Tender for DTH Connections for Range Guest House (620 Connections)

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GOVERNMENT OF INDIA DEPARTMENT OF SPACE SATISH DHAWAN SPACE CENTRE SRIHARIKOTA (SDSC SHAR) NELLORE

Tender for DTH Connections for Range Guest House (620 connections)

Bids to be submitted online

Tender No.: SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 dated 18-08-2021

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 1 of 15 A. Tender Details

SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, Tender No : SCSD)/SH202100075701

Tender Date : 18-08-2021

Tender Classification: SERVICES

Purchase Entity : SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)

SATISH DHAWAN SPACE CENTRE SRIHARIKOTA Centre : (SDSC SHAR)

DTH Connections for Range Guest House

Installation and commissioning of DTH Connections for Range Guest House (620 connections)

A.1 Tender Schedule

Bid Submission Start Date : 18-08-2021 12:00

Bid Clarification Due Date : 03-09-2021 17:00

Bid Submission Due Date : 10-09-2021 12:00

Bid Opening Date : 10-09-2021 14:00

Price Bid Opening Date : 17-09-2021 14:00

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 2 of 15 B. Tender Attachments

Technical Write-up/Drawings

Document : Request For Proposal

Document : Specification

Document : Experience details

Document : Declaration

Document : Undertaking

Document : Compliance statement

Document : Free/pay channels list

Document : Prices to be quoted on a ala carte basis and bouquet basis

Instructions To Vendors

10. STANDARD TERMS & CONDITIONS

1. Tele No.08623-225023/225174/226048 Fax No.08623-225170/22-5028 e-Mail ID : [email protected], [email protected], [email protected] 1. Instruction to Indigenous Suppliers: a) Payment Terms shall be as specified in RFP. If not specifically mentioned Our Normal payment term is 100% within 30 days after receipt and acceptance of the item at our site. For AMC cases, payment term is on pro-rata basis against completion of AMC. b) GST/IGST: Please specify GST percentage, if any, in your offer. Please mention HSN code in your offer and IGST @ 5% will be paid as per Notification No. 47/2017 Integrated Tax (Rate) dated 14.11.2017 and Government of Andhra Pradesh Goods and Service Tax Act, 2017 (Act No.16 of 2017), G.O.MS.No.599 Dated:12.12.2017. (IGST concession certificate will be provided along with PO) Our GST No. is. 37AAAGS1366J1Z1. c) Purchase / Price preference to MSEs

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 3 of 15 Purchase/Price preference will be applicable to the product reservation admissible to the Micro and Small Enterprises. Purchase/Price Preference shall be extended to the MSEs under the Public Procurement Policy for MSEs formulated under the Micro, Small and Medium Enterprises Development Act, 2006. The participating MSEs in a tender, quoting price within the band of L-1 + 15% may also be allowed to supply a portion of the requirement by bringing down their price to the L-1 price, in a situation where L-1 price is from someone other than an MSE. Such MSEs may be allowed to supply up to 25% of the total tendered value. In case of more than one such eligible MSE, the supply will be shared equally. Micro & Small Enterprises which have technical capability to deliver the goods & Services as per prescribed technical & quality specifications and may not be able to meet the qualification criterion relating to prior experience-prior turnover may be relaxed as per guidelines issued by Ministry of MSMEs & as amended from time to time. Interested vendors shall specifically claim the benefit with supporting documents. d) Purchase / Price preference to Make-in-India Products: Preference shall be given to Class 1 local supplier as defined in public procurement (Preference to Make in India), Order 2017 as amended from time to time and its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific Goods/Products. The minimum local content to qualify as a Class 1 local supplier is denoted in the bid document 50%. If the bidder wants to avail the Purchase preference, the bidder must upload a certificate from the OEM regarding the percentage of the local content and the details of locations at which the local value addition is make along with their bid, failing which no purchase preference shall be granted. In case the bid value is more than Rs. 10 Crore, the declaration relating to percentage of local content shall be certified by the statutory auditor or cost auditor, if the OEM is a company and by a practicing cost accountant or chartered accountant for OEMs other than companies as per the Public Procurement (preference to Make-in-India) order 2017 dated 04.06.2020. In case Buyer has selected Purchase preference to Micro and Small Enterprises clause in the bid, the same will get precedence over this clause. 2) Any bidder from a country which shares a land border with India will be eligible to bid in any procurement whether of goods, services (including consultancy services and non-consultancy services) or works (including turnkey projects) only if the bidder is registered with Competent Authority as specified in Office Memorandum no.F.No.6/18/2019-PPD, Ministry of Finance, Department of Expenditure, Public Procurement Division dated 23rd July 2020. All the conditions mentioned in the above OM is applicable for this tender.

Common terms to Indigenous and foreign suppliers:

3.Warranty You shall provide applicable warranty for the items offered by you without fail. For the applicable period you shall provide necessary warranty certificate. 4.Performance Bank Guarantee Towards the performance of the systems during the warranty period you shall submit a performance bank guarantee equivalent to 3% of the order value to cover the warranty period. This PBG shall be interest free and the same shall be returned to you on successful completion of all contractual

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 4 of 15 obligations. The said PBG shall have a further claim period of 2 months.

5.Security Deposit On acceptance of the order, you shall submit an interest free amount equivalent to 3% of the total contract/order value towards security deposit. This security deposit is collected towards the performance of the Contract. The said Security Deposit shall be submitted either in the form of Bank Guarantee/Demand Draft/FDR receipts duly endorsed in the name of the centre. The Security Deposit will be returned to you on successful completion of the Contractual obligations; failing which it shall be forfeited/adjusted. 6.VALIDITY OF OFFER: - In case of single part tender - the validity of offers/tenders should be 90 days. In case of two part tender - 120 days from the date of opening of Part-I bid and 60 days from the dateof opening of Part-II bid. Tenders shorter than offer validity mentioned above will not be considered for evaluation, which may please be noted. 7.Liquidated Damages: If you fail to deliver the ordered items satisfactorily within the time specified or any extension thereof, Liquidated Damage @ 0.5%(zero point five percent) of the order value or part thereof the un-delivered items for each calendar weeks of delay shall be recovered from your bill. However total Liquidated Damage shall not exceed 10% (ten percent) of the order value. FORCE MAJEURE: Should a part or whole work covered under this contract be delayed in delivery/completion of work due to reasons of Force majeure which shall include legal lockouts, strikes, riots, civil commotion, fire, accidents, quarantines, epidemic, acts of God & War, stoppage of deliveries by the Government , freight embargoes etc; the delivery period/completion of work referred to in this Contract shall be extended by a period not in excess of duration of such Force Majeure. The occurrence shall be notified by either party within reasonable time.

