GWM Water Annual Report 2015/16 2015/16 ANNUAL REPORT Vision Sustainable water for regional growth, a healthy environment and vibrant communities. Mission Providing innovative and affordable services through partnerships with stakeholders, customers and the community. Organisational Values Customer We will promote a culture that respects the views of our customers and our people Transparent with a ‘can do’ approach. We will be able to promote the merit of our decision making. Organisation We will work as a team to Efficient deliver agreed organisational We will ensure that the priorities whilst respecting performance of our people, assets the views of stakeholders. and resources are optimised in the provision of services. Accountable We will be accountable for the Disciplined actions we take and responsible We will ensure that our policies for those we influence. and processes support a consistent attainment of quality and safety in all aspects of our operations. Contents
Report of Operations...... 2 About GWMWater...... 4 Understanding Our Business...... 5 Our Board...... 6 Organisational Structure...... 10 How We Operate...... 11 Our Employees...... 12 Occupational Health and Safety...... 13 Water Consumption...... 14 Bulk and Environmental Entitlements...... 17 Recreation Water...... 21 Statement of Obligations...... 22 Economic Sustainability...... 23 Social Sustainability...... 26 Major Non-Residential Water Users...... 27 Environmental Sustainability...... 28 Sustainable and Resilient Water Services Systems...... 30 Management Strategies...... 31 Greenhouse Gas and Energy Emissions...... 32 Performance Reporting...... 36 Independent Auditor Report...... 40 Risk Management Compliance Attestation...... 42 Financial Statements...... 43 Financial Statutory Certificate 2015...... 94 Auditors Financial Report...... 95 Disclosure Index...... 97 Service Area Map...... (inside back cover)
GWMWater Annual Report 2015/16 | 1 Report of Operations
The Wimmera Mallee has experienced its second consecutive year of extremely low rainfall and the fifth consecutive year of below average rainfall that has yielded fifty percent or less than average inflow to storages across the five year period. Over the course of the summer, virtually the entire footprint of the GWMWater service area was acknowledged as being in drought. The continuation of these low rainfall years has only reinforced the reality of climate change and the potential impact on our region. It highlights the value of the rural pipeline extension projects that have saved significant volumes of water that are sustaining the natural environment, enhancing regional productivity and maintaining the social fabric of the region.
Drought has had a significant impact The most significant studies substantially funded by the on the principal agricultural activity acknowledgement of the value of Victorian Government to assess of the region in broad acre cereal the rural pipelines was the $40 the viability of further rural pipeline and pulse production. The water million commitment by the Victorian extensions. These studies will resources that have been secured Government and the $20 million also explore whether additional through pipeline projects have been pledge by the Commonwealth water savings can be obtained able to sustain livestock activities to the $80 million South West by reengineering the Rocklands- and maintain other agricultural, Loddon Project. The South West Taylors Lake channel, including horticultural and viticulture activities Loddon Project was a response an assessment as to whether the where connected to the rural to the impact of climate change outlet structure at Lake Toolondo reticulated pipeline networks. on a significant proportion of the can be remodelled to make water at Loddon Shire that has typically had low levels more easily accessible. The value of rural pipelines a reliable catchment to support created an unprecedented level farmers’ agricultural activities. With the prospect of a zero water of demand for rural areas outside This project will establish greater allocation to the recreation water the footprint of the rural pipelines connectivity of the water systems entitlement, the GWMWater to be connected to the reticulated by establishing a connection to Board underwrote supply to the pipeline network. During the the eastern catchments via the recreation lakes from uncommitted year, pipeline extensions to the Waranga western channel as growth water held by GWMWater. Landsborough Valley, Pella and part of the overall solution. The decision by the GWMWater Quambatook North were completed. Board was an acknowledgement This was in addition to many smaller Other parts of the region have of the important role these lakes extensions that were generally been identified as vulnerable from play in maintaining the social undertaken by landowners. Planning a water supply perspective under fabric of the communities in the for other rural pipeline extensions climate change. These areas in Northern Wimmera and Southern for Wartook South and Coonooer the East Grampians and West Mallee. The importance of which Bridge are well advanced. Wimmera will be the subject of in this season was heightened
