MASS MediaJuly 2015

Extra Help At Mass

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On track! UWE, Bristol on track

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ARCHIBUS Everywhere

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MASS – BIM Solutions

Page 24 Welcome

Cover Feature:

With summer looming large and the ideas to help our clients achieve success in promise of temperatures soaring through their current FM projects and review some the 30’s on the first day of July, it seems an of the outstanding achievement and appropriate time to hide in the shade and progress that have been made during the reflect upon what has been over the past six months. six months and what is yet to come. We hope you find this issue both In this half-year issue we will be looking at informative and entertaining. 2015- Issue 3

Half Way Through

We left the last MASS Media edition with a difficult task ahead of us; that being to successfully promote and run the EDGE Training Residential over 9th & 10th June. Being the first time that MASS has delivered such an event, EDGE became the realisation of ideas originally floated by our clients at the 2014 User Groups. This event represented an opportunity to combine client networking with technical training and knowledge transfer, and to that extent the feedback received suggests our first session can be deemed a great success. This issue features a detailed write up of the EDGE Training Residential, which we hope will tempt more clients to sign up for the inevitable EDGE2 sessions now being scheduled for 2016. Also included in this issue is a review of the ARCHIBUS Nexus 2015 International User Conference from Chicago, kindly provided to us by Andy Stewart of the University of Edinburgh. Andy accompanied Paul and myself to the US where he presented a well attended session on the University’s Estates and Building Strategy using ARCHIBUS. Coming back to the future, two key MASS annual events on the horizon are the North and South User groups, currently scheduled for October 13th at ‘The All England Lawn Tennis Club’ and on October 15th at ‘The University of Edinburgh’. For those of you who are unaware, October 2015 has long been pencilled in as ‘Back to the Future’ day, by geeks and movie fans alike, ever since Marty and Doc bundled their way in and out of the future during the classic 1989 movie sequel. We therefore thought it would be remise to ignore such a momentous occasion and whilst we cannot promise hover-boards or Delorians, we will be straddling the timelines of BIM as well as playing one of our stylised games for delegates to compete and learn. Word from the future is that it is not one to be missed! As a final note I’d like to welcome Nitin to the MASS team. Nitin joins us from a Sales perspective and so I’m sure that most of you will have some communication and meetings booked with him over the coming 6 months. I look forward to seeing as a many of our clients as possible at the future user groups. Page 1 Luke Bolt Managing Director 02 MASS Media July 2015 Issue Contents Welcome to our latest staff member!

Nitin joins MASS as a Sales Account Manager at an exciting time where a lot of new Archibus, BIM and Autodesk Revit related solutions are being discussed and implemented for our clients. Nitin started his professional career as a mechanical design and planning engineer in the commercial HVAC industry, where he worked on some state of the art facilities projects. He is an AutoCAD, Revit and ARCHIBUS commercial user by trade due to his previous roles. Over the years he has developed a passion for Facilities Management and BIM , which he has brought with him into his current association with MASS. We believe that he will be able to help provide FM industry related bespoke solutions to our clients by applying ARCHIBUS, BIM and Autodesk resource knowledge. He is looking forward to travelling around our many customer sites and visiting most clients over the coming months.

Contents

Page 4 Page 14 In this section we discuss some of the latest and best services A detailed review of our inaugural EDGE Training Seminar that MASS currently offers it’s clients. Page 24 Page 8

Richard Kimber from UWE, Bristol tell s us how implementing A white paper discussing how MASS takes pride in being ARCHIBUS Web Central has vastly improved their handling of an Autodesk authorised training centre (ATC) for Maintenance Management workflows. AutoCAD and Revit software.

Page 12 Page 26 An article from ARCHIBUS Inc. highlighting how the latest Five important BIM facts from AUTODESK that all our clients version of the software can enable users to configure their should be aware of. system to deliver the most flexible Facilities and Estates solu- tion available in the market today.

03 MASS Media July 2015 Issue There’s Extra Help at Mass!

The Mass approach to project implementation has been the cornerstone of our many successes and underpins every project we work on. The methodology is based on the identification of four key resources in the journey to an optimised solution:

"Contrary to popular opinion, it is entirely possible to successfully control IT projects and ensure on-time delivery, budgetary compliance and specified performance. In the context of Facilities Management, MASS knows how to do this for project investments - large and small." Luke Bolt, Mass Information Systems

Ultimately, the success of the MASS approach is due to a proven, robust and reliable methodology, developed and enhanced by the company to a high level of expertise over more than two decades. Throughout the UK and Europe, it has enabled MASS to achieve significant results for clients in many diverse public and private sector organisations. These clients include the NHS, local government, universities and FTSE 100 companies. MASS understands that the implementation phase requires not just the successful deployment of relevant information technology (IT), but also very well defined processes and activities for gathering, managing, storing, using and disseminating data and information within the client organisation.

