Training Brochure_A4_EN.qxp 09.07.2007 17:22 Seite 1
IDS Scheer Training Brochure
Develop Your Skills to Achieve Business Process Excellence
IDS Scheer Academy
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IDS Scheer Academy Worldwide Trainings and Workshops
Austria France Singapore Brazil Germany Slovakia Belgium Hungary Slovenia Canada Japan Sweden China Luxembourg Switzerland Croatia Netherlands Turkey Czech Rebuplic Poland United Kingdom Finland Russia USA
Want more information? Please contact your ARIS Academy. Find the relevant addresses in the section “Your Points of Contact” in this brochure or online at www.ids-scheer.com/academy . Course details and registration are also available online!
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BPM Without Limits – Open Business Process Management with ARIS Platform
Changing markets and new To ensure continuous improvement, repository for all business and technical technolo gies are forcing companies the various ARIS Platform products elements of an SOA, ensuring a to conti nually realign their strategies. map all the phases of the business transparent business process and Regard- less of size or sector, process lifecycle, from strategy and service landscape at all times. organizations are endeavoring to get design through to implementation Having introduced IT solutions to closer to markets and customers, and controlling. support their processes, companies while also improving flexibility and IDS Scheer takes a modular approach need to maintain a strong process responsiveness. At the same time, to the different challenges of the focus in order to reap the full there is unrelenting pressure to mar ket, combining products to create benefits. A mo-dern, agile reduce costs and maintain a ARIS solutions, such as, Enterprise organization should regu larly competitive edge. The key to success Archi- tecture Management and examine the effectiveness of lies in Business Process Management Business-Driven SOA Management. its process orientation by constantly because effective and efficient Today, IDS Scheer is a leading global measu ring and improving real-world busi ness processes-both internal and provider of enterprise architecture (EA) processes and their results. ARIS ex- ternal-give companies the agility tools, a significant new market that has Process Performance Manager (ARIS to cope with constant change. enjoyed double-digit growth over the PPM) automates measurement and To encourage innovation and growth, past three years. IDS Scheer’s ARIS ana lysis of operational business companies must leverage Open BPM IT Architect is a powerful enterprise pro cesses based on IT runtime data, to develop flexible business strategies. architecture management product that esta- blishing a vital knowledge base The insight behind Open BPM is that companies can deploy to efficiently that reveals where and how business business processes are the building harmonize and standardize their busi- pro cesses can be improved. blocks that companies can use to ness and IT environments. Storing all This brochure gives details of training support flexible business models and data and information centrally in the courses covering all ARIS Platform create service-oriented architectures ARIS repository enables easy creation pro-ducts. The experienced trainers comprising freely combinable services. of the necessary architecture and detail and consultants at the IDS Scheer Open BPM thus enables the use of new views. In addition, ARIS IT Architect Academy will show you how to use methods for describing processes and supports architecture standards, such ARIS products effectively, backed by managing them independently of the as, DoDAF, TEAF, TOGAF, Zachman, examples from real-world projects. deployed solutions and technologies. and IT City Planning. Courses on all subjects can also be By doing so, Open BPM removes the Service-oriented architectures (SOAs) delivered in-house. Just ask us for boundaries and restrictions that are also gaining in importance. ARIS details-we will be glad to discuss ham per the introduction of innovative SOA Architect enables enterprises to custom training options. busi- ness processes. With the ARIS convert business processes into We wish you every success with our lifecycle model and ARIS Platform, IDS executable technical processes. It training program. Scheer is already committed to an IT features automated transformation of Sincerely, vendor-independent strategy. As well enri ched business processes into as ac- commodating new description platform- independent, executable met-hods, ARIS supports open, BPEL processes. The integrated Wolfram Jost vendor- independent standards and ARIS Value Engineering procedural Executive Board Member, IDS Scheer AG transitions to the systems of major model supports the creation of a technology pro-viders via partnerships comprehensive SOA and alliances.
