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Job Description, Organisational Chart and Person Specification

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Job Description, Organisational Chart and Person Specification JOB DESCRIPTION 1. Job Details Job Title: Matron Band: 8A Salary: £44,606 - £50,819 Reports to (Title): Senior Matron/ Head of Nursing or Midwifery www.royalwolverhampton.nhs.uk Trust Website: Directorate: Primary Care/ Adult Community Services Department/Ward: Primary Care/ Adult Community Services JD/KSF Number: Our Vision An NHS organisation that continually strives to improve the outcomes and experiences for the communities we serve. Our Values Strategic Objectives Create a culture of compassion, safety and quality Be in the top 25% for key performance indicators Proactively seek opportunities to develop our services To have an effective and well integrated health and care system that operates efficiently Attract, retain and develop our staff, and improve employee engagement Maintain financial health – appropriate investment to patient services Matron JD 8A March 2019 Page 1 of 9 2. Job Summary As Matron you will: aspire to be an excellent nurse leader be a visible nurse leader and role model for a number of clinical areas with the responsibility and accountability for professional standards be professionally accountable and maintain the standards of professional practice as set by the appropriate regulatory body applicable to your profession or role. be accountable for identifying and ensuring improvements in patient safety, patient experience and effectiveness of service in conjunction with the Clinical Director & Group Directorate Manager, lead the implementation and delivery of the clinical service improvement plan provide expert advice to the Group/ Directorate on all nursing matters ensure effective contribution to the delivery of the organisations objectives provide line management for Senior Sisters / Charge Nurses and Clinical / Advanced Nurse Specialists manage a devolved budget for a number of clinical areas ensuring efficient and effective use of resources actively contribute to the planning and execution of cost improvement programmes ensuring the quality of care is risk assessed and managed appropriately support and act up in the absence of Head of Nursing/Midwifery 3. Main Duties & Responsibilities Ensuring safe and effective clinical practice Work with the Clinical Director to embed systems to deliver high quality person-centred care with compassion, dignity and respect and good health outcomes Monitor and ensure Ward Sisters / Charge Nurses deliver on-going improvements in standards of nursing / midwiferies and nursing / midwifery services through the development of effective systems and processes. Implement agreed systems across the Group/Directorate to evidence and monitor the nursing contribution to national and local standards of care. Identify on-going and likely risks relating to nursing, developing & implementing action plans to mitigate them as well as alerting the Clinical Director and Head of Nursing / Midwifery and ensuring they are recorded on the appropriate risk register. Engage in the nursing research agenda within the Group/Directorate(s) Engage in clinical practice to develop the skills of others. Monitor complaints about nursing and incidents related to nursing within the Group Directorate, ensuring appropriate responses and implementation of action plans effectively resolve issues identified. Implement agreed systems to identify opportunities for learning and sharing good practice. Matron JD 8A March 2019 Page 2 of 9 Take timely action when professional standards fall short of those acceptable. Implement agreed systems to deliver patient safety and prevention of harm assurance. Ensure the implementation and monitoring of practice standards that meet all Infection Prevention standards. Ensure learning from the root cause analyses of incidents, complaints and claims are translated into learning and improvement within designated areas Participate in a range of formal management processes, investigation, hearing and implementation of findings where nursing staff’s professional/personal conduct or professional competency is called into question Participate in the monthly quality audits Monitor ward/unit/department action plans to further improve the quality of care Enhancing the patient experience Undertake clinical activity, with a visible presence to patients and staff, whilst monitoring the quality of care and experience of patients in all clinical settings . Work with the Clinical Director to embed processes to engage patients and the public in service developments, to seek their views on existing services and to respond to their ideas and concerns . Actively seek out and organise systems to capture the patient experience liaising with the Patient Experience Lead . Take action to address poor patient experience identified through trend analysis/complaints and report outcomes to Group/Directorate . Lead corrective actions when patients/carers raise concerns regarding care standards . Support the effective management of patient pathways and flow through the organisation, ensuring the safety and best patient experience is upper most in all decision making . Monitor and identify standards in relation to cleanliness and environment and ensure corrective actions are taken . Respond appropriately to patient concerns and questions raised via PALs and other informal feedback mechanisms i.e. Patient Opinion. Ensure that everyone within sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally. Professional Leadership Provide line management for Senior Sisters(Midwife) / Charge Nurses and Clinical / Advanced Nurse (Midwife) Specialists and provide a professional line of communication for Research Nurses Manage nursing / midwifery pay and non-pay budgets Provide leadership and direction to all nursing / midwifery staff in designated areas Lead the implementation of the Nursing & Midwifery Programme in the Group/ Directorate Undertake annual performance development review of Senior Sisters/Charge Nurses and Clinical/Advanced Nurse Specialists/Specialist Midwives ensuring each has a personal development plan to optimise their performance and potential for career progression Develop and promote a positive culture within the Group/Directorate to enable continuous quality and service improvement Matron JD 8A March 2019 Page 3 of 9 Act as appositive role model, creating a supportive ethos to empower staff to contribute to the delivery of excellent care Act in accordance with the Nursing & Midwifery Council Code –Standards of conduct, performance and ethics for nurses and midwives. Promote a positive image of nursing and midwifery internally and external to the Trust Be an effective leader of change, embedding a culture of continuous quality improvement Implement agreed systems to ensure the nursing / midwifery workforce is fit for purpose in relation to statutory and mandatory training Ensure the NMC Standards to support learning and assessment in practice for education are met within Group / Directorate Provide Clinical Supervision for nursing / midwifery staff within the Group/Directorates Ensure the Head of Nursing/Midwifery is briefed on all professional issues within the Group/Directorates Lead a culture of continuous quality improvement through use of audit, patient feedback and reflection by self and within the designated clinical areas Participate in the recruitment and selection processes of the Trust Lead the appraisal process ensuring that personal development plans/ job plans are consistent with the Trust/Division and teams objectives, these plans will support professional revalidation Continuous Service Improvement Contribute to the redesign and planning for the modernisation of nursing Facilitate effective multi disciplinary team working at service level setting clear and measurable improvement outcomes Monitor and manage the performance of Senior Sisters/Charge Nurses and Clinical/Advanced Nurse Specialists/Midwifery Specialists against job descriptions and agreed performance monitoring frameworks Develop and implement an effective workforce plan to support service delivery and quality standards Contribute to the review and development of roles ensuring they add value to the patient pathway and ensure any new roles have a quality impact assessment which is approved by the Trust Contribute to a Group/Directorate training plan for nursing to inform the education and training commissioning and in-house provision. Ensuring Effective Contribution to the Delivery of the Organisation’s Objectives Participate in the Trust’s on call manager rota Prepare and participate in Directorate/Divisional/Group/Organisational investigations and disciplinary hearings as required Take a lead roll for defined projects or pieces of work as agreed Contribute to the delivery of the Trust’s strategic objectives Work in collaboration with the Head of Nursing/Midwifery to ensure cross cover arrangements in times of absence Matron JD 8A March 2019 Page 4 of 9 Ensure dissemination of knowledge and implementation of plans related to the organisations quality and safety agenda, supporting the preventing harm campaign and adherence to “Always Events” Demonstrate by self and through designated service areas compliance to the pledges of the NHS Constitution 4. Organisational Chart Head of Nursing / Midwifery Senior Matron Matron Senior Sister /Charge Nurse/Midwife This job description is not intended to be an exhaustive list of duties
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