Universal Orlando
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REFERENCE GUIDE THANK YOU for being one of our most valued travel partners. At Universal Orlando® Resort we’re dedicated to providing an unforgettable, once-in-a-lifetime vacation experience for your clients, and to making your job as easy and trouble-free as possible. We’ve prepared this comprehensive reference guide to answer all the most common questions travel professionals have regarding Universal Orlando’s theme parks, resort hotels, dining, entertainment, and so on. Should you not find the information you’re looking for you may find it atUniversalTravelAgents.com , or on our consumer website, UniversalOrlando.com. We look forward to working with you and welcoming all your clients to Universal Orlando® Resort. A MULTI-DAY, MULTI-NIGHT VACATION DESTINATION. You can’t do it all in one day. You can barely do it all in one lifetime. The world’s two most thrilling theme parks side-by-side. Unforgettable restaurants and family entertainment. Spectacular on-site hotels in the heart of it all. Your clients will need multiple days to see and do it all before the sun goes down. And multiple nights to experience all the fun and excitement after dark. THEME PARKS THEME PARKS UNIVERSALTRAVELAGENTS.COM THEME PARKS | UNIVERSAL STUDIOS FLORIDA® STUDIOS | UNIVERSAL THEME PARKS UNIVERSAL STUDIOS FLORIDA® The world’s premier film and TV based theme park is a real, working motion picture studio where your clients will feel like stars. Here an incredible array of rides, shows, movie sets and attractions put your clients right into the middle of the action of their favorite films and TV shows. THRILLS & ADVENTURES Harry Potter and the Escape from Gringotts™ Revenge of the Mummy® Enter Gringotts™ bank and experience a multi- A psychological thrill ride 3000 years in the making. dimensional thrill ride. Must be at least 48" (121cm). Must be at least 42" (106cm); 42" (106cm) to 48" (121cm) must be accompanied by an adult. TERMINATOR 2®: 3-D A live show where the future of humanity is in your Hollywood Rip Ride Rockit® hands. Take your music on a high-speed roller coaster ride. Must be at least 51" (129cm). TRANSFORMERS™: The Ride-3D Battle the Decepticons in a 3D intergalactic war. MEN IN BLACK™ Alien Attack™ Must be at least 40" (101cm); 40" (101cm) to 48" (121cm) must be Zap aliens and save the galaxy. accompanied by an adult. Must be at least 42" (106cm); 42" (106cm) to 48" (121cm) must be accompanied by an adult. FUN FOR THE FAMILY Despicable Me Minion Mayhem Kang & Kodos’ Twirl ‘n’ Hurl 3D ride based on the hit film. Go on an intergalactic spin. Must be at least 40" (101cm). Shrek 4-D E.T. Adventure® A totally in-your-face fairy tale adventure. Ride your bike across the stars. Must be at least 34" (86cm). The Simpsons Ride™ Ride with The Simpsons and crash through Krustyland. Hogwarts™ Express – King's Cross Station Must be at least 40" (101cm). Catch the train and travel to Hogsmeade™ Station in Universal’s Islands of Adventure®. Park-to-Park admission ticket required.* *Additional restrictions apply. THEME PARKS | UNIVERSAL STUDIOS FLORIDA® STUDIOS | UNIVERSAL THEME PARKS JUST FOR KIDS A Day in the Park with Barney™ Fievel's Playland® Sing and clap along with Barney. A playground with a mouse-eye view of the world. Curious George Goes To Town℠ Woody Woodpecker's Nuthouse Coaster® Storybook water play area for kids. Take a fun-filled ride on this family coaster. Must be at least 36" (91cm). EXCITING SHOWS & ENTERTAINMENT Animal Actors On Location!® Universal Orlando's Horror Make-Up Show A live show that’s more fun than humanly possible. Behind the scenes of make-up effects. The Blues Brothers® Show Universal's Superstar Parade® Enjoy a Chicago-style street party with live music. Join the fun as some of your favorite characters take to the streets. FEAR FACTOR LIVE (seasonal) Interactive stunt show based on the TV series. Universal's Cinematic Spectacular® End your day with highlights from 100 years of Ollivanders™: Makers of Fine Wands Since 382 BC great movie moments. See a wand choose a wizard in this live experience. THEME PARKS | UNIVERSAL STUDIOS FLORIDA® | THE WIZARDING WORLD OF HARRY POTTER™ - DIAGON ALLEY™ - DIAGON POTTER™ OF HARRY | THE WIZARDING WORLD FLORIDA® STUDIOS | UNIVERSAL THEME PARKS THE WIZARDING WORLD OF HARRY POTTER™ - DIAGON ALLEY™ Experience the magic and excitement of The Wizarding World of Harry Potter™ at each of Universal Orlando’s theme parks. At Universal Studios Florida® guests can visit the shops and establishments of Diagon Alley™, including the Leaky Cauldron™, Weasleys’ Wizard Wheezes, and Ollivanders™ wand shop. Experience the darker side of magic in Knockturn Alley. Then get ready for an adventure on the multi- dimensional thrill ride, Harry Potter and the Escape from Gringotts™. Plus, guests with a Park-to-Park admission ticket can board the Hogwarts™ Express* and travel between King's