEx does not provide customs clearance or Kenya M 4 4 M 4 – Vietnam J 4 4 J 4 4 door-to-door delivery for these freight services to 4 4 4 4 4 4 4 4 this country. FedEx International Broker Select® Korea, South G G Wales (U.K.) D D 4 4 4 4 3 3 3 and Hold at Location are available. Kuwait K K Yemen Arab Republic K Suspended K Suspended 4 4 4 4 4 3 Kyrgyzstan M – M – Zambia M M – S ervice suspended as of publication date. Latvia E 4 4 E 4 4 Zimbabwe M 4 4 M 4 – For updates call 1.800.GoFedEx 1.800.463.3339 4 4 – – and say “international services.” Lebanon K K

27 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Canada Zones: U.S. Export These zones apply for shipments to Canada via FedEx International First, FedEx International Priority, FedEx International Economy,1 FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Ground.®

Determine FedEx 1. Find the zone for your destination 3. Go to pp. 67–68 to determine Determine FedEx International Express Rates postal code in Canada in the FedEx International First, FedEx Ground Rates table below. International Priority and FedEx Zone A is for markets such as Calgary, International Economy door-to-door 1. Find the zone for your destination Hull, Kitchener, Montreal, Niagara, 2. Determine your total shipment postal code in Canada in the weight. For FedEx International rates. Go to p. 103 to determine Oshawa, Ottawa, Toronto, Vancouver, FedEx International Priority Freight table below. Windsor and Winnipeg. Zone B is for Priority Freight and FedEx International Economy Freight, and FedEx International Economy 2. Determine your package weight. more-remote locations. Freight rates. determine your service option (door- 3. Go to p. 112 to determine your to-door, dropoff, hold-at-location, door-to-door rate. or dropoff and hold-at-location).

Zone2 Zone2 Zone2 Destination Express Ground Destination Express Ground Destination Express Ground Newfoundland J9G–J9J 51 S7H–S7V 51 A0A–A9Z B 54 J9K–J9Z 54 S7W–S9Z 54 Nova Scotia Ontario (Express) Alberta (Express) B0A–B9Z B 54 K0A–K0Z B T0A–T1X B Prince Edward Island K1A–K2R A T1Y–T3L A C0A–C9Z B 54 K2S–L0H B T3M–T9Z B New Brunswick L0J A Alberta (Ground) E0A–E9Z B 54 L0K–L0N B T0A–T0B 54 Quebec (Express) L0P A T0C 51 G0A–G9Z B L0R–L1E B T0E–T1X 54 H0A–H9Z A L1G–L1Z A T1Y–T6V 51 J0A–J2W B L2A–L2C B T6X–T7W 54 J2X–J3G A L2E–L2W A T7X–T8N 51 J3H–J3K B L2X–L3N B T8P–T8Z 54 J3L–J3N A L3P–L3T A T9A–T9E 51 J3P–J3T B L3V–L3W B T9G–T9Z 54 J3V–J4Z A L3X–L9T A British Columbia J5A–J6H B L9V–L9Z B (Express) J6J–J6R A M0A–M9Z A V0A–V1L B J6S–J6V B N0A–N1Z B V1M A J6W–J7R A N2A–N2V A V1N–V2V B J7S–J8N B N2W–N5T B V2W–V3E A J8P–J9C A N5V–N6N A V3G B J9E–J9Z B N6P–N8M B V3H–V4S A Quebec (Ground) N8N–N9K A V4T B G0A 51 N9L–P9Z B V4V–V7Z A G0B–G0L 54 Ontario (Ground) V8A–V9Z B G0M–G0S 51 K0A–K0H 51 British Columbia G0T–G0W 54 K0J 54 (Ground) G0X–G3K 51 K0K–K7T 51 V0A–V0L 54 G3L–G4Z 54 K7V–K8H 54 V0M 51 G5A 51 K8J–N9Z 51 V0N–V1L 54 G5B–G5T 54 P0A–P9Z 54 V1M 51 G5V–G6Z 51 Manitoba V1N–V2V 54 G7A–G8S 54 R0A–R2B B 54 V2W–V3E 51 G8T–H0L 51 R2C–R4A A 51 V3G 54 HOM 54 R4B–R9Z B 54 V3H–V7Z 51 1 T here is no FedEx Envelope or H0N–J0L 51 Saskatchewan (Express) V8A–V8K 54 FedEx Pak pricing for FedEx International Economy. The J0M 54 S0A–S9Z B V8L–V9E 51 FedEx International Economy J0N–J0V 51 Saskatchewan (Ground) V9G–V9Z 54 1-lb. rate will apply for items J0W–J0Z 54 S0A–S4M 54 Northwest Territories, in any packaging up to 1 lb. J1A–J9C 51 S4N–S4Z 51 Nunavut and Yukon 2 C ountry and zone alignments J9E 54 S5A–S7G 54 X0A–Y9Z B 54 are subject to change without notice. Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone.

28 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 54.40 $ 24.40 $ 23.94 $ 18.68 ** ** FedEx® Pak * * * * * * 1 lb. $ 59.18 $ 29.18 $ 27.18 $ 19.71 $ 18.22 $ 16.07 2 lbs. 59.56 29.56 28.71 20.05 18.96 16.37 3 63.09 33.09 31.20 20.39 19.27 17.05 4 65.67 35.67 33.65 21.01 19.85 17.34 5 66.45 36.45 34.25 21.61 20.45 17.64 6 71.29 41.29 36.15 22.56 21.34 19.06 7 71.79 41.79 37.31 23.52 22.24 19.37 8 72.16 42.16 39.27 24.46 23.13 20.10 9 72.69 42.69 40.62 25.75 24.31 20.30 10 73.07 43.07 40.82 26.97 24.51 20.50 11 79.25 49.25 43.76 28.19 26.66 24.34 12 81.27 51.27 45.22 30.60 28.07 24.87 13 81.98 51.98 45.72 31.78 30.05 27.11 14 82.85 52.85 47.49 33.34 31.54 27.41 15 83.23 53.23 49.32 35.67 32.74 27.72 16 85.18 55.18 50.36 37.37 33.51 29.25 17 89.94 59.94 52.92 37.64 34.54 30.20 Shipments in All Other Packaging / Maximum Weight Lbs. 18 90.42 60.42 54.50 39.80 35.70 32.10 19 90.81 60.81 55.96 40.42 37.11 32.92 20 91.13 61.13 57.00 40.62 38.39 33.23 21 93.80 63.80 58.53 43.79 40.18 34.05 22 96.72 66.72 60.59 45.13 41.42 36.50 23 97.09 67.09 61.63 47.31 42.43 38.08 24 98.87 68.87 63.16 48.25 43.40 39.05 25 99.23 69.23 64.63 48.45 44.81 39.33 26 103.47 73.47 66.03 49.91 46.15 41.82 27 103.90 73.90 67.12 51.67 47.63 43.18 28 105.45 75.45 69.20 51.96 49.16 44.49 29 105.83 75.83 70.67 54.61 50.42 45.79 30 106.17 76.17 71.83 57.31 50.62 46.09 31 109.07 79.07 73.17 57.70 50.82 46.86 32 111.33 81.33 74.69 57.90 51.04 49.10 33 113.27 83.27 76.34 60.22 55.26 50.47 34 115.06 85.06 77.67 62.09 56.99 51.47 35 116.88 86.88 79.88 63.35 58.15 52.47 36 120.48 90.48 81.34 64.33 59.05 53.96 37 120.85 90.85 82.86 64.54 60.14 54.25 38 121.06 91.06 84.33 68.17 61.15 54.55 39 121.43 91.43 86.47 68.73 63.09 54.85 40 121.65 91.65 87.87 70.54 63.29 55.09 41 125.70 95.70 89.38 72.28 66.36 59.89 42 127.10 97.10 91.04 75.18 67.45 60.96 43 129.70 99.70 92.56 75.47 68.86 62.14 44 131.95 101.95 94.15 76.29 70.02 63.15 45 136.80 106.80 95.68 76.49 70.33 63.45 1 For FedEx Express Multiweight® per-pound rates, see pp. 56–57. 46 139.72 109.72 97.13 76.69 72.51 64.67 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 141.04 111.04 99.21 80.06 72.73 64.87 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 141.41 111.41 100.67 81.65 74.25 65.07 Any fraction of a pound is rounded up to the next-higher pound. 49 141.68 111.68 102.19 82.30 74.45 65.27 ** One-pound rate applies.

29 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 190.58 160.58 141.29 111.19 98.32 85.81 68 194.19 164.19 143.84 111.59 98.72 86.21 69 194.59 164.59 146.47 111.99 99.12 86.61 70 194.99 164.99 149.41 112.39 99.52 88.74 71 199.70 169.70 152.27 112.80 105.56 89.14 72 200.79 170.79 155.43 118.50 106.17 89.54 73 201.19 171.19 157.69 119.07 106.57 91.57 74 201.59 171.59 158.31 119.47 106.97 91.97 75 202.39 172.39 162.73 120.27 108.88 92.77 76 211.29 181.29 163.53 126.52 109.68 93.57 77 212.18 182.18 166.18 127.32 110.48 94.37 78 212.98 182.98 171.23 128.12 111.28 95.17 79 213.78 183.78 172.57 128.92 112.08 95.97 80 214.58 184.58 173.37 129.72 112.88 96.77 81 220.93 190.93 174.17 130.52 116.79 97.57 82 221.73 191.73 182.95 131.32 117.94 100.38 83 222.53 192.53 185.51 134.48 119.52 101.26 84 223.33 193.33 187.59 136.16 120.32 102.06 85 224.13 194.13 188.44 136.96 125.88 102.86 86 234.83 204.83 192.52 137.76 126.68 103.66 87 235.91 205.91 193.47 138.56 127.48 104.46 88 236.71 206.71 194.27 139.36 128.28 105.26 89 237.51 207.51 195.07 140.16 129.08 106.06 90 238.31 208.31 197.78 140.96 129.88 106.86 91 247.83 217.83 198.58 141.76 130.68 107.85 92 248.79 218.79 204.96 142.56 131.48 108.65 93 249.59 219.59 207.08 143.36 132.28 109.45 94 250.39 220.39 207.88 145.44 133.08 110.25 95 251.19 221.19 208.68 148.33 133.88 111.19 96 260.65 230.65 209.48 149.13 136.80 113.69 97 261.60 231.60 210.28 149.93 137.60 114.49 98 262.40 232.40 212.40 150.73 138.40 119.06 1 F or FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 263.20 233.20 213.20 151.53 139.20 120.95 2 S ome exceptions apply. See fedex.com/uspackages for details. 100 264.00 234.00 214.00 164.00 140.00 126.00 3 By 8 p.m. to residences.

30 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 311.52 276.12 252.52 193.52 165.20 148.68 119 314.16 278.46 254.66 195.16 166.60 149.94 120 316.80 280.80 256.80 196.80 168.00 151.20 121 319.44 283.14 258.94 198.44 169.40 152.46 122 322.08 285.48 261.08 200.08 170.80 153.72 123 324.72 287.82 263.22 201.72 172.20 154.98 124 327.36 290.16 265.36 203.36 173.60 156.24 125 330.00 292.50 267.50 205.00 175.00 157.50 126 332.64 294.84 269.64 206.64 176.40 158.76 127 335.28 297.18 271.78 208.28 177.80 160.02 128 337.92 299.52 273.92 209.92 179.20 161.28 129 340.56 301.86 276.06 211.56 180.60 162.54 130 343.20 304.20 278.20 213.20 182.00 163.80 131 345.84 306.54 280.34 214.84 183.40 165.06 132 348.48 308.88 282.48 216.48 184.80 166.32 133 351.12 311.22 284.62 218.12 186.20 167.58 134 353.76 313.56 286.76 219.76 187.60 168.84 135 356.40 315.90 288.90 221.40 189.00 170.10 136 359.04 318.24 291.04 223.04 190.40 171.36 137 361.68 320.58 293.18 224.68 191.80 172.62 138 364.32 322.92 295.32 226.32 193.20 173.88 139 366.96 325.26 297.46 227.96 194.60 175.14 140 369.60 327.60 299.60 229.60 196.00 176.40 141 372.24 329.94 301.74 231.24 197.40 177.66 142 374.88 332.28 303.88 232.88 198.80 178.92 143 377.52 334.62 306.02 234.52 200.20 180.18 144 380.16 336.96 308.16 236.16 201.60 181.44 145 382.80 339.30 310.30 237.80 203.00 182.70 146 385.44 341.64 312.44 239.44 204.40 183.96 147 388.08 343.98 314.58 241.08 205.80 185.22 148 390.72 346.32 316.72 242.72 207.20 186.48 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 393.36 348.66 318.86 244.36 208.60 187.74 2 Some exceptions apply. See fedex.com/uspackages for details. 150 396.00 351.00 321.00 246.00 210.00 189.00 3 By 8 p.m. to residences.

31 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 59.06 $ 29.06 $ 28.57 $ 19.44 ** ** FedEx® Pak * * * * * * 1 lb. $ 73.20 $ 43.20 $ 37.04 $ 20.52 $ 18.99 $ 16.24 2 lbs. 73.75 43.75 39.24 20.94 19.93 16.54 3 78.19 48.19 41.51 21.61 20.58 18.19 4 80.49 50.49 44.01 22.36 21.28 18.77 5 80.72 50.72 44.39 23.11 21.98 19.06 6 84.64 54.64 50.56 23.97 22.83 20.78 7 87.72 57.72 52.76 27.10 25.02 22.80 8 89.37 59.37 54.28 29.32 27.29 24.10 9 89.77 59.77 56.62 31.58 28.50 24.30 10 90.23 60.23 58.88 32.65 30.39 24.50 11 99.39 69.39 61.44 33.59 32.00 27.05 12 101.69 71.69 64.57 37.52 33.87 30.97 13 104.37 74.37 67.80 38.57 35.62 32.57 14 104.77 74.77 70.44 40.27 37.48 32.91 15 105.17 75.17 72.89 42.52 38.39 34.96 16 112.93 82.93 73.56 43.95 39.67 36.06 17 115.70 85.70 75.99 45.24 40.85 37.20 Shipments in All Other Packaging / Maximum Weight Lbs. 18 115.98 85.98 76.85 47.77 42.20 38.37 19 116.36 86.36 80.11 48.03 43.36 39.68 20 116.73 86.73 82.48 50.09 45.22 41.08 21 120.70 90.70 84.08 52.02 46.98 41.28 22 125.73 95.73 85.86 52.87 49.24 45.07 23 126.24 96.24 87.49 57.88 50.33 46.09 24 126.64 96.64 88.96 58.39 52.33 47.87 25 127.03 97.03 90.80 59.61 53.82 49.28 26 134.73 104.73 93.37 61.24 55.30 50.64 27 135.51 105.51 95.95 62.94 56.92 51.89 28 135.88 105.88 98.45 63.14 58.78 53.49 29 136.27 106.27 100.28 64.32 59.88 54.79 30 136.61 106.61 101.39 68.10 61.50 56.28 31 139.61 109.61 102.55 68.48 63.57 57.93 32 142.22 112.22 104.32 74.38 64.98 59.47 33 148.56 118.56 106.40 74.97 66.67 61.01 34 149.20 119.20 108.78 75.17 67.90 61.31 35 149.55 119.55 110.93 75.37 69.96 64.03 36 151.90 121.90 113.31 79.09 71.50 65.46 37 160.07 130.07 114.84 79.47 72.53 65.93 38 160.89 130.89 117.16 81.54 73.63 66.23 39 161.24 131.24 119.91 81.80 75.57 66.51 40 161.59 131.59 122.79 83.95 77.57 66.82 41 167.85 137.85 124.37 87.98 79.45 72.75 42 168.48 138.48 126.22 91.73 81.38 74.52 43 170.69 140.69 128.91 92.11 83.07 76.07 44 178.07 148.07 131.24 92.31 84.09 76.59 45 183.82 153.82 134.04 92.70 86.16 77.00 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 184.40 154.40 136.32 100.12 87.12 77.20 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 186.66 156.66 139.12 100.87 87.32 77.40 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 186.97 156.97 141.88 101.07 90.83 77.60 Any fraction of a pound is rounded up to the next-higher pound. 49 187.17 157.17 144.69 101.42 91.19 77.80 ** One-pound rate applies.

32 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 269.44 239.44 204.77 139.54 115.34 110.24 68 270.83 240.83 208.55 140.59 116.27 110.64 69 271.23 241.23 211.98 141.02 118.85 111.04 70 271.63 241.63 216.39 148.32 129.53 114.16 71 272.03 242.03 219.82 149.05 131.28 114.56 72 279.14 249.14 223.24 149.45 131.68 114.96 73 284.34 254.34 228.25 149.85 132.08 115.36 74 284.87 254.87 228.77 150.25 132.48 115.76 75 285.67 255.67 234.43 151.05 133.28 116.56 76 292.77 262.77 235.23 151.85 134.08 117.36 77 301.57 271.57 236.03 152.65 134.88 118.16 78 302.45 272.45 246.82 153.45 135.68 118.96 79 303.25 273.25 251.34 154.25 136.48 119.76 80 304.05 274.05 255.39 155.05 137.28 120.56 81 304.85 274.85 259.72 155.85 138.08 122.56 82 305.65 275.65 263.90 165.54 140.10 127.69 83 306.45 276.45 268.19 170.63 140.90 128.49 84 307.25 277.25 272.33 171.43 141.70 129.29 85 308.05 278.05 274.83 172.23 144.93 136.04 86 324.05 294.05 275.63 173.03 149.40 136.84 87 331.54 301.54 276.43 173.83 150.20 137.64 88 332.34 302.34 280.75 174.63 151.00 138.44 89 333.14 303.14 284.11 175.43 151.80 139.24 90 333.94 303.94 284.91 176.23 152.60 140.04 91 345.71 315.71 285.71 177.03 153.40 140.84 92 346.89 316.89 294.67 177.83 154.20 143.90 93 347.69 317.69 295.58 178.63 155.00 144.70 94 351.20 321.20 302.24 179.43 155.80 145.50 95 352.00 322.00 303.04 180.23 156.60 146.30 96 352.80 322.80 303.84 181.03 157.40 147.10 97 353.60 323.60 304.64 181.83 158.20 147.90 98 354.40 324.40 311.66 182.63 159.00 148.70 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 355.20 325.20 312.46 183.43 159.80 149.50 2 Some exceptions apply. See fedex.com/uspackages for details. 100 356.00 326.00 316.00 196.00 168.00 155.00 3 By 8 p.m. to residences.

33 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 420.08 384.68 372.88 231.28 198.24 182.90 119 423.64 387.94 376.04 233.24 199.92 184.45 120 427.20 391.20 379.20 235.20 201.60 186.00 121 430.76 394.46 382.36 237.16 203.28 187.55 122 434.32 397.72 385.52 239.12 204.96 189.10 123 437.88 400.98 388.68 241.08 206.64 190.65 124 441.44 404.24 391.84 243.04 208.32 192.20 125 445.00 407.50 395.00 245.00 210.00 193.75 126 448.56 410.76 398.16 246.96 211.68 195.30 127 452.12 414.02 401.32 248.92 213.36 196.85 128 455.68 417.28 404.48 250.88 215.04 198.40 129 459.24 420.54 407.64 252.84 216.72 199.95 130 462.80 423.80 410.80 254.80 218.40 201.50 131 466.36 427.06 413.96 256.76 220.08 203.05 132 469.92 430.32 417.12 258.72 221.76 204.60 133 473.48 433.58 420.28 260.68 223.44 206.15 134 477.04 436.84 423.44 262.64 225.12 207.70 135 480.60 440.10 426.60 264.60 226.80 209.25 136 484.16 443.36 429.76 266.56 228.48 210.80 137 487.72 446.62 432.92 268.52 230.16 212.35 138 491.28 449.88 436.08 270.48 231.84 213.90 139 494.84 453.14 439.24 272.44 233.52 215.45 140 498.40 456.40 442.40 274.40 235.20 217.00 141 501.96 459.66 445.56 276.36 236.88 218.55 142 505.52 462.92 448.72 278.32 238.56 220.10 143 509.08 466.18 451.88 280.28 240.24 221.65 144 512.64 469.44 455.04 282.24 241.92 223.20 145 516.20 472.70 458.20 284.20 243.60 224.75 146 519.76 475.96 461.36 286.16 245.28 226.30 147 523.32 479.22 464.52 288.12 246.96 227.85 148 526.88 482.48 467.68 290.08 248.64 229.40 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 530.44 485.74 470.84 292.04 250.32 230.95 2 Some exceptions apply. See fedex.com/uspackages for details. 150 534.00 489.00 474.00 294.00 252.00 232.50 3 By 8 p.m. to residences.

34 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 67.09 $ 37.09 $ 35.49 $ 20.28 ** ** FedEx® Pak * * * * * * 1 lb. $ 85.95 $ 55.95 $ 49.87 $ 22.29 $ 19.80 $ 16.41 2 lbs. 91.10 61.10 56.25 22.49 20.58 16.71 3 97.66 67.66 62.39 23.81 21.78 18.55 4 105.68 75.68 67.58 25.78 23.57 20.16 5 107.27 77.27 71.89 28.65 25.63 21.27 6 116.89 86.89 79.98 31.23 27.93 24.29 7 120.78 90.78 85.59 33.87 30.29 26.25 8 124.71 94.71 90.39 36.23 32.41 27.14 9 130.78 100.78 96.33 39.15 35.02 28.97 10 131.80 101.80 98.08 42.17 37.71 30.56 11 151.00 121.00 108.00 42.76 39.44 32.77 12 153.72 123.72 113.95 46.53 41.61 35.75 13 156.51 126.51 119.38 47.23 43.21 37.53 14 162.04 132.04 125.46 51.46 46.02 39.60 15 164.33 134.33 128.70 53.96 48.26 41.38 16 173.79 143.79 136.03 56.32 50.38 42.81 17 181.81 151.81 139.89 58.74 52.54 44.59 Shipments in All Other Packaging / Maximum Weight Lbs. 18 182.73 152.73 144.10 60.87 54.46 46.30 19 186.78 156.78 147.54 62.68 56.07 47.91 20 188.15 158.15 151.53 65.09 58.23 50.21 21 197.59 167.59 160.58 67.54 60.42 50.45 22 201.91 171.91 164.72 72.06 62.08 54.13 23 206.68 176.68 169.29 74.65 64.32 56.15 24 209.20 179.20 171.25 74.91 66.37 57.57 25 215.20 185.20 173.96 75.61 67.63 59.48 26 225.92 195.92 184.38 81.41 70.14 61.43 27 230.77 200.77 189.10 83.47 71.93 63.74 28 236.16 206.16 194.34 84.49 73.58 65.34 29 241.00 211.00 199.04 84.69 75.76 67.23 30 241.49 211.49 199.52 87.62 78.38 69.08 31 250.32 220.32 208.11 89.99 80.50 69.38 32 254.99 224.99 212.65 92.55 82.79 73.35 33 259.45 229.45 216.99 98.41 85.09 74.95 34 264.51 234.51 221.90 99.00 86.88 76.66 35 265.02 235.02 222.40 99.20 88.75 78.87 36 274.61 244.61 231.73 101.27 90.59 80.70 37 283.52 253.52 237.45 101.50 92.78 82.13 38 284.58 254.58 241.38 105.30 95.13 84.49 39 289.08 259.08 245.80 105.68 96.73 85.92 40 289.55 259.55 246.26 110.70 99.03 86.22 41 298.83 268.83 255.28 111.98 100.19 89.31 42 302.37 272.37 258.73 115.63 102.23 91.32 43 309.54 279.54 265.70 116.00 103.78 93.04 44 314.32 284.32 270.35 123.19 106.13 95.11 45 317.52 287.52 273.45 124.99 107.68 95.41 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 322.12 292.12 278.05 127.49 109.84 99.03 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 322.58 292.58 278.51 127.75 111.67 100.81 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 322.78 292.78 278.71 131.95 113.67 101.75 Any fraction of a pound is rounded up to the next-higher pound. 49 322.98 292.98 278.91 132.38 113.88 102.05 ** One-pound rate applies.

35 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 442.29 412.29 391.21 172.04 142.86 134.38 68 442.69 412.69 391.61 172.44 146.81 139.07 69 443.09 413.09 392.01 172.89 147.21 139.54 70 443.49 413.49 392.41 181.71 152.36 141.05 71 444.64 414.64 393.52 182.60 152.88 141.45 72 464.19 434.19 412.22 183.00 153.28 142.60 73 466.15 436.15 414.10 187.00 154.02 143.00 74 466.55 436.55 414.50 187.40 154.42 143.40 75 467.35 437.35 415.42 188.20 155.22 144.20 76 473.38 443.38 433.73 189.00 156.02 145.00 77 474.18 444.18 435.57 189.80 159.19 145.80 78 474.98 444.98 436.37 190.60 162.26 146.60 79 480.27 450.27 441.64 191.40 163.06 147.40 80 481.65 451.65 443.01 192.20 163.86 148.20 81 507.61 477.61 468.84 193.00 164.66 149.00 82 510.21 480.21 471.43 204.50 165.46 154.85 83 511.01 481.01 472.23 205.65 166.26 158.80 84 511.81 481.81 473.03 206.45 168.74 165.89 85 512.61 482.61 473.83 211.56 177.37 174.74 86 514.03 484.03 475.25 212.36 178.24 175.63 87 531.93 501.93 493.07 213.16 179.04 176.43 88 533.72 503.72 494.86 213.96 179.84 177.23 89 535.55 505.55 496.67 214.76 180.64 178.03 90 554.60 524.60 515.63 215.56 181.44 178.83 91 556.51 526.51 517.54 216.36 182.24 179.63 92 557.33 527.33 518.35 224.71 183.04 180.43 93 573.14 543.14 534.08 225.56 183.84 181.23 94 574.73 544.73 535.66 235.94 184.64 182.03 95 575.53 545.53 536.46 236.98 185.44 182.83 96 577.95 547.95 538.88 237.78 194.44 188.87 97 579.52 549.52 540.43 238.58 195.34 189.67 98 580.32 550.32 541.23 239.38 196.14 190.47 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 591.11 561.11 551.98 240.25 200.78 191.27 2 Some exceptions apply. See fedex.com/uspackages for details. 100 616.00 586.00 577.00 256.00 223.00 204.00 3 By 8 p.m. to residences.

36 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 726.88 691.48 680.86 302.08 263.14 240.72 119 733.04 697.34 686.63 304.64 265.37 242.76 120 739.20 703.20 692.40 307.20 267.60 244.80 121 745.36 709.06 698.17 309.76 269.83 246.84 122 751.52 714.92 703.94 312.32 272.06 248.88 123 757.68 720.78 709.71 314.88 274.29 250.92 124 763.84 726.64 715.48 317.44 276.52 252.96 125 770.00 732.50 721.25 320.00 278.75 255.00 126 776.16 738.36 727.02 322.56 280.98 257.04 127 782.32 744.22 732.79 325.12 283.21 259.08 128 788.48 750.08 738.56 327.68 285.44 261.12 129 794.64 755.94 744.33 330.24 287.67 263.16 130 800.80 761.80 750.10 332.80 289.90 265.20 131 806.96 767.66 755.87 335.36 292.13 267.24 132 813.12 773.52 761.64 337.92 294.36 269.28 133 819.28 779.38 767.41 340.48 296.59 271.32 134 825.44 785.24 773.18 343.04 298.82 273.36 135 831.60 791.10 778.95 345.60 301.05 275.40 136 837.76 796.96 784.72 348.16 303.28 277.44 137 843.92 802.82 790.49 350.72 305.51 279.48 138 850.08 808.68 796.26 353.28 307.74 281.52 139 856.24 814.54 802.03 355.84 309.97 283.56 140 862.40 820.40 807.80 358.40 312.20 285.60 141 868.56 826.26 813.57 360.96 314.43 287.64 142 874.72 832.12 819.34 363.52 316.66 289.68 143 880.88 837.98 825.11 366.08 318.89 291.72 144 887.04 843.84 830.88 368.64 321.12 293.76 145 893.20 849.70 836.65 371.20 323.35 295.80 146 899.36 855.56 842.42 373.76 325.58 297.84 147 905.52 861.42 848.19 376.32 327.81 299.88 148 911.68 867.28 853.96 378.88 330.04 301.92 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 917.84 873.14 859.73 381.44 332.27 303.96 2 Some exceptions apply. See fedex.com/uspackages for details. 150 924.00 879.00 865.50 384.00 334.50 306.00 3 By 8 p.m. to residences.

37 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 69.14 $ 39.14 $ 37.76 $ 23.04 ** ** FedEx® Pak * * * * * * 1 lb. $ 92.68 $ 62.68 $ 55.97 $ 26.22 $ 22.44 $ 18.35 2 lbs. 97.30 67.30 61.94 27.95 24.38 18.68 3 106.92 76.92 68.62 30.78 26.84 20.72 4 114.22 84.22 75.20 35.94 31.34 23.28 5 114.97 84.97 81.76 39.91 34.81 24.23 6 129.39 99.39 87.16 43.59 38.01 28.55 7 134.27 104.27 94.73 47.61 41.53 29.11 8 141.07 111.07 100.85 51.96 45.31 31.29 9 141.76 111.76 107.31 55.77 48.64 33.79 10 144.32 114.32 109.00 59.59 51.96 36.34 11 170.63 140.63 121.46 59.98 55.55 38.40 12 177.21 147.21 127.02 67.29 58.69 42.84 13 181.83 151.83 132.90 71.32 62.21 45.34 14 182.30 152.30 138.53 75.44 65.79 48.04 15 183.23 153.23 144.11 78.36 68.33 50.13 16 200.82 170.82 149.42 80.91 70.56 51.73 17 202.58 172.58 154.25 84.80 73.94 54.24 Shipments in All Other Packaging / Maximum Weight Lbs. 18 202.78 172.78 157.44 87.72 76.50 56.27 19 202.98 172.98 160.76 91.30 79.62 58.32 20 204.25 174.25 166.96 95.56 83.33 60.74 21 209.97 179.97 172.45 98.79 86.14 60.99 22 223.98 193.98 183.11 101.55 88.56 64.84 23 228.84 198.84 187.73 104.46 91.09 66.73 24 231.92 201.92 192.41 108.51 94.63 69.24 25 232.63 202.63 196.30 112.25 97.88 71.61 26 246.61 216.61 202.75 115.91 101.09 73.92 27 248.01 218.01 207.90 120.02 104.66 76.41 28 254.42 224.42 212.13 122.85 107.15 78.34 29 255.07 225.07 216.34 125.78 109.69 80.37 30 257.04 227.04 220.71 129.91 113.28 82.88 31 267.18 237.18 226.79 132.81 115.82 84.78 32 268.20 238.20 231.66 136.02 118.63 87.02 33 284.16 254.16 236.43 138.93 121.16 89.40 34 285.76 255.76 240.68 143.80 125.40 91.57 35 286.02 256.02 245.56 144.30 127.88 93.87 36 291.18 261.18 250.63 149.60 130.50 94.20 37 306.84 276.84 256.63 150.14 133.88 98.21 38 308.41 278.41 262.77 150.34 136.58 100.53 39 308.61 278.61 268.29 153.50 139.30 102.75 40 308.97 278.97 272.64 163.32 142.44 103.67 41 316.12 286.12 279.80 166.33 145.05 107.36 42 320.48 290.48 284.15 169.85 148.12 110.12 43 328.27 298.27 291.94 172.69 150.59 112.17 44 336.42 306.42 297.62 175.75 153.26 114.48 45 339.46 309.46 303.14 178.21 155.41 116.98 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 347.90 317.90 307.15 180.91 156.98 119.02 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 349.16 319.16 312.83 183.44 157.18 121.59 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 351.57 321.57 315.30 186.14 157.38 123.62 Any fraction of a pound is rounded up to the next-higher pound. 49 351.82 321.82 315.55 186.42 157.58 125.93 ** One-pound rate applies.

38 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 485.71 455.71 437.83 243.72 202.66 166.81 68 487.97 457.97 444.10 244.12 203.06 173.20 69 488.37 458.37 449.63 244.52 203.94 173.84 70 490.00 460.00 450.19 244.92 221.24 178.24 71 490.84 460.84 451.01 245.32 222.97 179.74 72 506.57 476.57 466.63 245.72 223.37 182.24 73 508.15 478.15 468.20 246.12 227.04 183.02 74 508.55 478.55 468.60 246.52 227.44 183.42 75 509.35 479.35 469.40 247.32 232.03 184.22 76 513.00 483.00 476.48 251.41 233.69 185.02 77 533.43 503.43 484.04 269.44 234.49 185.82 78 535.94 505.94 499.35 271.25 245.74 186.62 79 543.70 513.70 507.11 286.87 246.87 187.42 80 545.39 515.39 508.80 288.44 247.67 188.22 81 577.83 547.83 541.24 294.24 248.47 189.10 82 581.08 551.08 544.49 295.04 249.27 203.27 83 581.88 551.88 545.29 295.84 250.07 205.47 84 582.68 552.68 546.09 296.64 250.87 206.27 85 583.48 553.48 546.89 302.79 261.13 213.75 86 590.51 560.51 554.51 303.87 262.16 214.55 87 593.42 563.42 556.83 321.68 262.96 215.35 88 594.22 564.22 557.63 323.47 263.76 216.15 89 595.02 565.02 558.43 324.27 264.56 216.95 90 595.82 565.82 559.23 325.07 265.36 217.75 91 596.62 566.62 560.03 325.87 266.16 218.55 92 597.42 567.42 560.83 326.67 266.96 219.35 93 598.22 568.22 561.63 327.47 267.76 220.15 94 599.02 569.02 562.43 328.27 268.56 220.95 95 600.47 570.47 563.88 329.07 269.36 221.75 96 629.17 599.17 592.58 329.87 274.12 222.55 97 634.22 604.22 595.45 336.79 274.92 223.35 98 635.02 605.02 598.42 337.59 275.73 224.15 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 642.40 612.40 605.81 339.38 291.78 225.36 2 Some exceptions apply. See fedex.com/uspackages for details. 100 663.00 633.00 624.00 371.00 312.00 248.00 3 By 8 p.m. to residences.

39 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 782.34 746.94 736.32 437.78 368.16 292.64 119 788.97 753.27 742.56 441.49 371.28 295.12 120 795.60 759.60 748.80 445.20 374.40 297.60 121 802.23 765.93 755.04 448.91 377.52 300.08 122 808.86 772.26 761.28 452.62 380.64 302.56 123 815.49 778.59 767.52 456.33 383.76 305.04 124 822.12 784.92 773.76 460.04 386.88 307.52 125 828.75 791.25 780.00 463.75 390.00 310.00 126 835.38 797.58 786.24 467.46 393.12 312.48 127 842.01 803.91 792.48 471.17 396.24 314.96 128 848.64 810.24 798.72 474.88 399.36 317.44 129 855.27 816.57 804.96 478.59 402.48 319.92 130 861.90 822.90 811.20 482.30 405.60 322.40 131 868.53 829.23 817.44 486.01 408.72 324.88 132 875.16 835.56 823.68 489.72 411.84 327.36 133 881.79 841.89 829.92 493.43 414.96 329.84 134 888.42 848.22 836.16 497.14 418.08 332.32 135 895.05 854.55 842.40 500.85 421.20 334.80 136 901.68 860.88 848.64 504.56 424.32 337.28 137 908.31 867.21 854.88 508.27 427.44 339.76 138 914.94 873.54 861.12 511.98 430.56 342.24 139 921.57 879.87 867.36 515.69 433.68 344.72 140 928.20 886.20 873.60 519.40 436.80 347.20 141 934.83 892.53 879.84 523.11 439.92 349.68 142 941.46 898.86 886.08 526.82 443.04 352.16 143 948.09 905.19 892.32 530.53 446.16 354.64 144 954.72 911.52 898.56 534.24 449.28 357.12 145 961.35 917.85 904.80 537.95 452.40 359.60 146 967.98 924.18 911.04 541.66 455.52 362.08 147 974.61 930.51 917.28 545.37 458.64 364.56 148 981.24 936.84 923.52 549.08 461.76 367.04 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 987.87 943.17 929.76 552.79 464.88 369.52 2 Some exceptions apply. See fedex.com/uspackages for details. 150 994.50 949.50 936.00 556.50 468.00 372.00 3 By 8 p.m. to residences.

40 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 69.71 $ 39.71 $ 38.14 $ 28.31 ** ** FedEx® Pak * * * * * * 1 lb. $ 95.99 $ 65.99 $ 60.66 $ 32.22 $ 27.32 $ 20.98 2 lbs. 102.59 72.59 68.50 35.65 30.80 22.37 3 112.71 82.71 73.21 40.95 35.39 26.00 4 117.29 87.29 82.97 47.33 40.89 27.36 5 118.59 88.59 84.80 52.85 45.67 31.04 6 133.96 103.96 95.89 58.77 50.77 36.46 7 138.23 108.23 102.70 66.10 57.11 38.47 8 146.20 116.20 109.62 73.13 63.18 42.23 9 147.01 117.01 113.24 79.56 68.74 45.28 10 149.11 119.11 114.11 84.94 73.38 48.10 11 176.84 146.84 131.47 86.33 79.21 51.34 12 183.01 153.01 137.90 98.79 85.34 54.52 13 183.63 153.63 143.49 105.22 90.89 57.90 14 183.83 153.83 149.04 111.65 96.46 60.84 15 184.83 154.83 153.93 117.55 101.55 64.14 16 204.61 174.61 159.69 122.72 106.02 66.83 17 207.30 177.30 163.40 128.26 110.80 69.52 Shipments in All Other Packaging / Maximum Weight Lbs. 18 207.57 177.57 166.99 133.55 115.39 72.01 19 207.77 177.77 170.76 138.44 119.59 74.44 20 208.98 178.98 171.82 143.36 123.86 77.21 21 219.30 189.30 185.99 148.45 124.29 80.88 22 226.19 196.19 192.86 153.30 132.44 83.70 23 237.79 207.79 193.55 158.83 137.22 87.14 24 238.96 208.96 199.87 164.60 142.22 90.01 25 239.89 209.89 203.89 169.98 146.86 92.56 26 257.52 227.52 214.84 175.75 151.84 95.44 27 262.17 232.17 219.40 181.72 156.99 97.95 28 262.64 232.64 224.85 186.37 161.01 106.78 29 262.84 232.84 226.84 191.38 165.33 109.93 30 263.85 233.85 227.85 196.61 169.86 113.43 31 283.82 253.82 239.63 201.11 173.74 116.90 32 285.82 255.82 244.53 207.01 178.84 119.80 33 290.38 260.38 251.33 212.54 183.63 123.29 34 290.85 260.85 254.85 218.97 189.18 125.30 35 291.31 261.31 255.31 225.57 194.87 125.51 36 300.46 270.46 264.46 231.62 200.10 125.99 37 316.80 286.80 272.43 237.89 205.53 135.47 38 318.44 288.44 277.87 243.95 210.78 138.31 39 318.64 288.64 282.64 249.88 215.87 141.60 40 319.55 289.55 283.55 255.55 220.77 141.93 41 335.47 305.47 296.50 261.32 225.76 147.26 42 337.07 307.07 301.07 266.91 230.60 150.42 43 342.65 312.65 306.65 267.47 236.03 153.45 44 348.12 318.12 312.12 278.51 240.62 156.22 45 348.68 318.68 312.68 283.59 245.01 156.50 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 359.71 329.71 323.71 288.39 249.15 159.63 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 361.25 331.25 325.25 294.00 253.99 161.13 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 361.45 331.45 325.45 299.24 258.53 161.33 Any fraction of a pound is rounded up to the next-higher pound. 49 361.65 331.65 325.65 304.33 262.93 161.53 ** One-pound rate applies.

41 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 493.33 463.33 453.43 407.02 349.56 231.89 68 493.73 463.73 453.83 412.46 351.46 232.29 69 494.21 464.21 454.30 417.49 352.66 232.69 70 494.61 464.61 454.70 419.73 360.83 233.09 71 495.45 465.45 455.53 420.13 362.00 233.49 72 511.35 481.35 471.32 420.53 378.36 233.89 73 512.95 482.95 472.90 425.04 380.00 234.29 74 513.35 483.35 473.30 431.03 380.54 234.69 75 514.15 484.15 474.10 432.79 388.44 235.49 76 517.84 487.84 481.25 433.59 396.52 236.29 77 538.47 508.47 501.88 435.52 397.33 237.09 78 552.11 522.11 515.51 436.83 398.42 237.89 79 560.05 530.05 523.46 462.73 419.98 238.69 80 561.61 531.61 525.02 465.33 423.74 239.49 81 590.55 560.55 553.96 466.76 424.54 242.35 82 593.45 563.45 556.86 495.13 425.34 259.97 83 594.25 564.25 557.66 502.90 432.04 275.08 84 595.05 565.05 558.46 503.70 436.68 276.60 85 595.85 565.85 559.26 506.27 437.48 277.40 86 596.65 566.65 560.06 507.07 438.28 278.20 87 599.25 569.25 562.66 507.87 439.08 279.00 88 600.52 570.52 563.86 508.67 439.88 279.80 89 625.80 595.80 577.65 509.47 445.31 280.60 90 628.33 598.33 591.74 510.27 449.93 281.40 91 630.83 600.83 594.24 511.07 450.73 282.20 92 639.83 609.83 603.24 511.87 451.53 283.00 93 640.74 610.74 604.14 512.67 452.33 283.80 94 641.54 611.54 604.94 513.47 453.13 284.60 95 642.34 612.34 605.74 529.05 454.52 285.78 96 646.98 616.98 610.39 561.13 472.03 308.64 97 653.28 623.28 616.69 564.34 481.97 310.93 98 667.75 637.75 628.97 565.40 485.09 311.73 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 669.20 639.20 630.20 586.38 486.88 313.47 2 Some exceptions apply. See fedex.com/uspackages for details. 100 670.00 640.00 631.00 605.00 501.00 346.00 3 By 8 p.m. to residences.

42 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 790.60 755.20 744.58 713.90 591.18 408.28 119 797.30 761.60 750.89 719.95 596.19 411.74 120 804.00 768.00 757.20 726.00 601.20 415.20 121 810.70 774.40 763.51 732.05 606.21 418.66 122 817.40 780.80 769.82 738.10 611.22 422.12 123 824.10 787.20 776.13 744.15 616.23 425.58 124 830.80 793.60 782.44 750.20 621.24 429.04 125 837.50 800.00 788.75 756.25 626.25 432.50 126 844.20 806.40 795.06 762.30 631.26 435.96 127 850.90 812.80 801.37 768.35 636.27 439.42 128 857.60 819.20 807.68 774.40 641.28 442.88 129 864.30 825.60 813.99 780.45 646.29 446.34 130 871.00 832.00 820.30 786.50 651.30 449.80 131 877.70 838.40 826.61 792.55 656.31 453.26 132 884.40 844.80 832.92 798.60 661.32 456.72 133 891.10 851.20 839.23 804.65 666.33 460.18 134 897.80 857.60 845.54 810.70 671.34 463.64 135 904.50 864.00 851.85 816.75 676.35 467.10 136 911.20 870.40 858.16 822.80 681.36 470.56 137 917.90 876.80 864.47 828.85 686.37 474.02 138 924.60 883.20 870.78 834.90 691.38 477.48 139 931.30 889.60 877.09 840.95 696.39 480.94 140 938.00 896.00 883.40 847.00 701.40 484.40 141 944.70 902.40 889.71 853.05 706.41 487.86 142 951.40 908.80 896.02 859.10 711.42 491.32 143 958.10 915.20 902.33 865.15 716.43 494.78 144 964.80 921.60 908.64 871.20 721.44 498.24 145 971.50 928.00 914.95 877.25 726.45 501.70 146 978.20 934.40 921.26 883.30 731.46 505.16 147 984.90 940.80 927.57 889.35 736.47 508.62 148 991.60 947.20 933.88 895.40 741.48 512.08 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 998.30 953.60 940.19 901.45 746.49 515.54 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,005.00 960.00 946.50 907.50 751.50 519.00 3 By 8 p.m. to residences.

43 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 73.29 $ 43.29 $ 41.02 $ 31.00 ** ** FedEx® Pak * * * * * * 1 lb. $ 102.78 $ 72.78 $ 64.70 $ 33.74 $ 28.86 $ 21.64 2 lbs. 105.78 75.78 71.32 38.88 33.87 24.11 3 118.20 88.20 78.50 45.03 39.23 26.98 4 125.79 95.79 85.42 51.42 44.79 30.83 5 127.11 97.11 87.30 57.28 49.91 34.03 6 141.38 111.38 97.53 63.66 55.46 37.81 7 146.25 116.25 104.87 70.66 61.56 42.78 8 153.12 123.12 112.30 77.85 67.82 46.82 9 154.55 124.55 119.72 85.36 74.36 51.38 10 156.57 126.57 121.26 92.85 80.89 55.28 11 180.49 150.49 135.44 96.85 86.71 59.28 12 190.10 160.10 142.81 106.74 92.99 63.04 13 197.81 167.81 150.37 111.93 97.52 66.38 14 198.59 168.59 156.93 117.79 102.61 69.90 15 199.45 169.45 162.13 123.00 107.16 72.84 16 215.96 185.96 166.35 129.31 112.65 76.63 17 217.62 187.62 170.13 136.20 118.66 80.47 Shipments in All Other Packaging / Maximum Weight Lbs. 18 217.85 187.85 173.77 142.02 123.90 84.12 19 218.05 188.05 177.67 148.76 129.60 87.58 20 219.21 189.21 181.65 153.87 134.05 90.90 21 228.04 198.04 190.13 159.14 138.65 94.09 22 245.25 215.25 203.75 165.23 143.95 97.49 23 251.35 221.35 208.09 170.66 148.68 100.68 24 254.04 224.04 208.63 177.32 153.70 104.15 25 254.32 224.32 218.32 183.57 159.93 107.67 26 259.80 229.80 223.80 189.87 165.43 111.39 27 265.41 235.41 229.41 196.28 170.99 115.30 28 270.64 240.64 234.64 201.32 175.39 118.82 29 277.56 247.56 239.86 206.37 179.79 122.35 30 278.64 248.64 242.64 210.22 184.64 125.56 31 287.14 257.14 248.53 216.55 188.65 125.92 32 288.38 258.38 252.38 222.55 193.89 132.98 33 303.58 273.58 258.14 225.16 198.35 136.43 34 312.11 282.11 263.77 233.30 203.27 139.63 35 314.74 284.74 269.61 239.17 208.37 143.16 36 316.09 286.09 274.62 246.75 214.96 146.08 37 330.23 300.23 279.33 252.84 220.67 149.02 38 331.65 301.65 283.34 257.80 226.41 152.02 39 335.30 305.30 288.36 260.54 232.44 154.77 40 335.67 305.67 294.56 273.33 238.13 158.03 41 339.00 309.00 300.01 280.45 244.34 160.96 42 340.15 310.15 304.15 287.37 250.36 164.35 43 363.12 333.12 312.14 292.70 255.01 168.01 44 365.47 335.47 317.41 297.67 259.35 171.60 45 365.90 335.90 323.30 303.25 264.20 175.17 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 369.72 339.72 329.61 308.14 268.46 178.64 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 370.72 340.72 334.72 312.90 268.90 182.28 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 376.92 346.92 340.18 318.24 277.26 185.88 Any fraction of a pound is rounded up to the next-higher pound. 49 377.55 347.55 340.73 322.92 278.11 187.73 ** One-pound rate applies.

44 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 532.58 502.58 483.52 438.33 354.58 262.74 68 534.20 504.20 489.44 438.73 354.98 263.14 69 539.67 509.67 494.83 439.92 356.19 263.71 70 540.34 510.34 495.46 459.98 379.25 274.98 71 553.63 523.63 496.28 461.99 383.01 281.81 72 556.48 526.48 511.36 462.39 383.41 284.85 73 565.79 535.79 520.52 462.89 383.81 285.25 74 572.67 542.67 527.27 472.62 384.35 285.65 75 573.47 543.47 528.07 479.31 395.00 286.45 76 577.53 547.53 540.63 483.30 401.16 293.72 77 578.48 548.48 541.89 484.10 406.15 294.52 78 596.02 566.02 559.50 485.63 408.67 295.32 79 621.01 591.01 584.48 490.28 445.26 296.12 80 623.52 593.52 586.99 519.05 448.92 296.92 81 638.81 608.81 602.29 531.33 449.72 298.23 82 640.34 610.34 603.82 532.56 450.52 323.57 83 641.14 611.14 604.62 546.21 451.32 326.11 84 642.04 612.04 605.52 547.58 458.95 326.91 85 646.85 616.85 610.85 548.38 460.00 327.71 86 656.00 626.00 619.47 549.18 462.74 328.51 87 656.98 626.98 620.45 549.98 463.54 331.14 88 658.33 628.33 621.81 554.21 466.99 331.94 89 665.28 635.28 628.69 555.01 467.79 332.74 90 692.78 662.78 654.77 564.18 468.59 333.54 91 695.53 665.53 657.38 580.65 469.39 334.34 92 696.34 666.34 658.18 582.30 470.19 335.14 93 697.14 667.14 658.98 583.10 470.99 335.94 94 697.94 667.94 659.78 583.90 471.79 336.74 95 698.74 668.74 660.58 586.77 475.96 337.54 96 702.69 672.69 661.38 590.39 476.76 338.34 97 703.49 673.49 662.18 592.10 486.79 339.14 98 705.08 675.08 664.26 619.67 493.30 339.94 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 736.86 706.86 700.32 629.65 505.43 354.60 2 Some exceptions apply. See fedex.com/uspackages for details. 100 772.00 742.00 725.00 635.00 556.00 382.00 3 By 8 p.m. to residences.

45 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 910.96 875.56 855.50 749.30 656.08 450.76 119 918.68 882.98 862.75 755.65 661.64 454.58 120 926.40 890.40 870.00 762.00 667.20 458.40 121 934.12 897.82 877.25 768.35 672.76 462.22 122 941.84 905.24 884.50 774.70 678.32 466.04 123 949.56 912.66 891.75 781.05 683.88 469.86 124 957.28 920.08 899.00 787.40 689.44 473.68 125 965.00 927.50 906.25 793.75 695.00 477.50 126 972.72 934.92 913.50 800.10 700.56 481.32 127 980.44 942.34 920.75 806.45 706.12 485.14 128 988.16 949.76 928.00 812.80 711.68 488.96 129 995.88 957.18 935.25 819.15 717.24 492.78 130 1,003.60 964.60 942.50 825.50 722.80 496.60 131 1,011.32 972.02 949.75 831.85 728.36 500.42 132 1,019.04 979.44 957.00 838.20 733.92 504.24 133 1,026.76 986.86 964.25 844.55 739.48 508.06 134 1,034.48 994.28 971.50 850.90 745.04 511.88 135 1,042.20 1,001.70 978.75 857.25 750.60 515.70 136 1,049.92 1,009.12 986.00 863.60 756.16 519.52 137 1,057.64 1,016.54 993.25 869.95 761.72 523.34 138 1,065.36 1,023.96 1,000.50 876.30 767.28 527.16 139 1,073.08 1,031.38 1,007.75 882.65 772.84 530.98 140 1,080.80 1,038.80 1,015.00 889.00 778.40 534.80 141 1,088.52 1,046.22 1,022.25 895.35 783.96 538.62 142 1,096.24 1,053.64 1,029.50 901.70 789.52 542.44 143 1,103.96 1,061.06 1,036.75 908.05 795.08 546.26 144 1,111.68 1,068.48 1,044.00 914.40 800.64 550.08 145 1,119.40 1,075.90 1,051.25 920.75 806.20 553.90 146 1,127.12 1,083.32 1,058.50 927.10 811.76 557.72 147 1,134.84 1,090.74 1,065.75 933.45 817.32 561.54 148 1,142.56 1,098.16 1,073.00 939.80 822.88 565.36 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 1,150.28 1,105.58 1,080.25 946.15 828.44 569.18 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,158.00 1,113.00 1,087.50 952.50 834.00 573.00 3 By 8 p.m. to residences.

46 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 2nd day by 3rd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express FedEx® Overnight® Overnight® Overnight® Saver® Envelope up to 8 oz. $ 75.27 $ 45.27 $ 42.90 $ 31.64 ** ** FedEx® Pak * * * * * * 1 lb. $ 104.79 $ 74.79 $ 68.21 $ 34.48 $ 29.46 $ 24.03 2 lbs. 113.54 83.54 76.11 40.95 35.65 27.90 3 121.33 91.33 83.20 46.98 40.89 31.51 4 129.39 99.39 91.10 53.46 46.53 36.04 5 130.77 100.77 92.21 60.82 52.94 40.42 6 146.19 116.19 103.76 66.62 57.98 45.98 7 154.12 124.12 110.87 73.39 63.88 47.88 8 157.99 127.99 117.81 80.74 70.28 52.28 9 160.75 130.75 125.42 88.64 77.14 59.37 10 162.52 132.52 126.96 95.85 83.44 64.02 11 182.00 152.00 139.52 97.82 90.42 68.60 12 191.71 161.71 146.97 111.02 95.69 72.49 13 199.50 169.50 154.06 117.51 102.27 76.88 14 200.28 170.28 161.70 118.97 106.87 80.87 15 201.15 171.15 167.75 127.32 111.72 85.42 16 218.44 188.44 172.03 132.71 116.45 89.23 17 220.17 190.17 175.70 140.03 121.87 93.23 Shipments in All Other Packaging / Maximum Weight Lbs. 18 220.46 190.46 180.40 143.45 127.74 96.39 19 221.98 191.98 185.05 153.12 133.28 99.89 20 223.90 193.90 185.80 158.70 138.26 104.16 21 240.28 210.28 200.71 164.81 143.18 107.57 22 247.41 217.41 211.10 172.31 148.52 111.58 23 253.57 223.57 212.14 178.72 154.01 112.60 24 258.10 228.10 214.71 185.11 155.24 113.11 25 258.67 228.67 222.67 189.90 166.62 123.15 26 270.05 240.05 233.89 196.70 171.22 126.89 27 280.80 250.80 239.90 202.89 176.59 130.84 28 287.01 257.01 246.73 206.11 180.86 135.04 29 288.37 258.37 252.37 209.99 186.24 139.25 30 291.25 261.25 255.25 212.33 190.96 143.24 31 298.48 268.48 262.48 223.71 196.08 147.12 32 302.80 272.80 266.80 224.85 200.80 151.32 33 313.66 283.66 274.75 227.42 205.91 155.39 34 314.94 284.94 278.94 242.37 210.98 160.11 35 317.59 287.59 280.07 248.32 214.00 160.59 36 323.70 293.70 286.16 254.72 219.53 167.60 37 333.67 303.67 293.10 255.37 227.55 171.43 38 334.67 304.67 298.67 260.38 233.76 174.65 39 340.10 310.10 304.10 275.55 239.84 174.98 40 340.78 310.78 304.78 279.38 245.14 181.31 41 354.27 324.27 318.27 289.23 251.76 185.18 42 361.43 331.43 324.95 296.52 258.09 189.19 43 379.66 349.66 334.09 302.69 263.47 193.58 44 381.49 351.49 341.71 307.27 268.66 197.73 45 382.20 352.20 346.20 313.25 272.66 201.73 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 46 395.84 365.84 353.49 320.85 279.27 206.57 2 Some exceptions apply. See fedex.com/uspackages for details. 3 47 397.21 367.21 358.43 323.52 281.91 210.65 By 8 p.m. to residences. * Based on the package weight, the corresponding rate applies. 48 397.41 367.41 361.32 324.54 286.70 213.92 Any fraction of a pound is rounded up to the next-higher pound. 49 397.61 367.61 361.61 326.38 287.18 214.25 ** One-pound rate applies.

47 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 558.46 528.46 511.84 452.33 358.13 305.25 68 559.98 529.98 519.59 457.86 358.53 309.54 69 567.82 537.82 527.37 465.46 359.76 310.03 70 572.69 542.69 529.73 466.22 383.05 319.60 71 573.84 543.84 530.13 466.62 386.86 324.59 72 582.59 552.59 531.23 467.02 387.26 328.68 73 585.44 555.44 543.95 467.52 387.66 329.09 74 585.84 555.84 545.24 477.35 388.20 329.49 75 586.64 556.64 546.05 484.11 398.96 330.29 76 599.16 569.16 562.21 488.15 405.18 333.82 77 600.42 570.42 563.83 488.95 417.44 349.86 78 601.69 571.69 565.10 490.49 445.86 351.48 79 626.93 596.93 590.33 521.10 450.38 354.76 80 629.46 599.46 592.86 524.25 453.44 355.56 81 644.91 614.91 608.32 536.65 454.24 356.36 82 646.46 616.46 609.87 537.89 455.04 358.10 83 647.26 617.26 610.67 551.69 455.84 367.28 84 648.17 618.17 611.58 553.08 463.54 368.21 85 660.91 630.91 624.31 553.88 464.61 381.93 86 662.26 632.26 625.67 554.68 467.38 383.31 87 663.25 633.25 626.66 555.48 468.18 384.11 88 664.62 634.62 628.03 560.02 471.71 384.91 89 691.88 661.88 655.28 561.41 472.51 385.71 90 704.18 674.18 667.58 586.89 473.31 386.51 91 705.41 675.41 668.81 589.44 474.11 387.31 92 706.21 676.21 669.61 590.24 474.91 388.11 93 707.01 677.01 670.41 591.04 475.71 388.91 94 707.81 677.81 671.21 591.84 476.51 389.71 95 708.61 678.61 672.01 592.64 480.73 390.51 96 709.43 679.43 672.83 596.30 481.53 405.02 97 710.23 680.23 673.63 598.03 491.66 406.48 98 711.84 681.84 675.24 632.50 498.24 407.28 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 99 743.93 713.93 707.33 635.95 526.50 419.32 2 Some exceptions apply. See fedex.com/uspackages for details. 100 801.00 771.00 758.00 673.00 585.00 436.00 3 By 8 p.m. to residences.

48 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates: Zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 945.18 909.78 894.44 794.14 690.30 514.48 119 953.19 917.49 902.02 800.87 696.15 518.84 120 961.20 925.20 909.60 807.60 702.00 523.20 121 969.21 932.91 917.18 814.33 707.85 527.56 122 977.22 940.62 924.76 821.06 713.70 531.92 123 985.23 948.33 932.34 827.79 719.55 536.28 124 993.24 956.04 939.92 834.52 725.40 540.64 125 1,001.25 963.75 947.50 841.25 731.25 545.00 126 1,009.26 971.46 955.08 847.98 737.10 549.36 127 1,017.27 979.17 962.66 854.71 742.95 553.72 128 1,025.28 986.88 970.24 861.44 748.80 558.08 129 1,033.29 994.59 977.82 868.17 754.65 562.44 130 1,041.30 1,002.30 985.40 874.90 760.50 566.80 131 1,049.31 1,010.01 992.98 881.63 766.35 571.16 132 1,057.32 1,017.72 1,000.56 888.36 772.20 575.52 133 1,065.33 1,025.43 1,008.14 895.09 778.05 579.88 134 1,073.34 1,033.14 1,015.72 901.82 783.90 584.24 135 1,081.35 1,040.85 1,023.30 908.55 789.75 588.60 136 1,089.36 1,048.56 1,030.88 915.28 795.60 592.96 137 1,097.37 1,056.27 1,038.46 922.01 801.45 597.32 138 1,105.38 1,063.98 1,046.04 928.74 807.30 601.68 139 1,113.39 1,071.69 1,053.62 935.47 813.15 606.04 140 1,121.40 1,079.40 1,061.20 942.20 819.00 610.40 141 1,129.41 1,087.11 1,068.78 948.93 824.85 614.76 142 1,137.42 1,094.82 1,076.36 955.66 830.70 619.12 143 1,145.43 1,102.53 1,083.94 962.39 836.55 623.48 144 1,153.44 1,110.24 1,091.52 969.12 842.40 627.84 145 1,161.45 1,117.95 1,099.10 975.85 848.25 632.20 146 1,169.46 1,125.66 1,106.68 982.58 854.10 636.56 147 1,177.47 1,133.37 1,114.26 989.31 859.95 640.92 148 1,185.48 1,141.08 1,121.84 996.04 865.80 645.28 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 1,193.49 1,148.79 1,129.42 1,002.77 871.65 649.64 2 Some exceptions apply. See fedex.com/uspackages for details. 150 1,201.50 1,156.50 1,137.00 1,009.50 877.50 654.00 3 By 8 p.m. to residences.

49 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

To Alaska/Hawaii metro To Alaska/Hawaii rural Zones 9 and 10 11 and 12 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Next day by Next day by 2nd day by Commitment2 9 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 9 a.m. 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx ® 6 ® ® FedEx® First Priority Standard 2Day A.M. 2Day First Priority 2Day ®4 ® ®5 ®4 ® Envelope Overnight Overnight Overnight Overnight Overnight up to 8 oz. $ 84.28 $ 54.28 $ 48.77 $ 47.45 ** $ 90.00 $ 60.00 ** FedEx® Pak * * * * * * * * 1 lb. $ 113.00 $ 83.00 $ 71.28 $ 48.82 $ 42.65 $ 114.60 $ 84.60 $ 55.21 2 lbs. 121.01 91.01 80.12 54.50 47.61 122.88 92.88 67.42 3 127.97 97.97 86.84 62.22 54.36 144.67 114.67 68.65 4 140.93 110.93 95.48 66.29 57.92 158.78 128.78 71.65 5 150.07 120.07 102.76 72.05 62.94 168.00 138.00 74.15 6 158.76 128.76 111.48 76.61 71.30 177.67 147.67 80.96 7 167.27 137.27 118.13 85.78 72.14 187.35 157.35 81.65 8 175.58 145.58 124.62 86.71 80.83 194.73 164.73 91.38 9 184.99 154.99 133.37 99.49 81.70 203.75 173.75 96.22 10 194.06 164.06 141.22 107.90 93.84 204.91 174.91 100.29 11 208.28 178.28 151.24 114.39 95.06 227.90 197.90 100.71 12 216.96 186.96 156.90 118.52 96.65 232.23 202.23 101.16 13 226.30 196.30 164.25 122.74 106.73 237.73 207.73 110.16 14 227.25 197.25 172.99 127.54 110.91 238.28 208.28 114.49 15 241.42 211.42 179.76 128.60 116.02 248.53 218.53 120.72 16 249.79 219.79 184.30 134.04 120.79 257.77 227.77 127.52 17 254.66 224.66 188.49 145.53 126.55 264.05 234.05 132.75 Shipments in All Other Packaging / Maximum Weight Lbs. 18 260.23 230.23 193.02 148.50 129.02 273.08 243.08 133.35 19 267.88 237.88 200.00 159.21 138.46 279.44 249.44 145.20 20 272.55 242.55 212.00 160.29 143.36 295.28 265.28 146.80 21 278.13 248.13 213.79 166.46 144.62 302.28 272.28 147.30 22 283.70 253.70 213.99 179.07 150.01 308.32 278.32 157.26 23 290.59 260.59 214.27 185.69 155.56 312.84 282.84 158.26 24 295.52 265.52 219.76 191.16 156.80 318.07 288.07 163.85 25 303.88 273.88 238.89 191.80 173.18 319.75 289.75 181.07 26 308.04 278.04 244.22 204.34 177.70 328.67 298.67 186.65 27 313.81 283.81 249.69 205.61 183.45 333.52 303.52 192.27 28 319.13 289.13 256.47 208.18 189.34 339.80 309.80 199.08 29 323.72 293.72 260.87 212.09 194.11 346.61 316.61 204.65 30 329.05 299.05 265.08 214.83 200.27 347.79 317.79 209.89 31 334.42 304.42 269.79 225.98 205.18 357.88 327.88 216.22 32 340.20 310.20 274.95 227.10 211.65 364.69 334.69 222.00 33 347.21 317.21 281.28 233.14 212.30 371.69 341.69 224.19 34 351.60 321.60 282.57 252.84 215.80 377.98 347.98 224.41 35 352.32 322.32 282.88 254.82 216.15 384.65 354.65 224.66 36 366.65 336.65 289.03 257.76 221.73 392.32 362.32 229.51 373.86 343.86 297.05 258.06 240.50 398.01 368.01 244.55 37 1 F or FedEx Express Multiweight per-pound rates, 38 380.22 350.22 302.84 263.94 243.62 403.67 373.67 246.06 see pp. 56–57. 39 387.09 357.09 317.50 280.52 251.95 404.26 374.26 263.38 2 S ome exceptions apply. See fedex.com/uspackages for details. 40 394.24 364.24 318.97 282.18 256.98 405.27 375.27 265.94 3 By 8 p.m. to residences. Some exceptions apply. 41 401.42 371.42 327.30 301.98 262.60 425.40 395.40 272.08 See fedex.com/uspackages for details. 42 408.95 378.95 328.20 308.89 268.63 427.42 397.42 272.70 4 F edEx First Overnight® is available to Alaska only. 43 416.60 386.60 339.09 309.60 273.59 428.31 398.31 284.79 Service is not available to Hawaii. 5 ® 44 424.97 394.97 351.65 310.35 279.04 445.97 415.97 289.58 F edEx Standard Overnight is available to Alaska metro only. 45 431.21 401.21 354.41 325.08 283.09 448.03 418.03 292.17 6 F edEx 2Day® A.M. is available to Alaska only. 46 438.20 408.20 362.46 326.56 284.48 459.69 429.69 292.43 Service is not available to Hawaii. 47 444.77 414.77 363.27 326.76 284.73 460.86 430.86 292.63 * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded 48 452.54 422.54 372.35 327.79 289.57 461.20 431.20 292.83 up to the next-higher pound. 49 459.12 429.12 373.26 348.37 290.06 463.42 433.42 293.03 ** One-pound rate applies.

50 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

Shipments in All Other Packaging / Maximum Weight Lbs. 67 604.80 574.80 525.47 462.73 361.72 621.58 591.58 365.35 68 605.82 575.82 527.98 466.90 362.12 625.02 595.02 365.75 69 607.06 577.06 533.99 476.50 363.36 625.67 595.67 367.00 70 631.37 601.37 535.04 477.46 386.89 638.56 608.56 390.76 71 633.81 603.81 535.44 478.23 390.74 639.85 609.85 394.67 72 639.45 609.45 536.55 493.56 391.14 645.55 615.55 395.07 73 664.43 634.43 558.24 499.96 391.54 670.78 640.78 395.47 74 666.94 636.94 560.41 500.60 392.09 673.31 643.31 396.02 75 667.85 637.85 561.21 501.40 402.95 674.23 644.23 406.98 76 674.20 644.20 576.38 505.70 409.24 680.65 650.65 413.34 77 690.61 660.61 578.57 506.73 421.62 697.22 667.22 426.08 78 717.83 687.83 580.57 508.33 450.32 724.74 694.74 456.40 79 720.56 690.56 620.55 540.15 454.89 727.50 697.50 459.44 80 721.36 691.36 624.55 548.15 457.98 728.30 698.30 462.61 81 722.16 692.16 625.35 548.95 458.80 729.10 699.10 463.41 82 722.96 692.96 626.15 550.25 459.60 729.90 699.90 464.21 83 723.76 693.76 627.67 576.21 460.40 730.70 700.70 465.01 84 724.56 694.56 658.00 578.81 468.18 731.79 701.79 472.87 85 725.36 695.36 673.48 579.61 469.26 753.59 723.59 473.96 86 726.74 696.74 675.03 582.98 472.07 758.87 728.87 476.80 87 754.28 724.28 675.83 590.98 472.87 761.53 731.53 477.60 88 769.09 739.09 676.63 591.78 476.48 776.49 746.49 481.30 89 770.59 740.59 677.43 602.33 477.28 778.00 748.00 482.10 90 772.16 742.16 686.57 615.71 478.08 779.59 749.59 482.90 91 779.07 749.07 687.49 617.05 478.88 811.39 781.39 483.70 1 F or FedEx Express Multiweight per-pound rates, 92 779.87 749.87 688.29 617.85 479.68 822.31 792.31 484.50 see pp. 56–57. 93 780.67 750.67 689.09 618.65 480.48 830.31 800.31 485.30 2 S ome exceptions apply. See fedex.com/uspackages 94 795.39 765.39 689.89 619.50 481.28 831.11 801.11 486.10 for details. 3 95 796.87 766.87 690.69 636.49 485.55 831.91 801.91 490.42 By 8 p.m. to residences. Some exceptions apply. See fedex.com/uspackages for details. 797.67 767.67 692.58 639.46 486.35 832.71 802.71 491.22 96 4 F edEx First Overnight is available to Alaska only. 97 798.47 768.47 730.24 640.26 496.58 833.51 803.51 501.55 Service is not available to Hawaii. 98 800.35 770.35 734.01 641.06 503.23 834.38 804.38 535.76 5 F edEx Standard Overnight is available to Alaska metro only. 99 837.86 807.86 785.00 643.20 537.00 845.94 815.94 542.37 6 F edEx 2Day A.M. is available to Alaska only. 100 885.00 855.00 797.00 680.00 591.00 903.00 873.00 598.00 Service is not available to Hawaii.

51 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates to Alaska and Hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

Shipments in All Other Packaging / Maximum Weight Lbs. 118 1,044.30 1,008.90 940.46 802.40 697.38 1,065.54 1,030.14 705.64 119 1,053.15 1,017.45 948.43 809.20 703.29 1,074.57 1,038.87 711.62 120 1,062.00 1,026.00 956.40 816.00 709.20 1,083.60 1,047.60 717.60 121 1,070.85 1,034.55 964.37 822.80 715.11 1,092.63 1,056.33 723.58 122 1,079.70 1,043.10 972.34 829.60 721.02 1,101.66 1,065.06 729.56 123 1,088.55 1,051.65 980.31 836.40 726.93 1,110.69 1,073.79 735.54 124 1,097.40 1,060.20 988.28 843.20 732.84 1,119.72 1,082.52 741.52 125 1,106.25 1,068.75 996.25 850.00 738.75 1,128.75 1,091.25 747.50 126 1,115.10 1,077.30 1,004.22 856.80 744.66 1,137.78 1,099.98 753.48 127 1,123.95 1,085.85 1,012.19 863.60 750.57 1,146.81 1,108.71 759.46 128 1,132.80 1,094.40 1,020.16 870.40 756.48 1,155.84 1,117.44 765.44 129 1,141.65 1,102.95 1,028.13 877.20 762.39 1,164.87 1,126.17 771.42 130 1,150.50 1,111.50 1,036.10 884.00 768.30 1,173.90 1,134.90 777.40 131 1,159.35 1,120.05 1,044.07 890.80 774.21 1,182.93 1,143.63 783.38 132 1,168.20 1,128.60 1,052.04 897.60 780.12 1,191.96 1,152.36 789.36 133 1,177.05 1,137.15 1,060.01 904.40 786.03 1,200.99 1,161.09 795.34 134 1,185.90 1,145.70 1,067.98 911.20 791.94 1,210.02 1,169.82 801.32 135 1,194.75 1,154.25 1,075.95 918.00 797.85 1,219.05 1,178.55 807.30 136 1,203.60 1,162.80 1,083.92 924.80 803.76 1,228.08 1,187.28 813.28 137 1,212.45 1,171.35 1,091.89 931.60 809.67 1,237.11 1,196.01 819.26 138 1,221.30 1,179.90 1,099.86 938.40 815.58 1,246.14 1,204.74 825.24 139 1,230.15 1,188.45 1,107.83 945.20 821.49 1,255.17 1,213.47 831.22 140 1,239.00 1,197.00 1,115.80 952.00 827.40 1,264.20 1,222.20 837.20 141 1,247.85 1,205.55 1,123.77 958.80 833.31 1,273.23 1,230.93 843.18 1 F or FedEx Express Multiweight per-pound rates, 142 1,256.70 1,214.10 1,131.74 965.60 839.22 1,282.26 1,239.66 849.16 see pp. 56–57. 143 1,265.55 1,222.65 1,139.71 972.40 845.13 1,291.29 1,248.39 855.14 2 S ome exceptions apply. See fedex.com/uspackages 144 1,274.40 1,231.20 1,147.68 979.20 851.04 1,300.32 1,257.12 861.12 for details. 145 1,283.25 1,239.75 1,155.65 986.00 856.95 1,309.35 1,265.85 867.10 3 By 8 p.m. to residences. Some exceptions apply. See fedex.com/uspackages for details. 146 1,292.10 1,248.30 1,163.62 992.80 862.86 1,318.38 1,274.58 873.08 4 F edEx First Overnight is available to Alaska only. 147 1,300.95 1,256.85 1,171.59 999.60 868.77 1,327.41 1,283.31 879.06 Service is not available to Hawaii. 148 1,309.80 1,265.40 1,179.56 1,006.40 874.68 1,336.44 1,292.04 885.04 5 F edEx Standard Overnight is available to Alaska 149 1,318.65 1,273.95 1,187.53 1,013.20 880.59 1,345.47 1,300.77 891.02 metro only. 6 F edEx 2Day A.M. is available to Alaska only. 150 1,327.50 1,282.50 1,195.50 1,020.00 886.50 1,354.50 1,309.50 897.00 Service is not available to Hawaii.

52 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates From Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii From Alaska/Hawaii Zones 13–16 Zones 13–16 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Delivery Next day by Next day by Next day by 2nd day by 2nd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx ® ® First Priority Standard 2Day® A.M. 2Day® FedEx® First Priority Standard 2Day A.M. 2Day Overnight® Overnight® Overnight® Overnight® Overnight® Overnight® Envelope Service up to 8 oz. $ 61.74 $ 31.74 $ 28.12 $ 27.52 ** 50 lbs. $ 289.66 $ 259.66 $ 229.51 $ 162.83 $ 123.83 FedEx® Pak * * * * * 51 295.39 265.39 243.90 164.92 124.51 1 lb. $ 79.28 $ 49.28 $ 40.11 $ 30.58 $ 27.02 52 308.59 278.59 248.05 165.44 124.91 2 lbs. 82.47 52.47 40.31 33.38 30.49 53 310.02 280.02 252.11 169.96 128.31 3 88.28 58.28 43.12 38.92 33.27 54 310.64 280.64 256.11 170.48 128.71 4 94.55 64.55 53.56 45.41 38.82 55 323.03 293.03 271.28 171.01 129.11 5 100.12 70.12 54.61 49.55 40.26 56 324.34 294.34 272.81 172.46 130.20 6 112.39 82.39 66.10 56.69 48.46 57 350.40 320.40 279.51 174.69 131.88 7 113.82 83.82 69.29 62.51 50.80 58 353.01 323.01 280.18 178.54 134.79 8 127.77 97.77 75.46 64.44 52.37 59 353.42 323.42 280.71 180.98 136.62 9 133.62 103.62 79.79 68.30 52.76 60 353.85 323.85 291.20 185.27 139.87 10 134.21 104.21 88.37 68.83 55.93 61 357.70 327.70 292.25 185.78 140.27 11 142.93 112.93 89.24 69.30 56.25 62 358.56 328.56 292.65 188.83 142.56 12 167.18 137.18 100.85 69.78 56.45 63 374.79 344.79 295.68 190.77 144.06 13 171.52 141.52 103.45 70.26 56.65 64 376.42 346.42 296.08 199.42 150.56 14 172.05 142.05 103.75 70.74 56.85 65 376.85 346.85 296.48 200.30 151.21 15 172.65 142.65 109.56 74.26 57.05 66 377.26 347.26 296.92 208.75 151.61

16 174.40 144.40 110.15 75.14 57.25 Shipments in All Other Packaging / Maximum Weight Lbs. 67 377.70 347.70 302.02 209.60 152.55 17 174.60 144.60 110.35 78.10 59.41 68 378.10 348.10 302.53 210.00 154.98 Shipments in All Other Packaging / Maximum Weight Lbs. 18 175.21 145.21 110.55 80.37 61.13 69 378.71 348.71 302.93 210.40 157.41 19 178.46 148.46 111.72 82.80 62.99 70 390.62 360.62 303.33 210.80 159.14 20 178.81 148.81 117.37 85.30 64.88 71 391.82 361.82 303.73 213.73 161.35 21 180.03 150.03 119.46 85.81 65.26 72 392.25 362.25 304.13 216.00 163.08 22 180.48 150.48 125.48 90.95 69.18 73 392.78 362.78 304.53 220.03 166.10 23 181.23 151.23 126.09 91.48 69.58 74 403.38 373.38 304.93 222.32 167.84 24 195.97 165.97 133.17 91.99 69.96 75 404.44 374.44 305.73 236.74 169.89 25 197.46 167.46 135.75 98.62 76.15 76 415.17 385.17 306.53 239.81 175.01 26 206.50 176.50 144.33 99.29 76.77 77 420.88 390.88 307.33 240.61 177.07 27 207.41 177.41 145.27 99.80 76.98 78 421.68 391.68 308.13 241.41 179.43 28 209.36 179.36 152.86 103.32 78.58 79 422.48 392.48 308.93 242.38 181.98 29 209.81 179.81 155.45 103.84 78.97 80 432.96 402.96 309.73 261.47 187.59 30 217.02 187.02 158.37 105.45 80.20 81 434.01 404.01 310.53 263.38 188.39 31 223.00 193.00 164.23 108.14 82.25 82 434.81 404.81 311.33 264.18 189.19 32 223.61 193.61 164.99 111.20 84.57 83 435.61 405.61 312.13 266.55 190.23 33 226.43 196.43 180.03 113.46 86.30 84 436.41 406.41 312.93 269.50 192.35 34 236.24 206.24 181.54 119.00 90.51 85 437.21 407.21 313.74 276.52 206.76 35 237.23 207.23 181.74 119.56 90.94 86 450.90 420.90 329.82 277.32 208.21 36 254.05 224.05 183.77 123.51 91.86 87 479.80 449.80 331.43 280.97 209.01 37 261.43 231.43 187.60 123.91 94.24 88 482.69 452.69 338.43 288.97 215.99 38 274.13 244.13 196.84 125.83 95.69 89 483.49 453.49 339.23 289.77 216.79 39 283.03 253.03 205.15 128.46 97.69 90 497.22 467.22 340.03 290.57 218.38 40 283.93 253.93 209.40 130.38 99.16 91 498.60 468.60 341.29 291.37 219.18 41 287.29 257.29 213.66 133.49 101.53 92 499.40 469.40 366.39 296.21 222.63 42 287.63 257.63 214.09 147.42 109.69 93 500.20 470.20 368.90 297.01 223.43 43 287.83 257.83 221.12 148.82 113.18 94 501.64 471.64 369.71 297.81 224.23 44 288.03 258.03 224.34 149.67 113.58 95 530.37 500.37 382.49 311.75 225.03 45 288.23 258.23 227.84 149.87 113.98 96 533.25 503.25 384.34 313.15 231.98 46 288.43 258.43 228.19 150.39 114.38 97 534.05 504.05 421.22 313.95 235.92 47 288.63 258.63 228.39 153.23 114.77 98 534.85 504.85 424.91 314.75 236.72 48 288.83 258.83 228.59 153.52 116.75 99 536.43 506.43 427.29 315.74 242.10 49 289.26 259.26 228.79 154.04 117.15 100 568.00 538.00 470.00 332.00 269.00

1 F or FedEx Express Multiweight per-pound rates, see pp. 56–57. * Based on the package weight, the corresponding rate applies. Any fraction of a pound is rounded up to the next-higher pound. 2 S ome exceptions apply. See fedex.com/uspackages for details. ** One-pound rate applies. 3 By 8 p.m. to residences. 53 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates From Alaska and Hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii Zones 13–16 Delivery Next day by Next day by Next day by 2nd day by 2nd day by Commitment2 8 or 8:30 a.m. 10:30 a.m. 3 p.m.3 10:30 a.m. 4:30 p.m.3 FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Service Overnight® Overnight® Overnight® 101 lbs. $ 573.68 $ 543.38 $ 474.70 $ 335.32 $ 271.69 102 579.36 548.76 479.40 338.64 274.38 103 585.04 554.14 484.10 341.96 277.07 104 590.72 559.52 488.80 345.28 279.76 105 596.40 564.90 493.50 348.60 282.45 106 602.08 570.28 498.20 351.92 285.14 107 607.76 575.66 502.90 355.24 287.83 108 613.44 581.04 507.60 358.56 290.52 109 619.12 586.42 512.30 361.88 293.21 110 624.80 591.80 517.00 365.20 295.90 111 630.48 597.18 521.70 368.52 298.59 112 636.16 602.56 526.40 371.84 301.28 113 641.84 607.94 531.10 375.16 303.97 114 647.52 613.32 535.80 378.48 306.66 115 653.20 618.70 540.50 381.80 309.35 116 658.88 624.08 545.20 385.12 312.04 117 664.56 629.46 549.90 388.44 314.73

Shipments in All Other Packaging / Maximum Weight Lbs. 118 670.24 634.84 554.60 391.76 317.42 119 675.92 640.22 559.30 395.08 320.11 120 681.60 645.60 564.00 398.40 322.80 121 687.28 650.98 568.70 401.72 325.49 122 692.96 656.36 573.40 405.04 328.18 123 698.64 661.74 578.10 408.36 330.87 124 704.32 667.12 582.80 411.68 333.56 125 710.00 672.50 587.50 415.00 336.25 126 715.68 677.88 592.20 418.32 338.94 127 721.36 683.26 596.90 421.64 341.63 128 727.04 688.64 601.60 424.96 344.32 129 732.72 694.02 606.30 428.28 347.01 130 738.40 699.40 611.00 431.60 349.70 131 744.08 704.78 615.70 434.92 352.39 132 749.76 710.16 620.40 438.24 355.08 133 755.44 715.54 625.10 441.56 357.77 134 761.12 720.92 629.80 444.88 360.46 135 766.80 726.30 634.50 448.20 363.15 136 772.48 731.68 639.20 451.52 365.84 137 778.16 737.06 643.90 454.84 368.53 138 783.84 742.44 648.60 458.16 371.22 139 789.52 747.82 653.30 461.48 373.91 140 795.20 753.20 658.00 464.80 376.60 141 800.88 758.58 662.70 468.12 379.29 142 806.56 763.96 667.40 471.44 381.98 143 812.24 769.34 672.10 474.76 384.67 144 817.92 774.72 676.80 478.08 387.36 145 823.60 780.10 681.50 481.40 390.05 146 829.28 785.48 686.20 484.72 392.74 147 834.96 790.86 690.90 488.04 395.43 148 840.64 796.24 695.60 491.36 398.12 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 149 846.32 801.62 700.30 494.68 400.81 2 Some exceptions apply. See fedex.com/uspackages for details. 150 852.00 807.00 705.00 498.00 403.50 3 By 8 p.m. to residences.

54 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Package Rates Within Hawaii1 Shipments within Hawaii. FedEx Priority Overnight® is the only service available for FedEx Express® intra-Hawaii package shipments.

Intra-Hawaii Intra-Hawaii Intra-Hawaii Zones Within islands Zones Within islands Zones Within islands Delivery Next day by Delivery Next day by Delivery Next day by Commitment2 5 p.m. Commitment2 5 p.m. Commitment2 5 p.m. FedEx FedEx FedEx ® Priority Priority Priority FedEx ® ® ® Envelope Overnight Service Overnight Service Overnight up to 8 oz. $ 7.00 50 lbs. $ 18.75 101 lbs. $ 31.50 1 lb. $ 7.00 51 19.00 102 31.75 2 lbs. 7.00 52 19.25 103 32.00 3 7.00 53 19.50 104 32.25 4 7.00 54 19.75 105 32.50 5 7.50 55 20.00 106 32.75 6 7.75 56 20.25 107 33.00 7 8.00 57 20.50 108 33.25 8 8.25 58 20.75 109 33.50 9 8.50 59 21.00 110 33.75 10 8.75 60 21.25 111 34.00 11 9.00 61 21.50 112 34.25 12 9.25 62 21.75 113 34.50 13 9.50 63 22.00 114 34.75 14 9.75 64 22.25 115 35.00 15 10.00 65 22.50 116 35.25 16 10.25 66 22.75 117 35.50 Shipments in All Other Packaging / Maximum Weight Lbs. 17 10.50 67 23.00 Shipments in All Other Packaging / Maximum Weight Lbs. 118 35.75 Shipments in All Other Packaging / Maximum Weight Lbs. 18 10.75 68 23.25 119 36.00 19 11.00 69 23.50 120 36.25 20 11.25 70 23.75 121 36.50 21 11.50 71 24.00 122 36.75 22 11.75 72 24.25 123 37.00 23 12.00 73 24.50 124 37.25 24 12.25 74 24.75 125 37.50 25 12.50 75 25.00 126 37.75 26 12.75 76 25.25 127 38.00 27 13.00 77 25.50 128 38.25 28 13.25 78 25.75 129 38.50 29 13.50 79 26.00 130 38.75 30 13.75 80 26.25 131 39.00 31 14.00 81 26.50 132 39.25 32 14.25 82 26.75 133 39.50 33 14.50 83 27.00 134 39.75 34 14.75 84 27.25 135 40.00 35 15.00 85 27.50 136 40.25 36 15.25 86 27.75 137 40.50 37 15.50 87 28.00 138 40.75 38 15.75 88 28.25 139 41.00 39 16.00 89 28.50 140 41.25 40 16.25 90 28.75 141 41.50 41 16.50 91 29.00 142 41.75 42 16.75 92 29.25 143 42.00 43 17.00 93 29.50 144 42.25 44 17.25 94 29.75 145 42.50 45 17.50 95 30.00 146 42.75 46 17.75 96 30.25 147 43.00 47 18.00 97 30.50 148 43.25 1 For FedEx Express Multiweight per-pound rates, see pp. 56–57. 48 18.25 98 30.75 149 43.50 2 Some exceptions apply. See fedex.com/uspackages for details. 49 18.50 99 31.00 150 43.75 Any fraction of a pound is rounded up to the next-higher pound. 100 31.25

55 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Package Rates: FedEx Express Multiweight® FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Zone 2 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 2.64 $ 2.34 $ 2.14 $ 1.64 $ 1.40 $ 1.26 500–999 lbs. 2.62 2.32 2.12 1.62 1.38 1.24 1,000–1,999 lbs. 2.60 2.30 2.10 1.60 1.36 1.22 2,000+ lbs. 2.58 2.28 2.08 1.58 1.34 1.20 Zone 3 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 3.56 $ 3.26 $ 3.16 $ 1.96 $ 1.68 $ 1.55 500–999 lbs. 3.54 3.24 3.14 1.94 1.66 1.53 1,000–1,999 lbs. 3.52 3.22 3.12 1.92 1.64 1.51 2,000+ lbs. 3.50 3.20 3.10 1.90 1.62 1.49 Zone 4 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 6.16 $ 5.86 $ 5.77 $ 2.56 $ 2.23 $ 2.04 500–999 lbs. 6.14 5.84 5.75 2.54 2.21 2.02 1,000–1,999 lbs. 6.12 5.82 5.73 2.52 2.19 2.00 2,000+ lbs. 6.10 5.80 5.71 2.50 2.17 1.98 Zone 5 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 6.63 $ 6.33 $ 6.24 $ 3.71 $ 3.12 $ 2.48 500–999 lbs. 6.61 6.31 6.22 3.69 3.10 2.46 1,000–1,999 lbs. 6.59 6.29 6.20 3.67 3.08 2.44 2,000+ lbs. 6.57 6.27 6.18 3.65 3.06 2.42 Zone 6 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 6.70 $ 6.40 $ 6.31 $ 6.05 $ 5.01 $ 3.46 500–999 lbs. 6.68 6.38 6.29 6.03 4.99 3.44 1,000–1,999 lbs. 6.66 6.36 6.27 6.01 4.97 3.42 2,000+ lbs. 6.64 6.34 6.25 5.99 4.95 3.40 Zone 7 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® FedEx Ground Multiweight® shipment rates are available by contract only. 100–499 lbs. $ 7.72 $ 7.42 $ 7.25 $ 6.35 $ 5.56 $ 3.82 Contact your FedEx account executive for more information. FedEx Ground 500–999 lbs. 7.70 7.40 7.23 6.33 5.54 3.80 multiple-piece shipments may receive per-pound rates if the total shipment weighs 200 lbs. or more. A shipment average minimum package weight 1,000–1,999 lbs. 7.68 7.38 7.21 6.31 5.52 3.78 applies and varies by contract. 2,000+ lbs. 7.66 7.36 7.19 6.29 5.50 3.76 Any fraction of a pound is rounded up to the next-higher pound.

56 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Package Rates: FedEx Express Multiweight FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments). A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Zone 8 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 8.01 $ 7.71 $ 7.58 $ 6.73 $ 5.85 $ 4.36 500–999 lbs. 7.99 7.69 7.56 6.71 5.83 4.34 1,000–1,999 lbs. 7.97 7.67 7.54 6.69 5.81 4.32 2,000+ lbs. 7.95 7.65 7.52 6.67 5.79 4.30

Zones 9 and 10 (To AK and HI Metro) Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M.2 2Day® Weight Overnight® Overnight® Overnight® 1 100–499 lbs. $ 8.85 $ 8.55 $ 7.97 $ 6.80 $ 5.91 500–999 lbs. 8.83 8.53 7.95 6.78 5.89 1,000–1,999 lbs. 8.81 8.51 7.93 6.76 5.87 2,000+ lbs. 8.79 8.49 7.91 6.74 5.85

Zones 11 and 12 (To AK and HI Rural) Multiply by total shipment weight. FedEx FedEx FedEx First Priority 2Day® Weight Overnight® Overnight® 100–499 lbs. $ 9.03 $ 8.73 $ 5.98 500–999 lbs. 9.01 8.71 5.96 1,000–1,999 lbs. 8.99 8.69 5.94 2,000+ lbs. 8.97 8.67 5.92

Zones 13–16 (From AK and HI to Contiguous U.S.) Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® A.M. 2Day® Weight Overnight® Overnight® Overnight® 100–499 lbs. $ 5.68 $ 5.38 $ 4.70 $ 3.32 $ 2.69 500–999 lbs. 5.66 5.36 4.68 3.30 2.67 1,000–1,999 lbs. 5.64 5.34 4.66 3.28 2.65 2,000+ lbs. 5.62 5.32 4.64 3.26 2.63 Intra-Hawaii Multiply by total shipment weight. FedEx Priority Weight Overnight® 100–150 lbs. $ 0.31 151+ lbs. 0.29

1 F edEx Standard Overnight is available to Alaska metro only. 2 F edEx 2Day A.M. is available to Alaska only. Service is not available to Hawaii. Any fraction of a pound is rounded up to the next-higher pound.

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FedEx SameDay® and FedEx SameDay® Freight Rates Go to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate.

FedEx SameDay® Rates (per shipment)1 Total Shipment Weight Rate 0–25 lbs. $235 Each additional lb. in excess of 25 lbs., up to 70 lbs.1 $1.35/lb. Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1 $95/50 lbs. 1Other additional fees may apply. Prices may vary depending on origin and destination. Discounts may apply for movements of less than 70 miles between origin and destination. Additional discounts may apply for multiple shipments destined to the same city. Call 1.800.399.5999 for details.

FedEx SameDay® Freight Rates Per-pound rates (multiply by total shipment weight).

ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus Weight miles miles miles miles miles miles miles 151–299 lbs. $ 2.83 $ 4.76 $ 5.40 $ 7.98 $ 8.69 $ 10.08 $ 11.11 300–499 lbs. 2.12 3.62 5.40 7.98 8.69 10.08 11.11 500–999 lbs. 2.25 3.28 5.41 8.53 9.35 10.90 11.75 1,000–1,999 lbs. 1.78 3.19 5.37 8.41 9.18 10.80 11.46 2,000+ lbs. 1.73 3.13 5.16 7.55 8.99 10.71 11.34

Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details.

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FedEx SameDay and FedEx SameDay Freight Fees Go to fedexsameday.com or call 1.800.399.5999 to request these services.

Special Handling Fees and Other Charges The following fees may apply to your FedEx SameDay and FedEx SameDay Freight shipments. FedEx FedEx SameDay®1 SameDay® Freight Additional Deliveries / Same Address $12.50 – Additional Deliveries / Same City $50 – Applies to multiple-piece shipments in which pieces are delivered to different addresses in the same city. After-Hours Pickup or Delivery $30 – 8 p.m.–8 a.m., Mon.–Fri. Airline-to-Airline Transfer $200 – Alaska and Hawaii Pickup or Delivery $75 – Cancellation Fee $30 – Commuter Airline Transfer $50 – Applies to shipments routed through a commuter airline. Declared Value • $2.70 for shipments valued – Maximum of $2,000. between $100.01–$300 • $0.90 per $100 of declared value for shipments valued in excess of $300 Excess Mileage (when applicable) $2.25/mile • $4.25/mile for shipments less than 1,000 lbs. • $4.95/mile for shipments 1,000 lbs. or more Fuel Surcharge Variable2 Variable2 Hold and Ship Charge $50 – Applies to shipments that, at customer request, require an overnight hold. Holiday Pickup or Delivery $50 $2003 Metro Charge – $30 Applies to shipments picked up and/or delivered in select primary metro areas. Assessed once per shipment. Outside Delivery Area Pickup and Delivery – $100 Applies when the pickup and/or delivery point is more than 50 miles from the serving airport(s). Assessed once per shipment. Oversize Package Charge $30 $30 Applies when one piece in the shipment weighs more than 70 lbs. Pickup and Delivery Reattempt $40 $1003 Saturday Pickup or Delivery $30 $1503 Sunday Pickup or Delivery $40 $1753 Waiting Time $10 per 15 min. – Applies after the first 15 minutes of wait time. 1 T hese fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery. 2 C harges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details. 3 F ee covers both pickup and delivery on the same day.

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FedEx SameDay® City Rates Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

FedEx SameDay® City Priority Rates* Multiply per-pound rates by total shipment weight.

ZONES1 0A 0B 0C 0D 0E 0F 0G2 0–5 6–10 11– 15 16– 25 26–35 36–45 46+ miles miles miles miles miles miles miles Single-piece shipments Base rate (0–50 lbs.) $ 18.00 $ 23.00 $ 27.00 $ 38.00 $ 50.00 $ 62.00 $ 68.00 Per-pound rate (51–150 lbs.) 0.36 0.46 0.54 0.76 1.00 1.24 1.36 Multiple-piece shipments3 Base rate (0–50 lbs.) $ 21.00 $ 26.00 $ 30.00 $ 41.00 $ 53.00 $ 65.00 $ 71.00 Per-pound rate (51–250 lbs.) 0.42 0.52 0.60 0.82 1.06 1.30 1.42 1 Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs.

FedEx SameDay® City Standard Rates* Multiply per-pound rates by total shipment weight.

ZONES1 0A 0B 0C 0D 0E 0F 0–5 6–10 11– 15 16– 25 26–35 36–45 miles miles miles miles miles miles Single-piece shipments Base rate (0–50 lbs.) $ 15.00 $ 19.00 $ 23.00 $ 35.00 $ 47.00 $ 62.00 Per-pound rate (51–150 lbs.) 0.30 0.38 0.46 0.70 0.94 1.24 Multiple-piece shipments2 Base rate (0–50 lbs.) $ 18.00 $ 22.00 $ 26.00 $ 38.00 $ 50.00 $ 65.00 Per-pound rate (51–250 lbs.) 0.36 0.44 0.52 0.76 1.00 1.30 1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 Multiple packages going to and from the same origin and destination addresses at the same time.Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs.