2 | GWMWater Annual Report 2015/16 in the context of the drought. rural customers was particularly $25.2 million, $3.6 million better The connecting infrastructure for challenged in 2015/16 and gave rise than the $21.6 million recorded in the Ouyen recreation lake was to the onset of Stage 2 restrictions 2014/15. The improved viability completed during the year and the in the latter summer period. is validated by the improved Ouyen community, supported by interest cover ratio which has the Mildura Rural City Council is In the Northern Mallee, our water increased from 3.4 times in well advanced in the conversion supply operations were challenged 2014/15 to 3.9 times in 2015/16. of the old urban water storages to by the onset of a blue green a recreation lake that will service algae event in the Murray River During the year, the new the greater Ouyen community. that commenced in the middle GWMWater Board reviewed the of summer and lingered well into strategic directions four months after In 2015/16 GWMWater completed autumn. The bloom primarily being formed on 1 October 2015. projects that wrap up the Wimmera centred on the upper reaches of The review did not give rise to a Mallee Pipeline fulfilling the the Murray River above Barham/ significant change to the strategic financial commitment it made to Koondrook to the Hume Weir directions from those established the project. All of the rural pipeline but gradually drifted downstream by the previous Board. There was extension projects mentioned to GWMWater extraction points a stronger acknowledgement of above were the beneficiary of some at Swan Hill, Nyah, Piangil and the environment that went beyond partial funding from the Wimmera Wemen. We were able to respond the context of climate change. By Mallee Pipeline unspent funds. with a mixture of reverse pumping acknowledging the implications The flagship $7.5 million Rural and water carting to maintain supply of climate change, the Board Pipeline Intelligence Project that and providing disclosure where also acknowledged the strategic involved the construction of the supply may have had elevated importance of rural pipeline Taggle low power communications levels of blue green algae. During extensions as a means of enhancing network and the installation of tags the event 69 Megalitres of water agricultural productivity of the region. on 14,218 rural water meters, 59 was carted to GWMWater storages flow meters, 362 pressure meters (67 ML) and customers (2 ML) at GWMWater welcomes the and 28 water quality meters was a cost of $0.881 million. We also acceptance by the Victorian completed during the year. This year undertook measures to improve Government that climate change we also finalised the installation the redundancy of the network, needs to be acknowledged. This of firefighting infrastructure across including a connection from has been reflected in the Statement the network with the Wimmera Quambatook into Supply System 5, of Obligations and is a central Mallee Pipeline now compliant a connection from Wimmera Mallee theme of the Water for Victoria with the CFA model for firefighting Supply System 3 to Berriwillock policy agenda that is presently infrastructure across the network. storage and a connection from being finalised. The possible futures the Eureka storage to the Piangil for the Wimmera Mallee region The Victorian Government also pipeline. The capital expenditure under climate change will continue funded a number of drought to improve the redundancy of the to present challenges for water initiatives with the most significant system cost $0.182 million. supply. We will continue to work with being standpipes and tanks that government and key stakeholders provided improved rural landowner The strength of revenue in 2015/16 in the region to ensure that these access to water in areas not covered provided us with the capacity to implications are well understood and by the rural pipeline network. fund the additional cost created by that we develop adaptive strategies the blue green algae event. The to secure supply for the competing The drought gave rise to the highest increased revenue combined with demands for water as well as water consumption year since the further improvements in productivity reducing our carbon footprint. onset of water restrictions in the has continued to enhance the period of the millennium drought. financial viability of GWMWater We present the GWMWater 2015/16 Urban water consumption was in 2015/16. Free cash flow from Report of Operations in accordance 10,211 ML with the most significant operations in 2015/16 was with Standing Directions 4.2 of the increase being in Stawell where Financial Management Act 1994. the Stawell Gold mine significantly increased its water consumption. Rural water consumption was also greater than in previous years with both the Wimmera Mallee and Northern Mallee experiencing increased water consumption of 12% and 7% respectively. Our Eastern Grampians system Peter Vogel Mark Williams that also provides access to Chairman Managing Director
GWMWater Annual Report 2015/16 | 3 About GWMWater
Grampians Wimmera Mallee Water Corporation (trading as GWMWater) is a government-owned Statutory Corporation established on 1 July 2004 under the Water Act 1989. The Hon Lisa Neville MP, Minister for Environment, Climate Change and Water was the responsible Minister for the period 1 July 2015 to 22 May 2016. The Hon Lisa Neville MP, Minister for Water was the responsible Minister for the period 23 May 2016 to 30 June 2016.