MASS knows how to make projects succeed, but also why they fail. The key to ensuring successful implementation projects is to consider and optimise four vital elements: IT Infrastructure, Software, Data and People. These must be seen not in isolation, but more importantly how they interact and form part of a holistic, 'joined-up' whole. In short, MASS looks at the big picture and how-to achieve efficiencies, cost-savings and eliminate waste-the elements must be integrated and streamlined.

04 MASS Media July 2015 Issue There’s Extra Help at Mass!

So, your project has lost momentum?

To get projects back on track Mass can offer solutions within all areas of your projects and share your goal of optimising what the system can deliver.

Expanding on the four resources diagram earlier, you will see from the journey diagram below that we can offer every possible service or additional IT resource to meet your needs. Maybe you need extra resource to convert data into information, it could be in the form of alphanumeric or drawing data – and that will demand extra terminals and staff– why not let Mass provide the platform and/or the skilled and experienced staff to get the work done alongside you. It’s the ability to call on staff totally familiar with ARCHIBUS and your workflows that have the knowledge to sit down and start to add value on day one that should maybe, make you think about alternative approaches to getting the system optimised. When reflecting on the cost of providing that -in house, if you could, you could at some point have an underutilised members of staff till the next peak in the project(s). This could be limiting your ability to deliver optimum results and Value for money from the investment in ARCHIBUS.

PEOPLE The Mass route to supporting the People track of the journey is flexible and can be customised to your specific requirements. Working to your timescales we can provide the resource for data input, CAD, asset and buildings surveys, data validation, database engineering, and much more.

IT INFRASTRUCTURE Whether it is system resources or your IT policies that are limiting progress, why not consider the Software-As-A- Service (SaaS) solution that Mass can supply to ensure you have sufficient resources in the peaks of your projects without the burdened costs of underutilised systems and software in the quieter periods. Mass can offer you all of the applications you are currently using as SaaS and can deliver it in two variations to suit your requirements: The first world class hosted solution for real estate, infrastructure, and Facilities Management is available as a hosted solution or an On-Demand delivery.

05 MASS Media July 2015 Issue There’s Extra Help at Mass!

Hosted Solution

ARCHIBUS Solution Centre – Hosting Services network delivers worldwide a complete solution for customers that actually do not want the infrastructure, or simply, are looking for centralised accessed solutions, without a major upfront investment.

This solution was designed for customers that already own or want to use the ARCHIBUS licenses and need/want a third-party hosting provider with certified facilities and optimised IT infrastructures to host the ARCHIBUS solution. By eliminating the IT infrastructure burden,“ ARCHIBUS Hosted Software Services™” allows the licensee to focus on its business processes and performance. ARCHIBUS Solution Centre– Hosting Services, Inc. global network delivers worldwide a complete solution for customers that actually do not want/ need to own the ARCHIBUS licenses and the infrastructure to serve it. Don’t forget to Follow our On Demand LinkedIn Page for updates By paying a recurring subscription fee, the On Demand customer is granted dedicated access to the ARCHIBUS software delivered from our and links to our case datacentres. studies and blogs! The base subscription fee includes the basic software licenses (e.g. operating system, database, and ARCHIBUS Web Central software), hosting www.linkedin/com/pub/mass- infrastructure, delivery and support services. The variable portion of the subscription fee is based on the added functionality required by the information-systems/ customer. Upon request, ARCHIBUS Windows licenses can be offered On Demand to b9/748/581 complement, customise, and/or manage the Web-based deployment. In such cases, additional software licenses and/or technical support services may be required and will be charged separately.

DATA

Whether on-site or at our facilities, Mass can provided you with the necessary skills and experience to ensure the Validity, Accessibility and Relevance of your data and then provide any database engineering services from AutoCAD and Revit drawing services, through audits, to incorporating data such as building surveys.

06 MASS Media July 2015 Issue There’s Extra Help at Mass!

Assistance is HERE at MASS!

Whatever stage you are at in your project we have the people and experience to help support you.

It could be that you need a short term fix to get things back on track and then take things back in-house … at Mass we can keep the project going while training, mentoring and/or coaching your in-house staff to ensure the long term success and Value For Money that ARCHIBUS optimised can deliver.