FedEx SameDay® City Economy Rates* Multiply per-pound rates by total shipment weight.

ZONES1 0A 0B 0C 0D 0E 0F 0–5 6–10 11– 15 16– 25 26–35 36–45 miles miles miles miles miles miles Single-piece shipments Base rate (0–50 lbs.) $ 12.00 $ 15.00 $ 18.00 $ 28.00 $ 38.00 $ 46.00 Per-pound rate (51–150 lbs.) 0.24 0.30 0.36 0.56 0.76 0.92 Multiple-piece shipments2 Base rate (0–50 lbs.) $ 14.00 $ 17.00 $ 20.00 $ 30.00 $ 40.00 $ 48.00 Per-pound rate (51–250 lbs.) 0.28 0.34 0.40 0.60 0.80 0.96 1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. Maximum shipment weight is 250 lbs. FedEx SameDay City Economy service is not available in the New York City market.

* Go to fedex.com/samedaycity for metro markets served by FedEx SameDay City Priority, FedEx SameDay City Standard and FedEx SameDay City Economy. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

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FedEx SameDay City Rates and Fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

FedEx SameDay® City Direct Rates FedEx SameDay® City Route Rates Multiply per-pound rates by total shipment weight. FedEx SameDay City Route rates are available ZONES1 by contract only. Contact your FedEx account executive for more information. 0A 0B 0C 0D 0E 0F 0G2 0–5 6–10 11– 15 16– 25 26–35 36–45 46+ miles miles miles miles miles miles miles FedEx SameDay® City Custom Rates Single-piece shipments FedEx SameDay City Custom rates are available Base rate (0–50 lbs.) $ 36.00 $ 46.00 $ 54.00 $ 76.00 $ 100.00 $ 124.00 $ 136.00 by contract only. Contact your FedEx account Per-pound rate (51–150 lbs.) 0.72 0.92 1.08 1.52 2.00 2.48 2.72 executive for more information. Multiple-piece shipments3 Base rate (0–50 lbs.) $ 41.00 $ 51.00 $ 59.00 $ 81.00 $ 105.00 $ 129.00 $ 141.00 Per-pound rate (51–250 lbs.) 0.82 1.02 1.18 1.62 2.10 2.58 2.82

1Rates only apply when both origin and destination ZIP codes are included within the FedEx SameDay City metro coverage area. Go to fedex.com/samedaycity for ZIP codes served. Shipment zone and mileage are calculated by FedEx based on multiple factors to maximize efficiency in the sole discretion and determination of FedEx. 2 An Excess Mileage Fee of $1.50 per mile, or parts thereof, for every mile beyond 45 miles, applies to zone OG shipments. 3 Multiple packages going to and from the same origin and destination addresses at the same time. Multiple-piece shipments include up to 25 pieces per shipment. sMaximum shipment weight is 250 lbs. FedEx SameDay City Direct service is not available in the New York City market. FedEx SameDay City Direct shipments are not eligible for the FedEx SameDay City Money-Back Guarantee. Any fraction of a pound is rounded up to the next-higher pound. Rates shown do not include a fuel surcharge. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

Special Handling Fees and Other Charges The following fees may apply to your FedEx SameDay City shipments. FedEx SameDay® City FedEx SameDay® City (Priority, Standard, Route Economy and Direct) Additional Handling Surcharge (per package) $22 – Applies when (1) the package weighs more than 70 lbs.; or (2) the length, width or height is more than 60 inches; or (3) the length plus width plus height is more than 95 inches. Additional Handling Surcharge (per shipment) $22 – Applies when the shipment is over 37 cubic feet. There is a shipment maximum size of 70 cubic feet. A shipment may consist of up to 25 packages. Address Correction Fee $14 1 – Fee is based on correcting any address-related field of either the pickup or delivery address. After-Hours Pickup $402 $25 per run2 Fee is based on ready time of 8:01 p.m.–6:59 a.m., Mon.–Fri. After-hours pickup is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Cancellation Fee • $20 (priority)3 $25 per run4 • FedEx SameDay City Priority, FedEx SameDay City Standard, • $20 (standard)3 FedEx SameDay City Economy and FedEx SameDay City Direct: • $15 (economy)3 Fee is applied in lieu of total shipping charges. • $30 (direct)3 • FedEx SameDay City Route: Fee is applied in lieu of full route fee. (Continued on p. 62)

1 If an incomplete or incorrect address is provided, FedEx Office may have to determine the correct address in order to complete the pickup or delivery. 2 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 3 This fee applies if a cancellation occurs 30 minutes or less before the ready time. The fee also applies if cancellation results from a pickup exception in which no packages were picked up and the pickup is not rescheduled. 4 This fee applies if cancellation occurs 30 minutes before the ready time of the first shipment of the route, or later. Nonetheless, the full route fee is applied if notice of requested cancellation is not received until after the first pickup arrival scan of the route, even if all the shipments within the route are canceled for any reason, including due to any pickup exception scans. Charges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge).

61 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx SameDay City Fees Go to fedex.com/samedaycity or call 1.800.399.5999 to request these services.

Special Handling Fees and Other Charges (cont.) The following fees may apply to your FedEx SameDay City shipments. FedEx SameDay® City FedEx SameDay® City (Priority, Standard, Route Economy and Direct) Declared Value • $3 for shipments valued • $3 for runs valued Fee is based on the selected declared value: between $100.01–$300 between $100.01–$300 • FedEx SameDay City Priority, FedEx SameDay City Standard, • $1 per $100 of declared • $1 per $100 of declared FedEx SameDay City Economy and FedEx SameDay City Direct: value for shipments value for runs valued in Maximum of $2,000 per shipment. valued in excess of $300 excess of $300 • FedEx SameDay City Route: Maximum of $2,000 per route work order. Evening Delivery Only $3.50 – • Delivery only between 5 p.m.–8 p.m. • Assessed only when a customer selects this option in connection with residential delivery for FedEx SameDay City Economy Excess Mileage (when applicable) $1.50/mile1 – FedEx ® Delivery Signature Options (per package) • $4.50 (indirect) • $4.50 (direct) 2 • Indirect Signature Required • $4.50 (direct) • $5.50 (adult) 2 • Direct Signature Required • $5.50 (adult) • Adult Signature Required Direct Signature Required will automatically be applied when the declared value is $500 or more. For FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Economy and FedEx SameDay City Direct, the Indirect Signature Required fee applies to residential delivery only. There is no additional charge for commercial delivery. Fuel Surcharge Variable3 Variable3 Holiday Pickup or Delivery $404,5 $90 per run4,5 Fee is based on a scheduled ready or delivery time occurring on a designated FedEx Office holiday. Holiday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Metro Surcharge $66 – Pickup Attempt $10 7 – Same-day Return to Sender Customer base rate with – Assessed only when the shipper selects this option and the shipment was selected surcharges8 rendered undeliverable. Saturday Pickup or Delivery $404 $25 per run4 Fee is based on a scheduled ready or delivery time occurring on a Saturday. Saturday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Standard, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Sunday Pickup or Delivery $404 $25 per run4 Fee is based on a scheduled ready or delivery time occurring on a Sunday. Sunday pickup or delivery is available for FedEx SameDay City Priority, FedEx SameDay City Direct and FedEx SameDay City Route shipments only. Tolls Fee Variable9 – Wait Time Surcharge $0.75 per minute10 – Fee is assessed when the courier waits longer than five minutes for the customer in order to be able to begin pickup or delivery of the shipment. 1 The Excess Mileage Fee is charged at $1.50 per mile, or parts thereof, after 45 miles between pickup and delivery address. FedEx SameDay City Priority and FedEx SameDay City Direct are the only FedEx SameDay City services that deliver in excess of 45 miles. 2 Adult Signature Required and Direct Signature Required charges are assessed on a per-piece basis up to a maximum of seven units per run. Indirect Signature Required is included with all shipments at no additional charge. 3 C harges shown on this page do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details (see the FedEx Ground fuel surcharge). 4 Only one surcharge will apply for after-hours pickup, holiday pickup or delivery, Saturday pickup or delivery, or Sunday pickup or delivery, per shipment. 5 Surcharge supersedes after-hours, Saturday and Sunday surcharges. 6 Applies to New York City market only. 7 Fee applies when a shipment is not ready when we attempt pickup and the pickup is rescheduled. 8 Same-day return to sender is charged on undeliverable shipments when customers have selected that the shipment is to be returned the same day or as soon as possible. 9 Applies to New York City market only. Tolls required to complete the delivery will be quoted during the order placement process. Tolls will be assessed per shipment regardless of whether the shipment is an exclusive use or co-mingled with other shipments. 10 Fee is prorated for partial minutes.

62 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx One Rate® FedEx One Rate, a flat rate pricing option, is available for qualifying FedEx Express U.S. shipments in FedEx Express packaging. FedEx One Rate pricing is an alternative to FedEx® Standard List Rates, account-specific rates or FedEx® Retail Rates. No account-specific discounts apply. Contents should be compatible with the container and packed securely.Package shape and dimensions may change during transit. If the shape or dimensions change during transit, FedEx may make appropriate adjustments to the packaging type and shipment charges. Go to fedex.com/expresspackaging for recommended weight limits for FedEx Express packaging.

About These Rate Tables • FedEx One Rate is subject to • Shippers are required to use • To qualify for FedEx One Rate In the rate tables that follow: other charges including, but not FedEx Express packaging and pricing, FedEx envelopes must limited to, on-call pickup, Saturday FedEx Express U.S. services weigh 10 lbs. or less, and • FedEx One Rate includes delivery, FedEx® Delivery Signature (FedEx Express Saver, FedEx 2Day, FedEx paks, boxes and tubes any applicable residential Options, additional declared value, FedEx 2Day A.M., FedEx Standard must weigh 50 lbs. or less. surcharges, delivery area and address or account corrections. Overnight, FedEx Priority Overnight surcharges and fuel surcharge. and FedEx First Overnight). Local Zone (Zone 2) Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S. Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M. Standard Priority First Service Saver® Overnight® Overnight® Overnight® Packing Type FedEx® Envelope $ 8.10 $ 18.90 $ 23.90 $ 24.95 $ 30.10 $ 70.10 FedEx® Pak 8.35 19.95 25.55 30.65 36.65 76.65 FedEx® Small Box 9.05 19.95 26.65 33.00 37.40 77.40 FedEx® Medium Box 11.75 21.10 27.20 37.10 43.15 83.15 FedEx® Large Box 18.15 22.90 28.30 43.15 48.10 88.10 FedEx® Extra Large Box 29.40 32.40 33.25 48.95 57.15 97.15 FedEx® Tube 29.40 32.40 33.25 48.95 57.15 97.15

Regional Zone (Zones 3–4) Shipments moving generally 151–600 miles from origin to destination anywhere in the contiguous U.S. Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M. Standard Priority First Service Saver® Overnight® Overnight® Overnight® Packing Type FedEx® Envelope $ 8.65 $ 20.50 $ 26.10 $ 27.35 $ 40.20 $ 80.20 FedEx® Pak 9.20 21.05 26.65 46.55 60.25 100.25 FedEx® Small Box 10.40 21.05 27.20 50.80 65.65 105.65 FedEx® Medium Box 14.15 24.55 29.70 53.60 74.75 114.75 FedEx® Large Box 19.70 28.80 35.45 64.55 84.90 124.90 FedEx® Extra Large Box 33.25 39.30 45.35 87.40 111.05 151.05 FedEx® Tube 33.25 39.30 45.35 87.40 111.05 151.05

National Zone (Zones 5–8, and Alaska and Hawaii shipments) • Shipments moving generally 601 miles or more from origin to destination anywhere in the contiguous U.S. • Shipments from the contiguous U.S. and Hawaii to Alaska. • Shipments from Alaska and Hawaii to the contiguous U.S. • Shipments from the contiguous U.S. and Alaska to Hawaii. • FedEx Express intra-Alaska shipments (FedEx One Rate pricing is not available for intra-Hawaii shipments). Delivery 3rd day by 2nd day by 2nd day by Next day by Next day by Next day by Commitment1 4:30 p.m.2 4:30 p.m.2 10:30 a.m. 3 p.m.2 10:30 a.m. 8 or 8:30 a.m. FedEx FedEx FedEx FedEx FedEx FedEx Express 2Day® 2Day® A.M.4 Standard Priority First Service Saver® 3 Overnight® 4 Overnight® Overnight® Packing Type FedEx® Envelope $ 10.50 $ 24.30 $ 35.70 $ 36.65 $ 49.85 $ 89.85 FedEx® Pak 11.15 25.00 38.75 60.25 80.50 120.50 ® FedEx Small Box 11.50 25.35 44.80 67.10 90.15 130.15 1 Some exceptions apply. See fedex.com/uspackages for details. ® FedEx Medium Box 14.40 44.25 56.60 69.80 101.95 141.95 2 By 8 p.m. to residences. Some exceptions apply in the National zone. FedEx® Large Box 20.00 55.50 70.90 96.70 117.35 157.35 See fedex.com/uspackages for details. FedEx® Extra Large Box 46.75 86.00 102.55 134.40 162.95 202.95 3 Not available for Alaska and Hawaii shipments. FedEx® Tube 46.75 86.00 102.55 134.40 162.95 202.95 4 Hawaii service is outbound only.

63 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

U.S. Express Freight Rates

FedEx First Overnight® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.96 $ 3.36 $ 5.87 $ 8.19 $ 8.36 $ 10.28 $ 11.35 $ 12.70 $ 13.33 $ 8.25 500–999 lbs. 1.85 3.19 5.04 7.98 8.15 10.25 11.13 12.31 12.89 8.22 1,000–1,999 lbs. 1.74 2.98 4.87 7.69 7.99 10.22 10.84 11.82 12.78 8.01 2,000+ lbs. 1.69 2.94 4.61 6.82 7.95 9.74 9.97 11.69 12.52 7.98 Minimum Charge 284.00 483.00 840.00 1,206.00 1,259.00 1,502.00 1,674.00 1,875.00 1,966.00 1,210.00

FedEx 1Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.40 $ 2.40 $ 4.19 $ 5.85 $ 5.97 $ 7.34 $ 8.11 $ 9.07 $ 9.52 $ 5.89 500–999 lbs. 1.32 2.28 3.60 5.70 5.82 7.32 7.95 8.79 9.21 5.87 1,000–1,999 lbs. 1.24 2.13 3.48 5.49 5.71 7.30 7.74 8.44 9.13 5.72 2,000+ lbs. 1.21 2.10 3.29 4.87 5.68 6.96 7.12 8.35 8.94 5.70 Minimum Charge 133.00 227.00 341.00 430.00 457.00 477.00 532.00 1,033.00 1,131.00 477.00

FedEx 2Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles metro rural AK/HI1 151–499 lbs. $ 1.37 $ 2.26 $ 2.83 $ 2.92 $ 4.36 $ 5.81 $ 6.83 $ 7.73 $ 8.31 $ 3.31 500–999 lbs. 1.30 2.13 2.66 2.86 4.23 5.61 6.41 7.65 8.13 3.27 1,000–1,999 lbs. 1.20 2.07 2.54 2.82 4.10 5.55 6.20 7.27 7.99 3.17 2,000+ lbs. 1.11 1.94 2.49 2.54 3.69 4.83 5.53 6.96 7.96 3.15 Minimum Charge 131.00 211.00 261.00 318.00 359.00 430.00 464.00 885.00 937.00 417.00

FedEx 3Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus Weight miles miles miles miles miles miles miles 151–499 lbs. $ 1.33 $ 2.22 $ 2.78 $ 2.88 $ 4.22 $ 5.32 $ 6.16 500–999 lbs. 1.22 2.08 2.61 2.81 3.88 5.11 5.99 1,000–1,999 lbs. 1.17 2.03 2.50 2.77 3.61 4.83 5.88 2,000+ lbs. 1.03 1.81 2.45 2.50 3.39 4.74 5.46 Minimum Charge 130.00 160.00 179.00 198.00 214.00 243.00 275.00

1 I n Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details. A ny fraction of a pound is rounded up to the next-higher pound. Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments or service areas for FedEx Express Freight U.S. services, go to fedex.com/usfreight and select “Delivery commitments” or call 1.800.332.0807.

64 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Puerto Rico: U.S. Export1 Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

FedEx FedEx FedEx FedEx FedEx FedEx FedEx® International International International International International International ® ® ® ® ® ® Envelope First Priority Economy Weight First Priority Economy up to 8 oz. $ 88.05 $ 41.05 ** 50 lbs. $ 376.00 $ 329.00 $ 250.65 FedEx® Pak* * * * 51 388.40 341.40 259.10 1 lb. $ 112.40 $ 65.40 $ 37.20 52 395.25 348.25 259.65 2 lbs. 118.40 71.40 41.60 53 401.15 354.15 263.55 3 126.55 79.55 47.40 54 407.75 360.75 266.80 4 133.90 86.90 50.50 55 413.40 366.40 274.80 5 141.10 94.10 54.85 56 419.15 372.15 275.65 6 147.90 100.90 58.35 57 425.40 378.40 280.70 7 155.15 108.15 62.90 58 432.00 385.00 285.30 8 161.00 114.00 66.15 59 433.65 386.65 289.20 9 168.30 121.30 70.80 60 443.55 396.55 292.75 10 176.15 129.15 76.80 61 452.30 405.30 298.00 11 183.40 136.40 81.40 62 458.60 411.60 307.70 12 190.05 143.05 84.35 63 465.40 418.40 312.90 13 196.45 149.45 87.35 64 472.05 425.05 313.05 14 203.20 156.20 90.75 65 472.20 425.20 318.50 15 208.75 161.75 94.90 66 479.65 432.65 324.05 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 16 215.05 168.05 98.85 67 493.10 446.10 325.10 17 218.80 171.80 103.55 68 494.20 447.20 333.75 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 223.20 176.20 109.75 69 508.10 461.10 338.50 19 229.00 182.00 113.30 70 514.25 467.25 342.60 20 232.60 185.60 117.40 71 522.75 475.75 343.55 21 236.80 189.80 122.80 72 522.90 475.90 344.40 22 241.15 194.15 127.45 73 531.00 484.00 347.90 23 246.40 199.40 132.15 74 531.05 484.05 362.85 24 250.15 203.15 136.95 75 531.15 484.15 365.60 25 256.50 209.50 141.70 76 551.35 504.35 365.95 26 259.70 212.70 145.35 77 562.75 515.75 367.45 27 264.25 217.25 150.15 78 569.50 522.50 368.60 28 268.25 221.25 155.05 79 571.10 524.10 381.75 29 271.70 224.70 158.85 80 583.05 536.05 381.85 30 275.75 228.75 163.85 81 583.15 536.15 382.35 31 279.85 232.85 167.90 82 592.10 545.10 399.15 32 284.20 237.20 173.30 83 592.25 545.25 402.25 33 289.60 242.60 177.90 84 597.65 550.65 402.40 34 294.60 247.60 182.65 85 597.75 550.75 405.95 35 299.60 252.60 187.50 86 597.90 550.90 406.40 36 304.45 257.45 191.95 87 623.00 576.00 410.20 37 310.10 263.10 196.85 88 623.10 576.10 418.85 38 314.90 267.90 201.40 89 641.45 594.45 419.30 39 320.10 273.10 206.15 90 641.60 594.60 425.60 40 325.65 278.65 210.30 91 656.75 609.75 425.90 41 331.10 284.10 214.90 92 663.40 616.40 429.60 42 336.85 289.85 219.75 93 663.45 616.45 429.80 43 342.75 295.75 223.95 94 663.60 616.60 444.25 44 349.15 302.15 228.35 95 665.85 618.85 444.35 45 354.00 307.00 231.70 96 668.05 621.05 446.45 46 359.30 312.30 237.30 97 682.50 635.50 446.80 1 For FedEx Express Multiweight per-pound rates, see p. 82; 47 364.20 317.20 241.85 98 682.60 635.60 447.10 for express freight rates, see p. 103. * Based on the package weight, the corresponding rate applies. 48 370.15 323.15 245.95 99 691.30 644.30 447.40 Any fraction of a pound is rounded up to the next-higher pound. 49 375.90 328.90 250.55 100 725.00 678.00 487.00 ** One-pound rate applies.

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FedEx FedEx FedEx International International International Weight First® Priority® Economy® 101 lbs. $ 732.25 $ 684.78 $ 491.87 102 739.50 691.56 496.74 103 746.75 698.34 501.61 104 754.00 705.12 506.48 105 761.25 711.90 511.35 106 768.50 718.68 516.22 107 775.75 725.46 521.09 108 783.00 732.24 525.96 109 790.25 739.02 530.83 110 797.50 745.80 535.70 111 804.75 752.58 540.57 112 812.00 759.36 545.44 113 819.25 766.14 550.31 114 826.50 772.92 555.18 115 833.75 779.70 560.05 116 841.00 786.48 564.92 117 848.25 793.26 569.79 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 118 855.50 800.04 574.66 119 862.75 806.82 579.53 120 870.00 813.60 584.40 121 877.25 820.38 589.27 122 884.50 827.16 594.14 123 891.75 833.94 599.01 124 899.00 840.72 603.88 125 906.25 847.50 608.75 126 913.50 854.28 613.62 127 920.75 861.06 618.49 128 928.00 867.84 623.36 129 935.25 874.62 628.23 130 942.50 881.40 633.10 131 949.75 888.18 637.97 132 957.00 894.96 642.84 133 964.25 901.74 647.71 134 971.50 908.52 652.58 135 978.75 915.30 657.45 136 986.00 922.08 662.32 137 993.25 928.86 667.19 138 1,000.50 935.64 672.06 139 1,007.75 942.42 676.93 140 1,015.00 949.20 681.80 141 1,022.25 955.98 686.67 142 1,029.50 962.76 691.54 143 1,036.75 969.54 696.41 144 1,044.00 976.32 701.28 145 1,051.25 983.10 706.15 146 1,058.50 989.88 711.02 147 1,065.75 996.66 715.89 148 1,073.00 1,003.44 720.76 149 1,080.25 1,010.22 725.63 1 For FedEx Express Multiweight per-pound rates, see p. 82; 1,087.50 1,017.00 730.50 150 for express freight rates, see p. 103.

66 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express International Package Rates to Canada (Zone A): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to markets in FedEx® International International International International International International Canada such as: Envelope First® Priority® Economy® Weight First® Priority® Economy® • Calgary up to 8 oz. $ 91.75 $ 44.75 ** 53 lbs. $ 489.84 $ 442.84 $ 360.93 • Hull FedEx® 1 lb. 120.75 73.75 * 54 493.43 446.43 363.82 • Kitchener Pak 2 lbs. 127.25 80.25 * 55 498.09 451.09 368.03 • Montreal 1 lb. $ 131.56 $ 84.56 $ 78.46 56 502.75 455.75 372.24 • Niagara 2 lbs. 139.99 92.99 83.18 57 507.41 460.41 376.45 • Oshawa 3 152.04 105.04 89.29 58 512.07 465.07 380.66 • Ottawa 4 162.68 115.68 94.84 59 514.82 467.82 385.01 • Toronto 5 176.26 129.26 108.36 60 526.67 479.67 389.24 • Vancouver 6 180.03 133.03 112.22 61 529.13 482.13 393.63 • Windsor 7 182.80 135.80 116.62 62 535.77 488.77 398.04 • Winnipeg 8 183.08 136.08 121.98 63 540.37 493.37 410.06 9 183.36 136.36 122.52 64 544.93 497.93 414.59 10 183.64 136.64 126.14 65 550.90 503.90 419.04 11 185.70 138.70 130.17 66 551.52 504.52 419.63 12 187.49 140.49 130.68 67 558.90 511.90 420.05 13 223.29 176.29 140.53 68 561.15 514.15 424.45 14 236.66 189.66 145.35 69 569.03 522.03 428.89 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 244.02 197.02 150.13 70 571.78 524.78 433.24 16 251.36 204.36 157.16 71 574.56 527.56 444.73 17 257.24 210.24 158.39 72 577.34 530.34 445.91 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 261.92 214.92 162.55 73 583.84 536.84 446.44 19 262.39 215.39 166.68 74 591.56 544.56 456.82 20 262.83 215.83 170.83 75 595.36 548.36 457.86 21 263.08 216.08 188.76 76 599.14 552.14 462.33 22 263.33 216.33 193.23 77 601.67 554.67 464.18 23 263.58 216.58 197.16 78 604.20 557.20 466.08 24 263.83 216.83 210.51 79 604.69 557.69 467.96 25 266.48 219.48 213.08 80 610.79 563.79 469.87 26 319.48 272.48 224.36 81 614.60 567.60 471.75 27 336.53 289.53 228.59 82 616.49 569.49 473.64 28 346.55 299.55 237.16 83 618.39 571.39 475.54 29 352.13 305.13 240.77 84 621.63 574.63 477.41 30 358.15 311.15 241.17 85 624.85 577.85 479.31 31 365.61 318.61 246.51 86 628.08 581.08 481.19 32 372.18 325.18 251.85 87 631.28 584.28 483.10 33 378.77 331.77 257.19 88 634.52 587.52 484.97 34 385.35 338.35 262.52 89 637.73 590.73 486.88 35 390.92 343.92 267.87 90 640.96 593.96 488.74 36 395.48 348.48 273.17 91 644.16 597.16 489.75 37 402.57 355.57 278.47 92 647.37 600.37 490.00 38 407.15 360.15 283.82 93 650.61 603.61 490.25 39 413.70 366.70 289.16 94 653.82 606.82 490.50 40 420.29 373.29 294.52 95 657.03 610.03 490.75 41 426.89 379.89 299.87 96 660.25 613.25 491.00 1 42 432.96 385.96 305.25 97 663.20 616.20 491.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 438.05 391.05 310.62 98 663.50 616.50 491.50 the number of pounds (1– 5) greater than the 44 443.63 396.63 316.01 99 663.75 616.75 491.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 449.70 402.70 321.41 100 664.00 617.00 492.00 45 more than 5 pounds, the corresponding FedEx 46 454.26 407.26 326.77 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 460.33 413.33 335.69 * Based on the package weight, the 47 ® ® FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 465.88 418.88 336.59 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 470.45 423.45 340.52 Additional per-pound Any fraction of a pound is rounded up to 50 476.54 429.54 344.96 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 479.18 432.18 357.89 FedEx® 10kg Box 1–22 lbs. $ 140.74 $ 6.40 service fees may apply for various clearance ® services, depending on commodity and 52 486.69 439.69 360.50 FedEx 25kg Box 1–56 lbs. 219.73 3.92 country; see pp. 116–117 for details.

67 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express International Package Rates to Canada (Zone B): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to remote areas FedEx® International International International International International International of Canada such as: Envelope First® Priority® Economy® Weight First® Priority® Economy® • New Brunswick up to 8 oz. $ 92.75 $ 45.75 ** 53 lbs. $ 538.63 $ 491.63 $ 405.97 • Newfoundland FedEx® 1 lb. 123.50 76.50 * 54 542.75 495.75 409.94 • Northwest Territories Pak 2 lbs. 131.00 84.00 * 55 547.51 500.51 414.55 • Nova Scotia 1 lb. $ 138.71 $ 91.71 $ 83.51 56 552.27 505.27 419.16 • Prince Edward Island 2 lbs. 147.56 100.56 92.06 57 557.03 510.03 423.77 • Saskatchewan 3 156.47 109.47 99.72 58 561.79 514.79 428.38 • Yukon 4 168.57 121.57 107.70 59 566.08 519.08 436.98 5 193.47 146.47 124.64 60 573.28 526.28 449.07 6 199.83 152.83 127.78 61 575.60 528.60 450.30 7 204.09 157.09 132.72 62 582.91 535.91 457.26 8 204.52 157.52 137.19 63 585.66 538.66 461.55 9 204.84 157.84 143.91 64 591.02 544.02 461.99 10 205.16 158.16 148.76 65 595.15 548.15 462.48 11 205.48 158.48 150.31 66 599.66 552.66 466.49 12 207.79 160.79 151.27 67 605.25 558.25 474.21 13 253.97 206.97 170.12 68 609.28 562.28 474.99 14 264.76 217.76 175.43 69 615.30 568.30 482.92 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 272.09 225.09 184.64 70 617.91 570.91 483.72 16 279.43 232.43 188.81 71 620.18 573.18 491.71 17 286.25 239.25 189.26 72 622.50 575.50 492.53 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 286.94 239.94 193.99 73 633.20 586.20 503.28 19 289.68 242.68 198.77 74 636.70 589.70 504.36 20 290.17 243.17 203.52 75 642.13 595.13 505.00 21 290.42 243.42 233.50 76 645.80 598.80 508.86 22 290.67 243.67 236.50 77 649.84 602.84 509.25 23 290.92 243.92 236.80 78 653.61 606.61 509.50 24 291.17 244.17 237.05 79 657.38 610.38 509.75 25 294.51 247.51 240.30 80 661.16 614.16 510.00 26 361.24 314.24 261.98 81 664.92 617.92 510.25 27 381.54 334.54 274.56 82 668.69 621.69 510.50 28 386.01 339.01 276.60 83 672.46 625.46 510.75 29 390.17 343.17 277.47 84 676.21 629.21 511.00 30 390.90 343.90 287.91 85 680.01 633.01 511.25 31 405.39 358.39 288.98 86 683.79 636.79 511.50 32 411.36 364.36 300.52 87 687.52 640.52 511.75 33 418.58 371.58 305.94 88 691.32 644.32 512.00 34 424.59 377.59 306.50 89 695.07 648.07 512.25 35 430.61 383.61 311.47 90 698.85 651.85 512.50 36 431.25 384.25 316.98 91 702.63 655.63 512.75 37 443.81 396.81 322.99 92 706.38 659.38 513.00 38 449.22 402.22 328.99 93 710.16 663.16 513.25 39 454.61 407.61 334.99 94 713.42 666.42 513.50 40 460.02 413.02 344.06 95 713.75 666.75 513.75 41 465.47 418.47 344.99 96 714.00 667.00 514.00 1 42 472.04 425.04 349.98 97 714.25 667.25 514.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 481.02 434.02 356.47 98 714.50 667.50 514.50 the number of pounds (1– 5) greater than the 44 487.66 440.66 361.45 99 714.75 667.75 514.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 493.04 446.04 366.47 100 715.00 668.00 515.00 45 more than 5 pounds, the corresponding FedEx 46 502.66 455.66 370.99 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 507.46 460.46 376.47 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 515.99 468.99 385.12 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 520.54 473.54 386.01 Additional per-pound Any fraction of a pound is rounded up to 50 526.13 479.13 391.00 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 529.70 482.70 403.73 FedEx® 10kg Box 1–22 lbs. $ 161.04 $ 7.32 service fees may apply for various clearance ® services, depending on commodity and 52 535.27 488.27 405.01 FedEx 25kg Box 1–56 lbs. 247.76 4.42 country; see pp. 116–117 for details.

68 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Mexico (Zone C): U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Mexico Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 94.50 $ 47.50 ** 53 lbs. $ 551.07 $ 504.07 $ 314.88 FedEx® 1 lb. 113.50 66.50 * 54 556.11 509.11 315.33 Pak 2 lbs. 117.25 70.25 * 55 561.17 514.17 318.60 1 lb. $ 131.68 $ 84.68 $ 75.85 56 566.23 519.23 321.87 2 lbs. 142.59 95.59 83.36 57 571.29 524.29 325.14 3 153.33 106.33 94.11 58 576.35 529.35 328.41 4 166.51 119.51 95.36 59 576.96 529.96 328.74 5 183.22 136.22 111.56 60 586.56 539.56 329.10 6 198.95 151.95 121.61 61 587.52 540.52 333.03 7 208.85 161.85 131.33 62 587.87 540.87 342.10 8 222.74 175.74 144.49 63 588.16 541.16 343.01 9 224.13 177.13 145.81 64 588.64 541.64 343.33 10 224.49 177.49 146.35 65 598.21 551.21 346.27 11 224.85 177.85 157.04 66 599.17 552.17 349.20 12 226.66 179.66 163.85 67 600.45 553.45 352.12 13 262.79 215.79 168.03 68 626.03 579.03 355.05 14 285.87 238.87 168.47 69 628.59 581.59 360.35 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 303.70 256.70 173.99 70 636.27 589.27 360.89 16 305.49 258.49 179.50 71 637.04 590.04 366.23 17 306.01 259.01 185.04 72 637.30 590.30 366.78 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 306.53 259.53 190.55 73 638.90 591.90 369.68 19 307.05 260.05 205.63 74 643.13 596.13 372.61 20 307.58 260.58 211.47 75 647.90 600.90 377.93 21 307.83 260.83 218.92 76 655.55 608.55 378.48 22 308.08 261.08 219.67 77 656.33 609.33 381.39 23 308.33 261.33 220.33 78 660.06 613.06 384.33 24 308.58 261.58 233.43 79 660.44 613.44 399.24 25 310.94 263.94 240.85 80 661.65 614.65 400.75 26 358.14 311.14 241.60 81 685.74 638.74 401.01 27 394.97 347.97 241.96 82 689.54 642.54 401.30 28 412.26 365.26 248.77 83 692.83 645.83 401.62 29 414.00 367.00 257.53 84 696.11 649.11 401.89 30 414.41 367.41 258.41 85 696.52 649.52 407.19 31 414.86 367.86 262.43 86 696.92 649.92 424.22 32 423.73 376.73 264.02 87 697.32 650.32 433.27 33 438.89 391.89 265.65 88 698.03 651.03 434.18 34 440.41 393.41 271.54 89 712.09 665.09 434.46 35 440.70 393.70 272.16 90 715.89 668.89 434.75 36 440.98 393.98 273.80 91 720.97 673.97 435.03 37 441.24 394.24 278.87 92 726.05 679.05 435.31 38 442.27 395.27 281.97 93 729.06 682.06 435.59 39 451.05 404.05 282.28 94 729.37 682.37 435.98 40 451.94 404.94 282.63 95 732.54 685.54 443.67 41 456.06 409.06 284.30 96 735.00 688.00 444.44 1 42 473.62 426.62 284.55 97 735.25 688.25 445.27 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 488.12 441.12 288.26 98 735.50 688.50 445.53 the number of pounds (1– 5) greater than the 44 489.85 442.85 288.64 99 735.75 688.75 447.80 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 490.79 443.79 291.20 100 736.00 689.00 493.00 45 more than 5 pounds, the corresponding FedEx 46 509.49 462.49 296.23 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 517.08 470.08 302.89 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 523.19 476.19 303.56 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 523.83 476.83 307.70 Additional per-pound Any fraction of a pound is rounded up to 50 530.66 483.66 308.12 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 531.35 484.35 310.17 FedEx® 10kg Box 1–22 lbs. $ 179.91 $ 8.18 service fees may apply for various clearance ® services, depending on commodity and 52 536.63 489.63 312.52 FedEx 25kg Box 1–56 lbs. 264.19 4.72 country; see pp. 116–117 for details.

69 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone D: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Belgium Envelope First® Priority® Economy® Weight First® Priority® Economy® • Channel Islands (U.K.) up to 8 oz. $ 108.25 $ 61.25 ** 53 lbs. $ 781.97 $ 734.97 $ 524.50 • England (U.K.) FedEx® 1 lb. 129.50 82.50 * 54 793.59 746.59 525.48 • France Pak 2 lbs. 133.75 86.75 * 55 805.25 758.25 544.85 • Germany 1 lb. $ 149.85 $ 102.85 $ 91.05 56 816.91 769.91 564.22 • Ireland, Northern (U.K.) 2 lbs. 164.34 117.34 109.44 57 828.57 781.57 583.59 • Ireland, Republic of 3 183.33 136.33 125.91 58 840.23 793.23 602.96 • Italy 4 205.42 158.42 141.10 59 850.09 803.09 604.90 • Luxembourg 5 231.84 184.84 164.56 60 866.42 819.42 605.15 • Monaco 6 242.65 195.65 178.23 61 872.85 825.85 605.40 • Netherlands (Holland) 7 253.91 206.91 182.34 62 890.13 843.13 605.65 • San Marino 8 262.99 215.99 182.78 63 894.40 847.40 605.90 • Scotland (U.K.) 9 263.91 216.91 191.56 64 912.22 865.22 606.15 • Vatican City 10 266.23 219.23 192.57 65 915.92 868.92 606.40 • Wales (U.K.) 11 266.67 219.67 212.67 66 934.34 887.34 606.65 12 268.64 221.64 214.68 67 937.52 890.52 607.88 Not all services are available 13 308.04 261.04 218.66 68 957.08 910.08 632.29 to all countries. See pp. 24–26 14 335.57 288.57 237.60 69 959.05 912.05 634.74 for the services available to your Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 345.51 298.51 243.84 70 978.64 931.64 658.54 destination country. 16 355.98 308.98 263.04 71 980.60 933.60 660.93 17 364.72 317.72 264.97 72 998.60 951.60 685.61 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 365.63 318.63 265.50 73 1,000.41 953.41 688.08 19 368.54 321.54 266.38 74 1,019.98 972.98 688.45 20 369.19 322.19 283.98 75 1,021.95 974.95 688.77 21 369.44 322.44 310.58 76 1,022.98 975.98 689.23 22 369.69 322.69 313.25 77 1,043.52 996.52 689.50 23 369.94 322.94 313.52 78 1,054.00 1,007.00 689.77 24 370.19 323.19 313.77 79 1,059.51 1,012.51 690.64 25 375.03 328.03 318.11 80 1,065.04 1,018.04 707.93 26 471.73 424.73 404.91 81 1,086.61 1,039.61 710.60 27 505.96 458.96 413.60 82 1,099.33 1,052.33 710.87 28 517.32 470.32 414.47 83 1,100.62 1,053.62 711.14 29 526.09 479.09 414.72 84 1,118.04 1,071.04 711.41 30 536.29 489.29 415.20 85 1,119.79 1,072.79 711.68 31 546.63 499.63 424.79 86 1,134.55 1,087.55 712.57 32 548.25 501.25 425.75 87 1,136.03 1,089.03 730.30 33 580.36 533.36 426.02 88 1,155.68 1,108.68 732.08 34 583.58 536.58 426.27 89 1,157.65 1,110.65 732.42 35 605.21 558.21 426.52 90 1,163.46 1,116.46 732.96 36 615.21 568.21 426.77 91 1,173.95 1,126.95 743.55 37 616.21 569.21 428.46 92 1,178.72 1,131.72 748.66 38 617.70 570.70 462.11 93 1,190.86 1,143.86 750.09 39 647.33 600.33 484.84 94 1,202.40 1,155.40 750.36 40 656.81 609.81 487.12 95 1,211.82 1,164.82 750.62 41 667.34 620.34 487.43 96 1,220.39 1,173.39 750.89 1 42 675.24 628.24 487.68 97 1,221.25 1,174.25 751.16 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 687.90 640.90 488.68 98 1,221.50 1,174.50 751.43 the number of pounds (1– 5) greater than the 44 696.32 649.32 508.68 99 1,221.75 1,174.75 752.56 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 706.31 659.31 510.68 100 1,222.00 1,175.00 761.00 45 more than 5 pounds, the corresponding FedEx 46 716.88 669.88 513.08 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 728.44 681.44 513.33 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 738.46 691.46 513.58 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 748.44 701.44 513.83 Additional per-pound Any fraction of a pound is rounded up to 50 749.48 702.48 514.08 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 769.18 722.18 514.33 FedEx® 10kg Box 1–22 lbs. $ 221.89 $ 10.09 service fees may apply for various clearance ® services, depending on commodity and 52 777.94 730.94 514.82 FedEx 25kg Box 1–56 lbs. 328.28 5.86 country; see pp. 116–117 for details.

70 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone E: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Bulgaria Envelope First® Priority® Economy® Weight First® Priority® Economy® • Czech Republic up to 8 oz. $ 172.75 $ 125.75 ** 53 lbs. $ 1,433.91 $ 1,386.91 $ 1,212.66 • Estonia FedEx® 1 lb. 187.25 140.25 * 54 1,435.61 1,388.61 1,217.15 • Gibraltar Pak 2 lbs. 213.25 166.25 * 55 1,469.54 1,422.54 1,217.60 • Hungary 1 lb. $ 209.91 $ 162.91 $ 106.42 56 1,503.47 1,456.47 1,218.05 • Latvia 2 lbs. 234.88 187.88 141.15 57 1,537.40 1,490.40 1,218.50 • Lithuania 3 275.88 228.88 165.50 58 1,571.33 1,524.33 1,218.95 • Poland 4 312.92 265.92 206.90 59 1,575.89 1,528.89 1,219.20 • Romania 5 342.10 295.10 232.59 60 1,630.19 1,583.19 1,219.45 • Russia 6 359.69 312.69 264.88 61 1,635.62 1,588.62 1,219.70 • Slovak Republic 7 383.28 336.28 294.06 62 1,636.17 1,589.17 1,219.95 • Slovenia 8 399.16 352.16 298.24 63 1,636.42 1,589.42 1,223.15 • South Africa 9 407.54 360.54 342.52 64 1,636.67 1,589.67 1,287.04 10 408.38 361.38 350.73 65 1,636.98 1,589.98 1,299.23 Not all services are available 11 409.11 362.11 351.56 66 1,638.12 1,591.12 1,300.45 to all countries. See pp. 24–26 12 412.61 365.61 354.96 67 1,660.92 1,613.92 1,300.70 for the services available to your 13 482.60 435.60 375.97 68 1,663.20 1,616.20 1,300.95 destination country. 14 526.47 479.47 409.76 69 1,663.48 1,616.48 1,301.20 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 566.79 519.79 471.75 70 1,667.32 1,620.32 1,301.45 16 639.36 592.36 485.54 71 1,691.58 1,644.58 1,301.70 17 646.62 599.62 487.05 72 1,694.01 1,647.01 1,301.95 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 664.84 617.84 517.16 73 1,697.52 1,650.52 1,302.20 19 697.60 650.60 541.28 74 1,767.70 1,720.70 1,302.45 20 700.88 653.88 572.18 75 1,818.52 1,771.52 1,302.70 21 701.21 654.21 609.82 76 1,823.61 1,776.61 1,302.95 22 701.47 654.47 613.59 77 1,830.37 1,783.37 1,303.20 23 701.72 654.72 634.12 78 1,832.99 1,785.99 1,303.49 24 702.27 655.27 636.18 79 1,833.26 1,786.26 1,306.62 25 709.58 662.58 639.17 80 1,833.51 1,786.51 1,321.10 26 855.78 808.78 698.97 81 1,833.76 1,786.76 1,327.13 27 947.49 900.49 716.68 82 1,835.05 1,788.05 1,331.27 28 994.31 947.31 761.90 83 1,860.45 1,813.45 1,414.04 29 1,012.42 965.42 801.11 84 1,862.99 1,815.99 1,425.75 30 1,017.42 970.42 805.04 85 1,879.34 1,832.34 1,432.44 31 1,017.92 970.92 805.44 86 1,886.92 1,839.92 1,433.11 32 1,021.76 974.76 805.69 87 2,038.42 1,991.42 1,437.52 33 1,098.37 1,051.37 807.10 88 2,053.57 2,006.57 1,437.97 34 1,110.46 1,063.46 835.26 89 2,055.09 2,008.09 1,446.86 35 1,111.67 1,064.67 838.08 90 2,055.36 2,008.36 1,447.75 36 1,111.92 1,064.92 850.21 91 2,055.63 2,008.63 1,449.28 37 1,112.17 1,065.17 852.05 92 2,055.89 2,008.89 1,449.54 38 1,112.42 1,065.42 885.71 93 2,056.30 2,009.30 1,449.81 39 1,112.67 1,065.67 889.08 94 2,064.21 2,017.21 1,450.07 40 1,112.93 1,065.93 922.79 95 2,222.22 2,175.22 1,450.34 41 1,113.19 1,066.19 928.31 96 2,238.03 2,191.03 1,450.59 1 42 1,116.82 1,069.82 1,038.66 97 2,240.38 2,193.38 1,450.84 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,189.37 1,142.37 1,053.51 98 2,287.37 2,240.37 1,451.13 the number of pounds (1– 5) greater than the 44 1,225.45 1,178.45 1,055.00 99 2,296.35 2,249.35 1,454.82 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,229.06 1,182.06 1,055.27 100 2,395.00 2,348.00 1,528.00 45 more than 5 pounds, the corresponding FedEx 46 1,301.15 1,254.15 1,057.58 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 1,356.22 1,309.22 1,103.72 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,418.60 1,371.60 1,158.86 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,424.84 1,377.84 1,164.38 Additional per-pound Any fraction of a pound is rounded up to 50 1,429.18 1,382.18 1,165.43 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,433.24 1,386.24 1,165.68 FedEx® 10kg Box 1–22 lbs. $ 365.86 $ 16.63 service fees may apply for various clearance ® services, depending on commodity and 52 1,433.66 1,386.66 1,167.94 FedEx 25kg Box 1–56 lbs. 662.83 11.84 country; see pp. 116–117 for details.

71 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone F: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Hong Kong Envelope First® Priority® Economy® Weight First® Priority® Economy® • Singapore up to 8 oz. $ 105.00 $ 58.00 ** 53 lbs. $ 758.90 $ 711.90 $ 609.85 • Taiwan FedEx® 1 lb. 123.75 76.75 * 54 770.10 723.10 610.32 Pak 2 lbs. 130.25 83.25 * 55 781.38 734.38 617.79 Not all services are available 1 lb. $ 141.42 $ 94.42 $ 87.98 56 792.66 745.66 625.26 to all countries. See pp. 24–26 2 lbs. 154.06 107.06 102.13 57 803.94 756.94 632.73 for the services available to your 3 174.91 127.91 118.30 58 815.22 768.22 640.20 destination country. 4 195.29 148.29 132.63 59 824.91 777.91 658.48 5 226.93 179.93 157.12 60 844.91 797.91 662.88 6 237.17 190.17 169.51 61 846.93 799.93 684.49 7 248.73 201.73 183.12 62 865.82 818.82 688.63 8 259.35 212.35 189.50 63 867.74 820.74 695.04 9 260.42 213.42 197.61 64 886.73 839.73 701.22 10 260.85 213.85 199.98 65 888.66 841.66 707.41 11 261.28 214.28 208.03 66 907.62 860.62 713.59 12 264.27 217.27 210.37 67 909.54 862.54 719.79 13 324.07 277.07 234.17 68 928.49 881.49 725.99 14 340.76 293.76 236.55 69 930.41 883.41 732.16 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 351.40 304.40 251.79 70 949.35 902.35 738.34 16 362.61 315.61 253.32 71 951.26 904.26 744.55 17 371.93 324.93 267.42 72 955.88 908.88 750.72 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 372.87 325.87 268.85 73 970.46 923.46 756.92 19 373.53 326.53 283.38 74 989.45 942.45 763.11 20 374.19 327.19 293.33 75 991.35 944.35 769.30 21 374.44 327.44 315.87 76 1,010.30 963.30 775.48 22 374.69 327.69 318.13 77 1,012.20 965.20 781.66 23 374.94 327.94 318.38 78 1,031.19 984.19 787.84 24 375.19 328.19 318.63 79 1,033.10 986.10 794.05 25 380.16 333.16 323.45 80 1,052.05 1,005.05 800.23 26 479.56 432.56 386.22 81 1,053.98 1,006.98 806.43 27 505.59 458.59 409.68 82 1,054.46 1,007.46 812.60 28 516.00 469.00 412.09 83 1,054.95 1,007.95 818.81 29 517.06 470.06 426.45 84 1,056.45 1,009.45 824.98 30 518.69 471.69 435.35 85 1,086.13 1,039.13 831.17 31 537.16 490.16 444.05 86 1,100.37 1,053.37 837.36 32 564.78 517.78 452.77 87 1,101.80 1,054.80 843.56 33 574.96 527.96 461.50 88 1,102.80 1,055.80 849.73 34 583.56 536.56 476.89 89 1,122.80 1,075.80 855.91 35 584.43 537.43 485.76 90 1,137.12 1,090.12 862.10 36 586.03 539.03 494.08 91 1,138.59 1,091.59 868.30 37 617.86 570.86 495.13 92 1,153.44 1,106.44 874.49 38 627.83 580.83 515.66 93 1,154.94 1,107.94 880.67 39 638.73 591.73 517.74 94 1,173.31 1,126.31 886.86 40 639.82 592.82 518.51 95 1,175.16 1,128.16 892.44 41 657.88 610.88 531.96 96 1,195.23 1,148.23 893.00 1 42 667.51 620.51 533.35 97 1,197.25 1,150.25 893.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 677.66 630.66 546.79 98 1,207.29 1,160.29 893.50 the number of pounds (1– 5) greater than the 44 687.25 640.25 548.15 99 1,208.31 1,161.31 893.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 697.41 650.41 567.52 100 1,211.00 1,164.00 894.00 45 more than 5 pounds, the corresponding FedEx 46 704.18 657.18 569.49 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 714.91 667.91 576.04 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 725.05 678.05 579.26 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 735.77 688.77 581.27 Additional per-pound Any fraction of a pound is rounded up to 50 745.52 698.52 584.10 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 746.51 699.51 592.61 FedEx® 10kg Box 1–22 lbs. $ 217.52 $ 9.89 service fees may apply for various clearance ® services, depending on commodity and 52 757.77 710.77 608.25 FedEx 25kg Box 1–56 lbs. 333.41 5.95 country; see pp. 116–117 for details.

72 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone G: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Japan Envelope First® Priority® Economy® Weight First® Priority® Economy® • Korea, South up to 8 oz. $ 104.50 $ 57.50 ** 53 lbs. $ 760.99 $ 713.99 $ 604.88 FedEx® 1 lb. 124.00 77.00 * 54 761.72 714.72 610.01 Not all services are available Pak 2 lbs. 130.50 83.50 * 55 775.64 728.64 617.76 to all countries. See pp. 24–26 1 lb. $ 143.45 $ 96.45 $ 87.72 56 789.56 742.56 625.51 for the services available to your 2 lbs. 159.67 112.67 104.09 57 803.48 756.48 633.26 destination country. 3 176.49 129.49 117.95 58 817.40 770.40 641.01 4 197.06 150.06 133.00 59 827.19 780.19 655.22 5 239.80 192.80 156.70 60 847.25 800.25 660.01 6 248.94 201.94 169.06 61 849.30 802.30 665.07 7 260.34 213.34 179.46 62 868.25 821.25 670.14 8 261.49 214.49 180.97 63 870.19 823.19 675.20 9 261.92 214.92 199.97 64 889.23 842.23 680.27 10 262.35 215.35 201.88 65 891.14 844.14 685.31 11 262.79 215.79 202.29 66 894.09 847.09 690.37 12 265.17 218.17 204.98 67 895.81 848.81 695.42 13 312.63 265.63 241.96 68 929.61 882.61 700.45 14 330.87 283.87 250.24 69 933.01 886.01 705.53 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 346.59 299.59 251.07 70 952.03 905.03 710.59 16 361.85 314.85 253.38 71 953.94 906.94 715.65 17 363.38 316.38 254.52 72 955.93 908.93 720.70 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 364.02 317.02 276.75 73 956.38 909.38 725.76 19 364.66 317.66 288.29 74 958.18 911.18 730.81 20 365.30 318.30 289.46 75 994.11 947.11 735.90 21 365.55 318.55 307.67 76 1,013.14 966.14 740.95 22 365.80 318.80 309.50 77 1,015.05 968.05 745.98 23 366.05 319.05 309.75 78 1,034.07 987.07 751.04 24 366.30 319.30 310.00 79 1,035.98 988.98 756.10 25 370.50 323.50 314.07 80 1,045.34 998.34 761.16 26 454.38 407.38 356.11 81 1,054.82 1,007.82 766.20 27 502.67 455.67 376.93 82 1,064.32 1,017.32 771.28 28 507.50 460.50 379.03 83 1,073.81 1,026.81 776.34 29 515.05 468.05 410.69 84 1,083.31 1,036.31 781.39 30 531.61 484.61 413.88 85 1,084.27 1,037.27 786.45 31 551.61 504.61 422.17 86 1,102.29 1,055.29 791.49 32 553.61 506.61 449.51 87 1,111.77 1,064.77 796.56 33 576.54 529.54 452.26 88 1,112.72 1,065.72 801.62 34 578.85 531.85 452.68 89 1,130.78 1,083.78 806.69 35 580.28 533.28 454.60 90 1,140.25 1,093.25 811.72 36 608.81 561.81 492.64 91 1,149.75 1,102.75 816.77 37 619.55 572.55 496.45 92 1,159.24 1,112.24 821.84 38 629.72 582.72 505.04 93 1,168.74 1,121.74 826.90 39 640.44 593.44 512.00 94 1,178.22 1,131.22 827.50 40 641.52 594.52 513.78 95 1,187.72 1,140.72 827.75 41 642.88 595.88 549.17 96 1,197.21 1,150.21 828.00 1 42 669.35 622.35 552.72 97 1,206.72 1,159.72 828.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 679.52 632.52 553.17 98 1,216.21 1,169.21 828.50 the number of pounds (1– 5) greater than the 44 689.12 642.12 557.44 99 1,222.38 1,175.38 828.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 699.33 652.33 561.66 100 1,223.00 1,176.00 829.00 45 more than 5 pounds, the corresponding FedEx 46 706.10 659.10 569.27 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 716.85 669.85 570.05 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 717.95 670.95 570.56 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 737.79 690.79 570.96 Additional per-pound Any fraction of a pound is rounded up to 50 747.57 700.57 571.95 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 748.57 701.57 591.47 FedEx® 10kg Box 1–22 lbs. $ 218.42 $ 9.93 service fees may apply for various clearance ® services, depending on commodity and 52 759.86 712.86 593.43 FedEx 25kg Box 1–56 lbs. 323.75 5.78 country; see pp. 116–117 for details.

73 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone H: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Andorra Envelope First® Priority® Economy® Weight First® Priority® Economy® • Austria up to 8 oz. $ 112.25 $ 65.25 ** 53 lbs. $ 897.92 $ 850.92 $ 712.97 • Azores (Portugal) FedEx® 1 lb. 138.25 91.25 * 54 912.02 865.02 715.37 • Denmark Pak 2 lbs. 140.00 93.00 * 55 916.36 869.36 715.62 • Faroe Islands 1 lb. $ 168.63 $ 121.63 $ 101.03 56 920.70 873.70 715.87 • Finland 2 lbs. 190.66 143.66 119.80 57 925.04 878.04 716.12 • Greece 3 207.16 160.16 134.80 58 929.38 882.38 716.37 • Greenland 4 227.88 180.88 147.82 59 950.74 903.74 720.92 • Iceland 5 243.02 196.02 176.49 60 999.88 952.88 721.38 • Liechtenstein 6 257.00 210.00 187.57 61 1,004.80 957.80 722.98 • Madeira (Portugal) 7 276.14 229.14 200.99 62 1,007.97 960.97 754.58 • Malta 8 294.62 247.62 218.84 63 1,008.29 961.29 757.74 • Norway 9 296.47 249.47 224.41 64 1,008.54 961.54 760.91 • Portugal 10 296.97 249.97 241.46 65 1,008.79 961.79 824.11 • Spain 11 297.47 250.47 243.17 66 1,010.45 963.45 830.44 • Sweden 12 299.79 252.79 243.94 67 1,043.45 996.45 831.08 • Switzerland 13 346.17 299.17 259.27 68 1,066.63 1,019.63 831.41 14 377.39 330.39 284.78 69 1,078.67 1,031.67 831.68 Not all services are available Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 397.69 350.69 287.34 70 1,081.14 1,034.14 831.93 to all countries. See pp. 24–26 16 412.38 365.38 301.72 71 1,130.54 1,083.54 834.13 for the services available to your destination country. 17 413.85 366.85 308.92 72 1,135.51 1,088.51 834.38 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 414.59 367.59 314.23 73 1,137.26 1,090.26 834.71 19 415.33 368.33 328.44 74 1,172.21 1,125.21 834.96 20 416.07 369.07 330.20 75 1,175.71 1,128.71 835.21 21 416.32 369.32 356.17 76 1,176.08 1,129.08 835.46 22 416.57 369.57 358.77 77 1,176.36 1,129.36 837.76 23 416.82 369.82 359.03 78 1,179.83 1,132.83 883.76 24 417.14 370.14 359.35 79 1,230.23 1,183.23 888.36 25 423.54 376.54 365.57 80 1,235.27 1,188.27 888.82 26 551.54 504.54 471.06 81 1,235.78 1,188.78 889.07 27 570.83 523.83 481.61 82 1,236.03 1,189.03 889.39 28 572.76 525.76 482.67 83 1,236.28 1,189.28 889.64 29 574.29 527.29 482.96 84 1,236.53 1,189.53 889.89 30 604.80 557.80 488.64 85 1,241.53 1,194.53 890.25 31 611.06 564.06 512.34 86 1,275.43 1,228.43 890.54 32 614.10 567.10 514.71 87 1,278.82 1,231.82 890.80 33 617.44 570.44 527.53 88 1,279.16 1,232.16 891.12 34 618.60 571.60 528.97 89 1,281.58 1,234.58 891.40 35 641.76 594.76 557.77 90 1,329.98 1,282.98 891.65 36 644.08 597.08 560.65 91 1,334.82 1,287.82 891.93 37 646.42 599.42 568.18 92 1,337.81 1,290.81 892.20 38 665.06 618.06 569.23 93 1,397.56 1,350.56 892.47 39 673.03 626.03 590.20 94 1,427.44 1,380.44 892.72 40 701.96 654.96 630.08 95 1,443.19 1,396.19 892.97 41 704.86 657.86 634.07 96 1,458.90 1,411.90 893.42 1 42 708.47 661.47 634.90 97 1,460.48 1,413.48 893.69 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 748.91 701.91 635.75 98 1,479.81 1,432.81 893.99 the number of pounds (1– 5) greater than the 44 787.78 740.78 652.58 99 1,481.75 1,434.75 895.08 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 810.61 763.61 654.27 100 1,482.00 1,435.00 900.00 45 more than 5 pounds, the corresponding FedEx 46 812.91 765.91 655.50 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 824.26 777.26 680.08 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 847.24 800.24 685.55 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 849.54 802.54 686.10 Additional per-pound Any fraction of a pound is rounded up to 50 850.59 803.59 687.53 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 871.40 824.40 687.79 FedEx® 10kg Box 1–22 lbs. $ 253.04 $ 11.50 service fees may apply for various clearance ® services, depending on commodity and 52 895.50 848.50 688.99 FedEx 25kg Box 1–56 lbs. 376.79 6.73 country; see pp. 116–117 for details.

74 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone I: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Anguilla Envelope Priority® Economy® Weight Priority® Economy® • Antigua up to 8 oz. $ 53.00 ** 53 lbs. $ 573.30 $ 444.08 • Aruba FedEx® 1 lb. 70.75 * 54 573.93 449.01 • Bahamas Pak 2 lbs. 78.25 * 55 585.69 453.98 • Barbados 1 lb. $ 93.21 $ 78.37 56 597.45 458.95 • Barbuda 2 lbs. 99.15 96.26 57 609.21 463.92 • Bermuda 3 112.22 106.95 58 620.97 468.89 • Bonaire 4 127.91 116.31 59 622.22 473.19 • British Virgin Islands 5 144.27 123.09 60 622.47 477.56 • Cayman Islands 6 156.66 137.55 61 624.28 482.72 • Curaçao 7 167.73 147.21 62 659.94 487.88 • Dominica 8 177.63 150.78 63 663.53 496.55 • Dominican Republic 9 178.63 158.26 64 663.89 503.50 • Grenada 10 179.00 166.01 65 664.20 504.20 • Guadeloupe 11 186.29 173.07 66 666.38 509.02 • Haiti 12 190.64 179.79 67 709.91 514.16 • Jamaica 13 201.39 185.78 68 714.29 519.30 • Martinique 14 209.33 191.17 69 714.73 524.49 • Montserrat Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 233.48 198.19 70 715.05 529.65 • Saba 16 248.37 206.98 71 717.26 539.61 • St. Barthelemy • St. Croix (U.S. Virgin Islands) 17 250.07 214.08 72 744.88 540.62 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • St. Eustatius 18 250.99 222.68 73 747.68 545.13 • St. John (U.S. Virgin Islands) 19 269.20 230.17 74 747.96 550.27 • St. Kitts and Nevis 20 279.21 237.61 75 750.61 555.45 • St. Lucia 21 282.37 251.17 76 802.63 560.61 • St. Maarten/St. Martin 22 282.72 258.80 77 807.84 565.79 • St. Thomas (U.S. Virgin Islands) 23 283.02 266.39 78 808.37 570.06 • St. Vincent 24 283.35 274.07 79 808.62 574.28 • Trinidad and Tobago 80 813.40 578.47 25 285.03 276.24 • Turks and Caicos Islands 26 318.32 292.23 81 813.88 582.68 • U.S. Virgin Islands 27 324.79 299.93 82 814.19 593.78 28 325.45 305.53 83 816.96 594.89 29 325.87 313.25 84 872.22 595.28 30 333.97 319.52 85 877.77 602.91 31 345.81 325.83 86 878.40 603.68 32 361.01 331.60 87 878.65 611.33 33 368.81 337.81 88 878.90 612.10 34 382.36 343.17 89 879.15 625.70 35 384.00 349.39 90 880.66 627.06 36 416.54 354.77 91 910.75 628.14 37 439.76 360.14 92 913.76 628.91 38 442.10 366.35 93 914.07 633.11 39 451.16 372.87 94 914.72 647.46 40 452.07 379.38 95 927.60 648.90 41 460.77 384.40 96 969.74 649.15 42 462.71 388.27 97 973.96 649.91 43 463.16 393.64 98 974.39 654.94 44 471.93 398.59 99 978.73 658.33 45 473.26 403.54 100 1,063.00 726.00 1 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 499.71 409.32 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 82. than the limit and add it to the base rate. Note: For shipments that 47 502.39 424.32 exceed the weight limit by more than 5 pounds, the corresponding 48 503.35 425.83 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 522.55 426.18 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 524.47 430.01 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 1 51 561.72 434.77 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 190.89 $ 8.68 pound. Ancillary clearance service fees may apply for various 52 567.32 443.22 ® clearance services, depending on commodity and country; FedEx 25kg Box 1–56 lbs. 285.28 5.09 see pp. 116–117 for details.

75 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone J: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Australia Envelope First® Priority® Economy® Weight First® Priority® Economy® • Guam up to 8 oz. $ 118.00 $ 71.00 ** 53 lbs. $ 1,079.75 $ 1,032.75 $ 883.19 • Indonesia FedEx® 1 lb. 142.50 95.50 * 54 1,092.67 1,045.67 891.51 • Macau Pak 2 lbs. 150.25 103.25 * 55 1,112.48 1,065.48 903.07 • Malaysia 1 lb. $ 157.47 $ 110.47 $ 102.65 56 1,132.29 1,085.29 914.63 • New Zealand 2 lbs. 183.25 136.25 127.27 57 1,152.10 1,105.10 926.19 • Philippines 3 203.49 156.49 142.33 58 1,171.91 1,124.91 937.75 • Thailand 4 228.46 181.46 156.90 59 1,186.57 1,139.57 938.92 • Vietnam 5 251.65 204.65 180.24 60 1,225.61 1,178.61 939.67 6 270.97 223.97 194.55 61 1,251.84 1,204.84 954.62 Not all services are available 7 290.79 243.79 214.04 62 1,258.29 1,211.29 956.12 to all countries. See pp. 24–26 8 309.56 262.56 230.94 63 1,261.18 1,214.18 959.31 for the services available to your 9 313.13 266.13 249.79 64 1,317.44 1,270.44 962.61 destination country. 10 313.67 266.67 252.56 65 1,326.70 1,279.70 965.95 11 314.21 267.21 253.07 66 1,327.63 1,280.63 969.28 12 317.58 270.58 257.63 67 1,335.90 1,288.90 972.62 13 384.98 337.98 314.10 68 1,365.10 1,318.10 975.97 14 435.10 388.10 328.69 69 1,368.04 1,321.04 979.30 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 454.16 407.16 342.69 70 1,412.04 1,365.04 982.64 16 470.47 423.47 364.84 71 1,425.23 1,378.23 985.97 17 482.79 435.79 373.63 72 1,438.05 1,391.05 989.31 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 484.03 437.03 376.60 73 1,458.06 1,411.06 992.64 19 484.91 437.91 397.58 74 1,464.66 1,417.66 995.97 20 485.79 438.79 404.58 75 1,465.33 1,418.33 999.32 21 486.04 439.04 424.48 76 1,466.81 1,419.81 1,002.65 22 486.29 439.29 426.48 77 1,496.33 1,449.33 1,005.99 23 486.54 439.54 426.73 78 1,499.29 1,452.29 1,009.31 24 486.88 439.88 427.06 79 1,499.59 1,452.59 1,012.65 25 493.65 446.65 433.64 80 1,499.85 1,452.85 1,016.00 26 629.05 582.05 536.29 81 1,500.12 1,453.12 1,019.34 27 660.92 613.92 546.56 82 1,505.45 1,458.45 1,022.66 28 664.11 617.11 568.37 83 1,509.76 1,462.76 1,026.00 29 681.18 634.18 596.00 84 1,594.72 1,547.72 1,029.35 30 683.71 636.71 608.89 85 1,607.96 1,560.96 1,032.67 31 734.05 687.05 630.75 86 1,621.23 1,574.23 1,036.00 32 750.70 703.70 632.98 87 1,634.49 1,587.49 1,039.35 33 766.86 719.86 644.10 88 1,647.72 1,600.72 1,042.69 34 782.41 735.41 656.40 89 1,660.99 1,613.99 1,046.01 35 798.53 751.53 674.02 90 1,674.22 1,627.22 1,049.33 36 800.15 753.15 693.71 91 1,687.48 1,640.48 1,052.68 37 830.75 783.75 695.69 92 1,700.74 1,653.74 1,056.01 38 861.76 814.76 718.65 93 1,713.98 1,666.98 1,059.34 39 876.46 829.46 738.82 94 1,726.49 1,679.49 1,060.50 40 877.94 830.94 741.50 95 1,727.75 1,680.75 1,060.75 41 894.01 847.01 760.31 96 1,728.00 1,681.00 1,061.00 1 42 910.15 863.15 762.20 97 1,728.25 1,681.25 1,061.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 926.27 879.27 786.99 98 1,728.50 1,681.50 1,061.50 the number of pounds (1– 5) greater than the 44 942.38 895.38 797.76 99 1,728.75 1,681.75 1,061.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 958.49 911.49 813.27 100 1,729.00 1,682.00 1,062.00 45 more than 5 pounds, the corresponding FedEx 46 987.78 940.78 814.83 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 990.74 943.74 815.39 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,006.85 959.85 825.94 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,022.35 975.35 851.07 Additional per-pound Any fraction of a pound is rounded up to 50 1,037.26 990.26 853.59 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,039.11 992.11 863.51 FedEx® 10kg Box 1–22 lbs. $ 270.83 $ 12.31 service fees may apply for various clearance ® services, depending on commodity and 52 1,076.03 1,029.03 873.39 FedEx 25kg Box 1–56 lbs. 446.90 7.98 country; see pp. 116–117 for details.

76 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone K: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Bahrain Envelope Priority® Economy® Weight Priority® Economy® • Brunei up to 8 oz. $ 70.00 ** 53 lbs. $ 992.45 $ 806.94 • Cyprus FedEx® 1 lb. 91.50 * 54 1,004.86 807.80 • Egypt Pak 2 lbs. 96.25 * 55 1,006.11 818.24 • Israel 1 lb. $ 106.39 $ 97.52 56 1,007.36 828.68 • Jordan 2 lbs. 123.94 117.43 57 1,008.61 839.12 • Kuwait 3 144.56 129.81 58 1,009.86 849.56 • Lebanon 4 164.60 145.75 59 1,010.15 850.66 • Oman 5 195.65 164.10 60 1,010.42 851.35 • Palestine Autonomous 6 206.04 182.34 61 1,012.68 852.06 • Qatar 7 224.27 200.62 62 1,057.80 866.22 • Saudi Arabia 1 8 251.00 216.45 63 1,105.03 867.64 • Syria 9 254.93 231.85 64 1,109.76 870.51 • Turkey 10 255.44 237.13 65 1,117.67 871.05 • United Arab Emirates 1 11 255.96 241.54 66 1,118.47 881.52 • Yemen Arab Republic 12 258.45 245.40 67 1,118.79 882.57 13 308.16 277.21 68 1,124.92 883.03 14 353.77 300.07 69 1,195.90 892.23 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 385.73 308.33 70 1,203.00 898.24 16 401.17 347.83 71 1,203.72 902.24 17 402.72 352.51 72 1,204.00 906.28 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 413.68 362.33 73 1,206.52 910.30 19 420.44 382.52 74 1,213.81 910.71 20 421.29 389.26 75 1,355.81 918.32 21 421.54 407.64 76 1,370.01 919.09 22 421.79 409.48 77 1,371.43 932.68 23 422.04 409.73 78 1,371.71 934.04 24 422.31 410.00 79 1,373.07 934.41 25 427.71 415.25 80 1,399.29 934.83 26 535.71 477.86 81 1,401.92 942.43 27 565.06 501.42 82 1,402.21 948.51 28 579.76 531.49 83 1,402.48 950.38 29 594.39 544.90 84 1,402.82 952.38 30 608.99 546.39 85 1,405.92 992.18 31 646.96 575.75 86 1,431.62 996.38 32 650.77 578.70 87 1,434.19 996.80 33 665.68 579.00 88 1,434.45 997.05 34 667.18 579.29 89 1,434.70 997.30 35 667.96 582.03 90 1,437.81 997.55 36 683.00 599.03 91 1,499.91 1,002.55 37 684.52 600.73 92 1,506.12 1,013.18 38 711.67 614.94 93 1,506.75 1,014.25 39 724.47 671.88 94 1,511.96 1,014.50 40 725.76 677.68 95 1,538.97 1,014.75 41 751.30 678.26 96 1,606.10 1,015.00 42 753.86 680.23 97 1,612.82 1,015.25 43 767.96 719.52 98 1,613.50 1,015.50 1 Service suspended as of publication date. For updates call 44 801.77 723.46 99 1,613.75 1,015.75 1.800.GoFedEx 1.800.463.3339 and say “international services.” 45 842.88 723.87 100 1,614.00 1,016.00 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 870.01 731.13 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 82. than the limit and add it to the base rate. Note: For shipments that 47 872.74 731.86 exceed the weight limit by more than 5 pounds, the corresponding 48 922.44 733.67 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 937.33 769.75 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 938.82 773.36 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 2 51 953.41 796.23 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 258.70 $ 11.76 pound. Ancillary clearance service fees may apply for various 52 988.86 798.52 ® clearance services, depending on commodity and country; FedEx 25kg Box 1–56 lbs. 427.96 7.64 see pp. 116–117 for details.

77 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone L: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Argentina Envelope First® Priority® Economy® Weight First® Priority® Economy® • Belize up to 8 oz. $ 136.25 $ 89.25 ** 53 lbs. $ 1,383.08 $ 1,336.08 $ 1,014.60 • Bolivia FedEx® 1 lb. 155.25 108.25 * 54 1,384.64 1,337.64 1,014.95 • Brazil Pak 2 lbs. 192.25 145.25 * 55 1,415.83 1,368.83 1,015.21 • Chile 1 lb. $ 178.67 $ 131.67 $ 122.11 56 1,447.02 1,400.02 1,015.47 • Colombia 2 lbs. 205.73 158.73 144.89 57 1,478.21 1,431.21 1,015.73 • Costa Rica 3 236.76 189.76 162.83 58 1,509.40 1,462.40 1,015.99 • Ecuador 4 264.79 217.79 189.03 59 1,512.53 1,465.53 1,016.24 • El Salvador 5 291.03 244.03 204.15 60 1,512.85 1,465.85 1,016.67 • French Guiana 6 323.00 276.00 253.58 61 1,513.10 1,466.10 1,025.07 • Guatemala 7 353.59 306.59 267.84 62 1,513.35 1,466.35 1,025.92 • Guyana 8 412.28 365.28 304.94 63 1,513.60 1,466.60 1,026.17 • Honduras 9 420.59 373.59 327.43 64 1,516.98 1,469.98 1,026.95 • Nicaragua 10 421.43 374.43 329.70 65 1,584.44 1,537.44 1,042.40 • Panama 11 422.18 375.18 354.75 66 1,591.19 1,544.19 1,043.95 • Paraguay 12 426.17 379.17 361.17 67 1,612.37 1,565.37 1,050.35 • Peru 13 505.81 458.81 404.57 68 1,633.17 1,586.17 1,050.99 • Suriname 14 560.56 513.56 435.54 69 1,635.25 1,588.25 1,051.24 • Uruguay Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 587.25 540.25 438.66 70 1,635.50 1,588.50 1,053.61 • Venezuela 16 651.29 604.29 455.80 71 1,637.89 1,590.89 1,100.92 Not all services are available 17 657.70 610.70 480.52 72 1,638.14 1,591.14 1,105.66 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging to all countries. See pp. 24–26 18 679.25 632.25 519.24 73 1,638.40 1,591.40 1,106.14 for the services available to your 19 687.71 640.71 536.52 74 1,643.59 1,596.59 1,111.30 destination country. 20 689.00 642.00 538.26 75 1,747.23 1,700.23 1,111.82 21 689.25 642.25 550.93 76 1,757.60 1,710.60 1,112.07 22 689.50 642.50 567.85 77 1,758.64 1,711.64 1,112.32 23 689.75 642.75 590.34 78 1,758.89 1,711.89 1,115.20 24 690.10 643.10 592.59 79 1,762.56 1,715.56 1,169.50 25 697.07 650.07 594.73 80 1,835.95 1,788.95 1,174.93 26 836.47 789.47 637.34 81 1,843.29 1,796.29 1,175.48 27 850.45 803.45 641.61 82 1,844.03 1,797.03 1,175.73 28 870.97 823.97 645.56 83 1,855.32 1,808.32 1,175.98 29 941.10 894.10 678.50 84 1,878.92 1,831.92 1,176.26 30 948.12 901.12 681.80 85 1,881.28 1,834.28 1,176.51 31 950.25 903.25 740.84 86 1,881.54 1,834.54 1,176.76 32 954.61 907.61 746.75 87 1,881.79 1,834.79 1,177.01 33 1,021.85 974.85 753.43 88 1,882.04 1,835.04 1,177.26 34 1,028.58 981.58 754.12 89 1,882.30 1,835.30 1,177.51 35 1,030.35 983.35 754.40 90 1,882.55 1,835.55 1,177.76 36 1,065.61 1,018.61 755.45 91 1,882.93 1,835.93 1,178.01 37 1,108.76 1,061.76 756.88 92 1,883.18 1,836.18 1,178.29 38 1,130.39 1,083.39 785.42 93 1,883.43 1,836.43 1,178.54 39 1,132.56 1,085.56 865.10 94 1,883.68 1,836.68 1,178.79 40 1,137.53 1,090.53 873.07 95 1,883.93 1,836.93 1,179.04 41 1,155.21 1,108.21 873.87 96 1,884.18 1,837.18 1,179.29 1 42 1,172.85 1,125.85 874.25 97 1,884.43 1,837.43 1,179.54 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,178.67 1,131.67 876.76 98 1,884.77 1,837.77 1,179.83 the number of pounds (1– 5) greater than the 44 1,181.17 1,134.17 877.02 99 1,891.40 1,844.40 1,185.60 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,181.42 1,134.42 877.27 100 2,024.00 1,977.00 1,301.00 45 more than 5 pounds, the corresponding FedEx 46 1,181.67 1,134.67 877.52 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 1,182.33 1,135.33 882.15 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,195.38 1,148.38 974.72 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,196.69 1,149.69 983.98 Additional per-pound Any fraction of a pound is rounded up to 50 1,201.08 1,154.08 985.30 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,288.81 1,241.81 1,011.69 FedEx® 10kg Box 1–22 lbs. $ 379.42 $ 17.25 service fees may apply for various clearance ® services, depending on commodity and 52 1,374.51 1,327.51 1,014.33 FedEx 25kg Box 1–56 lbs. 650.32 11.61 country; see pp. 116–117 for details.

78 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone M: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International • Afghanistan • Liberia Envelope Priority® Economy® Weight Priority® Economy® • Albania • Libya up to 8 oz. $ 133.75 ** 53 lbs. $ 1,383.72 $ 1,112.06 • Algeria • Macedonia FedEx® 1 lb. 145.25 * 54 1,384.20 1,112.33 • American Samoa • Madagascar Pak 2 lbs. 175.75 * 55 1,389.88 1,112.83 • Angola • Malawi 1 lb. $ 170.43 $ 101.47 56 1,395.56 1,113.33 • Armenia • Mali 2 lbs. 186.79 136.86 57 1,401.24 1,113.83 • Azerbaijan • Marshall Islands 3 212.76 155.01 58 1,406.92 1,114.33 • Belarus • Mauritania 4 252.72 187.00 59 1,471.97 1,114.58 • Benin • Mauritius 5 283.08 214.22 60 1,478.48 1,114.83 • Bosnia-Herzegovina • Micronesia 6 300.28 246.41 61 1,479.14 1,115.22 • Botswana • Moldova 7 337.17 258.03 62 1,482.05 1,115.51 • Burkina Faso • Mongolia 8 367.68 288.33 63 1,483.44 1,117.58 • Burundi • Montenegro 9 370.74 331.07 64 1,511.21 1,158.65 • Cambodia • Morocco 10 371.49 335.35 65 1,513.99 1,162.77 • Cameroon • Mozambique 11 375.32 364.38 66 1,514.31 1,183.52 • Cape Verde • Namibia 1 12 379.27 368.22 67 1,520.71 1,189.94 • Central African Republic • New Caledonia 13 458.19 396.40 68 1,648.69 1,191.50 • Chad • Niger 14 514.75 440.24 69 1,661.49 1,222.56 • Congo • Nigeria Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 521.26 450.10 70 1,663.24 1,225.67 • Cook Islands • Palau 16 565.74 451.09 71 1,698.05 1,225.99 • Croatia • Papua New Guinea • Democratic Republic of Congo • Reunion Island 17 592.55 453.01 72 1,703.46 1,226.28 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • Djibouti • Rwanda 18 622.14 490.24 73 1,740.87 1,231.94 • East Timor • Saipan 19 674.85 523.78 74 1,744.62 1,232.51 • Equatorial Guinea1 • Samoa 20 680.13 527.14 75 1,745.00 1,234.63 • Eritrea • Senegal 21 680.66 586.44 76 1,745.25 1,276.90 • Ethiopia • Serbia 22 680.91 592.38 77 1,745.50 1,281.14 • Fiji • Seychelles 23 681.16 607.17 78 1,745.75 1,281.57 • French Polynesia • Sierra Leone1 24 681.41 608.80 79 1,746.00 1,281.82 • Gabon • Swaziland 80 1,749.95 1,282.07 25 685.51 635.92 • Gambia • Tanzania 26 767.51 705.52 81 1,828.86 1,282.47 • Georgia • Togo 27 889.31 766.65 82 1,905.90 1,282.77 • Ghana • Tonga 28 911.48 772.78 83 1,913.61 1,283.05 • Guinea • Tunisia 29 913.70 773.40 84 1,914.39 1,283.30 • Guinea-Bissau1 • Turkmenistan1 30 915.82 773.65 85 1,915.76 1,283.55 • Iraq • Uganda 31 918.05 773.90 86 1,918.98 1,283.80 • Ivory Coast • Ukraine 32 962.49 774.15 87 1,983.19 1,284.05 • Kazakhstan • Uzbekistan 33 972.83 774.40 88 1,989.62 1,284.30 • Kenya • Vanuatu 34 973.87 774.65 89 1,992.27 1,284.55 • Kyrgyzstan • Wallis and Futuna 35 974.92 774.90 90 2,045.23 1,287.92 • Laos • Zambia 36 995.62 775.15 91 2,050.53 1,355.32 • Lesotho • Zimbabwe 37 1,014.82 777.99 92 2,051.12 1,436.60 38 1,016.74 834.79 93 2,051.37 1,444.73 Not all services are available to all countries. See pp. 24–26 39 1,019.26 840.47 94 2,051.67 1,447.70 for the services available to your destination country. 40 1,069.53 842.10 95 2,056.77 1,448.00 41 1,139.80 874.64 96 2,158.58 1,452.19 42 1,158.43 890.29 97 2,168.77 1,452.61 43 1,200.65 960.99 98 2,190.58 1,452.88 1 Service suspended as of publication date. For updates call 44 1,204.89 968.06 99 2,209.27 1,455.77 1.800.GoFedEx 1.800.463.3339 and say “international services.” 45 1,210.37 997.78 100 2,583.00 1,488.00 2 For shipments that exceed the 22-lb. or 56-lb. weight limits, ® 46 1,319.83 1,000.76 101–150 For FedEx Express Multiweight multiply the per-pound rate by the number of pounds (1– 5) greater per-pound rates, see p. 82. than the limit and add it to the base rate. Note: For shipments that 47 1,330.83 1,002.48 exceed the weight limit by more than 5 pounds, the corresponding 48 1,331.94 1,004.28 FedEx 10kg Box and FedEx 25kg Box Rates FedEx International Priority standard list rate applies. 49 1,332.21 1,040.20 These boxes can only be used with FedEx International Priority service. * Based on the package weight, the corresponding rate applies. 50 1,332.47 1,043.80 Additional per-pound ** One-pound rate applies. Base rate rate (if applicable) 2 51 1,334.70 1,105.29 Any fraction of a pound is rounded up to the next-higher FedEx® 10kg Box 1–22 lbs. $ 379.52 $ 17.25 pound. Ancillary clearance service fees may apply for various 52 1,379.26 1,111.44 ® clearance services, depending on commodity and country; FedEx 25kg Box 1–56 lbs. 685.76 12.25 see pp. 116–117 for details.

79 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone N: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • China Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 114.25 $ 67.25 ** 53 lbs. $ 955.20 $ 908.20 $ 780.48 FedEx® 1 lb. 137.00 90.00 * 54 956.23 909.23 784.14 Pak 2 lbs. 145.00 98.00 * 55 976.67 929.67 785.26 1 lb. $ 156.44 $ 109.44 $ 103.56 56 997.11 950.11 786.38 2 lbs. 173.45 126.45 118.50 57 1,017.55 970.55 787.50 3 189.43 142.43 131.69 58 1,037.99 990.99 788.62 4 207.28 160.28 144.92 59 1,089.46 1,042.46 789.27 5 241.21 194.21 163.41 60 1,121.32 1,074.32 800.32 6 259.37 212.37 178.04 61 1,130.55 1,083.55 801.45 7 281.89 234.89 199.51 62 1,131.50 1,084.50 801.85 8 296.09 249.09 208.31 63 1,133.66 1,086.66 803.74 9 297.51 250.51 214.06 64 1,176.72 1,129.72 805.62 10 298.02 251.02 238.67 65 1,181.03 1,134.03 807.56 11 298.53 251.53 242.58 66 1,181.47 1,134.47 809.43 12 301.97 254.97 244.58 67 1,181.99 1,134.99 811.35 13 370.77 323.77 279.32 68 1,190.67 1,143.67 813.26 14 404.70 357.70 301.01 69 1,204.99 1,157.99 815.17 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 422.30 375.30 311.85 70 1,222.87 1,175.87 817.07 16 439.19 392.19 324.05 71 1,224.68 1,177.68 818.99 17 448.11 401.11 335.45 72 1,240.84 1,193.84 820.88 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 449.01 402.01 336.68 73 1,253.05 1,206.05 822.80 19 449.82 402.82 360.72 74 1,271.59 1,224.59 824.68 20 450.69 403.69 378.60 75 1,273.45 1,226.45 824.95 21 450.94 403.94 391.09 76 1,302.68 1,255.68 828.52 22 451.19 404.19 392.40 77 1,358.47 1,311.47 830.42 23 451.44 404.44 392.65 78 1,364.06 1,317.06 832.31 24 451.74 404.74 392.95 79 1,394.32 1,347.32 834.24 25 457.74 410.74 398.77 80 1,397.37 1,350.37 836.14 26 577.74 530.74 479.33 81 1,397.68 1,350.68 838.04 27 608.35 561.35 496.88 82 1,397.96 1,350.96 839.95 28 611.42 564.42 500.04 83 1,399.76 1,352.76 841.86 29 646.15 599.15 562.99 84 1,435.58 1,388.58 843.77 30 649.63 602.63 569.29 85 1,444.96 1,397.96 845.65 31 681.33 634.33 569.95 86 1,454.26 1,407.26 847.59 32 684.52 637.52 570.82 87 1,455.20 1,408.20 849.48 33 685.82 638.82 588.20 88 1,471.60 1,424.60 851.40 34 711.34 664.34 589.96 89 1,473.25 1,426.25 852.25 35 713.90 666.90 591.97 90 1,473.50 1,426.50 852.50 36 754.15 707.15 632.12 91 1,473.75 1,426.75 852.75 37 758.18 711.18 664.66 92 1,474.00 1,427.00 853.00 38 760.15 713.15 678.44 93 1,474.25 1,427.25 853.25 39 799.38 752.38 679.84 94 1,474.50 1,427.50 853.50 40 803.32 756.32 682.07 95 1,474.75 1,427.75 853.75 41 805.40 758.40 700.62 96 1,475.00 1,428.00 854.00 1 42 846.75 799.75 702.50 97 1,475.25 1,428.25 854.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 850.89 803.89 704.31 98 1,475.50 1,428.50 854.50 the number of pounds (1– 5) greater than the 44 876.63 829.63 740.29 99 1,475.75 1,428.75 854.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 884.09 837.09 757.17 100 1,476.00 1,429.00 855.00 45 more than 5 pounds, the corresponding FedEx 46 891.54 844.54 758.89 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 892.68 845.68 759.86 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 915.18 868.18 766.74 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 917.43 870.43 767.43 Additional per-pound Any fraction of a pound is rounded up to 50 926.07 879.07 767.86 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 952.30 905.30 776.10 FedEx® 10kg Box 1–22 lbs. $ 255.22 $ 11.60 service fees may apply for various clearance ® services, depending on commodity and 52 954.93 907.93 780.06 FedEx 25kg Box 1–56 lbs. 410.99 7.34 country; see pp. 116–117 for details.

80 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates to Zone O: U.S. Export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments to: FedEx® International International International International International International • Bangladesh Envelope First® Priority® Economy® Weight First® Priority® Economy® • Bhutan up to 8 oz. $ 117.75 $ 70.75 ** 53 lbs. $ 1,054.56 $ 1,007.56 $ 866.87 • India FedEx® 1 lb. 140.00 93.00 * 54 1,068.16 1,021.16 872.97 • Maldives, Republic of Pak 2 lbs. 154.75 107.75 * 55 1,075.20 1,028.20 873.58 • Nepal 1 lb. $ 161.56 $ 114.56 $ 106.76 56 1,082.24 1,035.24 874.19 • Pakistan 2 lbs. 176.95 129.95 118.42 57 1,089.28 1,042.28 874.80 • Sri Lanka 3 191.14 144.14 137.20 58 1,096.32 1,049.32 875.41 4 204.27 157.27 151.58 59 1,145.51 1,098.51 887.35 Not all services are available 5 241.17 194.17 168.26 60 1,150.43 1,103.43 888.56 to all countries. See pp. 24–26 6 259.39 212.39 185.06 61 1,150.93 1,103.93 888.83 for the services available to your 7 278.17 231.17 204.70 62 1,152.42 1,105.42 889.08 destination country. 8 301.91 254.91 224.19 63 1,153.98 1,106.98 891.57 9 314.31 267.31 241.69 64 1,185.01 1,138.01 941.37 10 315.56 268.56 246.31 65 1,203.94 1,156.94 953.17 11 316.10 269.10 255.44 66 1,210.86 1,163.86 954.36 12 318.49 271.49 263.58 67 1,211.58 1,164.58 954.61 13 366.28 319.28 278.63 68 1,211.85 1,164.85 954.87 14 425.48 378.48 307.76 69 1,212.10 1,165.10 955.12 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 431.41 384.41 340.32 70 1,214.38 1,167.38 957.76 16 445.17 398.17 367.08 71 1,259.79 1,212.79 1,010.46 17 459.39 412.39 374.12 72 1,264.34 1,217.34 1,015.73 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 473.55 426.55 388.38 73 1,265.82 1,218.82 1,016.26 19 474.97 427.97 410.24 74 1,294.52 1,247.52 1,016.51 20 475.83 428.83 412.44 75 1,297.41 1,250.41 1,016.76 21 476.08 429.08 416.40 76 1,355.06 1,308.06 1,017.01 22 476.33 429.33 416.80 77 1,360.83 1,313.83 1,017.26 23 476.58 429.58 417.05 78 1,397.55 1,350.55 1,017.51 24 476.86 429.86 417.33 79 1,401.28 1,354.28 1,017.76 25 482.46 435.46 422.77 80 1,401.66 1,354.66 1,018.01 26 594.46 547.46 523.93 81 1,401.92 1,354.92 1,019.13 27 639.10 592.10 536.19 82 1,402.19 1,355.19 1,019.38 28 657.45 610.45 575.26 83 1,406.54 1,359.54 1,019.66 29 659.29 612.29 579.29 84 1,406.99 1,359.99 1,025.22 30 661.55 614.55 579.70 85 1,415.76 1,368.76 1,025.78 31 706.72 659.72 579.99 86 1,484.73 1,437.73 1,026.05 32 721.87 674.87 581.72 87 1,491.63 1,444.63 1,028.79 33 734.41 687.41 616.21 88 1,499.93 1,452.93 1,083.55 34 735.67 688.67 638.06 89 1,579.20 1,532.20 1,089.03 35 760.64 713.64 650.14 90 1,587.13 1,540.13 1,146.79 36 763.14 716.14 661.40 91 1,587.93 1,540.93 1,152.57 37 768.05 721.05 671.79 92 1,588.20 1,541.20 1,153.15 38 768.55 721.55 681.46 93 1,588.46 1,541.46 1,153.44 39 768.81 721.81 682.43 94 1,588.71 1,541.71 1,153.73 40 770.73 723.73 701.40 95 1,588.96 1,541.96 1,154.00 41 808.97 761.97 719.80 96 1,589.26 1,542.26 1,154.25 1 42 826.19 779.19 721.64 97 1,589.53 1,542.53 1,154.50 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 902.17 855.17 747.79 98 1,592.77 1,545.77 1,155.48 the number of pounds (1– 5) greater than the 44 913.56 866.56 750.41 99 1,595.74 1,548.74 1,175.04 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 914.70 867.70 750.68 100 1,655.00 1,608.00 1,177.00 45 more than 5 pounds, the corresponding FedEx 46 919.58 872.58 752.42 101–150 For FedEx Express Multiweight® per-pound rates, see p. 82. International Priority standard list rate applies. 47 947.06 900.06 787.12 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 949.85 902.85 790.60 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 950.15 903.15 812.38 Additional per-pound Any fraction of a pound is rounded up to 50 953.45 906.45 814.57 Base rate rate (if applicable) 1 the next-higher pound. Ancillary clearance 51 1,019.22 972.22 814.83 FedEx® 10kg Box 1–22 lbs. $ 271.74 $ 12.35 service fees may apply for various clearance ® services, depending on commodity and 52 1,025.80 978.80 817.37 FedEx 25kg Box 1–56 lbs. 435.71 7.78 country; see pp. 116–117 for details.

81 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Multiweight® Rates: U.S. Export Use these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Puerto Rico FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. A 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package. Multiply by total shipment weight. FedEx FedEx FedEx International International International Weight First® Priority® Economy® 100–999 lbs. $ 7.25 $ 6.78 $ 4.87 1,000+ lbs. 6.84 6.37 4.50

FedEx International First® Multiply by total shipment weight.

ZONES Weight A B C D E F G H J L N O 100–999 lbs. $ 6.64 $ 7.15 $ 7.36 $ 12.22 $ 23.95 $ 12.11 $ 12.23 $ 14.82 $ 17.29 $ 20.24 $ 14.76 $ 16.55 1,000+ lbs. 6.21 6.68 6.88 11.40 22.31 11.30 11.41 13.67 16.11 18.86 13.76 15.42

FedEx International Priority® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 6.17 $ 6.68 $ 6.89 $ 11.75 $ 23.48 $ 11.64 $ 11.76 $ 14.35 $ 10.63 $ 16.82 $ 16.14 $ 19.77 $ 25.83 $ 14.29 $ 16.08 1,000+ lbs. 5.74 6.21 6.41 10.93 21.84 10.83 10.94 13.20 9.89 15.64 14.85 18.39 24.02 13.29 14.95

FedEx International Economy® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 4.92 $ 5.15 $ 4.93 $ 7.61 $ 15.28 $ 8.94 $ 8.29 $ 9.00 $ 7.26 $ 10.62 $ 10.16 $ 13.01 $ 14.88 $ 8.55 $ 11.77 1,000+ lbs. 4.60 4.82 4.61 7.12 14.29 8.36 7.75 8.42 6.79 9.93 9.50 12.16 13.76 7.99 10.89

Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

82 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Canada (Zone A): U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Canada Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 99.70 $ 52.70 ** 53 lbs. $ 477.64 $ 430.64 $ 310.12 FedEx® 1 lb. 122.80 75.80 * 54 482.21 435.21 310.74 Pak 2 lbs. 122.85 75.85 * 55 486.74 439.74 314.26 1 lb. $ 133.63 $ 86.63 $ 72.50 56 491.27 444.27 317.78 2 lbs. 145.30 98.30 81.85 57 495.80 448.80 321.30 3 156.59 109.59 91.39 58 500.33 453.33 324.82 4 167.48 120.48 99.87 59 506.59 459.59 331.98 5 178.45 131.45 108.83 60 509.46 462.46 334.89 6 189.21 142.21 117.45 61 513.77 466.77 339.92 7 199.68 152.68 126.04 62 518.08 471.08 342.98 8 210.00 163.00 133.24 63 522.39 475.39 347.28 9 220.41 173.41 140.75 64 526.67 479.67 351.00 10 230.82 183.82 147.73 65 531.03 484.03 354.65 11 240.67 193.67 152.57 66 535.34 488.34 358.34 12 249.79 202.79 156.92 67 539.64 492.64 368.93 13 258.28 211.28 160.75 68 547.44 500.44 372.17 14 267.47 220.47 165.14 69 548.22 501.22 379.49 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 276.63 229.63 169.45 70 552.55 505.55 380.23 16 283.57 236.57 173.17 71 560.37 513.37 380.66 17 291.37 244.37 177.50 72 561.17 514.17 389.07 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 297.43 250.43 184.11 73 567.35 520.35 391.45 19 305.07 258.07 186.24 74 569.79 522.79 391.75 20 311.29 264.29 188.29 75 575.97 528.97 392.50 21 318.23 271.23 192.00 76 580.34 533.34 398.00 22 325.12 278.12 199.46 77 588.19 541.19 398.56 23 330.88 283.88 202.94 78 588.98 541.98 407.13 24 337.69 290.69 205.13 79 595.02 548.02 408.00 25 342.37 295.37 206.40 80 595.64 548.64 408.28 26 348.11 301.11 210.12 81 599.59 552.59 408.61 27 353.90 306.90 213.83 82 603.59 556.59 415.12 28 359.64 312.64 220.50 83 610.83 563.83 423.91 29 365.41 318.41 221.17 84 615.06 568.06 424.79 30 371.14 324.14 224.86 85 615.53 568.53 425.09 31 377.17 330.17 229.08 86 624.64 577.64 428.18 32 380.80 333.80 231.64 87 625.56 578.56 434.39 33 385.64 338.64 235.02 88 629.52 582.52 435.02 34 390.52 343.52 241.57 89 633.54 586.54 435.40 35 395.36 348.36 242.24 90 637.51 590.51 442.12 36 400.21 353.21 245.16 91 639.39 592.39 444.33 37 405.85 358.85 249.57 92 646.59 599.59 444.62 38 409.83 362.83 251.93 93 647.32 600.32 450.23 39 414.73 367.73 258.07 94 653.48 606.48 450.80 1 Note: Unless otherwise provided herein, 40 419.57 372.57 258.69 95 657.42 610.42 457.95 the terms and conditions of the country 41 423.97 376.97 262.38 96 661.63 614.63 458.68 of origin apply to U.S. import shipments. 2 42 428.40 381.40 271.16 97 665.83 618.83 472.76 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 436.48 389.48 273.10 98 670.00 623.00 474.54 the number of pounds (1– 5) greater than the 44 437.30 390.30 273.39 99 678.18 631.18 474.85 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 441.76 394.76 277.06 100 679.00 632.00 476.00 45 more than 5 pounds, the corresponding FedEx 46 446.19 399.19 280.74 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 450.65 403.65 284.96 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 455.08 408.08 292.09 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 461.01 414.01 292.81 Additional per-pound Any fraction of a pound is rounded up to 50 465.45 418.45 297.01 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 468.52 421.52 301.61 FedEx® 10kg Box 1–22 lbs. $ 203.04 $ 9.23 service fees may apply for various clearance ® services, depending on commodity and 52 474.62 427.62 304.42 FedEx 25kg Box 1–56 lbs. 295.62 5.28 country; see pp. 116–117 for details.