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Contents
BPM Whithout Limits – Open Business Process Management with ARIS Platform ...... 3 ARIS Product Training Concept – Develop Your Skills to Achieve Business Process Excellence ...... 5 Strategy Platfor m ...... 6 Defining and Managing Enterprise Strategies with ARIS Balanced Scorecard – ABSC ...... 6 NEW! Process Costing with ARIS Business Optimizer – AB O...... 7 Dynamic Simulation with ARIS Business Simulator – ABS ...... 8 Design Platfor m ...... 9 Business Process Modeling with ARIS Business Designer – AB D...... 9 Managing ARIS Projects with ARIS Business Architect – AB A ...... 10 NEW! Designing and Improving IT Architectures with ARIS IT Architec t – ITA ...... 11 ARIS Implementation Platfor m ...... 12 Implementing and optimizing process-driven SAP Solutions with ARIS for SAP Netweaver – A4N W ...... 12 Object-Oriented modeling with ARIS UML Designer – AU D...... 13 NEW! Service-Enabling of Processes with ARIS SOA Architect – ASO A ...... 14 ARIS Controlling Platform ...... 15 Analyzing Processes with ARIS PPM – APPM 1 ...... 15 NEW! APPM 4.1 Extended Analysis of Processes with ARIS PPM – APPM 2 ...... 16 Advanced Reporting with ARIS PPM – APPM 3 ...... 17 Internal Control Management (Sarbanes-Oxley Act) with ARIS Audit Manager – AA M ...... 18 Technical Expert Level Workshop s ...... 19 ARIS System Maintenance and Administration – AD M ...... 19 NEW! ARIS Report Script Customizin g – RS C ...... 20 NEW! ARIS Business Publishe r Administration and Configuration – AB P ...... 21 About IDS Scheer Academy – Your Points of Contac t ...... 22 General Information and Business Conditions ...... 23 Registratio n...... 24
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ARIS Product Training Concept – Develop your skills to Achieve Business Process Excellence
Modular training structure insures INTERMEDIATE LEVEL courses IDS Scheer therefore regards this as the right skill level to successfully introduce product modules that all the highest level in terms of accomplish your job require the basic skill level. These expertise. The comprehensive products of- fer proven methods and knowledge required is normally ARIS product training courses are of- functionalities in specific areas, such associated with project managers or fered for all ARIS Platform products. as, managing process costs using BPM competence centers. Depending on your company role, you ARIS Business Optimizer, designing The technical expert courses concen- may need to build up expertise and managing IT architectures using trate on the more technical aspects of covering several Platform products. ARIS IT Architect, and designing and ARIS Platform in terms of the overall implementing processes using ARIS IDS Scheer Academy courses are administration of the ARIS Business SOA Architect. struc tured around general skill levels Server. They also cover the and the Business Process Excellence EXPERT LEVEL can be divided into two configuration options of different Lifecycle – from strategy and design areas: solution expertise and technical tools, such as, the configuration of through to implementation and product expertise. ARIS reports, publishing solutions, controlling. and performance management The solution expert courses focus on solutions. Starting with BASIC LEVEL , the ARIS ARIS solutions that integrate different For your orientation, the knowledge Business Designer course covers the products within an end-to-end project requirements are stipulated for each general methodology and framework solution described by ARIS Value Engi- course and the level of expertise is of ARIS Platform and using the ARIS neering. The course content requires indicated using this graphic with the design tool. Other training courses at a good understanding of the ARIS respective level highlighted: this level provide the information re- methodology and the relevant ARIS quired to operate tools, such as, the products for the respective solution Basic Intermediate Expert Process Performance Manager and scenario. ARIS Audit Manager clients in your daily work as a process owner or risk manager.
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Defining and Managing Enterprise Strategies with ARIS Balanced Scorecard – ABSC
Strategic Corporate Planning using Benefits Course structure Key Performance Indicators The course will help you to apply the Method: Lecture, demonstration, In order to survive in an increasingly visibility of the ARIS repository to the hands-on the system exercises, dynamic market, enterprises must link strategic view of an enterprise. The discussion business processes to their evolving top- down approach – from strategy to Duration: 1 day corporate strategies. Balanced processes – will enable you to support score card (BSC) systems use management decision-making based trusted key per formance indicators on the content and relationships Course content genera ted in ARIS. You will learn all (KPIs) to sup port the management Concept of the balanced scorecard activity built around these strategies. neces sary modeling requirements for (BSC) as a management instrument setting up a BSC system in your ARIS BSC contains all the tools needed Designing a BSC system in ARIS for the design, implementation, mana- company using ARIS Balanced Reporting and analyzing a BSC gement, and realignment of a strategy Scorecard. system project. This software product enables Publishing the BSC system in your definition of both strategic corporate Requirements objectives and cause-and-effect intranet rela tionships across multiple Completion of the Business Process Additional methods in the strategic perspectives. As well as identifying Modeling with ARIS Business Designer environment strategic pro cesses, ARIS BSC (ABD) training course or equivalent provides reporting on all necessary knowledge.
performance indica tors and activities. Basic Intermediate Expert All balanced score- card elements can be analyzed using other ARIS tools. .