GWMWater has one of the largest technology, recycle 100 percent of we collect wastewater which is geographic footprints of all Victorian wastewater, operating pipelines, transferred, treated and completely water businesses, covering major storages, dams, weirs and reused. To deliver these services some 62,000 square kilometres pump stations to service our we manage a significant number of or 25 percent of Victoria. The customers. We have responsibility assets including bulk water supply service area is similar in size to under the Wimmera Glenelg Bulk reservoirs, hundreds of smaller Tasmania and includes thirteen Entitlement Order to perform storages, tanks, water towers and municipalities with seven where we the functions of Resource approximately 14,000 km of pipes. have full coverage and a further Manager and Storage Manager. six in part. We provide services to GWMWater is also resource Our water services are provided approximately 72,000 people living manager for groundwater and for use in and around homes, either on farms or in one of 71 urban surface water licencing. in businesses, on farms, for centres across Western Victoria. environmental purposes and Our large service area presents for recreational and sporting What We Do major challenges in the provision uses for community benefit. GWMWater is a vertically integrated of water and wastewater services. water business directly involved We harvest water in the Grampians, Our wastewater services operate in all aspects of the water cycle. extract water from groundwater mainly in our larger towns and bores or pump water from the involve extensive recycling We operate water and wastewater Murray River. From these points we for watering sporting fields, treatment plants in many of our store, treat, transfer and distribute parks and gardens, vineyards 71 towns, utilise desalination water. In sewered urban areas, and agricultural uses.
4 | GWMWaterWater Annual Annual Report Report 2015/16 2015/16 Understanding Our Business
GWMWater Strategic Directions Glenelg system. The Western and the region as a whole in We operate within a dynamic Region SWSS also embraced balancing social, environmental region in an environment that is the West Wimmera Groundwater and economic outcomes. very much weather dependant. Management Strategy developed Our strategic directions document by GWMWater and provided the We continue to drive sustainable for 2013-18 identifies six key framework for GWMWater’s 50 year resource management from themes which are linked together Water Supply Demand Strategy. our strategic planning through by the organisation’s vision of: to our operational practice. ‘Sustainable water for regional Our Water Our Future is the policy growth, a healthy environment document of 2004 that substantially set the policy agenda of the past and vibrant communities’. decade. Our Water Our Future saw Customer Strategic Themes the introduction of independent price Focus regulation, established the These themes are integrated framework for better defining through our corporate and Service water rights and further Financial business planning so that Excellence evolved the development all actions contribute to Sustainability of water markets as a achievement of our vision. way of enabling water to transfer to higher value use. S staina le Government Framework Our operational framework Gro th A new water policy document Infrastructure is strongly influenced by the ‘Water for Victoria’ has and Systems economic, social and environmental been the subject of a Our People policies of Government. consultative process during 2015/16. Water for From a water supply perspective, Victoria is in its advanced Environmental these policies need to be consistent stage of development and Improvement with the framework of the Murray its release is imminent. A core Darling Basin Plan (MDBP), the theme of Water for Victoria will be Western Region Sustainable Water an acknowledgement of climate Supply Strategy (Western Region change and an expectation that Sustainability is also synonymous SWSS) and Our Water Our Future. the water sector will be involved in with the liveability of our region planning for and mitigating against which is a key focus of our The Western Region SWSS the implications of climate change. current strategic directions. outlines the various supply sources in Western Victoria and the Our Sustainability Framework We welcome the initiatives of the extent that these are committed For GWMWater, sustainability Minister for Water to have climate to consumptive water use. For means being able to continuously change formally recognised and will GWMWater, the Western Region provide water and wastewater continue to develop initiatives that SWSS recognises the benefit of the services which support better adapt to climate variability Wimmera Mallee Pipeline on future customers, various stakeholders from a water resource use and water supplies in the Wimmera carbon efficiency perspective.