8.Offers received through post, courier, fax or email will not be considered. 9. Technical and commercial bid (Part-I) shall not contain any price details. Optional accessories or other price details, if any shall be uploaded in Supporting documents related to Price Bid, to be opened along with Price Bid. 10. SDSC SHAR shall have the right to place part order among the parties for the items for which they are the lowest. 11. Arbitration: In the event of any dispute/s, difference/s or claim/s arising out of or relating to the interpretation and application of the Contract, such dispute/s or difference/s or claim/s shall be settled amicably by mutual consultations of the good Offices of the respective Parties and recognizing their mutual interests attempt to reach a solution satisfactory to both the parties. If such a resolution is not possible, within 30 days from the date of receipt of written notice of the existence of such dispute/s, then the unresolved dispute/s or difference/s or claim/s shall be referred to the Sole Arbitrator appointed by the Parties by mutual consent in accordance with the rules and procedures of Arbitration and Conciliation Act 1996 as amended from time to time. The arbitration shall be conducted in Bengaluru in the Arbitration and Conciliation Centre Bengaluru (Domestic and International) as per its rules and regulations. The

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 5 of 15 expenses for the Arbitration shall be shared equally or as may be determined by the Arbitrator. The considered and written decision of the Arbitrator shall be final and binding between the Parties. The applicable language for Arbitration shall be English only.

Work under the Contract shall be continued by the CONTRACTOR during the pendency of arbitration proceedings, without prejudice to a final adjustment in accordance with the decision of the Arbitrator unless otherwise directed in writing by the DEPARTMENT or unless the matter is such that the works cannot be possibly continued until the decision (whether final or interim) of the Arbitrator is obtained.

11. General Instructions to Vendor

1. Instructions to tenderers

TeleNo.08623-225023/225174/226048 Fax No.08623-225170/22-5028 e-Mail ID : [email protected], [email protected], [email protected] 1. Interested tenderers may, at their option, login to https://eproc.isro.gov.in and submit your offers.

2. TENDER FEE IS NOT APPLICABLE.

3. EARNEST MONEY DEPOSIT IS NOT APPLICABLE IF NOT MENTIONED IN THE RFP SPECIFICATION. 4. Indian agents while quoting on behalf of their principals are requested to attach Principals original quote, necessary authorization letter from their Principals, copy of agency agreement etc. in their bid.

5. TWO PART BIDS: In case of Two part tender, price details shall not be uploaded in the Technical & Commercial Bids (Part I), failing to which the bid will be treated as INVALID. 6. Offer validity: In case of single part tender - the validity of offers/tenders should be 90 days. In case of two part tender - 120 days from the date of opening of Part-I bid and 60 days from the date of opening of Part-II bid. Tenders shorter than offer validity mentioned above will not be considered for evaluation. 7. Due date & time: Sufficient time has been allotted for Bid submission. Vendors are requested to complete Bid submission well in advance. Last minute requests for due date extension citing server problems etc. will not be entertained. Bids will not be entertained after the due date and time.

7 (A). Request for the extension of the due date will not be considered.

8. (a) Bid Opening for Public Tender: In case of Public Tender-Two Part Tenders: Technical and Commercial Bids will be opened on the first day specified for Tender opening. Interested vendors can

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 6 of 15 attend the tender opening session to know the bidding details (Bidders presence is not mandatory to consider the quote for evaluation). Price Bid opening of the selected vendors will be scheduled later and it will be intimated to the selected Bidder (s).

(b) For Limited Tender: Bidders participation is not allowed.

9. Prices are required to be quoted according to the units indicated.

10. (a) All available technical literature, catalogues and other data in support of the specifications and detail of the items should be furnished as attachments.

(b) Samples, if called for, should be submitted free of all charges by the tenderer and the Purchaser shall not be responsible for any loss or damage thereof due to any reason whatsoever. In the event of non-acceptance of tender, the tenderer will have to remove the samples at his own expense.

(c) Approximate net and gross weight of the items offered shall be indicated in your offer. If dimensions details are available the same should be indicated in your offer.

(d) Specifications: Stores offered should strictly conform to our specifications. Deviations, if any, should be clearly indicated by the tenderer in their quotation. The tenderer should also indicate the Make/Type number of the stores offered and provide catalogues, technical literature and samples wherever necessary. Test certificates wherever necessary should be attached. Whenever options are called for in our specifications, the tenderer should address all such options. Wherever specifically mentioned by us the tenderer could suggest changes to specifications with appropriate response for the same.

11. The purchaser shall be under no obligation to accept the lowest or any tender and reserves the right of acceptance of the whole or any part of the tender or portion of quantity offered and the tenderers shall supply the same at the rates quoted.

12. All amounts shall be indicated both in words as well as in figures. Where there is difference between amounts quoted in words and figures, amount quoted in words shall prevail.

13. The tenderer will be required to furnish a document containing the name of his bankers as well as the latest income-tax clearance certificate duly counter signed by the Income-tax Officer of the Circle concerned under the Seal of his office, if required by the Purchaser.

14. The Purchaser reserves the right to place order on the successful tenderers for additional quantity up to 25% of the quantity offered by them at the rates quoted.

15. Sr. Head, Purchase and Stores, SDSC SHAR SRIHARIKOTA reserves the right to accept or reject

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 7 of 15 any bid in part or full without assigning any reason thereof.