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Process Costing with ARIS Business Optimizer – ABO
Transparency for Process Planning Benefits Course structure and Process Cost Management Based on the process costing Method: Lecture, demonstration, To optimize processes, businesses scenario, this course provides an hands-on system exercises, dis- need meaningful data that provides introduction to the opportunities cussion insights into different aspects of a delivered by ARIS Strategy Platform. Duration: 2 days workflow. This data normally consists The course introduces the benefits of of key performance indicators (KPIs), process costing and introduces Course content which are derived from the operational possible Key Performance Indicators process. By combining process (KPIs) and calculation methods Overview ARIS Business Optimizer structures with KPIs, it is possible to which are supported by the new scenarios, objectives and benefits reach precise conclusions about standard rule set. The relationship Introduction to the concept of issues, such as, process costs and between ARIS Design Platform and ARIS Business Optimizer personnel requirements planning. ARIS Business Optimizer is Process Costing - Basics, KPIs, ARIS Business Optimizer is a Web- explained, focusing on business calculation methods based tool for process optimization process architecture and re- using KPIs. It delivers process transpa- commended ARIS methodology con- The business optimization process rency by modeling operational struc- ventions. Describing enterprise architectu ture and process organization, while The handling of ARIS Business Opti- res and structuring business pro also providing insights based on KPIs mizer is introduced using practical cesses using the ARIS methodo for IT and cost management activities. examples. The strength of the logy ARIS Business Optimizer helps users presen tation of the results is taught Preparing the ARIS Business to define best-practice procedures using new tables and reports. Optimizer database and make informed decisions. At the end of the course, you will be Evaluating processes with various able to use ARIS Business Optimizer key performance indicators to analyze your business processes Interpreting the evaluation results based on KPIs. using tables, charts and reports Improving business processes and Requirements performing what-if analysis and as-i s/to-be comparisons Completion of the Business Process Modeling with ARIS Business Designer (ABD) training course or equivalent knowledge. Basic Intermediate Expert
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Dynamic Simulation with ARIS Business Simulator – ABS
Analyzing and Optimizing Business ARIS Business Simulator is the Course structure pro fessional tool for dynamic Processes Method: Lecture, demonstration, analysis of business processes. How do you establish efficient hands-on system exercises, dis- Simulation of business processes processes? How do you identify cussion provides infor mation about the which process variants are better than executability of pro cesses, process Duration: 1 day others before they are actually weaknesses, and resource implemented? How do you know what bottlenecks. In the run-up to cost- resources are required to execute a Course content intensive process changes, the process or where bottlenecks will simulated process performance Objectives and application areas arise during process execution? indicators can be used to evaluate of business process simulation These questions can only be answered various alternatives and carry out Use of ARIS Business Simulator by analyzing the dynamic behavior of true-to-life benchmarking. The business simulation process processes. This is where ARIS Business Describe enterprise architectures Simulator comes into play, with its Benefits Web-based simulation of business and structuring business proces- The course covers possible application processes. By enabling evaluation of ses using the ARIS methodology scenarios for ARIS Business Simulator both executability and efficiency, the Performing process simulation and the procedure for simulating your software supports decision-making Interpretingsimulation results business processes. You will learn how in reengineering, benchmarking, and using animation, charts and to describe and configure process mo- resource planning. statistics dels to prepare for simulation. In ad- ARIS Business Simulator allows both di tion, you will learn how to conduct Improving business processes existing and new processes to be ana- simulation runs and interpret the re- lyzed and improved. The application sults. This will enable you to analyze collects a variety of information during and optimize your business processes a simulation run that enables the be- for better performance. havior of processes to be assessed. The results are presented in the form of statistics and charts. Data provided Requirements includes throughput and wait times, Completion of the Business Process costs, weaknesses, as well as Modeling with ARIS Business Desig- resour ce requirements and utilization. ner (ABD) training course or To eva-luate new processes, process equivalent knowledge. variants can be analyzed and the Basic Intermediate Expert resulting values optimized.
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Business Process Modeling with ARIS Business Designer – ABD
Enterprise-Wide Transparency as Benefits Course structure Key Success Factor for Business This course provides a basis for under- Method: Lecture, demonstration, Process Excellence standing the ARIS methodology and hands-on the system exercises , Before building or renovating a house, using the modeling components of discussion you would commission an architect to ARIS Platform, including ARIS Business Duration: 2 days draw up a blueprint to ensure that your Designer and ARIS Business Architect. expectations are met by the final At the end of the course, you will be Course content pro duct. Before asking an electrician able to structure and describe all rele- to put wires into the walls, you would vant information typically used in an Introduction to Business Process ask the architect to add this enterprise architecture framework. Management information to the plans so that the You will be familiar with describing The IDS Scheer Business Process electrician under- stands your complex business information in a Lifecycle requirements and knows where logical and understandable way using Modules of ARIS Business exactly to locate the outlets. The the ARIS methodology. You will also be Designer objectives and approach for Business able to use ARIS Business Designer Process Excellence are exactly the functionalities to facilitate modeling Modeling with ARIS Business same. ARIS Design Platform provides work. Designer: Creating library models answers to comparable questions in an and process models enterprise environment: Who does Testing and evaluation models what, in which order, what is achieved, Requirements Presenting and publishing models and what software systems are de- There are no requirements for this ployed? This makes it possible to course. iden tify organizational, structural, and tech- nical problems in workflows and Basic Intermediate Expert to un- lock improvement potential. Process models can be published worldwide for role-based access. ARIS Business Designer is the Web- based tool for get- ting started with end-to-end Business Process Management. ARIS Platform uses a central repository for maintaining all relevant information about the enterprise architecture. With its client- server architecture and enhanced user interface, ARIS Business Designer allows even non-technical users to de- sign professional business processes.