83 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Mexico (Zone C): U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Mexico Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 97.90 $ 50.90 ** 53 lbs. $ 389.13 $ 342.13 $ 290.72 FedEx® 1 lb. 105.00 58.00 * 54 390.12 343.12 296.87 Pak 2 lbs. 105.05 58.05 * 55 395.50 348.50 305.31 1 lb. $ 110.30 $ 63.30 $ 54.11 56 400.88 353.88 313.75 2 lbs. 117.94 70.94 60.61 57 406.26 359.26 322.19 3 126.28 79.28 67.76 58 411.64 364.64 330.63 4 132.77 85.77 73.99 59 416.96 369.96 331.48 5 139.78 92.78 80.03 60 422.33 375.33 332.12 6 145.75 98.75 86.79 61 428.21 381.21 344.65 7 153.28 106.28 89.91 62 434.10 387.10 354.92 8 156.74 109.74 95.59 63 445.51 398.51 355.96 9 162.21 115.21 98.49 64 451.48 404.48 356.65 10 171.53 124.53 108.16 65 457.41 410.41 363.97 11 172.47 125.47 109.14 66 458.01 411.01 364.71 12 173.12 126.12 115.74 67 463.58 416.58 365.64 13 186.05 139.05 119.55 68 483.63 436.63 383.96 14 192.37 145.37 125.42 69 489.72 442.72 385.80 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 195.11 148.11 126.63 70 495.82 448.82 387.49 16 202.15 155.15 132.03 71 501.87 454.87 392.65 17 207.11 160.11 135.02 72 507.97 460.97 397.45 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 215.25 168.25 146.01 73 517.67 470.67 399.74 19 216.07 169.07 147.51 74 518.64 471.64 400.39 20 219.59 172.59 151.82 75 519.66 472.66 413.20 21 224.47 177.47 156.11 76 522.53 475.53 426.50 22 229.40 182.40 160.42 77 527.91 480.91 427.83 23 235.03 188.03 162.31 78 528.45 481.45 428.66 24 237.16 190.16 168.78 79 539.14 492.14 429.21 25 237.86 190.86 175.28 80 540.22 493.22 429.65 26 251.84 204.84 180.15 81 551.84 504.84 438.27 27 261.51 214.51 189.24 82 562.74 515.74 444.90 28 267.21 220.21 190.15 83 563.84 516.84 445.57 29 272.91 225.91 195.02 84 565.04 518.04 445.88 30 274.30 227.30 200.05 85 588.76 541.76 446.18 31 282.18 235.18 202.22 86 591.14 544.14 449.57 32 286.89 239.89 208.23 87 591.44 544.44 453.05 33 288.29 241.29 210.10 88 591.74 544.74 453.68 34 292.95 245.95 210.41 89 592.04 545.04 466.19 35 301.10 254.10 216.34 90 592.34 545.34 486.13 36 307.15 260.15 224.60 91 592.86 545.86 488.17 37 311.91 264.91 228.69 92 603.23 556.23 488.44 38 316.65 269.65 230.65 93 604.27 557.27 488.87 39 321.40 274.40 239.24 94 605.13 558.13 497.10 1 Note: Unless otherwise provided herein, 40 326.17 279.17 241.72 95 621.60 574.60 497.93 the terms and conditions of the country 41 326.65 279.65 242.04 96 623.26 576.26 498.49 of origin apply to U.S. import shipments. 2 42 335.83 288.83 247.01 97 623.56 576.56 508.44 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 340.75 293.75 253.49 98 628.56 581.56 509.44 the number of pounds (1– 5) greater than the 44 343.89 296.89 257.52 99 647.10 600.10 509.69 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 350.46 303.46 257.94 100 663.00 616.00 510.00 45 more than 5 pounds, the corresponding FedEx 46 357.85 310.85 261.83 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 358.61 311.61 265.93 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 359.05 312.05 278.07 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 367.73 320.73 279.34 Additional per-pound Any fraction of a pound is rounded up to 50 374.77 327.77 279.84 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 378.82 331.82 289.44 FedEx® 10kg Box 1–22 lbs. $ 126.37 $ 5.74 service fees may apply for various clearance ® services, depending on commodity and 52 379.32 332.32 290.40 FedEx 25kg Box 1–56 lbs. 191.11 3.41 country; see pp. 116–117 for details.

84 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone D: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Belgium Envelope First® Priority® Economy® Weight First® Priority® Economy® • Channel Islands (U.K.) up to 8 oz. $ 137.60 $ 90.60 ** 53 lbs. $ 757.85 $ 710.85 $ 613.53 • England (U.K.) FedEx® 1 lb. 156.45 109.45 * 54 763.74 716.74 617.95 • France Pak 2 lbs. 156.60 109.60 * 55 772.22 725.22 624.63 • Germany 1 lb. $ 193.74 $ 146.74 $ 128.71 56 780.70 733.70 631.31 • Ireland, Northern (U.K.) 2 lbs. 214.44 167.44 146.85 57 789.18 742.18 637.99 • Ireland, Republic of 3 230.76 183.76 160.86 58 797.66 750.66 644.67 • Italy 4 252.74 205.74 180.35 59 808.84 761.84 666.25 • Luxembourg 5 270.24 223.24 195.41 60 814.54 767.54 668.42 • Monaco 6 284.79 237.79 208.50 61 835.84 788.84 668.74 • Netherlands (Holland) 7 298.12 251.12 220.25 62 837.98 790.98 675.04 • San Marino 8 311.24 264.24 231.74 63 838.53 791.53 683.47 • Scotland (U.K.) 9 324.34 277.34 242.79 64 849.45 802.45 690.05 • Vatican City 10 336.42 289.42 253.37 65 870.93 823.93 705.20 • Wales (U.K.) 11 349.57 302.57 265.40 66 873.09 826.09 706.73 12 350.89 303.89 275.45 67 873.51 826.51 709.08 Not all services are available 13 373.84 326.84 286.65 68 881.52 834.52 710.86 from all countries. See pp. 24–26 14 385.98 338.98 297.28 69 889.55 842.55 717.18 for the services available from Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 396.87 349.87 306.26 70 897.59 850.59 730.62 your origin country. 16 409.03 362.03 317.53 71 918.92 871.92 739.93 17 419.95 372.95 326.51 72 930.31 883.31 740.87 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 430.88 383.88 336.69 73 931.46 884.46 752.74 19 441.81 394.81 346.26 74 931.76 884.76 753.95 20 451.28 404.28 354.60 75 937.71 890.71 755.03 21 471.07 424.07 365.48 76 945.70 898.70 773.38 22 473.06 426.06 377.15 77 953.76 906.76 775.23 23 483.70 436.70 383.00 78 961.78 914.78 780.18 24 491.47 444.47 393.76 79 966.40 919.40 788.71 25 492.62 445.62 402.28 80 974.46 927.46 806.64 26 515.61 468.61 410.96 81 981.92 934.92 808.47 27 527.98 480.98 421.83 82 992.91 945.91 808.77 28 538.66 491.66 431.19 83 1,006.57 959.57 809.07 29 547.52 500.52 438.12 84 1,007.94 960.94 810.21 30 558.15 511.15 447.45 85 1,018.26 971.26 832.89 31 568.75 521.75 457.59 86 1,019.41 972.41 835.16 32 577.48 530.48 465.23 87 1,042.13 995.13 835.51 33 584.26 537.26 471.20 88 1,044.41 997.41 835.78 34 592.96 545.96 478.81 89 1,045.57 998.57 836.09 35 602.86 555.86 487.51 90 1,068.70 1,021.70 839.20 36 612.26 565.26 495.79 91 1,076.35 1,029.35 859.64 37 621.11 574.11 503.57 92 1,077.12 1,030.12 861.69 38 629.88 582.88 511.24 93 1,082.64 1,035.64 864.88 39 638.57 591.57 518.91 94 1,083.20 1,036.20 868.08 1 Note: Unless otherwise provided herein, 40 647.30 600.30 526.52 95 1,088.12 1,041.12 868.41 the terms and conditions of the country 41 655.83 608.83 533.25 96 1,095.88 1,048.88 868.86 of origin apply to U.S. import shipments. 2 42 664.31 617.31 538.97 97 1,113.86 1,066.86 877.64 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 672.80 625.80 546.63 98 1,115.67 1,068.67 878.53 the number of pounds (1– 5) greater than the 44 681.28 634.28 558.81 99 1,117.13 1,070.13 879.01 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 689.84 642.84 560.03 100 1,146.00 1,099.00 888.00 45 more than 5 pounds, the corresponding FedEx 46 698.33 651.33 575.40 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 704.43 657.43 576.95 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 715.33 668.33 583.86 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 721.37 674.37 589.28 Additional per-pound Any fraction of a pound is rounded up to 50 732.32 685.32 593.47 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 740.39 693.39 604.59 FedEx® 10kg Box 1–22 lbs. $ 304.14 $ 13.82 service fees may apply for various clearance ® services, depending on commodity and 52 749.30 702.30 610.72 FedEx 25kg Box 1–56 lbs. 445.87 7.96 country; see pp. 116–117 for details.

85 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone E: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bulgaria Envelope First® Priority® Economy® Weight First® Priority® Economy® • Czech Republic up to 8 oz. $ 133.90 $ 86.90 ** 53 lbs. $ 1,343.16 $ 1,296.16 $ 1,131.56 • Estonia FedEx® 1 lb. 158.90 111.90 * 54 1,382.79 1,335.79 1,132.44 • Gibraltar Pak 2 lbs. 177.85 130.85 * 55 1,408.32 1,361.32 1,149.78 • Hungary 1 lb. $ 200.75 $ 153.75 $ 131.19 56 1,433.85 1,386.85 1,167.12 • Latvia 2 lbs. 236.20 189.20 161.45 57 1,459.38 1,412.38 1,184.46 • Lithuania 3 270.21 223.21 190.47 58 1,484.91 1,437.91 1,201.80 • Poland 4 304.19 257.19 219.47 59 1,487.47 1,440.47 1,209.19 • Romania 5 338.19 291.19 248.47 60 1,491.51 1,444.51 1,214.43 • Russia 6 370.71 323.71 276.21 61 1,572.13 1,525.13 1,229.65 • Slovak Republic 7 404.13 357.13 304.17 62 1,580.26 1,533.26 1,280.23 • Slovenia 8 435.76 388.76 341.64 63 1,581.08 1,534.08 1,285.31 • South Africa 9 468.28 421.28 359.45 64 1,582.48 1,535.48 1,321.07 10 500.79 453.79 387.18 65 1,610.33 1,563.33 1,324.65 Not all services are available 11 527.40 480.40 422.26 66 1,697.20 1,650.20 1,325.02 from all countries. See pp. 24–26 12 549.11 502.11 443.39 67 1,705.89 1,658.89 1,327.41 for the services available from 13 580.60 533.60 464.39 68 1,706.77 1,659.77 1,374.99 your origin country. 14 607.18 560.18 482.77 69 1,707.03 1,660.03 1,379.75 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 649.94 602.94 500.69 70 1,709.67 1,662.67 1,381.76 16 655.98 608.98 530.03 71 1,762.43 1,715.43 1,421.91 17 696.28 649.28 539.05 72 1,767.71 1,720.71 1,425.93 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 700.32 653.32 568.60 73 1,770.49 1,723.49 1,426.34 19 724.44 677.44 582.70 74 1,825.85 1,778.85 1,427.46 20 744.67 697.67 613.25 75 1,832.59 1,785.59 1,449.72 21 780.92 733.92 633.59 76 1,833.27 1,786.27 1,526.31 22 789.02 742.02 636.25 77 1,833.53 1,786.53 1,533.98 23 806.77 759.77 684.39 78 1,834.41 1,787.41 1,534.75 24 824.53 777.53 696.97 79 1,851.75 1,804.75 1,535.00 25 834.64 787.64 698.24 80 1,853.49 1,806.49 1,537.96 26 873.86 826.86 698.75 81 1,867.78 1,820.78 1,597.05 27 877.79 830.79 708.83 82 1,896.91 1,849.91 1,602.96 28 918.92 871.92 738.36 83 1,899.83 1,852.83 1,603.56 29 933.90 886.90 742.77 84 1,953.28 1,906.28 1,603.82 30 935.43 888.43 785.16 85 2,001.71 1,954.71 1,604.07 31 965.98 918.98 789.40 86 2,006.56 1,959.56 1,605.94 32 994.61 947.61 804.93 87 2,007.05 1,960.05 1,643.23 33 1,000.70 953.70 806.50 88 2,007.31 1,960.31 1,658.33 34 1,002.06 955.06 822.98 89 2,007.57 1,960.57 1,659.85 35 1,029.16 982.16 858.44 90 2,007.83 1,960.83 1,661.48 36 1,037.58 990.58 862.00 91 2,009.39 1,962.39 1,678.99 37 1,055.31 1,008.31 864.46 92 2,040.52 1,993.52 1,744.36 38 1,073.08 1,026.08 892.98 93 2,077.83 2,030.83 1,752.74 39 1,124.28 1,077.28 912.69 94 2,086.91 2,039.91 1,785.71 1 Note: Unless otherwise provided herein, 40 1,129.40 1,082.40 932.90 95 2,089.80 2,042.80 1,789.01 the terms and conditions of the country 41 1,145.64 1,098.64 939.33 96 2,147.49 2,100.49 1,789.35 of origin apply to U.S. import shipments. 2 42 1,148.75 1,101.75 941.45 97 2,156.20 2,109.20 1,791.07 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,210.84 1,163.84 951.11 98 2,167.28 2,120.28 1,792.50 the number of pounds (1– 5) greater than the 44 1,217.14 1,170.14 996.46 99 2,173.02 2,126.02 1,792.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,219.88 1,172.88 1,001.01 100 2,228.00 2,181.00 1,793.00 45 more than 5 pounds, the corresponding FedEx 46 1,274.68 1,227.68 1,055.59 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 1,280.18 1,233.18 1,061.05 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,280.73 1,233.73 1,062.82 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,282.90 1,235.90 1,098.08 Additional per-pound Any fraction of a pound is rounded up to 50 1,310.43 1,263.43 1,101.62 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 1,338.37 1,291.37 1,128.59 FedEx® 10kg Box 1–22 lbs. $ 502.36 $ 22.83 service fees may apply for various clearance ® services, depending on commodity and 52 1,341.17 1,294.17 1,131.29 FedEx 25kg Box 1–56 lbs. 787.89 14.07 country; see pp. 116–117 for details.

86 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone F: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Hong Kong Envelope First® Priority® Economy® Weight First® Priority® Economy® • Philippines up to 8 oz. $ 120.00 $ 73.00 ** 53 lbs. $ 801.04 $ 754.04 $ 637.53 FedEx® 1 lb. 149.60 102.60 * 54 834.01 787.01 639.86 Pak 2 lbs. 149.70 102.70 * 55 837.32 790.32 647.73 1 lb. $ 168.82 $ 121.82 $ 100.23 56 840.63 793.63 655.60 2 lbs. 187.35 140.35 118.68 57 843.94 796.94 663.47 3 209.02 162.02 134.42 58 847.25 800.25 671.34 4 225.77 178.77 145.51 59 900.23 853.23 681.97 5 242.19 195.19 161.87 60 908.70 861.70 695.10 6 258.59 211.59 175.47 61 909.97 862.97 697.08 7 274.53 227.53 188.72 62 935.29 888.29 703.27 8 289.92 242.92 203.40 63 954.87 907.87 709.84 9 305.36 258.36 214.28 64 956.83 909.83 736.10 10 321.83 274.83 227.96 65 957.10 910.10 744.83 11 333.19 286.19 241.73 66 957.36 910.36 767.58 12 334.73 287.73 264.42 67 957.62 910.62 769.86 13 365.53 318.53 266.69 68 958.18 911.18 770.33 14 381.71 334.71 277.57 69 969.21 922.21 771.79 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 395.35 348.35 288.89 70 1,016.63 969.63 800.99 16 405.84 358.84 300.44 71 1,021.38 974.38 803.91 17 419.77 372.77 309.20 72 1,051.30 1,004.30 812.00 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 426.76 379.76 317.97 73 1,056.12 1,009.12 812.86 19 442.15 395.15 324.90 74 1,057.00 1,010.00 821.98 20 449.28 402.28 333.61 75 1,074.53 1,027.53 824.31 21 462.06 415.06 341.05 76 1,079.41 1,032.41 870.79 22 468.66 421.66 349.70 77 1,079.90 1,032.90 875.46 23 473.96 426.96 370.10 78 1,081.00 1,034.00 884.32 24 474.50 427.50 377.54 79 1,102.88 1,055.88 885.21 25 476.31 429.31 380.83 80 1,134.06 1,087.06 902.51 26 512.33 465.33 389.66 81 1,137.19 1,090.19 913.19 27 521.97 474.97 398.48 82 1,138.15 1,091.15 914.26 28 531.56 484.56 401.87 83 1,157.33 1,110.33 922.84 29 546.32 499.32 410.56 84 1,168.95 1,121.95 923.70 30 557.17 510.17 423.28 85 1,200.03 1,153.03 925.18 31 567.87 520.87 429.10 86 1,203.15 1,156.15 945.66 32 577.86 530.86 449.74 87 1,203.47 1,156.47 966.72 33 587.86 540.86 452.99 88 1,203.73 1,156.73 968.83 34 599.24 552.24 453.77 89 1,204.84 1,157.84 969.54 35 601.99 554.99 464.65 90 1,226.87 1,179.87 983.62 36 611.91 564.91 468.41 91 1,261.33 1,214.33 1,004.51 37 621.79 574.79 481.19 92 1,264.78 1,217.78 1,033.89 38 642.28 595.28 489.48 93 1,265.49 1,218.49 1,037.78 39 647.14 600.14 499.73 94 1,278.72 1,231.72 1,038.38 1 Note: Unless otherwise provided herein, 40 656.76 609.76 501.22 95 1,280.05 1,233.05 1,050.15 the terms and conditions of the country 41 670.91 623.91 510.10 96 1,281.16 1,234.16 1,085.83 of origin apply to U.S. import shipments. 2 42 672.86 625.86 523.92 97 1,303.22 1,256.22 1,089.40 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 691.94 644.94 544.86 98 1,306.45 1,259.45 1,120.52 the number of pounds (1– 5) greater than the 44 733.92 686.92 551.77 99 1,307.42 1,260.42 1,123.64 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 738.13 691.13 552.88 100 1,326.00 1,279.00 1,131.00 45 more than 5 pounds, the corresponding FedEx 46 738.56 691.56 574.84 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 738.86 691.86 577.04 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 739.59 692.59 577.51 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 754.06 707.06 586.81 Additional per-pound Any fraction of a pound is rounded up to 50 764.65 717.65 595.52 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 778.55 731.55 612.57 FedEx® 10kg Box 1–22 lbs. $ 287.98 $ 13.09 service fees may apply for various clearance ® services, depending on commodity and 52 787.03 740.03 614.30 FedEx 25kg Box 1–56 lbs. 429.56 7.67 country; see pp. 116–117 for details.

87 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone G: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Japan Envelope First® Priority® Economy® Weight First® Priority® Economy® • Korea, South up to 8 oz. $ 134.50 $ 87.50 ** 53 lbs. $ 906.64 $ 859.64 $ 728.96 FedEx® 1 lb. 164.30 117.30 * 54 930.44 883.44 730.48 Pak 2 lbs. 164.30 117.30 * 55 940.63 893.63 736.13 1 lb. $ 202.27 $ 155.27 $ 124.11 56 950.82 903.82 741.78 2 lbs. 222.20 175.20 140.32 57 961.01 914.01 747.43 3 241.60 194.60 155.54 58 971.20 924.20 753.08 4 257.41 210.41 171.48 59 981.45 934.45 754.02 5 275.63 228.63 189.94 60 995.32 948.32 772.72 6 293.80 246.80 201.48 61 1,001.21 954.21 789.02 7 312.02 265.02 220.17 62 1,010.72 963.72 804.52 8 328.48 281.48 234.29 63 1,013.40 966.40 810.90 9 350.72 303.72 243.20 64 1,014.63 967.63 818.93 10 362.48 315.48 257.10 65 1,039.03 992.03 819.75 11 377.71 330.71 274.78 66 1,041.48 994.48 820.01 12 390.84 343.84 287.64 67 1,042.75 995.75 821.55 13 417.70 370.70 296.29 68 1,067.92 1,020.92 852.27 14 426.99 379.99 315.75 69 1,070.44 1,023.44 865.37 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 452.45 405.45 331.06 70 1,090.94 1,043.94 866.69 16 459.85 412.85 337.11 71 1,100.52 1,053.52 867.35 17 485.50 438.50 357.38 72 1,110.07 1,063.07 880.52 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 501.43 454.43 370.34 73 1,115.52 1,068.52 892.26 19 519.96 472.96 391.21 74 1,129.22 1,082.22 894.19 20 534.91 487.91 397.65 75 1,130.59 1,083.59 915.88 21 541.95 494.95 418.98 76 1,151.51 1,104.51 919.37 22 568.40 521.40 424.97 77 1,153.61 1,106.61 919.72 23 574.57 527.57 438.44 78 1,163.13 1,116.13 919.99 24 586.76 539.76 449.38 79 1,177.01 1,130.01 920.88 25 595.56 548.56 460.29 80 1,186.57 1,139.57 938.27 26 615.08 568.08 472.97 81 1,187.54 1,140.54 940.01 27 629.23 582.23 483.82 82 1,201.23 1,154.23 942.19 28 657.37 610.37 497.51 83 1,215.29 1,168.29 985.39 29 669.49 622.49 507.37 84 1,226.73 1,179.73 989.72 30 671.70 624.70 519.14 85 1,227.88 1,180.88 990.16 31 681.86 634.86 528.56 86 1,230.92 1,183.92 993.26 32 694.44 647.44 538.04 87 1,231.44 1,184.44 994.05 33 704.55 657.55 554.53 88 1,241.78 1,194.78 994.96 34 714.77 667.77 556.19 89 1,242.82 1,195.82 1,013.04 35 738.25 691.25 571.69 90 1,243.08 1,196.08 1,015.27 36 740.60 693.60 574.99 91 1,243.38 1,196.38 1,017.00 37 756.25 709.25 577.94 92 1,249.15 1,202.15 1,017.48 38 769.33 722.33 598.53 93 1,252.20 1,205.20 1,027.00 39 779.72 732.72 600.60 94 1,257.70 1,210.70 1,027.96 1 Note: Unless otherwise provided herein, 40 787.22 740.22 603.15 95 1,258.26 1,211.26 1,028.21 the terms and conditions of the country 41 797.45 750.45 620.57 96 1,261.34 1,214.34 1,028.47 of origin apply to U.S. import shipments. 2 42 807.70 760.70 629.02 97 1,268.29 1,221.29 1,029.51 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 817.92 770.92 641.12 98 1,268.99 1,221.99 1,050.25 the number of pounds (1– 5) greater than the 44 839.24 792.24 654.09 99 1,270.44 1,223.44 1,052.33 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 841.39 794.39 655.39 100 1,297.00 1,250.00 1,056.00 45 more than 5 pounds, the corresponding FedEx 46 851.65 804.65 655.69 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 858.78 811.78 661.47 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 872.15 825.15 676.60 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 879.24 832.24 688.20 Additional per-pound Any fraction of a pound is rounded up to 50 892.69 845.69 693.72 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 894.05 847.05 694.79 FedEx® 10kg Box 1–22 lbs. $ 344.09 $ 15.64 service fees may apply for various clearance ® services, depending on commodity and 52 894.65 847.65 716.14 FedEx 25kg Box 1–56 lbs. 548.81 9.80 country; see pp. 116–117 for details.

88 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone H: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Andorra Envelope First® Priority® Economy® Weight First® Priority® Economy® • Austria up to 8 oz. $ 144.90 $ 97.90 ** 53 lbs. $ 1,031.43 $ 984.43 $ 866.69 • Azores (Portugal) FedEx® 1 lb. 173.05 126.05 * 54 1,033.33 986.33 881.78 • Denmark Pak 2 lbs. 173.20 126.20 * 55 1,039.11 992.11 886.14 • Faroe Islands 1 lb. $ 208.92 $ 161.92 $ 146.27 56 1,044.89 997.89 890.50 • Finland 2 lbs. 232.12 185.12 166.93 57 1,050.67 1,003.67 894.86 • Greece 3 251.27 204.27 184.21 58 1,056.45 1,009.45 899.22 • Greenland 4 281.17 234.17 207.17 59 1,066.83 1,019.83 916.64 • Iceland 5 299.94 252.94 228.04 60 1,097.38 1,050.38 918.39 • Liechtenstein 6 316.14 269.14 242.69 61 1,100.44 1,053.44 933.29 • Madeira (Portugal) 7 332.35 285.35 257.28 62 1,114.57 1,067.57 953.71 • Malta 8 354.31 307.31 277.05 63 1,115.99 1,068.99 955.76 • Norway 9 374.06 327.06 294.81 64 1,117.56 1,070.56 957.87 • Portugal 10 394.90 347.90 313.59 65 1,148.44 1,101.44 971.49 • Spain 11 414.80 367.80 331.49 66 1,162.77 1,115.77 990.55 • Sweden 12 416.96 369.96 346.98 67 1,165.82 1,118.82 992.47 • Switzerland 13 459.82 412.82 365.03 68 1,166.13 1,119.13 1,010.52 14 470.32 423.32 381.46 69 1,172.11 1,125.11 1,012.34 Not all services are available Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 487.64 440.64 397.07 70 1,195.19 1,148.19 1,013.28 from all countries. See pp. 24–26 16 505.70 458.70 413.35 71 1,197.53 1,150.53 1,031.75 for the services available from your origin country. 17 523.78 476.78 429.65 72 1,198.25 1,151.25 1,047.55 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 541.85 494.85 445.94 73 1,212.58 1,165.58 1,050.19 19 571.70 524.70 463.93 74 1,241.38 1,194.38 1,050.46 20 578.00 531.00 487.71 75 1,251.19 1,204.19 1,053.12 21 608.70 561.70 496.61 76 1,256.24 1,209.24 1,053.39 22 614.15 567.15 511.08 77 1,256.75 1,209.75 1,053.69 23 631.50 584.50 536.91 78 1,258.76 1,211.76 1,055.46 24 643.30 596.30 544.42 79 1,298.59 1,251.59 1,090.82 25 645.22 598.22 558.13 80 1,302.58 1,255.58 1,128.93 26 683.60 636.60 573.78 81 1,307.27 1,260.27 1,132.75 27 700.96 653.96 589.46 82 1,311.99 1,264.99 1,133.14 28 733.78 686.78 619.05 83 1,316.69 1,269.69 1,133.40 29 751.46 704.46 623.12 84 1,340.83 1,293.83 1,133.91 30 753.23 706.23 648.72 85 1,343.25 1,296.25 1,134.61 31 764.64 717.64 651.29 86 1,364.35 1,317.35 1,148.55 32 792.95 745.95 659.77 87 1,366.46 1,319.46 1,149.95 33 797.91 750.91 667.78 88 1,366.73 1,319.73 1,150.79 34 799.38 752.38 689.02 89 1,366.99 1,319.99 1,151.49 35 828.53 781.53 707.56 90 1,367.25 1,320.25 1,165.36 36 837.23 790.23 715.13 91 1,367.52 1,320.52 1,166.75 37 838.12 791.12 717.54 92 1,367.78 1,320.78 1,167.00 38 855.56 808.56 722.57 93 1,368.12 1,321.12 1,167.25 39 857.32 810.32 730.31 94 1,368.40 1,321.40 1,167.50 1 Note: Unless otherwise provided herein, 40 868.90 821.90 740.75 95 1,368.74 1,321.74 1,167.75 the terms and conditions of the country 41 898.41 851.41 766.36 96 1,372.85 1,325.85 1,168.00 of origin apply to U.S. import shipments. 2 42 909.08 862.08 786.43 97 1,373.27 1,326.27 1,168.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 916.54 869.54 788.45 98 1,374.84 1,327.84 1,168.50 the number of pounds (1– 5) greater than the 44 917.29 870.29 804.22 99 1,405.98 1,358.98 1,168.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 920.99 873.99 805.82 100 1,439.00 1,392.00 1,169.00 45 more than 5 pounds, the corresponding FedEx 46 948.40 901.40 812.54 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 954.31 907.31 815.19 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 955.56 908.56 815.46 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 980.45 933.45 819.66 Additional per-pound Any fraction of a pound is rounded up to 50 982.95 935.95 833.23 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 984.36 937.36 839.67 FedEx® 10kg Box 1–22 lbs. $ 370.21 $ 16.83 service fees may apply for various clearance ® services, depending on commodity and 52 1,012.45 965.45 841.94 FedEx 25kg Box 1–56 lbs. 598.47 10.69 country; see pp. 116–117 for details.

89 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone I: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Anguilla Envelope First® Priority® Economy® Weight First® Priority® Economy® • Antigua up to 8 oz. $ 120.05 $ 73.05 ** 53 lbs. $ 740.71 $ 693.71 $ 647.49 • Aruba FedEx® 1 lb. 135.10 88.10 * 54 750.25 703.25 660.61 • Bahamas Pak 2 lbs. 135.15 88.15 * 55 759.75 712.75 661.93 • Barbados 1 lb. $ 147.28 $ 100.28 $ 87.16 56 769.25 722.25 663.25 • Barbuda 2 lbs. 167.14 120.14 100.80 57 778.75 731.75 664.57 • Bermuda 3 181.18 134.18 116.64 58 788.25 741.25 665.89 • Bonaire 4 195.04 148.04 134.44 59 797.80 750.80 679.56 • British Virgin Islands 5 209.15 162.15 143.58 60 807.33 760.33 681.74 • Cayman Islands 6 222.02 175.02 155.03 61 816.62 769.62 725.24 • Curaçao 7 235.30 188.30 173.42 62 840.88 793.88 729.59 • Dominica 8 248.34 201.34 185.02 63 849.93 802.93 730.04 • Dominican Republic 9 261.43 214.43 186.19 64 852.34 805.34 730.42 • Grenada 10 274.49 227.49 201.51 65 862.12 815.12 737.85 • Guadeloupe 11 286.17 239.17 208.43 66 878.36 831.36 738.60 • Haiti 12 287.38 240.38 223.33 67 880.00 833.00 739.64 • Jamaica 13 311.41 264.41 234.25 68 889.97 842.97 760.26 • Martinique 14 323.73 276.73 240.56 69 890.98 843.98 762.33 • Montserrat Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 336.05 289.05 262.36 70 907.90 860.90 764.04 • Saba 16 347.86 300.86 266.56 71 909.60 862.60 765.18 • St. Barthelemy • St. Croix (U.S. Virgin Islands) 17 359.63 312.63 271.56 72 918.86 871.86 787.17 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging • St. Eustatius 18 371.44 324.44 292.53 73 928.15 881.15 789.37 • St. John (U.S. Virgin Islands) 19 383.25 336.25 297.76 74 945.06 898.06 789.63 • St. Kitts and Nevis 20 395.05 348.05 302.57 75 946.76 899.76 792.25 • St. Lucia 21 406.81 359.81 312.81 76 956.05 909.05 844.47 • St. Maarten/St. Martin 22 418.64 371.64 329.30 77 991.14 944.14 868.26 • St. Thomas (U.S. Virgin Islands) 23 429.94 382.94 341.41 78 1,007.74 960.74 890.68 • St. Vincent 24 431.91 384.91 369.76 79 1,010.23 963.23 892.93 • Trinidad and Tobago 80 1,010.54 963.54 893.19 25 433.61 386.61 373.46 • Turks and Caicos Islands 26 467.47 420.47 374.48 81 1,010.85 963.85 893.67 • U.S. Virgin Islands 27 475.16 428.16 394.70 82 1,011.36 964.36 903.19 28 486.48 439.48 396.73 83 1,021.37 974.37 904.15 Not all services are available 29 497.75 450.75 399.59 84 1,022.40 975.40 904.40 from all countries. See pp. 24–26 30 509.06 462.06 401.54 85 1,023.30 976.30 904.71 for the services available from 31 519.34 472.34 418.16 86 1,039.15 992.15 905.07 your origin country. 32 529.62 482.62 435.48 87 1,056.62 1,009.62 905.33 33 539.92 492.92 446.88 88 1,058.37 1,011.37 905.70 34 550.17 503.17 454.51 89 1,058.68 1,011.68 912.87 35 560.45 513.45 455.28 90 1,059.01 1,012.01 913.62 36 570.72 523.72 466.95 91 1,064.79 1,017.79 913.91 37 581.00 534.00 473.14 92 1,065.37 1,018.37 914.40 38 591.26 544.26 506.54 93 1,071.36 1,024.36 914.90 39 601.60 554.60 509.89 94 1,077.37 1,030.37 924.83 1 Note: Unless otherwise provided herein, 40 611.83 564.83 510.24 95 1,096.49 1,049.49 925.83 the terms and conditions of the country 41 630.09 583.09 510.57 96 1,098.41 1,051.41 926.08 of origin apply to U.S. import shipments. 2 42 631.92 584.92 516.76 97 1,099.62 1,052.62 926.81 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 641.92 594.92 540.91 98 1,099.87 1,052.87 941.30 the number of pounds (1– 5) greater than the 44 651.95 604.95 543.34 99 1,104.07 1,057.07 942.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 661.96 614.96 544.44 100 1,188.00 1,141.00 943.00 45 more than 5 pounds, the corresponding FedEx 46 672.03 625.03 566.40 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 682.07 635.07 568.65 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 692.10 645.10 568.91 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 702.12 655.12 569.62 Additional per-pound Any fraction of a pound is rounded up to 50 719.88 672.88 583.77 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 721.66 674.66 586.56 FedEx® 10kg Box 1–22 lbs. $ 240.63 $ 10.94 service fees may apply for various clearance ® services, depending on commodity and 52 731.18 684.18 641.95 FedEx 25kg Box 1–56 lbs. 386.86 6.91 country; see pp. 116–117 for details.

90 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone J: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Australia Envelope First® Priority® Economy® Weight First® Priority® Economy® • Guam up to 8 oz. $ 120.70 $ 73.70 ** 53 lbs. $ 1,052.65 $ 1,005.65 $ 812.10 • Indonesia FedEx® 1 lb. 141.50 94.50 * 54 1,064.48 1,017.48 821.96 • Macau Pak 2 lbs. 143.25 96.25 * 55 1,078.11 1,031.11 839.09 • Malaysia 1 lb. $ 167.38 $ 120.38 $ 96.22 56 1,091.74 1,044.74 856.22 • New Zealand 2 lbs. 187.43 140.43 113.78 57 1,105.37 1,058.37 873.35 • Singapore 3 209.15 162.15 131.37 58 1,119.00 1,072.00 890.48 • Thailand 4 233.51 186.51 151.82 59 1,160.38 1,113.38 918.38 • Vietnam 5 251.73 204.73 165.88 60 1,164.52 1,117.52 921.18 6 272.61 225.61 189.89 61 1,189.42 1,142.42 972.78 Not all services are available 7 293.48 246.48 203.57 62 1,191.92 1,144.92 977.95 from all countries. See pp. 24–26 8 314.94 267.94 218.20 63 1,217.71 1,170.71 978.95 for the services available from 9 332.90 285.90 232.87 64 1,281.98 1,234.98 998.79 your origin country. 10 350.88 303.88 247.56 65 1,288.41 1,241.41 1,003.02 11 358.46 311.46 261.12 66 1,289.06 1,242.06 1,003.45 12 360.25 313.25 290.74 67 1,289.34 1,242.34 1,003.72 13 395.88 348.88 293.81 68 1,289.87 1,242.87 1,003.98 14 417.48 370.48 307.67 69 1,300.42 1,253.42 1,004.27 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 437.73 390.73 315.44 70 1,315.34 1,268.34 1,004.89 16 450.52 403.52 327.97 71 1,331.41 1,284.41 1,017.15 17 468.42 421.42 359.22 72 1,346.27 1,299.27 1,076.13 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 483.30 436.30 362.35 73 1,348.30 1,301.30 1,082.03 19 499.69 452.69 379.18 74 1,388.71 1,341.71 1,084.71 20 520.42 473.42 389.57 75 1,392.76 1,345.76 1,138.13 21 536.71 489.71 403.16 76 1,421.55 1,374.55 1,143.48 22 548.84 501.84 416.76 77 1,424.44 1,377.44 1,144.02 23 551.11 504.11 433.63 78 1,451.98 1,404.98 1,146.18 24 551.36 504.36 454.16 79 1,454.75 1,407.75 1,147.38 25 553.93 506.93 456.22 80 1,470.91 1,423.91 1,171.27 26 605.17 558.17 480.14 81 1,497.70 1,450.70 1,221.45 27 645.11 598.11 482.55 82 1,500.38 1,453.38 1,226.48 28 649.11 602.11 495.71 83 1,517.13 1,470.13 1,228.62 29 665.14 618.14 519.64 84 1,518.81 1,471.81 1,271.21 30 675.54 628.54 522.04 85 1,534.89 1,487.89 1,275.48 31 697.07 650.07 535.17 86 1,536.51 1,489.51 1,275.91 32 699.23 652.23 559.12 87 1,536.88 1,489.88 1,277.68 33 735.26 688.26 561.52 88 1,537.15 1,490.15 1,312.99 34 738.87 691.87 574.66 89 1,541.77 1,494.77 1,316.53 35 757.30 710.30 608.50 90 1,546.32 1,499.32 1,317.85 36 770.59 723.59 611.90 91 1,564.30 1,517.30 1,322.05 37 786.38 739.38 633.90 92 1,566.10 1,519.10 1,325.78 38 808.90 761.90 636.10 93 1,566.68 1,519.68 1,400.27 39 825.24 778.24 640.41 94 1,578.14 1,531.14 1,412.76 1 Note: Unless otherwise provided herein, 40 840.88 793.88 676.18 95 1,586.64 1,539.64 1,429.34 the terms and conditions of the country 41 856.84 809.84 679.76 96 1,587.50 1,540.50 1,431.00 of origin apply to U.S. import shipments. 2 42 868.56 821.56 682.39 97 1,587.78 1,540.78 1,431.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 908.27 861.27 693.03 98 1,588.04 1,541.04 1,431.50 the number of pounds (1– 5) greater than the 44 912.25 865.25 704.43 99 1,588.34 1,541.34 1,431.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 913.43 866.43 705.78 100 1,591.00 1,544.00 1,432.00 45 more than 5 pounds, the corresponding FedEx 46 936.72 889.72 732.53 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 948.05 901.05 748.43 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 981.35 934.35 750.03 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 984.68 937.68 757.42 Additional per-pound Any fraction of a pound is rounded up to 50 1,000.62 953.62 785.11 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 1,029.69 982.69 787.88 FedEx® 10kg Box 1–22 lbs. $ 313.50 $ 14.25 service fees may apply for various clearance ® services, depending on commodity and 52 1,032.60 985.60 809.89 FedEx 25kg Box 1–56 lbs. 507.18 9.06 country; see pp. 116–117 for details.

91 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone K: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bahrain Envelope First® Priority® Economy® Weight First® Priority® Economy® • Brunei up to 8 oz. $ 148.50 $ 101.50 ** 53 lbs. $ 1,591.01 $ 1,544.01 $ 1,153.73 • Cyprus FedEx® 1 lb. 168.10 121.10 * 54 1,607.70 1,560.70 1,154.10 • Egypt Pak 2 lbs. 191.35 144.35 * 55 1,634.70 1,587.70 1,160.90 • Israel 1 lb. $ 226.66 $ 179.66 $ 130.89 56 1,661.70 1,614.70 1,167.70 • Jordan 2 lbs. 268.14 221.14 164.29 57 1,688.70 1,641.70 1,174.50 • Kuwait 3 307.88 260.88 194.76 58 1,715.70 1,668.70 1,181.30 • Oman 4 347.60 300.60 223.36 59 1,718.41 1,671.41 1,219.72 • Palestine Autonomous 5 387.33 340.33 247.90 60 1,726.26 1,679.26 1,271.27 • Qatar 6 425.33 378.33 283.89 61 1,764.52 1,717.52 1,276.44 • Saudi Arabia 7 464.41 417.41 303.48 62 1,768.36 1,721.36 1,309.92 • Syria2 8 510.07 463.07 346.00 63 1,772.04 1,725.04 1,313.28 • Turkey 9 539.37 492.37 367.59 64 1,843.42 1,796.42 1,315.11 • United Arab Emirates 10 595.22 548.22 405.83 65 1,850.56 1,803.56 1,315.37 11 600.82 553.82 410.97 66 1,851.28 1,804.28 1,315.67 Not all services are available 12 604.72 557.72 449.05 67 1,853.97 1,806.97 1,321.67 from all countries. See pp. 24–26 13 682.64 635.64 472.61 68 1,907.58 1,860.58 1,441.65 for the services available from 14 723.80 676.80 498.61 69 1,912.95 1,865.95 1,453.68 your origin country. Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 746.00 699.00 502.00 70 1,963.15 1,916.15 1,454.89 16 758.74 711.74 526.08 71 1,968.18 1,921.18 1,462.79 17 786.78 739.78 559.55 72 1,972.42 1,925.42 1,479.05 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 810.56 763.56 592.98 73 2,056.95 2,009.95 1,480.69 19 850.01 803.01 604.74 74 2,065.41 2,018.41 1,499.62 20 862.40 815.40 608.78 75 2,066.26 2,019.26 1,501.52 21 904.48 857.48 640.71 76 2,083.21 2,036.21 1,532.39 22 926.56 879.56 690.54 77 2,094.12 2,047.12 1,590.81 23 929.64 882.64 696.04 78 2,141.73 2,094.73 1,596.66 24 929.95 882.95 710.29 79 2,146.50 2,099.50 1,597.25 25 933.16 886.16 711.72 80 2,191.10 2,144.10 1,601.48 26 997.24 950.24 712.01 81 2,195.57 2,148.57 1,660.12 27 1,018.00 971.00 717.66 82 2,197.75 2,150.75 1,665.99 28 1,038.76 991.76 764.63 83 2,241.17 2,194.17 1,666.58 29 1,093.63 1,046.63 782.43 84 2,253.56 2,206.56 1,666.84 30 1,103.59 1,056.59 801.33 85 2,254.80 2,207.80 1,667.10 31 1,105.59 1,058.59 803.23 86 2,255.48 2,208.48 1,667.36 32 1,145.58 1,098.58 817.76 87 2,257.29 2,210.29 1,672.33 33 1,161.65 1,114.65 821.57 88 2,293.26 2,246.26 1,672.83 34 1,163.27 1,116.27 854.12 89 2,296.86 2,249.86 1,673.11 35 1,184.00 1,137.00 903.06 90 2,347.42 2,300.42 1,673.36 36 1,204.76 1,157.76 907.96 91 2,372.92 2,325.92 1,673.61 37 1,242.21 1,195.21 915.69 92 2,375.47 2,328.47 1,677.49 1 Note: Unless otherwise provided herein, 38 1,246.26 1,199.26 917.62 93 2,375.74 2,328.74 1,754.46 the terms and conditions of the country of origin apply to U.S. import shipments. 39 1,290.44 1,243.44 956.08 94 2,377.88 2,330.88 1,762.16 2 Service suspended as of publication date. 40 1,311.59 1,264.59 959.93 95 2,420.66 2,373.66 1,769.28 For updates call 1.800.GoFedEx 1.800.463.3339 41 1,338.96 1,291.96 960.32 96 2,424.97 2,377.97 1,770.00 and say “international services.” 3 42 1,351.21 1,304.21 962.77 97 2,482.57 2,435.57 1,770.25 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,368.49 1,321.49 1,011.75 98 2,488.34 2,441.34 1,770.50 the number of pounds (1– 5) greater than the 44 1,387.69 1,340.69 1,034.92 99 2,490.70 2,443.70 1,770.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,422.65 1,375.65 1,037.25 100 2,537.00 2,490.00 1,771.00 45 more than 5 pounds, the corresponding FedEx 46 1,457.54 1,410.54 1,037.50 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 1,461.04 1,414.04 1,040.12 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,467.51 1,420.51 1,092.30 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,507.57 1,460.57 1,108.39 Additional per-pound Any fraction of a pound is rounded up to 50 1,558.71 1,511.71 1,132.62 Base rate rate (if applicable) 3 the next-higher pound. Ancillary clearance 51 1,563.83 1,516.83 1,135.05 FedEx® 10kg Box 1–22 lbs. $ 557.97 $ 25.36 service fees may apply for various clearance ® services, depending on commodity and 52 1,565.14 1,518.14 1,152.02 FedEx 25kg Box 1–56 lbs. 886.41 15.83 country; see pp. 116–117 for details.

92 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone L: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Argentina Envelope First® Priority® Economy® Weight First® Priority® Economy® • Belize up to 8 oz. $ 117.45 $ 70.45 ** 53 lbs. $ 889.92 $ 842.92 $ 749.08 • Bolivia FedEx® 1 lb. 134.70 87.70 * 54 898.34 851.34 749.79 • Brazil Pak 2 lbs. 156.50 109.50 * 55 914.28 867.28 763.87 • Chile 1 lb. $ 161.24 $ 114.24 $ 99.26 56 930.22 883.22 777.95 • Colombia 2 lbs. 182.32 135.32 119.41 57 946.16 899.16 792.03 • Costa Rica 3 204.87 157.87 139.05 58 962.10 915.10 806.11 • Ecuador 4 227.47 180.47 162.00 59 963.71 916.71 826.13 • El Salvador 5 249.79 202.79 178.63 60 967.99 920.99 839.33 • French Guiana 6 271.81 224.81 201.69 61 978.77 931.77 897.56 • Guatemala 7 294.19 247.19 221.87 62 1,006.69 959.69 903.39 • Guyana 8 313.48 266.48 234.69 63 1,009.49 962.49 903.98 • Honduras 9 333.39 286.39 252.19 64 1,024.87 977.87 904.24 • Nicaragua 10 353.27 306.27 274.87 65 1,044.50 997.50 904.51 • Panama 11 366.17 319.17 282.91 66 1,075.00 1,028.00 904.77 • Paraguay 12 367.71 320.71 296.14 67 1,079.96 1,032.96 905.04 • Peru 13 398.41 351.41 309.38 68 1,082.77 1,035.77 907.09 • Suriname 14 413.51 366.51 328.78 69 1,083.55 1,036.55 909.31 • Uruguay Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 435.88 388.88 342.30 70 1,098.96 1,051.96 953.50 • Venezuela 16 448.86 401.86 347.06 71 1,106.82 1,059.82 957.92 Not all services are available 17 454.82 407.82 359.61 72 1,142.71 1,095.71 998.50 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging from all countries. See pp. 24–26 18 474.85 427.85 369.45 73 1,146.30 1,099.30 1,002.57 for the services available from 19 490.69 443.69 409.84 74 1,146.66 1,099.66 1,002.98 your origin country. 20 492.28 445.28 413.88 75 1,153.35 1,106.35 1,003.26 21 505.00 458.00 426.72 76 1,154.02 1,107.02 1,003.51 22 526.81 479.81 428.01 77 1,155.14 1,108.14 1,003.79 23 529.00 482.00 442.71 78 1,177.38 1,130.38 1,004.05 24 529.25 482.25 444.18 79 1,188.37 1,141.37 1,004.32 25 531.05 484.05 456.55 80 1,189.48 1,142.48 1,004.58 26 567.05 520.05 466.63 81 1,191.26 1,144.26 1,004.85 27 579.39 532.39 468.64 82 1,226.81 1,179.81 1,005.40 28 591.71 544.71 497.00 83 1,230.37 1,183.37 1,016.25 29 614.75 567.75 499.84 84 1,230.73 1,183.73 1,036.78 30 626.97 579.97 512.83 85 1,231.00 1,184.00 1,038.84 31 628.52 581.52 529.74 86 1,231.26 1,184.26 1,057.98 32 659.44 612.44 531.44 87 1,231.59 1,184.59 1,059.90 33 662.54 615.54 544.98 88 1,231.90 1,184.90 1,061.90 34 663.65 616.65 552.12 89 1,237.88 1,190.88 1,082.73 35 675.46 628.46 584.79 90 1,243.86 1,196.86 1,086.74 36 687.31 640.31 588.06 91 1,272.97 1,225.97 1,087.15 37 699.10 652.10 588.96 92 1,279.06 1,232.06 1,087.42 38 712.22 665.22 606.96 93 1,290.13 1,243.13 1,088.34 39 724.05 677.05 608.76 94 1,291.25 1,244.25 1,106.61 1 Note: Unless otherwise provided herein, 40 744.25 697.25 618.13 95 1,302.44 1,255.44 1,129.16 the terms and conditions of the country 41 756.21 709.21 633.10 96 1,303.56 1,256.56 1,131.42 of origin apply to U.S. import shipments. 2 42 774.45 727.45 646.81 97 1,303.88 1,256.88 1,131.68 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 780.83 733.83 648.19 98 1,304.99 1,257.99 1,133.22 the number of pounds (1– 5) greater than the 44 791.91 744.91 667.49 99 1,326.16 1,279.16 1,134.33 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 793.20 746.20 669.43 100 1,346.00 1,299.00 1,156.00 45 more than 5 pounds, the corresponding FedEx 46 814.53 767.53 688.89 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 816.67 769.67 690.85 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 828.42 781.42 701.43 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 840.14 793.14 711.60 Additional per-pound Any fraction of a pound is rounded up to 50 851.89 804.89 743.44 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 871.09 824.09 746.63 FedEx® 10kg Box 1–22 lbs. $ 320.96 $ 14.59 service fees may apply for various clearance ® services, depending on commodity and 52 875.09 828.09 748.81 FedEx 25kg Box 1–56 lbs. 484.30 8.65 country; see pp. 116–117 for details.

93 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone M: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Afghanistan • Lesotho Envelope First® Priority® Economy® Weight First® Priority® Economy® • Albania • Liberia up to 8 oz. $ 140.35 $ 93.35 ** 53 lbs. $ 1,611.93 $ 1,564.93 $ 1,368.35 • Algeria • Libya • American Samoa • Macedonia ® 1 lb. 160.70 113.70 54 1,621.26 1,574.26 1,384.93 FedEx * • Angola • Madagascar Pak 2 lbs. 189.00 142.00 * 55 1,622.20 1,575.20 1,421.71 • Armenia • Malawi 1 lb. $ 220.68 $ 173.68 $ 168.62 56 1,623.14 1,576.14 1,458.49 • Azerbaijan • Mali 2 lbs. 259.02 212.02 205.84 57 1,624.08 1,577.08 1,495.27 • Belarus • Marshall Islands • Benin • Mauritania 3 304.17 257.17 249.67 58 1,625.02 1,578.02 1,532.05 • Bosnia-Herzegovina • Mauritius 4 345.82 298.82 290.11 59 1,633.36 1,586.36 1,535.74 • Botswana • Micronesia 5 373.27 326.27 316.76 60 1,634.36 1,587.36 1,541.12 • Burkina Faso • Moldova 6 409.70 362.70 352.13 61 1,654.26 1,607.26 1,541.66 • Burundi • Mongolia • Cambodia • Montenegro 62 1,690.43 1,643.43 1,541.91 7 455.02 408.02 396.13 • Cameroon • Morocco 8 498.69 451.69 430.80 63 1,694.05 1,647.05 1,542.16 • Cape Verde • Mozambique 9 537.54 490.54 467.86 64 1,746.64 1,699.64 1,542.41 • Central African • Namibia 2 10 582.93 535.93 511.15 65 1,787.07 1,740.07 1,542.66 Republic • New Caledonia • Chad • Niger 11 588.41 541.41 515.48 66 1,791.12 1,744.12 1,545.30 • Congo • Nigeria 12 593.74 546.74 529.42 67 1,791.53 1,744.53 1,597.99 • Cook Islands • Palau 13 673.99 626.99 564.03 68 1,793.51 1,746.51 1,665.71 • Croatia • Papua New Guinea 14 686.97 639.97 610.37 69 1,833.07 1,786.07 1,703.44 • Democratic Republic • Reunion Island Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging of Congo • Rwanda 15 717.43 670.43 639.42 70 1,863.92 1,816.92 1,729.97 • Djibouti • Saipan 16 762.57 715.57 657.26 71 1,867.01 1,820.01 1,767.00 • East Timor • Samoa 17 781.80 734.80 700.81 72 1,922.30 1,875.30 1,770.71 • Equatorial Guinea2 • Senegal Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 807.80 760.80 725.61 73 1,929.22 1,882.22 1,771.09 • Eritrea • Serbia • Ethiopia • Seychelles 19 830.57 783.57 747.32 74 1,964.91 1,917.91 1,771.34 • Fiji • Sierra Leone2 20 835.21 788.21 765.25 75 1,968.48 1,921.48 1,771.59 • French Polynesia • Swaziland 21 892.82 845.82 821.16 76 2,006.99 1,959.99 1,771.84 • Gabon • Tanzania • Gambia • Togo 22 900.12 853.12 828.26 77 2,010.85 1,963.85 1,774.61 • Georgia • Tonga 23 900.85 853.85 828.97 78 2,064.43 2,017.43 1,829.87 • Ghana • Tunisia 24 901.10 854.10 829.22 79 2,122.32 2,075.32 1,873.33 • Guinea • Turkmenistan2 2 25 904.66 857.66 829.55 80 2,128.11 2,081.11 1,877.69 • Guinea-Bissau • Uganda • Iraq • Ukraine 26 975.82 928.82 836.09 81 2,129.34 2,082.34 1,907.99 • Ivory Coast • Uzbekistan 27 1,012.71 965.71 898.63 82 2,153.81 2,106.81 2,027.49 • Kazakhstan • Vanuatu 28 1,016.40 969.40 941.16 83 2,209.66 2,162.66 2,039.45 • Kenya • Wallis and Futuna 29 1,073.99 1,026.99 997.06 84 2,241.26 2,194.26 2,042.15 • Kyrgyzstan • Zambia • Laos • Zimbabwe 30 1,079.75 1,032.75 1,002.66 85 2,244.43 2,197.43 2,042.42 31 1,080.33 1,033.33 1,003.22 86 2,244.82 2,197.82 2,042.67 Not all services are available 32 1,081.93 1,034.93 1,003.47 87 2,245.09 2,198.09 2,042.92 from all countries. See pp. 24–26 33 1,113.80 1,066.80 1,003.80 88 2,245.35 2,198.35 2,043.17 for the services available from 34 1,147.71 1,100.71 1,010.39 89 2,248.14 2,201.14 2,043.42 your origin country. 35 1,190.07 1,143.07 1,041.71 90 2,303.75 2,256.75 2,043.67 36 1,194.31 1,147.31 1,083.32 91 2,309.33 2,262.33 2,043.92 37 1,198.94 1,151.94 1,087.50 92 2,313.58 2,266.58 2,044.17 1 Note: Unless otherwise provided herein, 38 1,214.45 1,167.45 1,133.44 93 2,314.01 2,267.01 2,044.42 the terms and conditions of the country of origin apply to U.S. import shipments. 39 1,230.64 1,183.64 1,138.04 94 2,318.20 2,271.20 2,044.67 2 Service suspended as of publication date. 40 1,259.80 1,212.80 1,138.50 95 2,401.86 2,354.86 2,044.92 For updates call 1.800.GoFedEx 1.800.463.3339 41 1,280.11 1,233.11 1,139.57 96 2,440.26 2,393.26 2,045.17 and say “international services.” 3 42 1,304.00 1,257.00 1,160.83 97 2,444.11 2,397.11 2,045.56 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 1,342.26 1,295.26 1,235.34 98 2,444.50 2,397.50 2,053.24 the number of pounds (1– 5) greater than the 44 1,350.11 1,303.11 1,242.82 99 2,444.75 2,397.75 2,196.62 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 1,352.29 1,305.29 1,244.52 100 2,445.00 2,398.00 2,328.00 45 more than 5 pounds, the corresponding FedEx 46 1,395.81 1,348.81 1,246.31 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 1,401.82 1,354.82 1,246.59 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 1,422.09 1,375.09 1,251.23 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 1,442.44 1,395.44 1,255.82 Additional per-pound Any fraction of a pound is rounded up to 50 1,507.50 1,460.50 1,257.65 Base rate rate (if applicable) 3 the next-higher pound. Ancillary clearance 51 1,514.02 1,467.02 1,280.14 FedEx® 10kg Box 1–22 lbs. $ 546.99 $ 24.86 service fees may apply for various clearance ® services, depending on commodity and 52 1,518.69 1,471.69 1,310.54 FedEx 25kg Box 1–56 lbs. 857.91 15.32 country; see pp. 116–117 for details.

94 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone N: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • China Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 111.55 $ 64.55 ** 53 lbs. $ 970.34 $ 923.34 $ 772.18 FedEx® 1 lb. 128.95 81.95 * 54 1,008.10 961.10 784.95 Pak 2 lbs. 130.50 83.50 * 55 1,017.89 970.89 797.83 1 lb. $ 158.96 $ 111.96 $ 91.93 56 1,027.68 980.68 810.71 2 lbs. 176.16 129.16 106.02 57 1,037.47 990.47 823.59 3 193.82 146.82 120.54 58 1,047.26 1,000.26 836.47 4 211.15 164.15 134.72 59 1,096.76 1,049.76 838.09 5 227.25 180.25 148.02 60 1,112.62 1,065.62 870.31 6 245.74 198.74 166.27 61 1,118.33 1,071.33 886.18 7 264.11 217.11 181.66 62 1,132.82 1,085.82 887.79 8 282.46 235.46 197.05 63 1,134.29 1,087.29 897.27 9 300.86 253.86 212.42 64 1,152.93 1,105.93 899.52 10 320.70 273.70 227.60 65 1,154.80 1,107.80 944.46 11 335.88 288.88 241.70 66 1,174.28 1,127.28 961.18 12 337.57 290.57 251.63 67 1,212.74 1,165.74 962.87 13 371.19 324.19 271.20 68 1,239.75 1,192.75 964.89 14 395.41 348.41 285.95 69 1,248.75 1,201.75 981.48 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 413.40 366.40 300.71 70 1,260.43 1,213.43 990.60 16 432.13 385.13 316.51 71 1,261.61 1,214.61 1,027.21 17 441.33 394.33 329.90 72 1,262.41 1,215.41 1,030.89 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 466.67 419.67 344.51 73 1,278.10 1,231.10 1,031.61 19 484.44 437.44 359.12 74 1,295.50 1,248.50 1,045.95 20 503.89 456.89 375.12 75 1,338.67 1,291.67 1,059.26 21 519.95 472.95 388.31 76 1,378.70 1,331.70 1,062.59 22 537.73 490.73 402.90 77 1,393.57 1,346.57 1,075.38 23 544.51 497.51 425.20 78 1,395.06 1,348.06 1,097.56 24 546.04 499.04 428.11 79 1,395.35 1,348.35 1,106.23 25 548.16 501.16 442.42 80 1,398.07 1,351.07 1,108.22 26 590.56 543.56 455.08 81 1,435.66 1,388.66 1,135.33 27 615.67 568.67 467.70 82 1,439.43 1,392.43 1,142.94 28 629.94 582.94 487.84 83 1,439.82 1,392.82 1,154.90 29 651.00 604.00 500.69 84 1,442.39 1,395.39 1,166.83 30 660.69 613.69 513.52 85 1,480.04 1,433.04 1,189.97 31 663.22 616.22 516.48 86 1,483.81 1,436.81 1,201.49 32 687.02 640.02 525.36 87 1,496.88 1,449.88 1,202.65 33 690.32 643.32 543.31 88 1,513.28 1,466.28 1,214.61 34 715.91 668.91 559.68 89 1,529.70 1,482.70 1,228.16 35 729.71 682.71 568.57 90 1,565.83 1,518.83 1,250.21 36 750.81 703.81 569.62 91 1,569.45 1,522.45 1,271.49 37 752.92 705.92 590.55 92 1,569.82 1,522.82 1,292.06 38 766.11 719.11 601.57 93 1,570.47 1,523.47 1,294.13 39 786.23 739.23 612.56 94 1,583.18 1,536.18 1,306.26 1 Note: Unless otherwise provided herein, 40 792.45 745.45 623.59 95 1,596.70 1,549.70 1,307.48 the terms and conditions of the country 41 808.52 761.52 636.98 96 1,598.06 1,551.06 1,319.57 of origin apply to U.S. import shipments. 2 42 818.84 771.84 645.58 97 1,599.03 1,552.03 1,320.78 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 832.02 785.02 656.60 98 1,618.05 1,571.05 1,321.04 the number of pounds (1– 5) greater than the 44 834.34 787.34 667.59 99 1,625.77 1,578.77 1,322.34 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 880.73 833.73 681.18 100 1,627.00 1,580.00 1,348.00 45 more than 5 pounds, the corresponding FedEx 46 886.71 839.71 682.54 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 887.79 840.79 689.81 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 908.92 861.92 707.13 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 911.04 864.04 708.87 Additional per-pound Any fraction of a pound is rounded up to 50 924.24 877.24 719.65 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 939.63 892.63 755.68 FedEx® 10kg Box 1–22 lbs. $ 290.82 $ 13.22 service fees may apply for various clearance ® services, depending on commodity and 52 967.54 920.54 759.29 FedEx 25kg Box 1–56 lbs. 501.41 8.95 country; see pp. 116–117 for details.

95 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone O: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Bangladesh Envelope First® Priority® Economy® Weight First® Priority® Economy® • Bhutan up to 8 oz. $ 132.60 $ 85.60 ** 53 lbs. $ 905.59 $ 858.59 $ 633.07 • India FedEx® 1 lb. 146.65 99.65 * 54 910.09 863.09 634.52 • Maldives, Republic of Pak 2 lbs. 175.65 128.65 * 55 921.94 874.94 638.43 • Nepal 1 lb. $ 181.48 $ 134.48 $ 99.44 56 933.79 886.79 642.34 • Pakistan 2 lbs. 206.48 159.48 115.74 57 945.64 898.64 646.25 • Sri Lanka 3 226.98 179.98 130.59 58 957.49 910.49 650.16 4 247.45 200.45 146.63 59 967.98 920.98 687.92 Not all services are available 5 265.01 218.01 159.47 60 969.03 922.03 709.75 from all countries. See pp. 24–26 6 282.59 235.59 173.60 61 989.79 942.79 713.79 for the services available from 7 306.03 259.03 191.46 62 991.87 944.87 714.98 your origin country. 8 323.56 276.56 204.42 63 1,003.54 956.54 732.98 9 341.09 294.09 216.71 64 1,037.11 990.11 744.32 10 359.78 312.78 228.78 65 1,043.19 996.19 746.56 11 365.22 318.22 235.92 66 1,043.80 996.80 760.51 12 367.24 320.24 249.93 67 1,045.36 998.36 761.91 13 407.52 360.52 262.01 68 1,076.04 1,029.04 769.52 14 422.36 375.36 272.81 69 1,105.81 1,058.81 792.72 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 433.30 386.30 281.63 70 1,108.80 1,061.80 797.32 16 452.06 405.06 296.88 71 1,132.36 1,085.36 797.78 17 458.26 411.26 303.03 72 1,134.72 1,087.72 798.38 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 469.34 422.34 312.76 73 1,135.78 1,088.78 810.15 19 492.28 445.28 327.46 74 1,156.83 1,109.83 860.75 20 497.83 450.83 335.38 75 1,168.62 1,121.62 865.82 21 517.40 470.40 336.60 76 1,214.38 1,167.38 866.34 22 524.19 477.19 360.76 77 1,238.03 1,191.03 866.95 23 525.75 478.75 370.83 78 1,240.40 1,193.40 868.62 24 526.00 479.00 379.24 79 1,240.99 1,193.99 876.28 25 528.14 481.14 380.09 80 1,252.43 1,205.43 884.45 26 570.93 523.93 396.54 81 1,253.58 1,206.58 885.41 27 590.04 543.04 423.03 82 1,270.49 1,223.49 904.52 28 603.91 556.91 425.69 83 1,272.19 1,225.19 912.92 29 613.75 566.75 426.14 84 1,283.82 1,236.82 924.64 30 625.60 578.60 429.50 85 1,306.13 1,259.13 941.30 31 637.46 590.46 430.72 86 1,308.37 1,261.37 953.67 32 649.29 602.29 454.88 87 1,308.64 1,261.64 954.92 33 661.15 614.15 457.60 88 1,308.90 1,261.90 955.19 34 673.01 626.01 458.57 89 1,310.53 1,263.53 955.51 35 684.86 637.86 477.93 90 1,343.02 1,296.02 959.09 36 696.73 649.73 491.74 91 1,346.33 1,299.33 959.77 37 716.71 669.71 493.53 92 1,353.79 1,306.79 965.03 38 722.91 675.91 508.94 93 1,373.95 1,326.95 1,002.91 39 732.26 685.26 510.49 94 1,375.98 1,328.98 1,018.68 1 Note: Unless otherwise provided herein, 40 744.11 697.11 524.81 95 1,384.89 1,337.89 1,035.58 the terms and conditions of the country 41 756.01 709.01 549.22 96 1,386.26 1,339.26 1,037.27 of origin apply to U.S. import shipments. 2 42 767.86 720.86 552.30 97 1,386.87 1,339.87 1,037.54 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 779.70 732.70 559.43 98 1,398.77 1,351.77 1,042.27 the number of pounds (1– 5) greater than the 44 788.10 741.10 560.15 99 1,403.56 1,356.56 1,042.75 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 789.40 742.40 560.48 100 1,486.00 1,439.00 1,043.00 45 more than 5 pounds, the corresponding FedEx 46 815.25 768.25 562.86 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 827.14 780.14 580.63 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 828.60 781.60 592.75 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 857.75 810.75 593.97 Additional per-pound Any fraction of a pound is rounded up to 50 862.67 815.67 598.50 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 864.15 817.15 609.50 FedEx® 10kg Box 1–22 lbs. $ 320.49 $ 14.57 service fees may apply for various clearance ® services, depending on commodity and 52 893.59 846.59 618.59 FedEx 25kg Box 1–56 lbs. 481.39 8.60 country; see pp. 116–117 for details.

96 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Package Rates From Zone P: U.S. Import1 Use these rates when shipping inbound to the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For shipments from: FedEx® International International International International International International • Taiwan Envelope First® Priority® Economy® Weight First® Priority® Economy® up to 8 oz. $ 114.95 $ 67.95 ** 53 lbs. $ 952.18 $ 905.18 $ 777.07 FedEx® 1 lb. 128.45 81.45 * 54 987.47 940.47 796.53 Pak 2 lbs. 151.25 104.25 * 55 995.95 948.95 808.55 1 lb. $ 159.98 $ 112.98 $ 97.28 56 1,004.43 957.43 820.57 2 lbs. 181.77 134.77 115.95 57 1,012.91 965.91 832.59 3 202.07 155.07 130.88 58 1,021.39 974.39 844.61 4 221.65 174.65 150.23 59 1,022.24 975.24 846.90 5 239.93 192.93 162.80 60 1,037.65 990.65 892.57 6 258.12 211.12 181.54 61 1,074.81 1,027.81 897.14 7 276.02 229.02 196.96 62 1,078.53 1,031.53 897.60 8 292.96 245.96 207.56 63 1,094.31 1,047.31 898.53 9 310.90 263.90 222.74 64 1,114.20 1,067.20 916.89 10 331.15 284.15 240.80 65 1,132.25 1,085.25 950.12 11 337.17 290.17 260.21 66 1,139.19 1,092.19 972.04 12 338.80 291.80 272.31 67 1,164.20 1,117.20 974.24 13 371.31 324.31 279.01 68 1,182.12 1,135.12 979.84 14 387.32 340.32 293.88 69 1,183.92 1,136.92 980.40 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 15 400.92 353.92 304.53 70 1,184.18 1,137.18 980.95 16 422.00 375.00 318.42 71 1,185.54 1,138.54 991.65 17 436.27 389.27 323.73 72 1,212.58 1,165.58 993.86 Shipments in All Other Packaging / Maximum Weight in Lbs. / Maximum Weight Shipments in All Other Packaging 18 445.21 398.21 350.39 73 1,224.74 1,177.74 1,037.96 19 466.21 419.21 353.07 74 1,254.85 1,207.85 1,060.10 20 481.21 434.21 376.34 75 1,284.12 1,237.12 1,076.31 21 496.22 449.22 381.99 76 1,287.05 1,240.05 1,093.38 22 511.18 464.18 398.35 77 1,292.57 1,245.57 1,095.09 23 518.44 471.44 399.99 78 1,294.99 1,247.99 1,095.48 24 519.17 472.17 420.45 79 1,299.28 1,252.28 1,097.09 25 521.61 474.61 434.63 80 1,300.43 1,253.43 1,129.24 26 570.27 523.27 445.92 81 1,323.25 1,276.25 1,138.46 27 586.09 539.09 456.93 82 1,325.54 1,278.54 1,139.39 28 593.86 546.86 482.11 83 1,353.97 1,306.97 1,140.88 29 609.66 562.66 494.55 84 1,393.76 1,346.76 1,144.60 30 624.47 577.47 496.87 85 1,405.10 1,358.10 1,149.51 31 638.48 591.48 520.43 86 1,413.22 1,366.22 1,177.17 32 652.47 605.47 528.95 87 1,414.04 1,367.04 1,210.00 33 686.64 639.64 553.35 88 1,414.31 1,367.31 1,224.37 34 690.06 643.06 555.80 89 1,414.58 1,367.58 1,225.81 35 703.62 656.62 575.45 90 1,416.37 1,369.37 1,226.07 36 715.97 668.97 579.73 91 1,439.40 1,392.40 1,226.70 37 722.44 675.44 594.27 92 1,441.71 1,394.71 1,239.24 38 744.29 697.29 604.28 93 1,443.04 1,396.04 1,255.36 39 765.29 718.29 616.58 94 1,459.63 1,412.63 1,266.70 1 Note: Unless otherwise provided herein, 40 775.35 728.35 617.82 95 1,461.30 1,414.30 1,303.00 the terms and conditions of the country 41 793.43 746.43 640.73 96 1,461.56 1,414.56 1,306.63 of origin apply to U.S. import shipments. 2 42 795.89 748.89 652.72 97 1,461.81 1,414.81 1,307.00 For shipments that exceed the 22-lb. or 56-lb. weight limits, multiply the per-pound rate by 43 843.05 796.05 664.70 98 1,463.47 1,416.47 1,307.78 the number of pounds (1– 5) greater than the 44 847.77 800.77 671.39 99 1,496.50 1,449.50 1,323.29 limit and add it to the base rate. Note: For shipments that exceed the weight limit by 849.26 802.26 688.94 100 1,537.00 1,490.00 1,334.00 45 more than 5 pounds, the corresponding FedEx 46 863.13 816.13 736.20 101–150 For FedEx Express Multiweight® per-pound rates, see p. 98. International Priority standard list rate applies. 47 864.52 817.52 740.93 * Based on the package weight, the FedEx 10kg Box and FedEx 25kg Box Rates corresponding rate applies. 48 882.37 835.37 743.47 These boxes can only be used with FedEx International Priority service. ** One-pound rate applies. 49 884.16 837.16 744.21 Additional per-pound Any fraction of a pound is rounded up to 50 918.98 871.98 745.00 Base rate rate (if applicable) 2 the next-higher pound. Ancillary clearance 51 932.90 885.90 760.56 FedEx® 10kg Box 1–22 lbs. $ 292.05 $ 13.28 service fees may apply for various clearance ® services, depending on commodity and 52 941.78 894.78 775.55 FedEx 25kg Box 1–56 lbs. 474.86 8.48 country; see pp. 116–117 for details.

97 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Multiweight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. FedEx International First® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 6.79 $ 6.63 $ 11.46 $ 22.28 $ 13.26 $ 12.97 $ 14.39 $ 11.88 $ 15.91 $ 25.37 $ 13.46 $ 24.45 $ 16.27 $ 14.86 $ 15.37 1,000+ lbs. 6.52 6.37 11.00 20.94 12.73 12.45 13.82 11.41 15.27 23.85 13.06 22.98 15.46 14.42 14.76

FedEx International Priority® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 6.32 $ 6.16 $ 10.99 $ 21.81 $ 12.79 $ 12.50 $ 13.92 $ 11.41 $ 15.44 $ 24.90 $ 12.99 $ 23.98 $ 15.80 $ 14.39 $ 14.90 1,000+ lbs. 6.09 5.94 10.59 20.59 12.33 12.05 13.42 11.00 14.88 23.51 12.65 22.64 15.07 14.02 14.36

FedEx International Economy® Multiply by total shipment weight.

ZONES Weight A C D E F G H I J K L M N O P 100–999 lbs. $ 4.76 $ 5.10 $ 8.88 $ 17.93 $ 11.31 $ 10.56 $ 11.69 $ 9.43 $ 14.32 $ 17.71 $ 11.56 $ 23.28 $ 13.48 $ 10.43 $ 13.34 1,000+ lbs. 4.64 4.92 8.56 16.93 10.90 10.18 11.27 9.09 13.80 16.72 11.26 21.88 12.86 10.16 12.86

1 Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments. A ny fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

98 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx® International Next Flight Rates: U.S. Export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates U.S. to Europe U.S. outbound rates for many of the key destinations FedEx International 1 Next Flight serves are listed here. FedEx International Next Flight serves ORIGIN ZONES more than 220 countries and territories: If your destination is not listed, Destination A B C D call 1.800.974.7333 for rate information. Amsterdam $ 365 $ 365 $ 464 $ 568 To calculate your rate: Athens 378 378 470 576 Barcelona 378 378 470 576 1. Determine the U.S. or Puerto Rico origin zone (A through D) for your Berlin 432 432 556 587 shipment using the table below. Call 1.800.974.7333 to verify which Brussels 365 365 464 568 zone applies to your origin ZIP code. Budapest 482 482 501 587 2. See the appropriate rate table for your shipment’s destination region Copenhagen 378 378 470 576 (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Dublin 421 421 470 519 America, Canada). Rates shown are based on a 1-lb. package. Dusseldorf 432 454 556 587 This includes both document and nondocument shipments. Frankfurt 365 365 464 568 Geneva 365 365 464 568 3. Note any additional charges or fees that may apply from the chart on p. 100. Hamburg 432 454 556 587 Helsinki 378 378 470 576 Lisbon 378 378 470 576 Origin Cities (U.S. and Puerto Rico) ZONE1 London 241 241 241 489 New York A Madrid 365 365 464 568 Miami B Manchester 427 427 464 568 Milan 378 378 470 576 Boston; Chicago; Houston; Los Angeles; C Moscow 514 514 525 612 San Francisco; and Washington, D.C. Munich 432 454 556 587 All other cities (including cities in Puerto Rico) D Oslo 378 378 470 576 Paris 365 365 464 568 Prague 482 482 501 587 Rome 365 365 464 568 U.S. to Asia and Australia Stockholm 365 365 464 568 Vienna 440 440 464 568 ORIGIN ZONES1 Warsaw 482 482 501 587 Zurich 365 365 464 568 Destination A B C D Auckland $ 402 $ 402 $ 427 $ 440 Beijing 365 365 427 470 Delhi 402 402 427 440 U.S. to Caribbean Hong Kong 408 408 476 494 Jakarta 440 440 507 507 ORIGIN ZONES1 Kuala Lumpur 440 440 489 507 Destination A B C D Manila 402 402 427 440 Aruba $ 396 $ 312 $ 452 $ 525 Melbourne 440 440 464 476 Bahamas 396 312 452 525 Mumbai 402 402 427 440 Barbados 396 312 452 525 Seoul 365 365 427 470 Curaçao 396 312 452 525 Singapore 408 408 476 494 Dominican Sydney 452 452 476 494 Republic 396 312 452 525 Taipei 402 402 427 440 Grand Cayman 396 312 452 525 Tokyo 408 408 476 494 Jamaica 396 312 452 525 Puerto Rico 396 312 452 525 Trinidad 396 312 452 525

1 C ountry and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

99 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Next Flight Rates: U.S. Export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.

U.S. to Middle East and Africa Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next 1 ORIGIN ZONES Flight Air Waybill, which the courier will bring to you to complete at time of Destination A B C D pickup. Other export documentation may be required as well. FedEx International Abidjan $ 457 $ 457 $ 494 $ 519 Broker Select and Hold at Location are not available. Abu Dhabi 507 507 525 576 Accra 457 457 494 519 Special Handling Fees and Other Charges Alexandria 441 441 494 519 The following fees apply per shipment. Amman 421 421 494 519 Declared Value Charge1 $1 per $100 of value in excess of Bahrain 457 457 494 519 $100 or $9.07 per lb., whichever is greater Beirut 457 457 494 519 Delivery charge for additional document Cairo 421 421 494 519 shipments destined for the same city $75 per additional document Cape Town 457 457 494 519 Electronic Export Information Filing Fee $10 Casablanca 457 457 494 519 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Dakar 457 457 494 519 Weekend or Holiday Delivery Charge $75 Dubai 457 457 494 519 3 Istanbul 457 457 494 519 Hand Carry Fee Quoted at the time of transaction Johannesburg 421 421 494 519 Special Customs Clearance Fee (when applicable) Quoted at the time of transaction Tel Aviv 421 421 494 519 1 A pplies to all shipments with a declared value for carriage of more than $100. 2 A pplies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 I f your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can U.S. to Latin America arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. ORIGIN ZONES1 Destination A B C D Additional Weight Charges Asuncion $ 408 $ 318 $ 482 $ 544 Charge after the first pound for shipments to European locations Bogota 408 318 482 544 (other than Eastern Europe and London) $11.25 per lb. Buenos Aires 396 312 452 525 Charge after the first pound for shipments to Africa, the Middle Caracas 408 318 482 544 East and Eastern European locations1 $14.75 per lb. Guayaquil 408 318 482 544 Charge after the first pound for shipments to London $10.25 per lb. Lima 408 318 482 544 Charge after the first pound for shipments to Canadian locations $7.75 per lb. Mexico City 365 340 427 445 Charge after the first pound for shipments to Caribbean locations $9.75 per lb. Montevideo 396 312 452 525 Panama City 396 312 452 525 Charge after the first pound for shipments to Asia, Central and Quito 408 318 482 544 South American locations, and Mexico $14.75 per lb. Charge after the first pound for shipments from Miami to Central Rio de Janeiro 396 312 452 525 and South American locations, and Mexico $10.25 per lb. Santiago 383 298 544 568 Sao Paulo 408 318 482 544 1 E astern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Dangerous Goods U.S. to Canada You cannot ship dangerous goods of any kind via FedEx International Next Flight service. ORIGIN ZONES1 Destination A B C D Declared Value Calgary $ 402 $ 422 $ 427 $ 452 For declared-value information, see the Declared Value for Carriage and Limits Montreal 346 346 383 494 of Liability section in the FedEx Express International Terms and Conditions. Ottawa 402 422 427 452 Toronto 346 346 383 494 Payment Restrictions Vancouver 402 422 427 452 We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer.

1 C ountry and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

100 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Next Flight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates Europe to U.S. U.S. import rates for shipments from many of the key origins FedEx 2 International Next Flight serves are listed here. If your origin is not listed, DESTINATION ZONES call 1.800.974.7333 for rate information. Origin A B C D To calculate your rate: Amsterdam $ 500 $ 500 $ 599 $ 703 Athens 513 513 605 711 1. Determine the U.S. or Puerto Rico destination zone (A through D) for Barcelona 513 513 605 711 your shipment using the table below. Call 1.800.974.7333 to verify Berlin 567 567 691 722 which zone applies to your destination ZIP code. Brussels 500 500 599 703 2. See the appropriate rate table for your shipment’s origin region Budapest 617 617 636 722 (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Copenhagen 513 513 605 711 America, Canada). Rates shown are based on a 1-lb. package. Dublin 556 556 605 654 This includes both document and nondocument shipments. Dusseldorf 567 589 691 722 Frankfurt 500 500 599 703 3. Note any additional charges or fees that may apply from the chart on p. 102. Geneva 500 500 599 703 Hamburg 567 589 691 722 Helsinki 513 513 605 711 Lisbon 513 513 605 711 Destination Cities (U.S. and Puerto Rico) ZONE2 London 376 376 376 624 New York A Madrid 500 500 599 703 Miami B Manchester 562 562 599 703 Milan 513 513 605 711 Boston; Chicago; Houston; Los Angeles; C Moscow 649 649 660 747 San Francisco; and Washington, D.C. Munich 567 589 691 722 All other cities (including cities in Puerto Rico) D Oslo 513 513 605 711 Paris 500 500 599 703 Prague 617 617 636 722 Rome 500 500 599 703 Asia and Australia to U.S. Stockholm 500 500 599 703 Vienna 575 575 599 703 DESTINATION ZONES2 Warsaw 617 617 636 722 Zurich 500 500 599 703 Origin A B C D Auckland $ 537 $ 537 $ 562 $ 575 Beijing 500 500 562 605 Delhi 537 537 562 575 Caribbean to U.S. Hong Kong 543 543 611 629 Jakarta 575 575 642 642 DESTINATION ZONES2 Kuala Lumpur 575 575 624 642 Origin A B C D Manila 537 537 562 575 Aruba $ 531 $ 447 $ 587 $ 660 Melbourne 575 575 599 611 Bahamas 531 447 587 660 Mumbai 537 537 562 575 Barbados 531 447 587 660 Seoul 500 500 562 605 Curaçao 531 447 587 660 Singapore 543 543 611 629 Dominican Sydney 587 587 611 629 Republic 531 447 587 660 Taipei 537 537 562 575 Grand Cayman 531 447 587 660 Tokyo 543 543 611 629 Jamaica 531 447 587 660 Puerto Rico 531 447 587 660 Trinidad 531 447 587 660

1 Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions apply to FedEx International Next Flight U.S. import shipments. 2 C ountry and zone alignments are subject to change without notice. These rates do not include duties and taxes. Any fraction of a pound is rounded up to the next-higher pound.

101 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Next Flight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.

Middle East and Africa to U.S. Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next 2 DESTINATION ZONES Flight Air Waybill, which the courier will bring to the shipper to complete at Origin A B C D time of pickup. Other export documentation may be required as well. FedEx Abidjan $ 592 $ 592 $ 629 $ 654 International Broker Select and Hold at Location are not available. Abu Dhabi 642 642 660 711 Accra 592 592 629 654 Special Handling Fees and Other Charges Alexandria 576 576 629 654 The following fees apply per shipment. Amman 556 556 629 654 Declared Value Charge1 $1 per $100 of value in excess of Bahrain 592 592 629 654 $100 or $9.07 per lb., whichever is greater Beirut 592 592 629 654 Delivery charge for additional document Cairo 556 556 629 654 shipments destined for the same city $75 per additional document Cape Town 592 592 629 654 Special Handling Fee (when applicable)2 Starting at $2.90 per mile Casablanca 592 592 629 654 Weekend or Holiday Delivery Charge $75 Dakar 592 592 629 654 Hand Carry Fee3 Quoted at the time of transaction Dubai 592 592 629 654 Istanbul 592 592 629 654 Special Customs Clearance Fee (when applicable) Quoted at the time of transaction Johannesburg 556 556 629 654 1 A pplies to all shipments with a declared value for carriage of more than $100. Tel Aviv 556 556 629 654 2 A pplies when the pickup and/or delivery point is more than 15 miles from the serving airport(s). Quoted at the time of transaction. 3 I f your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel Latin America to U.S. cost of the courier and will be quoted at the time of transaction.

DESTINATION ZONES2 Additional charges and fees may apply. They vary depending on origin country. Call 1.800.974.7333 for information. Origin A B C D Asuncion $ 543 $ 453 $ 617 $ 679 Additional Weight Charges Bogota 543 453 617 679 Buenos Aires 531 447 587 660 Charge after the first pound for shipments from European locations Caracas 543 453 617 679 (other than Eastern Europe and London) $11.25 per lb. Guayaquil 543 453 617 679 Charge after the first pound for shipments from Africa, the Middle 1 Lima 543 453 617 679 East and Eastern European locations $14.75 per lb. Mexico City 500 475 562 580 Charge after the first pound for shipments from London $10.25 per lb. Montevideo 531 447 587 660 Charge after the first pound for shipments from Canadian locations $7.75 per lb. Panama City 531 447 587 660 Charge after the first pound for shipments from Caribbean locations $9.75 per lb. Quito 543 453 617 679 Charge after the first pound for shipments from Asia, Central and Rio de Janeiro 531 447 587 660 South American locations, and Mexico $14.75 per lb. Santiago 518 433 679 703 Charge after the first pound for shipments to Miami from Central Sao Paulo 543 453 617 679 and South American locations, and Mexico $10.25 per lb. 1 E astern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Turkmenistan and Uzbekistan. Canada to U.S. Dangerous Goods DESTINATION ZONES2 You cannot ship dangerous goods of any kind via FedEx International Next Origin A B C D Flight service. Calgary $ 537 $ 557 $ 562 $ 587 Declared Value Montreal 481 481 518 629 Ottawa 537 557 562 587 For declared-value information, see the Declared Value for Carriage and Limits Toronto 481 481 518 629 of Liability section in the FedEx Express International Terms and Conditions. Vancouver 537 557 562 587 Payment Restrictions We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the U.S.-based payer.

102 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Freight Rates: U.S. Export Use these rates when shipping outbound from the U.S.

About These Rate Tables • Dropoff and Hold-at-Location Shipments More Than 150 Lbs.: Puerto Rico In the rate tables that follow: Rates refers to rates for shipments To determine the per-pound shipping charge that are dropped off at an origin • Door-to-Door Rates refers to rates for your express freight shipment, please refer airport and held at the destination to the table below. for shipments sent from sender airport for pickup. door to recipient door. Multiply by total shipment weight. Call 1.800.332.0807 for available • Dropoff Rates refers to rates for airport locations. FedEx FedEx International International shipments that are dropped off at ® ® an origin airport and delivered to Priority Economy Weight Freight 1 Freight 1 the recipient’s door. 151–999 lbs. $ 6.78 $ 4.87 • Hold-at-Location Rates refers to 1,000+ lbs. 6.37 4.50 rates for shipments that are picked up at the sender’s location and held at the destination airport for pickup.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 5.82 $ 6.19 $ 6.52 $ 11.00 $ 22.94 $ 10.59 $ 10.82 $ 12.32 $ 9.82 $ 15.98 $ 15.31 $ 19.35 $ 25.08 $ 13.24 $ 13.65 1,000+ lbs. 5.44 5.79 6.10 10.29 21.22 9.90 10.12 11.52 9.08 14.94 14.31 17.90 23.45 12.38 12.63 Minimum Charge 396.85 412.25 442.15 664.40 1,385.60 712.15 698.55 744.15 657.80 1,597.60 924.75 1,175.10 1,514.85 799.70 983.05 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 5.22 $ 5.59 $ 5.92 $ 10.40 $ 22.34 $ 9.99 $ 10.22 $ 11.72 $ 9.22 $ 15.38 $ 14.71 $ 18.75 $ 24.48 $ 12.64 $ 13.05 1,000+ lbs. 4.84 5.19 5.50 9.69 20.62 9.30 9.52 10.92 8.48 14.34 13.71 17.30 22.85 11.78 12.03 Minimum Charge 342.50 357.90 387.80 628.20 1,349.35 657.80 644.20 707.90 603.40 1,507.00 888.50 1,132.50 1,478.60 763.50 928.65

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 4.38 $ 4.55 $ 4.88 $ 7.09 $ 13.58 $ 7.86 $ 7.71 $ 7.99 $ 7.26 $ 10.58 $ 10.16 $ 12.97 $ 14.82 $ 8.15 $ 10.85 1,000+ lbs. 4.10 4.21 4.51 6.56 12.70 7.27 7.21 7.39 6.79 9.79 9.50 12.13 13.71 7.62 10.14 Minimum Charge 396.85 412.25 442.15 642.40 1,230.35 712.15 698.55 723.90 657.80 1,597.60 920.50 1,175.10 1,342.70 738.40 983.05 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A B C D E F G H I J K L M N O 151–999 lbs. $ 3.78 $ 3.95 $ 4.28 $ 6.49 $ 12.98 $ 7.26 $ 7.11 $ 7.39 $ 6.66 $ 9.98 $ 9.56 $ 12.37 $ 14.22 $ 7.55 $ 10.25 1,000+ lbs. 3.50 3.61 3.91 5.96 12.10 6.67 6.61 6.79 6.19 9.19 8.90 11.53 13.11 7.02 9.54 Minimum Charge 342.50 357.90 387.80 588.00 1,176.00 657.80 644.20 669.55 603.40 1,507.00 866.15 1,120.75 1,288.35 684.05 928.65

1 F or an explanation of delivery areas, or to determine the delivery area for your shipment, call 1.800.332.0807. 2 A ny fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

103 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

International Express Freight Rates: U.S. Import1 Use these rates when shipping inbound to the U.S.

About These Rate Tables • Dropoff Rates refers to rates for • Hold-at-Location Rates refers • Dropoff and Hold-at-Location In the rate tables that follow: shipments that are dropped off to rates for shipments that Rates refers to rates for shipments at an origin airport and delivered are picked up at the sender’s that are dropped off at an origin • Door-to-Door Rates refers to to the recipient’s door. location and held at the airport and held at the destination rates for shipments sent from destination airport for pickup. airport for pickup. sender door to recipient door. Call 1.800.332.0807 for available airport locations.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 6.32 $ 6.16 $ 10.99 $ 21.81 $ 12.79 $ 12.50 $ 13.92 $ 11.41 $ 15.44 $ 24.90 $ 12.99 $ 23.98 $ 15.80 $ 14.39 $ 14.90 1,000+ lbs. 6.09 5.94 10.59 20.59 12.33 12.05 13.42 11.00 14.88 23.51 12.65 22.64 15.07 14.02 14.36 Minimum Charge 314.60 372.06 663.80 1,317.32 772.52 755.00 840.77 689.16 932.58 1,503.96 784.60 1,448.39 954.32 869.16 899.96 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 6.22 $ 6.06 $ 10.89 $ 21.61 $ 12.59 $ 12.30 $ 13.77 $ 11.21 $ 15.24 $ 24.70 $ 12.79 $ 23.78 $ 15.60 $ 14.19 $ 14.70 1,000+ lbs. 5.99 5.84 10.49 20.39 12.13 11.85 13.27 10.80 14.68 23.31 12.45 22.44 14.87 13.82 14.16 Minimum Charge 295.46 366.02 657.76 1,305.24 760.44 742.92 831.71 677.08 920.50 1,491.88 772.52 1,436.31 942.24 857.08 887.88

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 4.76 $ 5.10 $ 8.88 $ 17.93 $ 11.31 $ 10.56 $ 11.69 $ 9.43 $ 14.32 $ 17.71 $ 11.56 $ 23.28 $ 13.48 $ 10.43 $ 13.34 1,000+ lbs. 4.64 4.92 8.56 16.93 10.90 10.18 11.27 9.09 13.80 16.72 11.26 21.88 12.86 10.16 12.86 Minimum Charge 264.06 308.04 536.35 1,082.97 683.12 637.82 706.08 569.57 864.93 1,069.68 698.22 1,406.11 814.19 629.97 805.74 Dropoff Rates, Hold-at-Location Rates, and Dropoff and Hold-at-Location Rates Multiply by total shipment weight.2

ZONES Weight A C D E F G H I J K L M N O P 151–999 lbs. $ 4.66 $ 4.85 $ 8.63 $ 17.68 $ 11.06 $ 10.31 $ 11.44 $ 9.18 $ 14.07 $ 17.46 $ 11.31 $ 23.03 $ 13.23 $ 10.18 $ 13.09 1,000+ lbs. 4.54 4.67 8.31 16.68 10.65 9.93 11.02 8.84 13.55 16.47 11.01 21.63 12.61 9.91 12.61 Minimum Charge 244.99 292.94 521.25 1,067.87 668.02 622.72 690.98 554.47 849.83 1,054.58 683.12 1,391.01 799.09 614.87 790.64

1 Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments. 2 A ny fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

104 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Premium® Zones and Rates: U.S. Export Use these rates when shipping outbound from the U.S. For rate information on our other international air cargo services, including FedEx International Express Freight® and FedEx International Airport-to-AirportSM, call 1.877.398.5851.*

Determine FedEx International Destination City Airport Zone1 Destination City Airport Zone1 Premium Rates Australia Melbourne MEL J Guam Agana GUM J 1. Find the zone for your destination Sydney SYD Hong Kong Hong Kong HKG F in the zone table at right. Belgium Antwerp ANR D India Bengaluru BLR O Brussels BRU Mumbai BOM 2. Determine your total shipment weight Brazil Sao Paulo VCP L New Delhi DEL (round up to the next-higher pound). Canada Montreal YUL A Indonesia Jakarta CGK J Toronto YYZ Israel Tel Aviv TLV K 3. Multiply the per-pound rate shown Vancouver YVR Italy Milan MXP D in the rate table below by the total China2 Beijing PEK N Japan Nagoya NGO G shipment weight. Guangzhou CAN Osaka KIX Shanghai PVG Tokyo NRT Shenzhen SZX Korea, South Incheon ICN G Colombia Bogota BOG L Luxembourg Luxembourg City LUX D Denmark Copenhagen CPH H Malaysia Kuala Lumpur KUL J England (U.K.) Birmingham BHX D Penang PEN London LHR Mexico Guadalajara GDL C Manchester MAN Mexico City MEX Stansted STN Monterrey MTY France Bordeaux BOD D Toluca TLC Lille LIL Netherlands (Holland) Amsterdam AMS D Lyon LYS Eindhoven EIN Nantes NTE Panama Panama City PTY L Paris CDG Philippines Manila MNL J Germany Berlin TXL D Singapore Singapore SIN F Bremen BRE Spain Barcelona BCN H Cologne CGN Madrid MAD Dresden DRS Sweden Stockholm ARN H Dusseldorf DUS Switzerland Basel BSL H Frankfurt FRA Taiwan Taipei TPE F Hamburg HAM Thailand Bangkok BKK J Hanover HAJ United Arab Emirates Dubai DXB K Munich MUC Venezuela Valencia VLN L Nuremberg NUE Vietnam Ho Chi Minh City SGN J Stuttgart STR

FedEx International Premium® Multiply by total shipment weight. ZONES Weight A C D F G H J K L N2 O 0–99 lbs. $ 5.63 $ 6.33 $ 10.86 $ 10.44 $ 10.68 $ 12.19 $ 15.89 $ 15.21 $ 19.29 $ 13.12 $ 13.53 100–1,100 lbs. 5.57 6.27 10.75 10.34 10.57 12.07 15.73 15.06 19.10 12.99 13.40 1,101+ lbs. 5.11 5.75 9.86 9.49 9.70 11.07 14.43 13.82 17.52 11.92 12.29 Minimum Charge 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 90.00 Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see pp. 116–117 for details.