MASS Sponsors 2 Tiered Bike Rider

This June, MASS sponsored Andrew Pilbrough and Barry Elliot to complete the London to Brighton bike ride. Andy once again completed the gruelling 54 miles on a unique 2 tier bike he built himself (as seen in the photo!) This money has gone to a very worthwhile charity; the British Heart Foundation. This is a charity that has pioneered research to change the lives of those living with heart and circulatory conditions. Coronary heart disease is now the UK’s single biggest killer and the work that the BHF does is essential in discovering new treatments to help in the fight against heart disease.

They started off at 7.25am and completed the race by 2:15pm! Well done Andy and Barry!

07 MASS Media July 2015 Issue On Track! –UWE, Bristol case study

With over 27,000 students and encompassing fourteen departments UWE's focus on partnerships and links 3,000 staff, UWE is one of the covering a wide range of disciplines and with major employers, students are largest providers of Higher expertise. In addition, they also have an provided with opportunities to get real Education in the South West of associate faculty, Hartpury College and world experience and develop the skills England. Students come to UWE a regional education centre both in they need to succeed in their chosen Gloucester. career. from all parts of the UK, as well as a significant and growing number of UWE is continually developing and has international students from over committed to investing £250m on 140 countries worldwide. projects as part of the UWE New ARCHIBUS has been installed at the Campus Masterplan. Projects include a university for many years and had new Faculty of Business and preceded Richard Kimber’s arrival. The University offers more than 600 Law building, Student' Union courses at undergraduate, building and student accommodation Previously, there were numerous postgraduate, professional and short on the Frenchay Campus. spreadsheet solutions developed course levels, and prides itself on around the ARCHIBUS software that consistently high assessment scores for The range of courses offered by the could have been performed on one teaching quality. university means they are delivering UWE is a multi-site university. It has both the academic learning necessary database. three campuses in and around Bristol to gain their qualifications, but through

08 MASS Media July 2015 Issue On Track! –UWE, Bristol case study

“More areas of our business are buying into Archibus than we expected, for us that’s a massive bonus”

Phoenix from the Ashes – Change management exemplified!

After many years of getting moderate use from the system David Spiller and his team decided to breathe new life into the facilities database that had been created, to get some real value- add from the software. They upgraded from version 18 to the Web Central version 21.2 in January 2015 and defined a clear multi-phase roadmap. UWE, Facilities use a host of different contractors to manage their varying maintenance demands, as well as managing their own one hundred strong labour force for cleaning and grounds work.

Across the estate they deal with about 40,000 ‘reactive’ work requests per annum, using the ARCHIBUS On Demand application. Friedrich Justin Bertuch, Their main contractor, Mitie, handle about 17,000 of these every year, and interface with the Bilderbuch für Kinder, 1790-1830 ARCHIBUS system for approvals using an ‘Email Listening’ solution developed for them by Mass. (Eigenbesitz), Fabelwesen.

Phase 1 “For various Prior to starting the first phase, the database had to be verified and cleansed where in-house reasons, necessary. Key to this was establishing common standards for data entry and storage. our original Typical of this sort of data fixing was the need to standardise on the naming convention. version of Archibus had It was essential to provide unique identities as, for example, ‘2B1’ needed to be understood suffered with as ‘2B1’ and not assumed as ‘2B100’, this was achieved by inserting leading zeros. But then the other problem was that ‘2B001’ existed on three of the university sites so the addition serious ‘data of a suffix ensures the unique identity as 2B001-FR being the one on the Frenchay campus. neglect’ over a number of years. While this data fixing was time consuming it was essential to building solid foundations for Therefore we had the future growth of the ARCHIBUS system and seamless integration into the other areas of to work with our estates and facilities management at UWE. users to update A fundamental tenet in re-establishing ARCHIBUS was to introduce features gradually to the the necessary estates and facilities staff in a controlled fashion that builds on previous successes. fields before we The ‘On Demand’ Building Operations Management (BOM’s) solution was rolled out with could upgrade” the most straightforward user interface to ensure ease of use by the widest number of users and has proved immensely successful given the diversity of IT skills.

09 MASS Media July 2015 Issue On Track! –UWE, Bristol case study

“Upgrading to the Web Central environment, had a fair amount of user resistance. Archibus had a reputation of ‘bad data’ and we needed to re-install the faith with Archibus as Having gained the trust of users and the right FM tool for our demonstrated the robustness of their Institution” solution Phase 2 is now in progress.

The headline here is - Planned Preventative Maintenance (PPM) and Asset integration.

UWE are working with Mass at the moment to plan how to best integrate their Asset Register into ARCHIBUS, and develop PPM tasks for these. Their asset register consists of over 30,000 assets and is growing every day.

The HSE solution developed by Mass, Asbestos MASSTER, needs to be integrated into the new platform as they are going to transfer their asbestos register to ARCHIBUS, and will have their dedicated Asbestos contractor manage re-inspections and the register from within the Mass module.