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Managing ARIS Projects with ARIS Business Architect – ABA
Successfully Set up and Manage Benefits Course structure ARIS-Based Projects At the end of the course, you will be Method: Lecture, demonstration, ARIS Business Architect is Web-based familiar with the key phases of an ARIS hands-on system exercises, and supports professional, enterprise- modeling project, and be able to imple- discussion wide Business Process Management ment and administer the ARIS project Duration: 2 days (BPM). It offers maximum flexibility for database with ARIS Business Archi- modeling, analyzing, and optimizing tect. You will also know how to check business processes and benefits from ARIS database content and ensure its Course content consistency. an intuitive user interface. The IDS Scheer ARIS Value Engineering solution ARIS Business Architect contains ex- Requirements Role concept for an ARIS mode- tensive functionality for administering Completion of the Business Process ling project databases, users, scripts, etc. Along- Modeling with ARIS Business Desig- ARIS configuration: Method con- side proven methods like event-driven ner (ABD) training course or figuration and filter, templates, process chains (EPCs), ARIS also sup- equivalent knowledge. ARIS Symbol Editor ports BPMN, BPEL, UML, and other Setting up the ARIS project data- architecture concepts, such as, DoDAF, Basic Intermediate Expert IT City Planning, and Zachman. The base: Process and model architec- conventions for the modeling tecture, ARIS group structure, user frame work you intend to apply are and access rights management fully Importing of database content: configurable using ARIS Business ARIS Merge Architect, including individual layout Measures for ensuring consis- templates and filters. Defining the con- tency of the ARIS database ventions is an important first step in Evaluations with ARIS: Search and any project before mapping the query, semantic checks, reports, information fragments, because the macros conventions ensure uniform content Change Management with ARIS in the ARIS repository. Business Architect
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Designing and Improving IT Architectures with ARIS IT Architect – ITA
Successfully Manage IT Complexity Benefits Course structure and Reduce IT Operation Costs This course covers detailed method Method: Lecture, demonstration, Corporate business processes are un- conventions for designing and mana- hands-on system exercises, dis- derpinned by complex IT environments, ging IT architectures that you can in- cussion but over time many of these stantly apply to your own work Duration: 1 day environments become increasingly envi ronment. You will be able to diverse and difficult to manage. success- fully build content in the Greater structure and transparency ARIS repo sitory and establish Course content relationships with content from other are required so that business-critical Introduction to IT architecture IT systems can be identified and architecture views. You will know management aligned with business processes. This how to address impor tant issues, Designing IT architectures using necessitates the cre ation of an such as, detecting system ARIS IT Architect enterprise architecture (EA). In turn, redundancy, identifying IT establishing an enterprise-wide IT requirements, creating IT system Reviewing important method as- architecture calls for a clearly struc- lifecycle reports, and analyzing the pects: Occurrence vs. definition tured, easy-to-understand description impact of business process changes level; general modeling conven- method that includes all the relevant on the rele- vant IT systems. tions and preparation of the pro- elements of current architecture ject database standards. Requirements Introducing ARIS struc tures and ARIS IT Architect provides all the models for IT architecture mana- Completion of the Business Process ele ments needed to build and gement, including the business Modeling with ARIS Business Desig- manage enterprise-wide IT process, organizational, informa- ner (ABD) training course or environments and synchronize them tion and application architecture equivalent knowledge. with business processes. This Managing IT architectures using ARIS IT Architect software product sup ports all the Basic Intermediate Expert necessary planning processes, from Introduction to functionalities such documenting and analyzing the as search & query, semantic checks existing architecture to esta blishing a and reports available in ARIS IT new architecture that is aligned with Architect business processes. Overview on publishing IT Archi- tectures using ARIS Business Publisher
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Implementing and Optimizing Process-Driven SAP Solutions with ARIS for SAP Netweaver – A4NW
To implement the business Benefits Course structure requirements derived from their At the end of this course, you will be Method: Lecture, demonstration, corporate strategy, companies need able to implement and optimize your hands-on system exercises, a fast and efficient way of mapping SAP solution in a consistent, discussion business pro- cesses and new structured, and process-oriented business concepts to the SAP Duration: 2 days manner. This will give you a clear solution. Developing a seamless, view of the relationship between your transparent value chain and de- corporate processes and the Course content signing the corresponding business configuration of your systems. Thanks processes is also a key requirement Overview of SAP NetWeaver and to the integrated use of ARIS for SAP for adopting SAP’s enterprise service- SAP Solution Manager NetWeaver and SAP Solution oriented architecture (enterprise SOA). Structure of SAP reference models Manager, you can ensure that your ARIS for SAP NetWeaver enables SAP implementation will be Introduction to functionality of enter prises to define business-driven documented according to consistent ARIS for SAP NetWeaver requirements from a process perspec- formal standards, from technical Initial Settings in ARIS for SAP tive. Requirements are mapped using design and configuration through to NetWeaver business process models and can