* For more information on our international air cargo services, including the minimum charge that applies for FedEx International Express Freight shipments, see the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services. 1 C ountry and zone alignments are subject to change without notice. 2 Destination surcharges may apply for FedEx International Premium shipments to China that contain dangerous goods. See the Dangerous Goods section in the FedEx International Premium and FedEx International Express Freight (IXF) Terms and Conditions at fedex.com/us/terms/other-services for details.

105 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground® and FedEx Home Delivery® U.S. Rates: Zones 2–8

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.80 residential surcharge Delivery per package will be added to Commitment 1–5 days based on distance to destination FedEx Home Delivery shipments. 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 1 lb. $ 7.85 $ 8.23 $ 8.96 $ 9.36 $ 9.68 $ 9.80 $ 9.96 2 lbs. 8.52 9.48 10.15 10.37 10.82 11.24 11.43 3 8.87 9.89 10.70 11.14 11.59 11.98 12.57 4 9.13 10.05 11.04 11.75 12.08 12.87 13.47 5 9.37 10.41 11.42 12.27 12.80 13.46 14.22 6 9.68 10.69 11.70 12.63 13.10 13.81 14.48 7 10.23 10.95 12.00 13.03 13.34 14.18 15.18 Maximum Weight in Lbs. Maximum Weight 8 10.43 11.24 12.32 13.28 13.74 14.61 15.69 9 10.59 11.40 12.48 13.39 14.04 15.21 16.52 10 10.84 11.51 12.60 13.76 14.33 16.10 17.62 11 11.31 11.77 12.88 13.85 14.82 17.45 18.78 12 11.50 12.26 13.00 14.05 15.35 18.15 19.66 13 11.77 12.56 13.29 14.45 15.82 19.45 20.94 14 12.08 12.77 13.30 14.66 16.74 20.65 22.35 15 12.15 13.18 13.61 15.33 17.67 21.29 23.71 16 12.40 13.43 13.72 15.44 18.24 22.19 24.42 17 12.62 13.84 14.03 16.02 19.01 23.55 25.11 18 12.63 13.89 14.16 16.64 19.82 24.03 26.58 19 12.90 14.49 14.70 17.33 20.48 24.85 27.70 20 13.08 14.75 15.06 18.19 21.18 25.77 28.98 21 13.34 15.18 15.56 18.22 22.05 26.75 30.15 22 13.63 15.47 16.29 19.07 23.17 27.73 31.47 23 13.68 15.77 16.81 19.81 24.05 28.66 32.72 24 14.05 16.41 17.35 20.44 24.96 29.36 34.27 25 14.21 16.59 17.56 21.03 25.38 30.63 35.27 26 14.75 17.16 18.30 21.68 26.31 31.89 36.72 27 15.11 17.57 18.49 22.04 27.37 32.46 37.34 28 15.37 17.99 19.52 23.25 28.71 33.92 39.01 29 15.70 18.34 20.08 23.56 29.54 35.02 39.81 30 15.86 18.61 20.64 24.49 30.01 35.19 41.46 31 16.19 18.98 20.69 24.56 30.54 36.07 42.30 32 16.22 19.03 21.03 24.77 31.13 36.45 43.58 33 16.30 19.45 21.76 25.93 32.46 37.65 44.34 34 16.56 19.89 22.45 26.58 32.85 38.41 46.02 35 16.86 20.74 22.98 27.23 33.65 39.39 47.24 36 17.11 20.75 23.39 28.16 34.73 40.74 48.17 37 17.54 21.22 23.85 28.78 35.22 42.04 49.10 38 17.80 21.55 24.38 29.48 36.03 42.61 50.02 39 18.05 21.97 24.94 29.81 36.94 43.88 51.05 40 18.07 22.05 25.01 30.15 37.71 43.89 51.40 41 18.31 22.79 25.68 30.89 38.54 45.24 52.49 42 18.41 23.30 26.67 31.59 39.46 46.44 53.27 43 18.84 23.42 26.72 32.56 40.80 47.67 54.19 44 19.10 23.87 27.66 33.46 41.16 48.69 54.76 45 19.12 24.01 27.67 33.47 41.84 50.12 55.67 46 19.54 24.02 28.29 34.10 42.95 50.65 56.60 47 19.62 24.33 28.74 34.34 43.12 51.64 57.51 48 19.63 24.56 29.08 35.26 43.77 52.11 58.43 49 19.64 24.57 29.09 35.27 44.31 53.04 58.77 1 F rom origin to destination anywhere in the contiguous U.S. 50 19.65 24.58 29.10 35.29 44.47 53.17 59.66 Any fraction of a pound is rounded up to the next-higher pound.

106 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Zones 2–8

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.80 residential surcharge Delivery per package will be added to Commitment 1–5 days based on distance to destination FedEx Home Delivery shipments. 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 51 lbs. $ 19.66 $ 24.59 $ 29.11 $ 35.30 $ 44.48 $ 53.18 $ 59.67 52 19.67 24.60 29.13 35.31 44.49 53.19 59.68 53 19.68 24.61 29.14 35.36 44.50 53.20 59.69 54 19.69 24.63 29.20 35.59 44.51 53.21 60.14 55 19.70 24.64 29.21 36.11 44.52 53.22 60.85 56 19.71 24.84 29.24 36.30 44.53 53.23 61.60 57 20.06 25.00 29.59 37.49 44.54 53.24 62.23 Maximum Weight in Lbs. Maximum Weight 58 20.07 25.01 29.85 37.56 44.55 53.25 63.36 59 20.43 25.27 30.29 37.58 45.29 53.80 63.82 60 20.63 25.75 30.50 38.54 45.70 54.10 64.22 61 20.86 26.33 30.51 39.00 46.11 54.41 64.61 62 21.49 27.66 31.30 39.73 46.41 55.25 65.01 63 21.50 27.67 31.31 39.74 46.73 55.35 65.40 64 22.08 28.48 32.13 40.14 47.49 55.72 66.40 65 22.32 28.74 32.14 40.15 47.91 55.84 66.52 66 22.64 29.25 32.15 40.22 47.94 56.01 66.65 67 22.94 29.27 32.25 40.23 48.32 56.29 66.81 68 23.12 30.09 34.09 41.14 48.58 56.61 66.82 69 23.38 30.10 34.10 41.43 48.84 56.62 67.17 70 23.49 30.15 34.51 42.32 49.81 56.63 67.75 71 23.62 30.47 35.06 42.73 50.60 58.08 67.76 72 24.17 30.52 35.88 43.03 50.97 60.00 68.23 73 24.55 30.53 35.89 43.41 51.03 60.01 68.36 74 25.45 30.55 36.14 43.67 52.31 60.67 68.50 75 26.64 31.14 36.15 44.44 52.80 61.29 68.52 76 27.89 32.56 36.38 45.12 53.47 62.29 68.53 77 28.99 33.35 37.50 45.32 53.78 63.47 68.54 78 29.57 34.28 38.25 45.81 54.11 64.53 68.55 79 30.90 35.37 38.83 46.53 55.24 65.53 69.68 80 31.75 36.38 39.75 47.63 56.16 65.82 70.20 81 32.51 37.03 40.71 47.96 56.90 66.83 71.09 82 33.57 37.86 42.01 48.86 57.04 68.55 71.10 83 33.90 38.29 42.56 49.20 57.75 68.57 71.11 84 34.91 39.55 43.38 49.67 58.62 69.39 71.66 85 35.86 39.82 43.83 50.46 59.52 70.14 72.44 86 37.52 41.64 45.54 51.41 60.24 71.45 73.96 87 37.93 41.65 45.55 51.42 61.03 71.51 74.07 88 39.88 43.00 47.42 53.08 61.82 72.25 75.60 89 41.27 43.79 47.91 53.25 62.59 73.00 77.18 90 42.57 44.87 48.57 53.79 62.88 73.30 77.23 91 42.58 45.26 48.64 53.80 63.54 73.31 77.32 92 44.35 46.11 49.77 54.61 64.37 73.62 78.15 93 44.93 47.00 51.20 55.36 64.87 73.89 78.95 94 45.59 47.79 51.44 56.08 65.63 74.04 79.77 95 46.65 48.66 51.79 56.83 66.07 74.29 80.62 96 47.69 48.99 53.69 58.02 66.44 74.81 82.18 97 48.79 50.42 53.70 58.38 67.24 74.82 82.24 98 49.91 50.75 54.48 59.07 68.00 75.37 83.06 99 51.00 51.56 56.06 59.81 68.79 76.13 83.87 1 F rom origin to destination anywhere in the contiguous U.S. 100 51.95 52.40 56.55 60.71 69.54 76.89 84.70 Any fraction of a pound is rounded up to the next-higher pound.

107 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground U.S. Rates: Zones 2–8

Service FedEx Ground® Delivery Commitment 1–5 days based on distance to destination 2 3 4 5 6 7 8 Zones1 0–150 151–300 301–600 601–1,000 1,001–1,400 1,401–1,800 1,801-plus miles miles miles miles miles miles miles 101 lbs. $ 51.96 $ 52.41 $ 56.56 $ 60.72 $ 69.55 $ 76.90 $ 84.71 102 52.07 52.70 56.81 60.82 69.56 76.91 84.72 103 53.49 54.03 58.06 61.43 70.57 77.73 84.93 104 53.81 54.30 58.20 62.08 70.79 77.96 85.73 105 54.69 55.10 58.87 63.36 71.88 78.41 86.48 106 55.59 55.93 59.53 63.37 71.89 79.12 87.27 107 56.41 56.77 60.81 64.62 72.54 79.81 88.82 Maximum Weight in Lbs. Maximum Weight 108 57.22 57.58 60.91 64.66 73.21 80.51 88.83 109 58.37 58.38 61.57 65.29 73.85 81.20 89.62 110 58.75 59.23 62.28 65.92 74.57 81.93 90.40 111 59.41 59.89 64.26 67.20 75.20 82.60 92.25 112 60.62 61.13 64.27 67.21 75.84 83.31 92.36 113 60.68 61.18 64.98 67.83 76.52 84.00 94.04 114 61.32 62.45 66.33 69.15 77.81 85.41 94.65 115 61.99 63.16 66.34 69.33 77.82 85.42 94.66 116 62.63 63.40 67.77 69.65 78.34 85.93 95.25 117 63.26 64.07 67.81 70.93 78.98 87.30 96.78 118 63.92 65.38 67.88 71.14 79.62 87.31 97.65 119 64.59 65.45 68.57 71.55 80.30 88.00 98.80 120 66.34 67.03 69.94 72.22 80.95 88.69 98.93 121 66.43 67.04 70.00 72.73 81.46 89.18 99.38 122 66.89 67.68 70.68 73.38 82.10 90.57 100.19 123 67.57 67.75 72.11 74.00 82.75 90.80 100.97 124 68.21 69.07 72.85 74.68 83.43 91.24 101.73 125 68.90 69.08 72.88 75.33 84.07 91.94 102.51 126 70.21 70.42 75.02 75.82 84.56 93.12 105.13 127 70.29 70.45 75.04 76.46 85.20 93.13 105.14 128 70.94 70.97 75.78 77.13 86.50 94.80 106.71 129 72.29 72.56 76.51 77.80 86.51 94.81 106.72 130 72.32 72.57 77.21 78.39 87.13 95.14 107.28 131 72.98 73.03 78.17 78.93 87.60 96.30 108.34 132 73.68 74.45 78.18 79.57 88.26 96.31 108.87 133 74.36 74.56 78.69 80.21 88.88 96.98 109.22 134 75.03 75.14 79.48 80.90 89.56 97.65 109.69 135 75.61 76.62 80.18 81.56 90.29 98.37 111.27 136 76.24 77.53 82.25 82.26 91.01 99.09 111.30 137 76.90 77.54 82.85 82.86 91.54 99.70 112.04 138 77.60 78.77 84.06 84.33 93.16 101.48 114.07 139 78.31 79.56 84.07 84.34 93.44 101.49 114.08 140 79.00 79.79 84.09 85.00 93.91 101.92 114.41 141 79.70 80.31 85.64 85.68 94.43 102.43 114.98 142 80.02 81.06 85.65 86.37 95.14 103.14 115.73 143 80.73 81.80 86.41 87.07 95.86 103.87 116.52 144 82.22 83.34 88.93 88.95 96.59 105.57 118.09 145 82.50 84.97 88.94 88.96 97.32 105.58 118.10 146 82.51 84.98 88.95 89.15 98.04 105.96 118.85 147 83.66 85.00 89.66 89.86 98.74 106.69 119.66 148 84.68 85.63 90.61 90.62 100.20 107.40 120.46 1 F rom origin to destination anywhere in the contiguous U.S. 149 84.84 86.38 91.26 91.28 100.42 108.08 121.81 2 I f the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. 2 150 84.85 87.16 92.76 94.33 100.95 108.83 122.60 Any fraction of a pound is rounded up to the next-higher pound.

108 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.80 residential surcharge Delivery per package will be added to Commitment 1–7 days based on distance to destination FedEx Home Delivery shipments. 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 1 lb. $ 30.24 $ 6.99 $ 10.48 $ 10.82 $ 30.24 $ 6.81 $ 10.48 $ 10.82 2 lbs. 33.64 7.09 11.63 11.84 33.64 6.90 11.63 11.84 3 36.56 7.12 13.31 13.68 36.56 6.92 13.31 13.68 4 40.14 7.19 14.98 15.80 40.14 6.98 14.98 15.80 5 43.52 7.28 17.04 17.95 43.52 7.06 17.04 17.95 6 46.96 7.49 19.19 20.18 46.96 7.07 19.19 20.18 7 50.13 7.78 21.27 22.39 50.13 7.14 21.27 22.39

Maximum Weight in Lbs. Maximum Weight 8 51.31 8.06 23.37 24.66 51.31 7.25 23.37 24.66 9 54.93 8.32 25.43 26.89 54.93 7.39 25.43 26.89 10 58.35 8.62 27.52 29.18 58.35 7.48 27.52 29.18 11 61.45 8.89 29.60 31.38 61.45 7.56 29.60 31.38 12 64.10 9.26 31.61 33.55 64.10 7.70 31.61 33.55 13 66.75 9.54 33.48 35.61 66.75 7.78 33.48 35.61 14 69.51 9.86 35.20 37.68 69.51 7.86 35.20 37.68 15 72.07 10.15 36.97 39.74 72.07 7.94 36.97 39.74 16 75.29 10.40 38.62 41.62 75.29 8.02 38.62 41.62 17 78.51 10.73 40.47 43.78 78.51 8.09 40.47 43.78 18 81.75 11.03 42.36 45.94 81.75 8.19 42.36 45.94 19 84.97 11.37 44.18 48.09 84.97 8.29 44.18 48.09 20 87.82 11.67 45.96 50.27 87.82 8.36 45.96 50.27 21 89.83 12.03 47.58 52.43 89.83 8.46 47.58 52.43 22 92.64 12.30 49.12 54.50 92.64 8.53 49.12 54.50 23 95.44 12.62 50.66 56.56 95.44 8.60 50.66 56.56 24 98.56 12.94 52.19 58.62 98.56 8.69 52.19 58.62 25 101.62 13.30 53.87 60.63 101.62 8.78 53.87 60.63 26 104.83 13.65 55.52 62.62 104.83 8.87 55.52 62.62 27 107.73 14.00 57.11 64.55 107.73 8.99 57.11 64.55 28 110.64 14.32 58.77 66.52 110.64 9.03 58.77 66.52 29 113.36 14.68 60.44 68.42 113.36 9.13 60.44 68.42 30 116.07 14.98 62.08 70.38 116.07 9.18 62.08 70.38 31 116.80 15.29 63.74 72.25 116.80 9.29 63.74 72.25 32 119.31 15.52 65.26 73.98 119.31 9.36 65.26 73.98 33 121.81 15.78 66.77 75.57 121.81 9.43 66.77 75.57 34 124.53 16.09 68.23 77.07 124.53 9.56 68.23 77.07 35 127.62 16.40 69.57 78.48 127.62 9.65 69.57 78.48 36 130.35 16.66 70.76 79.80 130.35 9.70 70.76 79.80 37 133.33 16.92 71.96 81.07 133.33 9.81 71.96 81.07 38 136.52 17.19 73.12 82.38 136.52 9.92 73.12 82.38 39 139.47 17.43 74.37 83.65 139.47 9.98 74.37 83.65 40 142.45 17.71 75.57 85.11 142.45 10.08 75.57 85.11 41 144.91 17.95 76.81 86.59 144.91 10.18 76.81 86.59 42 147.64 18.24 77.98 88.11 147.64 10.30 77.98 88.11 43 150.65 18.46 79.14 89.67 150.65 10.40 79.14 89.67 44 152.81 18.74 80.39 91.15 152.81 10.56 80.39 91.15 45 155.76 18.98 81.60 92.67 155.76 10.66 81.60 92.67 46 158.76 19.25 82.80 94.16 158.76 10.85 82.80 94.16 47 161.81 19.49 84.04 95.69 161.81 11.03 84.04 95.69 48 164.57 19.83 85.21 97.22 164.57 11.19 85.21 97.22 49 167.39 20.13 86.41 98.59 167.39 11.40 86.41 98.59 99.89 50 170.20 20.44 87.64 99.89 170.20 11.61 87.64 Any fraction of a pound is rounded up to the next-higher pound.

109 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground and FedEx Home Delivery U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® and FedEx Home Delivery® (up to 70 lbs.) FedEx Home Delivery Shipments A $3.80 residential surcharge Delivery per package will be added to Commitment 1–7 days based on distance to destination FedEx Home Delivery shipments. 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 51 lbs. $ 170.36 $ 20.72 $ 88.74 $ 101.19 $ 170.36 $ 11.84 $ 88.74 $ 101.19 52 170.71 21.08 89.73 102.47 170.71 11.99 89.73 102.47 53 173.29 21.36 90.73 103.80 173.29 12.22 90.73 103.80 54 175.74 21.74 91.68 105.06 175.74 12.45 91.68 105.06 55 178.10 22.05 92.70 106.41 178.10 12.69 92.70 106.41 56 180.50 22.37 93.58 107.58 180.50 12.92 93.58 107.58 57 182.99 22.66 94.41 108.63 182.99 13.13 94.41 108.63

Maximum Weight in Lbs. Maximum Weight 58 185.40 23.00 95.28 109.74 185.40 13.37 95.28 109.74 59 188.22 23.31 96.20 110.82 188.22 13.61 96.20 110.82 60 191.15 23.62 97.04 111.90 191.15 13.78 97.04 111.90 61 193.50 23.92 97.94 112.88 193.50 14.00 97.94 112.88 62 196.68 24.23 98.84 113.84 196.68 14.26 98.84 113.84 63 199.89 24.55 99.72 114.84 199.89 14.41 99.72 114.84 64 203.23 24.87 100.55 115.76 203.23 14.65 100.55 115.76 65 206.55 25.22 101.39 116.78 206.55 14.91 101.39 116.78 66 209.74 25.52 102.12 117.74 209.74 15.21 102.12 117.74 67 212.92 25.82 102.91 118.70 212.92 15.31 102.91 118.70 68 215.99 26.16 103.62 119.70 215.99 15.50 103.62 119.70 69 219.14 26.47 104.41 120.65 219.14 15.74 104.41 120.65 70 223.75 26.79 105.21 121.61 223.75 15.95 105.21 121.61 71 227.18 27.07 105.93 122.58 227.18 16.47 105.93 122.58 72 230.57 28.27 106.75 123.55 230.57 17.40 106.75 123.55 73 233.94 29.18 107.49 124.54 233.94 17.92 107.49 124.54 74 236.19 30.10 108.37 125.49 236.19 19.01 108.37 125.49 75 238.87 30.76 109.36 126.51 238.87 19.71 109.36 126.51 76 241.81 31.66 110.35 127.46 241.81 20.61 110.35 127.46 77 243.81 32.56 111.31 128.48 243.81 21.46 111.31 128.48 78 245.12 33.80 112.42 129.40 245.12 22.34 112.42 129.40 79 245.16 34.40 113.55 130.41 245.16 23.23 113.55 130.41 80 247.72 35.33 114.62 131.35 247.72 24.33 114.62 131.35 81 249.79 36.55 115.70 132.35 249.79 24.98 115.70 132.35 82 251.04 37.49 116.70 133.30 251.04 26.37 116.70 133.30 83 253.79 38.42 117.68 134.32 253.79 27.01 117.68 134.32 84 256.71 38.99 118.68 135.27 256.71 27.63 118.68 135.27 85 259.69 40.28 119.67 136.26 259.69 28.79 119.67 136.26 86 262.43 40.80 120.76 137.17 262.43 29.93 120.76 137.17 87 265.38 41.69 121.85 138.21 265.38 30.27 121.85 138.21 88 268.31 42.65 122.94 139.11 268.31 31.13 122.94 139.11 89 271.11 43.55 123.94 140.11 271.11 32.03 123.94 140.11 90 273.85 44.49 124.94 141.09 273.85 33.20 124.94 141.09 91 276.79 45.37 125.92 142.07 276.79 34.13 125.92 142.07 92 279.42 46.30 126.89 143.04 279.42 35.00 126.89 143.04 93 282.14 47.65 127.91 144.01 282.14 35.91 127.91 144.01 94 284.81 48.60 128.89 145.00 284.81 36.43 128.89 145.00 95 287.57 49.05 129.98 145.92 287.57 37.33 129.98 145.92 96 290.20 50.45 131.06 146.90 290.20 38.18 131.06 146.90 97 292.97 50.94 132.18 147.89 292.97 39.07 132.18 147.89 98 295.57 52.71 133.28 148.90 295.57 40.32 133.28 148.90 99 298.34 52.72 134.24 149.87 298.34 41.61 134.24 149.87 150.82 100 301.11 54.12 135.25 150.82 301.11 42.13 135.25 Any fraction of a pound is rounded up to the next-higher pound.

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FedEx Ground U.S. Rates: Alaska and Hawaii Shipments

Service FedEx Ground® Delivery Commitment 1–7 days based on distance to destination 17 22 23 25 9 14 92 96 Zones To Alaska Intra-Alaska From Alaska To Hawaii Intra-Oahu From Hawaii 101 lbs. $ 301.12 $ 55.06 $ 136.26 $ 151.82 $ 301.12 $ 42.60 $ 136.26 $ 151.82 102 301.13 55.58 137.22 152.76 301.13 43.47 137.22 152.76 103 302.07 56.93 138.32 153.77 302.07 44.36 138.32 153.77 104 304.92 57.29 139.42 154.72 304.92 46.11 139.42 154.72 105 307.64 58.19 140.50 155.71 307.64 46.13 140.50 155.71 106 310.50 59.68 141.51 156.67 310.50 47.00 141.51 156.67 107 313.36 60.93 142.48 157.61 313.36 47.85 142.48 157.61

Maximum Weight in Lbs. Maximum Weight 108 316.22 60.94 143.48 158.58 316.22 48.76 143.48 158.58 109 318.93 61.89 144.41 159.56 318.93 50.12 144.41 159.56 110 321.62 62.79 145.58 160.56 321.62 50.54 145.58 160.56 111 325.27 64.29 146.66 161.50 325.27 51.39 146.66 161.50 112 328.95 65.24 147.74 162.55 328.95 52.28 147.74 162.55 113 331.80 65.52 148.71 163.70 331.80 53.14 148.71 163.70 114 334.69 67.08 149.74 164.76 334.69 54.01 149.74 164.76 115 337.54 67.36 150.72 165.81 337.54 55.41 150.72 165.81 116 339.64 68.96 151.73 166.95 339.64 55.79 151.73 166.95 117 342.35 69.18 152.77 168.03 342.35 56.69 152.77 168.03 118 345.05 70.80 153.89 169.07 345.05 57.57 153.89 169.07 119 350.04 71.00 155.00 170.08 350.04 58.43 155.00 170.08 120 352.92 73.80 156.05 171.06 352.92 59.34 156.05 171.06 121 355.27 73.81 157.19 172.02 355.27 60.20 157.19 172.02 122 358.29 74.53 158.29 172.96 358.29 61.11 158.29 172.96 123 361.34 74.67 159.35 173.96 361.34 61.96 159.35 173.96 124 364.35 76.33 160.44 174.91 364.35 62.82 160.44 174.91 125 367.39 76.51 161.53 175.92 367.39 63.74 161.53 175.92 126 369.67 78.18 162.70 176.85 369.67 64.61 162.70 176.85 127 372.68 79.10 163.75 177.86 372.68 65.47 163.75 177.86 128 375.71 79.27 164.87 178.94 375.71 66.37 164.87 178.94 129 378.74 80.15 165.96 179.98 378.74 67.23 165.96 179.98 130 381.76 81.90 167.04 181.06 381.76 69.43 167.04 181.06 131 385.88 82.01 168.14 183.26 385.88 70.31 168.14 183.26 132 388.90 82.94 169.26 183.27 388.90 70.32 169.26 183.27 133 391.94 84.64 170.32 184.33 391.94 70.75 170.32 184.33 134 394.99 84.75 171.43 185.42 394.99 71.67 171.43 185.42 135 397.98 86.48 172.54 186.40 397.98 72.54 172.54 186.40 136 401.01 87.30 173.67 187.38 401.01 73.41 173.67 187.38 137 404.07 87.52 175.83 188.35 404.07 74.30 175.83 188.35 138 407.08 88.43 175.84 189.30 407.08 75.18 175.84 189.30 139 410.11 89.33 176.92 190.24 410.11 76.05 176.92 190.24 140 412.98 91.13 179.08 191.25 412.98 76.95 179.08 191.25 141 415.03 92.02 179.09 192.19 415.03 77.81 179.09 192.19 142 417.97 92.06 180.20 193.21 417.97 78.67 180.20 193.21 143 420.81 93.00 181.31 194.16 420.81 79.59 181.31 194.16 144 423.69 94.81 182.43 195.26 423.69 80.44 182.43 195.26 145 426.69 95.74 183.46 196.32 426.69 81.34 183.46 196.32 146 429.73 96.66 184.58 197.41 429.73 82.21 184.58 197.41 147 432.73 97.59 185.68 198.50 432.73 83.09 185.68 198.50 148 435.77 98.49 186.80 199.56 435.77 83.94 186.80 199.56 149 440.90 99.40 187.90 200.67 440.90 85.66 187.90 200.67 1 I f the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. 1 443.93 99.41 188.99 201.74 443.93 85.72 188.99 201.74 150 Any fraction of a pound is rounded up to the next-higher pound.

111 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx International Ground® Rates: Canada Use these rates when shipping outbound from the U.S. to Canada.1

ZONES ZONES ZONES 51 54 51 54 51 54 1 lb. $ 21.02 $ 32.90 51 lbs. $ 82.42 $ 109.01 101 lbs. $ 111.28 $ 167.70 2 lbs. 22.73 34.60 52 82.43 109.02 102 111.29 167.71 3 23.44 36.28 53 84.71 111.11 103 111.30 167.72 4 25.11 38.24 54 84.72 111.13 104 111.31 167.73 5 26.63 38.70 55 86.69 113.41 105 111.32 167.74 6 27.98 40.62 56 86.70 113.42 106 113.45 172.03 7 29.26 41.26 57 88.30 115.71 107 113.46 172.04

Maximum Weight in Lbs. 8 30.61 42.74 Maximum Weight in Lbs. 58 95.58 115.72 Maximum Weight in Lbs. 108 113.47 172.05 9 31.87 43.30 59 95.59 117.75 109 113.48 172.06 10 33.20 44.71 60 95.60 117.76 110 113.49 172.07 11 33.90 46.44 61 95.61 120.30 111 116.88 178.80 12 35.06 47.72 62 95.62 120.31 112 116.89 178.81 13 36.47 49.25 63 95.63 122.53 113 116.90 178.83 14 36.59 49.26 64 95.64 122.54 114 116.91 178.84 15 37.70 50.66 65 95.65 124.52 115 116.92 178.85 16 38.96 52.41 66 95.66 124.53 116 119.98 185.58 17 40.00 53.88 67 95.67 126.75 117 119.99 185.59 18 41.42 55.50 68 95.68 126.76 118 120.00 185.60 19 42.72 57.11 69 97.10 129.30 119 120.01 185.61 20 43.78 58.66 70 97.11 129.31 120 120.02 185.62 21 44.84 60.27 71 99.41 131.40 121 122.78 192.33 22 46.19 62.02 72 99.42 131.42 122 122.79 192.34 23 47.33 63.57 73 100.96 133.89 123 122.80 192.35 24 48.55 65.11 74 100.97 133.90 124 122.81 192.38 25 49.49 66.67 75 102.38 136.98 125 122.82 192.39 26 50.66 68.52 76 102.39 137.00 126 125.29 199.17 27 52.09 70.19 77 102.63 137.78 127 125.30 199.21 28 53.33 71.93 78 102.64 137.79 128 125.31 199.22 29 54.57 73.60 79 103.93 141.06 129 125.32 199.23 30 55.81 75.28 80 103.94 141.08 130 125.34 199.24 31 56.86 77.09 81 104.43 143.68 131 128.02 204.62 32 58.09 78.81 82 104.44 143.69 132 128.03 204.63 33 59.53 80.50 83 105.36 146.24 133 128.04 204.64 34 60.65 82.17 84 105.38 146.25 134 128.05 204.65 35 61.82 83.28 85 105.73 149.51 135 128.06 204.66 36 62.94 85.21 86 105.74 149.52 136 130.65 211.19 37 64.37 86.93 87 106.98 151.98 137 130.66 211.20 38 65.53 88.43 88 106.99 152.00 138 130.68 211.21 39 67.03 89.85 89 107.71 154.41 139 130.69 211.22 40 68.15 91.58 90 107.72 154.42 140 130.70 211.23 41 69.34 93.13 91 108.40 157.31 141 133.16 218.31 42 70.44 94.51 92 108.42 157.32 142 133.17 218.32 43 71.75 96.12 93 109.14 159.79 143 133.18 218.33 44 72.67 97.35 94 109.15 159.81 144 133.19 218.34 45 74.04 99.16 95 110.01 162.48 145 133.21 220.47 46 75.23 100.58 96 110.02 162.49 146 135.91 224.96 47 76.39 102.13 97 110.70 165.32 147 135.92 224.98 48 77.39 103.67 98 110.71 165.33 148 135.93 224.99 49 78.69 105.11 99 111.25 167.68 149 135.94 225.00 50 79.99 106.78 100 111.27 167.69 1502 135.95 225.01 1 A dditional weight limits and surcharges apply to certain rural destinations in Canada. See Northern Canada Surcharge on p. 126 for details. 2 I f the chargeable weight exceeds 150 lbs., a prorated per-pound rate will be used. Any fraction of a pound is rounded up to the next-higher pound. Ancillary clearance service fees may apply, depending on commodity; see pp. 116–117 for details.

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Fees and Other Shipping Information1 Optional-service fees.

Optional-service fees apply when you select U.S. PACKAGE INTERNATIONAL PACKAGE EXPRESS FREIGHT PAGE specific service options. See pp. 115–129 for SERVICES SERVICES SERVICES NO. ® ® ® ® fee amounts, descriptions and other information. ® ® ® Freight ® ® ® ®

® A.M. Freight Freight Freight ® ® ® ® ® Freight ® Freight ® FedEx First Overnight FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day FedEx 2Day FedEx Express Saver FedEx Ground FedEx Home Delivery FedEx International First FedEx International Priority FedEx International Economy FedEx International Ground FedEx First Overnight FedEx 1Day FedEx 2Day FedEx 3Day FedEx International Priority FedEx International Economy FedEx International Premium More Information OPTIONAL-SERVICE FEES COLLECT ON DELIVERY FedEx® Collect on Delivery (C.O.D.) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 FedEx Ground® C.O.D. ✔ ✔ 123 FedEx Ground® Electronic C.O.D. (E.C.O.D.) ✔ 123 DANGEROUS GOODS AND HAZARDOUS MATERIALS Dangerous Goods (FedEx Express)2 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 118 Hazardous Materials (FedEx Ground) ✔ 125 DELIVERY FedEx Delivery Manager® ✔ ✔ ✔ ✔ ✔ ✔ ✔3 ✔ 122 FedEx® Delivery Signature Options ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 122 FedEx Home Delivery Convenient Delivery Options ✔ 124 Inside Delivery Charge ✔ ✔ ✔ ✔ 125 Reroute of Shipment ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Saturday Delivery ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 PICKUP Express On-Call Pickup Charge (Courier Pickup Charge) ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 121 FedEx Ground® Alternate Address Pickup ✔ ✔ ✔ 123 FedEx Ground® Automated Pickup Weekly Fee ✔ ✔ ✔ 123 Ground On-Call Pickup Charge ✔ ✔ ✔ 124 Ground Weekly Pickup Fee ✔ ✔ ✔ 125 Inside Pickup Charge ✔ ✔ ✔ ✔ ✔ 125 Pickup Charge (FedEx International Premium) ✔ 127 Return Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 Saturday Pickup ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 128 PROOF OF DELIVERY Signature Proof of Delivery via FedEx Standard Overnight Envelope ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129 RETURNS FedEx Email Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 123 FedEx ExpressTag® ✔ ✔ ✔ ✔ 123 FedEx Ground® Call Tag ✔ ✔ 123 FedEx Print Return Label ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 124 OTHER Declared Value ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Electronic Export Information Filing Fee ✔ ✔ ✔ ✔ ✔ ✔ 121 Extra Services Charge ✔ ✔ ✔ ✔ ✔ 122 FedEx International Controlled Export ✔ ✔ 124 FedEx On Demand Care ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 124 SenseAware® ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129

1 F or FedEx Express® U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees. 2 I ncludes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 118 for details. 3 The option to schedule your delivery (see p. 122) is not available for FedEx Ground. 113 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Fees and Other Shipping Information Additional shipping fees and other shipping information.

Your shipment may incur fees in addition to U.S. PACKAGE INTERNATIONAL PACKAGE EXPRESS FREIGHT PAGE its base rate. This chart is an overview of SERVICES SERVICES SERVICES NO. ® ® ® ® those fees plus other shipping information. ® ® ® Freight ® ®

See pp. 115–129 for fee amounts, descriptions ® ® and other information. ® A.M. Freight Freight Freight ® ® ® ® ® Freight ® Freight ® FedEx First Overnight FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day FedEx 2Day FedEx Express Saver FedEx Ground FedEx Home Delivery FedEx International First FedEx International Priority FedEx International Economy FedEx International Ground FedEx First Overnight FedEx 1Day FedEx 2Day FedEx 3Day FedEx International Priority FedEx International Economy FedEx International Premium More Information ADDITIONAL SHIPPING FEES Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 115 Peak — Additional Handling Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 115 Additional Handling Surcharge — Non-stackable ✔ ✔ ✔ ✔ ✔ ✔ 116 Address Correction ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 116 Ancillary Clearance Service Fees ✔ ✔ ✔ ✔ ✔ ✔ ✔ 116 Broker Select Option Fee ✔ ✔ ✔ ✔ 118 Change of Air Waybill Charge ✔ 118 Delivery Area Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 119 Delivery Reattempt Charge ✔ ✔ ✔ ✔ 120 Duties and Taxes ✔ ✔ ✔ ✔ ✔ ✔ ✔ 121 Extended Service Area Delivery ✔ ✔ ✔ ✔ 121 Extended Service Area Pickup ✔ ✔ ✔ ✔ ✔ 122 Fuel Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 124 Ground Unauthorized Package Charge ✔ ✔ ✔ 125 Peak — Ground Unauthorized Package Charge ✔ ✔ ✔ 125 International Out-of-Delivery-Area Surcharge ✔ ✔ ✔ ✔ ✔ 125 International Out-of-Pickup-Area Surcharge ✔ ✔ ✔ ✔ ✔ 125 Metro Service Area Delivery ✔ ✔ ✔ ✔ 125 Metro Service Area Pickup ✔ ✔ ✔ ✔ ✔ 126 Missing or Invalid Account Number ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 126 Northern Canada Surcharge ✔ 126 Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Peak — Oversize Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Payer Rebilling ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 127 Residential Delivery Charge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 1 ✔1 ✔1 ✔ ✔ ✔ ✔ ✔ ✔ 1 ✔1 127 Residential Pickup Charge ✔ ✔ ✔ ✔ ✔ 127 Third Party Billing Surcharge ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ 129 OTHER SHIPPING INFORMATION Currency Conversion 118 Delivery Reattempts See pp. 118–126 for details on how dimensional weight may affect your rate, 120 Dimensional Weight guidelines for tendering multiple-piece shipments and other important FedEx 121 Minimum Billable Weight for FedEx Express® Packaging shipping information. 126 Multiple-Piece Shipments 126

1 F or U.S. export services, the residential delivery charge applies only to shipments to Canada.

114 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Fees and Other Shipping Information1 Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. See p. 63 for information on the fees that may apply to FedEx One Rate® shipments. Separate fees apply for FedEx SameDay® and FedEx® International Next Flight. FedEx Express® shipments from the U.S. to Puerto Rico are assessed the same fees that apply to FedEx Express shipments within the U.S., unless otherwise specified. For FedEx Express U.S. import shipments, fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees. For FedEx Freight fee information, refer to the FXF 100 Series Rules Tariff.

U.S. Express Package Services = FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M., FedEx 2Day® and FedEx Express Saver® U.S. Ground Services = FedEx Ground® and FedEx Home Delivery® International Express Package Services = FedEx International First®, FedEx International Priority® and FedEx International Economy® International Ground Service = FedEx International Ground® U.S. Express Freight Services = FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx 3Day® Freight International Express Freight Services = FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Premium® Definition Applicable Services Charges Additional Handling Surcharge U.S. Express Package Services, • $13.50 per package (dimension) Express Package and Ground Services U.S. Ground Services, • $20 per package (weight) A surcharge applies to any package that: International Ground Service • $12 per package (packaging) (Dimension) International Express Package Services • $13.50 per shipment (dimension) 1) measures greater than 48 inches along its longest side; • $20 per shipment (weight) • $12 per shipment (packaging) 2) measures greater than 30 inches along its second-longest side; U.S. Express Freight Services $175 per freight handling unit (Weight) 3) has an actual weight greater than 70 lbs.; FedEx International Priority Freight, $175 per shipment FedEx International Economy Freight (Packaging) 4) is not fully encased in an outer shipping container; 5) is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam); 6) is encased in an outer shipping container covered in shrink wrap or stretch wrap; 7) is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height; 8) is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels, drums or pails; 9) is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or straps (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area); or 10) could become entangled in or cause damage to other packages or the FedEx sortation system. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. For U.S. express and ground services, this surcharge applies per piece even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit.

Express Freight Services A surcharge applies to any freight handling unit that measures greater than 70 inches along its longest side. For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. We reserve the right to assess additional handling charges for freight and any freight handling unit that require special handling during transit.

Peak — Additional Handling Surcharge During specified times of the year, the Peak — Additional Handling Surcharge will apply U.S. Express Package Services, Go to fedex.com/peak-surcharge for to packages meeting the criteria and characteristics of the Additional Handling Surcharge U.S. Ground Services, information on peak surcharges in effect, (see above). International Ground Service including applicable services, surcharge amounts and effective dates.

1 C harges shown do not include any fuel surcharge that may be applicable. Go to fedex.com/en-us/shipping/fuel-surcharge.html for details.

115 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Fees and Other Shipping Information

Definition Applicable Services Charges Additional Handling Surcharge — Non-stackable A surcharge applies to any freight handling unit of a freight shipment that is non-stackable. U.S. Express Freight Services $215 per freight handling unit Non-stackable means the freight handling unit cannot be stacked vertically in a safe and FedEx International Priority Freight, $215 per shipment secure manner. Examples include, but are not limited to, non-stackable freight handling FedEx International Economy Freight units that: 1) do not have a flat and stable top or base; 2) may be damaged if another piece is loaded on them; or 3) have flat and stable loading surfaces but are too narrow to safely and securely support other freight handling units (e.g., 1–2 barrels or drums). For U.S. express freight services, this surcharge applies on a per-freight-handling-unit basis even if multiple pieces of freight are bundled in a shipment. For more information on preparing and palletizing freight, access our comprehensive Packaging Guidelines for Shipping Freight brochure online at fedex.com/packaging.

Address Correction Express. If the shipper provides an incomplete or incorrect recipient address, we may U.S. Express Package Services, U.S. Ground $16 per correction attempt to find the correct address and complete delivery. We may use the address included Services, International Express Package in the shipper’s electronic shipment information to determine whether an address correction Services, International Ground Service, is necessary. We will assess a shipping fee. For shipments receiving FedEx Express FedEx International Priority Freight, Multiweight® pricing, the fee is $16 per package up to a maximum of $112 per shipment. FedEx International Economy Freight Address correction is also required if the recipient phone number is omitted for a Rural U.S. Express Freight Services $84 per correction Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery, we are not liable for failing to meet our delivery commitment. Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For FedEx International Broker Select®, the address correction fee will apply if the broker’s address is incomplete or incorrect on the air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If we are unable to complete delivery under these circumstances, we will not be liable for failing to meet our delivery commitment. Ground. If the shipper provides an incomplete, incorrect or P.O. box recipient address, we may attempt to determine the correct address, complete delivery and notify the shipper of the address correction. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We assess an additional charge for delivery or attempted delivery to the corrected address. For shipments receiving FedEx Ground Multiweight® pricing, the fee is $16 per package up to a maximum of $48 per shipment. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time.

Ancillary Clearance Service Fees FedEx provides import clearance processing for international express package and International Express Package Services, international express freight shipments, and international ground shipments. FedEx may International Express Freight Services charge an ancillary clearance service fee, where applicable, on international shipments Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) for clearance processing; for services requested by the shipper, recipient or importer of record; or to recover the costs passed to FedEx by the regulatory agency for regulatory Additional Entry Line Items, per line $3 filing. Ancillary clearance service fees that are invoiced are described on a separate line if over 5 lines item on the duty-and-tax invoice. Advancement Fee Greater of $7 or 2% of duty, tax and We may apply these service fees, which are subject to change, to either a U.S.- or merchandise processing fee charges non-U.S.-based shipper, recipient or designated third party. When possible, we will honor Broker Document Transfer $35 the shipper’s request to bill these service fees to the payer as designated on the Bill Duties and Taxes section of the air waybill or shipping label. When we are unable to honor that Broker In-Bond Transfer $75 request, the recipient may be invoiced for applicable ancillary clearance services. Entry Copy, per entry $1 When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges, Entry of Goods Pursuant to U.S. $50 the payer will be invoiced for all applicable ancillary service fees that are assessed for Department of Defense Contracts clearance in the destination country, including all fees resulting from ancillary services that may have been requested by the recipient. Live Entry Processing $20 For more information about the ancillary clearance service fees that may apply to your Other Special Brokerage Processing $7–$62.50 shipment, select your destination country from the list provided at fedex.com/ancillary/ Prior Notice for Food and Food Products $10 go/service. • For more information about FedEx Express U.S. import service fees, select Storage Charge • $20 minimum “United States — FedEx Express.” • $0.04 per lb. per day for the first week, • For more information about FedEx Ground Canada-to-U.S. service fees, select after 48 hours “United States — FedEx Ground.” • $0.08 per lb. per day for the second • For more information about FedEx Ground U.S.-to-Canada service fees, select week and beyond “Canada — FedEx Ground.” U.S. Bureau of Alcohol, Tobacco, Firearms $70 Note: Fees are per shipment unless otherwise noted. and Explosives Clearance

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Definition Applicable Services Charges

Ancillary Clearance Service Fees (cont.) Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) [cont.] U.S. Fish and Wildlife Service (FWS) Clearance The actual fees assessed by the FWS will assess various fees depending on the FWS, plus an additional $15 FedEx product being imported. FedEx will assess an administrative fee additional administrative fee. U.S. Food and Drug Administration Clearance $20

International Ground Service Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments) Additional Entry Line Items, per line $3 if over 5 lines Disbursement Fee (may be identified Greater of $7 or 2% of duty, tax and as an Advancement Fee on the merchandise processing fee charges FedEx Ground invoice) U.S. Fish and Wildlife Service (FWS) Clearance The actual fees assessed by the FWS will assess various fees depending on the FWS, plus an additional $15 FedEx product being imported. FedEx will assess an administrative fee additional administrative fee. U.S. Food and Drug Administration Clearance $20 Other Government Agency, per entry Varies

Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments) Additional Entry Line Items, per line CAD$4.50 if over 5 lines Disbursement Fee (may be identified Greater of CAD$10 or 2.5% of as an Advancement Fee on the duty-and-tax charges FedEx Ground invoice) Fax or Call Fee • CAD$3 (local) • CAD$4 (long distance, U.S. to Canada) Temporary Import Entry, per entry CAD$120 Other Government Agency, per entry CAD$16 Note: Fees are per shipment unless otherwise noted.

Clearance Entry Fee. When a shipment is processed as a brokerage-inclusive shipment International Ground Service and FedEx Ground arranges for clearance services, a clearance entry fee is charged to Clearance Entry Fees: U.S.-to-Canada Shipments cover processes required to check the Commercial Invoice submitted with the shipment and complete entry preparation procedures required by either U.S. Customs and Border Value for Duty (CAD$) Fee (CAD$) Protection or the Canada Border Services Agency, including calculation of applicable $0–$20 $0 duties and taxes for each type of commodity included in the shipment. The clearance entry fee is subject to all applicable Canadian taxes. The payer of duties and taxes is $20.01–$40 $7 billed for the clearance entry fee, which is added as an ancillary clearance service fee $40.01–$60 $15.45 to the duty-and-tax invoice. $60.01–$100 $19.30 $100.01–$150 $25.50 $150.01–$200 $29 $200.01–$500 $45.35 $500.01–$1,000 $50.75 $1,000.01–$1,600 $60.10 $1,600.01–$2,500 $70 $2,500.01-plus $70 plus $6.03 for each additional $1,000

Clearance Entry Fees: Canada-to-U.S. Shipments Value for Duty Fee $0–$800 $0 $800.01–$1,250 $26 $1,250.01–$2,000 $37.44 $2,000.01-plus $37.44 plus $1.70 for each additional $1,000

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Definition Applicable Services Charges Broker Select Option Fee FedEx International Broker Select shipments may be routed to the FedEx in-bond location FedEx International Priority, Greater of $10 per shipment or that serves your customs broker. When this occurs and you choose to have us deliver the FedEx International Economy, $0.50 per lb. shipment to a recipient who is served by a different FedEx location than your customs FedEx International Priority Freight, broker (such as in a different metropolitan area), a fee may apply. FedEx International Economy Freight

Change of Air Waybill Charge A charge applies to any change on the air waybill due to new sender instructions received FedEx International Premium $6.50 per shipment after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports.

Currency Conversion FedEx Express customers who need their charges converted to a freely convertible International Express Package Services, For details on currency conversion, see currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source International Express Freight Services the Billing section in the FedEx Express for the daily information is OANDA, an internet exchange rate service. International Terms and Conditions.

Dangerous Goods Accessible Dangerous Goods. Certain dangerous goods must be accessible during FedEx First Overnight, • $98 per package (accessible) transit. You can ship these accessible dangerous goods using FedEx First Overnight, FedEx FedEx Priority Overnight • $49 per package (inaccessible) Priority Overnight, FedEx First Overnight Freight, FedEx 1Day Freight, FedEx International • $5.55 per package (dry ice only) First (U.S. inbound), FedEx International Priority, FedEx International Economy (except to FedEx Standard Overnight, FedEx 2Day A.M., • $49 per package (inaccessible) Puerto Rico), FedEx International Priority Freight, FedEx International Economy Freight FedEx 2Day, FedEx Express Saver • $5.55 per package (dry ice only) (except to Puerto Rico), FedEx International Premium and FedEx International Express Freight® services. FedEx International First,2 • Greater of $153.50 per shipment or FedEx International Priority, $0.83 per lb. (accessible) Class 1.4 Explosives FedEx International Economy • Greater of $75.50 per shipment or Class 2.1 Flammable gas $0.41 per lb. (inaccessible) Class 2.2 Non-flammable gas with a “cargo aircraft only” label • $5.55 per shipment, or $5.55 per package for shipments to or from Class 3 Flammable liquid Puerto Rico (dry ice only) Class 4 Flammable solid, spontaneously combustible, dangerous when wet FedEx First Overnight Freight, • Greater of $104 per shipment or Class 5 Oxidizer and organic peroxide FedEx 1Day Freight $0.82 per lb. (accessible) Class 8 Corrosive material • Greater of $48 per shipment or $0.31 per lb. (inaccessible) Inaccessible Dangerous Goods. You can ship the following dangerous goods classifications via most FedEx Express services. FedEx 2Day Freight, FedEx 3Day Freight Greater of $48 per shipment or $0.31 per lb. (inaccessible only) Class 2.2 Non-flammable gas without a “cargo aircraft only” label International Express Freight Services • Greater of $153.50 per shipment or Class 6.1 Toxic $0.83 per lb. (accessible) Class 6.2 Infectious substances • Greater of $75.50 per shipment or Class 7 Radioactive materials1 $0.41 per lb. (inaccessible) Class 9 Miscellaneous dangerous goods Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed. You cannot ship dangerous goods of any kind in the FedEx® 10kg Box or FedEx® 25kg Box with the exception of permitted IATA Section II lithium batteries. Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are assessed the same fees that apply to shipments within the U.S.

1 C lass 7 Radioactive materials cannot be shipped using FedEx First Overnight, FedEx First Overnight Freight or FedEx International First. 2 F or shipments outbound from the U.S., dry ice is the only category of dangerous goods that can be shipped via FedEx International First.

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Definition Applicable Services Charges

Declared Value (Declared Value for Carriage for International Express Package and Freight Services) See the Declared Value and Limits of Liability sections in the FedEx Express Terms and U.S. Express Package Services, • $3 for shipments valued between Conditions and the FedEx Ground Tariff for details. U.S. Ground Services, $100.01–$300 The Direct Signature Required FedEx® Delivery Signature Option will automatically be applied International Ground Service • $1 per $100 of declared value for to packages shipped to or within the U.S. and to Canada that have a declared value equal shipments valued in excess of $300 to or greater than $500. Direct Signature Required fees will not apply for those packages. International Express Package Services, $1 per $100 of value in excess of $100 or If U.S. multiple-package shipments or FedEx International Ground multiple-package International Express Freight Services $9.07 per lb., whichever is greater shipments processed together on a FedEx® electronic shipping solution contain a U.S. Express Freight Services $1 per $100 of value in excess of $100 or package with a declared value equal to or greater than $500, Direct Signature Required $1 per lb., whichever is greater will automatically be applied to the entire shipment. Direct Signature Required fees will apply only to those packages within the shipment with a declared value of less than $500. See FedEx Delivery Signature Options on p. 122 for more information. For international express multiple-package shipments to the U.S. or Canada processed together on a FedEx electronic shipping solution, Direct Signature Required will automatically be applied to the entire shipment if: 1) the shipment contains a package with a declared value equal to or greater than $500; or 2) package-level data is not provided and the average declared value of the packages in the shipment is equal to or greater than $500 (based on the currency of the destination country). Direct Signature Required fees will not apply to these shipments. See FedEx Delivery Signature Options on p. 122 for more information. Shipments from the U.S. to Puerto Rico are assessed the same declared value fees that apply to shipments within the U.S.

Delivery Area Surcharge A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes. U.S. Express Package Services Per-Package Charge Maximum Charge: In addition, a delivery area surcharge applies to FedEx Express and FedEx Ground Multiweight Pricing shipments destined for areas in Alaska and Hawaii that are remote, sparsely populated Commercial $2.85 $14.25 or geographically difficult to access. Go to fedex.com/rates-surcharges for a list of ZIP codes where this surcharge applies. Extended Commercial $2.85 $14.25 A maximum charge may apply for shipments receiving FedEx multiweight pricing. Alaska Commercial1 $27.50 Not applicable For FedEx Ground packages that exceed 70 lbs. and are destined to an Alaska ZIP code Hawaii Commercial2 $8.40 Not applicable that receives the delivery area surcharge, the applicable fee will be 3.5 times the Alaska Residential $4.20 $21 commercial or Alaska residential charge (FedEx Home Delivery packages cannot exceed 70 lbs.). Extended Residential $4.65 $23.25

Alaska Residential1 $27.50 Not applicable

Hawaii Residential2 $8.40 Not applicable

FedEx Ground Commercial $2.70 $13.50

Extended Commercial $2.70 $13.50 Alaska Commercial $30 Not applicable

Hawaii Commercial $12 Not applicable Intra-Hawaii Commercial $1 Not applicable

FedEx Ground and FedEx Home Delivery Residential (FedEx Ground) $4.20 $21

Residential (FedEx Home Delivery) $3.65 $18.25

Extended Residential (FedEx Ground) $4.65 $23.25 Extended Residential (FedEx Home Delivery) $4.65 $23.25

Alaska Residential $30 Not applicable Hawaii Residential $12 Not applicable

Intra-Hawaii Residential $1 Not applicable

1 A pplies to FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M. and FedEx 2Day only. 2 A pplies only to FedEx Priority Overnight and FedEx 2Day shipments from the contiguous U.S., Alaska or Hawaii.

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Definition Applicable Services Charges Delivery Reattempt Charge If we cannot complete delivery of a U.S. express freight or international express freight U.S. Express Freight Services Greater of $63.50 per shipment or shipment on the initial delivery attempt, the shipment will be returned to the nearest $0.069 per lb. FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.

Delivery Reattempts Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Express Services, Ground Services See the definition at left and the Pickup Ground will reattempt delivery if: 1) no one at the recipient address or a neighboring and Delivery section in the FedEx address is available to sign for the package and there is no signature release on file; or Express Terms and Conditions and 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient FedEx Ground Tariff for details. is available to sign for the package. Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx Home Delivery will reattempt delivery either automatically or upon request if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. Express Packages (International). For FedEx Express international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. If delivery of a shipment to a residential address (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. Ground Packages (International). FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Ground Tariff for details. FedEx First Overnight and FedEx International First (U.S. Inbound). We may provide three delivery attempts. For shipments that cannot be delivered on the first attempt by the FedEx First Overnight or FedEx International First commitment time, we may reattempt delivery by the FedEx Priority Overnight or FedEx International Priority commitment time on the same day as the first attempted delivery. If necessary, a second reattempt may occur by the FedEx Priority Overnight or FedEx International Priority commitment time the following business day. Express Freight. For more information, see Delivery Reattempt Charge above.

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Definition Applicable Services Charges Dimensional Weight Dimensional weight is calculated by multiplying the length by width by height of each Express Services, Ground Services If the dimensional weight exceeds the package in inches and dividing the total by 139. When dimensional weight applies per actual weight, charges may be assessed shipment, calculate the volume of each piece or freight handling unit in the shipment based on the dimensional weight. See (multiply the length by width by height), then add those volumes together and divide the definition at left for details. the total by 139. If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. If the chargeable weight of a FedEx Ground package exceeds 150 lbs., a prorated per-pound rate will be used. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. FedEx Express applies dimensional weight to all shipments in customer packaging and may apply it to shipments in FedEx packaging. Dimensional weight applies on a per-package or per-shipment basis for U.S. shipments, and per-shipment for international and U.S.-to- Puerto Rico shipments. Dimensional weight is applicable on a per-freight-handling-unit basis for U.S. express freight shipments and a per-shipment basis for FedEx International Priority Freight and FedEx International Economy Freight shipments. See fedex.com/us/ terms/other-services for FedEx International Premium dimensional weight information. FedEx Ground applies dimensional weight to all shipments on a per-package basis. For FedEx Home Delivery, the shipping charges for any package with a dimensional weight of greater than 70 lbs. are the same as a FedEx Ground package of corresponding dimensional weight being shipped under the same circumstances, plus FedEx Home Delivery fees and other charges.

Duties and Taxes Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), International Express Package Services, See the definition at left, the Duties may be assessed on the contents of the shipment. Any such charges will be billed to International Express Freight Services, and Taxes section in the FedEx Express the recipient, unless you instruct us otherwise. In the event we advance duties and International Ground Service International Terms and Conditions, and taxes on any given shipment, the payer will be assessed an ancillary clearance service the International Service Conditions fee based on a flat rate or on a percentage of the total amount advanced (see the section in the FedEx Ground Tariff Advancement Fee [FedEx Express] or the Disbursement Fee [FedEx Ground] listed under for details. Ancillary Clearance Service Fees on pp. 116–117).

Electronic Export Information Filing Fee A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’s International Express Package Services, $10 per shipment Automated Export System (AES) via FedEx Export AgentFile® on your behalf. International Express Freight Services

Express On-Call Pickup Charge (Courier Pickup Charge) A charge applies when you request a pickup for a FedEx Express package, including requests U.S. Express Package Services $4 per package made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 International Express Package Services $4 per shipment (say “schedule a pickup”). The charge is itemized separately on your invoice. The charge also applies for pickup of FedEx Express® Prepaid Stamp shipments. (A return pickup charge applies for pickup of FedEx Express® Billable Stamp shipments. See p. 128.) This charge does not apply if you drop off your package at a FedEx shipping location or if you have a regular scheduled pickup for the account used to schedule the FedEx Express on-call pickup. On-call pickups can only be scheduled for shipments paid for with a FedEx account number.

Extended Service Area Delivery Shipments delivered to points outside the FedEx primary service areas are assessed an U.S. Express Freight Services $140 per shipment extended service area delivery charge. No other destination-related, surchargeable freight services are available to extended service areas. For an explanation of FedEx Express® Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

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Definition Applicable Services Charges Extended Service Area Pickup Shipments picked up outside the FedEx primary service areas are assessed an extended U.S. Express Freight Services, $140 per shipment service area pickup charge. No other origin-related, surchargeable freight services are FedEx International Premium available from extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

Extra Services Charge When the shipper or recipient requests a special handling service beyond the standard U.S. Express Freight Services, $94.50 per handler hour freight pickup and delivery features of service outlined in this FedEx Service Guide, or FedEx International Premium ($94.50 minimum) when determined by FedEx, we will assess an extra services charge in addition to all other applicable charges.

FedEx® Collect on Delivery (C.O.D.) If the C.O.D. sender’s shipments have a 20 percent refusal rate, a higher charge may be FedEx Priority Overnight, FedEx Standard $14.50 per package applied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to Overnight, FedEx 2Day A.M., FedEx 2Day, the sender. See the Collect on Delivery (C.O.D.) Service section in the FedEx Express U.S. FedEx Express Saver Terms and Conditions. For shipments receiving FedEx Express Multiweight pricing, the FedEx 1Day Freight, FedEx 2Day Freight, $79 per shipment maximum charge is $101.50 per shipment. FedEx 3Day Freight

FedEx Delivery Manager® A fee is assessed to the package recipient when the recipient requests to schedule U.S. Express Package Services, Schedule Your Delivery a delivery for a specific date, time, or date and time. Recipients can choose from the FedEx Home Delivery • $5.55 per package (delivery on a following delivery options: specific date) • On a specific date (delivery on a specific business day within 7 calendar days after • $5.55 per package (delivery at a the original scheduled delivery date). specified time) • $11.50 per package (delivery on a • At a specified time (delivery between 5 p.m. and 8 p.m. by the original scheduled specific date at a specified time) delivery date). U.S. Express Package Services, Deliver to Another Address • On a specific date at a specified time (delivery within a 2-hour window on a specific U.S. Ground Services (120 miles or less) business day within 7 calendar days on or after the original scheduled delivery date). • $5.55 per package In addition, a fee is assessed to the package recipient when the recipient requests to have Deliver to Another Address packages delivered somewhere other than the original residential address. If the new (more than 120 miles) recipient-requested address is 120 miles or less from the original address the fee is $5.55 • $33.50 per package (delivery 1 day after per package for FedEx Express, FedEx Ground and FedEx Home Delivery packages. If the new the original scheduled delivery date) recipient-requested address is more than 120 miles from the original address, the fee is: • $22.50 per package (delivery 3 days after • $33.50 per package for FedEx Express packages to be delivered 1 day after the original the original scheduled delivery date) scheduled delivery date. • $14.50 per package (delivery via • $22.50 per package for FedEx Express packages to be delivered 3 days after the original FedEx Ground or FedEx Home Delivery) scheduled delivery date. • $14.50 per package for FedEx Ground and FedEx Home Delivery packages.

FedEx® Delivery Signature Options We provide three options when you need a signature upon delivery: Indirect Signature U.S. Express Package Services, • $5 per package Required, Direct Signature Required and Adult Signature Required. U.S. Ground Services, (Indirect Signature Required) For U.S. and Canada destinations, Indirect Signature Required is available to residential International Ground Service • $5 per package addresses only. For destinations other than the U.S. and Canada, charges for Indirect (Direct Signature Required) Signature Required may not apply. • $6.05 per package (Adult Signature Required) For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing that are subject to per-package signature option charges, the maximum charge is $35 per International Express Package Services • $5 per shipment shipment for Indirect Signature Required, $35 per shipment for Direct Signature Required (Indirect Signature Required) and $42.35 per shipment for Adult Signature Required. When you tender multiple-package • $5 per shipment shipments processed together using a FedEx electronic shipping solution to us, any FedEx (Direct Signature Required) Delivery Signature Option that you select will apply to all packages within the shipment. • $6.05 per shipment For Hold at Location shipments, Indirect Signature Required and Direct Signature Required (Adult Signature Required) charges may not apply, but Adult Signature Required charges will apply.

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Definition Applicable Services Charges FedEx Email Return Label A charge applies in addition to shipping charges once the recipient has used the FedEx First Overnight, FedEx Priority $1 per label return label. Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, $1 per shipment FedEx International Priority Freight, FedEx International Economy Freight

FedEx ExpressTag® A charge applies in addition to shipping charges when we pick up the package for return FedEx Priority Overnight, FedEx Standard $5.80 per package at your recipient’s location. Overnight, FedEx 2Day A.M., FedEx 2Day

FedEx Ground® Alternate Address Pickup We may provide pickup service to an address other than the shipping location associated U.S. Ground Services, $10.50 per unique address per week with the FedEx Ground account number, upon request, for an additional charge of $10.50 International Ground Service per unique address per week. The fee applies only to FedEx Ground on-call pickups scheduled at an alternate address location by account numbers that are assessed the FedEx Ground® Automated Pickup weekly fee (see below) or the ground weekly pickup fee (see p. 125).

FedEx Ground® Automated Pickup Weekly Fee FedEx Ground may provide automated pickup service to customers for an additional U.S. Ground Services, $13 per week charge. The weekly pickup fee will be assessed to the account number associated with International Ground Service the FedEx Ground Automated Pickup during the week for which one or more automated or on-call pickups are performed. When a FedEx Ground Automated Pickup customer creates a shipment via FedEx Ship Manager® at fedex.com or FedEx Web Services before their designated shipment transmission time, a pickup will occur the same day. FedEx Ship Manager® Software or FedEx Ship Manager® Server users must upload or close shipment information prior to their designated shipment transmission time in order to receive a pickup the same day. Account numbers assessed the FedEx Ground Automated Pickup weekly fee do not pay the ground on-call pickup charge (see p. 124). Also see FedEx Ground Alternate Address Pickup above.

FedEx Ground® Call Tag A $7 charge applies in addition to shipping charges when you request a call tag for a U.S. Ground Services • $7 per package (commercial pickup commercial location via electronic shipping solutions or at fedex.com/pickup. An $8 requested via electronic shipping charge applies in addition to shipping charges when you call FedEx Customer Service solutions or fedex.com/pickup) to request a call tag for a commercial location. For residential locations, an $8 charge • $8 per package (commercial pickup applies in addition to shipping charges when you request a call tag via electronic shipping requested via FedEx Customer Service) solutions, at fedex.com/pickup or by calling FedEx Customer Service. Additional delivery • $8 per package (residential pickup) charges may apply.

FedEx Ground® C.O.D. A charge applies when you direct us to collect payment from your recipient. U.S. Ground Services,1 • $14.50 per package If you select regular or guaranteed funds C.O.D., the charge is $14.50 per package. International Ground Service • Additional charge of $31.50 per package or 4% of the currency C.O.D. If you select currency C.O.D., the charge is $14.50 per package plus an additional charge based amount (whichever is greater) for on your shipment’s destination. For currency C.O.D. shipments within the U.S., the additional currency C.O.D. within the U.S. charge is the greater of $31.50 per package or 4 percent of the currency C.O.D. amount. Additional charge of $31.50 per For currency C.O.D. shipments to Canada, the additional charge is $31.50 per package. package for currency C.O.D. to Canada. Maximum charges apply for shipments receiving FedEx Ground Multiweight pricing. See definition at left. For regular or guaranteed funds C.O.D., the maximum charge is $101.50 per shipment. For currency C.O.D. shipments within the U.S., the maximum charge is $346.50 per shipment plus an additional 4 percent of the C.O.D. amount per package that is in excess of $550. For currency C.O.D. shipments to Canada, the maximum charge is $346.50 per shipment. If you select FedEx Ground C.O.D. for multiple-package shipments processed together using a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D.

FedEx Ground® Electronic C.O.D. (E.C.O.D.) A charge applies when you direct us to collect payment from your recipient and deposit U.S. Ground Services1 $14.50 per package, plus a $10.50 or it directly into your bank account. There is an additional weekly service charge of $10.50 $37 weekly charge (see definition at left) for deposit in 48 hours, or $37 for deposit in 24 hours. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $101.50 per shipment in addition to the weekly service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it is not available for shipments to or within Canada.

1 N ot available with FedEx Home Delivery.

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Definition Applicable Services Charges FedEx Home Delivery Convenient Delivery Options You can choose a convenient delivery option for recipients with special appointment and FedEx Date Certain Home Delivery® $3.15 per shipment evening requirements. With Indirect Signature Required $3.15 per shipment plus $5 per package With Direct Signature Required $3.15 per shipment plus $5 per package With Adult Signature Required $3.15 per shipment plus $6.05 per package FedEx Evening Home Delivery® $7.35 per shipment With Indirect Signature Required $7.35 per shipment plus $5 per package With Direct Signature Required $7.35 per shipment plus $5 per package With Adult Signature Required $7.35 per shipment plus $6.05 per package FedEx Appointment Home Delivery® $16 per shipment With Direct Signature Required Included With Adult Signature Required $16 per shipment plus $6.05 per package

FedEx International Controlled Export A charge applies when you select the FedEx International Controlled Export option for FedEx International Priority, $50 per shipment shipments moving under a U.S. State Department (DSP) license or U.S. Drug Enforcement FedEx International Priority Freight Administration permits. The charge also applies for in-bond shipments moving under a transportation and exportation customs form (CBP7512) from a foreign trade zone or bonded warehouse.

FedEx On Demand Care A charge applies if at your request we take remedial action to protect the integrity of a U.S. Express Package Services Greater of $75 per package or $2 per lb. shipment’s contents in transit. Remedial actions available include dry ice replenishment International Express Package Services Greater of $125 per shipment or and gel pack reconditioning. To be eligible for FedEx On Demand Care you must be a $2.50 per lb. FedEx account holder, and first sign and return a one-time authorization form. The shipper must call 1.800.GoFedEx 1.800.463.3339 after the shipment has been tendered to us — U.S. Express Freight Services Greater of $400 per freight handling unit FedEx On Demand Care cannot be requested before tendering the shipment. FedEx does or $0.75 per lb. not guarantee availability of this service option, or guarantee the content integrity of your FedEx International Priority Freight, Greater of $500 per shipment or shipment if at your request we provide FedEx On Demand Care. FedEx International Economy Freight $0.50 per lb.

FedEx Print Return Label A charge applies in addition to shipping charges once the recipient has used the FedEx First Overnight, FedEx Priority $1 per label return label. Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight, International Ground Service (Canada to U.S.) International Express Package Services, $1 per shipment FedEx International Priority Freight, FedEx International Economy Freight (U.S. import-rated shipments from all origins)

Fuel Surcharge We reserve the right to assess fuel and other surcharges on shipments, without notice. We Express Services, Ground Services Go to fedex.com/en-us/shipping/ will determine the amount and duration of any such surcharges at our sole discretion. By fuel-surcharge.html for updates tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. to the fuel surcharge. For FedEx Express, the fuel surcharge percentage will be subject to adjustment using the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel, as published by the U.S. Department of Energy. The surcharge now in effect applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx International Express Freight and FedEx International Airport-to-AirportSM shipments. For FedEx Ground, the fuel surcharge percentage will be subject to adjustment using the National U.S. On-Highway Average price for a gallon of diesel fuel, as published by the U.S. Department of Energy.

Ground On-Call Pickup Charge A charge applies when you request a FedEx Ground pickup, including requests made U.S. Ground Services, • $3 per package (future-day pickups using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 International Ground Service requested via electronic shipping (say “schedule a pickup”). The charge is itemized separately on your invoice. You will solutions) be charged a maximum of $20 per week for future-day or same-day on-call pickup fees • $4 per package (future-day pickups billed to your account and originating from the same location. This charge does not apply requested via FedEx Customer Service) if you drop off your package at a FedEx shipping location, or if you are assessed the • $4 per package (same-day pickups1 FedEx Ground Automated Pickup weekly fee (see p. 123) or the ground weekly pickup fee requested via electronic shipping (see p. 125) on the account used to schedule the FedEx Ground on-call pickup. The ground solutions) on-call pickup charge also does not apply to FedEx Ground® Package Returns Program • $5 per package (same-day pickups1 pickups (see Return Pickup on p. 128 for fees that apply to FedEx Print Return Label and requested via FedEx Customer Service) FedEx Email Return Label pickups). On-call pickups can only be scheduled for shipments • Maximum of $20 per week per origin paid for with a FedEx account number. location. See definition at left.

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Definition Applicable Services Charges Ground Unauthorized Package Charge A charge of $675 per package will be assessed for the following conditions: U.S. Ground Services, $675 per package • Any package measuring more than 108 inches in length. International Ground Service • Any package measuring more than 165 inches in length and girth combined. • Any package weighing more than 150 lbs. These packages are unauthorized and may be refused, returned to the shipper or disposed of by FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. Rating will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx Ground may make appropriate adjustments to the shipment charges at any time.

Peak — Ground Unauthorized Package Charge During specified times of the year, the Peak — Ground Unauthorized Package Charge will U.S. Ground Services, Go to fedex.com/peak-surcharge for apply to packages meeting the criteria and characteristics of the Ground Unauthorized International Ground Service information on peak surcharges in effect, Package Charge (see above). including applicable services, surcharge amounts and effective dates.

Ground Weekly Pickup Fee FedEx Ground may provide regular scheduled pickup service for an additional charge. The U.S. Ground Services, • $14.50 per week (invoiced weekly ground weekly pickup fee is assessed to the account number associated with the FedEx Ground International Ground Service shipping charges of $75 or more) regular scheduled pickup. The fee amount is determined using the account number’s previously • $29 per week (invoiced weekly invoiced combined weekly FedEx Express, FedEx Ground and FedEx SmartPost® charges. shipping charges of less than $75) Account numbers assessed the ground weekly pickup fee do not pay the ground on-call pickup charge (see p. 124). Also see FedEx Ground Alternate Address Pickup on p. 123.

Hazardous Materials We assess a surcharge on each package containing hazardous materials. Materials FedEx Ground $35 per package classified as ORM-D or Limited Quantity are the only hazardous materials you can ship via FedEx Home Delivery, ORM-D and Limited Quantity only; FedEx Home Delivery and FedEx International Ground (no surcharge applies for ORM-D International Ground Service no charge applies and Limited Quantity).

Inside Delivery Charge When requested, FedEx may move shipments to positions beyond the adjacent loading U.S. Express Freight Services Greater of $105 per shipment or area. In doing so, we will assess an inside delivery charge in addition to all other $0.068 per lb. applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site.

Inside Pickup Charge When requested, FedEx may move shipments from positions beyond the adjacent loading U.S. Express Freight Services, Greater of $105 per shipment or area. In doing so, we will assess an inside pickup charge in addition to all other applicable FedEx International Premium $0.068 per lb. charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door.

International Out-of-Delivery-Area Surcharge Shipments delivered to remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $38 per shipment or assessed an out-of-delivery-area surcharge. Go to fedex.com/rates-surcharges for FedEx International Priority Freight, $0.38 per lb. a list of postal codes or cities by destination country where this surcharge applies. FedEx International Economy Freight

International Out-of-Pickup-Area Surcharge Shipments picked up from remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $38 per shipment or assessed an out-of-pickup-area surcharge. Go to fedex.com/rates-surcharges for FedEx International Priority Freight, $0.38 per lb. a list of postal codes or cities by origin country where this surcharge applies. FedEx International Economy Freight (U.S. import-rated shipments only, for all services)

Metro Service Area Delivery Shipments delivered to select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services $140 per shipment service area delivery charge. No other destination-related, surchargeable freight services are available to metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

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Definition Applicable Services Charges Metro Service Area Pickup Shipments picked up in select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services, $140 per shipment service area pickup charge. No other origin-related, surchargeable freight services are FedEx International Premium available from metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select “Delivery commitments.” To determine the service area for your shipment, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807.

Minimum Billable Weight for FedEx Express Packaging A minimum billable weight applies to shipments packaged in FedEx Express boxes U.S. Express Package Services, • A minimum billable weight of 2 lbs. and tubes. International Express Package Services applies to the FedEx® Small Box, FedEx® Medium Box, FedEx® Large Box and FedEx® Extra Large Box for U.S., U.S. export and U.S. import-rated shipments • A minimum billable weight of 9 lbs. applies to the FedEx® Tube for U.S., U.S. export and U.S. import-rated shipments

Missing or Invalid Account Number A fee applies if the shipper does not provide a valid or accurate FedEx account number or Express Services, Ground Services $16 per shipment credit card number for the billing option selected. For FedEx Ground, this includes requests to bill accounts that do not have a U.S. or Canadian billing address.

Multiple-Piece Shipments For FedEx Express and FedEx Ground package services, you can ship multiple pieces U.S. Express Services, FedEx Express Multiweight rates as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, International Express Services may apply. See pp. 56–57 (U.S.) and packaging type and delivery instructions (including FedEx Delivery Signature Options, p. 82 (Puerto Rico and international) collect on delivery, FedEx Express Saturday pickup or delivery, Hold at Location, or FedEx for more details. Home Delivery convenient delivery options); 2) move together on the same day from one Ground Services FedEx Ground Multiweight rates are sender to one recipient; and 3) meet all size, weight and acceptance guidelines for the available by contract only. selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed using FedEx electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses. Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single freight handling units. Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver) or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is rated based on price per package and price per total shipment weight. You are billed the lower of the two rates. For FedEx Express, a 15-lb. average minimum package weight for the shipment applies. For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract. FedEx Express international multiple-piece shipments are billed based on total shipment weight. FedEx One Rate multiple-piece shipments are not eligible for FedEx Express Multiweight pricing. All FedEx electronic shipping solutions can create shipping labels for FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx Express Package US Airbill or FedEx Express Freight US Airbill can accept up to 999 pieces as a multiple- piece shipment (except for shipments in FedEx® Envelope or FedEx 10kg Box and FedEx 25kg Box packaging).

Northern Canada Surcharge An additional charge applies for packages destined to the Yukon, Northwest Territories, International Ground Service • $73.50 per package (packages Nunavut and Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and weighing 70 lbs. or less) X0A–Y9Z. Packages weighing more than 70 lbs. may be refused or returned to the shipper. • $105 per package (packages weighing However, at FedEx Ground’s sole discretion, they may be accepted and delivered. more than 70 lbs., if accepted)

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Definition Applicable Services Charges Oversize Charge An oversize charge applies to packages that exceed 96 inches in length or 130 inches U.S. Express Package Services, $90 per package in length and girth. Rating will be based on the greater of the package’s actual rounded U.S. Ground Services, weight or dimensional weight, subject to a 90-lb. minimum billable weight. International Ground Service Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Peak — Oversize Charge During specified times of the year, the Peak — Oversize Charge will apply to packages U.S. Express Package Services, Go to fedex.com/peak-surcharge for meeting the criteria and characteristics of the Oversize Charge (see above). U.S. Ground Services, information on peak surcharges in effect, International Ground Service including applicable services, surcharge amounts and effective dates.

Payer Rebilling For every request to change the billing instructions for a shipment, we will assess a fee U.S. Express Package Services, $16 per shipment to the payer in addition to shipping charges. International Express Package Services, U.S. Express Freight Services

Pickup Charge (FedEx International Premium) FedEx International Premium is an airport-to-airport service. Pickup at the shipper’s FedEx International Premium Varies based on shipment weight; location is available for an additional fee. The fees are: minimum charge $20, $0.16 per see definition at left ($20 minimum) pound for shipments that weigh 100–220 lbs., $0.14 per pound for shipments that weigh 221–660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more.

Reroute of Shipment A shipping fee is billed to the account number specified on the FedEx airbill or shipping U.S. Express Package Services $16 per package label for each rerouted package; it appears as an address correction on the invoice. U.S. Express Freight Services $84 per shipment Reroutes can include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. For shipments receiving FedEx Express Multiweight pricing, the fee is $16 per package up to a maximum of $112 per shipment.

Residential Delivery Charge A residential delivery charge applies to shipments addressed to a home or private U.S. Express Package Services, $4.40 per package ($3.80 per package residence, including locations where a business is operated from a home, or to any U.S. Ground Services, for FedEx Home Delivery) shipment in which the shipper has designated the delivery address as a residence. International Ground Service For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing, International Express Package Services $4.40 per shipment the maximum charge is $39.60 per shipment. (to Canada, and U.S. import-rated shipments from all origins) U.S. Express Freight Services $140 per shipment FedEx International Priority Freight, $140 per shipment FedEx International Economy Freight (to Canada, and U.S. import-rated shipments from all origins)

Residential Pickup Charge Shipments picked up at a home or private residence, including locations where a U.S. Express Freight Services, $140 per shipment business is operated from a home, incur a residential pickup charge in addition to all FedEx International Premium other applicable charges.

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Definition Applicable Services Charges Return Pickup A charge applies for pickup of FedEx Print Return Label, FedEx Email Return Label and FedEx First Overnight, FedEx Priority $4 per package FedEx Express Billable Stamp shipments. This charge does not apply if the package is Overnight, FedEx Standard Overnight, dropped off at a FedEx shipping location or included in a regular scheduled pickup. FedEx 2Day A.M., FedEx 2Day, U.S. Ground Services

Saturday Delivery For U.S. package shipments, Saturday delivery is available with FedEx First Overnight, FedEx First Overnight, FedEx Priority $16 per package FedEx Priority Overnight and FedEx 2Day for an additional charge. Overnight, FedEx 2Day (charge is not If FedEx does not deliver or attempt delivery on Saturday because the shipper or recipient applied to shipments rated as FedEx requested a later delivery or informed FedEx that the recipient location is closed on Express Multiweight) Saturday, a Saturday delivery fee will still be charged. If failure to deliver on a Saturday FedEx International Priority $16 per shipment results from an unexcused service failure, the FedEx Money-Back Guarantee may apply. FedEx First Overnight Freight, FedEx $210 per shipment For details on the FedEx Money-Back Guarantee, see the Money-Back Guarantee Policy 1Day Freight, FedEx 2Day Freight, section in the FedEx Express Terms and Conditions. FedEx International Priority Freight For U.S. express freight shipments, Saturday delivery is available to several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. Hold at Location is not available with Saturday express freight delivery. To determine if Saturday delivery is available to your destination, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. For international shipments, Saturday delivery is available for an additional charge in many of the countries served by FedEx International Priority. Saturday delivery also is available for an additional charge to a limited number of Canadian postal codes via FedEx International Priority Freight. In certain Far East and Middle East countries, Saturday is a regular business day, and delivery is available at no extra charge via many FedEx Express international services. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight for an additional charge. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.

Saturday Pickup Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx U.S. Express Package Services $16 per package Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver for an FedEx International First, $16 per shipment additional charge. The maximum Saturday pickup charge for FedEx Express U.S. package FedEx International Priority services is $112 per shipment. An additional charge also applies when you request Saturday pickup for FedEx International First or FedEx International Priority shipments. U.S. Express Freight Services, $210 per shipment To check availability, select Shipping Rates & Delivery Times from the Shipping tab at FedEx International Priority Freight, fedex.com. Saturday pickup is not available with FedEx International Economy. FedEx International Economy Freight For U.S. express freight shipments, Saturday pickup is available in several U.S. markets with FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight for an additional charge. To determine if Saturday pickup is available at your location, go to fedex.com/usfreight and select “U.S. shipping resources” to use the Service Area Locator, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com, or call 1.800.332.0807. For U.S. export express freight shipments, Saturday pickup is available in several U.S. markets with FedEx International Priority Freight and FedEx International Economy Freight for an additional charge. To check availability, select Shipping Rates & Delivery Times from the Shipping tab at fedex.com. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.

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Definition Applicable Services Charges SenseAware® FedEx may provide a monitoring solution upon customer request. SenseAware is a U.S. Express Package Services, U.S. Ground contractual service and is billed separately from FedEx transportation. Services, International Express Package SenseAware Single Journey. Order online and pay per use. Services, International Ground Service, U.S. Express Freight Services, International SenseAware Subscription. Unlimited use for a monthly fee. Express Freight Services See senseaware.com for more details. For approved countries refer to SenseAware Single Journey senseaware.com/program-terms-of-use. U.S. Domestic Journey $150 per journey U.S.-to-International Journey $200 per journey National Institute of Standards and Additional $15 per certification Technology (NIST) Certification Probes Additional $25 per any probe

SenseAware Single Journey Accessorial Fees Single Journey Late Fee $10 per day if no return scan 24 hours after journey closes, for up to 14 days Lost or Damaged Device $350 per device Lost or Damaged Dry Ice Probe $130 per probe Lost or Damaged Cryogenic Probe $175 per probe

Signature Proof of Delivery via FedEx Standard Overnight Envelope A charge applies when you request to have FedEx signature proof-of-delivery information U.S. Express Package Services, $6 per request delivered to you via FedEx Standard Overnight. (This information also is available at International Express Package Services, fedex.com for no charge.) U.S. Express Freight Services

Third Party Billing Surcharge A surcharge will apply to shipments that are billed to a third party. The surcharge applies Express Services, Ground Services 2.5% of transportation charges, when an account unrelated to the shipper, as solely determined by FedEx, is billed as a surcharges and additional fees (not third party for the shipment. It will be charged to the third-party payer. See the Billing including duties, taxes and ancillary section in the FedEx Express Terms and Conditions and the FedEx Ground Tariff for the clearance service fees) definition of a Bill Third Party shipment.

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Review Terms

FedEx Express Terms and Conditions 132 U.S. 132 International 147 FedEx Ground Tariff 163 FedEx SameDay® City Tariff 180

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Learn More

Terms and Conditions at fedex.com You can view and download the most current version of shipping terms and conditions for FedEx® shipping services, including FedEx Express, FedEx Ground, FedEx Freight and others, at fedex.com/us/terms.

FedEx Express, FedEx Ground and FedEx SameDay City Terms and Conditions

View and download the FedEx Express Terms and Conditions, the FedEx Ground Tariff and the FedEx SameDay® City Tariff.

• FedEx Express: U.S.

• FedEx Express: International

• FedEx Ground Tariff

• FedEx SameDay City Tariff

Terms and Conditions for Other Services

View and download the FXF 100 Series Rules Tariff for FedEx Freight, and the terms and conditions for other FedEx services.

• FedEx International Premium® and FedEx International Express Freight®

• FedEx® International Document Preparation

• FedEx International Controlled Export

• FedEx Freight

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FedEx Express Terms and Conditions U.S. Shipments

Effective January 7, 2019 Updated October 1, 2019

Contents

U.S. Shipments Definitions 133 Non-Waiver 134 Account Numbers 134 Alcoholic Beverages 134 Animals, Ornamental Marine Life (Including Live Fish) and Animal Carcasses 135 Billing 135 Cartage Agents 136 Claims 137 Collect on Delivery (C.O.D.) Service 137 Credit Terms 138 Dangerous Goods 138 Declared Value and Limits of Liability (Not Insurance Coverage) 139 Delivery Signature Options 139 Dimensional Weight (Volumetric Weight) 140 Extra-Large Packages 140 Firearms 140 Fuel Surcharge 140 Inspection of Shipments and Identification Requirement 140 Liabilities Not Assumed 140 Limitations on Legal Actions 141 Money-Back Guarantee Policy 141 Overweight Packages 142 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 142 Package Restrictions (Size and Weight) 142 Packaging and Marking 142 Perishables 143 Pharmaceuticals 143 Pickup and Delivery 143 Plants and Plant Materials 144 Prohibited Items 144 Proof of Delivery 144 Rate Quotations 144 Refusal or Rejection of Shipments 144 Return Options 145 Routing and Rerouting 145 Service Areas 145 Signature Releases 145 Tobacco and Tobacco Products 145 Undeliverable Shipments 145 Warranties 146

For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms.

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FedEx Express Terms and Conditions U.S. Shipments

These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, • Shippers may request FedEx One Rate pricing for qualifying FedEx Express supersede all previous terms and conditions, amendments, supplements, and other prior shipments as an alternative to FedEx Standard List Rates, Account-Specific Rates statements concerning the rates and conditions of FedEx Express service to which these or FedEx Retail Rates. See the FedEx One Rate information in the Find Your Rate terms and conditions apply. The contract of carriage as expressed in these terms and section of this Service Guide for details. conditions constitutes the entire agreement between the parties and supersedes all For the most current information regarding areas served and delivery commitments, previous agreements and understandings, whether oral or written, between the parties contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. or any agents, affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and employees [“FedEx Office”]) with respect to Definitions the subject matter hereof, and each party warrants that it has not relied and will not be “Account-Specific Rates” are the rates paid by FedEx account holders who have relying upon any evaluation, representation or advice from the other party, its agents, discounts applied to their account and who charge their shipping to their FedEx account. affiliates or subcontractors (including any agents, affiliates or employees of FedEx Office) “Airbill” means any shipping document, manifest, label, stamp, electronic entry or except representations expressly made in writing in these terms and conditions. The similar item used to tender shipments to FedEx Express for transportation. Originals downloadable version (PDF) of the FedEx Express Terms and Conditions at fedex.com on must be used (photocopies are not accepted). the date of shipment is controlling. The FedEx Service Guide consists of the service information at fedex.com/ “Billable weight” and “chargeable weight” mean the weight used to calculate the rate. serviceguide and the overview of services in the downloadable FedEx Service Guide The billable weight and chargeable weight are the greater of actual or dimensional weight. (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx “Business day” means Monday through Friday except for the following holidays: Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City Memorial Day New Year’s Day Tariff. The service information at fedex.com/serviceguide (excluding rates, the FedEx Independence Day Constitution Day (Puerto Rico only) Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City Labor Day Good Friday (Puerto Rico only) Tariff) and the overview of services in the downloadable FedEx Service Guide are not Thanksgiving Day Three Kings Day (Puerto Rico only) part of the contract of carriage. FedEx reserves the right to unilaterally modify, amend, Christmas Day change or supplement the FedEx Service Guide, including, but not limited to, the rates, Observation of holidays is subject to change. Refer to the holiday list at services, features of service, and these terms and conditions, without notice. Only fedex.com/en-us/service-guide/holiday-schedule.html for details. an officer in the Legal Department of FedEx Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service “Business delivery” means any delivery that is not a residential delivery. Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other “Commercial delivery” means any delivery that is not a residential delivery. person or party, is authorized to do so. This restriction in modification does not apply to “Consolidator” means any person, corporation, partnership or other entity that is a modification applicable to a single customer and included in a FedEx Sales or FedEx independent from FedEx and derives income from the consolidation of the packages Customer Automation agreement. To the extent a conflict exists between a FedEx of others for tender to us, including all FedEx Authorized ShipCenter locations and Sales or FedEx Customer Automation agreement and these FedEx Express Terms and entities who have executed a Packaging and Pricing Agreement, Package Consolidator Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. Agreement or Packaging Agreement with FedEx. Any failure to enforce or apply a term, condition, or provision of the FedEx Service “Customer,” “sender” or “shipper” means the person whose name is listed on the Guide shall not constitute a waiver of that term, condition or provision or otherwise airbill as the sender. impair our right to enforce or apply such a term, condition or provision in the future. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation U.S. Shipments and its officers, employees and agents (but does not include cartage agents). The following pages contain the FedEx Express Terms and Conditions applicable to the “FedEx Express Freight” means FedEx First Overnight Freight, FedEx 1Day Freight, transportation of any package, document, envelope, skid, container or other item by FedEx 2Day Freight and FedEx 3Day Freight unless the context requires otherwise. FedEx Express U.S. Services (including FedEx SameDay, FedEx First Overnight, FedEx “FedEx One Rate” is a pricing option for FedEx Express shipments that includes any Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day, FedEx applicable residential surcharges, delivery area surcharges and fuel surcharge. FedEx Express Saver, FedEx SameDay Freight, FedEx First Overnight Freight, FedEx 1Day One Rate is subject to other charges including, but not limited to, on-call pickup, Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but not limited to, any Saturday delivery, FedEx Delivery Signature Options, additional declared value, and such items tendered by customers utilizing FedEx electronic shipping systems, manifests, address or account corrections. Shippers are required to use FedEx Express packaging airbills, labels, shipping software and stamps when shipping between points within and FedEx Express U.S. shipping services (FedEx First Overnight, FedEx Priority Overnight, the U.S., including Hawaii and Alaska. See the International Shipments section when FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day and FedEx Express Saver). To shipping to or from international points, including points between Puerto Rico and qualify for FedEx One Rate pricing, FedEx envelopes must weigh 10 lbs. or less, and the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground and the FedEx FedEx paks, boxes and tubes must weigh 50 lbs. or less. SameDay City Tariff when shipping by FedEx SameDay City. If there is a conflict between these terms and conditions and the terms and “Freight” means any single piece, skid or freight handling unit with a chargeable weight conditions on any FedEx airbill, manifest, stamp, shipping label or other transit greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. documentation, the terms and conditions in the FedEx Service Guide, as amended, “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is modified, changed or supplemented, will control. unitized or bundled and individually identified with or without a forkliftable base. Rates and service quotations by our employees and agents are based upon “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended information you provide, but final rates and service may vary based upon the shipment or supplemented. actually tendered and the application of these terms and conditions. Rates quoted will “In good credit standing” means: (1) that payment on the FedEx account is current; vary depending on whether (1) the shipper is a FedEx account holder and (2) the shipper (2) the account is not in “cash-only” status; and, (3) for commercial or business accounts, has discounts applied to his or her account. the balance does not exceed the credit limit established by FedEx. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx account, do not have discounts applied to their account and if they charge their “Length” is the longest side of a package. shipping to their account. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling • Shippers will be quoted Account-Specific Rates if they have a valid FedEx fee; billing a service other than the service selected for the package; billing based on account, have discounts applied to their account and if they charge their shipping incorrect package or shipment weight; billing to the wrong account number; or any other to their account. billing, unrelated to a service failure, that results in an incorrect charge. • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or that are paid for by cash, check, debit or credit card instead of being charged to less. Any fraction of a pound is rounded up to the next-higher pound. a valid FedEx account.

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(Definitions, cont.)

“Proof of delivery” means electronically captured delivery information, which may particular accounts and account numbers at any time, for any reason, at its sole include date, time, location and signature information. discretion. Improper, illegal or any other misuse of your FedEx account may also, at “Recipient” means the person whose name is listed on the airbill as the recipient. the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any “Reroute” means to deliver a shipment to an address different from that specified on purpose other than shipping with FedEx, unauthorized consolidation of shipments owned the airbill, and includes a change: (1) from one street address to another in the same by different parties, or violations of the terms and conditions in this FedEx Service Guide. city and state; (2) from directions to Hold at Location to a request for delivery to another If your account has been compromised or stolen, the account may be closed and you may location; (3) from the delivery instructions on the airbill to a request to Hold at Location; be issued a new account. However, you will be responsible for all valid charges on the or, (4) from one Hold at Location address to another in the same city and state. Any closed account. Any supplies, materials, rights or privileges that you acquire by holding a requested change to an address that is not a reroute or an address correction is a new FedEx account number may not be used for any purpose other than shipping with FedEx, shipment, and new shipping charges will apply. Note: Reroute does not apply to requests and FedEx may seek damages against you for any improper, illegal or other misuse of made by the recipient using FedEx Delivery Manager to request delivery to another your account. If your account is terminated, we reserve the right, at our sole discretion, address. See FedEx Delivery Manager Terms in the fedex.com Terms of Use. to deny your application for new or additional FedEx account numbers at any time in “Residential delivery” means a shipment addressed to a home or private residence, the future. Except for Canada- and Puerto Rico-based accounts, international account including locations where a business is operated from the home, and/or a shipment in which numbers may not be used for shipments between two points within the U.S. All charges the shipper has designated the delivery address as residential. will be billed and must be remitted in U.S. funds. “Residential pickup” means a pickup from a home or private residence, including Any individual or entity that uses the FedEx account or shipping discounts of another locations where a business is operated from the home. FedEx account holder without authorization will be charged Standard List Rates for all such shipments without prior notice. This includes all shipments, whether they are “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of check, debit or credit card instead of being charged to a valid FedEx account. billing. Unauthorized use includes, but is not limited to, using the shipping discount of “Return option” means FedEx Print Return Label, FedEx Email Return Label, FedEx another FedEx account holder without the knowledge and permission of both FedEx and Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag. the account holder. “Service failure” means delivery of your package 60 seconds or more after our All requests for account numbers are subject to credit investigation and verification published delivery commitment for the FedEx service for that package, except as by our Credit Department and Customer Account Confirmation Department. FedEx utilizes otherwise described in these terms and conditions. business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. credit terms. FedEx does not offer consumer credit privileges. Any individual shipping For shipments tendered at a FedEx location after the last pickup time, the ship date for personal use must prepay the shipment charges or establish a FedEx account for is the next business day. billing directly to a major credit card. Stored-value cards or gift cards cannot be used “Shipment” means one or more pieces, either packages or freight, moving on a to open an account; however, such cards may be used for payment when tendering a single airbill. package at staffed FedEx shipping locations, and in conjunction with our credit card “Standard List Rates” are the rates paid by FedEx account holders who do not have acceptance policy. If your FedEx account is billed directly to a credit card, you agree to discounts applied to their account and who charge their shipping to their FedEx account. the following terms: (1) you authorize FedEx to initiate variable charges to the credit card “Transportation charges” mean amounts assessed for movement of a shipment to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any and does not include any other fees or charges that may be assessed under the FedEx unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts Service Guide, such as (but not limited to) declared-value charges, special handling fees, associated with your account without requiring a signed receipt; (4) you agree to keep customs duties and taxes, C.O.D. charges, and surcharges. your card information current (FedEx may receive updates on your card information from participating issuing banks and may update your account profile to avoid service “Valid” as it relates to account numbers means a FedEx account number that has been disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds issued by FedEx and that is in good credit standing. or other charges incurred from attempts to charge and/or place holds on your card; and “You” or “your” means the shipper/sender, recipient and their agents, servants, (6) your agreement to these terms and conditions is to be accepted as authorization to employees, and any other person or entity having or claiming an interest in a shipment. the card issuer to pay all amounts associated with your account. The party to whom a FedEx account number is issued is liable for all charges to Non-Waiver the account, including those resulting from unauthorized use. The account holder is Any failure by us to enforce or apply a term, condition or provision of the FedEx Service responsible for the safekeeping of the account number. The account number should be Guide does not constitute a waiver of that term, condition or provision and does not released only to those authorized to ship on the account. otherwise impair our right to enforce such term, condition or provision. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package Account Numbers being delayed, rejected or returned until arrangements for payment are completed. If All shipments originating in the U.S. and paid for with cash, check, debit or credit card the account number to be billed is not valid, the shipment may be delayed until an must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. alternative form of payment is secured. If a package is held or delivery is otherwise For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you delayed because the account is not in good credit standing, you will not be entitled to must pay by cash (not accepted at all FedEx locations), check, money order or credit card. a refund or credit of your transportation charges under the Service Failure Money-Back Payment is required when you give us your package. For “Bill Sender” and “Bill Third Guarantee Policy. Party” transactions, packages will not be accepted unless you provide a valid FedEx You must use your FedEx account number to obtain any discount applicable to your account number. For “Bill Recipient” transactions, packages can be tendered without account. Use of your account number constitutes your agreement that all packages payment, but in order for the package to be delivered, the recipient must provide a valid shipped by us shall be subject to these terms and conditions, as modified, amended FedEx account number or pay with cash, check or money order at time of delivery. If the or supplemented. recipient refuses to pay, the package will be treated as undeliverable and the sender FedEx may provide trade credit information on its account holders to credit bureaus. will be responsible for all transportation charges and other fees, including all special handling fees. Alcoholic Beverages For customers utilizing our electronic systems, a valid FedEx account number is Only licensed entities holding a state and federal license or retailers holding a state required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must Account numbers are issued by FedEx according to shipping location and are enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol nontransferable. Account numbers are issued and used solely at the discretion of FedEx. with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx FedEx may discontinue the use of accounts, in whole or in part, and terminate all or account executive.