Use ARCHIBUS to store employee information,which will link into their IT systems and update information on their telephone directory, based on room information in ARCHIBUS.

10 MASS Media July 2015 Issue On Track! –UWE, Bristol case study

UWE are progressing through their £250 “We upgraded to our new environment just Million development programme very rapidly with the new Students Union before Christmas 2014, 6 months on - we building near completion and the Finance, have started our second phase of module Business and Law complex close behind. As integration. We hope to have the Planned with so many publically funded new build Maintenance, Asset Portal and Asbestos projects Building Information Modelling (BIM) is now the order of the day. modules up and running in the coming months to replace some existing processes within the business” UWE Facilities along with the on-site contractors are striving to be one of the first institutions in the UK to take a BIM project (their new FBL building, part of their ‘UWE campus programme’) from the construction phase all the way through to “Web Central has allowed us to adjust the CAFM system integration.

way our Helpdesk functions, and improve With 3D integration the BIM database service delivery by cutting down on unneces- handed over to UWE they can set about sary administration” exploiting the data link in ARCHIBUS it looks promising that they will in fact become one of the first organisations in Europe, and the first in the UK, to carry on the building life cycle and rapidly deliver operational support to the university. “Cascading new features (where That said, the 3D AUTOCAD Revit necessary), via user roles, has environment is relatively new to them, meant that everybody is more having used mainly 2D CAD to manage their comfortable with using the estate so far. They plan to start integrating 3D models with ARCHIBUS as soon as they application” can. The first milestone for 3D integration will be when the new Students Union building Quotes from—Richard Kimber, comes on-line in September. Projects Officer—FM Systems We wish them luck in achieving their goal!

11 MASS Media July 2015 Issue ARCHIBUS Is Now Everywhere ARCHIBUS is now Everywhere!

The First World Class Hosted Solution for Real Estate, Infrastructure, and Facilities Management Available as a Hosted Solution or an On-Demand delivery ARCHIBUS now deliver the most flexible solution to flex your system to meet changes in your estates or projects …

ARCHIBUS Solution Centre – Hosting Services network delivers worldwide a complete solution for customers that actually do not want the infrastructure to serve it, or simply, are looking for centralised accessed solutions, without a major upfront investment.

One of the current trends in corporate IT is outsourcing the services and infrastructure that supports non-core business applications and systems. Medium and large organisations are beginning to host their supporting systems outside their premises...

This solution was designed for customers that al- ready own or want to use the ARCHIBUS licenses and Reduce Total Cost Of Ownership—TCO need/want a third-party hosting provider with certified facilities and optimised IT infrastructures to host the ARCHIBUS solution.

Minimise The Risk Of Business Disruption By eliminating the IT infrastructure burden, “ARCHIBUS Hosted Software Services™” allows the licensee to focus on its business processes and performance. Support Business Continuity Strategies Customers of “ARCHIBUS Hosted Software Service” have access to only those ARCHIBUS products and modules for which they have valid licenses. Free-up Working Capital Implementation and support services are not included and should be procured through Mass Information Systems.

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MASS Media July 2015 Issue ARCHIBUS Is Now Everywhere

Temporary Service ARCHIBUS Solution Centre– AVAILABLE APPLICATIONS INCLUDE: Hosting Services, Inc. global For a customer with an network delivers worldwide a ARCHIBUS on-premises complete solution for Real Estate Portfolio Management solution, who requires to test customers that actually do not Improve the analysis and management of real estate a new version of the software want/need to own the assets to align the portfolio with the organisational before rolling it out in ARCHIBUS licenses and the mission. production, or wants to infrastructure to serve it. Capital Project Management evaluate new modules and By paying a recurring Master the capital budget cycle to achieve improved, activities without disrupting subscription fee, the On centralised strategic planning across the organisation. the internal operations; or Demand customer is granted Space Planning & Management wants to setup a development dedicated access to the Evaluate and plan space usage to maximise efficiency and environment outside its IT ARCHIBUS software delivered decrease total occupancy costs. Infrastructure, ARCHIBUS from our datacentres. Move Management Hosting Services offers The base subscription fee Streamline the entire move/add/change process, from temporary hosting services at includes the basic software single-person to multi-phased moves, to reduce costs and special rates. If you are licenses (e.g. operating minimise organisational disruption. interested in this service, system, database, and Asset Management please contact us for more ARCHIBUS Web Central Track and manage physical assets to improve data information. software), hosting accuracy, increase asset utilisation, and optimise infrastructure, delivery and acquisition or disposition decisions. Special requirements support services. The variable Environmental & Risk Management portion of the subscription fee Track and manage energy us to control costs, reduce Please notice that depending is based on the added carbon footprint, and mitigate risk. on your requirements (i.e. SSL) functionality required by the Building Operations and the software customer. Schedule, dispatch, manage, and report maintenance tasks Upon request, ARCHIBUS configuration (i.e. include efficiently using self-service capabilities to reduce Windows licenses can be ARCHIBUS for Windows), operational costs and increase customer satisfaction. additional software licenses offered On Demand to Workplace Services and/or technical support complement, customise, and/ Simplify scheduling and management of shared use space services might be required and or manage the Web-based to increase efficiency and optimise utilisation. invoiced separately.” deployment. In such cases, Technology Extensions additional software licenses Link drawings to facilities and infrastructure data ARCHIBUS Hosting Services On and/or technical support bi-directionally, synchronising updates to each Demand product enables a services may be required and environment for improved accuracy and productivity. complete end-to-end solution will be charged separately. with rapid deployment.