be testing. enriched with all the necessary ARIS attributes in the SAP envi- addi tional information and subjected ronment to analysis. They can also provide a Requirements Overview of ARIS Value Enginee- com- mon language between business Completion of the Business Process ring (AVE) for SAP implementation and IT within the project. The Modeling with ARIS Business Modeling of technical require- bidirectional interface to SAP Solution Designer (ABD) training course or ments (BBP) Manager en- ables the models to be equivalent knowledge. Completion of ARIS reports in the SAP environ- constructed on the basis of SAP the Management of ARIS projects ment reference content for a process- with ARIS Business Architect (ABA) driven SAP solution. Procedure: Data Transfer ARIS course and basic SAP skills are Solution Manager They can be seamlessly integrated recommended. Basic knowledge of Reusing processes into SAP Solution Manager. These pro- SAP Solution Manager is desirable. cess models therefore represent an ARIS HR integration reporting important aid to making business deci- Basic Intermediate Expert Redocumentation sions, while also ensuring that the re- quired processes can be implemented ARIS – SAP XI in the SAP system. A special BPEL Extending BPM with services interface to SAP Exchange Infrastruc- (ESOA) ture (SAP XI) supports end-to-end integration of existing IT systems.
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Object-Oriented Modeling with ARIS UML Designer – AUD
From Process Models to Benefits Course content Executable Applications You will acquire the basic skills essen- ARIS method overview All business software serves the same tial to creating models with ARIS UML Process and object-oriented purpose: to provide the best possible Designer. The course is specially de- modeling concepts support for corporate processes. Close sig ned for systems analysts, software Modeling with ARIS (review of cooperation between user departments developers, and IT staff who use ARIS basic knowledge): Processes, and IT staff is therefore key to the suc- for requirements analysis and design organizational structure; occur- cess of software projects, whether they purposes. rence versus definition level involve adapting packaged software or developing custom solutions. UML (review of basic knowledge) Requirements and UML integration with ARIS To facilitate this kind of cooperation, Completion of the Business Process ARIS UML Designer combines UML modeling with ARIS Modeling with ARIS Business Desig- con ventional business process The UML package tree and global ner (ABD) training course or modeling with software development. settings equivalent knowledge. Basic The result is a seamless, integrated knowledge of object-oriented The stereotype concept approach to developing business principles and UML. Architectures and project proce- applications, covering every stage dures from process analysis to system Basic Intermediate Expert Data exchange and reporting design. ARIS UML Designer is the first tool to speak the language of business Course structure processes and that of software Method: Lecture, demonstration, development. Because it supports the hands-on system exercises, dis- entire software development process, cussion there is no need for extra steps outside this process. With ARIS UML Duration: 1 day Designer, all process modelers and UML modelers work with an integrated software pro duct. Users access process model data and UML content via a Web browser, thereby enabling processing and change management within a multi-user envi- ronment.
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Service-Enabling of Processes with ARIS SOA Architect – ASOA
Business Processes as the Basis Benefits Course structure for a Business-Driven SOA At the end of the course, you will be Method: Lecture, demonstration, A service-oriented architecture (SOA) aware of the benefits provided by SOAs hands-on system exercises, dis- starts and ends with a company’s busi- and be able to implement a SOA using cussion ness processes. Enterprises can only the ARIS SOA methodology. You will Duration: 2 days adapt quickly to new market know the relevant SOA artifacts at requirements if their business dif ferent levels of abstraction and the processes are properly modeled and steps needed to define a service. You Course content will be familiar with the import and ex- then translated into technical services Introduction to Business Process in a structured fashion. ARIS SOA port functionalities for various Management & SOA Architect enables users to design an standards, such as, BPEL, WSDL, Overview on the basic SOA SOA based on the business XML, XMI, and XSD. You will have concept processes deployed in the various refreshed your basic XML departments. The Service Browser knowledge. You will understand the Brief introduction to the ARIS in ARIS SOA Architect makes it easy fundamental touch points of SOA and methodology to identify services for automating UML and be familiar with the basics of From process design to process business activities. Because services ARIS UML Designer. execution – a detailed walk tho- are linked to business activities in the rough of IDS Scheer´s proven 10- ARIS process model, executable BPEL Requirements step-procedure model processes can be generated Workflow patterns automatically. After the BPEL Completion of the Business Process Modeling with ARIS Business Designer Introduction to integrated struc- processes have been exported, they tures in process models can be implemented and executed on (ABD) training course or equivalent UML Modeling with ARIS SOA plat forms, such as, Oracle Process know-ledge. Basic knowledge of the Architect Mana-ger, IBM WebSphere, BEA BPEL, WSDL XSD, and UML standards. WebLogic, and SAP XI. Combining Basic Intermediate Expert the business and systems layers of an SOA in ARIS reveals interdependencies and allows informed intervention. One mouse- click shows which service is used in which processes. Thus, if a service fails, there is a way to find out fast which business process is impacted and who needs to be informed with regard to the commercial and IT res- ponsibility. An SOA therefore ends as it begins—by supporting business processes.
