GIVE. WHERE YOU LIVE. Anmore

GIVE. WHERE YOU LIVE. Anmore . Belcarra . Coquitlam . Port Coquitlam . Port Moody “This is my community - I was born and raised here and for the past 17 years, my family and I have called it our home. Eagle Ridge Hospital is my hospital for many important reasons. It is the place that cares for my family, friends and neighbours – all of the faces that make my community complete. It is also where I hang my professional hat every day, in the Emergency Department, where I am so proud to also care for those same faces and so many more. It is a joy and a privilege to donate; to give where I live.” ~ Dr. Mike Mostrenko Dr. Mike Mostrenko and his son William, fishing off the dock at Emergency Physician Belcarra. Learn more — erhf.ca/hearthands Eagle Ridge Hospital Thank you for your support. Your dollars stay right here in our community, helping to save lives. A few of the many highlights so far in 2018: We received some amazing transformational • 175 breast cancer survivors were treated in the gifts supporting the expansion of our Areola Tattoo Clinic; a clinic funded 100% by Emergency Department, Cardiology and donors. Community Outpatient Services: • 15 children living in low income families received • Sharon Perry and her family donated $1,000,000 the gift of hearing through our Hearing for Kids in memory of Bruce Kehler (husband, dad, Program. papa) to ensure Cardiac services at Eagle Ridge Hospital grow and expand to meet the • Patients of the Tri-Cities Dialysis Unit received increasing cardiac needs of our community. 19 new comfort stations and televisions to make their four hour treatments more comfortable. • Eagle Ridge Hospital’s Auxiliary donated $250,000 to ensure there is more waiting room • 30 youth between 6 – 18 years of age who are space for patients and their loved ones in dealing with mental health challenges were what will be the newly expanded Emergency given access to Yoga classes to help with stress Department. reduction and being mindful. • 75 residents living with mental health challenges • Port Moody Firefighters’ Charitable Society at the Cottonwood, Connelly and Cypress Lodges donated $150,000 to provide a much needed participated in off-site day trips because of a second resuscitation room in the soon to be Hopes and Dreams Fund set up by Phoenix Truck expanded Emergency Department. & Crane. This holiday season, please GIVE. WHERE YOU LIVE. Make a gift that will save lives by transforming the level of health care at your community hospital. Donate today at: erhf.ca/ways-to-donate 475 Guildford Way, Port Moody, BC erhf.ca 604.469.3128 Follow Us .

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AUTHORIZATION for the RELEASE of HEALTH RECORDS Please Fax Or Mail Your Completed Request to Each Hospital/Facility You Are Requesting Records From
AUTHORIZATION FOR THE RELEASE OF HEALTH RECORDS Please fax or mail your completed request to each hospital/facility you are requesting records from. ATTENTION: Health Information Management, Release of Information Office Part 1. Patient / Resident Information LAST NAME OF PATIENT FIRST NAME ALSO KNOWN AS / ALIAS MAILING ADDRESS CITY / PROVINCE / COUNTRY POSTAL CODE TELEPHONE NO. (INCLUDING AREA CODE) DATE OF BIRTH DAY | MONTH | YEAR PERSONAL HEALTH NUMBER (CARECARD) | | Part 2. Records Requested HOSPITAL(S)/FACILITY: □ VISIT SUMMARY □ EMERGENCY VISIT INFORMATION □ DIAGNOSTIC REPORTS (LAB/RADIOLOGY) □ PROOF OF VISIT □ OUTPATIENT □ OTHER (PLEASE SPECIFY): (fees may apply) DATE(S) OF RECORDS REQUESTED: ______________________ TO ___________________________________________ If you do not know exact dates please provide your best estimate Part 3. Person Receiving Records □ MYSELF OR □ NAME OF PERSON RECEIVING THE RECORDS NAME OF COMPANY OR ORGANIZATION (IF APPLICABLE) (LAST, FIRST) MAILING ADDRESS CITY / PROVINCE / COUNTRY POSTAL CODE TELEPHONE NO. (INCLUDING AREA CODE) RECORDS TO BE: □ MAILED □ PICKED UP (Picture ID Required) Part 4. Patient Authorization (12 years of age or older) I, the patient, authorize the Hospital(s)/Facility to release the records requested to the person named in the “Person Receiving Records” section. SIGNATURE OF PATIENT: ___________________________________________ DATE SIGNED: ____________________________ Part 5. Authorization on behalf of Patient (Please complete page 2 of form) (If patient is under 12 years of age or unable to authorize the release of personal information.) By signing below I confirm that I have legal authority to act on behalf of the patient and I hereby authorize the Hospital(s)/Facility to release the records requested to the person named in the “Person Receiving Records” section.