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MASS Media July 2015 Issue Training Day Review - Training to succeed

Training Seminar 2015 –

Education Genesis was Mass’ first try at a close proximity, generalised training course for our clients. It covered various topics presented by The Event our technical director Martin Matt, Mark Little, our Trainer Following feedback from the 2014 a lot of time to ensuring that large User Groups in St Andrews and full-day courses could be successfully and AutoDesk specialist, and London, MASS set about running its condensed into quick fire sessions. ARCHIBUS’ own Trainer, Sean inaugural EDGE Training Seminar. Two training rooms were utilised at Benson. Hosted in Birmingham on 9th and the Holiday Inn Birmingham th th 10 June, and after months of Conference Centre for the duration Tuesday June the 9 was our preparation, the delegates and of the EDGE event, and delegates first day of training at our Trainers of EDGE assembled… rotated between the two rooms to venue near Birmingham attend their chosen short courses. Airport. We had 2 tracks, 2 Day 1 of the EDGE Event started with rooms and 2 trainers… a 9:00am registration and the The first two sessions of the day were delegates mingling and networking Space Console and CAD/Revit led by over a coffee. As this was the first Mark, and SLA Configuration and event to combine both our Northern Building Operations Console led by and Southern Users, this was a great Martin. Delegates armed with their opportunity for delegates to connect laptops were provided with a with new contacts and users from branded ARCHIBUS flash drive across the UK and Denmark. containing a locally installed Following a brief introduction and ARCHIBUS v21.3 database and Web outline of the agenda, each delegate Central application license for all was provided with course material ARHCIBUS applications. In addition, for all 11 sessions over the 2 days to Mark had set up 2 local Wi-Fi ensure information could be received networks to our hosted v21.3 server, on all sessions, not just those they to ensure all delegates were able to were attending. MASS Trainers Mark connect to Web Central for a hands Little and Martin Matt had dedicated on training experience.

14 MASS Media July 2015 Issue Training Day Review - Training to succeed

An issue that had to be overcome was the varying levels of knowledge of ARCHIBUS, and differing versions and applications in use by the delegates in attendance. Therefore, each session had a similar format designed to give an introductory overview of the training course content, a short presentation on key functionality, followed by, wherever possible, hands-on working examples of the key features. Most sessions were an hour and a half long, with a short break between sessions for refreshments. The sessions were designed in an open format, where delegates were encouraged to ask questions and share ideas and successes. The level of furious note taking and frequent quick fire questions showed that the shorter focussed sessions were the correct delivery mechanism as opposed to structured full day, single topic courses.

The second set of courses running were Asset Portal and CAD/Revit and Compliance Module and Planned Maintenance before a (questionable) cold and hot buffet lunch and an hour’s break were served.

Whilst the food could have been improved, the networking lunch provided a brilliant sociable framework and acted as a break away from the intense hours of training. As per our usual User Groups, we were keen to ensure that plenty of networking opportunity was provided throughout the day, as feedback from all events MASS host shows that this is usually one of the highlights and most appreciated sections of the day.

15 MASS Media July 2015 Issue Training Day Review - Training to succeed

After lunch on Day 1, short courses on Condition Assessment and the ARCHIBUS Mobile Framework were scheduled. As ever, the Mobile course proved popular indicating that this will continue to be a key industry focal point in the coming months. The last two sessions of the day were extended to 2 hours and these covered System Administration and Roles and Processes, and Clean Building and Asbestos Management. Day 1 drew to a close with everyone thoroughly deserving a break. Some of the attendees heading home were given their Certificate of Training Completion, and for those staying for the 2 days and had booked accommodation at the venue, there was time to wind down from the day’s activities, make use of the venues leisure facilities, or enjoy a cold drink at the hotel bar before assembling for a group dinner together at 7pm.