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(Alcoholic Beverages, cont.)

A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) F. For packages tendered for transportation with a FedEx Express Prepaid Stamp, when both the shipper and recipient are either licensed wholesalers, licensed dealers, FedEx reserves the right to bill the customer for packages that are overweight or require licensed distributors, licensed manufacturers, licensed retailers or licensed importers, special handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable. subject to additional requirements and all applicable laws and regulations. Contact your G. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, FedEx account executive for complete details. THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO PAY B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE RECIPIENT directly to consumers, subject to additional requirements and all applicable laws and OR THIRD PARTY FAILS OR REFUSES TO PAY. For FedEx returns shipments, please see regulations. Contact your FedEx account executive for complete details. Shipments of Return Options. beer or spirits to consumers are prohibited. H. Billing and Special Handling Fees: 1. A special handling fee will be charged when no account number appears on the Animals, Ornamental Marine Life (Including Live Fish) airbill or when an incomplete, inaccurate or invalid account number appears on and Animal Carcasses the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without A. FedEx Express does not accept live-animal shipments as part of its regular-scheduled a FedEx account number, we will attempt to determine the correct account from service and does not transport household pets such as dogs, cats, birds and hamsters. our records and bill the account for all charges and fees, plus the special handling FedEx Express may accept certain shipments of live animals such as horses, livestock fee. Any applicable discount will apply. If, however, we cannot determine the and zoo animals (to and from zoo locations only) on an exception basis if approved and correct account, the transportation charges plus the special handling fee will be coordinated by the FedEx Animal Desk (call 1.800.405.9052). billed directly to the sender, and no discount will be allowed. See Rates in the If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/ FedEx Service Guide for details. tropical fish and beneficial insects on an exception basis under the following conditions: 2. Payer Rebilling. A special handling fee will be charged to the sender for each 1. Shipments must be from a business to a business (from a breeder to a pet store, request for a change to billing instructions for a package. We will accept for example). requests for change to billing instructions up to 90 days from the invoice date. 2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Requests for rebilling of transportation charges must be received via one Design and Development for the type of animal being shipped. Call 1.800.633.7019 of the approved channels: for assistance. It is the responsibility of the shipper to adequately package a. Submit your request through the Non-Pay option with Electronic Data shipments for all temperature extremes and handling conditions. Interchange (EDI) if you are a registered user; or B. FedEx Express does not accept animal carcass shipments as part of its regular- b. Use our internet application FedEx Billing Online at fedex.com if you are scheduled service. FedEx Express may accept certain shipments of animal heads and a registered user; or other parts for taxidermy if properly packaged. c. Submit your request via fedex.com/us/customersupport/email/express_ If approved by FedEx, we may accept animal carcasses, organs and other parts on ground.html (select Billing/Invoicing as the category). Your request for a an exception basis under the following conditions: rebill of transportation charges must include the current invoice number, 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). the FedEx tracking number, amount and the new FedEx account number 2. The shipper must have its packaging tested and pre-approved by FedEx that you want to rebill; or Packaging Design and Development for the type of animal carcass, organ or d. Submit the request via our automated interactive voice response system part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill the shipper to adequately package shipments for all temperature extremes and of transportation charges must include your FedEx account number, if any, handling conditions. the current invoice number, the FedEx tracking number and the new FedEx Exception: If the animal carcass, organ or part meets the definition of an infectious account number that you want to rebill. substance (UN 3373, Biological Substance Category B; UN 2814, Infectious Substances 3. A $20 special handling fee will be charged to you for any check or electronic Affecting Humans; or UN 2900, Infectious Substances Affecting Animals) as defined by funds transfer that is dishonored for any reason. the International Air Transportation Association (IATA) Dangerous Goods Regulations, I. Electronically captured data will be used for billing purposes in the event a billing then although approval from the FedEx Animal Desk is required, approval from FedEx copy of the airbill is not available at the time of billing. Packaging Design and Development is not required. Instead, the shipment must be J. Your payment must be accompanied by the remittance data that supports the offered per the current IATA Dangerous Goods Regulations, available at iata.org. Refer payment. Remittance data must include the FedEx invoice number and the associated to the Dangerous Goods section of these terms and conditions or call 1.800.GoFedEx amount(s) being paid on the FedEx invoice. Payment at the airbill level or tracking-number 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/ level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI Hazardous Materials Hotline for more information (outside the U.S. call 1.901.375.6806). section below. Contact your FedEx account executive for details and additional requirements. Payment should be sent using your remittance advice to one of the following: Billing (By FedEx Envelope) FedEx Lockbox 360353 A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx account Room 154-0455 number must appear on the airbill, and the account must be in good credit standing. The 500 Ross Street sender may request an initial rebilling to another party, but all subsequent rebills will be Pittsburgh, PA 15262 only to the sender. (See section H, Billing and Special Handling Fees.) B. “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D. (By U.S. Postal Service) service.) The recipient’s FedEx account number must be provided on the airbill at the Any customer not using electronic data interchange (EDI) or FedEx Billing Online time of shipment, or by the recipient at the time of delivery, and must be in good credit whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, standing. If an account number in good credit standing is not provided, the recipient PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: must pay for the shipment at the time of delivery. FedEx C. “Bill Third Party” means charges will be billed to someone other than the sender or P.O. Box 371461 recipient. Charges for shipments within the U.S. may be billed only to a third party in the Pittsburgh, PA 15250-7461 U.S. In order to choose this billing option, the FedEx account number of the third party must appear on the airbill at the time it is tendered and the account must be in good Any customer not using EDI or FedEx Billing Online whose billing address is in credit standing. AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should D. We reserve the right to verify the method of payment for any shipment and to refuse mail payment and remittance detail to: any shipment for which the method of payment cannot be verified. FedEx E. FedEx may consider payment type in determining pricing and discounts, and reserves P.O. Box 94515 the right to adjust discounts based on payment type. Palatine, IL 60094-4515

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(Billing, cont.)

Any customer not using EDI or FedEx Billing Online whose billing address is in 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: when your FedEx account is, or has been in the past, more than 60 days past due. FedEx 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, P.O. Box 660481 apply any overcharge amounts or other overpayments it agrees are owed to you Dallas, TX 75266-0481 against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service Any customer not using EDI or FedEx Billing Online whose billing address is in failure in the following ways: AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: a. Use our internet application FedEx Billing Online at fedex.com if you are a FedEx registered user; or P.O. Box 7221 b. Submit your request through the invoice adjustment feature at fedex.com; or Pasadena, CA 91109-7321 c. Submit the request via fedex.com/us/customersupport/email/express_ ground.html (select Billing/Invoicing as the category). All adjustment Customers who receive their invoices via FedEx Billing Online should mail their requests must state the reason an adjustment or refund is warranted and payment and remittance detail to: must provide the following: the FedEx account number (if any); the FedEx FedEx Billing Online tracking number; and the date of shipment; or P.O. Box 371599 d. Submit the request via our telephone invoice adjustment system at Pittsburgh, PA 15250-7599 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your K. If you receive invoices via EDI, your payment must be accompanied by electronic request via the telephone invoice adjustment system, the request must remittance data that includes the associated: state the reason an adjustment or refund is warranted and must provide • Bill-to account number(s). the following: the FedEx account number (if any); the FedEx tracking number; • Invoice number(s). and the date of shipment; or • Tracking number(s). e. Send your request to: • Amount(s) being paid. FedEx For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Revenue Services Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. 3965 Airways Boulevard Some invoice adjustment requests may also be transmitted electronically. Module G Payment for EDI invoices must be submitted electronically via electronic funds Memphis, TN 38116 transfer (EFT) or by sending a check payment to one of the following: A partial payment against an invoice is not considered a request for invoice (By FedEx Envelope) adjustment or notice of a refund request. FedEx ERS 8. We will not be liable for any invoice adjustment unless you comply with the Attn: Box 371741 notice requirements described above. The filing of a lawsuit against us does 500 Ross Street not constitute compliance with these notice provisions. Room 154-0455 For additional information or assistance regarding billing issues, contact Revenue Pittsburgh, PA 15250-7741 Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday Phone: 412.234.5494 through Friday. N. Additional Taxes. If a federal value-added, consumption or similar tax is applicable (By U.S. Postal Service) to your shipment, we reserve the right to add that amount to your shipping charges FedEx ERS without notice. We pay any applicable federal excise tax on the air transportation P.O. Box 371741 portion of our service. Pittsburgh, PA 15250-7741 O. The shipper and any other party who is liable for payment are responsible for all L. If you are interested in or have questions regarding any of our invoicing or payment reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx services rendered by us. Such costs include, but are not limited to, attorneys’ fees, 1.800.463.3339 (say “billing”), or access our internet application Manage My Account collection agency fees, interest and court costs. at fedex.com. P. At our sole discretion, FedEx may transfer and assign ownership of, and any rights M. Invoice Adjustments/Overcharges: to collect, any and all charges due and payable to us. 1. We reserve the right to audit shipments to verify service selection, shipment Q. FedEx will charge for the category of service selected by the shipper, notwithstanding weight and dimensions. Package shape and dimensions may change during any requests for a different delivery time or date, including but not limited to, requests transit, which can affect the package’s dimensional weight and surcharge made by the recipient using FedEx Delivery Manager. eligibility. If the service selected, weight entered or dimensions entered are incorrect or change during transit, we may make appropriate adjustments to the Cartage Agents shipment charges at any time. We provide pickup and delivery service to points within our primary service areas. 2. Default Billing. Senders are solely responsible for (i) accurately completing all Service outside our primary service areas may be provided through cartage agents. sections of the airbill, (ii) accurately entering shipment information into any For more information, please call Customer Service at 1.800.GoFedEx 1.800.463.3339 or electronic shipping device and (iii) providing original shipping labels with a unique Express Freight Customer Service at 1.800.332.0807. tracking number for each package in a shipment. If you fail to provide or correctly A. Our delivery commitment time and money-back guarantee policy apply only to the enter this information and documentation, you will be billed and agree to pay portion of the transportation handled directly by us (see the Money-Back Guarantee based on our estimate of the number of packages transported and either the Policy section). The delivery commitment time begins when the cartage agent tenders dimensional weight at the time of billing or a standard default weight-per-package the shipment to us and ends when a shipment is available for pickup by you or a cartage estimate, both of which will be determined by us at our sole discretion. If no agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment service is marked, we will send your shipment via FedEx Priority Overnight or by us for all purposes. Except as stated below for FedEx Express Freight shipments, we FedEx 1Day Freight, whichever is applicable. are not responsible for service failures as a result of cartage agent pickups or deliveries. 3. Our money-back guarantee policy governs and is the exclusive remedy for B. For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6) requests for refunds or credits related to service failures. (See the Money-Back and when FedEx arranges delivery by a cartage agent, our delivery commitment time Guarantee Policy section for applicable notice provisions and other conditions.) and money-back guarantee policy apply to both the portion of the transportation handled If the money-back guarantee is suspended or revoked, there is no remedy. directly by us and to the portion of the transportation handled by the cartage agent. 4. Requests for invoice adjustments due to an overcharge must be received within (See the Money-Back Guarantee Policy section.) For FedEx Express Freight shipments 60 days after the original invoice date (or ship date if prepaid by cash, check, originating in extended service areas (H4, H5, H6, H7) the delivery commitment time money order or credit card).

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FedEx Express Terms and Conditions U.S. Shipments

(Cartage Agents, cont.) begins when the cartage agent tenders the shipment to FedEx. M. You can file a claim in the following ways: C. For FedEx Express Freight shipments destined to H7 extended service areas, our 1. Submit claims online at fedex.com/us/claimsonline. delivery commitment time and money-back guarantee policy apply only to the portion 2. Send written claims, including the completed claim form and supporting of the transportation handled directly by us. The delivery commitment time ends when documentation, via the U.S. Postal Service or fax to: a shipment is available at the FedEx location for pickup by you or a cartage agent. We FedEx Cargo Claims Department are not responsible for service failures as a result of cartage agent pickups from, or P.O. Box 256 deliveries to, H7 extended service areas. Pittsburgh, PA 15230 D. If you elect to make arrangements for pickup or delivery directly with a cartage Fax: 1.877.229.4766 agent, you are responsible for all charges and fees assessed by the cartage agent. If you fax your completed claim form and supporting documentation, FedEx will The invoice you receive from us will reflect only our charges and fees. send you a confirmation letter by return fax. E. A special handling fee applies; see Rates in the FedEx Service Guide. 3. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain F. Cartage agents are independent contractors. They are neither employees nor agents a case number for your claim, then complete a print copy of the claim form. You of FedEx Express, and we are not responsible for any of their acts or omissions. may have to submit supporting documentation using FedEx Claims Online or the mailing address or fax number listed above. Claims N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE A. We must receive notice of a claim due to failure to properly collect or deliver DENIAL OF YOUR CLAIM. a C.O.D. payment within 21 calendar days after delivery of the shipment. We must receive notice of a claim due to damage (visible or concealed), delay (including spoilage Collect on Delivery (C.O.D.) Service claims) or shortage within 60 calendar days after delivery of the shipment. (See the A. We offer a collect-on-delivery service consisting of transportation of packages, Money-Back Guarantee Policy section for the time period to request a refund or credit collection of a payment instrument issued by or on behalf of the recipient and delivery of transportation charges due to a service failure.) We must receive notice of all other of a payment instrument to the shipper. The shipper is responsible for specifying on claims, including, but not limited to, claims for nondelivery or misdelivery, within nine the C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system or months after the package was tendered to FedEx Express for shipment. third-party electronic shipping system, the amount (the C.O.D. amount) and the form of B. Notice of claims for which you are seeking more than US$100 must be in writing. payment to be collected. We do not offer a cash-on-delivery service. All claims must be made within the time limits set forth previously. B. If the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collect C. Your notice of claim must include complete shipper and recipient information, as a cashier’s check, official check or money order. If the shipper marks UNSECURED well as the FedEx tracking number, date of shipment, number of pieces, and shipment PAYMENT, we will collect a personal check, certified check, cashier’s check, official weight. Failure to provide us with notice in the manner and within the time limits set check, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS, forth in paragraphs (A) through (B) will result in denial of your claim, and we will have CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANY no liability or obligation to pay your claim. The filing of a lawsuit does not constitute C.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will be compliance with these notice provisions. collected at the time of delivery. D. Written documentation supporting the amount of your claim must be delivered to us C. Performance of the C.O.D. service does not make us the agent of the shipper for any within nine months after the package was tendered to FedEx Express for shipment. Such purpose whatsoever, including, but not limited to, completion of the sale of the goods by documentation may include original purchase invoices, estimates or invoices for repair, the shipper to the recipient. If the recipient cannot be located or fails or refuses to pay expense statements, appraisals, final confirmation screen if online order with proof of the C.O.D. amount via the requested instrument, the shipment will be returned to the payment, or other records. These documents must be verifiable to our satisfaction. shipper, and no refund or credit of either the transportation charges or the C.O.D. charge E. We are not obligated to act on any claim until all transportation charges have will be given. been paid. The claim amount may not be deducted from these charges or from any D. Checks (including cashier’s, official, certified, business and personal checks) and outstanding balance owed to us. money orders for the C.O.D. amount will be collected at the shipper’s sole risk, including, F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability with as well as the right to retrieve the damaged package for inspection at a FedEx facility. respect to any such instrument. The terms and conditions applicable to the original shipment (including any declared E. The maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNT value) will govern the disposition of all claims in connection with the shipment, including IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. any claim relative to the retrieval, inspection or return of the package. When a package (See the Declared Value and Limits of Liability section.) is picked up for inspection, a receipt for the damaged package will be provided if F. The original transportation of packages, collection of the payment instrument and requested by the recipient. All of the original shipping cartons, packing and contents delivery of the payment instrument are considered a single shipment. The terms and must be made available for our inspection and retained until the claim is concluded. conditions in the Declared Value and Limits of Liability section are applicable to all FedEx reserves the right to request a self-inspection requiring proof of damage in the C.O.D. shipments. If no value is declared, our maximum liability will be the lesser of the form of photographs of the carton, inner packaging and damaged contents. If requested, C.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx Express this documentation must be delivered to us within nine months after the package was Freight service, if no value is declared, our maximum liability is the greater of US$100 tendered to FedEx Express for shipment. or US$1 per pound. G. Except in the case of concealed damage, receipt of the shipment by the recipient G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, without written notice of damage on the airbill is prima facie evidence that the shipment failure to collect the C.O.D. amount, failure to collect the specified form of payment, was delivered in good condition. collection of an instrument in the wrong amount, or failure or delay in delivering the H. We do not accept claims from customers whose packages were tendered to FedEx payment instrument is limited to the declared value, subject in every event to the through a package consolidator. (See the Package Consolidators [Including FedEx maximum declared-value limits and other limitations referenced above and in the Authorized ShipCenters] section.) Declared Value and Limits of Liability section. I. Shipment-status information is not intended or permitted to be used as the basis to H. If the shipper sends more than one package on a single C.O.D. airbill, the total file a claim. declared value for all of the packages must be written in the appropriate airbill section. J. Only one claim can be filed in connection with a shipment. Acceptance of payment Our maximum liability will be limited to the total value declared subject in every event of a claim shall extinguish any right to recover in connection with that shipment. to the maximum declared-value limits and other limitations referenced above and in K. In the event that a sender requests FedEx to bill the recipient or a third party for a the Declared Value and Limits of Liability section. shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the I. The payment instrument will be forwarded to the shipper via FedEx Standard payer’s waiver or other limitation will be imputed to the sender. Overnight where available, and otherwise via FedEx 2Day, and will be directed to the L. When we resolve a claim by paying full value for a shipment, we reserve the right to shipper’s address for the account number on which the C.O.D. shipment was shipped. pick up the package for salvage, and all rights, title to, and interest in the package shall Return C.O.D. service from Hawaii may be delayed one day due to transit time. vest with us. J. Our money-back guarantee policy applies to transportation charges as well as to the

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FedEx Express Terms and Conditions U.S. Shipments

(Collect on Delivery [C.O.D.] Service, cont.) additional charge for C.O.D. service and is the exclusive remedy for refund or credit of Cold Box Standard Duration; Medium Cold Box Standard Duration; Medium Cold these charges in the event of a service failure. See the Money-Back Guarantee Policy Box Extended Duration; Large Cold Box Standard Duration; and Large Cold Box section for complete conditions and limitations. When the money-back guarantee is Extended Duration. suspended or revoked, there is no remedy. Blood, urine and other specimens containing infectious substances are considered K. If 20 percent or more of a sender’s C.O.D. shipments are refused, or a sender dangerous goods and must not be shipped in the FedEx Clinical Pak. The shipper requests changes to the C.O.D. amount for 10 percent or more of its C.O.D. shipments, assumes sole responsibility for compliance with all applicable governmental regulations. FedEx has the option to revoke any discounts applicable to the sender’s account without For more information on FedEx guidelines, go to fedex.com/packaging and read our notice (including discounts for non-C.O.D. shipments) and to impose a special handling brochures on packaging clinical samples and Biological Substance, UN 3373 specimens. fee of US$30 per shipment. D. Shipments containing dangerous goods are not eligible for FedEx Express return L. C.O.D. transportation charges must be charged to the sender’s FedEx account number. options, except dry ice, which may be shipped using the FedEx Print Return Label and the M. C.O.D. is not available for shipments rated with FedEx One Rate pricing. FedEx Email Return Label. FedEx Express dangerous goods surcharges are not assessed on certain types of dangerous goods, and these may be shipped via FedEx Stamps. See Credit Terms the Dangerous Goods section at fedex.com for a list of dangerous goods that are not A. We do not provide individual consumer credit privileges. assessed a surcharge. B. As a condition of extending credit privileges, FedEx reserves the right to require E. FedEx Express does not accept dangerous goods shipments prepared exclusively business customers to provide current financial information, agree to bank draft for ground shipment. arrangements for payment on account, provide a security deposit or provide a bank F. FedEx is not required to add dry ice to packages in its system, nor to provide letter of credit. re-icing services. C. When credit privileges are extended, FedEx reserves the right to establish and G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval enforce a credit limit on your account. At our sole discretion, we may review and amend to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, a credit limit on your account. go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept D. The invoice date begins the credit term cycle, and payment is due within 15 days UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they from the invoice date. Failure to keep your FedEx account current will result in your must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express account being placed on cash-only status. This status may impair your ability to use our does not accept waste batteries or batteries being shipped for recycling or disposal, services, delay your shipments, and may result in the loss of any applicable discounts. including damaged or defective batteries (see IATA variation FX–04). E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE problem with an undeliverable dangerous goods shipment. If the recipient refuses PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY a package containing dangerous goods, or the package leaks or is damaged, it will IN SUCH CIRCUMSTANCES. be returned to the shipper, if possible. If the shipper refuses to accept the returned F. The shipper, and any other party who is liable for payment, is responsible for all shipment, or it cannot be returned because of leakage or damage due to faulty reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for packaging, the shipper is responsible for and agrees to reimburse and otherwise services rendered by us. Such costs include, but are not limited to, attorneys’ fees, indemnify FedEx for all costs, fees and expenses it incurs in connection with the cleanup collection agency fees, interest and court costs. and disposal of the package. The shipper agrees to indemnify FedEx for any and all G. Credit privileges will not be restored until you have paid all past-due balances in full costs, fees and expenses FedEx incurs as a result of the shipper’s failure to comply with and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect FedEx Dangerous Goods shipping requirements. such balances. FedEx may require you to secure the account with a form of payment as I. We have the right to refuse any package with an odor or any package that is wet a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if or leaking. If a dangerous goods shipment damages or contaminates any property, the all costs, fees and expenses are paid. shipper is solely responsible for and will reimburse and indemnify FedEx for any and H. Customers requesting removal from cash-only status must contact the Recovery all costs, fees, and expenses it incurs in connection with the cleanup of such damage Collections department at 1.800.506.7580. or contamination. I. At our sole discretion, we may apply payments made on your account to any unpaid J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse invoice issued on your account. dangerous goods at any location where they cannot be accepted in accordance with J. Requests for research or refunds of payment must be received within 60 days from applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx the date of payment. Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as Dangerous Goods noted below: A. All packages containing dangerous goods must comply with the International Civil 1. Biological Substance, Category B (UN 3373) shipments are allowed at select FedEx Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Office Print and Ship Center locations (contact your local FedEx Office Print and Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Ship Center for service availability) and may be placed in FedEx Drop Boxes. Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers 2. FedEx Express shipments containing permitted IATA Section II lithium batteries of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with are allowed at FedEx Office Print and Ship Center locations and may be placed in all FedEx Express variations listed in the current edition of the IATA Dangerous Goods FedEx Drop Boxes. Regulations. The shipper is responsible for complying with all packing requirements and K. The shipper must provide all required information and complete all boxes pertaining appropriate marking and labeling of the package, documentation, as well as compliance to dangerous goods on the FedEx airbill. Shippers utilizing electronic systems to ship with applicable local, state, and federal laws, regulations, ordinances and rules. The dangerous goods must select, as appropriate to the electronic system, the special shipper is also responsible for ensuring the recipient complies with all applicable local, services, handling or flag to indicate that their shipment contains dangerous goods. state and federal laws, regulations, ordinances and rules for applicable hazard classes. L. Note: We are required by law to report improperly declared or undeclared B. Shippers must comply with all applicable local, state and federal laws governing shipments of dangerous goods to the U.S. Department of Transportation (DOT). The packing, marking and labeling of shipments of blood and blood products, regardless of shipper may be subject to fines and penalties under applicable law. The DOT/Federal whether they are infectious. Aviation Administration (FAA) requires every shipper to have job-specific dangerous C. FedEx packaging may not be used to ship dangerous goods (including dry ice), with goods training prior to tendering a dangerous goods shipment to FedEx or another air the following exceptions: carrier. When individuals tender a shipment containing dangerous goods it must be 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes properly classified, packaged, marked, labeled and identified as dangerous goods, and and tubes; and include the correct dangerous goods documentation. 2. Biological Substance, Category B (UN 3373) shipments, which may be shipped M. Dangerous goods may not be rerouted to an address other than the original in the FedEx UN 3373 Pak, the FedEx Medium Clinical Box, the FedEx Large intended-recipient’s address provided by the shipper. (Note: Shipments may be made Clinical Box or the following FedEx Temp-Assure cold shipping boxes: Small available as hold for pickup at permissible locations or be returned to the sender.)

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FedEx Express Terms and Conditions U.S. Shipments

(Dangerous Goods, cont.)

N. We are required to maintain proper segregation of incompatible dangerous goods orders, gift cards and gift certificates, prepaid calling cards (excluding those that on all vehicles and aircraft. This necessity may cause the shipment to move on the next require a code for activation), bond coupons, and bearer bonds. available truck route or flight on which proper segregation can be maintained. 11. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. O. Accessible dangerous goods can be shipped via FedEx First Overnight Freight and 12. Guitars and other musical instruments that are more than 20 years old, and FedEx 1Day Freight to and from primary service areas only. Inaccessible dangerous goods customized or personalized musical instruments. can be shipped via FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight 13. Scale models (including, but not limited to, architectural models and dollhouses) and FedEx 3Day Freight to and from primary and extended service areas. and prototypes. P. For more information, see Shipping Dangerous Goods via FedEx Express at G. The maximum declared value for the contents of any FedEx Envelope or FedEx Pak fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous is US$500. Goods with a value (actual or declared) exceeding US$500 should not be goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” to shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to items connect to our Dangerous Goods/Hazardous Materials Hotline for assistance (outside shipped in the FedEx Clinical Pak or FedEx UN 3373 Pak.) the U.S. call 1.901.375.6806). H. When the shipper sends more than one package on an airbill, the total declared value for all the packages moving on the airbill must be written in the appropriate Declared Value and Limits of Liability section of the airbill. Our liability will be limited to the total declared value (not to (Not Insurance Coverage) exceed the per-package limit of US$500 or US$50,000 or the per-shipment limit of US$2,000, as described in this section). The declared value for each package will be A. The declared value of any package represents our maximum liability in connection determined by dividing the total declared value by the number of packages on the airbill with a shipment of that package, including, but not limited to, any loss, damage, unless you provide verifiable evidence supporting a different allocation. delay, misdelivery, nondelivery, misinformation, any failure to provide information, or I. If a multiple-piece shipment is tendered to FedEx skidded, stackable, forkliftable, misdelivery of information relating to the shipment. It is the shipper’s responsibility to banded and/or shrinkwrapped as a single freight handling unit, the maximum declared prove actual damages. Exposure to and risk of any loss in excess of the declared value value for that single freight handling unit is US$50,000 and not US$50,000 per package is assumed by the shipper. You may transfer this risk to an insurance carrier of your contained within that multiple-piece shipment. choice through the purchase of an insurance policy. Contact an insurance agent or J. The maximum declared value we offer for shipments tendered to FedEx using FedEx broker if you desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE Stamps purchased from anyone other than FedEx is US$100. OF ANY KIND. K. The maximum declared value for FedEx Print Return Label and FedEx Email Return B. With respect to U.S. express package services, unless a higher value is declared Label shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx and paid for, our liability for each package is limited to US$100. For each package Standard Overnight, FedEx 2Day A.M. and FedEx 2Day, and US$50,000 for FedEx 2Day exceeding US$100 in declared value, an additional amount will be charged for each Freight and FedEx 3Day Freight. The maximum declared value for FedEx ExpressTag US$100 in value or fraction thereof. See Rates in the FedEx Service Guide for details. shipments is US$50,000. We are not liable for any damage to a shipment or any claim C. With respect to FedEx Express Freight services, unless a higher value is declared arising out of the use of a return option unless the shipment was lost during delivery or and paid for, our liability for each freight handling unit is limited to US$100 or US$1 per there was visible damage noted by the FedEx courier at the time of delivery. We are not pound, whichever is greater. When the declared value exceeds the greater of US$100 liable for any concealed damage to items returned using FedEx Print Return Label, FedEx or US$1 per pound per shipment, an additional amount will be charged for each US$100 Email Return Label, FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by the (or fraction thereof) of additional declared value. See Rates in the FedEx Service Guide recipient without notice of damage on delivery is prima facie evidence that the shipment for details. was delivered in good condition. Our liability for any loss or damage will not exceed D. Except as limited below, the maximum declared value per package in any FedEx First the actual amount of the damage or the declared-value amount, whichever is lower. Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx All other terms and conditions related to FedEx Express claims regulations apply for 2Day or FedEx Express Saver shipment is US$50,000. The maximum declared value per shipments sent via a FedEx return option. shipment for FedEx SameDay is US$2,000. L. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED E. Except as limited below, the maximum declared value per each freight handling unit IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE in any FedEx First Overnight Freight, FedEx 1Day Freight, FedEx 2Day Freight or FedEx OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED 3Day Freight shipment is US$50,000. MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX F. Shipments (packages or freight) containing all or part of the following items are SERVICE GUIDE AS TO SUCH SHIPMENT. limited to a maximum declared value of US$1,000: M. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, 1. Artwork, including any work created or developed by the application of skill, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO taste or creative talent for sale, display or collection. This includes, but is not PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A limited to, items (and their parts) such as paintings, drawings, vases, tapestries, SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, limited-edition prints, fine art, statuary, sculpture and collector’s items. WHICHEVER IS LESS. 2. Film, photographic images (including photographic negatives), photographic N. The shipper is responsible for accurately completing the airbill or other shipping chromes and photographic slides. documents, including completion of the declared-value section. We cannot honor 3. Any commodity that by its inherent nature is particularly susceptible to damage requests to change the declared-value information on the airbill. or the market value of which is particularly variable or difficult to ascertain. O. See the Liabilities Not Assumed section for other limitations and exclusions on 4. Antiques, or any commodity that exhibits the style or fashion of a past era and our liability. whose history, age or rarity contributes to its value. These items include, but are P. Additional restrictions may apply to a shipment if sent pursuant to an airline not limited to, furniture, tableware and glassware. interline agreement. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, Q. In the event that FedEx Office procures, accepts tender of, performs, or otherwise china, crystal, glass, framed glass, and any other commodity with similarly undertakes the transportation, delivery or release of a package by FedEx Express, fragile qualities. whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, 6. Plasma screens. limitation and liberty of whatsoever nature contained in these terms and conditions or 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, otherwise available to FedEx Express as if such provision were expressly for its benefit. mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. Delivery Signature Options 9. Precious metals, including, but not limited to, gold and silver bullion or dust, FedEx offers Delivery Signature Options for shippers. Not available for all shipments or precipitates, or platinum (except as an integral part of electronic machinery). to all destinations. 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money 1. From someone at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or

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FedEx Express Terms and Conditions U.S. Shipments

(Delivery Signature Options, cont.) 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager to F. The shipper and recipient are required to comply with all applicable government authorize release of the package without anyone present. regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, If delivery cannot be completed in these ways, FedEx may reattempt delivery. Tobacco, Firearms and Explosives can provide assistance. B. Direct Signature Required. FedEx will obtain a signature from someone at the G. FedEx Express will transport ammunition when packed and labeled in compliance delivery address. If no one is at the address, FedEx may reattempt delivery. with local, state and federal law, and the Dangerous Goods section of this Service C. Adult Signature Required. FedEx will obtain a signature from someone at least Guide. Ammunition is an explosive and must be shipped separately as dangerous goods. 21 years old (government-issued photo identification required) at the delivery address. You agree not to ship loaded firearms or firearms with ammunition in the same package. If there is no eligible recipient at the delivery address, FedEx may reattempt delivery. D. Shipments to residential addresses may be released without obtaining a signature. Fuel Surcharge If you require a signature for a residential shipment, select one of the Delivery We reserve the right to assess fuel and other surcharges on shipments without notice. Signature Options. The duration and amount of any surcharge will be determined at our sole discretion. E. Indirect Signature Required is not available for shipments to nonresidential addresses. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined F. Choosing a delivery signature option overrides a signature release. (See the by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. Signature Release section.) G. FedEx will assess the delivery signature charge if the shipper requests the Delivery Inspection of Shipments and Identification Requirement Signature Option, even if a signature is not obtained, the option requested is not We may, at our sole discretion, open and inspect any shipment without notice. We may, available or FedEx is unable to provide a copy of the signature obtained at delivery. at our sole discretion, require the shipper to provide their government-issued photo H. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and identification prior to tendering a package to FedEx. Rerouting sections. Liabilities Not Assumed Dimensional Weight (Volumetric Weight) FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE Transportation charges may be assessed based on dimensional weight, which is a DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW OR volumetric standard. Dimensional-weight pricing is applicable on a per-package or SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. per-shipment basis to all shipments in customer packaging. FedEx packaging may also In no event shall FedEx Express, including, without limitation, agents, contractors, be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual employees and affiliates, be liable for any special, incidental or consequential damages, weight, charges based on the dimensional weight will be assessed. Customers who fail including, without limitation, loss of profits or income, whether or not FedEx Express had to apply the dimensional-weight calculation to a package may be assessed dimensional- knowledge that such damages might be incurred. weight charges from FedEx. See the Dimensional Weight description in the Fees and We will not be liable for, nor will any adjustment, refund or credit of any kind be Other Shipping Information section of the FedEx Service Guide for additional details. given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: Extra-Large Packages A. The act, default or omission of any person or entity, other than FedEx, including Pieces weighing less than 151 lbs. that exceed 165 inches in length and girth those of any local, state or federal government agencies. combined (“extra-large” packages) may be accepted as FedEx Express Freight U.S. B. The nature of the shipment, including any defect, characteristic or inherent vice of shipments. These pieces do not have to be palletized (skidded), stackable or forkliftable. the shipment. Dimensional-weight pricing is applicable on a per-freight-handling-unit basis for C. Your violation of any of the terms and conditions contained in the FedEx Express extra-large packages. The chargeable weight is the greater of the actual weight or Terms and Conditions, as amended or supplemented, or on an airbill, including, but not dimensional weight for extra-large packages and is applied on a per-freight-handling-unit limited to, the improper or insufficient packing, securing, marking and addressing of basis. Each freight handling unit is also subject to a minimum billable weight of 151 lbs. shipments, or use of an account number not in good credit standing, or failure to give regardless of its actual weight. notices in the manner and time prescribed. The length and girth of a package is length plus (2 times the height) plus (2 times D. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, the width). If the dimension includes a fraction, a fraction of one-half or greater will be but not limited to, acts of terrorism, public authorities acting with actual or apparent rounded up to the next whole number; less than one-half will be rounded down to the authority, authority of law, local disputes, civil commotion, hazards incident to a state of next whole number. war, local or national weather conditions, national or local disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any Firearms entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions A. FedEx Express will transport and deliver firearms, antique firearms and replica or shortages caused by pandemic conditions or other public health event or circumstances, firearms, all as defined by the United States Gun Control Act of 1968, as well as natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), muzzleloaders and black powder firearms (collectively “firearms”), between areas conditions that present a danger to our personnel, and disruption or failure of served in the U.S., but only between: communication and information systems (including, but not limited to, our systems). 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; E. Our compliance or noncompliance with verbal or written delivery instructions from law enforcement agencies of the U.S. or any department or agency thereof; and the sender, recipient or persons claiming to represent the shipper or recipient, including law enforcement agencies of any state or any department, agency or political requests made by the recipient for delivery options using FedEx Delivery Manager. subdivisions thereof; or F. Our compliance or noncompliance with any request to intercept a shipment in transit, 2. Where not prohibited by local, state and federal law, from individuals to licensed or to prevent delivery. importers, licensed manufacturers or licensed dealers (and return of same). G. Damage or loss of articles packaged and sealed by the sender or by person(s) B. If your shipment contains firearms, select the Direct Signature Required or Adult acting at the sender’s direction, provided the seal is unbroken at the time of delivery, Signature Required Delivery Signature Option, depending on the requirements of your the package retains its basic integrity, and the recipient accepts the shipment without shipment. See the Delivery Signature Options section for details. Firearms shipments noting the damage on the delivery record. are not eligible for signature release or indirect delivery. H. Erasure of data from or the loss or irretrievability of data stored on magnetic C. Firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannot tapes, files or other storage media, or erasure or damage of photographic images or ship or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx Drop Box. soundtracks from exposed film. Firearms shipments are not eligible to be held at Hold at Location facilities. I. The loss of any personal or financial information including, but not limited to, social D. Upon presenting the package for shipment, the person tendering the shipment to security numbers, dates of birth, driver’s license numbers, credit card numbers and FedEx Express is required to notify FedEx Express that the package contains a firearm. financial account information. The outside of the package must not be marked, labeled or otherwise identify that the J. Our inability to provide a copy of the delivery record or a copy of the signature package contains a firearm. obtained at delivery. E. The shipper and recipient must be of legal age as identified by applicable law. K. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up”

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(Liabilities Not Assumed, cont.) markings), “fragile” labels or other special directions concerning packages. JJ. FedEx will not be liable for the failure to provide any services or service options L. Your failure to ship goods in packaging approved by us prior to shipment where such where our records do not reflect that the services or service options were selected by prior approval is recommended or required. the shipper. M. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser KK. Your use of FedEx customer automation systems or software versions that are tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for no longer supported by FedEx, or your failure to update or upgrade FedEx customer specimens, and glass containers such as those used in laboratory test environments. automation hardware or software as provided or directed by FedEx from time to time. N. Your use of an incomplete, inaccurate or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing Limitations on Legal Actions instructions on shipping documentation. Any right you might have to damages, refunds, credits, recovery of reliance interests, O. Our failure to notify you of any delay, loss or damage in connection with your disgorgement, restitution, injunctive relief, declaratory relief or any other legal or shipment or any inaccuracy in such notice. equitable relief whatsoever against us under any cause of action arising from the P. Performance of any services will not constitute FedEx as the shipper’s or anyone’s transportation of any package pursuant to the FedEx Service Guide shall be extinguished agent for any purpose. unless you file an action within one year from the date of delivery of the shipment or Q. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or from the date on which the shipment should have been delivered. other items when not enclosed in outer packaging, or other general shipping containers Any right that you might have to damages, refunds, credits, recovery of reliance caused by adhesive labels, soiling or marking incidental to transportation. interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal R. The shipment of perishables, unless shipped in accordance with the Perishables or equitable relief whatsoever against us under any cause of action arising from the section of these terms and conditions. transportation of any package pursuant to the FedEx Service Guide shall be extinguished S. The shipper’s failure to provide accurate delivery address information. unless you first comply with all applicable notice periods and requirements in these terms T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. and conditions including, but not limited to, the periods and requirements for providing U. The shipment of any alcoholic beverages or firearms if you fail to comply with the notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and applicable terms and conditions. we understand that timely and complete compliance with such notice periods and V. Damage to computers, or any components thereof, or any electronic equipment when requirements is a contractual condition precedent to your right to any relief whatsoever, shipped in any packaging other than: and you must plead compliance with those conditions precedent on the face of any 1. The manufacturer’s original packaging, which is undamaged and has retained a complaint that you file against us. You and we agree that FedEx cannot be considered to good, rigid condition. have breached any obligation to you unless or until we wrongfully deny a claim submitted 2. Packaging that is in accordance with the FedEx packaging guidelines available to us pursuant to the notice periods and requirements contained in these terms and online at fedex.com/packaging. conditions. Finally, you and we agree that you will comply with applicable notice periods 3. FedEx laptop packaging, for shipments of laptop computers. and requirements even if you believe that such compliance will not result in relief from us 4. FedEx small electronic device packaging, for shipments of cell phones, handheld or if you lack knowledge regarding whether such compliance will result in relief from us. computers, MP3 players and similar items. You agree that you will not sue us as a class plaintiff or class representative, join as 5. FedEx tablet packaging, for shipments of tablet computers. a class member, or participate as an adverse party in any way in a class-action lawsuit W. Any shipment containing a prohibited item. (See the Prohibited Items section.) against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an X. Our provision of packaging, advice, assistance or guidance on the appropriate individual plaintiff. packaging of shipments unless such advice, assistance or guidance has been approved To the extent that any court finds that state rather than federal law applies to any in writing by FedEx Packaging Design and Development and the writing expressly provision of this contract, the controlling law is the substantive law of the state in which accepts liability in the event of a damaged shipment. you tendered your shipment to us. Y. Failing to meet our delivery commitment for any shipments with an incomplete or The performance of any services does not make us an agent of the shipper or any incorrect address. (See the Undeliverable Shipments section.) third party for any purpose. Z. Failing to deliver or not attempting to deliver a package within the delivery commitment time, if the shipper or recipient requested a later delivery or informed Money-Back Guarantee Policy FedEx that the recipient location is closed during the originally scheduled delivery time. We offer a money-back guarantee for our services. This guarantee can be suspended, AA. The failure to properly designate a delivery address as a Residential Delivery or modified or revoked at our sole discretion without prior notice to you. Commercial Delivery, including delivery addresses that were processed through any A. Money-Back Guarantee. At our option, we will, upon request, either refund or address verification function or program. credit your transportation charges in the event of a service failure (which means delivery BB. Failing to obtain the signature option requested for shipments using FedEx Delivery of your package 60 seconds or more after the published delivery commitment time for Signature Options. (See the Delivery Signature Options section.) the selected service and destination, except as otherwise described in these terms CC. Any package where FedEx records do not reflect that the package was tendered and conditions). This money-back guarantee is your exclusive remedy in the event of a to FedEx by the shipper. service failure for the recovery of all or any portion of the FedEx charges for a shipment. DD. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing If the money-back guarantee is suspended, there is no remedy or recovery of charges system, internet shipping device or any other electronic shipping method used to ship for a service failure. There are no delivery commitments for shipments on which the a package, when the shipment is not tendered to FedEx. If you fail to do so and seek money-back guarantee is suspended. a refund, credit or invoice adjustment, you must comply with the notice provisions B. Limitations. The following limitations apply: in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any 1. Credits for transportation charges will be applied to the payer’s account only, and refund, credit or adjustment unless you comply with those notice provisions. refunds will be made payable to the payer only. EE. Damages indicated by any shockwatch, tiltmeter or temperature instruments. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored FF. Shipments released without obtaining a signature at residential addresses. when the request is made by, or the information utilized to determine the status (See the Delivery Signature Options and Signature Releases sections.) of the package is determined by, a third party other than the payer of the charges. GG. Shipments released without obtaining a signature at nonresidential addresses 3. Only one refund or credit is permitted per package. In the case of multiple-piece when release has been authorized by the shipper or recipient. (See the Delivery shipments, the money-back guarantee applies to each package in the shipment. Signature Options section.) If a service failure occurs for any package within the shipment, a refund or HH. Loss or damage to alcohol shipments unless an approved packaging type is used credit will be given only for the portion of the transportation charges applicable or FedEx Packaging Design and Development has preapproved your packaging prior to to that package. shipment. See the Alcoholic Beverages section for further information. 4. The money-back guarantee for package services destined for areas outside our II. Dangerous-goods shipments that the shipper did not properly declare, including primary service areas applies only to the portion of the transportation provided proper documentation, markings, labels and packaging. FedEx Express will not pay a directly by us. The money-back guarantee for FedEx Express Freight services destined claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee for areas outside our primary service areas applies to the portion of the transportation does not apply. provided directly by us and may also apply to the portion of the transportation

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(Money-Back Guarantee Policy, cont.) provided by the cartage agent (see the Cartage Agent section for details). Overweight Packages 5. Shipments scheduled for delivery on a holiday will be delivered the next If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered business day. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day) into any electronic shipping device as either FedEx First Overnight, FedEx Priority may cause delivery delays. In both circumstances, the delivery commitment for Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx 2Day or FedEx Express application of the money-back guarantee policy will be extended for a period Saver, then we may audit and correct the service to an available FedEx Express Freight equal to the length of the holiday. service. Terms and conditions of the applicable FedEx Express Freight service will apply. 6. If a delivery later than the original delivery commitment time is requested by If a package weighing more than 150 lbs. is inadvertently tendered for FedEx First the shipper or recipient before the first delivery attempt is made, the delivery commitment time for application of the money-back guarantee policy will be Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day A.M., FedEx adjusted to account for the requested delivery date and/or time. 2Day or FedEx Express Saver, an additional charge of US$2 per pound will be assessed 7. If the shipper or recipient informed FedEx that the recipient location is closed on for each pound in excess of 150 lbs. If a package weighing more than 150 lbs. is a certain day or at a certain time, the delivery commitment time for application inadvertently tendered for FedEx Priority Overnight or FedEx 2Day to or from Puerto of the money-back guarantee policy will be the next business day at the delivery Rico, an additional charge of US$2.25 per pound will be assessed for each pound in commitment time for the service originally selected. excess of 150 lbs. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: Package Consolidators (Including FedEx Authorized 1. We provide you with proof of timely delivery, consisting of the date and time of ShipCenter Locations, and FedEx ShipSite Locations delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted at Office Depot and OfficeMax) from circumstances described under the Liabilities Not Assumed section. Package Consolidators are responsible for complying with all applicable requirements in 2. The service failure resulted, in whole or in part, from any of the circumstances these terms and conditions. described under the Liabilities Not Assumed section. If you tender packages to a Package Consolidator instead of to us directly, the 3. The payer’s FedEx account number was not in good credit standing, or payment following limitations apply: instructions were invalid, and delivery was delayed until payment arrangements A. Package Consolidators are not agents of FedEx, and we are not responsible for any were secured. errors or omissions made by them. 4. The shipment was scheduled for delivery on the Wednesday immediately prior B. Package Consolidators may submit claims for refunds or credits for shipping charges to Thanksgiving via any FedEx Express U.S. or FedEx Express Freight U.S. service, under the money-back guarantee policy. Neither the person or entity tendering the and was delivered within 90 minutes of the published delivery commitment time package to the Package Consolidator nor the recipient is eligible for refunds or credits for the selected service and destination. under the money-back guarantee policy. 5. The shipment was scheduled for delivery during the seven calendar days before C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Christmas Day via any FedEx Express U.S. or FedEx Express Freight U.S. service, Package Consolidator must first enter into a Packaging and Pricing Agreement or a and was delivered by the end of the day on the published delivery commitment FedEx Authorized ShipCenter Agreement with FedEx. date for the selected service and destination. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, 6. The shipment was rerouted from the delivery address to a Hold at Location address. but they are not required to. Package Consolidators set their own rates for reselling 7. The shipment was undeliverable or returned. FedEx services. 8. The shipment contained dangerous goods or dry ice. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged 9. The shipment was delayed due to an incorrect address or ZIP code or the or delayed shipments tendered to a Package Consolidator, as the Package Consolidator unavailability or refusal of an appropriate or eligible person to accept delivery is the shipper of these packages. Package Consolidators are independently owned and or sign for the package. operated businesses. 10. The shipment was delayed due to security or other regulatory delays, including F. See the Package Consolidator representative for information regarding rates and permanent, regular, or daily security procedures at the recipient location. services and the terms and conditions of carriage. Inquiries or claims regarding shipments D. Refund or Credit Requests. To qualify for a refund or credit due to a service tendered to a Package Consolidator must also be directed to the Package Consolidator. failure, you must notify us of the service failure and request a refund or credit of your G. As directed by FedEx, Package Consolidators must require a government-issued transportation charges in compliance with the conditions listed below. If you do not photo ID to validate the identity of their customer and must keep a record of the name comply with these conditions, you are not entitled to receive a refund or credit and and address on the ID of their customer for each package. cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service Package Restrictions (Size and Weight) failure in the following ways: The maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches a. Use our internet application FedEx Billing Online at fedex.com if you are a in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less registered user; or and exceed 96 inches in length or 130 inches in length and girth will be considered b. Submit your request through the invoice adjustment feature at fedex.com; or “oversize” packages. Oversize packages will be rated based on the greater of the c. Submit the request via our telephone invoice adjustment system at package’s actual rounded weight or dimensional weight, subject to a 90-lb. minimum 1.800.GoFedEx 1.800.463.3339 (say “billing”). billable weight. In addition, an oversize charge will apply; see Rates in the FedEx d. For FedEx SameDay or FedEx SameDay Freight requests, submit your request Service Guide. via our telephone billing option at 1.800.399.5999. Packages that exceed 119 inches in length and 165 inches in length and girth Note: Requests for a refund of FedEx Delivery Manager delivery-option fees may be refused or, if found in the express package network, may be considered for must be made by the recipient online at fedex.com/billingadjustment. See FedEx transportation at our sole discretion. These packages also will be rated based on the Delivery Manager Terms in the fedex.com Terms of Use. greater of the package’s actual rounded weight or dimensional weight, subject to a 2. Your notification of a service failure must include your FedEx account number, if 90-lb. minimum billable weight, and an oversize charge will apply. any; the FedEx tracking number; and the date of the shipment. The length and girth of a package is length plus (two times the height) plus (two 3. All requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or times the width). If the dimension includes a fraction, a fraction of one-half or greater within 15 calendar days from the ship date if you are paying by credit card or will be rounded up to the next whole number; less than one-half will be rounded down in advance by cash, check or money order. to the next whole number. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an Packaging and Marking unpaid charge with your payment is not considered a request for an invoice A. You must comply with all applicable local, state and federal laws, including those adjustment or notice of a refund request if the reason relates to a service failure. governing packing, marking and labeling for all shipments.

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(Packaging and Marking, cont.)

B. All packages must be prepared and packed by the shipper for safe transportation packaging such shipments for longer transit times is required. We recommend that you with ordinary care in handling in an express-transportation environment. Any ship perishable items via FedEx First Overnight, FedEx Priority Overnight, FedEx First articles susceptible to damage as a result of conditions that may be encountered in Overnight Freight or FedEx 1Day Freight, and have your proposed packaging evaluated by transportation, such as changes in temperature or atmospheric pressure, must be FedEx Packaging Design and Development. Information on how to submit your packaging adequately protected by proper packaging. Each shipment must be legibly and durably for evaluation is available at fedex.com/packaging. Your failure to use proper packaging marked with the name, address and ZIP code of both the shipper and the recipient. releases us from any liability for spoiled perishables that we would otherwise assume Packages cannot be wrapped in kraft paper. (see the Liabilities Not Assumed section). C. You must use FedEx packaging or new corrugated boxes in good, rigid condition large enough to allow cushioning of contents on the top, bottom and sides. For guidelines Pharmaceuticals on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed You are responsible for complying with all applicable local, state and federal laws, into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages and protrusions wrapped, and the address label must be secured using the tie-on tag or containing pharmaceuticals must not have labels, markings or other written notice that the tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive a pharmaceutical is contained within. Select the Direct Signature Required Delivery tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, Signature Option if you require FedEx to obtain a signature from someone at the delivery plastic cases, computer cartons or similar types of items whose outer finish might be address, or the Adult Signature Required Delivery Signature Option if you require an damaged by adhesive labels, soiling, marking or other types of surface damage that adult signature for delivery. See the Delivery Signature Options section for details. is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels and rollers must be removed or packaged. Pickup and Delivery D. FedEx Express Saver shipments cannot use the FedEx Small Box, FedEx Medium A. We do not offer a restricted-delivery service and may deliver to someone other than Box, FedEx Large Box, FedEx Extra Large Box or FedEx Tube, unless rated with FedEx the person or entity named as the recipient. We also may make an indirect delivery. One Rate pricing. Indirect delivery is a completed delivery to an address or location other than the address E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer on the airbill and includes shipments delivered via Indirect Signature Required service. container unless tested and approved for acceptance by FedEx Packaging Design Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package addresses and Development. Information on how to submit your packaging for testing is available must include the complete street address and ZIP code of the recipient. at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine B. If our first delivery attempt of a shipment to a non-residential address is unsuccessful, and other non-infectious liquid clinical specimens must be shipped inside a sturdy we may make two additional attempts on the following two consecutive business days. outer packaging. If a package still cannot be delivered, we may hold it for two additional business days F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be and may research its status with the sender, recipient, or both, and receive further returned to the sender if possible. If the sender refuses to accept the returned shipment instruction. After that time, we will return it to the sender as undeliverable. or it cannot be returned because of leakage, or damage due to faulty packaging, the C. Shipments to hotels, hospitals, government offices or installations, university shipper is responsible for and will reimburse FedEx for all costs and fees of any type campuses, or other facilities that utilize a mailroom or other central receiving area will be connected with the legal disposal of the shipment, and all costs and fees of any type delivered to the central receiving area, unless otherwise authorized and approved by FedEx. connected with cleanup of any spill or leakage. D. Any person scheduling a pickup other than the sender must provide a FedEx account G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. number in good credit standing; otherwise, the pickup must be scheduled by the sender. Packages containing wet ice must be prepared to prevent the leakage of any liquid, We require a minimum of two hours from the time the shipment(s) will be ready to regardless of package orientation. For additional wet-ice packaging requirements, refer make the pickup. (Contact FedEx Customer Service for the specific lead times required.) to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. Repeated pickup attempts without packages being ready may result in the cancellation H. FedEx reserves the right to request a shipper to submit a representative sampling of of pickup privileges. the packaging for inspection and testing. If the shipper fails to comply with our request E. Proof of pickup is available upon request. You must provide the pickup number to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be or FedEx tracking number (also known as the airbill number). We will not provide proof liable for any damages due to improper packaging. of pickup unless you provide this information. I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s F. At our sole discretion, we may refuse to pick up or deliver a shipment (package or packaging requirements due to your pattern or practice of insufficient packaging. Claims freight), or use alternative pickup or delivery arrangements, to maintain the safety of our for damage or loss associated with an identified pattern or practice of insufficient employees and in cases in which we believe that our services may be used in violation packaging will be denied. Any such claim filed related to your shipments will not be of local, state or federal laws. paid, regardless of which party files the claim, unless the claimant can establish that G. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. the loss or damage did not result from a failure to use proper packaging. FedEx will H. Pickup and delivery may not be available in all areas. continue to deny such claims until we determine that you have ceased the pattern or I. A return pickup surcharge applies for FedEx Print Return Label, FedEx Email Return practice of failing to adhere to the packaging requirements. Nothing in this paragraph Label and FedEx Express Billable Stamp shipments. is intended to limit FedEx’s right to deny a claim where the shipment in dispute is found J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, to have improper packaging. contact the recipient to obtain delivery instructions, or to notify them that a delivery is J. Information on how to submit your packaging for testing or evaluation, and tips on scheduled, that a delivery has been completed or that a shipment is available for pickup packaging specific commodities (including automotive and mechanical parts, computers at a Hold at Location facility. FedEx may also accept requests for delivery options from a and perishables), are available at fedex.com/packaging. recipient using FedEx Delivery Manager. K. For FedEx Express Freight shipments, freight must be on a skid, pallet or other K. At its discretion, FedEx may not deliver or attempt delivery within the delivery forkliftable base. Boxes should be stacked squarely on the skid without hanging over commitment time of the service requested, if the shipper or recipient requested a later the edge, and the weight should be distributed evenly on the skid to avoid excess weight delivery or informed FedEx that the recipient is closed during the delivery commitment being placed on materials inside the cartons. Use 70-gauge stretch wrap and pass a time. In this situation, charges will be assessed based on the service initially selected minimum of two bands (tightly secured) through the skid voids and around all cartons. by the shipper. The shipper or payer is responsible for communicating with the recipient L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx regarding requested later delivery times and is responsible for knowing the days and 1.800.463.3339 (say “order shipping supplies”). times that the recipient location can accept FedEx deliveries. L. If a shipper tenders packages that substantially exceed the number, type, size and/ Perishables or weight of packages tendered on average for the location by the shipper throughout Shipments containing perishable articles must be packaged for a minimum transit the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx time of at least 12 hours greater than our delivery commitment time for the shipment. Money-Back Guarantee, if applicable, or adjust commitment times. Perishables coming from Hawaii to the continental U.S. must be packaged for additional M. We reserve the right to assess a Residential Delivery surcharge on any shipment transit time. Shipping perishable articles over a weekend or holiday is discouraged, and delivered to a home or private residence, including locations where a business is

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(Pickup and Delivery, cont.) operated from a home, or on any shipment in which the shipper has designated the – Firearms. delivery address as a residence, including shipments where the delivery location has – Live animals, regardless of any approval as provided in the Animals, been designated as Residential Delivery in error. Ornamental Marine Life (Including Live Fish) and Animal Carcasses section. Edible seafood is accepted; see (b) above. Plants and Plant Materials – Plants and plant materials. You must ship plants and plant materials, including seedlings, plant plugs and cut Notwithstanding any other provision of the FedEx Service Guide, we are not liable for flowers, in accordance with applicable local, state and federal laws. Packages containing delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to these items may be inspected by government agencies, which may result in a delay in indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the delivery or seizure by government inspectors. FedEx Express is not liable or responsible shipper’s violation of any local, state or federal laws or regulations or from tendering any for damage, refunds or credits resulting from such delays or seizures. (See the Liabilities prohibited item for shipment. Not Assumed and Money-Back Guarantee Policy sections.) See guidelines on packaging specific commodities at fedex.com/packaging. Proof of Delivery A. We will, when available, provide proof-of-delivery information for packages delivered Prohibited Items within our primary service areas when requested by the sender, recipient or third-party You are prohibited from tendering the following items for shipment, and you agree not payer within 18 months of the shipping date. We assume no liability for our inability to do so: to provide a record of the proof of delivery. We assume no liability for our inability to a. Cash and currency. provide documentation of the proof-of-delivery phone call for FedEx SameDay service. b. Live animals, except as provided in the Animals, Ornamental Marine Life (Including B. When available, we may also provide an image of the signature proof of delivery Live Fish) and Animal Carcasses section. (Edible seafood, such as live lobsters, online at fedex.com. We will, when available and when requested by the sender, crabs or other types of fish and shellfish for human consumption, is acceptable, recipient or third-party payer, provide an image of the recipient’s signature along with provided the shipper is in compliance with all local, state and federal laws.) other delivery information that is available in electronic form. The signature proof c. Animal carcasses, except as provided in the Animals, Ornamental Marine of delivery is available online at fedex.com or via FedEx Ship Manager software or Life (Including Live Fish) and Animal Carcasses section. (This restriction does electronic data interchange (EDI). If requested, we will send to the shipper, recipient not apply to properly packaged meat or poultry products intended for human or third party a copy of the signature proof of delivery via fax, or via FedEx Standard consumption.) Overnight Envelope for a special handling fee (see Rates in the FedEx Service Guide d. Human corpses, human body parts, human embryos, or cremated or disinterred for details). human remains. C. For FedEx SameDay service, we will, if requested, phone the shipper to provide the e. Shipments that require us to obtain a local, state or federal license for their time of delivery and name of the person who received the delivery. Two attempts are transportation. made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no f. Shipments that may cause damage or delay to equipment, personnel or further obligation to the customer with respect to proof of performance. other shipments. g. Items resembling a bomb, hand grenade or other explosive device, except as Rate Quotations provided in the Dangerous Goods section. This includes, but is not limited to, Rates and service quotations provided to you by FedEx, including but not limited to, inert products such as novelty items, training aids and works of art. rates and service quotations provided by our employees, agents, interactive voice h. Bump fire stocks and other rapid-fire trigger activators. response systems and customer automation platforms are estimates and will be based i. Ghost guns and other firearms not containing a serial number. upon information provided by you, but final rates and service charges may vary from j. Any firearm or other weapon manufactured using a 3-D printing machine. the quotes based upon the characteristics of the shipment actually tendered to us and k. 3-D printing machines designed, or that function exclusively, to manufacture firearms. the application of these terms and conditions. Any conflict or inconsistency between l. L ottery tickets and gambling devices where prohibited by law. the FedEx Service Guide and other written or oral statements or quotes (except those m. Hazardous waste. This includes, but is not limited to, used hypodermic needles found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning or syringes transported for sterilization, recycling, disposal or for any other the rates, features of service, and terms and conditions applicable to FedEx Express purpose, or other medical waste. service will be controlled by the FedEx Service Guide, as modified, amended, changed n. Packages that are wet, leaking or emit an odor of any kind. or supplemented. We are not liable for, nor will any adjustment, refund or credit of any o. Live insects. kind be made, as a result of any discrepancy in any rate or service quotation made prior p. Shipments or commodities that are prohibited by applicable local, state or to tender of the shipment and the rates, and other charges that we invoice to you. Rates federal law. quoted will vary depending on whether (1) the shipper is a FedEx account holder and q. Counterfeit goods, including, but not limited to, goods under a trademark that (2) the shipper has discounts applied to his or her account. is identical to or substantially indistinguishable from a registered trademark, • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx without the approval or oversight of the registered trademark owner (also account, do not have discounts applied to their account and if they charge their commonly referred to as “fake goods” or “knock-offs”). shipping to their account. r. Tobacco and tobacco products, including but not limited to cigarettes, cigars, • Shippers will be quoted Account-Specific Rates if they have a valid FedEx loose tobacco, smokeless tobacco, hookah or shisha. account, have discounts applied to their account and if they charge their shipping s. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana to their account. intended for recreational or medicinal use and cannabidiol (“CBD”); any product • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that contains any amount of tetrahydrocannabinols (“THC”), except as set out in that are paid for by cash, check, debit or credit card instead of being charged to 21 CFR 1308.35; and synthetic cannabinoids. a valid FedEx account. t. Hemp plants, hemp leaves, hemp oil, hemp seed oil and CBD derived from hemp. • Shippers may request FedEx One Rate pricing for qualifying FedEx Express u. Any substance that has not been approved for a medical use by the U.S. Food shipments as an alternative to FedEx Standard List Rates, Account-Specific and Drug Administration and also has been listed as a Drug or Chemical of Rates or FedEx Retail Rates. See the FedEx One Rate information in the Find Concern by the U.S. Drug Enforcement Administration, including, but not limited Your Rate section of this Service Guide for details. to, kratom and Salvia divinorum. v. Waste or garbage for disposal. Refusal or Rejection of Shipments w. These additional items are prohibited by FedEx SameDay and FedEx SameDay We reserve the right to refuse, hold or return any shipment and may do so at our sole Freight: discretion and without liability to us. We will execute that right when (but not limited – Alcoholic beverages. to cases in which): (1) the shipment may cause damage or delay to other shipments, – Dangerous goods, including Common Fireworks (Division 1.4 explosives). Dry property or personnel; (2) the shipment is likely to sustain damage or loss in transit ice and Biological Substance, Category B (UN 3373) shipments are accepted.

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FedEx Express Terms and Conditions U.S. Shipments

(Refusal or Rejection of Shipments, cont.) because of improper packaging or otherwise; (3) the shipment contains any prohibited packages at residential delivery locations without obtaining a signature, provided that items; (4) the account of the person or entity responsible for payment is not in good none of the restrictions below apply. credit standing; (5) when acceptance of the shipment may jeopardize our ability to B. At our sole discretion, some shipments may not be released without a delivery provide service to other customers; or (6) when FedEx is unable to validate the identity signature even when release is authorized, including, but not limited to: of the shipper. We have no liability whatsoever for refusal or rejection of shipments. 1. Bill-recipient shipments when the recipient’s FedEx account is not in good credit standing or is not indicated on the airbill. Return Options 2. Damaged shipments. FedEx Express return options are subject to all other terms and conditions provided in 3. Dangerous goods shipments, except those with dry ice as the only dangerous the FedEx Express claims regulations, and as a whole, these terms and conditions. The goods in the shipment. contents of a return shipment are subject to the same restrictions and prohibited-item 4. Firearms. limitations as the original shipment. 5. C.O.D. shipments. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS 6. Indirect deliveries. THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT 7. Shipments billed to an invalid or missing credit card number. TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, 8. Alcohol shipments. AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL 9. One or more packages in a multiple-piece shipment if all packages cannot be safely released. HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, 10. The delivery location or circumstances are unsuitable for release without IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. signature as determined at our sole discretion. Routing and Rerouting C. At our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. FedEx may accept a request to reroute a shipment subject to the following conditions: 1. A special handling charge will be billed to the account number specified on Tobacco and Tobacco Products the FedEx airbill for each rerouted package, and it will appear as an address Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. correction on the invoice. This charge will not be applied when a package is changed to Hold at Location and the FedEx location is in the same city as the Undeliverable Shipments city on the airbill. Otherwise, the special handling charges will apply. See Rates An undeliverable shipment is one that cannot be delivered for reasons that include, in the FedEx Service Guide for details. but are not limited to, any of the following: 2. To reroute a shipment, the sender must call 1.800.GoFedEx 1.800.463.3339 and • The recipient refuses to pay for a bill-recipient shipment. provide us with a FedEx account number, the FedEx tracking number, the new • The recipient of a Hold at Location shipment cannot be located. destination and a valid contact telephone number for the recipient. A reroute to • The recipient refuses to accept the shipment prior to, during or after delivery. Hold at Location can also be requested through fedex.com. • The recipient’s delivery address cannot be located. 3. We may not honor a reroute request from the recipient other than to Hold at • The shipment was addressed to an area not served by FedEx. Location within the original destination city. • The shipment’s contents or packaging are damaged to the point that rewrapping 4. Our money-back guarantee policy does not apply to shipments that are rerouted. is not possible. We have no liability or any remedy for service failure for these shipments. • The shipment would likely cause damage or delay to other shipments or property 5. Only one reroute will be allowed per package. or injury to personnel. 6. We may require photo identification of the person authorized to pick up the package. • The shipment contains prohibited items. 7. FedEx may not reroute shipments when Adult Signature Required has been • The recipient’s place of business is closed. selected or applied as a delivery signature option. • No appropriate person was available to accept the shipment at a delivery location 8. Dangerous goods may not be rerouted to an address other than the original on the initial delivery attempt or reattempts. intended-recipient’s address provided by the shipper. (Note: Shipments may • The shipment was improperly packaged. be made available as hold for pickup or be returned to the sender.) When practicable, we will contact the sender for instructions on returning or otherwise 9. Any requested change to an address that is not a reroute or an address disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day, correction is a new shipment, and new shipping charges will apply. FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender). We will determine the routing of all shipments, including the mode of transportation A. If a package shipment is undeliverable for any reason, we will attempt to notify the used, and may use air transportation, ground transportation or any combination thereof shipper to arrange for the shipment’s return. The charges associated with the original in providing our services. We reserve the right to divert any shipment (including use of shipment remain due and payable within 15 days from the invoice date. If a package is other carriers) in order to facilitate its delivery. marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically Note: This section does not apply to requests made by the recipient using FedEx changed to “Bill Sender.” Delivery Manager to request delivery to another address. See FedEx Delivery Manager B. Package shipments will be returned via FedEx Express Saver service at the shipper’s Terms in the fedex.com Terms of Use. expense unless contrary instructions are received from the shipper after five business days from the initial delivery attempt. However, nonfreight package shipments will be Service Areas returned via FedEx Priority Overnight service at no additional charge if the shipment is undeliverable because of a service failure or damage to the shipment caused by FedEx. Service areas are subject to change without notice. For current service area information If the shipment is undeliverable for any other reason, all return charges and fees will be on selected ZIP codes, please call 1.800.GoFedEx 1.800.463.3339. assessed to the original shipper, along with the original transportation charges and fees. C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or Signature Releases returned to the sender, the billing is automatically changed to “Bill Sender.” A. Shipments with a declared value of less than US$500 may be delivered and released All FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The without obtaining a signature when the sender has authorized a release or, at our sole freight shipment will be returned at no additional charge if the freight shipment is option, upon oral or written instruction from the sender or recipient. A shipment may undeliverable because of a service failure. If the shipper requests return via another also be released without a signature if the recipient has provided authorization by service, our regular rates will apply. If the freight shipment is undeliverable because of signing the Release Delivery Authorization and Indemnification Agreement for Recipients a non-service-failure reason, all return charges and fees will be assessed to the original (obtained through your local FedEx Ship Center or your FedEx account executive) or shipper, along with the original transportation charges and fees. online using FedEx Delivery Manager. We may authorize shipments released without Our money-back guarantee policy does not apply to undeliverable or returned shipments. signature to those with accounts in good credit standing and to those who otherwise D. Dangerous goods shipments will only be returned via FedEx Dangerous Goods have established a satisfactory payment history. We also reserve the right to release Service or other appropriate means. A dangerous goods special handling fee applies.

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FedEx Express Terms and Conditions U.S. Shipments

(Undeliverable Shipments, cont.)

The shipper must supply a completed return airbill and all other required documentation. E. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspondence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 381s16.

These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective retail rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. © 2019 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.

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FedEx Express Terms and Conditions International Shipments (U.S. Edition)

Effective January 7, 2019 Updated October 1, 2019

Contents

International Shipments (U.S. Edition) Definitions 148 Non-Waiver 149 Account Numbers 149 Alcoholic Beverages 150 Billing 150 Carriage Under International Conventions 152 Cartage Agents 152 Claims 152 Collect on Delivery (C.O.D.) Service 152 Credit Terms 153 Customs Clearance 153 Dangerous Goods 153 Declared Value for Carriage and Limits of Liability (Not Insurance Coverage) 154 Delivery Signature Options 155 Dimensional Weight (Volumetric Weight) 155 Duties and Taxes 155 Export Control Laws 156 Extra-Large Packages 156 Fuel Surcharge 156 Inspection of Shipments and Identification Requirement 156 Liabilities Not Assumed 156 Limitations on Legal Actions 157 Live Animals 158 Money-Back Guarantee Policy 158 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 159 Package Tracking/Tracing 159 Packaging and Marking 159 Perishables 160 Pharmaceuticals 160 Pickup and Delivery 160 Post Office Box Addresses 160 Prohibited Items 160 Proof of Performance (Verbal) 161 Proof of Performance (Written) 161 Rate Quotations 161 Refusal or Rejection of Shipments 161 Restrictions 161 Return and Import Shipping Options 162 Routing and Rerouting 162 Tobacco and Tobacco Products 162 Undeliverable Shipments 162 Warranties 162

For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com/us/terms.

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FedEx Express Terms and Conditions International Shipments (U.S. Edition)

These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx supersede all previous terms and conditions, amendments, supplements, and other prior account, do not have discounts applied to their account and if they charge their statements concerning the rates and conditions of FedEx Express service to which these shipping to their account. terms and conditions apply. The contract of carriage as expressed in these terms and • Shippers will be quoted Account-Specific Rates if they have a valid FedEx conditions constitutes the entire agreement between the parties and supersedes all previous account, have discounts applied to their account and if they charge their shipping agreements and understandings, whether oral or written, between the parties or any agents, to their account. affiliates or subcontractors thereof (including FedEx Office and Print Services, Inc. and its • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. agents, affiliates and employees [“FedEx Office”]) with respect to the subject matter hereof, that are paid for by cash, check, debit or credit card instead of being charged to and each party warrants that it has not relied and will not be relying upon any evaluation, a valid FedEx account. representation or advice from the other party, its agents, affiliates or subcontractors Any conflict or inconsistency between the FedEx Service Guide and other written (including any agents, affiliates or employees of FedEx Office) except representations or oral statements concerning the rates, features of service, and terms and conditions expressly made in writing in these terms and conditions. The downloadable version (PDF) of applicable to FedEx Express international services from the U.S. to international locations the FedEx Express Terms and Conditions at fedex.com on the date of shipment is controlling. and many terms regarding importation and inbound clearance of shipments into the U.S. The FedEx Service Guide consists of the service information at fedex.com/ will be controlled by the FedEx Service Guide, as modified, amended or supplemented. serviceguide and the overview of services in the downloadable FedEx Service Guide For the most current information regarding areas served and delivery commitments, (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; these FedEx contact Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services” Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay City for international information). Tariff. The service information at fedex.com/serviceguide (excluding rates, the FedEx The term “FedEx Express international services” means these services and service Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City options: FedEx International Next Flight, FedEx International First, FedEx International Tariff) and the overview of services in the downloadable FedEx Service Guide are not Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx part of the contract of carriage. FedEx reserves the right to unilaterally modify, amend, International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, change or supplement the FedEx Service Guide, including, but not limited to, the rates, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International services, features of service, and these terms and conditions, without notice. Only Economy, FedEx International Economy Freight and FedEx International MailService. an officer in the Legal Department of FedEx Corporation or successor positions may authorize a supplement to, or modification, change or amendment of, the FedEx Service Definitions Guide. No other agent or employee of FedEx, its affiliates or subsidiaries, nor any other “Account-Specific Rates” are the rates paid by FedEx account holders who have person or party, is authorized to do so. This restriction in modification does not apply to discounts applied to their account and who charge their shipping to their FedEx account. a modification applicable to a single customer and included in a FedEx Sales or FedEx “Air waybill” means any shipping document, label, electronic entry or similar item used Customer Automation agreement. To the extent a conflict exists between a FedEx in the FedEx system for the services described in these terms and conditions. Originals Sales or FedEx Customer Automation agreement and these FedEx Express Terms and must be used (photocopies are not accepted). Conditions, the FedEx Sales or FedEx Customer Automation agreement controls. Any failure to enforce or apply a term, condition, or provision of the FedEx Service “Ancillary clearance service” means value-added services that FedEx may provide Guide shall not constitute a waiver of that term, condition or provision or otherwise to accommodate the requirements of regulatory agencies, or that customers may request impair our right to enforce or apply such a term, condition or provision in the future. FedEx (or our assigned broker) to perform on the customer’s behalf. Such services are provided in addition to the normal customs-clearance process. Ancillary clearance International Shipments (U.S. Edition) services may incur a service fee that will be invoiced to the designated payer of the The following pages contain the FedEx Express Terms and Conditions applicable to duty-and-tax invoice. FedEx Express international services and service options (including FedEx International “Billable weight” and “chargeable weight” mean the weight used to calculate the rate. Next Flight, FedEx International First, FedEx International Priority, FedEx International The billable weight and chargeable weight are the greater of actual or dimensional weight. Priority Freight, FedEx International Broker Select, FedEx International Priority “Business day” means Monday through Friday except for the following U.S. holidays: DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx Memorial Day New Year’s Day International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International Independence Day Constitution Day (Puerto Rico only) MailService, FedEx International Economy and FedEx International Economy Freight) from Labor Day Good Friday (Puerto Rico only) the U.S. to selected international destinations and between Puerto Rico and the U.S., Thanksgiving Day Three Kings Day (Puerto Rico only) including, but not limited to, any such items tendered by customers utilizing FedEx Christmas Day electronic shipping systems, air waybills, labels and shipping software. For international Observation of holidays is subject to change. Refer to the holiday list at shipments tendered for FedEx International Premium, FedEx International Express fedex.com/en-us/service-guide/holiday-schedule.html for details. The business Freight or FedEx International Airport-to-Airport, please see the applicable Service day may differ in some international locations due to local customs. Guide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/ us/terms/other-services. (Note: fedex.com URLs are subject to change.) See the U.S. “Consolidator” means any person, corporation, partnership or other entity that is Shipments section when shipping to and from points within the U.S., including Alaska independent from FedEx and derives income from the consolidation of the packages and Hawaii. Shipments originating outside the U.S. for U.S. or other international of others for tender to us, including all FedEx Authorized ShipCenter locations and destinations are subject to local tariffs and the terms and conditions of the FedEx entities who have executed a Packaging and Pricing Agreement, Package Consolidator subsidiary, branch or the independent contractor that accepted the shipment. These Agreement or Packaging Agreement with FedEx. terms and conditions include terms regarding the importation and customs clearance “Customer,” “sender” or “shipper” means the person whose name is listed on the of shipments into the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. air waybill as the sender. If there is a conflict between these terms and conditions and the terms and “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation conditions on any FedEx air waybill, shipping label or other transit documentation, and its officers, employees and agents (but does not include cartage agents). the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control to the extent they are not in conflict with the rules “Freight” means any single piece, skid or freight handling unit with a chargeable weight relating to liability for international carriage established by the Warsaw Convention, greater than 150 lbs. Any fraction of a pound is rounded up to the next-higher pound. as amended, or Montreal Convention, other applicable treaties or any applicable tariff. “Freight handling unit” means any piece, skid, pallet, carton, crate or cargo that is Rates and service quotations by our employees and agents are based upon information unitized or bundled and individually identified with or without a forkliftable base. you provide, but final rates and service may vary based upon the shipment actually “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended tendered and the application of these terms and conditions. Rates quoted will vary or supplemented. depending on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts applied to his or her account.

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FedEx Express Terms and Conditions International Shipments (U.S. Edition)

(Definitions, cont.)

“In good credit standing” means: (1) that payment on the FedEx account is current; number or pay with cash, check, money order or credit card (if accepted as a form of (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, payment in the destination country) at time of delivery. If the recipient or third party the balance does not exceed the credit limit established by FedEx. refuses to pay any transportation charges and other fees, including, but not limited to, “Length” is the longest side of a package. duties and taxes, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling “Overcharge” means a charge based on an incorrect rate; an incorrect special fees and duties and taxes. handling fee; billing a service other than the service selected for the package; billing For customers utilizing our electronic shipping systems, a valid FedEx account based on incorrect package or shipment weight; billing to the wrong account number; number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. or any other billing, unrelated to a service failure, that results in an incorrect charge. Account numbers are issued by FedEx according to shipping location and are “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or nontransferable. Account numbers are issued and used solely at the discretion of FedEx. less. Any fraction of a pound is rounded up to the next-higher pound. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or “Recipient” or “consignee” means the person whose name is listed on the air waybill particular accounts and account numbers at any time, for any reason, at its sole as the recipient. discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. “Reroute” means to deliver a shipment to an address different from that specified on Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any the air waybill, and includes a change: (1) from one street address to another in the purpose other than shipping with FedEx, unauthorized consolidation of shipments owned same city and state, (2) from directions to Hold at Location to a request for delivery to by different parties, or violations of the terms and conditions in this FedEx Service Guide. another location, (3) from the delivery instructions on the air waybill to a request to Hold If your account has been compromised or stolen, the account may be closed and you may at Location, or (4) from one Hold at Location address to another in the same city and be issued a new account. However, you will be responsible for all valid charges on the state. Any requested change to an address that is not a reroute or an address correction closed account. Any supplies, materials, rights or privileges that you acquire by holding a is a new shipment, and new shipping charges will apply. Note: Reroute does not apply FedEx account number may not be used for any purpose other than shipping with FedEx, to requests for delivery to another address made by the recipient through methods and FedEx may seek damages against you for any improper, illegal or other misuse of approved by FedEx. your account. If your account is terminated, we reserve the right, at our sole discretion, “Residential delivery” means a shipment addressed to a home or private residence, to deny your application for new or additional FedEx account numbers at any time in including locations where a business is operated from the home, and/or a shipment in which the future. Except for Canada- and Puerto Rico-based accounts, international account the shipper has designated the delivery address as residential. numbers may not be used for shipments between two points within the U.S. All charges “Residential pickup” means a pickup from a home or private residence, including will be billed and must be remitted in U.S. funds. locations where a business is operated from the home. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, all such shipments without prior notice. This includes all shipments, whether they are check, debit or credit card instead of being charged to a valid FedEx account. classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of “Service failure” means delivery of your package 60 seconds or more after our billing. Unauthorized use includes, but is not limited to, using the shipping discount of published delivery commitment for the FedEx service for that package, except as another FedEx account holder without the knowledge and permission of both FedEx and otherwise described in these terms and conditions. the account holder. “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. All requests for account numbers are subject to credit investigation and verification For shipments tendered at a FedEx location after the last pickup time, the ship date by our Credit Department and Customer Account Confirmation Department. FedEx utilizes is the next business day. business credit reporting agencies, audited financial statements, Standard & Poor’s and “Shipment” means one or more pieces, either packages or freight, moving on a single Moody’s bond ratings, and other sources as necessary, to determine eligibility for open air waybill. credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for “Standard List Rates” are the rates paid by FedEx account holders who do not have billing directly to a major credit card. Stored-value cards or gift cards cannot be used discounts applied to their account and who charge their shipping to their FedEx account. to open an account; however, such cards may be used for payment when tendering a “Transportation charges” mean amounts assessed for movement of a shipment and package at staffed FedEx shipping locations, and in conjunction with our credit card do not include any other fees or charges that may be assessed under the FedEx Service acceptance policy. If your FedEx account is billed directly to a credit card, you agree to Guide, such as (but not limited to) declared-value charges, special handling fees, the following terms: (1) you authorize FedEx to initiate variable charges to the credit card customs duties and taxes, and surcharges. to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any “Valid” as it relates to account numbers means a FedEx account number that has been unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts issued by FedEx and that is in good credit standing. associated with your account without requiring a signed receipt; (4) you agree to keep your card information current (FedEx may receive updates on your card information “You” or “your” means the shipper/sender, recipient and their agents, servants, from participating issuing banks and may update your account profile to avoid service employees, and any other person or entity having or claiming an interest in a shipment. disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds or other charges incurred from attempts to charge and/or place holds on your card; and Non-Waiver (6) your agreement to these terms and conditions is to be accepted as authorization to Any failure by us to enforce or apply a term, condition or provision of the FedEx Service the card issuer to pay all amounts associated with your account. Guide does not constitute a waiver of that term, condition or provision and does not The party to whom a FedEx account number is issued is liable for all charges to otherwise impair our right to enforce such term, condition or provision. the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be Account Numbers released only to those authorized to ship on the account. All shipments originating in the U.S. and paid for with cash, check, debit or credit card Failure to keep your FedEx account current may result in your account being placed must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. on a cash-only status. Use of an account on cash-only status may result in your package For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you being delayed, rejected or returned until arrangements for payment are completed. If must pay by cash (not accepted at all FedEx locations), check, money order or credit card. the account number to be billed is not valid, the shipment may be refused, delayed or Payment is required when you give us your package. For “Bill Sender” and “Bill Third returned until an alternative form of payment is secured. If a package is held, returned, Party” transactions, packages will not be accepted unless you provide a valid FedEx or delivery is otherwise delayed because the account is not in good credit standing, you account number. will not be entitled to a refund or credit of your transportation charges under the Service For “Bill Recipient” transactions, packages can be tendered without payment, but in Failure Money-Back Guarantee Policy. order for the package to be delivered, the recipient must provide a valid FedEx account

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FedEx Express Terms and Conditions International Shipments (U.S. Edition)

(Account Numbers, cont.)

You must use your FedEx account number to obtain any discount applicable to your • Duty-and-tax charges being rebilled to the shipper if originally billed to the account. Use of your account number constitutes your agreement that all packages and consignee and not due to a FedEx billing error. freight shipped via FedEx Express international services shall be subject to these terms • Duty-and-tax charges being rebilled to the consignee or third party when not and conditions, as modified, amended or supplemented. due to a FedEx billing error. FedEx may provide trade credit information on its account holders to credit bureaus. Requests for rebilling of transportation charges must be received via one of the approved channels: Alcoholic Beverages 1. Submit your request through the Non-Pay option with Electronic Data Interchange Only licensed entities holding a state and federal license or retailers holding a state (EDI) if you are a registered user; or license may ship alcohol with FedEx. Consumers may not ship alcohol. Shippers must 2. Use our internet application FedEx Billing Online at fedex.com if you are a enter into an approved FedEx Alcohol Shipping Agreement before shipping any alcohol registered user; or with FedEx. For more information, go to fedex.com/us/wine or contact your FedEx 3. Submit your request via fedex.com/us/customersupport/email/express_ground.html account executive. An ancillary clearance service fee may apply if your shipment (select Billing/Invoicing as the category). Your request for a rebill of transportation requires special import clearance processing; see fedex.com for more information. charges must include the current invoice number, the FedEx tracking number, For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to amount and the new FedEx account number that you want to rebill; or nonlicensed parties located in the U.S. from an international location. FedEx will accept 4. Submit the request via our automated interactive voice response system at shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill of and recipient are licensed entities. For more information, go to fedex.com/us/wine. The transportation charges must include your FedEx account number, if any, the shipper must hold a license from the country of origin issued in accordance with that current invoice number, the FedEx tracking number and the new FedEx account country’s law and regulations. The recipient, located in the U.S., is required to hold: (1) a number that you want to rebill. basic permit for importer and/or wholesaler issued from the U.S. Department of Treasury, H. Billing and Special Handling Fees: Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, a wholesaler, dealer, 1. A special handling fee will be charged where no account number appears on distributor or manufacturer license issued from the state in which the recipient is located. the air waybill or where an incomplete, inaccurate or invalid account number For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” both the shipper and recipient are licensed entities, and wine shipments from licensed transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is entities directly to consumers in a limited number of countries, subject to additional received without a FedEx account number, we will attempt to determine the requirements and all applicable laws and regulations. For more information, go to correct account from our records and bill the account for all charges and fees, fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer plus the special handling fee. Any applicable discount will apply. If, however, and/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer, we cannot determine the correct account, the transportation charges plus the distributor, retailer or manufacturer license issued from the state in which the shipper special handling fee will be billed directly to the sender and no discount will is located. be allowed. See Rates in the FedEx Service Guide for details. Contact your FedEx account executive for complete details. 2. A US$20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. Billing I. Duties and taxes may be assessed on the contents of shipments destined for A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s international locations. If we advance duties and taxes on behalf of the payer, the payer FedEx account number must appear in the appropriate section of the air waybill, and may be assessed an ancillary clearance service fee based on a flat rate or a percentage the account should be current. FedEx International Next Flight and FedEx International of the total amount advanced (whichever is greater). See the Duties and Taxes section MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but all for details. charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender” J. Electronically captured data will be used for billing purposes in the event a billing means the sender will be invoiced for applicable duties and taxes and additional copy of the air waybill is not available at the time of billing. ancillary clearance fees incurred. K. Charges in freely convertible currencies other than U.S. dollars are billed to the B. “Bill Recipient” means the specified charges will be billed to the recipient. In order payer’s account. Charges requiring conversion to a currency other than U.S. dollars to choose this billing option, the recipient’s valid FedEx account number must appear on will be calculated daily using the median bid price obtained from OANDA, an internet the air waybill before it is delivered and payment on the account must be current, or the exchange-rate service, except for those currencies where the customary practice is to recipient must pay for the package at time of delivery. If the recipient is billed initially use local bank rates to convert currency for payers in that country. The median bid price and refuses to make payment for the shipment, the charges may be rebilled to a third is the average price at which buyers offer to buy currencies from sellers during the given party. If not paid by the third party, any additional rebilling must be to the sender’s period. These currency conversion rates can be accessed at www.oanda.com. account. The sender is liable for, and will be billed for, all charges and fees in the event The currency-conversion rate in effect one day prior to the ship date will be used for the recipient or any third party does not pay. conversions to non-hyper-inflationary currencies. However, we reserve the right to use C. “Bill Third Party” means the specified charges will be billed to someone other than the exchange rate at invoice date, as opposed to shipment date, in countries where the the sender or recipient. In order to choose this billing option, the third party’s valid FedEx currency is volatile. account number must be entered in the appropriate section of the air waybill and must There is an additional exchange fee of 1.75 percent for conversion from any non-U.S. be in good credit standing. The sender is liable for, and will be billed for, all charges and currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and 2.0 percent fees in the event the recipient or any third party does not pay. If the third party refuses between all non-U.S. currency conversions. The currencies of participating European to pay, the transportation charges will automatically be billed to the sender and duties Union countries will have stationary conversion rates to the euro. There is no exchange and taxes to the recipient. If the third party does not have credit arrangements with fee between currencies related to the euro. Charges in currencies other than the U.S. FedEx, the sender will automatically be billed. dollars that are not freely convertible will be converted to U.S. dollars and billed to the D. Invoices for transportation charges are payable within 15 days of the invoice date. payer’s account either at the free-market rate or at the official rate at which FedEx was Invoices for duties and taxes are payable upon receipt. permitted to purchase U.S. dollars in the relevant currency, at our sole option. E. We reserve the right to verify the method of payment for any shipment and to refuse L. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE any shipment for which the method of payment cannot be verified. SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL F. FedEx may consider payment type in determining pricing and discounts, and reserves CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR the right to adjust discounts based on payment type. TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS G. Payer Rebilling. At our sole discretion, we may accept requests to change billing TO THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. instructions from the shipper or current bill-to party up to 90 days from the current For FedEx Global Returns shipments, please see Return and Import Shipping Options. invoice date. FedEx must receive prior approval from the new bill-to party for: M. Your payment must be accompanied by the remittance data that supports the • Transportation charges being rebilled to a consignee or third party when not payment. Remittance data must include the FedEx invoice number and the associated due to a FedEx billing error. amount(s) being paid on the FedEx invoice. Payment at the airbill level or tracking-number

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(Billing, cont.) level must be transmitted to FedEx via electronic data interchange (EDI) — see the EDI P. Invoice Adjustments/Overcharges: section below. 1. We reserve the right to audit shipments to verify service selection, shipment Payment should be sent using your remittance advice to one of the following: weight and dimensions. Package shape and dimensions may change during (By FedEx Envelope) transit, which can affect the package’s dimensional weight and surcharge FedEx Lockbox 360353 eligibility. If the service selected, weight entered or dimensions entered are Room 154-0455 incorrect or change during transit, we may make appropriate adjustments to the 500 Ross Street shipment charges at any time. Pittsburgh, PA 15262 2. Default Billing. Senders are solely responsible for (i) accurately completing all sections of the air waybill, (ii) accurately entering shipment information into (By U.S. Postal Service) any electronic shipping device and (iii) providing original shipping labels with Any customer not using electronic data interchange (EDI) or FedEx Billing Online a unique tracking number for each package in a shipment. If you fail to provide whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, or correctly enter this information and documentation, you will be billed and PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: agree to pay based on our estimate of the number of packages transported FedEx and either the dimensional weight at the time of billing or a standard default P.O. Box 371461 weight-per-package estimate, both of which will be determined by us at our Pittsburgh, PA 15250-7461 sole discretion. If no service is marked, we will send your shipment via FedEx International Priority, FedEx International Economy, FedEx International Priority Any customer not using EDI or FedEx Billing Online whose billing address is in Freight or FedEx International Economy Freight service as selected by us at our AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should sole discretion. mail payment and remittance detail to: For FedEx International Priority and FedEx International Economy services, FedEx the recipient’s postal code is critical to correct invoicing (to those countries that P.O. Box 94515 are in multiple rate scales). Any omission or incorrect entry will result in a billing Palatine, IL 60094-4515 based on a default postal code. Any customer not using EDI or FedEx Billing Online whose billing address is in 3. Our money-back guarantee policy governs and is the exclusive remedy for AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: requests for refunds or credits related to service failures. (See the Money-Back FedEx Guarantee Policy section for applicable notice provisions and other conditions.) P.O. Box 660481 If the money-back guarantee is suspended or revoked, there is no remedy. Dallas, TX 75266-0481 4. Requests for invoice adjustments due to an overcharge must be received within 60 days after the original invoice date (or ship date if prepaid by cash, check, Any customer not using EDI or FedEx Billing Online whose billing address is in money order or credit card). AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed FedEx when your FedEx account is, or has been in the past, more than 60 days past due. P.O. Box 7221 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, Pasadena, CA 91109-7321 apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. Customers who receive their invoices via FedEx Billing Online should mail their 7. You may request an invoice adjustment for reasons not related to a service payment and remittance detail to: failure in the following ways: FedEx Billing Online a. Use our internet application FedEx Billing Online at fedex.com if you are a P.O. Box 371599 registered user; or Pittsburgh, PA 15250-7599 b. Submit your request through the invoice adjustment feature at fedex.com; or N. If you receive invoices via EDI, your payment must be accompanied by electronic c. S ubmit the request via fedex.com/us/customersupport/email/express_ remittance data that includes the associated: ground.html (select Billing/Invoicing as the category). All adjustment • Bill-to account number(s). requests must state the reason an adjustment or refund is warranted and • Invoice number(s). must provide the following: the FedEx account number (if any); the FedEx • Tracking number(s). tracking number; and the date of shipment; or • Amount(s) being paid. d. Submit the request via our telephone invoice adjustment system at For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. request via the telephone invoice adjustment system, the request must Some invoice adjustment requests may also be transmitted electronically. state the reason an adjustment or refund is warranted and must provide Payment for EDI invoices must be submitted electronically via electronic funds the following: the FedEx account number (if any); the FedEx tracking number; transfer (EFT) or by sending a check payment to one of the following: and the date of shipment; or (By FedEx Envelope) e. Send your request to: FedEx ERS FedEx Attn: Box 371741 Revenue Services 500 Ross Street 3965 Airways Boulevard Room 154-0455 Module G Pittsburgh, PA 15250-7741 Memphis, TN 38116 Phone: 412.234.5494 A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. (By U.S. Postal Service) 8. We will not be liable for any invoice adjustment unless you comply with the FedEx ERS notice requirements described above. The filing of a lawsuit against us does P.O. Box 371741 not constitute compliance with these notice provisions. Pittsburgh, PA 15250-7741 For additional information or assistance regarding billing issues, contact FedEx O. If you are interested in or have questions regarding any of our invoicing or payment Revenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx Monday through Friday. 1.800.463.3339 (say “billing”), or access our internet application Manage My Account at fedex.com.