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Please Fax Or Mail Your Request to Each Hospital/Facility You Are Requesting Records from Attention: Health Information Management, Release of Information Office
PLEASE FAX OR MAIL YOUR REQUEST TO EACH HOSPITAL/FACILITY YOU ARE REQUESTING RECORDS FROM ATTENTION: HEALTH INFORMATION MANAGEMENT, RELEASE OF INFORMATION OFFICE Abbotsford Regional Hospital Eagle Ridge Hospital 32900 Marshall Rd, Abbotsford, BC V2S 0C2 475 Guildford Way, Port Moody, BC V3H 3W9 Fax: (604) 851-4902 Tel: (604) 851-4700, Ext 646790 Fax: (604) 469-3205 Tel: (604) 469-3239 BC Children’s Hospital and BC Women’s Hospital Forensic Psychiatric Hospital 4500 Oak St, Vancouver, BC V6H 3V5 70 Colony Farm Rd, Coquitlam, BC V3C 5X9 Fax: (604) 875-2292 Tel: (604) 875-2915 Fax: (604) 523-7897 Tel: (604) 524-7732 BC Women’s Health Centre Fraser Canyon Hospital F2-4500 Oak St, Vancouver, BC V6H 3N1 1275 7 Ave, Hope, BC V0X 1L4 Fax: (604) 875-3136 Tel: (604) 875-3669/3670 Fax: (604) 860-7716 Tel: (604) 860-7728 BCCA – Abbotsford GF Strong Rehab Centre 32900 Marshall Rd, Abbotsford, BC V2S 0C2 4255 Laurel St, Vancouver, BC V5Z 2G9 Fax: (604) 851-4738 Tel: (604) 851-4710, Ext 645176 Fax: (604) 731-5091 Tel: (604) 714-4158 BCCA – Fraser Valley Holy Family Hospital (c/o St. Paul’s Hospital) 13750 96 Ave, Surrey, BC V3V 1Z2 1081 Burrard St, Vancouver, BC V6Z 1Y6 Fax: (604) 930-4096 Tel: (604) 930-4073 Fax: (604) 806-9015 Tel: (604) 806-8099 BCCA – Kelowna Langley Memorial Hospital 399 Royal Ave, Kelowna, BC V1Y 5L3 22051 Fraser Hwy, Langley, BC V3A 4H4 Fax: (250) 712-3977 Tel: (250) 712-3900 Fax: (604) 533-6458 Tel: (604) 534-4121, Ext 745272 If your last name starts with A-L, Ext 686822 If your last name starts with M-Z, Ext 686814 Lion’s Gate Hospital 231 E.
