12.00 PM –1.15 PM Tuesday, Nov. 14, 2017 RETURN ON EQUITY: THE STATE OF PLAY IN Tuesday November 14, 2017 GENDER LENS INVESTING Parallel Session (Plenary) GBA MASTER CLASS: This panel showcases the current state of gender lens investing, why AN INTRODUCTION TO THE WOMEN’S MARKET its important to HNW women and what has to be done to create AND EBRD WOMEN IN BUSINESS PROGRAMME gender lens impact investment as an asset class. Facilitator: –– Suzanne Biegel, Founder and Chief Catalyst, Catalyst at Large POLICY FORUM: Panelists: KEY ENABLERS OF WOMEN-LED SMES –– Anne Tolmunen, Portfolio Manager, AXA Investment Managers –– Olga Miler, Global Program Architect, UBS Unique –– Gema Sacristan Postigo, Chief Investment Officer, Inter-American Wednesday, Nov. 15, 2017 Investment Corporation, Inter-American Development Bank 8.15 AM – 8.45 AM THE BUSINESS CASE FOR INSURANCE FOR THE REGISTRATION, WOMEN’S MARKET WELCOME COFFEE & NETWORKING Parallel Session (Conservatory) Using cases from banks and insurance companies, this session 8.45 AM – 9.15 AM explores the business case for insurance for the women’s market. WELCOME REMARKS Facilitators: –– Michael J. McCord, Managing Director, MicroInsurance Centre –– Tania Moussallem, Chair, Global Banking Alliance for Women; at Milliman Assistant General Manager, BLC Bank –– Hilary Nichols, Manager, Peer Learning and Knowledge, Global –– Inez Murray, CEO, Global Banking Alliance for Women Banking Alliance for Women –– Marcelino Castrillo, Managing Director, Business & Private Banking, NatWest Panelists: –– Sara Fert, Group Customer Director, AXA 9.15 AM – 9.35 AM –– Maria Belen Sanchez Valdivieso, Insurance Business Manager, Banco Pichincha KEYNOTE ADDRESS –– Pura Méndez, Manager of Women’s Market, Personal and –– Stephen Boyle, Chief Economist, Royal Bank of Scotland Business Banking, Banco BHD León

9.35 AM –9.50 AM 1.15 PM –2.15 PM INTRODUCTIONS & LEARNING OBJECTIVES LUNCH AND NETWORKING –– Carey Bohjanen, Managing Director, Sustainable Finance Advisory 2.15 PM – 3.30 PM 9.50 AM –10.10 AM U.K. ECOSYSTEM AND THE ROLE OF ALTERNATIVE THE FUTURE OF COMMERCE FINANCERS (Plenary) –– Eimear Creaven, Senior Vice President, Issuers, Parallel Session Mastercard UK & Ireland Panelists representing different players in the UK ecosystem will explore winning partnerships that help meet the needs of women 10.10 AM – 11.30 AM business owners at the different stages of development. DISRUPTION THAT ENHANCES THE VALUE Facilitator: – Alastair Hutt, Head of Partnerships & Innovation Management, (Plenary) – PROPOSITION FOR WOMEN NatWest Panelists discuss how technology is being leveraged to add true value for women and what the future holds. Panelists: –– Katrin Herrling, Co-founder and CEO, Funding Xchange Facilitator: –– Anna Sofat, Founder and Managing Director, Addidi –– Paul Jenkins, Partner, McKinsey & Company –– Julie Baker, Head of Financial Inclusion and Enterprise, NatWest Panelists: –– Andréa Pinotti Cordeiro, Director of Institutional Marketing, Itaú Unibanco THE BUSINESS CASE FOR CARDS TAILORED TO THE –– Garance Wattez-Richard, Group Head of Emerging Customers, WOMEN’S MARKET AXA Parallel Session (Conservatory) –– Naomi Ndele, Head SME and Agribusiness, KCB Kenya Using cases from banks and Mastercard, this session explores the –– Jane Howard, Managing Director, Personal Banking, NatWest business case for cards for the Women’s Market. Facilitator: 11.30 AM – 12.00 PM –– K. Shelly Porges, Managing Director, Reservoir Q Global LLC COFFEE & NETWORKING Panelists: –– Diana Robino, Senior Vice President, Global Wholesale Program, Mastercard –– Pura Méndez, Manager of Women’s Market, Personal and Business Banking, Banco BHD León

