FUTURE VISION Glasgow University Unveils Masterplan for Ambitious £1 Billion Investment for Students, the Community and Businesses
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CELEBRATING NEWS INSPIRING ECONOMICS Tickets now available for The very latest from Countdown to this Banks keen to win in the 20th annual GBAs Glasgow Chamber year’s ICAs ceremony battle for SME business page 07 page 10 page 19 page 26 SEPTEMBER 2017 THE MAGAZINE OF GLASGOW CHAMBER OF COMMERCE FUTURE VISION Glasgow University unveils masterplan for ambitious £1 billion investment for students, the community and businesses FREE TO CHAMBER MEMBERS / £4.99 FOR NON MEMBERS www.glasgowchamberofcommerce.com 3 CONTENTS September 2017 04 24 President’s Column Glasgow University We are always focused Ambitious plans for on our members learning and research 07 26 GBAs Future of banking Countdown to Banks keen to secure the GBAs 2017 SME business 08 28 Intel New administration Meet Suzanne Interview with Council Burns from STV 17 Leader Susan Aitken 10 10 32 Agenda Premier city Glasgow Chamber is Glasgow’s growing leading the agenda reputation for events 12 39 City Roundup Appointments All the latest news People on the move in from the city the business community 08 13 40 Member News 18 Retail focus Shining the spotlight Glasgow’s growing on our members shopping opportunities 17 44 Glasgow Talks New Members Inspiring discussion with A warm welcome to Dr Bridget McConnell all new members 18 46 Partner News The Pitch Update on the work Two inspiring businesses of our key partners Editor: Anne Marie Hughes Production: Roisin McGroarty 19 20 21 22 Design: Mick Reilly Winner spotlight Advertising: ICAs Sporting countdown Office space Contact Publicity Celebrate our city’s Looking back at one of The 2018 European The benefit of Chief Writer: Kenny Kemp inspirational people last year’s GBA winners Championships building refurbs 4 www.glasgowchamberofcommerce.com PRESIDENT We must evolve to remain relevant, and you can help Neil Amner, President [email protected] t goes without saying that we value our members highly. throughout 2018. As these connections are opened up, we But it is always worth repeating this. Glasgow Chamber are encouraging members to think seriously about where of Commerce exists to serve its members and we always they might be able to grow their businesses overseas. endeavour to do this to the best of our abilities. At the Chamber, we need to make sure that we continue IWe know the Chamber is in fine fettle and well supported to do the basics well. We want to continue to run our with membership increasing over the past three years, but successful events, encourage young entrants into the we don’t want to rest on our laurels. There are plenty of workplace, and use our influence to allow members to things we can still be doing. Increasingly, as we learn from meet key decision makers. We want to continue to build the Glasgow businesses we speak to each day, we know our networks with and on behalf of our members at home good businesses do not simply dwell on past successes. As and increasingly overseas. We are also keen to hear from our a membership organisation, we must keep evolving – and members how they would like us to work in collaboration listening to our members – to remain vital and relevant. with the new City of Glasgow Council administration. Recently we commissioned work with the help of The Chamber sees there is an opportunity for Scottish Enterprise to undertake a systematic review Glasgow to work together to tackle the deep-seated of members’ opinions about the multiple services economic issues that have impacted on the city of the Chamber. In the digital world of social over many years. media, and on-the-move communication, we So there is a brand new opportunity for everyone believe that it is important for members and the who is playing their part in the development of wider public to hear the views of the Chamber the city’s economy to have a chance to speak. So and its members. We want to speak with the full please don’t be reticent. Don’t hold back. Over the authority of all members. remaining weeks of the summer, as we get some The underlying mission of the Chamber is time to reflect, we want to hear from every to help members with the growth member. What can be done better? of their business and to champion What irritates you about doing Glasgow as a great place to business in Glasgow? Have you got do business. As part of our a success story to share with us? services, we have been actively We value your thoughts and engaged in researching how your input. we grow the international In the next magazine, trade connections and we’ll be reporting what deliver new commercial you’ve been saying to opportunities. us. I’m certain it will We will be doing be challenging, a lot more on this illuminating and front and you will see important for all more evidence of this of us to share. www.glasgowchamberofcommerce.com 7 AWARDS Stuart Patrick, Chief