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(Billing, cont.)

Q. Additional Taxes. If a value-added, consumption or similar tax is applicable to your notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, shipment, we reserve the right to add that amount to your shipping charges without within nine months after the package was tendered to FedEx Express for shipment. notice. We pay any applicable excise tax on the air transportation portion of our service. B. Notice of claims for which you are seeking more than US$100 must be in writing. R. The shipper and any other party who is liable for payment are responsible for all All claims must be made within the time limits set forth above. reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for C. Your notice of claim must include complete shipper and recipient information, as services rendered by us. Such costs include, but are not limited to, attorneys’ fees, well as the FedEx tracking number, date of shipment, number of pieces, and shipment collection agency fees, interest and court costs. weight. Failure to provide us with notice in the manner and within the time limits set S. At our sole discretion, FedEx may transfer and assign ownership of, and any rights forth in paragraphs (A) through (B) will result in denial of your claim, and we will have to collect, any and all charges due and payable to us. no liability or obligation to pay your claim. The filing of a lawsuit does not constitute compliance with these notice provisions. Carriage Under International Conventions D. Written documentation supporting the amount of your claim must be delivered to us A. As used in the FedEx Express terms and conditions, “Warsaw Convention” means within nine months after the package was tendered to FedEx Express for shipment. Such the Convention for the Unification of Certain Rules relating to International Carriage documentation may include original purchase invoices, estimates or invoices for repair, by Air, signed at Warsaw, Oct. 12, 1929, or that convention as amended, including expense statements, appraisals, final confirmation screen if online order with proof of the Montreal Protocol No. 4. “Montreal Convention” means the Convention for the purchase, or other records. These documents must be verifiable to our satisfaction. Unification of Certain Rules relating to International Carriage by Air, signed at Montreal, E. We are not obligated to act on any claim until all transportation charges have May 28, 1999. “Carrier” includes the air carrier issuing the air waybill and all air carriers been paid. The claim amount may not be deducted from these charges or from any that carry the goods or perform any other services related to the carriage. outstanding balance owed to us. B. When the carriage involves an ultimate destination or stop in a country other than F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises the country of departure, the Warsaw Convention or Montreal Convention may be as well as the right to retrieve the damaged package for inspection at a FedEx facility. applicable. The convention governs and, in most cases, limits our liability for loss of, The terms and conditions applicable to the original shipment (including any declared damage to or delay of cargo. value) will govern the disposition of all claims in connection with the shipment, including C. The Warsaw Convention and the Montreal Convention limit our liability for loss or any claim relative to the retrieval, inspection or return of the package. When a package delay of or damage to your shipment, unless you declare a higher value for carriage and is picked up for inspection, a receipt for the damaged package will be provided if pay the required fee as described below. The interpretation of the relevant Convention’s requested by the recipient. All of the original shipping cartons, packing and contents liability limit may vary depending on the destination country. If the Warsaw Convention as must be made available for our inspection and retained until the claim is concluded. amended by Montreal Protocol No. 4 applies to your shipment, our liability is limited to FedEx reserves the right to request a self-inspection requiring proof of damage in the 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for carriage form of photographs of the carton, inner packaging and damaged contents. If requested, and pay the required fee. If the Montreal Convention applies to your shipment, our this documentation must be delivered to us within nine months after the package was liability is limited to 19 SDRs per kilo, unless you declare a higher value for carriage and tendered to FedEx Express for shipment. pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 G. Except in the case of concealed damage, receipt of the shipment by the recipient per kilo) unless you declare a higher value for carriage and pay the required fee. without written notice of damage on the air waybill is prima facie evidence that the D. To the extent not in conflict with the rules relating to liability for international shipment was delivered in good condition. carriage as established by the Warsaw Convention or the Montreal Convention, carriage H. We do not accept claims from customers whose packages were sent through a and other services performed by us are subject to the provisions of the FedEx Service package consolidator. (See the Package Consolidators section.) Guide and applicable tariffs as amended from time to time, which are incorporated in the I. Shipment-status information is not intended or permitted to be used as the basis to FedEx Service Guide by reference. The tariffs, if any, may be inspected at our corporate file a claim. headquarters in Memphis, Tenn. J. Only one claim can be filed in connection with a shipment. Acceptance of payment E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any of a claim shall extinguish any right to recover in connection with that shipment. particular route or to make connections at any point according to any schedules. You K. In the event that a sender requests FedEx to bill the recipient or a third party for a agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from shipment, and the payer agreed to waive or otherwise limit its right to submit claims, the the route or routes, or cause the goods to be transported by motor vehicle. payer’s waiver or other limitation will be imputed to the sender. THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF TENDER L. When we resolve a claim by paying full value for a shipment, we reserve the right to OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY pick up the package for salvage, and all rights, title to, and interest in the package shall WAY WE DEEM APPROPRIATE. vest with us. M. You can file a claim in the following ways: Cartage Agents 1. Submit claims online at fedex.com/us/claimsonline for U.S. export shipments to We provide pickup and delivery to many international locations. all countries served by FedEx Express and U.S.-inbound shipments from Canada. A. If you elect to make arrangements for pickup or delivery directly with a cartage 2. Send written claims, including the completed claim form and supporting agent, you are responsible for all charges and fees assessed by the cartage agent. documentation, via the U.S. Postal Service or fax to: The invoice you receive from us will reflect only our charges and fees. FedEx Cargo Claims Department B. Our delivery commitment time and money-back guarantee policy apply only to the P.O. Box 256 portion of the transportation handled directly by us. (See the Money-Back Guarantee Pittsburgh, PA 15230 Policy section.) The delivery commitment time begins when the cartage agent tenders Fax: 1.877.229.4766 the shipment to us and ends when a shipment is available for pickup by you or a cartage If you fax your completed claim form and supporting documentation, FedEx will agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment send you a confirmation letter by return fax. by us for all purposes. We are not responsible for service failures as a result of cartage 3. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain agent pickups or deliveries. a case number for your claim, then complete a print copy of the claim form. You C. A special handling fee applies; see Rates in the FedEx Service Guide. may have to submit supporting documentation using FedEx Claims Online or the D. Cartage agents are independent contractors. They are neither employees nor agents mailing address or fax number listed above. of FedEx Express, and we are not responsible for any of their acts or omissions. N. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF YOUR CLAIM. Claims A. We must receive notice of a claim due to damage (visible or concealed), delay Collect on Delivery (C.O.D.) Service (including spoilage claims) or shortage within 21 calendar days after delivery of the We do not offer C.O.D. service to international destinations. A shipment marked “C.O.D.” shipment. (See the Money-Back Guarantee Policy section for the time period to request will be returned and all related charges will be billed to the sender. a refund or credit of transportation charges due to a service failure.) We must receive

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Credit Terms fails to supply the required information or documentation, and local law allows the sender to provide the same, we may attempt to notify the sender. If the sender also A. We do not provide individual consumer credit privileges. fails to provide the information or documentation within a reasonable time as we may B. As a condition of extending credit privileges, FedEx reserves the right to require determine, the shipment will be considered undeliverable. We assume no business customers to provide current financial information, agree to bank draft responsibility for our inability to complete a delivery due to incorrect or missing arrangements for payment on account, provide a security deposit or provide a bank documentation, whether or not we attempt to notify the recipient or sender. letter of credit. E. Where permissible by local law and unless instructed otherwise (e.g., via “FedEx C. When credit privileges are extended, FedEx reserves the right to establish and International Broker Select,” described below), we will provide customs clearance enforce a credit limit on your account. At our sole discretion, we may review and amend of your international shipments, acting in the name of and on behalf of the receiver a credit limit on your account. for the sole purpose of clearing the goods through customs. FedEx will submit your D. The invoice date begins the credit term cycle, and payment for transportation shipment information to customs and other regulatory agencies for clearance. FedEx charges is due within 15 days from the invoice date. Failure to keep your FedEx account may charge an ancillary clearance service fee, where applicable, on international current will result in your account being placed on cash-only status. This status may shipments for clearance processing, for services requested by the sender, recipient impair your ability to use our services, delay your shipments and may result in the loss or importer of record, or to recover the costs passed to FedEx by the regulatory of any applicable discounts. agency for regulatory filing. The types and amounts of fees vary by country. (See Duties, taxes and other fees are payable immediately upon receipt of our invoice. fedex.com/ancillary/go/service for a list of ancillary clearance service fees in your If transportation charges and duties and taxes are on the same invoice, all charges are destination country.) due upon receipt of invoice. F. FedEx will not advance or bill any duties and taxes if the FedEx International E. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, Broker Select service has been selected. The Saturday Delivery service option is not THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE available for FedEx International Broker Select shipments. Commodity acceptability ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY and restrictions when using FedEx International Broker Select vary by country. Please WILL NOT APPLY IN SUCH CIRCUMSTANCES. contact FedEx Customer Service for destination requirements. F. The shipper, and any other party who is liable for payment, is responsible for all G. In some instances, at our option, we accept instructions to use a designated reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for customs broker other than FedEx (or the broker selected by FedEx) or the broker services rendered by us. Such costs include, but are not limited to, attorneys’ fees, designated by the shipper. In any event, FedEx (or the broker selected by FedEx) collection agency fees, interest and court costs. reserves the right to clear the shipment if the broker cannot be determined or will not G. Credit privileges will not be restored until you have paid all past-due balances in full perform clearance, or if complete broker information is not provided (including name, and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect address, phone number and postal code). such balances. FedEx may require you to secure the account with a form of payment as H. For shipments that must be cleared through customs by the recipient, FedEx will a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if deliver the customs paperwork to the recipient, and delivery of paperwork constitutes all costs, fees and expenses are paid. timely delivery. H. Customers requesting removal from cash-only status must contact the FedEx I. If acceptable wildlife products are shipped via the FedEx International Broker Recovery Collections department at 1.800.506.7580. Select service option for U.S. import, they must be addressed to a broker at one of the I. We may apply payments made on your account to any unpaid invoice issued on 18 designated U.S. Fish and Wildlife ports. your account, at our sole discretion. J. U.S. import shipments that contain products that originate from wildlife or contain J. Requests for research or refunds of payment must be received within 60 days wildlife may require original permits/certificates (CITES) for U.S. Fish and Wildlife from the date of payment. Service clearance. U.S. importers of wildlife products must obtain an import license Customs Clearance from the U.S. Fish and Wildlife Service for commercial shipments. K. The U.S. Food and Drug Administration (FDA) requires completion of FDA Prior A. All shipments that cross international borders must be cleared through customs. Notice for certain shipments containing food or food articles for human or animal The sender is responsible for making sure goods are shipped in compliance with all consumption prior to their arrival in the U.S. A copy of the FDA Prior Notice customs regulatory requirements, for providing all documentation and information confirmation record must be included with the shipping documentation for all foods required for the clearance, and for representing and warrantying that all statements and food products that require Prior Notice. and information it provides relating to the goods and the clearance of the shipment are and continue to be true, correct and complete, including the appropriate Dangerous Goods Harmonized Tariff Schedule Code. Shipments requiring documentation in addition to A. All packages containing dangerous goods must comply with the International Civil the FedEx International Air Waybill, the FedEx International Next Flight Air Waybill or Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous the FedEx International MailService Air Waybill (e.g., a commercial invoice) may Goods by Air, the International Air Transport Association (IATA) Dangerous Goods require additional transit time. WE RESERVE THE RIGHT AT OUR SOLE DISCRETION Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers TO CHARGE YOU WITH ANY PENALTIES, FINES, DAMAGES OR OTHER COSTS OR of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with EXPENSES, INCLUDING BUT NOT LIMITED TO STORAGE FEES, RESULTING FROM AN all FedEx Express variations listed in the current edition of the IATA Dangerous Goods ENFORCEMENT ACTION BY ANY COMPETENT GOVERNMENT AUTHORITY, OR BY Regulations. All packages containing dangerous goods must comply with the IATA YOUR FAILURE TO COMPLY WITH THE OBLIGATIONS HEREBY LAID OUT. dangerous-goods regulations. The only exception is for a U.S. territory or commonwealth B. The sender is responsible at its own expense for making sure goods shipped such as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by the internationally are acceptable for entry into the destination country and comply with commodities FedEx Express accepts prepared under these regulations. The shipper is all licensing or permitting requirements when applicable. responsible for complying with all packing requirements and appropriate marking and C. You may also be required to provide additional information to obtain clearance from labeling of the package, documentation, as well as compliance with all applicable local, other regulatory agencies in the destination country prior to delivery to the recipient. state and federal laws, regulations, ordinances and rules. The shipper is also responsible Shipments that contain goods or products that are regulated by multiple government for ensuring the recipient complies with all applicable local, state and federal laws, agencies within the destination country (such as the Department of Agriculture, the regulations, ordinances and rules for applicable hazard classes. Food and Drug Administration, the Fish and Wildlife Service and the Federal Dangerous goods can only be shipped using the FedEx Expanded Service Communications Commission in the U.S. and comparable agencies in the destination International Air Waybill when using a paper air waybill for express service. country) may require additional time for clearance. All charges for shipment to and B. Shippers must comply with all applicable local, state and federal laws governing return from countries where entry is not permitted are the sender’s responsibility. packing, marking and labeling of shipments of blood and blood products, regardless D. When shipments are held by customs or other agencies due to incorrect or missing of whether they are infectious. documentation, we may attempt to notify the recipient. If local law requires the correct C. FedEx packaging may not be used to ship dangerous goods (including dry ice), information or documentation to be submitted by the recipient and the recipient fails with the following exceptions: to do so within a reasonable time as we may determine, the shipment may be 1. Permitted IATA Section II lithium batteries, which may be shipped in FedEx boxes considered undeliverable. (See the Undeliverable Shipments section.) If the recipient

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FedEx Express Terms and Conditions International Shipments (U.S. Edition)

(Dangerous Goods, cont.)

and tubes; and intended-recipient’s address provided by the shipper. (Note: Shipments may be made 2. Biological Substance, Category B (UN 3373) shipments, which may be shipped available as hold for pickup at permissible locations or be returned to the sender.) in the FedEx UN 3373 Pak, the FedEx Medium Clinical Box, the FedEx Large N. We are required to maintain proper segregation of incompatible dangerous goods Clinical Box or the following FedEx Temp-Assure cold shipping boxes: Small on all vehicles and aircraft. This necessity may cause the shipment to move on the next Cold Box Standard Duration; Medium Cold Box Standard Duration; Medium Cold available truck route or flight on which proper segregation can be maintained. Box Extended Duration; Large Cold Box Standard Duration; and Large Cold Box O. For more information, see Shipping Dangerous Goods via FedEx Express at Extended Duration. fedex.com/dangerousgoods. If you have questions regarding shipments of dangerous Blood, urine and other specimens containing infectious substances are considered goods, you may call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” dangerous goods and must not be shipped in the FedEx Clinical Pak. The shipper to connect to our Dangerous Goods/Hazardous Materials Hotline for assistance assumes sole responsibility for compliance with all applicable governmental regulations. (outside the U.S. call 1.901.375.6806). If you have questions regarding countries For more information on FedEx guidelines, go to fedex.com/packaging and read our served, commodity restrictions by country or service availability, call 1.800.GoFedEx brochures on packaging clinical samples and Biological Substance, UN 3373 specimens. 1.800.463.3339 and say “international services” for FedEx International Customer Service. D. FedEx Express does not accept dangerous goods shipments prepared exclusively for ground shipment. Declared Value for Carriage and Limits of Liability E. FedEx is not required to add dry ice to packages in its system or to provide re-icing services. (Not Insurance Coverage) F. Each shipment must be accompanied by the 8-1/2” Shipper’s Declaration for The declared value for carriage of any package represents our maximum liability in Dangerous Goods form when required. connection with a shipment of that package, including, but not limited to, any loss, Title 49CFR paperwork cannot be used for international dangerous goods shipments damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, (except for a U.S. territory or commonwealth such as Puerto Rico), and such shipments or misdelivery of information relating to the shipment. It is the shipper’s responsibility to will be refused or returned to the sender. prove actual damages. Exposure to and risk of any loss in excess of the declared value is G. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval assumed by the shipper. You may transfer this risk to an insurance carrier of your choice to ship. This applies to IATA Section IA and Section IB lithium batteries. For details, through the purchase of an insurance policy. Contact an insurance agent or broker if you go to fedex.com and enter keyword “lithium batteries.” FedEx Express does not accept desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. UN 3090 and UN 3480 lithium batteries tendered as IATA Section II shipments; they A. If for any reason the Warsaw Convention or the Montreal Convention (see the Carriage must be tendered as fully regulated IATA Section IA or IB. In addition, FedEx Express Under International Conventions section) does not govern our liability, our maximum does not accept waste batteries or batteries being shipped for recycling or disposal, liability for loss, damage or delay, or any claim with regard to any shipment moving to or including damaged or defective batteries (see IATA variation FX–04). from the U.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever H. FedEx may require shippers to hire a trained pack-and-ship vendor to resolve a is greater, unless you declare a higher value for carriage and pay a greater charge. The problem with an undeliverable dangerous goods shipment. If the recipient refuses interpretation of the relevant Convention’s liability limit may vary depending on the a package or freight piece containing dangerous goods, or the package leaks or is destination country. If the Warsaw Convention as amended by Montreal Protocol No. 4 damaged, it will be returned to the shipper if possible. If the shipper refuses to accept applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) the returned shipment or it cannot be returned because of leakage or damage due to per kilo, unless you declare a higher value for carriage and pay the required fee. If the faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise Montreal Convention applies to your shipment, our liability is limited to 19 SDRs per kilo, indemnify FedEx for all costs, fees, and expenses it incurs in connection with the cleanup unless you declare a higher value for carriage and pay the required fee. Otherwise, our and disposal of the package or freight piece. The shipper agrees to indemnify FedEx for liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher any and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to value for carriage and pay the required fee. comply with FedEx Dangerous Goods shipping requirements. FedEx International Priority Freight and FedEx International Economy Freight shipments I. We have the right to refuse any package or freight piece with an odor or any package have a maximum declared-value limit of US$100,000 to most destinations. FedEx that is wet or leaking. If a dangerous goods shipment damages or contaminates any International Broker Select shipments to many countries are allowed to exceed the property, the shipper is solely responsible for and will reimburse and indemnify FedEx country declared-value-for-carriage limit (but not the FedEx International Priority and for any and all costs, fees and expenses it incurs in connection with the cleanup of such FedEx International Economy maximum of US$50,000 per shipment). damage or contamination. Except as limited below, unless a higher value is declared and paid for, our liability J. Not all FedEx locations accept dangerous goods, and we reserve the right to refuse dangerous goods at any location where they cannot be accepted in accordance with for each package shipped between Puerto Rico and the U.S. is limited to US$100. applicable law. Dangerous goods shipments, including dry ice, are not allowed at FedEx For each package exceeding US$100 in declared value, an additional amount will be Drop Box locations, FedEx Office Print and Ship Center locations, FedEx Authorized charged. See Rates in the FedEx Service Guide for details. ShipCenter locations, FedEx OnSite locations, or FedEx ShipSite locations, except as Except as limited below, the declared-value limit for shipments between Puerto Rico noted below: and the U.S. is US$50,000 per shipment, rather than US$50,000 per package. 1. Biological Substance, Category B (UN 3373) shipments are allowed at select FedEx For packages shipped between Puerto Rico and the U.S., or sent to any international Office Print and Ship Center locations (contact your local FedEx Office Print and location, the declared value for carriage cannot be greater than the declared value Ship Center for service availability) and may be placed in FedEx Drop Boxes. for customs. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to a 2. FedEx Express shipments containing permitted IATA Section II lithium batteries declared value for customs and carriage of US$100. are allowed at FedEx Office Print and Ship Center locations and may be placed in B. If you declare a higher value for carriage, an additional amount will be assessed for FedEx Drop Boxes. each US$100 (or fraction thereof) by which the declared value for carriage exceeds the K. The shipper must provide all required information and complete all boxes pertaining US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Rates to dangerous goods on the FedEx air waybill. Shippers utilizing electronic systems to in the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OUR ship dangerous goods must select, as appropriate to the electronic system, the special LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS REPAIR services, handling or flag to indicate that their shipment contains dangerous goods. COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. L. Note: We are required by law to report improperly declared or undeclared C. The maximum declared value for customs and carriage for the contents of a FedEx shipments of dangerous goods to the U.S. Department of Transportation (DOT). The Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound, shipper may be subject to fines and penalties under applicable law. The DOT/Federal whichever is greater. Goods with a value (actual or declared) exceeding US$100 should Aviation Administration (FAA) requires every shipper to have job-specific dangerous not be shipped in a FedEx Envelope or FedEx Pak. goods training prior to tendering a dangerous goods shipment to FedEx or another air D. The maximum declared value for customs and carriage for a FedEx international carrier. When individuals tender a shipment containing dangerous goods it must be shipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com under properly classified, packaged, marked, labeled and identified as dangerous goods, the individual country listing. and include the correct dangerous goods documentation. Except as limited below, the maximum declared value per shipment for FedEx M. Dangerous goods may not be rerouted to an address other than the original International Next Flight is US$50,000. If a FedEx International Next Flight shipment is

154 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Terms and Conditions International Shipments (U.S. Edition) (Declared Value for Carriage and Limits of Liability [Not Insurance Coverage], cont.) tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declared M. See the Liabilities Not Assumed section for other limitations and exclusions on value is US$50,000. If more than one FedEx International Next Flight package is shipped our liability. on one air waybill, the declared value for carriage of each package will be determined N. Additional restrictions may apply to a shipment if sent pursuant to an airline by dividing the total declared value for carriage by the number of packages in the interline agreement. shipment; the liability of FedEx for loss or damage will be limited to the actual value O. In the event that FedEx Office procures, accepts tender of, performs, or otherwise of the package(s) lost or damaged, not to exceed the per-package declared value. undertakes the transportation, delivery or release of a package by FedEx Express, E. Shipments (packages or freight) containing all or part of the following items are whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07 limitation and liberty of whatsoever nature contained in these terms and conditions or per pound, whichever is greater. Import of any of the following items may be prohibited otherwise available to FedEx Express as if such provision were expressly for its benefit. by individual countries, and a lower declared-value limitation for a country will control this stated limitation for such items: Delivery Signature Options 1. Artwork, including any work created or developed by the application of skill, FedEx offers Delivery Signature Options for shippers. Not available for all shipments taste or creative talent for sale, display or collection. This includes, but is not or to all destinations. limited to, items (and their parts) such as paintings, drawings, vases, tapestries, A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: limited-edition prints, fine art, statuary, sculpture and collector’s items. 1. From someone at the delivery address; or 2. Film, photographic images (including photographic negatives), photographic 2. From a neighbor, building manager or other person at a neighboring address; or chromes and photographic slides. 3. Where available, the recipient can sign a FedEx door tag or utilize other FedEx- 3. Any commodity that by its inherent nature is particularly susceptible to damage approved means to authorize release of the package without anyone present. or the market value of which is particularly variable or difficult to ascertain. If delivery cannot be completed in these ways, FedEx may reattempt delivery. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and B. Direct Signature Required. FedEx will obtain a signature from someone at the whose history, age or rarity contributes to its value. These items include, but are delivery address. If no one is at the address, FedEx may reattempt delivery. not limited to, furniture, tableware and glassware. C. Adult Signature Required. FedEx will obtain a signature from someone at 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, the delivery address who is at least the age of majority in the destination country. china, crystal, glass, framed glass, and any other commodity with similarly Government-issued photo identification or other identification customarily accepted by fragile qualities. local authorities is required. In all cases, if there is no eligible recipient at the delivery 6. Plasma screens. address, FedEx may reattempt delivery. 7. Jewelry, including, but not limited to, costume jewelry, watches and their D. Shipments to residential addresses may be released without obtaining a signature. parts, mount gems or stones (precious or semiprecious), industrial diamonds, If you require a signature for a residential shipment, select one of the Delivery and jewelry made of precious metal. Signature Options. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. E. Choosing a Delivery Signature Option overrides a signature release. 9. Precious metals, including, but not limited to, gold and silver bullion or dust, F. FedEx will assess the delivery signature charge if the shipper requests the Delivery precipitates, or platinum (except as an integral part of electronic machinery). Signature Option, even if a signature is not obtained, the option requested is not 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food available or FedEx is unable to provide a copy of the signature obtained at delivery. stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money G. Also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and Rerouting sections. orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 11. Liquor stamps and tax stamps. Dimensional Weight (Volumetric Weight) 12. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. Dimensional-weight pricing is applicable on a per-shipment basis to all shipments in 13. Guitars and other musical instruments that are more than 20 years old, and customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. customized or personalized musical instruments. If the dimensional weight exceeds the actual weight, charges based on the dimensional 14. Scale models (including, but not limited to, architectural models and dollhouses) weight will be assessed. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges by FedEx. See the Dimensional and prototypes. Weight description in the Fees and Other Shipping Information section of the FedEx F. The declared value for carriage cannot be greater than the declared value for customs. Service Guide for additional details. G. When the sender has not specified the declared value for carriage of each package on an air waybill, but has specified a total declared value for all packages, the declared value for each package will be determined by dividing the total declared value by the Duties and Taxes number of packages on the air waybill unless you provide verifiable evidence supporting A. In order to complete clearance of certain items through customs, FedEx may advance duties and taxes as assessed by customs officials on behalf of the payer and assess a different allocation. The declared value of any package in a shipment cannot exceed a surcharge for doing so. For all shipments, FedEx may contact the payer and require the declared value of the total shipment. confirmation of reimbursement arrangements as a condition to completion of clearance H. Notwithstanding anything else in the FedEx Service Guide, we are not liable for and delivery, and at our sole discretion, require payment of duties and taxes before any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments, release of the shipment to the recipient. including, but not limited to, cash or currency, nor misdelivery of information. B. FedEx only provides estimates of customs duties and taxes through the Estimate I. Notwithstanding anything else in the FedEx Service Guide, we are not liable for any Duties and Taxes feature on FedEx Global Trade Manager at fedex.com. Final duties and loss, damage or delay to any package that is not adequately packaged by the shipper. taxes may vary. J. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED C. In the event the accuracy or propriety of duties and taxes assessed on a shipment is IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE disputed, FedEx or its designated broker may review the shipping documents tendered OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED with the shipment. If FedEx determines that the duties and taxes were properly MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX assessed, the shipper agrees to pay the duties and taxes. SERVICE GUIDE AS TO SUCH SHIPMENT. D. In the event we advance duties, taxes or other fees, including the U.S. Merchandise K. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, Processing Fee, on behalf of the payer, the payer will be assessed an ancillary clearance DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO service fee based on a flat rate or a percentage of the total amount advanced. This PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED A ancillary clearance service fee will vary depending upon the destination country. SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, E. If the sender fails to designate a payer on the air waybill, duties and taxes will WHICHEVER IS LESS. automatically be billed to the recipient where allowed. Bill Sender Duties and Taxes L. The shipper is responsible for accurately completing the air waybill or other shipping and Bill Third Party Duties and Taxes are options available only for deliveries to documents, including completion of the declared-value section. We cannot honor specified locations (call FedEx Express International Customer Service at 1.800.GoFedEx requests to change the declared-value information on the air waybill after tender to FedEx. 1.800.463.3339 and say “international services”).

155 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Terms and Conditions International Shipments (U.S. Edition)

(Duties and Taxes, cont.)

F. REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, THE SENDER Freight or FedEx International Priority DirectDistribution services. For further information, IS ULTIMATELY RESPONSIBLE FOR PAYMENT OF DUTIES AND TAXES AND ALL FEES go to the FedEx International Controlled Export section on fedex.com/en-us/service-guide/ AND SURCHARGES RELATED TO OUR ADVANCEMENT OF DUTIES AND TAXES IF special-handling-services.html. PAYMENT IS NOT RECEIVED. If a recipient or a third party from whom reimbursement You agree to identify any shipments requiring any other U.S. government export confirmation is required refuses to pay the duties and taxes upon request, we may license or permit, and shipments subject to such pre-export regulatory controls contact the sender. If the sender refuses to make satisfactory arrangements to and provide us with information and all necessary documentation to comply with reimburse FedEx, the shipment may be returned to the sender (in which case, sender the applicable U.S. laws and regulations. You are responsible at your expense for will be responsible both for original and return charges), or placed into a general determining U.S. export licensing or permitting requirements for a shipment, obtaining order warehouse or a customs-bonded warehouse, or considered undeliverable. any required U.S. export licenses or permits, and ensuring that the consignee is If transportation charges for a shipment are billed to a credit card, FedEx reserves the authorized as required by the applicable laws and regulations of the origin country, right to also settle uncollected duties and taxes charges associated with that shipment destination country, and any country(s) asserting jurisdiction over the goods. Further, to the credit card account. you are responsible for ensuring that the end-use or end-user of the items shipped does G. If FedEx cannot obtain satisfactory confirmation of arrangements to reimburse it for not violate any specific control policies restricting certain types of exports, reexports amounts to be advanced for duties and taxes, a shipment might be delayed. Such delays, and transfers of specifically enumerated items subject to the U.S. Export Administration or any other failure to comply with these conditions, constitute liabilities not assumed Regulations. and are not service failures. Accordingly, they are not covered by the money-back We assume no liability to you or any other person for any loss or expense — guarantee. (See the Liabilities Not Assumed and Money-Back Guarantee Policy sections.) including, but not limited to, fines and penalties — if you fail to comply with any H. Payment for duties and taxes will be made by one of the following means at the sole export laws, rules or regulations. discretion of FedEx: cash, check (personal or business, provided valid identification is offered), credit card, money order, traveler’s check, or debit or deferment account. FedEx does not accept prepayment of duties and taxes at the time of shipment. Extra-Large Packages I. We assume no responsibility for shipments abandoned in customs, and such Extra-large packages are pieces weighing less than 151 lbs. (or destination country shipments may be considered undeliverable. limit) that exceed 130 inches (or destination country limit) in length and girth combined. J. In the event that we require confirmation of duties and taxes reimbursement These pieces may be refused, or at our sole discretion may be considered as FedEx arrangements from the recipient, we will attempt to contact the recipient no later than International Priority Freight or FedEx International Economy Freight shipments once 12 p.m. on the day the shipment is available for customs clearance in the destination accepted by us. Dimensional-weight pricing is applicable on a per-shipment basis for country and inform the recipient of the estimated duties and taxes amount. If an extra-large packages. The chargeable weight is the greater of the actual weight or arrangement satisfactory to us is made, the shipment will then be cleared through dimensional weight for extra-large packages and is applied on a per-shipment basis. customs and delivered. If the shipment clears customs by 5 p.m. on the day arrangements The total shipment is subject to a minimum billable weight of 151 lbs. multiplied by are confirmed, delivery will be scheduled for the next business day by 5 p.m. or the end the number of freight handling units. of the local business day. In the event we have cleared packages on your behalf and you do not have credit arrangements with FedEx, payment may be required prior to the Fuel Surcharge release of your shipment. We reserve the right to assess fuel and other surcharges on shipments without notice. The duration and amount of any surcharge will be determined at our sole discretion. Export Control Laws By tendering your shipment to FedEx, you agree to pay the surcharges, as determined FedEx Express is headquartered in the U.S. and will not transport shipments that violate by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. U.S. export controls nor export controls in the countries in which we operate, provided they do not conflict with U.S. law. You are responsible for, and warrant, your compliance Inspection of Shipments and Identification Requirement with all applicable laws, rules and regulations, including, but not limited to, the U.S. We may, at our sole discretion, open and inspect any shipment without notice. Export Administration Regulations, the U.S. International Traffic in Arms Regulations, Governmental authorities may also open and inspect any shipment at any time. We the U.S. Foreign Assets Control Regulations and applicable export laws and regulations may, at our sole discretion, require the shipper to provide their government-issued of any country to, from, through or over which your shipment may be transported. You photo identification prior to tendering a package to FedEx. agree, and warrant, that you will comply with all applicable U.S. government sanctions prohibiting the export or re-export of goods, services or technology to countries and Liabilities Not Assumed regions listed by the U.S. government unilaterally or in coordination with other countries’ FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE sanctions. In addition, no commodities originating or manufactured in any of these DECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL OR countries and regions are accepted for transportation anywhere in the world. For a WARSAW CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGE current list of FedEx countries and regions served see International Express Package OF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS AND Zones: U.S. Export and U.S. Import in the FedEx Service Guide or go to fedex.com/ CONDITIONS CONTAINED IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEX internationalpackages. EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. Any FedEx Returns service shipments that are forwarded to a third country must also In no event shall FedEx Express, including, without limitation, agents, contractors, comply with the export control requirements of the country of first departure. You agree employees and affiliates, be liable for any special, incidental or consequential damages, to furnish such information and complete and attach to the air waybill such documents including, without limitation, loss of profits or income, whether or not FedEx Express had as necessary to comply with such laws, rules and regulations. knowledge that such damages might be incurred. In addition, you specifically warrant that you will not tender any shipments to us if If we inadvertently accept a shipment with a destination city or cities that we do not you or any of the parties involved in the shipment are listed on any of the export controls serve in a country to which FedEx Express international services are provided, we may or sanctions lists published and maintained by: the U.S. Department of Treasury, Office attempt to complete the delivery. However, we will not be liable and we will not provide of Foreign Assets Control; the U.S. Department of Commerce, Bureau of Industry and any proof of delivery. The delivery commitment listed for such country will not apply, Security; the U.S. Department of State, Directorate of Defense Trade Controls; the United and the applicable rate will be the highest for that country plus the maximum extended Nations Sanctions Committees; the European Union Council; and any other relevant service area surcharge. In these cases, the money-back guarantee applies only to the authority. In addition, you agree and warrant that you will not attempt to ship to any portion of the transportation provided directly by us. entity owned by any party, in the common ownership interest determined by the relevant We will not be liable or responsible for loss, damage or delay caused by events we listing authority, subject to U.S. government economic sanctions. cannot control. Any shipments requiring a U.S. Department of State license or authorization, or We will not be liable for, nor will any adjustment, refund or credit of any kind be requiring a U.S. Drug Enforcement Administration export permit, and certain in-bond given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: shipments, must be shipped using our FedEx International Controlled Export service A. The act, default or omission of any person or entity, other than FedEx, including option, only available with FedEx International Priority, FedEx International Priority those of any local, state or federal government agencies.

156 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Terms and Conditions International Shipments (U.S. Edition)

(Liabilities Not Assumed, cont.)

B. The nature of the shipment, including any defect, characteristic or inherent vice of in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any the shipment. refund, credit or adjustment unless you comply with those notice provisions. C. Your violation of any of the terms and conditions contained in the FedEx Express X. Your use of an incomplete, inaccurate, or invalid FedEx account number or your Terms and Conditions, as amended or supplemented, or on an air waybill, standard failure to provide a valid FedEx account number in good credit standing in the billing conditions of carriage, tariff or other terms and conditions applicable to your shipment, instructions on shipping documentation. including, but not limited to, the improper or insufficient packing, securing, marking and Y. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or addressing of shipments, or use of an account number not in good credit standing, or other items when not enclosed in outer packaging, or other general shipping containers failure to give notices in the manner and time prescribed. caused by adhesive labels, soiling or marking incidental to transportation. D. Perils of the air, public enemies, criminal acts of any person(s) or entities including, Z. The shipment of perishables or commodities that could be damaged by exposure but not limited to, acts of terrorism, public authorities acting with actual or apparent to heat or cold, including, but not limited to, the shipment of any alcoholic beverages, authority, authority of law, local disputes, civil commotion, hazards incident to a state plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture. of war, local, national or international weather conditions (as determined solely by us), AA. The shipper’s failure to provide accurate delivery address information. local, national or international disruptions in air or ground transportation networks (as BB. Damage to computers, or any components thereof, or any electronic equipment determined solely by us), strikes or anticipated strikes (of any entity, including, but not when shipped in any packaging other than: limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused 1. The manufacturer’s original packaging, which is undamaged and has retained by pandemic conditions or other public health event or circumstances, natural disasters a good, rigid condition. (earthquakes, floods and hurricanes are examples of natural disasters), conditions that 2. Packaging that is in accordance with the FedEx packaging guidelines available present a danger to our personnel, and disruption or failure of communication and online at fedex.com/packaging. information systems (including, but not limited to, our systems). 3. FedEx laptop packaging, for shipments of laptop computers. E. Our compliance or noncompliance with verbal or written delivery instructions from 4. FedEx small electronic device packaging, for shipments of cell phones, handheld the sender, recipient or persons claiming to represent the shipper or recipient. computers, MP3 players and similar items. F. Our compliance or noncompliance with any request to intercept a shipment in transit, 5. FedEx tablet packaging, for shipments of tablet computers. or to prevent delivery. CC. Any shipment containing a prohibited item. (See the Prohibited Items section.) G. Damage or loss of articles packaged and sealed by the sender or by person(s) acting DD. Our provision of packaging, advice, assistance or guidance on the appropriate at the sender’s direction, provided the seal is unbroken at the time of delivery, the packaging of shipments does not constitute acceptance of liability by FedEx unless package retains its basic integrity, and the recipient accepts the shipment without such advice, assistance or guidance has been approved in writing by FedEx Packaging noting the damage on the delivery record. Design and Development and the writing expressly accepts liability in the event of a H. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts damaged shipment. or omissions of customs or other regulatory agencies. EE. Failing to meet our delivery commitment for any shipments with an incomplete I. Delays in delivery caused by adherence to FedEx policies regarding the payment of or incorrect address. (See the Undeliverable Shipments section.) duties and taxes or other charges. FF. Failing to deliver or not attempting to deliver a package within the delivery J. Our inability to provide a copy of the delivery record or a copy of the signature commitment time, if the shipper or recipient requested a later delivery or informed obtained at delivery. FedEx that the recipient location is closed during the originally scheduled delivery time. K. Erasure of data from or the loss or irretrievability of data stored on magnetic GG. Damages indicated by any shockwatch, tiltmeter or temperature instruments. tapes, files or other storage media, or erasure or damage of photographic images or HH. Loss or damage to alcohol shipments unless an approved packaging type is used soundtracks from exposed film. or FedEx Packaging Design and Development has preapproved your packaging prior to L. The loss of any personal or financial information including, but not limited to, social shipment. See the Alcoholic Beverages section for further information. security numbers, dates of birth, driver’s license numbers, credit card numbers and II. Dangerous goods shipments that the shipper did not properly declare, including financial account information. proper documentation, markings, labels and packaging. FedEx Express will not pay a M. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee markings), “fragile” labels or other special directions concerning packages. does not apply. N. Your failure to ship goods in packaging approved by us prior to shipment where such JJ. FedEx will not be liable for the failure to provide any services or service options prior approval is recommended or required. where our records do not reflect that the services or service options were selected by O. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser the shipper. tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for KK. Your use of FedEx customer automation systems or software versions that are specimens and glass containers such as those used in laboratory test environments. no longer supported by FedEx, or your failure to update or upgrade FedEx customer P. Our failure to notify you of any delay, loss or damage in connection with your automation hardware or software as provided or directed by FedEx from time to time. shipment or any inaccuracy in such notice. Q. Shipments released without obtaining a signature at residential addresses. (See the Limitations on Legal Actions Delivery Signature Options section.) In the event that the Warsaw Convention, as amended, or Montreal Convention does R. Shipments released without obtaining a signature at nonresidential addresses when not prescribe limitations on legal actions, the following will apply. release has been authorized by the shipper or recipient. (See the Delivery Signature Any right you might have to damages, refunds, credits, recovery of reliance Options section.) interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal S. Failing to obtain the signature option requested for shipments using Delivery or equitable relief whatsoever against us under any cause of action arising from the Signature Options. (See the Delivery Signature Options section.) transportation of any package pursuant to the FedEx Service Guide shall be extinguished T. Our failure or inability to attempt to contact the sender or recipient concerning unless you file an action within one year from the date of delivery of the shipment or an incomplete or inaccurate address or other recipient information; incorrect, incomplete, from the date on which the shipment should have been delivered. inaccurate or missing documentation; payment of duties and taxes necessary to release Any right that you might have to damages, refunds, credits, recovery of reliance a shipment; or an incomplete or incorrect customs broker’s address. interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal U. The failure to properly designate a delivery address as a Residential Delivery or or equitable relief whatsoever against us under any cause of action arising from the Commercial Delivery, including delivery addresses that were processed through any transportation of any package pursuant to the FedEx Service Guide shall be extinguished address verification function or program. unless you first comply with all applicable notice periods and requirements in these terms V. Any package where FedEx records do not reflect that the package was tendered to and conditions including, but not limited to, the periods and requirements for providing FedEx by the shipper. notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and W. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing we understand that timely and complete compliance with such notice periods and system, internet shipping device or any other electronic shipping method used to ship requirements is a contractual condition precedent to your right to any relief whatsoever, a package, when the shipment is not tendered to FedEx. If you fail to do so and seek and you must plead compliance with those conditions precedent on the face of any a refund, credit or invoice adjustment, you must comply with the notice provisions complaint that you file against us. You and we agree that FedEx cannot be considered to

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(Limitations on Legal Actions, cont.) have breached any obligation to you unless or until we wrongfully deny a claim submitted adjusted to account for the requested delivery date and/or time. However, the to us pursuant to the notice periods and requirements contained in these terms and money-back guarantee may not apply to certain shipments for which the recipient conditions. Finally, you and we agree that you will comply with applicable notice periods has requested to modify or customize delivery through methods approved by FedEx. and requirements even if you believe that such compliance will not result in relief from us 7. If the shipper or recipient informed FedEx that the recipient location is closed on or if you lack knowledge regarding whether such compliance will result in relief from us. a certain day or at a certain time, the delivery commitment time for application You agree that you will not sue us as a class plaintiff or class representative, join as of the money-back guarantee policy will be the next business day at the delivery a class member, or participate as an adverse party in any way in a class-action lawsuit commitment time for the service originally selected. against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an 8. This money-back guarantee does not apply to requests for invoice adjustment individual plaintiff. based on overcharges (see the Billing section) or shipments to P.O. box addresses To the extent that any court finds that state rather than federal law applies to any acceptable for delivery (see the Post Office Box Addresses section). provision of this contract, the controlling law is the substantive law of the state in which 9. The money-back guarantee for shipments destined for our extended service areas you tendered your shipment to us. applies only to the portion of the transportation provided directly by us. The performance of any services does not make us an agent of the shipper or any 10. This money-back guarantee applies only to transportation charges paid by third party for any purpose. U.S.-based payers and does not apply to duties, taxes or other charges, including ancillary clearance service fees. Live Animals 11. Holidays in international locations will affect our transit times. Contact FedEx Express does not accept live-animal shipments as part of its regular-scheduled International Customer Service for information on delivery commitments that service and does not transport household pets such as dogs, cats, birds and hamsters. may be affected due to the observance of these holidays. Deliveries normally FedEx Express may accept certain shipments of live animals such as horses, livestock scheduled to be made on the day of holiday observance will be rescheduled and zoo animals (to and from zoo locations only) on an exception basis if approved and for delivery on the next business day. The delivery commitment for application coordinated by the FedEx Animal Desk (call 1.800.405.9052). of the money-back guarantee policy will be extended for a period equal to the Money-Back Guarantee Policy length of the holiday. 12. If the sender or recipient specifies a customs broker other than FedEx or the We offer a money-back guarantee for our services.1 This guarantee can be suspended, broker selected by FedEx (where this service is available), notification may modified or revoked at our sole discretion without prior notice to you. be given to the broker by 12 p.m. on the first business day the shipment is A. Money-Back Guarantee. For U.S.-based payers, we will, at our option, and upon available for customs clearance in the destination country, and such notification request, either refund or credit to the applicable invoice only your transportation charges constitutes timely delivery. if we deliver a shipment 60 seconds or more after the applicable delivery commitment 13. For FedEx International Next Flight service, the quoted delivery time may be time. The money-back guarantee applies to shipments tendered using the following changed for many reasons, including, but not limited to, the following: flight services: FedEx International First, FedEx International Next Flight, FedEx International delays or cancellations due to air traffic control, weather or mechanical Priority, FedEx International Priority Freight, FedEx International Economy, FedEx problems. If the delivery commitment is changed, the money-back guarantee International Economy Freight, FedEx International Priority DirectDistribution, FedEx will only be applicable to the latest quoted delivery time. International Priority DirectDistribution Freight and FedEx International Premium. It C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: does not apply to FedEx International MailService. This money-back guarantee is 1. We provide you with proof of timely delivery, consisting of the date and time of your exclusive remedy in the event of a service failure for the recovery of all or any delivery and, if applicable, the name of the person who signed for the shipment, portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, or service-exception information reflecting that the failure to deliver timely there is no remedy or recovery of charges for a service failure. There are no delivery resulted from circumstances described under the Liabilities Not Assumed section. commitments for shipments on which the money-back guarantee is suspended. 2. The service failure resulted, in whole or in part, from any of the circumstances B. Limitations. The following limitations apply: described under the Liabilities Not Assumed section. 1. Credits for transportation charges will be applied to the payer’s account only, 3. The payer’s FedEx account number was not in good credit standing, or payment and refunds will be made payable to the payer only. instructions were invalid, and delivery was delayed until payment arrangements 2. At the sole discretion of FedEx, the money-back guarantee may not be honored were secured. when the request is made by, or the information utilized to determine the status 4. The shipment was scheduled for delivery on the Wednesday immediately prior of the package is determined by, a third party other than the payer of the charges. to Thanksgiving via any FedEx Express international or FedEx Express Freight 3. Only one refund or credit is permitted per package. In the case of multiple-piece international service, and was delivered within 90 minutes of the published shipments, this money-back guarantee applies to each package in the shipment. delivery commitment time for the selected service and destination. If a service failure occurs for any package within the shipment, a refund or 5. The shipment was scheduled for delivery during the seven calendar days before credit will be given only for the portion of the transportation charges applicable Christmas Day via any FedEx Express international or FedEx Express Freight to that package. For FedEx International Priority DirectDistribution and FedEx international service, and was delivered by the end of the day on the published International Priority DirectDistribution Freight, the money-back guarantee is delivery commitment date for the selected service and destination. prorated based on the number and weight of packages within the shipment 6. The shipment was undeliverable or returned. where delivery is not completed by the service commitment. 7. The shipment contained dangerous goods or dry ice. 4. A credit or refund under our money-back guarantee policy will be applied only 8. The shipment was delayed due to an incorrect address or to the unavailability against charges for the shipment giving rise to the credit. or refusal of an appropriate or eligible person to accept delivery or sign for 5. An exact delivery commitment time can be obtained only by telephoning the package. International Customer Service and supplying us with all of the following: 9. The shipment was delayed due to customs or regulatory delays, including, but 1. Commodity being shipped not limited to, any delays resulting from compliance with advance notice or prior 2. Date of the shipment notice requirements. 3. Exact destination 10. The delay in delivery was caused by adherence to FedEx policies regarding 4. Weight of the shipment the payment of duties and taxes prior to customs clearance or at delivery. 5. Value of the shipment 11. Incorrect FedEx tracking numbers were applied to the subject package or Any transit time published in the FedEx Service Guide or elsewhere, or quoted by shipment by customers using FedEx electronic shipping devices. Customer Service without the above five required facts, is only an estimate and 12. Complete recipient information was not provided at the time of tender to FedEx. is not a stated delivery commitment time. You agree that our records regarding Complete recipient information must be provided on either the air waybill or quoted delivery times will constitute conclusive proof of any such quotes. through any FedEx electronic shipping device. 6. If a delivery later than the original delivery commitment time is requested by 13. You did not book an international freight shipment as required. the shipper or recipient before the first delivery attempt is made, the delivery D. Refund or Credit Requests. To qualify for a refund or credit due to a service commitment time for application of the money-back guarantee policy will be failure, you must notify us of the service failure and request a refund or credit of your

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(Money-Back Guarantee Policy, cont.) transportation charges in compliance with the conditions listed below. If you do not D. Number of packages and total weight of shipment. comply with these conditions, you are not entitled to receive a refund or credit and E. Contents and value of shipment. cannot recover compensation for a service failure in any lawsuit. F. Your name and phone number, so we can call you back. 1. You may request a refund or credit of transportation charges due to a service failure in the following ways: Packaging and Marking a. Use our internet application FedEx Billing Online at fedex.com if you are a A. You must comply with all applicable laws (including, but not limited to, local, state, registered user; or federal and international laws), including those governing packing, marking and labeling b. Submit your request through the invoice adjustment feature at fedex.com; or for all shipments. c. Submit the request via our telephone invoice adjustment system at B. It is the responsibility of the sender to properly complete the air waybill. The 1.800.GoFedEx 1.800.463.3339 (say “billing”). sender’s address on an air waybill or electronic shipping device must show the country 2. Your notification of a service failure must include your FedEx account number, in which the shipment is tendered to FedEx. if any; the FedEx tracking number; and the date of the shipment. C. All packages must be prepared and packed by the shipper for safe transportation with 3. All requests for refund or credit of transportation charges must be received via ordinary care in handling in an express-transportation environment. Any articles susceptible one of the approved channels within 15 calendar days of the invoice date or to damage as a result of conditions that may be encountered in transportation, such as within 15 calendar days from the ship date if you are paying by credit card or changes in temperature or atmospheric pressure, must be adequately protected by proper in advance by cash, check or money order. packaging. FedEx assumes no liability for perishables or commodities that could be 4. A partial payment against an invoice is not considered a request for invoice damaged by exposure to heat or cold. Each shipment must be legibly and durably marked adjustment or notice of a refund request. A notification of the reason for an with the name, address and ZIP code/postal code of both the shipper and recipient. unpaid charge with your payment is not considered a request for an invoice Packages cannot be wrapped in kraft paper. adjustment or notice of a refund request if the reason relates to a service failure. D. You must use FedEx packaging or new corrugated boxes in good, rigid condition 1Offer void where prohibited by law. large enough to allow cushioning of contents on the top, bottom and sides. For guidelines on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed Package Consolidators (Including FedEx Authorized into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag ShipCenter Locations, and FedEx ShipSite Locations or the tire/crate label provided by FedEx (or you may secure it by wrapping pressure- at Office Depot and OfficeMax) sensitive tape completely around the object). Briefcases, luggage, garment bags, FedEx cannot accept a consolidation under FedEx Express international services or aluminum cases, plastic cases, computer cartons or similar types of items whose outer FedEx International Broker Select from a forwarder, unless the shipper: finish might be damaged by adhesive labels, soiling, marking or other types of surface a. Is a FedEx Authorized ShipCenter or FedEx ShipSite location, or damage that is normal with ordinary care in handling should be placed in a protective b. Ships using FedEx International Airport-to-Airport, or container for shipment. Casters, wheels and rollers must be removed or packaged. c. Ships using FedEx International Express Freight, or E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container d. Ships using FedEx International Premium. unless tested and approved for acceptance by FedEx Packaging Design and Development. In addition, Package Consolidators are responsible for complying with all applicable Information on how to submit your packaging for testing is available at fedex.com/ requirements in these terms and conditions including, but not limited to, customs and packaging. Expanded polystyrene foam coolers containing blood, urine and other other legal requirements applicable to packages tendered for international transportation. noninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging. If you tender packages to a Package Consolidator instead of to us directly, the F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. following limitations apply: Packages containing wet ice must be prepared to prevent the leakage of any liquid, A. Package Consolidators are not agents of FedEx, and we are not responsible for any regardless of package orientation. For additional wet-ice packaging requirements, refer errors or omissions made by them. to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. B. Package Consolidators may submit claims for refunds or credits for shipping charges G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be under the money-back guarantee policy. Neither the person or entity tendering the returned to the sender if possible. If the sender refuses to accept the returned shipment package to the Package Consolidator nor the recipient is eligible for refunds or credits or it cannot be returned because of leakage, or damage due to faulty packaging, the under the money-back guarantee policy. shipper is responsible for and will reimburse FedEx for all costs and fees of any type C. In order for a Package Consolidator to receive packaging supplies from FedEx, the connected with the legal disposal of the shipment, and all costs and fees of any type Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx connected with cleanup of any spill or leakage. Authorized ShipCenter Agreement with FedEx. H. FedEx reserves the right to request a shipper to submit a representative sampling of D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, the packaging for inspection and testing. If the shipper fails to comply with our request but they are not required to. Package Consolidators set their own rates for reselling to inspect and test the packaging, or the sampling fails FedEx testing, FedEx will not be FedEx services. liable for any damages due to improper packaging. E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged I. FedEx may issue written notice to you if you repeatedly fail to adhere to FedEx’s or delayed shipments tendered to a Package Consolidator, as the Package Consolidator packaging requirements due to your pattern or practice of insufficient packaging. Claims for is the shipper of these packages. Package Consolidators are independently owned and damage or loss associated with an identified pattern or practice of insufficient packaging operated businesses. will be denied. Any such claim filed related to your shipments will not be paid, regardless F. See the Package Consolidator representative for information regarding rates and of which party files the claim, unless the claimant can establish that the loss or damage services and the terms and conditions of carriage. Inquiries or claims regarding shipments did not result from a failure to use proper packaging. FedEx will continue to deny such tendered to a Package Consolidator must also be directed to the Package Consolidator. claims until we determine that you have ceased the pattern or practice of failing to adhere G. As directed by FedEx, Package Consolidators must require a government-issued to the packaging requirements. Nothing in this paragraph is intended to limit FedEx’s right photo ID to validate the identity of their customer and must keep a record of the name to deny a claim where the shipment in dispute is found to have improper packaging. and address on the ID of their customer for each package. J. Information on how to submit your packaging for testing or evaluation, and tips on packaging specific commodities (including automotive and mechanical parts, computers Package Tracking/Tracing and perishables), are available at fedex.com/packaging. Tracing of international packages is available upon request. Call FedEx International K. For international freight shipments, freight must be on a skid, pallet or other Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) and forkliftable base. Boxes should be stacked squarely on the skid without hanging over the a tracing specialist will assist you. To trace your package, you must have all of the edge, and the weight should be distributed evenly on the skid to avoid excess weight following information when you call us: being placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a A. Air waybill number. minimum of two bands (tightly secured) through the skid voids and around all cartons. B. Date of shipment. L. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx C. Recipient’s name and address. 1.800.463.3339 (say “order shipping supplies”).

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Perishables to reach the shipper and two attempts to reach the recipient (if requested by the shipper). Shipments containing perishable articles must be packaged for a minimum transit Any such change in the quoted delivery time will be logged in to the tracking system. time of at least 24 hours greater than our delivery commitment time for the shipment. L. In order to facilitate delivery or release of a shipment, FedEx may, at its sole Shipping perishable articles over a weekend or holiday is discouraged, and packaging discretion, contact the recipient to obtain delivery instructions, or to notify them that such shipments for longer transit times is required. We recommend that you ship a delivery is scheduled, that a delivery has been completed or that a shipment is perishable items via FedEx International First, FedEx International Priority or FedEx available for pickup at a Hold at Location facility. Where available, FedEx may also International Priority Freight and have your proposed packaging evaluated by FedEx permit recipients to request modification or customization of delivery through methods Packaging Design and Development. Information on how to submit your packaging for approved by FedEx. evaluation is available at fedex.com/packaging. Some perishables are prohibited from M. At its discretion, FedEx may not deliver or attempt delivery within the delivery shipment (see the Prohibited Items section). For non-prohibited perishable shipments, commitment time of the service requested, if the shipper or recipient requested a later your failure to use proper packaging releases us from any liability for spoiled perishables delivery or informed FedEx that the recipient is closed during the delivery commitment that we would otherwise assume (see the Liabilities Not Assumed section). time. In this situation, charges will be assessed based on the service initially selected by the shipper. The shipper or payer is responsible for communicating with the recipient Pharmaceuticals regarding requested later delivery times and is responsible for knowing the days and Shipments of pharmaceuticals will only be accepted when tendered in accordance with times that the recipient location can accept FedEx deliveries. applicable local, state, federal and international laws. The shipper is responsible for N. If a shipper tenders packages that substantially exceed the number, type, size compliance with all applicable laws. Controlled shipments moving under U.S. Drug and/or weight of packages tendered on average for the location by the shipper Enforcement permits must be shipped using the FedEx International Controlled Export throughout the year, FedEx may accept such packages but, at its sole discretion, service option or FedEx air cargo services. suspend the FedEx Money-Back Guarantee, if applicable, or adjust commitment times. O. We reserve the right to assess a Residential Delivery surcharge on any shipment Pickup and Delivery delivered to a home or private residence, including locations where a business is A. We provide delivery service at no additional charge to international destinations operated from a home, or on any shipment in which the shipper has designated the within primary service areas. delivery address as a residence, including shipments where the delivery location has B. Agents are utilized for deliveries to points in extended service areas (ESAs). Depending been designated as Residential Delivery in error. on the final destination, an ESA surcharge per shipment may be applied for U.S. export shipments; see Rates in the FedEx Service Guide for details. Please call FedEx International Post Office Box Addresses Customer Service to determine if your shipment will be subject to an ESA surcharge. You may use post office box addresses for certain international locations, including C. We do not offer a restricted-delivery service and may deliver to someone other than shipments to Puerto Rico, but you must include a valid telephone, fax or telex number the person or entity named as the recipient. We also may make an indirect delivery. on the air waybill. FedEx cannot deliver to U.S. military post office box addresses such Indirect delivery is a completed delivery to an address or location other than the address as APO, FPO and DPO. on the air waybill. Package addresses must include the complete street address and telephone or telex number of the recipient. Prohibited Items D. Shipments to hotels, hospitals, government offices or installations, university campuses, You are prohibited from tendering the following items for shipment to any international or other facilities that utilize a mailroom or other central receiving area will be delivered destinations unless otherwise indicated, and you agree not to do so. (Additional to the central receiving area, unless otherwise authorized and approved by FedEx. restrictions may apply depending on destination. Various regulatory clearances in E. Any person scheduling a pickup other than the sender must provide a FedEx account addition to customs clearance may be required for certain commodities, thereby number in good credit standing, otherwise the pickup must be scheduled by the sender. extending the transit time.) We require a minimum of two hours from the time the shipment(s) will be ready to make 1. APO/FPO/DPO addresses. the pickup. (Contact FedEx International Customer Service for the specific lead times 2. C.O.D. shipments. required.) Repeated pickup attempts without packages being ready may result in the 3. Human corpses, human organs or body parts, human and animal embryos, or cancellation of pickup privileges. cremated or disinterred human remains. F. If we inadvertently accept a shipment with a destination city not served in a country 4. Explosives. (Class 1.4 explosives are acceptable for carriage to Canada, Germany, to which FedEx International Priority is provided, we may attempt to complete the France, Japan, United Arab Emirates and United Kingdom. Note: United Arab delivery. However, certain limitations will apply. (See the Liabilities Not Assumed section.) Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the G. FedEx International Priority Freight or FedEx International Economy Freight shipments FedEx Express facility in Dubai.) picked up or delivered to H3 areas will be picked up or delivered via cartage agents and 5. Items resembling a bomb, hand grenade or other explosive device, except as a special handling fee will apply; see Rates in the FedEx Service Guide. Freight pickup provided in the Dangerous Goods section. This includes, but is not limited to, and delivery is not available on weekends (except in offshore locations where standard inert products such as novelty items, training aids and works of art. business days vary) for FedEx International Priority Freight and FedEx International 6. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico). Economy Freight. 7. Bump fire stocks and other rapid-fire trigger activators. H. Proof of pickup is available upon request. You must provide the pickup number or 8. Ghost guns and other firearms not containing a serial number. FedEx tracking number (also known as the air waybill number). We will not provide proof 9. Any firearm or other weapon manufactured using a 3-D printing machine. of pickup unless you provide this information. 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. I. At our sole discretion, we may refuse to pick up or deliver a shipment (package 11. Perishable foodstuffs and foods and beverages requiring refrigeration or other or freight), or use alternative pickup or delivery arrangements, to maintain the safety environmental control. An exception is available by contract only. Contact your of our employees and in cases in which we believe that our services may be used in FedEx account executive for information. violation of local, state, federal or international laws. 12. Live animals including insects, except as provided in the Live Animals section J. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. in the FedEx Service Guide. (Call the FedEx Animal Desk at 1.800.405.9052.) K. The delivery commitment for FedEx International Next Flight service will be the 13. Animal carcasses, insects and pets. Taxidermy-finished hunting trophies or delivery time quoted to each customer. The quoted delivery time will vary for each completely processed (dried) specimens of whole animals or parts of animals shipment and will depend on the availability of suitable commercial airline flights. are acceptable for shipment into the U.S. A quoted delivery time may be changed for a variety of reasons, including, but not 14. Plants and plant material, including cut flowers (cut flowers are acceptable limited to, flight delays or cancellations due to air traffic control, weather or mechanical from the U.S. to selected points in Canada and from Colombia, Ecuador and the problems. In the event of the occurrence of any of the foregoing, the FedEx International Netherlands to the U.S.). Next Flight Service Desk shall quote a new delivery time to the shipper and recipient (if 15. Lottery tickets and gambling devices where prohibited by law. requested by the shipper) by telephone or by customer-reasonably-requested method; this 16. Money (coins, cash, currency, paper money and negotiable instruments new delivery time shall then become the quoted delivery time. Two attempts will be made equivalent to cash such as endorsed stocks, bonds and cash letters).

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(Prohibited Items, cont.)

17. Pornographic and/or obscene material. the shipment will be performed for every shipment. Two attempts will be made to reach 18. Shipments 1 being processed under: the shipper by telephone. A faxed proof of delivery will also be provided upon request by a. Duty drawback claims unless advance arrangements are made. the shipper or the recipient. b. Temporary Import Bonds — acceptable under the FedEx International Broker Select option, for initial import only. Proof of Performance (Written) c. U.S. State Department licenses. When requested by the sender or recipient within one year of the shipping date, we d. Carnets. will, at our option, furnish a photostatic copy of the destination delivery record or e. U.S. Drug Enforcement Administration export permit. electronically captured delivery information for deliveries made to most points served. f. Letters of Credit. Shipments subject to Letters of Credit are generally We assume no liability for our inability to provide a copy of the delivery record. prohibited, with the exception of shipments subject to Letters of Credit Signature proof of delivery showing an image of the recipient’s signature may be calling for a “courier receipt,” as defined by Article 25 of UCP 600, shipped available online at fedex.com for express deliveries made within the U.S., Canada and using the FedEx Expanded Service International Air Waybill. Puerto Rico. g. Certificate of Registration shipments (CF4455). 19. Hazardous waste. This includes, but is not limited to, used hypodermic needles Rate Quotations or syringes transported for sterilization, recycling, disposal or for any other Rates and service quotations provided to you by FedEx, including but not limited to, purpose, or other medical waste. rates and service quotations provided by our employees, agents, interactive voice 20. Shipments that may cause damage to, or delay of, equipment, personnel or response systems and customer automation platforms are estimates and will be based other shipments. upon information provided by you, but final rates and service charges may vary from the 21. Shipments that require us to obtain any special license or permit for quotes based upon the characteristics of the shipment actually tendered to us and the transportation, importation or exportation. application of these terms and conditions. We are not liable for, nor will any adjustment, 22. Shipments or commodities whose carriage, importation or exportation is refund or credit of any kind be made, as a result of any discrepancy in any rate or service prohibited by any law, statute or regulation. quotation made prior to tender of the shipment and the rates, and other charges that 23. Counterfeit goods, including, but not limited to, goods under a trademark that we invoice to you. Any conflict or inconsistency between the FedEx Service Guide and is identical to or substantially indistinguishable from a registered trademark, other written or oral statements or quotes (except those found in a FedEx Sales or FedEx without the approval or oversight of the registered trademark owner (also Express Customer Automation agreement) concerning the rates, features of service, and commonly referred to as “fake goods” or “knock-offs”). terms and conditions applicable to FedEx Express service will be controlled by the FedEx 24. Tobacco and tobacco products, including but not limited to cigarettes, cigars, Service Guide, as modified, amended, changed or supplemented. FedEx only provides loose tobacco, smokeless tobacco, hookah or shisha. estimates of customs duties and taxes through the Estimate Duties and Taxes feature 25. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana on FedEx Global Trade Manager at fedex.com. intended for recreational or medicinal use and cannabidiol (“CBD”); any product Rates quoted will vary depending on whether (1) the shipper is a FedEx account that contains any amount of tetrahydrocannabinols (“THC”), except as set out in holder and (2) the shipper has discounts applied to his or her account. 21 CFR 1308.35; and synthetic cannabinoids. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx 26. Hemp plants, hemp leaves, hemp oil, hemp seed oil and CBD derived from hemp. account, do not have discounts applied to their account and if they charge their 27. Any substance that has not been approved for a medical use by the U.S. Food shipping to their account. and Drug Administration and also has been listed as a Drug or Chemical of • Shippers will be quoted Account-Specific Rates if they have a valid FedEx Concern by the U.S. Drug Enforcement Administration, including, but not limited account, have discounts applied to their account and if they charge their shipping to, kratom and . Salvia divinorum to their account. 28. Shipments with a declared value for customs in excess of that permitted for a • Shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. specific destination. (See the Declared Value for Carriage and Limits of Liability that are paid for by cash, check, debit or credit card instead of being charged to section in the FedEx Service Guide.) a valid FedEx account. 29. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions. Refusal or Rejection of Shipments 30. Packages that are wet, leaking or emit an odor of any kind. 31. Wildlife products that require U.S. Fish and Wildlife Service export clearance by We reserve the right to refuse, hold or return any shipment and may do so at our sole FedEx prior to exportation from the U.S. discretion and without liability to us. We will execute that right when (but not limited 32. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone to cases in which): (1) the shipment may cause damage or delay to other shipments, or bonded warehouse, unless the FedEx International Broker Select option is property or personnel; (2) the shipment is likely to sustain damage or loss in transit selected for U.S. import shipments, or the FedEx International Controlled Export because of improper packaging or otherwise; (3) the shipment contains any prohibited service option is selected for U.S. export shipments. items; (4) the account of the person or entity responsible for payment is not in good credit standing; (5) when acceptance of the shipment may jeopardize our ability to Notwithstanding any other provision of the FedEx Service Guide, we are not liable provide service to other customers; or (6) when FedEx is unable to validate the identity for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees of the shipper. We have no liability whatsoever for refusal or rejection of shipments. to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering Restrictions any prohibited item for shipment. A. Size restrictions vary by country. 1 You may be able to ship these items via FedEx International Controlled Export, FedEx International B. Per-package weight limits may vary by country. Premium, FedEx International Express Freight or FedEx International Airport-to-Airport. For C. There is no limit on the aggregate weight of a multiple-piece shipment (except information on FedEx International Controlled Export, call International Customer Service at to Argentina), provided each individual package does not exceed the per-package 1.800.GoFedEx 1.800.463.3339 (say “international services”). For information on the other services weight limit for the destination country. Shipments exceeding 500 lbs. require advance listed call FedEx Express Freight Customer Service at 1.877.398.5851. arrangements with us. You must call us to arrange for pickup commitments and delivery commitments. The money-back guarantee will apply only once a delivery commitment Proof of Performance (Verbal) has been established by FedEx after pickup of your shipment. When requested by the sender or recipient, verbal confirmation of delivery (date, time D. No more than one type of service may be indicated on a single air waybill and no and name of person who signed for the shipment) is available. For shipments to many more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on countries that we serve, this information is usually available by 12 a.m. local time in the a single air waybill. country of delivery on the day of scheduled delivery. E. You may ship up to 10 different commodities on a single air waybill. For FedEx International Next Flight service, a proof-of-delivery phone call to the F. The declared value for carriage cannot exceed the declared value for customs as shipper stating the date and time of delivery, and the name of the person who signed for indicated on the air waybill.

161 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Express Terms and Conditions International Shipments (U.S. Edition)

Return and Import Shipping Options Tobacco and Tobacco Products Shipments returned to the United States using the FedEx Global Returns service option are Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. governed by the terms and conditions applicable to the country from which the shipment is returned. Those terms and conditions of service may vary from country to country. Undeliverable Shipments Consult fedex.com/globalreturns or our local office in the origin country for details. An undeliverable shipment is one that cannot be delivered for reasons that include, but Returns customers may use a currency other than U.S. dollars. Note that currency are not limited to, any of the following: conversion rates may fluctuate. If a currency other than U.S. dollars is used, the U.S. • The recipient refuses to pay for a bill-recipient shipment. returns party must check the current conversion rate to determine if an Electronic Export • The recipient refuses to accept the shipment prior to, during or after delivery. Information (EEI) is required to be filed. If a returns label is sent to the U.S., the U.S. • The recipient’s delivery address cannot be located. returns party should always ensure that the Automated Export System (AES) proof of • The shipment was addressed to an area not served by FedEx. filing citation or Foreign Trade Regulations (FTR) exemption statement is correctly printed • The shipment’s contents or packaging are damaged to the point that rewrapping on the label before exporting. is not possible. FOR FEDEX GLOBAL RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS • The shipment is unable to clear customs. THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT • The shipment would likely cause damage or delay to other shipments or property TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND or injury to personnel. AGREES TO PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES • The shipment contains prohibited items. AND ANY DUTIES OR TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY • The recipient’s place of business is closed. PAYMENT INSTRUCTIONS TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS • No appropriate person was available to accept the shipment at a delivery location OR REFUSES TO PAY. on the initial delivery attempt or reattempts. Shipments initiated via the Create Import Shipment feature on fedex.com are • The shipment was improperly packaged. governed by the terms and conditions applicable to the country from which the shipment • The recipient of a Hold at Location shipment cannot be located. originates. Those terms and conditions of service may vary from country to country. Should a shipment be classified as undeliverable or unidentifiable, the following Consult our local office in the origin country for details. guidelines apply: FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON A. If a shipment is undeliverable for any reason, we may attempt to notify the sender FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN to arrange for the return of the shipment if local customs regulations will allow. If the TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH sender cannot be contacted within five business days, we may place the shipment FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL in a general order warehouse or a customs-bonded warehouse or will dispose of the CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR shipment. FedEx reserves the right, at its sole discretion, and without notice, to sell, TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in returning, Routing and Rerouting storing or in the sale, destruction or disposal thereof. We will determine the routing of all shipments. Some shipments may be consolidated B. For shipments returned from international points to the U.S., return charges and fees or forwarded by FedEx for transportation on foreign air carriers, or on either a charter or will be assessed to the original shipper, along with the original charges and fees. Also an interline basis as FedEx may determine. We reserve the right to divert any shipment included will be any other charges incurred by us, including, but not limited to, duties, (including use of other carriers) in order to facilitate its delivery. taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments FedEx assumes no obligation to reroute any shipment to a third country, to carry the containing dangerous goods, the shipper must supply a completed return air waybill and goods by any specified aircraft or over any particular route or to make connection at any all other required documents. point according to any schedules. You agree that FedEx may, without notice, substitute C. Shipments that cannot be returned due to local regulatory constraints will either be alternative carrier or aircraft, deviate from the route or routes, or cause the goods to placed in a general order warehouse or a customs-bonded warehouse or disposed of at be transported by motor vehicle. our sole discretion and at any location. The shipper agrees to pay any costs incurred by FedEx may not reroute shipments when Adult Signature Required has been selected FedEx in such placement or disposal. or applied as a delivery signature option. Dangerous goods may not be rerouted to an address other than the original Warranties intended-recipient’s address provided by the shipper. (Note: Shipments may be made WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. available as hold for pickup or be returned to the sender.) If you have questions or concerns regarding FedEx services, please send your Any requested change to an address that is not a reroute or an address correction correspondence to FedEx Custosmer Relations Department, 3875 Airways Blvd., is a new shipment, and new shipping charges will apply. Module H, Memphis, TN 38116. THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE. Note: This section does not apply to requests for delivery to another address made by the recipient through methods approved by FedEx.

162 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff Tariff 200-FF, effective January 7, 2019 Updated November 1, 2019 (Cancels Tariff 200-EE, effective January 1, 2018)

Contents

Scope of Tariff 164 Definitions 164 Non-Waiver 165 Account Numbers 165 Alcoholic Beverages 165 Animal Carcasses 165 Billing 165 Claims 167 Collect on Delivery (C.O.D.) Service 168 Credit Terms 169 Declared Value and Limits of Liability (Not Insurance Coverage) 170 Delivery Signature Options 170 Dimensional Weight (Volumetric Weight) 170 FedEx Home Delivery 171 Firearms 171 Fuel Surcharge 171 Hazardous Materials 171 Inspection of Shipments and Identification Requirement 172 Liabilities Not Assumed 172 Limitations on Legal Actions 173 Money-Back Guarantee Policy 173 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 174 Package Restrictions (Size and Weight) 174 Packaging and Marking 175 Pharmaceuticals 175 Pickup and Delivery 175 Plants and Plant Materials 176 Prohibited Items 176 Proof of Delivery 176 Rate Quotations 176 Refusal or Rejection of Shipments 177 Return Options 177 Tobacco and Tobacco Products 177 Undeliverable Shipments 177 Warranties 177 International Service Conditions 177 Additional Information 179

For the most current updates to the FedEx Ground Tariff, please go to fedex.com/us/terms.

163 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff

The FedEx Ground Tariff, contained in the FedEx Service Guide, supersedes all previous Definitions terms and conditions, tariffs, amendments, supplements, and other prior statements “Account-Specific Rates” are the rates paid by FedEx account holders who have concerning the rates and conditions of FedEx Ground service to which this tariff applies. discounts applied to their account and who charge their shipping to their FedEx account. The contract of carriage as expressed in this tariff constitutes the entire agreement between the parties and supersedes all previous agreements and understandings, “Business day” means Monday through Friday for FedEx Ground, and Monday through 1 whether oral or written, between the parties or any agents, affiliates or subcontractors Saturday for FedEx Home Delivery, except for the following holidays: thereof (including FedEx Office and Print Services, Inc. and its agents, affiliates and Memorial Day Thanksgiving Day employees [“FedEx Office”]) with respect to the subject matter hereof, and each party Independence Day Christmas Day warrants that it has not relied and will not be relying upon any evaluation, representation Labor Day New Year’s Day or advice from the other party, its agents, affiliates or subcontractors (including any Observation of holidays is subject to change. Refer to the holiday list at agents, affiliates or employees of FedEx Office) except representations expressly made fedex.com/en-us/service-guide/holiday-schedule.html for details. in writing in this tariff. “Business delivery” means any delivery that is not a residential delivery. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, terms and conditions, and tariff in the FedEx Service Guide “Commercial delivery” means any delivery that is not a residential delivery. applicable to all customers without notice. All modifications, amendments or supplements “Consolidator” means any person, corporation, partnership or other entity that is may be authorized only by an officer in the Legal Department of FedEx Corporation or independent from FedEx and derives income from the consolidation of the packages successor positions, but no other agent or employee of FedEx nor any other agent or of others for tender to us, including all FedEx Authorized ShipCenter locations and party is authorized to do so. entities who have executed a Packaging and Pricing Agreement, Package Consolidator The FedEx Service Guide consists of the service information at fedex.com/ Agreement or Packaging Agreement with FedEx. serviceguide and the overview of services in the downloadable FedEx Service Guide “FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package (U.S. and U.S. export); U.S., U.S. export, U.S. import and U.S. retail rates; the FedEx System, Inc., and its officers, employees and agents (but does not include cartage agents). Express Terms and Conditions; this FedEx Ground Tariff; and the FedEx SameDay City “In good credit standing” means: (1) that payment on the FedEx account is current; Tariff. The service information at fedex.com/serviceguide (excluding rates, the FedEx (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City the balance does not exceed the credit limit established by FedEx. Tariff) and the overview of services in the downloadable FedEx Service Guide are not part of the contract of carriage. To the extent that conflicts exist, if any, between the “Length” is the longest side of a package. terms and conditions, other parts of the FedEx Service Guide, and the current versions, “Overcharge” means a charge based on an incorrect rate; an incorrect special handling if any, of the FedEx Ground Tariff 200 and fedex.com, the downloadable version (PDF) fee; billing a service other than the service selected for the package; billing based on of the FedEx Ground Tariff (including any amendments, supplements or both) as then in incorrect package or shipment weight; billing to the wrong account number; or any other effect on the date of shipment shall control. billing, unrelated to a service failure, that results in an incorrect charge. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to “Package” means any container and its contents, and includes any non-containerized article. packages originating in the U.S. for transportation via a FedEx Ground service, except “Proof of delivery” means electronically captured delivery information, which may that this tariff does not apply to packages tendered to FedEx Ground for shipment via include date, time, location and signature information. the FedEx SmartPost service. “Residential delivery” means a shipment addressed to a home or private residence, including locations where a business is operated from the home, and/or a shipment in Scope of Tariff which the shipper has designated the delivery address as residential. FedEx Ground also A. Participating Carriers. FedEx Ground Package System, Inc. (FedEx Ground) with has FedEx Home Delivery service for residential packages. packages originating in the U.S. B. Governing Publications. Except as otherwise provided, this tariff is governed by “Retail Rates” apply to shipments originating in the U.S. that are paid for by cash, the following publications, supplements thereto or succeeding publications thereof: check, debit or credit card instead of being charged to a valid FedEx account. FedEx Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect “Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground at the time of shipment. These publications are available at fedex.com. Call Tag, FedEx Print Return Label and FedEx Email Return Label. C. Scope of Operations “Service failure” means FedEx Ground did not deliver your standard ground and FedEx Ground Package System, Inc. (U.S.): multiweight ground package(s) by the end of the scheduled delivery day as published 1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign on fedex.com, except as otherwise described in this tariff. commerce, over irregular routes, transporting GENERAL COMMODITIES (except “Ship date” or “shipment date” is the date the shipment is tendered to FedEx. Classes A and B explosives, household goods and commodities in bulk) between For shipments tendered at a FedEx location after the last pickup time, the ship date points in the U.S. under continuing contract(s) with commercial shippers, is the next business day. receivers or brokers of such commodities. 2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign “Shipment” means one or more packages shipped together to the same recipient. commerce, over irregular routes, transporting GENERAL COMMODITIES (except “Standard List Rates” are the rates paid by FedEx account holders who do not have Classes A and B explosives, household goods and commodities in bulk) in discounts applied to their account and who charge their shipping to their FedEx account. packages weighing 150 lbs. or less when transported in a motor vehicle in “Transportation charges” mean amounts assessed for movement of a shipment which no one package exceeds 150 lbs., between ground points in the U.S. and does not include any other fees or charges that may be assessed under the FedEx 3. To operate as a common and contract carrier, by motor vehicle, in intrastate Service Guide, such as (but not limited to) declared-value charges, special handling fees, commerce, over irregular routes, transporting GENERAL COMMODITIES (except customs duties and taxes, collect on delivery (C.O.D.) charges, and surcharges. Classes A and B explosives, household goods and commodities in bulk) between points in the U.S. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. “You” or “your” means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment. 1Saturday delivery is available for packages with a scheduled transit time of 1, 2 or 3 business days.

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FedEx Ground Tariff

Non-Waiver FedEx, at its sole discretion, reserves the right to bill the sender for those charges and Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground assess an invalid account surcharge. Tariff does not constitute a waiver of that term, condition or provision and does not FedEx may provide trade credit information on its account holders to credit bureaus. otherwise impair our right to enforce such term, condition or provision. Alcoholic Beverages Account Numbers Only licensed entities holding a state and federal license or retailers holding a state All shipments originating in the U.S. and paid for with cash, check, debit or credit card license may ship alcohol with FedEx. Consumers may not ship alcohol. Shipments must be tendered at a staffed shipping location, and will be charged FedEx Retail Rates. containing alcoholic beverages are prohibited to locations where FedEx Ground uses Account numbers are issued by FedEx according to shipping location and are a postal service, an interline cartage agent or a freight forwarder for final delivery. nontransferable. Account numbers are issued and used solely at the discretion of FedEx. Shippers must enter into an approved FedEx Alcohol Shipping Agreement before FedEx may discontinue the use of accounts, in whole or in part, and terminate all or shipping any alcohol with FedEx. For more information, go to fedex.com/us/wine or particular accounts and account numbers at any time, for any reason, at its sole contact your FedEx account executive. discretion. Improper, illegal or any other misuse of your FedEx account may also, at A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) the sole discretion of FedEx, result in loss of discounts or termination of the account. when both the shipper and recipient are either licensed wholesalers, licensed dealers, Improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation licensed distributors, licensed manufacturers, licensed retailers or licensed importers, of shipments owned by different parties, or violations of the terms and conditions in this subject to additional requirements and all applicable laws and regulations. Contact your FedEx Service Guide. If your account has been compromised or stolen, the account may FedEx account executive for complete details. be closed and you may be issued a new account. However, you will be responsible for all B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities valid charges on the closed account. Any materials, rights or privileges that you acquire directly to consumers, subject to additional requirements and all applicable laws and by holding a FedEx account number may not be used for any purpose other than shipping regulations. Contact your FedEx account executive for complete details. Shipments of with FedEx, and FedEx may seek damages against you for any improper, illegal or other beer or spirits to consumers are prohibited. misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any Animal Carcasses time in the future. All charges will be billed and must be remitted in U.S. funds. FedEx Ground does not accept animal carcass shipments as part of its regular-scheduled Any individual or entity that uses the FedEx account or shipping discounts of another service. FedEx Ground may accept certain shipments of animal heads and other parts for FedEx account holder without authorization will be charged Standard List Rates for taxidermy if properly packaged. all such shipments without prior notice. This includes all shipments, whether they are If approved by FedEx, we may accept animal carcasses, organs and other parts on classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of an exception basis under the following conditions: billing. Unauthorized use includes, but is not limited to, using the shipping discount of 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). another FedEx account holder without the knowledge and permission of both FedEx and 2. The shipper must have its packaging tested and pre-approved by FedEx the account holder. Packaging Design and Development for the type of animal carcass, organ or All requests for account numbers are subject to credit investigation and verification part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of by our Credit Department and Customer Account Confirmation Department. FedEx utilizes the shipper to adequately package shipments for all temperature extremes and business credit reporting agencies, audited financial statements, Standard & Poor’s and handling conditions. Moody’s bond ratings, and other sources as necessary, to determine eligibility for open Contact your FedEx account executive for details and additional requirements. credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for Billing billing directly to a major credit card. Stored-value cards or gift cards cannot be used A. “Bill Sender” means charges will be billed to the sender. Payment on the account to open an account; however, such cards may be used for payment when tendering a must be current. The sender may request an initial rebilling to another party, but all package at staffed FedEx shipping locations, and in conjunction with our credit card subsequent rebills will be only to the sender. acceptance policy. If your FedEx account is billed directly to a credit card, you agree to B. “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient the following terms: (1) you authorize FedEx to initiate variable charges to the credit card (except for certain additional charges that are billed to the sender, including, but not to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts charges, address correction fees, and invalid or missing account number fees). “Bill associated with your account without requiring a signed receipt; (4) you agree to keep Recipient” should not be confused with C.O.D. service. In order to choose this billing your card information current (FedEx may receive updates on your card information option, the recipient’s FedEx account number must be inputted into the sender’s electronic from participating issuing banks and may update your account profile to avoid service shipping system at the time the package is processed and payment on the account must disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds be current. If the recipient is billed initially and refuses to make payment for the shipment, or other charges incurred from attempts to charge and/or place holds on your card; and the charges may be rebilled to a third party. If not paid by the third party, any additional (6) your agreement to these terms and conditions is to be accepted as authorization to rebilling will be to the sender’s account. (See section N, Billing Special Handling Fees.) the card issuer to pay all amounts associated with your account. The sender is liable for, and will be billed for, all charges and fees, plus all special handling The party to whom a FedEx account number is issued is liable for all charges to fees in the event recipient or any third party does not pay. If due to the charges the recipient the account, including those resulting from unauthorized use. The account holder is account exceeds credit limits with FedEx Ground, the sender will automatically be billed. responsible for the safekeeping of the account number. The account number should be C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone released only to those authorized to ship on the account. other than the sender or recipient (except for certain additional charges that are billed to Failure to keep your FedEx account current may result in “termination” of your the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, FedEx Ground service. If the account number to be billed is not valid, the shipment may on-call per-package pickup charges, address correction fees, invalid or missing account be refused, delayed or returned until an alternative form of payment is secured. If a number fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). In order to package is held, returned, or delivery is otherwise delayed because the account is not in choose this billing option, the FedEx account number of the third party must be inputted good credit standing, you will not be entitled to a refund or credit of your transportation into the sender’s electronic shipping system at the time the package is processed and charges under the money-back guarantee policy. payment on the account must be current. If the third party is billed initially and refuses You must use your FedEx account number to obtain any discount applicable to your to make payment for the shipment, the charges may be rebilled to another party, but account. Use of your account number constitutes your agreement that all packages subsequent requests will only be rebilled to the sender. (See section N, Billing Special shipped by us shall be subject to this tariff, as modified, amended or supplemented. Handling Fees.) If the party that is rebilled refuses to pay, the sender is liable for and For FedEx Ground services, you may only request FedEx to bill accounts with a U.S. will be billed for all charges and fees, plus all special handling fees. If due to the or Canadian billing address. Any request for FedEx to bill otherwise is null and void, and charges the third-party account exceeds credit limits with FedEx Ground, the sender will automatically be billed.

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FedEx Ground Tariff

(Billing, cont.)

D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to the Any customer not using EDI or FedEx Billing Online whose billing address is in recipient and certain additional charges will be billed to the sender. The transportation AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: charges billed to the recipient include, but are not limited to, fuel surcharges and FedEx out-of-area surcharges. The certain additional charges billed to the sender include, but P.O. Box 660481 are not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package Dallas, TX 75266-0481 pickup charges and address correction fees. In order to choose “Bill FedEx Ground COLLECT,” the sender is responsible for shipping to consignees who are authorized Any customer not using EDI or FedEx Billing Online whose billing address is in COLLECT recipients. If the consignee is not authorized, the sender is liable for, and AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: will be billed for, all charges and fees, plus all special handling fees in the event the FedEx recipient or any third party does not pay. If not paid by the third party, any additional P.O. Box 7221 rebilling will be to the sender’s account (see section N, Billing Special Handling Fees). Pasadena, CA 91109-7321 “Bill FedEx Ground COLLECT” should not be confused with C.O.D. service. Customers who receive their invoices via FedEx Billing Online should mail their When shipping packages using the FedEx Ground COLLECT service option, the sender payment and remittance detail to: agrees to pay all additional charges and surcharges related to the shipment other than FedEx Billing Online those billed to the recipient, as described above. The sender agrees to ship packages P.O. Box 371599 collect only to recipients authorized by FedEx Ground to receive collect shipments. The Pittsburgh, PA 15250-7599 sender further agrees to pay all applicable transportation charges if a package is shipped L. If you receive invoices via EDI, your payment must be accompanied by electronic to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a remittance data that includes the associated: collect shipment. An additional charge will be assessed on any package that is shipped • Bill-to account number(s). collect to a recipient not authorized by FedEx Ground to receive collect packages. • Invoice number(s). E. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, • Tracking number(s). if the recipient or third party refuses to pay the charges, refuses delivery or cannot • Amount(s) being paid. be contacted, the sender is responsible and will be billed for any and all charges. For For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. Ground may verify the method of payment and reserves the right to not accept any Some invoice adjustment requests may also be transmitted electronically. “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which Payment for EDI invoices must be submitted electronically via electronic funds such verification cannot be established. transfer (EFT) or by sending a check payment to one of the following: F. FedEx may consider payment type in determining pricing and discounts, and reserves (By FedEx Envelope) the right to adjust discounts based on payment type. FedEx ERS G. The sender’s shipment may be delayed if FedEx Ground determines that it is billed Attn: Box 371741 to a FedEx account number that is not in good credit standing. The service failure 500 Ross Street money-back guarantee will not apply (see the Money-Back Guarantee Policy section Room 154-0455 for details and limitations). Pittsburgh, PA 15250-7741 H. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping charges Phone: 412.234.5494 for C.O.D. shipments must be billed to either a sender’s or third party’s FedEx account number; they may not be paid by cash, check or credit card. (By U.S. Postal Service) I. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX FedEx ERS GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. For FedEx P.O. Box 371741 returns shipments, please see Return Options. Pittsburgh, PA 15250-7741 J. A special handling fee will be applied for any check or electronic funds transfer (EFT) M. If you are interested in or have questions regarding any of our invoicing or payment that is dishonored due to insufficient funds on deposit or incorrect or insufficient methods, contact your FedEx account executive or call FedEx Revenue Services at signature of the drawer. 1.800.GoFedEx 1.800.463.3339 (say “billing”), or access our internet application Manage K. Your payment must be accompanied by the remittance data that supports the My Account at fedex.com. payment. Remittance data must include the FedEx invoice number and the associated N. Billing Special Handling Fees. A special handling fee will be applied in the amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be following situations: transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number Payment should be sent using your remittance advice to one of the following: appears in the EDI transmission of shipping information. (By FedEx Envelope) a. For “Bill Sender” transactions, if the account number on the shipping bar code FedEx Lockbox 360353 is incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to Room 154-0455 determine the correct number from FedEx Ground records, all charges and fees, 500 Ross Street plus the special handling fee, will be billed to the sender, and any appropriate Pittsburgh, PA 15262 earned discount will apply. If the correct account number cannot be determined (By U.S. Postal Service) from FedEx Ground records, all charges and fees plus the special handling Any customer not using electronic data interchange (EDI) or FedEx Billing Online fee will be billed to the sender, and no discount will be allowed. whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or PA, RI, SC, VA, VT or WV should mail payment and remittance detail to: recipient account number in the electronic data interchange (EDI) transmission FedEx is incomplete, inaccurate, invalid or deleted, all charges and fees, plus P.O. Box 371461 the special handling fee, will be billed to the sender. If FedEx Ground can Pittsburgh, PA 15250-7461 determine the sender’s correct account number from FedEx Ground records, it will be used for billing, and any appropriate earned discount will apply. If Any customer not using EDI or FedEx Billing Online whose billing address is in billed to sender and sender’s correct account number cannot be determined AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should from FedEx Ground records, no discount will be allowed. mail payment and remittance detail to: c. The fee for an incomplete, inaccurate, invalid or deleted account number will FedEx be applied only once for each package with such an account number. P.O. Box 94515 Palatine, IL 60094-4515

166 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff

(Billing, cont.)

2. Payer Rebilling. A special handling fee will be charged to the sender for all when your FedEx account is, or has been in the past, more than 60 days past due. requests to change a billing from the party billed or the bill-to party shown 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, on the shipping transmission. If there are multiple requests, the fee may be apply any overcharge amounts or other overpayments it agrees are owed to you applied for each invoice line item, which is rebilled. Requests for rebilling will against the oldest invoices. be accepted up to 180 days from the invoice date, not counting the invoice date. P. Additional Taxes. If a federal value-added, consumption or similar tax is applicable Requests for rebilling of transportation charges must be received via one of to your shipment, FedEx Ground reserves the right to add that amount to your the approved channels: shipment charges. a. Submit your request through the Non-Pay option with Electronic Data Q. The sender is responsible for all reasonable costs incurred by FedEx Ground in Interchange (EDI) if you are a registered user; or attempting to obtain payment on any transaction. Such costs include, but are not b. Use our internet application FedEx Billing Online at fedex.com if you are limited to, attorneys’ fees, collection agency fees, and interest and court costs. a registered user; or R. At our sole discretion, FedEx may transfer and assign ownership of, and any rights c. Submit your request via fedex.com/us/customersupport/email/express_ to collect, any and all charges due and payable to us. ground.html (select Billing/Invoicing as the category). Your request for a S. Missing or Invalid Account Number. An account number is invalid if it is not the rebill of transportation charges must include the current invoice number, correct account number for the bill-to party, or it is the account number for a recipient the FedEx tracking number, amount and the new FedEx account number or third party who fails to pay the shipping charges. An additional charge will be that you want to rebill; or assessed for each missing or invalid account number. d. Submit the request via our automated interactive voice response system at 1.800.GoFedEx 1.800.463.3339 (say “billing”). Your request for a rebill Claims of transportation charges must include your FedEx account number, if any, A. Filing of Claims: the current invoice number, the FedEx tracking number and the new FedEx 1. All claims in connection with request for FedEx Ground C.O.D. service and account number that you want to rebill. all claims for loss of or damage to property tendered to FedEx Ground for O. Invoice Adjustments/Overcharges: transportation in interstate or intrastate commerce (U.S.) must be filed in 1. FedEx Ground reserves the right to audit shipments to verify service selection, writing; must include or refer to the Customer Shipping Record, if applicable, shipment weight and dimensions. Package shape and dimensions may change tracking ID, and date or other facts sufficient to identify the package involved; during transit, which can affect the package’s dimensional weight and surcharge and must be accompanied by documents that prove the value of the property eligibility. If the service selected, weight entered or dimensions entered and/or extent of the loss or damage. are incorrect or change during transit, FedEx Ground may make appropriate Documentation Requirements. Such documents may include original adjustments to the shipment charges at any time. purchase invoices, estimates or invoices for repair (repairs are not authorized 2. Default Billing. Senders are responsible for (i) accurately entering shipment under this provision and should not be made until FedEx Ground has inspected information in any electronic shipping device and (ii) providing original shipping the damaged package or expressly waived its right to inspect the damaged labels with a unique tracking number for each package in a shipment. Because the package), expense statements, appraisal, final confirmation screen if online number of packages and weight per package are critical to our ability to correctly order with proof of purchase, or other certified documents; must assert our invoice, any omission or incorrect entry, or unavailable information or documentation, liability for the alleged loss or damage; and must make claim for the payment will result in a billing based on our estimate of the number of packages transported of a specified or determinable amount of money. A request for proof of delivery and either the standard dimensional factor at the time of billing or a standard does not constitute the filing of a claim. “default” weight-per-package estimate determined at our sole discretion. Notification. In the case of a claim for concealed loss or damage that is not 3. You may request an invoice adjustment for reasons not related to a service discovered at the time of delivery, the sender or recipient must notify FedEx failure in the following ways: Ground as promptly as possible after the discovery of the damage, and in any a. Use our internet application FedEx Billing Online at fedex.com if you are a event no later than 60 days after the date of delivery. Notification should be registered user; or made by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”) and the claimant b. Submit your request through the invoice adjustment feature at fedex.com; or shall be issued a Damaged Call Tag. At the time the Damaged Call Tag is issued, c. Submit the request via fedex.com/us/customersupport/email/express_ the call center agent will provide a confirmation number. This number should be ground.html (select Billing/Invoicing as the category). All adjustment recorded on the claim form along with the original tracking ID where indicated. requests must state the reason an adjustment or refund is warranted and Notification does not constitute filing of a claim as required in section C below. must provide the following: the FedEx account number (if any); the FedEx Except as provided in the paragraph above, receipt of the shipment by the tracking number; and the date of shipment; or recipient without written notice of damage on the delivery record is prima facie d. Submit the request via our telephone invoice adjustment system at evidence that the shipment was delivered in good condition. As a condition to 1.800.GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your FedEx Ground considering a claim, all the original shipping cartons, packing request via the telephone invoice adjustment system, the request must (inner and outer) and contents must be made available for FedEx Ground state the reason an adjustment or refund is warranted and must provide inspections. See the Damaged Property section below for additional details. the following: the FedEx account number (if any); the FedEx tracking number; Package and contents must be retained by the claimant until the claim is resolved. and the date of shipment; or 2. You can file a claim in the following ways: e. I f you choose to send the invoice adjustment request separately from the a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground remittance statement, please send to: C.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and U.S.-inbound shipments from Canada. FedEx b. Send written claims, including the completed claim form and supporting Revenue Services documentation, via the U.S. Postal Service or fax to: 3965 Airways Boulevard FedEx Cargo Claims Department Module G P.O. Box 256 Memphis, TN 38116 Pittsburgh, PA 15230 A partial payment against an invoice is not considered a request for invoice Fax: 1.877.229.4766 adjustment or notice of a refund request. If you fax your completed claim form and supporting documentation, FedEx 4. Requests for invoice adjustment due to an overcharge must be received within will send you a confirmation letter by return fax. 180 days after the date of shipment. For adjustments due to a service failure, c. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to see the Money-Back Guarantee Policy section. obtain a case number for your claim, then complete a print copy of the claim For additional information or assistance regarding billing issues, please form. You may have to submit supporting documentation using FedEx Claims contact a FedEx account executive. Online or the mailing address or fax number listed above. 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed

167 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff

(Claims, cont.)