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Report to the Community Fiscal Period April 1, 2019 – March 31, 2020
REPORT TO THE COMMUNITY FISCAL PERIOD APRIL 1, 2019 – MARCH 31, 2020 ENHANCING HEALTH CARE SERVICES IN THE TRI-CITIES REGION THROUGH PHILANTHROPY & ADVOCACY. EXCEPTIONAL COMMUNITY | OUTSTANDING CARE TRANSFORMING COMMUNITY HEALTHCARE. WHEN YOU NEED US. LOCATION IS EVERYTHING. WITH YOUR SUPPORT. A MESSAGE FROM EAGLE RIDGE HOSPITAL FOUNDATION’S COMMUNITY OUTPATIENT SERVICES OPENS TO PATIENTS AT ERH EXECUTIVE DIRECTOR, CHARLENE GIOVANNETTI-KING What an incredible year it’s been for Eagle Ridge Hospital Foundation Community Outpatient Services (COS) is an integral part of our hospital – designed for the treatment and diagnosis (ERHF), thanks to you, our exceptional community of donors, sponsors of patients in four key areas: Wound Care, Rapid Access Clinics (i.e. Psychiatry, Infectious Disease, Neurology, Internal and volunteers – THANK YOU for your support! Medicine and Respiratory), IV Therapy (i.e. Iron, Blood and IVIG) and Medical Daycare. The increased demand for outpatient services at ERH, combined with the population growth in the Tri-Cities, highlighted the fact that the This past year was not only exciting, it was unique, especially in how former space housing COS was undersized and overcrowded. Given these patients often require regular visits to it ended. Some highlights from the year include the start of phase our hospital, their care and comfort is paramount. The new COS space at ERH has enabled increased efficiencies, one of construction on the expansion of Eagle Ridge Hospital (ERH). capacity and improved patient outcomes. With 50% more treatment spaces, patients receive quicker follow-up, close Work progressed quickly through the summer of 2019 and resulted in to home, rather than having to travel to see specialists, all with the goal of promoting better healing.
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Trauma Services BC a Service of the Provincial Health Services Authority Contents
2015 ANNUAL REPORT Trauma Services BC A service of the Provincial Health Services Authority Contents 3 Foreword 4 Overview 5 BC’s system of organized trauma care 6 Trauma Services BC 7 Vision for BC’s trauma system 8 Governance 9 Trauma Services BC council 10 Strategic plan (2014-2016) 11 Partnerships & collaborations 12 BC Trauma Registry 13 Overview 14 Registry data quality monitoring 15 BC Trauma Registry operations 16 Key achievements 17 Future plans 18 Mechanism of Injury – Provincial overview 19 Regional health authority and partners trauma program report 20 Fraser Health 22 Interior Health 24 Island Health 26 Northern Health 28 Vancouver Coastal Health 30 BC Children’s Hospital 32 Special initiatives 33 Specialist Services Committee Project 34 Performance monitoring & evaluation plan 36 Accreditation Canada Trauma Distinction program 38 Looking forward 40 References and photo credits 42 Appendices 43 Appendix 1 – Inclusion/exclusion criteria for the BC Trauma Registry 44 Appendix 2 – Data quality 46 Appendix 3 – BC trauma program membership Foreword The 2015 annual report describes events and activities Our editor “in-situ” Mr. Beide Bekele, Trauma Services that took place within the calendar year supported by BC’s project manager, who discretely pushed us data from 2013/14. 2015 has been an exciting year of on timelines, content and continuity while working acquisition and building infrastructure for Trauma Services with our graphic artist, Mr. Ernest Stelzer, and PHSA BC with a strategic focus on advancing: communications, all of whom contributed to the look • Optimal service delivery for BC residents reflected in and tone of the report.
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NEWS RELEASE for Immediate Release Ministry of Health 2019HLTH0012-000050 Fraser Health Jan
NEWS RELEASE For Immediate Release Ministry of Health 2019HLTH0012-000050 Fraser Health Jan. 18, 2019 Work starts on new emergency department at Eagle Ridge Hospital PORT MOODY – Better emergency care for people in the Tri-Cities area is on the way as construction work begins on a new emergency department at Eagle Ridge Hospital. “Our government is making the investment for an expanded emergency department at Eagle Ridge Hospital that will meet the needs of the growing Tri-Cities population,” said Adrian Dix, Minister of Health. “We are treating emergency care in this region as a priority, so people will be able to receive health-care services in a state-of-the-art facility, and health-care workers will have the room they need to help patients get better, quicker.” The provincial government is investing $22.6 million through the regional health authority in the emergency department expansion. The Eagle Ridge Hospital Foundation is providing an additional $5 million. The prior plan for the project, announced March 29, 2017, left unresolved questions about the Province's share of the funding. The expansion will more than double the number of patient treatment spaces in the emergency department from 19 to 39. Construction is expected to be complete in late 2020. The work will include four new isolation rooms to support improved infection-control measures as well as two new trauma resuscitation bays. Walk-in patients and ambulances will have separate entrances. An area will be designated for chemical decontamination. When Eagle Ridge Hospital opened almost 35 years ago, the hospital’s emergency department had about 20,000 patient visits per year.