16. Any bidder from a country which shares a land border with India will be eligible to bid in any procurement whether of goods, services (including consultancy services and non-consultancy services) or works (including turnkey projects) only if the bidder is registered with Competent Authority as specified in Office Memorandum no.F.No.6/18/2019-PPD, Ministry of Finance, Department of Expenditure, Public Procurement Division dated 23rd July 2020. All the conditions mentioned in the above OM is applicable for this tender.

12. Tender- Two part Instructions

1. 1. This requirement can be quoted only through online e-procurement mode using ISRO portal https://eproc.isro.gov.in. No manual tender will be considered. 2. The vendors have to get themselves registered in above site to download the tender details. To register in above ISRO portal (https://eproc.isro.gov.in) the vendors need to have digital certificate The digital certificate can be obtained from any digital certifying authority like M/s (n)Code solutions; M/s Tata Consultancy Ltd., M/s Satyam Information System etc. 3. The parties are advised to download the tender and submit the bid on online at least two days prior to tender closing date to avoid last minute network problem. The due date shall not be extended due to network or computer related problems. 4. Tender fee is not applicable. 5. This being a two part tender i.e. Technical & Commercial Part and Price Part, the tenderer should not attach any documents containing Pricing information along with Technical & Commercial Bid. Normally we do not open PART-II (Price bid), if PART-I (Technical Offer) does not meet with our technical specification requirements. Price bid opening date mentioned in the tender document/ Schedule is tentative only. However, price bid opening will be made only after satisfactory completion of Part-I technical bid evaluation and with prior intimation to vendors. 6. Our Tender Enquiry contains technical requirements and specification. The detailed technical specification of your offer should be covered in the technical part. The Technical documents need to be attached online as a single PDF file without any prior information. The tender attachments containing Price details will be treated as unsolicited offers and rejected. 7. The quote should indicate quantity wise unit rate separately which have to be filled online. The Prices are to be mentioned both in figures as well as in words. The taxes, duties etc. are to be calculated and indicated in the column provided in online forms explicitly. 8. Bidders are expected to comply with the technical & commercial and other terms and conditions given in vendor specified terms of this tender. In case of any deviation, the reasons thereof should be clearly specified in the vendor specified terms column. 9. The vendors have to compulsorily submit the compliance statement online otherwise their offer will not be considered for further evaluation. Before entering the compliance statement, vendors are advised to refer the detailed specification provided in the Technical Write-up/ Drawings document. The specification offered by the vendors may also be indicated in the compliance statement wherever

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 8 of 15 necessary. 10. The Technical Specification / Drawing / Product Catalogues / Works carried by vendor / Make offered etc. as a single PDF file without any financial details has to uploaded online mode by the vendor. This being TWO PART TENDER the PDF document uploaded should not contain any commercial/pricing details. If the attached PDF contains any pricing detail the offer will be treated as unsolicited and will be summarily rejected. 11. Offer validity: - In case of single part tender - the validity of offers/tenders should be 90 days. In case of two part tender - 120 days from the date of opening of Part-I bid and 60 days from the date of opening of Part-II bid. Tenders shorter than offer validity mentioned above will not be considered for evaluation. 12. Due date & time: Sufficient time has been allotted for Bid submission. Vendors are requested to complete Bid submission well in advance. Last minute requests for due date extension citing server problems etc. will not be entertained. Bids will not be entertained after the due date and time. 13. The vendors may contact +91471 2565454/4574/2527/3753/3289 or [email protected] for any technical assistance in bid submission. 14. Once the offer is submitted in on line mode by the vendor and bid submission period is over, vendor will not be able to provide revised offer. 15. Request for the extension of the due date will not be considered. 16. Tender which are not prepared in terms of these instructions are liable to be rejected. 17. Based on the response to the Tender Notice, SDSC SHAR reserves the right to change any milestone date of the tendering activity. 18. SDSC SHAR reserves the right to verify all claims made by the bidder. 19. Tender Opening : The Technical and Commercial Bid [Part-I] will be opened on the specified day mentioned in the schedule and in case any further clarification/ discussion are required, such clarification/discussion shall be called for before opening the Price Bid. 20. The exact date and time of opening of price bid of successful tenderers will be intimated later (in case of Public Tender). 21. Tenderers can participate in the said tender opening to know the details on for which, the representative of the firm shall be duly authorized by Competent Authority. Against proper authorization only such representatives shall be allowed to attend the tender opening (only in case of public tender). Tenderer Presence is not mandatory to consider the Quote for evaluation. 22. SDSC SHAR, SRIHARIKOTA reserves the right to accept or reject any/or all the tenders in part or full without assigning any reasons thereof.

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 9 of 15 C. Bid Templates

C.1 Technical Bid - DTH Connections for Range Guest House (620 connections)

1. Erection Installation and Commissioning of 620 DTH (SD) connections including set top box, dish antenna and other essential accessories at SDSC SHAR with channels listed in Annexure- VI and VII

Item specifications for Erection Installation and Commissioning

Offered Sl No Specification Value Compliance Specification Remark This is a fixed cost for erection and 1 commissioning of - Yes / No / Explain 620 connections

2. ERECTION AND COMMISSIONING

Network Capacity Fees (NCF Charges)

Item specifications for ERECTION AND COMMISSIONING

Offered Sl No Specification Value Compliance Specification Remark Detailed 1 Specification refer Annexure Yes / No / Explain

3. ERECTION AND COMMISSIONING

Pay channel total Price on bouquet basis as per the Annexure-VII

Item specifications for ERECTION AND COMMISSIONING

Offered Sl No Specification Value Compliance Specification Remark Detailed 1 Specification Refer Annexure Yes / No / Explain

Supporting Documents required from Vendor

1. undertaking on the letterheads of Agency/Firm of the service provider

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 10 15 of 2. Declaration on the letterheads of Agency/Firm of the service provider

3. Authorisation certificate from the Network Provider

4. Prices to be quoted on a ala carte and bouquet basis

5. Compliance to the tender specification document shall be provided

6. Compliance to Annexure I to VII shall be provided with duly filled.

5 additional documents can be uploaded by the vendor

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 11 15 of C.2 Commercial Terms / Bid