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Analyzing Processes with ARIS PPM – APPM1
ARIS PPM 4.1 – Discover the Benefits Course content Secret of Successful Process This course outlines the basic PPM Management – Overview Managers! principles and procedural model of ARIS PPM – Introduction process performance management. ARIS PPM is a patented software solu- Graphical user interface – You will learn how to apply tion for measuring, analyzing and navigation visualizing live business processes. predefined performance dashboards, management views, Analysis components ARIS PPM enterprise dashboards and reports, as well as how to (KPIs, dimensions, filters, provide a unified view of processes, configure your own initial analyses. display settings) asso ciated key performance Analysis development indicators (KPIs), and achievement Using a running example (sales of business objectives. They provide processes), you will conduct a Favorites a coherent starting point for various complete root-cause analysis. Performance Analysis & Optimi- in-depth im-pact analyses of process Starting with KPI evaluation zation Process (process cycle time, delivery performance. Process mining makes Presentation of results – performance, etc.), you will then it possible to automatically identify how to apply: factors that in- fluence specific KPIs, identify the factors impacting – Enterprise dashboards monitoring keeps an eye on processes individual KPIs (sales organization, – Management views that are not fulfil ling objectives, while customer, material, etc.), and – Reports process chains and communication proceed to in-depth views of graphs reveal pro cess-related and processes during execution What? – KPI evaluation and organizational beha vior patterns and (feedback loops, execution path assessment show individual pro cesses in the complexity and probability, etc.). How? – Identifying influencing course of execution. In- tuitive factors Why & Who? – Identifying the navigation enables simple and Requirements flexible configuration of charts and process structure None tables showing KPI values, etc.
By measuring KPIs and drilling down to Basic Intermediate Expert underlying processes, ARIS PPM pro vides an objective decision-making tool at both the strategic and Course structure operational level, paving the way for Method: Lecture, demonstration, continuous process improvement hands-on system exercises, from the busi ness perspective. As the discussion saying goes, nothing can be improved unless it has been measured! Duration: 1 day
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Extended Analysis of Processes with ARIS PPM – APPM2
Utilize the Advanced Benefits Course structure Functionalities of ARIS PPM 4.1 to This course briefly reviews the content Method: Lecture, demonstration, Analyze Your Processes covered by APPM1. Using this as a hands-on system exercises, dis- basis, you will learn about more ad- cussion van ced process analysis techniques, Duration: 1 day including process monitoring, process mining, ABC analysis, and organizational analysis. In addition, Course content you will fami liarize yourself with ARIS PPM – Briefing administration tasks (user Review APPM 1 course management, etc.). ARIS PPM – quick start Using a running example (sales pro cesses), you will conduct a Performance Analysis & Optimi- complete root-cause analysis. zation Process Starting with KPI evaluation, you will What? – KPI evaluation then identify fac tors that impact – Managing planned and alarm process efficiency, and proceed to values an in-depth view of organizational – Monitoring communication patterns. You will learn – User-defined (online) KPIs how advanced process analysis How? – Identifying influen- techniques can be used to drill down cing factors from KPIs (delivery performance, etc.) – Top-flop evaluation to important dimension factors (sales – Process mining organization, customer, material, etc.) – ABC analysis and communication patterns (who Why & Who? – Identifying the does what, who delegates to whom?). organizational structure – Organizational analysis Requirements ARIS PPM administration Completion of the APPM1 course. – User management, access privileges etc. Basic Intermediate Expert – Overview ARIS PPM go-live and productive phase
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Advanced Reporting with ARIS PPM – APPM3
Prepare Custom Analyses and Re- Benefits Course structure ports for Impressive Performance This course is aimed at managers and Method: Lecture, demonstration, Dashboards with ARIS PPM 4.1 decision-makers and provides a hands-on system exercises , comprehensive overview of how to discussion customize management views, Duration: 1 day reports, and enterprise dashboards. It describes how to consolidate various Course content predefined analyses and corresponding filter settings within a management ARIS PPM – Briefing view. You will also learn how to Review APPM 1/ 2 courses com bine predefined analyses within a ARIS PPM – quick start PDF- based report. Performance Presentation of results – dashboards facilitate unified views of customizing of: hierarchical processes, associated KPIs, and achie vement of business Management views objectives. You will discover how to Performance dashboards put all these items together using a Summary, Outlook, Q & As performance dash board. All customizing activities use sophisti cated generation engines (graphical editor, WYSIWYG principle).