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The Eagle Ridge Hospital Foundation
Financial Statements of THE EAGLE RIDGE HOSPITAL FOUNDATION Year ended March 31, 2017 APPROVED - June 14, 2017 KPMG LLP Metro Tower I 4710 Kingsway, Suite 2400 Burnaby BC V5H 4M2 Canada Telephone (604) 527-3600 Fax (604) 527-3636 INDEPENDENT AUDITORS' REPORT To the Directors of Eagle Ridge Hospital Foundation We have audited the accompanying financial statements of Eagle Ridge Hospital Foundation, which comprise the statement of financial position as at March 31, 2017, the statements of operations, changes in net assets and cash flows for the year then ended, and notes, comprising a summary of significant accounting policies and other explanatory information. Management's Responsibility for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with Canadian accounting standards for not-for-profit organizations, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. Auditors’ Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on our judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error.
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Tier 1 (General Health Care Services) Tier 2 (Basic Stroke Services) Tier
Vancouver Coastal/ Colour Legend: Interior Health Sites Northern Health Sites Fraser Health Sites Vancouver Island Sites Providence Health Sites Chemainus Health Urgent Care Fraser Canyon Cormorant Island HCC Mission Memorial 100 Mile House District General Hospital Lady Minto Hospital Alexis Creek Health Centre Tier 1 Ladysmith Urgent Care Bella Coola Hospital Arrow Lakes Hospital CT Scanner? NO (General Health Port Alice Health Centre Pemberton Health Centre Ashcroft Hospital & CHC Care Services) Port Hardy Hospital R.W. Large Hospital Barriere Health Centre Port McNeill & District Hospital Squamish Hospital Boundary Hospital Tofino General Hospital UBC Hospital Castlegar & District CHC Chase Health Centre Clinton Health & Wellness Centre Atlin Health Centre YES Creston Valley Hospital Bulkley Valley Hospital Dr. Helmcken Memorial Hospital Chetwynd General Hospital Elkford Health Care Centre Fort Nelson Hospital Elk Valley Hospital Fraser Lake CHC Golden & District Hospital Granisle CHC Invermere & District Hospital Houston Health Centre Kaslo Primary Health Services Hudson’s Hope Health Centre Kimberley Health Centre Kitimat General Hospital Lillooett Hospital Lakes District Hospital Logan Lake Health Centre Mackenzie & District Hospital & Health Centre Nicola Valley Hospital McBride and District Hospital Princeton General Hospital Northern Haida Gwaii Hospital & Health Centre Queen Victoria Hospital Queen Charlotte City Health Centre Rock Creek Health Centre St. John Hospital Slocan CHC Stewart Health Centre South Okanagan General
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New Westminster Health Services Community Profile
New Westminster Health Services Community Profile Presented by: Darlene MacKinnon, Executive Director Royal Columbian Hospital Dr. Winston Gittens, Site Medical Director June 14, 2017 Royal Columbian Hospital Lisa Zetes-Zanatta Executive Director, New Westminster, Tri-Cities Communities and Eagle Ridge Hospital The Community We Serve • City of New Westminster • Population: 70,996 people (2014) • 11% population growth is expected by 2024 • 53% growth in our aging population (65+ years old) by 2024 Data source: BC Stats and Fraser Health’s Community Health Atlas Health Status My Health My Community, 2013-14 Survey (self-reported) Fraser Health New Westminster (n = 15,427) (n =1,085) General health (excellent/very good) 47.5% 46.0% Mental health (excellent/very good) 58.8% 57.1% Obesity (BMI 30+) 27.2% 26.8% High blood pressure 19.5% 19.2% Heart disease 5.0% 4.7% Chronic breathing condition 7.3% 7.9% Cancer (lung, breast, prostate, colorectal) 3.0% 3.2% Diabetes 8.8% 10.8% Mood or anxiety disorder 16.7% 20.7% New Westminster New Westminster Community Services (2016/17) Community Services Offered • 170 Fraser Health operated residential • Home Care Nursing care beds • Home Support Services • 237 Contracted residential care beds • Transitional Care • 17,770 Home Health visits • Specialized Palliative Care Team • 1 Home Health Office • Residential Care • Long Term Care Case Management Service Volumes (fiscal year) • Rapid response services • Home Care Nurses provided 13,078 visits to 649 clients • Case Managers provided 2,776 visits to 717