Sl. No. Description Compliance Vendor Terms

GST AND OTHER COSTS, IF ANY: Percentage of applicable GST for the quoted items along with HSN/SAC Code, shall be provided. (Please mention the percentage). Note: Please state Whether Quoted 1 percentage is Extra or Inclusive, if Yes / No / Explain not, it will be treated as included in the quoted cost Please note that in case of part tenders, only percentage should be mentioned otherwise those offers shall be summarily rejected. Delivery Term: ON SITE, 2 SRIHARIKOTA Yes / No / Explain Payment Term: Installation and Commissioning charges for 620 DTH connections will be paid within 3 30 days of completion of work and Yes / No / Explain subscription charges will be paid on pro-rata basis (details as per clause no.3.a (iii) of RFP document). SECURITY DEPOSIT (SD):- 3 % value of the order shall be deposited with SDSC within 10 days from the date of the Purchase Order towards security deposit in the form of Bank Guarantee towards performance of 4 the Contract plus sixty days. (This Yes / No / Explain will be returned by SDSC immediately on execution of the order satisfactorily as per order terms. If not, the amount will be forfeited). Contract period/Delivery period: This contract shall be valid for a period of 5 TWO YEARS from the date of Yes / No / Explain placement of Order.

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 12 15 of Penalty/ Liquidated damages: The Successful bidder on receipt of the work order shall acknowledge the same forthwith and commence the work within seven days from the date of the work order and complete the installation & Commissioning within one month from the 6 date of receipt of Purchase Order. Yes / No / Explain Delay, if any, in completion of the work penalty will be imposed at the rate of 0.5% per week of the order value subject to a maximum of 10%. SDSC SHAR reserves the right to cancel the contract in case of any inordinate delay, without further notice. Please furnish Name and Address of the party to whom Order to be 7 placed along with Contact details i.e. Yes / No / Explain valid E-mail id, Mobile no/ Landline no. etc. DOWN-TIME COMPENSATION: Complaints should be rectified within 24 hrs. If he fails to do so, Rs. 100/- per 8 connection per day beyond 24 hrs Yes / No / Explain from the time of complaint shall be levied on the service provider. VALIDITY OF OFFER: - For this two part tender - 120 days from the date of opening of Part-I bid and 60 days from the date of 9 opening of Part-II bid. Tenders Yes / No / Explain shorter than offer validity mentioned above will not be considered for evaluation. FALL CLAUSE: The service charges quoted by you shall in no event exceed the lowest charges at which you service the machines of identical description to any other party during the period of this Contract. If at any time during 10 the said period, you reduce the Yes / No / Explain service charges of such item to any other customers, it shall be forth with done after the date of coming in to force of such reduction of service charges shall stand correspondingly reduced.

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 13 15 of FORCE MAJEURE: If at any time during the continuance of the order the performance in whole or part by either party of any obligation under this order shall be prevented or delayed by reasons of any war, hostility, acts of public enemy, civil commotion, sabotage, fire, floods, lightening, epidemic, quarantine 11 restrictions, strikes, go-slow, lockout Yes / No / Explain or acts of God, notice of which is given either party to the other within 21 days from the date of occurrence thereof, neither party shall be reasons of such eventually be entitled to terminate this order nor shall either party have any claim for damages against the other in respect of such non-performance or delay in performance. ARBITRATION : Dispute, If any shall be settled mutually, failing which it shall be referred to a to the Sole Arbitrator appointed by the 12 Parties by mutual consent in Yes / No / Explain accordance with the rules and procedures of Arbitration and Conciliation Act 1996 as amended from time to time. NOTE: Being a two part tender, any price detail shall not be disclosed in 13 the part-I techno-commercial bid, Yes / No / Explain failing to which the offer will be rejected.

14 Remarks if any Yes / No / Explain

C.3 Price Bid

Sl. No. Item Quantity Unit Price Currency Total Price Remark

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 14 15 of Erection Installation and Commissioni ng of 620 DTH (SD) connections including set top box, dish 1 antenna and 1.00 Lot - other essential accessories at SDSC SHAR with channels listed in Annexure-VI and VII ERECTION AND COMMISSIO NING 2 24.00 Month - Network Capacity Fees (NCF Charges) ERECTION AND COMMISSIO NING

3 Pay channel 24.00 Month - total Price on bouquet basis as per the Annexure-VII

Tender No : SDSC SHAR/SCF (P&S, PGA, F&AD, SCHOOL, M&PH, SCSD)/SH202100075701 Page 15 15 of

GOVERNMENT OF INDIA DEPARTMENT OF SPACE INDIAN SPACE RESEARCH ORGANISATION SATISH DHAWAN SPACE CENTRE, SHAR

REQUEST FOR PROPOSAL (RFP) FOR SUPPLY, INSTALLATION, TESTING & COMMISSIONING OF 620 DTH (DIRECT TO HOME) CONNECTIONS AT SDSC SHAR GUEST HOUSE COMPLEX, SRIHARIKOTA

1. About SDSC SHAR, SRIHARIKOTA: Satish Dhawan Space Centre (SDSC), SHAR, is one of the Major Centres of Indian Space Research Organisation, under Department of Space, Government of India, located at Sriharikota Island, Sullurpeta (Mandal) in SPSR Nellore District, Andhra Pradesh. Sriharikota is situated at 100 KM equal distance from Chennai, Nellore and Tirupati.

2. Scope of Work: Providing DTH services at SDSC Range Guest House Complex consisting of 620 connections with effect from date of installation and transmission of DTH services and this includes Supply, Installation, Testing and Commissioning of all connections at SDSC SHAR, SRIHARIKOTA. The number of channels required are as per annexure VI (FTA Channels or Foundation pack) & VII (Pay Channels), as enclosed.