Requirements Completion of the APPM1 course. Completion of the APMM2 course is recommended.
Basic Intermediate Expert
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Internal Control Management (Sarbanes-Oxley Act) with ARIS Audit Manager – AAM
The Workflow-Based Test Benefits Course structure Environment of the ARIS Solution At the end of this workshop, you will Method: Lecture, demonstration, for GRC be able to document internal controls hands-on system exercises , Organizations need to ensure – and with process orientation and perform discussion be able to demonstrate – that their the necessary tests of the controls. In Duration: 1 day workflows meet a wide range of legal addition, you will know how to identify, requirements and standards. The ARIS document, and evaluate your SOX Solution for GRC from IDS Scheer Section 404-relevant corporate Course content processes and internal controls offers customers a software tool for Introduction to AAM 3.0 integrating current and future using ARIS Business Designer and Testing and valuation compliance requirements into their ARIS Audit Manager. You will be Deficiency management business processes. able to evaluate your processes and internal controls using standard Sign-Off management ARIS Audit Manager is an intuitive soft- reports and analyses. Overall, you ware product that helps users to con- Survey management will benefit from a proven procedure duct tests by providing a AAM administration functio- for efficient compliance with SOX correspon ding workflow and all the nalities Section 404 using ARIS. relevant information. It enables Navigating in the AAM modules organizations to carry out the necessary compliance activity with Requirements maximum efficiency and can easily be extended to accommo date new None – basic ARIS knowledge method legislation or standards. ARIS Audit helpful but not crucial. Manager is part of the ARIS Solution for GRC. Basic Intermediate Expert
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Technical Expert Level Workshop: ARIS System Maintenance and Administration – ADM
Benefits Course structure Workshop content
At the end of this course, you will be Method: Lecture, demonstration, The content is adapted to participants’ able to perform all essential hands-on system exercises, dis- specific requirements. Our consultants installa tion, maintenance, and cussion will get in touch with you before the administration activities in the ARIS Duration: 1 day course in order to define the agenda. environment. You will know how to The following items are typically co- identify error sour ces without vered: Requirements assistance and be able to work out Technical configuration of the solutions to problems arising during Knowledge of technical administration ARIS Design Platform the installation and maintenance of of Windows; knowledge of networks Installation scenarios ARIS. (TC P/IP); basic ARIS knowledge ad- (LAN, WAN, scaling) vantageous. Supported database systems Windows and Web client Basic Intermediate Expert Installing the system Setting up and configuring the application server Setting up and configuring the various clients Setting up and configuring the database Managing the systems in a multi- user environment Operating a Microsoft-based application server Maintenance tasks (e.g., backup, recovery)
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ARIS Report Script Customizing – RSC
ARIS Reporting enables you to Benefits Course structure evaluate and change database At the end of this workshop, you will Method: Lecture, demonstration, content, e.g., by running be able to analyze and edit information hands-on system exercises, dis- calculations on your models or from your own company processes to cussion entering attribute values in your suit your requirements. You can do this database. Duration: 1 day with the standard ARIS evaluation re- ports or by writing your own report scripts using the Report Wizar d/ Script Workshop content Editor. The content is adapted to participants’ specific requirements. Our consultants Requirements will get in touch with you before the course in order to define the agenda. Basic ARIS knowledge, JavaScript The following items are typically (main focus), and Visual Basic covered: programming knowledge. ARIS methodology
Basic Intermediate Expert General overview Evaluation filters ARIS Report Function Library ARIS Report Development ARIS Report Wizard Sample reports Tips and tricks
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ARIS Business Publisher Administration and Configuration – ABP
With ARIS Business Publisher, you Benefits Course structure can access your business processes At the end of this workshop, you will Method: Lecture, demonstration, wherever you are at the click of a be able to publish your company hands-on system exercises, mouse. Distances and time zones are processes on your intranet, for discussion no longer important. Whatever your example, so that they can be Duration: 1 day location, you can quickly access the accessed by all employees of the required process information based company. on your position or role. Workshop content Requirements The content is adapted to participants’ Basic knowledge of ARIS framework specific requirements. Our consultants and methodology essential. will get in touch with you before the course in order to define the agenda. Basic Intermediate Expert The following items are typically covered: Overview of ARIS Business Publisher Configuring ARIS Business Publisher Principles of custom product configuration Tips and tricks Presentation of complex, custom ARIS Business Publisher appli- cations
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About IDS Scheer Academy – Your Points of Contact
IDS Scheer Academy offers extensive services for developing and expanding process management in your company, as set out below.