3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as F. Damaged Property: “$100 more or less.” FedEx Ground is not obligated to act on any claim until all 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx transportation charges are paid. The claim amount may not be deducted from Ground in the course of transportation and discovered by FedEx Ground prior these charges or any outstanding balance. to delivery, FedEx Ground will either (1) return the damaged property to the 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery shipper or (2) remove any damaged property and ship the balance of undamaged records or other documents, inspection reports issued by FedEx Ground inspectors or merchandise. If determined to be liable and if damaged property is returned inspection agencies, requests for proof of delivery, and tracer or inspection requests to the shipper, FedEx Ground may, at the shipper’s request, pay the full actual standing alone are not sufficient to comply with these claim filing requirements. or declared value of the property, whichever is lower, and title of the property 5. FedEx Ground shipment-status information is not intended or permitted to be shall thereupon pass to FedEx Ground. If the shipper makes such a request, used by the shipper to file claims. (See Shipment-Status Information in the Proof the shipper must hold the damaged property until FedEx Ground has completed of Delivery section.) the processing of the shipper’s claim. FedEx Ground shall not be liable for any 6. In the event that a sender requests FedEx Ground to bill the recipient or a third special, incidental or consequential damages. party for a shipment, and the payer agreed to waive or otherwise limit its right to 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground submit claims, the payer’s waiver or other limitation will be imputed to the sender. and damage or loss is subsequently discovered by the recipient, inspection may 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN be made by FedEx Ground as promptly as practicable after receipt of request THE DENIAL OF A CLAIM. from the recipient or shipper. The shipper or recipient must notify FedEx Ground 8. FedEx Ground reserves the option to pick up salvage on damaged claims when as promptly as possible after discovery of the damage, and in any event no the claim is paid in full. later than 60 days after the date of delivery. FedEx Ground reserves the right B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a proper to inspect a damaged shipment on customer premises as well as the right to claim filed in the manner and form described in these regulations and accompanied by retrieve the damaged shipment for inspection at a local FedEx facility. All of the the documents described, acknowledge the receipt of such claim in writing within 30 original shipping cartons, packing and contents must be available for our inspection days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or and retained until the claim is concluded. Inspection will include examination declined such claim in writing within 30 days of the receipt thereof. FedEx Ground will of the damaged property, the shipping container and its packing, and any other create either in writing or electronically a separate file for each claim received, assign action necessary to establish all the facts. If a shortage is involved, the inspector each claim a successive claim file number, and note the claim number assigned on all will compare the contents of package with the invoice, weigh the shipping documents filed in support of the claim and all records and correspondence relating to container and contents, or conduct any other type of investigation necessary to the claim, including the written acknowledgment of receipt and, if in its possession, the establish that a loss has occurred. In either case, the inspection will be limited pickup and delivery records covering the package involved. FedEx Ground will record the to a factual report. The shipper and recipient must cooperate with FedEx Ground date a claim is received on the face of the claim document. The date of receipt will also to assist in the inspection. A written record of our findings will be made and a be noted on our written acknowledgment of receipt. copy given to the shipper for claim support upon request. Any inspection report C. Time Limit for Filing Claims. Claims in connection with requests for FedEx Ground issued will be incorporated into the claim file. FedEx reserves the right to request C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx a self-inspection requiring proof of damage in the form of photographs of the Ground within nine months from the date of delivery, or, in the event that FedEx Ground carton, inner packaging and damaged contents. If requested, this documentation failed to make delivery, within nine months after the package was tendered to FedEx must be delivered to us within nine months after the package was tendered to Ground for shipment. Suits against FedEx Ground must be instituted within two years FedEx Ground for shipment. and one day from the date FedEx Ground gives written notice that FedEx Ground has The terms and conditions of the FedEx Ground Tariff applicable to the original disallowed any part of the claim specified in the notice. If claims are not filed or suits shipment (including, but not limited to, any declared value or limitation of liability) are not instituted in accordance with the foregoing provisions, FedEx Ground will not be will govern the disposition of all claims in connection with said shipment, including liable and such claims will not be paid. A Claim Reporting Form can be requested from a any claim relative to the retrieval, inspection, call tag or return of said shipment. FedEx account representative or by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”). 3. In the event FedEx Ground does not make an inspection, the recipient must make D. Investigation of Claims: the inspection and record all information pertinent to the cause. The recipient’s 1. Each claim must be supported by the original Customer Shipping Record (if inspection, in such case, may be considered as the FedEx Ground inspection and applicable), evidence that applicable transportation charges have been paid, will not jeopardize any recovery due the shipper based on the facts contained in and documents that prove the value of the property, and/or extent of the loss the report. or damage. Such documents may include original purchase invoices, estimates G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities or invoices for repair, expense statements, appraisals, or other certified within 48 hours after being spotted with 225 or more packages per trailer. The shipper documents. The documents must be verifiable to our satisfaction. Where the agrees not to file claims on any package shortages for spotted trailers. Upon written property involved in a claim has not been invoiced to the recipient, or where an request from the shipper, FedEx Ground agrees to notify the shipper of any package invoice does not show price or value, or where the property involved has not shortages within 120 hours after the shipper’s packages are transmitted to FedEx been sold, or where the property has been transferred at bookkeeping values Ground. Notification to the shipper shall include date of pickup and the number of only, FedEx Ground will, before voluntarily paying a claim thereon, require the packages short of the total provided by the shipper on a computer-generated manifest. claimant to establish the destination value of the quantity shipped, transported The shipper agrees not to file claims in connection with any package shortages reported or involved, and to certify the correctness of the valuations in writing. by FedEx Ground to the shipper. 2. When a claim for loss of an entire package or an entire shipment cannot otherwise be authenticated upon investigation, FedEx Ground will obtain from the recipient of the shipment involved a certified statement in writing that the property for Collect on Delivery (C.O.D.) Service which the claim is filed has not been received from any other source. A. FedEx Ground C.O.D. Service: 3. In the event that the shipper and the recipient have refused a package, the 1. FedEx Ground offers collect-on-delivery service for packages within the U.S. property shall thereupon pass to FedEx Ground. FedEx Ground will not honor a and from the U.S. to Canada (E.C.O.D. remittance is only available for packages claim for an abandoned package. within the U.S.). To request FedEx Ground C.O.D. service, the shipper must E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or prepare and attach to each C.O.D. package a C.O.D. label showing the amount damage to the property transported, either pay actual or declared value for the property, to be collected and a C.O.D. barcode label to designate the type of collection. whichever is lower; or decline, or make a firm compromise settlement offer in writing to THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED the sender (unless special arrangements have been made) within 120 days after receipt WITH, DECLARED VALUE. If the shipper does not also declare the value of the of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 package, our liability for loss or damage shall be limited to the loss or damage days after the receipt thereof, FedEx Ground will advise in writing of the status of the actually sustained by the shipper or $100, whichever is lower (see the Declared claim and the reason for the delay in making final disposition. Acceptance of payment Value and Limits of Liability section for details). of a claim shall extinguish any right to recover in connection with that shipment. 2. FedEx Ground will collect for each C.O.D. package the amount shown on the

168 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff

(Collect on Delivery [C.O.D.] Service, cont.)

C.O.D. label attached to the package, not to exceed $25,000 per package. If 3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the collection cannot be made, FedEx Ground will return the C.O.D. package to the bank’s close of business on the first business day following the delivery date. shipper. The shipper must attach a C.O.D. barcode label to each C.O.D. package Upon deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of to designate the type of collection: all C.O.D. checks to be electronically transferred from FedEx Ground Bank to the A “Regular” C.O.D. barcode label is used when the shipper does not designate shipper’s bank as shown on a voided check supplied to FedEx Ground during the the type of payment to be collected. FedEx Ground will accept money orders or enrollment process. checks (including cashier’s checks, official checks, certified checks, company 4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, or checks and personal checks) as payment. Cash is not an acceptable form of routing instructions required for EFT. Once notice is received by the FedEx Ground payment if the “Regular” C.O.D. barcode label is used. C.O.D. department, changes to EFT instructions may take up to 10 business days A “Guaranteed Funds” C.O.D. barcode label is used when the shipper designates to take effect. a money order, cashier’s check, official check or certified check to be collected. 5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground A “Currency” C.O.D. barcode label is used when the shipper designates only but thereafter is dishonored and returned to our bank as non-negotiable, the risk currency to be collected. FedEx Ground will not accept currency in excess of $750 of nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx in payment for the C.O.D. amount associated with any one package delivered in Ground for the face amount of such check and any bank charges associated with the U.S. Additional per-package charges for “Currency” C.O.D.-labeled packages the return of the check (non-sufficient funds charges [“NSF charges”]) by permitting delivered in the U.S. will apply. The additional per-package charges for “Currency” FedEx Ground to reduce subsequent electronic funds remittances by a like amount, C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada. provided that such returned check is promptly forwarded to the shipper by FedEx 3. The original transportation of packages, collection of the payment and delivery Ground to the shipper’s address. In the event that E.C.O.D. remittances have not of the payment instrument or remittance of the payment are considered a single been sufficient to allow FedEx Ground to recover check amounts and associated shipment and the terms and conditions in the Declared Value and Limits of NSF charges within 30 days, the shipper agrees to permit FedEx Ground to Liability section are applicable to the entirety of a C.O.D. shipment. electronically deduct these fees from the shipper’s named financial institution. 4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service. failure to collect the C.O.D. amount, failure to collect the specified form of 6. All collections in the form of cash shall be deposited into the FedEx Ground Bank payment, collection of an instrument in the wrong amount, or failure or delay account before the bank’s close of business on the first business day following in delivering the payment instrument is limited to the declared value, subject the delivery date. in every event to the maximum declared-value limits and other limitations 7. If a bank does not allow a third-party endorsement of money orders or cashier’s referenced above and in the Declared Value and Limits of Liability section. checks, the money order or cashier’s check will be mailed back to the shipper, 5. All checks (including cashier’s checks, official checks and certified checks) and and the amount initially transferred electronically will be deducted from the money orders tendered in payment of C.O.D. packages will be accepted by FedEx shipper’s subsequent E.C.O.D. remittances. In the event that E.C.O.D. remittances Ground at the shipper’s risk, including, but not limited to, the risk of nonpayment have not been sufficient to allow FedEx Ground to recover the amount initially and forgery, and FedEx Ground shall not be liable upon any such instrument. transferred from subsequent E.C.O.D. remittances within 30 days, the shipper 6. An additional charge will be assessed for each request for C.O.D. service to be agrees to permit FedEx Ground to electronically deduct the amounts initially performed, whether or not FedEx Ground is able to collect as requested. If the transferred from the shipper’s named financial institution. Shipper agrees to recipient cannot be located or fails or refuses to pay the C.O.D. amount via the permit FedEx Ground to also reduce the next electronic funds transfer for the requested instrument, the shipment will be returned to the shipper, and no refund shipping charges included in the money order or cashier’s check. or credit of either the transportation charges or the C.O.D. charges will be given. 8. On or before the end of each business day during participation in the E.C.O.D. 7. Shipper represents and warrants it has legal right, interest, or appropriate legal title, to the C.O.D. funds subject to be collected and is authorized by the program and thereafter so long as any funds belonging to the shipper remain appropriate parties to receive such funds. in the possession or control of FedEx Ground, FedEx Ground will transmit the 8. Performance of the C.O.D. service will not constitute FedEx Ground as the details of all deposits at the shipper’s designated bank and/or FedEx Ground’s shipper’s agent for any purpose, including, but not limited to, completion of the bank and/or checks returned for insufficient funds to the shipper. Such reporting sale of the goods by the shipper to the recipient. shall be provided to the shipper by either facsimile transmission or email as 9. FedEx Ground C.O.D. shipments are not eligible for Hold at Location. selected by the shipper during the enrollment process. 10. Additional restrictions may apply to C.O.D. deliveries to remote rural areas 9. In addition to the charge assessed for each C.O.D. package tendered to FedEx in Canada, including additional limitations on the maximum C.O.D. amount. Ground by the shipper, an additional weekly service charge will be assessed for Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for the E.C.O.D. service. more information. 10. At its sole discretion, FedEx reserves the right to revoke a shipper’s E.C.O.D. B. Collect on Delivery Remittance: enrollment without notice. 1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to the shipper within 10 business days from date of collection. The C.O.D. amount Credit Terms will be collected and remitted in the currency of the destination country. Our sole A. FedEx Ground does not provide individual consumer credit privileges. obligation shall be to timely remit the C.O.D. collection through the U.S. Postal B. FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx Service, and FedEx Ground shall not otherwise be liable for any loss or delay Ground, are creditworthy. caused by the remittance of the C.O.D. collection. C. As a condition of extending credit privileges, FedEx Ground reserves the right to C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of require business customers to provide current financial information, agree to bank draft FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.) arrangements for payment on account, provide a security deposit or provide a bank letter If the shipper is approved by FedEx Ground for enrollment, the following shall apply: of credit. 1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by 1. Deposit Plan. After depositing an amount equivalent to four weeks’ transportation electronic funds transfer (EFT) within 24 or 48 hours after the funds are charges as estimated by FedEx Ground, payments are required within 15 days of deposited into the FedEx Ground Bank account as described below. Shipper invoice date. The deposit amount is subject to change to reflect revised estimates must choose either the 24- or 48-hour transfer option at time of enrollment. of the shipper’s charges. 2. All checks received by FedEx Ground on behalf of the shipper shall be 2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will restrictively endorsed by FedEx Ground in substantially the following language additional charges be rendered for their services. Net balances will be refunded and deposited into our terminal bank accounts (“FedEx Ground Bank”): at the request of the shipper. FOR DEPOSIT ONLY D. When credit privileges are extended, FedEx reserves the right to establish and FEDEX GROUND enforce a credit limit on your account. At our sole discretion, we may review and amend AS AGENT FOR THE WITHIN NAMED PAYEE a credit limit on your account. LACK OF ENDORSEMENT GUARANTEED

169 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

FedEx Ground Tariff

(Credit Terms, cont.)

E. The invoice date begins the credit term cycle, and payment is due within 15 days 12. Guitars and other musical instruments that are more than 20 years old, and from the invoice date. Failure to keep your FedEx account current will result in customized or personalized musical instruments. “termination” of your ground service. 13. Packages returned through the FedEx Ground Package Returns Program (PRP). F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE See the Return Options section. PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE 14. Scale models (including, but not limited to, architectural models and dollhouses) PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY and prototypes. IN SUCH CIRCUMSTANCES. E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED G. The shipper, and any other party who is liable for payment, is responsible for all IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment OF ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED for services rendered by FedEx Ground. Such costs include, but are not limited to, MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX attorneys’ fees, collection agency fees, interest and court costs. SERVICE GUIDE AS TO SUCH PACKAGE. H. Credit privileges will not be restored until you have paid all past-due balances in full F. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting to DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO collect such balances. FedEx Ground may require you to secure the account with a form PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS of payment as a prerequisite to credit restoration. FedEx Ground may decline to restore REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. credit privileges even if all costs, fees and expenses are paid. G. See the Liabilities Not Assumed section for other limitations and exclusions on I. Customers requesting the reinstatement of their FedEx Ground service must contact our liability. the Recovery Collections department at 1.800.506.7580. H. In the event that FedEx Office procures, accepts tender of, performs, or otherwise J. At our sole discretion, FedEx Ground may apply payments made on your account to undertakes the transportation, delivery or release of a package by FedEx Ground, any unpaid invoice issued on your account. whether directly or indirectly, FedEx Office shall have the benefit of every right, defense, limitation and liberty of whatsoever nature contained in this tariff or otherwise available Declared Value and Limits of Liability to FedEx Ground as if such provision were expressly for its benefit. (Not Insurance Coverage) A. FedEx Ground liability with regard to any package is limited to the sum of $100 Delivery Signature Options unless a higher value is declared at time of tender and a greater charge paid as provided FedEx offers Delivery Signature Options for shippers. Not available for all shipments or in the FedEx Service Guide. to all destinations. B. The declared value of any package represents our maximum liability in connection A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: with a package, including, but not limited to, any loss, damage, delay, misdelivery, 1. From someone at the delivery address; or nondelivery, misinformation, any failure to provide information, or misdelivery of 2. From a neighbor, building manager or other person at a neighboring address; or information. Exposure to and risk of any loss in excess of the declared value is either 3. The recipient can sign a FedEx door tag or utilize FedEx Delivery Manager or other assumed by the shipper or transferred by the shipper to an insurance carrier through the FedEx-approved means to authorize release of the package without anyone present. purchase of an insurance policy. The shipper should contact an insurance agent or broker If delivery cannot be completed in these ways, FedEx will reattempt delivery. if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE B. Direct Signature Required. FedEx will obtain a signature from someone at the COVERAGE OF ANY KIND. delivery address. If no one is at the address, FedEx will reattempt delivery. C. In cases where the shipper declares or agrees in writing that the property being shipped C. Adult Signature Required. FedEx will obtain a signature from someone at least is released to a value exceeding $100 per package or article not enclosed in a package, 21 years old (19 years old for deliveries to Canada) at the delivery address (government- an additional charge for each $100 or fraction thereof of total valuation will be assessed issued photo identification required). If no eligible recipient is at the address, FedEx will to which the base rate applies, up to a maximum declared value of $50,000 per package. reattempt delivery. D. Packages containing all or part of the following items are limited to a maximum D. Shipments to residential addresses may be released without obtaining a signature. declared value of $1,000: If you require a signature for a residential shipment, select one of the Delivery 1. Artwork, including any work created or developed by the application of skill, Signature Options. taste or creative talent for sale, display or collection. This includes, but is not E. FedEx International Ground. For FedEx International Ground shipments from limited to, items (and their parts) such as paintings, drawings, vases, tapestries, the U.S. to residential addresses in Canada, FedEx may release the package without limited-edition prints, fine art, statuary, sculpture and collector’s items. a signature. For FedEx International Ground shipments from the U.S. to nonresidential 2. Film, photographic images (including photographic negatives), photographic addresses in Canada, FedEx will attempt to obtain a signature. chromes and photographic slides. F. Indirect Signature Required is not available for shipments to nonresidential addresses. 3. Any commodity that by its inherent nature is particularly susceptible to damage G. FedEx Ground may accept requests for address corrections from a shipper or a or the market value of which is particularly variable or difficult to ascertain. recipient for shipments involving the Direct Signature Required or Indirect Signature 4. Antiques, or any commodity that exhibits the style or fashion of a past era and Required options, alcohol shipments, and shipments where no signature is required. whose history, age or rarity contributes to its value. These items include, but are H. FedEx will assess the delivery signature charge if the shipper requests the Delivery not limited to, furniture, tableware and glassware. Signature Option, even if a signature is not obtained, the option requested is not 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. available or FedEx is unable to provide a copy of the signature obtained at delivery. 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, I. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and crystal, glass, framed glass and any other commodity with similarly fragile qualities. Delivery, and Proof of Delivery sections. 7. Plasma screens. 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, Dimensional Weight (Volumetric Weight) mount gems or stones (precious or semiprecious), industrial diamonds, and Transportation charges may be assessed based on dimensional weight, which is a jewelry made of precious metal. volumetric standard. Dimensional-weight pricing is applicable on a per-package basis. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. If the dimensional weight exceeds the actual weight, charges based on the dimensional 10. Precious metals, including, but not limited to, gold and silver bullion or dust, weight will be assessed. Customers who fail to apply the dimensional-weight calculation precipitates or platinum (except as an integral part of electronic machinery). to a package may be assessed dimensional-weight charges from FedEx. See the 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, Dimensional Weight description in the Fees and Other Shipping Information section food stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, of the FedEx Service Guide for additional details. money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds.

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FedEx Ground Tariff

FedEx Home Delivery discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, A. A package is defined as a FedEx Home Delivery package if its bar code includes one as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com. of the designated FedEx Home Delivery service codes. B. Service days for FedEx Home Delivery packages are defined as Monday through Hazardous Materials Saturday1 for normal deliveries. Saturday is not a service day for all areas. Contact a Packages containing hazardous materials, including materials classified as “Other FedEx account executive for additional information. Regulated Materials – Domestic” (ORM-D) or Limited Quantity, cannot be shipped via C. FedEx Home Delivery shippers must transmit an electronic manifest that contains FedEx international services, or to, from or within Hawaii or Alaska (consumer-commodity all package information directly to FedEx Ground in an approved electronic format. The ORM-D and Limited Quantity can be shipped to Canada if properly labeled). Hazardous electronic transmission must include package weight, destination ZIP code, and recipient material shippers must be properly qualified through a FedEx sales representative name and address. The package label must meet FedEx Home Delivery specifications, before tendering hazardous material packages via FedEx Ground. including the “H” on the bar-code label. A. All packages containing hazardous materials must be properly classified, described, D. FedEx Home Delivery packages may not weigh more than 70 lbs. FedEx Home packaged, marked, labeled and in proper condition for transportation according to Delivery packages may not contain hazardous materials, except for materials classified applicable regulations and FedEx Ground requirements. FedEx Ground accepts only as “Other Restricted Materials — Domestic” (ORM-D) or Limited Quantity, and may not certain hazardous materials as listed in the current version of the FedEx Ground be shipped under the FedEx Ground COLLECT service program. Hazardous Materials Table, which is available at fedex.com/hazardousmaterials (select E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground the Resources page) and incorporated herein by reference. Contact a FedEx account C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.). executive, see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and F. All FedEx Home Delivery packages will be considered residential, even if the packages say “hazardous materials” for more information. are addressed to a business, and will be subject to the FedEx Home Delivery residential B. FedEx Ground does not accept hazardous waste. This includes, but is not limited to, surcharge as published in the FedEx Service Guide in effect at the time of shipment. used hypodermic needles or syringes transported for sterilization, recycling, disposal G. Any FedEx Home Delivery package will be eligible for the FedEx Home Delivery or for any other purpose, or other medical waste. FedEx Ground also does not accept Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back hazardous substances in reportable quantities. Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of C. FedEx Ground does not accept infectious or non-infectious human or animal the FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee. cells, tissue, bodily fluids, blood, blood products, plasma, or any other material derived H. Any package shipped as a FedEx Home Delivery package that fails to comply with from human or animal blood whether in liquid or solid form; biohazards; regulated the terms and conditions of this service may be refused by FedEx Ground, or if initially or non-regulated diagnostic cultures, specimens or samples, whether infectious or accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the non-infectious; used health care products as defined in Title 49 of the Code of Federal terms and conditions of FedEx Home Delivery may also result in additional charges upon Regulations; and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. written notice to the shipper. D. FedEx Ground does not accept inhalation hazards. 1Saturday delivery is available for packages with a scheduled transit time of 1, 2 or 3 business days. E. Hazardous materials, except ORM-D and Limited Quantity materials, cannot be banded, strapped or taped to form a bundle. Packaging restrictions and service restrictions Firearms apply. Unless other U.S. Department of Transportation (DOT) restrictions apply, FedEx A. FedEx Ground will transport and deliver firearms (excluding handguns), antique Ground does not accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not firearms and replica firearms, all as defined by the United States Gun Control Act of accept pails or drums over 8 gallons (32 liters). All pails or drums must be in performance- 1968, as well as muzzleloaders and black powder firearms (collectively “firearms”), oriented packaging (POP). FedEx Ground will accept authorized pails or drums as single between areas served in the U.S., but only between: packaging. Hazardous materials may not be shipped in any FedEx packaging. 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; F. Hazardous material shipments, including shipments containing ORM-D materials, law enforcement agencies of the U.S. or any department or agency thereof; and Limited Quantity materials or dry ice, are not accepted at FedEx Drop Box locations, law enforcement agencies of any state or any department, agency or political FedEx Office Print and Ship Center locations, FedEx Ship Center locations, FedEx subdivisions thereof; or Express station or ramp locations, FedEx Authorized ShipCenter locations, FedEx OnSite 2. Where not prohibited by local, state and federal law, from individuals to licensed locations, and unstaffed FedEx locations. importers, licensed manufacturers or licensed dealers (and return of same). G. Batteries, including lithium batteries, may be regulated when shipped for highway B. If your shipment contains firearms, select the Direct Signature Required or Adult transport. Shippers should refer to the most current U.S. Department of Transportation Signature Required Delivery Signature Option, depending on the requirements of your regulations to ensure compliance with marking, labeling and packaging requirements as shipment. See the Delivery Signature Options section for details. Firearms shipments they pertain to the transportation of batteries. Additional restrictions may apply to the are not eligible for signature release, driver release or indirect delivery. transportation of lithium batteries between the contiguous U.S. and Alaska and Hawaii. C. FedEx Ground cannot ship or deliver firearms C.O.D. Firearms shipments are not For details, go to fedex.com and enter keyword “lithium batteries.” FedEx Ground does eligible to be held at Hold at Location facilities. not accept damaged batteries or defective batteries that pose a safety risk. D. Upon presenting the package for shipment, the person tendering the shipment to H. Packages containing hazardous materials are not eligible for FedEx Ground return FedEx Ground is required to notify FedEx Ground that the package contains a firearm. options, except for packages shipped by preapproved shippers using the FedEx Ground The outside of the package must not be marked, labeled or otherwise identify that the Package Returns Program. package contains a firearm. I. All damaged or leaking hazardous material packages may be properly repackaged, E. The shipper and recipient must be of legal age as identified by applicable law. prepared in accordance with applicable DOT regulations and returned to the shipper. F. The shipper and recipient are required to comply with all applicable government The undamaged portion of a damaged hazardous materials shipment will be returned to regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the Tobacco, Firearms and Explosives can provide assistance. returned shipment, or if the shipment cannot be returned to the shipper, as determined G. FedEx Ground will transport small-arms ammunition when packed and labeled in at our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for compliance with local, state and federal law, and the Hazardous Materials section of all costs and fees of any type connected with the legal disposal of the shipment and all this Service Guide. Ammunition is an explosive and must be shipped separately as costs and fees of any type connected with cleanup of any spill or leakage. The minimum hazardous materials. You agree not to ship loaded firearms or firearms with ammunition reimbursement per package is US$350. in the same package. J. No service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages H. FedEx Ground will not accept for transport handguns, assembled or disassembled. not properly prepared in accordance with DOT regulations and FedEx Ground requirements. K. Hazardous material packages found in the FedEx Ground system not properly Fuel Surcharge prepared in accordance with DOT regulations and FedEx Ground requirements will be held for customer pickup. If the shipper refuses to pick up or make other arrangements FedEx reserves the right to assess fuel and other surcharges on shipments without for delivery acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for notice. The amount and duration of any such surcharges will be determined at our sole all costs and fees of any type connected with the legal disposal of the shipment. The

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(Hazardous Materials, cont.) shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses 7. The loss of any personal or financial information including, but not limited to, FedEx Ground incurs as a result of the shipper’s failure to comply with FedEx Hazardous social security numbers, dates of birth, driver’s license numbers, credit card Materials shipping requirements. The minimum reimbursement per package is US$350. numbers and financial account information. L. In the event the shipper loads any FedEx Ground vehicle, the shipper agrees to 8. Our inability to provide a copy of the delivery record or a copy of the signature segregate hazardous materials in accordance with regulations. obtained at delivery. M. The shipper may be held accountable for all costs associated with any damaged 9. Failing to meet our delivery commitment for any shipments with an incomplete or leaking hazardous material package that is not properly prepared in accordance with or incorrect address. (See the Undeliverable Shipments section.) all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup 10. Failing to deliver or not attempting to deliver a package on the scheduled and disposal. delivery day or time, if the shipper or recipient requested a later delivery or N. Materials classified as ORM-D or Limited Quantity are the only hazardous materials informed FedEx that the recipient location is closed or unavailable to accept that can be shipped via FedEx Home Delivery. delivery on the originally scheduled delivery day or time. O. Packages containing hazardous materials are not eligible for signature release, driver 11. Failing to obtain the signature option requested for shipments using FedEx release or indirect delivery. Delivery Signature Options. (See the Delivery Signature Options section.) P. Charge for Handling Hazardous Materials. In addition to the other rates and charges 12. Shipments released without obtaining a signature at residential addresses. named in this tariff, a charge will be assessed on each package of hazardous materials. (See the Delivery Signature Options and Pickup and Delivery sections.) Q. The shipper is required to transmit hazardous material shipping information using a 13. Shipments released without obtaining a signature at nonresidential addresses FedEx electronic shipping solution, a FedEx-recognized hazardous materials vendor software when release has been authorized by the shipper or recipient. (See the Delivery application, a FedEx Compatible Solutions Program application or a custom solution that Signature Options section.) has the ability to transmit hazardous material shipping information electronically. 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” markings), “fragile” labels or other special directions concerning packages. Inspection of Shipments and Identification Requirement 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. FedEx Ground reserves the right, but is not required, to open and inspect any package 16. Your failure to ship goods in packaging approved by us prior to shipment where tendered to it for transport. We may, at our sole discretion, require the shipper to provide such prior approval is recommended or required. their government-issued photo identification prior to tendering a package to FedEx. 17. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for Liabilities Not Assumed specimens, and glass containers such as those used in laboratory test environments. FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE 18. Your use of an incomplete, inaccurate, or invalid FedEx account number or your DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR failure to provide a valid FedEx account number in good credit standing in the SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. billing instructions on shipping documentation. In no event shall FedEx Ground, including, without limitation, agents, contractors, 19. Our failure to notify you of any delay, loss or damage in connection with your employees and affiliates, be liable for any special, incidental or consequential damages, shipment or any inaccuracy in such notice. including, without limitation, loss of profits or income, whether or not FedEx Ground had 20. Performance of any services will not constitute FedEx Ground as the shipper’s knowledge that such damages might be incurred. or anyone’s agent for any purpose. FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of 21. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, or other items when not enclosed in outer packaging, or other general shipping misinformation or failure to provide information caused by or resulting in whole or in containers caused by adhesive labels, soiling or marking incidental to transportation. part from: 22. Any package where FedEx Ground package scan records do not reflect 1. The act, default or omission of any person or entity, other than FedEx, including acceptance of the package by FedEx Ground from the shipper. those of any local, state or federal government agencies. 23. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing 2. The nature of the shipment, including any defect, characteristic or inherent vice system, internet shipping device or any other electronic shipping method used of the shipment. to ship a package, when the shipment is not tendered to FedEx. If you fail to 3. The shipper’s violation of any of the terms and conditions contained in this tariff, do so and seek a refund, credit or invoice adjustment, you must comply with as amended from time to time, including, but not limited to, the improper and the notice provisions in Invoice Adjustments/Overcharges in the Billing section. insufficient packing, securing, marking and labeling of shipments, or use of an FedEx is not liable for any refund, credit or adjustment unless you comply with account number not in good credit standing. those notice provisions. 4. Perils of the air, public enemies, criminal acts of any person(s) or entities, 24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. including, but not limited to, acts of terrorism, public authorities acting with 25. The shipment of any alcoholic beverages or firearms if you fail to comply with actual or apparent authority, authority of law, local disputes, civil commotions, the applicable terms and conditions. hazards incident to a state of war, local, national or international weather 26. Damage to computers, or any components thereof, or any electronic equipment conditions (as determined solely by FedEx Ground), local, national or international when shipped in any packaging other than: disruptions in ground transportation networks (as determined solely by FedEx a. The manufacturer’s original packaging, which is undamaged and has retained Ground), strikes or anticipated strikes (of any entity, including, but not limited a good, rigid condition. to, other carriers, vendors or suppliers), labor disruptions or shortages caused b. Packaging that is in accordance with the FedEx packaging guidelines available by pandemic conditions or other public health event or circumstances, natural online at fedex.com/packaging. disasters (earthquakes, floods and hurricanes are examples of natural disasters), c. FedEx laptop packaging, for shipments of laptop computers. conditions that present a danger to FedEx Ground personnel, and disruption or d. FedEx small electronic device packaging, for shipments of cell phones, failure of communication and information systems (including, but not limited to, handheld computers, MP3 players and similar items. FedEx Ground systems). e. FedEx tablet packaging, for shipments of tablet computers. 5. Damage or loss of articles packaged and sealed by the sender or by person(s) 27. Our provision of packaging, advice, assistance or guidance on the appropriate acting at the sender’s direction, provided the seal is unbroken at the time of packaging of shipments unless such advice, assistance or guidance has been delivery, the package retains its basic integrity, and the recipient accepts the approved in writing by FedEx Packaging Design and Development and the writing shipment without noting the damage on the delivery record. expressly accepts liability in the event of a damaged shipment. 6. Erasure of data from or the loss or irretrievability of data stored on magnetic 28. FedEx Ground does not provide protective services for transportation of perishable tapes, files or other storage media, or erasure or damage of photographic images commodities or of commodities requiring protection from heat or cold. Such or soundtracks from exposed film. commodities will be accepted for transportation solely at the shipper’s risk for loss of value or damage occasioned by exposure to heat or cold. The shipper agrees to not file damage claims for perishable items.

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FedEx Ground Tariff

(Liabilities Not Assumed, cont.) 29. FedEx will not be liable for the failure to provide any services or service options Money-Back Guarantee Policy where our records do not reflect that the services or service options were We offer a money-back guarantee for our services. This guarantee can be suspended, selected by the shipper. modified or revoked at our sole discretion without prior notice to you. 30. Our compliance or noncompliance with verbal or written delivery instructions from the A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in sender, recipient or persons claiming to represent the shipper or recipient, including the event of a service failure for the recovery of all or any portion of the FedEx charges requests made by the recipient for delivery options using FedEx Delivery Manager. for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery 31. Our compliance or noncompliance with any request to intercept a shipment in of charges for a service failure. There are no delivery commitments for shipments on transit, or to prevent delivery. which the money-back guarantee is suspended. 32. The failure to properly designate a delivery address as a Residential Delivery or 1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, Commercial Delivery, including delivery addresses that were processed through either refund or credit your transportation charges in the event of a service failure any address verification function or program. (which means if FedEx does not deliver the shipper’s standard ground and 33. The shipper’s failure to provide accurate delivery address information. multiweight ground package[s] by the end of the scheduled delivery day as 34. Any shipment containing a prohibited item. (See the Prohibited Items section.) published on fedex.com). 35. Loss or damage to alcohol shipments unless an approved packaging type is used 2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon or FedEx Packaging Design and Development has preapproved your packaging request, either refund or credit your transportation charges and residential surcharge prior to shipment. See the Alcoholic Beverages section for further information. in the event of a service failure (which means if FedEx does not deliver the shipper’s 36. Our inability or failure to complete a delivery, or a delay to any delivery, due to residential package[s] by the end of the scheduled delivery day as published on acts or omissions of customs or other regulatory agencies. fedex.com). For shipments designated as FedEx Date Certain Home Delivery, FedEx 37. Delays in delivery caused by adherence to FedEx policies regarding the payment Evening Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home of duties and taxes or other charges. Delivery Money-Back Guarantee for Convenient Delivery Options section below. 38. Our failure or inability to attempt to contact the sender or recipient concerning 3. FedEx Home Delivery Money-Back Guarantee for Convenient Delivery an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing Options. At our option, we will, upon request, either refund or credit your documentation; payment of duties and taxes necessary to release a shipment; transportation charges, residential surcharge and the applicable convenient or an incomplete or incorrect customs broker’s address. delivery option charge in the event of a service failure (which means if FedEx 39. Hazardous-materials shipments that the shipper did not properly declare, does not provide the FedEx Home Delivery convenient delivery option service including proper documentation, markings, labels and packaging. FedEx Ground requested for the shipper’s package[s], as described below). will not pay a claim on undeclared or hidden hazardous materials and the FedEx a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx Money-Back Guarantee does not apply. Date Certain Home Delivery Money-Back Guarantee applies if the shipment 40. Your use of FedEx customer automation systems or software versions that is not delivered on the valid date requested. To be considered valid, the are no longer supported by FedEx, or your failure to update or upgrade FedEx requested date must be no earlier than the scheduled delivery as published customer automation hardware or software as provided or directed by FedEx on fedex.com; cannot be a Sunday or a FedEx holiday; and must be within from time to time. 14 days from the pickup date. If the delivery date requested is invalid, the FedEx Date Certain Home Delivery Money-Back Guarantee will not apply. Limitations on Legal Actions b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx Any civil claim for overcharges must be brought within 18 months after the claim accrues. Evening Home Delivery Money-Back Guarantee applies if the shipment is not Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, delivered between 5 and 8 p.m. on or before the scheduled delivery date as nondelivery, misinformation, any failure to provide information, or misdelivery of published on fedex.com. information relating to the shipment, must be brought within two years and one day c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx from the date FedEx Ground gives written notice that FedEx Ground has disallowed any Appointment Home Delivery Money-Back Guarantee applies if the shipment part of the claim specified in the notice. is not delivered within one hour before or after the time, and on the date, Any right you might have to damages, refunds, credits recovery of reliance interests, requested by the recipient and agreed to by FedEx. disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable B. Limitations. The following limitations apply: relief whatsoever against FedEx Ground under any cause of action arising from the 1. A credit or refund under the money-back guarantee will be applied only against transportation of any package pursuant to the FedEx Service Guide shall be extinguished charges for the shipment giving rise to the credit. unless you first comply with all applicable notice periods and requirements in this tariff 2. At the sole discretion of FedEx, the money-back guarantee may not be honored including, but not limited to, the periods and requirements for providing notice under when the request is made by, or the information utilized to determine the status of the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx Ground the package is determined by, a third party other than the payer of the charges. understand that timely and complete compliance with such notice periods and 3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S. requirements is a contractual condition precedent to your right to any relief whatsoever, For shipments destined to Canada, the FedEx Money-Back Guarantee only and you must plead compliance with those conditions precedent on the face of any applies to transportation charges related to brokerage-inclusive service. complaint that you file against FedEx Ground. You and FedEx Ground agree that FedEx 4. If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for Ground cannot be considered to have breached any obligation to you unless or until delivery to remote rural areas, the money-back guarantee only applies to the FedEx Ground wrongfully denies a claim submitted to FedEx Ground pursuant to the portion of transportation provided directly by FedEx Ground. notice periods and requirements contained in this tariff. Finally, you and FedEx Ground 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving agree that you will comply with applicable notice periods and requirements even if you will be scheduled for delivery on that day if the recipient business is open, but believe that such compliance will not result in relief from FedEx Ground or if you lack in any event, the delivery commitment will be extended to the next business day knowledge regarding whether such compliance will result in relief from FedEx Ground. for application of the money-back guarantee. You agree that you will not sue FedEx Ground as a class plaintiff or class representative, 6. Packages tendered for delivery on holidays that are business days for FedEx join as a class member, or participate as an adverse party in any way in a class-action Ground (for example, Good Friday and Presidents Day) will be scheduled for lawsuit against FedEx Ground. Nothing in this paragraph, however, limits your rights to delivery on that day if the recipient business is open. However, if the recipient bring a lawsuit as an individual plaintiff. business is known by FedEx Ground to be closed due to the holiday, the packages To the extent that any court finds that state rather than federal law applies to any will be scheduled for delivery on the next business day the recipient is open, but provision of this contract, the controlling law is the substantive law of the state in which the money-back guarantee will not apply. you tendered your shipment to FedEx Ground. 7. To be eligible for the FedEx Home Delivery Money-Back Guarantee for Convenient The performance of any services does not make FedEx Ground an agent of the Delivery Options, the shipper must have fulfilled the following conditions: shipper or any third party for any purpose. a. Prepare and attach to each package a 128 bar-code label showing the

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(Money-Back Guarantee Policy, cont.)

delivery option requested. The shipper must also provide FedEx Ground c. Submit the request via our telephone invoice adjustment system at with the required electronic information for the service level selected. 1.800.GoFedEx 1.800.463.3339 (say “billing”). b. Convenient delivery options are offered at the shipment level. To qualify as Note: Requests for a refund of FedEx Delivery Manager delivery-option fees a shipment, one or more packages must have the following: must be made by the recipient online at fedex.com/billingadjustment. See FedEx – The same shipper number Delivery Manager Terms in the fedex.com Terms of Use. – The same origin location 2. Your notification of a service failure must include your FedEx tracking number – The same ship date and invoice number, if applicable. – The same recipient address 3. All requests for a refund or credit must be received via one of the approved – The same convenient delivery option selected channels within 15 calendar days of the invoice date or within 15 calendar days 8. If a delivery later than the original scheduled delivery day or time is requested from the ship date if you are paying by credit card or in advance by cash, check by the shipper or recipient before the first delivery attempt is made, the delivery or money order. commitment for application of the money-back guarantee policy will be adjusted 4. A partial payment against an invoice is not considered a request for invoice to account for the requested delivery date and/or time. adjustment or notice of a refund request. A notification of the reason for an 9. If the shipper or recipient informed FedEx that the recipient location is closed on unpaid charge with your payment is not considered a request for an invoice a certain day or at a certain time, or unavailable to accept delivery, the delivery adjustment or notice of a refund request if the reason relates to a service failure. commitment for application of the money-back guarantee policy will be the next business day. Package Consolidators (Including FedEx Authorized 10. If the package is placed in a FedEx Drop Box, the delivery commitment for ShipCenter Locations, and FedEx ShipSite Locations application of the money-back guarantee will be extended by 1 business day. C. Exceptions. FedEx will not be obligated to refund or credit your transportation at Office Depot and OfficeMax) charges, residential surcharge or convenient delivery option charge if: Package Consolidators are responsible for complying with all applicable requirements in 1. We provide you with proof of timely delivery, consisting of the date and time of this tariff including, but not limited to, customs and other legal requirements applicable delivery and, if applicable, the name of the person who signed for the shipment, to packages tendered for international transportation. or service-exception information reflecting that the failure to deliver timely If you tender packages to a Package Consolidator instead of to us directly, the resulted from circumstances described under the Liabilities Not Assumed section. following limitations apply: 2. The service failure resulted, in whole or in part, from any of the circumstances A. Package Consolidators are not agents of FedEx, and we are not responsible for any described under the Liabilities Not Assumed section. errors or omissions made by them. 3. The shipper did not properly label the package in accordance with the FedEx B. Package Consolidators may submit claims for refunds or credits for shipping charges Service Guide, including, without limitation, affixing the correct business name under the money-back guarantee policy. Neither the person or entity tendering the and contact name (for FedEx Ground packages) or recipient name (for FedEx package to the Package Consolidator nor the recipient is eligible for refunds or credits Home Delivery packages) and deliverable address (number, street, city, state, under the money-back guarantee policy. and a five-digit ZIP code) and correctly placing the customer-specific FedEx C. In order for a Package Consolidator to receive packaging supplies from FedEx, the Ground or FedEx Home Delivery bar-code label on the package. For FedEx Home Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Delivery packages, the shipper must print the letter “H” (Home) on the address Authorized ShipCenter Agreement with FedEx. label in accordance with the FedEx Home Delivery label specifications. D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, 4. The shipper did not timely and accurately transmit all electronic package-level but they are not required to. Package Consolidators set their own rates for reselling data required, including, but not limited to, any electronic package-level data FedEx services. necessary for package sorting by FedEx Ground, to the extent required by the E. Package Consolidators are not required to have the FedEx Ground Declared Value Shipper’s Agreement with FedEx Ground. For FedEx Appointment Home Delivery Shipment Form at their location. Dropoff customers should bring their own FedEx shipments, a valid telephone number for the recipient must be included in the Ground Declared Value Shipment Form to the Package Consolidator with declared data-entry information when the shipment is processed. value dropoff packages. 5. The package was not picked up by a FedEx Ground driver at the shipper’s F. FedEx Ground assumes no liability, other than to the Package Consolidator, for lost, location or an alternate address location, at a FedEx Office Print and Ship Center, damaged or delayed shipments tendered to a Package Consolidator, as the Package at a FedEx Ship Center, at a FedEx Authorized ShipCenter or at a FedEx Drop Box Consolidator is the shipper of these packages. The Package Consolidator’s barcode must prior to that location’s regular scheduled pickup time. If a package is accepted appear as the shipper’s bar code for all shipments paid for at a Package Consolidator. by FedEx Ground after a location’s regular scheduled pickup time, an additional Package Consolidators are independently owned and operated businesses. transit day may be added to the scheduled delivery date. G. See the Package Consolidator representative for information regarding rates and 6. The package was tendered for transportation on the Monday after Thanksgiving services and the terms and conditions of carriage. Inquiries or claims regarding shipments through Christmas Eve. tendered to a Package Consolidator must also be directed to the Package Consolidator. 7. The shipment contained special instructions, including, but not limited to, H. As directed by FedEx, Package Consolidators must require a government-issued FedEx Ground Call Tag service and FedEx Delivery Signature Options. photo ID to validate the identity of their customer and must keep a record of the name 8. There was an unexpected large release of packages from your shipping location. and address on the ID of their customer for each package. 9. The package met the definitions for additional handling, address correction, oversize or unauthorized. See the Fees and Other Shipping Information section Package Restrictions (Size and Weight) of the FedEx Service Guide for additional details. A. FedEx Ground will accept for transport packages that weigh up to the maximum 10. FedEx received a request to redirect the shipment from a delivery address to a package weight published in the FedEx Service Guide in effect at the time of shipment Hold at Location address. and that measure up to 165 inches in combined length and girth. FedEx reserves 11. The shipment was undeliverable or returned. the right to assess additional handling, oversize package and unauthorized package D. Refund or Credit Requests. To qualify for a refund or credit due to a service surcharges on any package whose dimensions are altered during transit, causing it to failure, you must notify us of the service failure and request a refund or credit in compliance meet the parameters for these charges. with the conditions listed below. If you do not comply with these conditions, you are MEASUREMENT OF LENGTH AND GIRTH: not entitled to receive a refund or credit and cannot recover compensation for a service a. Regular-Shaped Packages: The length and girth of a package is length plus failure in any lawsuit. (two times the height) plus (two times the width). If the dimension includes a 1. You may request a refund or credit due to a service failure in the following ways: fraction, a fraction of one-half or greater will be rounded up to the next whole a. Use our internet application FedEx Billing Online at fedex.com if you are a number; less than one-half will be rounded down to the next whole number. registered user; or b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or b. Submit your request through the invoice adjustment feature at fedex.com; or Open Spaces: To measure combined length and girth, assume the package

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(Package Restrictions [Size and Weight], cont.)

or article to be enclosed in a six-sided, rectangular container, and then the sampling fails FedEx testing, FedEx Ground will not be liable for any damage to determine the combined length and girth as for regular-shaped packages. shipper’s oversize packages. B. Charge for Unauthorized Packages. In addition to the other rates and charges For general packaging assistance, including packing, sealing and labeling tips named in this tariff, a charge will be assessed for the following conditions: and information on how to submit your packaging for testing or evaluation, go to 1. Any package measuring more than 108 inches in length.1 fedex.com/packaging. 2. Any package measuring more than 165 inches in length and girth combined.1 3. Any package measuring more than 150 lbs.1 Pharmaceuticals Unauthorized packages will be rated based on the greater of the package’s actual You are responsible for complying with all applicable local, state and federal laws, rounded weight or dimensional weight, subject to a 90-lb. minimum billable weight. regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages 1 These packages are unauthorized and may be refused, returned to the shipper or disposed of by containing pharmaceuticals must not have labels, markings or other written notice that FedEx Ground. However, at FedEx Ground’s sole discretion, they may be accepted and delivered. a pharmaceutical is contained within. Select the Direct Signature Required Delivery In the event of disposal, the shipper, if known, agrees to pay any costs incurred in the disposal. Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an Packaging and Marking adult signature for delivery. See the Delivery Signature Options section for details. A. All packages must be prepared and packed by the sender for safe transportation with ordinary care in handling. Recipient address labels should be placed on both sides Pickup and Delivery of each package with an additional label enclosed inside. Any articles susceptible to A. Pickup Service: damage as a result of conditions that may be encountered in air ground transportation, 1. FedEx Ground may provide on-call pickup service for a per-package pickup fee such as changes in temperature, must be adequately protected by proper packaging. for customers that do not have a FedEx Ground regular scheduled pickup. This Each shipment must be legibly and durably marked with the name, address and ZIP code fee may be higher if the pickup is made the same day it is requested or if the of both the shipper and recipient. The ZIP code is crucial to the efficient movement of request is made through FedEx Customer Service. the package through the FedEx Ground system. 2. FedEx Ground may provide pickup service for a weekly pickup fee to regular New corrugated boxes in good, rigid condition large enough to allow cushioning scheduled pickup customers. of contents on the top, bottom and sides should be used. For guidelines on packaging 3. An alternate address pickup fee may apply to pickup service at shipping specific commodities go to fedex.com/packaging. Items that cannot be packed into locations other than the location associated with the FedEx Ground account cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and number. The alternate address pickup fee only applies to account numbers protrusions wrapped, and the address label must be secured using the tie-on tag or the assessed the weekly pickup fee. tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive 4. Charges for pickup service shall apply in addition to the rates set forth in the tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, FedEx Service Guide in effect at the time of shipment. Upon payment of the plastic cases, computer cartons or similar types of items whose outer finish might be applicable pickup service charge, FedEx Ground will call at the shipper’s damaged by adhesive labels, soiling, marking or other types of surface damage that premises once each business day, if required, to pick up packages for delivery is normal with ordinary care in handling should be placed in a protective container for to all points served by FedEx Ground. shipment. Casters, wheels or rollers must be removed or packaged. 5. A return pickup surcharge applies for FedEx Print Return Label and FedEx Email Expanded polystyrene foam coolers must be shipped inside a sturdy outer container Return Label shipments. unless tested and approved for acceptance by FedEx Packaging Design and Development. 6. The shipper agrees to declare all applicable additional charges on the Customer Information on how to submit your packaging for testing is available at fedex.com/packaging. Shipping Record or Declared Value Shipment Form, if applicable. FedEx Ground B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be reserves the right to assess additional charges on those packages that the shipper returned to the sender, if possible. If the sender refuses to accept the returned shipment does not properly rate and to re-rate packages the shipper fails to rate properly. or it cannot be returned because of leakage or damage due to faulty packaging, the B. Delivery. FedEx Ground does not offer a restricted-delivery service and may deliver shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any to someone other than the person or entity named as the recipient. We also may make type connected with the legal disposal of the shipment and all costs and fees of any an indirect delivery. Indirect delivery is a completed delivery to an address or location type connected with cleanup of any spill or leakage. other than the address on the label and includes shipments delivered via Indirect C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not Signature Required service. FedEx Ground may release the package with no signature at limited to, electronic and electrical devices, scientific testing equipment, fragile glass, a residential address if none of the FedEx Delivery Signature Options are selected. FedEx crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and Ground will attempt to obtain a signature for shipments to nonresidential addresses, Development prior to shipping. except that when FedEx Ground uses a postal service, an interline cartage agent or a D. Package Inspection and Testing. FedEx Ground reserves the right to request a freight forwarder for final delivery, we may release such shipments with no signature shipper to submit a representative sampling of the packaging for inspection and testing. if a FedEx Delivery Signature Option is not selected. If a Delivery Signature Option is If the shipper fails to comply with our request to inspect and test the packaging, or the selected and FedEx Ground uses a postal service, an interline cartage agent or a freight sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to forwarder for final delivery, one of the following may occur at FedEx Ground’s discretion: improper packaging. 1. If available, a cartage agent that can return a signature may be selected; or E. FedEx Ground may issue written notice to you if you repeatedly fail to adhere to 2. If a signature cannot be returned, FedEx Ground may call the shipper and request FedEx Ground’s packaging requirements due to your pattern or practice of insufficient to eliminate the signature requirement; or packaging. Claims for damage or loss associated with an identified pattern or practice of 3. The package may be returned to the shipper. insufficient packaging will be denied. Any such claim filed related to your shipments will Where a signature is required, FedEx will make up to three attempts at delivery. A notice not be paid, regardless of which party files the claim, unless the claimant can establish that delivery has been attempted will be left at the recipient’s address after the first and that the loss or damage did not result from a failure to use proper packaging. FedEx second attempts. (See the Delivery Signature Options section.) Ground will continue to deny such claims until we determine that you have ceased the At our sole discretion, shipments having a declared value of $500 or greater in the pattern or practice of failing to adhere to the packaging requirements. Nothing in this currency of the destination country may not be released without a signature even where paragraph is intended to limit FedEx Ground’s right to deny a claim where the shipment the release is otherwise authorized. in dispute is found to have improper packaging. FedEx Ground may, at its sole discretion, utilize a postal service, an interline cartage F. Preshipment Inspection and Testing for Oversize Packages. At the sole agent or a freight forwarding service for deliveries to remote rural areas or in the event discretion of FedEx Ground, FedEx Ground may require a shipper of packages classified of extreme or unexpected seasonal package volume, which may result in additional as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a transit days and/or service restrictions. Our use of a postal service, an interline cartage representative sampling of the oversize packaging for inspection and testing. If the agent or a freight forwarding service constitutes delivery of the shipment by us for all shipper fails to comply with our request to inspect and test oversize packaging or purposes. Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for more information.

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FedEx Ground Tariff

(Pickup and Delivery, cont.)

Shipments to hotels, hospitals, government offices or installations, university campuses, blood whether in liquid or solid form; biohazards; regulated or non-regulated or other facilities that utilize a mailroom or other central receiving area will be delivered to diagnostic cultures, specimens or samples, whether infectious or non-infectious; the central receiving area, unless otherwise authorized and approved by FedEx Ground. used health care products as defined in Title 49 of the Code of Federal Regulations; In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. discretion, contact the recipient to obtain delivery instructions, or to notify them that a 12. Inhalation hazards. delivery is scheduled, that a delivery has been completed or that a shipment is available 13. Packages that are wet, leaking or emit an odor of any kind. for pickup at a Hold at Location facility. FedEx may also accept requests for delivery 14. Live insects. options from a recipient using FedEx Delivery Manager. 15. Shipments or commodities that are prohibited by applicable local, state or At its discretion, FedEx may not deliver or attempt delivery on the scheduled delivery federal law. day if the shipper or recipient requested a later delivery or informed FedEx that the 16. Counterfeit goods, including, but not limited to, goods under a trademark that recipient is closed or unavailable to accept delivery on the scheduled delivery day. is identical to or substantially indistinguishable from a registered trademark, In this situation, charges will be assessed based on the service initially selected by without the approval or oversight of the registered trademark owner (also the shipper. The shipper or payer is responsible for communicating with the recipient commonly referred to as “fake goods” or “knock-offs”). regarding requested later delivery times and is responsible for knowing the days and 17. T obacco and tobacco products, including but not limited to cigarettes, cigars, times that the recipient location can accept FedEx deliveries. loose tobacco, smokeless tobacco, hookah or shisha. We reserve the right to assess a Residential Delivery surcharge on any shipment 18. M arijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana delivered to a home or private residence, including locations where a business is intended for recreational or medicinal use and cannabidiol (“CBD”); any product operated from a home, or on any shipment in which the shipper has designated the that contains any amount of tetrahydrocannabinols (“THC”), except as set out in delivery address as a residence, including shipments where the delivery location has 21 CFR 1308.35; and synthetic cannabinoids. been designated as Residential Delivery in error. 19. Hemp plants, hemp leaves, hemp oil, hemp seed oil and CBD derived from hemp. C. Redirect to Hold at Location: 20. Any substance that has not been approved for a medical use by the U.S. Food 1. The shipper or recipient may request to redirect a package to a FedEx Office and Drug Administration and also has been listed as a Drug or Chemical of location within the FedEx Ground/FedEx Home Delivery terminal delivery area Concern by the U.S. Drug Enforcement Administration, including, but not limited of the original address. to, kratom and Salvia divinorum. 2. Shipments that are requested to be redirected to Hold at Location are not 21. Common fireworks. eligible for the FedEx money-back guarantee. 22. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. Plants and Plant Materials 23. Restriction for Service to Alaska and Hawaii. The following goods are prohibited: Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground those of unusual value, hazardous materials (including UN 3090 Lithium assumes no liabilities if such materials are damaged in transit or if damages result from Metal Batteries, UN 3480 Lithium Ion Batteries, ORM-D and Limited Quantity delay of shipment. If you choose to ship plants or plant materials, including seedlings, materials), household goods, commodities in bulk, commodities requiring special plant plugs and cut flowers, they must be shipped in accordance with applicable equipment or handling and those commodities injurious or contaminating local, state and federal laws. Packages containing these items may be inspected by to other lading, nondomesticated animal products, dangerous goods, furs, government agencies, which may result in a delay in delivery or seizure by government hazardous substances or any materials regulated by the DOT or by the inspectors. FedEx Ground is not liable or responsible for damage, refunds or credits International Civil Aviation Organization (ICAO), jewelry, live animals, perishables resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back (including, but not limited to, perishable foodstuffs and foods and beverages Guarantee Policy sections.) requiring refrigeration or other environmental control), plants and seeds. 24. Handguns. Prohibited Items 25. Bump fire stocks and other rapid-fire trigger activators. You are prohibited from tendering the following items for shipment, and you agree not 26. Ghost guns and other firearms not containing a serial number. to do so: 27. Any firearm or other weapon manufactured using a 3-D printing machine. 1. Money, cash, coins, currency, paper money and negotiable instruments 28. 3-D printing machines designed, or that function exclusively, to manufacture firearms. equivalent to cash, such as endorsed stocks, bonds and cash letters. 29. Waste or garbage for disposal. 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of Notwithstanding any other provision of the FedEx Service Guide, we are not liable fish and shellfish for human consumption, is acceptable, provided the shipper for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees is in compliance with all local, state, and federal laws.) to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs 3. Animal carcasses, except as provided in the Animal Carcasses section. (This as a result of the shipper’s violation of any local, state or federal laws or regulations or restriction does not apply to properly packaged meat or poultry products from tendering any prohibited item for shipment. intended for human consumption.) 4. Human corpses, human organs or body parts, human and animal embryos, or Proof of Delivery cremated or disinterred human remains. A. Verification of Delivery. Shippers may obtain proof of package delivery, including 5. Shipments that require us to obtain a local, state or federal license for their delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.GoFedEx transportation. 1.800.463.3339. There is no additional charge for this service. 6. Shipments that may cause damage or delay to equipment, personnel or other B. Shipment-Status Information. FedEx Ground may provide selected shippers a daily shipments. or weekly list generated from our shipment-status information. This list is provided so 7. Items resembling a bomb, hand grenade or other explosive device, except as that shippers will have a quick, abbreviated record of packages shipped and received. provided in the Hazardous Materials section. This includes, but is not limited to, Shipment-status files contain preliminary and incomplete delivery data. It is not intended inert products such as novelty items, training aids and works of art. or permitted to be used to file claims or to determine whether any individual shipment 8. Lottery tickets and gambling devices where prohibited by law. fails to meet FedEx Ground service commitments. 9. Hazardous waste. This includes, but is not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other Rate Quotations purpose, or other medical waste. FedEx Ground also does not accept hazardous Rates and service quotations provided to you by FedEx, including but not limited to, substances in reportable quantities. rates and service quotations provided by our employees, agents, interactive voice 10. Liquid mercury, in any quantity, not contained as a necessary component in any response systems and customer automation platforms are estimates and will be based product or piece of equipment in its original manufactured state. upon information provided by you, but final rates and service charges may vary from the 11. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, quotes based upon the characteristics of the shipment actually tendered to us and the blood products, plasma, or any other material derived from human or animal application of this tariff. Rates quoted will vary depending on whether (1) the shipper is

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FedEx Ground Tariff

(Rate Quotations, cont.) a FedEx account holder and (2) the shipper has discounts applied to his or her account. • The shipment’s contents or packaging are damaged to the point that rewrapping • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx is not possible. account, do not have discounts applied to their account and if they charge their • The shipment would likely cause damage or delay to other shipments or property shipping to their account. or injury to personnel. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx • The shipment contains prohibited items. account, have discounts applied to their account and if they charge their shipping • The recipient’s place of business is closed. to their account. • No appropriate person was available to accept the shipment at a delivery location • Shippers will be quoted FedEx Retail Rates for shipments originating in the on the initial delivery attempt or reattempts. U.S. that are paid for by cash, check, debit or credit card instead of being charged • The shipment was improperly packaged. to a valid FedEx account. • The shipment contains unauthorized packages (see the Package Restrictions For the most current information regarding areas served and delivery [Size and Weight] section). commitments, check online at fedex.com or contact FedEx Customer Service at A. Undeliverable shipments may be returned at the payer’s expense. Shipments will be 1.800.GoFedEx 1.800.463.3339. returned at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other Refusal or Rejection of Shipments reason, FedEx Ground reserves the right to assess return transportation charges and fees FedEx Ground reserves the right to refuse to transport unauthorized packages and any to the original payer, along with the original transportation charges and fees. package that it, at its sole discretion, determines to be dangerous, hazardous or likely B. Our money-back guarantee policy does not apply to undeliverable or returned shipments. to soil, taint or otherwise damage other shippers’ property or FedEx Ground equipment, C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy personnel or contractors, or is improperly or insecurely packaged or wrapped, or is or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper economically or operationally impracticable to transport, or when FedEx is unable to agrees to transfer and convey good and sufficient title of the contents of undeliverable validate the identity of the shipper. Packages must be packaged and wrapped so as to shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or pass the procedures described in the Packaging and Marking section covering testing of disposal thereof. the packaged products weighing under 150 lbs. (68 kg). Warranties Return Options FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY A. FedEx Ground return options are subject to all other terms and conditions provided DISCLAIMS ANY AND ALL WARRANTIES. in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as International Service Conditions the original shipment. In addition to the preceding terms and conditions, the additional terms and conditions B. Written authorization from FedEx Ground is required to participate in the Package below apply exclusively to international shipments to Canada. Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages A. Billing: returned through PRP, FedEx Print Return Label or FedEx Email Return Label is limited to 1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance $100 unless a higher value is declared, up to a maximum of $1,000, at time of tender service fees may be assessed on the contents of shipments destined for Canada. and a greater charge paid (see the Declared Value and Limits of Liability section). The These are payable by the importer of record (normally the consignee, unless shipper may declare a value up to $50,000 for packages returned through the FedEx otherwise indicated) in the first instance. For FedEx International Ground Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed the brokerage-inclusive shipments, duties and taxes may be billed to the shipper, value of the declared value on the original shipment. The shipper may not declare a value recipient or third party. If a clearance entry fee applies, the payer of duties and for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall not taxes will be billed for the clearance entry fee. Charges to the shipper’s account be liable for any damage to a shipment or claim arising out of the use of a return option in currencies other than U.S. dollars will be converted to U.S. dollars, using a unless the package was lost during shipment or there was visible damage noted by the weekly Wall Street Journal conversion rate corresponding to the pickup date driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for of the shipment or, for FedEx International Ground Distribution, the date FedEx items returned by using PRP, FedEx Print Return Label or FedEx Email Return Label. Receipt Ground takes possession of the shipment. A service fee may apply. The clearance of a shipment without written notice of damage on the delivery record is prima facie entry fee is subject to all applicable Canadian taxes. evidence that the shipment was delivered in good condition. The FedEx Ground liability Regardless of any payment instructions to the contrary, the shipper is for any loss or damage arising out of an authorized return shipment shall never exceed ultimately liable for all charges and fees relating to a shipment, including, but the actual amount of damage or the declared amount, whichever is lower. All other not limited to, any duties or taxes that FedEx Ground has advanced. Shippers terms and conditions related to FedEx Ground claims regulations and, as a whole, the are responsible for accurately completing all sections of the required export tariff, shall apply for packages shipped through the use of a FedEx Ground return option. documentation and for the entry of accurate shipment information (including, but C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS not limited to, commodity descriptions and values for duty) on the Commercial THAT ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN SHIPMENT Invoice and in any electronic device or software program. TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, 2. Responsibility for Payment. The shipper is responsible for all charges, including AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL transportation charges, duties and clearance entry (brokerage) fees, ancillary HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, clearance service fees, governmental penalties and fines, taxes, FedEx Ground IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. attorney fees and legal costs related to this shipment, and charges related to broker unassigned shipments, or broker select shipments where the broker Tobacco and Tobacco Products information provided is incorrect. The shipper will also be responsible for any cost Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. FedEx Ground may incur in returning shipments to the shipper or warehousing them, pending disposition. Undeliverable Shipments B. Consolidation Service. Shippers utilizing FedEx International Ground Consolidation An undeliverable shipment is one that cannot be delivered for reasons that include, but must meet all requirements as stated in the program-requirements document. By utilizing are not limited to, any of the following: this consolidation service, the shipper agrees that: • The recipient refuses to pay for a bill-recipient shipment. 1. FedEx Ground will determine in its sole discretion which shipments will be • The recipient of a Hold at Location shipment cannot be located. consolidated or excluded from a consolidation. • The recipient refuses to accept the shipment prior to, during or after delivery. 2. FedEx Ground is not liable for any increased brokerage costs associated with • The recipient’s delivery address cannot be located. shipments that are not ultimately consolidated and clear customs as separate • The shipment was addressed to an area not served by FedEx. shipments. Any non-consolidated shipment may require a separate customs brokerage charge.

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FedEx Ground Tariff

(International Service Conditions, cont.)

3. FedEx Ground reserves the right to update program requirements and participant declarations or statements may result in civil and criminal penalties, including eligibility at any time. forfeiture and sale. 4. All associated fees, limitations, liabilities not assumed and other terms of this If the shipper does not complete all documents required for carriage, or if FedEx Ground Tariff apply to any packages shipped under this program. the documents submitted are not appropriate for the services or destinations Please contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 for more information. specified, the shipper hereby authorizes FedEx Ground, where permitted by law, C. Customs Clearance. Brokerage-inclusive service is the automatic default for FedEx to complete, correct or replace the documents for the shipper at the shipper’s International Ground shipping on FedEx electronic shipping solutions. In some instances, expense. However, FedEx Ground is not obligated to do so. at the option of FedEx Ground, FedEx Ground may accept instructions from the importer If a substitute form of Commercial Invoice is needed to complete delivery of of record to use a designated customs broker other than the broker arranged by FedEx the shipment, and FedEx Ground completes such a document, the terms of this Ground or the broker designated by the shipper. In this case, the shipment will no longer tariff will continue to govern. be considered a brokerage-inclusive shipment. When shipments are held by customs or other agencies because of incorrect When FedEx Ground arranges clearance services, a clearance entry fee will be added or missing documentation, FedEx Ground may attempt to notify the consignee or as an ancillary clearance service fee to the duty-and-tax invoice to cover processes shipper, as determined by local law. If the consignee or shipper fails to supply required to check the Commercial Invoice submitted with the shipment and to complete the required information or documentation, the shipment may be determined entry preparation procedures required by either U.S. Customs and Border Protection or to be undeliverable. FedEx Ground assumes no responsibility for the inability to the Canada Border Services Agency, including calculation of applicable duties and taxes complete a delivery due to incorrect or missing documentation. Shipments held for each type of commodity included in the shipment. by customs or other agencies because of incorrect or missing documentation will 1. U.S. Export Shipments. FedEx Ground is headquartered in the U.S. and will require additional transit time. not transport shipments that violate U.S. export controls nor export controls 2. U.S. Import Shipments. Shipments originating outside the U.S. for delivery in in the countries in which we operate, provided they do not conflict with U.S. the U.S. are subject to local tariffs and the service conditions of FedEx Ground. law. You are responsible for, and warrant, your compliance with all applicable These service conditions include terms regarding the importation and customs laws, rules and regulations, including, but not limited to, the U.S. Export clearance of shipments into the U.S. from Canada. Administration Regulations, the U.S. International Traffic in Arms Regulations, U.S. Customs regulations require the Social Security Number (SSN) of an the U.S. Foreign Assets Control Regulations and applicable export laws and individual and the Internal Revenue Service Employer Identification Number (EIN) regulations of any country to, from, through or over which your shipment may of the U.S. consignee for certain shipments being imported into the U.S. This be transported. You agree, and warrant, that you will comply with all applicable information must be included on the Commercial Invoice for all U.S. import U.S. government sanctions prohibiting the export or re-export of goods, services shipments. The EIN or SSN must be on file with the U.S. Customs Service. Any or technology to countries and regions listed by the U.S. government unilaterally changes to a company address, or the EIN or SSN, should be provided to FedEx or in coordination with other countries’ sanctions. In addition, no commodities Ground for system updating. Shipments that arrive in the U.S. that do not have originating or manufactured in any of these countries and regions are accepted the correct EIN or SSN may be detained until that information can be obtained for transportation anywhere in the world. from the consignee or determined otherwise. This requirement applies to Any FedEx Returns service shipments that are forwarded to a third country shipments imported to the U.S. requiring a formal entry. must also comply with the export control requirements of the country of first D. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect departure. You agree to furnish such information and complete and attach to to disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employee the shipment such documents as necessary to comply with such laws, rules may contact the importer to confirm arrangements for reimbursement of amounts to be and regulations. disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to In addition, you specifically warrant that you will not tender any shipments the shipper, consignee or third party as designated on the Commercial Invoice or entered to us if you or any of the parties involved in the shipment are listed on any of in an automation device. the export controls or sanctions lists published and maintained by: the U.S. E. Inspection of Shipments and Identification Requirement. FedEx Ground, or Department of Treasury, Office of Foreign Assets Control; the U.S. Department its agents or brokers, may open and inspect any or all packages in a shipment at any of Commerce, Bureau of Industry and Security; the U.S. Department of time. This action may be initiated by FedEx Ground or at the request of government authorities. We may, at our sole discretion, require the shipper to provide their State, Directorate of Defense Trade Controls; the United Nations Sanctions government-issued photo identification prior to tendering a package to FedEx. Committees; the European Union Council; and any other relevant authority. F. Northern Canada Surcharge. Canada packages destined to the Yukon, Northwest In addition, you agree and warrant that you will not attempt to ship to any Territories, Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and entity owned by any party, in the common ownership interest determined by will incur an additional charge. Packages weighing more than 70 lbs. may be refused the relevant listing authority, subject to U.S. government economic sanctions. or returned to the shipper. However, at FedEx Ground’s sole discretion, they may be Further, you are responsible for ensuring that the end-use or end-user of the accepted and delivered for an additional charge. These additional charges apply items shipped does not violate any specific control policies restricting certain to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. The charges are in addition to types of exports, reexports and transfers of specifically enumerated items applicable transportation charges. subject to the U.S. Export Administration Regulations. G. Postal Codes and Telephone Numbers. The consignee’s postal code, telephone We assume no liability to you or any other person for any loss or expense — number and contact name are critical information and should be included on both the including, but not limited to, fines and penalties — if you fail to comply with Commercial Invoice and address label. any export laws, rules or regulations. H. Prohibited Items. You are prohibited from tendering the following items for Shipments crossing international borders must be cleared through customs shipment to Canada, and you agree not to do so. This list is not all-inclusive and is in the destination country before being delivered to the consignee. You are subject to modification without notice. FedEx Ground reserves the right to open and responsible for providing FedEx with the importer of record’s customs broker. inspect any package tendered for delivery. FedEx Ground will refuse and may return This can be done by entering broker information on the Commercial Invoice any shipment that is considered unsafe, unlawful, or violates the terms and conditions or by selecting the broker select option and entering broker information in the of the FedEx Ground Tariff. automation device. If the importer of record is self-clearing the shipment through 1. Alcoholic beverages. customs, you must specifically indicate that on the shipment documentation or 2. Ammunition of any kind. clearance fees may apply. 3. All live animals, dead animals and animals that have been mounted. The shipper agrees to provide all required documentation for the customs 4. Money, cash, coins, currency, paper money and negotiable instruments clearance and certifies that all statements and information on said documentation, equivalent to cash, such as endorsed stocks, bonds and cash letters. including documentation submitted electronically, are true and correct. The 5. Dangerous goods. shipper authorizes FedEx Ground to forward all information of any nature 6. Firearms, weaponry and their parts (and replicas thereof). regarding shipments to any and all governmental or regulatory agencies that 7. Bump fire stocks and other rapid-fire trigger activators. request or require such information. The shipper understands that making false

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(International Service Conditions, cont.)

8. Ghost guns and other firearms not containing a serial number. – The Convention on International Trade in Endangered Species of Wild 9. Any firearm or other weapon manufactured using a 3-D printing machine. Fauna and Flora (CITES); or 10. 3-D printing machines designed, or that function exclusively, to manufacture firearms. – The Kimberley Process Clean Diamond Trade Act. 11. Explosives, fireworks, flares, matches. 31. Shipments that may cause damage to, or delay of, equipment, personnel or 12. Items resembling a bomb, hand grenade or other explosive device, except as other shipments. provided in the Hazardous Materials section. This includes, but is not limited 32. Shipments that require FedEx Ground to obtain any special license or permit for to, inert products such as novelty items, training aids and works of art. transportation, importation or exportation. 13. Furs. 33. Shipments whose carriage, importation or exportation is prohibited by any law, 14. Hazardous materials (shipments classified as “Other Regulated Materials — statute or regulation. Domestic” [ORM-D] or Limited Quantity are allowed if they contain consumer 34. Shipments containing products manufactured in sanctioned countries or commodities only and are properly labeled). regions, regardless of whether a permit has been issued by a government 15. Hazardous waste. This includes, but is not limited to, used hypodermic needles agency or whether the specific goods are exempt from applicable sanctions. or syringes transported for sterilization, recycling, disposal or for any other Shippers are responsible for determining the country of origin of goods shipped purpose, or other medical waste. FedEx Ground also does not accept hazardous and for reviewing the government sanctions lists prior to tendering packages to substances in reportable quantities. FedEx Ground. 16. Liquid mercury, in any quantity, not contained as a necessary component in any 35. Packages that are wet, leaking or emit an odor of any kind. product or piece of equipment in its original manufactured state. 36. Improperly packaged shipments. 17. Infectious or non-infectious human or animal cells, tissue, bodily fluids, blood, 37. Waste or garbage for disposal. blood products, plasma, or any other material derived from human or animal 38. Live insects. blood whether in liquid or solid form; biohazards; regulated or non-regulated I. Return and Import Shipping Options. Shipments returned from Canada using diagnostic cultures, specimens or samples, whether infectious or non-infectious; the FedEx Global Returns service option, or shipments initiated via the Create Import used health care products as defined in Title 49 of the Code of Federal Regulations; Shipment feature on fedex.com, are governed by the FedEx Service Guide, Canadian and any materials regulated as UN 2814, UN 2900, UN 3373 and UN 3291. edition. Consult fedex.com/globalreturns for details on return shipments. 18. Inhalation hazards. FOR SHIPMENTS INITIATED VIA THE CREATE IMPORT SHIPMENT FEATURE ON 19. Human corpses, human organs or body parts, human and animal embryos, or FEDEX.COM, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN cremated or disinterred human remains. TO FEDEX, THE PARTY THAT INITIATES THE IMPORT SHIPMENT TRANSACTION WITH 20. Prescription drugs (personal and commercial), regardless of whether shipments FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO PAY, ALL have met the requirements set by Health Canada or other government CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY DUTIES OR departments, or are exempt from applicable requirements. TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT INSTRUCTIONS 21. Any substance that has not been approved for a medical use by the U.S. Food TO THE CONTRARY, IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. and Drug Administration and also has been listed as a Drug or Chemical of J. Shipper Warranty. The shipper warrants that each article in each shipment will Concern by the U.S. Drug Enforcement Administration, including, but not limited possess the required paperwork to export, will be properly described on the Commercial to, kratom and Salvia divinorum. Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked, 22. Perishables (including, but not limited to, perishable foodstuffs and foods addressed and packaged to ensure safe transportation with ordinary care in handling. and beverages; perishable pharmaceuticals; and any other items requiring K. Undeliverable Shipments. The shipper may elect to have a shipment returned if refrigeration or other environmental control). the shipment is refused by the consignee or for any other reason cannot be delivered. If 23. Plants, plant materials and seeds, including cut flowers. a shipment is returned to the shipper, the shipper is responsible for payment of both the 24. Pornographic and/or obscene material. original transportation charges and the return charges. All duties and taxes, assessed 25. Tobacco and tobacco products, including but not limited to cigarettes, cigars, in the destination country as well as the origin country upon return, are also the loose tobacco, smokeless tobacco, hookah or shisha. responsibility of the shipper. All return charges are payable immediately upon request. 26. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana A shipper may elect to “abandon” the shipment in the destination country. If a shipment intended for recreational or medicinal use and cannabidiol (“CBD”); any product is abandoned, FedEx Ground, at its discretion, reserves the right to dispose of the that contains any amount of tetrahydrocannabinols (“THC”), except as set out in merchandise. The shipper will be responsible for any charges associated with disposal. 21 CFR 1308.35; and synthetic cannabinoids. 27. Hemp plants, hemp leaves, hemp oil, hemp seed oil and CBD derived from hemp. Additional Information 28. Personal Effects and Household Effects. Used items intended for personal use For additional information on shipping with FedEx, please consult the additional sections and not for sale. These include, but are not limited to, luggage sent prior to of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the or following a trip, used clothing, jewelry, toiletries, personal electronics, golf clubs, furniture, dishes, linens, books, artwork and home décor. downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and 29. Lottery tickets and gambling devices where prohibited by law. the FedEx SameDay City Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339. 30. Shipments being processed under: © 2019 FedEx. All rights reserved. a. Duty drawback claims unless advance arrangements are made b. Temporary Import Bonds c. Carnets d. U.S. Drug Enforcement Administration export permit e. Letters of credit f. Certificate of Registration g. United States Foreign Trade Zones or bonded warehouses. h. An export license or any type of export authorization, including any agreements or license exceptions/exemptions, or Electronic Export Information (EEI), regardless of value. This includes, but is not limited to, goods subject to: – U.S. State Department licenses or any other State Department authorizations; – Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) licenses or any other ATF authorizations; – International Traffic in Arms Regulations (ITAR); – Export Administration Regulations (EAR);

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FedEx SameDay® City Tariff Effective January 7, 2019 Updated October 1, 2019

Contents

Scope of Tariff 181 Definitions 181 Non-Waiver 181 Account Numbers 181 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery 182 Alcoholic Beverages 182 Animal Carcasses 182 Billing 182 Cancellation 183 Claims 183 Credit Terms and Payment 184 Declared Value and Limits of Liability (Not Insurance Coverage) 184 Delivery Signature Options 185 Evening Delivery Only Fee 185 Fuel Surcharge 185 Hazardous Materials 185 Inspection of Shipments and Identification Requirement 186 Liabilities Not Assumed 186 Limitations on Legal Actions and Governing Law 187 Money-Back Guarantee Policy 187 Package Consolidators (Including FedEx Authorized ShipCenter Locations, and FedEx ShipSite Locations at Office Depot and OfficeMax) 188 Package/Shipment Restrictions (Size and Weight) 188 Packaging and Marking 188 Pharmaceuticals 188 Pickup and Delivery 188 Pickup Attempt 189 Plants and Plant Materials 189 Prohibited Items 189 Proof of Delivery 189 Rate Quotations 190 Refusal or Rejection of Shipments 190 Return Options 190 Routing and Rerouting 190 Same-Day Return to Sender 190 Service Areas 190 Signature Releases 190 Tobacco and Tobacco Products 190 Undeliverable Shipments 191 Warranties 191 Additional Information 191

For the most current updates to the FedEx SameDay City Tariff, please go to fedex.com/us/terms.

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The FedEx SameDay City Tariff, contained in the FedEx Service Guide, supersedes “Reroute” means to deliver a shipment to an address different from that specified all previous terms and conditions, tariffs, amendments, supplements, and other prior on the shipping label, and includes a change from one street address to another. Any statements concerning the rates and conditions of FedEx SameDay City service to which requested change to an address that is not a reroute or an address correction is a new this tariff applies. This tariff constitutes the entire agreement between the parties and shipment, and new shipment charges will apply. supersedes all previous agreements and understandings, whether oral or written, with “Ready time” means the time the customer specified the shipment will be ready for pickup. respect to the subject matter hereof, and any entity receiving services hereunder or the benefit of services hereunder warrants and represents that it has not relied and will not “Residential delivery” means a shipment addressed to a home or private residence, be relying upon any statement, representation or advice regarding such service except including locations where a business is operated from the home, and/or a shipment in representations expressly made in this tariff. which the shipper has designated the delivery address as residential. FedEx reserves the right to unilaterally modify, amend or supplement this tariff and “Service failure” means we arrived 60 seconds or more after the delivery commitment the FedEx Service Guide at any time without notice, which revisions shall take effect for the FedEx SameDay City service selected for that shipment, except as otherwise immediately. No modifications, amendments or supplements are authorized or effective described in this tariff. unless published by FedEx at fedex.com. “Ship date” or “shipment date” is the date the shipment is physically tendered to The FedEx Service Guide consists of the service information at fedex.com/ FedEx. For shipments tendered at a FedEx location after the last pickup time, the ship serviceguide and the overview of services in the downloadable FedEx Service Guide date is the next business day. (U.S. and U.S. export); U.S. retail rates; the FedEx Express Terms and Conditions; the “Shipment” means one or more packages shipped together to the same recipient. FedEx Ground Tariff; and this FedEx SameDay City Tariff. The downloadable version (PDF) of the FedEx SameDay City Tariff available at fedex.com in effect on the shipment date “Standard List Rates” are rates paid by any shipper who does not have a FedEx (as defined herein) shall control. account, who does not have discounts applied to their FedEx account or who pays by any means other than charging to a FedEx account. Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to “Transportation charges” mean amounts assessed for movement of a shipment shipments originating in the U.S. for transportation via a FedEx SameDay City service. and does not include any other fees or charges that may be assessed under the FedEx Scope of Tariff Service Guide, such as (but not limited to) declared-value charges, special handling fees, customs duties and taxes, and surcharges. A. Participating Carriers. FedEx Office and Print Services, Inc. and its subcontractors. Any subcontractor used by FedEx is subject to the obligations applicable to FedEx herein, “Valid” as it relates to account numbers means a FedEx account number that has been and is likewise entitled to any and all exclusions from or limitations to liability applicable issued by FedEx and that is in good credit standing. to FedEx. “You” or “your” means the shipper/sender, recipient and their agents, servants, B. Governing Publications. Except as otherwise provided, this tariff is governed employees, and any other person or entity having or claiming an interest in a shipment. by the following publication, supplements thereto or succeeding publications thereof: the rate information in the FedEx Service Guide in effect at the time of shipment. This Non-Waiver publication is available at fedex.com. Any failure by us to enforce or apply a term, condition, right or provision of this FedEx C. FedEx SameDay City Scope of Operations. Where available, as determined in SameDay City Tariff does not constitute a waiver of that term, condition, right or provision the sole discretion of FedEx, FedEx SameDay City service offers same-day pickup and and does not otherwise impair our right to enforce such term, condition or provision. delivery in select metropolitan U.S. service areas seven days a week, 365 days a year, for packages weighing less than 150 lbs. Account Numbers Account-Specific Rates will not apply unless charged to a valid FedEx account. FedEx Definitions account holders who pay for shipments originating in the U.S. with a credit card instead “Account-Specific Rates” are the rates paid by FedEx account holders who have of charging to a valid FedEx account will be charged Standard List Rates. discounts applied to their account and who charge their shipping to their FedEx account. Account numbers are issued by FedEx according to shipping location and are “Business day” means Monday through Friday for FedEx, except for the following holidays: nontransferable. Account numbers are issued and used solely at the discretion of Memorial Day Thanksgiving Day FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate Independence Day Christmas Day all or particular accounts and account numbers at any time, for any reason, at its Labor Day New Year’s Day sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the Observation of holidays is subject to change. Refer to the holiday list at account. Improper, illegal or other misuse includes, but is not limited to, unauthorized fedex.com/en-us/service-guide/holiday-schedule.html for details. consolidation of shipments owned by different parties, or violations of the terms and “Commercial delivery” means any delivery that is not a residential delivery. conditions in this FedEx Service Guide. If your account has been compromised or stolen, “FedEx,” “FedEx Office,” “our,” “us” and “we” refer to FedEx Office and Print the account may be closed and you may be issued a new account. However, you will Services, Inc., and its employees, affiliates and agents. be responsible for all valid charges on the closed account. Any materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any “In good credit standing” means: (1) that payment on the FedEx account is current; purpose other than shipping with FedEx, and FedEx may seek damages against you for (2) the account is not in “cash only” status; and, (3) for commercial or business accounts, any improper, illegal or other misuse of your account. If your account is terminated, we the balance does not exceed the credit limit established by FedEx. reserve the right, at our sole discretion, to deny your application for new or additional “Length” is the longest side of a package. FedEx account numbers at any time in the future. All charges will be billed and must be “Metropolitan U.S. service areas” means those metropolitan areas listed in the remitted in U.S. funds. service information at fedex.com/serviceguide which offer FedEx SameDay City service. Any individual or entity that uses the FedEx account or shipping discounts of another FedEx account holder without authorization will be charged Standard List Rates for “Overcharge” means a charge based on an incorrect rate; an incorrect special handling all such shipments without prior notice. This includes all shipments, whether they are fee; billing a service other than the service selected for the shipment; billing based on classified as “Bill Sender,” “Bill Recipient” or “Bill Third Party,” or any other method of incorrect package or shipment weight; billing to the wrong account number; or any other billing. Unauthorized use includes, but is not limited to, using the shipping discount of billing, unrelated to a service failure, that results in an incorrect charge. another FedEx account holder without the knowledge and permission of both FedEx and “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or the account holder. less, including the container and its contents. Any fraction of a pound is rounded up to All requests for account numbers are subject to credit investigation and verification the next-higher pound. by our Credit Department and Customer Account Confirmation Department. FedEx utilizes “Proof of delivery” means electronically captured delivery information, which may business credit reporting agencies, audited financial statements, Standard & Poor’s and include date, time, location and signature information. Moody’s bond ratings, and other sources as necessary, to determine eligibility for open

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FedEx SameDay City Tariff

(Account Numbers, cont.) credit terms. FedEx does not offer consumer credit privileges. Any individual shipping B. “Bill Sender” means charges will be billed to the sender. Payment on the account for personal use must prepay the shipment charges or establish a FedEx account for must be current. The sender may request an initial rebilling to another party, but all billing directly to a major credit card. Stored-value cards or gift cards cannot be used subsequent rebills will be only to the sender, and the sender will remain ultimately to open an account; however, such cards may be used for payment when tendering a responsible for payment of all such charges not paid by such other party during the shipment at staffed FedEx shipping locations, and in conjunction with our credit card applicable invoice period. acceptance policy. If your FedEx account is billed directly to a credit card, you agree to C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone the following terms: (1) you authorize FedEx to initiate variable charges to the credit card other than the sender or recipient (except for certain additional charges that are billed to settle charges payable to FedEx; (2) you authorize FedEx to charge your card for any to the sender, including, but not limited to, weekly pickup fees, alternate address pickup unpaid amounts on your account; (3) you authorize the card issuer to pay any amounts fees, on-call per-package pickup charges, address correction fees, and invalid or missing associated with your account without requiring a signed receipt; (4) you agree to keep account number fees). In order to choose this billing option, the FedEx account number your card information current (FedEx may receive updates on your card information of the third party must be inputted into the sender’s electronic shipping system at the from participating issuing banks and may update your account profile to avoid service time the shipment is processed and payment on the account must be current. If the third disruptions); (5) you agree that FedEx shall have no liability for any insufficient funds party is billed initially and refuses to make payment for the shipment, the charges may or other charges incurred from attempts to charge and/or place holds on your card; and be rebilled to another party, but subsequent requests will only be rebilled to the sender. (6) your agreement to these terms and conditions is to be accepted as authorization to (See section K, Billing Special Handling Fees.) If the party that is rebilled refuses or fails the card issuer to pay all amounts associated with your account. to pay in the applicable invoice period, the sender is liable for and will be billed for all The party to whom a FedEx account number is issued is liable for all charges to charges and fees, plus all special handling fees. If due to the charges the third-party the account, including those resulting from unauthorized use. The account holder is account exceeds credit limits with FedEx, the sender will automatically be billed. responsible for the safekeeping of the account number. The account number should be D. For “Bill Third Party” transactions, if the third party refuses to pay the charges, released only to those authorized to ship on the account. refuses delivery, fails to pay within the applicable invoice period, or cannot be contacted, Failure to keep your FedEx account current may result in “termination” of your FedEx the sender is responsible and will be billed for any and all charges. For “Bill Third Party” SameDay City service. If the account number to be billed is not valid, the shipment may transactions, we may verify the method of payment and reserve the right to not accept be refused, delayed or returned until an alternative form of payment is secured. If a any “Bill Third Party” shipment for which such verification cannot be established. shipment is held, returned, or delivery is otherwise delayed because the account is not in E. FedEx may consider payment type in determining pricing and discounts, and reserves good credit standing, you will not be entitled to a refund or credit of your transportation the right to adjust discounts based on payment type. charges under the money-back guarantee policy. F. The sender’s shipment may be delayed if we determine that it is billed to a FedEx You must use your FedEx account number to obtain any discount applicable to your account number that is not in good credit standing. The service failure money-back account. Use of your account number constitutes your agreement that all shipments guarantee will not apply (see the Money-Back Guarantee Policy section for details shipped by us shall be subject to this tariff, as modified, amended or supplemented. and limitations). For FedEx SameDay City services, you may only request FedEx to bill accounts with a G. A special handling fee will be applied for any check or electronic funds transfer U.S. or Canadian billing address. Any request for FedEx to bill otherwise is null and void, (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient and FedEx, at its sole discretion, reserves the right to bill the sender for those charges. signature of the drawer. FedEx may provide trade credit information on its account holders to credit bureaus. H. Your payment must be accompanied by the remittance data that supports the After-Hours Pickup and Saturday, Sunday or payment. Remittance data must include the FedEx invoice number and the associated amount(s) being paid on the FedEx invoice. Payment at the tracking-number level must be Holiday Pickup or Delivery transmitted to FedEx via electronic data interchange (EDI) — see the EDI section below. Additional fees apply for after-hours pickup, Saturday pickup or delivery, Sunday pickup Payment should be sent using your remittance advice to one of the following: or delivery, or holiday pickup or delivery. The after-hours fee applies to ready times of (By FedEx Envelope) 8:01 p.m.–6:59 a.m., Mon.–Fri. Only one surcharge will apply for after-hours pickup, Saturday FedEx Lockbox 360353 pickup or delivery, Sunday pickup or delivery, or holiday pickup or delivery, per shipment. Room 154-0455 500 Ross Street Alcoholic Beverages Pittsburgh, PA 15262 FedEx SameDay City does not accept alcoholic beverages as part of its regular-scheduled service. Shipments of alcoholic beverages require prior approval from FedEx SameDay (By U.S. Postal Service) City and must be shipped on an approved FedEx account number in markets where the Any customer not using electronic data interchange (EDI) or FedEx Billing Online shipping of alcoholic beverages is permitted. Contact your FedEx account executive for should mail payment and remittance detail to: more information. FedEx P.O. Box 371461 Animal Carcasses Pittsburgh, PA 15250-7461 FedEx SameDay City does not accept animal carcass shipments as part of its regular- scheduled service. FedEx SameDay City may accept certain shipments of animal heads Customers who receive their invoices via FedEx Billing Online should mail their and other parts for taxidermy if properly packaged. payment and remittance detail to: If approved by FedEx, we may accept animal carcasses, organs and other parts on FedEx Billing Online an exception basis under the following conditions: P.O. Box 371599 1. Shipments must be approved by the FedEx Animal Desk (call 1.800.405.9052). Pittsburgh, PA 15250-7599 2. The shipper must have its packaging tested and pre-approved by FedEx I. If you receive invoices via EDI, your payment must be accompanied by electronic Packaging Design and Development for the type of animal carcass, organ or remittance data that includes the associated: part being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of • Bill-to account number(s). the shipper to adequately package shipments for all temperature extremes and • Invoice number(s). handling conditions. • Tracking number(s). Contact your FedEx account executive for details and additional requirements. • Amount(s) being paid. For more information about EDI remittance, refer to the FedEx EDI Invoicing and Remittance Billing Overview guide at fedex.com/en-us/billing-online.html#electronic-data-interchange. A. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, OR Some invoice adjustment requests may also be transmitted electronically. ANY PROVISION OF THIS TARIFF CONTEMPLATING INVOICING OF OR PAYMENT BY A THIRD Payment for EDI invoices must be submitted electronically via electronic funds PARTY, THE SENDER IS ULTIMATELY LIABLE FOR ANY AND ALL CHARGES AND FEES. transfer (EFT) or by sending a check payment to one of the following:

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(Billing, cont.)