GWMWater Annual Report 2015/16 | 5 Our Board
GWMWater was constituted by Peter is a long established primary Association and stepped down Ministerial Order with effect from producer in the Watchem area and in November 2015. She has a 1 July 2004, under Sections 98 has a wealth of knowledge and Bachelor of Arts, Graduate Diploma and 100 of the Water Act 1989 experience in the water industry of Public Relations and has (the Act). Section 124 of the Act and primary production. Peter was completed the Australian Institute provides GWMWater with the appointed a Board member of of Company Directors course. powers necessary to perform its GWMWater (formerly Grampians functions, however those powers Water) in February 1995 and up until Caroline Welsh can only be exercised to perform September 2011 served as Deputy Caroline holds a Master of Business a function given to GWMWater Chair in successive Boards. In this (Agribusiness), a Graduate Diploma by an Act of Parliament. time, Peter played a pivotal role in of Rural Resource Management the delivery of the Wimmera Mallee and a Bachelor of Agricultural Key responsibilities of Pipeline, Chairing the Wimmera Science. Caroline is a partner in the Board include: Mallee Pipeline Project Steering the family cropping farm, Chair of a. Setting the broad strategy, Committee and representing the Birchip Cropping Group and objectives and performance GWMWater Board on the Wimmera on the Loddon Mallee Regional targets for the Corporation. Mallee Pipeline Project Council. Development Australia Committee. She has previously held positions b. Risk management oversight for Peter became an elected member with the state government in Swan all key business and operational of the Victorian Water Industry Hill working with irrigators. risks including public health and Association (VicWater) Board in safety, occupational health and September 2014 and was elected David Jochinke safety and being informed and Chair of VicWater in October David is currently the business aware of residual risk levels. 2015, a positon he still holds. owner and manager of A.V Jochinke c. Reviewing the Corporation’s and Co. He is also a board member Mary Bignell - Deputy Chair progress towards achieving of the National Farmers Federation its specific goals. Mary has 20 years experience and Vice President of the Victorian working in the Wimmera with a d. Reviewing the internal financial Farmers Federation. David has a background in strategic planning, and operational controls for Diploma of Applied Science and evaluation, auditing and emergency the Corporation to ensure that has been an Australian Nuffield management in the private and they are effective and current Scholar and Australian Rural public sector. She has a Bachelor (including non-compliance, anti- Leadership Program recipient. of Agriculture Science and is fraud, anti-corruption and critical a member of the Australian incident reporting systems). Des Powell Institute of Company Directors. Des is a part time Commissioner e. Overseeing the development for the Victorian Commission for and approval of strategic plans, Mary is Deputy Chair of the Gambling and Liquor Regulation. corporate plans, annual reports, GWMWater Board, Chair of In addition he is a Director of key policies and procedures. the Environment and Works Victorian Regional Channels Committee and a member of the Peter Vogel OAM – Chairman Authority and Federation Training. Remuneration Committee. Peter Vogel OAM was initially Des is also Chair of Mackillop Family Services. He has a Bachelor appointed Chairman of the Bronwen Clark GWMWater Board in September in Economics and Politics and Bronwen is the Managing Director 2011 and was reappointed on is a Graduate of the Australian for Thriving Regions Consultants 1 October 2015. As Chairman, Institute of Company Directors. and is the Deputy Chair at Peter also Chairs the GWMWater Volunteering Western Victoria. Remuneration Committee Paul Battista Bronwen previously held a position and is an ex-officio member Paul previously served as Deputy as Community Representative on all Board Committees. Chairman for the Glenelg Region on the Wimmera Development Water Authority from October
6 | GWMWater Annual Report 2015/16 2001 to September 2005 and chairing the interdepartmental quality upgrades, investments that worked through a successful reference group for the Victorian have improved water security and amalgamation to form the Wannon Rural Drainage Strategy and the introduction of independent Water Corporation and served as is a member of the Victorian service and price regulation by the a Director from 2005 to 2010. He Catchment Management Council. Essential Services Commission. was also elected to the Southern Peta has a Bachelor of Chemical Grampians Shire in 2008 and Engineering, a Bachelor of Science Mark is a Certified Practicing re-elected in 2012 to current. (Pharmacology and Toxicology) Accountant and holds a Masters Paul is a member of the Audit, and is a Graduate of the Australian of Business Administration. Mark Governance and Risk Committee. Institute of Company Directors. brings a wealth of experience to Paul is committed to the shared the role beyond his water industry balances of water resources for Mark Williams – experience which includes roles the GWMWater region and to the Managing Director in the power industry, health water grid for the State of Victoria. Mark has been with GWMWater and public service where he and the former Grampians Water started his career in 1985. Peta Maddy since 1996. Mark was appointed Peta has a background in water Managing Director in 2012 and Mark has also served on the engineering and management prior to this held the position of Wimmera Health Care Group including her current role as an Chief Finance Officer. Mark has Board since 2001 and held the associate at the consulting firm been responsible for overseeing position of President from 2010 to Aither and as past President of the the commercial implementation 2016. Mark resigned his position Victorian branch of the Australian of water reforms in the region from the Wimmera Health Care Water Association. She is currently that include the delivery of water Group Board on 30 June 2016.