16 MASS Media July 2015 Issue Training Day Review - Training to succeed

The evening dining group were served a 3 course meal that was well received, and was washed down with the several bottles of wine.

On the morning of the 10th, not only was it World FM Day but Sean Benson from ARCHIBUS arrived! Sean is the Technical Trainer at ARCHIBUS, and was joining us for our second and final day of EDGE. Day 2 commenced with the first training sessions at 8:30am where Sean would be based all day, with 3 sessions to cover. Mark had a slightly easier day with just the one session, whilst Martin had 2 courses to deliver.

17 MASS Media July 2015 Issue Training Day Review - Training to succeed

To ensure that delegates could attend as many courses as possible, we purposefully duplicated some of topics that proved to be the most interesting from the pre-event research. The courses duplicated over the 2 days were:  SLA Creation and Building Operations Console  Mobile Framework Deployment  Condition Assessment

In the morning sessions, Sean covered ARCHIBUS Performance Metrics and Alerts and the Homepages Configuration, the newly released functionality as a key reporting tool in ARCHIBUS v21.3. Sean’s experience and versatility as a trainer showed through a slightly different style of training, which was well received by the delegates. A particular highlight was Sean’s method of instructing one of the delegates to deliver a recap of the first training session back to the group whilst he sat in the audience. A great training methodology and a little fun in the mix.

A lot of questions were asked during Sean’s sessions and he ensured the continuation of the hands on training philosophy set by Mark and Martin by getting delegates to answer their own questions on screen through his guidance and experience. Feedback showed that his fresh approach provided a good level of knowledge retention and understanding, and was a good way to end the 2 training days.

The final sessions of the event were Capital Budgeting and Project Management led by Sean, and a recap of the Condition Assessment from Martin…..

14 MASS Media July 2015 Issue Training Day Review - Training to succeed

The delegates gathered together, and received their Certificate of Training completion whilst Mark concluded EDGE by providing an overview of all of the topics covered over the 2 days, and gave the opportunity to ask any questions, and thanked everyone for coming.

After the summary discussion, Sean Benson provided a ‘hot off the press’ presentation on the roadmap features for the upcoming release of ARCHIBUS V22.1. This gave everyone an insight as to where ARCHIBUS is heading in the near future, and was exclusive to the EDGE attendees. Further information on the impending release from ARCHIBUS will be communicated to the whole user network over the coming weeks.

As this was the first time MASS had hosted this kind of event, feedback was essential to help mould and shape future reiterations. Feedback was both constructive and informative, showing that the event was viable and would certainly be run again in the future. This has also been fed back to the hotel and going forward, MASS will ensure that the services provided by the venue will be to a high standard.

Some recommendations and ideas for future events included:

 A beginner day, followed by an advanced user day  Sessions being split into specific ARCHIBUS versions or industries  Worksheets/problem solving for delegates to undertake After collating and analysing the feedback from delegates, the overall  Pre-event set up so that delegates arrive with response was very positive, and that delegates found the first EDGE prior knowledge of a task/problem to resolve training seminar useful, informative and a worthwhile exercise. The  Common themes/user cases to be covered combination of open forum training, coupled with networking and across all sessions the chance to discuss topics peer-to-peer ensured that most  Extending to a third day benefitted greatly from the 2 days.  Break out 1-to-1 training sessions  3 or 4 training tracks Hosting this type of event takes time and planning and so MASS were  Bolting a training seminar onto the next User very grateful to you, our user community for taking the time to Groups attend our inaugural EDGE Training Seminar. We would like to give a  Running the Training Events twice a year huge thank you to all who attended, to Mark, Martin and Sean for their input as Trainers, and to Eve Feeney for organising the event. We look forward to seeing you all in 2016 for EDGE 2…

15 MASS Media July 2015 Issue UserUser Group Group 2015 2015 – –Don Don’t ’tmiss miss it! it!

1220 MASS Media July 2015 Issue User Group 2015 – Don’t miss it!

October 13 / 15

Back To BIM

This years annual user group will be hosted by The All There will be much more coming up, with talks from Paul England Lawn Tennis Club and The University of Edinburgh. Munro, Luke Bolt, and Eve Feeney will be there too!

The theme of this year will be centred around the past and the future. This will include talks from the MASS staff about More info on the full agenda will be coming over the next both the past and the future of BIM. As well as our tradition few months! of a stylised game for delegates to compete and also learn.