3. Contract Terms

a. DTH Services: The proposed DTH services are to be provided inside the campus of SDSC SHAR. The service provider will be responsible for providing the services including all labour, management etc. The mode of Operation shall be as listed under: i. Network Capacity Charges will be paid for all the 620 connections. ii. Pay channels listed under Annexure-VII shall be activated for 200 connections on regular basis which will be active till the completion of the Contract period and remaining 420 connections shall be activated on demand basis / as and when required. iii. The party has to install all 620 DTH connections initially and payment towards subscription charges will be made on quarterly basis in advance or after 03 months/after installation & commissioning at the first instance and thereafter Subscription charges shall be paid on monthly basis only against submission of tax invoice with due certification by the Focal point of SDSC SHAR towards the services rendered and approved by Head, P&GA-II. iv. Service Provider shall offer the discount on multiple channels as per TRAI Rules.

b. Responsibilities of the service provider: i. Total cost of operations for the entire period of contract. ii. Transportation and vehicle costs required for DTH service operation. iii. Any costs associated with facility improvements or electrical upgrades required like, additional equipment etc. during the currency of the contract. iv. The employees of service provider shall at all times abide by the SDSC SHAR policies and procedures while they are in SDSC SHAR premises.

4. General Terms and Conditions: a. The Service provider shall be bound by the details furnished by him/her to SDSC SHAR while submitting the tender or at subsequent stage. In case, any of such document information furnished by him/her is found to be false at any stage, it would be deemed to be a breach of terms of Contract making him/her liable for legal action besides termination of the Contract. b. The Contract is valid for a period of 24 months initially and can be extended further upto 2 years after satisfactory performance during initial 24 months with mutual consent. SDSC SHAR reserves the right to curtail the period of the Contract upon mutual consent by giving 30 days prior notice. c. The Service Provider who has been awarded with the Contract shall not be allowed to transfer, assign, pledge or sub-contract its rights and liabilities under this Contract to any other agency/firm/person without the prior written consent of SDSC SHAR. d. The Character and Antecedents of the workforce deployed shall be verified through record check by the Service Provider from the concerned Police Authorities, and submit the Original Police Report to SDSC SHAR as and when insisted upon by SDSC SHAR. The expenditure incurred, if any, has to be borne by the Service Provider. e. SDSC SHAR being a Highly Security Zone, the successful Service Provider will be required to follow the security requirements such as possessing a valid Pass/ID card for the workforce while entering the campus, maintaining high order of discipline while on duty and ensuring that only the workforce whose character and antecedents are verified beforehand are employed. f. The successful Service Provider shall identify and nominate a coordinator who would be the Focal Point for SDSC SHAR to ensure providing uninterrupted service for satisfactory performance of the Contract; the Service Provider should take care of this aspect while submitting the quotation. g. For security reason the successful Service Provider shall furnish the names and residential address of workers / workforce engaged for operation/ Maintenance of DTH Service immediately after receiving the Work Order/Contract. If there is any addition or deletion of worker subsequently, such details shall be furnished together with the residential address of new persons. h. Becoming L1 will not be criteria for awarding of contract unless the rates are reasonable & justified. i. Firm Shall be registered and have valid GSTIN number and IT PAN. 3

j. The firm Should not be blacklisted by the any Government organization. k. The total number of connections may increase (or) decrease depending on need. Hence, payment will be regulated accordingly at actual. l. Additional channels shall be provided as and when required on payment of additional cost at the prevailing rate. m. On special events and launch activities, contractor is required to deploy technician(s) round the clock to resolve any technical problem that may likely to arise. n. While servicing, it should be ensured that no damage shall occur to other office equipments. Contractor shall be held liable for such instances. o. All safety precautions must be followed while installing equipment such as Set top box etc. p. SAFETY OF GOVERNMENT PROPERTY: The Personnel deployed by Contractor shall not involve in any act or behaviour that may cause damage to the Government property. If not so, the extent of such damage, losses shall be assessed and the Contractor shall bear the loss. q. The Service Provider shall abide by the rules of TRAI issued from time to time. r. After completion of the period of service, all the connections & set-up boxes shall be dismantled and taken back by the Service Provider at their own cost. s. Prices as per a la carte and bouquet basis need to be shown separately. t. Any price detail shall not be disclosed in the part-I techno-commercial bid, failing to which the offer will be rejected.

5. Special Terms & Conditions:

a. The DTH connection should be supplied strictly in accordance with specification mentioned in Annexure-I. b. The rates quoted shall be firm and final basis and inclusive of all taxes, duties with installation charges at site i.e. SDSC SHAR SRIHARIKOTA and no extra claims shall be entertained in this connection. Price breakups for any of the items may be specified by the bidders., for ex: - installation charges etc., rates quoted should be valid for a minimum period of 120 days. c. The quotation should contain unit price and total price of the item. d. Any correction, mutilation or overwriting in figures of quoted rates should be supported by your signature; otherwise quotation may be summarily rejected. e. SDSC SHAR reserves the right to either increase or decrease the number of DTH connections during the currency of the contract. f. The successful bidder shall ensure that it has at all time a competent and qualified representative available at site during the working period for the duration of the contract. Any direction given to successful bidder’s representatives shall be deemed to have been given to the successful bidder. 4

g. SDSC SHAR will make its decision based on the ability of the Bidder(s) to meet specific requirement, technical expertise of the Bidder(s), delivery capabilities, customer references, past satisfactory performance and experience, system completeness, etc., besides cost. h. SDSC SHAR reserves the right to waive off any deviations; accept the whole or part thereof, accept or reject any or all bids and to select the Bidder(s) which, in the sole opinion of the SDSC SHAR, best meets the requirements of the project. i. The Successful bidder on receipt of the work order shall acknowledge the same forthwith and commence the work within seven days from the date of the work order and complete the installation & Commissioning within one month from the date of receipt of Purchase Order. Delay, if any, in completion of the work penalty will be imposed at the rate of 0.5% per week of the order value subject to a maximum of 10%. SDSC SHAR reserves the right to cancel the contract in case of any inordinate delay, without further notice. j. The quotations shall clearly mention the name of the firm/ person in whose favour the order to be placed. Any request made after submitting the quotation for changing the name of the firm in whose favour order to be placed, shall not ordinarily be entertained. k. Authorized signatory: If the quotation is made by or on behalf of a company incorporated under the companies act (1956), it shall be signed by their Managing Director or one of the Directors duly authorized on that behalf. If it made by a partnership firm, it shall be signed by the co-partnership name by Member of the firm who shall sign his own name and give the name and address of each partner of the firm and attach a copy of power of attorney with the quotation authorizing him to sign on behalf of the other partners. A certified copy of the registered partnership deed shall also be submitted along with the quotation. l. The Service Provider Shall provide Free-To- Air Channels (100) as per Annexure-VI and Pay channels (75) as per Annexure-VII for which prices are to be quoted specifically. m. Authorised dealer/distributor/service provider certificate is to be submitted from the Network Provider by indicating the Tender No. & Description, without which your offer will not be considered.