(By FedEx Envelope) 4. Requests for invoice adjustment due to an overcharge (including unidentified FedEx ERS payments and duplicate payments) must be received within 60 days after the Attn: Box 371741 date of shipment. For adjustments due to a service failure, see the Money-Back 500 Ross Street Guarantee Policy section. Room 154-0455 For additional information or assistance regarding billing issues, please Pittsburgh, PA 15250-7741 contact a FedEx account executive. Phone: 412.234.5494 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. (By U.S. Postal Service) 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, FedEx ERS apply any overcharge amounts or other overpayments it agrees are owed to you P.O. Box 371741 against the oldest invoices. Pittsburgh, PA 15250-7741 M. Additional Taxes. If any value-added, consumption or similar tax is applicable to J. If you are interested in or have questions regarding any of our invoicing or payment your shipment, we reserve the right to add that amount to your shipment charges. methods, contact your FedEx account executive or call FedEx SameDay Services at N. The sender is responsible for all reasonable costs incurred by FedEx in attempting to 1.800.399.5999 (option 4). obtain payment on any transaction. Such costs include, but are not limited to, attorneys’ K. Billing Special Handling Fees. A special handling fee will be applied in the fees, collection agency fees, and interest and court costs. following situations: O. At our sole discretion, FedEx may transfer and assign ownership of, and any rights 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number to collect, any and all charges due and payable to us. appears in the EDI transmission of shipping information. P. Missing or Invalid Account Number. An account number is invalid if it is not the a. For “Bill Sender” transactions, if the account number on the shipping barcode correct account number for the bill-to party, or it is the account number for a third party is incomplete, inaccurate, invalid or deleted, and we are able to determine who fails to pay the shipping charges. An additional charge will be assessed for each the correct number from our records, all charges and fees, plus the special missing or invalid account number. handling fee, will be billed to the sender. If the correct account number cannot be determined from our records, all charges and fees plus the special Cancellation handling fee will be billed to the sender. A cancellation fee will be assessed if a cancellation occurs 30 minutes or less before b. For “Bill Third Party” transactions, if the third party account number in the the ready time. The fee also applies if cancellation results from a pickup exception in electronic data interchange (EDI) transmission is incomplete, inaccurate, invalid or deleted, all charges and fees, plus the special handling fee, will be which no packages were picked up and the pickup is not rescheduled. billed to the sender. If we can determine the sender’s correct account number from our records, it will be used for billing. Claims c. The fee for an incomplete, inaccurate, invalid or deleted account number will A. Filing of Claims: be applied only once for each package with such an account number. 1. With respect to any alleged or actual loss, damage, delay, misdelivery or 2. Payer Rebilling. A special handling fee will be charged to the sender for all nondelivery with respect to any shipment, a claim must be filed in accordance requests to change a billing from the party billed or the bill-to party shown on with the provisions of this item as a condition precedent to any liability of FedEx the shipping transmission, which fee may be applied to each invoice line item and any recovery by the claimant. FedEx liability with respect to any such claim, which is rebilled. Requests for rebilling will be accepted up to 180 days from the if any, shall be governed by the provisions of this tariff. Claims must be filed by invoice date, not counting the invoice date. the beneficial owner of the shipment, and by filing, the claimant warrants and Requests for rebilling of transportation charges must be received via one of represents that it is the owner of the goods in question. the approved channels: 2. All claims must be submitted on forms made available by FedEx, or otherwise a. Submit your request through the Non-Pay option with Electronic Data contain information required by FedEx. FedEx shall have no obligation to consider Interchange (EDI) if you are a registered user; or or to pay any claim that does not conform to FedEx requirements. You can file a b. Call customer service at 1.800.399.5999 and select the billing prompt. claim in the following ways: L. Invoice Adjustments/Overcharges: a. Submit claims through email at [email protected]. 1. We reserve the right to audit shipments, including those submitted via an b. Send written claims, including the completed claim form and supporting electronic shipping device, to verify service selection and package or shipment documentation, via the U.S. Postal Service or fax to: weight and dimensions. Package shape and dimensions may change during FedEx SameDay Service transit, which can affect the package’s dimensional weight and surcharge Attn: Claims Specialist eligibility. If the service selected, weight entered or dimensions entered are 3469 Dearborn Plaza incorrect or change during transit, we may make appropriate adjustments to the Hapeville, GA 30354 shipment charges at any time. Fax: 1.404.305.1523 2. Default Billing. Senders are responsible for providing (i) complete and accurate c. Call customer service at 1.800.399.5999 to obtain steps to submit a case shipment information, including entry in any electronic shipping device, and number for your claim, then complete a print copy of the claim form. You (ii) original shipping labels with a unique tracking number for each package in a may have to submit supporting documentation using the mailing address or shipment. Because the number of packages and weight per package are critical fax number listed above. to our ability to correctly invoice, any omission or incorrect entry, or unavailable 3. FedEx will not voluntarily pay a claim for an uncertain amount, such as “$100 information or documentation, will result in a billing based on our estimate of more or less.” We are not obligated to act on any claim until all transportation the number of packages transported and either the standard dimensional factor charges are paid. The claim amount may not be deducted from these charges or at the time of billing or a standard “default” weight-per-package estimate any outstanding balance. determined at our sole discretion. 4. Bad order reports, appraisal reports of damage, notations of exceptions on 3. You may request an invoice adjustment for reasons not related to a service delivery records or other documents, inspection reports issued by our inspectors or failure by calling 1.800.399.5999 (select option 4, then option 1 to leave a voice inspection agencies, requests for proof of delivery, and tracer or inspection requests message or option 2 to speak with a live agent). If you choose to submit your standing alone are not sufficient to comply with these claim filing requirements. request via the telephone invoice adjustment system, the request must state the 5. FedEx SameDay City shipment-status information is not intended or permitted to reason you believe an adjustment or refund is warranted and must provide the be used by the shipper to file claims. following: the FedEx account number (if any); the FedEx tracking number; and the 6. In the event that a sender requests FedEx to bill the recipient or a third party for date of shipment. All requests for adjustments must be made by an agent of the a shipment, and the payer agreed to waive or otherwise limit its right to submit billed account. claims, the payer’s waiver or other limitation will be imputed to the sender. A partial payment against an invoice is not considered a request for invoice 7. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN adjustment or notice of a refund request. THE DENIAL OF A CLAIM.

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(Claims, cont.)

8. Upon payment of a claim, FedEx may, in its sole discretion, elect to take title as well as the right to retrieve the damaged shipment for inspection at a local to, and salvage, any goods with respect to which payment has been made. By FedEx facility. All of the original shipping cartons, packing and contents must be accepting payment, the claimant warrants and represents that it will transfer available for our inspection and retained until the claim is concluded. Inspection title of such goods to FedEx upon request, and waives any and all claims arising will include examination of the damaged property, the shipping container and its from or related to any such salvage. packing, and any other action necessary to establish all the facts. If a shortage B. Acknowledgment of Claims. FedEx will, upon receipt in writing of a proper claim is involved, the inspector will compare the contents of the shipment with the filed in the manner and form described in this tariff and accompanied by the documents invoice, weigh the shipping container and contents, or conduct any other type required or requested by FedEx, acknowledge the receipt of such claim in writing within of investigation necessary to establish that a loss has occurred. In either case, 30 days after the date of receipt by FedEx unless FedEx shall have paid or declined such the inspection will be limited to a factual report. The shipper and recipient must claim in writing within 30 days of the receipt thereof. FedEx will create either in writing cooperate with FedEx to assist in the inspection. A written record of our findings or electronically a separate file for each claim received, assign each claim a successive will be made and a copy given to the shipper for claim support upon request. claim file number, and note the claim number assigned on all documents filed in support Any inspection report issued will be incorporated into the claim file. of the claim and all records and correspondence relating to the claim, including the 4. In the event FedEx does not make an inspection, the recipient must make the written acknowledgment of receipt and, if in its possession, the pickup and delivery inspection and record all information pertinent to the cause. The recipient’s records covering the shipment involved. FedEx will record the date a claim is received inspection, in such case, may be considered as the FedEx inspection and will on the face of the claim document. The date of receipt will also be noted on our written not jeopardize any recovery due the shipper based on the facts contained in acknowledgment of receipt. the report. C. Time Limit for Filing Claims. Claims for loss, damage or delay must be filed in G. The claimant, and any other party with an interest in the shipment, shall exercise writing with FedEx within nine months from the date of delivery, or, in the event that reasonable care in mitigating damages arising from or related to any claim of loss, FedEx failed to make delivery, within nine months after the shipment was tendered to damage, delay, misdelivery or nondelivery with respect to any package. FedEx for shipment. Suits against FedEx must be instituted within two years and one day from the date FedEx gives written notice that FedEx has disallowed any part of the claim Credit Terms and Payment specified in the notice. If claims are not filed or suits are not instituted in accordance A. We do not provide individual consumer credit privileges. with the foregoing provisions, FedEx will not be liable and such claims will not be paid. B. We will extend credit to shippers who, in the sole judgment of FedEx, are A Claim Reporting Form can be requested from a FedEx account representative or by creditworthy. calling 1.800.399.5999. C. As a condition of extending credit privileges, we reserve the right to require business D. Investigation of Claims: customers to provide current financial information, agree to bank draft arrangements for 1. Each claim must be supported by the original Customer Shipping Record (if payment on account, provide a security deposit or provide a bank letter of credit. applicable), evidence that applicable transportation charges have been paid, D. When credit privileges are extended, FedEx reserves the right to establish and and documents that prove the value of the property, and/or extent of the loss enforce a credit limit on your account. At our sole discretion, we may review and amend or damage. Such documents may include original purchase invoices, estimates a credit limit on your account. or invoices for repair, expense statements, appraisals, pictures of the damage E. The invoice date begins the credit term cycle, and payment in full and without offset and inside and outside packaging, or other certified documents. The documents is due within 15 days from the invoice date. Failure to keep your FedEx account current must be verifiable to our satisfaction. Where the property involved in a claim has will result in your account being placed on cash-only status. This status may impair not been invoiced to the recipient, or where an invoice does not show price or your ability to use our services, delay your shipments, and may result in the loss of any value, or where the property involved has not been sold, or where the property applicable discounts. has been transferred at bookkeeping values only, FedEx will, before voluntarily F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE paying a claim thereon, require the claimant to establish the destination value SHIPMENT MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE of the quantity shipped, transported or involved, and to certify the correctness PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY of the valuations in writing. IN SUCH CIRCUMSTANCES. 2. When a claim for loss of an entire package or an entire shipment cannot G. Credit privileges will not be restored until you have paid all past-due balances in otherwise be authenticated upon investigation, FedEx will obtain from the full and all costs, fees and expenses incurred by FedEx in collecting or attempting to recipient of the shipment involved a certified statement in writing that the collect such balances. We may require you to secure the account with a form of payment property for which the claim is filed has not been received from any other source. as a prerequisite to credit restoration. We may decline to restore credit privileges even 3. In the event that the shipper and the recipient have refused a package, the if all costs, fees and expenses are paid. property shall thereupon pass to FedEx. FedEx will not honor a claim for an H. Customers requesting the reinstatement of their FedEx SameDay City service must abandoned package. contact the Recovery Collections department at 1.800.506.7580. E. Disposition of Claims. FedEx will, after receiving a written claim for loss or I. At our sole discretion, we may apply payments made on your account to any unpaid damage to the property transported, either pay actual or declared value for the property, invoice issued on your account. whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt Declared Value and Limits of Liability of claim by FedEx. If a claim cannot be processed and disposed of within 120 days after the receipt thereof, FedEx will advise in writing of the status of the claim and the (Not Insurance Coverage) reason for the delay in making final disposition. Acceptance of payment of a claim shall A. If FedEx is liable for loss, damage, delay or misdelivery arising from or related to loss extinguish any right to recover in connection with that shipment. or damage to shipments in accordance with the provisions of this tariff, FedEx liability F. Damaged Property: is limited to the sum of $100 per shipment unless a higher value is declared at time of 1. FedEx Discovered Damage. Whenever property is damaged by FedEx in the tender and a greater charge paid as provided in the FedEx Service Guide. course of transportation and discovered by FedEx prior to delivery, FedEx will B. The declared value of any shipment represents our maximum liability in connection either (1) return the damaged property to the shipper or (2) remove any damaged with a shipment, including, but not limited to, any loss, damage, delay, misdelivery, property and ship the balance of undamaged merchandise. nondelivery, misinformation, any failure to provide information or misdelivery of 2. Concealed Loss or Damage. Whenever property is delivered by FedEx and information. Exposure to and risk of any loss in excess of the declared value is either damage or loss that was not evident upon reasonable inspection at the time assumed by the owner or transferred by the owner to an insurance carrier through the of delivery is not noted at the time of delivery, if the shipper or recipient notify purchase of an insurance policy. The shipper should contact an insurance agent or broker FedEx of the damage or shortage within 5 days of the date of delivery, then if insurance coverage is desired. FEDEX DOES NOT PROVIDE INSURANCE COVERAGE OF FedEx will process the claim as if the damage or shortage had been noted by ANY KIND. the recipient at the time of delivery. C. In cases where the shipper declares or agrees in writing that the property being 3. FedEx reserves the right to inspect a damaged shipment on customer premises shipped is released to a value exceeding $100 per shipment or article not enclosed in

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(Declared Value and Limits of Liability [Not Insurance Coverage], cont.) a shipment, an additional charge for each $100 or fraction thereof of total valuation If you require a signature for a residential shipment, select one of the Delivery will be assessed to which the base rate applies, up to a maximum declared value of Signature Options. $2,000 per shipment. E. Indirect Signature Required is not available for shipments to nonresidential addresses. D. The foregoing notwithstanding, shipments containing all or part of the following F. FedEx may accept requests for address corrections from a shipper or a recipient items are limited to a maximum declared value of $1,000: for shipments involving the Direct Signature Required or Indirect Signature Required 1. Artwork, including any work created or developed by the application of skill, options, and shipments where no signature is required. taste or creative talent for sale, display or collection. This includes, but is not G. FedEx will assess the delivery signature charge if the shipper requests the Delivery limited to, items (and their parts) such as paintings, drawings, vases, tapestries, Signature Option, even if a signature is not obtained, the option requested is not limited-edition prints, fine art, statuary, sculpture and collector’s items. available or FedEx is unable to provide a copy of the signature obtained at delivery. 2. Film, photographic images (including photographic negatives), photographic H. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and chromes and photographic slides. Delivery, and Proof of Delivery sections. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. Evening Delivery Only Fee 4. Antiques, or any commodity that exhibits the style or fashion of a past era and An additional evening delivery only fee will be assessed for delivery between whose history, age or rarity contributes to its value. These items include, but are 5:00 p.m.–8:00 p.m. when a customer selects this option in connection with not limited to, furniture, tableware and glassware. residential delivery for FedEx SameDay City Economy. 5. Collector’s items such as coins, stamps, sports cards, souvenirs and memorabilia. 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, Fuel Surcharge crystal, glass, framed glass and any other commodity with similarly fragile qualities. FedEx reserves the right to assess fuel and other surcharges on shipments without 7. Plasma screens or any device which includes a plasma screen. notice. The amount and duration of any such surcharges will be determined at our 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the mount gems or stones (precious or semiprecious), industrial diamonds, and surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, will follow jewelry made of precious metal. the FedEx Ground fuel surcharge table and is available at fedex.com. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, Hazardous Materials precipitates or platinum (except as an integral part of electronic machinery). A. Hazardous materials, except as specified in this section, are prohibited. Please see 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food the Prohibited Items section. stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money B. FedEx accepts only certain hazardous materials. Contact a FedEx account executive, orders, gift cards and gift certificates, prepaid calling cards (excluding those that see fedex.com/hazardousmaterials or call 1.800.GoFedEx 1.800.463.3339 and say require a code for activation), bond coupons, and bearer bonds. “hazardous materials” for more information. Specifically, FedEx accepts only dry ice 12. Musical instruments that are more than 20 years old, or any customized or and Category B (UN 3373) hazardous materials for shipment. personalized musical instruments. 13. Scale models (including, but not limited to, architectural models and dollhouses) C. Permissible shipments must be properly classified, described, packaged, marked, and prototypes. labeled and in proper condition for transportation according to applicable laws, rules E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN and regulations and FedEx SameDay City requirements. THIS TARIFF IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY SHIPMENT D. In no event will any waste material (including any hazardous waste or any material BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT intended to be recycled), any material regulated as an inhalation hazard, or any material CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO defined as a “hazardous substance” be tendered to FedEx for transportation. This SUCH SHIPMENT. includes, but is not limited to, used hypodermic needles or syringes transported for F. REGARDLESS OF THE DECLARED VALUE OF A SHIPMENT, OUR LIABILITY FOR LOSS, sterilization, recycling, disposal or for any other purpose, or other medical waste. DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE E. With the exception of Category B (UN 3373) shipments, FedEx does not accept, TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED and you agree not to tender, any infectious human or animal cells, tissue, bodily fluids, ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER blood, blood products, plasma, or any other material derived from human or animal IS LESS. blood whether in liquid or solid form; biohazards; regulated or non-regulated diagnostic G. See the Liabilities Not Assumed section for other limitations and exclusions on cultures, specimens or samples, whether infectious or non-infectious; used health care our liability. products as defined in Title 49 of the Code of Federal Regulations; and any materials H. With respect to any device or media upon or within which data or other information regulated as UN 2814, UN 2900, and UN 3291. (whether in print or electronic form) is maintained, the value of such device or media is F. Shippers who tender Category B (UN 3373) shipments must comply with all applicable limited to the cost to repair or replace such device or media without consideration for local, state and federal laws governing packing, marking and labeling of shipments the data or other information contained therein or set forth thereon. By tendering any of blood and blood products, regardless of whether they are infectious. The shipper such device or media, the party making such tender acknowledges and agrees that assumes sole responsibility for compliance with all applicable governmental regulations. back-up copies of any and all data or information contained therein or set forth thereon For more information on FedEx guidelines, go to fedex.com/packaging and read our are being maintained and can be readily reproduced. brochures on packaging clinical samples and Biological Substance, UN 3373 specimens. G. Shipments containing hazardous materials cannot be banded, strapped or taped Delivery Signature Options to form a bundle. FedEx offers three Delivery Signature Options for shippers: H. All shipments containing dry ice require shipment marking and labeling. For A. Indirect Signature Required. FedEx will obtain a signature in one of two ways: additional information on proper packing or labeling call 1.800.GoFedEx 1.800.463.3339 1. From someone at the delivery address; or and say “hazardous materials.” 2. From a neighbor, building manager or other person at a neighboring address. I. Batteries, including lithium batteries, may be regulated when shipped for highway B. Direct Signature Required. FedEx will obtain a signature from someone at the transport. Shippers should refer to the most current U.S. Department of Transportation delivery address. If no one is at the address, FedEx will reattempt delivery the following regulations to ensure compliance with marking, labeling and packaging requirements business day unless marked return to sender. as they pertain to the transportation of batteries. For details, go to fedex.com and enter C. Adult Signature Required. FedEx will obtain a signature from someone at least keyword “lithium batteries.” FedEx does not accept waste batteries or batteries being 21 years old (government-issued photo identification required) at the delivery address. shipped for recycling or disposal, including damaged or defective batteries. If no eligible recipient is at the address, FedEx will reattempt delivery the following J. We have the right to refuse any shipment with an odor or any shipment that is wet business day unless marked return to sender. or leaking. If a shipment damages or contaminates any property, the shipper is solely D. Shipments to residential addresses may be released without obtaining a signature. responsible for and will reimburse and indemnify FedEx for any and all costs, fees and

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(Hazardous Materials, cont.) expenses it incurs in connection with the cleanup of such damage or contamination. social security numbers, dates of birth, driver’s license numbers, credit card K. Hazardous material shipments found in the FedEx SameDay City system not properly numbers and financial account information. prepared in accordance with DOT regulations and FedEx SameDay City requirements 8. Our inability to provide a copy of the delivery record or a copy of the signature will be returned to the originating pickup location. If the shipper refuses return of the obtained at delivery. shipment, the shipper will reimburse FedEx for all costs and fees of any type connected 9. Failing to deliver or to meet our delivery commitment for any shipments with an with the legal disposal of the shipment. The shipper agrees to indemnify FedEx for any incomplete or incorrect address. (See the Undeliverable Shipments section.) and all costs, fees and expenses FedEx incurs as a result of the shipper’s failure to 10. Failing to deliver or not attempting to deliver a shipment on the scheduled comply with FedEx hazardous materials shipping requirements. delivery day or time, if the shipper or recipient requested a later delivery or L. Hazardous materials may not be rerouted to an address other than the original informed FedEx that the recipient location is closed or unavailable to accept intended-recipient’s address provided by the shipper. delivery on the originally scheduled delivery day or time. M. Shipments containing hazardous materials are not eligible for signature release, 11. Failing to obtain the signature option requested for shipments using FedEx driver release or indirect delivery. Delivery Signature Options. (See the Delivery Signature Options section.) 12. Shipments released without obtaining a signature at residential addresses. Inspection of Shipments and Identification Requirement (See the Delivery Signature Options and Pickup and Delivery sections.) FedEx reserves the right, but is not required, to open and inspect any shipment tendered 13. Shipments released without obtaining a signature at nonresidential addresses to it for transport. We may, at our sole discretion, require the shipper to provide their when release has been authorized by the shipper or recipient. (See the Delivery government-issued photo identification prior to tendering a package to FedEx. Signature Options section.) 14. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end Liabilities Not Assumed up” markings), “fragile” labels or other special directions concerning packages. FEDEX WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE LESSER OF THE 15. Damages indicated by any shockwatch, tiltmeter or temperature instruments. ACTUAL COST TO REPAIR OR REPLACE THE GOODS IN QUESTION OR THE DECLARED 16. Your failure to ship goods in packaging approved by us prior to shipment where VALUE OF A SHIPMENT, IF ANY, WHETHER OR NOT FEDEX KNEW OR SHOULD HAVE such prior approval is recommended or required. KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. 17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your IN NO EVENT SHALL FEDEX, INCLUDING, WITHOUT LIMITATION, AGENTS, failure to provide a valid FedEx account number in good credit standing in the CONTRACTORS, EMPLOYEES AND AFFILIATES, BE LIABLE FOR ANY SPECIAL, billing instructions on shipping documentation. INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, 18. Our failure to notify you of any delay, loss or damage in connection with your LOSS OF PROFITS OR INCOME, BUSINESS INTERRUPTION, OR CLAIMS INVOLVING shipment or any inaccuracy in such notice. ACTUAL OR ALLEGED THEFT OR MISAPPROPRIATION OF IDENTITY, WHETHER OR NOT 19. Any shipment where FedEx package scan records do not reflect acceptance of FEDEX HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED. the package by FedEx. THE SOLE LIABILITY OF FEDEX, AND THE SOLE RECOVERY OF ANY CLAIM, 20. Any shipments not actually tendered to and accepted by FedEx. Where service WITH RESPECT TO ANY LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, is requested, and the shipper fails to cancel the service in accordance with this MISINFORMATION OR ANY FAILURE TO PROVIDE INFORMATION, SHALL BE AS SET section, a cancellation fee may be imposed. FORTH IN, AND PURSUANT TO, THIS TARIFF. Without in any way limiting the foregoing, 21. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing FedEx will not be liable for, nor shall any adjustment, refund or credit of any kind be system, internet shipping device or any other electronic shipping method used to given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation ship a package, when the shipment is not tendered to FedEx. If you fail to do so or failure to provide information caused by or resulting in whole or in part from: and seek a refund, credit or invoice adjustment, you must comply with the notice 1. The act, default or omission of any person or entity, other than FedEx, including provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is those of any local, state or federal government agencies. not liable for any refund, credit or adjustment unless you comply with those 2. The nature of the shipment, including any defect, characteristic or inherent vice notice provisions. of the shipment. 22. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. 3. The shipper’s violation of, or failure to comply with, any of the terms and 23. Damage to computers, or any components thereof, or any electronic equipment conditions contained in this tariff, as amended from time to time, including, when shipped in any packaging other than: but not limited to, the improper and insufficient packing, securing, marking and a. The manufacturer’s original packaging, which is undamaged and has retained labeling of shipments, use of an account number not in good credit standing, or a good, rigid condition. failure to provide complete and accurate information, including, but not limited b. Packaging that is in accordance with the FedEx packaging guidelines to, descriptions of cargo, addresses, etc. available online at fedex.com/packaging. 4. Public enemies, criminal acts of any person(s) or entities, including, but not c. FedEx laptop packaging, for shipments of laptop computers. limited to, acts of terrorism, public authorities acting with actual or apparent d. FedEx small electronic device packaging, for shipments of cell phones, authority, authority of law, local disputes, civil commotions, hazards incident to handheld computers, MP3 players and similar items. a state of war, weather conditions (as determined solely by FedEx), disruptions e. FedEx tablet packaging, for shipments of tablet computers. in FedEx SameDay City transportation networks (as determined solely by 24. Packaging of a shipment, including failure to comply with the provisions of this FedEx), strikes or anticipated strikes (of any entity, including, but not limited tariff regarding packaging, or our provision of packaging, advice, assistance to, other carriers, vendors or suppliers), labor disruptions or shortages caused or guidance on the appropriate packaging of shipments unless such advice, by pandemic conditions or other public health event or circumstances, natural assistance or guidance has been approved in writing by FedEx Packaging Design disasters (earthquakes, floods and hurricanes are examples of natural disasters), and Development and the writing expressly accepts liability in the event of a conditions that present a danger to FedEx personnel, and disruption or failure damaged shipment. FedEx reserves the right to request a shipper to submit of communication and information systems (including, but not limited to, a representative sampling of the packaging for inspection and testing. If the FedEx systems). shipper fails to comply with our request to inspect and test the packaging, or 5. Damage or loss of articles packaged and sealed by the sender or by person(s) the sampling fails FedEx testing, FedEx will not be liable for any damages due acting at the sender’s direction, provided the seal is unbroken at the time of to improper packaging. FedEx may issue written notice to you if you repeatedly delivery, the shipment retains its basic integrity, and the recipient accepts the fail to adhere to FedEx packaging requirements due to your pattern or practice of shipment without noting the damage on the delivery record. insufficient packaging. Claims for damage or loss associated with an identified 6. Erasure of information or data, or loss or irretrievability of information or data, pattern or practice of insufficient packaging will be denied. Any such claim filed including but not limited to information or data stored on magnetic tapes, related to your shipments will not be paid, regardless of which party files the files or other storage media, or erasure or damage of photographic images claim, unless the claimant can establish that the loss or damage did not result or soundtracks. from a failure to use proper packaging. FedEx will continue to deny such claims 7. The loss of any personal or financial information including, but not limited to, until we determine that you have ceased the pattern or practice of failing to

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(Liabilities Not Assumed, cont.)

adhere to the packaging requirements. Nothing in this paragraph is intended to notice periods and requirements even if you believe that such compliance will not result limit FedEx’s right to deny a claim where the shipment in dispute is found to have in relief from FedEx or if you lack knowledge regarding whether such compliance will improper packaging. At the sole discretion of FedEx, FedEx may require a shipper result in relief from FedEx. of packages classified as Oversize, as defined in the Rates section of the FedEx You agree that you will not sue FedEx as a class plaintiff or class representative, Service Guide, to submit a representative sampling of the oversize packaging for join as a class member, or participate as an adverse party in any way in a class-action inspection and testing. If the shipper fails to comply with our request to inspect lawsuit against FedEx. Nothing in this paragraph, however, limits your rights to bring a and test oversize packaging or the sampling fails FedEx testing, FedEx will not be lawsuit as an individual plaintiff. liable for any damage to shipper’s oversize packages. To the extent that any court finds that state rather than federal law applies to any 25. FedEx does not provide protective services for transportation of perishable provision of this contract, the controlling law is the substantive law of the state in which commodities or of commodities requiring protection from heat or cold. Such you tendered your shipment to FedEx. To the extent there is a conflict between the commodities will be accepted for transportation solely at the shipper’s risk for provisions of this tariff and any rights or remedies contained in Part B of Subtitle IV to loss of value or damage occasioned by exposure to heat or cold, or the inherent Title 49 of the U.S. Code, the provisions of this tariff shall govern. vice of such perishable commodities. Shipments containing perishable articles The performance of any services does not make FedEx an agent of the shipper or must be packaged for a minimum transit time of at least 12 hours greater than any third party for any purpose. the shipment’s delivery commitment time. 26. The failure to provide any services or service options where our records do not Money-Back Guarantee Policy reflect that the services or service options were selected by the shipper. Subject to the provisions of this tariff limiting shipper’s right thereto, we offer a 27. Our compliance or noncompliance with verbal or written delivery instructions money-back guarantee for our services. This guarantee can be suspended, modified from the sender, recipient or persons claiming to represent the shipper or or revoked at our sole discretion without prior notice to you. recipient, including requests made by the recipient for delivery options using A. Money-Back Guarantee. At our option, we will, upon request, either refund or FedEx Delivery Manager. credit your transportation charges in the event of a service failure (which means delivery 28. Our compliance or noncompliance with any request to intercept a shipment in of your shipment 60 seconds or more after the published delivery commitment time transit, or to prevent delivery. for the selected service and destination, except as otherwise described in these terms 29. The failure to properly designate a delivery address as a Residential Delivery or and conditions). This money-back guarantee is your exclusive remedy in the event of a Commercial Delivery, including delivery addresses that were processed through service failure for the recovery of all or any portion of the FedEx charges for a shipment. any address verification function or program. If the money-back guarantee is suspended, there is no remedy or recovery of charges 30. The shipper’s failure to provide accurate delivery address information. for a service failure. There are no delivery commitments for shipments on which the 31. Any shipment containing a prohibited item. (See the Prohibited Items section.) money-back guarantee is suspended. 32. Our inability or failure to complete a delivery, or a delay to any delivery, due to B. Limitations. The following limitations apply to any refund or credit related to a acts or omissions of regulatory agencies. service failure: 33. Delays in delivery caused by adherence to FedEx policies regarding the payment 1. A credit or refund under the money-back guarantee will be applied only against of duties and taxes or other charges. charges for the shipment giving rise to the credit. 34. Our failure or inability to attempt to contact the sender or recipient concerning 2. At the sole discretion of FedEx, the money-back guarantee may not be honored an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing when the request is made by, or the information utilized to determine the status of documentation; payment of duties and taxes necessary to release a shipment; the shipment is determined by, a third party other than the payer of the charges. or an incomplete or incorrect customs broker’s address. 3. The FedEx SameDay City Money-Back Guarantee applies only to deliveries within 35. Hazardous-materials shipments that the shipper did not properly declare, the U.S. including proper documentation, markings, labels and packaging. FedEx will 4. Shipments tendered for delivery on holidays that are business days for FedEx not pay a claim on undeclared or hidden hazardous materials and the FedEx (for example, Good Friday and Presidents Day) will be scheduled for delivery on Money-Back Guarantee does not apply. that day if the recipient business is open. However, if the recipient business is 36. Your use of FedEx customer automation systems or software versions that known by FedEx to be closed due to the holiday, the shipments will be scheduled are no longer supported by FedEx, or your failure to update or upgrade FedEx for delivery on the next business day the recipient is open, but the money-back customer automation hardware or software as provided or directed by FedEx guarantee will not apply. from time to time. 5. If a delivery later than the original scheduled delivery time is requested by the shipper or recipient before the first delivery attempt is made, the delivery Limitations on Legal Actions and Governing Law commitment for application of the money-back guarantee policy will be adjusted Any civil claim for overcharges (including, but not limited to, duplicate payments and to account for the requested delivery time. unidentified payments) must be brought within 18 months after the claim accrues. 6. If the shipper or recipient informed FedEx that the recipient location is closed on Any legal proceeding arising from or related to any loss, damage, delay, misdelivery, a certain day or at a certain time, or unavailable to accept delivery, the delivery nondelivery, misinformation, any failure to provide information, or misdelivery of commitment for application of the money-back guarantee policy will be the next information relating to the shipment, must be brought within two years and one day business day. from the date FedEx gives written notice that FedEx has disallowed any part of the C. Exceptions. FedEx will not be obligated to refund or credit your transportation claim specified in the notice. charges or convenient delivery option charge if: Any right you might have to damages, refunds, credits, recovery of reliance 1. We provide you with proof of timely delivery, consisting of the date and time of interests, disgorgement, restitution, injunctive relief, declaratory relief or any other delivery and, if applicable, the name of the person who signed for the shipment, legal or equitable relief whatsoever against FedEx under any cause of action arising or service-exception information reflecting that the failure to deliver timely resulted from the transportation of any shipment pursuant to the FedEx Service Guide shall be from circumstances described under the Liabilities Not Assumed section. extinguished unless you first comply with all applicable notice periods and requirements 2. The service failure resulted, in whole or in part, from any of the circumstances in this tariff including, but not limited to, the periods and requirements for providing described under the Liabilities Not Assumed section. notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and 3. The shipper did not properly label the shipment in accordance with the FedEx FedEx understand that timely and complete compliance with such notice periods and Service Guide, including, without limitation, affixing the correct business name requirements is a contractual condition precedent to your right to any relief whatsoever, and contact name and deliverable address (number, street, city, state, and a and you must plead compliance with those conditions precedent on the face of any five-digit ZIP code) and correctly placing the customer-specific FedEx SameDay complaint that you file against FedEx. You and FedEx agree that FedEx cannot be City bar-code label on the package. considered to have breached any obligation to you unless or until FedEx wrongfully 4. The shipment contained special instructions, including, but not limited to, FedEx denies a claim submitted to FedEx pursuant to the notice periods and requirements Delivery Signature Options or change in delivery commit time. contained in this tariff. Finally, you and FedEx agree that you will comply with applicable 5. There was an unexpected material increase in the number of packages tendered

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FedEx SameDay City Tariff

(Money-Back Guarantee Policy, cont.) from your shipping location. Package/Shipment Restrictions (Size and Weight) 6. A charge for additional handling or address correction applied; see Rates in the The maximum limits for FedEx SameDay City packages are 150 lbs., 65 inches (in length, FedEx Service Guide for details. width or height) and 120 inches in length plus width plus height. A shipment may 7. FedEx received a request to redirect the shipment from a delivery address to a consist of multiple packages. The maximum limits for FedEx SameDay City shipments Hold at Location address. are 250 lbs. and 70 cubic feet. FedEx SameDay City Priority, FedEx SameDay City 8. The package was unauthorized (see the Package/Shipment Restrictions [Size Standard, FedEx SameDay City Economy and FedEx SameDay City Direct multiple-piece and Weight] section). shipments include up to 25 pieces per shipment. FedEx SameDay City Route total piece 9. The shipment was undeliverable or returned. count can vary per route. 10. The shipment contained hazardous materials. FedEx reserves the right to assess additional handling, oversize package and 11. The shipment was delayed due to an incorrect address or ZIP code or the unauthorized package surcharges on any package whose dimensions are altered during unavailability or refusal of an appropriate or eligible person to accept delivery transit, causing it to meet the parameters for these charges. or sign for the shipment, including signatures obtained via FedEx Delivery Signature Options. 12. The shipment was delayed due to security or other regulatory delays, including Packaging and Marking permanent, regular, or daily security procedures at the recipient location. A. You must comply with all applicable local, state and federal laws, including those 13. The shipment was not properly prepared in accordance with DOT regulations governing packing, marking and labeling for all shipments. and FedEx SameDay City requirements. B. All shipments must be prepared and packed by the sender in such a manner as 14. The shipment was tendered for delivery via FedEx SameDay City Direct. to be able to withstand the normal rigors of surface transportation and associated D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, handling. Shipper must print and affix a FedEx SameDay City label to each package you must notify us of the service failure and request a refund or credit in compliance within a shipment. with the conditions listed below. If you do not comply with these conditions, you C. For guidelines on packaging specific commodities go to fedex.com/packaging. Items are not entitled to receive a refund or credit and cannot recover compensation for that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must a service failure in any lawsuit. have all sharp edges and protrusions wrapped, and the address label must be secured 1. You may request a refund or credit due to a service failure by submitting the using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by request via our telephone billing option at 1.800.399.5999 (select option 4, wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, then option 1 to leave a voice message or option 2 to speak with a live agent). garment bags, aluminum cases, plastic cases, computer cartons or any other item whose 2. Your notification of a service failure must include your FedEx tracking number outer finish might be damaged by adhesive labels, soiling, marking or other types of and invoice number, if applicable. surface damage that is normal with ordinary care in handling should be placed in a 3. All requests for a refund or credit must be received via one of the approved protective container for shipment. FedEx is not responsible for damage to said items if channels within 15 calendar days of the invoice date or within 15 calendar days not placed in a protective container. Exposed casters, wheels or rollers are prohibited from the ship date if you are paying by credit card. All requests for adjustments and must be removed or packaged. must be made by an agent of the billed account. D. Polystyrene foam coolers must be shipped inside a sturdy outer container unless 4. A partial payment against an invoice is not considered a request for invoice tested and approved for acceptance by FedEx Packaging Design and Development. adjustment or notice of a refund request. A notification of the reason for an Information on how to submit your packaging for testing is available at fedex.com/ unpaid charge with your payment is not considered a request for an invoice packaging. adjustment or notice of a refund request if the reason relates to a service failure. E. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment Package Consolidators (Including FedEx Authorized or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type ShipCenter Locations, and FedEx ShipSite Locations connected with the legal disposal of the shipment and all costs and fees of any type at Office Depot and OfficeMax) connected with cleanup of any spill or leakage. Package Consolidators are responsible for complying with all applicable requirements in F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. this tariff. Shipments containing wet ice must be prepared to prevent the leakage of any liquid, If you tender packages to a Package Consolidator instead of to us directly, the regardless of package orientation. For additional wet-ice packaging requirements, refer following limitations apply: to the packaging guide Packaging Perishable Shipments at fedex.com/packaging. A. Package Consolidators are not agents of FedEx, and we are not responsible for any G. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not errors or omissions made by them. limited to, electronic and electrical devices, scientific testing equipment, fragile glass, B. Package Consolidators may submit claims for refunds or credits for shipping charges crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and under the money-back guarantee policy. Neither the person or entity tendering the Development prior to shipping. package to the Package Consolidator nor the recipient is eligible for refunds or credits For general packaging assistance, including packing, sealing and labeling tips under the money-back guarantee policy. and information on how to submit your packaging for testing or evaluation, go to C. In order for a Package Consolidator to receive packaging supplies from FedEx, the fedex.com/packaging. Package Consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx. Pharmaceuticals D. Package Consolidators may charge FedEx Retail Rates for FedEx shipping services, You are responsible for complying with all applicable local, state and federal laws, but they are not required to. Package Consolidators set their own rates for reselling regulations, ordinances and rules governing the tendering of pharmaceuticals for FedEx services. shipment. Shipments containing pharmaceuticals must not have labels, markings or other E. FedEx assumes no liability, other than to the Package Consolidator, for lost, damaged written notice that a pharmaceutical is contained within. Select the Direct Signature or delayed shipments tendered to a Package Consolidator, as the Package Consolidator Required Delivery Signature Option if you require FedEx to obtain a signature from is the shipper of these packages. Package Consolidators are independently owned and someone at the delivery address, or the Adult Signature Required Delivery Signature operated businesses. Option if you require an adult signature for delivery. See the Delivery Signature Options F. See the Package Consolidator representative for information regarding rates section for details. and services and the terms and conditions of carriage. Inquiries or claims regarding shipments tendered to a Package Consolidator must also be directed to the Package Pickup and Delivery Consolidator. A. We do not offer a restricted-delivery service and may deliver to someone other than G. As directed by FedEx, Package Consolidators must require a government-issued the person or entity named as the recipient. We also may make an indirect delivery. photo ID to validate the identity of their customer and must keep a record of the name Indirect delivery is a completed delivery to an address or location other than the address and address on the ID of their customer for each package.

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FedEx SameDay City Tariff

(Pickup and Delivery, cont.) on the applicable address label and includes shipments delivered via Indirect Signature recycled), or any material defined as a “hazardous substance.” This includes, Required service. Shipments cannot be delivered to P.O. boxes or P.O. box ZIP codes. but is not limited to, used hypodermic needles or syringes transported for Package addresses must include the complete street address and ZIP code of the sterilization, recycling, disposal or for any other purpose, or other medical waste. recipient. 10. Infectious human or animal cells, tissue, bodily fluids, blood, blood products, B. If our first delivery attempt of a shipment to a residential or non-residential address plasma, or any other material derived from human or animal blood whether in is unsuccessful, we may make an additional attempt on the following business day liquid or solid form; biohazards; regulated or non-regulated diagnostic cultures, unless the shipper requests and pays for same-day return to sender service. specimens or samples, whether infectious or non-infectious; used health care C. Shipments to hotels, hospitals, government offices or installations, university products as defined in Title 49 of the Code of Federal Regulations; and any campuses, or other facilities that utilize a mailroom or other central receiving area will materials regulated as UN 2814, UN 2900, and UN 3291. be delivered to the central receiving area, unless otherwise authorized and approved 11. Hazardous materials, except as provided in the Hazardous Materials section. by FedEx. 12. Inhalation hazards. D. At our sole discretion, we may refuse to pick up or deliver a shipment (package or 13. Shipments that are wet, leaking or emit an odor of any kind. freight), or use alternative pickup or delivery arrangements, to maintain the safety of our 14. Live insects. employees and in cases in which we believe that our services may be used in violation 15. Shipments or commodities that are prohibited by applicable local, state or of local, state or federal laws. federal law. E. Additional charges may apply for late-hours, weekend or holiday pickup and delivery. 16. Counterfeit goods, including, but not limited to, goods under a trademark that F. Pickup and delivery may not be available in all areas. is identical to or substantially indistinguishable from a registered trademark, G. In order to facilitate delivery or release of a shipment, FedEx may, at its sole without the approval or oversight of the registered trademark owner (also discretion, contact the shipper and/or recipient to obtain delivery instructions, or to commonly referred to as “fake goods” or “knock-offs”). notify them that a delivery is scheduled or that a delivery has been completed. 17. Tobacco and tobacco products, including but not limited to cigarettes, cigars, H. FedEx SameDay City multiple-piece shipments are limited to 25 pieces per shipment. loose tobacco, smokeless tobacco, hookah or shisha. I. Special handling fees and additional surcharges may apply for FedEx SameDay City 18. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana shipment requests. See the FedEx SameDay City Fees section for details. intended for recreational or medicinal use and cannabidiol (“CBD”); any product J. Shipment zone and mileage are calculated by FedEx based on multiple factors to that contains any amount of tetrahydrocannabinols (“THC”), except as set out in maximize efficiency in the sole discretion and determination of FedEx. 21 CFR 1308.35; and synthetic cannabinoids. 19. Hemp plants, hemp leaves, hemp oil, hemp seed oil and CBD derived from hemp. Pickup Attempt 20. Any substance that has not been approved for a medical use by the U.S. Food A fee applies when a shipment is not ready when we attempt pickup and the pickup is and Drug Administration and also has been listed as a Drug or Chemical of rescheduled. In addition, if the original service selected is unavailable at the rescheduled Concern by the U.S. Drug Enforcement Administration, including, but not limited ready time, the service level will be upgraded to maintain same-day delivery and the to, kratom and Salvia divinorum. shipment will be rerated accordingly. The new ready time can be the current day until 21. Fireworks. 8 p.m. or the next business day between 7 a.m. and 8 p.m. A new ready time requested 22. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. outside of those times will require a new shipment request by the customer. in weight. 23. Firearms, weaponry and their parts (and replicas thereof). Plants and Plant Materials 24. Bump fire stocks and other rapid-fire trigger activators. FedEx assumes no liabilities if plants and plant materials are damaged in transit or if 25. Ghost guns and other firearms not containing a serial number. damages result from delay of shipment. If you choose to ship plants or plant materials, 26. Any firearm or other weapon manufactured using a 3-D printing machine. including seedlings, plant plugs and cut flowers, they must be shipped in accordance 27. 3-D printing machines designed, or that function exclusively, to manufacture with applicable local, state and federal laws. Shipments containing these items may be firearms. inspected by government agencies, which may result in a delay in delivery or seizure by 28. Waste batteries or batteries being shipped for recycling or disposal, including government inspectors. FedEx is not liable or responsible for damage, refunds or credits damaged or defective batteries. resulting from such delays or seizures. (See the Liabilities Not Assumed and Money-Back Notwithstanding any other provision of the FedEx Service Guide, we are not liable for Guarantee Policy sections.) delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the Prohibited Items shipper’s violation of any local, state or federal laws or regulations or from tendering any You are prohibited from tendering the following items for shipment, and you agree not prohibited item for shipment. to do so: 1. Money, cash, coins, currency, paper money and negotiable instruments Proof of Delivery equivalent to cash, such as endorsed stocks, bonds and cash letters. A. Verification of Delivery. Shippers may obtain proof of shipment delivery, including 2. All live animals. (Edible seafood, such as live lobsters, crabs or other types of delivery date, online at fedexsameday.com, via the FedEx SameDay City mobile app or fish and shellfish for human consumption, is acceptable, provided the shipper by calling FedEx SameDay Customer Service at 1.800.399.5999. There is no additional is in compliance with all local, state, and federal laws.) charge for this service. 3. Animal carcasses, except as provided in the Animal Carcasses section. (This B. We will, when available, provide proof-of-delivery information for shipments restriction does not apply to properly packaged meat or poultry products delivered within our primary service areas when requested by the sender, recipient or intended for human consumption.) third-party payer within 18 months of the shipping date. We assume no liability for 4. Human corpses, human organs or body parts, human and animal embryos, or our inability to provide a record of the proof of delivery. We assume no liability for our cremated or disinterred human remains. inability to provide documentation of the proof-of-delivery phone call for FedEx SameDay 5. Shipments that require us to obtain a local, state or federal license for their City service. transportation. C. When available, we may also provide an image of the signature proof of delivery. 6. Shipments that may cause damage or delay to equipment, personnel or other We will, when available and when requested by the sender, recipient or third-party shipments. payer, provide an image of the recipient’s signature along with other delivery information 7. Items resembling a bomb, hand grenade or other explosive or incendiary device. that is available in electronic form. This includes, but is not limited to, inert products such as novelty items, D. For FedEx SameDay City service, we will, if requested, email the shipper to provide training aids and works of art. the time of delivery and name of the person who received the delivery. An attempt is 8. Lottery tickets and gambling devices where prohibited by law. made to contact the shipper and/or recipient at the time of delivery. If unsuccessful, 9. Waste material (including any hazardous waste or any material intended to be FedEx has no further obligation to the customer with respect to proof of performance.

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FedEx SameDay City Tariff

Rate Quotations C. FOR FEDEX RETURNS, NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT Rates and service quotations provided to you by FedEx, including but not limited to, ARE GIVEN TO FEDEX, THE PARTY THAT INITIATES A RETURN TO SENDER SHIPMENT rates and service quotations provided by our employees, agents, interactive voice TRANSACTION WITH FEDEX IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, response systems and customer automation platforms are estimates and will be based AND AGREES TO PAY, ALL CHARGES AND PICKUP FEES, INCLUDING ANY SPECIAL upon information provided by you, but final rates and service charges may vary from HANDLING FEES, REGARDLESS OF ANY PAYMENT INSTRUCTIONS TO THE CONTRARY, the quotes based upon the characteristics of the shipment actually tendered to us and IF THE SENDER OR THIRD PARTY FAILS OR REFUSES TO PAY. the application of this tariff. Any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Routing and Rerouting SameDay City agreement) concerning the rates, features of service, and terms and FedEx may accept a request to reroute a shipment subject to the following conditions: conditions applicable to FedEx SameDay City service will be controlled by the FedEx 1. A special handling charge will be billed per the payment method specified for Service Guide, as modified, amended, changed or supplemented. We are not liable each rerouted shipment, and it will appear as an address correction on the invoice. See Rates in the FedEx Service Guide for details. for, nor will any adjustment, refund or credit of any kind be made, as a result of any 2. To reroute a shipment, the sender must call FedEx SameDay Customer Service discrepancy in any rate or service quotation made prior to tender of the shipment and at 1.800.399.5999 and provide us with a FedEx account number, the FedEx the rates, and other charges that we invoice to you. Rates quoted will vary depending tracking number, the new destination and a valid contact telephone number on whether (1) the shipper is a FedEx account holder and (2) the shipper has discounts for the recipient. applied to his or her account. 3. We may not honor a reroute request from the recipient. • Shippers will be quoted FedEx Standard List Rates if they have a valid FedEx 4. Our money-back guarantee policy does not apply to shipments that are rerouted. account, do not have discounts applied to their account and if they charge their We have no liability or any remedy for service failure for these shipments. shipping to their account. 5. Only one reroute will be allowed per shipment. • Shippers will be quoted Account-Specific Rates if they have a valid FedEx 6. FedEx may not reroute shipments when Adult Signature Required has been account, have discounts applied to their account and if they charge their shipping selected as a delivery signature option. to their account. 7. Hazardous materials may not be rerouted to an address other than the original For the most current information regarding areas served and delivery commitments, intended-recipient’s address provided by the shipper. (Note: Shipments may be check online at fedex.com/samedaycity or contact FedEx SameDay City Customer Service made available as hold for pickup or be returned to the sender.) at 1.800.399.5999. 8. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. Refusal or Rejection of Shipments We will determine the routing of all shipments. We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited Same-Day Return to Sender to cases in which): (1) the shipment may cause damage or delay to other shipments, Same-day return to sender is a fee charged on undeliverable shipments when customers property or personnel; (2) the shipment is likely to sustain damage or loss in transit have selected that the shipment is to be returned the same day or as soon as possible. because of improper packaging or otherwise; (3) the shipment contains any prohibited It is assessed only when the shipper selects this option and the shipment was rendered items; (4) the account of the person or entity responsible for payment is not in good undeliverable. credit standing; (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers; or (6) when FedEx is unable to validate the identity Service Areas of the shipper. We have no liability whatsoever for refusal or rejection of shipments. Service areas are subject to change without notice. For current service area information Return Options on selected ZIP codes, please go to fedexsameday.com or call customer service at 1.800.399.5999. A. In the event a shipment is undeliverable, the shipment will be stored overnight and delivery reattempted the next business day. If after the second delivery attempt the Signature Releases shipment is still not able to be delivered, the shipment will be stored overnight and A. Shipments with a declared value of less than US$500 may be delivered and released returned to the shipper on the third business day. The foregoing notwithstanding, if without obtaining a signature when the sender has authorized a release or, at our sole the shipper desires the shipment to be returned on the same day, Same-Day Return To option, upon oral or written instruction from the sender or recipient. We may authorize Sender may be selected at time of tender for a fee. Once selected any undeliverable shipments released without signature to those with accounts in good credit standing shipment will be returned to the origin location the same day. For applicability of and to those who otherwise have established a satisfactory payment history. We also requests for returns, refer to the Same-Day Return to Sender section of this tariff. FedEx reserve the right to release shipments at residential delivery locations without obtaining SameDay City return options are subject to all other terms and conditions provided in a signature, provided that none of the restrictions below apply. the FedEx SameDay City claims regulations, and as a whole, the tariff. The contents of B. At our sole discretion, some shipments may not be released without a delivery a return shipment are subject to the same restrictions and prohibited-item limitations as signature even when release is authorized, including, but not limited to: the original shipment. 1. Damaged shipments. B. Return to Sender must be selected at the time of order entry for return authorization 2. Hazardous materials shipments, except those with dry ice as the only hazardous if not delivered same day. The contents of a return shipment are subject to the same materials in the shipment. restrictions and prohibited-item limitations as the original shipment. FedEx shall not be 3. Shipments billed to an invalid or missing credit card number. liable for any damage to a shipment or claim arising out of the use of a return to sender 4. One or more packages in a multiple-piece shipment if all packages cannot be option unless the shipment was lost during shipment or there was visible damage noted safely released. by the driver at time of delivery. FedEx shall not be liable for any concealed damage 5. The delivery location or circumstances are unsuitable for release without for items returned by selecting return to sender. Receipt of a shipment without written signature as determined at our sole discretion. notice of damage on the delivery record is prima facie evidence that the shipment was C. At our sole discretion, shipments having a declared value of US$500 or greater may delivered in good condition. FedEx liability for any loss or damage arising out of an not be released without a signature even where the release is otherwise authorized. authorized return to sender shipment shall never exceed the actual amount of damage or the declared amount, whichever is lower. All other terms and conditions related Tobacco and Tobacco Products to FedEx SameDay City claims regulations and, as a whole, the tariff, shall apply for Tobacco and tobacco products are prohibited. Please see the Prohibited Items section. shipments shipped through the use of a FedEx SameDay City return option.

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FedEx SameDay City Tariff

Undeliverable Shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. • The recipient refuses to accept the shipment prior to, during or after delivery. • The recipient’s delivery address cannot be located. • The shipment was addressed to an area not served by FedEx SameDay City. • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. A. Undeliverable shipments may be returned via FedEx SameDay City service at the payer’s expense. Shipments will be returned via FedEx SameDay City service at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” B. Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. FedEx reserves the right, at its sole discretion, and without notice, to sell, destroy or otherwise dispose of undeliverable shipments. By tendering a shipment, the shipper agrees to transfer and convey good and sufficient title of the contents of undeliverable shipments to FedEx, and agrees to pay any costs incurred in the sale, destruction or disposal thereof. Warranties FEDEX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES. Additional Information For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: the service information at fedex.com/serviceguide and in the downloadable FedEx Service Guide; Rates; the FedEx Express Terms and Conditions; and the FedEx Ground Tariff. You can also call us at 1.800.GoFedEx 1.800.463.3339.

191 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index For in-depth information about FedEx® services and how to ship, go to fedex.com/serviceguide.

1-Business-Day Delivery Options Air Distribution ...... 9 International Freight ...... 8–9 Air Freight Forwarding ...... 9 International Package ...... 4 Air Waybills ...... 16 U.S. Freight ...... 6 Airbills ...... 16 U.S. Package ...... 2 Aircraft, Chartering ...... 7 1Day Freight Airline-to-Airline Transfer Fee (SameDay) ...... 59 Fees and Other Shipping Information ...... 113–129 Airport-to-Airport, International ...... 8 Rates ...... 64 Alaska Service Description ...... 6 Express Package Rates ...... 50–54, 57 2-Business-Day Delivery Options Ground and Home Delivery Rates ...... 109–111 International Freight ...... 8–9 One Rate Pricing ...... 63 International Package ...... 4–5 Pickup or Delivery Fee (SameDay) ...... 59 U.S. Freight ...... 6 Albertsons, OnSite Locations at ...... 17 U.S. Package ...... 3 Alcoholic Beverages (Terms and Conditions) ...... 134, 150, 165, 182 2Day Alternate Address Pickup Charge, Ground ...... 113, 123 Fees and Other Shipping Information ...... 113–129 Ancillary Clearance Service Fees ...... 114, 116–117 Rates ...... 29–57 Android, FedEx Mobile for ...... 18 Rates, One Rate Pricing ...... 63 Animal Carcasses (Terms and Conditions) ...... 165, 182 Service Description ...... 3 Animals, Ornamental Marine Life (Including Live Fish) and 2Day A.M. Animal Carcasses (Terms and Conditions) ...... 135 Fees and Other Shipping Information ...... 113–129 Apparel, Shipping via International MailService ...... 5 Rates ...... 29–57 Appointment Home Delivery ...... 11, 123 Rates, One Rate Pricing ...... 63 Apps, Mobile ...... 18 Service Description ...... 3 Artwork, Packaging for ...... 15 2Day Freight Authorized ShipCenter Locations ...... 17 Fees and Other Shipping Information ...... 113–129 Automated Pickup, Ground ...... 113, 123 Rates ...... 64 Automatic Debit (Payment Option) ...... 19 Service Description ...... 6 Auto Parts, How to Pack ...... 14 3-Business-Day Delivery Options International Freight ...... 8–9 B International Package ...... 4–5 Barcode Labels ...... 16 U.S. Freight ...... 6 Batteries, How to Pack ...... 14 U.S. Package ...... 3 Batteries, How to Ship Training ...... 13 3Day Freight Bill of Lading, FedEx Freight ...... 16 Fees and Other Shipping Information ...... 113–129 Billing (Terms and Conditions) ...... 135, 150, 165, 177, 182 Rates ...... 64 Billing Online ...... 19 Service Description ...... 6 Billing Options ...... 19 10kg Box and 25kg Box Books, Shipping via International MailService ...... 5 Rates ...... 67–97 Boxes Description ...... 4 10kg Box and 25kg Box ...... 4 Express Options ...... 15 A Freight...... 7 Account, Opening Purchasing ...... 15 Online: fedex.com/new Brochures, Shipping via International MailService ...... 5 Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup” Broker Select, International Account Management ...... 19 Applicable Services and Fees ...... 114, 118 Online: fedex.com/accountmanagement Description ...... 12 Account Numbers (Terms and Conditions) ...... 134, 149, 165, 181 Documentation ...... 16 Add Special Options ...... 11–12 Business Delivery Options via Ground ...... 3 Additional Deliveries Fee (SameDay) ...... 59, 61 Additional Document Charge (International Next Flight) ...... 100, 102 C Additional Handling Surcharge ...... 114, 115 Call Tag, Ground Additional Handling Surcharge — Non-stackable ...... 114, 116 Applicable Services and Fees ...... 113, 123 Additional Shipping Fees ...... 114, 115–129 Description ...... 10 Additional Weight Charges (International Next Flight) ...... 100, 102 Canada Address Correction Fee ...... 114, 116 Express Freight Rates, U.S. Export ...... 103, 105 Address Correction Fee (SameDay) ...... 61 Express Freight Rates, U.S. Import ...... 104 Adult Signature Required ...... 11, 122 Express Package Rates, U.S. Export ...... 67–68, 82 Aerospace Solutions ...... 12 Express Package Rates, U.S. Import ...... 83, 98 After-Hours Fee (SameDay) ...... 59, 61 Ground Rates ...... 112 After-Hours Pickup and Saturday, Sunday or Holiday Pickup or Delivery Ground Service Description ...... 5 (Terms and Conditions) ...... 182 Northern Canada Surcharge ...... 114, 126 After You Ship ...... 18–19 Zones ...... 28 Air Cargo Services ...... 8

192 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

C (cont.) Cancellation (Terms and Conditions) ...... 183 Pickup Scheduling ...... 13 Cancellation Fee (SameDay) ...... 59, 61 Online: fedex.com/dangerousgoods Cargo Services ...... 8 Call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” Carriage Under International Conventions (Terms and Conditions) ...... 152 Call 1.901.375.6806 outside the U.S. Cartage Agents (Terms and Conditions) ...... 136, 152 Dangerous Goods (Terms and Conditions) ...... 138, 153 Cash (Payment Option) ...... 19 Date Certain Home Delivery ...... 11, 123 Catalogs, Shipping via International MailService ...... 5 Deaf, Telecommunications Device for the CDs, Shipping via International MailService ...... 5 Call 1.800.238.4461 Cellphones, Packaging for ...... 15 Declared Value and Limits of Liability (Terms and Conditions) ...... 139, 154, 170, 184 Certificate of Origin ...... 16 Declared Value Charge ...... 59, 61, 100, 102, 113, 119 Change of Air Waybill Charge ...... 114, 118 Declared Value Shipment Form, Ground ...... 16 Charges. See Fees; Rates Definitions (Terms and Conditions) ...... 133, 148, 164, 181 Charters ...... 7 Delicate Shipments, Custom Critical ...... 7 Checks (Payment Option) ...... 19 Delivery Area Surcharge ...... 114, 119 Choose a Service ...... 2–10 Delivery Fees ...... 59, 61–62, 100, 102, 113–129 Online: fedex.com/servicefinder Delivery Manager ...... 11, 113, 122 Claims (Terms and Conditions) ...... 137, 152, 167, 183 Delivery Notice ...... 11, 113, 122 Call 1.800.GoFedEx 1.800.463.3339 and say “claims” Delivery Reattempt Charge ...... 114, 120 Clearance Entry Fee ...... 117 Delivery Reattempt Charge (SameDay) ...... 59, 62 Clinical Samples, How to Pack ...... 14 Delivery Reattempts ...... 114, 120 C.O.D. See Collect on Delivery (C.O.D.); Collect on Delivery (C.O.D.) Service Delivery Services (Terms and Conditions); Ground C.O.D.; Ground Electronic C.O.D. (E.C.O.D.) International Freight ...... 8–9 Collect on Delivery (C.O.D.) International Package ...... 4–5 Applicable Services and Fees ...... 113, 122 U.S. Freight ...... 6–7 Description ...... 12 U.S. Package ...... 2–3 Collect on Delivery (C.O.D.) Service (Terms and Conditions) ...... 137, 152, 168 Delivery Signature Options Commercial Invoice ...... 16 Applicable Services and Fees ...... 62, 113, 122 Commuter Airline Transfer Fee (SameDay) ...... 59 Description ...... 11 Compare Services and Rates ...... 21 Delivery Signature Options (Terms and Conditions) ...... 139, 155, 170, 185 Computers, How to Pack ...... 14 Dimensional Weight ...... 114, 121 Computers, Packaging for ...... 15 Dimensional Weight (Terms and Conditions) ...... 140, 155, 170 Confirmation of Delivery ...... 12, 18 Direct Signature Required ...... 113, 122 Consolidated Shipments ...... 9 Direct-Distribution Services ...... 9 Consolidation Service (Terms and Conditions) ...... 177 Documentation, Shipment ...... 16 Contents ...... 1 Door Tags ...... 11 Control Delivery ...... 11, 113, 122 Online: fedex.com/options Controlled Export, International Drop Boxes ...... 17 Applicable Services and Fees ...... 113, 124 Dropoff Shipments ...... 17 Description ...... 12 Online: fedex.com/locate Convenient Delivery Options, Home Delivery ...... 11, 113, 124 Duties and Taxes ...... 114, 121 Countries Served Duties and Taxes (Terms and Conditions) ...... 155, 178 International Economy, International First and International Priority ...... 24–26 International Economy Freight and International Priority Freight ...... 27 E International Next Flight ...... 99–102 Early-Morning Services. See First Overnight; First Overnight Freight; International First International Premium ...... 105 Economy Services. See International Economy; International Economy Freight Courier Pickup Charge ...... 113, 121 EDI (Electronic Data Interchange) ...... 19 Credit Card (Payment Option) ...... 19 EEI (Electronic Export Information) ...... 16, 100, 113, 121 Credit Terms (Terms and Conditions) ...... 138, 152, 169, 184 Electronic C.O.D. (E.C.O.D.), Ground Currency Conversion Fee ...... 114, 118 Applicable Services and Fees ...... 113, 123 Custom Critical ...... 7 Description ...... 12 Call 1.800.762.3787 Electronic Data Interchange (EDI) ...... 19 Customer Service Electronic Export Information (EEI) ...... 16, 100, 113, 121 Call 1.800.GoFedEx 1.800.463.3339 Electronic Funds Transfer (Payment Option) ...... 19 Customize Delivery to a Residence ...... 11 Electronics, Packaging for ...... 15 Customs Clearance ...... 12, 114, 116–118 Email Return Label Customs Clearance (Terms and Conditions) ...... 153, 178 Applicable Services and Fees ...... 113, 123 Description ...... 10 D Emergency Shipments. See Custom Critical; International Next Flight; SameDay; Dangerous Goods (Express) SameDay City; SameDay Freight Applicable Services and Fees ...... 113, 118 Envelopes ...... 2, 15 Description ...... 13 Environmental Information ...... 15 Documentation ...... 16 Online: fedex.com/social-responsibility Dropoff ...... 13 Evening Delivery Only Fee (SameDay) ...... 61 How to Pack ...... 14 Evening Delivery Only Fee (Terms and Conditions) ...... 185

193 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

E (cont.) Evening Home Delivery ...... 11, 123 Express Terms and Conditions Excess Mileage Fee (SameDay) ...... 59, 61 International ...... 147–162 Expanded Service International Air Waybill ...... 16 U.S...... 132–146 Export AgentFile ...... 16, 121 See also Ground Tariff; SameDay City Tariff Export Control Laws (Terms and Conditions) ...... 156 Extended Service Area Delivery Fee ...... 114, 121 Export Documentation ...... 16 Extended Service Area Pickup Fee ...... 114, 122 Export Rates (From the U.S.) ...... 65–82, 99–100, 103, 105, 112 Extra-Large Packages (Terms and Conditions) ...... 140, 156 Export Services (From the U.S.) ...... 4–5, 8–9 Extra Services Charge ...... 113, 122 Express Billable Stamps ...... 10 Express Documentation ...... 16 F Express Freight Services, International Fee Changes ...... 22 Dangerous Goods ...... 13, 113, 118 Online: fedex.com/us/shipping-rates Documentation ...... 16 Fees ...... 59, 61–62, 100, 102, 113–129 Fees and Other Shipping Information ...... 113–129 Find Your Rate ...... 20–129 Rate Calculation ...... 23 Firearms (Terms and Conditions) ...... 140, 171 Services ...... 8–9 First Overnight U.S. Export Rates ...... 103, 105 Fees and Other Shipping Information ...... 113–129 U.S. Import Rates ...... 104 Rates ...... 29–57 Zones ...... 27, 28, 105 Rates, One Rate Pricing ...... 63 Online: fedex.com/internationalfreight Service Description ...... 2 Express Freight Services, U.S. First Overnight Freight Dangerous Goods ...... 13, 113, 118 Fees and Other Shipping Information ...... 113–129 Documentation ...... 16 Rates ...... 64 Fees and Other Shipping Information ...... 59, 113–129 Service Description ...... 6 Rate Calculation ...... 23 Flat-Rate International Shipping ...... 4 Rates ...... 58, 64 Flat-Rate LTL Freight Shipping ...... 7 Services ...... 6 Flat-Rate Pricing, U.S...... 63 Online: fedex.com/usfreight Flowers, How to Pack ...... 14 Express Freight US Airbill ...... 16 Framed Art, Packaging for ...... 15 Express Multiweight Freight Box, FedEx ...... 7 Description ...... 7 Freight Documentation (LTL) ...... 16 U.S. Export Rates ...... 82 Freight Economy (LTL) ...... 7 U.S. Import Rates ...... 98 Freight, FedEx ...... 7 U.S. Rates ...... 56–57 Call 1.866.393.4585 Express On-Call Pickup Charge ...... 113, 121 Freight Packaging Resources (LTL) ...... 7, 14–15 Express Package Services, International Online: fedex.com/packagingfreight Canada Rates ...... 67–68, 82, 83, 98 Freight Priority (LTL) ...... 7 Dangerous Goods ...... 13, 113, 118 Freight Services, International ...... 8–9 Documentation ...... 16 Online: fedex.com/internationalfreight Fees and Other Shipping Information ...... 100, 102, 113–129 See also Custom Critical; Express Freight Services, International; Freight, FedEx; Mexico Rates ...... 69, 82, 84, 98 Trade Networks Puerto Rico Rates ...... 65–66, 82 Freight Services, U.S...... 6–7 Rate Calculation ...... 23 Online: fedex.com/usfreight Services ...... 4–5 See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks U.S. Export Rates ...... 65–82, 99–100 Fuel Surcharge ...... 59, 62, 114, 124 U.S. Import Rates ...... 83–98, 101–102 Fuel Surcharge (Terms and Conditions) ...... 140, 156, 171, 185 Zones ...... 24–26, 28 Online: fedex.com/internationalpackages Express Package Services, U.S. G Dangerous Goods ...... 13, 113, 118 Global Returns ...... 10 Documentation ...... 16 Global Trade Manager ...... 9 Fees and Other Shipping Information ...... 59, 113–129 Golf Bags and Clubs, Packaging for ...... 15 Rate Calculation ...... 23 Ground (U.S.) Rates ...... 29–59, 63 Fees and Other Shipping Information ...... 113–129 Services ...... 2–3 Rates ...... 106–111 Online: fedex.com/uspackages Service Description ...... 3 Express Package US Airbill ...... 16 Ground Alternate Address Pickup ...... 113, 123 Express Saver Ground Automated Pickup ...... 113, 123 Fees and Other Shipping Information ...... 113–129 Ground Barcode Labels ...... 16 Rates ...... 29–49, 56–57 Ground Call Tag Rates, One Rate Pricing ...... 63 Applicable Services and Fees ...... 113, 123 Service Description ...... 3 Description ...... 10 ExpressTag Ground C.O.D. Applicable Services and Fees ...... 113, 123 Applicable Services and Fees ...... 113, 123 Description ...... 10 Description ...... 12

194 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

G (cont.) Ground COLLECT ...... 19 I Ground Declared Value Shipment Form ...... 16 Ground Documentation ...... 16 IATA (023) Air Waybill ...... 8 Ground Electronic C.O.D. (E.C.O.D.) IATA Neutral Air Waybill ...... 8 Applicable Services and Fees ...... 113, 123 Import Rates (to the U.S.) ...... 83–98, 101–102, 104 Description ...... 12 Indirect Signature Required ...... 11, 122 Ground, International Service to Canada Industry Solutions ...... 12 Documentation ...... 16 Inside Delivery Charge ...... 113, 125 Fees and Other Shipping Information ...... 113–129 Inside Pickup Charge ...... 113, 125 Northern Canada Surcharge ...... 114, 126 InSight (Tracking) ...... 18 Rate Calculation ...... 28 Inspection of Shipments and Identification Requirement Rates ...... 112 (Terms and Conditions) ...... 140, 156, 172, 178, 186 Service Description ...... 5 International Air Waybill ...... 16 Zones ...... 28 International Air Waybill, Expanded Service ...... 16 Ground International Shipment Label ...... 16 International Airport-to-Airport ...... 8 Ground Multiweight ...... 3, 5, 56, 126 International Broker Select Ground On-Call Pickup Charge ...... 113, 124 Applicable Services and Fees ...... 114, 118 Ground Package Returns Program ...... 10 Description ...... 12 Ground Services, U.S. Documentation ...... 16 Documentation ...... 16 International Controlled Export Fees and Other Shipping Information ...... 113–129 Applicable Services and Fees ...... 113, 124 Hazardous Materials ...... 13, 113, 125 Description ...... 12 Rate Calculation ...... 23 International Destinations By Service Rates ...... 106–111 International Economy, International First and International Priority ...... 24–26 Service Description ...... 3 International Economy Freight and International Priority Freight ...... 27 See also SmartPost International Next Flight ...... 99–102 Ground Tariff ...... 163–179 International Premium ...... 105 See also Express Terms and Conditions; SameDay City Tariff International Direct Economy Ocean ...... 9 Ground Unauthorized Package Charge ...... 114, 125 International Direct Priority Ocean ...... 9 Ground Weekly Pickup Fee ...... 113, 125 International DirectDistribution: Air and Ocean ...... 9 Guarantee, Money-Back ...... 3 International DirectDistribution: Surface ...... 9 Guarantee, Money-Back (Terms and Conditions) ...... 141, 158, 173, 187 International Economy Fees and Other Shipping Information ...... 113–129 Rates ...... 65–98 H Service Description ...... 5 Hand Carry Fee (International Next Flight) ...... 100, 102 Zones ...... 24–26, 28 Hawaii International Economy DirectDistribution ...... 9 Express Package Rates ...... 50–55, 57 International Economy Freight Ground and Home Delivery Rates ...... 109–111 Fees and Other Shipping Information ...... 113–129 One Rate Pricing ...... 63 Rates ...... 103–104 Pickup or Delivery Fee (SameDay) ...... 59 Service Description ...... 8 Hazardous Materials (Ground) Zones ...... 27, 28 Applicable Services and Fees ...... 113, 125 International Express Freight ...... 8 Description ...... 13 International First Pickup Scheduling ...... 13 Fees and Other Shipping Information ...... 113–129 Online: fedex.com/hazardousmaterials Rates ...... 65–70, 72–74, 76, 78, 80–93, 95–98 Call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” Service Description ...... 4 Hazardous Materials (Terms and Conditions) ...... 171, 185 Zones ...... 24–26, 28 Healthcare Solutions ...... 12 International Freight Services ...... 8–9 High-Security Shipments, Custom Critical ...... 7 Online: fedex.com/internationalfreight Hold and Ship Charge (SameDay) ...... 59, 62 See also Custom Critical; Express Freight Services, International; Freight, FedEx; Hold at Location ...... 11 Trade Networks Holiday or Weekend Delivery Charge (International Next Flight) ...... 100, 102 International Ground to Canada Holiday Pickup or Delivery Charge (SameDay) ...... 59, 62 Documentation ...... 16 Home, Customize Delivery to a ...... 11 Fees and Other Shipping Information ...... 113–129 Home Delivery Northern Canada Surcharge ...... 114, 126 Convenient Delivery Options ...... 11, 113, 124 Rate Calculation ...... 28 Fees and Other Shipping Information ...... 113–129 Rates ...... 112 Rates ...... 106–107, 109–110 Service Description ...... 5 Service Description ...... 3 Zones ...... 28 Home Delivery (Terms and Conditions) ...... 171 International MailService ...... 5 How to Pack ...... 14–15 International Next Flight Online: fedex.com/packaging; fedex.com/packagingfreight Fees and Other Shipping Information ...... 100, 102 How to Track the Status of a Shipment ...... 18 Rates ...... 99–102 Service Description ...... 4

195 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

I (cont.) International Out-of-Delivery-Area Surcharge ...... 114, 125 Metro Charge (SameDay) ...... 59 International Out-of-Pickup-Area Surcharge ...... 114, 125 Metro Service Area Delivery Fee ...... 114, 125 International Package Services ...... 4–5 Metro Service Area Pickup Fee ...... 114, 126 Online: fedex.com/internationalpackages Mexico See also Express Package Services, International; Ground, International Service to Express Freight Rates, U.S. Export ...... 103, 105 Canada Express Freight Rates, U.S. Import ...... 104 International Premium Express Package Rates, U.S. Export ...... 69, 82 Fees and Other Shipping Information ...... 113–129 Express Package Rates, U.S. Import ...... 84, 98 Rates ...... 105 Minimum Billable Weight for Express Packaging ...... 114, 126 Service Description ...... 8 Missing or Invalid Account Number Fee ...... 114, 126 Zones ...... 105 Mobile Devices, Tracking Shipments From ...... 18 International Priority Mobile Shipping ...... 18 Fees and Other Shipping Information ...... 113–129 Money-Back Guarantee ...... 3 Rates ...... 65–98 Money-Back Guarantee Policy (Terms and Conditions) ...... 141, 158, 173, 187 Service Description ...... 4 Money Orders (Payment Option) ...... 19 Zones ...... 24–26, 28 Multiple-Piece Shipments ...... 114, 126 International Priority DirectDistribution ...... 9 See also Multiweight, Express; Multiweight, Ground International Priority DirectDistribution Freight ...... 9 Multiweight, Express ...... 7 International Priority Freight U.S. Export Rates ...... 82 Fees and Other Shipping Information ...... 113–129 U.S. Import Rates ...... 98 Rates ...... 103–104 U.S. Rates ...... 56–57 Service Description ...... 8 Multiweight, Ground ...... 3, 5, 56, 126 Zones ...... 27, 28 International Service Conditions (Terms and Conditions) ...... 177 N International Shipping Information ...... 9 New Customer Information Invalid or Missing Account Number Fee ...... 114, 126 Online: fedex.com/new Invoice Processing ...... 19 Next Flight, International ...... 4, 99–102 iPhone, FedEx Mobile for ...... 18 Next-Business-Day Delivery. See 1Day Freight; First Overnight; First Overnight Freight; International First; Priority Overnight; Standard Overnight K Non-Waiver (Terms and Conditions) ...... 134, 149, 165, 181 Kroger, OnSite Locations at ...... 17 Northern Canada Surcharge ...... 114, 126 Northern Canada Surcharge (Terms and Conditions) ...... 178 L Labels O Creating Shipping Labels ...... 16 Ocean Distribution ...... 9 Ground Barcode Labels ...... 16 Ocean Freight Forwarding ...... 9 LTL Freight ...... 15 Office Depot and OfficeMax Locations, ShipSite at ...... 17 Mobile Shipping Labels ...... 18 Office Print and Ship Centers ...... 15, 17 Packing Tips ...... 14 Office Shipping Services ...... 2, 60–62 Return Shipping Labels ...... 10 On Demand Care ...... 113, 124 Online: fedex.com/createlabels; fedex.com/returnsolutions On-Call Pickup Charge, Express ...... 113, 121 Laptop Computers, Packaging for ...... 15 On-Call Pickup Charge, Ground ...... 113, 124 Legal-Size Envelope ...... 15 One Rate Pricing ...... 63 Less-Than-Truckload (LTL) Freight Delivery ...... 7, 14–15 Online Account Management ...... 19 Letter-Size Envelope ...... 15 Online Billing ...... 19 Liabilities Not Assumed (Terms and Conditions) ...... 140, 156, 172, 186 Online Resources ...... Back Cover Limitations on Legal Actions (Terms and Conditions) ...... 141, 157, 173, 187 Online: fedex.com Lithium Batteries ...... 13 OnSite Locations ...... 17 Live Animals (Terms and Conditions) ...... 158 Opening an Account Locations ...... 17 Online: fedex.com/new Online: fedex.com/locate Call 1.800.GoFedEx 1.800.463.3339 and say “new account setup” LTL (Less-Than-Truckload) Freight Delivery ...... 7, 14–15 Optional Service Fees ...... 113, 115–129 Luggage, Packaging for ...... 15 Out-of-Delivery-Area Surcharge, International ...... 114, 125 Out-of-Pickup-Area Surcharge, International ...... 114, 125 M Outside Delivery Area Pickup or Delivery Fee (SameDay) ...... 59 Overnight Delivery. See 1Day Freight; First Overnight; First Overnight Freight; MailService, International ...... 5 International First; Priority Overnight; Standard Overnight Manage Delivery ...... 11, 113, 122 Oversize Charge ...... 114, 127 Manage Your Account ...... 19 Oversize Package Charge (SameDay) ...... 59, 62 Online: fedex.com/accountmanagement Overview of Services ...... 2–19 Mechanical Parts, How to Pack ...... 14 Overweight Packages (Terms and Conditions) ...... 142

196 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

P Phone Numbers ...... Back Cover Pickup ...... 11 Package and Freight Pickup Fees Online: fedex.com/pickupanddropoff Express On-Call ...... 113, 121 Pickup and Delivery (Terms and Conditions) ...... 143, 160, 175, 188 Extended Service Area ...... 114, 122 Pickup and Delivery Reattempt Charge (SameDay) ...... 59, 62 Ground Alternate Address ...... 113, 123 Pickup Attempt (Terms and Conditions) ...... 189 Ground Automated Pickup ...... 113, 123 Pickup Attempt Charge (SameDay) ...... 62 Ground On-Call ...... 113, 124 Pickup Fees Ground Weekly ...... 113, 125 Express On-Call ...... 113, 121 Inside ...... 113, 125 Extended Service Area ...... 114, 122 International Out-of-Pickup-Area ...... 114, 125 Ground Alternate Address ...... 113, 123 International Premium ...... 113, 127 Ground Automated Pickup ...... 113, 123 Metro Service Area ...... 114, 126 Ground On-Call ...... 113, 124 Residential ...... 114, 127 Ground Weekly ...... 113, 125 Return ...... 113, 127 Inside ...... 113, 125 SameDay ...... 59 International Out-of-Pickup-Area ...... 114, 125 SameDay City...... 61–62 International Premium ...... 113, 127 Saturday ...... 113, 128 Metro Service Area ...... 114, 126 Package Consolidators (Including FedEx Authorized ShipCenter Locations, Residential ...... 114, 127 and FedEx ShipSite Locations at Office Depot and OfficeMax) Return ...... 113, 127 (Terms and Conditions) ...... 142, 159, 174, 188 SameDay ...... 59 Package Design and Testing Resources ...... 14 SameDay City...... 61–62 Package Dropoff ...... 17 Saturday ...... 113, 128 Online: fedex.com/locate Plants and Plant Materials (Terms and Conditions) ...... 144, 176, 189 Package Pickup ...... 11 Plants, How to Pack ...... 14 Online: fedex.com/pickupanddropoff P.O.D...... 12, 113, 129 See also Saturday Delivery or Pickup Post Office Box Addresses (Terms and Conditions) ...... 160 Package Restrictions, Size and Weight (Terms and Conditions) ...... 142, 174, 188 Postal Codes and Telephone Numbers (Terms and Conditions) ...... 178 Package Returns Program, Ground ...... 10 Premium, International Package Services, International ...... 4–5 Fees and Other Shipping Information ...... 113–129 Online: fedex.com/internationalpackages Rates ...... 105 See also Express Package Services, International; Ground, International Service to Service Description ...... 8 Canada Zones ...... 105 Package Services, U.S...... 2–3 Prepare Your Shipment ...... 14–17 Online: fedex.com/uspackages Pricing ...... 20–129 See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Print Online ...... 17 Services Print Return Label Package/Shipment Restrictions, Size and Weight (Terms and Conditions) ...... 188 Applicable Services and Fees ...... 113, 124 Package Size and Weight Description ...... 10 Determination for Rate Calculation ...... 23 Printing Services ...... 17 Limit ...... 2 Priority Overnight Minimum Billable Weight for Express Packaging ...... 114, 126 Fees and Other Shipping Information ...... 113–129 Package Tracking/Tracing (Terms and Conditions) ...... 159 Rates ...... 29–57 Packaging and Marking (Terms and Conditions) ...... 142, 159, 175, 188 Rates, One Rate Pricing ...... 63 Packing Resources and Supplies ...... 7, 14–15 Service Description ...... 2 Online: fedex.com/packaging; fedex.com/packagingfreight Priority Services. See International Priority; International Priority Freight; Priority Overnight Packing Tips Prohibited Items (Terms and Conditions) ...... 144, 160, 176, 178, 189 LTL Freight ...... 14 Proof of Delivery (P.O.D.) ...... 12, 113, 129 Packages ...... 14 Proof of Delivery (Terms and Conditions) ...... 144, 176, 189 Padded Mailers ...... 15 Proof of Performance, Verbal (Terms and Conditions) ...... 161 Paks ...... 15 Proof of Performance, Written (Terms and Conditions) ...... 161 Pallet Size and Weight Puerto Rico Determination for Rate Calculation ...... 23 Express Freight Rates ...... 103 Limit ...... 8 Express Package Rates ...... 65–66, 82 Payer Rebilling Fee ...... 114, 127 Payment and Invoicing Options ...... 19 Peak — Additional Handling Surcharge ...... 114, 115 R Peak — Ground Unauthorized Package Charge ...... 114, 125 Rate Changes ...... 22 Peak — Oversize Charge ...... 114, 127 Online: fedex.com/us/shipping-rates Peanuts, Packing ...... 14 Rate Information, How to Access ...... 21–22 Perishables, How to Pack ...... 14 Rate Quotations (Terms and Conditions) ...... 144, 161, 176, 189 Perishables (Terms and Conditions) ...... 143, 160 Rate Tools at fedex.com Pharmaceuticals (Terms and Conditions) ...... 143, 160, 175, 188 Online: fedex.com/ratefinder

197 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

R (cont.) Rates Scheduling a Pickup ...... 11 Express Freight, U.S...... 64 Online: fedex.com/pickupanddropoff Express Freight, U.S. Export ...... 103, 105 Scope of Tariff (Terms and Conditions) ...... 164, 181 Express Freight, U.S. Import ...... 104 SenseAware ...... 113, 129 Express Package, U.S...... 29–59, 63 Service Areas (Terms and Conditions) ...... 145, 190 Express Package, U.S. Export ...... 65–82, 99–100 Service, Choose a ...... 2–10 Express Package, U.S. Import ...... 83–98, 101–102 Online: fedex.com/servicefinder Ground (U.S.) and Home Delivery ...... 106–111 Service Guide How to Calculate ...... 23 Online: fedex.com/serviceguide International Ground to Canada ...... 112 Ship Center Locations ...... 17 International Next Flight ...... 99–102 Ship Dangerous Goods and Hazardous Materials ...... 13 International Premium ...... 105 Ship Manager at fedex.com ...... 16 Multiweight ...... 56–57, 82, 98 Ship Manager Lite ...... 16 One Rate ...... 63 Shipment Restrictions, Size and Weight (Terms and Conditions) ...... 188 Retail ...... 1, 23 Shipment-Status Tracking ...... 18 SameDay Services ...... 58–61 Online: fedex.com/en-us/tracking Online: fedex.com/us/shipping-rates Shipper Warranty (Terms and Conditions) ...... 179 Recycling ...... 15 Shipping Labels Online: fedex.com/social-responsibility Creating Shipping Labels ...... 16 Refusal or Rejection of Shipments (Terms and Conditions) ...... 144, 161, 177, 190 Ground Barcode Labels ...... 16 Reroute a Shipment ...... 11, 113, 122, 127 LTL Freight ...... 15 Reroute of Shipment Fee ...... 113, 127 Mobile Shipping Labels ...... 18 Residential Delivery Charge ...... 114, 127 Packing Tips ...... 14 Residential Delivery Management ...... 11, 113, 122 Return Shipping Labels ...... 10 Residential Delivery Options via Ground ...... 3 Online: fedex.com/createlabels; fedex.com/returnsolutions Residential Pickup Charge ...... 114, 127 Shipping Locations ...... 17 Restrictions (Terms and Conditions) ...... 161 Online: fedex.com/locate Retail Rates ...... 1, 23 Shipping Supplies ...... 15 Online: fedex.com/ratefinder Online: fedex.com Retail Shipping Locations ...... 17 Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” Return and Import Shipping Options (Terms and Conditions) ...... 162, 179 ShipSite at Office Depot and OfficeMax Locations ...... 17 Return Options (Terms and Conditions) ...... 145, 177, 190 Signature Options Return Pickup ...... 113, 128 Applicable Services and Fees ...... 62, 113, 122 Return Shipping Solutions ...... 10 Description ...... 11 Online: fedex.com/returnsolutions Signature Proof of Delivery Review Terms ...... 130–191 Applicable Services and Fees ...... 113, 129 Routing and Rerouting (Terms and Conditions) ...... 145, 162, 190 Description ...... 12 Rush Delivery. See Custom Critical; International Next Flight; SameDay; Signature Releases (Terms and Conditions) ...... 145, 190 SameDay City; SameDay Freight Size and Weight. See Package Size and Weight; Pallet Size and Weight SmartPost ...... 3 S SmartPost Returns ...... 10 Special Customs Clearance Fee (International Next Flight) ...... 100, 102 SameDay Special Handling Services ...... 12 Rates ...... 58 Special Options ...... 11–12 Service Description ...... 2 Stamps, FedEx ...... 10 Special Handling Fees and Other Charges ...... 59 Standard Overnight SameDay City Fees and Other Shipping Information ...... 113–129 Rates ...... 60–61 Rates ...... 29–57 Service Description ...... 2 Rates, One Rate Pricing ...... 63 Special Handling Fees and Other Charges ...... 61–62 Service Description ...... 2 SameDay City Tariff ...... 180–191 Sunday Delivery or Pickup Charge (SameDay) ...... 59, 62 See also Express Terms and Conditions; Ground Tariff Supplies ...... 15 Same-Day Delivery. See Custom Critical; International Next Flight; SameDay; Online: fedex.com SameDay City; SameDay Freight Call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” SameDay Freight Supply Chain Management ...... 12 Rates ...... 58 Surcharge Changes ...... 22 Service Description ...... 6 Online: fedex.com/us/shipping-rates Special Handling Fees and Other Charges ...... 59 Surcharges ...... 59, 61–62, 100, 102, 113–129 Same-Day Return to Sender (Terms and Conditions) ...... 190 Surface Distribution Service ...... 9 Saturday Delivery or Pickup Surface Expedite ...... 7 Applicable Services and Fees ...... 113, 128 Sustainability ...... 15 Description ...... 11 Online: fedex.com/social-responsibility Saturday Delivery or Pickup Charge (SameDay) ...... 59, 62

198 fedex.com 1.800.GoFedEx 1.800.463.3339 CONTENTS SERVICES RATES TERMS INDEX

Index

T Z Tablet Computers, Packaging for ...... 15 Zones Tags Canada ...... 28 ExpressTag ...... 10, 113, 123 International Express Freight Services ...... 27 Ground Call Tag ...... 10, 113, 123 International Express Package Services ...... 24–26 Tape (Packing) ...... 14, 15 International Premium ...... 105 Tariff, FedEx Ground ...... 163–179 See also Express Terms and Conditions; SameDay City Tariff Tariff, FedEx SameDay City ...... 180–191 See also Express Terms and Conditions; Ground Tariff Taxes and Duties ...... 114, 121 Telecommunications Device for the Deaf Call 1.800.238.4461 Temperature-Control Services ...... 12 Temperature-Sensitive Shipments, Custom Critical ...... 7 Terms and Conditions, Express International ...... 147–162 U.S...... 132–146 See also Ground Tariff; SameDay City Tariff Terms and Conditions at fedex.com Online: fedex.com/us/terms Third Party Billing Surcharge ...... 114, 129 Tobacco and Tobacco Products (Terms and Conditions) ...... 145, 162, 177, 190 Tracking ...... 18 Online: fedex.com/en-us/tracking Trade Networks ...... 9 Call 1.800.249.2953 Training, Shipping Dangerous Goods or Hazardous Materials ...... 13 U UN 3373 Shipments, How to Pack ...... 14 Undeliverable Shipments (Terms and Conditions) ...... 145, 162, 177, 179, 190 Urgent Delivery. See Custom Critical; International Next Flight; SameDay; SameDay City; SameDay Freight URLs ...... Back Cover US Airbill, Express Freight ...... 16 US Airbill, Express Package ...... 16 U.S. Freight Services ...... 6–7 Online: fedex.com/usfreight See also Custom Critical; Express Freight Services, U.S.; Freight, FedEx; Trade Networks U.S. Package Services ...... 2–3 Online: fedex.com/uspackages See also Express Package Services, U.S.; Ground Services, U.S.; Office Shipping Services V Value-Added Options ...... 11–12 W Waiting Time Fee (SameDay) ...... 59, 62 Walgreens, OnSite Locations at ...... 17 Warranties (Terms and Conditions) ...... 146, 162, 177, 179, 191 Website Online: fedex.com Weekend or Holiday Delivery Fee (International Next Flight) ...... 100, 102 Weekly Pickup Fee, Ground ...... 113, 125 Weight and Size. See Package Size and Weight; Pallet Size and Weight

199 fedex.com 1.800.GoFedEx 1.800.463.3339 Inside Back Cover

The following service marks and trademarks are owned by FedEx and registered in the United States Patent and Trademark Office as well as in certain foreign countries: FEDERAL EXPRESS, FEDEX EXPRESS, FEDEX GROUND, FEDEX OFFICE, FEDEX FREIGHT, FEDEX CUSTOM CRITICAL, FEDEX TRADE NETWORKS, FEDEX SUPPLY CHAIN, THE FEDEX LOGO, FEDEX, MY FEDEX, FEDEX SAMEDAY, FEDEX FIRST OVERNIGHT, FEDEX PRIORITY OVERNIGHT, FEDEX STANDARD OVERNIGHT, FEDEX 2DAY A.M., FEDEX 2DAY, FEDEX EXPRESS SAVER, FEDEX SAMEDAY CITY, FEDEX SAMEDAY CITY PRIORITY, FEDEX SAMEDAY CITY STANDARD, FEDEX SAMEDAY CITY ECONOMY, FEDEX SAMEDAY CITY DIRECT, FEDEX SAMEDAY CITY ROUTE, FEDEX SAMEDAY CITY CUSTOM, FEDEX SAMEDAY FREIGHT, FEDEX FIRST OVERNIGHT FREIGHT, FEDEX 1DAY FREIGHT, FEDEX 2DAY FREIGHT, FEDEX 3DAY FREIGHT, FEDEX EXPRESS FREIGHT, FEDEX FREIGHT PRIORITY, FEDEX FREIGHT ECONOMY, FEDEX INTERNATIONAL NEXT FLIGHT, FEDEX INTERNATIONAL FIRST, FEDEX INTERNATIONAL PRIORITY, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY DIRECTDISTRIBUTION, FEDEX INTERNATIONAL ECONOMY, FEDEX INTERNATIONAL MAILSERVICE, FEDEX 10KG BOX, FEDEX 25KG BOX, FEDEX INTERNATIONAL BROKER SELECT, FEDEX INTERNATIONAL PRIORITY FREIGHT, FEDEX INTERNATIONAL ECONOMY FREIGHT, FEDEX INTERNATIONAL DIRECTDISTRIBUTION, FEDEX INTERNATIONAL PRIORITY DIRECTDISTRIBUTION FREIGHT, FEDEX INTERNATIONAL PREMIUM, FEDEX INTERNATIONAL EXPRESS FREIGHT, FEDEX INTERNATIONAL AIRPORT-TO-AIRPORT, FEDEX INTERNATIONAL DIRECT ECONOMY OCEAN, FEDEX INTERNATIONAL DIRECT PRIORITY OCEAN, FEDEX CHARTERS, FEDEX HOME DELIVERY, FEDEX SMARTPOST, FEDEX DATE CERTAIN HOME DELIVERY, FEDEX EVENING HOME DELIVERY, FEDEX APPOINTMENT HOME DELIVERY, FEDEX EXPRESS MULTIWEIGHT, FEDEX GROUND MULTIWEIGHT, FEDEX INTERNATIONAL GROUND, FEDEX INTERNATIONAL GROUND DISTRIBUTION, FEDEX INTERNATIONAL GROUND CONSOLIDATION, FEDEX DELIVERY SIGNATURE OPTIONS, FEDEX DELIVERY MANAGER, FEDEX COLLECT ON DELIVERY (C.O.D.), FEDEX GROUND C.O.D., FEDEX GROUND ELECTRONIC C.O.D. (E.C.O.D.), FEDEX GROUND COLLECT, FEDEX SHIP MANAGER, FEDEX SHIP MANAGER LITE, FEDEX SHIP MANAGER AT FEDEX. COM, FEDEX EXPRESSTAG, FEDEX EXPRESS BILLABLE STAMPS, FEDEX GROUND CALL TAG, FEDEX GROUND PACKAGE RETURNS PROGRAM, FEDEX SMARTPOST RETURNS, FEDEX GLOBAL RETURNS, FEDEX BILLING ONLINE, FEDEX GLOBAL TRADE MANAGER, FEDEX EXPORT AGENTFILE, FEDEX TRACKING, FEDEX INSIGHT, FEDEX MOBILE, FEDEX GROUND ALTERNATE ADDRESS PICKUP, FEDEX GROUND AUTOMATED PICKUP, FEDEX OFFICE PRINT ONLINE, FEDEX OFFICE PRINT AND SHIP CENTER, FEDEX SHIP CENTER, FEDEX AUTHORIZED SHIPCENTER, FEDEX SHIPSITE, FEDEX DROP BOX, FEDEX RETAIL RATES, FEDEX ONE RATE, FEDEX INTERNATIONAL AIR WAYBILL, FEDEX EXPANDED SERVICE INTERNATIONAL AIR WAYBILL, FEDEX INTERNATIONAL DOCUMENT PREPARATION, FEDEX ENVELOPE, LEGAL SIZE REUSABLE FEDEX ENVELOPE, FEDEX PAK, FEDEX CLINICAL PAK, FEDEX MEDIUM CLINICAL BOX, FEDEX LARGE CLINICAL BOX, FEDEX UN 3373 PAK, FEDEX PADDED PAK, FEDEX SMALL BOX, FEDEX MEDIUM BOX, FEDEX LARGE BOX, FEDEX EXTRA LARGE BOX, FEDEX TUBE, FEDEX TEMP-ASSURE, SENSEAWARE, SURFACE EXPEDITE, FEDEX CLAIMS ONLINE.

Your Shipping Resources

Online Ship a package fedex.com/us/shipping Learn how to pack fedex.com/packaging Schedule a pickup fedex.com/pickup Track package status fedex.com/en-us/tracking Get service information fedex.com/serviceguide Use international shipping tools fedex.com/international Manage your account fedex.com/accountmanagement Get started as a new customer fedex.com/new

On the Phone SAY PRESS “Schedule a pickup” 1 “Track a package” 2 “Find FedEx locations” 3 “Order shipping supplies” 4 “Get rates” 5 “Claims” 61 “Billing and payments” 62 Customer Service 1.800.GoFedEx 1.800.463.3339 “Technical support” 63 “FedEx Office services” 64 “New account setup” 65 “Freight” 66 “Dangerous goods” 81 “Hazardous materials” 81 “Representative” 0

FedEx International Customer Service 1.800.GoFedEx 1.800.463.3339 (say “international services”) FedEx SameDay® Services 1.800.399.5999 FedEx Express Freight Customer Service 1.800.332.0807 FedEx Freight 1.866.393.4585 FedEx Custom Critical 1.800.762.3787 FedEx Trade Networks 1.800.249.2953 FedEx® Charters 1.800.238.0181 FedEx Regulatory Consulting 1.800.851.3336 FedEx Packaging Services 1.800.633.7019 Telecommunications Device for the Deaf 1.800.238.4461 (7 a.m. to 8 p.m. CT, weekdays)

In Person Printed on paper containing 10% post-consumer waste. FedEx Locations fedex.com/locate Your service guide was packaged and fulfilled FedEx Office 1.800.GoFedEx 1.800.463.3339 by team members from and say “FedEx Office services” The Baddour Center. For more information, visit www.baddour.org.

1836179R Rev. November 2019