Executive, Glasgow Chamber of Commerce, addresses the audience at The Glasgow Business Award 2016 The Glasgow Business Main sponsor Awards 2017 Book your tickets now and help to salute the success of our members udging has now taken place ■■Glasgow Business Award for Young and the finalists have been Business Person of the Year announced for The Glasgow Sponsored by City of Glasgow College Business Awards 2017. Attracting ■■Evening Times Award for high-profileJ industry support and Glasgow’s Favourite Business involvement, our glittering awards (This is a non-application award gala, sponsored by Royal Bank ■■Glasgow Business Award for which will be promoted by our media of Scotland, is the highlight of Entrepreneur of the Year partner, the Evening Times, and voted Glasgow’s social calendar. Celebrating Sponsored by Wright, Johnston for by the Glasgow public.) achievements and saluting the success & Mackenzie LLP ■■Glasgow Chamber of Commerce of our members, this event isn’t just ■■Glasgow Business Award for Award for Lifetime Achievement an evening to remember; it’s an Excellence in Communications (This is a non-application award and opportunity to be remembered. Sponsored by Connect the recipient will be decided by Now is the time to book your tickets for ■■Glasgow Business Award for Glasgow Chamber of Commerce.) this exciting evening celebrating Glasgow Excellence in Customer Service business successes. Join us at the Hilton Sponsored by Heathrow Airport In addition to our main and category Glasgow Hotel on Thursday 5 October. ■■Glasgow Business Award for sponsors, Glasgow Chamber of Hosted by Fred MacAulay, with a Family Business of the Year Commerce gratefully acknowledges champagne reception, three course Sponsored by Blackadders the support of Great Scot Photography, dinner with wine, plus the Awards ■■Glasgow Business Award for Hilton Glasgow, MBM Print and Supply themselves, this year’s event promises to Green Champion Chain Solutions and VisionEvents. be the biggest and best yet! Be there to Sponsored by ScottishPower If you require information on category discover who wins in the 16 categories. ■■Glasgow Business Award sponsorship or would like to provide The categories and sponsors are: for Innovation in Business a raffle prize, please contact Anne ■■Royal Bank of Scotland Award Sponsored by Circular Glasgow Marie Hughes, Glasgow Business for Most Outstanding Business ■■Glasgow Business Award for Awards Project Manager, on 0141 204 (The winner will be decided by the Innovation in Youth Employment 8325 or email annemarie.hughes@ main sponsor, chosen from the winners Sponsored by Developing the Young glasgowchamberofcommerce.com of the other Glasgow Business Award Workforce Glasgow Tickets for this prestigious event are categories.) ■■Glasgow Business Award now on sale at £99.00 + VAT per person ■■Glasgow Business Award for Best for People or £990.00 + VAT for a table of 10. Performing Business (1-10 employees) Development Details on how to purchase Sponsorship opportunity available Sponsored by Simon tickets for the Awards ■■Glasgow Business Award for Best Driscoll Consultancy Ceremony and Dinner are Performing Business (11-50 employees) ■■Glasgow available on the website: www. Sponsored by Glasgow City Council Business Award glasgowchamberofcommerce. ■■Glasgow Business Award for Best for Sustainable com/awards/the-glasgow- Performing Business Development business-awards-2017/tickets/ (51 employees or over) Sponsored by Tickets sell out fast, so please Sponsorship opportunity available Scottish Water book yours as early as possible. Fred MacAulay 8 www.glasgowchamberofcommerce.com PRESIDENTINTEL Suzanne Burns HR and Communications Director, STV Spoiled for choice in a news-hungry world Tech-savvy and tech-curious team at STV always first with what’s making headlines in intelligence gathering What technology (from gadgets to software, including Suzanne apps) makes your working life easier? Burns, HR and I appreciate that it is now a ubiquitous device, but the Communications Director, STV iPhone continues to impress and delight. One benefit of working in a technology-oriented business such as STV is that we have a tech-savvy and tech-curious team always keen to recommend the next big thing, so ask me next week and this may have changed! Of course, I would also recommend the newly-enhanced STV News app for keeping abreast the news and politics of the day which is a key part of my working life. You work in the media where life is very fast, is there any new technology that you are using to help productivity/ communication? I am a recent adopter of Evernote and I am a convert. It is an excellent app for note taking, prioritising and it seems to work well for quick recovery and storage. What websites/apps/magazines/newspapers do you turn to for business intelligence? We are spoiled for choice in today’s world with a plethora of sites that curate content and I subscribe to a range of these for a feed of news and business intelligence.