6. Maintenance Penalty:

Complaints should be rectified within 24 hrs. If he fails to do so, Rs. 100/- per connection per day beyond 24 hrs from the time of complaint shall be levied on the service provider.

7. Terms and Conditions or Clauses not covered in this document: Any other terms, conditions or clauses not covered in this document shall be in accordance with the concerned Labour and other statutory rules/acts.

8. Parallel/Adhoc Contract: SDSC SHAR reserves the right to enter into parallel/adhoc Contract[s] with one or more Service Providers in order to have continuity in service during the currency of the Contract for availing the same or similar service.

9. Indemnity Bond: The Service Provider shall indemnify SDSC SHAR on Rs. 200/- Non-Judicial Stamp Paper against any action, claims or proceedings relating to infringement of all or any of the prevailing laws like Employees Compensation Act [Workmen Compensation Act] 1923, Contract Labour Regulation and Abolition Act 1970 and Central Rules 1971, EPF Act, ESI Act, Industrial Dispute and any other Acts specifically not mentioned during the currency of the Contract. The Indemnity Bond has to be executed as per our specimen.

10. Jurisdiction: The Courts within Andhra Pradesh will have the Jurisdiction to deal with and decide any matter arising out of this Contract.

11. Applicable Law: The Contract shall be interpreted, construed and governed by the Laws of India.

12. Arbitration: In the event of any dispute/s, difference/s or claim/s arising out of or relating to the interpretation and application of the Contract, such dispute/s or difference/s or claim/s shall be settled amicably by mutual consultations of the good Offices of the respective Parties and recognizing their mutual interests attempt to reach a solution satisfactory to both the parties. If such a resolution is not possible, within 30 days from the date of receipt of written notice of the existence of such dispute/s, then the unresolved dispute/s or difference/s or claim/s shall be referred to the Sole Arbitrator appointed by the Parties by mutual consent in accordance with the rules and procedures of Arbitration and Conciliation Act 1996 as amended from time to time. The arbitration shall be conducted in Bengaluru in the Arbitration and Conciliation Centre –Bengaluru (Domestic and International) as per its rules and regulations. The expenses for the Arbitration shall be shared equally or as may be determined by the Arbitrator. The considered and written decision of the Arbitrator shall be final and binding between the Parties. The applicable language for Arbitration shall be “English” only.

13. Compensation for Damages caused for Persons, Goods, Property: The Service Provider shall indemnify and hold harmless, SDSC SHAR and/or any Officer, Employees or assignee thereof, against any loss, damage or expense resulting from damage to property or personnel injury arising out of wilful misconduct or gross negligence of the Service Provider or their personnel in the execution of the work under this Contract. The Service Provider shall, at its expense to defend any suit or proceedings brought against SDSC SHAR on account thereof, and shall satisfy all judgments and pay all expenses, which may be incurred by or rendered against them, or any of them in connection therewith. SDSC SHAR shall not be responsible of any damages, loss, claims, financial and other injury for any workforce in course of their performance of their duties or for payment towards any compensation.

14. Subletting of Contract: The Contract shall not be sublet, transferred or assigned to any other firm.

15. Termination and Short Closing of Contract: Under the normal circumstances, termination/ short closing of the Contract is not foreseen. However, in case of repeated non-performance of the PO/Contract, SDSC SHAR reserves the right to: a. Terminate the P.O/Contract wholly or partly by giving 30 days prior notice due to repeated non-performance in the execution of P.O/Contract. b. Terminate the P.O/Contract wholly or partly if the contractor fails to perform any other obligations under this P.O/Contract. c. Terminate the P.O/Contract if the Contractor becomes bankrupt or otherwise insolvent. d. Terminate the P.O/Contract owing to deficiency of service, breach of Contract. e. Terminate the P.O/Contract for inefficiency, indiscipline, irregularity, insincerity, indifference in work, disobedience, doubtful credentials/integrity, etc., at any point of time during the Contract period. f. Terminate the Contract for not deploying the required work force. g. Both the parties reserve the right to terminate the Contract wholly or partly at any time by giving 30 days prior notice without assigning any reasons. h. SDSC SHAR shall be at liberty to withhold/deduct any part or full amount from security deposit in case of any failure on the part of the service provider to make good any loss/damage caused to the property or personnel injury of SDSC SHAR by the workforce. The decision of SDSC SHAR on this shall be final and binding on the Service Provider.

Schedule of items

Name of works: Supply, Installation, Testing & Commissioning of DTH (SD) connections at SDSC SHAR.

Prices to be quoted on A-la-carte basis.

Total Amount Rate (Rs.) per Sl. for all 620 nos. Description Quantity connection per No. connections per month month (Rs.) 01. Supply, Installation & 620 nos of Commissioning of DTH connections for connections including SD SET 24 months Top box, dis-antenna and other essential accessories charges 02. NCF (Network Capacity Fees) 620 nos. of Charges as per Annexure VI connections for 24 months 03. Pay Channel price on A-la- 620 nos. of carte basis as per annexure VII connections for 24 months Total Amount Payable for 24 months GST as applicable Net Payable Amount

Prices to be quoted on Bouquet basis.