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Fraser Valley Rotation (FVR) (Burnaby General Hospital, Surrey Memorial Hospital, Royal Columbian Hospital, Eagle Ridge Hospital
THE UNIVERSITY OF BRITISH COLUMBIA Department of Urologic Sciences Faculty of Medicine Gordon & Leslie Diamond Health Care Centre Level 6, 2775 Laurel Street Vancouver, BC, Canada V5Z 1M9 Tel: (604) 875-4301 Fax: (604) 875-4637 Fraser Valley Rotation (FVR) (Burnaby General Hospital, Surrey Memorial Hospital, Royal Columbian Hospital, Eagle Ridge Hospital) Rotation Goals & Objectives Preamble: General Objectives The elective at FVR provides training in both pediatric and adult general and specialty urology. There is a particular emphasis on laparoscopic, genitourinary reconstructive surgery for renal and pelvic disorders. There is also training in broad-based, general urologic practice including uro- oncology, reconstructive surgery for male/female incontinence, benign prostatic diseases, congenital reconstruction, and men’s health. The resident will be evaluated according to the goals and objectives appropriate for his/her level. The “elective” at FVR is better described as a longitudinal experience. A resident will typically spend one or more elective blocks in a senior role. An ITER will be issued at the end of each block and the resident will utilize these rotations in order to amass ongoing competencies required for progressive achievement in the Program. It should be recognized that much of the teaching during this elective will occur during, or a result of, direct patient care. The resident will recognize that their own education is intricately linked to delivery of patient care and that, through service, their education will be optimized. SPH/MSJ Goals and Objectives This document refers to the RCPSC Objectives of Training in Urology (2009) Locations Burnaby General Hospital is located in Burnaby, British Columbia and is a large 314 bed community hospital affiliated with UBC.
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Burnaby Hospital Report
Burnaby Hospital Community Consultation Committee Citizen Report November 2012 Burnaby Hospital Community Consultation Committee ʹ Citizen Report ʹ November 2012 Table of Contents 1. Table of Contents page 1 2. Acknowledgements from Committee Chair, MLA Harry Bloy page 3 3. Acknowledgements from Citizen Chair, Pamela Gardner page 5 4. Acknowledgements from Committee Spokesperson, Dr. David Jones page 6 5. Introduction page 7 6. Committee Mandate and Terms of Reference page 9 7. Assessment of Healthcare Needs page 12 8. Improving Healthcare Outcomes page 23 9. Needs for Burnaby Hospital Going Forward page 25 10. Conclusion page 28 11. Key Quotes from Presenters to the Committee page 30 12. Burnaby Hospital Community Consultation Committee Members page 40 13. List of Public Meetings and Open Forums page 43 14. Committee Terms of Reference page 44 15. Appendices: A. Written Submissions and Presentations (listed below) page 46 i. C. difficile letter to FHA submitted by Dr. David Jones page 47 ii. Robert Sondergaard page 58 iii. Dr. Ross Horton page 60 iv. Nick Kvenich page 66 v. Burnaby Hospice Society (Bonnie Stableford) page 69 vi. Gavin C. E. Stuart, Dean, Faculty of Medicine, UBC page 73 vii. Burnaby Hospital RNs page 75 1 Burnaby Hospital Community Consultation Committee ʹ Citizen Report ʹ November 2012 viii. Dr. Kathy Hsu page 78 ix. Carol Warnat page 85 x. Mel Shelley page 87 xi. Lisa Hegler, RN page 89 xii. Dr. Jeanne Ganry, Hospitalist at Burnaby Hospital page 91 xiii. Jean-Claude Ndungutse page 92 xiv. Pamela Cawley, Dean Health Sciences, Douglas College page 93 xv.