3.30 PM – 4.00 PM TEA & NETWORKING 4.00 PM – 5.15 PM 8.40 AM –9.00 AM EMBEDDING A WOMEN’S MARKET PROGRAM: THE POWER OF EFFECTIVE NETWORKS (Plenary) DIVERSITY IN THE C-SUITE Whether for new business generation, individual career development (Plenary) or simply getting the job done, networking is a vital tool for business. Parallel Session Yet so few people take a strategic approach to it. Networking Participants will develop a common understanding of how to specialist Andy Lopata shares key insights on the power of approach the multi-faceted challenges of achieving gender parity in networking, how men and women have different networking styles their workplaces. and what networking means for building banks’ business. Facilitator: –– Andy Lopata, Business Networking Specialist and author of –– Nigel Carter, Partner & Global Leader of Financial Services, three networking books Mercer Panelists: 9.00 AM – 10.00 AM –– Lynne Burns, Human Resources Director, Personal & Business BUILDING CUSTOMER NETWORKS (Plenary) Banking, Royal Bank of Scotland Women professionals and business owners are less networked than –– Rachael Kingori, Human Resources Business Partner, KCB Kenya their male counterparts, yet the size and quality of one’s network –– Jessica Lopez, Executive General Manager, BancoEstado is directly correlated to success. Using case examples, panelists –– Julie T. Katzman, Executive Vice President, Chief Operating will explore how to build and maintain customer networks through Officer, Inter-American Development Bank partnerships. Facilitator: EMBEDDING A WOMEN’S MARKET PROGRAM: –– Andy Lopata, Business Networking Specialist and author of BEYOND YEAR 2 three networking books Parallel Session (Conservatory) Panelists: Women’s Market programs that fail to achieve their potential do so –– Felicity Duffy, Head of Women’s Markets, Westpac in large part because of lack of organizational buy-in. This becomes –– René Lankenau, Chief Innovation Officer, BanRegio evident 12 – 24 months after program launch, when the team –– Ayhan Albeyoglu, SME Banking Strategic Planning and struggles to maintain momentum. Signs can include responsibilities Marketing Group Director, TEB being siloed within a single division at the bank, lack of participation –– Chantal Korteweg, Manager Financial Institutions, Latin America by senior management, or a strict focus on marketing without real & the Caribbean, FMO benefits for the customer. Panelists share their stories so that others can learn. 10.00 AM – 10.20 AM COFFEE & NETWORKING Facilitator: –– Andrew McCartney, Head, Financial Institution Consulting 10.20 AM –11.20 AM Group South Asia, IFC FOUR LEADERS (Plenary) Panelists: Financial services leaders share their strategic rationale for serving –– Rachael McKenzie, National Manager Business Initiatives, SME the Women’s Market. Banking & Connect Now, Westpac Business Bank –– Marcelino Castrillo, Managing Director, Business & Private –– Joyce Kozaily, Head of Communications, BLC Bank Banking, NatWest – Nadia al Saeed, Chief Executive Officer, Bank al Etihad – –– Nadim Kassar, Deputy Chairman, General Manager, BLC Bank – Mosun Belo-Olusoga, Chair, Access Bank – –– Charles Mudiwa, Chief Executive Officer, Stanbic Bank –– Selim RF Hussain, Managing Director and Chief Executive 5.15 PM – 6.15 PM Officer, BRAC Bank MEET THE FINANCIAL SERVICES PROVIDERS Participants will have the opportunity to hear from expert 11:20 AM– 11.30 AM SUMMARY & WRAP-UP practitioners from GBA banks and discuss the challenges and opportunities they are facing with their Women’s Markets programs 11:30 AM– 11.35 AM CLOSING REMARKS during these roundtable discussions. –– Jane Howard, Managing Director, Personal Banking, NatWest 6.15 PM – 6.30 PM 11:35 AM– 12.35 PM LUNCH SUMMARY & WRAP UP (Plenary) –– Carey Bohjanen, Managing Director, Sustainable Finance 12.35 PM– 2.30 PM Advisory GBA MEMBERS MEETING (Conservatory) 6.30 PM – 8.30 PM 3.00 PM – 5.30 PM (Atrium) DINNER & GBA AWARDS CEREMONY STUDY TOURS Option A: Entrepreneurial Spark Accelerator –– Lucy-Rose Walker, Co-founder and Chief Executive Officer, Entrepreneurial Spark Thursday, Nov. 16, 2017 Option B: Drummonds Private Bank 8.00 AM – 8.30 AM COFFEE & NETWORKING –– Stephanie Moss, Private Banking, NatWest

8.30 AM – 8.40 AM WELCOME REMARKS & SESSION OBJECTIVES –– Heather Melville OBE & Director of Strategic Partnerships, NatWest