Total Amount Rate (Rs.) per for all 620 nos. Sl. No. Description Quantity connection per connections month per month (Rs.) 01. Supply, Installation & 620 nos of Commissioning of DTH connections for connections including SD 24 months SET Top box, dis-antenna and other essential accessories charges 02. NCF (Network Capacity 620 nos. of Fees) Charges as per connections for Annexure VI 24 months 03. Pay Channel price on 620 nos. of Bouquet basis as per connections for annexure VII 24 months Total Amount Payable for 24 months GST as applicable Net Payable Amount

Note: Lower price between a la carte and bouquet basis will be considered.

Conditions: 1. The Multi Connection option (i.e. One ID No. for two or more connections) if available shall be mentioned. Catalogues should be attached with the Offer. 2. List of the Channels available should be attached & meet the channels prescribed by the department. 3. Details of company outlets, recharging procedures and list of agencies authorized for recharging etc should be given. 4. To arrive L1, the prices for the First year and Second year alone will be considered.

Seal and Signature. Date :

Name and address 9

Annexure -I

SPECIFICATIONS

The supplier should be reputed supplier / manufacturer / authorized distributor of DTH connections of reputed service provider like Tata Sky, Dish TV, Airtel, Sun Direct etc. Cables as required. All internal wirings should be concealed. It is the responsibility of the supplier to visit the site for assessing the material required for installations. Cables should be routed without free hanging with casting and capping if required for maintaining the aesthetic of the room.

Signature of the Firm / Supplier

Name & Address of the Firm / Supplier: Seal:

NOTE: It may specifically be noted that Predatory Pricing shall not be accepted and the bids not meeting even the basic cost of input i.e. unreasonably low prices to undercut and obtain the contract are liable to be ignored in order to obtain quality products/services. The conditional bids shall not be considered and will be out rightly rejected in very first instance.

Annexure – II

SDSC SHAR

1. Name of Service Provider/ : Tendering Company/Firm/Agency : :

2. Name of Proprietor/Director : of Company/Firm/Agency : :

3. Full Address of Regd. Office : : : Telephone & Mobile No. : Fax No. : E-mail Address :

4. Full address of Operating/ : Branch Officer : : : :

Telephone & Mobile No. : FAX No. : E-mail Address :

5. Name and Mobile no.of the : Contract Person representing the: Service Provider

6. PAN/GIR No. : _

7. Service Tax Registration No. :

8. Give details of the major similar nature and magnitude of the contract handled by the tendering/Firm/Agency during the last 03 years in the following format:

Details of client along Amount of Duration of Contract Sl.No with Address, Telephone Contract and Fax number (Rs. In From To lakh)

[Authorised Signatory with Seal] Full Name Date : Place: 12

Annexure –III

DECLARATION

(On the letterheads of Agency/Firm of the Service Provider)

1. I, _Son/Daughter/Wife of Shri.- Proprietor/Director/Authorized signatory of the Agency/Firm, am competent to sign this declaration and execute these tender documents.

2. I have carefully read and understood all the terms and conditions of the tender for providing workforce to SDSC SHAR and undertake to abide by them.

3. The information/documents furnished along with the above application are true and authentic to the best of my knowledge and belief. I/we, am/are well aware of the fact that furnishing of any false information/fabricated document would lead to rejection of my/our tender at any stage besides liabilities towards prosecution under appropriate law.

4. I agree to pay the Wages to the workforce in time as prescribed by ISRO, SDSC SHAR and remit EPF and ESI or Medi-claim Policy of both Employee’s as well as Employer’s without fail to the concerned government authorities regularly.

5. I also agree to abide by all the statutory requirements as prevailing from time to time.

6. I will also agree to depute workforce to SDSC SHAR whose character and antecedents are verified through record check.

[Authorised Signatory with Seal]

Full Name: Date: Place: 13

Annexure –IV

UNDERTAKING

(On the letterheads of Agency/Firm of the Service Provider)

I/We hereby Undertake that our Company/Firm do not have any legal suit/criminal case either pending against me/us/proprietor or any of our Directors (in the case of Company) or being contemplated and have not been earlier convicted on the grounds of moral turpitude or for violation of laws in force.

[Authorised Signatory with Seal]

Full Name : Date Place : 14

Annexure - V Compliance Statement

Sl.No Eligibility Criteria Yes /No 1. Please provide a copy of Establishment Registration Certificate. 2. Please provide copy PAN card. Copy of last 3 years IT return filed by the 3. agency. 4. Good and Service Tax (GST) Registration Certificate. 5. Financial Statements like Profit &Loss Account, Balance Sheet etc., (for the last 02 Financial Years) in support of financial turnover of the agency. Statement of Bank A/C for the last financial year in 6. the name of the Company/Agency. 7. Signed declaration as per Annexure-IV. Undertaking by the Contracting Company/ Firm/ 8. Agency that the contracting Company/ Firm /Agency is having no legal suit/criminal case either pending against its proprietor or any of its Directors(in the case of Private Ltd, Company) or being contemplated and having not been earlier convicted on grounds of moral turpitude or for violation of laws in force as per Annexure-V 9. Indemnity Bond