Public Training Courses In-House Training Courses, Work- Customized ARIS Solutions Our public training courses cover the shops and Coaching We offer a partnership to you for con- following areas: For your individual qualification ception and implementation of Business Process Strategy requirements, we offer complete individual solutions in the ARIS solutions and tailored services. Our product en-vironment. Based on your Business Process Design customer services include individually unique pro ject requirements, we Business Process Implementation adapted in-house seminars, custom team with you to devise possible Business Process Controlling workshops, and on-site coaching. solution scenarios so that you can Our competent and experienced choose the solution that best suits trainers deliver a broad range of your needs. training programs based on these topics.
Questions? Need a personalized training? Contact your local ARIS Academy. Visit www.ids-scheer.com/academy.
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General Information and Business Conditions
Registration and confirmation Cancellation or change of regis- Prices Registration must be made in writing tration The published course prices are net of by post, fax, e-mail, or online. Registra- Customers can cancel or reschedule sales tax. The listed prices are per par- tions received by IDS Scheer are their participation in a training course ticipant and include training materials, processed in the order in which they without penalty no later than 14 lunch, and refreshments. are received. Orders are confirmed in calen dar days before the writing soon after receipt, at which contractually ag-reed course date. If Certificates of attendance point the order becomes binding. customers cancel within 14 calendar days before the start of the course, We issue certificates to confirm they must pay the course fee in full. participation in our events. Hotel and arrival However, customers may then You will receive our list of participate in the course within a Invoicing recommen ded hotels and a map giving period specified by IDS Scheer with- Unless otherwise agreed, invoices are directions to the location of the event out further payment. along with registration confirmation. issued after the course. Invoices are You are res-ponsible for making your payable within 14 days of the invoice reservations and for your travel costs Cancellation of course date, net terms. and accommodation costs. If the training course is canceled due to trainer illness, force majeure, or Place of jurisdiction and applicable other circumstances or events beyond Cancellation of course law the control of the organizer, customers If the IDS Scheer customer is a IDS Scheer reserves the right to cannot assert any claim regarding the business person, legal entity under change or cancel course dates. If performance of the event. In such public law, or public legal body, the IDS Scheer cancels a course, cases, the organizer shall not be res- following stipulation applies with custo mers will be informed in writing ponsible for the reimbursement of regard to all disputes arising from the at least 7 calendar days before the travel or accommodation costs, or training cour-se contract: The place of scheduled start of the course. other consequent losses. The jurisdiction is the office of the IDS organizer is only liable for the Scheer subsidiary with whom the cancellation of a course if this is Training times contract was concluded. caused intentionally or through gross Course days begin regularly at 9.00 a.m. negligence. and end at around 5.00 p.m. However, Severability when events last more than one day, the first day begins at 10.00 a.m. Course content and preconditions If any provisions of this contract are held to be void or invalid in whole or Trainers will deliver the course content part, or should the contract contain any described in the catalog, provided this Training materials gaps, the remaining provisions shall be is possible given the participants’ level All attendees receive printed unimpaired. The invalid provision shall of knowledge. To meet our high quality docu mentation for their course at the be replaced by such provision as comes course standards and ensure that start of our public training sessions. closest to the meaning and intention of knowledge is acquired by participants The prin-ted and digital course the invalid provision. In the event of any in the best possible way, our trainers documen ta tion and software provided gaps, a provision is considered to apply can adapt course content to suit the must not be copied or otherwise that corresponds to what would needs of the group where required. reproduced. pro bably have been agreed in Participants are requested to accordance with the meaning and familiarize themselves with the intention of this contract, had the training course requirements before partners contemplated the eventuality registration. prior to concluding the contract.
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IDS Scheer AG
Headquarters Altenkesseler Str. 17 66115 Saarbruecken Phone: 49 681 210-0 Fax: 49 681 210-1000 E-mail: [email protected]
© Copyright IDS Scheer AG, Saarbruecken, 2007. All rights reserved. The contents of this document are subject to copyright. Any changes, modifications, additions or amendments require prior written consent from IDS Scheer AG, Saarbrücken. Reproduction in any form is only permitted on the condition that the copyright notice remains on the actual document. Publication or translation in any form requires prior written consent from IDS Scheer AG, Saarbruecken. “ARIS”, “IDS”, “ProcessWorld”, “PPM”, ARIS with Platform symbol and Y symbol are trademarks or registered trademarks of IDS Scheer AG in Germany and in many other countries worldwide. “SAP NetWeaver” is a trademark of SAP AG, Walldorf. All other trademarks are the property of their respective owners.
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