Board and Committee Attendance July 2015 – June 2016
Number of Audit Number of Number of Number of Governance and Environment and Remuneration Director Board meetings Risk Committees Works Committees Committees attended attended attended attended Peter Vogel 12* 6* 4 3 Mary Bignell 12* 4* 3 3 Bronwen Clark 8* 3 0 0 (Commenced 1 October 2015) Caroline Welsh 8* 0 3 2 (Commenced 1 October 2015) David Jochinke 9* 3 0 0 (Commenced 1 October 2015) Des Powell 8* 3 0 2 (Commenced 1 October 2015) Paul Battista 9* 3 0 1 (Commenced 1 October 2015) Peta Maddy 9* 0 3 0 (Commenced 1 October 2015) Chris Hewitt 3 1* 1 0 (Ceased 30 September 2015) Samantha Matthews 3 3* 0 0 (ceased 30 September 2015) Leo Delahunty 3 3* 0 0 (Ceased 30 September 2015) Reid Mather 2 1* 1 0 (Ceased 30 September 2015) Kate Vinot 3 1* 1 1 (Ceased 30 September 2015) Mark Williams 12* 6* 4 3 (Managing Director) Total number of meetings 12* 6* 4 3
* Includes Special Board and Committee Meetings
GWMWater Annual Report 2015/16 | 7 Standing Committees of the Board Environment and Works Committee
1 July 2015 - 30 September 2015 1 October 2015 - 30 June 2016 • Chris Hewitt (Chairman) • Mary Bignell (Chairperson) • Kate Vinot • Caroline Welsh • Reid Mather • Peta Maddy • Peter Vogel (Ex-Officio) • Peter Vogel (Ex-Officio)
The Committee has responsibility for the following:
a. Assessing the quality of d. Assessing the adequacy and g. Reviewing relevant internal GWMWater’s environmental effectiveness of internal controls. audit reports, incorporating reporting and management management responses. e. Evaluating the independence, policies and procedures. efficiency and effectiveness h. Reviewing operations, b. Monitoring compliance of relevant audits. maintenance and capital works with relevant laws and expenditure against adopted f. Where appropriate, evaluating regulations significantly business plan budgets. internal annual audit plans impacting on GWMWater. for risk assessment, scope, i. Monitoring and providing c. Monitoring actual performance approach and reviewing relevant input into the process against corporate and the coordination of internal of negotiating Environmental operational plans. audit programs. Entitlement and Bulk Entitlement Orders applicable to GWMWater.
8 | GWMWater Annual Report 2015/16 Remuneration Committee
1 July 2015 - 30 September 2015 1 October 2015 - 30 June 2016 • Peter Vogel (Chairman) • Peter Vogel (Chairman) • Mary Bignell • Mary Bignell • Kate Vinot • Caroline Welsh • Des Powell
The Committee has responsibility for the following:
a. Determine GWMWater c. Ensure the state government policy and practice for remuneration principles executive remuneration. are observed in relation to remuneration for executives. b. Determine the individual remuneration packages d. Observe the requirements of the for its executive staff. Government Sector Executive Remuneration Panel (GSERP) as varied from time to time.
Audit Governance and Risk Committee
1 July 2015 - 30 September 2015 1 October 2015 - 30 June 2016 • Leo Delahunty (Chairman) • Des Powell (Chairman) • Mary Bignell • David Jochinke • Samantha Matthews • Bronwen Clark • Peter Vogel (Ex-Officio) • Paul Battista • Peter Vogel (Ex-Officio)
All members of the Committee are independent in character and judgement. There are no relationships or circumstances which could affect, or appear to affect, the member’s judgement.
The Committee monitors and has oversight for the following: a. Financial performance d. The scope of work, g. GWMWater’s process for and the financial reporting independence and performance monitoring compliance with process, including the annual of the financial external auditor. laws and regulations and its financial statements. own code of conduct and e. The operation and code of financial practice. b. The scope of work, implementation of the risk performance and independence management framework. h. The Committee shall be of internal audit. committed to continuous f. Matters of accountability and improvement in Occupational c. The engagement and dismissal internal control affecting the Health and Safety. by management of any chief operations of GWMWater. internal audit executive.
GWMWater Annual Report 2015/16 | 9 Organisational Structure
State Government