10. Non-Disclosure Agreement

Annexure-VI FREE TO AIR CHANNELS FREE TO AIR FREE TO AIR SL LANGUAGE SL LANGUAGE CHANNEL CHANNEL 1 ASSAMESE DD NE 51 MALAYALAM JAI HIND TV 2 BENGALI DD Bangla 52 MALAYALAM MANORAMA NEWS 3 BHOJPURI DABANG 53 MALAYALAM REPORTER TV MATHRUBASHA( 4 BHOJPURI DD UP 54 MALAYALAM MABYAR ) 5 BHOJPURI DD Bihar 55 MALAYALAM KAIRALI TN 6 ENGLISH GOD TV 56 MALAYALAM FLOWER 7 ENGLISH MOVIE HOUSE 57 MALAYALAM DD Malayalam 8 GUJRATI DD Girnar 58 MARATHI FAKT MARATHI TV 9 9 HINDI B4U MOVIES 59 MARATHI MAHARASHTRA 10 HINDI B4U MUSIC 60 MARATHI DD SAHYADRI 11 HINDI CINEMA TV 61 ORIYA DD Oriya 12 HINDI DHOOM MUSIC 62 ORIYA KALINGA TV 13 HINDI DISHA TV 63 ORIYA KANAT NEWS 14 HINDI DIVYA TV 64 ORIYA O TV 15 HINDI ENTERR10 65 PANJABI PTC PUNJABI HOUSE FULL 16 HINDI 66 PUNJABI DD Punjabi MOVIES NEWS 18 17 HINDI JK 24x7 NEWS 67 RAJASTHANI RAJASTAN 18 HINDI MAHA MOVIES 68 TAMIL DD Podhigai 19 HINDI MANORANJAN TV 69 TAMIL 7S MUSIC 20 HINDI MASTIII 70 TAMIL KALAIGNAR TV NEWS 18 UTTAR MAZHAVIL 21 HINDI PRADESH / 71 TAMIL MANORAMA HD UTTARAKHAND RISHTEY 22 HINDI 72 TAMIL MK TUNES CINEPLEX 23 HINDI RISHTEY TV 73 TAMIL KALAIGNAR ( T ) 24 HINDI SADHNA BHAKTI 74 TAMIL POLYMER 25 HINDI SANSKAR 75 TAMIL POLYMER NEWS PUTHIYA THALAI 26 HINDI ZEE ANMOL 76 TAMIL MURAI ZEE ANMOL 27 HINDI 77 TAMIL PODHIGAI CINEMA 28 HINDI ZEE NEWS 78 TAMIL SIRIPPOLI 29 HINDI A B P NEWS 79 TAMIL THANTHI 16

30 HINDI DD Lok sabha 80 TAMIL I MOVIES 31 HINDI DD Kisan 81 TAMIL VISSA

32 HINDI DD MP 82 TELUGU DD Yadagiri 33 HINDI DD Rajasthan 83 TELUGU DO Sapthagiri 10 TV TELUGU 34 HINDI DD Sports 84 TELUGU NEWS 35 HINDI DD SPORTS 85 TELUGU 99 TV ABN ANDHRA 36 HINDI DD National 86 TELUGU JYOTHI 37 HINDI DD Bharati 87 TELUGU AMRITA TV 38 HINDI DD India 88 TELUGU AP 24x7 39 HINDI DD News 89 TELUGU ARADANA 40 HINDI DD Rajya sabha 90 TELUGU BHAKTI TV 41 KANNADA AYUSH TV 91 TELUGU HINDU DHARMAM 42 KANNADA DIGVIJAY 24x7 92 TELUGU MAHAA NEWS 43 KANNADA PUBLIC MOVIES 93 TELUGU SAKSHI TV TV 9 TELEUGU 44 KANNADA RAJ NEWS 94 TELUGU NEW 45 KANNADA SRI SANKARA TV 95 TELUGU VANITHA TV SUVARNA NEWS 46 KANNADA 96 TELUGU N TV 24x7 47 KANNADA TV 5 KANNADA 97 TELUGU H M TV 48 KANNADA TV 9 KANNADA 98 TELUGU TV 5 TELUGU 49 KANNADA DD Chandana 99 URDU DD Kashir MALAYALA 50 ASIANET NEWS 100 URDU DD Urdu M

Annexure-VII PAY CHANNELS

A la Carte MRP Bouquet (in of Channel Rs.) (in Rs.) Sl. SD Channels in Bouquet *To be quoted by *To be quoted by No. the Service the Service Provider Provider 1 SD ETV 2 SD ETV Plus 3 SD ETV Cinema 4 SD ETV Life 5 SD ETV Abhiruchi 6 SD ETV Andhra Pradesh 7 SD ETV - Telangana

Total Sum of MRP 8 SD Jaya Plus

Total Sum of MRP 9 SD NDTV 24*7

10 SD NDTV India

11 SD NDTV Profit

12 SD Good Times

Total Sum of MRP

13 SD Aaj Tak

14 SD Aaj Tak Tez

15 SD India Today

Total Sum of MRP

16 SD SUN TV 17 SD KTV 18 SD Adithya TV 19 SD Sun Music 20 SD Chutti TV 21 SD Sun News

22 SD SUN Life 23 SD Gemini TV 18

24 SD Gemini Movies 25 SD Gemini Comedy 26 SD Gemini Music 27 SD Kushi TV 28 SD Gemini Life 29 SD Gemini News

30 SD Udaya TV 31 SD Udaya Movies 32 SD Udaya Comedy 33 SD Udaya Music 34 SD Chintu TV 35 SD Udaya News

36 SD Surya TV 37 SD Surya Movies 38 SD Kuchu TV 39 SD Surya Music 40 SD Surya Comedy Total Sum of MRP

41 SD Discovery Channel 42 SD Animal Planet 43 SD TLC 44 SD Discovery Kids Channel 45 SD Dsport

46 SD Discovery Jeet 47 SD Discovery Science 48 SD Discovery Turbo 49 SD Discovery Tamil Total Sum of MRP

50 SD CNN News 18

Total Sum of MRP SONY ENTERTAINMENT 51 SD CHANNEL (SET) 52 SD SONY ESPN Total Sum of MRP

53 SD Zee TV 54 SD Zee Telugu 55 SD Zee News 56 SD Zee Business 57 SD Zee Keralam 58 SD Zee Tamil 59 SD Zee Cinema 60 SD Zee Anmol Total Sum of MRP 61 SD Star Plus

62 SD Star Gold

63 SD Star Sports 2

64 SD Star Sports 3

National Geographic Channel 65 SD (NGC) 66 SD Star Sports 1

67 SD Vijay TV

68 SD Vijay Super

69 SD MAA TV

70 SD MAA Movies

71 SD MAA Gold

72 SD MAA Music

73 SD Asianet

74 SD Asianet Movies

75 SD Asianet Plus

Total Sum of MRP Pay Channel Total price