To Book A Space, Call MASS at 0118 997 8560 or email [email protected]

21 MASS Media July 2015 Issue UserChicago Group— ARCHIBUS2015 – Don Nexus’t miss 2015it!

Archibus Nexus 2015 – The User Group Conference

My First time—Written by Andy Stewart, University of Edinburgh

Earlier this year I had the opportunity to both attend and present at the annual Archibus User Conference, entitled Archibus Nexus 2015, at Chicago Illinois. This was my first visit to an Archibus user conference, so what were my expectations? What did I make of it? And what did I learn? With regards my expectations, there were three; Firstly, I was eagerly anticipating seeing how other users were utilising the Archibus product suite; Secondly, getting a better understanding of Archibus road map going forward and how this might be utilised to bring greater benefit to University of Edinburgh; Thirdly, establishing some contacts with like-minded professionals.

During the 18 conference presentations that I attended, I came to realise;

 The widespread utilisation of the Archibus product across the world, with representatives being identified from Europe, North and South America, Asia and Australia.  The varied utilisation of the Archibus product suite to enable organisations to select modules that meet their specific business requirements with the flexibility to further integrate with their own core systems .  We are not alone as organisations using Archibus, we all have similar challenges to improve the data and utilisation of the system, we all experience difficulties and challenges in implementing change but through it all there was a willingness to share.  The extent in which organisations have developed Archibus led business solutions through working closely with their Archibus business development partners of space incorporating the utilisation of BIM..

22 MASS Media July 2015 Issue Chicago—ARCHIBUS Nexus 2015

I found the conference presentations to be varied, interesting and at times quite inspirational as the results of both innovative thinking and hard work to develop and implement business solutions were demonstrated on a variety of themes ranging from the finance aspect of Capital Budgeting, the increasing use of mobile technology maintaining property through to management of space incorporating the utilisation of BIM. In addition, I attended a Centre of Excellence session for the Education sector which incorporated a case study regarding the cooperation and planning that enabled the roll out of Space Management across multiple Canadian Universities combined with further discussions on best practices.

Another pleasant surprise for me was discovering that there is a community of customer led Archibus User Groups (AUG’s) which through regular meetings and teleconference calls look to share ideas and experiences. In meeting with some of the representatives made me realise the amount of effort required to continually look for new discussion topics and encourage others to participate, however, there was great enthusiasm about the group and from what I could tell, it does appear to be both worthwhile and appreciated. It was pleasing to observe that the concept of AUG’s is greatly encouraged by Archibus.

From my perspective, the benefits of attending continue and having attended the Building Operations Special Interest Group, and having registered as a member, will be joining the next scheduled webinar on 8th July.

Throughout the whole event all Archibus staff made themselves known and were very approachable at all times. It was nice to meet some old colleagues such as Ian Gelling whilst meeting new Archibus personnel for the first time. Indeed, during lunch one day, I had the opportunity to talk with Steve Segarra and present some of my thoughts on how the Archibus product could be improved by integrating the Compliance module (we installed October last year) with On—Demand module.

In summary, I am pleased to report that my expectations of the event were fully realised, I am far more aware of how other organisations use Archibus in a variety of ways, I have certainly gained a better understanding of how the product is being directed and have come away from the conference with some thoughts and ideas for the future. Finally, I should say that whilst the conference days were very busy and intense, noting that I attended 18 different presentations and events, it was not all work and there was some play. In addition to attending the Archibus gala dinner, I also enjoyed the company of Luke and Paul over a few beers at the end of the day. As a first time visitor to Chicago, I can report that the architecture is stunning both viewed from the ground or from the top of ‘Sears’ tower , the river trip lived up to Chicago’s reputation of the windy city, and the food is served most generously.

Next year, the event is being held in San Diego, California and I would thoroughly recommend the event if you have the opportunity, you will learn so much and I am sure have a great experience. Till the next time…

23 MASS Media July 2015 Issue AutoDesk & BIM

MASS has a unique partnership with Archibus and Autodesk MASS-BIM SOLUTIONS: coupled with 25 years of IT innovation and consultancy At MASS we can integrate Archibus and Autodesk-Revit experience, which gives our customers a sense of which results in wonderful 3D layouts and provides a basis satisfaction, when it comes to implementing the latest for BIM framework, as a consequence it helps to increase the technologies such as 3D modelling and Building Information productivity and data accuracy and at the same time saves a Modelling or more popularly known as BIM. great deal of time and money.