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PATH Unit Patient Assessment and Transition to Home
What you will need to bring: PATH Units in Fraser Health Appropriate footwear/street clothes Abbotsford Regional Hospital Toothbrush/Toothpaste/Denture 604 - 851-4849 cleaner / Shaving equipment Comb / Brush / Deodorant Burnaby Hospital 604 - 434-4211 Personal unscented creams or lotions Chilliwack General Hospital 604-795-4141 Special pillow or blanket Delta Hospital 604-946-1121 When you leave PATH Eagle Ridge Hospital PATH Unit The team will plan with you and 604-461-2022 your family for your return to home or community. Langley Memorial Hospital 604-534-4121 Patient Assessment You should ensure you have the and Transition following with you: Peace Arch Hospital 604 - 531-5512 All personal items to Home Medications from home and Queen’s Park Care Centre 604-519-8561 new prescriptions Dates and referrals for follow- Ridge Meadows Hospital 604-463-1822 up appointments You or your family are responsible Print Shop # 256155 for making follow-up appointments. PATH – Patient Assessment and Transition to Home PATH Working Together The PATH Team….. The PATH team is here to help The PATH unit will provide an You and your family you improve your ability to environment that promotes your Physician manage your care needs as strengths and abilities. The team Patient Care Coordinator independently as possible to will work with you and your family Quick Response Case Manager assist you in your transition to to develop a plan for your care Nursing Staff home or community. that is based on your needs. Care Aides Physiotherapist The team will keep you and your In order to maintain your well- Rehabilitation Assistant family informed of your care, being, the PATH team will Occupational Therapist share information, or review any encourage you to: Social Worker appropriate discharge planning.
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Pacs Opinion Survey: Radiologists
PACS OPINION SURVEY: RADIOLOGISTS As a user of PACS, your opinion on PACS would be greatly appreciated in the PACS Opinion survey. This survey has been designed by Canada Health Infoway with the input of radiology experts. The purpose of this survey is to gather your opinion on the impact PACS has had on image access, patient care, patient transfers, duplicate tests, productivity, report turnaround time, etc. The results from many project sites across Canada will be used to develop a national view of the state of the diagnostic imaging environment since the implementation of PACS. Information that is obtained during this survey will be kept confidential to the full extent permitted by the law. You will not be identified by name in any reports of the completed survey; your responses will only be analyzed in aggregate by Canada Health Infoway or a third party that has been contracted for analysis. All identifiers in the records of data will be removed. Records of the data, identifying participants by code number only, will be stored on a fire-wall protected server and protected by password. Only authorized users will have access. Your opinion on the impact of this technology is important as it will assist in the measurement of the “actual” benefits created by technologies that are implemented to improve timely access to patient results and to establish the shared electronic patient record. INSTRUCTIONS The survey should take about 5-10 minutes to complete. Please return the survey in the enclosed envelope by Friday, March 3rd, 2006. If you have any questions about the survey please contact Nancy Kraetschmer at Canada Health Infoway at (416) 595-3164 or [email protected] 1.
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