Cross Station in Universal Studios Florida and Hogsmeade™ Station in Universal's Islands of Adventure®. EXPERIENCES Harry Potter and the Escape from Gringotts™ Ollivanders™: Makers of Fine Wands Since 382 BC Hogwarts™ Express (Park-to-Park admission ticket required)* King’s Cross Station Located outside of Diagon Alley™ in London in Universal Studios Florida®. Guests will need to exit the train station in order to enter Diagon Alley™. Hogwarts™ Express Park-to-Park Requirement Guests with Park-to-Park admission tickets or Annual Passes can board the Hogwarts™ Express* and travel between King’s Cross Station in Universal Studios Florida and Hogsmeade™ Station in Islands of Adventure. Ridership Guidelines During heavy ridership periods, guests riding the Hogwarts™ Express for the first time that day will be given priority when boarding the train. Guests can still enjoy additional trips by entering a re-ride line with a longer wait - just look for the sign in the station. All guests need a Park-to-Park admission ticket or Annual Pass* to board. All trips are subject to availability. Wheelchair/ECV/Stroller Accessibility • The ride will be accessible for guests with wheelchairs and ECVs. • Guests may bring guest-owned strollers, wheelchairs, and ECVs on the train. • Guests may bring rented Universal Orlando® wheelchairs and ECVs on the train. • Guests will need to transfer from their ECV to a wheelchair while in the queue line. • Guests may NOT bring rented Universal Orlando strollers on the train. They can drop off the rental stroller upon entering the Hogwarts™ Express queue. They can pick up another rental stroller upon exiting the train in the other station. *Additional restrictions apply. THEME PARKS | UNIVERSAL STUDIOS FLORIDA® | THE WIZARDING WORLD OF HARRY POTTER™ - DIAGON ALLEY™ - DIAGON POTTER™ OF HARRY | THE WIZARDING WORLD FLORIDA® STUDIOS | UNIVERSAL THEME PARKS DINING Leaky Cauldron™ Florean Fortescue's Ice-Cream Parlour SHOPPING Borgin and Burkes™ Gringotts™ Money Exchange Madam Malkin's Robes for All Occassions Magical Menagerie Quality Quidditch™ Supplies Scribbulus Shutterbutton's™ Photography Studio Wands By Gregorovitch Weasleys’ Wizard Wheezes Wiseacre's Wizarding Equipment THEME PARKS | UNIVERSAL STUDIOS FLORIDA® STUDIOS | UNIVERSAL THEME PARKS 9 8 7 5 10 6 11 13 4 3 12 14 15 1 2 20 18 16 19 17 21 PRODUCTION CENTRAL WORLD EXPO 1 Despicable Me Minion Mayhem 10 FEAR FACTOR LIVE (seasonal) 2 Shrek 4-D 11 MEN IN BLACK™ Alien Attack™ 3 Hollywood Rip Ride Rockit® 12 The Simpsons Ride™ 4 TRANSFORMERS™: The Ride-3D 13 Kang & Kodos' Twirl 'n' Hurl NEW YORK WOODY WOODPECKER'S KIDZONE® 5 Revenge of the Mummy® 14 Animal Actors on Location!® 6 The Blues Brothers® Show 15 A Day in the Park with Barney™ THE WIZARDING WORLD OF 16 Curious George Goes To TownSM HARRY POTTER™ - DIAGON ALLEY™ 17 Woody Woodpecker's Nuthouse Coaster® 7 Hogwarts™ Express* - King's Cross Station 18 Fievel's Playland® 8 Ollivanders™ 19 E.T. Adventure® 9 Harry Potter and the Escape from Gringotts™ HOLLYWOOD 20 Universal Orlando's Horror Make-Up Show 21 TERMINATOR 2®: 3-D *Additional restrictions apply. THEME PARKS | UNIVERSAL'S ISALNDS OF ADVENTURE® ISALNDS | UNIVERSAL'S THEME PARKS UNIVERSAL’S ISLANDS OF ADVENTURE® Your clients can take an unforgettable journey through their favorite myths, legends, cartoons, comic books, children’s tales, and movies at Universal’s Islands of Adventure®. From The Wizarding World of Harry Potter™ - Hogsmeade™ to the comic book streets of Marvel Super Hero Island™ to the jungles of Jurassic Park™, once-in-a-lifetime adventure awaits around every corner. THRILLS & ADVENTURES The Amazing Adventures of Spider-Man® Harry Potter and the Forbidden Journey™ Swing above the streets in 3D. Join Harry Potter™ and his friends on an Must be at least 40" (101cm); 40" (101cm) to 48" (121cm) must be unforgettably thrilling adventure. accompanied by an adult. Must be at least 48" (121cm). Doctor Doom's Fearfall® The Incredible Hulk Coaster® Takes fear to new heights—150 ft. straight up. CLOSED FOR ENHANCEMENTS, RE-OPENING SUMMER 2016. Must be at least 52" (132cm). Go on a high-speed roller coaster rampage. Must be at least 54" (137cm). Dragon Challenge™ A high-speed roller coaster chase across the sky. Jurassic Park River Adventure® Must be at least 54" (137cm). Escape the jaws of a T. rex on a river raft. Must be at least 42" (106cm); 42" (106cm) to 48" (121cm) must Dudley Do-Right's Ripsaw Falls® be accompanied by an adult. Fun & hilarious flume ride. Must be at least 44" (111cm); 44" (111cm) to 48" (121cm) must be Skull Island: Reign of KongSM (open Summer 2016) accompanied by an adult. Meet the most colossal ape ever known on a savage ride for your life. Height restrictions to be determined. THEME PARKS | UNIVERSAL'S ISALNDS OF ADVENTURE® ISALNDS | UNIVERSAL'S THEME PARKS FUN FOR THE FAMILY Comic Strip Lane Jurassic Park Discovery Center® Get hands-on with the mysteries of the past.