So, what is BIM? So how is it achieved? Autodesk describes BIM as a process that involves creating Using, Smart Client Extensions for Revit: and using an intelligent 3D model to inform and communicate project decisions. Design, visualisation, Integrate facilities, assets and infrastructure data with BIM simulation and collaboration enabled BIM solutions provide models over the Web for comprehensive building lifecycle greater clarity for all stakeholders across the project lifecycle. management and reporting. BIM makes it easier to achieve project and business goals. Benefits: Archibus explains that BIM has a richly detailed and collaborative approach to the way buildings are designed and Provides an intuitive, graphical bi-directional link to Revit constructed. What it lacks, however, is a way to easily scale using Web Services, enabling an easy, incremental approach to the portfolio-level and connect with business data. in transitioning to BIM technology. ARCHIBUS Smart Client Extension for Revit addresses that Supports all facility management elements in BIM models. need with a latest BIM application designed from a facility Puts BIM data to work immediately for building operations- manager’s perspective. It provides quick access to Revit related processes. graphics and COBie information using Web Services to Connects seamlessly to ARCHIBUS applications for increased connect Revit models to ARCHIBUS enterprise data. productivity and data accuracy.

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MASS Media July 2015 Issue AUTOCAD / AutoDesk– IdeasAutodesk and tips.& BIM

MASS takes pride in being an Autodesk authorised training centre for AutoCAD and Revit. Which also gives us edge over competition, when it comes to providing CAD solutions and licences: We offer various different software options from Autodesk to suit your needs and we are happy to discuss which will be most suitable for your needs.

The various Autodesk software that we offer:

Autodesk® Revit® software* is specifically built for Building Information Modelling (BIM), empowering design and construction professionals to bring ideas from concept to construction with a co-ordinated and consistent model-based approach. Autodesk Revit is a single application that includes features for architectural design, MEP and structural engineering and construction.

AutoCAD Architecture: This is specifically designed for architects and allows you to design and document more efficiently, while still being in the standard AutoCAD environment. This software provides you with the tools to document and annotate drawings with detail components and keynoting tools.

AutoCAD: This product enables you to ‘design and shape the world around you’ using tools in AutoCAD® software. You will be able to produce amazing 3D designs, speed up documentation and then connect using the cloud in order to work together on designs. It also means that you will be able to access them from your mobile device.

Autodesk® AutoCAD® Design Suite: This software provides extra tools to maximise the impact of the designs that you create. In addition to the tools that AutoCAD offers, you will also be able to sketch and render 3D CAD models.

Check out our YouTube page for any tips on using AutoCAD! - youtube.com/massplc

25 MASS Media July 2015 Issue From the Blog – 5 Things You Should Know About BIM

5 Things You Should Know About BIM

According to AUTODESK, Building Information Modelling is transforming the face of the international construc- tion industry. Autodesk REVIT Architecture/Structure or MEP are rapidly becoming the de facto tools for BIM.

Autodesk Revit Architecture 2016 has specialised features for conceptual design, analysis, rendering, and coordinated documentation help you work freely, make more informed design decisions, and deliver higher-quality architectural designs.

Autodesk Revit Architecture 2016 provides tools built specifically for structural design, analysis, and engineering—including parametric components, design and analysis integration, and multiuser collaboration—to help reduce errors, save time, and deliver the benefits of BIM.

Autodesk Revit MEP 2016 Integrated features support mechanical, electrical, and plumbing systems modelling, analysis of systems design, more accurate construction documentation, and easier export of design models for cross-discipline collaboration.

Here are five important BIM facts from AUTODESK from research by McGraw Hill Construction in 2013:

Return on Investments From BIM Trend Of BIM Implementation at Construction companies Fact 1 Fact 2

80% of contractors Use of BIM will increase Get a positive ROI from 39% to more From BIM than two-thirds within two years

26 MASS Media July 2015 Issue From the Blog – 5 Things You Should Know About BIM

Benefits Of BIM In Civil Engineering BIM Specifications From Legislators Fact 3 Fact 4 The adoption of Around the world, public BIM offers a broad authorities are also spectrum of encouraging the use of BIM benefits for and sometimes make it a construction requirement companies

BIM Demand Among Building Owners Fact 5

Around the world, the number of 39% project owners requiring the use of ...of general contractors say that developers BIM is rising frequently or always make BIM a requirement

Many organisations, particularly publicly funded ones, are looking at adopting AUTODESK Revit which has an integration function that ties BIM and ARCHIBUS, most fully exploiting the rich content to manage the buildings more economically. If you would like to discuss implementation or training and support for AUTODESK Revit or BIM please call us at Mass on 0118 977 8560 or email us at: [email protected]

27 MASS Media July 2015 Issue

Innovation House, Molly Millars Close, Wokingham. RG41 2RX

@Mass_uk /MassInformationSystemsLtd /uk.linkedin.com/pub/mass-information-